NBX® Basic Telephone
Quick Reference Guide
This guide assumes that the access buttons on your NBX Basic Telephone have these default settings, left to right: NBX 2101 — Feature, Call Toggle, Transfer
NBX 3101 — Line1, Line2, Feature, Transfer
Your administrator can change the settings of these buttons, although doing so limits the features that you can use.
Put a Call on Hold
While you are on a call, press Hold (2101) or 
(3101). The display icon or button light for line 1 or line 2 blinks. To return to the call, press Call Toggle (2101) or the line button (3101).
Transfer a Call
1.While you are on a call, press Transfer.
2.When you hear the dial tone, dial the number to which you want to transfer the call.
3.As soon as you hear ringing, press Transfer
(for a blind transfer), or wait until the recipient answers, announce the call, press Transfer, and then hang up.
Make a Conference Call
1.Place or receive a call. Two parties are now on the call.
2.While you are on the first call, press Feature + 430.
3.Listen for the dial tone. Dial the third party, wait for that party to answer, and press Feature + 430 again.
4.Optionally, repeat steps 2 and 3 to add a fourth party.
At least one party must be internal. The conference ends when the last internal party hangs up.
To place your part of a conference call on hold, press
Hold or 
. The other parties can talk to each other, but they cannot hear you. (Music on Hold is not played.)
To transfer a conference call, see Transfer a Call.
To drop the last person whom you added to the conference (for instance, if the called party’s telephone is answered by someone else), press Feature + 431.
Adjust the Volume
Handset — Lift the handset, listen to the dial tone, and repeatedly press the louder or softer button.
Speaker (3101SP only) — Press 
, listen to the dial tone or your caller’s voice, and repeatedly press the louder or softer button.
Ringer — While the telephone is ringing, repeatedly press the louder or softer button.
Set or Change Your Speed Dials, Call Coverage Point, Call Pickup, and Phone Lock
See the NBX Telephone Guide or NBX NetSet™ Help.
Create Labels for Your Telephone
Log in to NBX NetSet > Speed Dials > Telephone Labels.
Forward Incoming Calls Directly to Voice Mail
(Calls ring once and go to your call coverage point.)
Pick up the handset and press Feature + 440. The display shows FWD. All incoming calls ring once and are forwarded to your call coverage point. To turn the feature off, lift the handset and press Feature + 440 again.
Do Not Disturb
(Calls go immediately to your call coverage point.)
Pick up the handset and press Feature + 446. All calls go directly to your call coverage point without ringing on your telephone. The display indicates that the feature is active. To turn the feature off, pick up the handset and press
Feature + 446 again.
Park a Call
1.While you are on a call, press Feature + 444.
2.Dial one of the extensions reserved for Call Park. Factoryinstalled Call Park ranges:
NBX 100 SuperStack 3 NBX
601–609 6000–6099
Ask your administrator if your system has a different range of Call Park extensions.
The call is parked until someone retrieves it, the caller hangs up, or the Call Park timer expires.
If the extension you chose is busy or if the Call Park timer expires, the call returns to your telephone.
Press Feature + 444 again and try another extension.
Retrieve a Parked Call
Dial the Call Park extension where the call was parked.
Dial from the Telephone Display Panel
1.Pick up the handset.
2.Press one of the up or down scroll buttons,
2101 or 
3101 to view the menu of choices.
3.Scroll up or down to the list that you want:
Call Logs (Missed Calls, Answered Calls, Dialed Calls), Directory, Personal Speed Dials, or System Speed Dials.
4.Press one of the buttons below the display: Slct — To select the list that you want to see. Back — To return to the previous menu. Exit — To leave the display panel menus.
5.Repeat steps 3 and 4 until you see the name or number that you want. Then press Slct to dial the number.
qrefbas-EN 02-2004
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