ASRock H310M-HDV Service Manual

4.5 (2)

Version 1.0

Published February 2018

Copyright©2018 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to

infringe.

Disclaimer:

Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

In no event shall ASRock, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

CALIFORNIA, USA ONLY

The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/ perchlorate

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply)

The terms HDMI™ and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

 

 

 

 

 

 

 

 

 

 

 

H310M-HDV

Motherboard Layout

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

 

3

4

 

 

/Mouse Keyboard PS2

USB: USBT: 2 1

US2.B0

 

Front USB 3.0

CPU_FAN1

 

 

 

 

 

 

 

 

PCI Express 3.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CHA_FAN1/WP

 

 

 

 

 

 

ATX12V1

 

 

 

 

 

 

 

 

 

DVI1

VGA1

 

 

 

 

 

HDV

pin-288module)

pin-288module)

ATXPWR1

 

 

HDMI1

 

 

 

 

 

 

 

H310M-

 

5

 

 

 

 

 

 

 

 

 

A1(64bit,

B1(64bit,

43

 

 

USB 3.1 Gen1

 

 

 

 

 

 

 

DDR4

DDR4

 

 

T: USB1

 

 

 

 

 

 

 

 

 

 

 

 

 

B: USB2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

_

 

6

 

 

 

 

 

 

 

 

 

 

 

USB3

 

 

USB 2.0

 

 

Intel

RoHS

 

 

 

 

 

1

 

 

T: USB3

RJ-45

 

 

 

 

 

 

 

 

 

 

 

 

Top:

 

 

 

 

 

 

 

 

 

 

 

B: USB4

 

 

H310

CMOS

 

 

 

 

 

5 6

 

 

 

 

 

 

 

 

 

 

 

USB

 

 

 

 

 

 

 

 

 

 

 

 

 

_

 

7

 

 

 

LAN

 

 

 

 

 

 

 

 

 

 

 

HD_AUDIO1

 

 

Battery

 

 

 

 

 

1

 

8

INMI Bottom: C

FRON Center: T

LINE Top:

 

 

CI1SPK

 

PWRBTN

RESET

 

SATA32

 

SATA33

9

 

 

1

 

PCIE1

 

1

PLED

HDLED

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

CLRCMOS1

 

 

 

PANEL1

 

 

 

 

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TPMS1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

SATA30

 

SATA31

 

 

 

 

 

 

 

 

 

 

 

 

11

 

 

AUDIO

 

 

 

 

 

 

 

 

 

 

 

CODEC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PCIE2

 

 

 

 

 

BIOS

 

 

 

 

 

 

 

 

 

 

 

 

ROM

 

 

 

 

 

16

 

15

14

13

 

12

 

 

 

 

 

English

1

No. Description

1ATX 12V Power Connector (ATX12V1)

2CPU Fan Connector (CPU_FAN1)

32 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

4Chassis/Water Pump Fan (CHA_FAN1/WP)

5ATX Power Connector (ATXPWR1)

6USB 3.1 Gen1 Header (USB3_3_4)

7USB 2.0 Header (USB_5_6)

8SATA3 Connector (SATA3_2)

9SATA3 Connector (SATA3_3)

10SATA3 Connector (SATA3_0)

11SATA3 Connector (SATA3_1)

12System Panel Header (PANEL1)

13TPM Header (TPMS1)

14Chassis Intrusion and Speaker Header (SPK_CI1)

15Clear CMOS Pad (CLRMOS1)

16Front Panel Audio Header (HD_AUDIO1)

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2

H310M-HDV

I/O Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

1

2

 

 

 

 

3

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

10

 

 

9

 

8

 

 

 

7

 

 

6

No.

Description

 

No.

Description

 

 

 

 

1

 

USB 2.0 Ports (USB12)

 

7

USB 2.0 Ports (USB_34)

 

2

 

D-Sub Port

 

8

USB 3.1 Gen1 Ports (USB3_12)

3

 

LAN RJ-45 Port*

 

9

HDMI Port

 

 

 

 

4

 

Line In (Light Blue)**

 

10

DVI-D Port

 

 

 

 

5

 

Front Speaker (Lime)**

 

11

PS/2 Keyboard/Mouse Port

 

6Microphone (Pink)**

*There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED

SPEED LED

LAN Port

Activity / Link LED

Speed LED

 

 

Status

 

Description

Status

 

Description

Off

 

No Link

Off

 

10Mbps connection

 

 

Blinking

 

Data Activity

Orange

 

100Mbps connection

On

 

Link

Green

 

1Gbps connection

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3

** To configure 7.1 CH HD Audio, it is required to use an HD front panel audio module and enable the multichannel audio feature through the audio driver.

Please set Speaker Configuration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Configuration:

Port

Light Blue (Rear panel)

Lime (Rear panel)

Pink (Rear panel)

Lime (Front panel)

Function

Rear Speaker Out

Front Speaker Out

Central /Subwoofer Speaker Out

Side Speaker Out

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4

H310M-HDV

Chapter 1 Introduction

Thank you for purchasing ASRock H310M-HDV motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

Because the motherboard specifications and the BIOS software might be updated, the content of this documentation will be subject to change without notice. In case any modifications of this documentation occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock H310M-HDV Motherboard (Micro ATX Form Factor)

ASRock H310M-HDV Quick Installation Guide

ASRock H310M-HDV Support CD

1 x I/O Panel Shield

2 x Serial ATA (SATA) Data Cables (Optional)

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5

1.2 Specifications

Platform

Micro ATX Form Factor

 

Solid Capacitor design

CPU

Supports 8th Generation Intel® CoreTM Processors (Socket

 

 

1151)

 

5 Power Phase design

 

Supports Intel® Turbo Boost 2.0 Technology

Chipset

Intel® H310

Memory

Dual Channel DDR4 Memory Technology

 

2 x DDR4 DIMM Slots

 

Supports DDR4 2666/2400/2133 non-ECC, un-buffered

 

 

memory

 

Max. capacity of system memory: 32GB

 

Supports Intel® Extreme Memory Profile (XMP) 2.0

 

15μ Gold Contact in DIMM Slots

Expansion

1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*

Slot

* Supports NVMe SSD as boot disks

 

1 x PCI Express 2.0 x1 Slot

Graphics

Intel® UHD Graphics Built-in Visuals and the VGA outputs

 

 

can be supported only with processors which are GPU

 

 

integrated.

 

Supports Intel® UHD Graphics Built-in Visuals : Intel®

 

 

Quick Sync Video with AVC, MVC (S3D) and MPEG-2 Full

 

 

HW Encode1, Intel® InTruTM 3D, Intel® Clear Video HD

 

 

Technology, Intel® InsiderTM, Intel® UHD Graphics

 

DirectX 12

 

HWAEncode/Decode: AVC/H.264, HEVC/H.265 8-bit,

 

 

HEVC/H.265 10-bit, VP8, VP9 8-bit, VP9 10-bit (Decode

 

 

only), MPEG2, MJPEG, VC-1 (Decode only)

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H310M-HDV

Three graphics output options: D-Sub, DVI-D and HDMI * Supports up to 2 displays simultaneously

Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 30Hz

Supports DVI-D with max. resolution up to 1920x1200 @ 60Hz

Supports D-Sub with max. resolution up to 1920x1200 @ 60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI Port (Compliant

 

 

HDMI monitor is required)

 

Supports HDCP with DVI-D and HDMI Ports

 

Supports 4K Ultra HD (UHD) playback with HDMI Port

Audio

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

 

* To configure 7.1 CH HD Audio, it is required to use an HD

 

front panel audio module and enable the multi-channel audio

 

feature through the audio driver.

 

Supports Surge Protection

 

ELNA Audio Caps

LAN

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

 

1 x Realtek RTL8111H

 

Supports Wake-On-LAN

 

Supports Lightning/ESD Protection

 

Supports Energy Efficient Ethernet 802.3az

 

Supports PXE

Rear Panel

1 x PS/2 Mouse/Keyboard Port

I/O

1 x D-Sub Port

1 x DVI-D Port

1 x HDMI Port

4 x USB 2.0 Ports (Supports ESD Protection)

2 x USB 3.1 Gen1 Ports (Supports ESD Protection)

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)

HD Audio Jacks: Line in / Front Speaker / Microphone

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7

English

Storage

4 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

 

 

Hot Plug

Connector

1 x TPM Header

1 x Chassis Intrusion and Speaker Header

1 x CPU Fan Connector (4-pin)

*The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.

1 x Chassis/Water Pump Fan Connector (4-pin) (Smart Fan Speed Control)

*The Chassis/Water Pump Fan supports the water cooler fan of maximum 2A (24W) fan power.

*CHA_FAN1/WP can auto detect if 3-pin or 4-pin fan is in use.

1 x 24 pin ATX Power Connector

1 x 8 pin 12V Power Connector

1 x Front Panel Audio Connector

1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports ESD Protection)

1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports) (Supports ESD Protection)

BIOS

AMI UEFI Legal BIOS with multilingual GUI support

Feature

ACPI 6.0 Compliant wake up events

 

SMBIOS 2.7 Support

 

DRAM, PCH 1.05V Voltage Multi-adjustment

Hardware

Temperature Sensing: CPU, Chassis/Water Pump Fans

Monitor

Fan Tachometer: CPU, Chassis/Water Pump Fans

 

Quiet Fan (Auto adjust chassis fan speed by CPU

 

 

temperature): CPU, Chassis/Water Pump Fans

 

Fan Multi-Speed Control: CPU, Chassis/Water Pump Fans

 

CASE OPEN detection

 

Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

OS

Microsoft® Windows® 10 64-bit

Certifica-

FCC, CE

tions

ErP/EuP ready (ErP/EuP ready power supply is required)

8

H310M-HDV

* For detailed product information, please visit our website: http://www.asrock.com

Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, applying Untied Overclocking Technology, or using third-party overclocking tools. Overclocking may affect your system’s stability, or even cause damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage caused by overclocking.

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9

Chapter 2 Installation

This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard components. Failure to do so may cause physical injuries and damages to motherboard components.

In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not overtighten the screws! Doing so may damage the motherboard.

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H310M-HDV

2.1Installing the CPU

1.Before you insert the 1151-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found. Otherwise, the CPU will be seriously damaged.

2.Unplug all power cables before installing the CPU.

1

A

B

2

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11

3

4

5

English

12

H310M-HDV

Please save and replace the cover if the processor is removed. The cover must be placed if you wish to return the motherboard for after service.

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13

ASRock H310M-HDV Service Manual

2.2 Installing the CPU Fan and Heatsink

1

2

N _FA PU C

English

14

H310M-HDV

2.3 Installing Memory Modules (DIMM)

This motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology.

1.For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs.

2.It is unable to activate Dual Channel Memory Technology with only one memory module installed.

3.It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 slot; otherwise, this motherboard and DIMM may be damaged.

The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

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15

1

2

3

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16

2.4 Expansion Slots (PCI Express Slots)

There are 2 PCI Express slots on the motherboard.

Before installing an expansion card, please make sure that the power supply is switched off or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation.

PCIe slots:

PCIE1 (PCIe 2.0 x1 slot) is used for PCI Express x1 lane width cards.

PCIE2 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width graphics cards.

H310M-HDV

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17

2.5 Onboard Headers and Connectors

Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard.

System Panel Header

(9-pin PANEL1)

(see p.1, No. 12)

 

GND

GND

RESET#

PWRBTN#

GND

PLED-

HDLED-

PLED+

HDLED+

 

1

Connect the power button, reset button and system status indicator on the chassis to this header according to the pin assignments below. Note the positive and negative pins before connecting the cables.

PWRBTN (Power Button):

Connect to the power button on the chassis front panel. You may configure the way to turn off your system using the power button.

RESET (Reset Button):

Connect to the reset button on the chassis front panel. Press the reset button to restart the computer if the computer freezes and fails to perform a normal restart.

PLED (System Power LED):

Connect to the power status indicator on the chassis front panel. The LED is on when the system is operating. The LED keeps blinking when the system is in S1/S3 sleep state. The LED is off when the system is in S4 sleep state or powered off (S5).

HDLED (Hard Drive Activity LED):

Connect to the hard drive activity LED on the chassis front panel. The LED is on when the hard drive is reading or writing data.

The front panel design may differ by chassis. A front panel module mainly consists of power button, reset button, power LED, hard drive activity LED, speaker and etc. When connecting your chassis front panel module to this header, make sure the wire assignments and the pin assignments are matched correctly.

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