Apple MacBook 13 mid 2009 Service Manual

 Apple Technician Guide

MacBook Pro (13-inch)

MacBook Pro (13-inch, Mid 2009)
MacBook Pro (13-inch, Mid 2010)
Updated: 2010-09-14
 Apple Inc.
© 2010 Apple Inc. All rights reserved.
Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple.
Every eort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.
Apple 1 Innite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com
Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
MacBook Pro (13-inch)

Contents

About This Guide
Manual Updates 9
Updated 14 September 2010 9 Updated 16 August 2010 9 Updated 7 June 2010 9 Updated 14 May 2010 10 Updated 13 April 2010 10 Updated 15 January 2010 10 Updated 08 January 2010 10 Updated 21 December 2009 11 Updated 2 December 2009 11 Updated 2 September 2009 11 Updated 17 August 2009 11 Updated 22 July 2009 11 Updated 19 June 2009 12 Updated 10 June 2009 12 Apple Technician Guide introduced 08 June 2009 12
Feedback 13
Basics
Overview 15
Safety: Battery Precautions 16
Serial Number Location 17
Transferring the Serial Number 18
Keycap Replacement 19
Troubleshooting
General Troubleshooting 21
Update System Software & Firmware 21 Troubleshooting Theory 21 Hardware vs. Software 21 Temperature Concerns 21
Functional Overview 22 Block Diagram, Mid 2009 23 Block Diagram, Mid 2010 24 Liquid Contact Indicators 25 Logic Board Power-On Pads, Mid 2009 26 Logic Board Power-On Pads, Mid 2010 27 Common Reset Procedures 28 Apple Service Diagnostic (ASD) 30 Clamshell Service Diagnostic (CSD) 30 LCD Display Pixel Anomalies 31 Display Hinge Behavior 32
Symptom Charts 33
Startup and Power Issues 33
No Power 33 Won’t Start Up 36 Intermittent Shutdown 38 No Video/Bad Video 43 Battery Isn’t Recognized or Won’t Charge 46 Kernel Panic/System Crashes 49 Battery Run Time Too Short 51 Won’t Run on Power Adapter Alone 52 Power Adapter Issue 53 Noise / Hum / Vibration 54 Burnt Smell / Odor 56 Battery Leaking or Swollen 57 Uncategorized Symptom 57
Display 58
Display Anomalies 58 Defective Camera / Built-in iSight Not Operating Correctly 62 Blank / No Video 63 Backlight Issue / No Backlight 64 Noise / Unstable Flickering 66 Mechanical/Physical Damage 67 Cosmetic Defects 67 Uncategorized Symptom 67
Mass Storage 68
Hard Drive Read/Write Issue 68 Hard Drive Not Recognized/Not Mounting 69 Hard Drive Noisy 71 Optical Drive Won’t Accept/Reject Media 72 Optical Drive Read/Write Data Error 74 Optical Drive Not Recognized/Mount 75 Optical Drive Noisy 76 Optical Drive Not Performing to Specs 78 SD (Secure Digital) Memory Card Will Not Insert Into Slot 79
SD (Secure Digital) Memory Card Not Recognized By System 80 Uncategorized Symptom 81
Communications 82
Ethernet Port/Device Issue 82 AirPort/Bluetooth: Defective Wireless Devices 84 No/Poor Wireless Signal 86 AirPort Card: Kernel Panic 87 Wireless Performance Issue / Slow Connection 88 Wireless Input Device Loses Connection 89 Wireless Input Device Doesn’t Pair 91 Uncategorized Symptom 92
Input/Output Devices 93
USB Port Does Not Recognize Known Devices 93 FireWire Port Does Not Recognize Known Devices 94 Built-in Keyboard Does Not Work Properly 94 Specic Keys Don’t Work 96 Built-in Trackpad Does Not Work 96 Built-in Keyboard Has Dim or No Keyboard Backlight 98 Built-in Keyboard Is Not Recognized 99 Built-in Trackpad Does Not Track Properly 100 Apple Remote Inoperable 101 Built-in Speaker Has No Audio 102 Distorted Sound from Internal Speaker 103 Uncategorized Symptom 104
Mechanical Issues: Thermals and Enclosure 105
Reset/Power Button Stuck 105 System Runs Hot 106 Uncategorized Symptom 108
Take Apart
General Information 110
Connector Types on Logic Board 110 Tools 113 Icon Legend 114 Reassembly Steps 114 Note About Images in This Guide 114 Screw Sizes 114
Bottom Case 115
Battery 120
Removal 121 Reassembly 123
Memory 124
Removal 125 Replacement 127
Rear Hard Drive Bracket 128
Hard Drive 130
Removal 131 Replacement 133 Reinstalling Software that Came with the Computer 134 Installing Mac OS X 134 Installing Applications 134
Front Hard Drive Bracket 135
Optical Drive 137
Optical Drive Flex Cable 140
Right Speaker / Subwoofer 142
Trackpad 145
Removal 146 Replacement 149
Camera Cable Guide 152
LVDS Cable Guide 156
Display Clamshell 158
Removal 159 Replacement 162 Display Hinge Behavior 165
Display Clutch Cover 166
Removal 167 Replacement 168
AirPort Card 169
Removal 170 Replacement 172
AirPort Antenna 173
Fan 175
Logic Board 177
Removal 178 Replacement 181
Left Speaker 183
MagSafe Board 186
Heatsink 188
Removal 189 Replacement 190
Microphone Cable 192
Sleep Sensor / Battery Indicator Light (BIL) 194
Center Bracket 197
Top Case 199
Additional Procedures
Right Clutch EMI Gasket Removal 201
Views
Exploded Views 207
Main Assembly (Mid 2009), 1 of 2 207 Main Assembly (Mid 2009), 1 of 2 208 Display Assembly (Mid 2009) 209 Main Assembly (Mid 2010), 1 of 2 210 Main Assembly (Mid 2010), 2 of 2 211 Display Assembly (Mid 2010) 212
Screw Location Diagrams 213
Mid 2009: Bottom Case 213 Mid 2009: Main Modules 214 Mid 2009: Display Clamshell 215 Mid 2010: Bottom Case 216 Mid 2010: Optical Drive, Speaker, Fan 217 Mid 2010: Front Hard Drive Bracket 217 Mid 2010: Logic Board, MagSafe Board 218 Mid 2010: Battery 218
External Views 219
Front View 219 Slot View 220 Port View 220
Internal Views 221
 Apple Technician Guide

About This Guide

MacBook Pro (13-inch)
© 2010 Apple Inc. All rights reserved.

Manual Updates

Updated 14 September 2010

Troubleshooting:
• General: Added new sections for Logic Board Power-On Pads (Mid 2009) and (Mid 2010)
• Symptom Charts: Startup and Power Issues: No Power and Mechanical: Reset/Power Button Stuck: Linked to new Logic Board Power-On Pads sections

Updated 16 August 2010

Troubleshooting:
• General: Revised instructions for resetting SMC.
• Symptom Charts: Startup and Power Issues: No Power: Revised Quick Check regarding Battery Diagnostic Utility; Revised step 11 regarding power-on pads for MacBook Pro (13-inch, Mid 2009).
Take Apart:
• Logic Board and Left Speaker: Added instruction if transferring left speaker to a new logic board, take care not to rip foam pads when removing speaker from old logic board.

Updated 7 June 2010

Troubleshooting:
• Symptom Charts: Communications: AirPort/Bluetooth: Defective Wireless Devices: Revised order of steps and added instruction to cycle display clamshell open/closed when testing and verifying AirPort issues.
Take Apart:
• Bottom Case, Camera Cable Guide, Display Clamshell: Added instruction to remove and discard Right Clutch EMI Gasket during any repair of a MacBook Pro (13-inch, Mid 2010).
Additional Procedures:
• Added section for Right Clutch EMI Gasket Removal (applies to MacBook Pro (13-inch, Mid
2010) only).
Views:
• Added screw diagrams for MacBook Pro (13-inch, Mid 2010).
2010-09-14
MacBook Pro (13-inch) Basics — Manual Updates 9

Updated 14 May 2010

Basics:
• Added section for keycap replacement parts & procedures.
Troubleshooting:
• Symptom Charts: Input/Output Devices: Built-in Keyboard Does Not Work Properly, Symptom Charts: Input/Output Devices: Specic Keys Don’t Work: Modied for keycap replacement procedures.
• Moved SD Card sections from Input/Output Devices to Mass Storage.
Take Apart:
• Camera Cable Guide, Display Assembly: Added warning about camera cable routing at camera cable guide.

Updated 13 April 2010

Updated information throughout to add new model, MacBook Pro (13-inch, Mid 2010), and corresponding new part numbers and diagnostics versions.
Troubleshooting:
• General: Updated Functional Overview & Block Diagram for MacBook Pro (13-inch, Mid 2010)
• General: Updated info about Liquid Contact Indicators (LCI).
• General: Updated info about Clamshell Service Diagnostic (CSD).
Take Apart:
• Optical Drive: Procedure rewritten; no longer requires removal of right speaker.
• Logic Board: New images to clarify cable routing of microphone cable and MagSafe board cable on back side of logic board.
Views:
• Exploded Views: Updated part numbers for MacBook Pro (13-inch, Mid 2009); added new model, MacBook Pro (13-inch, Mid 2010)
• Internal Views: Added new section.

Updated 15 January 2010

Take Apart:
• Battery: Added battery label reminder

Updated 08 January 2010

Take Apart:
• Bottom Case: Updated 3-mm long screws to 922-8972
Views:
• Screw Location Diagrams: Bottom Case: Updated 3-mm long screws to 922-8972
2010-09-14
MacBook Pro (13-inch) Basics — Manual Updates 10

Updated 21 December 2009

Take Apart:
• General Information: Connector Types on Logic Board: Revised camera cable gasket drawings
• Display Assembly: Revised camera cable gasket drawings
Troubleshooting:
• Symptom Charts: Startup and Power Issues: No Power: Added new step 10 in Deep Dive table as a reminder to check camera cable gasket

Updated 2 December 2009

Troubleshooting:
• General Troubleshooting: Added new section “Clamshell Service Diagnostic Read Me”
• Symptom Charts: Startup and Power Issues: Revised for Clamshell Service Diagnostic (CSD) considerations
• Symptom Charts: Communications: Revised for CSD considerations
• Symptom Charts: Display: Revised for CSD considerations

Updated 2 September 2009

Take Apart:
• Battery: Added battery screw part numbers to step 2
Views:
• Screw Location Diagrams: Main Modules: Added battery screw part numbers

Updated 17 August 2009

Troubleshooting:
• General Troubleshooting: Added section “Display Hinge Behavior”.
Take Apart:
• Battery: Updated wording about warning label. When same battery is installed, keep same warning label attached to battery. (A new battery includes a new warning label.)

Updated 22 July 2009

Troubleshooting:
• General Troubleshooting: Replaced Troubleshooting Theory link with new reference.
Take Apart:
• Connector Types on Logic Board: Modied camera cable shim Cautions. If the camera cable shim is not replaced during reassembly, the camera cable could work loose, resulting in a short or no video. A replacement shim is now included with replacement logic boards.
• Tools: Removed at-blade screwdriver; added tri-lobe screwdriver part number
• Battery: Added tri-lobe screwdriver part number
2010-09-14
MacBook Pro (13-inch) Basics — Manual Updates 11
• Hard Drive: Added step to remove two additional screws before removing hard drive.
• Optical Drive, Display Assembly, and Logic Board: Added link to Connector Types.

Updated 19 June 2009

Take Apart:
• Tools: Corrected part number for thermal grease.

Updated 10 June 2009

Troubleshooting:
• Built-in Trackpad Does Not Work: Modied Deep Dive table for trackpad replacement
• Built-in Trackpad Does Not Track Properly: Modied Deep Dive table for trackpad replacement
Take Apart:
• Battery: Removal: Added “trackpad” to rst note
• Trackpad: Added new section following Battery for trackpad replacement instructions

Apple Technician Guide introduced 08 June 2009

2010-09-14
MacBook Pro (13-inch) Basics — Manual Updates 12

Feedback

We want your feedback to help improve this and future Technician Guides!
Please email any comments to:
smfeedback6@apple.com
2010-09-14
MacBook Pro (13-inch) — Feedback 13
 Apple Technician Guide

Basics

MacBook Pro (13-inch)
© 2010 Apple Inc. All rights reserved.

Overview

2010-09-14
The MacBook Pro (13-inch) features a higher-capacity, longer-lasting embedded battery, a high­speed FireWire 800 port, and an SD card slot for removable ash media.
The higher capacity battery must be serviced only by an Apple Authorized Service Provider. The customer must not attempt to remove or service this battery, and doing so may void their warranty.
Refer to the following site for available congurations of the MacBook Pro (13-inch, Mid 2009) and MacBook Pro (13-inch, Mid 2010): http://support.apple.com/specs/
MacBook Pro (13-inch) Basics — Overview 15

Safety: Battery Precautions

This computer contains an internal-only battery that is serviceable by Apple-authorized service providers only. Tamper-proof screws are employed to prevent customers from attempting to remove it.
WARNING: Every time you remove the bottom case, disconnect the battery cable from the
logic board.
WARNING: Because the battery is internal and connected to the logic board by a cable, it MUST
BE DISCONNECTED before performing service procedures. If you fail to do so, live current from
the battery will short circuit the components and render the logic board and/or LVDS cable unusable.
2010-09-14
MacBook Pro (13-inch) Basics — Safety: Battery Precautions 16

Serial Number Location

Turn over the computer to see the serial number etched on the bottom case near the hinge.
2010-09-14
MacBook Pro (13-inch) Basics — Serial Number Location 17

Transferring the Serial Number

When replacing a bottom case, retain the customer’s bottom case until the repair is complete. Before installing the replacement bottom case, use a ne tip permanent marker to write the original serial number clearly and legibly in uppercase box letters directly onto the inside of the new bottom case.
CAUTION: Take great care in deciphering the small typeface of the etched serial number on the bottom case. You might need a magnifying glass to see it clearly. It is imperative that you transfer the correct alphanumeric characters. Keep in mind that Apple serial numbers always use the numbers 1 and 0 instead of the Roman letters “I” and “O.”
2010-09-14
MacBook Pro (13-inch) Basics — Serial Number Location 18

Keycap Replacement

Service packages of 78 replacement keycaps are now available in the U.S. and Canada (U.S. version keyboard only) for designated MacBook and MacBook Pro computers. The packages allow you to replace individual keycaps rather than the entire top case.
There are four dierent keycap packages, based on the color of the key and the type of keyboard (version D and S).
Part number Key color Keyboard
922-9277 Black Version D 922-9279 Black Version S 922-9278 White Version D 922-9280 White Version S
For step-by-step instructions, refer to:
kBase #HT4002: “MacBook/MacBook Pro: Black Keycap Replacement” kBase #HT4003: “MacBook: White Keycap Replacement”
For an overview of the dierences among keycap procedures, refer to
kBase #HT4001: “MacBook/MacBook Pro: Keycap Replacement Matrix”
Note: You must be logged into GSX in order to view the articles above.
2010-09-14
MacBook Pro (13-inch) Basics — Keycap Replacement 19
 Apple Technician Guide

Troubleshooting

MacBook Pro (13-inch)
© 2010 Apple Inc. All rights reserved.

General Troubleshooting

Update System Software & Firmware

Important: Ensure the correct version Mac OS X and latest software and rmware updates have
been applied before you begin troubleshooting. Computers sometimes exhibit symptoms that indicate the wrong Mac OS X system software is installed.
Firmware is the name given to software that is written into memory circuits such as ash memory, that will hold the software code indenitely, even when power is removed from the hardware. Firmware on Intel Mac computers is designed to be updated if necessary by running the Mac OS X Software Update check (available in the Apple () menu) while computer is connected to the Internet. For more information about rmware updates, refer to:
kBase # HT1557: About rmware updates for Intel-based Macs

Troubleshooting Theory

For general information on troubleshooting theory, go to GSX and nd the Service Training course menu link. From there you can access the Troubleshooting Theory self-paced course.

Hardware vs. Software

For information on how to isolate a hardware issue from a software issue, refer to:
kBase #TS1388: Isolating issues in Mac OS X
For information on how to troubleshoot a software issue, refer to:
kBase #HT1199: Mac OS X: How to troubleshoot a software issue kBase #TS1394: Mac OS X: Troubleshooting installation and software updates kBase #HT2956: Troubleshooting Mac OS X installation from CD or DVD

Temperature Concerns

The normal operating temperature of this computer is well within national and international safety standards. Nevertheless, customers may be concerned about generated heat. To prevent an unneeded repair, you can compare a customer’s computer to a similar running model, if available, at your repair site. For more information, refer to
kBase #HT1778: Apple Portables: Operating temperature
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Update System Software & Firmware 21

Functional Overview

Refer to this diagram for symptoms related to logic board connectors.
To rotate this page in Preview for easier viewing, go to Tools menu and choose “Rotate Left”.
Trackpad + Trackpad
Button + Trackpad Thermal
Sensor:
- no cursor movement,
- no click action
- unit running slow (missing
trackpad sensor input)
Keyboard
+ Power ON Button:
- no power on with
- dead keys keyboard
Keyboard Backlight:
- no keyboard backlight
+ Infrared (IR) Sensor:
- no HDD visible in system
- no sleep led status
- no infrared reception
- no power on (if shorting
SMC)
- freezes or kernel panic
- video artifacts
profiler
Ram:
- no boot,
Sata Hard Drive
+ Sleep LED
bootable optical media
Sata Optical Drive:
- no Optical Drive seen in
- no startup possible from
System Profiler,
- no startup (if shorted Airport
light while ALS is covered
cable)
- failing to communicate with
- no keyboard backlight or
any of these devices
display not dimming in low
Right Clutch Camera
Cable, with connections to
AirPort, Bluetooth, Camera
and Ambient Light Sensor:
Right Speaker + Subwoofer:
- no sound from right speaker
- distorted right or center sound
or subwoofer
Battery:
- not running from battery only
- no power on (if incorrect power
- no battery seen in menubar
- fan running faster (high adapter is used)
temperature from battery sensor)
- no battery level while
no battery level shown
- no sleep when
- no video on internal
when button pressed
clamshell closed,
display (sleep sensor
stuck)
Sensor:
charging
+ Magnetic Sleep
Battery Indicator LEDs
+ Battery Level button
- no input level from
Internal Microphone
sound input
Left Speaker
- no left sound,
- distorted left sound
Microphone
Connectors located on
the other side of the
logic board:
Fan :
- intermittent shutdown
- freezes
- fan running at full
speed
LCD + Backlight:
- no internal LCD video
- no internal LCD backlight
MagSafe Connector
(underneath logic
board):
- no Power ON
- no Battery charge
- no LED light from
MagSafe connector
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Functional Overview 22

Block Diagram, Mid 2009

Refer to this diagram to see how modules are interrelated.
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Block Diagram, Mid 2009 23

Block Diagram, Mid 2010

Refer to this diagram to see how modules are interrelated.
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Block Diagram, Mid 2010 24

Liquid Contact Indicators

To help discover accidental damage to the computer, the top case includes spill sensors called liquid contact indicators (LCI). The sensors are only visible when the bottom case and most of the modules have been removed. Normally represented by small white dots, the LCIs turn red when they have come in contact with liquid, such as an accidental spill.
MacBook Pro (13-inch, Mid 2010) has an extra LCI just below the trackpad set screw, which is not present in the MacBook Pro (13-inch, Mid 2009).
For more information, refer to
kBase #HT3400: About liquid contact indicators (LCI) on portable and desktop computers
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Liquid Contact Indicators 25

Logic Board Power-On Pads, Mid 2009

Note: See following page for location of pads in Mid 2010 model.
On the logic board of the MacBook Pro (13-inch, Mid 2009), there are two pads that can be shorted to power on the system. These pads are located above the trackpad ex cable connector and below the hard drive ex cable connector. The power-on pads are shiny, silver, square, and larger than the other (mostly round) silver pads nearby.
Important: Only short these two pads and no other pads, or you may damage the logic board. The tip of a T8 or T10 screwdriver is about the right size to touch these two pads, without touching other nearby components.
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Logic Board Power-On Pads, Mid 2009 26

Logic Board Power-On Pads, Mid 2010

Note: See previous page for location of pads in Mid 2009 model.
On the logic board of the MacBook Pro (13-inch, Mid 2010), there are two pads that can be shorted to power on the system. These pads are located above the keyboard ex cable connector and to the right of the trackpad ex cable connector. The power-on pads are shiny, silver, square, and larger than most of the other silver pads nearby.
Important: Only short these two pads and no other pads, or you may damage the logic board. The tip of a T8 or T10 screwdriver is about the right size to touch these two pads, without touching other nearby components.
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Logic Board Power-On Pads, Mid 2010 27

Common Reset Procedures

Resetting the System Management Controller (SMC)
The System Management Controller (SMC) is a chip on the logic board that controls all power functions. If the computer is experiencing any power issue, such as not starting up, not displaying video, sleep issues, or fan noise issues, resetting SMC may resolve it. To reset SMC:
1. If computer is on, turn it o by choosing Shut Down from the Apple () menu.
2. Connect power adapter to computer and to a working power source.
3. On built-in keyboard, press (left-side) Shift-Control-Option along with power button just once. Important: Use Shift-Control-Option keys on left side of keyboard.
Note: When the LED on the MagSafe connector is orange/amber, resetting the SMC will
change it to green for a few seconds, indicating that SMC was correctly reset.
4. Wait 5 seconds and press power button to start computer. Note: If bottom case is removed, you can alternately reset SMC by disconnecting both power adapter and main battery, and holding down power button for 5 seconds.
For more information, refer to:
kBase #HT3964: Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting Parameter RAM (PRAM)
PRAM stores certain system and device settings in a location that Mac OS X can access quickly. Exactly which settings are stored in the computer’s PRAM varies depending on the type of computer as well as the types of devices and drives connected. To reset PRAM:
1. If computer is on, turn it o by choosing Shut Down from Apple () menu.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to
hold these keys down simultaneously in Step 4.
Note: If keyboard does not have an Option key, use Alt key instead.
3. Press power button.
4. Immediately press and hold Command-Option-P-R keys. Important: You must press this key combination before the gray screen appears.
5. Hold down keys until computer restarts, and you hear startup chime a second time.
6. Release keys.
For more information, refer to:
kBase #HT1242: Mac OS X: What’s stored in PRAM kBase #HT1379: Resetting your Mac’s PRAM and NVRAM
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Common Reset Procedures 28
Starting Up in Safe Mode
Starting up into Safe Mode does several things that can help resolve software or directory issues that may exist on the startup volume. To start up in Safe Mode:
1. If computer is on, turn it o by choosing Shut Down from Apple () menu.
2. Press power button.
3. Immediately after you hear startup tone, press and hold Shift key. Note: The Shift key should be held as soon as possible after startup tone but not before.
4. Release Shift key when you see the screen with a gray Apple and progress indicator (looks
like a spinning gear). Note that booting into Safe Mode will take longer than a normal startup. During startup, the words ”Safe Boot” will appear on Mac OS X startup screen.
5. To leave Safe Mode, restart computer normally, without holding down any keys during startup.
For more information, refer to:
kBase #HT1564: Mac OS X: What is Safe Boot, Safe Mode? kBase #TS1884: Safe Boot takes longer than normal startup
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Common Reset Procedures 29

Apple Service Diagnostic (ASD)

Run Apple Service Diagnostic to determine if any of the thermal sensors are malfunctioning. When sensors fail, replace the corresponding part —logic board, battery, or top case. See chart below for correlation between error code and part.
Name Location
TC0D Logic board TC0P Logic board Th1H Logic board TN0D Logic board Ts0P Trackpad ex cable TB0T Battery TB1T Battery TB2T Battery TB3T Battery

Clamshell Service Diagnostic (CSD)

Clamshell Service Diagnostic (CSD) is a diagnostic tool that checks Apple’s latest portable computers for the presence of AirPort, Bluetooth, LCD and Ambient Light Sensor (ALS) to assist you in quickly making a failure determination.
Troubleshooting benets of using CSD include:
• Quick way (less than 1 minute) to determine whether clamshell-related modules (AirPort, Bluetooth, LCD and ALS) are electrically connected without taking apart the system.
• Results of CSD can help pinpoint if any clamshell cables may need to be reseated to logic board.
• Diagnostic results can help isolate a video or wireless issue to either clamshell or logic board, to avoid unnecessary replacements of these components.
In the MacBook Pro (13-inch), CSD checks for the presence of the computer’s:
• AirPort
• Bluetooth
• LCD
• Ambient Light Sensor (ALS)
CSD does not check for the presence of the computer’s:
• iSight camera
• externally connected hardware components (such as USB or FireWire devices)
CSD does not check for issues with the OS X or other software-related problems such as application or extension conicts.
For more information, and to download CSD, refer to:
kBase #CP1100: Notebook Computer Clamshell Screening Process
2010-09-14
MacBook Pro (13-inch) General Troubleshooting — Apple Service Diagnostic (ASD) 30
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