Mindray Central Station User manual
Central Monitoring System
Service Manual
Intellectual Property Statement
Mindray DS USA, Inc. (hereinafter called Mindray DS) owns the intellectual property rights
to this product and this manual. This manual may refer to information protected by
copyrights or patents and does not convey any license under the copyright or patent rights of
Mindray DS, nor the rights of others.
Mindray DS intends to maintain the contents of this manual as confidential information.
Disclosure of the information in this manual in any manner whatsoever without the written
permission of Mindray DS is strictly forbidden. Release, amendment, reproduction,
distribution, rental, adaptation and translation of this manual in any manner whatsoever
without the written permission of Mindray DS is strict ly forbidden.
is a trademark or a registered trademark of Shenzhen Mindray
Bio-Medical Electronics Co., Ltd. All third-party trademarks that appear in this manual are
used solely for editorial purposes and are the property of their respective owners.
Contents of this manual are subject to changes without prior notice.
For this manual, the issued Date is June 2011 (Version: 3.0).
© Copyright
2010-2011 Mindray DS USA, Inc. All rights reserved.
NOTES
z This manual describes all features and options. The equipment may not have all of
them. Contact Mindray DS service department for any questions.
I
Manufacturer’s Responsibility
All information contained in this manual is believed to be correct. Mindray DS shall not be
liable for errors contained herein nor fo r incidental or consequential damages in connection
with the furnishing or use of this manual.
Mindray will not be liable for the effects on safety, reliability and performance of this product
if:
any installation operations, expansions, changes, modifications or repairs of this product are not
conducted by Mindray DS authorized personnel; and
the electrical installation of the relevant room does not comply with the applicable nati onal and local
requirements; and
the product is not used in accordance with the instructions for use.
Warranty
This warranty is exclusive and is in lieu of all other warranties, expressed or implied,
including warranties of merchantability or fitness for any particular purpose.
Exemptions
Mindray DS 's obligation or liability under this warranty does not include any transportation
or other charges or liability for direct, indirect or consequential damages or delay resulting
from the improper use or application of the product or the use of parts or accessories not
approved by Mindray DS or repairs b y people other than Mindray DS authorized personnel.
This warranty shall not extend to
Any Mindray DS product which has been subjected to misus e, negligence or accident; or
Any Mindray DS product from which Mindray DS 's original serial number tag or product
identification markings have been altered or removed; or
Any product of any other manufacturer.
II
Contact Information
Manufacturer: Mindray DS USA, Inc.
Address: 800 MacArthur Blvd.Mahwah, New Jersey 07430 USA
Tel: 1.800.288.2121 1.201.995.8000
Website: www.mindray.com
III
FOR YOUR NOTES
IV
Contents
1 Safety................................................................................................................................. 1-1
1.1 Safety Information ..........................................................................................................1-1
1.1.1 Dangers .............................................................................................................. 1-2
1.1.2 Warnings............................................................................................................. 1-2
1.1.3 Cautions ............................................................................................................. 1-2
1.1.4 Notes .................................................................................................................. 1-3
1.2 Equipment Symbols........................................................................................................ 1-3
2 Introduction...................................................................................................................... 2-1
2.1 Overview......................................................................................................................... 2-1
2.2 CMS Recommended Configuration................................................................................ 2-1
2.3 Intellectual Property Protection....................................................................................... 2-1
3 System Installation............ .. ............................... .. ... .. ... .. ............................... .. ... .. ... .........3-1
3.1 Pre-installation Preparations ........................................................................................... 3-1
3.1.1 Environmental Requirements............................................................................. 3-1
3.1.2 Power Requirements .......................................................................................... 3-1
3.2 Installation Procedures.................................................................................................... 3-2
3.3 Installation Preparations.................................................................................................. 3-3
3.3.1 CD Preparation................................................................................................... 3-3
3.3.2 BIOS Configuration ........................................................................................... 3-3
3.3.3 System Fault Recovery....................................................................................... 3-3
3.4 Hard Disk Partition .................... .............................. ... .. ... .. ... .............................. ... .. ... .. ..3-3
3.5 Hardware Driver Installation & Windows System Setup................................................ 3-4
3.5.1 Double Screen Display Adapter......................................................................... 3-4
3.5.2 Implement Double Screen Display by DP-to-VGA Adapter.............................. 3-4
3.5.3 Installation of Multi-Screen Extend Device (HP T100)..................................... 3-7
3.5.4 IP Address Setup and Network Connection ....................................................... 3-9
3.5.5 Installation of Printer........................................................................................ 3-15
3.5.6 Installation of Recorder.................................................................................... 3-20
3.5.7 Installation of USB Watchdog Driver .............................................................. 3-20
3.6 Installation of Database Software ................................................................................. 3-21
3.7 Installation of the System Software .............................................................................. 3-23
3.7.1 Setting the Region and Language of the Operating System................... ... .. ..... 3-23
3.7.2 Installation of the CMS System Software ........................................................ 3-24
3.7.3 Setting the Size of CMS Screen....................................................................... 3-28
3.7.4 Initial Database Backup ................................................................................... 3-28
4 Software Upgrades........................................................................................................... 4-1
4.1 Step 1: Upgrading to SQL Server 2008 Express............................................................. 4-1
4.1.1 From MSDE....................................................................................................... 4-1
5
4.1.2 From SQL Server 2005 Express....................... ... .............................. ... .. ... .. ... .... 4-2
4.2 Step 2: Configuring the Database.................................................................................... 4-2
4.3 Step 3: Installing MySQL Database Software................................................................. 4-3
4.4 Step 4: Upgrading the CMS Software.................... .. .............................. ... .. ... ... .. ............ 4-4
4.5 Step 5: Upgrading the Database...... ... .. .............................. ... .. ... .. ... .............................. .. 4-5
4.5.1 Create Database.................................................................................................. 4-5
4.5.2 Update Database................................................................................................. 4-5
4.5.3 Don't Create Database........................................................................................ 4-7
4.6 Uninstall SQL Server 2008 Express................................................................................ 4-7
4.7 USB Watchdog Compatibility......................................................................................... 4-7
5 System Quick Recovery................................................................................................... 5-1
5.1 Overview......................................................................................................................... 5-1
5.1.1 Quick Recovery Classification........................................................................... 5-1
5.1.2 Application Scope .............................................................................................. 5-1
5.1.3 Precautions......................................................................................................... 5-2
5.1.4 Quick Recovery Procedure................................................................................. 5-2
5.2 Quick Recovery of Disk Usage....................................................................................... 5-3
5.2.1 CD Drive Startup................................................................................................ 5-3
5.2.2 Recovery from Hard Disk .................................................................................. 5-3
5.2.3 Recovery from CD-ROM................................................................................... 5-5
5.2.4 System Backup................................................................................................... 5-7
5.2.5 System Partition ................................................................................................. 5-8
5.3 Mini-Setup after Recovery.............................................................................................. 5-9
5.4 Windows System Activation......................................................................................... 5-13
6 Maintenance and Cleaning.... .. ... .............................. ... .. ... .. ... .............................. ... .. ... .. .. 6-1
6.1 Maintenance.................................................................................................................... 6-1
6.1.1 General Inspection ............................................................................................. 6-1
6.1.2 System Performance Test................................................................................... 6-2
6.2 Cleaning.......................................................................................................................... 6-2
7 T ro ubleshooting................................................................................................................ 7-1
7.1 The displayed language of CMS screen has clobber... .. .............................. ... ... .. ... ......... 7-1
7.2 Recorder/printer-related technical alarm messages................................. .. ... .. ... .. ............ 7-1
7.3 Network printing fails..................................................................................................... 7-2
7.4 No waveform displayed in waveform review ................................................................. 7-2
7.5 Multi-/Dual-screen changes to Single-screen during the CMS installation.................... 7-2
7.6 Remove watchdog error.................................................................................................. 7-3
7.7 CMS unable to connect the bedside monitor................................................................... 7-3
7.8 Abnormal Database Service Handling............................................................................ 7-4
7.9 Database Backup and Recovery in Case of System Failure............................................ 7-4
7.10 “Credential Manager Single Sign On” Dialog Box....................................................... 7-4
7.11 Troubleshooting under the Vista system........................................................................ 7-5
6
7.11.1 CMS cannot be installed normally................................................................... 7-5
7.11.2 Restarting the Computer is prompted during installation................................. 7-5
7.11.3 Sound is out of control ..................................................................................... 7-5
7.11.4 Database cannot be connected normally .......................................................... 7-6
7
FOR YOUR NOTES
8
1 Safety
1.1 Safety Information
DANGER
z Indicates an imminent hazard situation that, if not avoided, will result in death
or serious injury.
WARNING
z Indicates a potential hazard situation or unsafe practice that, if not avoided,
could result in death or serious injury.
CAUTION
z Indicates a potential hazard or unsafe practice that, if not avoided, could result
in minor personal injury or product/pr op erty d amage.
NOTE
z Provides application tips or other useful information to ensure that you get the
most from your product.
1-1
Introduction
1.1.1 Dangers
There are no dangers that refer to the product in general. Specific “Danger” statements may
be given in the respective sections of this operation manual
1.1.2 Warnings
WARNING
z The device is intended for use only by clinical professionals or under their
guidance. It must only be used by persons who have received adequate training
in its use. Anyone unauthorized or untrained must not perform any operation
on it.
z The CMS is a clinical information device. Except for using such components as
the mouse and keyboard to perform normal operations, do not touch or
disassemble any other component, especially the power component; otherwise, it
may result in personnel injury.
z Do not connect this system to outlets with the same circuit breakers and fuses
that control current to devices such as life-support systems. If this system
malfunctions and generates an overcurrent, or when there is an instantaneous
current at power ON, the circuit breakers and fuses of the building’s supply
circuit may be tripped.
z Failure on the part of the responsible hospital or institution employing the use of
the CMS to implement a satisfactory maintenance schedule may cause undue
equipment failure and possible health hazard.
z Be sure to keep the packaging materials from children’s reach. Disposal of the
packaging materials shall comply with your local requirements.
1.1.3 Cautions
CAUTION
z Hospitals without stable power source should use an Uninterruptible Power
Supply (UPS) to power the CMS. When there is a power failure, the system
should be shut down by following the specified shutdown procedure before the
UPS is turned off . If the system h as a sudden powe r failure, sy stem failure may
occur and consequently the system will not work correctly next time or even
have a serious result.
1-2
Introduction
CAUTION
z The host of the CMS should be maintained every three to six months. Its long
time continuous operating may lead to failure of the operating system.
z Protect the device from damage caused by drop, impact, strong vibration or
other mechanical force during servicing.
1.1.4 Notes
NOTE
z Refer to the Operator’s manual for more information.
1.2 Equipment Symbols
ATTENTION: Consult accompanying documents (this manual).
CAUTION: To reduce the risk of electric shock, do NOT remove.
cover. Refer servicing to qualified service personnel.
Alternating current（AC）
Power switch
Keyboard port
Mouse port
Serial communication（COM）port
1-3
Introduction
Display port
Printer port
USB port or device
Network port
Sound output port
Sound input port
Microphone port
TYPE B APPLIED PART
Manufacture date
Serial number
The following definition of the WEEE label applies to EU member
states only.
This symbol indicates that this product should not be treated as
household waste. By ensuring that this pr oduct is disposed of
correctly, you will help prevent bringing potential negative
consequences to the environment and human health. For more detailed
information with regard to returning and recycling this product, please
consult the distributor from whom you purchased it.
* For system products, this label may be attached to the main unit
only.
1-4
2 Introduction
2.1 Overview
DPM Central Station is intended for professional physicians or paramedi cs to conduct
centralized monitoring over patients monitored by Mind ray individual monitors and/or
telemetry systems in hospitals or medical institutions.
The central monitoring system (hereinafter called CMS) comprises powerful system software
and high-performance computer. It constructs a monitoring network by connecting monitors
and/or telemetry. By collecting, processing, analyzing and outputting the information coming
from monitors and/or telemetry, the central monitoring system can achieve centralized
monitoring over multiple patients so as to greatly promote the efficiency and quality of the
monitoring work.
2.2 CMS Recommended Configuration
CMS Hardware components should be highly reliable and stable. Refer to corresponding
Operator’s Manual for recommended hardware configuration.
2.3 Intellectual Property Protection
The DPM Central Station uses a USB watchdog for intellectual property protection. You
must plug the watchdog into the system’s USB interface before starting the system.
Otherwise, the system cannot start.
NOTE
z Before you use the US B watchdog, please install driver fir s t.
z When installing or using the CMS, you must plug in the USB watchdog.
If the watchdog is damaged or lost, you may need to reinstall the sys t em software before
using a new one.
NOTE
z When reinstalling the system software, try not to remove the old database so as
to keep the old monitoring data.
2-1
FOR YOUR NOTES
Introduction
2-2
3 System Installation
3.1 Pre-installation Preparations
3.1.1 Environmental Requirements
The CMS should be installed in an environment where the system can be easily viewed,
operated and maintained.
The environment where the CMS is installed should be reasonably free from noises, vib ratio n,
dust, corrosive, flammable and explosive substances.
If the CMS is installed in a cabinet, sufficient space in front and behind should be left for
convenient operation, maintenance and repair. Moreover, to maintain good ventilation, the
CMS should be at least 2 inches (5cm) away from around the cabinet.
When the CMS is moved from one place to another, condensation may occur as a result of
temperature or humidity difference. In this case, never start the system before the
condensation disappears.
3.1.2 Power Requirements
Each component of the CMS must be powered by the specified power source.
To protect the hospital personnel from electric shock, the CMS (including the host and
displays) and its recorder must have their casings properly grounded. The host of t he CMS is
provided with a 3-wire power cable, which must be plugged into a properly grounded 3-wire
receptacle. If a 3-wire, grounded receptacle is not available, consult the hospital electrician.
WARNING
z Make sure that the operating environment and power source of the CMS meet
the specific requirements; otherwise, unexpected consequences, e.g. damage to
the equipment, may result.
z Appropriate power supply must be selected according to the setup of the system
power voltage; otherwise, serious damage may be caused to the system.
z Never use a 3-wire to 2-wire adapter with any unit of the CMS.
3-1
System Installation
3.2 Installation Procedures
CMS installation procedures include hardware driver installation & Windows system setup,
database software MySQL installation, CMS software installation, etc, as shown below.
Hardware driver
installation&
Windows system setup
Database software
installation
CMS software installation
WARNING
z The CMS host can not be installed with any other software besides the Windows
system, necessary drivers, and drivers/softwares listed in this manual.
Otherwise, normal operation of CMS may be affected and unexpected
consequences may result.
NOTE
z The CMS software only supports Windows® XP® Professional SP2, Windows®
XP® Professional Embedded SP2 and Windows® XP® Professional Embedded
SP3 operation system.
z Before performing the operations described below, make sure that the main unit
is not installed with any application software except the accompanying software
of Windows.
3-2
System Installation
3.3 Installation Preparations
3.3.1 CD Preparation
The following software is needed for the installation of CMS software:
Operation System Installation CD patch and drivers
CMS software CD
3.3.2 BIOS Configuration
Set BIOS password to “Hypernet” and start mode to starting from hard disk first.
3.3.3 System Fault Recovery
For errors occurring during installation of application software and setup, quick recovery
method can be used to recover the system. For details, refer to Chapter 5 System Quick
Recovery. In case of recovery failure, contact the computer supplier. Proceed with the
following operations if the system returns normal.
3.4 Hard Disk Partition
The hardware must have three (3) partitions:
Disk C: greater than 10G
Disk D: greater than 60G
Disk E: greater than 10G
The file systems of disks C and D must be in the NTFS format and that of disk E in the
FAT32 format.
NOTE
z The file system of the disk partition where the data of the database is located
must be in the NTFS format.
3-3
System Installation
3.5 Hardware Driver Installation & Windows System
Setup
3.5.1 Double Screen Display Adapter
WARNING
z Disconnect the power cord of the host before installing the PCI double screen display
adapter.
If it is necessary to install a double screen display adapter, do the following:
1. Install the double screen display adapter: Disconnect the power supply; insert the double
screen display adapter into the PCI slot on the main board and then connect the primary
and secondary display respectively to port 1 and port 2 of the double screen display
adapter respectively.
2. Install display adapter driver: Refer to the accompanying documents of the display
adapter for details. Restart the computer after the display adapter driver has been
installed.
3. Set double screen display mode: Refer to the accompanying documents of the display
adapter for details.
3.5.2 Implement Double Screen Display by DP-to-VGA Adapter
The double screen display in the CMS can be achieved by DP-to-VGA adapter: Shut down
the PC first. Then connect two screens by DP-to-VGA adapter by referring to the below,
taking HP8180 host as an example:
3-4
System Installation
The plug has spring
Connect display’s VGA
Connect display’s
VGA cable
Connect DP
port
When the display is connected, power on the PC and set double screen display according to
the following indications:
Right click the mouse and
select Graphics Properties
from the pop-up menu.
Access the setup tab sheet, and select “Multiple Displays”, then set the operation mode to
“Extended Desktop” on the right side. Set the primary display and the secondary display to
“Monitor***” and “Digital Display ***”respectively. Specifically, monitor refers to the
display directly connecting the VGA interface of the PC, and the digital display refers to the
display connecting the VGA by DP-to-VGA adapter.
3-5
System Installation
NOTE
z When unplugging the DP-to-VGA adapter, press the spring button on the DP
plug and then unplug it downward. Failure to do so may damage the DP plug.
The label beside DP port is:
3-6
System Installation
3.5.3 Installation of Multi-Screen Extend Device (HP T100)
1. Take out the accompanying HP T100 USB cable. Connect one end of the cable with the
connector of T 100, and the other end with the CMS.
2. Place the T 100 CD in the CMS drive. Double click the driver in the CD and install by
default configuration. The following icon will display in menu bar on th e lower right
corner of screen when installation is complete.
T100 icon
3. Connect the VGA cable of display with T 100. Right click T 100 icon in the menu bar.
When the CMS are equipped with three displays, the following menu will pop up. Select
the option of Extend, and then the extension of the third screen is done.
When the CMS are equipped with four displays, the following menu will pop up. Select
one applicable T100 in this menu, and then select the option of Extend in its sub-menu.
3-7
System Installation
4. To adjust the display sequence, select the option of Advanced from the pop-up menu or
sub-menu. The following Display Properties window will show. Set the sequence in the
“Settings” tab.
Drag individual
display icon to adjust
display sequence.
5. Restart PC when the above installation is done. Verify that the display effect meets the
requirement.
3-8
System Installation
3.5.4 IP Address Setup and Network Connection
The PC may be equipped with two network adapters to isolate the monitor L AN and the
external network to ensure network bandwidth and data safety for the monitors.
NOTE
z If two network adapters are used, be sure to identify which is for monitor
network and which is for external network connecting multiple C MSs, CMS
viewer or other information systems. Correctly set IP address for each network
adapter.
z If two network adapters are used, connect them to corresponding networks as
desired.
z Do not connect both network adapters to the same network segment, e.g., do not
connect them to the monitor network at same time.
3.5.4.1 Network Connection using Multiple Network adapters
The figure below shows the network connection using multiple network adapters.
As shown in the figure, the two network adapters are respectively connected to the monitor
LAN and the external network.
3-9
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