NEC SuperScript 750C User Guide

SUPERSCRIPT

User’s Guide

™

750C

NEC Technologies, Inc.

Itasca, IL 60143

NEC Technologies reserves the right to modify the equipment described in this manual at any time and without notice.

TRADEMARKS

Any trademarks and/or proprietary names indicated are the property of their respective owners.

Printed in Italy

NOTICE: NEC Technologies makes no representations or warranties with respect to the contents of this document and specifically disclaims any implied warranties of fitness for any particular purpose. The information contained in this document is accurate to the best of our knowledge, but NEC Technologies is not liable for errors or misinterpretations.

IIIIIIIVVVIVII

VIIIIXXXIXII

NEC Technologies, Inc.

1250 N. Arlington Heights

NEC

Suite 500

Itasca, IL 60143

NECTECH SOFTWARE LICENSE AGREEMENT

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE OPENING THIS SOFTWARE PACKAGE: OPENING THE PACKAGE INDICATES THAT YOU HAVE ACCEPTED THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD IMMEDIATELY RETURN THE PACKAGE UNOPENED AND THE PRODUCT UNUSED TO THE PERSON FROM WHOM YOU PURCHASED THE PACKAGE WITHIN A REASONABLE PERIOD OF TIME FOR A FULL REFUND OF MONEY PAID FOR THE PACKAGE.

NECTECH provides the Software and licenses its use to you, the licensee, pursuant to the following terms. (From this time on, references to “you” mean the “licensee”, references to “NECTECH” mean “NEC Technologies, Inc.”, references to “Printer” mean the printer product purchased with the Software, and references to the “Software” mean the software programs, including the coded font programs, in the medium (e.g., floppy disk, CD-ROM) of this package and/or in the ROM of the Printer and any other enhancements to the Software which you hereafter may acquire from NECTECH unless such acquisition is subject to another written license agreement.)

You assume responsibility for the selection of the Software to achieve your intended results. Further, you are responsible for the installation, use and results obtained from the Software.

LICENSE

(1) NECTECH grants to you a nonexclusive and royalty-fee license, subject to these sections (1)

through (4) and the other provisions hereof: (a) to use on the Printer one (1) copy of that portion of the Software which is provided to you

preinstalled in the ROM of the Printer;

(b) to use on up to five (5) computers connected to the printer that portion of the Software

included in the medium of this package; and

typefaces produced therefrom, provided that you can only use such trademarks to identify printed output produced by the coded font programs.

You may not rent or lease the Software, but you may transfer the Printer, the Software and accompanying documentation on a permanent basis, provided that you retain no copies of the Software and the recipient agrees to be bound by all of the terms and conditions of this Agreement.

(2) You agree not to alter, reverse engineer or disassemble the Software. You will not copy the

Software except as necessary to use them on computers and the Printer described in section (1) above or backup purposes. You agree that any such copies of the Software shall contain the same proprietary notices that appear on and in the Software.

(3) Title to and ownership of the Software, related documentation and any reproduction thereof shall

remain with NECTECH and its suppliers and the trademarks are the property of such trademark owners. Except as stated in section (1) and (2) above, this Agreement does not grant to you any right (whenever by license, ownership or otherwise) in or to patents, copyrights, trade secrets, trade names, trademarks or any other intellectual property right with respect to the Software.

(4) You will not export or re-export the Software without the appropriate United States or foreign

government licenses.

THE SOFTWARE IS COPYRIGHTED AND, EXCEPT AS PERMITTED BY THIS AGREEMENT, YOU MAY NOT DUPLICATE THE SOFTWARE OR DISCLOSE IT TO ANY OTHER PARTY.

TERM

This Agreement is effective until terminated. You may terminate it voluntarily at any time. Voluntary termination by you must be accompanied by complete destruction of the Software and copies thereof. NECTECH or its suppliers may terminate this Agreement without notice upon your failure to abide by this Agreement.

LIMITED WARRANTY

(1) NECTECH warrants to you that each medium (floppy disk, ROM and/or CD-ROM) containing

the Software is free from defects in materials and workmanship and also warrants that it will replace any defective medium at no charge to you, if any such defective medium is returned to NECTECH within ninety (90) days of your purchase. (Any such return should be made to NECTECH at the address on this Agreement. “Attention: Printer Software Marketing”, together with a written notification of the defect.)

(2) YOU AGREE THAT THE SOFTWARE IS PROVIDED AND LICENSED “AS IS”. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NECTECH AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SOFTWARE. YOU BEAR THE ENTIRE RISK RELATING TO THE QUALITY OF THE SOFTWARE AND, IF THE SOFTWARE PROVES TO HAVE ANY DEFECTS, YOU ASSUME THE COST OF ANY NECESSARY SERVICING OR REPAIRS.

(3) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO

THAT THE ABOVE EXTENSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIAL LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NECTECH OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOSS OF PROFIT, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF NECTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONSMAY NOT APPLY TO YOU.

THIS AGREEMENT SHALL BE CONSTRUED AND INTERPRETED ACCORDING TO THE LAWS OF THE COMMONWEALTH OF MASSACHUSETTS.

This Page Intentionally Blank

Preface

This manual is structured in several sections:

illustrations,

•

instructions, consisting of:

•

–aQuick Start, –aUser Guide,

User Guide

User Interface

- Software printer monitor, indicating print job status and containing a series of printer care functions.

- Printer operator panel, giving the functions of the light indicators and keys.

- Templates, embossed on the printer casing, indicating carriage movement, paper out condition and print head insertion/removal procedures.

Ink Jet Print Heads

- How to insert/remove the ink jet print heads in/from the printer, how to clean them and preserve optimum print quality.

–aTroubleshooting Guide, Glossary of terms, Appendices and an alphabetical

•

Index.

Quick Start

Unpacking and identifying the printer parts Connecting your printer Inserting the document supports Loading paper Inserting the print heads Installing printer software Preparing the printer using the printer monitor Help

Troubleshooting Guide

Appendices

Refer to the appropriate chapter of the user guide whenever you encounter a problem.

Paper

- Characteristics of the paper you can use in the printer.

- Use of document supports.

- Usable print area.

Using Software

- Description of the printing system interface and printer monitor

- How to change the printer settings via the printer driver settings or the printer set-up utility.

- Lists a series of common problemsand their solution.

- Indicates how to obtain the print test and hexdump.

Product characteristics, parameters and command codes.

Preface iii

This Page Intentionally Blank

Table of Contents

Preface

User Interface

PrinterMonitor.................. 11

Printer Operator Panel ............. 12

Quick Start

Unpacking..................... 1

IdentifyingthePrinterParts ........... 1

Connecting Your Printer ............. 1

InsertingtheDocumentSupports ........ 3

Loading Paper in the Printer ........... 4

InsertingthePrintHeads............. 4

InstallingPrinterSoftware ............ 5

Preparing your Printer using the Printer Monitor 9

Help........................10

EmbossedTemplates.............. 17

Ink Jet Print Heads

ReplacingthePrintHead............ 18

ReplacingtheInkCartridge........... 20

PhotoCartridge................. 21

Re-aligning the Print Heads .......... 21

PrintHeadCare................. 21

CleaningthePrintHead ............ 22

Paper

Types ...................... 23

Dimensions ................... 24

DocumentInsertion............... 24

PrintArea .................... 25

Table of Contents v

Using Software

HowtoUseYourPrinterDriver.........28

PhotoKit .....................29

Appendices

A. Supplies

Running the Printer Set-Up Utility .......30

Troubleshooting

GeneralCare...................33

ProblemsandSolutions.............34

Installation ......................34

Paper......................... 35

Printheads......................37

Printing........................ 39

B. Command Code Su mmary C. Programmable Printer Features D. Product Characteristics E. Getting Service and Support F. Glossary G. Index

vi Table of Contents

Quick St art

This Page Intentionally Blank

Quick Start

This section is a rapid guide for installing your p rinter and preparing it for use. It contains a sequence of operations which should be

More detailed information about the printer features and functions is given in the User Guide.

performed in the order described

The interface cable for connecting the printer to your PC is NOT supplied with the printer.

1. Place the printer on an ample, stable surface near your computer or work station.

2. Make sure that there is enough space around the printer for all its parts to be accessed comfortably.

3. Make sure that there is a convenient independent electrical power supply socket to which you can connect the printer.

Unpacking

Keep the carton and all the packing materials in case you have to repack or ship the printer.

Do NOT leave the printer exposed to direct sunlight or heat sources, or in dusty, dirty or poorly ventilated environments.

Carton contents

Identifying the Printer Parts

As well as this instructions manual and the NEC Media Sample Pak, the packing carton also contains (

on page I

A - Printer B - Power cable C - Manual feeder document support D - ASF document support E - Output tray extension F - Interface socket cover G - Diskette and CD H - Ink jet print heads I - Print head storage box

As soon as you have removed the printer and its accessories from the packing carton, check that all the parts ordered have been delivered and are undamaged. If anything is missing or damaged, contact your local retailer immediately.

see figure

Quick Start 1

Take a few minutes to study your printer and identify its parts. Refer to the figures in the first section of the manual.

Connecting Your Printer

To the electrical power supply

Your printer has no to the electrical power supply, it is powered by pressing the

POWER

it is on a stable surface and that the cover is closed.

1. Insert the power cable in the two-pin connector on the rear of the printer (

key on the operator panel, so make sure that

ON-OFF

see figure 2a on page II

switch; once it is connected

2. Plug the printer power cable into a wall socket.

The socket outlet shall be installed near the equipment and shall be easily accessible.

The interface socket cover, which covers the parallel interface cable, is in the accessories kit delivered in the printer packaging.

Make sure the electrical power supplied has the voltage indicated on the electrical data plate on the base of the printer.

If the electrical dataplate indicates a different voltage, call your local retailer immediately. DO NOT, UNDER ANY CIRCUMSTANCES, CONNECT THE PRINTER TO THE ELECTRICAL POWER SUPPLY.

Make sure that the plug on the power cable of the printer is of the type accepted by the wall socket you intend to use; if it is not, call your local retailer.

Do NOT attempt to change the plug yourself. The manufacturer declines all responsibility for accidents

to persons or damage to the printer arising from the non-observance of this warning.

To your computer

See figures 3a to 5a on page II. The interface cable is not supplied with the printer;

consult your systems engineer or retailer for advice on the type of cable you require.

Make sure that your computer/host system is switched off and that the printer is not powered.

2. Plug the interface cable connector into the socket and, if necessary, close the spring clips on it.

3. Mount the socket cover over the interface connector.

4. Connect the other end of the interface cable to the appropriate interface connector socket (port) on your computer/host system.

5. Press the POWER key on the printer operator panel and switch on your computer.

The printer will take a few moments to execute a series of internal checks. It will be in ON LINE condition (both light indicators will be lit).

After approximately 2 minutes of inactivity, the printer will go into “standby” mode. In standby mode, the print head carriage returns to and remains in its rest position at the right hand end of its path and there is a reduction in the power consumption (the light indicators on the operator panel remain lit). To reactivate the printer, just send a file to be printed or start any other printer operation.

2 Quick Start

Inserting the Document Supports

Output tray extension (figure 3b)

See figures 1b, 2b and 3b on page III.

Remove the document supports from their packaging (which should be kept, with the other packing material, in case you need to repack your printer for relocation).

Document support for ASF (figure 1b)

With the rounded p art of the guide as the top edge, insert the document support in the slot on the rear of the ASF so that it slides into the casing.

When using the ASF, pull the support upwards so that the document format you intend to load is fully sustained (

figure 1h on pa ge IX

see

Document support for manual feed (figure 2b)

With the adjustable margin guide to the front left, insert the document support in the front of the ASF so that it sits in the grooves at the front and forms a second document insertion channel.

If you use narrow formats in the manual feed, you must open and use the intermediate right margin (

on page X

see figure 1i

With the flat end towards the printer and the lip at the opposite end facing u pwards, insert the tray extension in the groove in the center of the output tray.

Before starting to print, pull out the extension so that the tray accommodates the document format you are printing. The indicator (LTR, A4, LEGAL) should be level with the print casing (

seefigure1honpageIX

Quick Start 3

Loading Paper in the Printer

Inserting the Print Heads

See the sequence of figures on page IX.

1. Holding the tab on the left edge of the guide on the ASF, move it to its extreme left position (physical left hand margin).

2. Fan the paper thoroughly.

3. Align the paper against the physical right hand margin and load it into the ASF, pushing it down carefully until it stops inside the printer.

The ASF can contain up to 120 x 21 lbs single sheets of plain paper. For other types of documents and envelopes, see “Paper” in the User Guide. Do NOT add paper to that already in the ASF; always remove any existing paper and fan it together with the paper to be loaded.

4. Position the left guide against the left edge of the paper.

5. With the printer powered, press the PAPER key. A sheet of paper is inserted to the first print position (TOF Top of Form). Press PAPER again, to make sure that the paper feeds smoothly without crushing or skewing. The paper will exit on to the output tray spoilers and will drop into the tray when PAPER is pressed again to load another sheet.

For further information on paper types, sizes, etc., see “Paper” in the User Guide.

See the sequence of figures on page IV and the instructions on the inside of the cover (template on page XI).

The print head carriage on your printer is designed to hold two print heads: monochrome black, on the left; color, on the right. attempting any printing operation. To insert the print heads, proceed as follows:

1. Make sure the printer is powered (if it is not, press the

2. Open the sealed print head container of the

3. Remove the print head from the container, holding it by

4. Remove the protective film from the print head (

BOTH

print heads

POWER key on the operator panel).

monochrome

leaflet (which should be kept for future reference).

the thumb and finger grip (end opposite the protective film).

print head and remove the instructions

MUST

be inserted

BEFORE

point 2

in figure 1 on page VIII

Do not touch either the electrical contacts (golden area - point 1 of figure 1 on page VIII) or

the printing nozzles (end opposite the finger/ thumb grip - point 3 of figure 1 on page VIII) nor sit the print head on either of them.

5. Open the printer cover; the print head carriage will move

automatically to the head loading position for the

monochrome

light indicators will start flashing alternately.

print head (left hand chamber) and the

4 Quick Start

6. With the electrical contacts (the golden area) of the print head towards the corresponding contacts in the housing on the print head carriage, insert the print head in its chamber.

Installing Printer Software

Before installing your printer driver

7. Push the print head towards the rear of the printer to fix it in place.

8. Press the ON LINE key; the print head carriage moves to the left, to loading position for the (right hand chamber).

9. Repeat points 2, 3, 4, 6, 7 of this section to insert the

color

print head.

10. To set the ink counter, press and hold PAPER and press POWER for at least two seconds; the POWER light indicator will flash three times to confirm that the counter is set. A sheet of paper will be inserted automatically and a nozzles test will be printed.

If the print head carriage returns automatically to its rest position at the right hand side of the printer during the print head insertion operation, just press the key to bring it back to the head loading position.

11. Close the cover. The print head carriage will return automatically to its rest position, at the right hand side of the printer.

See “Ink Jet Print Heads” in the User Guide for further details on the handling, substitution and care of the print heads.

color

print head

ON LINE

The diskettes supplied with your printer contain a high quality color and monochrome Windows® 3.1/3.11 and Windows® 95 environments.

If you are installing using the CD, please follow the instructions supplied with the NEC Media Sample Pak.

This advanced printing system includes :

printer driver

•

features through easy-to-use property sheets, a

printer monitor

•

Printer Care.

printer set-up utility

settings under DOS if necessary, is also included in the diskettes.

Before installing any printer driver, we strongly recommend that you make a back-up copy of the original diskettes (according to “Terms and conditions of the user license” included with the diskettes) and then use this copy for the installation procedure. This will allow you to keep the original diskettes as masters so that, should any problem arise with the back-up copy, you can make another copy.

which gives you access to all the printer

for easy access to Printing Status and

printing system

program, for personalized printer

for both

Quick Start 5

Informationfile(README.TXT)

PrinterDriverInstallationProcedure

Whenevernecessary,latestinformationontheprinter driver,orinstructionsupdatingthismanualareincludedin aninformationfilecontainedinthediskette(s).Ifpresent, thefilewillautomaticallybecopiedintothedrivergroupthat willbecreatedduringdriverinstallation.

Ifyouwanttocheckthisfiledirectlyfromthediskette,you willfinditineachlanguagedirectory:

underWindows®3.1/3.11,openitthroughthe“Write”

•

application. underWindows®95,openitthroughthe“Wordpad”

•

application,specifyingthecorrectfileextension(*.TXT)

Systemrequirements

FromWindows®3.1uptoWindows®95,

•

PC386orlaterwithatleast4MBytesofRAM(8Mbytes

•

recommendedforWindows®95), 1MByteoffreediskspace.

•

Theinstallationprocedurewillvary,dependingonthe Windows®environmentinstalledonyourPC.

Windows®3.1/3.11

1.StartMicrosoftWindows®. (Ifitisalreadyrunning,makesurethatallWindows applicationtasksareclosedbeforestartingtoinstallthe driver.)

2.InsertthedriverdisketteindriveA(orB)ofyourPC.

3.FromtheFilemenuoftheProgramManager,selectthe option“Run...”.

4.TypeA:\SETUP.EXE(orB:)andpressENTER. Theinstallationprocessstarts.

5.Followtheinstructionsgiveninthesequenceofwindows displayedonyourPCscreen,untilthedriverisinstalled.

6.Agroupwindowwiththedrivernamewillbecreated automatically.ItallowsimmediateaccesstotheSpool Manager,thePrinterMonitor,theHelpandinformation fileswheneverthesearerequired.

Youcanalsoinstalltheprinterdriverthroughthe“Add Printer”featureintheControlPanelinProgram Manager/Main,proceedingasfollows:

1.InsertthedisketteindriveA(usually)ofyourPC.

2.ActivateMicrosoftWindows®environment(Ifitis alreadyrunning,makesurethatallWindowsapplication tasksareclosedbeforestartingtoinstallthedriver.)

6 QuickStart

3. Activate the Control Panel in the Main window, clicking twice with your mouse indicator on the corresponding icon.

4. Select the Printers icon, in the same way.

5. If the Installed Printers box is empty, click on Install..

6. If the Installed Printers box already contains one or more driver names, click on Add>> , select Install Unlisted or Updated Printer in the List of Printers and

then click on Install... .

7. Check that the Install Driver window already indicates the drive (usually A) in which you have inserted the driver diskette, otherwise, click on the drive name and change it, using your PC keyboard; click on OK.

8. The Add Unlisted or Updated Printer window contains the list of drivers present on the diskette. Select the driver with your printer name and click on OK.

9. Your driver is now installed and your printer name appears in the List of Printers.

10. With your printer name highlighted, click on the Set as Default Printer button, so that your printer will be active in all your Windows® applications.

11. Check your printer connection by clicking on the Connect.. button. By default, your printer will be connected on the LPT1 port which corresponds to the hardware connection of a parallel interface cable.

12. Click on the Close button of the Printers dialogue box.

Windows® 95

The Microsoft Windows® 95 operating system allows automatic installation of peripherals through the “Plug & Play” feature, a bi-directional communication and hardware recognition procedure.

1. Make sure that both printer and PC are powered.

The printer must NOT be in error mode, i.e. the indicator lights must not be flashing.

2. Activate Microsoft Windows® 95. If already started, execute the “Shut down” command and restart the computer.

3. A window opens, indicating that a new peripheral has been detected (New Hardware found and the printer name). The same window shows the Driver from disk provided by hardware manufacturer option already highlighted. Click the OK button.

4. With the Install from Disk window displayed, insert the printer driver diskette in the drive selected, specify this drive if requested and click OK.

5. The Add Printer Wizard window is displayed. If there are no other printer drivers already installed on your system, your printer will be installed as the Default printer.

If other printer drivers are already installed, and you wish to install the current one as the default printer, click Yes and then the Finish button.

The installation of the driver files will start.

Quick Start 7

6. At the end of the installation, you will be asked to remove the diskette and restart Windows.

change the setting in your system properties, as follows:

A folder with the driver name will be cr eated automatically in the Programs folder. It allows easy access at any time to the Printer Monitor, the Help and information files whenever these are required.

You can also install your driver through the Add Printers procedure. In this case, your printer need not be connected to your PC.

Do not install with the set up program.

1. Click Start, highlight Settings, and then click Printers in the sub-menu which opens.

2. Double click Add Printer in the Printers window.

3. The first in a series of Add Printer Wizard windows is displayed; click Next > .

4. Click Have Disk... in the window now displayed.

5. Insert driver diskette no. 1 in drive A (or B)ofyourPC; click OK.

6. Click Next > .

7. Make sure LPT1: Printer port is highlighted; click Next > .

If you have an “ECP” computer, make sure that the port setting for the printer is set to Printer Port (LPTx) and not to ECP Printer Port (LPTx). If necessary, once the driver installation is completed,

– right click on the My Computer icon, – select Properties, then Device Manager, – double click on Ports (COM&LPT), – select Printer Port: LPTx.:

8. Click Finish. The installation of the driver files will start.

9. At the end of the installation, you will be asked to remove the diskette and restart Windows.

For more details on the printer driver, its parameters and the printer set-up, see “User Interface” and “Using Software” in the User Guide or consult your Windows® documentation.

8 Quick Start

+ 74 hidden pages