Central Monitoring System
Service Manual
Mindray DS USA, Inc.
800 MacArthur Blvd.
Mahwah, New Jersey 07430
USA
Tel 1.800.288.2121
Tel 1.201.995.8000
www.mindray.com
P/N: 9201-20-35991 (1.1)
Intellectual Property Statement
Mindray DS USA, Inc. (hereinafter called Mindray DS) owns the intellectual property rights to this product and this manual. This manual may refer to information protected by copyrights or patents and does not convey any license under the copyright or patent rights of Mindray DS, nor the rights of others.
Mindray DS intends to maintain the contents of this manual as confidential information. Disclosure of the information in this manual in any manner whatsoever without the written permission of Mindray DS is strictly forbidden. Release, amendment, reproduction, distribution, rental, adaptation and translation of this manual in any manner whatsoever without the written permission of Mindray DS is strictly forbidden.
is a trademark or a registered trademark of Shenzhen Mindray
Bio-Medical Electronics Co., Ltd. All third-party trademarks that appear in this manual are used solely for editorial purposes and are the property of their respective owners.
Contents of this manual are subject to changes without prior notice.
For this manual, the issued Date is June 2011 (Version: 3.0).
© Copyright 2010-2011 Mindray DS USA, Inc. All rights reserved.
NOTES
zThis manual describes all features and options. The equipment may not have all of them. Contact Mindray DS service department for any questions.
I
Manufacturer’s Responsibility
All information contained in this manual is believed to be correct. Mindray DS shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing or use of this manual.
Mindray will not be liable for the effects on safety, reliability and performance of this product if:
any installation operations, expansions, changes, modifications or repairs of this product are not conducted by Mindray DS authorized personnel; and
the electrical installation of the relevant room does not comply with the applicable national and local requirements; and
the product is not used in accordance with the instructions for use.
Warranty
This warranty is exclusive and is in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for any particular purpose.
Exemptions
Mindray DS 's obligation or liability under this warranty does not include any transportation or other charges or liability for direct, indirect or consequential damages or delay resulting from the improper use or application of the product or the use of parts or accessories not approved by Mindray DS or repairs by people other than Mindray DS authorized personnel.
This warranty shall not extend to
Any Mindray DS product which has been subjected to misuse, negligence or accident; or
Any Mindray DS product from which Mindray DS 's original serial number tag or product identification markings have been altered or removed; or
Any product of any other manufacturer.
II
Contact Information
Manufacturer: |
Mindray DS USA, Inc. |
|
Address: |
800 MacArthur Blvd.Mahwah, New Jersey 07430 USA |
|
Tel: |
1.800.288.2121 |
1.201.995.8000 |
Website: |
www.mindray.com |
|
III
FOR YOUR NOTES
IV
Contents
1 Safety................................................................................................................................. |
1-1 |
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1.1 |
Safety Information .......................................................................................................... |
1-1 |
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1.1.1 Dangers .............................................................................................................. |
1-2 |
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1.1.2 Warnings............................................................................................................. |
1-2 |
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1.1.3 Cautions ............................................................................................................. |
1-2 |
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1.1.4 Notes .................................................................................................................. |
1-3 |
1.2 |
Equipment Symbols ........................................................................................................ |
1-3 |
2 Introduction...................................................................................................................... |
2-1 |
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2.1 |
Overview......................................................................................................................... |
2-1 |
2.2 |
CMS Recommended Configuration ................................................................................ |
2-1 |
2.3 |
Intellectual Property Protection....................................................................................... |
2-1 |
3 System Installation........................................................................................................... |
3-1 |
|
3.1 |
Pre-installation Preparations ........................................................................................... |
3-1 |
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3.1.1 Environmental Requirements............................................................................. |
3-1 |
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3.1.2 Power Requirements .......................................................................................... |
3-1 |
3.2 |
Installation Procedures .................................................................................................... |
3-2 |
3.3 |
Installation Preparations.................................................................................................. |
3-3 |
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3.3.1 CD Preparation................................................................................................... |
3-3 |
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3.3.2 BIOS Configuration ........................................................................................... |
3-3 |
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3.3.3 System Fault Recovery....................................................................................... |
3-3 |
3.4 |
Hard Disk Partition ......................................................................................................... |
3-3 |
3.5 |
Hardware Driver Installation & Windows System Setup................................................ |
3-4 |
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3.5.1 Double Screen Display Adapter ......................................................................... |
3-4 |
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3.5.2 Implement Double Screen Display by DP-to-VGA Adapter.............................. |
3-4 |
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3.5.3 Installation of Multi-Screen Extend Device (HP T100) ..................................... |
3-7 |
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3.5.4 IP Address Setup and Network Connection ....................................................... |
3-9 |
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3.5.5 Installation of Printer........................................................................................ |
3-15 |
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3.5.6 Installation of Recorder.................................................................................... |
3-20 |
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3.5.7 Installation of USB Watchdog Driver .............................................................. |
3-20 |
3.6 |
Installation of Database Software ................................................................................. |
3-21 |
3.7 |
Installation of the System Software .............................................................................. |
3-23 |
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3.7.1 Setting the Region and Language of the Operating System............................. |
3-23 |
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3.7.2 Installation of the CMS System Software ........................................................ |
3-24 |
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3.7.3 Setting the Size of CMS Screen ....................................................................... |
3-28 |
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3.7.4 Initial Database Backup ................................................................................... |
3-28 |
4 Software Upgrades ........................................................................................................... |
4-1 |
4.1 Step 1: Upgrading to SQL Server 2008 Express ............................................................. |
4-1 |
4.1.1 From MSDE....................................................................................................... |
4-1 |
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5 |
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4.1.2 From SQL Server 2005 Express......................................................................... |
4-2 |
4.2 |
Step 2: Configuring the Database.................................................................................... |
4-2 |
4.3 |
Step 3: Installing MySQL Database Software................................................................. |
4-3 |
4.4 |
Step 4: Upgrading the CMS Software............................................................................. |
4-4 |
4.5 |
Step 5: Upgrading the Database ...................................................................................... |
4-5 |
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4.5.1 Create Database.................................................................................................. |
4-5 |
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4.5.2 Update Database................................................................................................. |
4-5 |
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4.5.3 Don't Create Database ........................................................................................ |
4-7 |
4.6 |
Uninstall SQL Server 2008 Express................................................................................ |
4-7 |
4.7 |
USB Watchdog Compatibility......................................................................................... |
4-7 |
5 System Quick Recovery ................................................................................................... |
5-1 |
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5.1 |
Overview......................................................................................................................... |
5-1 |
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5.1.1 Quick Recovery Classification........................................................................... |
5-1 |
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5.1.2 Application Scope .............................................................................................. |
5-1 |
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5.1.3 Precautions ......................................................................................................... |
5-2 |
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5.1.4 Quick Recovery Procedure................................................................................. |
5-2 |
5.2 |
Quick Recovery of Disk Usage....................................................................................... |
5-3 |
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5.2.1 CD Drive Startup................................................................................................ |
5-3 |
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5.2.2 Recovery from Hard Disk .................................................................................. |
5-3 |
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5.2.3 Recovery from CD-ROM................................................................................... |
5-5 |
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5.2.4 System Backup................................................................................................... |
5-7 |
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5.2.5 System Partition ................................................................................................. |
5-8 |
5.3 |
Mini-Setup after Recovery.............................................................................................. |
5-9 |
5.4 Windows System Activation ......................................................................................... |
5-13 |
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6 Maintenance and Cleaning.............................................................................................. |
6-1 |
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6.1 |
Maintenance .................................................................................................................... |
6-1 |
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6.1.1 General Inspection ............................................................................................. |
6-1 |
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6.1.2 System Performance Test ................................................................................... |
6-2 |
6.2 |
Cleaning .......................................................................................................................... |
6-2 |
7 Troubleshooting................................................................................................................ |
7-1 |
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7.1 The displayed language of CMS screen has clobber....................................................... |
7-1 |
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7.2 |
Recorder/printer-related technical alarm messages......................................................... |
7-1 |
7.3 |
Network printing fails ..................................................................................................... |
7-2 |
7.4 |
No waveform displayed in waveform review ................................................................. |
7-2 |
7.5 |
Multi-/Dual-screen changes to Single-screen during the CMS installation .................... |
7-2 |
7.6 |
Remove watchdog error .................................................................................................. |
7-3 |
7.7 |
CMS unable to connect the bedside monitor................................................................... |
7-3 |
7.8 Abnormal Database Service Handling ............................................................................ |
7-4 |
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7.9 |
Database Backup and Recovery in Case of System Failure............................................ |
7-4 |
7.10 “Credential Manager Single Sign On” Dialog Box....................................................... |
7-4 |
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7.11 Troubleshooting under the Vista system........................................................................ |
7-5 |
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6 |
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7.11.1 CMS cannot be installed normally ................................................................... |
7-5 |
7.11.2 Restarting the Computer is prompted during installation................................. |
7-5 |
7.11.3 Sound is out of control ..................................................................................... |
7-5 |
7.11.4 Database cannot be connected normally .......................................................... |
7-6 |
7
FOR YOUR NOTES
8
1 Safety
1.1 Safety Information
DANGER
zIndicates an imminent hazard situation that, if not avoided, will result in death or serious injury.
WARNING
zIndicates a potential hazard situation or unsafe practice that, if not avoided, could result in death or serious injury.
CAUTION
zIndicates a potential hazard or unsafe practice that, if not avoided, could result in minor personal injury or product/property damage.
NOTE
zProvides application tips or other useful information to ensure that you get the most from your product.
1-1
Introduction
1.1.1 Dangers
There are no dangers that refer to the product in general. Specific “Danger” statements may be given in the respective sections of this operation manual
1.1.2 Warnings
WARNING
zThe device is intended for use only by clinical professionals or under their guidance. It must only be used by persons who have received adequate training in its use. Anyone unauthorized or untrained must not perform any operation on it.
zThe CMS is a clinical information device. Except for using such components as the mouse and keyboard to perform normal operations, do not touch or disassemble any other component, especially the power component; otherwise, it may result in personnel injury.
zDo not connect this system to outlets with the same circuit breakers and fuses that control current to devices such as life-support systems. If this system malfunctions and generates an overcurrent, or when there is an instantaneous current at power ON, the circuit breakers and fuses of the building’s supply circuit may be tripped.
zFailure on the part of the responsible hospital or institution employing the use of the CMS to implement a satisfactory maintenance schedule may cause undue equipment failure and possible health hazard.
zBe sure to keep the packaging materials from children’s reach. Disposal of the packaging materials shall comply with your local requirements.
1.1.3Cautions
CAUTION
zHospitals without stable power source should use an Uninterruptible Power Supply (UPS) to power the CMS. When there is a power failure, the system should be shut down by following the specified shutdown procedure before the UPS is turned off. If the system has a sudden power failure, system failure may occur and consequently the system will not work correctly next time or even have a serious result.
1-2
Introduction
CAUTION
zThe host of the CMS should be maintained every three to six months. Its long time continuous operating may lead to failure of the operating system.
zProtect the device from damage caused by drop, impact, strong vibration or other mechanical force during servicing.
1.1.4Notes
NOTE
z Refer to the Operator’s manual for more information.
1.2Equipment Symbols
ATTENTION: Consult accompanying documents (this manual).
CAUTION: To reduce the risk of electric shock, do NOT remove. cover. Refer servicing to qualified service personnel.
Alternating current AC
Power switch
Keyboard port
Mouse port
Serial communication COM port
1-3
Introduction
Display port
Printer port
USB port or device
Network port
Sound output port
Sound input port
Microphone port
TYPE B APPLIED PART
Manufacture date
Serial number
The following definition of the WEEE label applies to EU member states only.
This symbol indicates that this product should not be treated as household waste. By ensuring that this product is disposed of correctly, you will help prevent bringing potential negative consequences to the environment and human health. For more detailed information with regard to returning and recycling this product, please consult the distributor from whom you purchased it.
* For system products, this label may be attached to the main unit only.
1-4
2 Introduction
2.1 Overview
DPM Central Station is intended for professional physicians or paramedics to conduct centralized monitoring over patients monitored by Mindray individual monitors and/or telemetry systems in hospitals or medical institutions.
The central monitoring system (hereinafter called CMS) comprises powerful system software and high-performance computer. It constructs a monitoring network by connecting monitors and/or telemetry. By collecting, processing, analyzing and outputting the information coming from monitors and/or telemetry, the central monitoring system can achieve centralized monitoring over multiple patients so as to greatly promote the efficiency and quality of the monitoring work.
2.2 CMS Recommended Configuration
CMS Hardware components should be highly reliable and stable. Refer to corresponding Operator’s Manual for recommended hardware configuration.
2.3 Intellectual Property Protection
The DPM Central Station uses a USB watchdog for intellectual property protection. You must plug the watchdog into the system’s USB interface before starting the system. Otherwise, the system cannot start.
NOTE
zBefore you use the USB watchdog, please install driver first.
zWhen installing or using the CMS, you must plug in the USB watchdog.
If the watchdog is damaged or lost, you may need to reinstall the system software before using a new one.
NOTE
zWhen reinstalling the system software, try not to remove the old database so as to keep the old monitoring data.
2-1
Introduction
FOR YOUR NOTES
2-2
3 System Installation
3.1 Pre-installation Preparations
3.1.1 Environmental Requirements
The CMS should be installed in an environment where the system can be easily viewed, operated and maintained.
The environment where the CMS is installed should be reasonably free from noises, vibration, dust, corrosive, flammable and explosive substances.
If the CMS is installed in a cabinet, sufficient space in front and behind should be left for convenient operation, maintenance and repair. Moreover, to maintain good ventilation, the CMS should be at least 2 inches (5cm) away from around the cabinet.
When the CMS is moved from one place to another, condensation may occur as a result of temperature or humidity difference. In this case, never start the system before the condensation disappears.
3.1.2 Power Requirements
Each component of the CMS must be powered by the specified power source.
To protect the hospital personnel from electric shock, the CMS (including the host and displays) and its recorder must have their casings properly grounded. The host of the CMS is provided with a 3-wire power cable, which must be plugged into a properly grounded 3-wire receptacle. If a 3-wire, grounded receptacle is not available, consult the hospital electrician.
WARNING
zMake sure that the operating environment and power source of the CMS meet the specific requirements; otherwise, unexpected consequences, e.g. damage to the equipment, may result.
zAppropriate power supply must be selected according to the setup of the system power voltage; otherwise, serious damage may be caused to the system.
zNever use a 3-wire to 2-wire adapter with any unit of the CMS.
3-1
System Installation
3.2 Installation Procedures
CMS installation procedures include hardware driver installation & Windows system setup, database software MySQL installation, CMS software installation, etc, as shown below.
Hardware driver installation& Windows system setup
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CMS software installation |
Database software |
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installation |
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WARNING
zThe CMS host can not be installed with any other software besides the Windows system, necessary drivers, and drivers/softwares listed in this manual. Otherwise, normal operation of CMS may be affected and unexpected consequences may result.
NOTE
zThe CMS software only supports Windows® XP® Professional SP2, Windows® XP® Professional Embedded SP2 and Windows® XP® Professional Embedded SP3 operation system.
zBefore performing the operations described below, make sure that the main unit is not installed with any application software except the accompanying software of Windows.
3-2
System Installation
3.3 Installation Preparations
3.3.1 CD Preparation
The following software is needed for the installation of CMS software: Operation System Installation CD patch and drivers
CMS software CD
3.3.2 BIOS Configuration
Set BIOS password to “Hypernet” and start mode to starting from hard disk first.
3.3.3 System Fault Recovery
For errors occurring during installation of application software and setup, quick recovery method can be used to recover the system. For details, refer to Chapter 5 System Quick Recovery. In case of recovery failure, contact the computer supplier. Proceed with the following operations if the system returns normal.
3.4 Hard Disk Partition
The hardware must have three (3) partitions:
Disk C: greater than 10G
Disk D: greater than 60G
Disk E: greater than 10G
The file systems of disks C and D must be in the NTFS format and that of disk E in the FAT32 format.
NOTE
zThe file system of the disk partition where the data of the database is located must be in the NTFS format.
3-3
System Installation
3.5 Hardware Driver Installation & Windows System
Setup
3.5.1 Double Screen Display Adapter
WARNING
zDisconnect the power cord of the host before installing the PCI double screen display adapter.
If it is necessary to install a double screen display adapter, do the following:
1.Install the double screen display adapter: Disconnect the power supply; insert the double screen display adapter into the PCI slot on the main board and then connect the primary and secondary display respectively to port 1 and port 2 of the double screen display adapter respectively.
2.Install display adapter driver: Refer to the accompanying documents of the display adapter for details. Restart the computer after the display adapter driver has been installed.
3.Set double screen display mode: Refer to the accompanying documents of the display adapter for details.
3.5.2 Implement Double Screen Display by DP-to-VGA Adapter
The double screen display in the CMS can be achieved by DP-to-VGA adapter: Shut down the PC first. Then connect two screens by DP-to-VGA adapter by referring to the below, taking HP8180 host as an example:
3-4
System Installation
|
Connect display’s VGA |
The plug has spring |
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Connect display’s |
Connect DP |
VGA cable |
port |
When the display is connected, power on the PC and set double screen display according to the following indications:
Right click the mouse and select Graphics Properties from the pop-up menu.
Access the setup tab sheet, and select “Multiple Displays”, then set the operation mode to “Extended Desktop” on the right side. Set the primary display and the secondary display to “Monitor***” and “Digital Display ***”respectively. Specifically, monitor refers to the display directly connecting the VGA interface of the PC, and the digital display refers to the display connecting the VGA by DP-to-VGA adapter.
3-5
System Installation
NOTE
zWhen unplugging the DP-to-VGA adapter, press the spring button on the DP plug and then unplug it downward. Failure to do so may damage the DP plug. The label beside DP port is: 
3-6
System Installation
3.5.3 Installation of Multi-Screen Extend Device (HP T100)
1.Take out the accompanying HP T100 USB cable. Connect one end of the cable with the connector of T 100, and the other end with the CMS.
2.Place the T 100 CD in the CMS drive. Double click the driver in the CD and install by default configuration. The following icon will display in menu bar on the lower right corner of screen when installation is complete.
T100 icon
3.Connect the VGA cable of display with T 100. Right click T 100 icon in the menu bar. When the CMS are equipped with three displays, the following menu will pop up. Select the option of Extend, and then the extension of the third screen is done.
When the CMS are equipped with four displays, the following menu will pop up. Select one applicable T100 in this menu, and then select the option of Extend in its sub-menu.
3-7
System Installation
4.To adjust the display sequence, select the option of Advanced from the pop-up menu or sub-menu. The following Display Properties window will show. Set the sequence in the “Settings” tab.
Drag individual display icon to adjust display sequence.
5.Restart PC when the above installation is done. Verify that the display effect meets the requirement.
3-8
System Installation
3.5.4 IP Address Setup and Network Connection
The PC may be equipped with two network adapters to isolate the monitor LAN and the external network to ensure network bandwidth and data safety for the monitors.
NOTE
zIf two network adapters are used, be sure to identify which is for monitor network and which is for external network connecting multiple CMSs, CMS viewer or other information systems. Correctly set IP address for each network adapter.
zIf two network adapters are used, connect them to corresponding networks as desired.
zDo not connect both network adapters to the same network segment, e.g., do not connect them to the monitor network at same time.
3.5.4.1 Network Connection using Multiple Network adapters
The figure below shows the network connection using multiple network adapters.
As shown in the figure, the two network adapters are respectively connected to the monitor LAN and the external network.
3-9
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