Mindray BC User manual

4.4 (5)

BC-3000 Plus

Auto

Hematology

Analyzer

Service Manual

Copyright

SHENZHEN MINDRAY® BIO-MEDICAL ELECTRONICS CO., LTD. 2003

Statement

SHENZHEN MINDRAY® BIO-MEDICAL ELECTRONICS CO., LTD. (hereinafter called Mindray) owns all rights to this unpublished work and intends to maintain this work as confidential. Mindray may also seek to maintain this work as an unpublished copyright. This publication is to be used solely for the purposes of reference, operation, maintenance, or repair of Mindray equipment. No part of this can be disseminated for other purposes.

In the event of inadvertent or deliberate publication, Mindray intends to enforce its rights to this work under copyright laws as a published work. Those having access to this work may not copy, use, or disclose the information in this work unless expressly authorized by Mindray to do so.

All information contained in this publication is believed to be correct. Mindray shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This publication may refer to information and protected by copyrights or patents and does not convey any license under the patent rights of Mindray, nor the rights of others. Mindray does not assume any liability arising out of any infringements of patents or other rights of third parties.

Content of this manual is subject to changes without prior notice.

PROPERTY OF

SHENZHEN MINDRAY® BIO-MEDICAL ELECTRONICS CO., LTD.

ALL RIGHTS RESERVED

Responsibility on the manufacturer party

Mindray is responsible for safety, reliability and performance of this equipment only in the condition that:

Auto Hematology Analyzer Service Manual (V1.1)

i

all installation, expansion, change, modification and repair of this equipment are conducted by Mindray qualified personnel;

applied electrical appliance is in compliance with relevant National Standards;

the instrument is operated under strict observance of this manual.

Note

This equipment is not intended for family usage.

This equipment must be operated by skilled/trained clinical personnel.

Warning

It is important for the hospital or organization that employs this equipment to carry out a reasonable maintenance schedule. Neglect of this may result in machine breakdown or injury of human health.

Upon request, Mindray may provide, with compensation, necessary circuit diagrams, calibration illustration list and other information to help qualified technician to maintain and repair some parts, which Mindray may define as user serviceable.

ii

Auto Hematology Analyzer Service Manual (V1.1)

Warranty

Workmanship & Materials

Mindray guarantees new equipment other than accessories to be free from defects in workmanship and materials for a period of one year from date of shipment under normal use and service. Mindray's obligation under this warranty is limited to repairing, at Mindray’s option, any part which upon Mindray's examination proves defective.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Exemptions

Mindray's obligation or liability under this warranty does not include any transportation or other charges or liability for direct, indirect or consequential damages or delay resulting from the improper use or application of the product or the substitution upon it of parts or accessories not approved by Mindray or repaired by anyone other than a Mindray authorized representative.

This warranty shall not extend to any instrument which has been subjected to misuse, negligence or accident; any instrument from which Mindray's original serial number tag or product identification markings have been altered or removed, or any product of any other manufacturer.

Safety, Reliability and Performance

Mindray is not responsible for the effects on safety, reliability and performance of the BC-3000plus Hematology Analyzer if:

assembly operations, extensions, re-adjusts, modifications or repairs are carried out by persons other than those authorized by Mindray.

Personnel unauthorized by Mindray repairs or modifies the instrument.

Auto Hematology Analyzer Service Manual (V1.1)

iii

Return Policy

Return Procedure

In the event that it becomes necessary to return a unit to Mindray, the following procedure should be followed:

1.Obtain return authorization. Contact the Mindray Service Department and obtain a Customer Service Authorization (Mindray) number. The Mindray number must appear on the outside of the shipping container. Return shipments will not be accepted if the Mindray number is not clearly visible. Please provide the model number, serial number, and a brief description of the reason for return.

2.Freight policy. The customer is responsible for freight charges when equipment is

shipped to Mindray for service (this includes customs charges).

Company Contact

Address: Mindray Building, Keji 12th Road South, Hi-tech Industrial Park, Nanshan, Shenzhen, P. R. China

Phone: +86 755 26582888 Fax: +86 755 26582680

Authorized Representative

Name:

Shanghai International Holding Corp. GmbH (Europe)

Address:

Eiffestrasse 80 D-20537 Hamburg Germany

Phone:

+49 40 2513175

Fax:

+49 40 255726

iv

Auto Hematology Analyzer Service Manual (V1.1)

Conventions Used in This Manual and Instrument

Warnings, Cautions and Notes

Warnings, cautions and notes are used in this manual to alert or signal the reader to specific information.

WARNING

Warning alerts the user to the possible injury or death associated with the use or misuse of the instrument.

CAUTION

Caution alerts the user to possible injury or problems with the instrument associated with its use or problem such as instrument malfunction, instrument failure, damage to the instrument.

NOTE

Note provides specific information, in the form of recommendations, pre-requirements, alternative goods or supplemental information.

WARNING

Potential biohazard

WARNING

Avoid contacting with the sample probe.

Auto Hematology Analyzer Service Manual (V1.1)

i

Content

Content

Chapter 1 General………………………………………………...……………………………1-1

1.1

Introduction ..............................................................................................................

1-1

1.2

Service Policy...........................................................................................................

1-2

1.3

Specification.............................................................................................................

1-3

1.4

Panel Description.....................................................................................................

1-7

1.4.1 Front Panel and Keys............................................................................................

1-7

1.4.2 Rear Panel ............................................................................................................

1-9

1.4.3 Front review without front panel ..........................................................................

1-11

1.4.4 Right-side view without the door .........................................................................

1-12

1.4.5 Left-side view without the door............................................................................

1-13

1.5

Menu Structure Chart .............................................................................................

1-14

Chapter 2 Troubleshooting…………………………………………………………………….2-1

2.1

Check Procedure .....................................................................................................

2-1

2.2

Check Items before Instrument Check .....................................................................

2-2

2.3

How to Check Sample Data .....................................................................................

2-4

2.4

Troubleshooting Erroneous Data............................................................................

2-16

2.5

Troubleshooting......................................................................................................

2-21

2.6 Alarm......................................................................................................................

2-27

Chapter 3 Hardware……………………………………………………………………………3-1

3.1

CPU Board...............................................................................................................

3-2

3.2 Analog Signal Board.................................................................................................

3-6

3.3

Power Drive Board .................................................................................................

3-10

3.4

Keypad...................................................................................................................

3-13

3.5

Recorder Board......................................................................................................

3-14

3.6

Volumetric Metering Board.....................................................................................

3-16

3.7

Power Supply Board ..............................................................................................

3-18

Chapter 4 Hydraulic System…………………………………………………………………..4-1

4.1

Hydraulic System Block Diagram .............................................................................

4-1

4.2

Units of Hydraulic System ........................................................................................

4-2

4.3

Whole Blood Count Cycle ........................................................................................

4-3

4.4

Flow Charts of Main Procedures ..............................................................................

4-4

4.4.1 Power on...............................................................................................................

4-4

4.4.2 Whole Blood Count ...............................................................................................

4-5

4.4.3 Prediluted Count ...................................................................................................

4-6

4.4.4 Startup...................................................................................................................

4-7

4.4.5 Flush Apertures .....................................................................................................

4-8

4.4.6 Dispense Diluent ...................................................................................................

4-9

4.4.7 Shut Down ..........................................................................................................

4-10

 

 

 

Auto Hematology Analyzer Service Manual (V1.1)

1

Content

4.5

Hydraulic System Flow Diagram ............................................................................

4-11

4.5.1 Inspire Sample and Diluent (Whole Blood Mode)................................................

4-11

4.5.2 Inspire Sample and Diluent (Prediluted Mode)....................................................

4-12

4.5.3 WBC Injection & Lyse Preparation ......................................................................

4-13

4.5.4 RBC & Lyse Injection ..........................................................................................

4-14

4.5.5 Mixture ................................................................................................................

4-15

4.5.6 Count Cycle.........................................................................................................

4-16

4.5.7 Cleaning..............................................................................................................

4-17

4.5.8 Flush ...................................................................................................................

4-18

4.5.9 Empty Tube.........................................................................................................

4-19

Chapter 5 System Structure…………………………………………………………………..5-1

5.1

Disassemble/Replace Parts and Components .........................................................

5-1

5.1.1 Disassemble Syringe and Replace Piston ............................................................

5-1

5.1.2 Replace Sample Probe .........................................................................................

5-7

5.1.3 Replace Sample Probe Wipe Block ....................................................................

5-12

5.1.4 Replace Vacuum Chamber .................................................................................

5-18

5.1.5 Replace Pump.....................................................................................................

5-19

5.1.6 Replace Count Bath ............................................................................................

5-22

5.1.7 Clean or Replace V11 or V12 Valve ....................................................................

5-26

5.1.8 Replace V11 or V12 ............................................................................................

5-27

5.1.9 Clean V11 or V12 ................................................................................................

5-31

5.1.10 Replace TFT Screen .........................................................................................

5-33

5.1.11 Replace Recorder Paper ...................................................................................

5-35

5.1.12 Replace Recorder Module ................................................................................

5-37

5.2

Disassemble/assemble Circuit Boards...................................................................

5-38

5.3

Connect Power Supply...........................................................................................

5-39

5.4

Connect Circuit Boards ..........................................................................................

5-41

5.4.1 CPU board connectors defined ...........................................................................

5-43

5.4.2 Power Driver Board Connectors Defined ............................................................

5-48

5.4.3 Analog Board’s connectors defined.....................................................................

5-52

5.4.4 Keyboard Connectors defined.............................................................................

5-54

5.4.5 Indicator Board Connector Defined .....................................................................

5-55

5.4.6 MTB Connector Defined......................................................................................

5-55

Chapter 6 Adjustment………………………………………………………………………….6-1

6.1

General ....................................................................................................................

6-1

6.2 Adjusted procedures ................................................................................................

6-1

6.3

Gain of WBC (whole blood and prediluted) Channel................................................

6-4

6.4

Gain of RBC Channel...............................................................................................

6-6

6.5

Gain of PLT Channel..............................................................................................

6-10

6.6

Gain of HGB Channel ............................................................................................

6-11

6.7 Adjust Display Brightness.......................................................................................

6-12

6.8 Adjust Vacuum and Pressure .................................................................................

6-13

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Auto Hematology Analyzer Service Manual (V1.1)

 

 

Content

6.9 Adjust Count time...................................................................................................

6-14

6.10 Adjust Auto Clean Time ........................................................................................

6-16

6.11 Adjust Volumetric Metering Board ........................................................................

6-17

6.12 Re-calibrating Instrument .....................................................................................

6-19

Chapter 7 Maintenance………………………………………………………………………..7-1

7.1

Daily maintenance....................................................................................................

7-1

7.2

Monthly maintenance ...............................................................................................

7-1

7.3Half-year maintenance ..............................................................................................

7-2

Chapter 8 Spare Part List…………..………………………………………………………….8-1

Chapter 9 Performance Test…………………………………………………………………..9-1

Chapter 10 Histograms and Pulse Graphs…………………………………………………10-1

10.1

Histograms...........................................................................................................

10-1

10.2

Pulse Graphs .......................................................................................................

10-4

10.2.1 Normal Pulse Graphs........................................................................................

10-4

10.2.2 Abnormal Pulse Graphs ....................................................................................

10-6

Chapter 11 Password and Upgrade software………………………………………………11-1

11.1

Password..............................................................................................................

11-1

11.2

Upgrade System Software....................................................................................

11-2

Appendix………………………………………………………………………………………..A-1

Hardware Diagram of BC-3000PLUS.............................................................................

A-1

Hydraulic Diagram of BC-3000PLUS .............................................................................

A-2

 

 

 

Auto Hematology Analyzer Service Manual (V1.1)

3

General

Chapter 1 General

1.1 Introduction

CAUTION

To maintain the instrument in normal condition, the user must perform the periodic maintenance. Refer to the user manual.

This service manual provides useful information to help service personnel to understand, troubleshoot, service, maintain and repair the Hematology Analyzer.

All replaceable parts or units of this instrument and its optional units are clearly list with exploded illustration to help you locate the parts quickly.

The maintenance must be periodically performed because the instrument has fluid paths and precision parts. Accordingly, the user is responsible for performing the periodic maintenance. The “maintenance” chapter in this service manual describes the maintenance that should be performed by the qualified service personnel. The “maintenance” chapter in the user manual describes the maintenance that can be performed by the user.

NOTE

If the instrument has a problem and there has been no periodic maintenance, the instrument will usually be normal again by cleaning the fluid paths or replacing a consumable with a new one.

The information in the user manual is primarily for the user. However, it is important for service personnel to thoroughly read the user manual and service manual before starting to troubleshoot, service, maintain or repair this instrument. This is because service personnel needs to understand the operation of the instrument in order to effectively use the instrument in order to effectively use the information in the service manual.

Auto Hematology Analyzer Service Manual (V1.1)

1-1

General

1.2 Service Policy

CAUTION

Be careful not to directly touch any place where blood is or may spread to. Wear rubber gloves to protect yourself from infection before doing maintenance.

Our company’s basic policy for technical service is to replace faulty units, printed circuit boards or parts. We do not support component-level repair of boards and units outside the factory.

NOTE

When ordering parts or accessories from your nearest distributor, please quote the part number and part name which is listed in the service manual, and the name or model of the unit in which the required part is located. This will help us to promptly attend to your needs.

Always use parts and accessories recommended or supplied by our company to assure maximum performance from your instrument.

1-2

Auto Hematology Analyzer Service Manual (V1.1)

General

1.3 Specification

Hemoglobin Analysis

Wavelength 525nm

Sampling Features

Volumes Required for Each Analysis

Whole Blood Mode (vein blood)

13uL

Prediluted Mode (capillary blood)

20uL

Aspirated volumes

500uL of lyse first dilution per cycle for WBC measurement 300uL of second dilution per cycle for RBC and PLT measurement

Dilution Ratios

Whole Blood

Prediluted

WBC/HGB

1: 308

1:407

RBC/PLT

1:44833

1: 44274

Cell Counting Aperture Size

 

WBC

100um

 

RBC

70um

 

Throughput

more than 60 samples/hour

 

Check Diluent, Rinse and Lyse

The applied volume of each reagent is:

 

Diluent

Rinse

Lyse

E-Z

 

 

 

 

 

Normal Startup

42ml

10ml

 

 

 

 

 

 

 

Prepare a sample

25.4ml

6ml

0.5ml

 

(whole blood)

 

 

 

 

Prepare a sample

25.1ml

6ml

0.26ml

 

(prediluted)

 

 

 

 

Normal Shutdown

32ml

10ml

 

1.6ml

 

 

 

 

 

Performance Specifications

Imprecision

Imprecision is based on replicate determinations of the same sample. The first

Auto Hematology Analyzer Service Manual (V1.1)

1-3

General

result is not used in the calculation.

Imprecision Specifications

Parameter

Level

Units

CV%

WBC

7.0-15.0

109/L

≤ 2.5

RBC

3.5-6.0

1012/L

≤ 2

HGB

110 – 180

g/L

≤ 1.5

MCV

80.0 – 110.0

fL

≤ 0.5

PLT

200 – 500

109/L

≤ 5

Operating Range

 

Parameter

 

 

 

Range

 

Units

 

 

WBC

 

 

0.0-999.9

 

109/L

 

 

RBC

 

 

0.00-9.99

 

1012/L

 

 

HGB

 

 

0-300

 

g/L

 

 

MCV

 

 

0-250

 

fL

 

 

PLT

 

 

0-3000

 

109/L

 

Linearity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Parameter

 

Linearity Range

 

Units

 

Difference

 

 

 

 

 

(whichever is greater)

 

 

 

 

 

 

 

 

 

 

 

WBC

 

0.3-99.9

 

109/L

 

±0.3 or ±5%

 

 

RBC

 

0.20-9.99

 

1012/L

 

±0.05 or ±5%

 

 

HGB

 

0-300

 

g/L

 

±2 or ±3%

 

 

PLT

 

10-999

 

109/L

 

±10 or ±10%

 

Display

Liquid Crystal Display LCD resolution: 640×480

Input/Output

Two RS232/C serial ports

One printer port

One keyboard interface

Built-in Thermal Recorder

1-4

Auto Hematology Analyzer Service Manual (V1.1)

General

Printer (optional)

EPSON LX-300, EPSON LX-300+

Scanner(optional)

TYSSO CCD-82

 

 

Reagents Required

 

 

DILUENT

M-30D

DILUENT

RINSE

M-30R

RINSE

LYSE

M-30L

LYSE

E-Z CLEANSER Enzyme cleanser M-30E

CLEANSER

PROBE CLEANSER

M-30P

CLEANSER

Power

 

 

Input:

AC 220V±10%

AC 110V±10%

 

50/60±1 Hz

50/60±1 Hz

Consumption:

180 VA

180 VA

Fuse:

2A

4A

Ambient Temperature and Humidity

Temperature:

15 35 (59 95 )

Humidity:

10% 85% without condensation

Dimensions

 

 

Height

Width

Depth

46cm

39cm

40cm

Weight

 

 

25KG

 

 

Recommended Anticoagulant

A salt of K2EDTA with the proper proportion of blood to anticoagulant, as specified by the tube manufacturer.

Sample Identification

An 8-digit identification number is mandatory sample identification.

Auto Hematology Analyzer Service Manual (V1.1)

1-5

General

Results Output

The system can transmit sample and control data to an external computer.

Sample results screen shows sample identification number, sample mode, sample results and any sample result flags.

The system provides a printout of all data.

1-6

Auto Hematology Analyzer Service Manual (V1.1)

General

1.4 Panel Description

1.4.1 Front Panel and Keys

 

 

Figure 1-1

No.

Name

Description

1

Display Screen

Display various messages, measured data and histograms

2

Keypad

Touch key (all of the description refer to under lists), 23 buttons

3

Recorder

Print out measured result

4

Power Light

Show hematology analyzer work status

5

[Start] key

Press to aspirate the sample and start counting

6

Sample Probe

Aspirate the sample

 

 

Dispenses the diluent when in capillary blood mode.

Keypad

 

1

[START]

In Count screen, QC Count screen and Auto Calibration screen,

 

 

press it to count. In the status of Adding Diluent, press it to add

 

 

Diluent.

2

[MENU]

Press this key to switch between window operation and menu

 

 

operation

3

[PRINT]

Press this key to print using either recorder or printer

4

[FEED]

Press this key to feed paper of the recorder. Release it to stop the

 

 

operation.

5

[MUTE]

Mute the alarm and clear some of the error messages.

6

[DEL]

Delete the selected data in Review screen. Delete error message

 

 

in Error Message screen. Delete reference data and running

 

 

control data in QC Edit screen. Call default value in Normal

 

 

Range screen.

7

[0]...[9]

Enter numbers

Auto Hematology Analyzer Service Manual (V1.1)

1-7

General

8

[][][][]

Move the cursor in the window area or menu area.

9

[ID]

Enter the ID number of the sample

10

[DILUENT]

In the Count screen of Prediluted mode, press this key to enter

 

 

the Adding Diluent status.

11

[PgUp][PgDn]

Scroll the screen up or down page by page.

12

[ENTER]

Confirm

13

[STARTUP]

Clean the tubing, baths and sample probe then check the

 

 

background.

14

[FLUSH]

Press the key to execute the Flush operation to remove the clogs

1-8

Auto Hematology Analyzer Service Manual (V1.1)

General

1.4.2 Rear Panel

 

 

 

 

1

 

 

 

 

2

 

 

 

 

3

 

 

 

 

4

 

 

 

 

5

 

 

 

 

6

11

10

9

8

7

 

 

 

 

 

Figure 1-2

No.

 

Name

 

Description

1

Keyboard Interface

 

Connect the standard keyboard

2

RS-232C Serial Port 1

Connect computer and transfer data to computer

 

 

 

 

 

CAUTION

 

 

 

 

 

In order to avoid any safety hazard, only coonect personal

 

 

 

 

 

computer which are approved to IEC950

 

 

 

 

 

The instrument should only be connected to an external

 

 

 

 

 

instrument which complies with the CISPR 11 Second

 

 

 

 

 

Edition 1990-09, Group 1 and Class B standard

 

 

 

3

RS-232C Serial Port 2

Connect a bar code scanner

4

Printer Interface

 

Connect the external printer LX-300+ (LX-300)

5

DILUENT Tubing Connector

Inlet for diluent. Connect one end of the tube (standard

 

 

 

 

 

accessory) to the diluent inlet and attach the other end of the

 

 

 

 

 

tube to the diluent

6

BNC

socket

for

DILUENT

connector for diluent. Connect one end of the connector of the

 

sensor

 

 

cable.

7

BNC

socket

for

RINSE

connector for rinse. Connect one end of the connector of the

 

sensor

 

 

cable.

Auto Hematology Analyzer Service Manual (V1.1)

1-9

General

8

WASTE Tubing Connector

Inlet for waste. Connect one end of the tube (standard

 

 

 

accessory) to the waste inlet and attach the other end of the

 

 

 

tube to the waste

9

RINSE Tubing Connector

Inlet for rinse. Connect one end of the tube (standard

 

 

 

accessory) to the rinse inlet and attach the other end of the

 

 

 

tube to the rinse

10

Equipotential

ground

Connects the ground lead to the Equipotential ground terminal

 

terminal

 

on the wall for earth grounding

11

Power switch

 

Turns power on or off

 

AC source

 

Connects the AC power cord to supply the AC power to the

 

Fuse holder

 

instrument

 

 

 

Contains the time lag fuse (T 2A for 220V or T 4A for 110v)

 

 

 

CAUTION

 

 

 

Fuses cut the power off when an abnormality occurs in the

 

 

 

hematology analyzer. Remove the malfunction before

 

 

 

replacing the fuse.

 

 

 

Before replacing a fuse, turn the power off anf disconnect

 

 

 

the AC power cord from the instrument.

 

 

 

Fuse replacement should be done by a qualified person.

 

 

 

 

1-10

Auto Hematology Analyzer Service Manual (V1.1)

General

1.4.3 Front review without front panel

1

2

3

4

5

6

9 8 7

Figure 1-3 1--- Fluctuating Motor 2--- Sample Probe

3--- Sample Probe Wipe Block

4--- WBC unit shield

5--- RBC/PLT unit shield

6--- [Start] key

7---Valve 11

8--- Valve 12

9---Floppy Disk Driver

Auto Hematology Analyzer Service Manual (V1.1)

1-11

Mindray BC User manual

General

1.4.4 Right-side view without the door

23

22

21

20

19

1

18

2

17

3

16

4

15

5

14

6

13

7

8

9

10

 

11

12

 

 

Figure 1-4

 

 

 

1---

valve 8

 

 

2---

volumetric unit

3---

vacuum chamber

 

 

4---

valve 15

 

5---

valve 16

 

 

6---

valve 14

 

7---

valve 13

 

 

8---

valve 10

 

9---

valve 2

 

 

10---

valve 9

 

11---

2.5ml and 50ul motor

 

12---

10ml motor

 

13---

2.5ml syringe

 

 

14---

50ul syringe

 

15---

10ml syringe

 

 

16---

valve 4

 

17---

valve 3

 

 

18---

valve 1

 

19---

valve 6

 

 

20---

valve 5

 

21---

valve 17

 

 

22---

valve 7

 

23---

valve 18

 

 

 

 

 

1-12

Auto Hematology Analyzer Service Manual (V1.1)

General

1.4.5 Left-side view without the door

Figure 1-5

1---hard disk (Module on disk)

2---vacuum pump

3---pressure pump

4---pressure chamber

Auto Hematology Analyzer Service Manual (V1.1)

1-13

General

1.5 Menu Structure Chart

Count

Whole Blood

 

Sample Mode

 

Prediluted

Sample Table Review

 

 

 

Review

Sample Review

Sample Histogram Review

 

Search Review

Search Table Review

 

Search HistogramReview

 

 

Quality Control

Setup

Service

Calibration

Help

Shutdown

 

Commerical

 

QC Edit

 

 

 

 

 

 

 

 

 

Control

 

 

 

 

 

 

 

QC Count

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

QC Graph

 

 

 

 

 

 

 

 

 

 

 

 

 

QC Table

 

 

 

 

 

 

 

 

 

 

 

X-B Analysis

Limit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sample/Batch

 

 

 

 

 

 

 

 

 

 

 

 

 

Start/Stop

 

 

 

 

 

 

 

 

 

 

 

 

 

X-B Graph

 

 

 

 

 

 

 

 

 

 

 

 

 

X-B Table

 

 

 

 

 

 

 

 

 

 

 

Print

 

 

 

 

 

 

 

 

 

 

 

 

 

Count Time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Password

 

General

 

 

 

 

 

 

 

 

 

 

 

Patient Limits

 

Man

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transmission

 

Woman

 

 

 

 

 

 

 

 

 

 

 

Date & Time

 

Child

 

 

 

 

 

 

 

 

 

 

 

Gain

 

Neonate

 

 

 

 

 

 

 

 

 

 

Auto Clean Time

Reagent Exp. Date

Print Caption

Parameter Units

Maintenance

System Status

Valve Test

Prepare to Ship

Error Message

Manual Calibraton

Auto Calibration

 

 

 

 

 

 

 

 

 

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Print

 

 

 

 

 

 

 

Format

 

 

WBC Count Time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto

 

 

RBC Count Time

 

 

 

 

Print

 

 

 

 

 

 

 

 

 

Mid Max Width

 

Version

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Palette

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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:items can be viewed Only after input the corresponding password :included items, not sub-menu

1-14

Auto Hematology Analyzer Service Manual (V1.1)

Troubleshooting

Chapter 2 Troubleshooting

2.1 Check Procedure

Check the instrument according to the check procedure below.

Measurement operation check

Was the quantity of each reagent sufficient for measurement?

Were the correct or recommended reagents used? Was the operating temperature proper?

Was the supplied main power voltage correct?

After turning on the instrument.

Did the instrument fail to generate an alarm? NO DILUENT

HARDWARE FAIL

Background noise measurement.

Did the instrument fail to generate an alarm? Was the result within the specification?

Control measurement

Did the instrument fail to generate an alarm? Was the result reproducibility good for:

HGB?

RBC?

WBC?

PLT?

HCT?

 

(Was the obtained data within the range?)

Refer to “Check Items before Instrument Check”

Refer to “Troubleshooting

and Alarm”

END

Auto Hematology Analyzer Service Manual (V1.1)

2-1

Troubleshooting

2.2 Check Items before Instrument Check

Check items before Instrument check

Sampled Whole Blood

Handling Check

Use the instrument and diluent under the following

operating conditions:

 

Around instrument

Diluent

- temperature: 15 to 35

temperature: 15 to 30

-humidity: 10 to 85%

-atmospheric pressure: 860 to 1060hPa Working

If the temperature is less than 15 , it slows the reaction rate from hemoglobin to cyanmethemoglobin. This may result in increase of the hemoglobin data. It may also result in increase of the WBC count because the RBCs are not sufficiently hemolysed due to the lower temperature. Insufficiently hemolyzed RBCs will be included in the WBC count as RBC ghosts.

Storage for Blood Sample

Measure all required parameters soon after sampling the whole blood from a patient. As time elapses after blood sampling, the blood cells’ volume and density change. The ratios of the volume and density variations depend on the environmental conditions and patient. If the blood sample isleft in an air conditioned room for a long time, the volume of the red blood cell increases and the MCV, RDW and MPV will be affected, and moreover, the PLT will be easily aggregated.

WBC part differential

To get high reliability on the acquired data, measure the blood samples within 6 hours after sampling the whole blood. If the blood sample is left in an air conditioned room for a long time, geerally, the WBC membrane’s resistance against hemolysing reagent is decreased. Therefore the WBC histogram of the correct shape cannot be obtained.

Blood Sample from a Patient with Specified Conditions To measure a blood from a patient who has hepatopathy, certain special treatments, or is a neonate, it may be necessary to use a method other than the hematology. Analyzer. This is because the RBC membrane’s resistance against hemolysing

2-2

Auto Hematology Analyzer Service Manual (V1.1)

Troubleshooting

reagent is increased (insufficient hemolysing) and it will cause an increase of the WBC count when the blood is measured with the hematology analyzer.

Furthermore, the bilirubin and WBC in the blood may affect the hemoglobin concentration in the measurement.

Capillary Blood Handing

Check

CAUTION

In the capillary blood mode, the instrument aspirates the diluted sample of 20uL. In this mode, if the venous blood is incorrectly aspirated instead of capillary blood, there is a high possibility that the fluid path is clogged or the background noise is not easily decreased.

Most causes of data error using capillary blood are due to incorrect technique for the capillary blood sampling and diluting. Therefore, take care the following notes and make a capillary blood sample.

NOTE

Dilute the sampled capillary blood correctly the first time, because it is difficult to sample the blood twice from the capillary.

Auto Hematology Analyzer Service Manual (V1.1)

2-3

Troubleshooting

2.3 How to Check Sample Data

Background Noise Check This check is used to make sure that the counted and calculated data of a diluent sample is not affected by background noise. If the background checking value exceeds the tolerable dilute data shown in the table below, the diluent data counted and calculated before background noise is reduced erroneous. In the table below, each diluent data is defined as follows:

Recommended diluent data

This data is best for acquiring accurate data of the sample.

Acceptable dilunt data

This data is the minimum value for acquiring accurate data of the sample.

Recommended diluent Data

Acceptable diluent Data

WBC

0.0

WBC

0.3x109/L

RBC

0.00

RBC

0.03x1012/L

HGB

0

HGB

1g/L or 0.1g/dL

 

 

 

 

HCT

0.0

HCT

0.5%

 

 

 

 

PLT

3

PLT

10x109/L

Refer to “Troubleshooting Erroneous Data” of this chapter for the possible causes of background noise and how to reduce it.

Check Procedure

1.Press the start key to count and calculate the diluent. There is no need to aspirate the diluent from the sampling probe.

2.Make sure the counted and calculated data is less than or equal to the acceptable diluent data as shown upper. If they are out of range, decrease the background noise.

Parameter Data Check with Diluent

Check that the background values are less than or equal to the data in the previous table. Discard the other parameter values because they are not affected by noise.

Especially check the data for the PLT parameters. When the diluent includes the particles of dust smaller

2-4

Auto Hematology Analyzer Service Manual (V1.1)

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