3Com® NBX® IP Telephony Solutions R6.0 | North America
SALES REFERENCE GUIDE
NBX PLATFORMS
NBX APPLICATIONS
IP PHONES**
NBX® V3000 ANALOG (3C10600B-XX)
Ideal for smallto medium-sized organizations that require integrated applications with easy installation and management.
›Operation in either NBX Call Control or Session Initiation Protocol (SIP) mode
›Four integrated central office (CO) line ports; one analog station port
›Standard four ports by 400 hours auto-attendant/voice mail (AA/VM), scalable up to 72 ports
›10/100 uplink port; 100 Mbps backplane
›1,500 device capacity (stations/trunks)
›15 Group 2 phone licenses included in base solution
›SIP-ready for business applications and devices (requires 512 MB memory upgrade 3C10240 for SIP)
NBX V3001R PLATFORM (3C10602A-XX)
When redundancy is a must, the V3001R is the solution for organizations that require maximum uptime, where revenue is tied to the phone system.
›Operation in either NBX Call Control mode or Session Initiation Protocol (SIP)
›Redundant, hot-swappable power supplies; optional redundant hard disks (RAID1)
›Standard four ports by 400 hours AA/VM, scalable up to 72 ports
›Dual 10/100 uplink ports; 100 Mbps backplane
›Four-slot expansion chassis for additional analog stations or trunks (T1/E1, PRI, BRI, Analog)
›1,500 device capacity (stations/trunks)
›SIP-ready for applications and devices
MAKING THE MOVE TO SIP |
CALL CENTERS—Affordable, professional and efficient services that enhance call handling and increase revenue. |
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NBX platforms running R6.0 software operate in |
› NBX Automatic Call Distribution (ACD): integrated call center application with built-in two-seat agent evaluation license; offers five types of routing |
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either standard or Session Initiation Protocol |
algorithms, agent workgroups, detailed reporting, and supervisor status with monitor, whisper, and barge-in capability |
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› eXchange Call Center: server-based call center application; offers advanced and real-time reporting, wrap-up codes, voice announcement of calls in |
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(SIP) mode. The standard mode builds on the |
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queue, and agent and supervisor desktop software |
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success of generations of NBX platforms, while |
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› EPICCenter from EasyRun: sophisticated call center solution to support multimedia, advanced queuing and routing and inbound/outbound activity. |
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the SIP mode allows interoperability between |
ADVANCED APPLICATIONS |
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NBX IP telephony solutions and a broad range of |
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3Com and third-party SIP-compliant devices and |
› Voice messaging: 400 hours of voice storage standard (non-SIP mode) |
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applications such as IP Messaging, IP Confer- |
› IP Messaging: advanced NBX in SIP mode voice messaging; ships with find me/follow me service and 12 ports enabled (scalable in one-port increments) |
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encing and SIP trunking. Customers can start |
› IP Conferencing: hosted bridge for NBX in SIP mode for scheduled and ad-hoc conferences (standard 25-seat license) |
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out running in standard mode and migrate from |
› Desktop Call Assistant (DCA): on-screen dialing and contact management software |
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standard to SIP mode when such a change |
› Complement Attendant Software (CAS): desktop application that takes the place of an attendant console |
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› ExecutiveAssistant: designed for executives and sales people, features find me/follow me service, call recording and speech-recognition auto-attendant |
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matches their needs. |
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› Education Module: auto-dialer for K-12 organizations; offers absentee tracking, malicious call trace and auto-attendant for homework hotlines |
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3100 ENTRY (3C10399B) |
3102 BUSINESS (3C10402B) |
3106 CORDLESS (3C10406A)* |
PCXSET™ (PC SOFTPHONE) (3C10316) |
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› Four fixed feature buttons |
› 18 programmable buttons |
› Multiline display |
› Windows-based application |
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› Single-line phone service |
› Multiline service |
› 1,000 ft. (305 m) range from |
› Single-user license included per |
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› Ideal for doorway and common |
› Full-duplex speakerphone |
base unit |
NBX R4.1 or higher platform |
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areas |
› Ideal for power users |
› Ideal for mobile office workers |
› Ideal for teleworkers |
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3101 BASIC (3C10401B) |
3103 MANAGER (3C10403B) |
3107 CORDLESS (3C10407A)* |
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› Four programmable buttons |
› Gigabit PC port |
› Multiline display |
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› Multiline services and display |
› Large, context-sensitive display |
› Long-life battery with two-slot charger |
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LEGACYLINK FOR |
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› Ideal for day-to-day office use |
› Multiline services and display |
› Ideal for warehouse and mobile |
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› Executive and manager phone |
workers |
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NORTEL/ANALOG HANDSETS |
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(3C10392 – ANALOG; |
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3101 W/SPEAKER (3C10401SPKRB) |
3105 ATTENDANT CONSOLE |
3108 WIRELESS (3C10408A) |
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3C10390 – NORSTAR; |
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3C10391 – MERIDIAN) |
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› Four programmable buttons |
(3C10405B) |
› 802.11 b/g wireless IP phone |
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› Half-duplex speakerphone |
› 50-button DSS |
› Works with NBX in SIP mode |
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› Multiline services and display |
› 100 station selections |
› Ideal for in-building or |
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› Ideal for day-to-day office use |
› Receptionist/call-coverage use |
campus-wide calling |
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*Available in North America and Mexico only. **All 3Com IP phones require a phone license (Group 0, 1 or 2) to operate. See the NBX Price List for pricing and ordering information.