Toshiba DKT2404-DECT User Manual

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TOSHIBA

Telecommunication Systems Division

DKT2404-DECT

User Guide

April 2009

Publication Information

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

CIX-UG-DKT2404-DECT-VA-E Version A2, April 6, 2009

Our mission to publish accurate, complete and user accessible documentation. At the time of printing the information in this document was as accurate and current as was reasonably possible. However, in the time required to print and distribute this manual additions, corrections or other changes may have been made. To view the latest version of this or other documents please refer to the Toshiba FYI web site.

Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the use of this document.

THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.

This document is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Trademarks

Strata and CIX are registered trademarks of Toshiba Corporation.

Stratagy, eManager, My Phone Manager and Info Manager are registered trademarks of Toshiba America Information Systems, Inc.

Windows and Microsoft are registered trademarks of Microsoft.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

Limited Warranty

Toshiba America Information Systems, Inc., (“TAIS”) warrants that:

•The CIX Attendant Console equipment, such as the PC (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twelve (12) months after delivery.

•And that the Toshiba telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery.

This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning.

To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.

THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.

No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing and signed by the vice president and general manager, Telecommunication Systems Division.

WARRANTIES FOR NON-TOSHIBA BRANDED

THIRD PARTY PRODUCTS

A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these thirdparty manufactured products carry warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products. Customers should note that third-party manufacturer warranties vary from product to product and are covered by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba. Customers should consult their product documentation for third-party warranty information specific to third-party products. More information may also be available in some cases from the manufacturer’s public website.

While Toshiba offers a wide selection of software, hardware and peripheral products, we do not specifically test or guarantee that the third-party products we offer work under every configuration with any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.

Contents

Chapter 1 – STRATA DKT2404-DECT
Technology .........................................................................................................................	3
Benefits...............................................................................................................................	3
Handset ..............................................................................................................................	4
LCD Display........................................................................................................................	6
Base Station .......................................................................................................................	6
Charging Unit......................................................................................................................	6
Cordless Digital Telephone Standard Parts........................................................................	7
Chapter 2 – Installation
Base Unit .......................................................................................................................	14
Charging Unit.................................................................................................................	14
Standard Wall Plate Mounting .......................................................................................	15
Direct Wall Mounting .....................................................................................................	16
Charging Unit Wall Mounting.........................................................................................	17
Chapter 3 – Operation & Setup
Power Up.......................................................................................................................	21
Power Down ..................................................................................................................	21
Operation with the Strata CIX ...........................................................................................	21
Making a Call to Another Extension ..............................................................................	22
Receiving a Call from Another Extension ......................................................................	23
Making an Outside Call .................................................................................................	24
Receiving an Outside Call .............................................................................................	24
Finish Talk Mode ...........................................................................................................	25
Redial (Option) ..............................................................................................................	25
Channel Change............................................................................................................	25

Strata CIX DKT2404-DECT User Guide 04/09

Contents
Chapter 4 – Feature Access Codes
CIX No Service ..............................................................................................................	25
Out of Range .................................................................................................................	26
Low Battery....................................................................................................................	27
Mute...............................................................................................................................	27
Hands Free....................................................................................................................	28
Volume Setting ..............................................................................................................	28
Ring Volume Setting......................................................................................................	28
Ringer Mute ...................................................................................................................	29
Menu Setting Mode...........................................................................................................	30
Change Ringer Type .....................................................................................................	30
End of Range Alarm ......................................................................................................	31
Registration ...................................................................................................................	32
Deregistration ................................................................................................................	33
Base Registration PIN ...................................................................................................	34
Base Key Option (Option)..............................................................................................	34
One Touch Dialing ............................................................................................................	35
Dial Store Mode.............................................................................................................	35
Dial Out..........................................................................................................................	37
F9~F12 Feature Buttons...................................................................................................	37
Place a Call on Hold .........................................................................................................	37
Transfer a Call ..................................................................................................................	37
Redial a Number...............................................................................................................	38
Conference a Call .............................................................................................................	38
Switch a Call to Your Cordless Digital Telephone ............................................................	38
Switch a Call to the Desk Telephone................................................................................	38
Chapter 4 – Feature Access Codes
Feature Access Codes .....................................................................................................	39
Call Forward Codes ..........................................................................................................	43
Chapter 5 – Troubleshooting and Specifications
Troubleshooting ................................................................................................................	47
DKT Mode.........................................................................................................................	48
Cleaning Charging Unit Contacts .....................................................................................	48
Charging Spare Battery Packs .........................................................................................	49
Range and Performance...................................................................................................	49
Radio Interference ............................................................................................................	49

Strata CIX DKT2404-DECT User Guide 04/09

	Contents
	Chapter 5 – Troubleshooting and Specifications
Telephone Line Problems	.................................................................................................50
Privacy ..............................................................................................................................	50
Specifications....................................................................................................................	51

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STRATA DKT2404-DECT	1

Your DKT2404-DECT delivers next generation DECT functionality for the Strata series of cordless digital telephones. DECT technology minimizes any interference between base stations in proximity or any surrounding WLAN access points. It is also engineered to work with your Toshiba digital telephone system and provide you with reliability, long life, and outstanding performance.

Front	Side and Back
	with Belt Clip

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STRATA DKT2404-DECT

The DKT2404-DECT is compatible with all Strata CIX and CTX systems Release 2 and later). All it requires for connection is a digital station port.

Note System software release 2 or 3, or connection to a PDKU card will limit the DKT2404-DECT display to 16 characters.

The 2404-DECT telephone base station has a range of up to 300 ~400 feet. Combined with the optional DKT2404-UDR100 Repeater, the new DECT technology provides wide range operation. Up to six repeaters can be linked per base station, extending operation range up to greater than 1000 feet in open areas. Refer to “Range and Performance” on page 49.

Fully charged, the DKT2404-DECT provides 16 hours of talk time and 7 days standby time.

You can use your cordless as a stand-alone phone attached to a digital port, or in conjunction with a DP/DKT-series digital telephone—in which case both phones share the same digital port and extension number. You can switch between use of your DP/ DKT and your cordless, by just pressing a button.

Note If using a DP5000 or DKT3000 digital telephone, the telephone must be set to operate in DKT2000 mode. If the mode is not set to DKT2000, the desk telephone will not operate correctly.

Some of its features are:

•Two-line LCD with 24 character display, plus one line for icons

•Ringer and handset volume control (or vibrate)

•Single button access to: Conference/Transfer, Hold, Redial, Message, Talk, Menu/Mute, Speaker

•Four programmable function buttons plus four speed dial buttons

•Charging stand (with spare battery charging capability)

•Wall-mountable base and charging units

•Headset jack (2.5mm)

•Three ring tones

•Hands free speakerphone operation

•Repeater option for extended range (optional Repeater Programming Kit for daisychaining Repeaters)

•High quality ultra-secure speech with 32Kbps Adaptive Differential Pulse Code Modulation (ADPCM) voice code combination.

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STRATA DKT2404-DECT

Technology

Your DKT2404-DECT uses DECT 6.0 1.9 GHz technology, which represents state-of- the-art design and engineering. This technology provides:

•Unsurpassed range, several times greater than conventional analog or cordless digital telephones.

•Clarity that is so good it is practically indistinguishable from corded telephones in most environments.

•Fully secure communications within a given environment.

Benefits

Your DKT2404-DECT uses advanced technology and provides important features placing it far above the competition in functionality and value by giving you better sound quality, longer range, greater security, multi-line access, helpful LCD display information, and many other important advantages.

Other benefits are:

•Four programmable feature buttons. If you do not use these buttons for the assigned features, you can invoke other features with access codes.

•Your DKT2404-DECT rings to the same extension number as the regular DKT

it is used with, enabling you to answer via either telephone. Both follow the same forwarding and hunting regardless of which telephone is in use. This is much simpler than having a separate extension number and standard station port for a conventional single-line cordless telephone.

•A Message Waiting icon appears on the LCD when message(s) are in the user’s mailbox.

In addition to the benefits mentioned above, the DKT2404-DECT also has the following benefits:

•Spread-spectrum technology provides much greater range than conventional cordless telephones.

•DECT 6.0 1.9 GHz operation provides security that is extremely difficult to scan.

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STRATA DKT2404-DECT

Handset

The DKT2404-DECT cordless handset has special function buttons and an LCD that shows operating conditions. A setting example is shown below.

Note The handset and base unit of your cordless telephone is equipped with the same security code. In order for this handset to operate, it must be installed with the matching base unit.

Vol +/-

F1 ~ F4

Function Buttons

F9 ~ F12

Feature Buttons

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STRATA DKT2404-DECT

Handset

Table 1. DKT2404-DECT Handset LCD Icons

Button	Description
+/-	Selects ringer volume in standby mode and speaker volume in talk mode.

	Handset talk mode

	With slash Mute is on
	Without slash Mute is off

	Hands-free icon - Hands-free talk or ear speaker talk

	Shows when message(s) exist; off when there are no messages.

	With slash - ringer is muted
	Without slash - ringer will sound

	Battery Full - indicator is 3
	Battery Level 2 - indicator is 2
	Battery Level 1 - indicator is 1
	Battery Low - blinking indicator
	Charge On - Charge Indicator as Low > Level 1 > Level 2 > Full > Low
	When the handset is on the charger with the battery at full, the battery status
	icon shows battery full.

Strata CIX DKT2404-DECT User Guide 04/09

STRATA DKT2404-DECT

LCD Display

The LCD display consists of two lines of 24 characters each and six icons—Talk, Mute, Speaker, Message Waiting , Ringer Off and Battery.

Base Station

The base station can be used on a surface or wallmounted unit. SW1 is located to the left of the power LED is used for registration and test purposes only. The LED is on when the base unit is powered on and blinks when the base unit is in registration mode.

Note The handset and base unit of the DKT2404-DECT are equipped with the same security code. For the base unit to operate, it must be installed with the matching handset.

Charging Unit

The handset comes with a charging unit (shown at right), which can be wall-mounted or not, and has two slots. The front slot functions as a cradle for the handset when idle and a charger for the handset battery.

The rear slot is for spare battery charging. It automatically discharges when it detects that discharging is necessary.

LEDs - handset and battery indicate battery charging

status. The LEDs are red when charging, and are off when not charging.

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STRATA DKT2404-DECT

Cordless Digital Telephone Standard Parts

Your Toshiba cordless digital telephone includes the following items:

•Base unit

•Base unit stand

•Base unit wall plate adapter

•Handset

•Rechargeable handset battery

•Charging unit

•Two AC adapters

•Belt clip

If any of these items are missing or damaged, contact your System Administrator.

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Installation	2

Step 1: Review Safety Instructions

WARNING!	Toshiba DOES NOT intend this unit to be waterproof. To reduce
	the risk of fire, electrical shock, or damage to the unit, DO NOT
	expose this unit to rain or moisture.

äRead and understand all product instructions.

äFollow all warnings and instructions marked on the product.

äCleaning precautions:

•Disconnect from power source before cleaning.

•Do not use liquid cleaners or aerosol cleaners.

•Use a dry cloth for cleaning.

äDo not use this product near water; for example, near a sink, or in any wet area.

äDo not place this product on an unstable cart, stand, or table. The telephone could fall, causing serious damage to the unit.

äTo protect the product from overheating, do not:

•Block or cover any slots or openings in the base unit.

•Place near or over a radiator or heat register.

•Place in an enclosed cabinet unless proper ventilation is provided.

äOperate this product only from the type of power source indicated on the marking label.

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