nokia
CONNECTING PEOPLE |
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CMO Operations & Logistics |
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MWy |
WW Service Solutions & Development |
Confidential |
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Bochum / Germany |
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RH-18 |
RH-75 |
Transceiver Features
•Flashlight
•Alarm clock
•Phonebook with up to 50 names in internal memory
•Distribution lists and (SMS) messaging
•Date and time screensavers
•Built-in alarm and reminders
•Stopwatch and countdown timer
•Full-size animated screensavers
•Two built-in games
•Conference call *
•Internal antenna
•Automatic keyguard lock
•Keyguard lock with security code
1101 only:
WAP 1.1, WAP push
*This feature is network and subscription-dependent. Please check availability with your network operator.
Transceiver with BL-5C Li-ion 850mAh battery pack
Talk time |
Standby |
Note |
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Depends |
Up to 2h-3h |
Up to 300h |
on network |
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parameters |
SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
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TABLE OF CONTENT
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Page |
1. |
INTRODUCTION ...................................................................................................................................... |
3 |
2. |
GENERAL REPAIR INFORMATION ................................................................................................... |
4 |
3. |
PATHFINDER FOR WORKSHOP STAFF............................................................................................ |
5 |
4. |
EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... |
6 |
5. |
SERVICE TOOLS...................................................................................................................................... |
7 |
6. |
SW-UPDATE .............................................................................................................................................. |
9 |
7. |
DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)............ |
10 |
8. |
DOME SHEET EXCHANGE ................................................................................................................. |
12 |
9. |
LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. |
13 |
10. QUICK TROUBLE SHOOTER PART 1 .......................................................................................... |
14 |
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11. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... |
15 |
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12. |
GONOGO TEST .................................................................................................................................. |
16 |
13. |
BATTERY TEST.................................................................................................................................. |
16 |
14. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... |
17 |
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15. |
ESD PROTECTION REQUIREMENTS........................................................................................... |
18 |
CHANGE HISTORY
Status |
Version No. |
Date |
Comments |
Draft |
0.1 |
21.10.2003 |
Initial draft |
Approved |
1.0 |
03.11.2003 |
approval |
Approved |
2.0 |
16.06.2005 |
1101 added |
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Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |
nokia
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The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 1100. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
1.CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2.THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3.OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1.Servicing and alignment must be undertaken by qualified personnel only.
2.Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3.Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4.Use only approved components as specified in the parts list.
5.Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
6.All PC’s used with NMP Service Software for this produce must be bios and operating system
”Year 2000 Compliant”.
Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Partner Web Site/NOL. Also see ESD Protection Requirements in this Service Manual.
Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |
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IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o To familiarize oneself with Nokia 1100 read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
oWhen cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
oMechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not soldered.
oWhen removing the shielding lids make sure to replace them with new ones, otherwise the highfrequency leakage can have an influence on the device.
o Use always original Nokia spare parts.
o Check the soldering joints of the parts which are concerned regarding the indicated error (e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
oMeet the torque requirements when assembling the unit (see also the document “torques for transceiver assembly” on Nokia Partner Web Site).
oAlways use your own equipment for testing where you are sure that it works. E.g. if the customer complains about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.
oWhen doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill in the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
Please check Nokia Partner Web Site (PWS) or Nokia Online (NOL) for latest news and files on a regular basis.
Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
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In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is Nokia Online with the purpose of serving different multimedia contents, like video clips or interactive tutorials.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). Every new information has to be processed and implemented as soon as possible.
When logged into NOL you can also find needed information in different folder like:
Support Library
Phones
Service Manuals
Service Bulletins
Software
Repair Information
Level 1&2 e-learning (former Nokia CarePoint) on Nokia Online
Former Nokia CarePoint |
• |
Online Troubleshooting |
can be found on |
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content, such as |
• |
Product information |
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Nokia Online |
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• |
Videos – Disassembly/Assembly |
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Nokia Online |
Care Services
Training
Phone Models
Level 1&2 e-learning courses offer a quick overview of the Nokia phone and support for how to repair and use the phone:
Overview & Guides |
Disassembly & Assembly |
Troubleshooting |
Basic information about the |
Instructions how to |
Step-by-step instructions on |
phone, features and |
disassemble and assemble |
how to locate and repair the |
technologies |
the phone |
most common problems with |
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the phone |
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.
Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
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Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
Service Manual 1100/1101 Level 1&2 |
Copyright 2003-2005 © Nokia Corporation |