3Com WL-550 Manual

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http://www.3Com.com/
Part No. 10016641 Rev. AA
Published March 2008
Wireless 11g Cable/DSL Router
User Guide
WL-550
3CRWER101U-75
3CRWER101E-75
3CRWER101A-75
350 Campus Drive,
Marlborough, MA
USA 01752-3064
Copyright © 2008, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or
adaptation) without written permission from 3Com Corporation.
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changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license
agreement included with the product as a separate document, in the hard copy documentation, or on the
removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
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You agree not to remove or deface any portion of any legend provided on any licensed program or
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Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com, and the 3Com logo are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
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All other company and product names may be trademarks of the respective companies with which they are
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It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we
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ABOUT THIS GUIDE
Naming Convention 5
Conventions 6
Feedback About This User Guide 7
Related Documentation 7
1
INTRODUCING THE ROUTER
Wireless 11g Cable/DSL Router 9
Router Advantages 11
Package Contents 11
Minimum System and Component Requirements 12
Physical Features 12
2
INSTALLING THE ROUTER
Introduction 17
Positioning the Router 17
Powering Up the Router 18
Connecting the Router to the Internet 18
Connecting the Router to LAN 18
Setting up your computers for networking with the Router 20
3
SETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically 23
Windows 2000 23
Windows XP 23
Windows Vista 25
Macintosh 27
Disabling PPPoE and PPTP Client Software 28
Disabling Web Proxy 28
4
RUNNING THE SETUP WIZARD
Accessing the Setup Wizard 29
Setup Wizard - Wireless Settings 31
Setup Wizard - Connection Settings 32
5
CONFIGURING THE ROUTER
Navigating Through the Router Configuration screens 39
Main Menu 39
Network Settings 39
Status 39
LAN Settings 41
WAN Settings 43
Wireless 48
Firewall 57
Schedule Rule 58
Access Control 60
MAC Filter 62
URL Filtering 63
Intrusion Detection 64
DMZ 69
Maintenance 70
Configuration Tools 70
Firmware Upgrade 71
Restart Router 72
Advanced Settings 72
NAT 73
System 78
UPNP 82
DNS 83
DDNS 84
Routing 85
Static Routes 85
RIP 86
Routing Table 87
6
TROUBLESHOOTING
Basic Connection Checks 89
Browsing to the Router Configuration Screens 89
Connecting to the Internet 90
Forgotten Password and Reset to Factory Defaults 90
Wireless Networking 91
Recovering from Corrupted Software 93
Frequently Asked Questions 94
A
IP ADDRESSING
The Internet Protocol Suite 95
Managing the Router over the Network 95
IP Addresses and Subnet Masks 95
How does a Device Obtain an IP Address and Subnet Mask? 97
DHCP Addressing 97
Static Addressing 97
Auto-IP Addressing 97
B
TECHNICAL SPECIFICATIONS
Wireless 11g Cable/DSL Router 99
Standards 100
System Requirements 100
C
END USER SOFTWARE LICENSE AGREEMENT
D
OBTAINING SUPPORT FOR YOUR PRODUCT
GLOSSARY
REGULATORY NOTICES
INDEX
ABOUT THIS GUIDE
This guide describes how to install and configure the 3Com Wireless 11g
Cable/DSL Router (3CRWER101x-75).
This guide is intended for use by those responsible for installing and
setting up network equipment; consequently, it assumes a basic working
knowledge of LANs (Local Area Networks) and Internet Routers.
If a release note is shipped with the 3Com Wireless 11g Cable/DSL Router
and contains information that differs from the information in this guide,
follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) on the 3Com World Wide Web
site:
http://www.3Com.com

Naming Convention Throughout this guide, the 3Com Wireless 11g Cable/DSL Router is

referred to as the “Router”.
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted
Pair Cables throughout this guide.
6 ABOUT THIS GUIDE

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Tab le 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions.
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device.
Warning Information that alerts you to potential personal
injury.
Tab le 2 Text Conventions
Convention Description
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
Keyboard key names If you must press two or more keys simultaneously, the key
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Words in italics Italics are used to:
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.

Feedback About This User Guide 7

Feedback About
This User Guide
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
Document title
Document part number (on the title page)
Page number (if appropriate)
Example:
3Com Wireless 11g Cable/DSL Router User Guide
Part Number 149100059700J Rev. AA
Page 24
Do not use this e-mail address for technical support questions. For
information about contacting Technical Support, please refer to
Appendix C
.
Related
Documentation
In addition to this guide, each Router document set includes one
Installation Guide. This guide contains the instructions you need to install
and configure your Router.
8 ABOUT THIS GUIDE
1
INTRODUCING THE ROUTER
Welcome to the world of networking with 3Com
®
. In the modern
business environment, communication and sharing information is crucial.
Computer networks have proved to be one of the fastest modes of
communication but, until recently, only large businesses could afford the
networking advantage.
Wireless 11g
Cable/DSL Router
The Wireless 11g Cable/DSL Router is designed to provide a cost-effective
means of sharing a single broadband Internet connection amongst
several wired and wireless computers. The Router also provides protection
in the form of an electronic “firewall” preventing anyone outside of your
network from seeing your files or damaging your computers. The Router
can also prevent your users from accessing Web sites which you find
unsuitable.
Figure 1
shows an example network without a Router. In this network,
only one computer is connected to the Internet. This computer must
always be powered on for the other computers on the network to access
the Internet.
10 CHAPTER 1: INTRODUCING THE ROUTER
Figure 1 Example Network Without a Router
When you use the Router in your network (Figure 2), it becomes your
connection to the Internet. Connections can be made directly to the
Router, or to an OfficeConnect Switch, expanding the number of
computers you can have in your network.
Figure 2 Example Network Using a Firewall Router

Router Advantages 11

Router Advantages The advantages of the Router include:
Shared Internet connection for both wired and wireless computers
High speed 802.11g wireless networking
No need for a dedicated, “always on” computer serving as your
Internet connection
Cross-platform operation for compatibility with Windows, Unix and
Macintosh computers
Easy-to-use, Web-based setup and configuration
Provides centralization of all network address settings (DHCP)
Acts as a Virtual server to enable remote access to Web, FTP, and other
services on your network
Security — Firewall protection against Internet hacker attacks and
encryption to protect wireless network traffic

Package Contents The Router kit includes the following items:

One Wireless 11g Cable/DSL Router
One power adapter for use with the Router
One Ethernet cable
One Detachable antenna
One CD-ROM containing this User Guide
Installation Guide
Support and Safety Information Sheet
Warranty Flyer
If any of these items are missing or damaged, please contact your retailer.
12 CHAPTER 1: INTRODUCING THE ROUTER
Minimum System
and Component
Requirements
Your Router requires that the computer(s) and components in your
network be configured with at least the following:
A computer with an operating system that supports TCP/IP
networking protocols (for example Windows 98/NT/Me/2000/
XP/Vista, Unix, Mac OS 8.5 or higher).
An Ethernet 10 Mbps or 10/100 Mbps NIC for each computer to be
connected to the four-port switch on your Router.
OR
An 802.11b or 802.11g wireless NIC.
Internet access from your local telephone company or Internet Service
Provider (ISP) using a DSL modem or cable modem.
A Web browser that supports JavaScript, such as Netscape 4.7 or
higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher.

Physical Features The top panel of the Router contains a series of indicator lights (LEDs)

that help describe the state of various networking and connection
operations.
Figure 3 Router - Top View
Physical Features 13
1Power LED
Green
Indicates that the Router is powered on, and the boot up is successful.
2 WLAN Status LED
Green
If the LED is on it indicates that wireless networking is enabled. If the LED
is flashing, the link is OK and data is being transmitted or received. If the
LED is off, the Wireless LAN has been disabled in the Router, or there is a
problem. Refer to Chapter 6
Troubleshooting.
3 WAN Status LED
Green
If the LED is on it indicates that the WAN port has established a valid
Ethernet network connection. If the LED is flashing, the link is OK and
data is being transmitted or received. If the LED is off, the WAN has been
disabled in the Router, or there is a problem. Refer to Chapter 6
Troubleshooting.
4 LAN Status LEDs
Green
If the LED is on, the link between the port and the next piece of network
equipment is OK. If the LED is flashing, the link is OK and data is being
transmitted or received. If the LED is off, nothing is connected, or the
connected device is switched off, or there is a problem with the
connection (refer to Chapter 6
Troubleshooting). The port will
automatically adjust to the correct speed and duplex.
The rear panel (Figure 4
) of the Router contains one WAN port, four LAN
ports, and a power adapter socket.
Figure 4 Router - Rear Panel
14 CHAPTER 1: INTRODUCING THE ROUTER
5WAN Port
Using the RJ-45 cable provided, you should connect your cable modem,
DSL modem, or an Ethernet router to this port.
6 LAN Ports
Using suitable RJ-45 cables, you can connect your Router to a computer,
or to any other piece of equipment that has an Ethernet connection (for
example, a hub or a switch). These ports have an automatic MDI/MDIX
feature, which means either straight-through or a crossover cable can be
used.
7 Power Adapter Socket
Only use the power adapter that is supplied with this Router. Do not use
any other adapter.
8 Wireless Antenna
Be sure the detachable external antenna is connected to the Router
before setting up your wireless LAN. Try to place the Wireless 11g Router
in a position that is located in the center of your wireless network. The
higher you place the antenna, the better the performance.
A reset bottom is locadted on the bottom of the Router (Figure 5
).
Figure 5 Router - Bottom Panel
Reset Button
Physical Features 15
9 Reset Button
The reset button allows you to reboot the Router, or to restore the default
factory settings. Push for one second to perform a system reboot. All of
your settings will remain upon restarting. Push for 8 seconds to reset the
Router to the factory default settings.
To perform a system reset without losing configuration settings, click the
Restart Router button on the web management screen. The
configurations that you have set previously will not be changed back to
the factory default settings. Refer to “Restart Router”
.
16 CHAPTER 1: INTRODUCING THE ROUTER
2
INSTALLING THE ROUTER

Introduction This chapter will guide you through a basic installation of the Router,

including:
Connecting the Router to the Internet.
Connecting the Router to your network.
Setting up your computers for networking with the Router.
CAUTION: Be sure to attach the removable antenna to the Router before
connecting to your wireless network.
Positioning the
Router
You should place the Router in a location that:
is conveniently located for connection to the cable or ADSL modem.
is centrally located to the wireless computers that will connect to the
Router. A suitable location might be on top of a high shelf or similar
furniture to optimize wireless connections to computers in both
horizontal and vertical directions, allowing wider coverage.
allows convenient connection to the computers that will be connected
to the four LAN ports on the rear panel, if desired.
allows easy viewing of the top panel LED indicator lights, and access
to the rear panel connectors, if necessary.
When positioning your Router, ensure:
It is out of direct sunlight and away from sources of heat.
Cabling is away from power lines, fluorescent lighting fixtures, and
sources of electrical noise such as radios, transmitters and broadband
amplifiers.
Water or moisture cannot enter the case of the unit.
18 CHAPTER 2: INSTALLING THE ROUTER
Air flow around the unit and through the vents in the side of the case
is not restricted. 3Com recommends you provide a minimum of
25 mm (1 in.) clearance.
Powering Up the
Router
To power up the Router:
1 Plug the power adapter into the power adapter socket located on the
back panel of the Router.
2 Plug the power adapter into a standard electrical wall socket.
Connecting the
Router to the
Internet
Prepare an Ethernet cable for connecting the WAN port of the Wireless
11g Router to the RJ-45 port of the broadband xDSL or cable modem.
See Figure 6
:

Figure 6 Connecting the Router to the Internet

Connecting the
Router to LAN
The four LAN ports on the Router auto-negotiate the connection speed to
10 Mbps Ethernet or 100 Mbps Fast Ethernet, as well as the transmission
mode to half duplex or full duplex.
Connecting the Router to LAN 19
Use RJ-45 cables to connect any of the four LAN ports on the Router to
an Ethernet adapter on your PC. Otherwise, cascade any of the LAN ports
on the Router to an Ethernet hub or switch, and then connect your PC or
other network equipment to the hub or switch. When inserting an RJ-45
connector, be sure the tab on the connector clicks into position to ensure
that it is properly seated. See Figure 7
:
Figure 7 Connecting the LAN
You have now completed the hardware installation of your Router. Next
you need to set up your computers so that they can make use of the
Router to communicate with the Internet.
3Com recommends that you perform the initial Router configuration
from a computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may
lose contact with the Router if you change the wireless configuration.
To communicate wirelessly with your Router, your wireless NIC should be
set as follows:
Encryption — none
SSID — 3Com
Channel — 6
20 CHAPTER 2: INSTALLING THE ROUTER
Setting up your
computers for
networking with
the Router
You may also connect the Router to your PC (using a wireless client
adapter) via radio signals. Install a wireless network adapter in each
computer that will be connected to the Internet or your local network via
radio signals.
Place the Router in a position that gives it maximum coverage. Try to
place the Router in a position that is located in the center of your wireless
network. Normally, the higher you place the antenna, the better the
performance. Ensure that the Router’s location provides optimal reception
throughout your home or office.
Computers equipped with a wireless adapter can communicate with each
other as an independent wireless LAN by configuring each computer to
the same radio channel. However, the Router can provide access to your
wired/wireless LAN or to the Internet for all wireless workstations. Each
wireless PC in this network infrastructure can talk to any computer in the
wireless group via a radio link, or access other computers or network
resources in the wired LAN infrastructure or over the Internet via the
Router.
The wireless infrastructure configuration not only extends the accessibility
of wireless PCs to the wired LAN, but also increases the effective wireless
transmission range for wireless PCs by retransmitting incoming radio
signals through the Router.
A wireless infrastructure can be used for access to a central database, or
for connection between mobile workers, See Figure 8
:
Setting up your computers for networking with the Router 21
Figure 8 WLAN Connections
22 CHAPTER 2: INSTALLING THE ROUTER
3
SETTING UP YOUR COMPUTERS
The Router has the ability to dynamically allocate network addresses to
the computers on your network, using DHCP. However, your computers
need to be configured correctly for this to take place. To change the
configuration of your computers to allow this, follow the instructions in
this chapter.
Obtaining an IP
Address
Automatically

Windows 2000 If you are using a Windows 2000-based computer, use the following

procedure to change your TCP/IP settings:
1 From the Windows Start Menu, select Settings > Control Panel.
2 Double click on Network and Dial-Up Connections.
3 Double click on Local Area Connection.
4 Click on Properties.
5 Select Internet Protocol TCP/IP and click on Properties.
6 Ensure that the options Obtain an IP address automatically, and Obtain
DNS server address automatically are both selected. Click OK.
7 Restart your computer.

Windows XP

1 From the Windows Start Menu, select Control Panel.
2 Click on Network and Internet Connections.
3 Click on the Network Connections icon.
24 CHAPTER 3: SETTING UP YOUR COMPUTERS
4 Double click on LAN or High Speed Connection icon. A screen titled Local
Area Connection Status will appear.
5 A screen similar to Figure 9
should be displayed. Select Internet Protocol
TCP/IP and click on Properties.
Figure 9 Local Area Connection Properties Screen
6 Ensure that the options Obtain an IP address automatically, and Obtain
DNS servers automatically are both selected as shown in Figure 10
.
Click OK.
Obtaining an IP Address Automatically 25
Figure 10 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.

Windows Vista

1 From the Windows Start Menu, select Settings > Network.
2 Click on Organize. Select Properties.
3 Click on Manage network>Connections.
4 Double click Local Area Connection. Select Properties and click continue.
5 A screen similar to Figure 11
should be displayed. Select Internet Protocol
Version 6,Version 4 (TCP/IPv6,v4) and click on Properties.
26 CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 11 Local Area Connection Properties Screen
6 Ensure that the options Obtain an IPv6,v4 address automatically, and
Obtain DNS servers address automatically are both selected as shown in
Figure 12
. Click OK.
Figure 12 Internet Protocol Version 6 (TCP/IPv6) Properties Screen
Obtaining an IP Address Automatically 27

Macintosh If you are using a Macintosh computer, use the following procedure to

change your TCP/IP settings:
1 From the desktop, select Apple Menu, Control Panels, and TCP/IP.
2 In the TCP/IP control panel, set Connect Via: to Ethernet.
3 In the TCP/IP control panel, set Configure: to Using DHCP Server.
4 Close the TCP/IP dialog box, and save your changes.
5 Restart your computer.
28 CHAPTER 3: SETTING UP YOUR COMPUTERS
Disabling PPPoE
and PPTP Client
Software
If you have PPPoE client software installed on your computer, you will
need to disable it. To do this:
1 From the Windows Start Menu, select Control Panel > Network and
Internet Connections.
2 Double click on Internet Options.
3 Select the Connections Tab. A screen similar to Figure 13
should be
displayed.
4 Select the Never dial a connection option.
Figure 13 Internet Properties Screen
You may want to remove the PPPoE client software from your computer
to free resources, as it is not required for use with the Router.
Disabling Web
Proxy
Ensure that you do not have a web proxy enabled on your computer.
Go to the Control Panel and click on Internet Options. Select the
Connections tab and click LAN Settings at the bottom. Make sure that
the Use Proxy Server option is unchecked.
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