m Your modem package
m Connecting the GeoPort Telecom Adapter
m Connecting internal modems
1
Your modem package
Your modem package contains hardware and software that
bring fax, data, Internet access, and address book capabilities
to your computer.
If your modem was not installed either at the factory or by
your Apple-authorized service provider, your package
contains one of the following modems
m GeoPort Telecom Adapter
m PC Card modem
Your package also contains
m a telephone cord
m a CD-ROM or set of disks (if your software is not preinstalled
on your computer) containing
M the Apple Telecom software
M the following user’s guides in Adobe Acrobat format
Apple Address Book User’s Guide
Apple Fax User’s Guide
Apple Fax Scripting Guide
Apple Telecom AT Command Set
Note: On Performa computers, you can find the Apple
Address Book User’s Guide and Apple Fax User’s Guide in
the Applications Section of the Launcher.
m this guide, Getting Started With Apple Telecom
2
Chapter 1
Where to begin
To get started using your hardware and software, turn to the
appropriate section in this chapter for information about
connecting your modem hardware, then proceed to
Chapter 2 for instructions on installing the software.
m If you have the GeoPort Telecom Adapter, follow the
instructions for connecting the adapter in the section
“Connecting your GeoPort Telecom Adapter.”
m If you have the GeoPort Internal Modem or the Express
Modem, follow the instructions for connecting it to the
telephone line in the section “Connecting your internal
modem.”
m If you have a PC Card modem, follow the instructions for
connecting it to your computer in the manual that
accompanies the modem.
Important If you are using a PC Card modem, you need to
choose the correct port setting from the Apple Serial Modem
control panel before you can begin to use it.
See: Chapter 5, “Using Your Modem” for information about
choosing settings in the Apple Serial Modem control panel.
Installing Your Hardware
3
Other items you may need
To use your hardware and software you may also need
m An analog telephone line Your modem is designed for
use with a traditional analog telephone system. Most homes
use an analog system. Many offices and hotels, however, use
a Private Branch Exchange (PBX) with digital extensions. If
your office or hotel room uses a digital extension, contact
the office telephone manager or service provider about
acquiring the use of an analog line.
m A modular connector on your telephone line If your
telephone cord cannot be removed from the wall or has a
nonstandard connector, you may need a modular adapter or
a telephone installation that provides a modular connector.
Ask your local telephone service provider for assistance in
selecting the most appropriate solution for a modular
connector.
If you are missing something If you are missing
something in your package, contact your Apple-authorized
service provider, or refer to the service and support
materials that came with your computer for a number to call.
4
Chapter 1
Connecting your GeoPort Telecom
Adapter
To connect your Macintosh to your telephone line, plug one
end of the GeoPort Telecom Adapter into your Macintosh
and the other end into your telephone wall socket and
telephone.
Connecting the adapter to your computer
To connect the adapter to your computer
1 Locate the modem port at the back of your computer.
The modem port is marked with the W icon.
2 Plug the adapter’s cable into your computer’s modem port,
as illustrated below.
Modem port located on
the back of the computer
Installing Your Hardware
5
Connecting the adapter to the
telephone line
You need a standard telephone wall socket to connect the
adapter to your analog telephone line using the supplied
cable. If the supplied cable does not reach your telephone
outlet, you can buy a longer one from a telephone
equipment provider.
1 Locate the telephone cable that comes with your adapter
package.
2 Locate the line port at the end of the adapter.
The line port is marked
with this icon.
3 Plug one end of the cable into the line port.
4 Plug the other end of the cable into your telephone
wall socket.
6
Chapter 1
5 Locate the telephone port at the end of the adapter.
6 Plug your telephone into the telephone port.
Your installation should look similar to the illustration
below.
W
Modem port located on
the back of the computer.
Telephone
wall jack
Line port
Telephone
Q Telephone port
Once the adapter is connected to your computer and
telephone line, you are ready to install the software (if it is
not already installed).
See: Chapter 2, “Installing Your Software.”
Installing Your Hardware
7
Connecting your internal modem
The Express Modem hardware in your PowerBook or
PowerBook Duo and, in some configurations, the GeoPort
Internal Modem hardware are installed either at the factory
or, if purchased separately, by your Apple-authorized service
provider.
In order to use your modem, you need to connect it to an
analog telephone line using the supplied telephone cord.
To connect the modem to a telephone line
1 Plug one end of the phone cord into the appropriate port on
your computer.
Refer to your Macintosh user’s manual for the location of the
correct port.
2 Plug the other end of the phone cord into your telephone
wall socket.
Once the modem is connected to your telephone line, you
are ready to install the software (if it is not already installed).
See: Chapter 2, “Installing Your Software.”
Important If you have a GeoPort Internal Modem installed
in your computer, do not connect anything to the external
modem port because only the installed modem is active. Any
program that reads or writes to the external modem port is
redirected to the internal modem.
8
Chapter 1
CHAPTER
2
Installing Your Software
In this chapter
m What the Installer does
m Installing the software
m Accessing the user’s guides
Before you begin
Important If you have a Performa computer, all the
software you need is already installed. Skip most of this
chapter, going directly to the last section, “Accessing the
User’s Guides.”
Make sure you have connected your modem to your
computer and your telephone line according to the
installation instructions in Chapter 1 or according to the
manual that came with your modem.
9
Installing the Apple Telecom software
If your Apple Telecom software is not preinstalled on your
computer, it comes on a CD-ROM or set of disks. The folder
called Apple Telecom Disk 1 contains the Installer program
that places the necessary software on your hard disk.
What the Installer does
The Installer creates a folder called Telecom Applications
and places it at the top level of your hard disk. It places the
following folders inside this folder
m Address Book Folder which contains programs and files
related to Apple Address Book
m Fax Folder which contains programs and files related to
Apple Fax
The Installer places the Apple Telecom Status program in
the Apple (K) menu, and places the modem control panel
in the Control Panels folder of the System Folder.
The Installer creates a folder called Telecom Documents and
places it at the top level of your hard disk. This folder
contains a CCL file for use with AppleLink. The CCL files for
use with Apple Remote Access are installed directly in the
Extensions folder of the System Folder.
The Installer also places all the appropriate program
extension files in the Extensions folder of the System Folder.
10
Chapter 2
If you are upgrading
If you are installing this version of the Apple Telecom
software over an older version, use the Easy Install option
rather than the Custom Install option. This ensures that all
files are updated as necessary.
The Installer does the following with the existing
Express Fax files
m Removes all program files except for Fax Cover.
m Moves Sent and Received faxes to the new Fax Folder inside
the Telecom Applications folder. You can open and view
these faxes within Apple Fax.
m Converts the Fax Terminal log file to a SimpleText document
and places it in the new Fax Folder inside the Telecom
Applications folder. You can open and view this document
using SimpleText.
m Preserves all Fax Terminal address books in their own
folders. You can convert a Fax Terminal address book to
Apple Address Book format using the Address Book
Translator included in the Address Book Folder inside the
Telecom Applications folder.
m Moves all Express Fax cover pages to the new Fax Folder
inside the Telecom Applications folder. You cannot open
these cover pages using Apple Fax, but you can open them
using Fax Cover and, for example, copy and paste portions of
them to new Apple Fax cover pages.
Installing Your Software
11
Installing the software
To install the Apple Telecom software
1 Turn on your computer.
2 Insert the CD-ROM in your CD-ROM drive or Disk 1 in your
disk drive, then open the Apple Telecom Disk 1 window.
3 Double-click the Installer icon.
An introductory dialog similar to the following appears.
4 Click Continue.
12
Chapter 2
An Easy Install dialog box similar to the following appears.
Easy Install automatically detects the Macintosh model you
are using and installs the software you need.
5 Make sure the hard disk indicated is where you want to
install the software.
If the wrong disk name appears, click the Switch Disk button
until the disk you want appears.
6 Click Install.
A message informs you when the installation is complete.
You need to restart your computer in order to use your
newly installed software.
7 Click Restart to restart your computer and activate the
software.
Installing Your Software
13
Accessing the user’s guides
If not preinstalled on your computer, the Adobe Acrobat
Reader program and the following user’s guides in Acrobat
format are included on your CD-ROM or set of disks in the
User’s Guides folder.
m Apple Address Book User’s Guide
m Apple Fax User’s Guide
m Apple Fax Scripting Guide
m Apple Telecom AT Command Set
If you have a Performa: On Performa computers, these
guides are already installed. (The Apple Address Book User’s Guide and Apple Fax User’s Guide can be found
in the Applications section of the Launcher on Performa
computers.)
These guides provide complete information about using
Apple Address Book and Apple Fax and about preparing
scripts for Apple Fax. Refer to these guides for more
complete explanations of the tasks described in this guide
and for other detailed information about how to use these
programs.
To access a user’s guide, you must first install Adobe Acrobat
Reader on your hard disk (if not already installed).
To install Acrobat Reader
1 If necessary, copy the Acrobat Reader folder to your hard
disk.
2 Open the Acrobat Reader folder, then double-click the
Installer to install Acrobat Reader on your hard disk.
3 Click Restart to restart your computer and activate the
software.
14
Chapter 2
To access a user’s guide
1 If necessary, copy the User’s Guides folder to your hard disk.
2 Double-click a user’s guide icon to open it.
The Acrobat Reader program opens and displays the user’s
guide cover page.
3 Use the Toolbar to browse through the document.
m Use the browse buttons to page through the document.
First page
of documentLast page of document
Backward/forward
one page at a time
Display previous/
redisplay current
page view
m Click on a title in the Table of Contents to move to that
section, or a page number in the index to move to that page.
m Use the Bookmarks and Page icon to display the list of
contents in outline form, then click on a title to move to
that section.
Installing Your Software
15
m Use the Thumbnails and Page icon to display a miniature
representation of each page of the document, then click on
a page to move to it.
m Use the Find icon to search for a word or phrase in the
document.
m Use the Page Number box at the bottom of the window to go
to a specific page.
m Use the Magnification box at the bottom of the window to
resize the display.
See also: Acrobat Reader Online Guide available from the
Guide menu or from the Acrobat Help folder on your hard
disk for more information about using Adobe Acrobat Reader.
16
Chapter 2
CHAPTER
3
Setting Up the
Apple Telecom Software
In this chapter
m Setting up Apple Address Book
m Setting up Apple Fax
Before you begin
Make sure that you have installed the hardware and software
according to the steps described in Chapters 1 and 2.
Note: This chapter is derived from information contained in
the Apple Address Book User’s Guide and Apple Fax User’s
Guide. Refer to these guides—included on your CD-ROM or
set of disks, or preinstalled on your hard disk in Acrobat
format—for complete information about using these
programs. (On Performa computers, these guides can be
found in the Applications section of the Launcher.)
See also: The “Quick Reference Guide” at the back of this
guide for step-by-step instructions for the most important
tasks you need to know in order to get started using Apple
Address Book and Apple Fax.
17
Setting up Apple Address Book
The first time you open Apple Address Book the Personal
Info dialog appears for you to enter some personal
information. This information appears on your fax cover
pages.
Starting and configuring for the first time
To start Apple Address Book
1 Open the Telecom Applications folder, then open the
Address Book folder.
If you have a Performa computer, click the Apple Address
Book button in the Applications section of the Launcher.
2 Open the Apple Address Book program by double-clicking it.
The Personal Info dialog box appears.
18
Country pop-up menu
provides name and
country code.
Chapter 3
3 Enter the information you want in the appropriate fields.
This information is stored in both the Apple Address Book
and Apple Fax preferences. You can modify this information
in the Personal Info preferences of either program: updating
one updates the other. If you have already opened and
entered personal information in Apple Fax, this information
appears in the Personal Info dialog when you open Apple
Address Book.
If your country does not appear in the Country pop-up
menu, add it to the Apple Address Book Country
preferences, then update the Apple Address Book Personal
Info preferences.
See: Apple Address Book User’s Guide for information about
using the Apple Address Book preferences.
4 Click OK.
A standard file dialog box appears prompting you to create a
new address book.
Setting Up the Apple Telecom Software
19
5 Enter a name and choose a location for the address book,
then click Save.
A new, empty address book window appears.
You can create as many address books as you want to
organize your information. Each address book that you
create is an independent file with no relationship to other
address books.
To create a new address book from within the program
1 Choose New from the File menu.
The standard file dialog box appears.
2 Enter a name and choose a location for the address book,
then click Save.
Each address book you create is recorded in the Apple
Address Book preferences. You can access and use these
address books from Apple Fax.
See also: The “Quick Reference Guide” for instructions on
adding a new entry to an address book.
20
Chapter 3
Setting up Apple Fax
The first time you open Apple Fax a setup window appears
for you to choose your modem.
If you have a Performa: If you have a Performa computer,
Apple Fax is already set up for you. You can skip to the next
section, “Faxing a Document.”
Starting and configuring for the first time
To start Apple Fax
1 Choose Apple Telecom Status from the Apple (K) Menu.
Apple Telecom Status appears.
Apple Fax icon
2 Click the Apple Fax icon, or choose Open Apple Fax from
the File menu.
Setting Up the Apple Telecom Software
21
Apple Fax opens and presents the setup window.
3 Read the introductory text, then click Next or select
Choosing a Modem from the Topic pop-up menu.
The Choosing a Modem panel appears
4 Choose your modem type from the modem pop-up menu,
then click Next.
22
Chapter 3
The Changing your settings panel appears.
The descriptive text explains how to change these and other
settings in Apple Fax preferences.
See: Apple Fax User’s Guide for information about using the
Apple Fax preferences.
5 Click Done to confirm your settings and close the setup
window.
Important If you are using a PC Card modem, you need to
choose the correct port setting from the Apple Serial Modem
control panel before you can begin sending or receiving
faxes.
See: Chapter 5, “Using Your Modem” for information about
choosing settings in the Apple Serial Modem control panel.
Setting Up the Apple Telecom Software
23
After you start and configure Apple Fax the first time, the
Apple Fax main window appears in Outgoing view.
Incoming
view
Outgoing
view
Access other program
features with these buttons.
The Apple Fax main window has two distinct views—
Outgoing view and Incoming view. Outgoing view displays
all of your sent faxes and Incoming view your received faxes.
You choose the view you want by clicking on either the
Outgoing or Incoming icon in the upper left of the
main window.
24
Chapter 3
Faxing a document
With Apple Fax you can open a document and send it
immediately as a fax, even when the Apple Fax program itself
is not open. You can send documents as faxes from any
program that prints, such as a word processor, spreadsheet,
or graphics program.
To send a fax from an open document
1 Make sure that the document you want to send as a fax is
open and active.
2 Hold down the Control and Shift keys while choosing Print
from the File menu.
The Fax Sender dialog box appears.
Note: This keyboard shortcut does not work if you have
QuickDraw GX installed. To send a fax with QuickDraw GX,
you must create a desktop printer icon for Fax Sender GX.
See: “Using Fax Sender GX” in this chapter.
Setting Up the Apple Telecom Software
25
3 Prepare the Fax Sender dialog, then click Send.
For your convenience, a sample document in SimpleText
format called My First Fax is included in the Fax Folder
inside the Telecom Applications folder on your hard disk.
This document contains step-by-step instructions for
preparing Fax Sender and sending your first fax.
See also: The “Quick Reference Guide” at the end of this
guide for instructions on sending a fax from an open
document, from the Quick Fax window, or from Apple
Address Book.
Note: If you did not create an address book and add entries
to it, no address book appears in Fax Sender or the Quick
Fax window.
Using Fax Sender Page Setup
You can also use the Fax Sender Page Setup dialog box to
format a document according to the requirements of your
recipient. For example, if you are faxing to the U.S., use US
Letter format; if you are faxing to Europe, use A4 Letter.
1 Hold down the Control and Shift keys while choosing Page
Setup from the File menu.
The Fax Sender Page Setup dialog box appears.
2 Set up the document according to your recipient’s
requirements, then click OK.
26
Chapter 3
Selecting Fax Sender from the Chooser
If you do not have a printer, or if you plan on sending faxes
often, you can make Fax Sender the selected output device
for all your documents, just as you normally select a printer.
When Fax Sender is the selected output device, each time
you print from a program or from the system your document
is sent as a fax instead.
To make Fax Sender the selected output device
1 Open the Chooser from the Apple (K) menu.
The Chooser appears.
2 Select the Fax Sender icon from the upper left panel.
3 Close the Chooser.
Fax Sender remains selected until you choose another
device in the Chooser.
Setting Up the Apple Telecom Software
27
Using Fax Sender GX
If you have QuickDraw GX installed as part of your system,
use the Chooser to create a desktop printer icon for Fax
Sender GX.
To choose Fax Sender GX
1 Open the Chooser from the Apple menu.
The Chooser appears.
2 Select the Fax Sender GX icon from the upper left panel,
then click Create.
A printer icon for Fax Sender GX appears on the desktop.
Now you can send documents as faxes just by dragging and
dropping them onto this icon.
28
Chapter 3
3 Close the Chooser.
4 Open the document you want to send as a fax, then choose
Print from the File menu of your program; or drag a
document file onto the desktop printer icon.
The Fax Sender GX print dialog box appears.
5 Make sure that Fax Sender GX is selected in the Print to:
pop-up menu, then click Fax.
Fax Sender GX images your fax. When imaging is complete,
the Fax Sender print dialog box appears for you to prepare
your fax for transmission.
Setting Up the Apple Telecom Software
29
Preparing to receive faxes
To set Apple Fax to receive faxes automatically
1 Display the Apple Fax main window.
2 Set the Fax Answering button to on.
Apple Fax now manages the reception of incoming faxes
automatically. Reception takes place in the background, so
that the Apple Fax window does not have to be in front, or
even open, in order to receive a fax.
Note: Make sure that the Express Modem control panel or
Apple Serial Modem control panel is set to auto-answer. If it
is not, you will not receive incoming faxes, even with Fax
Answering on.
See: Chapter 5, “Using Your Modem” for information about
setting auto-answer.
30
Chapter 3
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