É2045844383ÌËÍ
2045844383
GLK-Class
Operator's Manual
Order no. 6515080213 Part no. 2045844383 Edition A 2014
GLK-Class
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In this Operator's Manual you will find the
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As at 31.10.2012
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
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A Daimler Company
2045844383
É2045844383ÌËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 111
Climate control ................................. 127
Driving and parking .......................... 143
On-board computer and displays .... 219
Stowage and features ...................... 273
Maintenance and care ...................... 299
Breakdown assistance ..................... 313
Wheels and tires ............................... 329
Technical data ................................... 365
Index
4
1, 2, 3 ...
115 V socket ...................................... 285
12 V socket
see Sockets
360° camera
Function/notes ............................. 197
A
ABS (Anti-lock Braking System)
Display message ............................ 236
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 263
Activating/deactivating cooling
with air dehumidification ................. 133
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/information.................... 206
Trailer towing ................................. 209
Active Driving Assistance package .206
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 252
Function/information.................... 209
Trailer towing ......................... 206, 212
Active light function ......................... 115
Active Parking Assist
Canceling .......................................192
Detecting parking spaces .............. 189
Display message ............................ 253
Exiting a parking space .................. 191
Important safety notes .................. 188
Parking .......................................... 190
Towing a trailer .............................. 192
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 116
Switching on/off ................... 116, 117
Switching on/off (on-board
computer) ...................................... 231
Additives (engine oil) ........................ 372
Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 44
Knee bag .......................................... 46
PASSENGER AIR BAG OFF
indicator lamp .................................. 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag .......................... 47
Window curtain air bag .................... 48
Air-conditioning system
see Climate control
Air filter (display message) .............. 250
AIR FLOW ........................................... 135
Air vents
Glove box .......................................141
Important safety notes .................. 140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ........... 140
Setting the side air vents ............... 140
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 173
Ashtray ............................................... 283
Assistance display (on-board
computer) .......................................... 228
Assistance menu (on-board
computer) .......................................... 228
ASSYST PLUS
Displaying a service message ........ 300
Hiding a service message .............. 300
Notes ............................................. 300
Resetting the service interval
display........................................... 300
Service message ............................ 300
Special service requirements ......... 301
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 74
Function ...........................................74
Switching off the alarm .................... 74
Index
5
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 251
Function/notes ............................. 201
Audio menu (on-board
computer) .......................................... 226
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 113
Automatic transmission
Automatic drive program ............... 156
Changing gear............................... 155
DIRECT SELECT lever ..................... 152
Display message ............................ 258
Driving tips .................................... 155
Emergency running mode .............. 158
Engaging drive position .................. 154
Engaging neutral ............................ 153
Engaging park position
automatically ................................. 153
Engaging reverse gear ................... 153
Engaging the park position ............ 153
Kickdown ....................................... 155
Manual drive program .................... 156
Overview ........................................ 152
Problem (malfunction) ................... 158
Program selector button ................ 155
Pulling away ................................... 147
Starting the engine ........................ 147
Steering wheel paddle shifters ...... 156
Trailer towing ................................. 155
Transmission position display........ 153
Transmission positions .................. 154
Automatic transmission
emergency mode ............................... 158
B
Backup lamp
Changing bulbs .............................. 122
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling
Installing ........................................ 214
Removing ....................................... 216
Storing ........................................... 217
BAS (Brake Assist System) ................. 68
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 318
Display message ............................ 249
Important safety notes .................. 316
Jump starting ................................. 320
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 253
Notes/function .............................. 202
Trailer towing ................................. 204
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 162
BlueTEC (DEF) .................................... 370
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 238
Notes ............................................. 372
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 67
BAS .................................................. 68
BAS PLUS ........................................ 68
Brake fluid (notes) ......................... 372
Display message ............................ 236
Driving tips .................................... 168
Important safety notes .................. 168
Maintenance .................................. 169
Index
6
Parking brake ........................ 165, 169
Warning lamp ................................. 263
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
California
Important notice for retail
customers and lessees .................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Display ........................................... 310
Exterior lights ................................ 309
Gear or selector lever .................... 311
Interior ........................................... 310
Matte finish ................................... 308
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 307
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipes ....................................... 310
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover ............... 278
Cargo compartment
enlargement ...................................... 276
Cargo compartment floor
Opening/closing ............................ 281
Stowage well (under) ..................... 281
Cargo net
Attaching ....................................... 280
Important safety information ......... 279
Cargo tie down rings ......................... 277
Car wash (care) ................................. 306
CD player/CD changer (on-board
computer) .......................................... 226
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Cornering light function ................. 121
High-beam headlamps ................... 120
Low-beam headlamps .................... 120
Parking lamps ................................ 120
Reversing lamps ............................ 122
Standing lamps (front) ................... 120
Turn signals (front) ......................... 121
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 66
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ............... 64
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 64
Top Tether ....................................... 65
Cigarette lighter ................................ 284
Cleaning
Mirror turn signal ........................... 309
Trailer tow hitch ............................. 310
Climate control
Adjusting the airflow (AIR FLOW) ... 135
Automatic climate control (3-zone) 132
Controlling automatically ............... 135
Cooling with air dehumidification .. 133
Defrosting the windows ................. 138
Defrosting the windshield .............. 137
Dual-zone automatic climate
control ........................................... 129
Important safety notes .................. 128
Indicator lamp ................................ 135
Index
7
Maximum cooling .......................... 138
Notes on using automatic climate
control ........................................... 133
Notes on using dual-zone
automatic climate control .............. 130
Overview of systems ...................... 128
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Rear control panel ......................... 132
Refrigerant ..................................... 374
Refrigerant filling capacity ............. 374
Setting the air distribution ............. 136
Setting the airflow ......................... 137
Setting the air vents ...................... 140
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 133
Switching residual heat on/off ...... 139
Switching the rear window
defroster on/off ............................ 138
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 280
Cockpit
Overview .......................................... 32
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 362
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 114
Consumption statistics (on-board
computer) .......................................... 223
Convenience closing feature .............. 90
Convenience opening feature ............ 90
Coolant (engine)
Checking the level ......................... 304
Display message ............................ 247
Filling capacity ............................... 373
Important safety notes .................. 372
Temperature gauge ........................ 220
Warning lamp ................................. 269
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Changing bulbs .............................. 121
Display message ............................ 243
Function/notes ............................. 116
Crash-responsive emergency
lighting ............................................... 119
Cruise control
Cruise control lever ....................... 174
Deactivating ................................... 175
Display message ............................ 255
Driving system ............................... 173
Function/notes ............................. 173
Important safety notes .................. 173
Setting a speed .............................. 175
Storing and maintaining current
speed .............................................174
Cup holder
Center console .............................. 282
Important safety notes .................. 282
Rear compartment ......................... 282
Customer Assistance Center (CAC) ... 27
Customer Relations Department ....... 27
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board
computer) ...................................... 231
Switching on/off (switch) .............. 113
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26
DEF
Adding ........................................... 162
Display message ............................ 250
Filling capacity ............................... 371
Important safety notes .................. 370
Index
8
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ...................... 26
Diesel ..................................................370
Digital speedometer ......................... 224
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 310
Display messages
ASSYST PLUS ................................ 300
Calling up (on-board computer) ..... 235
Driving systems ............................. 251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ........... 235
KEYLESS-GO .................................. 260
Lights .............................................243
Safety systems .............................. 236
SmartKey ....................................... 260
Tires ............................................... 256
Vehicle ...........................................258
Distance recorder ............................. 223
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 271
DISTRONIC PLUS
Activation conditions ..................... 177
Deactivating ................................... 181
Display message ............................ 254
Displays in the multifunction
display........................................... 180
Driving tips .................................... 182
Function/notes ............................. 175
Important safety notes .................. 175
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 271
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) ...............82
Central locking/unlocking
(SmartKey) .......................................76
Control panel ................................... 39
Display message ............................ 259
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 166
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 156
Display ........................................... 153
Display (DIRECT SELECT lever) ...... 153
Manual ...........................................156
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 301
Symmetrical low beam.................. 112
Driving in mountainous terrain
Approach/departure angle............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
BAS (Brake Assist System) .............. 68
BAS PLUS (Brake Assist System
PLUS) ...............................................68
Electronic brake force distribution... 72
ESP®(Electronic Stability
Program) .................................... 69, 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 67
PRE-SAFE®Brake .............................72
Driving systems
360°camera .................................. 197
Active Blind Spot Assist ................. 206
Active Driving Assistance package 206
Active Lane Keeping Assist ............ 209
Active Parking Assist ..................... 188
ATTENTION ASSIST ........................ 201
Blind Spot Assist ............................ 202
Cruise control ................................ 173
Display message ............................ 251
DISTRONIC PLUS ........................... 175
HOLD function ............................... 183
Index
9
Lane Keeping Assist ...................... 204
Lane Tracking package .................. 202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission ................. 155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving ....................... 166
Driving abroad ............................... 112
Driving in winter .............................170
Driving on flooded roads ................ 170
Driving on sand .............................. 172
Driving on wet roads ...................... 170
Driving over obstacles ................... 172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted roads................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low beam.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ...... 226
DVD video (on-board computer) ...... 227
E
EASY-ENTRY feature
Activating/deactivating ................. 233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 237
Function/notes ................................ 72
ECO display
Function/notes ............................. 167
On-board computer ....................... 224
ECO start/stop function
Automatic engine start .................. 149
Automatic engine switch-off .......... 149
Deactivating/activating ................. 150
General information ....................... 148
Important safety notes .................. 148
Introduction ................................... 148
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes .................. 361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function ...........................................60
Safety guidelines............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................ 148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems .......................... 151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO ............. 147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 151
10
Index
Engine oil
Adding ........................................... 303
Additives ........................................ 372
Checking the oil level ..................... 302
Checking the oil level using the
dipstick .......................................... 303
Display message ............................ 249
Filling capacity ............................... 372
Notes about oil grades ................... 371
Notes on oil level/consumption .... 302
Viscosity ........................................ 372
ESP®(Electronic Stability
Program)
Deactivating/activating ................... 70
Display message ............................ 236
ETS/4ETS ........................................ 70
Function/notes ......................... 69, 70
Important safety information ........... 70
Trailer stabilization ........................... 71
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 166
Exhaust tail pipe (cleaning
instructions) ...................................... 310
Exterior lighting
Setting options .............................. 112
see Lights
Exterior mirrors
Adjusting ....................................... 106
Dipping (automatic) ....................... 107
Folding in/out (automatically)....... 107
Folding in/out (electrically)........... 107
Folding in when locking (on-board
computer) ...................................... 234
Out of position (troubleshooting) ... 107
Setting ........................................... 107
Storing settings (memory function) 109
Storing the parking position .......... 108
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 314
Flat tire
MOExtended run-flat system ......... 315
Preparing the vehicle ..................... 314
see Emergency spare wheel
Floormats ........................................... 298
Fog lamps
Switching on/off ........................... 113
Folding the rear bench seat
forwards/back .................................. 276
Fording
Off-road ......................................... 170
On flooded roads ........................... 170
Front fog lamps
Display message ............................ 245
Switching on/off ........................... 113
Fuel
Additives ........................................ 369
Consumption statistics .................. 223
Displaying the current
consumption .................................. 224
Displaying the range ...................... 224
Driving tips .................................... 166
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 369
Important safety notes .................. 368
Premium-grade unleaded gasoline .369
Problem (malfunction) ................... 161
Quality (diesel)............................... 370
Refueling ........................................ 158
Tank content/reserve fuel ............. 368
Fuel filler flap
Opening/closing ............................ 159
Fuel filter (display message) ............ 250
Fuel level
Calling up the range (on-board
computer) ...................................... 224
Fuel tank
Capacity ........................................ 368
Problem (malfunction) ................... 161
Fuse allocation chart (vehicle tool
kit) ...................................................... 314
Fuses
Allocation chart ............................. 325
Before changing ............................. 325
Dashboard fuse box ....................... 325
Fuse box in the cargo
compartment ................................. 326
Index
11
Fuse box in the engine
compartment ................................. 326
Important safety notes .................. 325
G
Garage door opener
Clearing the memory ..................... 298
Important safety notes .................. 295
Opening/closing the garage door .. 297
Programming (button in the rear-
view mirror) ................................... 296
Gear or selector lever (cleaning
guidelines) ......................................... 311
Genuine parts ...................................... 22
Glove box ........................................... 275
GTW (Gross Trailer Weight)
(definition) ......................................... 352
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 115
Headlamps
Adding fluid to cleaning system ..... 305
Cleaning system (function) ............ 115
Cleaning system (notes) ................ 373
Fogging up ..................................... 117
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 101
Adjusting (electrically) ................... 101
Adjusting (manually)...................... 101
Adjusting (rear) .............................. 102
Installing/removing (rear) .............. 102
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 115
Hill start assist .................................. 148
HOLD function
Deactivating ................................... 184
Display message ............................ 251
Function/notes ............................. 183
Hood
Closing ...........................................302
Display message ............................ 259
Important safety notes .................. 301
Opening ......................................... 302
Hydroplaning ..................................... 170
I
Ignition lock
see Key positions
Immobilizer .......................................... 73
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 33
Settings ......................................... 230
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 231
Interior lighting ................................. 118
Automatic control .......................... 118
Delayed switch-off (on-board
computer) ...................................... 232
Emergency lighting ........................ 119
Manual control ............................... 118
Overview ........................................ 118
Reading lamp ................................. 118
Setting the brightness of the
display/switch (on-board
computer) ...................................... 231
J
Jack
Storage location ............................ 314
Using ............................................. 356
Jump starting (engine) ...................... 320
K
KEYLESS-GO
Convenience closing feature ............ 91
Display message ............................ 260
Locking ............................................ 77
Start/Stop button .......................... 145
12
Index
Starting the engine ........................ 147
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 155
Knee bag .............................................. 46
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 229
Display message ............................ 252
Function/information.................... 204
Lane Tracking package ..................... 202
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display
message) ............................................ 245
Light function, active
Display message ............................ 246
Lighting
Light switch ................................... 112
Lights
Activating/deactivating the
interior lighting delayed switch-off .232
Active light function ....................... 115
Automatic headlamp mode ............ 113
Cornering light function ................. 116
Display message ............................ 243
Driving abroad ............................... 112
Fog lamps ...................................... 113
Hazard warning lamps ................... 115
High beam flasher .......................... 115
High-beam headlamps ................... 115
Low-beam headlamps .................... 113
Parking lamps ................................ 114
Rear fog lamp ................................ 114
Setting the brightness of the
display/switch (on-board
computer) ...................................... 231
Standing lamps .............................. 114
Switching Adaptive Highbeam
Assist on/off ................................. 231
Switching the daytime running
lamps on/off (on-board computer) 231
Switching the daytime running
lamps on/off (switch) .................... 113
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 114
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 83
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 233
Low-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 243
Setting for driving abroad
(symmetrical) ................................. 112
Switching on/off ........................... 113
Lumbar support
Adjusting ....................................... 102
Adjusting the 4-way lumbar
support .......................................... 103
M
M+S tires ............................................ 332
Malfunction message
see Display messages
Matte finish (cleaning instructions) 308
mbrace
Call priority .................................... 291
Display message ............................ 238
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Index
13
Emergency call .............................. 288
General notes ................................ 287
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 226
Memory function ............................... 109
Message memory (on-board
computer) .......................................... 235
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 227
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 315
Mounting wheels
Lowering the vehicle ...................... 358
Mounting a new wheel ................... 357
Preparing the vehicle ..................... 355
Raising the vehicle ......................... 356
Removing a wheel .......................... 357
Securing the vehicle against
rolling away ................................... 355
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes ............................. 222
Permanent display......................... 231
Multifunction steering wheel
Operating the on-board computer .221
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 225
see separate operating instructions
NECK-PRO head restraints
Operation .........................................54
Resetting after being triggered ........ 55
NECK-PRO luxury head restraints
Operation .........................................54
Resetting after being triggered ........ 55
Notes on breaking-in a new vehicle 144
O
Occupant Classification System
(OCS)
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Occupant safety
Children in the vehicle ..................... 61
System overview .............................. 42
OCS
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Odometer ........................................... 223
Off-road driving
Approach/departure angle............ 376
Checklist after driving off-road ...... 172
Checklist before driving off-road .... 172
Fording depth ................................ 375
General information ....................... 172
Important safety notes .................. 171
Maximum gradient climbing ability 376
Traveling uphill ............................... 173
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu .................. 233
Displaying a service message ........ 300
14
Index
Display messages.......................... 235
Factory settings submenu ............. 234
Important safety notes .................. 220
Instrument cluster submenu .......... 230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard display............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation ..................... 227
Opening and closing the side trim
panels ................................................. 121
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 23
Outside temperature display ........... 221
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 66
P
Paint code number ............................ 366
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) ..................... 95
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes .................... 92
Parking ............................................... 164
Important safety notes .................. 164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 108
Rear view camera .......................... 192
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 188
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 165
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 114
PARKTRONIC
Deactivating/activating ................. 187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes .................. 185
Problem (malfunction) ................... 188
Range of the sensors ..................... 185
Trailer towing ................................. 187
Warning display............................. 186
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Plastic trim (cleaning instructions) .310
Power washers .................................. 307
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 238
Operation .........................................54
PRE-SAFE®Brake
Activating/deactivating ................. 229
Display message ............................ 239
Function/notes ................................ 72
Warning lamp ................................. 271
Program selector button .................. 155
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 147
Index
15
Q
Qualified specialist workshop ........... 27
R
Radar sensor system
Activating/deactivating ................. 233
Display message ............................ 251
Radio
Selecting a station ......................... 226
see separate operating instructions
Radio-wave reception/
transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 118
Rear compartment
Setting the airflow ......................... 137
Setting the air vents ...................... 141
Rear fog lamp
Display message ............................ 245
Switching on/off ........................... 114
Rear view camera
Cleaning instructions ..................... 309
Function/notes ............................. 192
Switching on/off ........................... 193
Rear-view mirror
Anti-glare (manual) ........................ 106
Dipping (automatic) ....................... 107
Rear window defroster
Problem (malfunction) ................... 139
Switching on/off ........................... 138
Rear window wiper
Replacing the wiper blade .............. 124
Switching on/off ........................... 123
Refrigerant (air-conditioning
system)
Important safety notes .................. 374
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 158
Refueling process.......................... 159
see Fuel
Remote control
Garage door opener....................... 295
Programming (garage door opener) 296
Replacing bulbs
Important safety notes .................. 119
Overview of bulb types.................. 119
Reporting safety defects .................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 249
Warning lamp ................................. 268
see Fuel
Residual heat (climate control) ........ 139
Restraint system
see SRS (Supplemental Restraint
System)
Reversing feature
Panorama sliding sunroof................ 93
Roller sunblinds ............................... 94
Side windows ................................... 89
Tailgate ............................................ 84
Roadside Assistance (breakdown) .... 24
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 94
Panorama roof with power tilt/
sliding panel ..................................... 93
Roof carrier ........................................ 281
Roof lining and carpets (cleaning
guidelines) ......................................... 312
Roof load (maximum) ........................ 375
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 225
S
Safety
Children in the vehicle ..................... 61
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 49
Overview of occupant safety
systems ........................................... 42
Safety system
see Driving safety systems
16
Index
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment seat......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ........60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ................... 100
Adjusting lumbar support .............. 102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 101
Cleaning the cover ......................... 311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back ....... 276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes .................... 99
Seat heating problem .................... 104
Storing settings (memory function) 109
Switching seat heating on/off ....... 103
Sensors (cleaning instructions) ....... 309
Service menu (on-board computer) .230
Service products
Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives ..................... 370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes .................. 367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid ...................................373
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 230
Setting the air distribution ............... 136
Setting the airflow ............................ 137
Side impact air bag ............................. 47
Side marker lamp (display
message) ............................................ 245
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Display message ............................ 260
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) ................. 145
Problem (malfunction) ..................... 80
Starting the engine ........................ 147
Snow chains ...................................... 333
Sockets
Center console .............................. 284
General notes ................................ 284
Rear compartment ......................... 285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster ................. 33
Segments ...................................... 221
Selecting the unit of measurement 230
see Instrument cluster
Index
17
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually)...................... 104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes .................. 104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........ 156
Stowage areas ................................... 275
Stowage compartments
Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box .......................................275
Important safety information ......... 275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening
see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 220
Tailgate
Display message ............................ 258
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) ....... 85
Opening dimensions ...................... 375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel ................. 364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Tele Aid
General notes ................................ 287
18
Index
Telephone
Accepting a call ............................. 227
Display message ............................ 259
Menu (on-board computer) ............ 227
Number from the phone book ........228
Redialing ........................................ 228
Rejecting/ending a call ................. 227
Temperature
Coolant .......................................... 220
Outside temperature ......................221
Setting (climate control) ................ 136
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 74
Immobilizer ...................................... 73
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) ..... 338
Checking manually ........................ 337
Display message ............................ 256
Important safety notes .................. 338
Maximum ....................................... 336
Notes ............................................. 335
Pressure loss warning .................... 337
Recommended ............................... 334
Tire pressure loss warning
system
General notes ................................ 337
Important safety notes .................. 337
Restarting ...................................... 338
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 340
Function/notes ............................. 338
General notes ................................ 338
Important safety notes .................. 339
Restarting ...................................... 341
Warning lamp ................................. 272
Warning message .......................... 341
Tires
Aspect ratio (definition) ................. 353
Average weight of the vehicle
occupants (definition) .................... 351
Bar (definition) ............................... 351
Changing a wheel .......................... 354
Characteristics .............................. 351
Checking ........................................ 331
Definition of terms ......................... 351
Direction of rotation...................... 354
Display message ............................ 256
Distribution of the vehicle
occupants (definition) .................... 354
DOT, Tire Identification Number
(TIN) ...............................................350
DOT (Department of
Transportation) (definition) ............ 351
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 352
GTW (Gross Trailer Weight)
(definition) ..................................... 352
GVW (Gross Vehicle Weight)
(definition) ..................................... 352
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 352
Important safety notes .................. 330
Increased vehicle weight due to
optional equipment (definition) ...... 351
Kilopascal (kPa) (definition) ........... 352
Labeling (overview)........................ 347
Load bearing index (definition) ...... 353
Load index ..................................... 350
Load index (definition) ................... 352
M+S tires ....................................... 332
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum load on a tire (definition) 353
Maximum permissible tire
pressure (definition) ....................... 352
Maximum tire load......................... 345
Maximum tire load (definition) ....... 352
MOExtended tires .......................... 315
Optional equipment weight
(definition) ..................................... 353
PSI (pounds per square inch)
(definition) ..................................... 353
Replacing ....................................... 354
Service life ..................................... 332
Sidewall (definition) ....................... 353
Speed rating (definition) ................ 352
Storing ........................................... 355
Structure and characteristics
(definition) ..................................... 351
Summer tires ................................. 332
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 353
Index
19
Tire bead (definition)...................... 353
Tire pressure (definition) ................ 353
Tire pressures (recommended)...... 351
Tire size (data) ............................... 359
Tire size designation, load-bearing
capacity, speed rating .................... 348
Tire tread ....................................... 331
Tire tread (definition) ..................... 353
Total load limit (definition) ............. 354
Traction ......................................... 346
Traction (definition) ....................... 353
Tread wear..................................... 346
TWR (permissible trailer drawbar
noseweight) (definition) ................. 353
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Unladen weight (definition) ............ 352
Wear indicator (definition) ............. 354
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 65
Towing
Important safety guidelines ........... 322
Installing the towing eye ................ 323
Removing the towing eye ............... 323
With the rear axle raised ................ 324
Towing a trailer
Active Parking Assist ..................... 192
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 214
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 376
Power supply ................................. 217
Removing the ball coupling ............ 216
Storing the ball coupling ................ 217
Trailer loads ................................... 376
Towing away
With both axles on the ground ....... 324
Tow-starting
Emergency engine starting ............ 325
Important safety notes .................. 322
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 216
Trailer towing
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist .... 206, 212
Blind Spot Assist ............................ 204
PARKTRONIC ................................. 187
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 158
Transmission
see Automatic transmission
Transmission position display ......... 153
Transmission position display
(DIRECT SELECT lever) ...................... 153
Transporting the vehicle .................. 324
Traveling uphill
Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing
capability ....................................... 173
Trim pieces (cleaning instructions) .311
Trip computer (on-board computer) 223
Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 121
Display message ............................ 244
Switching on/off ........................... 114
TWR (Tongue Weight Rating)
(definition) ......................................... 353
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
20
Index
V
Vanity mirror (in the sun visor) ........ 283
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 358
Maintenance .................................... 24
Parking for a long period ................ 165
Pulling away ................................... 147
Raising ........................................... 356
Reporting problems ......................... 27
Securing from rolling away ............ 355
Towing away .................................. 322
Transporting .................................. 324
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 375
Vehicle data ....................................... 375
Vehicle data (off-road driving)
Approach/departure angle............ 376
Fording depth ................................ 375
Maximum gradient climbing ability 376
Vehicle dimensions ........................... 375
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 366
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 366
W
Warning and indicator lamps
ABS ................................................ 263
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
Distance warning ........................... 271
DISTRONIC PLUS ........................... 271
ESP®.............................................. 265
ESP®OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 268
Seat belt ........................................ 261
SRS ................................................ 267
Tire pressure monitor .................... 272
Warranty ............................................ 366
Washer fluid
Display message ............................ 259
Wheel bolt tightening torque ........... 358
Wheel chock ...................................... 355
Wheels
Changing a wheel .......................... 354
Checking ........................................ 331
Cleaning ......................................... 307
Cleaning (warning) ......................... 355
Emergency spare wheel ................. 361
Important safety notes .................. 330
Interchanging/changing ................ 354
Mounting a new wheel ................... 357
Mounting a wheel .......................... 355
Removing a wheel .......................... 357
Storing ........................................... 355
Tightening torque ........................... 358
Wheel size/tire size ....................... 359
Window curtain air bag
Display message ............................ 240
Operation .........................................48
Windows
see Side windows
Windshield
Defrosting ...................................... 137
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 305
Notes ............................................. 373
Windshield wipers
Problem (malfunction) ................... 126
Rear window wiper ........................ 123
Replacing the wiper blades ............ 123
Switching on/off ........................... 122
Winter driving
Important safety notes .................. 332
Slippery road surfaces ................... 171
Snow chains .................................. 333
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 123
Replacing (rear window) ................ 124
Replacing (windshield)................... 124
Wooden trim (cleaning instructions) 311
Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 137
Index
21
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!
Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Introduction
23
Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safetyrelevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 366) when ordering
genuine Mercedes-Benz parts.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
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New Vehicle Limited Warranty
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Emission Systems Warranty
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Emission Performance Warranty
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California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
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State warranty enforcement laws (lemon
laws)
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
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Introduction
24
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction
25
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
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service facilities or replacement parts may
not be readily available.
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unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
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the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
Z
Introduction
26
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
!
There is a risk of damage to the vehicle if:
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g.
a curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Introduction
27
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!
If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
R
repair work
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alterations, installation work and
modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
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the safety notes in this manual
R
the Technical Data section in this manual
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traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
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Introduction
28
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace
(Canada: TELE AID), data is transmitted in the
event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access these data and submit
them:
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for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner
R
on the instruction of prosecuting
authorities
R
for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R
as otherwise required or permitted by law
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,