Native Instruments Traktor Audio 2 Setup Guide

Setup Guide
The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH. The software described by this docu­ment is subject to a License Agreement and may not be copied to other media. No part of this publication may be copied, reproduced or otherwise transmitted or recorded, for any purpose, without prior written permission by Native Instruments GmbH, hereinafter referred to as Native Instruments.
“Native Instruments”, “NI” and associated logos are (registered) trademarks of Native Instru­ments GmbH.
Mac, Mac OS, GarageBand, Logic, iTunes and iPod are registered trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista and DirectSound are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trade marks are the property of their respective owners and use of them does not im­ply any affiliation with or endorsement by them.
Document authored by: Patryk Korman
Version: 04/2012

Disclaimer

Special thanks to the Beta Test Team, who were invaluable not just in tracking down bugs, but in making this a better product.
Germany
Native Instruments GmbH Schlesische Str. 29-30 D-10997 Berlin Germany
www.native-instruments.de
USA
Native Instruments North America, Inc. 6725 Sunset Boulevard 5th Floor Los Angeles, CA 90028 USA
www.native-instruments.com

Contact

© Native Instruments GmbH, 2012. All rights reserved.

Table of Contents

Table of Contents
1 Welcome to TRAKTOR AUDIO 2! ..................................................................................
1.1 What Is Included In the Box? ...................................................................................................... 6
1.2 About This Setup Guide .............................................................................................................. 6
1.3 Document Conventions ............................................................................................................... 6
2 Setup Overview .........................................................................................................
3 Software Installation .................................................................................................
3.1 Read Before Installing ................................................................................................................ 9
3.2 Installation on Mac OS X ............................................................................................................ 9
3.3 Installation on Windows ............................................................................................................. 14
3.2.1 Locate and Start the Installation Program ................................................................. 9
3.2.2 Select the Components to Install ............................................................................... 10
3.2.3 Enter Your Password .................................................................................................. 12
3.2.4 Complete the Installation .......................................................................................... 13
3.3.1 Locate and Start the Installation Program ................................................................. 14
3.3.2 Confirm the Features to Install .................................................................................. 14
3.3.3 Confirm the Application Installation Path ................................................................. 16
3.3.4 Select Your Hardware Drivers .................................................................................... 17
3.3.5 Complete the Software Installation ........................................................................... 17
4 Product Activation with Service Center .......................................................................
4.1 Activating Your Product Online ................................................................................................... 19
4.2 Updating Your Product ............................................................................................................... 23
4.1.1 Start Service Center ................................................................................................... 19
4.1.2 Log In Into Your User Account .................................................................................... 20
4.1.3 Activate the Product .................................................................................................. 21
4.1.4 Finish the Online Activation ....................................................................................... 22
4.2.1 Select Updates .......................................................................................................... 23
6
8
9
19
TRAKTOR AUDIO 2 - Setup Guide - 4
Table of Contents
4.3 Activating Your Product Offline .................................................................................................. 26
4.2.2 Download the Updates ............................................................................................... 24
4.2.3 Open Your Download Folder ....................................................................................... 25
4.2.4 Install Updates .......................................................................................................... 26
4.3.1 Start the Offline Activation ........................................................................................ 27
4.3.2 Create the Activation Request File ............................................................................. 28
4.3.3 Enter the Serial Number ............................................................................................ 29
4.3.4 Transfer the Activation Request File .......................................................................... 30
4.3.5 Open the Activation Return File ................................................................................. 31
4.3.6 Finish the Offline Activation ...................................................................................... 32
5 Setting Up Your TRAKTOR AUDIO 2 System .................................................................
5.1 Before You Proceed ..................................................................................................................... 33
5.2 Connecting the TRAKTOR AUDIO 2 to Your Computer .................................................................. 34
5.3 Connecting an Amplifier And Headphones to the TRAKTOR AUDIO 2 ........................................... 35
5.4 Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2 ....................... 37
5.5 What's Next? ...............................................................................................................................43
6 How to Proceed .........................................................................................................
6.1 Documentation Resources .......................................................................................................... 44
6.2 Support .......................................................................................................................................44
6.3 Updates ...................................................................................................................................... 45
6.2.1 Knowledge Base / Readme / Online Support .............................................................. 44
6.2.2 Forum ........................................................................................................................ 45
7 Troubleshooting and FAQ ...........................................................................................
7.1 Installation Folder Not Found by an Update Installer .................................................................. 47
7.2 User Account Control and Internet Security ................................................................................ 47
7.3 Audio Clicks and Drop-outs When Playing Tracks ....................................................................... 48
7.4 More Troubleshooting Resources ................................................................................................ 48
8 Hardware Return Information .....................................................................................
33
44
47
49
TRAKTOR AUDIO 2 - Setup Guide - 5
Welcome to TRAKTOR AUDIO 2!
What Is Included In the Box?

1 Welcome to TRAKTOR AUDIO 2!

1.1 What Is Included In the Box?

The TRAKTOR AUDIO 2 box contains the following:
The TRAKTOR AUDIO 2 audio interface
A 1/4" TRS to RCA audio cable
A shielded USB cable
registration flyer with your TRAKTOR PRO 2 software serial number, your TRAKTOR
A
AUDIO 2 hardware serial number, and a link to the hardware registration page, where you can register your hardware and download the TRAKTOR software
A safety instructions flyer
A TRAKTOR sticker sheet

1.2 About This Setup Guide

Setup Guide will help you to install and configure the TRAKTOR AUDIO 2 audio interface
This on your computer, and prepare the TRAKTOR software for first use with the interface.

1.3 Document Conventions

section introduces you to the signage and text highlighting used in this document. This
This document uses particular formatting to point out special facts and to warn you of potential is­sues. The icons introducing these notes let you see what kind of information is to be expected:
Whenever this exclamation mark icon appears, you should read the corresponding note carefully and follow the instructions and hints given there if applicable.
TRAKTOR AUDIO 2 - Setup Guide - 6
This light bulb icon indicates that a note contains useful extra information. This informa­tion
may often help you to solve a task more efficiently, but does not necessarily apply to
the setup or operating system you are using; however, it's always worth a look.
Furthermore, the following formatting is used:
Welcome to TRAKTOR AUDIO 2!
Document Conventions
Text
appearing in (drop-down) menus (such as Open…, Save as… etc.) and paths to loca-
tions on your hard drive or other storage devices is printed in italics.
Text appearing elsewhere (labels of buttons, controls, text next to checkboxes etc.) is
printed in blue. Whenever you see this formatting applied, you will find the same text ap­pearing somewhere on the screen.
Important names and concepts are printed in bold.
References to keys on your computer's keyboard you'll find put in square brackets (e.g.,
"Press [Shift] + [Return]").
Single instructions are introduced by this play button type arrow.
Results of actions are introduced by this smaller arrow.
TRAKTOR AUDIO 2 - Setup Guide - 7
Setup Overview

2 Setup Overview

This
section provides a quick overview of the various steps required to get your TRAKTOR AU-
DIO 2 system up and running: hardware registration and software download, installation, activa- tion, updates, and setup and configuration.
Hardware registration and software download: Register your hardware and download the
TRAKTOR software installer as instructed on: www.native-instruments.com/go-a2.
Software installation: locate the downloaded setup file on your computer and double-click
it to start the installation procedure. Carefully read and follow the on-screen instructions, accept the license agreements, and enter the password for your computer if prompted (Mac OS X only).
Activation: Activate your product using the Service Center application. Online and offline
activation methods are available.
Update: Download the latest software updates using the Service Center application. Then
browse to the download folder and install all downloaded updates.
Setup and configuration: Connect the device to your computer. Connect external devices
such as headphones and speakers. Configure the TRAKTOR software for first use with the audio interface.
Suggestions for further reading as well as tips for troubleshooting and FAQs can be found in the subsequent chapters of this guide.
TRAKTOR AUDIO 2 - Setup Guide - 8

3 Software Installation

3.1 Read Before Installing

Before starting the TRAKTOR software installer, here are some points to be aware of:
Software Installation
Read Before Installing
Make
sure you have downloaded the TRAKTOR software to your computer by following the instructions on the registration page: www.native-instruments.com/go-a2 If you have already registered your device but need to download the installer again, you can find the relevant downloads in the "My Account" section of the NI website: https://www.native-instruments.com/en/my-account/my-products-serials
Please carefully review the installer screens and the suggested installation paths in order to
avoid that any unwanted folders are created on your hard disk.
Moving any folders related to Native Instruments software after installation is not recom-
mended. Future software updates rely on the directory locations set during initial installa-
tion.

3.2 Installation on Mac OS X

At the end of the installation process you will need to restart your computer. Please save
your work and close all applications before proceeding.

3.2.1 Locate and Start the Installation Program

1.
Locate and unpack the downloaded installer package file on your computer.
2. Double-click the Traktor 2 Installer.mpkg file to start the installation procedure.
3. Follow the on-screen instructions.
TRAKTOR AUDIO 2 - Setup Guide - 9
Software Installation
Installation on Mac OS X

3.2.2 Select the Components to Install

After
you have accepted the software license agreement, the installer window displays the components available for installation. This installer screen also contains information about how much disk space the individual components will use.
The components selection screen of the installation program.
It is recommended to keep all features selected unless you have a specific reason to dese-
a feature (such as if this feature is already installed on your computer, or you know for
lect sure you will not use the device).
TRAKTOR AUDIO 2 - Setup Guide - 10
Software Installation
Installation on Mac OS X
Basic Installation: This installs the TRAKTOR software along with its documentation. This com­ponent cannot be deselected. It also installs the Service Center application (required for acti­vation of your product) and the Controller Editor application, which allows you to configure the controllerʼs MIDI assignments for using the controller with other applications than the included software.
Audio 8/4/2 DJ Drivers: This installs drivers for the AUDIO 8 DJ, AUDIO 4 DJ and AUDIO 2 DJ audio interfaces by Native Instruments. If you do not intend to use any of these audio interfa­ces, you can deactivate the checkboxes.
Traktor Kontrol S4: This installs the driver for the TRAKTOR KONTROL S4 controller. If you do not intend to use a TRAKTOR KONTROL S4 controller on your computer, you can deactivate the checkbox.
Traktor Kontrol S2: This installs the driver for your TRAKTOR KONTROL S2 controller. If you do not intend to use a TRAKTOR KONTROL S2 controller on your computer, you can deactivate the checkbox.
Traktor Audio 2/6/10 Drivers: This installs drivers for the TRAKTOR AUDIO 2, TRAKTOR AU­DIO 6 and TRAKTOR AUDIO 10 audio interfaces by Native Instruments. Make sure the TRAK- TOR AUDIO 2 component is selected as the interface will not work properly without its driver in­stalled.
Traktor Kontrol X1: This installs the driver for the TRAKTOR KONTROL X1 controller. If you do not intend to use a TRAKTOR KONTROL X1 controller on your computer, you can deactivate the checkbox.
Background Components
These components are not displayed in the installer window, but are installed depending on your system configuration:
Controller Editor: The Controller Editor application allows you to configure your Native Instru­ments hardware controller (e.g., TRAKTOR KONTROL S4 or X1) for use as a MIDI controller with applications other than the TRAKTOR software. This component will automatically be in­stalled if you install one of the controller drivers (unless a newer version of Controller Editor already exists on your computer).
Service Center: The Service Center application is required for activation of the TRAKTOR soft­ware. It will be installed independent of the selected drivers (unless a newer version of Service Center already exists on your computer).
TRAKTOR AUDIO 2 - Setup Guide - 11
Software Installation
Installation on Mac OS X
Control Panel: The Control Panel is an audio settings configuration tool, installed with the driv­er of the TRAKTOR AUDIO 2. Most of its settings can too be controlled from the TRAKTOR software user interface, so you probably won't need the Control Panel when using TRAKTOR. For more information on the Control Panel, please refer to the TRAKTOR AUDIO 2 manual.
It is strongly recommended to install the TRAKTOR software to the default location. If you still need to change the install location, click on the folder icon in the Location column and select the desired folder.
After you have customized the installation as required, click Continue and then follow the
on-screen instructions.

3.2.3 Enter Your Password

Before installing the selected components, the installer will prompt you to enter your Mac OS X password. changes the installer is about to make.
This is a standard behavior on Mac OS X that makes sure you are aware of the
The Mac OS X user account you are using needs to have Administrator privileges.
The Mac OS X password prompt.
To proceed, enter your password and click OK.
The selected components will be installed.
TRAKTOR AUDIO 2 - Setup Guide - 12

3.2.4 Complete the Installation

After the components have been installed, you need to restart your computer.
Software Installation
Installation on Mac OS X
The final screen of the installation program.
On the last screen of the installation program, click Restart to restart your computer and
complete the software installation.
Your computer will immediately restart.
After your computer has restarted, continue reading in chapter ↑4, Product Activation
with Service Center of this Setup Guide for information about product activation.
TRAKTOR AUDIO 2 - Setup Guide - 13

3.3 Installation on Windows

If you are installing the TRAKTOR software on Windows Vista or Windows 7, you may need to
turn off Windows User Account Control (UAC) before you can proceed. See chapter ↑7.2,
User Account Control and Internet Security in this Setup Guide for detailed information on
how to turn off UAC. In addition to this, it may be necessary to disable your anti-virus soft­ware during installation.

3.3.1 Locate and Start the Installation Program

1.
Locate and unpack the downloaded installer package file on your computer.
2. Double-click the Traktor 2 Setup.exe file to start the installation procedure.
3. Follow the on-screen instructions.

3.3.2 Confirm the Features to Install

you have accepted the software license agreement, the installer window displays the fea-
After tures available for installation.
Software Installation
Installation on Windows
TRAKTOR AUDIO 2 - Setup Guide - 14
The components selection screen of the installation program.
Software Installation
Installation on Windows
Basic Installation:
This installs the TRAKTOR software along with its documentation. This com-
ponent cannot be deselected.
Background Components
These features are not displayed in the installer window, but are installed depending on your system configuration:
Controller Editor: The Controller Editor application allows you to configure your Native Instru­ments hardware controller (e.g., TRAKTOR KONTROL S4 or X1) for use as a MIDI controller with applications other than the TRAKTOR software. This component will automatically be in­stalled if you install one of the controller drivers (unless a newer version of Controller Editor already exists on your computer).
Service Center: The Service Center application is required for activation of the TRAKTOR soft­ware. It will be installed independent of the selected drivers (unless a newer version already exists on your computer).
TRAKTOR AUDIO 2 - Setup Guide - 15
Software Installation
Installation on Windows
Control Panel: The Control Panel is an audio settings configuration tool, installed with the driv­er of the TRAKTOR AUDIO 2. Most of its settings can too be controlled from the TRAKTOR software user interface, so you probably won't need the Control Panel when using TRAKTOR. For more information on the Control Panel, please refer to the TRAKTOR AUDIO 2 manual.
Click Next and then follow the on-screen instructions.

3.3.3 Confirm the Application Installation Path

The software installation path screen of the installation program.
It is strongly recommended to install the TRAKTOR software to the default location. If you still
need to change the install location, click Change to open a Folder Selection dialog and
select the desired destination folder.
You will be asked to select and confirm an installation path for the TRAKTOR software.
Click Next to proceed.
TRAKTOR AUDIO 2 - Setup Guide - 16
Software Installation
Installation on Windows

3.3.4 Select Your Hardware Drivers

After
defining/confirming the program's installation path, you will be presented with a number of driver selection screens. It is recommended to select all drivers from the driver selection screens unless you have a specific reason to deselect a driver (such as if this driver is already installed on your computer, or if you are very sure about which drivers you need and which ones you don't).
The driver selection screen holding the A2 driver selection.
1. Make
sure to select the TRAKTOR AUDIO 2 driver from the relevant Driver Selection
screen.
2. Click Next to proceed.

3.3.5 Complete the Software Installation

you have selected the required driver(s) and confirmed your selection, you will be for-
Once warded to the last screen of the installation program.
TRAKTOR AUDIO 2 - Setup Guide - 17
Software Installation
Installation on Windows
The final screen of the installation program.
On the last screen of the installation program, click Finish to complete the installation
and exit the installation program.
Continue reading in chapter ↑4, Product Activation with Service Center of this Setup
Guide for information about product activation.
TRAKTOR AUDIO 2 - Setup Guide - 18

4 Product Activation with Service Center

This section uses a placeholder name ("NI Product") on all screenshots. The relevant sec-
on your screen will display the name of the Native Instruments product you are activat-
tion ing.

4.1 Activating Your Product Online

Product Activation with Service Center
Activating Your Product Online
Skip to chapter ↑4.3, the Internet.
Activating Your Product Offline if your computer is not connected to

4.1.1 Start Service Center

1. Locate
beled Native Instruments was created in the Applications (Mac OS X) / Program Files (Win­dows) folder. Within this folder, a subfolder labeled Service Center holds the correspond­ing application.
2. Double-click the Service Center application to start the activation procedure.
the Service Center application on your hard disk. During installation, a folder la-
It is necessary to activate your Native Instruments product in order to use its full function­ality.
TRAKTOR AUDIO 2 - Setup Guide - 19

4.1.2 Log In Into Your User Account

Product Activation with Service Center
Activating Your Product Online
The log-in screen of Service Center.
Log in with your e-mail address and Native Instruments password.
If you do not have a Native Instruments account yet, click on Create new User Account.
Fill in the address form. The password will be sent to you via e-mail.
TRAKTOR AUDIO 2 - Setup Guide - 20

4.1.3 Activate the Product

Product Activation with Service Center
Activating Your Product Online
The product activation screen of Service Center.
1. Enter
the software serial number in the number field. The software serial number is locat-
ed on the registration flyer, which you can find in your TRAKTOR AUDIO 2 product box.
2. Click Activate to proceed.
TRAKTOR AUDIO 2 - Setup Guide - 21

4.1.4 Finish the Online Activation

Product Activation with Service Center
Activating Your Product Online
Service Center confirming the product activation.
Service
Center confirms that the product has been activated successfully. A search for updates
will start automatically.
If updates for any of the activated products are available, the button in the bottom right
corner of the screen reads Update. To download the updates, click the Update button and proceed with chapter ↑4.2, Updating Your Product.
If no updates are available, the button in the bottom right corner of the screen reads Exit.
You can click it to close Service Center.
TRAKTOR AUDIO 2 - Setup Guide - 22

4.2 Updating Your Product

4.2.1 Select Updates

Product Activation with Service Center
Updating Your Product
The product update screen of Service Center.
1.
In Service Center, click the Update tab to view a list of available updates.
2. Select the updates you want to download by checking the checkboxes on the left. We rec-
ommend downloading all preselected updates.
3. Click Download. The download will start.
TRAKTOR AUDIO 2 - Setup Guide - 23

4.2.2 Download the Updates

Product Activation with Service Center
Updating Your Product
The product update in progress.
Depending
on the file size and the speed of your internet connection, downloading the files
may take a while. We strongly recommend that you always install the latest updates.
TRAKTOR AUDIO 2 - Setup Guide - 24

4.2.3 Open Your Download Folder

Product Activation with Service Center
Updating Your Product
Service Center confirming all updates were downloaded, and offering to open the download folder.
all files have been downloaded successfully, you will be asked to open the download fold-
After er.
Click Yes to open the download folder.
After the download folder has opened, you can quit Service Center by clicking Exit.
TRAKTOR AUDIO 2 - Setup Guide - 25
Product Activation with Service Center
Updating Your Product

4.2.4 Install Updates

1.
Launch the first installer file from the download folder.
2. Follow the instructions of the Installation Wizard.
3. Proceed until you have installed all updates.

4.3 Activating Your Product Offline

the computer you want to use Native Instruments products on is permanently not connected
If to the internet, you can activate the products utilizing the Offline activation procedure. Note that you will need a second computer that is connected to the internet.
TRAKTOR AUDIO 2 - Setup Guide - 26

4.3.1 Start the Offline Activation

Product Activation with Service Center
Activating Your Product Offline
The internet connection screen of Service Center.
1. Start
Service Center. If no internet connection is detected, you will be redirected to the
Internet connection screen pictured above.
2. In the Continue without connection to the internet area at the bottom of the screen, click
Offline. You will be forwarded to the Activate screen.
TRAKTOR AUDIO 2 - Setup Guide - 27

4.3.2 Create the Activation Request File

Product Activation with Service Center
Activating Your Product Offline
The offline activation screen of Service Center.
On the Activate screen, click Create. The Activate screen will display fields in which to
enter the serial number (see next step).
TRAKTOR AUDIO 2 - Setup Guide - 28

4.3.3 Enter the Serial Number

Product Activation with Service Center
Activating Your Product Offline
The product activation screen of Service Center.
1. Enter
the software serial number in the number field. The software serial number is locat-
ed on the registration flyer, which you can find in your TRAKTOR AUDIO 2 product box.
2. Click Create to save the Activation Request File (ActivationRequestFile.html). A Save File
dialog will open and let you select a target folder.
3. Save the Activation Request File to the desired target folder.
TRAKTOR AUDIO 2 - Setup Guide - 29

4.3.4 Transfer the Activation Request File

The offline activation procedure.
Product Activation with Service Center
Activating Your Product Offline
1. Copy
the Activation Request file to a portable storage device and transfer it to a computer
with internet connection.
2. Open the Activation Request file by double-clicking it.
3. Follow the instructions on the Service Center product activation web page. As a new Na-
tive Instruments user you will need to create a new account before you can log in.
4. Transfer the Activation Return file back to your audio computer.
TRAKTOR AUDIO 2 - Setup Guide - 30

4.3.5 Open the Activation Return File

Product Activation with Service Center
Activating Your Product Offline
The offline activation screen of Service Center.
On your audio computer, start Service Center again. In the Continue without connection to
1.
the internet area at the bottom of the screen, click Offline.
2. Select the Activate tab and click Open to load the Activation Return file.
TRAKTOR AUDIO 2 - Setup Guide - 31

4.3.6 Finish the Offline Activation

Product Activation with Service Center
Activating Your Product Offline
Service Center confirming the product activation.
you have opened the Activation Return file, Service Center confirms that the product has
After been activated successfully. You can quit Service Center by clicking Exit.
To obtain updates for your products, log in under www.native-instruments.com/updates,
using your Native Instruments user account information. Download all relevant updates from the Personal Update Manager to your internet computer, transfer them to your mu­sic computer utilizing portable storage media, and install them.
TRAKTOR AUDIO 2 - Setup Guide - 32
Setting Up Your TRAKTOR AUDIO 2 System
Before You Proceed

5 Setting Up Your TRAKTOR AUDIO 2 System

In
this chapter, we will connect the TRAKTOR AUDIO 2 interface to your computer, and set it
up for use with the TRAKTOR software in the following way:
Mixing Tracks will take place in the TRAKTOR software
You will use one of the TRAKTOR AUDIO 2's outputs for outputting the currently active
TRAKTOR Deck to a mixer channel or to your stereo amplifier
The other output will be used for pre-listening to other TRAKTOR Decks with your head-
phones
This is a very basic DJing setup using TRAKTOR's Internal Mixer. It is also possible to use the TRAKTOR AUDIO 2 for "external mixing" with a DJ mixer; for more information on this, please consult the TRAKTOR AUDIO 2 Manual.

5.1 Before You Proceed

Make
sure that you have installed the TRAKTOR AUDIO 2 hardware driver with the TRAK­TOR 2 software installer before you connect the TRAKTOR AUDIO 2 audio interface to your computer! For this, please follow the instructions specific to your operating system in chapter ↑3, Software Installation.
Make sure you have properly activated your version of TRAKTOR with Service Center as
explained in chapter ↑4, Product Activation with Service Center.
Always attach the TRAKTOR AUDIO 2 audio interface directly to a USB port on your com-
puter. If connected to a USB hub, the device may not work correctly!
TRAKTOR AUDIO 2 - Setup Guide - 33
Setting Up Your TRAKTOR AUDIO 2 System
Connecting the TRAKTOR AUDIO 2 to Your Computer

5.2 Connecting the TRAKTOR AUDIO 2 to Your Computer

Connect the TRAKTOR AUDIO 2 to a USB 2.0 port on your computer using the USB ca-
ble included in the package.
After connecting the interface to your computer, the USB drivers will be installed on your
computer automatically, and the TRAKTOR AUDIO 2 soundcard should be ready to use straight away.
On Windows XP and Windows Vista, a separate driver installation dialog can appear, asking
to complete the device driver installation. This is intended behavior and does not indi-
you cate a problem! Click No if Windows asks whether to search the internet for drivers. In case of Windows Logo Testing notifications, select Continue Anyway and complete the device driver installation. The device driver installation dialog can pop up repeatedly; click through all instances of the dialog as explained above to complete the device driver installation. The TRAKTOR AUDIO 2 will then be ready to use on your Windows XP or Windows Vista system.
TRAKTOR AUDIO 2 - Setup Guide - 34
Setting Up Your TRAKTOR AUDIO 2 System
Connecting an Amplifier And Headphones to the TRAKTOR AUDIO 2

5.3 Connecting an Amplifier And Headphones to the TRAKTOR AUDIO 2

The TRAKTOR AUDIO 2, in combination with an amplifier, headphones or speakers, can produce all volume levels to a minimum with the TRAKTOR AUDIO 2's volume controls. Later, grad­ually raise the volume controls while music is playing to set the desired listening level.
To connect an amplifier and headphones to the TRAKTOR AUDIO 2:
sounds in decibel ranges that may cause hearing damage. For your protection, set
1. Connect
OUTPUT A on the TRAKTOR AUDIO 2's front panel to a stereo input of your am-
plifier using a 1/4" TRS to RCA cable.
TRAKTOR AUDIO 2 - Setup Guide - 35
Setting Up Your TRAKTOR AUDIO 2 System
Connecting an Amplifier And Headphones to the TRAKTOR AUDIO 2
2. Plug the 1/4" TRS jack of your headphones into the OUTPUT B socket on the TRAKTOR AUDIO 2's front panel.
TRAKTOR AUDIO 2 - Setup Guide - 36
Your setup should now look something like this.
Setting Up Your TRAKTOR AUDIO 2 System

Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2

5.4 Preparing the TRAKTOR Software for Internal Mixing With the
TRAKTOR AUDIO 2
To configure the TRAKTOR software, proceed as follows:
1. To
start the TRAKTOR software, double-click the Traktor application icon in the installa-
tion folder, or, on Windows, one of its aliases/shortcuts created during the installation pro­cedure (for example on your desktop).
TRAKTOR AUDIO 2 - Setup Guide - 37
Setting Up Your TRAKTOR AUDIO 2 System
Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2
2. On first start, TRAKTOR will open with the Setup Wizard's start screen in front of it (if it doesn't, you can always open the Setup Wizard from TRAKTOR's Help menu).
3. On
the Welcome screen, click Next to confirm that the TRAKTOR AUDIO 2 is connected
to your computer.
TRAKTOR AUDIO 2 - Setup Guide - 38
Setting Up Your TRAKTOR AUDIO 2 System
Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2
4. On the controller selection screen, select No from the drop-down list. The TRAKTOR AU­DIO 2 is an audio interface, not a controller (see the drop-down list for TRAKTOR control­lers available by NI). Click Next to proceed.
TRAKTOR AUDIO 2 - Setup Guide - 39
Setting Up Your TRAKTOR AUDIO 2 System
Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2
5. On the mixer setup screen, select No to configure TRAKTOR for internal mixing. This means that the currently active TRAKTOR Deck will always output its signal on OUT­PUT A of the TRAKTOR AUDIO 2, while any cue signal for pre-listening on your head­phones will always be output on OUTPUT B. Then click Next to proceed.
TRAKTOR AUDIO 2 - Setup Guide - 40
Setting Up Your TRAKTOR AUDIO 2 System
Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2
6. Select 2 Track Decks from the drop-down list for a classic mixing setup with a left and a right DJ deck. TRAKTOR will then be equipped with two Decks, both operating in Track Deck mode. (See the TRAKTOR 2 Manual for more information on Layouts and Deck modes.) Click Next to proceed.
TRAKTOR AUDIO 2 - Setup Guide - 41
Setting Up Your TRAKTOR AUDIO 2 System
Preparing the TRAKTOR Software for Internal Mixing With the TRAKTOR AUDIO 2
7. The final screen of the Setup Wizard will sum up your selection, the activated TRAKTOR version, and the language of your keyboard layout for confirmation. Click Finish to confirm and to close the Setup Wizard.
TRAKTOR will take on the changes and present two Track Decks, A and B. Below the
Decks, you'll find TRAKTOR's Browser.
For internal mixing, we will now change TRAKTOR's Layout to also display TRAKTOR's Internal Mixer on the user interface. To do so:
Select Mixer from the Layout Selection drop-down menu in TRAKTOR's Header.
TRAKTOR AUDIO 2 - Setup Guide - 42
Setting Up Your TRAKTOR AUDIO 2 System
Congratulations! TRAKTOR is now ready to be used for internal mixing using your TRAK-
TOR AUDIO 2. You can now use the crossfader on the TRAKTOR user interface to select the Deck to be output on OUTPUT A of your TRAKTOR AUDIO 2, and the headphones symbol buttons to send the relevant Deck to OUTPUT B for pre-listening.

5.5 What's Next?

further information on how to build your library in TRAKTOR, or on how to import your mu-
For sic collection to TRAKTOR, please consult the TRAKTOR 2 Manual. Information on how to use the TRAKTOR Decks and the Internal Mixer (including EQs and FX), you can also find in the TRAKTOR 2 Manual.
What's Next?
If you want to know how to configure your TRAKTOR AUDIO 2's settings, or how to use your TRAKTOR AUDIO 2 in different setup scenario's, e.g., with a DJ mixer, please consult the TRAKTOR AUDIO 2 Manual.
TRAKTOR AUDIO 2 - Setup Guide - 43
How to Proceed
Documentation Resources

6 How to Proceed

6.1 Documentation Resources

The documentation rectory on your hard drive. You can also access these documents from the application’s Help menu.
In addition to this guide, TRAKTOR AUDIO 2 provides the following documents for you:
The TRAKTOR AUDIO 2 Manual: everything you need to know about configuring and setting
up your TRAKTOR AUDIO 2.
The TRAKTOR 2 Manual: the primary information resource concerning the TRAKTOR soft-
ware. It provides thorough descriptions of all user interface elements, options, tools, and sound processing modules built into the application. You can use it, both as a reference manual and a thorough guide for working with the application.
Additional documentation items you may or may not need delving into TRAKTOR's DJing
universe. All TRAKTOR documentation is available via TRAKTOR's Help menu.
is available in PDF format and located within the TRAKTOR installation di-

6.2 Support

6.2.1 Knowledge Base / Readme / Online Support

Open the Service Center application and click on the Support button in the upper right
corner. Here you will find direct links to the Native Instruments Online Knowledge Base and the Online Support Form.
The Online Knowledge Base gathers useful information about your Native Instruments product
can be of great help to solve possible issues you may encounter when working with Native
and Instruments products.
TRAKTOR AUDIO 2 - Setup Guide - 44
How to Proceed
If no Knowledge Base entry matches your problem, or if the matching entry does not solve the problem, you can use the Online Support Form to contact the Technical Support team at Na­tive Instruments. The Online Support Form will ask you to enter information about your hard­ware and software setup. This information is essential for our support team to be able to pro­vide you with quality assistance.
When communicating with the Native Instruments support team, keep in mind that the more details you can provide about your hardware, your operating system, the version of the software you are running, and the problem you are experiencing, the better they will be able to help you. In your description, you should mention:
How to reproduce the problem
What you have already tried to fix the problem
A description of your setup, including all hardware
The brand and specifications of your computer
When installing new software or software updates, a Readme file is included that contains late breaking news and new information that was not yet included in the documentation. Please open and read this Readme file before contacting Technical Support.
Support

6.2.2 Forum

In
the Native Instruments User Forum you can discuss product features directly with other
users and with experts moderating the forum:
http://www.native-instruments.com/forum.

6.3 Updates

Whenever available software updates. Updates are released regularly to fix known problems and to con­tinuously improve the software. The version number of your software is displayed in the About dialog for any Native Instruments application. This dialog can be opened by clicking on the NI logo in the upper right corner of the user interface. Alternatively, you can find the version num-
you encounter problems, it is recommended that you first download and install any
TRAKTOR AUDIO 2 - Setup Guide - 45
How to Proceed
bers of all installed Native Instruments applications when showing the details for an applica­tion within the Overview page of the Service Center. Updates are available on the Update tab in Service Center or on our website under: http://www.native-instruments.com/updates.
Updates
TRAKTOR AUDIO 2 - Setup Guide - 46
Troubleshooting and FAQ
Installation Folder Not Found by an Update Installer

7 Troubleshooting and FAQ

This
section contains some of the most frequently asked questions and answers along with ref-
erences to Knowledge Base articles for additional details. In order to find an article, please vis­it the Native Instruments website, navigate to the Knowledge Base in the Support section and enter the article number in the search field.

7.1 Installation Folder Not Found by an Update Installer

you have manually moved the location of a Native Instruments application on your hard
If drive, the installer, upon attempting to run an update, will display an error message and abort the installation. You can correct the application path in Service Center from the Overview page. If an application cannot be found, a Locate button will appear on this page. Click this button and browse to the actual location of the application.

7.2 User Account Control and Internet Security

Account Control (UAC) and any installed Internet security or anti virus software should
User temporarily be disabled for installing the TRAKTOR software, as they may interfere with the in­stallation. If you are concerned about the safety of your files, disconnect your computer from the network during installation.
1. To open the UAC configuration options in Windows 7 or Vista, click on the Start button from the task bar, then enter UAC in the search field and press [Enter]. Disable the check box for User Account Control in Windows Vista, or set the UAC slider all the way to the bottom in Windows 7.
2. Check the Internet security or anti virus software's documentation for instructions on how to temporarily disable their protection services.
3. Once the installation is complete, make sure to re-enable User Account Control and your Internet security / anti virus software.
TRAKTOR AUDIO 2 - Setup Guide - 47
Troubleshooting and FAQ
Audio Clicks and Drop-outs When Playing Tracks

7.3 Audio Clicks and Drop-outs When Playing Tracks

If you hear clicks and/or drop-outs when a track is playing, you might need to increase the la­tency setting of your TRAKTOR AUDIO 2. To learn how to do this, please refer to the TRAKTOR AUDIO 2 Manual, which thoroughly describes the TRAKTOR AUDIO 2 Control Panel — the tool that allows you to adjust the audio interface settings.

7.4 More Troubleshooting Resources

none of the suggestions in this chapter covers your problem, the TRAKTOR AUDIO 2 Manual
If provides more detailed information on the topics discussed in this Setup Guide. Also check if the Knowledge Base has an answer: http://www.native-instruments.com/knowledge/.
TRAKTOR AUDIO 2 - Setup Guide - 48
Hardware Return Information

8 Hardware Return Information

If
you experience a hardware-related issue with this product, please contact Native Instru­ments' Technical Support directly. Our Technical Support agents will assign an RA (Return Au­thorization) number to your case to facilitate the processing of your return.
Contact the Native Instruments Technical Support using one of these options:
Use the online Support form to submit the information required for obtaining a RA num-
ber:
http://www.native-instruments.com/support
Alternatively, you can call us using the numbers below:
Technical Support in Berlin, Germany
Tel.: +49.30.61 10 35-1400
Support is available Monday – Friday 11:00 – 5:00 pm CET
Technical Support in Los Angeles, USA
If you are calling from within the USA,you can call toll-free on:
Tel.: 1-323-467-2693
Support is available Monday – Friday 11:00 – 5:00 pm PST
日本(株式会社ディリゲント)
TEL 03-5159-1822(受付時間
:土日祝 日および特別休業日を除く 10:3012:0013:00〜
17:00
E-mail Native Instruments 本語 サイトよりお問い合せください。
TRAKTOR AUDIO 2 - Setup Guide - 49
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