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IB9389-H, IB9389-EH, IB9389-HM, IB9389-EHM
IB9389-HT, IB9389-EHT Bullet Network Camera
User’s Manual
5MP • Outdoor • IP66 • IK10 • Day & Night • Smart Motion Detection (H/T) •
Remote Focus (T) • WDR Pro II • Smart Stream III • SNV II • 30M Smart IR • Shock Detection
Rev. 1.0 
VIVOTEK
Table of Contents |
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Overview .................................................................................................................................................................... |
3 |
Revision History |
4 |
Read Before Use |
4 |
Package Contents |
5 |
Symbols and Statements in this Document |
5 |
Physical Description |
6 |
Hardware Installation |
9 |
Software Installation |
16 |
Network Deployment |
25 |
Ready to Use |
26 |
Accessing the Network Camera |
29 |
Using Web Browsers |
29 |
Using RTSP Players |
32 |
Using 3GPP-compatible Mobile Devices |
33 |
Using VIVOTEK Recording Software |
34 |
Main Page................................................................................................................................................................ |
35 |
Client Settings ......................................................................................................................................................... |
40 |
Configuration........................................................................................................................................................... |
45 |
System > General settings |
46 |
System > Homepage layout |
48 |
System > Logs |
51 |
System > Parameters |
53 |
System > Maintenance |
54 |
Media > Image |
58 |
Media > Video |
71 |
Media > Video |
72 |
Media > Video |
73 |
Network > General settings |
82 |
Network > Streaming protocols |
89 |
Network > SNMP (Simple Network Management Protocol) |
98 |
Network > FTP |
99 |
Security > User accounts |
100 |
Security > HTTPS (Hypertext Transfer Protocol over SSL) |
102 |
Security > Access List |
109 |
PTZ > PTZ settings |
115 |
Event > Event settings |
119 |
Applications > Motion detection |
133 |
Applications > Tampering detection |
134 |
Applications > Shock detection |
135 |
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) |
136 |
Recording > Recording settings |
139 |
Local storage > SD card management |
144 |
Local storage > Content management |
145 |
Appendix 148
2 - User's Manual
VIVOTEK
URL Commands for the Network Camera 148 Technical Specifications 364 Technology License Notice 366 Electromagnetic Compatibility (EMC) 367
Overview
The IB9389 series is a camera line to come embedded with the Smart Motion Detection feature (-H, -EH, -HT, -EHT models).* The Smart Motion detection, with Human detection and tunable time filter, can eliminate the defects of traditional motion detection and facilitate the configuration at a surveillance site.
To learn more about this feature, download its User Guide in: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human silhouette database and the rapid responses via an artificial neural network technology, the Smart engine instantly recognizes human appearances in a video surveillance area. Since humans are the objects of interest in the majority of video surceillance, the Human detection feature enables users to quickly configure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal activities in the scene are not taken as event triggers. Only human activities will trigger an event. This helps reduce false alarms and the time and efforts for a camera configuration.
The IB9389 series is an outdoor bullet network camera capable of 2560 x 1920 resolution at 30 fps. With the most updated VIVOTEK SNV and WDR Pro technology, the IB9389 series is capable of capturing the highest quality images in both low light and high contrast environments.
The IB9389 series also offers the best in night time surveillance technology. By adopting Smart IR II technology from VIVOTEK speed domes, the IB9389 IR illuminators now align with the remote focus lens’ focus angle to provide the best IR image quality at any lens setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR effective range up to 30 meters.
* The IB9389-HM and -EHM models come with standard motion detection feature.
User's Manual - 3
VIVOTEK
Revision History
■ Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
4 - User's Manual
VIVOTEK
Package Contents
■IB9389
■Desiccant bag, screws.
■Sunshield and screws.
■Quick Installation Guide.
WARNING:
1.IR lights emit from ths product.
2.Use live view to verify if the IR lights are on in the night mode.
Symbols and Statements in this Document
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INFORMATION: provides important messages or advices that might help prevent |
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inconvenient or problem situations. |
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NOTE: Notices provide guidance or advices that are related to the functional integrity of |
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the machine. |
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Tips: Tips are useful information that helps enhance or facilitae an installation, function, |
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or process. |
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WARNING: or IMPORTANT:: These statements indicate situations that can be |
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dangerous or hazardous to the machine or you. |
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Electrical Hazard: This statement appears when high voltage electrical hazards might |
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occur to an operator. |
IMPORTANT:
1.The camera is only to be connected to PoE networks without routing to outside plants.
2.For PoE connection, use only UL listed I.T.E. with PoE output.
1.La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations extérieures.
2.Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certified. The power supply should bear the UL listed and LPS marks. The power supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et de conformité relatives au pays d’utilisation.
User's Manual - 5
VIVOTEK
Physical Description
Outer View
Sunshield
Mount bracket
IR LEDs
Lens
Inner View
An example of the "-M" model (Manual Focus) is shown here. For models that come with motorized lens, you do not need to manually adjust zoom and focus.
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64GB |
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Zoom & Focus |
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SD card slot |
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pullers |
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Reset button
6 - User's Manual
VIVOTEK
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products especially when cascading PoE cameras. It is a must to use Ethernet cables compliant with the 3P/ETL standard.
You should not use an RJ45 connector with a strain relief boot.
The camera can be installed to wall or ceiling. Observe and look for the best installation position.
- OR -
User's Manual - 7
VIVOTEK
NOTE:
Some of the suffix syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
M Manual focus lens
IMPORTANT:
802.3af or 802.3at
ON |
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7 |
5 |
3 |
1 |
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100~240V |
LAN/PoE |
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9 |
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AC |
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OFF |
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8 |
6 |
4 |
2 |
GE LAN |
GE LAN |
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The E model camera comes with an embedded heater and requires an 802.3at PoE switch.
Model |
Consumption & Power Input |
IB9389-H |
8W (PoE mid-span or switch) 37V(A): 0.22; 57V(A): 0.14 |
IB9389-EH |
19.2W (PoE mid-span or switch) 42.5V(A): 0.45; 57V(A): 0.34 |
IB9389-HM |
9.5W (PoE mid-span or switch) 37V(A): 0.26; 57V(A): 0.17 |
IB9389-EHM |
23.5W (PoE mid-span or switch) 42.5V(A): 0.55; 57V(A): 0.41 |
IB9389-HT |
10W (PoE mid-span or switch) 37V(A): 0.27; 57V(A): 0.18 |
IB9389-EHT |
22.1W (PoE mid-span or switch) 42.5V(A): 0.52; 57V(A): 0.39 |
8 - User's Manual
VIVOTEK
Hardware Installation
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the height of your camera. The height information is important for the accuracy of the video analytics results.
Some of the other perspective information are automatically collected by the onboard
S-sensor. The height information enables the horizontal and vertical keystone corrections of the field of view. Measure the distance between camera lens and the ground.
Measured to the approx. lens position. Not to the ceiling.
Installation height
1.Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
User's Manual - 9
VIVOTEK
2.Use the mounting holes on the bracket to mark the drill hole positions on a wall or ceiling.
3. Drill holes for mounting screws and a cabling hole if applicable. Pull a CAT5e Ethernet cable through the hole.
10 - User's Manual
VIVOTEK
4. Secure the bracket to wall or ceiling using the included screws.
5. Remove the cable gland at the end of the canister.
User's Manual - 11
VIVOTEK
6.Disassemble the cable gland and install the waterproof seal components to an Ethernet cable.
Ø 14mm
Ø 5mm
7. Connect the Ethernet connector to the bottom of the camera.
12 - User's Manual
VIVOTEK
8.Secure the cable gland components to the camera. Make sure they are adequately installed to prevent damage by moisture.
9. Use a crescent wrench to tighten the gland and its rubber seal.
User's Manual - 13
VIVOTEK
10. Install the canister to the mounting bracket, and secure the installation by tightening the hex screws on the sides of mount bracket.
11. Open the canister by holding and turning the canister towards the opposite directions.
14 - User's Manual
VIVOTEK
12. Install a MicroSD card to the camera if onboard storage is preferred.
64GB 
1
I
13. Remove the desiccant bag inside, and install the desiccant bag that comes with the package to the inside of the canister. Use the included sticker to attach to the inner board.
1
2
User's Manual - 15
VIVOTEK
14.Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
PoE Shepherd
LAN
Browser
Software Installation
15. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.
16 - User's Manual
VIVOTEK
15-1. Run the Shepherd utility.
15-2. The program will conduct an analysis of your network environment.
15-3. The program will search for all VIVOTEK network devices on the same LAN.
15-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.
Network Camera
Model No: IB9389-HT
MAC:0002D1730202 RoHS
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: |
IB8360IB9389-WHT |
192.168.4.151 |
00-02-D1-73-02-02 |
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(1)This device may not cause harmful interference, and |
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(2) this device must accept any interference received, including interference that may cause undesired operation. |
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0002D1730202 |
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Pat. 6,930,709 |
Made in Taiwan |
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User's Manual - 17
VIVOTEK
Forceful Password Configuration
16. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns.
16-1. Since your camera is used for the first time, there is no password. Enter “root” as the user name, and nothting for the password.
16-2. Enter the combination of alphabetic and numeric characters to fulfill the password strength. requirement. The default name for the camera administrator is “root”, and can not be changed.
18 - User's Manual
VIVOTEK
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
16-3. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view.
User's Manual - 19
VIVOTEK
17.Loosen, but not completely remove, the retention screws on the wall-mount bracket to adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera.
3mm
The maximum tilt angle is 90 degree.
90° 
20 - User's Manual
VIVOTEK
18.According to the live view, adjust the shooting direction. When done, tighten the retention screws on the bracket.
3mm
19.For the -HM and -EHM models, use the Zoom and Focus pullers to adjust for the best focus and field of view.
-HM / -EHM |
Zoom & Focus pullers |
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User's Manual - 21
VIVOTEK
-HT / -EHT
For the -HT and -EHT models, open a web console. From a web console, open the firmware configuration page. Enter the Configuration > Media > Image > Focus page. You will see a live stream on screen. If preferred, you can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune to a best image focus. Check the live view to ensure the image is in focus.
Configuration > Media > Image > Focus
NOTE:
The IB9389-H is a fixed-lens model, and does not support the Zoom and Auto Focus function.
The "T" models comes with a motorized focus lens.
1
2
22 - User's Manual
VIVOTEK
20.Install the front section of the canister by pushing and turning the canister until the alignment marks match.
21. Install the sun shield.
User's Manual - 23
VIVOTEK
LED Definitions
Definition LED
Item |
LED status |
Description |
1 |
Steady Red |
Powered and system booting, or network |
|
|
failed |
|
Red LED off |
Power off |
|
Green LED off |
Network is disconnected |
2 |
Steady Red and Green LED blinks every 1 |
Connected to network |
|
sec. |
|
3 |
Green LED blinks every 1 sec. and RED |
Upgrading firmware |
|
LED blinks consecutively every 0.15 sec. |
|
4Green and RED blink every 0.15 sec, Green Restoring defaults and RED light on, then blink again.
5RED LED is on, Green LED blinks and RED Status after a reset (network connected) LED is constantly on.
Green and RED LEDs are constantly on. |
Status after a reset (network |
|
disconnected) |
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
24 - User's Manual
VIVOTEK
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
802.3af |
PoE Switch |
|
|
802.3at for IB9389-EH, -EHM, and -EHT
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector (optional)
802.3at for IB9389-EH, -EHM, and -EHT
Non-PoE Switch
User's Manual - 25
VIVOTEK
Ready to Use
1.A browser session to the Network Camera should appear as shown below.
2.You should be able to see live video from your camera. You may also install the
32-channel recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
IMPORTANT:
•The "E" models, e.g., IB9389-EH, -EM, and -EHT, are able to operate in low temperature environments. However, when starting these cameras in a very low termperature condition, e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the temperature within the canister reaches -10ºC, the camera automatically starts.
26 - User's Manual
VIVOTEK
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1.Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 20 for details.
Internet
WAN (Wide Area Network )
Router IP address : from ISP
LAN (Local Area Network)
Router IP address : 192.168.0.1
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
2.In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router.
■HTTP port: default is 80
■RTSP port: default is 554
■RTP port for video: default is 5556
■RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3.Find out the public IP address of your router provided by your ISP (Internet Service Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 83 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN setting on page 82 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 83 for details.
User's Manual - 27
VIVOTEK
For example, your router and IP settings may look like this:
Device |
IP Address: internal port |
IP Address: External Port (Mapped |
|
|
port on the router) |
Public IP of router |
122.146.57.120 |
|
LAN IP of router |
192.168.2.1 |
|
Camera 1 |
192.168.2.10:80 |
122.146.57.120:8000 |
Camera 2 |
192.168.2.11:80 |
122.146.57.120:8001 |
... |
... |
... |
Configure the router, virtual server or firewall, so that the router can forward any data coming into a preconfigured port number to a network camera on the private network, and allow data from the camera to be transmitted to the outside of the network over the same path.
From |
Forward to |
122.146.57.120:8000 |
192.168.2.10:80 |
122.146.57.120:8001 |
192.168.2.11:80 |
... |
... |
When properly configured, you can access a camera behind the router using the HTTP request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network configuration page, please open the ports accordingly on your router. For example, you can open a management session with your router to configure access through the router to the camera within your local network.
Please consult your network administrator for router configuration if you have troubles with the configuration.
For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
28 - User's Manual
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1.Launch your web browser (e.g., Microsoft® Internet Explorer or Mozilla Firefox).
2.Enter the IP address of the Network Camera in the address field. Press Enter.
3.Live video will be displayed in your web browser.
4.If it is the first time installing the VIVOTEK network camera, an information bar will prompt as shown below. Follow the instructions to install the required plug-in on your computer.
NOTENOTE:
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live video. If you don’t have QuickTime on your computer, please download it first, then launch the web browser.
User's Manual - 29
VIVOTEK
►By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on page 100.
►If you see a dialog box indicating that your security settings prohibit running ActiveX ®
Controls, please enable the ActiveX® Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX® controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX ® control. Follow the instructions to complete installation.
30 - User's Manual
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