Apple PowerBook G4 (DVI 667 and 800MHz) 02 Service Manual

Take Apart

PowerBook G4 (DVI)- 667, 800 MHz

AppleCare

Updated : 04-06-2002

 Service Source

Troubleshooting

PowerBook G4 (DVI)

Symptom Charts

How to Use the Symptom Charts

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to the product.

The steps to solve a symptom are listed sequentially. You might not need to perform every step before the symptom is solved. Start with the first step, and then test for the symptom. If the symptom persists, replace any modules you removed, go to the next step, and test again. Continue down the list until the symptom is solved.

Related articles can be found in the Knowledge Base at: http://kbase.info.apple.com/

Startup

The computer will not power on (no fan movement, hard drive spin up and display is not lit)

1. Remove any connected peripherals.

2. Check that the battery has enough charge to start the computer by pressing the button next to the LEDs on the battery. At least one LED must light solid (not ﬂashing).

3. Connect known-good PowerBook (DVI) power adapter (922-5164) and power cord, if using, to known-good power outlet; DC plug should light up. Make sure DC plug is ﬁrmly inserted.

Important:

(DVI) computers. To identify these adapters, check that the last three characters in the serial number (located under the plug connection on the adapter) is one of the following: MKC, MKD, MDK, MKE, MKF, MKG, MKH, MKJ, MKK.

4. Try powering up without the battery installed.

5. Press Caps Lock key to see if light on key comes on. If it does, hold power button down for six seconds to shut down the computer and restart.

The PowerBook (DVI) power adapter must be used with the PowerBook

Startup Symptom Charts

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6. With a non-metallic tool, reset the power manager by pressing the reset button (located under the keyboard in the recess just left of the power button). Wait ﬁve seconds before continuing. Press the power button to start the computer.

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel) .

7. Verify power button cable is connected properly to logic board, if power button is not functioning correctly or damaged, replace the top case.

8. Disconnect keyboard completely. Inspect connectors. Restart with keyboard disconnected.

9. Remove any additional RAM.

10. Remove AirPort Card.

11. Verify DC-in board cable is securely connected.

12. Try known-good DC-in board.

13. Replace logic board.

Memory error message appears on the screen

1. Reseat the DIMMs.

2. Verify proper memory is being used. The PowerBook (DVI) uses

shorter) PC-133 compliant, SO-DIMM memory cards.

3. Run Apple Hardware Test. If the test ﬁnds bad memory, replace the DIMMs one at a time and test until all bad DIMMs are replaced with known-good modules. If the failure is intermittent, run Apple Hardware Test in loop mode (Control-L) for an e xtended time to test the memory.

1.25-inch (or

Startup Symptom Charts

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Flashing question mark appears on the screen

1. Start up from the system restore CD and check to see if the hard drive shows up on the desktop. If it does, go to step 2. If it does not, go to step 4.

2. Mac OS X: Run Disk Utility. Mac OS 9: Run Disk First Aid. Update the driver and restart the computer.

3. Reinstall system software using the system restore CD that came with the computer.

4. Reseat the hard drive ﬂex cable.

5. Replace the hard drive.

Computer begins to power up, the fan and hard drive are spinning, hitting caps lock key and LED turns on, but there is no startup chime or video

1. With a non-metallic tool, reset the power manager by pressing the reset button (located under the keyboard in the recess just left of the power button). Wait ﬁve seconds before continuing. Press the power button to start the computer.

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

.

2. Replace the logic board.

System shuts down intermittently

1. Disconnect all external peripherals.

2. Make sure the battery is fully inserted and is charged.

3. Check battery connection to main logic board.

4. Make sure system is not over heating, the air vents are clear and unit is not on soft surface.

Startup Symptom Charts

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5. Check that the fan cable is connected and the fan is operational.

6. Check that the heat exchanger is properly attached to the processor.

Important:

transfer material for the processor must be reinstalled.

7. Remove the battery and connect known-good PowerBook (DVI) power adapter (922-

5164) and power cord, if using, to known-good power outlet; DC plug should light up. Make sure DC plug is ﬁrmly inserted.

Important:

(DVI) computers. To identify these adapters, check that the last three characters in the serial number (located under the plug connection on the adapter) is one of the following: MKC, MKD, MDK, MKE, MKF, MKG, MKH, MKJ, MKK.

8. Verify DC-in board cable is securely connected.

9. Try known-good DC-in board.

10. Replace the logic board.

If the heat exchanger is separated from the logic board, new thermal

The PowerBook (DVI) power adapter must be used with the PowerBook

System shuts down almost immediately after startup

1. Disconnect all external peripherals.

2. Make sure the battery is fully inserted and is charged.

3. Check battery connection to main logic board.

4. Replace the logic board.

System crashes or hangs intermittently

1. If the system crashes or hangs in a speciﬁc application, replace the application. Mac OS X: Verify the application is compatible with OS X.

2. Clear parameter RAM. Hold down Command-Option-P-R during startup until you hear a second startup chime.

3. Perform a clean install of system software with the system restore CD that came with the computer.

4. Mac OS 9: Start up with extensions off to determine if there are system extension or control panel problems.

5. Mac OS X: Relaunch Finder.

6. Mac OS X: Run Disk Utility. Mac OS 9: Run Disk First Aid.

7. Run Apple Hardware Test in loop mode (Control-L) for an extended time to test the memory. If the test ﬁnds bad memory, replace the DIMMs one at a time and test until all bad DIMMs are replaced with known-good modules.

8. Replace the logic board.

Startup Symptom Charts

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At startup, a dialog box comes up stating: “kernel panic” in Mac OS X or “Built-in memory test has detected an error” in Mac OS 9

1. If there are two RAM cards installed in the expansion slots, remove top card and restart.

• If symptom repeats, replace bottom card with known-good RAM card.

• If symptom does not repeat, replace top RAM card with known-good RAM card and restart.

Error Beeps

The computer automatically performs a power-on self test when it is turned on after being fully shut down (not a restart). This section describes what to do if beeps are heard during the startup.

Note:

The PowerBook G4 has two memory expansion slots and accepts 1.25-inch (or shorter) PC-133 compliant, SO-DIMM memory cards; there is no RAM on the logic board itself. Refer to Memory Card Replacement instructions for removal and installation.

Computer beeps once at startup

1. One beep means that no RAM is detected.

Note:

There is no RAM on the logic board itself, so the computer will beep if no

memory is installed in at least one of the RAM slots.

2. Put the original RAM that came with the computer back in, or put in known-good and

compatible RAM and restart.

• If symptom does not repeat, replace RAM card(s).

• If symptom repeats, replace logic board.

Computer beeps twice at startup

1. Two beeps means that EDO memory is installed in the RAM expansion slot. The

PowerBook does not accept EDO memory.

2. Replace RAM card(s) with known-good and compatible RAM and restart.

• If symptom repeats, replace logic board.

Computer beeps three times at startup

1. Three beeps means that no RAM banks passed memory testing.

2. If a RAM card is installed in the upper expansion slot (if not, skip to next step), remo v e

it and restart.

• If symptom does not repeat, replace RAM card.

• If symptom repeats, replace RAM in lower RAM slot with known-good and compatible RAM card and restart. If symptom repeats, replace logic board.

Error Beeps Symptom Charts

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3. If a RAM card is not installed in the upper expansion slot, replace RAM in lower RAM slot with known-good and compatible RAM card and restart.

• If symptom repeats, replace logic board.

Computer beeps four times at startup

1. Four beeps indicates a bad checksum for the remainder of the boot ROM. The ROM (which is located on the logic board) is bad.

2. Replace RAM card(s) with known-good and compatible RAM and restart.

• If symptom repeats, replace logic board.

Related articles: 58442: Power On Self-Test Beep Definition - Part 2 95132: PowerBook G4: Installing or Replacing Memory

AirPort Card

AirPort Card not recognized

1. In Mac OS X, use Software Update in System Preferences, or in Mac OS 9 use the Software Update control panel, or see the Apple Software Updates web page to make sure the latest version of AirPort software is installed.

2. Restart the computer. Mac OS 9: Restart using Mac OS All extensions setting.

3. Mac OS X: Open AirPort in System Preferences and make sure AirPort is on and Base Station is selected. Mac OS 9: Open Airport in Apple Menu and make sure AirPort is on and Base Station is selected.

4. Reseat AirPort Card and make sure AirPort antenna cable is fully connected.

5. Remove and reinstall the AirPort software.

6. Replace with known-good AirPort Card.

7. Replace logic board.

Battery

Battery will not eject

1. Flip over the unit and release the battery latch by sliding the latch towards the PC Card button.

2. If the battery still will not eject, while holding the latch towards the PC Card button, use a small plastic ﬂat-blade tool to pry the battery around the battery latch.

3. Verify proper latch operation, by exercising the latch. If it does not move smoothly or evenly, replace the latch.

4. If the latch does exercise correctly, verify that the customer is not installing the battery with excessive force.

AirPort Card Symptom Charts

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The battery won't charge

1. Remove any externally connected peripherals.

2. Try known-good power outlet.

3. Try known-good PowerBook (DVI) power adapter (922-5164) and power cord.

4.

Note:

V erify that pow er adapter connector glows amber or g reen. If the power adapter light is green, turn over the computer and press the battery button. The battery lights should glow green and stay on if the power adapter is operating correctly.

5. Try known-good battery.

6. Turn off the computer. With a non-metallic tool, reset the power manager by pressing the reset button (located under the keyboard in the recess just left of the power button). Wait ﬁve seconds before continuing. Press the power button to start the computer.

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

.

7. Replace DC-in board.

8. Replace logic board.

Battery Symptom Charts

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Hard Drive

Internal hard drive will not initialize

1. Boot from Pow erBook G4 Software Install CD and see if the hard drive mounts on the desktop.

2. If in Mac OS X, boot from the Mac OS X software install CD. Under the File menu, select Disk Utilities and initialize the disk or run Disk First Aid.

3. If in Mac OS 9, launch Drive Setup and update hard drive driver.

4. Launch Drive Setup and update hard drive driver.

5. If no hard drive is found in Drive Setup, verify the hard drive cable connections.

6. Replace hard drive cable.

7. Replace hard drive.

Important:

refer to Article 31077: Hard Drive Data Recovery & Warranty Implications, for important information.

If the computer is under warranty and data recovery is required,

Keyboard

No response from any key on keyboard

1. Remove any connected peripherals.

2. Turn off the computer. Disconnect the keyboard connector and inspect connectors.

3. Boot from a Mac OS system CD to verify that it is not a software problem.

4. Replace keyboard.

5. Replace logic board.

The keyboard lock is damaged or won't lock

1. Verify that keyboard is installed properly so the lock lines up with the notch in the top case.

2. Replace keyboard.

Modem

No modem dial tone

1. Check that the correct modem is selected. In Mac OS X, chec k Network Setup . In Mac OS 9, check the Modem control panel.

2. Verify known-good analog (not digital) telephone line.

3. Verify known-good RJ11 telephone cable.

Hard Drive Symptom Charts

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4. Verify RJ11 cable is not plugged into Ethernet port.

5. Inspect RJ11 connector and modem port for pin damage.

6. Verify RJ11 telephone cable is ﬁrmly installed in the modem port.

7. If using Apple Remote Access, select Ignore Dial Tone in the Modem control panel. If the modem connects with this settings selected, try another phone line. If using a terminal or communications program, enter atx1 to disable tone detection. To reset the modem back to the factory settings, enter atz.

8. Check RJ-11 wires to modem ﬁlter board.

9. Verify modem wire’s 2-pin connectors are plugged into modem and modem ﬁlter board correctly.

10. Check modem wire. If damaged, replace rib frame and modem cable assembly.

11. Replace modem ﬁlter board.

12. Replace modem.

Modem does not respond (gets dial tone)

1. Check software.

2. Replace modem.

Optical Drive

The optical drive does not accept CD or DVD disc (mechanical failure)

1. Verify disc is not warped and is a 12 cm circular disc.

2. Verify disc is pushed almost all the way into the slot.

3. Check the optical drive ﬂex cable.

4. Replace optical drive.

The disc icon does not show up on desktop, or a dialog box appears to initialize disc, when inserting a read-only disc

1. Verify the correct type of disc is being used.

2. Use Software Update control panel to update ﬁrmware.

3. Try cleaning the disc. If it is dirty or scratched, it may not mount.

4. Try a different disc.

5. Select “Mac OS All” in the Extensions Manager control panel and restart.

6. Replace optical drive cable.

7. Replace optical drive.

Optical Drive Symptom Charts

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PC Card

PC Card will not insert into the PC Card slot

1. Make sure the PC Card eject button is in, before attempting to insert a PC Card.

2. Make sure the PC Card is right side up (cards are keyed and cannot be inserted upside down).

3. Verify the PC Card is not warped or damaged in any way; if so replace the card.

4. Try a different PC Card.

5. Carefully raise the PC Card slot cover and check for a foreign object inside the slot.

6. Check to see if the AirPort Card antenna wire is protruding up into the PC Card slot opening from below. If so, open the computer to gain access to the AirPort Card location and reposition the antenna cable so that it does not sag down into the PC Card slot area (see AirPort Card Installation Instructions).

7. If the slot cover is preventing the card from being inserted, replace the top case.

8. Replace PC Card Cage.

Ports

The FireWire or USB port is not recognizing devices

1. Completely shut down, then press the power button to start the computer.

2. Use Software Update in Mac OS X system preferences (or the Software Update control panel in Mac OS 9) to verify that the latest software is installed.

3. Use Apple System Proﬁler to verify that the computer is recognizing the bus.

4. For USB, test ports with an Apple keyboard or mouse.

5. For FireWire, test by connecting another computer in FireWire Target Disk Mode. Refer to article 58583: How to Use FireWire Target Disk Mode.

6. Verify that drivers are installed properly for third party, if needed.

7. If in Mac OS 9, boot with Mac OS All extension set.

8. Try a different cable.

9. If self powered make sure that the power supply is connected and device's LED indicates that it is getting power.

10. Replace logic board.

PC Card Symptom Charts

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A USB device not recognized by computer

Note:

If you are trying to use a serial device with a USB/Serial adapter, check

with the manufacturer of the adapter for compatibility.

1. Completely shut down, then press the power button to start the computer.

2. Try known-good Apple USB keyboard or mouse to verify the port is working properly.

3. Verify current driver for the device is installed.

4. If a camera, turn on camera after initiating download with camera application.

5. Try the other USB port.

6. Try different USB device on same port.

7. Eliminate chain by plugging in only one peripheral.

8. If in Mac OS 9, select “Mac OS All” in the Extensions Manager control panel and restart.

9. If in Mac OS 9, troubleshoot extensions and perform a clean installation of system software.

10. Replace logic board.

Sound

No sound heard and the Speakers section of the Sound control panel indicates that an external device is plugged in (to the headphone jack or USB ports)

1. If there is nothing plugged into the headphone jack or USB ports, the picture in the Speakers section of the Sound control panel should be of the internal speakers, as shown here.

2. If not, and if nothing is plugged in, try plugging in headphones or external speakers. Restart the computer. Remove the device.

Sound Symptom Charts

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3. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime).

Warning: Resetting the PRAM will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

4. Replace logic board.

No sound from speaker(s)

1. Use the Software Update control panel to verify that the latest audio update has been installed.

2. Press the F3 key (with the fn ke y pressed and not pressed) to v erify that mute mode is not enabled.

3. Press the F4 or F5 key (with the fn ke y pressed and not pressed) to check the volume setting.

4. Verify no external speakers or headphones are plugged in.

5. Check the speakers tab on the Sound control panel to conﬁrm that the software is correctly seeing that there are no external speakers or headphones connected.

6. Shutdown computer and restart.

7. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime).

Warning: Resetting the PRAM will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

8. Verify that the speaker cable is connected properly to logic board.

9. Check speaker cable. Verify left and right cable connections.

10. Check with headphones or external speaker , if audio is heard, replace heat e xchanger with speaker wire assembly.

11. Replace top case.

12. Replace logic board

Distorted sound from speakers

1. Verify sound is correct with external speakers/headphones. If sound is correct, check speaker wire and connections.

2. In Mac OS X check balance.

3. Compare same sound with two different units to make sure that sound is actually

Sound Symptom Charts

distorted.

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4. Check speaker wire. If damaged, replace heat exchanger with speaker wire assembly.

5. Replace top case.

6. Replace logic board.

Video

No display, or dim display, but computer appears to operate correctly

1. Remove any connected peripherals.

2. Make sure F1 key is not stuck down.

3. Press the F2 key (with the fn key pressed and not pressed) to increase the screen brightness settings.

4. Reboot the computer—hold down the Control and Command keys and press the Power button to restart the computer. Or, press and hold the Power button for 5 to 10 seconds to shut down the computer, then press the Power button to restart.

5. Make sure using the PowerBook (DVI) power adapter (922-5164)

6. V erify inv erter ﬂex cable and LVDS cable connections are seated properly and that the cables are not damaged (refer to inverter board and display module replacement instructions).

7. Replace inverter board.

8. Replace display assembly.

9. Replace logic board.

Computer appears to work, but no video on external device connected to the TV out port (S-video out port)

1. The device must be connected to the S-video port while the Pow erBook is sleeping or off for the device to be recognized.

2. If running Mac OS X, verify that this issue is also in Mac OS 9.

3. V erify monitor that is used in testing is known-good and is supported by this computer.

4. Try different cable(s).

5. Replace logic board.

No video on an external VGA device connected to the external monitor (DVII) port

1. In the Resolution control strip, see if the device is being recognized. If so select resolution.

2. If running Mac OS X, verify that this issue is also in Mac OS 9.

Video Symptom Charts

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3. V erify monitor that is used in testing is known-good and is supported by this computer.

4. Try another DVI-to-VGA adapter cable.

5. Restart the computer and test again.

6. Replace logic board.

Misc. Symptoms

Latch not working

Note:

When the display is being closed, a hook in the top of the display housing should be magnetically pulled down to the latch. When the latch button is pushed, the hook should release and retract into the display housing.

1. Verify hook operation by exercising the latch mechanism.

2. If the hook does not operate properly, replace the display assembly.

3. If the latch or latch button does not operate properly, replace the top case assembly.

The Date and Time settings reset all the time

Note:

Resetting the power manager or PRAM resets the date and time.

1. Do a backup battery test:

• Set the date and time.

• Perform a Shut Down from the Apple menu or Special menu.

• Remove the main battery and disconnect the power adapter for 10 minutes.

• Connect the power adapter, insert the battery, and power on the computer.

• If the date and time were lost the backup battery may be dead or discharged.

• Remove the main battery from the unit and leave the PowerBook plugged in for at least 5 hours.

Note:

If a discharged main battery is installed in the computer, recharging the backup battery may take up to 48 hours to completely charge. It is okay to use it while it is charging.

• If the date and time still reset, replace the backup battery.

2. If not the backup battery, replace logic board.

Note:

For main and backup battery part numbers, refer to article 11751:

Macintosh Family: Batteries and Part Numbers.

AirPort Card installed and received a -3278 error

1. Use Software Update control panel or see the Apple Software Updates web page to make sure the latest version of AirPort software is installed.

2. Boot using Mac OS All extensions setting.

Misc. Symptoms Symptom Charts

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3. Reseat AirPort Card.

4. Remove and reinstall the AirPort software.

5. Replace with known-good AirPort Card.

6. Replace logic board.

The microphone is not working

1. Check the Sound control panel and verify that the selection for input is the built-in microphone.

2. Check the signal level and level meter and adjust the gain.

3. Remove Sound Preferences from the Preferences folder and restart.

4. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime).

Warning: Resetting the PRAM will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel).

5. If no sound as well as microphone is not working, verify cable connections.

6. Replace top case.

During startup boot sequence and before reaching Finder, the following dialog box appears: “The built-in memory test has detected an error”

1. If a RAM card is installed in the upper expansion slot (if not, skip to next step), remo v e it and restart. Refer to Memory Card Replacement instructions.

• If symptom does not repeat, replace RAM card.

• If symptom repeats, replace RAM in lower RAM slot with known-good SDRAM SO-DIMM RAM card and restart.

- If symptom repeats, replace logic board.

2. If a RAM card is not installed in the upper expansion slot, replace RAM in lower RAM slot with known-good SDRAM SO-DIMM RAM card and restart. Refer to CustomerInstallable-Parts Memory Replacement instructions.

• If symptom repeats, replace logic board.

Misc. Symptoms Symptom Charts

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LCD anomalies Go to : Pixel anomalies

A certain number of pixel anomalies are inherent in liquid crystal display technology and vary by many factors, including type of technology.

Many anomalies observed by customers are considered normal or are the result of lint or dust particles resting on the front of the display. It is important to understand what type of anomaly a customer sees in order to determine whether further analysis is necessary. In many cases all that may be necessary is a gentle cleaning of the display face using the provided cleaning cloth.

IMPORTANT : Providing a replacement display to satisfy a customer may not be effective because the

replacement display may have more or different types of visible anomalies than the original display, and still be within specifications.

Knowledge Base Article 22194 can be indicated to customers as public explanation from Apple side.

Industry standards used by all manufacturers are specifying a certain number of minor defects, as generally accepted or creating an acceptable situation. This means that the level of quality in the industry includes some level of pixel-defect.

The following sentences can be used with customers’ complains

Copied from SONY documentation (Sony VAIO web Support)

• High precision technology is used to manufacture these LCDs to maintain a high standard of operation. However in all LCD panels there may be a small number of pixels that do not change color. This is a normal occurrence for all LCD displays from all manufacturers and should not be noticeable or objectionable under normal operation.

• Sometimes the pixels are noticeable only during booting or on an all white or all black screen.

• The LCD screen is manufactured using high precision technology. However, there may be some tiny black spots and/or bright spots (red, blue or green in colour) that constantly appear on the LCD screen. These spots occur normally in the manufacturing process and do not effect the recorded picture in any way. Effective number of pixels is 99.99% or more.

Copied from COMPAQ documentation (Compaq FAQ on Compaq’s web Support)

• Note that if you have the smallest number of dead pixels, your replacement display panel may have more, use your judgement before deciding that you have a defective panel.

Copied from DELL documentation (Dell web : http://support.euro.dell.com/fr/fr/kb/document.asp?DN=FA1018431)

• The liquid crystal display (LCD) screens built into portable computers and flat-panel monitors are manufactured using rigid quality control standards. These manufacturing standards ensure that the LCD screen is clear and viewable.

• During the manufacturing process, it is not uncommon for one or more pixels to be fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny discolored spot, either a dark spot or a bright spot.

Copied from TOSHIBA documentation (Toshiba web Support)

• Due to current manufacturing methods and the high number of transistors in the TFT Color LCD, a few nonconforming pixels may be visible. There are over a million transistors in a typical TFT screen. When any one of those transistors is not lighting as designed, the pixel is called nonconforming. Nonconforming pixels typically appear as tiny colored dots (red, blue, green, etc.) or as black dots in contrast to the projected background color of the LCD module.

• Quality inspections, performed by the LCD module manufacturers, include limits for nonconforming pixels. Nonconforming pixel limits (10 to 18 pixels) are set solely by the LCD module manufacturers and not by specific computer manufacturers. These limits are defined by the manufacturing processes and are specific to screen characteristics which include : * physical size of module. * display type (SVGA, XGA, VGA). * screen resolutions available.

• LCD Module manufacturers continually strive to upgrade processes used in manufacturing as well as the Quality Specifications which include the limits on nonconforming pixels allowed for LCD modules for use in portable computer displays.

(End

Pixel anomalies

When speaking with Apple Technical Support, it may be necessary to use a pocket microscope, jeweler's loupe, or other magnifying device to properly identify and count each subpixel anomaly.

Displaying all white, red, green, and blue screens makes locating and viewing pixel anomalies easier. A subpixel that is always on should be referred to as a bright subpixel anomaly. A subpixel that is always off should be referred

to as a dark subpixel anomaly. When necessary, portable and display products may be dispatched for evaluation by the Apple Repair Center.

Go to : LCD anomalies

(End

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instr uctions could damage your equipment and void its warranty.

Note : Written and video instructions covering customer-installable parts are available at http://www.info.apple.com/installparts/.

War ning : During this procedure, keep small parts away from children.

Tools Required

The only tool required for this procedure is a jeweler’s flat-blade screwdriver (if keyboard is locked).

Removing the Installed Keyboard War ning : Always shut down your computer before opening it to avoid damaging its internal components or

causing injury. After you shut down the computer, the internal components can be ver y hot. L et the computer cool down before continuing.

1. Place your computer on a clean, flat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Close the computer and turn it over.

5. Slide the battery latch (Figure 1A) to the right to remove the batter y (Figure 1B). Removing the battery will prevent you from accidentally tur ning on the computer. War ning : Removing the battery before shutting down your computer may result in data loss.

6. Turn over the computer.

7. Raise the display so you can access the keyboard.

1B073-0685 Rev. A PowerBook G4 (DVI) - Keyboard

English

Keyboard

AppleCare

Figure 1

A

B

8. Make sure the keyboard locking screw, located in the small plastic tab to the left of the Num L ock key (Figure 2), is not in the locked position. Your PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (Figure 3), then lift the top portion of the keyboard up slightly, and toward the display.

10. Flip the keyboard over and lay it on the palm rests and trackpad (Figure 4).

2 B073-0685 Rev. APowerBook G4 (DVI) - Keyboard

Figure 2

Figure 3

Figure 4

®

11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown (Figure 5).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

12. Locate the keyboard cable connector (Figure 6).

13. Pull up on the connector, from side to side if needed, to disconnect it from the computer.

14. Set the keyboard aside.

3B073-0685 Rev. A PowerBook G4 (DVI) - Keyboard

Figure 5

Figure 6

Installing the Replacement Keyboard

1. Lay the replacement keyboard in the correct orientation over the keyboard opening, then flip it toward you and lay it face down on the palm rests and trackpad to expose its connector cable (Figure 7).

2. Firmly insert the keyboard cable connector into its connector on the computer.

3. Flip the keyboard back toward the keyboard opening in the case.

4. Hold the keyboard at an angle above the keyboard opening, and insert the tabs on the bottom edge of the keyboard into the slots below the edge of the opening (Figure 8).

Important : Make sure that all the tabs are seated and that the keyboard rests flush against the edge of the opening.

5. Lay the keyboard flat into the keyboard opening.

4 B073-0685 Rev. APowerBook G4 (DVI) - Keyboard

Figure 7

Figure 8

6. Pull down on the keyboard release tabs and then press down on the top portion of the keyboard (Figure 9). Release the tabs to secure the keyboard in place.

7. Close the display and turn the PowerBook over.

8. Replace the battery into the batter y compartment (Figure 10).

Important : Make sure that the battery locks securely into place and that the batter y latch is slid all the way into the locked position.

9. Reconnect the power cord and any other cables that were connected, and restart your computer.

War ning : Never turn on your computer unless all of its inter nal and exter nal parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

5B073-0685 Rev. A PowerBook G4 (DVI) - Keyboard

Figure 9

Figure 10

®

 Apple Computer, Inc.

© 2002 Apple Computer, Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial pur-

poses without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical er rors. Apple Computer, Inc.

1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

6 B073-0685 Rev. APowerBook G4 (DVI) - Keyboard

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instr uctions could damage your equipment and void its warranty.

Note : Written and video instructions covering customer-installable parts are available at http://www.info.apple.com/installparts/.

War ning : During this procedure, keep small parts away from children.

Tools Required

The only tool required for this procedure is a jeweler’s flat-blade screwdriver (if keyboard is locked).

Opening the Computer War ning : Always shut down your computer before opening it to avoid damaging its internal components or

causing injury. After you shut down the computer, the internal components can be ver y hot. L et the computer cool down before continuing.

1. Place your computer on a clean, flat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Close the computer and turn it over.

5. Slide the battery latch (Figure 1A) to the right to remove the batter y (Figure 1B).

Removing the battery will prevent you from accidentally tur ning on the computer. War ning : Removing the battery before shutting down your computer may result in data loss.

6. Turn over the computer.

7. Raise the display so you can access the keyboard.

1PowerBook G4 (DVI) - Memory

English

Memory

AppleCare

Figure 1

A

B

8. Make sure the keyboard locking screw, located in the small plastic tab to the left of the Num L ock key (Figure 2), is not in the locked position. Your PowerBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (Figure 3), then lift the top portion of the keyboard up slightly, and toward the display.

10. Flip the keyboard over and lay it on the palm rests and trackpad (Figure 4).

2 PowerBook G4 (DVI) - Memory

Figure 2

Figure 3

Figure 4

®

11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown (Figure 5).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

Removing the Installed Memory Card

1. To remove a memory card, locate the brackets that secure the card on both sides (Figure 6). Carefully spread the brackets

apart until the card releases on each side. Pull the card up and out.

Note : If there is a memor y card in the upper memory slot (Figure 6A), it must be removed before removing a card in the lower slot (Figure 6B).

3PowerBook G4 (DVI) - Memory

Figure 5

Figure 6

B

A

Installing the Replacement Memory Card War ning : When handling a memory card, do not touch its gold connectors. Handle the card only by the edges.

1. To install the memory card, line up the notch in the card with the small tab in the memor y slot. Hold the card at a 30-degree angle (Figure 7A), and then push the card into the slot until it is firmly seated.

Note : You may feel some resistance. If you are having trouble inserting the card, try pushing one side at a time.

2. Gently push the card down until the two brackets on either side of the card lock into place (Figure 8).

4 PowerBook G4 (DVI) - Memory

Figure 7

Figure 8

A

Closing the Computer

1. Flip the keyboard back toward the keyboard opening in the case.

2. Hold the keyboard at an angle above the keyboard opening, and insert the tabs on the bottom edge of the keyboard into the slots below the edge of the opening (Figure 9).

Important : Make sure that all the tabs are seated and that the keyboard rests flush against the edge of the opening.

3. Lay the keyboard flat into the keyboard opening.

4. Pull down on the keyboard release tabs and then press down on the top portion of the keyboard (Figure 10).

5. Release the tabs to secure the keyboard in place.

6. Close the display and turn the PowerBook over.

5PowerBook G4 (DVI) - Memory

Figure 9

Figure 10

®

7. Replace the battery into the batter y compartment (Figure 11). Important : Make sure that the battery locks securely into place and that the batter y latch is slid all the way into the locked

position.

8. Reconnect the power cord and any other cables that were connected, and restart your computer.

War ning : Never turn on your computer unless all of its inter nal and exter nal parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

 Apple Computer, Inc.

© 2002 Apple Computer, Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial pur-

poses without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical er rors. Apple Computer, Inc.

1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

6 PowerBook G4 (DVI) - Memory

Figure 11

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instr uctions could damage your equipment and void its warranty.

Note : Written and video instructions covering customer-installable parts are available at http://www.info.apple.com/installparts/.

War ning : Sharp edges can exist inside your computer and on any parts being removed or installed. Use caution to avoid injury.

During this procedure, keep small parts away from children.

Tools Required

• Soft towel or cloth, larger than the PowerBook

• Torx T8 screwdriver

Removing the Bottom Case War ning : Always shut down your computer before opening it to avoid damaging its internal components or

causing injury. After you shut down the computer, the internal components can be ver y hot. L et the computer cool down before continuing.

1. Place your computer on a clean, flat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Place a towel or soft cloth on a table in front of you (Figure 1A). The towel or cloth will protect the keyboard and display area of the PowerBook when you flip it over to remove the battery

and bottom case. Make sure it covers an area large enough for your PowerBook and that it hangs over the edge of the table.

5. With the display open at an angle greater than 90 degrees, carefully flip the PowerBook over and lay it flat, fully on the table.

Make sure the display hangs over the edge of the table and rests lightly on your lap (Figure 1B).

Important : Do not open the display farther than the angle shown.

1B073-0684 Rev. A PowerBook G4 (DVI) - Bottom Case

English

Bottom Case

AppleCare

Figure 1

A

B

6. Remove the battery by sliding the batter y latch to the lef t. Make sure to return the latch fully to the right (Figure 2). Removing the battery will prevent you from accidentally tur ning on the computer.

War ning : Removing the battery before shutting down your computer may result in data loss.

7. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown (Figure 3). Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during

removal.

Note : In the following two steps you will disengage the left and right sides of the bottom case and then pivot it forward to remove.

8. Carefully slide the bottom case away from you (Figure 4). Important : Do not push on the rubber feet of the bottom case.

2 B073-0684 Rev. APowerBook G4 (DVI) - Bottom Case

Figure 2

Figure 3

Figure 4

1

2

7

6

5

3

4

9. Pivot the bottom case up as shown (Figure 5).

Installing the Replacement Bottom Case

1. To attach the new bottom case, align the notches on the right and left sides of the case, then press down slightly to secure the case. Check the alignment of the seven screw holes to make sure the bottom case is properly positioned.

Important : Make sure that the seams between the bottom case and the frame are closed. Check the outside edges and around the battery well. Verify that the alignment tab on the underside of the bottom case (Figure 6A) has seated, and the case lies flat.

2. Replace the seven screws in the order shown in the illustration (Figure 6).

Note : The screws must go in straight and easily ; if they do not, readjust the bottom case for proper alignment. Do not overtighten the screws or damage could result.

Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during tightening.

3B073-0684 Rev. A PowerBook G4 (DVI) - Bottom Case

Figure 5

Figure 6

7

A

3

6

2

1

5

4

3. Replace the battery (Figure 7). Important : Make sure that the battery locks securely into place and that the batter y latch is slid all the way into the locked

position.

4. Turn the computer over. Look at the optical drive slot to make sure that the case is properly secured. If a gap exists below

the slot, gently pull the bottom of the optical drive slot toward you until it clicks into place and the gap is removed (Figure

8).

5. Reconnect the power cord and any other cables that were connected, and restart your computer.

War ning : Never turn on your computer unless all of its inter nal and exter nal parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

 Apple Computer, Inc. © 2002 Apple Computer, Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial pur-

poses without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical er rors. Apple Computer, Inc.

1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

4 B073-0684 Rev. APowerBook G4 (DVI) - Bottom Case

Figure 7

Figure 8

®

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instr uctions could damage your equipment and void its warranty.

Note : Written and video instructions covering customer-installable parts are available at http://www.info.apple.com/installparts/.

War ning : Sharp edges can exist inside your computer and on any parts being removed or installed. Use caution to avoid injury.

During this procedure, keep small parts away from children.

Tools Required

• Soft towel or cloth, larger than the PowerBook

• Torx T8 screwdriver

Removing the Bottom Case War ning : Always shut down your computer before opening it to avoid damaging its internal components or

causing injury. After you shut down the computer, the internal components can be ver y hot. L et the computer cool down before continuing.

1. Place your computer on a clean, flat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Place a towel or soft cloth on a table in front of you (Figure 1A). The towel or cloth will protect the keyboard and display area of the PowerBook when you flip it over to remove the battery

and bottom case. Make sure it covers an area large enough for your PowerBook and that it hangs over the edge of the table.

5. With the display open at an angle greater than 90 degrees, carefully flip the PowerBook over and lay it flat, fully on the table.

Make sure the display hangs over the edge of the table and rests lightly on your lap (Figure 1B).

Important : Do not open the display farther than the angle shown.

1PowerBook G4 (DVI) - AirPort Card

English

AirPort Card

AppleCare

Figure 1

A

B

6. Remove the battery by sliding the batter y latch to the lef t. Make sure to return the latch fully to the right (Figure 2). Removing the battery will prevent you from accidentally tur ning on the computer.

War ning : Removing the battery before shutting down your computer may result in data loss.

7. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown (Figure 3). Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during

removal.

Note : In the following two steps you will disengage the left and right sides of the bottom case and then pivot it forward to remove.

8. Carefully slide the bottom case away from you (Figure 4). Important : Do not push on the rubber feet of the bottom case.

2 PowerBook G4 (DVI) - AirPort Card

Figure 2

Figure 3

Figure 4

1

2

7

6

5

3

4

9. Pivot the bottom case up as shown (Figure 5).

10. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown (Figure 6).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

3PowerBook G4 (DVI) - AirPort Card

Figure 5

Figure 6

Removing the Installed AirPort Card

1. Pull back on the antenna clip (Figure 7A) to release the antenna cable connector (Figure 7B) and allow the card to rise up slightly.

2. Pull the card from the AirPort connector (Figure 7D).

3. If there is tape securing the antenna cable to the AirPort Card, carefully remove it and store it in the battery compartment for reuse later. When installing the replacement AirPort Card, use the tape to secure the cable in the same manner.

4. To disconnect the antenna cable connector, hold the AirPort Card with one hand and grasp the antenna cable connector with the other. While being careful not to strain the antenna cable (Figure 7C), firmly pull the connector straight out of the AirPort Card.

Important : If reassembling the computer without an AirPort Card, replace the antenna cable connector into its holder

(Figure 9B) and pull the loop of the antenna cable up slightly and away from the edge of the computer case. This prevents the cable from interfering with the PC card slot, below, or getting pinched during reassembly.

Also, if the insertion end of the AirPort Card connector (Figure 7D) is rotated up, push it down into the level position. This allows the bottom case to install properly.

4 PowerBook G4 (DVI) - AirPort Card

Figure 7

D

C

A

B

Installing the Replacement AirPort Card

1. If the AirPort Card to be installed came with the AirPort adapter (Figure 8A), remove the metal clip (Figure 8B) and pull the AirPort Card (Figure 8C) from the adapter. (The adapter and metal clip are not used with your PowerBook.)

2. If necessary, pull the AirPort antenna cable connector (Figure 9A) from its holder (Figure 9B).

3. Position the AirPort Card (Figure 10B) with the AirPort ID numbers and bar code facing up. Pull up the insertion end of the AirPort Card connector (Figure 10A) slightly and slide the card all the way into the connector until it is securely attached.

5PowerBook G4 (DVI) - AirPort Card

Figure 9

Figure 10

Figure 8

A

C

B

A

B

A

4. Plug the antenna cable connector (Figure 11A) into the port on the AirPort Card, located just below the plastic tab (Figure 11B). Make sure the connector is straight before inserting it into the port.

Note : If tape was removed earlier, use it to secure the antenna cable to the card.

5. Push the AirPort Card down until the antenna cable connector is secured by the small antenna clip (Figure 11C).

Important : Route the antenna cable (Figure 11D) between the edge of the computer and the AirPort Card. Verify that the

cable is away from the edge of the computer so that it will not be pinched during reassembly and that it does not sag down into the PC card slot area (below the AirPort Card). Take up any extra cable by tucking it in where shown (Figure 11E).

6. Fold the plastic tab (Figure 11B) on the AirPort Card over the top of the card.

Note : The plastic tab must be folded over the card during the installation of the bottom case ; otherwise you will not be able to securely attach the bottom case to the computer.

6 PowerBook G4 (DVI) - AirPort Card

Figure 11

E

B

D

C

A

Closing the computer

1. To attach the new bottom case, align the notches on the right and left sides of the case, then press down slightly to secure the case. Check the alignment of the seven screw holes to make sure the bottom case is properly positioned.

Important : Make sure that the seams between the bottom case and the frame are closed. Check the outside edges and around the battery well. Verify that the alignment tab on the underside of the bottom case (Figure 12A)has seated, and the case lies flat.

2. Replace the seven screws in the order shown in the illustration (Figure 12).

Note : The screws must go in straight and easily ; if they do not, readjust the bottom case for proper alignment. Do not overtighten the screws or damage could result.

Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during tightening.

3. Replace the battery (Figure 13).

Important : Make sure that the battery locks securely into place and that the batter y latch is slid all the way into the locked position.

7PowerBook G4 (DVI) - AirPort Card

Figure 12

Figure 13

7

A

3

6

2

1

5

4

4. Turn the computer over. Look at the optical drive slot to make sure that the case is properly secured. If a gap exists below the slot, gently pull the bottom of the optical drive slot toward you until it clicks into place and the gap is removed (Figure

14).

5. Reconnect the power cord and any other cables that were connected, and restart your computer.

War ning : Never turn on your computer unless all of its inter nal and exter nal parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

 Apple Computer, Inc. © 2002 Apple Computer, Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial pur-

poses without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical er rors. Apple Computer, Inc.

1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

8 PowerBook G4 (DVI) - AirPort Card

Figure 14

®

Replacement Instructions

Follow the instructions in this sheet carefully. Failure to follow these instr uctions could damage your equipment and void its warranty.

Note : Written and video instructions covering customer-installable parts are available at http://www.info.apple.com/installparts/.

War ning : Sharp edges can exist inside your computer and on any parts being removed or installed. Use caution to avoid injury.

During this procedure, keep small parts away from children.

Tools Required

• Soft towel or cloth, larger than the PowerBook

• Torx T8 screwdriver

Backing Up Your Data War ning : Before replacing your hard drive, make sure you back up all data on the drive.

Opening the Computer War ning : Always shut down your computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be ver y hot. L et the computer cool down before continuing.

To access the hard drive, you must first remove the battery and bottom case.

1. Place your computer on a clean, flat surface.

2. Shut down your computer and wait thirty minutes before continuing.

3. Disconnect the power cord and any other cables connected to the computer.

4. Place a towel or soft cloth on a table in front of you (Figure 1A). The towel or cloth will protect the keyboard and display area of the PowerBook when you flip it over to remove the battery and bottom case. Make sure it covers an area large enough for your PowerBook and that it hangs over the edge of the table.

5. With the display open at an angle greater than 90 degrees, carefully flip the PowerBook over and lay it flat, fully on the table.

Make sure the display hangs over the edge of the table and rests lightly on your lap (Figure 1B).

Important : Do not open the display farther than the angle shown.

1B073-0683 Rev. A PowerBook G4 (DVI) - Hard Drive

English

Hard Drive

AppleCare

Figure 1

A

B

6. Remove the battery by sliding the batter y latch to the lef t. Make sure to return the latch fully to the right (Figure 2). Removing the battery will prevent you from accidentally tur ning on the computer.

War ning : Removing the battery before shutting down your computer may result in data loss.

7. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown (Figure 3). Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during

removal.

Note : In the following two steps you will disengage the left and right sides of the bottom case and then pivot it forward to remove.

8. Carefully slide the bottom case away from you (Figure 4). Important : Do not push on the rubber feet of the bottom case.

2 B073-0683 Rev. APowerBook G4 (DVI) - Hard Drive

Figure 2

Figure 3

Figure 4

1

2

7

6

5

3

4

9. Pivot the bottom case up as shown (Figure 5).

10. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static electricity, as shown (Figure 6).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed your installation and closed the computer.

Removing the Installed Hard Drive

1. With your fingers, carefully pry up the hard drive cable connector (Figure 7A) at its sides to disconnect it from the logic

board. You may need to pry one side, then the other, in a rocking motion.

3B073-0683 Rev. A PowerBook G4 (DVI) - Hard Drive

Figure 5

Figure 6

Figure 7

A

2. With a Torx T8 screwdriver, remove the two screws that secure the hard drive mounting bracket, and remove the bracket (Figure 8).

3. Pull up on the right side of the hard drive to remove it (Figure 9).

Important : Do not pull on the connector cable or use the cable as a handle.

Note : There are four rubber stoppers on the hard drive that fit over screws (two on each side). Remove any that may have

fallen off or that remain in the holes in the mounting bracket inside the computer.

4. If not included with the replacement drive, remove the Mylar sheath and the flex cable to transfer to the replacement drive.

Important : The connector pins on the hard drive are fragile and bend easily. Use care to keep the pins straight when removing or installing the flex cable.

4 B073-0683 Rev. APowerBook G4 (DVI) - Hard Drive

Figure 8

Figure 9

Installing the Replacement Hard Drive War ning : To avoid potential injury or damage, avoid touching the thin strip of metal that extends up from the

rib frame at the battery well. Important : Avoid touching the optical drive as you perform this procedure.

1. Make sure that the screws (Figure 10A) and rubber stoppers (Figure 10B) are in place on the sides of the replacement drive.

2. Install the Mylar sheath (Figure 10C) so that it covers the bottom and left and right sides of the drive. The sheath is direc-

tional and must be installed in the direction that does not extend beyond the front of the drive.

3. Carefully install the hard drive cable, if needed (Figure 10D). The cable connector is keyed to fit only one way.

4. Insert the left side of the drive first, then the right. Use a screwdriver through the frame holes on the left side to help align the stoppers, as necessary (Figure 11).

5B073-0683 Rev. A PowerBook G4 (DVI) - Hard Drive

Figure 10

Figure 11

B

C

D

A

5. Replace the hard drive mounting bracket and secure with the screws (Figure 12). Important : Check that the rubber stoppers and Mylar sheath are not pinched by the bracket.

6. Connect the hard drive cable connector (Figure 13) to the logic board.

6 B073-0683 Rev. APowerBook G4 (DVI) - Hard Drive

Figure 13

Figure 12

Closing the computer

1. To attach the new bottom case, align the notches on the right and left sides of the case, then press down slightly to secure the case. Check the alignment of the seven screw holes to make sure the bottom case is properly positioned.

Important : Make sure that the seams between the bottom case and the frame are closed. Check the outside edges and around the battery well. Verify that the alignment tab on the underside of the bottom case (Figure 14A)has seated, and the case lies flat.

2. Replace the seven screws in the order shown in the illustration (Figure 14).

Note : The screws must go in straight and easily ; if they do not, readjust the bottom case for proper alignment. Do not overtighten the screws or damage could result.

Important : To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during tightening.

3. Replace the battery (Figure 15).

Important : Make sure that the battery locks securely into place and that the batter y latch is slid all the way into the locked position.

7B073-0683 Rev. A PowerBook G4 (DVI) - Hard Drive

Figure 14

Figure 15

7

A

3

6

2

1

5

4

4. Turn the computer over. Look at the optical drive slot to make sure that the case is properly secured. If a gap exists below the slot, gently pull the bottom of the optical drive slot toward you until it clicks into place and the gap is removed (Figure

16).

5. Reconnect the power cord and any other cables that were connected, and restart your computer.

War ning : Never turn on your computer unless all of its inter nal and exter nal parts are in place and it is closed. Operating the computer when it is open or missing parts can damage your computer or cause injury.

 Apple Computer, Inc. © 2002 Apple Computer, Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial pur-

poses without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical er rors. Apple Computer, Inc.

1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 http://www.apple.com

Apple, the Apple logo, and PowerBook are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

8 B073-0683 Rev. APowerBook G4 (DVI) - Hard Drive

Figure 16

®



PowerBook G4 (DVI)

Modem Filter Board

Replacement Instructions

The following instructions explain how to replace the modem EMI ﬁlter board in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T8 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

©

Updated: 2002-04-29

Procedure

1. Disconnect the RJ-11 and the modem wire connectors from the modem ﬁlter board.

2. Remove the T orx T8 screw.

3. Guide the modem ﬁlter board out of the case.

PowerBook G4 (DVI) Modem Filter Board -

2



PowerBook G4 (DVI)

DC-In Board

Replacement Instructions

The following instructions explain how to replace the DC-in board in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T6 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Bottom case

©

Updated: 2002-04-29

Procedure

1. Disconnect the DC-in board cable connector from the logic board.

2. Remove the two Torx T6 screws.

3. Guide the DC-in board out of the case.

Replacement Note:

bracket’s screw-securing tab rests on top of the board, and that the bracket seats properly over the pin on the rib frame.

If you performed a procedure that also removed the logic board, ensure that the power button cable routes up and left, toward the center of the top case, under the DC-in board.

Replacement Note:

opening. With the power adapter unplugged, the adapter connector may be inserted onto the DC connector to ensure that the connector is centered and straight before securing the DC-in board.

When replacing the DC-in board, ensure that the secondary fan

Make sure that the DC connector is straight and centered in the port

PowerBook G4 (DVI) DC-In Board -

2



PowerBook G4 (DVI)

Inverter Board

Replacement Instructions

The following instructions explain how to replace the inverter board in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T6 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Bottom case

©

Updated: 2002-04-29

Procedure

Important:

components could become loose and fall out.

1. Disconnect the inverter board ﬂex cable from both the inverter board and logic board.

With the bottom case removed, be careful if turning over the computer. Some

2. Disconnect the bulb wire cable from the inverter board.

3. Remove the two T6 screws that secure the inverter board and remove the board.

Replacement Note:

wire cable is safely within the case edge so that it will not get pinched b y the bottom case.

When reinstalling the replacement optical drive, ensure that the bulb

PowerBook G4 (DVI) Inverter Board -

2

4. Install the replacement inverter board onto the optical drive.

5. Reassemble and test the computer.

Important:

Make sure the bottom case is installed correctly. If the slot-load area is slightly bowed, carefully pull the bottom edge of the slot until it clicks into place and becomes flush with the bottom case.

Important:

Check the operation of the optical drive. If the drive is installed incorrectly, the optical drive mechanism might not spin correctly and will result in mechanical noise when playing a disc.

PowerBook G4 (DVI) Inverter Board -

3



PowerBook G4 (DVI)

Modem

Replacement Instructions

The following instructions explain how to replace the modem in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T6 screwdriver

• Torx T8 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

• Bottom case (remove in step 2)

©

Updated: 2002-04-29

Procedure

1. With the display open and the ke yboard removed, locate and remove the EMI clip that secures the optical drive’s ﬂex cable to the rib frame. Side until reassembling the computer.

Replacement Note:

captures the tab on the flex cable and holds it against the rib frame.

When reassembling the computer, ensure that the EMI clip

2. Remove the bottom case.

Important:

Some components could become loose and fall out.

3. Remove the two T8 screws that secure the hard drive mounting bracket and remove the bracket.

With the bottom case removed, be careful if turning over the computer.

PowerBook G4 (DVI) Modem -

2

4. Disconnect the inverter board ﬂex cable from the inverter board and logic board.

5. Disconnect the optical drive and modem ﬂex cables from the logic board.

6. Remove the two T6 screws that secure the modem.

7. Lift up the end of the modem slightly and disconnect the 2-pin cable connector.

PowerBook G4 (DVI) Modem -

3

8. Use a thin tool to lift the optical drive slightly, then deroute the modem ﬂex cable.

9. If the modem ﬂex cable is not damaged, remove it and transfer it to the replacement modem.

10. Install the replacement modem. Avoid putting pressure on or stressing the modem board during installation.

11. To replace the optical drive, carefully guide the rubber stoppers on the outer side of the drive past the edge of the computer case.

Warning: To prevent damage to the optical drive, handle the drive only by the corners. Do not press on the body of the drive.

Important:

When the rubber stoppers are inserted, push down on all four corners of

the drive to verify that the drive is level and secure.

PowerBook G4 (DVI) Modem -

4

12. Reassemble and test the computer.

Replacement Note:

When reinstalling the optical drive, ensure that the bulb wire

cable is safely within the case edge so that it will not get pinched by the bottom case.

Important:

Make sure the bottom case is installed correctly. If the slot-load area is slightly bowed, carefully pull the bottom edge of the slot until it clicks into place and becomes flush with the bottom case.

Important:

Check the operation of the optical drive. If the drive is installed incorrectly, the optical drive mechanism might not spin correctly and will result in mechanical noise when playing a disc.

PowerBook G4 (DVI) Modem -

5



PowerBook G4 (DVI)

Combination DVD-ROM/CD-RW Optical Drive

Replacement Instructions

The following instructions explain how to replace the combination DVD-ROM/CD-RW optical drive in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T6 screwdriver

• Torx T8 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

• Bottom case (remove in step 2)

©

Updated: 2002-04-29

Procedure

1. With the display open and the ke yboard removed, locate and remove the EMI clip that secures the optical drive’s ﬂex cable to the rib frame. Set it aside for installation of the replacement drive.

Replacement Note:

captures the tab on the flex cable and holds it against the rib frame.

When installing the replacement drive, ensure that the EMI clip

2. Remove the bottom case.

Important:

Some components could become loose and fall out.

With the bottom case removed, be careful if turning over the computer.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

2

3. Remove the two T8 screws that secure the hard drive mounting bracket and remove the bracket.

4. Disconnect the inverter board ﬂex cable from the inverter board and logic board.

5. Disconnect the optical drive and modem ﬂex cables from the logic board.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

3

6. Disconnect the bulb wire cable from the inverter board.

7. Remove the f our T6 screws that secure the modem and the in verter board and remove the inverter board.

Replacement Note:

When reinstalling the replacement optical drive, ensure that the bulb

wire cable is safely within the case edge so that it will not get pinched b y the bottom case.

8. Lift up the end of the modem slightly and disconnect the 2-pin cable connector.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

4

9. Use a thin tool to lift the optical drive slightly, then deroute the modem ﬂex cable.

10.

Warning: To prevent damage to the optical drive, handle the drive only by the corners. Do not press on the body of the drive.

To remove the optical drive, pull the drive to the right, away from the hard drive, to release the long rubber stopper from the rib frame.

11.

Important:

If you notice that the felt strip for the slot-load area is torn or damaged, replace the felt strip with a new one before replacing the optical drive. Follow the instructions below to replace the felt strip:

Locate the felt strip that came with the replacement drive. Before you remove the old felt strip, note the alignment of the felt strip over the slot-load area in the inner top case.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

5

Peel off the felt strip from the inner top case. If there is any residual adhesive on the top case, rub it away.

Apply the new felt strip to the slot-load area. Make sure the new felt strip lies flat. Use a black stick to run the length of the slot to make sure that the felt strip does not block any of the slot.

12. Install the modem and inverter board onto the replacement optical drive. Again, handle the optical drive only by the corners. Do not press on the body of the drive.

13. To install the replacement optical drive, ﬁrst insert the longer stopper on the inner side of the drive into the opening on the rib frame. Ensure that the other inner stopper rests securely in its space on the frame. Then while holding the inner side of the drive in place, carefully guide the rubber stoppers on the outer side of the drive past the edge of the computer case.

Important:

When the rubber stoppers are inserted, push down on all four corners of

the drive to verify that the drive is level and secure.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

6

14. Reassemble and test the computer.

Important:

Make sure the bottom case is installed correctly. If the slot-load area is slightly bowed, carefully pull the bottom edge of the slot until it clicks into place and becomes flush with the bottom case.

Important:

Check the operation of the optical drive. If the drive is installed incorrectly, the optical drive mechanism might not spin correctly and will result in mechanical noise when playing a disc.

PowerBook G4 (DVI) Combination DVD-ROM/CD-RW Optical Drive -

7



PowerBook G4 (DVI)

Backup Battery

Replacement Instructions

The following instructions explain ho w to replace the bac kup battery in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

Preliminary Steps

Before you begin, remove the following:

• Battery

• Optical drive

©

Updated: 2002-04-29

Procedure

1. Disconnect the backup battery cable from the backup battery.

Note:

If the cable connector gets caught on the ridged area of the top case, use a

black stick to raise up the backup battery and then disconnect the cable.

2.

Note:

The backup battery is compressed between two thin plastic sheets. The battery

is held in place with adhesive on the lower plastic sheet. Slide a black stick under and along the edge of the backup battery. Pry up the

backup battery so that the entire battery—including the lower plastic sheet—is removed from the inner top case.

Warning: The ridged area of the top case is sharp.

PowerBook G4 (DVI) Backup Battery -

2

3. If there is any adhesive left on the surface of the inner top case, use a black stick to rub it away. Do not use solvents.

Note:

When installing the replacement backup battery, make sure the inner top case

is clean and free of debris.

4. Peel off the cover sheet from the bottom surface of the replacement backup battery to expose the adhesive.

5. When positioning the replacement backup battery on the inner top case, make sure the battery ﬁts within the ridged battery area of the inner top case.

6. Install the replacement backup battery, and reassemble and test the computer.

PowerBook G4 (DVI) Backup Battery -

3



PowerBook G4 (DVI)

Logic Board

Replacement Instructions

The following instructions explain how to replace the logic board in the PowerBook G4 (DVI) computer.

Tools

• Torx T8 screwdriver

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Razor blade

• Needle nose pliers (optional)

Note:

To organize the screws you remove from the computer, use a tray with divided

compartments (such as a plastic ice cube tray).

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

• Bottom case (remove in step 4)

• AirPort Card (if installed)

©

Updated: 2002-04-29

Procedure

1. With the display open and the keyboard removed, remove the T8 screw near the heat pipe.

2. Disconnect the PC card ﬂex cable connector and the keyed battery connector.

Important:

connector may be tight. If necessary, use a black stick or needle nose pliers to loosen one side of the connector and then the other side. Then insert the black stick under the cables to pry up and disconnect the connector.

Replacement Note:

so they do not get in the way when the keyboard is installed.

If the battery connector has not been disconnected before, the keyed

When reassembling the computer, tuck down the battery cables

PowerBook G4 (DVI) Logic Board -

2

3. Disconnect the 3-pin backup battery connector from the logic board.

4. Remove the bottom case.

Important:

With the bottom case removed, be careful when turning over the

computer. Some components could become loose and fall out.

PowerBook G4 (DVI) Logic Board -

3

5. Warning: The thin cables connected to the LVDS (low voltage data signal) connector are extremely delicate. Do not pull or pinch the LVDS cables. Be especially careful when working near cables that attach to the display. If any of these cables are damaged, the entire display module must be replaced.

At the left side of the logic board, disconnect the 2-pin sleep LED cable connector, the LVDS connector, and the 6-pin audio connector.

6. At the right side of the logic board, disconnect the 2-pin power button cable connector, the DC-in board cable connector, and the inverter board and modem ﬂex cable connectors.

PowerBook G4 (DVI) Logic Board -

4

7. Disconnect the trackpad, hard drive and optical drive ﬂex cable connectors.

Note:

If tape is covering the trackpad connector, reserve the tape for installation of

the replacement logic board.

8. Remove the T8 screw on the edge of the logic board near the battery well.

Important:

Install this screw first when installing the replacement logic board. This

screw helps the logic board align properly to the rib frame.

9. Remove the T8 screw securing the PC card cage.

PowerBook G4 (DVI) Logic Board -

5

10. Remove the ﬁve identical (bronze colored) T8 screws.

Note:

When reassembling the computer, do not overtighten the screws.

11. Grasp the logic board near the AirPort Card carrier and gently lift the board up and out, as shown below, being careful where it catches on ports, back panel mesh liner, and disconnected cables.

If necessary, open the panel door and press on the ports to free the logic board from the back panel.

Important:

On 800 MHz models only, there is a second fan on the right side of the computer. Lift the board just enough to access and disconnect the fan’s connector on the logic board before removing the board. (667 MHz models have a bracket but no secondary fan).

PowerBook G4 (DVI) Logic Board -

6

Note:

When reassembling the computer, make sure the replacement logic board

ports align completely with the openings in the back panel.

Note:

When positioning the replacement logic board into the computer, check that cables and connectors do not get caught under the board. Tilt the logic board toward the back panel, and place the following cables into the notches in the board:

• Power switch cable (reapply tape over the cable, if applicable)

• Sleep LED cable

• LVDS cable

• Audio cable

12. Remove existing memory cards from the logic board for installation on the replacement logic board. Carefully spread the end brackets to allow the card to raise up, then pull out.

13. Check that an AirPort card carrier and fan is on the replacement logic board. If not transfer them to the replacement logic board.

Note:

You will need a primary fan kit to install a fan on the replacement board.

PowerBook G4 (DVI) Logic Board -

7

14. Make sure the top of the replacement logic board includes the following items. If not, transfer these items from the original logic board to the replacement board:

• U-shaped EMI clip between the FireWire and Ethernet ports

• Spongy mesh EMI pads adhered to two USB ports, FireWire port, DVI-I port, and

headphone port, (use an I/O EMI gasket kit)

• RJ-11 port

15. Make sure the underside of the replacement logic board includes the following item:

• Rectangular plastic shim around the agere chip

PowerBook G4 (DVI) Logic Board -

8

16. Check that the heat exchanger has three square thermal interface pads in place . If the pads are missing or damaged, replace them if available, otherwise replace the heat exchanger.

17.

Important:

If you have removed the logic board to access another part, and you will be placing the original logic board back in the computer, use a razor blade to gently scrape away any residual thermal transfer material from the heat exchanger and the microprocessor chip.

Warning: When scraping away the thermal transfer material from the microprocessor chip, be careful not to nick the microprocessor chip.

Apply new thermal transfer material to the microprocessor chip as described in the next step.

PowerBook G4 (DVI) Logic Board -

9

18. On the replacement logic board, center new thermal transfer material over the epoxy cap on the microprocessor chip. Press it into place.

19. Install the replacement logic board, and reassemble and test the computer.

Replacement Note:

When replacing the logic board, the RJ-11 cable and backup battery wire connectors must be routed, as shown below, so that they do not interfere with the logic board replacement and can later be accessed through the keyboard opening.

Ensure that optical drive’s flex cable has not been pulled out of the EMI clip, and that the clip still secures the tab on the flex cable to the rib frame.

PowerBook G4 (DVI) Logic Board -

10



PowerBook G4 (DVI)

Primary Fan

Replacement Instructions

The following instructions explain how to replace the primary fan in the PowerBook G4 (DVI) computer.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Razor blade

• Needle nose pliers

Preliminary Steps

Before you begin, remove the following:

• Battery

• Logic Board

©

Updated: 2002-04-29

Procedure

1. With the logic board removed from the computer, disconnect the fan connector from the logic board.

2. Turn over the logic board, and locate the cone-shaped pin at the right corner of the fan. Pull the rubber pin tight. Use a razor blade to cut through the rubber pin.

PowerBook G4 (DVI) Primary Fan -

2

3. Turn over the logic board, and tilt up the fan to remove it completely from the logic board.

Note:

The fan is secured to the logic board by a spongy, rubber adhesive lining on three sides of the bottom of the fan. If there is any adhesive stuck to the surface of the logic board, remove it by rubbing it away. Do not use solvents.

4. When installing the replacement fan, first use a black stick to push the cone-shaped rubber pin into the hole on the logic board. (If necessary , use needle nose pliers to pull the rubber pin through to the other side of the logic board.) Then, peel away the protective cover from the adhesive that lines the three sides of the fan. Align the fan over the logic board opening and press the fan into place.

Important:

Do not press on the center hub of the fan. Press only on the outside

edges of the fan housing.

Note:

If the cone-shaped rubber pin is too long, use a razor blade to cut the extra

length.

5. With the replacement fan installed securely, and the fan connector connected to the logic board, reassemble and test the computer.

PowerBook G4 (DVI) Primary Fan -

3



PowerBook G4 (DVI)

Secondary Fan (or bracket)

Replacement Instructions

The following instructions explain ho w to replace the secondary fan (800 MHz logic board) or bracket (667 MHz logic board) in the PowerBook G4 (DVI) computer.

Tools

• Black stick (or other nonconductive nylon or plastic tool)

• Torx T6 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Logic Board (if a secondary fan is installed, disconnect its connector from the logic

board while removing the logic board)

©

Updated: 2002-04-29

Procedure

1. Remove the T6 screw from the fan bracket.

2. If a secondary fan is installed, disconnect its connector from the logic board while removing the logic board. Lift out the fan bracket or fan assembly.

Replacement Note:

connector, as shown.

Ensure that the fan bracket captures and secures the bulb wire

PowerBook G4 (DVI) Secondary Fan -

2



PowerBook G4 (DVI)

PC Card Cage

Replacement Instructions

The following instructions explain how to replace the PC card cage in the PowerBook G4 (DVI) computer.

Tools

• Torx T8 screwdriver

• 4 mm Hex socket or wrench

• 5 mm Hex socket or wrench

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

• Logic board

©

Updated: 2002-04-29

Procedure

1. Remove the two screws that attach the PC card cage to the rib frame. (The longer screw is next to the battery connector.)

2. To remove the 4 mm hex nut that secures the PC card cage to the heat exchanger, you may want to use a finger to support the 5 mm (magnetic) hex screw underneath the nut to prevent the screw from falling out of the screw hole.

Loosen and remove the hex nut. Remove the PC card cage, being careful where it can catch on the PC card eject button. Then, reattach the hex nut temporarily to the hex screw.

PowerBook G4 (DVI) PC Card Cage -

2

3. Check that the replacement PC card cage includes a clear plastic shim on the outer frame near the PC card eject button. If the shim is not there , transf er the shim from the old PC card cage to the replacement PC card cage.

4. When installing the replacement PC card cage, ensure that the metal ﬂange that is closest to the PC card eject button goes underneath the rib frame and metal liner at the battery latch.

5. Install the replacement PC card cage, and reassemble and test the computer.

PowerBook G4 (DVI) PC Card Cage -

3



PowerBook G4 (DVI)

Rib Frame and Heat Exchanger

Replacement Instructions

The following instructions explain how to replace the rib frame and the heat exchanger in the PowerBook G4 (DVI) computer.

Warning: Make sure you carefully follow these instructions, especially when working near cables that attach to the display module. If any of the cables are damaged, the entire display module must be replaced.

Tools

• Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring tool

• Torx T8 screwdriver

• Torx T6 screwdriver

Preliminary Steps

Before you begin, remove the following:

• Battery

• Keyboard

• Bottom case (remove in step 2)

• Hard drive

• Optical drive

• Logic board

• PC card cage

• Secondary fan

©

Updated: 2002-04-29

Procedure

1. With the display open and the ke yboard removed, remove the ﬁve identical T8 screws from the top case.

2. Remove the bottom case.

Important:

computer. Some components could become loose and fall out.

3. Open the I/O door, and remove the four identical T6 screws.

4. Lift out the two back panel mounts from the notches in the rib frame.

With the bottom case removed, be careful when turning over the

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

2

5. Close the computer to an approximate 45-degree angle, and stand it on a soft cloth with the clutch covers facing up.

6. Remove the four identical T8 screws from the clutch covers (two screws on each clutch cover).

7. Use a black stick to pry off the two clutch covers.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

3

8. Open the computer so that the display rests in your lap and is protected by a soft cloth.

9.

Warning: Be especially careful when working near cables that attach to the display. If any of these cables are damaged, the entire display module must be replaced.

Warning: At the left clutch, the wrapped cable connected to the LVDS (low voltage data signal) connector is extremely delicate. Do not pull or pinch the LVDS cable. Do not allow the screwdriver to touch the LVDS cable.

Locate the two large silver-colored screws. Gently move aside the LVDS cable so you can access the screws.

Remove the two silver-colored T8 screws from the left clutch. Notice that the screw closest to the LVDS cable has a sloped screw head. (Do not remove the smaller screws.)

Important:

When installing the replacement display, make sure the screw closest to

the LVDS cable is the screw with the sloped head.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

4

10. At the right clutch, note the routing of the inverter cable. Without straining the inverter cable, gently move it aside so you can access the two large silver-colored screws.

11. Support the display as you remove the two identical, large, silver-colored T8 screws from the right clutch. (Do not remove the smaller screws.)

12.

Important:

With the display hinge disconnected, support the display as you place it

face-down on a soft cloth in front of the computer chassis.

Warning: Do not separate the display cables from the computer chassis. Do not strain the cables.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

5

13. Remove the four identical black T8 screws from the rib frame. (You might need to move aside the AirPort antenna cable to reach one of the screws.)

14. Lift the rib frame off of the heat exchanger. If the heat exchanger sticks to the rib frame, press gently on the heat exchanger near the two connection points shown.

.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

6

15. Disconnect the audio cable at each end of the heat exchanger.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

7

16. Pivot the heat exchanger out of the top case assemb ly. Be careful where it might catch at the LVDS cable.

Warning: At the left clutch, the wrapped cable connected to the LVDS connector is extremely delicate. Do not pull or pinch the LVDS cable.

Warning: Do not bend the heat pipe.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

8

17. If replacing the rib frame but reusing the heat exchanger, scrape off the thermal transfer material residue from the area shown. Apply new thermal transfer material to the logic board chip.

Replacement Notes:

If replacing the heat exchanger, transfer the hex nut and screw to

the replacement heat exchanger. When replacing the heat exchanger, check that the audio cable is routed as shown.

If replacing the rib frame, transfer the battery connector to the replacement rib frame, if needed.

Ensure that a modem ﬁlter board cable is attached to the replacement rib frame; if not, transfer the cable. The cable should route as shown below.

Check that the EMI clip for the optical drive’s ﬂex cable has been removed for transfer to the replacement rib frame.

18. Install the replacement rib frame and/or heat exchanger , and reassemble and test the computer.

PowerBook G4 (DVI) Rib Frame and Heat Exchanger -

9

Apple PowerBook G4 (DVI 667 and 800MHz) 02 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Troubleshooting

How to Use the Symptom Charts

Startup

Error Beeps

AirPort Card

Battery

Hard Drive

Keyboard

Modem

Optical Drive

PC Card

Ports

Sound

Video

Misc. Symptoms

Replacement Instructions

Tools Required

Keyboard

Installing the Replacement Keyboard

Replacement Instructions

Tools Required

Memory

Removing the Installed Memory Card

Closing the Computer

Replacement Instructions

Tools Required

Bottom Case

Installing the Replacement Bottom Case

Replacement Instructions

Tools Required

AirPort Card

Removing the Installed AirPort Card

Installing the Replacement AirPort Card

Closing the computer

Replacement Instructions

Tools Required

Hard Drive

Removing the Installed Hard Drive

Closing the computer

Modem Filter Board

DC-In Board

Inverter Board

Modem

Combination DVD-ROM/CD-RW Optical Drive

Backup Battery

Logic Board

Primary Fan

Secondary Fan (or bracket)

PC Card Cage

Rib Frame and Heat Exchanger