Zyxel ATP800, ATP500, ATP200 User Manual

User’s Guide

ZyWALL ATP Series

Default Login Details

Version 4.33 Edition 1, 01/2019

LAN Port IP Address

https://192.168.1.1

User Name

admin

Password

1234

Copyright © 2019 Zyxel Communications Corporation

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in product features or web configurator brand style. Every effort has been made to ensure that the information in this manual is accurate.

The version number on the cover page refers to the latest firmware version supported by the Zyxel Device.

Related Documentation

•Quick Start Guide

The Quick Start Guide shows how to connect the Zyxel Device and access the Web Configurator wizards. (See the wizard real time help for information on configuring each screen.) It also contains a connection diagram and package contents list.

•CLI Reference Guide

The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the Zyxel Device.

Note: It is recommended you use the Web Configurator to configure the Zyxel Device.

•Web Configurator Online Help

Click the help icon in any screen for help in configuring that screen and supplementary information.

•More Information

Go to support.zyxel.com to find other information on Zyxel Device.

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Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.

Syntax Conventions

•All models in this series may be referred to as the “Zyxel Device” in this guide.

•Product labels, screen names, field labels and field choices are all in bold font.

•A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration > Network > Interface > Ethernet means you first click Configuration in the navigation panel, then Network, then the Interface sub menu and finally the Ethernet tab to get to that screen.

Icons Used in Figures

Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact representation of your device.

Zyxel Device	Generic Router	Wireless Router / Access Point
Switch	Firewall	Server
Internet	Network Cloud	Smartphone
USB Dongle

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	Contents Overview
	Contents Overview
Introduction ...........................................................................................................................................	24
Initial Setup Wizard ...............................................................................................................................	46
Hardware, Interfaces and Zones ........................................................................................................	63
Quick Setup Wizards .............................................................................................................................	70
Dashboard ..........................................................................................................................................	104
Monitor .................................................................................................................................................	114
Licensing ..............................................................................................................................................	179
Wireless .................................................................................................................................................	185
Interfaces .............................................................................................................................................	206
Routing .................................................................................................................................................	300
DDNS ...................................................................................................................................................	327
NAT .......................................................................................................................................................	333
Redirect Service ..................................................................................................................................	341
ALG .......................................................................................................................................................	347
UPnP .....................................................................................................................................................	354
IP/MAC Binding ...................................................................................................................................	363
Layer 2 Isolation ..................................................................................................................................	368
DNS Inbound LB ..................................................................................................................................	372
IPnP .......................................................................................................................................................	378
IPSec VPN ............................................................................................................................................	380
SSL VPN ................................................................................................................................................	416
L2TP VPN ..............................................................................................................................................	422
BWM (Bandwidth Management) ..................................................................................................	427
Web Authentication ..........................................................................................................................	442
Security Policy .....................................................................................................................................	471
Application Patrol ...............................................................................................................................	497
Content Filter .......................................................................................................................................	506
Anti-Malware .......................................................................................................................................	525
Botnet Filter ..........................................................................................................................................	537
IDP ........................................................................................................................................................	541
Sandboxing .........................................................................................................................................	558
Email Security ......................................................................................................................................	560
SSL Inspection ......................................................................................................................................	571
Object ..................................................................................................................................................	583
Device HA ...........................................................................................................................................	679
Cloud CNM ........................................................................................................................................	686
System ..................................................................................................................................................	693
Log and Report ...................................................................................................................................	753
File Manager .......................................................................................................................................	766
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	Contents Overview
Diagnostics .........................................................................................................................................	781
Packet Flow Explore ..........................................................................................................................	798
Shutdown .............................................................................................................................................	805
Troubleshooting ..................................................................................................................................	806

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Table of Contents
Table of Contents
Document Conventions ......................................................................................................................	3
Contents Overview .............................................................................................................................	4
Table of Contents .................................................................................................................................	6
Part I: User’s Guide..........................................................................................	23
Chapter 1
Introduction ........................................................................................................................................	24
1.1 Overview .........................................................................................................................................	24
1.2 Registration at myZyxel ..................................................................................................................	24
1.2.1 Grace Period .........................................................................................................................	25
1.2.2 Applications ...........................................................................................................................	25
1.3 Management Overview ................................................................................................................	28
1.4 Web Configurator ...........................................................................................................................	29
1.4.1 Web Configurator Access ....................................................................................................	29
1.4.2 Web Configurator Screens Overview .................................................................................	32
1.4.3 Navigation Panel ..................................................................................................................	35
1.4.4 Tables and Lists ......................................................................................................................	42
Chapter 2
Initial Setup Wizard.............................................................................................................................	46
2.1 Initial Setup Wizard Screens ..........................................................................................................	46
2.1.1 Internet Access Setup - WAN Interface .............................................................................	46
2.1.2 Internet Access: Ethernet ....................................................................................................	47
2.1.3 Internet Access: PPPoE .........................................................................................................	48
2.1.4 Internet Access: PPTP ...........................................................................................................	50
2.1.5 Internet Access: L2TP ............................................................................................................	52
2.1.6 Internet Access Setup - Second WAN Interface ...............................................................	54
2.1.7 Internet Access: Congratulations .......................................................................................	55
2.1.8 Date and Time Settings ........................................................................................................	56
2.1.9 Register Device .....................................................................................................................	56
2.1.10 Activate Service ..................................................................................................................	58
2.1.11 Service Settings ....................................................................................................................	59
2.1.12 Wireless Settings: AP Controller .........................................................................................	60
2.1.13 Wireless Settings: SSID & Security ......................................................................................	61
2.1.14 Remote Management ......................................................................................................	61
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Table of Contents
Chapter 3
Hardware, Interfaces and Zones ......................................................................................................	63
3.1 Hardware Overview .......................................................................................................................	63
3.1.1 Front Panels ............................................................................................................................	63
3.1.2 Rear Panels ............................................................................................................................	65
3.2 Mounting .........................................................................................................................................	66
3.2.1 Rack-mounting ......................................................................................................................	66
3.2.2 Wall-mounting .......................................................................................................................	67
3.3 Default Zones, Interfaces, and Ports ............................................................................................	68
3.4 Stopping the Zyxel Device ............................................................................................................	69
Chapter 4
Quick Setup Wizards..........................................................................................................................	70
4.1 Quick Setup Overview ...................................................................................................................	70
4.2 WAN Interface Quick Setup ..........................................................................................................	71
4.2.1 Choose an Ethernet Interface .............................................................................................	71
4.2.2 Select WAN Type ...................................................................................................................	72
4.2.3 Configure WAN IP Settings ...................................................................................................	72
4.2.4 ISP and WAN and ISP Connection Settings ........................................................................	73
4.2.5 Quick Setup Interface Wizard: Summary ...........................................................................	76
4.3 VPN Setup Wizard ...........................................................................................................................	77
4.3.1 Welcome ................................................................................................................................	77
4.3.2 VPN Setup Wizard: Wizard Type ..........................................................................................	78
4.3.3 VPN Express Wizard - Scenario ............................................................................................	79
4.3.4 VPN Express Wizard - Configuration ...................................................................................	80
4.3.5 VPN Express Wizard - Summary ...........................................................................................	80
4.3.6 VPN Express Wizard - Finish ..................................................................................................	81
4.3.7 VPN Advanced Wizard - Scenario .....................................................................................	82
4.3.8 VPN Advanced Wizard - Phase 1 Settings ........................................................................	83
4.3.9 VPN Advanced Wizard - Phase 2 .......................................................................................	85
4.3.10 VPN Advanced Wizard - Summary ..................................................................................	86
4.3.11 VPN Advanced Wizard - Finish .........................................................................................	88
4.4 VPN Settings for Configuration Provisioning Wizard: Wizard Type .............................................	89
4.4.1 Configuration Provisioning Express Wizard - VPN Settings ...............................................	89
4.4.2 Configuration Provisioning VPN Express Wizard - Configuration ....................................	90
4.4.3 VPN Settings for Configuration Provisioning Express Wizard - Summary ........................	91
4.4.4 VPN Settings for Configuration Provisioning Express Wizard - Finish ................................	92
4.4.5 VPN Settings for Configuration Provisioning Advanced Wizard - Scenario ...................	93
4.4.6 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 1 Settings ......	94
4.4.7 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 2 ....................	96
4.4.8 VPN Settings for Configuration Provisioning Advanced Wizard - Summary ..................	96
4.4.9 VPN Settings for Configuration Provisioning Advanced WizardFinish ..........................	99
4.5 VPN Settings for L2TP VPN Settings Wizard ...................................................................................	99
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	Table of Contents
	4.5.1 L2TP VPN Settings ................................................................................................................	100
	4.5.2 L2TP VPN Settings ................................................................................................................	101
	4.5.3 VPN Settings for L2TP VPN Setting Wizard - Summary ....................................................	101
	4.5.4 VPN Settings for L2TP VPN Setting Wizard Completed ...................................................	103
Chapter 5
Dashboard........................................................................................................................................		104
5.1	Overview .......................................................................................................................................	104
	5.1.1 What You Can Do in this Chapter .....................................................................................	104
5.2	The General Screen .....................................................................................................................	104
	5.2.1 Device Information Screen ................................................................................................	106
	5.2.2 System Status Screen ..........................................................................................................	107
	5.2.3 Tx/Rx Statistics ......................................................................................................................	107
	5.2.4 The Latest Logs Screen .......................................................................................................	108
	5.2.5 System Resources Screen ...................................................................................................	108
	5.2.6 DHCP Table Screen .............................................................................................................	109
	5.2.7 Number of Login Users Screen ...........................................................................................	110
	5.2.8 Current Login User ...............................................................................................................	111
	5.2.9 VPN Status ............................................................................................................................	111
	5.2.10 SSL VPN Status ....................................................................................................................	111
5.3	The Advanced Threat Protection Screen ..................................................................................	112
Part II: Technical Reference.........................................................................		113
Chapter 6
Monitor..............................................................................................................................................		114
6.1	Overview .......................................................................................................................................	114
	6.1.1 What You Can Do in this Chapter .....................................................................................	114
6.2	The Port Statistics Screen ............................................................................................................	116
	6.2.1 The Port Statistics Graph Screen .......................................................................................	117
6.3	Interface Status Screen ................................................................................................................	118
6.4	The Traffic Statistics Screen ..........................................................................................................	121
6.5	The Session Monitor Screen ........................................................................................................	124
6.6	The Login Users Screen ................................................................................................................	126
6.7	IGMP Statistics ...............................................................................................................................	127
6.8	The DDNS Status Screen ...............................................................................................................	128
6.9	IP/MAC Binding .............................................................................................................................	128
6.10 Cellular Status Screen ................................................................................................................		129
	6.10.1 More Information ..............................................................................................................	132
6.11 The UPnP Port Status Screen .....................................................................................................		133
6.12 USB Storage Screen ....................................................................................................................		134
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6.13	Ethernet Neighbor Screen ........................................................................................................	135
6.14 FQDN Object Screen ................................................................................................................		136
6.15	AP Information: AP List ...............................................................................................................	138
6.15.1 AP List: More Information ................................................................................................		140
6.15.2 AP List: Config AP .............................................................................................................		143
6.16	AP Information: Radio List ..........................................................................................................	145
6.16.1 Radio List: More Information ............................................................................................		147
6.17	AP Information: Top N APs ........................................................................................................	148
6.18	AP Information: Single AP ..........................................................................................................	150
6.19	ZyMesh .........................................................................................................................................	151
6.20	SSID Info .......................................................................................................................................	152
6.21	Station Info: Station List ..............................................................................................................	152
6.22	Station Info: Top N Stations ........................................................................................................	153
6.23	Station Info: Single Station .........................................................................................................	154
6.24 Detected Device .......................................................................................................................		155
6.25	The IPSec Screen ........................................................................................................................	156
6.26	The SSL Screen .............................................................................................................................	158
6.27	The L2TP over IPSec Screen .......................................................................................................	158
6.28	The Content Filter Screen ..........................................................................................................	159
6.29	The App Patrol Screen ...............................................................................................................	161
6.30	The Anti-Malware Screen ..........................................................................................................	162
6.31	The IDP Screen ............................................................................................................................	164
6.32	The Email Security Screens .........................................................................................................	166
6.32.1 Email Security Summary ...................................................................................................		166
6.32.2 The Email Security Status Screen .....................................................................................		168
6.33	The Botnet Filter Screen ..............................................................................................................	170
6.34	The Sandboxing Screen .............................................................................................................	171
6.35	The SSL Inspection Screens ........................................................................................................	172
6.35.1 Certificate Cache List .......................................................................................................		173
6.36	Log Screens .................................................................................................................................	174
6.36.1 View Log ............................................................................................................................		174
6.36.2 View AP Log .......................................................................................................................		176
Chapter 7
Licensing...........................................................................................................................................		179
7.1 Registration Overview ..................................................................................................................		179
7.1.1 What you Need to Know ....................................................................................................		179
7.1.2 Registration Screen .............................................................................................................		180
7.1.3 Service Screen .....................................................................................................................		180
7.2 Signature Update .........................................................................................................................		182
7.2.1 What you Need to Know ....................................................................................................		182
7.2.2 The Signature Screen ..........................................................................................................		183
7.2.3 Auto Update ........................................................................................................................		183
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	Table of Contents
Chapter 8
Wireless .............................................................................................................................................		185
8.1	Overview .......................................................................................................................................	185
	8.1.1 What You Can Do in this Chapter .....................................................................................	185
8.2	Controller Screen .........................................................................................................................	185
8.3 AP Management Screens ...........................................................................................................		186
	8.3.1 Mgnt. AP List .......................................................................................................................	186
	8.3.2 AP Policy ..............................................................................................................................	190
	8.3.3 AP Group .............................................................................................................................	191
	8.3.4 Firmware ...............................................................................................................................	197
8.4 MON Mode ...................................................................................................................................		198
	8.4.1 Add/Edit Rogue/Friendly List ..............................................................................................	200
8.5	Auto Healing .................................................................................................................................	201
8.6	RTLS Overview ...............................................................................................................................	201
	8.6.1 What You Can Do in this Chapter .....................................................................................	202
	8.6.2 Before You Begin .................................................................................................................	202
	8.6.3 Configuring RTLS ..................................................................................................................	203
8.7	Technical Reference ....................................................................................................................	204
	8.7.1 Dynamic Channel Selection ..............................................................................................	204
	8.7.2 Load Balancing ...................................................................................................................	205
Chapter 9
Interfaces	..........................................................................................................................................	206
9.1	Interface Overview ......................................................................................................................	206
	9.1.1 What You Can Do in this Chapter .....................................................................................	206
	9.1.2 What You Need to Know ...................................................................................................	206
	9.1.3 What You Need to Do First .................................................................................................	211
9.2	Port Role .........................................................................................................................................	211
9.3	Ethernet Summary Screen ...........................................................................................................	212
	9.3.1 Ethernet Edit ........................................................................................................................	214
	9.3.2 Proxy ARP .............................................................................................................................	229
	9.3.3 Virtual Interfaces ................................................................................................................	230
	9.3.4 References ...........................................................................................................................	231
	9.3.5 Add/Edit DHCPv6 Request/Release Options ...................................................................	232
	9.3.6 Add/Edit DHCP Extended Options ...................................................................................	233
9.4	PPP Interfaces ...............................................................................................................................	234
	9.4.1 PPP Interface Summary ......................................................................................................	235
	9.4.2 PPP Interface Add or Edit ..................................................................................................	236
9.5	Cellular Configuration Screen .....................................................................................................	241
	9.5.1 Cellular Choose Slot ...........................................................................................................	244
	9.5.2 Add / Edit Cellular Configuration ......................................................................................	244
9.6	Tunnel Interfaces ..........................................................................................................................	250
	9.6.1 Configuring a Tunnel ..........................................................................................................	252
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9.6.2 Tunnel Add or Edit Screen ..................................................................................................		253
9.7 VLAN Interfaces ...........................................................................................................................		257
9.7.1 VLAN Summary Screen .......................................................................................................		258
9.7.2 VLAN Add/Edit ...................................................................................................................		259
9.8 Bridge Interfaces ..........................................................................................................................		270
9.8.1 Bridge Summary ..................................................................................................................		272
9.8.2 Bridge Add/Edit ..................................................................................................................		273
9.9 VTI ...................................................................................................................................................		283
9.9.1 Restrictions for IPSec Virtual Tunnel Interface ..................................................................		284
9.9.2 VTI Screen ............................................................................................................................		284
9.9.3 VTI Add/Edit .........................................................................................................................		285
9.10	Trunk Overview ...........................................................................................................................	288
9.10.1 What You Need to Know .................................................................................................		288
9.11 The Trunk Summary Screen ........................................................................................................		291
9.11.1 Configuring a User-Defined Trunk ...................................................................................		292
9.11.2 Configuring the System Default Trunk ............................................................................		294
9.12	Interface Technical Reference .................................................................................................	296
Chapter 10
Routing ..............................................................................................................................................		300
10.1	Policy and Static Routes Overview ...........................................................................................	300
10.1.1 What You Can Do in this Chapter ...................................................................................		300
10.1.2 What You Need to Know ................................................................................................		301
10.2	Policy Route Screen ...................................................................................................................	302
10.2.1 Policy Route Edit Screen ..................................................................................................		304
10.3	IP Static Route Screen ................................................................................................................	309
10.3.1 Static Route Add/Edit Screen ..........................................................................................		309
10.4	Policy Routing Technical Reference ........................................................................................	311
10.5	Routing Protocols Overview .....................................................................................................	311
10.5.1 What You Need to Know .................................................................................................		312
10.6	The RIP Screen .............................................................................................................................	312
10.7 The OSPF Screen .........................................................................................................................		314
10.7.1 Configuring the OSPF Screen ..........................................................................................		317
10.7.2 OSPF Area Add/Edit Screen ...........................................................................................		318
10.7.3 Virtual Link Add/Edit Screen ...........................................................................................		320
10.8	BGP (Border Gateway Protocol) ..............................................................................................	321
10.8.1 Allow BGP Packets to Enter the Zyxel Device ................................................................		322
10.8.2 Configuring the BGP Screen ............................................................................................		322
10.8.3 The BGP Neighbors Screen ..............................................................................................		324
10.8.4 Example Scenario .............................................................................................................		325
Chapter 11
DDNS ................................................................................................................................................		327
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Table of Contents
11.1 DDNS Overview ...........................................................................................................................	327
11.1.1 What You Can Do in this Chapter ...................................................................................	327
11.1.2 What You Need to Know .................................................................................................	327
11.2 The DDNS Screen ........................................................................................................................	328
11.2.1 The Dynamic DNS Add/Edit Screen ................................................................................	329
Chapter 12
NAT ....................................................................................................................................................	333
12.1 NAT Overview .............................................................................................................................	333
12.1.1 What You Can Do in this Chapter ...................................................................................	333
12.1.2 What You Need to Know .................................................................................................	333
12.2 The NAT Screen ...........................................................................................................................	334
12.2.1 The NAT Add/Edit Screen .................................................................................................	336
12.3 NAT Technical Reference ..........................................................................................................	339
Chapter 13
Redirect Service...............................................................................................................................	341
13.1 Overview .....................................................................................................................................	341
13.1.1 HTTP Redirect .....................................................................................................................	341
13.1.2 SMTP Redirect ....................................................................................................................	341
13.1.3 What You Can Do in this Chapter ...................................................................................	342
13.1.4 What You Need to Know .................................................................................................	342
13.2 The Redirect Service Screen .....................................................................................................	344
13.2.1 The Redirect Service Edit Screen .....................................................................................	345
Chapter 14
ALG....................................................................................................................................................	347
14.1 ALG Overview .............................................................................................................................	347
14.1.1 What You Need to Know .................................................................................................	347
14.1.2 Before You Begin ...............................................................................................................	350
14.2 The ALG Screen ..........................................................................................................................	350
14.3 ALG Technical Reference .........................................................................................................	352
Chapter 15
UPnP...................................................................................................................................................	354
15.1 UPnP and NAT-PMP Overview ...................................................................................................	354
15.2 What You Need to Know ...........................................................................................................	354
15.2.1 NAT Traversal .....................................................................................................................	354
15.2.2 Cautions with UPnP and NAT-PMP ..................................................................................	355
15.3 UPnP Screen ................................................................................................................................	355
15.4 Technical Reference ..................................................................................................................	356
15.4.1 Turning on UPnP in Windows 7 Example .........................................................................	356
15.4.2 Web Configurator Easy Access .......................................................................................	360
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Table of Contents
Chapter 16
IP/MAC Binding................................................................................................................................	363
16.1 IP/MAC Binding Overview .........................................................................................................	363
16.1.1 What You Can Do in this Chapter ...................................................................................	363
16.1.2 What You Need to Know .................................................................................................	363
16.2 IP/MAC Binding Summary .........................................................................................................	364
16.2.1 IP/MAC Binding Edit ..........................................................................................................	365
16.2.2 Static DHCP Edit ................................................................................................................	366
16.3 IP/MAC Binding Exempt List .......................................................................................................	367
Chapter 17
Layer 2 Isolation ...............................................................................................................................	368
17.1 Overview .....................................................................................................................................	368
17.1.1 What You Can Do in this Chapter ...................................................................................	368
17.2 Layer-2 Isolation General Screen .............................................................................................	368
17.3 White List Screen .........................................................................................................................	369
17.3.1 Add/Edit White List Rule ...................................................................................................	370
Chapter 18
DNS Inbound LB................................................................................................................................	372
18.1 DNS Inbound Load Balancing Overview .................................................................................	372
18.1.1 What You Can Do in this Chapter ...................................................................................	372
18.2 The DNS Inbound LB Screen ......................................................................................................	373
18.2.1 The DNS Inbound LB Add/Edit Screen ............................................................................	374
18.2.2 The DNS Inbound LB Add/Edit Member Screen ............................................................	376
Chapter 19
IPnP....................................................................................................................................................	378
19.1 IPnP Overview ............................................................................................................................	378
19.1.1 What You Can Do in this Chapter ...................................................................................	378
19.2 IPnP Screen ..................................................................................................................................	379
Chapter 20
IPSec VPN .........................................................................................................................................	380
20.1 Virtual Private Networks (VPN) Overview .................................................................................	380
20.1.1 What You Can Do in this Chapter ...................................................................................	382
20.1.2 What You Need to Know .................................................................................................	382
20.1.3 Before You Begin ...............................................................................................................	385
20.2 The VPN Connection Screen .....................................................................................................	385
20.2.1 The VPN Connection Add/Edit Screen ..........................................................................	387
20.3 The VPN Gateway Screen .........................................................................................................	394
20.3.1 The VPN Gateway Add/Edit Screen ...............................................................................	395
20.4 VPN Concentrator .....................................................................................................................	402
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20.4.1 VPN Concentrator Requirements and Suggestions ......................................................		402
20.4.2 VPN Concentrator Screen ...............................................................................................		403
20.4.3 The VPN Concentrator Add/Edit Screen ........................................................................		403
20.5	Zyxel Device IPSec VPN Client Configuration Provisioning ....................................................	404
20.6	IPSec VPN Background Information .........................................................................................	406
Chapter 21
SSL VPN..............................................................................................................................................		416
21.1	Overview .....................................................................................................................................	416
21.1.1 What You Can Do in this Chapter ...................................................................................		416
21.1.2 What You Need to Know .................................................................................................		416
21.2	The SSL Access Privilege Screen ................................................................................................	417
21.2.1 The SSL Access Privilege Policy Add/Edit Screen .........................................................		418
21.3	The SSL Global Setting Screen ...................................................................................................	420
Chapter 22
L2TP VPN............................................................................................................................................		422
22.1	Overview .....................................................................................................................................	422
22.1.1 What You Can Do in this Chapter ...................................................................................		422
22.1.2 What You Need to Know .................................................................................................		422
22.2	L2TP VPN Screen .........................................................................................................................	423
22.2.1 Example: L2TP and Zyxel Device Behind a NAT Router ................................................		425
Chapter 23
BWM (Bandwidth Management) .................................................................................................		427
23.1	Overview .....................................................................................................................................	427
23.1.1 What You Can Do in this Chapter ...................................................................................		427
23.1.2 What You Need to Know ................................................................................................		427
23.2 The Bandwidth Management Configuration ..........................................................................		431
23.2.1 The Bandwidth Management Add/Edit Screen ............................................................		434
Chapter 24
Web Authentication ........................................................................................................................		442
24.1 Web Auth Overview ...................................................................................................................		442
24.1.1 What You Can Do in this Chapter ...................................................................................		442
24.1.2 What You Need to Know .................................................................................................		443
24.2	Web Authentication General Screen ......................................................................................	443
24.2.1 User-aware Access Control Example .............................................................................		448
24.2.2 Authentication Type Screen ............................................................................................		454
24.2.3 Custom Web Portal / User Agreement File Screen .......................................................		458
24.3 SSO Overview ..............................................................................................................................		459
24.4	SSO - Zyxel Device Configuration .............................................................................................	461
24.4.1 Configuration Overview ...................................................................................................		461
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24.4.2 Configure the Zyxel Device to Communicate with SSO ..............................................		461
24.4.3 Enable Web Authentication ............................................................................................		462
24.4.4 Create a Security Policy ...................................................................................................		464
24.4.5 Configure User Information ..............................................................................................		465
24.4.6 Configure an Authentication Method ...........................................................................		466
24.4.7 Configure Active Directory ..............................................................................................		467
24.5	SSO Agent Configuration ..........................................................................................................	468
Chapter 25
Security Policy..................................................................................................................................		471
25.1	Overview .....................................................................................................................................	471
25.2	One Security ................................................................................................................................	472
25.3 What You Can Do in this Chapter ............................................................................................		475
25.3.1 What You Need to Know .................................................................................................		475
25.4	The Security Policy Screen .........................................................................................................	477
25.4.1 Configuring the Security Policy Control Screen ............................................................		478
25.4.2 The Security Policy Control Add/Edit Screen .................................................................		482
25.5 Anomaly Detection and Prevention Overview ......................................................................		483
25.5.1 The Anomaly Detection and Prevention General Screen ...........................................		484
25.5.2 Creating New ADP Profiles ..............................................................................................		485
25.5.3 Traffic Anomaly Profiles ...................................................................................................		486
25.5.4 Protocol Anomaly Profiles ................................................................................................		489
25.6	The Session Control Screen ........................................................................................................	492
25.6.1 The Session Control Add/Edit Screen ..............................................................................		493
25.7	Security Policy Example Applications ......................................................................................	494
Chapter 26
Application Patrol ............................................................................................................................		497
26.1	Overview .....................................................................................................................................	497
26.1.1 What You Can Do in this Chapter ...................................................................................		497
26.1.2 What You Need to Know ................................................................................................		497
26.2	Application Patrol Profile ...........................................................................................................	498
26.2.1 Apply to a Security Policy ................................................................................................		499
26.2.2 The Application Patrol Profile Add/Edit Screen - My Application ...............................		502
26.2.3 The Application Patrol Profile Add/Edit Screen - Query Result ....................................		503
Chapter 27
Content Filter ....................................................................................................................................		506
27.1	Overview .....................................................................................................................................	506
27.1.1 What You Can Do in this Chapter ...................................................................................		506
27.1.2 What You Need to Know .................................................................................................		506
27.1.3 Before You Begin ...............................................................................................................		508
27.2	Content Filter Profile Screen ......................................................................................................	508
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27.2.1 Apply to a Security Policy ................................................................................................		509
27.2.2 Content Filter Add Profile Category Service ..................................................................		512
27.2.3 Content Filter Add Filter Profile Custom Service ...........................................................		518
27.3	Content Filter Trusted Web Sites Screen .................................................................................	521
27.4	Content Filter Forbidden Web Sites Screen ............................................................................	522
27.5	Content Filter Technical Reference .........................................................................................	523
Chapter 28
Anti-Malware....................................................................................................................................		525
28.1	Overview .....................................................................................................................................	525
28.1.1 What You Can Do in this Chapter ...................................................................................		529
28.2	Anti-Malware Screen .................................................................................................................	530
28.2.1 Anti-Malware Black List or White List Add/Edit ...............................................................		533
28.3	Anti-Malware Signature Searching ...........................................................................................	534
28.4	Anti-Malware Technical Reference .........................................................................................	535
Chapter 29
Botnet Filter .......................................................................................................................................		537
29.1	Overview .....................................................................................................................................	537
29.1.1 What You Can Do in this Chapter ...................................................................................		537
29.2	Botnet Filter Screen .....................................................................................................................	537
Chapter 30
IDP .....................................................................................................................................................		541
30.1	Overview .....................................................................................................................................	541
30.1.1 What You Can Do in this Chapter ...................................................................................		541
30.1.2 What You Need To Know .................................................................................................		541
30.1.3 Before You Begin ...............................................................................................................		541
30.2	The IDP Screen ............................................................................................................................	541
30.2.1 Query Example ..................................................................................................................		546
30.3	IDP Custom Signatures ..............................................................................................................	547
30.3.1 Add / Edit Custom Signatures .........................................................................................		548
30.3.2 Custom Signature Example .............................................................................................		552
30.3.3 Applying Custom Signatures ............................................................................................		554
30.3.4 Verifying Custom Signatures ............................................................................................		555
30.4	IDP Technical Reference ...........................................................................................................	555
Chapter 31
Sandboxing ......................................................................................................................................		558
31.1	Overview .....................................................................................................................................	558
31.1.1 What You Can Do in this Chapter ...................................................................................		558
31.2 Sandboxing Screen ....................................................................................................................		558
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	Table of Contents
Chapter 32
Email Security ...................................................................................................................................		560
32.1	Overview .....................................................................................................................................	560
32.1.1 What You Can Do in this Chapter ...................................................................................		560
32.1.2 What You Need to Know .................................................................................................		560
32.2	Before You Begin ........................................................................................................................	561
32.3	The Email Security Screen ..........................................................................................................	562
32.4	The Black List / White List Screen ...............................................................................................	565
32.4.1 The Black or White List Add/Edit Screen .........................................................................		566
32.4.2 Regular Expressions in Black or White List Entries ...........................................................		567
32.5	Email Security Technical Reference .........................................................................................	567
Chapter 33
SSL Inspection...................................................................................................................................		571
33.1	Overview .....................................................................................................................................	571
33.1.1 What You Can Do in this Chapter ...................................................................................		571
33.1.2 What You Need To Know .................................................................................................		571
33.1.3 Before You Begin ...............................................................................................................		572
33.2	The SSL Inspection Profile Screen ..............................................................................................	572
33.2.1 Apply to a Security Policy ................................................................................................		573
33.2.2 Add / Edit SSL Inspection Profiles ....................................................................................		576
33.3	Exclude List Screen ....................................................................................................................	577
33.4	Certificate Update Screen .......................................................................................................	579
33.5	Install a CA Certificate in a Browser .........................................................................................	580
Chapter 34
Object ...............................................................................................................................................		583
34.1	Zones Overview ..........................................................................................................................	583
34.1.1 What You Need to Know .................................................................................................		583
34.1.2 The Zone Screen ................................................................................................................		584
34.2	User/Group Overview ................................................................................................................	586
34.2.1 What You Need To Know .................................................................................................		586
34.2.2 User/Group User Summary Screen ..................................................................................		588
34.2.3 User/Group Group Summary Screen ..............................................................................		591
34.2.4 User/Group Setting Screen .............................................................................................		593
34.2.5 User/Group MAC Address Summary Screen ................................................................		598
34.2.6 User /Group Technical Reference ..................................................................................		600
34.3	AP Profile Overview ....................................................................................................................	600
34.3.1 Radio Screen .....................................................................................................................		601
34.3.2 SSID Screen .......................................................................................................................		607
34.4	MON Profile ................................................................................................................................	616
34.4.1 Overview ............................................................................................................................		616
34.4.2 Configuring MON Profile .................................................................................................		617
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34.4.3 Add/Edit MON Profile .......................................................................................................	618
34.4.4 Technical Reference ........................................................................................................	619
34.5 ZyMesh Overview .......................................................................................................................	620
34.5.1 ZyMesh Profile ....................................................................................................................	622
34.5.2 Add/Edit ZyMesh Profile ...................................................................................................	623
34.6 Address/Geo IP Overview .........................................................................................................	623
34.6.1 What You Need To Know .................................................................................................	624
34.6.2 Address Summary Screen ................................................................................................	624
34.6.3 Address Group Summary Screen ....................................................................................	628
34.6.4 Geo IP Summary Screen ..................................................................................................	630
34.7 Service Overview ........................................................................................................................	632
34.7.1 What You Need to Know .................................................................................................	632
34.7.2 The Service Summary Screen ..........................................................................................	633
34.7.3 The Service Group Summary Screen .............................................................................	635
34.8 Schedule Overview ...................................................................................................................	636
34.8.1 What You Need to Know .................................................................................................	637
34.8.2 The Schedule Screen ........................................................................................................	637
34.8.3 The Schedule Group Screen ............................................................................................	640
34.9 AAA Server Overview ...............................................................................................................	642
34.9.1 Directory Service (AD/LDAP) ...........................................................................................	642
34.9.2 RADIUS Server ....................................................................................................................	642
34.9.3 ASAS ....................................................................................................................................	643
34.9.4 What You Need To Know .................................................................................................	643
34.9.5 Active Directory or LDAP Server Summary .....................................................................	645
34.9.6 RADIUS Server Summary ...................................................................................................	648
34.10 Auth. Method Overview ........................................................................................................	651
34.10.1 Before You Begin .............................................................................................................	651
34.10.2 Example: Selecting a VPN Authentication Method ...................................................	651
34.10.3 Authentication Method Objects ...................................................................................	652
34.10.4 Two-Factor Authentication ............................................................................................	654
34.11 Certificate Overview ...............................................................................................................	657
34.11.1 What You Need to Know ...............................................................................................	657
34.11.2 Verifying a Certificate ....................................................................................................	659
34.11.3 The My Certificates Screen ............................................................................................	660
34.11.4 The Trusted Certificates Screen ....................................................................................	667
34.11.5 Certificates Technical Reference .................................................................................	672
34.12 ISP Account Overview ............................................................................................................	672
34.12.1 ISP Account Summary ....................................................................................................	672
34.13 DHCPv6 Overview ....................................................................................................................	675
34.13.1 The DHCPv6 Request Screen .........................................................................................	675
34.13.2 The DHCPv6 Lease Screen .............................................................................................	677
Chapter 35
Device HA.........................................................................................................................................	679
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35.1 Device HA Overview ..................................................................................................................	679
35.1.1 What You Can Do in These Screens ................................................................................	679
35.2 Device HA Status ........................................................................................................................	679
35.3 Device HA Pro .............................................................................................................................	681
35.3.1 Deploying Device HA Pro ................................................................................................	682
35.3.2 Configuring Device HA Pro ..............................................................................................	682
35.4 View Log ......................................................................................................................................	684
Chapter 36
Cloud CNM......................................................................................................................................	686
36.1 Cloud CNM Overview ................................................................................................................	686
36.1.1 What You Can Do in this Chapter ...................................................................................	686
36.2 Cloud CNM SecuManager .......................................................................................................	686
36.3 Cloud CNM SecuReporter .........................................................................................................	689
Chapter 37
System...............................................................................................................................................	693
37.1 Overview .....................................................................................................................................	693
37.1.1 What You Can Do in this Chapter ...................................................................................	693
37.2 Host Name ...................................................................................................................................	694
37.3 USB Storage .................................................................................................................................	694
37.4 Date and Time ............................................................................................................................	695
37.4.1 Pre-defined NTP Time Servers List .....................................................................................	698
37.4.2 Time Server Synchronization ............................................................................................	698
37.5 Console Port Speed ...................................................................................................................	699
37.6 DNS Overview .............................................................................................................................	700
37.6.1 DNS Server Address Assignment ......................................................................................	700
37.6.2 Configuring the DNS Screen ............................................................................................	700
37.6.3 (IPv6) Address Record ......................................................................................................	704
37.6.4 PTR Record .........................................................................................................................	704
37.6.5 Adding an (IPv6) Address/PTR Record ..........................................................................	704
37.6.6 CNAME Record .................................................................................................................	705
37.6.7 Adding a CNAME Record ................................................................................................	705
37.6.8 Domain Zone Forwarder .................................................................................................	706
37.6.9 Adding a Domain Zone Forwarder .................................................................................	706
37.6.10 MX Record ......................................................................................................................	707
37.6.11 Adding a MX Record ......................................................................................................	707
37.6.12 Security Option Control ..................................................................................................	708
37.6.13 Editing a Security Option Control ..................................................................................	708
37.6.14 Adding a DNS Service Control Rule ..............................................................................	709
37.7 WWW Overview ..........................................................................................................................	710
37.7.1 Service Access Limitations ...............................................................................................	710
37.7.2 System Timeout ..................................................................................................................	710
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37.7.3 HTTPS ...................................................................................................................................	710
37.7.4 Configuring WWW Service Control .................................................................................	711
37.7.5 Service Control Rules ........................................................................................................	714
37.7.6 Customizing the WWW Login Page ................................................................................	715
37.7.7 HTTPS Example ...................................................................................................................	720
37.8 SSH .............................................................................................................................................	727
37.8.1 How SSH Works ..................................................................................................................	728
37.8.2 SSH Implementation on the Zyxel Device ......................................................................	729
37.8.3 Requirements for Using SSH ..............................................................................................	729
37.8.4 Configuring SSH .................................................................................................................	729
37.8.5 Service Control Rules ........................................................................................................	730
37.8.6 Secure Telnet Using SSH Examples ..................................................................................	731
37.9 Telnet ...........................................................................................................................................	732
37.9.1 Configuring Telnet .............................................................................................................	732
37.9.2 Service Control Rules ........................................................................................................	734
37.10 FTP ..............................................................................................................................................	734
37.10.1 Configuring FTP ................................................................................................................	734
37.10.2 Service Control Rules ......................................................................................................	736
37.11 SNMP .........................................................................................................................................	736
37.11.1 SNMPv3 and Security ......................................................................................................	737
37.11.2 Supported MIBs ...............................................................................................................	738
37.11.3 SNMP Traps .......................................................................................................................	738
37.11.4 Configuring SNMP ...........................................................................................................	738
37.11.5 Add SNMPv3 User ............................................................................................................	741
37.11.6 Service Control Rules ......................................................................................................	741
37.12 Authentication Server ..............................................................................................................	742
37.12.1 Add/Edit Trusted RADIUS Client ....................................................................................	744
37.13 Notification > Mail Server .........................................................................................................	744
37.14 Notification > SMS .....................................................................................................................	746
37.15 Language Screen .....................................................................................................................	747
37.16 IPv6 Screen ................................................................................................................................	747
37.17 Zyxel One Network (ZON) Utility .............................................................................................	748
37.17.1 Requirements ...................................................................................................................	748
37.17.2 Run the ZON Utility ...........................................................................................................	749
37.17.3 Zyxel One Network (ZON) System Screen ....................................................................	752
Chapter 38
Log and Report.................................................................................................................................	753
38.1 Overview .....................................................................................................................................	753
38.1.1 What You Can Do In this Chapter ..................................................................................	753
38.2 Email Daily Report .......................................................................................................................	753
38.3 Log Setting Screens ...................................................................................................................	755
38.3.1 Log Setting Summary ........................................................................................................	755
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38.3.2 Edit System Log Settings ..................................................................................................		756
38.3.3 Edit Log on USB Storage Setting .....................................................................................		760
38.3.4 Edit Remote Server Log Settings .....................................................................................		761
38.3.5 Log Category Settings Screen .........................................................................................		763
Chapter 39
File Manager ....................................................................................................................................		766
39.1	Overview .....................................................................................................................................	766
39.1.1 What You Can Do in this Chapter ...................................................................................		766
39.1.2 What you Need to Know ..................................................................................................		766
39.2	The Configuration File Screen ...................................................................................................	768
39.3	Firmware Management ...........................................................................................................	773
39.3.1 Cloud Helper .....................................................................................................................		773
39.3.2 The Firmware Management Screen ...............................................................................		775
39.3.3 Firmware Upgrade via USB Stick ......................................................................................		778
39.4	The Shell Script Screen ..............................................................................................................	778
Chapter 40
Diagnostics ......................................................................................................................................		781
40.1	Overview .....................................................................................................................................	781
40.1.1 What You Can Do in this Chapter ...................................................................................		781
40.2	The Diagnostics Screens ............................................................................................................	781
40.2.1 The Diagnostics Collect Screen .......................................................................................		782
40.2.2 The Diagnostics Collect on AP Screen ...........................................................................		783
40.2.3 The Diagnostics Files Screen ............................................................................................		784
40.3	The Packet Capture Screen ......................................................................................................	785
40.3.1 The Packet Capture Files Screen ....................................................................................		787
40.4 The CPU / Memory Status Screen .............................................................................................		788
40.5	The System Log Screen ..............................................................................................................	790
40.6	The Remote Assistance Screen .................................................................................................	790
40.7	The Network Tool Screen ...........................................................................................................	792
40.8	The Routing Traces Screen ........................................................................................................	794
40.9	The Wireless Frame Capture Screen ........................................................................................	795
40.9.1 The Wireless Frame Capture Files Screen ......................................................................		797
Chapter 41
Packet Flow Explore .......................................................................................................................		798
41.1	Overview .....................................................................................................................................	798
41.1.1 What You Can Do in this Chapter ...................................................................................		798
41.2	The Routing Status Screen .........................................................................................................	798
41.3	The SNAT Status Screen ..............................................................................................................	802
Chapter 42
Shutdown ..........................................................................................................................................		805
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	Table of Contents
42.1	Overview .....................................................................................................................................	805
42.1.1 What You Need To Know .................................................................................................		805
42.2 The Shutdown Screen ................................................................................................................		805
Chapter 43
Troubleshooting................................................................................................................................		806
43.1	Resetting the Zyxel Device ........................................................................................................	818
43.2	Getting More Troubleshooting Help .........................................................................................	819
Appendix A Customer Support .....................................................................................................		820
Appendix B Product Features ........................................................................................................		826
Appendix C Legal Information ......................................................................................................		830
Index .................................................................................................................................................		838

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PART I

User’s Guide

23

CHAPTER 1

Introduction

1.1 Overview

Zyxel Device refers to these models as outlined below.

•ATP200

•ATP500

•ATP800

Most screen shots in this guide come from the ATP200.

Note the following differences between the device models:

•ATP500 and ATP800 support Device HA Pro.

•Some interface names vary by model - see Table 13 on page 68 and Table 14 on page 68 for default port / interface name mapping. See Table 15 on page 69 for default interface / zone mapping.

See the product’s datasheet for detailed information on a specific model.

1.2 Registration at myZyxel

myZyxel is Zyxel’s online services center where you can register your Zyxel Device and manage subscription services available for your Zyxel Device (see Configuration > Licensing > Registration > Service for services available for your Zyxel Device).

•For Zyxel Devices that already have firmware version 4.25 or later, you have to register your Zyxel Device and activate the corresponding service at myZyxel (through your Zyxel Device).

•For Zyxel Devices upgrading to firmware version 4.25 or later, you may skip registering your Zyxel Device and activating the corresponding service at myZyxel (through your Zyxel Device). However, it is highly recommended to at least register your Zyxel Device. At the time of writing, the Firmware Upgrade license providing Cloud Helper new firmware notifications, is free when you register your Zyxel Device.

Note: You need to create a myZyxel account at http://portal.myZyxel.com before you can register your device and activate the services at myZyxel.

You may need your Zyxel Device’s serial number and LAN MAC address to register it at myZyxel. See the label at the back of the Zyxel Device’s for details.

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Figure 1 myZyxel Login

1.2.1 Grace Period

SecuReporter and service licenses have a 15-day grace period after a license expires. Services will continue to work in this period during which you will receive notifications to renew your license(s). New license(s) are valid for 1 year from the date of purchase.

1.2.2 Applications

These are some Zyxel Device application scenarios.

Security Router

Security includes a Stateful Packet Inspection (SPI) firewall.

Figure 2 Applications: Security Router Applications: Security Router

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IPv6 Routing

The Zyxel Device supports IPv6 Ethernet, PPP, VLAN, and bridge routing. You may also create IPv6 policy routes and IPv6 objects. The Zyxel Device can also route IPv6 packets through IPv4 networks using different tunneling methods.

Figure 3 Applications: IPv6 Routing

VPN Connectivity

Set up VPN tunnels with other companies, branch offices, telecommuters, and business travelers to provide secure access to your network. AS is an Authentication Server in the below figure.

Figure 4 Applications: VPN Connectivity

SSL VPN Network Access

SSL VPN lets remote users use their web browsers for a very easy-to-use VPN solution. A user just browses to the Zyxel Device’s web address and enters his user name and password to securely connect to the Zyxel Device’s network. Here full tunnel mode creates a virtual connection for a remote user and gives him a private IP address in the same subnet as the local network so he can access network resources in the same way as if he were part of the internal network.

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Figure 5 SSL VPN With Full Tunnel Mode

LAN (192.168.1.X)

https://

Web Mail File Share Non-Web

Web-based Application Application Server

User-Aware Access Control

Set up security policies to restrict access to sensitive information and shared resources based on the user who is trying to access it. In the following figure user A can access both the Internet and an internal file server. User B has a lower level of access and can only access the Internet. User C is not even logged in, so and cannot access either the Internet or the file server.

Figure 6 Applications: User-Aware Access Control

Load Balancing

Set up multiple connections to the Internet on the same port, or different ports, including cellular interfaces. In either case, you can balance the traffic loads between them.

Figure 7 Applications: Multiple WAN Interfaces

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1.3 Management Overview

You can manage the Zyxel Device in the following ways.

Web Configurator

The Web Configurator allows easy Zyxel Device setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator.

Figure 8 Managing the Zyxel Device: Web Configurator

Command-Line Interface (CLI)

The CLI allows you to use text-based commands to configure the Zyxel Device. Access it using remote management (for example, SSH or Telnet) or via the physical or Web Configurator console port. See the Command Reference Guide for CLI details. The default settings for the console port are:

Table 1 Console Port Default Settings

SETTING	VALUE
Speed	115200 bps
Data Bits	8
Parity	None
Stop Bit	1
Flow Control	Off

FTP

Use File Transfer Protocol for firmware upgrades and configuration backup/restore.

SNMP

The device can be monitored and/or managed by an SNMP manager. See Section 37.11 on page 736.

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CloudCNM

Use the CloudCNM screen (see Section 37.15 on page 747) to enable and configure management of the Zyxel Device by a Central Network Management system.

Management Authentication

Managers must be authenticated with a username and password, using one of:

•Local Zyxel Device authentication

•An external RADIUS server

•An external LDAP server

•Certificates

1.4Web Configurator

In order to use the Web Configurator, you must:

•Use one of the following web browser versions or later:

•Internet Explorer 10.x, 11.x

•Chrome latest version (45 or above)

•Firefox latest version (45 or above)

•Safari latest version (9.0 or above)

•Allow pop-up windows (blocked by default in some browsers)

•Enable JavaScripts, Java permissions, and cookies

The recommended screen resolution is 1024 x 768 pixels.

Note: Screenshots and graphics in this book may differ slightly from your product due to differences in product features or web configurator brand style. Most screen shots in this guide come from the USG110 and USG60W.

1.4.1 Web Configurator Access

1Make sure your Zyxel Device hardware is properly connected. See the Quick Start Guide.

2In your browser go to http://192.168.1.1. By default, the Zyxel Device automatically routes this request to its HTTPS server, and it is recommended to keep this setting. The Login screen appears.

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3Type the user name (default: “admin”) and password (default: “1234”).

4Click Login. After you log in for the first time using the default user name and password, you must change the default admin password in the Update Admin Info screen. Enter a new password of from 1 to 64 characters.

In Configuration > Object > User/Group > Setting, you can enable Password Complexity to require a new password to consist of at least 8 characters and at most 64, where at least 1 character must be a number, at least 1 a lower case letter, at least 1 an upper case letter and at least 1 a special character from the keyboard, such as !@#$%^&*()_+. You can also require periodic changing of the password in that screen by configuring Password must changed every (days).

Make a note of your new password, enter it in the following screen, then click Apply.

5A Terms of Use screen displays. Read the statement, then click Acknowledge to proceed.

Note: If you are using an Internet Explorer browser, the Terms of Use will be downloaded automatically.

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