JENN-AIR GAS ON GLASS
DOWNDRAFT COOKTOP
USE & CARE
GUIDE
TABLE OF CONTENTS |
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Important Safety Instructions ..................................... |
1-4 |
Ducting Information ........................................................... |
4 |
Using Your Cooktop ...................................................... |
5-7 |
Care & Cleaning .............................................................. |
8-9 |
Troubleshooting ................................................................ |
10 |
Warranty & Service ........................................................... |
11 |
Guide de l’utilisation et d’entretien ............................ |
12 |
Guía de Uso y Cuidado ................................................... |
26 |
Form No. A/01/08 |
Part No. 8112P340-60 |
©2006 Maytag Appliances Sales Co. All rights reserved. |
Litho U.S.A. |
Installer: Please leave this guide with this appliance.
Consumer: Please read and keep this guide for future reference. Keep sales receipt and/or canceled check as proof of purchase.
Model Number _______________________________
Serial Number _______________________________
Date of Purchase _____________________________
If you have questions, call: Jenn-Air Customer Assistance 1-800-JENNAIR (1-800-536-6247)
1-800-688-2080 (U.S. TTY for hearing or speech impaired) (Mon.-Fri., 8 am-8 pm Eastern Time)
Internet: http://www.jennair.com
In our continuing effort to improve the quality and performance of our cooking products, it may be necessary to make changes to the appliance without revising this guide.
For service information, see page 11.
IMPORTANT SAFETY
INSTRUCTIONS
Warning and Important Safety Instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance.
Always contact your manufacturer about problems or conditions you do not understand.
Recognize Safety Symbols, Words, Labels
WARNING
WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.
CAUTION
CAUTION – Hazards or unsafe practices which COULD result in minor personal injury.
Read and follow all instructions before using this appliance to prevent the potential risk of fire, electric shock, personal injury or damage to the appliance as a result of improper usage of the appliance. Use appliance only for its intended purpose as described in this guide.
To ensure proper and safe operation: Appliance must be properly installed and grounded by a qualified technician. Do not attempt to adjust, repair, service,
or replace any part of your appliance unless it is specifically recommended in this guide. All other servicing should be referred to a qualified servicer. Have the installer show you the location of the gas shut off valve and how to shut it off in an emergency.
Always disconnect power to appliance before servicing.
WARNING
If the information in this guide is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
–Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any appliance.
–IF YOU SMELL GAS:
•Do not try to light any appliance.
•Do not touch any electrical switch.
•Do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
–Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING
Gas leaks may occur in your system and result in a dangerous situation. Gas leaks may not be detected by smell alone. Gas suppliers recommend you purchase and install an UL approved gas detector. Install and use in accordance with the manufacturer’s instructions.
1
IMPORTANT SAFETY INSTRUCTIONS
To Prevent Fire or
Smoke Damage
CAUTION
NEVER leave any items on the cooktop. The hot air may ignite flammable items and may increase pressure in closed containers which may cause them to burst.
Be sure all packing materials are removed from the appliance before operating it.
Keep area around appliance clear and free from combustible materials, gasoline, and other flammable vapors and materials.
If appliance is installed near a window, proper precautions should be taken to prevent curtains from blowing over burners.
Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and may be highly flammable. Avoid their use or storage near an appliance.
Many plastics are vulnerable to heat. Keep plastics away from parts of the appliance that may become warm or hot. Do not leave plastic items on the cooktop as they may melt or soften if left too close to a lighted surface burner.
To eliminate the hazard of reaching over hot surface burners, cabinet storage should not be provided directly above a unit. If storage is provided, it should be limited to items which are used infrequently and which are safely stored in an area subjected to heat from an appliance. Temperatures may be unsafe for some items, such as volatile liquids, cleaners or aerosol sprays.
A faint gas odor may indicate a gas leak. If a gas odor is detected, shut off the gas supply to the cooktop. Call your installer or local gas company to have the possible leak checked. Never use a match or other flame to locate a gas leak.
Child Safety
CAUTION
NEVER store items of interest to children in cabinets above an appliance. Children climbing on the appliance to reach items could be seriously injured.
NEVER leave children alone or unsupervised near the appliance when it is in use or is still hot.
NEVER allow children to sit or stand on any part of the appliance as they could be injured or burned.
Children must be taught that the appliance and utensils on it can be hot. Let hot utensils cool in a safe place, out of reach of small children. Children should be taught that an appliance is not a toy. Children should not be allowed to play with controls or other parts of the unit.
About Your Appliance
WARNING
NEVER use this appliance as a space heater to heat or warm a room. Doing so may result in carbon monoxide poisoning and overheating of the oven.
NEVER cover any slots, holes or passages with materials such as aluminum foil. Doing so blocks air flow and may cause carbon monoxide poisoning. Aluminum foil may also trap heat causing a fire hazard.
NEVER obstruct the flow of combustion and ventilation air by blocking the oven vent or air intakes. Doing so restricts air to the burners and may result in carbon monoxide poisoning.
Do not use the cooktop as a storage area for food or cooking utensils.
Potentially hot surfaces include cooktop, and areas facing the cooktop.
In Case of Fire
Turn off appliance and ventilating hood to avoid spreading the flame. Extinguish flame then turn on hood to remove smoke and odor.
•Smother fire or flame in a pan with a lid or cookie sheet.
•NEVER pick up or move a flaming pan.
Do not use water on grease fires. Use baking soda, a dry chemical or foam-type extinguisher to smother fire or flame.
Cooking Safety
Always place a pan on a surface burner before turning it on. Be sure you know which knob controls which surface burner. Make sure the correct burner is turned on and that the burner has ignited. When cooking is completed, turn burner off before removing pan to prevent exposure to burner flame.
Always adjust surface burner flame so that it does not extend beyond the bottom edge of the pan. An excessive flame is hazardous, wastes energy and may damage the appliance, pan or cabinets above the appliance.
2
IMPORTANT SAFETY INSTRUCTIONS
NEVER leave a surface cooking operation unattended especially when using a high heat setting or when deep fat frying. Boilovers cause smoking and greasy spillovers may ignite. Clean up greasy spills as soon as possible. Do not use high heat for extended cooking operations.
NEVER heat an unopened container on the surface burner. Pressure build-up may cause container to burst resulting in serious personal injury or damage to the appliance.
Use dry, sturdy potholders. Damp potholders may cause burns from steam. Dishtowels or other substitutes should never be used as potholders because they can trail across hot surface burners and ignite or get caught on appliance parts.
Always let quantities of hot fat used for deep fat frying cool before attempting to move or handle.
Do not let cooking grease or other flammable materials accumulate in or near the appliance, hood or vent fan. Clean hood frequently to prevent grease from accumulating on hood or filter. When flaming foods under the hood turn the fan on.
NEVER wear garments made of flammable material or loose fitting or long-sleeved apparel while cooking. Clothing may ignite or catch utensil handles.
NEVER cover the downdraft opening with a utensil, pot holder, or other object while the fan in on high or low. This will seriously reduce the performance of the cooktop.
Glass-Ceramic Cooktop
NEVER cook on broken cooktop. If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
Clean cooktop with caution. Some cleaners can produce noxious fumes if applied to a hot surface. If a wet sponge, cloth, or paper towel is used on a hot cooking area, be careful to avoid steam burn.
Never stand on the cooktop.
Utensil Safety
Use pans with flat bottoms and handles that are easily grasped and stay cool. Avoid using unstable, warped, easily tipped or loose-handled pans. Also avoid using pans, especially small pans, with heavy handles as they could be unstable and easily tip. Pans that are heavy to move when filled with food may also be hazardous.
Be sure utensil is large enough to properly contain food and avoid boilovers. Pan size is particularly important in deep fat frying. Be sure pan will accommodate the volume of food that is to be added as well as the bubble action of fat.
To minimize burns, ignition of flammable materials and spillage due to unintentional contact with the utensil, do not extend handles over adjacent surface burners. Always turn pan handles toward the side or back of the appliance, not out into the room where they are easily hit or reached by small children.
Never let a pan boil dry as this could damage the utensil and the appliance.
Only certain types of glass, glass/ceramic, ceramic or glazed utensils are suitable for cooktop usage without breaking due to the sudden change in temperature.
Follow manufacturer’s instructions when using glass.
This appliance has been tested for safe performance using conventional cookware. Do not use any devices or accessories that are not specifically recommended in this guide. Do not use eyelid covers for the surface units or stovetop grills. The use of devices or accessories that are not expressly recommended in this manual can create serious safety hazards, result in performance problems, and reduce the life of the components of the appliance.
Cleaning Safety
Turn off all controls and wait for appliance parts to cool before touching or cleaning them. Do not touch the burner grates or surrounding areas until they have had sufficient time to cool.
Clean appliance with caution. Use care to avoid steam burns if a wet sponge or cloth is used to wipe spills on a hot surface. Some cleaners can produce noxious fumes if applied to a hot surface.
Important Safety Notice and Warning
The California Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65) requires the Governor of California to publish a list of substances known to the State of California to cause cancer or reproductive harm, and requires businesses to warn customers of potential exposures to such substances.
Users of this appliance are hereby warned that the burning of gas can result in low-level exposure to some of the listed substances, including benzene, formaldehyde and soot, due primarily to the incomplete combustion of natural gas or liquid petroleum (LP)
3
IMPORTANT SAFETY INSTRUCTIONS
fuels. Properly adjusted burners will minimize incomplete combustion. Exposure to these substances can also be minimized by properly venting the burners to the outdoors.
IMPORTANT NOTICE REGARDING PET BIRDS:
Never keep pet birds in the kitchen or in rooms where the fumes from the kitchen could reach. Birds have a very sensitive respiratory system. Fumes released during an oven self-cleaning cycle may be harmful or fatal to birds. Fumes released due to overheated cooking oil, fat, margarine and overheated non-stick cookware may be equally harmful.
Electrical Connection
Appliances which require electrical power are equipped with a three-prong
grounding plug which must be plugged directly into a properly grounded three-hole 120 volt
electrical outlet.
Always disconnect power to appliance before servicing.
The three-prong grounding plug offers protection against shock hazards. DO NOT CUT OR REMOVE THE THIRD GROUNDING PRONG FROM THE POWER CORD PLUG.
If an ungrounded, two-hole or other type electrical outlet is encountered, it is the personal responsibility of the appliance owner to have the outlet replaced with a properly grounded three-hole electrical outlet.
Ducting Information
Jenn-Air’s ventilation system is designed to capture both cooking fumes and smoke from the cooktop surface. If the system does not, these are some ducting installation situations to check:
•6” diameter round or 3 1/4” x 10” rectangular ducting should be used for duct lengths 10’-60’.
Note: Use 5” diameter round ducting if the duct length is 10' or less.
•No more than three 90° elbows should be used. Distance between elbows should be at least 18”.
•Recommended Jenn-Air wall cap MUST be used. Make sure damper moves freely when ventilation system is operating.
•There should be a minimum clearance of 6” for cooktop installed near a side wall.
•There should be a minimum clearance of 12” between the bottom of the wall cap and the ground.
If there is not an obvious improper installation, there may be a concealed problem such as a pinched joint, obstruction in the pipe, etc. Installation is the responsibility of the installer and questions should be addressed first by the installer. The installer should very carefully check the ducting installation instructions.
• Use the Flow Tester Card provided with your appliance to check the air flow.
Save These Instructions for Future Reference
4
USING YOUR COOKTOP
Surface Controls
CAUTION
•If flame should go out during a cooking operation, turn the burner off. If a strong gas odor is detected, open a window and wait five minutes before relighting the burner.
•Be sure all surface controls are set to the OFF position prior to supplying gas to the cooktop.
•NEVER touch cooktop until it has cooled. Expect some parts of the cooktop, especially around the burners, to become warm or hot during cooking. Use potholders to protect hands.
Surface Control |
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Knobs |
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Use to turn on the surface burners. An |
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infinite choice of heat settings is available |
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from Lo to Hi. At the Hi setting a detent or |
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notch may be felt. |
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Pilotless Ignition
Pilotless ignition eliminates the need for a constant standing pilot light. Each surface burner has a spark ignitor. Use care when cleaning around the
surface burner.
PORTS
If the surface burner does not
light, check if ignitor is broken, soiled or wet.
BURNER CAP
IGNITOR
BURNER BASE
•A clicking (spark) sound will be heard and the burner will light. (All ignitors will spark when any surface burner knob is turned on. However, only the selected burner will light.)
Suggested Heat Settings
The size and type of cookware will affect the heat setting.
SETTINGS |
USES |
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Use Hi to bring liquid to a boil, or reach |
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Lo |
pressure in a pressure cooker. Always |
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reduce setting to a lower heat when |
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iH |
liquids begin to boil or foods begin to |
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cook. |
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An intermediate flame size is used to continue cooking. Food will not cook any faster when a higher flame setting is used than needed to maintain a gentle boil. Water boils at the same temperature whether boiling gently or vigorously.
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Use Lo to simmer foods, keep foods |
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warm and melt chocolate or butter. |
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Some cooking may take place on the |
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Lo setting if the pan is covered. It is |
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possible to reduce the heat by rotating |
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the knob to the OFF position. Be sure |
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flame is stable. |
Flame-SensingTM Re-Ignition
Your cooktop has sealed gas burners with Flame-SensingTM Re-Ignition. If any burner flame should go out, the system will automatically spark to re-ignite the burner (all ignitors will spark when any flame is extinguished, however only the selected burner will reignite).
If intermittent sparking occurs, increase flame (rotate knob clockwise) until clicking (spark) sound ceases.
Setting the Controls
Your cooktop has sealed gas burners with automatic re-ignition. If the burner flame should go out, the system will automatically spark to re-ignite the burner.
1.Place a pan on the burner grate. (To preserve the grate finish, do not operate the burners without a pan on the grate to absorb the heat from the burner flame.)
2.Push in knob and turn immediately counterclockwise to the desired setting.
Operating During a
Power Failure
1.Hold a lighted match to the desired surface burner head.
2.Push in and turn the control knob slowly to the desired setting.
CAUTION
•When lighting the surface burners, be sure all of the controls are in the OFF position. Strike the match first and hold it in position before turning the knob.
•Do not leave the cooktop unattended when cooking during a power failure. The automatic re-ignition feature will not operate during a power failure.
5
USING YOUR COOKTOP
Cooktop at a Glance
MODEL JGD8430
12 3 4 5
1.Left front surface burner (5,000 BTUs on Hi, 900 BTUs on Lo).
2.Left rear surface burner (10,500 BTUs).
3.Vent fan control
4.Right rear surface burner (9,200 BTUs).
5.Right front surface burner (15,000 BTUs).
Sealed Burners
The sealed burners are secured to the cooktop and are not designed to be removed. Since the burners are sealed into the cooktop, boilovers or spills will not seep underneath the cooktop.
However, the burners should be cleaned after each use. The head portion of the burner is easily removed for cleaning. (See page 8 for cleaning directions.)
Burner caps must be correctly placed on the burner base for proper operation of the burner.
High Performance Burner*
There is one high speed burner on your cooktop, located in right front position. This burner offers higher speed cooking that can be used to quickly bring water to a boil and for large-quantity cooking.
Boil performance with the high speed burner is better with the downdraft fan off. Once boiling begins, turn the downdraft fan on to capture steam as necessary.
Simmer Burner*
This burner is located in the left front position. The simmer burner offers a lower BTU flame for:
•Holding delicate sauces warm.
•Melting chocolate or butter.
The “Melt and Hold” performance of the simmer burner can be enhanced by turning the downdraft fan on.
Always hold food at proper food temperatures. The USDA recommends food temperatures between 140° - 170° F.
* BTU ratings will vary when using LP gas.
Grease Filter
Install grease filter per illustration. Unit must not be operated without first properly installing filter as shown.
IMPORTANT: Do not operate system without filter. Filter should always be placed at an angle. As you face the front of the cooktop, the top of the filter should rest against the left side of the vent opening. The bottom should rest against the right side of the vent chamber at the bottom.
Note: If the filter is flat against the fan wall, ventilation effectiveness is reduced.
Burner Grates
The grates must be properly positioned before cooking.
Improper installation
of the grates may result in chipping of the cooktop. To ensure proper positioning, insert the center air grille first. Make sure the bottom legs fit into the locators inside the filter cavity.
Next, put the right and left side grates in place so that the tab on the grate fits over the tab on the center air grille.
Do not operate the
burners without a pan on the grate. The grate’s porcelain
finish may chip without a pan to absorb the heat from the burner flame.
Although the burner grates are durable, they will gradually lose their shine and/or discolor, due to the high temperatures of the gas flame.
6
USING YOUR COOKTOP
Notes
•A properly adjusted burner with clean ports will light within a few seconds. If using natural gas, the flame will be blue with a deeper blue inner cone.
If the burner flame is yellow or is noisy, the air/gas mixture may be incorrect. Contact a service technician to adjust. (Adjustments are not covered by the warranty.)
With LP gas, some yellow tips on the flames are acceptable. This is normal and adjustment is not necessary.
•With some types of gas, you may hear a “popping” sound when the surface burner is turned off. This is a normal operating sound of the burner.
•To improve cooking efficiency and to prevent possible damage to the cooktop or pan, the flame must be adjusted so it does not extend beyond the edge of the pan.
Ventilation System
The built-in ventilation system removes cooking vapors, odors and smoke from foods prepared on your cooktop.
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To operate the ventilation system, |
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turn the vent fan knob located at |
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the center-front of the air grille |
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HIGH |
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clockwise to Low or High. |
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LOW |
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The fan can be used to remove |
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FAN OFF |
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strong odors from the kitchen as |
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when chopping onions near the fan. |
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• Never cover the downdraft opening when the fan is on.
Glass-Ceramic Surface
Notes
•Cooktop may emit light smoke and odor the first few times the cooktop is used. This is normal.
•The glass-ceramic surface may appear discolored when it is hot. This is normal and will disappear when the surface cools.
•Glass-ceramic cooktops retain heat for a period of time after the unit is turned off.
•Do not attempt to lift the cooktop.
Tips to Protect the Glass-Ceramic Surface
•Before first use, clean the cooktop. (See Cleaning, page 8.)
•Do not allow plastic, sugar or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately. (See Cleaning, page 8.)
•Never use cooktop as a work surface or cutting board.
•Do not slide metal pans across a hot surface. The pans may leave marks which can be difficult to remove or leave permanent marks. Any marks should be removed promptly. (See Cleaning, page 8.)
•To prevent scratching or damage to the glass-ceramic top, do not leave sugar, salt or fats on the cooking area. Wipe the cooktop surface with a clean cloth or paper towel before using.
•Never use a soiled dish cloth or sponge to clean the cooktop surface. A film will remain which may cause stains on the cooking surface after the area is heated.
•Do not use foil or foil-type containers. Foil may melt onto the glass. If metal melts on the cooktop, do not use. Call an authorized Jenn-Air Servicer.
•Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.
•Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.
•Do not use chlorine bleach, ammonia or other cleansers not specifically recommended for use on glass-ceramic.
•To retain the appearance of the glass-ceramic gas cooktop, clean after each use.
7
CARE & CLEANING
Cleaning Procedures
CAUTION
•Be sure appliance is off and all parts are cool before handling or cleaning. This is to avoid damage and possible burns.
•To prevent staining or discoloration, clean appliance after each use.
•If a part is removed, be sure it is correctly replaced.
*Brand names for cleaning products are registered trademarks of the respective manufacturers.
**To order direct, call 1-800-JENNAIR (1-800-536-6247) USA and Canada.
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PART |
PROCEDURE |
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Burner Grates - • Allow grates to cool. Remove left and right side grates first. |
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Porcelain on |
• Wash grates with warm, soapy water and a nonabrasive, plastic scrubbing pad. For stubborn soils, clean |
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Cast Iron |
with a soap-filled, nonabrasive pad or Cooktop Cleaning Creme* (Part #20000001)** and a sponge. If soil |
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remains, reapply Cooktop Cleaning Creme*, cover with a damp paper towel and soak for 30 minutes. Scrub |
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again, rinse and dry. |
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• Do not clean in dishwasher or self-cleaning oven. |
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• Replace grates by placing the air grille first. |
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Burner Caps |
Removable Burner Caps |
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and Sealed |
• Allow burner to cool. Remove burner cap and wash in soapy water with a plastic scouring pad. For stub- |
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Gas Burners |
born soils, clean with a soap-filled, nonabrasive pad or Cooktop Cleaning Creme* (Part #20000001)** and |
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a sponge. |
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• Do not clean in dishwasher or self-cleaning oven. |
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Sealed Gas Burner |
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• Clean after each use. Allow burner to cool. Clean with soap and plastic scouring pad. For stubborn soils, |
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clean with a soap-filled, nonabrasive pad. |
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• Be careful not to get water into the center of the burner. |
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• Use care when cleaning the ignitor. If the ignitor is wet or damaged the surface burner will not light. |
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• To ensure even cooking performance, keep burner ports free of food soils/debris. |
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Cooktop - Never use oven cleaners, chlorine bleach, ammonia or glass cleaners with ammonia. NOTE: Call an authorized Glass-Ceramic servicer if the glass-ceramic top should crack, break or if metal or aluminum foil should melt on the cooktop.
•Allow the cooktop to cool before cleaning.
•General – Clean cooktop after each use, with a damp paper towel and Cooktop Cleaning Creme* (Part No. 20000001)**. Then, buff with a clean dry cloth.
NOTE: Permanent stains will develop if soil is allowed to cook on by repeatedly using the cooktop when soiled.
•Heavy Soils or Metal Marks –– Dampen a “scratchless” or “never scratch” scrubber sponge. Apply Cooktop Cleaning Creme* (Part No. 20000001)** and scrub to remove as much soil as possible. Apply a thin layer of the creme over the soil, cover with a damp paper towel and let stand 30-45 minutes (2-3 hours for very heavy soil). Keep moist by covering the paper towel with plastic wrap. Scrub again, then buff with a clean dry cloth.
NOTE: Only use a CLEAN, DAMP “scratchless” pad that is safe for non-stick cookware. The glass will be damaged if the pad is not damp, if the pad is soiled, or if another type of pad is used.
•Burned-on or Crusty Soils –– Scrub with a “scratchless” or “never scratch” scouring pad and
Cooktop Cleaning Creme*. Hold a razor blade scraper at 30° angle and scrape any remaining soil. Then, clean as described above.
• Melted Sugar or Plastic –– Immediately turn burner OFF and allow to cool. Clean residue with razor blade scraper and Cooktop Cleaning Creme*.
Control Knobs • Remove knobs in the OFF position by pulling up. Do not remove seal under knob.
•Wash, rinse and dry. Do not use abrasive cleaning agents as they may scratch the finish.
•Turn on each burner to be sure the knobs have been correctly replaced.
•Do not clean in the dishwasher.
cont.
8
CARE & CLEANING
PART PROCEDURE
Cooktop- • DO NOT USE ANY CLEANING PRODUCT CONTAINING CHLORINE BLEACH. Stainless Steel • ALWAYS WIPE WITH THE GRAIN WHEN CLEANING.
(select models) • DO NOT USE ORANGE OR ABRASIVE CLEANERS.
•Daily Cleaning/Light Soil –– Wipe with one of the following - soapy water, white vinegar/water solution, Formula 409 Glass and Surface Cleaner* or a similar glass cleaner - using a sponge or soft cloth. Rinse and dry. To polish and help prevent fingerprints, follow with Stainless Steel Magic Spray* (Part No. 20000008)**.
•Moderate/Heavy Soil –– Wipe with one of the following - Bon Ami*, Smart Cleanser*, or Soft Scrub* - using a damp sponge or soft cloth. Rinse and dry. Stubborn soils may be removed with a damp multipurpose Scotch-Brite* pad; rub evenly with the grain. Rinse and dry. To restore luster and remove streaks, follow with Stainless Steel Magic Spray*.
•Discoloration –– Using a damp sponge or soft cloth, wipe with Cameo Stainless Steel Cleaner*. Rinse immediately and dry. To remove streaks and restore luster, follow with Stainless Steel Magic Spray*.
Ventilation |
• Air Grille: The air grille lifts off easily. Wipe clean or wash in the sink with mild household |
Chamber |
detergents. To prevent scratching the surface, do not use abrasive cleaners or scrubbing pads. |
and Filter |
• Filter: Turn off ventilation system before removing. The filter is a permanent type and should be cleaned |
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when soiled. Clean in sink with warm water and detergent. |
•Ventilation Chamber: This area, which houses the filter, should be cleaned in the event of spills or whenever it becomes coated with a film of grease. It can be cleaned with a paper towel, damp cloth, or sponge and mild household detergent or cleanser.
* Brand names for cleaning products are registered trademarks of the respective manufacturers.
**To order direct, call 1-800-JENNAIR (1-800-536-6247) USA and Canada.
9
TROUBLESHOOTING
PROBLEM |
SOLUTION |
Surface burner fails to light. |
• Check to be sure plug is securely inserted into receptacle. |
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• Check or re-set circuit breaker. Check or replace fuse. |
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• Check power supply. |
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• Check to be sure burner is correctly rated for your kind of gas. |
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• Check to be sure burner ports or ignition ports are not clogged. |
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• Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged, |
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soiled or wet. If ignitor doesn’t click, turn control knob OFF. |
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• Check to be sure burner cap is correctly seated on the burner base. |
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Surface burner flame lifts |
• Check to be sure a pan is sitting on the grate above. |
off ports. |
• Contact an authorized Jenn-Air servicer. |
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The flame is uneven. |
• Burner ports may be clogged. |
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• Flame may need to be adjusted. Contact an authorized Jenn-Air servicer. |
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Surface burner flame is |
• Some yellow tips on the flame are acceptable when using LP gas. |
yellow in color. |
• Contact an authorized Jenn-Air servicer. |
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Glass-ceramic surface |
1. Tiny scratches or abrasions. |
shows wear. |
• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans |
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across top. Make sure pan bottom is not rough. Use the recommended |
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cleaning agents. See page 8. |
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2. Metal marks. |
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• Do not slide metal pans across top. When cool, clean with Cooktop Cleaning |
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Creme. See page 8. |
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3. Brown streaks and specks. |
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• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure |
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cooktop and pan bottom are clean. |
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4. Areas with a metallic sheen. |
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• Mineral deposits from water and food. Use recommended cleaning agents. |
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See page 8. |
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5. Pitting or flaking. |
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• Remove sugary boilovers promptly. See page 8. |
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Ventilation system is not |
• Check on cross ventilation in room or make up air. |
capturing smoke efficiently. |
• Excessive amount of smoke is being created. |
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• Outside wall cap may be trapped shut. |
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• Cooktop may be improperly installed; check ducting information. See pg. 4. |
|
|
Burner base has some |
The burner base and glass interface has been engineered for a lifetime of service. |
limited movement. |
Some limited movement is intended if excessive force is applied. |
|
• Limit burner movement by holding burner head while cleaning. |
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• Do not use excessive force to clean. |
|
• Do not tighten fasteners. |
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• Do not attempt to reorient burner heads. |
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10
JENN-AIR® COOKING APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to the product) if defective in materials or workmanship:
■ |
Electric element |
■ |
Electronic controls |
■ Touch Pad and microprocessor |
■ |
Magnetron tube |
|
■ |
Glass ceramic cooktop: if due to thermal breakage |
■ |
Sealed gas burners |
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1.Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2.Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3.Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.
5.Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
6.Any food loss due to refrigerator or freezer product failures.
7.Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8.Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9.Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Jenn-Air servicer is not available.
10.The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11.Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find additional help by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call 1-800-688-1100. In Canada,
call 1-800-807-6777. |
9/07 |
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