APC BACK-UPS ES 525 Manual

Place the Back-UPS ES to avoid:

• Direct sunlight

• Excessive heat

• Excessive moisture

Plug the Back-UPS ES 500/525 power cord directly into a wall outlet; not into a surge protector or power strip.

Press the On / Off button to power the unit on. The indicator next to the On/Off button will illuminate green to confirm the Back-UPS ES is on and ready to provide protection.

Note: The Back-UPS ES must charge for 12 hours to ensure full runtime. The unit charges whenever it is connected to utility power and is switched on.

				®
				Back-UPS® ES 500/525
		www.apc.com		User’s Guide
1			1
			Place and Power On

2

3

		IMPORTANT: It is recommended that you DO NOT turn on your monitor until the UPS has				Back-UPS 500 ES	Back-UPS 525 ES
		been powered on and has completed self-test (approximately 16 seconds).
	Connect Communication Cable and Install
	Software (optional - Back-UPS ES 525 only)					Battery Powered plus	Surge Protection
	2					These outlets are powered whenever the Back-UPS ES is switched on. During a power
						outage or other utility problem (brownouts, over-voltages), these outlets are powered for
			The included cable and software (Back-UPS ES 525 only)			a limited time by the Back-UPS ES. Plug a computer and monitor into these outlets.
	Connect FAX/Modem/Phone		provide automatic file saving and shutdown of the operating			Once the equipment is connected to the Back-UPS ES, power on the connected
						equipment.
	The Back-UPS ES 525 protects a single line		system in the event of a sustained power outage.
	(two-wire) fax, modem, or phone from		Connect the cable to the Communications Port of the Back-			Surge ProtectedOnly	Battery Powered plus
	surges when it is connected through the
							Surge Protection
	Back-UPS jacks as shown.		UPS ES 525. Connect the other end of the cable to a serial
			port on your computer. The software will automatically use
			serial port 1 of your computer.			Connect Input	Circuit Breaker
			Place the PowerChute plus® CD-ROM into your computer			Power Cord	(Press to Reset)
			and follow installation instructions on the screen. See the
			software documentation on the PowerChute plus CD-ROM				Power On/Off
			for detailed instructions and information.				Pushbutton
		Computer
		Comm Port
						Surge Protected Outlet
			Wall Outlet			This outlet provides protection from surges no matter if the Back-UPS is switched on or
						off. Plug a printer, fax machine, scanner, or other peripheral that does not need battery
	3	Modem/Phone/Fax		4		power during a power failure into this outlet.
		Back-UPS ES Status Indications and			Troubleshooting and Battery Replacement
		Specifications			Use the table below to solve minor Back-UPS installation or operation problems. Consult APC
					Online Technical Support or call APC Technical Support for assistance with problems that cannot
					be solved using the table below.

Status	Visual Indication	Audible	Alarm Terminates
		Indication	When
On Line - UPS is supplying conditioned	Power On LED - ON	None	Not Applicable
utility power to the load
On Battery - UPS is supplying battery	Power On LED - ON	Beeping 4 times	UPS transfers back
power to the load connected to the	(off during beep)	every 30	to On Line
Battery outlets		seconds	operation, or when
			UPS is turned off.
Low Battery Warning - UPS is	Power On LED - Flashing	Rapid beeping (1	UPS transfers back
supplying battery power to the load		second intervals)	to On Line
connected to the Battery outlets and the			operation, or when
battery is near exhaustion			UPS is turned off.
Overload Shutdown - During On	Power On LED - OFF	Constant tone	UPS turned off with
Battery operation a battery power			the power switch.
supplied outlet overload was detected.
Sleep Mode - During On Battery	Power On LED - OFF	Beeping once	UPS transfers back
operation the battery power has been		every 4 seconds	to On Line
completely exhausted and the UPS is			operation, or when
waiting for utility power to return to			UPS is turned off.
normal.
Self-Test in progress	Power On LED - On	None	Not Applicable
Self-Test failed (need service)	Power On LED - flashing 2	Short beeping 2	When unit is turned
	times per second	times every 2	off or enters backup
		seconds for 1	mode or passes self-
		minute repeated	test. The user should
		every 5 hours	contact APC for
			service options.

UPS Power

On Indicator

Power On/Off

Switch

	Model		BE500-AS	BE525-AS
		Voltage / Frequency	220 VAC / 47-53 Hz
	Input	Low Voltage Transfer	180 VAC
		High Voltage Transfer	260 VAC
		UPS Capacity (3 battery powered outlets)	500 VA / 300 Watts	525 VA / 315 Watts
		Surge Capacity (all 4 outlets)	5 Amps
	Output	Voltage (on battery)	220 Vrms +8/-8%
		Frequency (on battery)	50 Hz +/- 1 Hz
		Transfer Time (ms)	8 ms typical, 10 ms max.
	Surge	AC Surge Protection	450 Joules
	Protection	Telephone Surge Protection	None	Single line, 2-wire
		AC Input Protection	Circuit Breaker Switch
		Battery Type	Sealed Lead Acid
	Battery	Recharge Time	10-12 Hours
		Average Life Span	2-4 Years
	Physical	Net Weight	3.6 kg (7.9 lb)
		Size	29.79 cm x 18.3 cm x 8.49 cm
			(11.73 in x 7.2 in x 3.34 in)

	Service		Warranty
	1.	Consult the Troubleshooting table above to	The standard warranty is 2 years from the
		eliminate common problems.	date of purchase.
		purchase, model number and serial number (on	APC Contact Information
		bottom of UPS).	APC Singapore	[phone]
	3.	Please be prepared to troubleshoot the problem
			Website	http://www.apcc.com
	2.	over the phone. If this is not successful, and the
		unit is still under warranty, the Technical Support	Online Technical	http://support.apcc.com
		If problems persist, contact APC Technical
		Support; please be prepared to provide: date of

Representative will provide all necessary	Support
information to return the unit for replacement.
990-1147A Copyright © 2003 American Power Conversion

Back-UPS ES will not turn on.	Battery is discharged and utility power is	Ensure power is available at the wall outlet. If the Back-UPS ES
	not available at the wall outlet.	will not turn on, contact APC Technical Support (see APC Contact
		Information).
No power available at the Surge	Surge Protection outlet has been	Reduce the amount of equipment plugged into Surge Protection
Protection outlet.	overloaded or the circuit breaker has	outlets. Check the circuit breaker and reset the breaker by pushing
	“tripped”.	it fully inward.
Connected equipment loses	Utility power not available at the wall	Ensure that the fuse or circuit breaker for the wall outlet is not
power.	outlet.	tripped, and that the wall switch controlling the outlet (if any) is in
		the ON position.
	Equipment is connected to the “Surge	Ensure that the equipment you want to stay powered during a
	Protection” outlet.	power failure is plugged into the “Battery Powered plus Surge
		Protection” outlets and NOT the “Surge Protection Outlet”.
	The Back-UPS ES is overloaded.	Make sure that the equipment plugged into the outlets of the unit
		are not overloading the capacity of the unit. Try removing some of
		the equipment and see if the problem continues.
	PowerChute plus software has	The Back-UPS ES is operating normally.
	performed a shutdown due to a power
	failure.
	The Back-UPS ES has exhausted its	The Back-UPS ES can only operate on battery power for a limited
	available battery power.	amount of time. The unit will eventually turn off when the available
		battery power has been used. Allow the unit to recharge for 16
		hours before continuing use of the unit.
	Connected equipment does not accept	The output waveform is designed for computers and computer-
	the step-approximated sine waveform	related equipment. It is not designed for use with motor-type
	the Back-UPS ES.	equipment.
	The Back-UPS ES may require service.	Contact APC Technical Support for further troubleshooting (see
		APC Contact Information).
The On Line indicator is lit and the	The Back-UPS ES is using battery.	The Back-UPS ES is operating normally and using battery power.
Back-UPS ES is beeping four		Once On Battery, you should save your current work, power down
times every 30 seconds.		your equipment, and turn the unit OFF. Once normal power is
		restored, you may turn the unit back ON and power your
		equipment.
The Power On indicator flashes	Battery capacity is low (about 2 minutes	The Back-UPS ES is about to shut off due to a low battery charge
once per second and the Back-	of use remaining).	condition! When the unit beeps once every second, the battery
UPS ES beeps once per second at		has about 2 minutes of power remaining. Immediately power down
the same time.		your computer and turn the unit OFF. When normal power returns,
		the unit will recharge the battery.
Inadequate runtime.	The battery is not fully charged.	Allow the unit to charge by leaving it plugged into the wall at least
		16 hours.
	Battery is near the end of useful life.	As a battery ages, the amount of runtime available will decrease.
		Batteries also age prematurely if the Back-UPS ES is placed near
		excessive heat.
		You can replace the battery by ordering one at our website:
		www.apc.com.

Battery Replacement

Battery replacement must be performed by qualified service personnel using the following procedures:

Caution: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: Remove watches, rings, or other metal objects. Use tools with insulated handles.

1.Disconnect all equipment plugged into the Back-UPS.

2.Turn off the Back-UPS and disconnect it from the wall outlet.

3.Lay the Back-UPS on a flat, stable surface with the wall mounting holes facing upward.

4.Loosen fully, the four screws which secure the rear cover to the Back-UPS.

5.Lift the rear cover straight up and off of the Back-UPS. To avoid losing the screws, do not invert the rear cover. Do not touch the printed circuit board or the outlets.

6.Disconnect the red wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.

7.Grasp the battery and rotate it 90 degrees (stand it upright).

8.Disconnect the black wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.

Caution: Do not dispose of the battery in a fire. The battery may explode. Do not open or mutilate the battery. Released electrolyte is harmful to the skin and eyes. It may be toxic.

9.Recycle or dispose of the old battery in accordance with local requirements, or return it to APC to ensure proper recycling.

10.Unpack and inspect the replacement battery. Ensure the replacement battery is not cracked or leaking. If the battery is damaged, contact APC Customer Service.

11.Set the replacement battery in the Back-UPS with the terminals facing upward.

12.Connect the black wire to the negative (-) terminal of the battery.

13.Lay the replacement battery into the Back-UPS chassis. Ensure the black wire is not pinched under the battery.

14.Connect the red wire to the positive (+) terminal of the battery. Ensure the red wire is fully in the battery enclosure.

15.Place the rear cover on the Back-UPS chassis and tighten the four screws loosened in step 4.

16.Plug the Back-UPS into the wall outlet, press the Power pushbutton on the Back-UPS to turn it on, and allow the battery to charge for 16 hours.

17.Plug equipment to be protected into the Back-UPS and resume normal operation.

APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion

All other trademarks are property of their respective owners.