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GLK 350 2014
User Manual
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Mercedes GLK 350 2014, GLK 250 2014 User Manual

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Page 1
É2045844383ÌËÍ
Information Provided by:
2045844383
GLK-Class
Operator's Manual
Order no. 6515080213 Part no. 2045844383 Edition A 2014
GLK-Class
Page 2
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In this Operator's Manual you will find the following symbols:
WARNING
G
Warning notes make you aware dangers which could pose a threat to your health or life, or to the health and life of others.
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Practical tips or further information that
could be helpful to you.
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This symbol indicates an instruction that must be followed.
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Several of these symbols in succession indicate an instruction with several steps.
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This symbol tells you where you can find more information about a topic.
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This symbol indicates a warning or an instruction that is continued on the next page.
DisplayDisplay
This font indicates a display in the multifunction display/COMAND display.
Parts of the software in the vehicle are protected by copyright©2005 The FreeType Project http://www.freetype.org. All rights reserved.
Internet
Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
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Daimler AG: Not to be reprinted, translated or otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Environmental note
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Environmental notes provide you with information on environmentally aware actions or disposal.
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Notes on material damage alert you to dangers that could lead to damage to your vehicle.
As at 31.10.2012
Page 3
Welcome to the world of Mercedes-Benz
Information Provided by:
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
The equipment or product designation of your vehicle may vary depending on:
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Model
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Order
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Country specification
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Availability
Mercedes-Benz therefore reserves the right to introduce changes in the following areas:
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Design
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Equipment
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Technical features
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
Keep printed copies of the documents in the vehicle at all times. If you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2045844383
É2045844383ÌËÍ
Page 4
Information Provided by:
Page 5
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 111
Climate control ................................. 127
Driving and parking .......................... 143
On-board computer and displays .... 219
Stowage and features ...................... 273
Maintenance and care ...................... 299
Breakdown assistance ..................... 313
Wheels and tires ............................... 329
Technical data ................................... 365
Page 6
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ...................................... 285
12 V socket
see Sockets
360° camera
Function/notes ............................. 197
A
ABS (Anti-lock Braking System)
Display message ............................ 236
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 263
Activating/deactivating cooling
with air dehumidification ................. 133
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/information.................... 206
Trailer towing ................................. 209
Active Driving Assistance package .206 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 252
Function/information.................... 209
Trailer towing ......................... 206, 212
Active light function ......................... 115
Active Parking Assist
Canceling .......................................192
Detecting parking spaces .............. 189
Display message ............................ 253
Exiting a parking space .................. 191
Important safety notes .................. 188
Parking .......................................... 190
Towing a trailer .............................. 192
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 116
Switching on/off ................... 116, 117
Switching on/off (on-board
computer) ...................................... 231
Additives (engine oil) ........................ 372
Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 44
Knee bag .......................................... 46
PASSENGER AIR BAG OFF
indicator lamp .................................. 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag .......................... 47
Window curtain air bag .................... 48
Air-conditioning system
see Climate control
Air filter (display message) .............. 250
AIR FLOW ........................................... 135
Air vents
Glove box .......................................141
Important safety notes .................. 140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ........... 140
Setting the side air vents ............... 140
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 173
Ashtray ............................................... 283
Assistance display (on-board
computer) .......................................... 228
Assistance menu (on-board
computer) .......................................... 228
ASSYST PLUS
Displaying a service message ........ 300
Hiding a service message .............. 300
Notes ............................................. 300
Resetting the service interval
display........................................... 300
Service message ............................ 300
Special service requirements ......... 301
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 74
Function ...........................................74
Switching off the alarm .................... 74
Page 7
Index
Information Provided by:
5
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 251
Function/notes ............................. 201
Audio menu (on-board
computer) .......................................... 226
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 113
Automatic transmission
Automatic drive program ............... 156
Changing gear............................... 155
DIRECT SELECT lever ..................... 152
Display message ............................ 258
Driving tips .................................... 155
Emergency running mode .............. 158
Engaging drive position .................. 154
Engaging neutral ............................ 153
Engaging park position
automatically ................................. 153
Engaging reverse gear ................... 153
Engaging the park position ............ 153
Kickdown ....................................... 155
Manual drive program .................... 156
Overview ........................................ 152
Problem (malfunction) ................... 158
Program selector button ................ 155
Pulling away ................................... 147
Starting the engine ........................ 147
Steering wheel paddle shifters ...... 156
Trailer towing ................................. 155
Transmission position display........ 153
Transmission positions .................. 154
Automatic transmission
emergency mode ............................... 158
B
Backup lamp
Changing bulbs .............................. 122
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling
Installing ........................................ 214
Removing ....................................... 216
Storing ........................................... 217
BAS (Brake Assist System) ................. 68
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 318
Display message ............................ 249
Important safety notes .................. 316
Jump starting ................................. 320
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 253
Notes/function .............................. 202
Trailer towing ................................. 204
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 162
BlueTEC (DEF) .................................... 370
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 238
Notes ............................................. 372
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 67
BAS .................................................. 68
BAS PLUS ........................................ 68
Brake fluid (notes) ......................... 372
Display message ............................ 236
Driving tips .................................... 168
Important safety notes .................. 168
Maintenance .................................. 169
Page 8
Index
Information Provided by:
6
Parking brake ........................ 165, 169
Warning lamp ................................. 263
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
California
Important notice for retail
customers and lessees .................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Display ........................................... 310
Exterior lights ................................ 309
Gear or selector lever .................... 311
Interior ........................................... 310
Matte finish ................................... 308
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 307
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipes ....................................... 310
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover ............... 278
Cargo compartment
enlargement ...................................... 276
Cargo compartment floor
Opening/closing ............................ 281
Stowage well (under) ..................... 281
Cargo net
Attaching ....................................... 280
Important safety information ......... 279
Cargo tie down rings ......................... 277
Car wash (care) ................................. 306
CD player/CD changer (on-board
computer) .......................................... 226
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Cornering light function ................. 121
High-beam headlamps ................... 120
Low-beam headlamps .................... 120
Parking lamps ................................ 120
Reversing lamps ............................ 122
Standing lamps (front) ................... 120
Turn signals (front) ......................... 121
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 66
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ............... 64
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 64
Top Tether ....................................... 65
Cigarette lighter ................................ 284
Cleaning
Mirror turn signal ........................... 309
Trailer tow hitch ............................. 310
Climate control
Adjusting the airflow (AIR FLOW) ... 135 Automatic climate control (3-zone) 132
Controlling automatically ............... 135
Cooling with air dehumidification .. 133
Defrosting the windows ................. 138
Defrosting the windshield .............. 137
Dual-zone automatic climate
control ........................................... 129
Important safety notes .................. 128
Indicator lamp ................................ 135
Page 9
Index
Information Provided by:
7
Maximum cooling .......................... 138
Notes on using automatic climate
control ........................................... 133
Notes on using dual-zone
automatic climate control .............. 130
Overview of systems ...................... 128
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Rear control panel ......................... 132
Refrigerant ..................................... 374
Refrigerant filling capacity ............. 374
Setting the air distribution ............. 136
Setting the airflow ......................... 137
Setting the air vents ...................... 140
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 133
Switching residual heat on/off ...... 139
Switching the rear window
defroster on/off ............................ 138
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 280
Cockpit
Overview .......................................... 32
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 362
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 114
Consumption statistics (on-board
computer) .......................................... 223
Convenience closing feature .............. 90
Convenience opening feature ............ 90
Coolant (engine)
Checking the level ......................... 304
Display message ............................ 247
Filling capacity ............................... 373
Important safety notes .................. 372
Temperature gauge ........................ 220
Warning lamp ................................. 269
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Changing bulbs .............................. 121
Display message ............................ 243
Function/notes ............................. 116
Crash-responsive emergency
lighting ............................................... 119
Cruise control
Cruise control lever ....................... 174
Deactivating ................................... 175
Display message ............................ 255
Driving system ............................... 173
Function/notes ............................. 173
Important safety notes .................. 173
Setting a speed .............................. 175
Storing and maintaining current
speed .............................................174
Cup holder
Center console .............................. 282
Important safety notes .................. 282
Rear compartment ......................... 282
Customer Assistance Center (CAC) ... 27
Customer Relations Department ....... 27
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board
computer) ...................................... 231
Switching on/off (switch) .............. 113
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26
DEF
Adding ........................................... 162
Display message ............................ 250
Filling capacity ............................... 371
Important safety notes .................. 370
Page 10
Index
Information Provided by:
8
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ...................... 26
Diesel ..................................................370
Digital speedometer ......................... 224
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 310
Display messages
ASSYST PLUS ................................ 300
Calling up (on-board computer) ..... 235
Driving systems ............................. 251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ........... 235
KEYLESS-GO .................................. 260
Lights .............................................243
Safety systems .............................. 236
SmartKey ....................................... 260
Tires ............................................... 256
Vehicle ...........................................258
Distance recorder ............................. 223
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 271
DISTRONIC PLUS
Activation conditions ..................... 177
Deactivating ................................... 181
Display message ............................ 254
Displays in the multifunction
display........................................... 180
Driving tips .................................... 182
Function/notes ............................. 175
Important safety notes .................. 175
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 271
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) ...............82
Central locking/unlocking
(SmartKey) .......................................76
Control panel ................................... 39
Display message ............................ 259
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 166
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 156
Display ........................................... 153
Display (DIRECT SELECT lever) ...... 153
Manual ...........................................156
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 301
Symmetrical low beam.................. 112
Driving in mountainous terrain
Approach/departure angle............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
BAS (Brake Assist System) .............. 68
BAS PLUS (Brake Assist System
PLUS) ...............................................68
Electronic brake force distribution... 72 ESP®(Electronic Stability
Program) .................................... 69, 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 67
PRE-SAFE®Brake .............................72
Driving systems
360°camera .................................. 197
Active Blind Spot Assist ................. 206
Active Driving Assistance package 206
Active Lane Keeping Assist ............ 209
Active Parking Assist ..................... 188
ATTENTION ASSIST ........................ 201
Blind Spot Assist ............................ 202
Cruise control ................................ 173
Display message ............................ 251
DISTRONIC PLUS ........................... 175
HOLD function ............................... 183
Page 11
Index
Information Provided by:
9
Lane Keeping Assist ...................... 204
Lane Tracking package .................. 202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission ................. 155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving ....................... 166
Driving abroad ............................... 112
Driving in winter .............................170
Driving on flooded roads ................ 170
Driving on sand .............................. 172
Driving on wet roads ...................... 170
Driving over obstacles ................... 172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted roads................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low beam.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ...... 226
DVD video (on-board computer) ...... 227
E
EASY-ENTRY feature
Activating/deactivating ................. 233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force distribution)
Display message ............................ 237
Function/notes ................................ 72
ECO display
Function/notes ............................. 167
On-board computer ....................... 224
ECO start/stop function
Automatic engine start .................. 149
Automatic engine switch-off .......... 149
Deactivating/activating ................. 150
General information ....................... 148
Important safety notes .................. 148
Introduction ................................... 148
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes .................. 361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function ...........................................60
Safety guidelines............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................ 148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems .......................... 151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO ............. 147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 151
Page 12
10
Information Provided by:
Index
Engine oil
Adding ........................................... 303
Additives ........................................ 372
Checking the oil level ..................... 302
Checking the oil level using the
dipstick .......................................... 303
Display message ............................ 249
Filling capacity ............................... 372
Notes about oil grades ................... 371
Notes on oil level/consumption .... 302
Viscosity ........................................ 372
ESP®(Electronic Stability Program)
Deactivating/activating ................... 70
Display message ............................ 236
ETS/4ETS ........................................ 70
Function/notes ......................... 69, 70
Important safety information ........... 70
Trailer stabilization ........................... 71
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 166
Exhaust tail pipe (cleaning
instructions) ...................................... 310
Exterior lighting
Setting options .............................. 112
see Lights
Exterior mirrors
Adjusting ....................................... 106
Dipping (automatic) ....................... 107
Folding in/out (automatically)....... 107
Folding in/out (electrically)........... 107
Folding in when locking (on-board
computer) ...................................... 234
Out of position (troubleshooting) ... 107
Setting ........................................... 107
Storing settings (memory function) 109
Storing the parking position .......... 108
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 314
Flat tire
MOExtended run-flat system ......... 315
Preparing the vehicle ..................... 314
see Emergency spare wheel
Floormats ........................................... 298
Fog lamps
Switching on/off ........................... 113
Folding the rear bench seat
forwards/back .................................. 276
Fording
Off-road ......................................... 170
On flooded roads ........................... 170
Front fog lamps
Display message ............................ 245
Switching on/off ........................... 113
Fuel
Additives ........................................ 369
Consumption statistics .................. 223
Displaying the current
consumption .................................. 224
Displaying the range ...................... 224
Driving tips .................................... 166
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 369
Important safety notes .................. 368
Premium-grade unleaded gasoline .369
Problem (malfunction) ................... 161
Quality (diesel)............................... 370
Refueling ........................................ 158
Tank content/reserve fuel ............. 368
Fuel filler flap
Opening/closing ............................ 159
Fuel filter (display message) ............ 250
Fuel level
Calling up the range (on-board
computer) ...................................... 224
Fuel tank
Capacity ........................................ 368
Problem (malfunction) ................... 161
Fuse allocation chart (vehicle tool
kit) ...................................................... 314
Fuses
Allocation chart ............................. 325
Before changing ............................. 325
Dashboard fuse box ....................... 325
Fuse box in the cargo
compartment ................................. 326
Page 13
Index
Information Provided by:
11
Fuse box in the engine
compartment ................................. 326
Important safety notes .................. 325
G
Garage door opener
Clearing the memory ..................... 298
Important safety notes .................. 295
Opening/closing the garage door .. 297 Programming (button in the rear-
view mirror) ................................... 296
Gear or selector lever (cleaning
guidelines) ......................................... 311
Genuine parts ...................................... 22
Glove box ........................................... 275
GTW (Gross Trailer Weight)
(definition) ......................................... 352
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 115
Headlamps
Adding fluid to cleaning system ..... 305
Cleaning system (function) ............ 115
Cleaning system (notes) ................ 373
Fogging up ..................................... 117
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 101
Adjusting (electrically) ................... 101
Adjusting (manually)...................... 101
Adjusting (rear) .............................. 102
Installing/removing (rear) .............. 102
see NECK-PRO head restraints/ NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 115
Hill start assist .................................. 148
HOLD function
Deactivating ................................... 184
Display message ............................ 251
Function/notes ............................. 183
Hood
Closing ...........................................302
Display message ............................ 259
Important safety notes .................. 301
Opening ......................................... 302
Hydroplaning ..................................... 170
I
Ignition lock
see Key positions
Immobilizer .......................................... 73
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 33
Settings ......................................... 230
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 231
Interior lighting ................................. 118
Automatic control .......................... 118
Delayed switch-off (on-board
computer) ...................................... 232
Emergency lighting ........................ 119
Manual control ............................... 118
Overview ........................................ 118
Reading lamp ................................. 118
Setting the brightness of the display/switch (on-board
computer) ...................................... 231
J
Jack
Storage location ............................ 314
Using ............................................. 356
Jump starting (engine) ...................... 320
K
KEYLESS-GO
Convenience closing feature ............ 91
Display message ............................ 260
Locking ............................................ 77
Start/Stop button .......................... 145
Page 14
12
Information Provided by:
Index
Starting the engine ........................ 147
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 155
Knee bag .............................................. 46
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 229
Display message ............................ 252
Function/information.................... 204
Lane Tracking package ..................... 202
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display
message) ............................................ 245
Light function, active
Display message ............................ 246
Lighting
Light switch ................................... 112
Lights
Activating/deactivating the
interior lighting delayed switch-off .232
Active light function ....................... 115
Automatic headlamp mode ............ 113
Cornering light function ................. 116
Display message ............................ 243
Driving abroad ............................... 112
Fog lamps ...................................... 113
Hazard warning lamps ................... 115
High beam flasher .......................... 115
High-beam headlamps ................... 115
Low-beam headlamps .................... 113
Parking lamps ................................ 114
Rear fog lamp ................................ 114
Setting the brightness of the
display/switch (on-board
computer) ...................................... 231
Standing lamps .............................. 114
Switching Adaptive Highbeam
Assist on/off ................................. 231
Switching the daytime running lamps on/off (on-board computer) 231 Switching the daytime running
lamps on/off (switch) .................... 113
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 114
see Interior lighting see Replacing bulbs
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 83
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 233
Low-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 243
Setting for driving abroad
(symmetrical) ................................. 112
Switching on/off ........................... 113
Lumbar support
Adjusting ....................................... 102
Adjusting the 4-way lumbar
support .......................................... 103
M
M+S tires ............................................ 332
Malfunction message
see Display messages
Matte finish (cleaning instructions) 308 mbrace
Call priority .................................... 291
Display message ............................ 238
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Page 15
Index
Information Provided by:
13
Emergency call .............................. 288
General notes ................................ 287
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 226
Memory function ............................... 109
Message memory (on-board
computer) .......................................... 235
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 227
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 315
Mounting wheels
Lowering the vehicle ...................... 358
Mounting a new wheel ................... 357
Preparing the vehicle ..................... 355
Raising the vehicle ......................... 356
Removing a wheel .......................... 357
Securing the vehicle against
rolling away ................................... 355
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes ............................. 222
Permanent display......................... 231
Multifunction steering wheel
Operating the on-board computer .221
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 225
see separate operating instructions
NECK-PRO head restraints
Operation .........................................54
Resetting after being triggered ........ 55
NECK-PRO luxury head restraints
Operation .........................................54
Resetting after being triggered ........ 55
Notes on breaking-in a new vehicle 144
O
Occupant Classification System (OCS)
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Occupant safety
Children in the vehicle ..................... 61
System overview .............................. 42
OCS
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Odometer ........................................... 223
Off-road driving
Approach/departure angle............ 376
Checklist after driving off-road ...... 172
Checklist before driving off-road .... 172
Fording depth ................................ 375
General information ....................... 172
Important safety notes .................. 171
Maximum gradient climbing ability 376
Traveling uphill ............................... 173
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu .................. 233
Displaying a service message ........ 300
Page 16
14
Information Provided by:
Index
Display messages.......................... 235
Factory settings submenu ............. 234
Important safety notes .................. 220
Instrument cluster submenu .......... 230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard display............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation ..................... 227
Opening and closing the side trim
panels ................................................. 121
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 23
Outside temperature display ........... 221
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 66
P
Paint code number ............................ 366
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) ..................... 95
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes .................... 92
Parking ............................................... 164
Important safety notes .................. 164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 108
Rear view camera .......................... 192
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 188
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 165
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 114
PARKTRONIC
Deactivating/activating ................. 187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes .................. 185
Problem (malfunction) ................... 188
Range of the sensors ..................... 185
Trailer towing ................................. 187
Warning display............................. 186
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Plastic trim (cleaning instructions) .310
Power washers .................................. 307
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant protection)
Display message ............................ 238
Operation .........................................54
PRE-SAFE®Brake
Activating/deactivating ................. 229
Display message ............................ 239
Function/notes ................................ 72
Warning lamp ................................. 271
Program selector button .................. 155
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 147
Page 17
Index
Information Provided by:
15
Q
Qualified specialist workshop ........... 27
R
Radar sensor system
Activating/deactivating ................. 233
Display message ............................ 251
Radio
Selecting a station ......................... 226
see separate operating instructions
Radio-wave reception/ transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 118
Rear compartment
Setting the airflow ......................... 137
Setting the air vents ...................... 141
Rear fog lamp
Display message ............................ 245
Switching on/off ........................... 114
Rear view camera
Cleaning instructions ..................... 309
Function/notes ............................. 192
Switching on/off ........................... 193
Rear-view mirror
Anti-glare (manual) ........................ 106
Dipping (automatic) ....................... 107
Rear window defroster
Problem (malfunction) ................... 139
Switching on/off ........................... 138
Rear window wiper
Replacing the wiper blade .............. 124
Switching on/off ........................... 123
Refrigerant (air-conditioning system)
Important safety notes .................. 374
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 158
Refueling process.......................... 159
see Fuel
Remote control
Garage door opener....................... 295
Programming (garage door opener) 296
Replacing bulbs
Important safety notes .................. 119
Overview of bulb types.................. 119
Reporting safety defects .................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 249
Warning lamp ................................. 268
see Fuel
Residual heat (climate control) ........ 139
Restraint system
see SRS (Supplemental Restraint System)
Reversing feature
Panorama sliding sunroof................ 93
Roller sunblinds ............................... 94
Side windows ................................... 89
Tailgate ............................................ 84
Roadside Assistance (breakdown) .... 24
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 94
Panorama roof with power tilt/
sliding panel ..................................... 93
Roof carrier ........................................ 281
Roof lining and carpets (cleaning
guidelines) ......................................... 312
Roof load (maximum) ........................ 375
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 225
S
Safety
Children in the vehicle ..................... 61
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 49
Overview of occupant safety
systems ........................................... 42
Safety system
see Driving safety systems
Page 18
16
Information Provided by:
Index
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment seat......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ........60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ................... 100
Adjusting lumbar support .............. 102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 101
Cleaning the cover ......................... 311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back ....... 276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes .................... 99
Seat heating problem .................... 104
Storing settings (memory function) 109
Switching seat heating on/off ....... 103
Sensors (cleaning instructions) ....... 309
Service menu (on-board computer) .230 Service products
Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives ..................... 370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes .................. 367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid ...................................373
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 230
Setting the air distribution ............... 136
Setting the airflow ............................ 137
Side impact air bag ............................. 47
Side marker lamp (display
message) ............................................ 245
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Display message ............................ 260
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) ................. 145
Problem (malfunction) ..................... 80
Starting the engine ........................ 147
Snow chains ...................................... 333
Sockets
Center console .............................. 284
General notes ................................ 284
Rear compartment ......................... 285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster ................. 33
Segments ...................................... 221
Selecting the unit of measurement 230 see Instrument cluster
Page 19
Index
Information Provided by:
17
SRS
see SRS (Supplemental Restraint System)
SRS (Supplemental Restraint System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually)...................... 104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes .................. 104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........ 156
Stowage areas ................................... 275
Stowage compartments
Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box .......................................275
Important safety information ......... 275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening
see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 220
Tailgate
Display message ............................ 258
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) ....... 85
Opening dimensions ...................... 375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel ................. 364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Tele Aid
General notes ................................ 287
Page 20
18
Information Provided by:
Index
Telephone
Accepting a call ............................. 227
Display message ............................ 259
Menu (on-board computer) ............ 227
Number from the phone book ........228
Redialing ........................................ 228
Rejecting/ending a call ................. 227
Temperature
Coolant .......................................... 220
Outside temperature ......................221
Setting (climate control) ................ 136
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 74
Immobilizer ...................................... 73
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) ..... 338
Checking manually ........................ 337
Display message ............................ 256
Important safety notes .................. 338
Maximum ....................................... 336
Notes ............................................. 335
Pressure loss warning .................... 337
Recommended ............................... 334
Tire pressure loss warning system
General notes ................................ 337
Important safety notes .................. 337
Restarting ...................................... 338
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 340
Function/notes ............................. 338
General notes ................................ 338
Important safety notes .................. 339
Restarting ...................................... 341
Warning lamp ................................. 272
Warning message .......................... 341
Tires
Aspect ratio (definition) ................. 353
Average weight of the vehicle
occupants (definition) .................... 351
Bar (definition) ............................... 351
Changing a wheel .......................... 354
Characteristics .............................. 351
Checking ........................................ 331
Definition of terms ......................... 351
Direction of rotation...................... 354
Display message ............................ 256
Distribution of the vehicle
occupants (definition) .................... 354
DOT, Tire Identification Number
(TIN) ...............................................350
DOT (Department of
Transportation) (definition) ............ 351
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 352
GTW (Gross Trailer Weight)
(definition) ..................................... 352
GVW (Gross Vehicle Weight)
(definition) ..................................... 352
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 352
Important safety notes .................. 330
Increased vehicle weight due to
optional equipment (definition) ...... 351
Kilopascal (kPa) (definition) ........... 352
Labeling (overview)........................ 347
Load bearing index (definition) ...... 353
Load index ..................................... 350
Load index (definition) ................... 352
M+S tires ....................................... 332
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum load on a tire (definition) 353 Maximum permissible tire
pressure (definition) ....................... 352
Maximum tire load......................... 345
Maximum tire load (definition) ....... 352
MOExtended tires .......................... 315
Optional equipment weight
(definition) ..................................... 353
PSI (pounds per square inch)
(definition) ..................................... 353
Replacing ....................................... 354
Service life ..................................... 332
Sidewall (definition) ....................... 353
Speed rating (definition) ................ 352
Storing ........................................... 355
Structure and characteristics
(definition) ..................................... 351
Summer tires ................................. 332
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 353
Page 21
Index
Information Provided by:
19
Tire bead (definition)...................... 353
Tire pressure (definition) ................ 353
Tire pressures (recommended)...... 351
Tire size (data) ............................... 359
Tire size designation, load-bearing
capacity, speed rating .................... 348
Tire tread ....................................... 331
Tire tread (definition) ..................... 353
Total load limit (definition) ............. 354
Traction ......................................... 346
Traction (definition) ....................... 353
Tread wear..................................... 346
TWR (permissible trailer drawbar
noseweight) (definition) ................. 353
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Unladen weight (definition) ............ 352
Wear indicator (definition) ............. 354
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 65
Towing
Important safety guidelines ........... 322
Installing the towing eye ................ 323
Removing the towing eye ............... 323
With the rear axle raised ................ 324
Towing a trailer
Active Parking Assist ..................... 192
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 214
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 376
Power supply ................................. 217
Removing the ball coupling ............ 216
Storing the ball coupling ................ 217
Trailer loads ................................... 376
Towing away
With both axles on the ground ....... 324
Tow-starting
Emergency engine starting ............ 325
Important safety notes .................. 322
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 216
Trailer towing
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist .... 206, 212
Blind Spot Assist ............................ 204
PARKTRONIC ................................. 187
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 158
Transmission
see Automatic transmission
Transmission position display ......... 153
Transmission position display
(DIRECT SELECT lever) ...................... 153
Transporting the vehicle .................. 324
Traveling uphill
Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing
capability ....................................... 173
Trim pieces (cleaning instructions) .311 Trip computer (on-board computer) 223 Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 121
Display message ............................ 244
Switching on/off ........................... 114
TWR (Tongue Weight Rating)
(definition) ......................................... 353
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
Page 22
20
Information Provided by:
Index
V
Vanity mirror (in the sun visor) ........ 283
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 358
Maintenance .................................... 24
Parking for a long period ................ 165
Pulling away ................................... 147
Raising ........................................... 356
Reporting problems ......................... 27
Securing from rolling away ............ 355
Towing away .................................. 322
Transporting .................................. 324
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 375
Vehicle data ....................................... 375
Vehicle data (off-road driving)
Approach/departure angle............ 376
Fording depth ................................ 375
Maximum gradient climbing ability 376
Vehicle dimensions ........................... 375
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 366
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 366
W
Warning and indicator lamps
ABS ................................................ 263
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
Distance warning ........................... 271
DISTRONIC PLUS ........................... 271
ESP®.............................................. 265
ESP®OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 268
Seat belt ........................................ 261
SRS ................................................ 267
Tire pressure monitor .................... 272
Warranty ............................................ 366
Washer fluid
Display message ............................ 259
Wheel bolt tightening torque ........... 358
Wheel chock ...................................... 355
Wheels
Changing a wheel .......................... 354
Checking ........................................ 331
Cleaning ......................................... 307
Cleaning (warning) ......................... 355
Emergency spare wheel ................. 361
Important safety notes .................. 330
Interchanging/changing ................ 354
Mounting a new wheel ................... 357
Mounting a wheel .......................... 355
Removing a wheel .......................... 357
Storing ........................................... 355
Tightening torque ........................... 358
Wheel size/tire size ....................... 359
Window curtain air bag
Display message ............................ 240
Operation .........................................48
Windows
see Side windows
Windshield
Defrosting ...................................... 137
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 305
Notes ............................................. 373
Windshield wipers
Problem (malfunction) ................... 126
Rear window wiper ........................ 123
Replacing the wiper blades ............ 123
Switching on/off ........................... 122
Page 23
Winter driving
Information Provided by:
Important safety notes .................. 332
Slippery road surfaces ................... 171
Snow chains .................................. 333
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 123
Replacing (rear window) ................ 124
Replacing (windshield)................... 124
Wooden trim (cleaning instructions) 311 Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 137
Index
21
Page 24
Introduction
Information Provided by:
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
!
Air bags and Emergency Tensioning Devices, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
Page 25
Introduction
Information Provided by:
23
Have aftermarket accessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety­relevant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) (Y page 366) when ordering genuine Mercedes-Benz parts.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State warranty enforcement laws (lemon laws)
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
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Introduction
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Information for customers in California
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
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25
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
R
service facilities or replacement parts may not be readily available.
R
unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
R
the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to the vehicle's driving characteristics and to the prevailing road and weather conditions.
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury.
In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
You and all vehicle occupants should always wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/ maintenance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
G
If you switch off the ignition while driving, safety-relevant functions are only available with limitations, or not at all. This could affect, for example, the power steering and the brake boosting effect. You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other
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26
networked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as intended and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You should have all work to electrical and electronic equipment carried out at a qualified specialist workshop.
!
There is a risk of damage to the vehicle if:
R
the vehicle becomes stuck, e.g. on a high curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a curb or a hole in the road
R
a heavy object strikes the undercarriage or parts of the chassis.
In situations like this, the body, the undercarriage, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system for an extended period, they can catch fire.
Have the vehicle checked and repaired immediately at a qualified specialist workshop. If on continuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
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27
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
!
If the engine is switched off and equipment on the diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
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If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access these data and submit them:
R
for safety research or vehicle diagnosis purposes
R
with the consent of the vehicle owner
R
on the instruction of prosecuting authorities
R
for use in arbitration of disputes that involve Daimler AG, its subsidiaries or its sales and service organizations
R
as otherwise required or permitted by law
Please check your mbrace (Canada: TELE AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assist in understanding how a vehicle’s systems performed in certain crash or near crash-like situations, such as during air bag deployment or when hitting a road obstacle. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
R
how various systems in your vehicle are operating
R
whether or not the driver and passenger seat belts are fastened
R
how far (if at all) the driver is depressing the accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However,
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other parties, such as law enforcement, can
Information Provided by:
combine the EDR data with the type of personal identification data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, who have the special equipment, can read the information if they have access to the vehicle or the EDR.
Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the following website:
http://www.mercedes-benz.com/ opensource
Introduction
29
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30
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Dashboard ........................................... 32
Information Provided by:
Instrument cluster .............................. 33
Multifunction steering wheel ............. 35
Center console .................................... 36
Overhead control panel ...................... 38
Door control panel .............................. 39
31
At a glance
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32
Information Provided by:
At a glance
Dashboard
Dashboard
Function Page
:
Steering wheel paddle shifters 156
;
Combination switch 114
=
Instrument cluster 33
?
Horn
A
PARKTRONIC warning display 185
B
Overhead control panel 38
C
Operating the climate control systems 128
D
Ignition lock 145
Start/Stop button
145
Function Page
E
Adjusting the steering wheel manually 104
F
Adjusting the steering wheel electrically 104
G
Cruise control lever 174
H
Parking brake 165
I
Diagnostics connection 26
J
Opening the hood 302
K
Releasing the parking brake 165
L
Light switch 112
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Instrument cluster
Information Provided by:
Displays and controls
Instrument cluster
33
At a glance
:
;
=
i
using the on-board computer (Y page 231).
Function Page
Fuel gauge
Coolant temperature 220
Speedometer with segments
Adjust the instrument cluster lighting
221
Function Page
?
Multifunction display 222
A
Tachometer 220
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Instrument cluster
Information Provided by:
34
Warning and indicator lamps
At a glance
Function Page
:
÷ ESP
;
· Distance warning
=
å ESP®OFF
?
$ Brakes (USA only)
A
J Brakes (Canada only)
B
#! Turn signals
C
! ABS
D
6 SRS
E
; Check Engine
F
h Tire pressure monitor
G
ü Seat belt
®
265
271
265
263
263
114
263
267
268
272
261
Function Page
H
% Diesel engine: preglow 147
I
? Coolant
J
K High-beam headlamps 115
K
L Low-beam headlamps
L
T Parking lamps
M
R Rear fog lamp
N
N Front fog lamps
O
8 Reserve fuel
269
113
114
114
113
268
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Multifunction steering wheel
Information Provided by:
Multifunction steering wheel
35
At a glance
Function Page
:
Multifunction display 222
;
Audio/COMAND display; see the separate operating instructions
=
?
Switches on the Voice Control System; see the separate operating instructions
?
~
Rejects or ends a call 227
Exits phone book/redial memory
6
Makes or accepts a call
Switches to the redial memory
WX
Adjusts the volume
8
Mute
Function Page
A
=;
Selects a menu 221
9:
Selects a submenu or scrolls through lists 221
a
Confirms your selection 221
Hides display messages 235
B
%
Back 221
Switches off the Voice Control System; see the separate operating instructions
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Center console
Information Provided by:
36
Center console
Center console, upper section
At a glance
:
;
=
?
A
Function Page
£ Hazard warning lamps 115
ATA indicator lamp 74
45 Indicator lamp
å ESP
®
49
70
COMAND; see the separate operating instructions
Function Page
B
c Seat heating
C
¤ ECO start/stop function 148
D
c PARKTRONIC
103
185
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Center console, lower section
Information Provided by:
Center console
37
At a glance
Function Page
:
Stowage compartment 275
Ashtray 283
Cigarette lighter 284
Socket 284
;
Cup holder
282
Function Page
=
Stowage compartment 275
?
Audio/COMAND controller; see the separate operating instructions
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Overhead control panel
Information Provided by:
38
Overhead control panel
At a glance
Function Page
:
u Switches the rear­compartment interior lighting on/off 118
;
| Switches the automatic interior lighting control on/off 118
=
p Switches the right­hand reading lamp on/off
?
3 Opens/closes the panorama roof with power tilt/sliding panel with roller sunblinds 93
A
ï MB Info call button (mbrace system) 290
B
G SOS button (mbrace system)
118
288
Function Page
C
Rear-view mirror 106
D
Buttons for the garage door opener 297
E
Microphone for mbrace (emergency call system), telephone and the Voice Control System
F
F Roadside Assistance
1
call button (mbrace system) 290
G
p Switches the left­hand reading lamp on/off
H
c Switches the front interior lighting on/off 118
118
1
The Voice Control System is only available in combination with COMAND. Observe the additional operating instructions.
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Door control panel
Information Provided by:
Door control panel
39
At a glance
Function Page
:
Opens the door 81
;
%& Unlocks/locks the vehicle 82
=
Adjusts the seats electrically 100
?
r45=
Stores settings for the seat, exterior mirrors and steering wheel 109
A
Z Selects the left exterior mirror 106
B
ö Folds the exterior mirrors in/out 107
C
\ Selects the right exterior mirror
106
Function Page
D
7 Adjusts the exterior mirrors 106
E
W Opens/closes the front side windows 89
F
W Opens/closes the rear side windows 89
G
n Activates/ deactivates the override feature for the side windows in the rear compartment 66
H
q Opens/closes the tailgate 87
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40
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Useful information .............................. 42
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Panic alarm .......................................... 42
Occupant safety .................................. 42
Children in the vehicle ........................ 61
Driving safety systems ....................... 67
Theft deterrent locking system ......... 73
41
Safety
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Occupant safety
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42
Useful information
i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may
Safety
not be equipped with all features described. This also applies to safety­related systems and functions.
i
Read the information on qualified specialist workshops: (Y page 27).
Panic alarm
X
To activate: press ! button : for
approximately one second. An alarm sounds and the exterior lighting flashes.
X
To deactivate: press ! button : again.
or
X
Insert the SmartKey into the ignition lock.
or
X
Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the vehicle.
Occupant safety
Overview of occupant safety
In this section, you will learn the most important facts about the restraint system components of the vehicle.
The restraint system consists of:
R
seat belts
R
child restraint systems
R
LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R
SRS (Supplemental Restraint System)
R
NECK-PRO head restraints/NECK-PRO luxury head restraints
R
air bag system components with:
-
PASSENGER AIR BAG OFF indicator lamp
-
front-passenger seat with Occupant Classification System (OCS)
The different air bag systems work independently of each other. The protective functions of the system work in conjunction with each other. Not all air bags are always deployed in an accident.
WARNING
G
Modifications to or work improperly conducted on restraint system components or their wiring, as well as tampering with interconnected electronic systems, can lead to the restraint systems no longer functioning as intended.
Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvertently or fail to deploy in accidents although the deceleration threshold for air bag deployment is exceeded. Therefore, never modify the restraint systems. Do not tamper with electronic components or their software.
i
For information on infants and children traveling with you in the vehicle restraint systems for infants and children, see "Children in the vehicle" (Y page 61).
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Occupant safety
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SRS (Supplemental Restraint System)
Introduction
SRS consists of:
R
The 6 SRS warning lamp
R
Air bags
R
Air bag control unit (with crash sensors)
R
Emergency Tensioning Devices
R
Belt force limiters
SRS reduces the risk of occupants coming into contact with the vehicle's interior in the event of an accident. It can also reduce the effect of the forces to which occupants are subjected during an accident.
SRS warning lamp
WARNING
G
If SRS is malfunctioning, child restraint system components may be triggered unintentionally or might not be triggered at all in the event of an accident with a high rate of vehicle deceleration. There is an increased risk of injury, possibly even fatal.
Have SRS checked and repaired immediately at a qualified specialist workshop.
SRS functions are checked regularly when you switch on the ignition and when the engine is running. Therefore, malfunctions can be detected in good time.
The 6 SRS warning lamp in the instrument cluster lights up when the ignition is switched on. It goes out no later than a few seconds after the engine is started.
The SRS components are in operational readiness when the 6 SRS warning lamp goes out while the engine is running.
There is a malfunction if:
R
the 6 SRS warning lamp does not light up when the ignition is switched on
R
the engine is running and the 6 SRS warning lamp does not go out after a few seconds
R
the engine is running and the 6 SRS warning lamp lights up again
Safety guidelines for seat belts, Emergency Tensioning Devices (ETDs) and air bags
WARNING
G
R
Damaged seat belts or seat belts that have been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts installed or supplied by an authorized Mercedes-Benz Center.
R
Air bags and pyrotechnic Emergency Tensioning Devices (ETDs) contain perchlorate material, which may require special handling and regard for the environment. Check your national disposal guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm.
R
Air bags and ETDs are designed to function on a one-time-only basis. An air bag or ETD that has deployed must be replaced.
R
Do not pass seat belts over sharp edges. They could tear.
R
Do not make any modification that could change the effectiveness of the seat belts.
R
Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.
R
No modifications of any kind may be made to any components or wiring of the SRS.
R
Do not change or remove any component or part of the SRS.
R
Do not install additional trim material, seat covers, badges, etc. over the steering wheel hub, front-passenger front air bag
Safety
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Occupant safety
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cover, outer sides of the seat backrests, door trim panels, or door frame trims.
R
Do not install additional electrical/ electronic equipment on or near SRS components and wiring.
R
Keep area between air bags and occupants free of objects (e.g. packages, purses, umbrellas, etc.).
Safety
R
Do not hang items such as coat hangers from the coat hooks or handles over the door. These items may be thrown around in the vehicle and cause head and other injuries when the window curtain air bag is deployed.
R
Air bag system components will be hot after an air bag has inflated. Do not touch them.
R
Never place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat.
R
Improper repair work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
R
For your protection and the protection of others, when scrapping the air bag unit or ETD, our safety instructions must be followed. These instructions are available from any authorized Mercedes-Benz Center.
R
Given the considerable deployment speed, required inflation volume, and the material of the air bags, there is the possibility of abrasions or other, potentially more serious injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz strongly recommends that you inform the subsequent owner that the vehicle is equipped with SRS. Also, refer them to the applicable section in the Operator's Manual.
Air bags
Important safety notes
WARNING
G
Using unsuitable seat covers could restrict or even prevent deployment of the air bags integrated into the seats. Consequently, the air bags cannot protect vehicle occupants as they are designed to do. In addition, the function of the air bag deactivation system could be restricted. This poses an increased risk of injury or even fatal injury.
You should only use seat covers that have been approved for the respective seat by Mercedes-Benz.
WARNING
G
The air bag parts are hot after the airbag has been deployed. There is a risk of injury.
Do not touch the air bag parts. Have the deployed air bags replaced at a qualified specialist workshop as soon as possible.
WARNING
G
Air bags are designed to reduce the incidence of injuries and fatalities in certain situations:
R
frontal impacts (driver's and front­passenger front air bags and driver's knee bag)
R
side impacts (side impact air bags, window curtain air bags and pelvis air bags)
R
rollover (window curtain air bags)
However, no system available today can completely eliminate injuries and fatalities.
When the air bags are deployed, a small amount of powder is released. The powder generally does not constitute a health hazard and does not indicate that there is a fire in the vehicle. In order to prevent potential breathing difficulties, you should leave the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door.
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Occupant safety
Information Provided by:
45
WARNING
G
In order to reduce the potential danger of injuries caused during the deployment of the front air bags, the driver and front passenger must always be correctly seated and wear their seat belts.
For maximum protection in the event of a collision, you must always be in the normal seat position with your back against the backrest. Fasten your seat belt and make sure that it is correctly positioned on your body.
As the air bag inflates with considerable speed and force, a proper seating position and correct positioning of the hands on the steering wheel will help to keep you at a safe distance from the air bag. Occupants who are not wearing their seat belt, are not seated properly or are too close to the air bag can be seriously injured or killed by an air bag, as it inflates with great force instantaneously:
R
sit with the seat belt fastened correctly and in a position that is as upright as possible with your back against the backrest.
R
move the driver's seat as far back as possible, still permitting proper operation of vehicle controls. The distance from the center of the driver's chest to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm). You should be able to accomplish this by adjusting the seat and steering wheel. If you have any difficulties, please contact an authorized Mercedes-Benz Center.
R
do not lean your head or chest close to the steering wheel or dashboard.
R
only hold the steering wheel on the outside. Placing hands and arms inside the rim can increase the risk and potential severity of hand/arm injury if the driver front air bag inflates.
R
adjust the front-passenger seat as far back as possible from the dashboard when the seat is occupied.
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occupants, especially children, should never place their bodies or lean their heads in the area of the door where the side
impact air bag inflates. This could result in serious or fatal injuries should the side impact air bag be deployed. Always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint or booster seat recommended for the size and weight of the child.
Failure to follow these instructions can result in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator's Manual.
The air bag installation locations are identified by the AIR BAG symbol.
The air bags are deployed if the air bag control unit detects the need for deployment. Only in the event of such a situation will the air bags provide their supplemental protection.
If the driver and front passenger do not wear their seat belts, it is not possible for the air bags to provide their supplemental protection.
In the event of other types of impacts and impacts below air bag deployment thresholds, the air bags will not deploy. The driver and passenger will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also needed to provide the best possible protection in a rollover.
Air bags provide additional protection; they are not, however, a substitute for seat belts. All vehicle occupants must fasten their seat belts regardless of whether your vehicle is equipped with air bags or not.
It is important for your safety and that of your passenger to have deployed air bags replaced and to have any malfunctioning air bags repaired. This will help to make sure the air bags continue to perform their protective function for the vehicle occupants in the event of a crash.
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Occupant safety
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After an air bag has been deployed, have the vehicle towed to the nearest qualified specialist workshop, even if your vehicle is ready to drive.
Front air bags
The front air bags increase protection for the
Safety
driver's and front passenger's head and chest.
Driver's air bag : deploys in front of the steering wheel; front-passenger front air bag ; deploys in front of and above the glove box.
They are deployed:
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at the start of an accident with a high rate of vehicle acceleration or deceleration in a longitudinal direction
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if the system determines that air bag deployment can offer additional protection to that provided by the seat belt
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independently of other air bags in the vehicle
The release time of the front air bags is dependent upon the use of the seat belt.
If the vehicle rolls over, the front air bags are generally not deployed. If the system detects high vehicle deceleration in a longitudinal direction, the front air bags are deployed.
Your vehicle has adaptive, two-stage front air bags. In the event of a collision, the air bag control unit evaluates the vehicle deceleration. In the first deployment stage, the front air bag is filled with enough propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second deployment threshold is exceeded within a few milliseconds.
The deployment of front-passenger front air bag ; is also influenced by the weight category of the front passenger, which is determined by the Occupant Classification System (OCS) (Y page 49).
The lighter the passenger-side occupant, the higher the vehicle deceleration rate required (predicted at the start of the impact) for second stage inflation of the front-passenger front air bag. In the second stage, the front air bags are inflated with the maximum amount of propellant gas available.
The front air bags are not deployed in situations where a low impact severity is predicted. You will then be protected by the fastened seat belt.
The front-passenger front air bag will only be deployed if:
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the system, based on the OCS weight sensor readings, detects that the front­passenger seat is occupied
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the PASSENGER AIR BAG OFF indicator lamp on the center console is not lit (Y page 49)
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the air bag control unit predicts a high­impact severity
Driver's knee bag
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Occupant safety
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Driver's knee bag : increases the driver's protection against:
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knee injuries
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thigh injuries
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lower leg injuries
Driver's knee bag : deploys under the steering column. If, during a frontal collision, the system determines that air bag deployment can offer additional protection to that provided by the seat belt, driver's knee bag : is deployed along with the driver's air bag. Driver's knee bag : operates best in conjunction with correctly positioned and fastened seat belts.
Side impact air bags
WARNING
G
Using unsuitable seat covers could restrict or even prevent deployment of the air bags integrated into the seats. Consequently, the air bags cannot protect vehicle occupants as they are designed to do. In addition, the function of the air bag deactivation system could be restricted. This poses an increased risk of injury or even fatal injury.
You should only use seat covers that have been approved for the respective seat by Mercedes-Benz.
WARNING
G
Sensors to control the air bags are located in the doors. Modifications or work not performed correctly to the doors or door paneling, as well as damaged doors, can lead to the function of the sensors being impaired. The air bags might therefore not function properly any more. Consequently, the air bags cannot protect vehicle occupants as they are designed to do. There is an increased risk of injury.
Never modify the doors or parts of the doors. Always have work on the doors or door paneling carried out at a qualified specialist workshop.
You should only use seat covers that have been approved for your vehicle by Mercedes­Benz. The seat covers must have a special tear seam for side impact air bags. Otherwise, the side impact air bags cannot deploy correctly and therefore cannot provide the intended protection in the event of an accident.
When deployed, the side impact air bags offer additional protection for the thorax of the vehicle occupants on the side of the vehicle on which the impact occurs. However, they do not protect the:
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head
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neck
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arms
Side impact air bags : deploy next to the outer seat cushions.
Side impact air bags : are deployed:
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on the side on which an impact occurs
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at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
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independently of the use of the seat belt
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independently of the front air bags
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independently of the ETDs
If the vehicle rolls over, the side impact air bags are generally not deployed. Side impact air bags are deployed if the system detects high vehicle deceleration or acceleration in a lateral direction and determines that side impact air bag deployment can offer additional protection to that provided by the seat belt.
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Side impact air bags : will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt.
The side impact air bag on the front­passenger side is not deployed in the following situations:
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OCS has detected that the front-passenger seat is unoccupied.
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the front-passenger seat belt is not fastened.
The side impact air bag on the front­passenger side will deploy if the front­passenger seat belt is fastened, regardless of whether the front-passenger seat is occupied or not.
Pelvis air bags
WARNING
G
Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle model. Using seat covers or other seat coverings can cause a malfunction of the side impact air bags and/or the pelvis air bags. Contact an authorized Mercedes-Benz Center for availability.
Pelvis air bag deployment enhances the level of protection of the vehicle occupants on the side of the vehicle on which the impact occurs.
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on the side on which an impact occurs
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at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
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independently of the use of the seat belt
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independently of the front air bags
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independently of the ETDs
If the vehicle rolls over, the pelvis air bags are generally not deployed. Exception: if the system detects high vehicle deceleration or acceleration in a lateral direction and determines that deployment can offer additional protection to that provided by the seat belt.
Pelvis air bags : will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt.
The pelvis air bag on the front-passenger side is not deployed in the following situations:
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OCS has detected that the front-passenger seat is unoccupied.
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the front-passenger seat belt is not fastened.
The pelvis air bag on the front-passenger side will deploy if the front-passenger seat belt is fastened, regardless of whether the front­passenger seat is occupied or not.
Window curtain air bags
The window curtain air bags enhance the level of protection for the head, but not chest or arms, of the vehicle occupants on the side of the vehicle on which the impact occurs.
The window curtain air bags are integrated into the side of the roof frame and deploy in the area from the A-pillar to the C-pillar.
Pelvis air bags : deploy next to and below the outer seat cushions. They are deployed:
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Window curtain air bags : are deployed:
Information Provided by:
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on the side on which an impact occurs
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at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
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regardless of whether the front-passenger seat is occupied
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independently of the use of the seat belt
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if the vehicle rolls over and the system determines that window curtain air bag deployment can offer additional protection to that provided by the seat belt
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independently of the front air bags
Window curtain air bags : will not deploy in the event of impacts which do not exceed the system's preset deployment thresholds for vehicle acceleration/deceleration. You will then be protected by the fastened seat belt.
Occupant Classification System (OCS)
How the Occupant Classification System works
The Occupant Classification System (OCS) categorizes the occupant on the front­passenger seat using a weight sensor. The front-passenger front air bag is deactivated automatically for certain weight categories. The PASSENGER AIR BAG OFF indicator lamp shows you the current status. If the PASSENGER AIR BAG OFF indicator lamp is lit, the passenger air bag is disabled.
Occupant safety
The system does not deactivate:
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the side impact air bag
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the pelvis air bag
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the window curtain air bag
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the Emergency Tensioning Devices
To be classified correctly, the front passenger must sit:
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with the seat belt fastened correctly
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in a position that is as upright as possible with their back against the seat backrest
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with their feet on the floor
The OCS weight sensor reading is affected if the occupant's weight is transferred, e.g. by leaning on the armrest.
If the front-passenger seat, the seat cover or the seat cushion are damaged, have the necessary repair work carried out at a qualified specialist workshop.
For safety reasons, Mercedes-Benz recommends that you only use seat accessories that have been approved by Mercedes-Benz.
Both the driver and the front passenger should always observe the PASSENGER AIR BAG OFF indicator lamp as an indication of whether or not the front passenger is positioned correctly. Observe also the air bag display messages that can be displayed in the instrument cluster (Y page 242).
WARNING
G
If the 45 indicator lamp illuminates when an adult or someone larger than a small individual is in the front-passenger seat, have the front passenger reposition himself or herself in the seat until the 45 indicator lamp goes out.
In the event of a collision, the air bag control unit will not allow front-passenger front air bag deployment when the OCS has classified the front-passenger seat occupant as weighing as much as or less than a typical 12­month-old child in a standard child restraint or if the front-passenger seat is classified as being empty.
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When the OCS senses that the front­passenger seat occupant is classified as being up to or less than the weight of a typical 12-month-old child in a standard child restraint, the 45 indicator lamp will illuminate when the engine is started and remain illuminated, indicating that the front­passenger front air bag is deactivated.
Safety
When the OCS senses that the front­passenger seat is classified as being empty, the 45 indicator lamp will illuminate when the engine is started and remain illuminated, indicating that the front­passenger front air bag is deactivated.
When the OCS senses that the front­passenger seat occupant is classified as being heavier than the weight of a typical 12­month-old child seated in a standard child restraint or as being a small individual (such as a young teenager or a small adult), the 45 indicator lamp will illuminate for approximately 6 seconds when the engine is started and then, depending on occupant weight sensor readings from the front­passenger seat, remain illuminated or go out. With the 45 indicator lamp illuminated, the front-passenger front air bag is deactivated. With the 45 indicator lamp out, the front-passenger front air bag is activated.
When the OCS senses that the front­passenger seat occupant is classified as an adult or someone larger than a small individual, the 45 indicator lamp will illuminate for approximately 6 seconds when the engine is started and then go out, indicating that the front-passenger front air bag is activated.
If the 45 indicator lamp is illuminated, the front-passenger front air bag is deactivated and will not be deployed.
If the 45 indicator lamp is not illuminated, the front-passenger front air bag is activated and will be deployed:
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in the event of certain frontal impacts
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if impact exceeds a preset deployment threshold
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independently of the side impact air bags
If the front-passenger front air bag is deployed, the rate of inflation will be influenced by:
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the rate of relevant vehicle deceleration as assessed by the air bag control unit
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the front passenger's weight category as identified by OCS
WARNING
G
According to accident statistics, children are safer when properly restrained on the rear seats than on the front-passenger seat. Thus, we strongly recommend that children be placed in the rear seats whenever possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriate infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
The infant or child restraint must be properly secured with the vehicle's seat belt, the seat belt and Top Tether strap, or lower anchors and Top Tether strap, fully in accordance with the child seat manufacturer's instructions.
Occupants, especially children, should always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
Children can be killed or seriously injured by an inflating air bag. Note the following important information when circumstances require you to place a child in the front­passenger seat:
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Your vehicle is equipped with air bag technology designed to deactivate the
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front-passenger front air bag in your vehicle when the system senses the weight of a typical 12-month-old child or less along with the weight of a standard appropriate child restraint on the front-passenger seat.
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A child in a rear-facing child restraint on the front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates in a collision which could occur under some circumstances, even with the air bag technology installed in your vehicle. The only means to eliminate this risk completely is never to place a child in a rear-facing child restraint in the front­passenger seat. We therefore strongly recommend that you always place a child in a rear-facing child restraint on the rear seat.
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If you install a rear-facing child restraint on the front-passenger seat, make sure the 45 indicator lamp is illuminated, indicating that the front-passenger front air bag is deactivated. Should the 45 indicator lamp not illuminate or go out while the restraint is installed, please check installation. Periodically check the 45 indicator lamp while driving to make sure that the 45 indicator lamp is illuminated. If the 45 indicator lamp goes out or remains out, do not transport a child on the front-passenger seat until the system has been repaired.
A child in a rear-facing child restraint on the front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates.
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If you place a child in a forward-facing child restraint on the front-passenger seat:
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move the seat as far back as possible
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use the proper child restraint recommended for the age, size and weight of the child
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secure child restraint with the vehicle's seat belt according to the child seat manufacturer's instructions
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For children larger than the typical 12­month-old child, the front-passenger front air bag may or may not be activated.
If the driver's air bag deploys, this does not mean that the front-passenger front air bag will also deploy.
The OCS may have detected that the seat:
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is empty or occupied by the weight of a typical child up to twelve months old, seated in a child restraint system.
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is occupied by a small individual, such as a young teenager or a small adult.
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is occupied by a child in a child restraint system whose weight is greater than that of a typical twelve month old child.
These are examples of when the OCS deactivates the front-passenger front air bag. Deactivation takes place although the collision fulfills the criteria for deploying the driver's air bag.
Safety
If the SmartKey is removed from the ignition lock or is in position 0, the PASSENGER AIR BAG OFF indicator lamp does not light up.
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WARNING
G
If the red 6 SRS warning lamp in the instrument cluster and the 45 indicator lamp light up simultaneously, the OCS is malfunctioning. The front passenger front air bag will be deactivated in this case. Have the system checked by qualified technicians as soon as possible. Contact an
Safety
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an authorized Mercedes-Benz Center.
In order to ensure proper operation of the air bag system and OCS:
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Sit with the seat belt properly fastened in a position that is as upright as possible with your back against the seat backrest.
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When seated, a passenger should not position him/herself in such a way as to cause the passenger's weight to be lifted from the seat cushion as this may result in the OCS being unable to correctly approximate the passenger's weight category.
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Read and observe all warnings in this chapter.
WARNING
G
If the 45indicator lamp does not illuminate, the system is not functioning. You must contact an authorized Mercedes-Benz Center before seating any child on the front passenger seat.
For more information about the OCS, see "Problems with the Occupant Classification System" (Y page 53).
WARNING
G
Objects between the seat surface and the child restraint system could affect the function of the OCS. This could result in the front-passenger front air bag not functioning as intended during an accident. This poses an increased risk of injury or even fatal injury.
Do not place any objects between the seat surface and the child restraint system. Make sure that the bottom and back of the child restraint system make full contact with the front-passenger seat cushion and backrest. Always comply with the child restraint system manufacturer's installation instructions.
System self-test
The PASSENGER AIR BAG OFF indicator lamp lights up if you:
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turn the SmartKey to position 1 or 2 in the ignition lock
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press the KEYLESS-GO Start/Stop button once or twice on vehicles with KEYLESS­GO.
When an adult is sitting correctly on the front­passenger seat and is categorized by the OCS system as an adult, the PASSENGER AIR BAG OFF indicator lamp lights up and goes off again after approximately six seconds.
If the seat is not occupied and the OCS system classifies the front-passenger seat as being empty, the PASSENGER AIR BAG OFF indicator lamp will continue to light up and not go out.
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Occupant safety
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Problems with the Occupant Classification System
Problem Possible causes/consequences and MM Solutions
53
The PASSENGER AIR BAG OFF indicator lights up and remains on.
The person on the front-passenger seat:
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has the weight of a
The OCS is malfunctioning.
X
Make sure that the front passenger is sitting in a correct, upright position.
X
Have the OCS checked as soon as possible at a qualified specialist workshop.
X
Observe the additional display messages in the multifunction display (Y page 242).
typical adult
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has been determined by the system not to be a child
WARNING
G
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical adult or someone larger than a small individual has been detected on the passenger seat, do not allow any occupant to use the passenger seat until the system has been repaired.
Problem Possible causes/consequences and MM Solutions
The PASSENGER AIR BAG OFF indicator lamp does not light up and/or stays on.
The front-passenger seat is:
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unoccupied
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occupied with a weight up to that of a typical twelve­month-old child in a standard child restraint system
The OCS is malfunctioning.
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Make sure there is nothing between the seat cushion and the child seat.
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Make sure that the backrest and base of the child restraint system are resting securely on the front-passenger seat. If necessary, adjust the position of the front-passenger seat.
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When installing the child restraint system, make sure that the seat belt is tight. Do not pull the seat belt tight with the front­passenger seat adjustment. This could result in the seat belt being pulled too tightly.
X
Check the installation of the child restraint system.
X
Make sure that no objects are applying additional weight onto the seat.
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If the PASSENGER AIR BAG OFF indicator lamp remains off, have the OCS system checked as soon as possible at a qualified specialist workshop. Do not transport a child on the front­passenger seat until the OCS has been repaired.
X
Observe the additional display messages in the multifunction display (Y page 242).
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WARNING
G
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat, do not transport a child on the front-passenger seat until the system has been repaired.
PRE-SAFE®(anticipatory occupant
Safety
protection system)
WARNING
G
The PRE-SAFE®system reduces the impact of an accident on vehicle occupants, as long as their seat belts have been fastened correctly. Although your vehicle is equipped with a PRE­SAFE®system, the possibility of injury in the event of an accident cannot be ruled out. You should therefore always drive carefully and adapt your driving style to the prevailing road, weather and traffic conditions.
PRE-SAFE®takes preemptive measures to protect occupants in certain hazardous situations.
PRE-SAFE®intervenes:
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if BAS PLUS intervenes powerfully on vehicles with DISTRONIC PLUS
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if, on vehicles with DISTRONIC PLUS, the radar sensor system detects an imminent danger of collision in certain situations
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in critical driving situations, e.g. when physical limits are exceeded and the vehicle understeers or oversteers severely
If the seat belts are not released:
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When the vehicle is stationary, move the backrest or seat back slightly. The seat belt pre-tensioning is reduced and the locking mechanism is released.
WARNING
G
Make sure that nobody can become trapped as you adjust the seat.
!
Make sure that there are no objects in the footwell or behind the seats when resetting the seats. There is a risk that the seats and/or the objects could be damaged.
More information about seat belt adjustment, a convenience function integrated into PRE­SAFE®, can be found in the "Seat belt adjustment" section (Y page 58).
NECK-PRO head restraints/NECK­PRO luxury head restraints
WARNING
G
The function of the head restraint may be impaired if you:
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attach objects such as coat hangers to the head restraints, for example
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use head restraint covers
If you do so, the head restraints cannot fulfill their intended protective function in the event of an accident. In addition, objects attached to the head restraints could endanger other vehicle occupants. There is an increased risk of injury.
Do not attach any objects to the head restraints and do not use head restraint covers.
NECK-PRO head restraints/NECK-PRO luxury head restraints increase protection of the driver's and front-passenger's head and neck. In the event of a rear collision of a certain severity, the NECK-PRO head restraints/NECK-PRO luxury head restraints on the driver's and the front-passenger seats are moved forwards and upwards. This provides better head support.
If the NECK-PRO head restraints/NECK-PRO luxury head restraints have been triggered in an accident, reset the NECK-PRO head restraints/NECK-PRO luxury head restraints on the driver's and front-passenger seats (Y page 55). Otherwise, the additional
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protection will not be available in the event of
Information Provided by:
another rear-end collision. NECK-PRO head restraints/NECK-PRO luxury head restraints that have been triggered are moved forwards and can no longer be adjusted.
Mercedes-Benz recommends that you have the NECK-PRO head restraints/NECK-PRO luxury head restraints checked at a qualified specialist workshop after a rear-end collision.
Resetting triggered NECK-PRO head restraints/NECK-PRO luxury head restraints
Important safety notes
WARNING
G
For reasons of safety, have the NECK-PRO head restraints/NECK-PRO luxury head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.
Occupant safety
X
Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow :.
X
Push the NECK-PRO head restraint cushion down in the direction of arrow ; as far as it will go.
X
Firmly push the NECK-PRO head restraint cushion back in the direction of arrow = until the cushion engages.
X
Repeat this procedure for the second NECK-PRO head restraint.
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Safety
WARNING
G
When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.
NECK-PRO head restraints
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Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.
NECK-PRO luxury head restraints
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If you have difficulty resetting the NECK­PRO luxury head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes­Benz Center.
X
Remove resetting tool : from the vehicle document wallet.
X
Slide resetting tool : into guide ; between the NECK-PRO luxury head
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restraint and the rear cover of the head restraint.
X
Push resetting tool : downwards until you hear the head restraint deployment mechanism engage.
X
Pull out resetting tool :.
X
Firmly press the NECK-PRO luxury head
Safety
restraint cushion back = until it engages.
X
Repeat this procedure for the second NECK-PRO luxury head restraint.
X
Put resetting tool : back into the vehicle document wallet.
Seat belts
Important safety notes
The use of seat belts and infant and child restraint systems is required by law in:
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all 50 states
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the U.S. territories
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the District of Columbia
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all Canadian provinces
Even where this is not the case, all vehicle occupants should have their seat belts fastened when the vehicle is in motion.
i
See "Children in the vehicle" (Y page 61) for further information on infants and children traveling in the vehicle as well as on child restraint systems.
WARNING
G
The seat belt does not offer the intended level of protection if the backrest is not in the upright position. When braking or in the event of an accident, you could slide underneath the seat belt and sustain abdomen or neck injuries, for example. This poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning your journey. Always make sure that the seat is in the upright position.
WARNING
G
Seat belts cannot protect as intended, if:
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they are damaged, extremely dirty, bleached or dyed
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the seat belt buckle is damaged or extremely dirty
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the Emergency Tensioning Devices or the belt anchorage has been modified.
Damage caused to seat belts in an accident may not be visible, e.g. by splinters of glass. Modified or damaged seat belts can tear or fail, for example in the event of an accident. Modified Emergency Tensioning Devices may be deployed unintentionally or fail to be deployed when required. There is an increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency Tensioning Devices, seat belt anchorages and inertia reels. Ensure that seat belts are not damaged or worn and are clean.
Only use seat belts that have been approved for your vehicle by Mercedes-Benz.
The use of seat belts and infant and child restraint systems is required by law in:
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all 50 states
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the U.S. territories
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the District of Columbia
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all Canadian provinces
Even where this is not required by law, all vehicle occupants should correctly fasten their seat belts before starting the journey.
i
See "Children in the vehicle" (Y page 61) for further information on infants and children traveling in the vehicle as well as on child restraint systems.
Correct use of the seat belts
WARNING
G
USE SEAT BELTS PROPERLY
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Seat belts can only work when used properly. Never wear seat belts in any other way than as described in this section, as
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that could result in serious injuries in the event of an accident.
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Each occupant should wear their seat belt at all times, because seat belts help reduce the likelihood of and potential severity of injuries in accidents, including rollovers. The integrated restraint system includes SRS (driver front air bag, driver's side knee bag, front-passenger front air bag, side impact air bags, pelvis air bags, window curtain air bags for the side windows), Emergency Tensioning Devices, seat belt force limiters, and front seat knee bolsters.
The system is designed to enhance the protection offered to properly belted occupants in certain frontal (front air bags, driver's side knee bag and ETDs) and side (side impact air bags, window curtain air bags, and ETDs) impacts which exceed preset deployment thresholds and in certain rollovers (window curtain air bags and ETDs).
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Never wear the shoulder belt under your arm, across your neck or off your shoulder. In a frontal crash, your body would move too far forward. That would increase the chance of head and neck injuries. The seat belt would also apply too much force to the ribs or abdomen, which could severely injure internal organs such as your liver or spleen.
Adjust the seat belt so that the shoulder section is located as close as possible to the middle of the shoulder. It should not touch the neck. Never pass the shoulder portion of the seat belt under your arm. For this purpose, you can adjust the height of the seat belt outlet.
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Position the lap belt as low as possible on your hips and not across the abdomen. If the lap belt is positioned across your abdomen, it could cause serious injuries in a crash.
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Never wear seat belts over rigid or breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as these might cause injuries.
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Make sure the seat belt is always fitted snugly. Take special care of this when wearing loose clothing.
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Never use a seat belt for more than one person at a time. Do not fasten a seat belt around a person and another person or other objects at the same time.
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Seat belts should not be worn twisted. In a crash, you would not have the full width of the seat belt to distribute impact forces. The twisted seat belt against your body could cause injuries.
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Pregnant women should also always use a lap-shoulder belt. The lap belt portion should be positioned as low as possible on the hips to avoid any possible pressure on the abdomen.
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Place the seat backrest in a position that is as upright as possible.
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Check your seat belt during travel to make sure it is properly positioned.
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Never place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat.
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When using a seat belt to secure infant restraints, toddler restraints, or children in booster seats, always follow the child seat manufacturer's instructions.
WARNING
G
Do not pass seat belts over sharp edges. They could tear.
Do not allow the seat belt to get caught in the door or in the seat adjustment mechanism. This could damage the seat belt.
Never attempt to make modifications to seat belts. This could impair the effectiveness of the seat belts.
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Fastening seat belts
WARNING
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According to accident statistics, children are safer when properly restrained on the rear seats than on the front-passenger seat. Thus, we strongly recommend that children be placed in the rear seat whenever possible.
Safety
Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriately sized child restraint system or booster seat recommended for the size and weight of the child. For additional information, see the "Children in the vehicle" section.
A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and/ or the child is not properly secured in the child restraint.
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Adjust the seat and move the backrest to an almost vertical position (Y page 98).
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Pull the seat belt smoothly through belt sash guide :.
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Without twisting it, guide the shoulder section of the seat belt across the middle of your shoulder and the lap section across your pelvis.
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Engage belt tongue ; in buckle =.
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If necessary, adjust the seat belt to the appropriate height (Y page 58).
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If necessary, pull upwards on the shoulder section of the seat belt to tighten the belt across your body.
All seat belts except the driver's seat belt are equipped with a special seat belt retractor to securely fasten child restraint systems in the vehicle. For further information on special seat belt retractors, see (Y page 64).
For more information about releasing the seat belt with release button ?, see "Releasing seat belts" (Y page 59).
Seat belt adjustment
The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants.
The belt strap is tightened slightly when:
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you engage the belt tongue in the belt buckle and you then turn the SmartKey to position 2 in the ignition lock.
The seat-belt adjustment will apply a retraction force if any slack is detected between the occupant and the seat belt. Do not hold on to the seat belt tightly while it is adjusting. You can switch the seat-belt adjustment on and off in the on-board computer (Y page 233).
The seat-belt adjustment is an integral part of the PRE-SAFE®convenience function. More information about PRE-SAFE®can be found in the "PRE-SAFE®(anticipatory occupant protection system)" section (Y page 54).
Belt height adjustment
You can adjust the seat belt height on the driver's seat and the front-passenger seat.
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Adjust the height so that the upper part of the
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seat belt is routed across the center of your shoulder.
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To raise: slide the belt sash guide upwards. The belt sash guide engages in various positions.
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To lower: press and hold belt sash guide release :.
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Slide the belt sash guide downwards.
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Release belt sash guide release : and make sure that the belt sash guide has engaged.
Using the rear center seat belt
If the left-hand rear seat backrest is folded down and back up again, the rear center seat belt may lock. The seat belt can then not be pulled out.
X
To release the rear center seat belt: pull the seat belt out approximately 1 in (25 mm) at the belt outlet on the backrest and then release it again. The seat belt is retracted and released.
Occupant safety
Releasing seat belts
X
Press release button ? on belt buckle =.
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Guide belt tongue ; to belt sash guide :.
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Make sure that the seat belt is fully rolled up. Otherwise, the seat belt or belt tongue will be trapped in the door or in the seat mechanism. This could damage the door, the door trim panel and the seat belt. Damaged seat belts can no longer fulfill their protective function and must be replaced. Visit a qualified specialist workshop.
Belt warning for the driver and front passenger
Regardless of whether the driver's and front­passenger seat belts have already been fastened, the 7 seat belt warning lamp lights up for six seconds each time the engine is started. It then goes out if the driver and the front passenger have already fastened their seat belts.
If the driver's seat belt is not fastened when the engine is started, an additional warning tone will sound. This warning tone stops after a maximum of six seconds or once the driver's seat belt is fastened.
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Occupant safety
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If after six seconds the driver or front passenger have not fastened their seat belts and the doors are closed, the 7 seat belt warning lamp lights up:
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until the driver's or front passenger's seat belt is fastened
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if a vehicle speed of 15 mph (25 km/h) is exceeded, a warning tone also sounds with
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increasing intensity for a maximum of 60 seconds or until the driver or front­passenger seat belt has been fastened.
If the driver/front passenger unfasten their seat belt while the vehicle is in motion, the 7 seat belt warning lamp lights up and a warning tone sounds again.
The warning tone ceases even if the driver or front-passenger seat belt has still not been fastened after 60 seconds. The 7 seat belt warning lamp stops flashing but remains illuminated.
After the vehicle comes to a standstill, the warning tone is reactivated and the 7 seat belt warning lamp flashes again if the vehicle speed again exceeds 15 mph (25 km/h).
The 7 seat belt warning lamp only goes out if:
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both the driver and the front passenger have fastened their seat belts.
or
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the vehicle is stationary and a door is open.
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For more information on the 7 seat
belt warning lamp, see "Warning and indicator lamps in the instrument cluster, seat belts" (Y page 261).
Emergency Tensioning Devices, seat belt force limiters
WARNING
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Pyrotechnic Emergency Tensioning Devices that have been deployed are no longer operational and are unable to perform their intended protective function. This poses an increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Tensioning Devices which have been triggered immediately replaced at a qualified specialist workshop.
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If the front-passenger seat is not occupied, do not engage the seat belt tongue in the buckle on the front­passenger seat. Otherwise, the Emergency Tensioning Device could be triggered in the event of an accident.
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Vehicles with PRE-SAFE®: Emergency Tensioning Devices that are triggered by an electric motor can be deployed as often as desired and do not need to be replaced.
The seat belts for the front seats and rear outer seats are equipped with ETDs and seat belt force limiters.
The ETDs tighten the seat belts in an accident, pulling them close against the body.
The ETDs do not correct incorrect seat positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back towards the backrest.
The ETDs can only be activated when:
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the ignition is switched on
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the restraint systems are operational; see "SRS warning lamp "(Y page 43)
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the belt tongue is engaged in the buckle on each of the lap-shoulder belts in the front
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the front-passenger seat is occupied and the belt tongue is engaged in the buckle on the front-passenger side
The ETDs on the outside seats in the rear compartment are triggered independently of the lock status of the seat belts.
The Emergency Tensioning Devices are triggered depending on the type and severity of an accident, if:
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in certain situations where the vehicle rolls over and the system determines that it can provide additional protection
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in the event of a head-on or rear-end collision, the vehicle decelerates or
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accelerates rapidly in a longitudinal direction during the initial stages of the impact
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in the event of a side impact, the vehicle decelerates or accelerates rapidly in a lateral direction on the side opposite the impact
If the ETDs are deployed, you will hear a bang, and a small amount of powder may also be released. Only in rare cases will the bang affect your hearing. The powder that is released generally does not constitute a health hazard and does not indicate that there is a fire in the vehicle. The dust might cause some temporary breathing difficulty for people with asthma or other breathing trouble. To avoid this, you may wish to get out of the vehicle as soon as it is safe to do so. You can also open the window to allow fresh air to enter the vehicle interior. The 6 SRS warning lamp lights up.
If the seat belt is also equipped with a seat belt force limiter and this is triggered, the force exerted by the seat belt on the vehicle occupant is reduced.
The seat belt force limiters for the front seats are synchronized with the front air bags, which take on a part of the deceleration force. This results in the force exerted on the occupant being distributed over a greater area.
Children in the vehicle
Child restraint systems
Important safety notes
Mercedes-Benz recommends that you always properly secure all infants and children with a child or infant seat restraint system for the trip.
The use of seat belts and infant and child restraint systems is required by law in:
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all 50 states
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the U.S. territories
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the District of Columbia
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all Canadian provinces
Infants and children must always be seated in an appropriate infant or child restraint system recommended for the size and weight of the child. The infant or child restraint system must be properly secured in accordance with the manufacturer's instructions.
All infant or child restraint systems must meet the following standards:
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U.S. Federal Motor Vehicle Safety Standards 213 and 225
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Canadian Motor Vehicle Safety Standards 213 and 210.2
Confirmation that the child restraint system corresponds to the standards can be found on an instruction label on the child restraint system. This confirmation can also be found in the installation instructions that are included with the child restraint system.
Always read and follow the manufacturer's instructions when using an infant or child restraint system or booster seat.
Observe all warning signs in the vehicle interior and on the infant or child restraint.
WARNING
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According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seating position. Thus, we strongly recommend that children be placed in the rear seats whenever possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriate infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
The infant or child restraint must be properly secured with the vehicle's seat belt, the seat belt and top tether strap, or lower anchors and top tether strap, fully in accordance with the child seat manufacturer's instructions.
Occupants, especially children, should always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant
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restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
Children can be killed or seriously injured by an inflating air bag. Note the following important information when circumstances require you to place a child in the front passenger seat:
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Your vehicle is equipped with air bag technology designed to deactivate the front passenger front air bag in your vehicle when the system senses the weight of a typical 12-month-old child or less along with the weight of a standard appropriate child restraint on the front passenger seat.
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For children larger than the typical 12-month-old child, the front passenger front air bag may or may not be activated. Always make sure the 45indicator lamp is illuminated, indicating that the front passenger front air bag is deactivated.
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A child in a rear-facing child restraint on the front passenger seat will be seriously injured or even killed if the front passenger front air bag inflates in a collision which could occur under some circumstances, even with the air bag technology installed in your vehicle. The only means to completely eliminate this risk is to never place a child in a rear-facing child restraint in the front seat. We therefore strongly recommend that you always place a child in a rear-facing child restraint in a backseat.
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If you must install a rear-facing child restraint on the front passenger seat because circumstances require you to do so, make sure the 45indicator lamp is illuminated, indicating that the front passenger front air bag is deactivated. Should the 45indicator lamp not illuminate or go out while the restraint is installed, please check installation. Periodically check the 45indicator lamp while driving to make sure the 4
5 indicator lamp is illuminated. If the 45indicator lamp goes out or
remains out, do not transport a child on the front passenger seat until the system has been repaired.
A child in a rear-facing child restraint on the front passenger seat will be seriously injured or even killed if the front passenger front air bag inflates.
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If you have to place a child in a forward­facing child restraint on the front passenger seat, move the seat as far back as possible, use the proper child restraint recommended for the age, size and weight of the child, and secure child restraint with the vehicle's seat belt according to the child seat manufacturer's instructions.
WARNING
G
If the child restraint system is installed incorrectly on a suitable seat, it cannot protect as intended. The child cannot then be restrained in the event of an accident, heavy braking or sudden changes of direction. There is an increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint system manufacturer's installation instructions and the notes on use. Please ensure, that the base of the child restraint system is always resting completely on the seat cushion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use child restraint systems with the original cover designed for them. Only replace damaged covers with genuine covers.
WARNING
G
If the child restraint system is installed incorrectly or is not secured, it can come loose in the event of an accident, heavy braking or a sudden change in direction. The child restraint system could be thrown about, striking vehicle occupants. There is an increased risk of injury, possibly even fatal.
Always install child restraint systems properly, even if they are not being used. Make sure that you observe the child restraint
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system manufacturer's installation instructions.
WARNING
G
Child restraint systems or their securing systems which have been damaged or subjected to a load in an accident can no longer protect as intended. The child cannot then be restrained in the event of an accident, heavy braking or sudden changes of direction. There is an increased risk of injury, possibly even fatal.
Replace child restraint systems which have been damaged or subjected to a load in an accident as soon as possible. Have the securing systems on the child restraint system checked at a qualified specialist workshop, before you install a child restraint system again.
WARNING
G
Infants and small children should never share a seat belt with another occupant. In the event of an accident, they could be crushed between the occupant and seat belt.
A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and/ or the child is not properly secured in the child restraint.
Children that are too large for a child restraint must travel in seats using normal seat belts. Position the shoulder belt across the chest and shoulder, not the face or neck. A booster seat may be necessary to achieve proper seat belt positioning for children over 41 lbs (18 kg) until they reach a height where a lap/ shoulder belt fits properly without a booster seat.
When the child restraint is not in use, remove it from the vehicle or secure it with the seat belt to prevent the child restraint from becoming a projectile in the event of an accident.
WARNING
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If children are left unsupervised in the vehicle, they could:
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open the doors, thus endangering other people or road users.
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get out and disrupt traffic.
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operate the vehicle's equipment.
Additionally, children could set the vehicle in motion if, for example, they:
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release the parking brake.
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shifting the automatic transmission out of park position P
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Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children or animals unattended in the vehicle. Always keep the SmartKey out of reach of children.
WARNING
G
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
WARNING
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If the child restraint system is subjected to direct sunlight, parts may get very hot. Children may burn themselves on these parts, particularly on the metal parts of the child restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with you, always ensure that the child restraint system is not exposed to direct sunlight. Protect it with a blanket, for example. If the child restraint system has been exposed to direct sunlight, let it cool down before securing the child in it. Never leave children unattended in the vehicle.
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If an infant or child is traveling in the vehicle:
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Secure the child with a child or infant seat restraint system appropriate to the age and weight of the child.
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Make sure that the infant or child is properly secured at all times while the vehicle is in motion.
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Special seat belt retractor
All seat belts except the driver's seat belt are equipped with a special seat belt retractor. When activated, the special seat belt retractor ensures that the seat belt will not slacken once the child restraint system has been secured.
Installing a child restraint system:
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Always comply with the manufacturer's installation instructions.
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Pull the seat belt smoothly from the seat belt retractor.
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Engage the seat belt tongue in the belt buckle.
Activating the special seat belt retractor:
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Pull the seat belt out fully and let the seat belt retractor retract it again. While the seat belt is retracting, you should hear a ratcheting sound. The special seat belt retractor is activated.
X
Push down on the child restraint system to take up any slack.
Removing a child restraint system/ deactivating the special seat belt retractor:
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Always comply with the manufacturer's installation instructions.
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Press the seat belt release button and guide the belt tongue to the belt outlet. The special seat belt retractor is deactivated.
LATCH-type (ISOFIX) child seat anchors in the rear
WARNING
G
Children that are too large for a child restraint must travel in seats using normal seat belts. Position shoulder belt across the chest and shoulder, not face or neck.
A booster seat may be necessary to achieve proper seat belt positioning for children over 41 lb (18 kg) until they reach a height where a lap/shoulder belt fits properly without a booster.
Install the child restraint system in accordance with the manufacturer's instructions.
Attach the child restraint system to both securing rings.
An incorrectly installed child restraint system could come loose during an accident and seriously or even fatally injure the child.
Child restraint systems or child seat securing rings that are malfunctioning or damaged as the result of a collision must be replaced.
LATCH-type (ISOFIX) is a standardized securing system for specially designed child restraint systems on the rear seats. Securing rings for two LATCH-type (ISOFIX) child restraint systems are installed on the left and right of the rear seats.
Secure non-LATCH-type (ISOFIX) child restraint systems using the vehicle's seat belt system. When installing child restraint systems, you must observe the manufacturer's installation instructions.
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When installing the child restraint system, make sure that the seat belt for the middle seat does not get trapped. The seat belt could otherwise be damaged.
WARNING
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Never release the seat belt buckle while the vehicle is in motion, since the special seat belt retractor will be deactivated.
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Installation instructions : indicate the
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installation location of securing rings 2.
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Install the LATCH-type (ISOFIX) child restraint system. Comply with the manufacturer's instructions when installing the LATCH-type (ISOFIX) child restraint system.
Top Tether
WARNING
G
Always lock the rear seat backrests in their upright position when the rear seats are occupied by passengers. Lock the rear seat backrests in their upright position before installing the Top Tether straps or when the cargo compartment is not in use. Make sure that rear seat backrests are secured properly by pushing and pulling on the seat backrests. If the seat backrest is not locked properly, the seat backrest could fold forward. The child restraint system is no longer supported properly or held in position and can no longer fulfill its function. This could cause serious or even fatal injuries.
Top Tether provides an additional connection between a child restraint system, secured with a LATCH-type (ISOFIX) child seat mount, and the rear seat. This helps reduce the risk of injury even further.
The Top Tether anchorages are located on the rear side of the rear seat backrests.
Children in the vehicle
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Move head restraint : upwards.
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Install the LATCH-type (ISOFIX) child restraint system with Top Tether. Comply with the manufacturer's installation instructions when doing so.
X
Route Top Tether belt A under head restraint : between the two head restraint bars.
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Guide Top Tether belt A downwards between cargo compartment cover ; and rear seat backrest.
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Hook Top Tether hook ? of Top Tether belt A into Top Tether anchorage =.
Make sure that:
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Top Tether hook ? is hooked into Top Tether anchorage = as shown.
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Top Tether belt A is not twisted.
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Top Tether belt A is routed between the rear seat backrest and cargo
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compartment cover ; if cargo compartment cover ; is installed.
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Top Tether belt A is routed between the rear seat backrest and the cargo net if the cargo net is installed.
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Tension Top Tether belt A. Comply with the manufacturer's installation
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instructions when doing so.
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Move head restraint : back down again slightly if necessary (Y page 102). Make sure that you do not interfere with the correct routing of Top Tether belt A.
Child-proof locks
Important safety notes
WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. The children could:
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injure themselves on parts of the vehicle
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be seriously or fatally injured through excessive exposure to extreme heat or cold
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injure themselves or cause an accident with vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function
If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts.
Child-proof locks for the rear doors
WARNING
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Children could open a rear door from inside the vehicle. This could result in serious injuries or an accident. Therefore, when children ride in the rear always secure the rear doors with the child-proof locks.
You secure each door individually with the child-proof locks on the rear doors. A door secured with a child-proof lock cannot be opened from inside the vehicle. When the vehicle is unlocked, the door can be opened from the outside.
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To activate: press the child-proof lock lever up in the direction of arrow :.
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Make sure that the child-proof locks are working properly.
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To deactivate: press the child-proof lock lever down in the direction of arrow ;.
Override feature for the rear side windows
WARNING
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When children ride on the vehicle's rear seats, activate the override switch. Otherwise, the children could be injured, e.g. by trapping themselves in the rear side window.
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To activate/deactivate: press button ;. If indicator lamp : is lit, operation of the rear side windows is disabled. Operation is only possible using the switches in the driver's door. If indicator lamp : is off, operation is possible using the switches in the rear compartment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about the following driving safety systems:
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ABS (Anti-lock Braking System)
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BAS (Brake Assist System)
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BAS PLUS (Brake Assist System Plus)
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ESP®(Electronic Stability Program)
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EBD (Electronic Brake force Distribution)
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PRE-SAFE®Brake
Important safety notes
If you fail to adapt your driving style or become distracted, the driving safety systems can neither reduce the risk of accident nor override the laws of physics. Driving safety systems are merely aids designed to assist driving. You are responsible for the distance to the vehicle in front, for vehicle speed and for braking in good time. Always adapt your driving style to suit the prevailing road, weather and traffic
Driving safety systems
conditions and maintain a safe distance from the vehicle in front. Drive carefully.
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The driving safety systems described only work as effectively as possible when there is adequate contact between the tires and the road surface. Please pay special attention to the notes on tires, recommended minimum tire tread depths, etc. (Y page 330).
In wintry driving conditions, always use winter tires (M+S tires) and if necessary, snow chains. Only in this way will the driving safety systems described in this section work as effectively as possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This allows you to continue steering the vehicle when braking.
The yellow ! ABS warning lamp in the instrument cluster lights up when the ignition is switched on. It goes out when the engine is running.
Important safety notes
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Observe the "Important safety notes" section (Y page 67).
WARNING
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If ABS is faulty, the wheels could lock when braking. The steerability and braking characteristics may be severely impaired. Additionally, further driving safety systems are deactivated. There is an increased danger of skidding and accidents.
Drive on carefully. Have ABS checked immediately at a qualified specialist workshop.
When ABS is malfunctioning, other systems, including driving safety systems, will also become inoperative. Observe the information
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on the ABS warning lamp (Y page 263) and display messages which may be shown in the instrument cluster (Y page 236).
ABS works from a speed of about 5 mph (8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even if you only brake gently.
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Braking
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If ABS intervenes: continue to depress the brake pedal vigorously until the braking situation is over.
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To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indication of hazardous road conditions, and functions as a reminder to take extra care while driving.
BAS (Brake Assist System)
General information
BAS operates in emergency braking situations. If you depress the brake pedal quickly, BAS automatically boosts the braking force, thus shortening the stopping distance.
Important safety notes
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Observe the "Important safety notes"
section (Y page 67).
WARNING
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If BAS is malfunctioning, the braking distance in an emergency braking situation is increased. There is a risk of an accident.
In an emergency braking situation, depress the brake pedal with full force. ABS prevents the wheels from locking.
Braking
X
Keep the brake pedal firmly depressed until the emergency braking situation is over. ABS prevents the wheels from locking.
The brakes will function as usual once you release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist System PLUS)
General information
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Observe the "Important safety notes"
section (Y page 67).
BAS PLUS is only available in vehicles equipped with DISTRONIC PLUS.
For BAS PLUS to assist you, the radar sensor system must be operational.
With the help of the radar sensor system, BAS PLUS can detect obstacles that are in the path of your vehicle for an extended period of time.
If the radar sensor system is malfunctioning, BAS PLUS will not be available. The brake system is still available with complete brake boosting effect and BAS.
BAS PLUS can help you to minimize the risk of a collision with a vehicle or reduce the effects of such a collision. If BAS PLUS detects a danger of collision, you are assisted when braking.
Important safety notes
WARNING
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BAS PLUS cannot always clearly identify objects and complex traffic situations.
In such cases, BAS PLUS may:
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intervene unnecessarily
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not intervene
There is a risk of an accident.
Always pay careful attention to the traffic situation and be ready to brake. Terminate the intervention in a non-critical driving situation.
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WARNING
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BAS PLUS does not react:
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to people or animals
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to oncoming vehicles
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to crossing traffic
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when cornering
As a result, BAS PLUS may not intervene in all critical situations. There is a risk of an accident.
Always pay careful attention to the traffic situation and be ready to brake.
In the event of snowfall or heavy rain, the recognition can be impaired.
Recognition by the radar sensor system is also impaired in the event of:
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dirt on the sensors or anything else covering the sensors
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interference by other radar sources
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there are strong radar reflections, for example in parking garages
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a narrow vehicle traveling in front, e.g. a motorbike
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a vehicle traveling in front on a different line relative to the center of your vehicle
Following damage to the front end of the vehicle, have the configuration and operation of the radar sensors checked at a qualified specialist workshop. This also applies to collisions at low speeds where there is no visible damage to the front of the vehicle.
Function
To avoid a collision, BAS PLUS calculates the brake force necessary if:
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you approach an obstacle, and
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BAS PLUS has detected a risk of collision
When driving at a speed under 20 mph (30 km/h): if you depress the brake pedal,
BAS PLUS is activated. The increase in brake pressure will be carried out at the last possible moment.
When driving at a speed above 20 mph (30 km/h): if you depress the brake pedal
sharply, BAS PLUS automatically raises the brake pressure to a value adapted to the traffic situation.
BAS PLUS provides braking assistance in hazardous situations with vehicles in front within a speed range between 4 mph (7 km/h) and 155 mph (250 km/h).
At speeds of up to approximately 40 mph (70 km/h), BAS PLUS can also react to stationary objects. Examples of stationary objects are stopped or parked vehicles.
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If BAS PLUS demands particularly high braking force, preventative passenger protection measures (PRE-SAFE®) are activated simultaneously.
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Keep the brake pedal depressed until the emergency braking situation is over. ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes function as usual again, if:
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you release the brake pedal
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there is no longer a risk of collision
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no obstacle is detected in front of your vehicle
ESP®(Electronic Stability Program)
General notes
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Observe the "Important safety notes" section (Y page 67).
ESP®monitors driving stability and traction, i.e. power transmission between the tires and the road surface.
If ESP®detects that the vehicle is deviating from the direction desired by the driver, one or more wheels are braked to stabilize the vehicle. The engine output is also modified to keep the vehicle on the desired course within physical limits. ESP®assists the driver when pulling away on wet or slippery roads. ESP
®
can also stabilize the vehicle during braking.
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ETS/4ETS (Electronic Traction System)
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Observe the "Important safety notes"
section (Y page 67).
ETS/4ETS traction control is part of ESP®.
Traction control brakes the drive wheels individually if they spin. This enables you to pull away and accelerate on slippery surfaces,
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for example if the road surface is slippery on one side. In addition, more drive torque is transferred to the wheel or wheels with traction.
Traction control remains active, even if you deactivate ESP®.
Important safety notes
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Observe the "Important safety notes"
section (Y page 67).
WARNING
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If ESP®is malfunctioning, ESP®is unable to stabilize the vehicle. Additionally, further driving safety systems are deactivated. This increases the risk of skidding and an accident.
Drive on carefully. Have ESP®checked at a qualified specialist workshop.
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When testing the electric parking brake on a braking dynamometer, switch off the ignition. Application of the brakes by ESP®may otherwise destroy the brake system.
Vehicles without 4MATIC: observe the notes on ESP®(Y page 324) when towing the vehicle with a raised rear axle.
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Vehicles with 4MATIC: function or performance tests may only be carried out on a 2-axle dynamometer. Before you operate the vehicle on such a dynamometer, please consult a qualified workshop. You could otherwise damage the drive train or the brake system.
ESP®is deactivated if the å warning lamp in the instrument cluster lights up continuously when the engine is running.
If the ÷ warning lamp and the å warning lamp are lit continuously, ESP®is not
available due to a malfunction.
Observe the information on warning lamps (Y page 265) and display messages which may be shown in the instrument cluster (Y page 236).
i
Only use wheels with the recommended tire sizes. Only then will ESP®function properly.
Characteristics of ESP
General information
If the ÷ ESP warning lamp goes out before beginning the journey, ESP®is automatically
active.
If ESP®intervenes, the ÷ ESP®warning lamp flashes in the instrument cluster.
If ESP®intervenes:
X
Do not deactivate ESP®under any circumstances.
X
Only depress the accelerator pedal as far as necessary when pulling away.
X
Adapt your driving style to suit the prevailing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the engine off automatically when the vehicle stops moving. The engine starts automatically when the driver wants to pull away again. ESP®remains in its previously selected status. Example: if ESP®was deactivated before the engine was switched off, ESP®remains deactivated when the engine is switched on again.
Deactivating/activating ESP
®
Important safety notes
i
Observe the "Important safety notes" section (Y page 67).
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Driving safety systems
Information Provided by:
71
You can select between the following statuses of ESP:
R
ESP®is activated.
R
ESP®is deactivated.
WARNING
G
If you deactivate ESP®, ESP®no longer stabilizes the vehicle. There is an increased risk of skidding and an accident.
Only deactivate ESP®in the situations described in the following.
It may be best to deactivate ESP®in the following situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
i
Activate ESP®as soon as the situations described above no longer apply. ESP®will otherwise not be able to stabilize the vehicle if the vehicle starts to skid or a wheel starts to spin.
!
Avoid spinning the driven wheels for an extended period with ESP®deactivated. You could otherwise damage the drivetrain.
Deactivating/activating ESP
®
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels start to spin, the ÷ ESP®warning lamp in the instrument cluster flashes. In such situations, ESP®will not stabilize the vehicle.
If you deactivate ESP®:
R
ESP®no longer improves driving stability.
R
engine torque is no longer limited and the drive wheels are able to spin.
The spinning of the wheels results in a cutting action for better traction on loose surfaces.
R
traction control is still activated.
R
ESP®still provides support when you brake.
ESP®trailer stabilization
WARNING
G
If road and weather conditions are poor, trailer stabilization will not be able to prevent the vehicle/trailer combination from swerving. Trailers with a high center of gravity can tip over before ESP®can detect this. There is a risk of an accident.
Always adapt your driving style to the prevailing road and weather conditions.
Safety
X
To switch off: press button :. The å ESP®OFF warning lamp in the
instrument cluster lights up.
X
To switch on: press button :. The å ESP®OFF warning lamp in the
instrument cluster goes out.
If your vehicle with trailer (vehicle/trailer combination) begins to lurch, you can only stabilize the vehicle/trailer combination by depressing the brake firmly.
In this situation, ESP®assists you and can detect if the vehicle/trailer combination begins to lurch. ESP®slows the vehicle down by braking and limiting the engine output until the vehicle/trailer combination has stabilized.
Trailer stabilization is active above speeds of about 40 mph (65 km/h).
Trailer stabilization does not work if ESP®is deactivated because of a malfunction.
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Driving safety systems
Information Provided by:
72
EBD (electronic brake force distribution)
General information
EBD monitors and controls the brake pressure on the rear wheels to improve driving stability while braking.
Safety
Important safety notes
i
Observe the "Important safety notes"
section (Y page 67).
WARNING
G
If EBD has malfunctioned, the rear wheels can still lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style to the different handling characteristics. Have the brake system checked at a qualified specialist workshop.
Observe information regarding indicator and warning lamps (Y page 263) as well as display messages (Y page 237).
PRE-SAFE®Brake
General information
i
Observe the "Important safety notes"
section (Y page 67).
PRE-SAFE®Brake is only available in vehicles with DISTRONIC PLUS.
For PRE-SAFE®Brake to assist you when driving, the radar sensor system must be operational.
With the help of the radar sensor system, PRE-SAFE®Brake can detect obstacles that are in front of your vehicle for an extended period of time.
PRE-SAFE®Brake can help you to minimize the risk of a collision with a vehicle ahead, and reduce the effects of such a collision. If PRE­SAFE®Brake has detected a risk of collision, you will be warned visually and acoustically
as well as by automatic braking. PRE-SAFE Brake cannot prevent a collision without your intervention.
Important safety notes
WARNING
G
PRE-SAFE®Brake will initially brake your vehicle by a partial application of the brakes if a danger of collision is detected. There may be a collision unless you also brake. Automatic emergency braking cannot prevent a collision. There is a risk of an accident.
Always apply the brakes yourself and try to take evasive action.
WARNING
G
PRE-SAFE®Brake cannot always clearly identify objects and complex traffic conditions.
In these cases, PRE-SAFE®Brake may:
R
give an unnecessary warning and then brake the vehicle
R
not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic situation and be ready to brake, especially if PRE-SAFE®Brake warns you. Terminate the intervention in a non-critical driving situation.
In order to maintain the appropriate distance to the vehicle in front and thus prevent a collision, you must apply the brakes yourself.
WARNING
G
PRE-SAFE®Brake does not react:
R
to people or animals
R
to oncoming vehicles
R
to crossing traffic
R
when cornering
As a result, PRE-SAFE®Brake may neither give warnings nor intervene in all critical situations. There is a risk of an accident.
Always pay careful attention to the traffic situation and be ready to brake.
®
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Theft deterrent locking system
Information Provided by:
73
In the event of snowfall or heavy rain, the recognition can be impaired.
Recognition by the radar sensor system is also impaired in the event of:
R
dirt on the sensors or anything else covering the sensors
R
interference by other radar sources
R
there are strong radar reflections, for example in parking garages
R
a narrow vehicle traveling in front, e.g. a motorbike
R
a vehicle traveling in front on a different line relative to the center of your vehicle
Following damage to the front end of the vehicle, have the configuration and operation of the radar sensors checked at a qualified specialist workshop. This also applies to collisions at low speeds where there is no visible damage to the front of the vehicle.
Function
X
To activate/deactivate: activate or deactivate PRE-SAFE®Brake in the on­board computer (Y page 229). If the PRE-SAFE®Brake is not activated, the æ symbol appears in the multifunction display.
Starting at a speed of around 4 mph (7 km/h), this function warns you if you rapidly approach a vehicle in front. An intermittent warning tone will then sound and the · distance warning lamp will light up in the instrument cluster.
X
Brake immediately to defuse the situation.
or
X
Take evasive action provided it is safe to do so.
PRE-SAFE®Brake can also brake the vehicle automatically under the following conditions:
R
the driver and front-passenger have their seat belts fastened
and
R
the vehicle speed is between approximately 4 mph (7 km/h) and 124 mph (200 km/h)
At speeds of up to approximately 40 mph (70 km/h) PRE-SAFE®Brake can also detect stationary objects. Examples of stationary objects are stopped or parked vehicles.
i
If there is an increased risk of collision, preventive passenger protection measures (PRE-SAFE®) are activated.
If the risk of collision with the vehicle in front remains and you do not brake, take evasive action or accelerate significantly, the vehicle may perform automatic emergency braking, up to the point of full brake application. Automatic emergency braking is not performed until immediately prior to an imminent accident.
You can prevent the intervention of the PRE­SAFE®Brake at any time by:
R
depressing the accelerator pedal further.
R
activating kickdown.
R
releasing the brake pedal.
The braking action of PRE-SAFE®Brake is ended automatically if:
R
you maneuver to avoid the obstacle.
R
there is no longer any danger of a rear-end collision.
R
there is no longer an obstacle detected in front of your vehicle.
Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from being started without the correct SmartKey.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. The engine can be started by anyone with a valid SmartKey that is left inside the vehicle.
Safety
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Theft deterrent locking system
Information Provided by:
74
X
To activate with the SmartKey: remove the SmartKey from the ignition lock.
X
To activate with KEYLESS-GO: switch the ignition off and open the driver's door.
X
To deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
Safety
In the event that the engine cannot be started when the starter battery is fully charged, the immobilizer may be faulty. Contact an authorized Mercedes-Benz Center or call 1-800-FOR-MERCedes (in the USA) or 1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
A visual and audible alarm is triggered if the alarm system is armed and you open:
R
a door
R
the vehicle with the mechanical key
R
the tailgate
R
the hood
The alarm is not switched off, even if you close the open door that triggered it, for example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call system automatically notifies the Customer Assistance Center. This is done either by text message or data connection. The emergency call system sends the message or data provided that:
R
you have subscribed to the mbrace service.
R
the mbrace service has been activated properly.
R
the necessary mobile phone network is available.
X
To arm: lock the vehicle with the SmartKey or KEYLESS-GO. Indicator lamp : flashes. The alarm system is armed after approximately 15 seconds.
X
To disarm: unlock the vehicle with the SmartKey or KEYLESS-GO.
X
To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock. The alarm is switched off.
or
X
Press the % or & button on the SmartKey. The alarm is switched off.
X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey must be outside the vehicle. The alarm is switched off.
or
X
Press the Start/Stop button on the dashboard. The SmartKey must be inside the vehicle. The alarm is switched off.
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Useful information .............................. 76
Information Provided by:
SmartKey ............................................. 76
Doors .................................................... 81
Cargo compartment ............................ 84
Side windows ...................................... 88
Sliding sunroof .................................... 92
75
Opening and closing
Page 78
76
Information Provided by:
SmartKey
Useful information
i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety­related systems and functions.
i
Read the information on qualified specialist workshops: (Y page 27).
SmartKey
Important safety notes
Opening and closing
WARNING
G
If children are left unsupervised in the vehicle, they could:
R
open the doors, thus endangering other people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children or animals unattended in the vehicle. Always keep the SmartKey out of reach of children.
WARNING
G
If you attach heavy or large objects to the SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This could cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the SmartKey. Remove any bulky key rings before inserting the SmartKey into the ignition lock.
!
Keep the SmartKey away from strong magnetic fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicinity of powerful electrical installations.
R
Do not keep the KEYLESS-GO key:
-
with electronic devices, e.g. a mobile phone or another SmartKey
-
with metallic objects, e.g. coins or metal foil
-
inside metallic objects e.g. a metal case
This can affect the functionality of the SmartKey.
SmartKey functions
The SmartKey centrally locks/unlocks:
R
the doors
R
the tailgate
R
the fuel filler flap
WARNING
G
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
Page 79
:
Information Provided by:
& To lock the vehicle
;
F To open/close the tailgate
=
% To unlock the vehicle
The turn signals flash once when unlocking and three times when locking.
When it is dark, the surround lighting also comes on if it is activated in the on-board computer (Y page 231).
You can also set an audible signal to confirm that the vehicle has been locked. The audible signal can be activated and deactivated using the on-board computer (Y page 233).
X
To unlock centrally: press the % button.
If you do not open the vehicle within approximately 40 seconds of unlocking:
R
the vehicle is locked again.
R
the theft deterrent locking system is armed again.
X
To lock centrally: press the & button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by any of the vehicle occupants if there is a KEYLESS-GO key in the vehicle.
SmartKey
functions of KEYLESS-GO with those of a conventional SmartKey. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using the & button on the SmartKey.
When locking or unlocking with KEYLESS-GO, the distance between the key and the corresponding door handle must not be greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid SmartKey is in the vehicle by periodically establishing a radio connection between the vehicle and the SmartKey. This happens:
R
when the external door handles are touched
R
when starting the engine
R
while the vehicle is in motion
X
To unlock the vehicle: touch the inner
surface of the door handle.
X
To lock the vehicle: touch sensor surface :.
X
Convenience closing feature: touch recessed sensor surface ; for an extended period.
Further information on the convenience closing feature (Y page 91).
If you pull on the handle of the tailgate, only the cargo compartment of the vehicle is unlocked.
77
Opening and closing
Locking/unlocking centrally
You can start, lock or unlock the vehicle using KEYLESS-GO. To do this, you only need carry the SmartKey with you. You can combine the
Changing the settings of the locking system
You can change the settings of the locking system. This means that only the driver's door
Z
Page 80
78
Information Provided by:
SmartKey
and the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travel on your own.
X
To change the setting: press and hold down the % and & buttons simultaneously for approximately six seconds until the battery check lamp (Y page 79) flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehicle, pressing the & or % button:
R
locks or
R
unlocks the vehicle
The SmartKey now functions as follows:
X
To unlock the driver's door: press the
% button once.
Opening and closing
X
To unlock centrally: press the % button twice.
X
To lock centrally: press the & button.
The KEYLESS-GO function is changed as follows:
X
To unlock the driver's door: touch the inner surface of the door handle on the driver's door.
X
To unlock centrally: touch the inner surface of the door handle on the front­passenger door or the rear door.
X
To lock centrally: touch the outer sensor surface on one of the door handles (Y page 77).
X
To restore the factory settings: press and hold down the % and & buttons simultaneously for approximately six seconds until the battery check lamp flashes twice.
Mechanical key
General notes
If the vehicle can no longer be locked or unlocked with the SmartKey or the KEYLESS- GO key, use the mechanical key.
If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be triggered (Y page 74).
X
To end the alarm: insert the SmartKey into the ignition lock.
i
With KEYLESS-GO: remove the Start/ Stop button from the ignition lock beforehand.
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked automatically.
Removing the mechanical key
X
Push release catch : in the direction of the arrow and at the same time remove mechanical key ; from the SmartKey.
SmartKey battery
Important safety notes
Mercedes-Benz recommends that you have the batteries replaced at a qualified specialist workshop.
WARNING
G
Batteries contain toxic and corrosive substances. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention immediately.
Page 81
Checking the battery
Information Provided by:
X
Press the & or % button. The battery is working properly if battery check lamp : lights up briefly.
If battery check lamp : does not light up briefly during the test, the battery is discharged.
i If the SmartKey battery is checked within
the signal reception range of the vehicle, pressing the & or % button:
R
locks or
R
unlocks the vehicle
X
Change the battery (Y page 79).
i
You can get a battery at a qualified
specialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the SmartKey (Y page 78).
SmartKey
X
Press mechanical key ; into the SmartKey opening in the direction of the arrow until battery compartment cover : opens. Do not hold battery compartment cover : closed while doing so.
X
Remove battery compartment cover :.
X
Repeatedly tap the SmartKey against your palm until battery = falls out.
X
Insert the new battery with the positive terminal facing upwards. Use a lint-free cloth to do so.
X
Make sure that the surface of the battery is free from lint, grease and all other forms of contamination.
X
Insert the front tabs of battery compartment cover : into the housing first and then press to close it.
X
Insert mechanical key ; into the SmartKey.
X
Check the function of all SmartKey buttons on the vehicle.
79
Opening and closing
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Page 82
SmartKey
Information Provided by:
80
Problems with the SmartKey
Problem Possible causes/consequences and MM Solutions
You cannot lock or unlock the vehicle using the SmartKey.
Opening and closing
You can no longer lock or unlock the vehicle using KEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the % or & button.
If this does not work:
X
Check the SmartKey battery (Y page 79) and replace it if necessary (Y page 79).
X
Lock (Y page 83) or unlock (Y page 83) the vehicle using the mechanical key.
The SmartKey is faulty.
X
Lock (Y page 83) or unlock (Y page 83) the vehicle using the mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
KEYLESS-GO is in standby mode because the vehicle has not been unlocked for a long time.
X
Pull the door handle and then turn the SmartKey to position 2 in the ignition lock.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the % or & button.
You have lost a SmartKey.
There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the % or & button.
X
Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X
Check the SmartKey battery (Y page 79) and replace it if necessary (Y page 79).
X
Lock (Y page 83) or unlock (Y page 83) the vehicle using the mechanical key.
X
Have the SmartKey deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
Page 83
Problem Possible causes/consequences and MM Solutions
Information Provided by:
Doors
81
You have lost the mechanical key.
The engine cannot be started using the
X
X
The on-board voltage is too low.
X
SmartKey.
If this does not work:
X
or
X
or
X
The engine cannot be started using KEYLESS­GO. The SmartKey is in
A door is open. Therefore, the SmartKey cannot be detected as easily.
X
the vehicle.
There is interference from a powerful source of radio waves.
X
Doors
Important safety notes
WARNING
G
If children are left unsupervised in the vehicle, they could:
R
open the doors, thus endangering other people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never
Report the loss immediately to the vehicle insurers.
If necessary, have the locks changed as well.
Switch off non-essential consumers, e.g. seat heating or interior lighting, and try to start the engine again.
Check the starter battery and charge it if necessary (Y page 316).
Jump-start the vehicle (Y page 320).
Consult a qualified specialist workshop.
Close the door and try to start the vehicle again.
Start your vehicle with the SmartKey in the ignition lock.
leave children or animals unattended in the vehicle. Always keep the SmartKey out of reach of children.
WARNING
G
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
You should preferably place luggage or loads in the cargo compartment. Observe the loading guidelines (Y page 274).
Unlocking and opening doors from the inside
You can open a door from inside the vehicle even if it has been locked. You can only open the rear doors from inside the vehicle if they
Opening and closing
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Page 84
Doors
Information Provided by:
82
are not secured by the child-proof locks (Y page 66).
Only open the door when the traffic situation permits.
If the vehicle has been locked with the SmartKey or with KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm system. Switch off the alarm (Y page 74).
Opening and closing
X
To unlock a front door: pull door handle ;. Locking knob : pops up.
The door is unlocked and can be opened.
X
To open a front door: pull door handle ;.
X
To unlock a rear door: pull up locking knob :. The door is unlocked and can be opened.
X
To open a rear door: pull door handle ;.
Centrally locking and unlocking the vehicle from the inside
You can centrally lock or unlock the vehicle from the inside.
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO.
X
To unlock: press button :.
X
To lock: press button ;. If the front-passenger door is closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be locked or unlocked.
Only open the door when the traffic situation permits.
If the vehicle was previously locked with the SmartKey or with KEYLESS-GO, opening the vehicle from the inside will activate the anti­theft alarm system. Switch off the alarm (Y page 74).
If the vehicle has been locked using the locking button for the central locking, or has been locked automatically, and a door is opened from the inside:
R
the vehicle will be fully unlocked if it had previously been fully unlocked
R
only the door which has been opened form the inside is unlocked if only the driver's door had been previously unlocked
If the vehicle has been locked centrally with the SmartKey or with KEYLESS-GO, it is not unlocked when the release button for the central locking is used.
Automatic locking feature
The vehicle is locked automatically when the ignition is switched on and the vehicle's wheels are turning at a speed in excess of 9 mph (15 km/h).
Page 85
You could therefore be locked out if:
Information Provided by:
R
the vehicle is being pushed.
R
the vehicle is being towed.
R
the vehicle is on a roller dynamometer.
X
To deactivate: press and hold button : for about five seconds until a tone sounds.
X
To activate: press and hold button ; for about five seconds until a tone sounds.
i
If you press one of the two buttons and do not hear a tone, the relevant setting has already been selected.
You can also switch the automatic locking function on and off using the on-board computer (Y page 232).
Unlocking the driver's door (mechanical key)
If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be triggered (Y page 74).
X
Take the mechanical key out of the SmartKey (Y page 78).
X
Insert the mechanical key into the lock of the driver's door as far as it will go.
Doors
X
Turn the mechanical key counter-clockwise to position 1. The door is unlocked.
X
Turn the mechanical key back and remove it.
X
Insert the mechanical key into the SmartKey.
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the SmartKey, use the mechanical key.
X
Open the driver's door.
X
Close the front-passenger door, the rear doors and the tailgate.
X
Press the locking button (Y page 82).
X
Check whether the locking knobs on the front-passenger door and the rear doors are still visible. Press down the locking knobs manually, if necessary (Y page 81).
X
Close the driver's door.
X
Take the mechanical key out of the SmartKey (Y page 78).
X
Insert the mechanical key into the lock of the driver's door as far as it will go.
83
Opening and closing
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Page 86
Cargo compartment
Information Provided by:
84
X
Turn the mechanical key clockwise as far as it will go to position 1.
X
Turn the mechanical key back and remove it.
X
Make sure that the doors and the tailgate are locked.
Opening and closing
X
Insert the mechanical key into the SmartKey.
i
If you lock the vehicle as described above, the fuel filler flap is not locked. The anti­theft alarm system is not armed.
Cargo compartment
Important safety notes
WARNING
G
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
WARNING
G
Combustion engines emit poisonous exhaust gases such as carbon monoxide. If the tailgate is open when the engine is running, particularly if the vehicle is moving, exhaust fumes could enter the passenger compartment. There is a risk of poisoning.
Turn off the engine before opening the tailgate. Never drive with the tailgate open.
!
The tailgate swings upwards and to the rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i
Tailgate opening dimensions
(Y page 375).
You should preferably place luggage or loads in the cargo compartment. Observe the loading guidelines (Y page 274).
Do not leave the SmartKey in the cargo compartment. You could otherwise lock yourself out.
Vehicles without the EASY-PACK tailgate: the tailgate can be:
R
opened and closed manually from outside
R
unlocked from inside with the mechanical key
For vehicles with the EASY-PACK tailgate you can:
R
open and close the tailgate manually from outside
R
open and close the tailgate automatically from outside
R
open and close the tailgate automatically from inside
R
limit the opening angle of the tailgate
R
unlock the tailgate from inside with the mechanical key
Tailgate reversing feature
The tailgate is equipped with an automatic reversing feature. It reacts if a solid object obstructs or restricts the tailgate during the closing procedure. The tailgate opens again automatically. The automatic reversing feature is however only an aid and is not a substitute for your attentiveness when closing the cargo compartment.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
over the last 1/3 in (8 mm) of the closing movement
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Cargo compartment
Information Provided by:
85
This means that the reversing feature cannot prevent someone being trapped in these situations. There is a risk of injury.
Make sure that no body parts are in close proximity during the closing procedure.
If somebody becomes trapped:
R
press the F button on the SmartKey, or
R
press the remote operating switch on the driver’s door, or
R
press the closing or locking button on the tailgate, or
R
pull the handle on the tailgate
Opening/closing from outside
Opening
X
Press the % button on the SmartKey.
Closing
X
Pull the tailgate down using recess :.
X
Push the tailgate closed from outside the vehicle.
X
If necessary, lock the vehicle with the & button on the SmartKey (Y page 76) or with KEYLESS-GO (Y page 77).
i
If a KEYLESS-GO key is detected in the cargo compartment, the tailgate will not lock.
Opening/closing automatically from outside
Opening and closing
X
Pull handle :.
X
Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if you pull handle : and keep it in this position, you can open the tailgate manually. If you release the handle, the tailgate opens automatically.
Important safety notes
WARNING
G
Parts of the body could become trapped during automatic closing of the tailgate. Moreover, people, e.g. children, may be standing in the closing area or may enter the closing area during the closing process. There is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the closing process:
R
press the F button on the SmartKey.
R
press the remote operating switch on the driver's door.
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Cargo compartment
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R
press the closing or locking button on the tailgate.
R
pull the handle on the tailgate.
WARNING
G
Combustion engines emit poisonous exhaust gases such as carbon monoxide. If the tailgate is open when the engine is running, particularly if the vehicle is moving, exhaust fumes could enter the passenger compartment. There is a risk of poisoning.
Turn off the engine before opening the tailgate. Never drive with the tailgate open.
!
The tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and
Opening and closing
behind the tailgate.
i
Tailgate opening dimensions (Y page 375).
Opening
You can open the tailgate automatically with the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the automatic door function if you have stopped the tailgate in an intermediate position.
X
Press and hold the F button on the SmartKey until the tailgate opens.
or
X
If the tailgate is unlocked, pull the handle and let it go again immediately.
Closing
WARNING
G
Parts of the body could become trapped during automatic closing of the tailgate. Moreover, people, e.g. children, may be standing in the closing area or may enter the closing area during the closing process. There is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the closing process:
R
press the F button on the SmartKey.
R
press the remote operating switch on the driver's door.
R
press the closing or locking button on the tailgate.
R
pull the handle on the tailgate.
You can close the tailgate automatically using the SmartKey, the closing button2or the locking button3.
i
You can also close the tailgate manually if it is fully opened.
!
If you have opened the tailgate automatically, you should wait a moment before closing the tailgate manually.
2
For vehicles with the EASY-PACK tailgate only.
3
For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.
Closing and locking button (example: vehicle with EASY-PACK tailgate and KEYLESS-GO)
X
To close: press closing button : on the tailgate.
or
X
Press and hold the F button on the SmartKey until the tailgate closes.
X
To close and lock simultaneously:
Press locking button ; on the tailgate.
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i
The tailgate can only be opened and closed with the SmartKey if it is not in the ignition lock.
If the tailgate touches an object while closing, the closing procedure is interrupted and the tailgate reopens.
i
If you leave a KEYLESS-GO key in the cargo compartment, the tailgate will not lock.
The tailgate is not closed unless a KEYLESS-GO key is detected.
Opening/closing automatically from inside
WARNING
G
Parts of the body could become trapped during automatic closing of the tailgate. Moreover, people, e.g. children, may be standing in the closing area or may enter the closing area during the closing process. There is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the closing process:
R
press the F button on the SmartKey.
R
press the remote operating switch on the driver's door.
R
press the closing or locking button on the tailgate.
R
pull the handle on the tailgate.
WARNING
G
Combustion engines emit poisonous exhaust gases such as carbon monoxide. If the tailgate is open when the engine is running, particularly if the vehicle is moving, exhaust fumes could enter the passenger compartment. There is a risk of poisoning.
Turn off the engine before opening the tailgate. Never drive with the tailgate open.
!
The tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the tailgate.
i
Tailgate opening dimensions (Y page 375).
You can open and close the tailgate from the driver's seat when the vehicle is stationary and unlocked.
X
To open: pull remote operating switch : for the tailgate until the tailgate opens.
X
To close: turn the SmartKey to position 1 or 2 in the ignition lock.
X
Press remote operating switch for tailgate : until the tailgate is closed. You hear a tone during the closing procedure.
Limiting the opening angle of the tailgate
Important safety notes
You can limit the opening angle of the tailgate. This is possible in the top half of its opening range, up to approximately 8 in (20 cm) before the stop.
This could be useful, for example, if there is insufficient space above the tailgate.
!
Make sure there is sufficient clearance to open the tailgate fully when setting the opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angle outside.
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Opening and closing
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Side windows
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Activating
X
To open the tailgate: pull the handle on the tailgate.
X
To stop the opening procedure at the desired position: press the closing button
(Y page 85)in the tailgate or pull the handle on the outside of the tailgate again.
X
To store the position: press and hold the closing button in the tailgate until you hear a short tone. The opening angle limiter is activated. The tailgate will now stop in the stored position when opening.
i
To open the tailgate fully, pull the handle on the outside of the tailgate again after it has stopped automatically. This does not delete the stored position.
Opening and closing
Deactivating
X
Press and hold the closing button (Y page 85) in the tailgate until you hear two short tones.
Tailgate emergency release
Important safety notes
!
The tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the tailgate.
If the tailgate can no longer be opened from outside the vehicle, use the emergency release on the inside of the tailgate.
i
Tailgate opening dimensions (Y page 375).
Opening
X
Take the mechanical key out of the SmartKey (Y page 78).
X
Insert mechanical key ; into the opening in paneling :.
X
Turn mechanical key ;90° clockwise.
X
Push mechanical key ; in the direction of the arrow and open the tailgate.
i
When you lock the vehicle (Y page 83),
the cargo compartment is also locked.
Side windows
Important safety notes
WARNING
G
While opening the side windows, body parts could become trapped between the side window and the door frame as the side window moves. There is a risk of injury.
Make sure that nobody touches the side window during the opening procedure. If somebody becomes trapped, release the switch or pull the switch to close the side window again.
WARNING
G
While opening the side windows, body parts in the closing area could become trapped. There is a risk of injury.
Make sure that no body parts are in close proximity during the closing procedure. If somebody becomes trapped, release the
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Side windows
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switch or press the switch down to open the side window again.
WARNING
G
If children operate the side windows they could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side windows. When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
WARNING
G
If children are left unsupervised in the vehicle, they could:
R
open the doors, thus endangering other people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children or animals unattended in the vehicle. Always keep the SmartKey out of reach of children.
Side window reversing feature
The side windows are equipped with an automatic reversing feature. If a solid object blocks or restricts a side window during the closing process, the side window opens again automatically. However, the automatic reversing feature is only an aid and does not relieve you of the responsibility of paying attention when closing a side window.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
over the last 1/6 in(4 mm) of the closing movement
R
during resetting
R
when closing the side window again manually immediately after automatic reversing
This means that the reversing feature cannot prevent someone being trapped in these situations. There is a risk of injury.
Make sure that no body parts are in close proximity during the closing procedure. If someone becomes trapped, press the switch to open the side window again.
Opening and closing the side windows
:
Front left
;
Front right
=
Rear right
?
Rear left
The switches for all side windows are located on the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take precedence.
i
The side windows cannot be operated from the rear when the override feature for the side windows is activated (Y page 66).
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Opening and closing
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Side windows
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X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
To open: press the corresponding switch.
X
To close: pull the corresponding switch.
i
If you press the switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
i
You can continue to operate the side windows after you switch off the engine or remove the SmartKey. This function is available for up to five minutes or until the driver's or front-passenger door is opened.
Opening and closing
Convenience opening
You can ventilate the vehicle before you start driving. To do this, the SmartKey is used to carry out the following functions simultaneously:
R
unlock the vehicle
R
open the side windows
R
open the panorama roof with power tilt/ sliding panel and the roller sunblinds
i
The convenience opening feature can only be operated using the SmartKey. The SmartKey must be close to the driver's door handle.
X
Point the tip of the SmartKey at the driver's door handle.
X
Press and hold the % button until the side windows and the panorama roof with power tilt/sliding panel are in the desired position.
If the roller sunblinds of the panorama roof with power tilt/sliding panel are closed, the roller sunblinds are opened first.
X
Press and hold the % button again until the panorama roof with power tilt/sliding panel is in the desired position.
X
To interrupt convenience opening:
release the % button.
Convenience closing feature
General notes
When you lock the vehicle, you can simultaneously:
R
close the side windows
R
close the panorama roof with power tilt/ sliding panel
On vehicles with a panorama roof with power tilt/sliding panel, you can then close the roller sunblinds.
WARNING
G
When the convenience closing feature is operating, parts of the body could become trapped in the closing area of the side window and the sliding sunroof. There is a risk of injury.
Observe the complete closing procedure when the convenience closing feature is operating. Make sure that no body parts are in close proximity during the closing procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
R
release the & button.
R
press and hold the % button until the side windows and the sliding sunroof or the panorama roof with power tilt/sliding panel open again.
Using KEYLESS-GO:
R
release the sensor surface on the door handle.
R
pull the door handle immediately and hold it.
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Side windows
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The side windows and the sliding sunroof or the panorama roof with power tilt/ sliding panel open.
Using the SmartKey
i
The SmartKey must be close to the
driver's door handle.
X
Point the tip of the SmartKey at the driver's door handle.
X
Press and hold the & button until the side windows and the panorama roof with power tilt/sliding panel are fully closed.
X
Make sure that all the side windows and the panorama roof with power tilt/sliding panel are closed.
On vehicles with a panorama roof with power tilt/sliding panel:
X
Press and hold the & button again until the roller sunblinds of the panorama roof with power tilt/sliding panel close.
X
To interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the vehicle. All the doors must be closed.
X
Touch recessed sensor surface : on the door handle until the side windows and the
panorama roof with power tilt/sliding panel are fully closed.
i
Make sure you only touch recessed
sensor surface :.
X
Make sure that all the side windows and the panorama roof with power tilt/sliding panel are closed.
On vehicles with a panorama roof with power tilt/sliding panel:
X
Touch recessed sensor surface : on the door handle again until the roller sunblinds of the panorama roof with power tilt/ sliding panel close.
X
To interrupt convenience closing:
release recessed sensor surface : on the door handle.
Resetting the side windows
You must reset each side window if a side window can no longer be closed fully.
X
Close all the doors.
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
Pull the corresponding switch on the door control panel until the side window is completely closed (Y page 89).
X
Hold the switch for an additional second.
If the side window opens again slightly:
X
Immediately pull the corresponding switch on the door control panel until the side window is completely closed (Y page 89).
X
Hold the switch for an additional second.
X
If the corresponding side window remains closed after the button has been released, the side window has been reset correctly. If this is not the case, repeat the steps above again.
Opening and closing
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Sliding sunroof
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Problems with the side windows
Problem: a side window cannot be closed because it is blocked by objects, e.g. leaves in the window guide.
X
Remove the objects.
X
Close the side window.
Problem: a side window cannot be closed and you cannot see the cause.
WARNING
G
If you close a side window again immediately after it has been blocked or reset, the side window closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Opening and closing
Make sure that no parts of the body are in the closing area. To stop the closing process, release the switch or push the switch again to reopen the side window.
If a side window is obstructed during closing and reopens again slightly:
X
Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X
Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The side window is closed without the anti­entrapment feature.
Sliding sunroof
Important safety notes
In the following section, the term "sliding sunroof" refers to the panorama roof with power tilt/sliding panel.
WARNING
G
While opening and closing the sliding sunroof, body parts in close proximity could become trapped. There is a risk of injury.
Make sure that no body parts are in close proximity during the opening and closing procedures.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, push the switch briefly in any direction
The opening or closing procedure will be stopped.
WARNING
G
If children operate the sliding sunroof they could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
!
Only open the sliding sunroof if it is free of snow and ice. Otherwise, malfunctions may occur.
Do not allow anything to protrude from the sliding sunroof. Otherwise, the seals could be damaged.
!
The weather can change abruptly. It could start to rain or snow. Make sure that the sliding sunroof is closed when you leave the vehicle. The vehicle electronics can be damaged if water enters the vehicle interior.
i
Resonance noises can occur in addition to the usual airflow noises when the sliding sunroof is open. They are caused by minor pressure fluctuations in the vehicle interior. Change the position of the sliding sunroof or open a side window slightly to reduce or eliminate these noises.
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Sliding sunroof
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Sliding sunroof reversing feature
The sliding sunroof is equipped with an automatic reversing feature. If a solid object blocks or restricts the sliding sunroof during the closing process, the sliding sunroof opens again automatically. However, the automatic reversing feature is only an aid and does not relieve you of the responsibility of paying attention when closing the sliding sunroof.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
over the last 1/6 in(4 mm) of the closing movement
R
during resetting
R
when closing the sliding sunroof again manually immediately after automatic reversing
This means that the reversing feature cannot prevent someone being trapped in these situations. There is a risk of injury.
Make sure that no body parts are in close proximity during the closing procedure.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, push the switch briefly in any direction
The closing process is stopped.
Operating the sliding sunroof
Overhead control panel
:
To raise
;
To open
=
To close/lower
The sliding sunroof can only be operated when the roller sunblinds are open.
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
Press or pull the 3 switch in the corresponding direction.
i
If you press the 3 switch beyond the
point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
The automatic raising feature is available only when the sliding sunroof is closed.
Opening and closing
Operating the roller sunblinds for the sliding sunroof
General notes
The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can only be opened and closed together when the sliding sunroof is closed.
WARNING
G
When opening or closing the roller sunblind, parts of the body could be trapped between
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Sliding sunroof
Information Provided by:
94
the roller sunblind and the frame or sliding sunroof. There is a risk of injury.
When opening or closing make sure that no parts of the body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, push the switch briefly in any direction
The opening or closing procedure will be stopped.
Roller sunblind reversing feature
The roller sunblinds are equipped with an automatic reversing feature. If an object blocks or restricts the roller sunblind during
Opening and closing
the closing process, the roller sunblind opens again automatically. However, the automatic reversing feature is only an aid and does not relieve you of the responsibility of paying attention when closing the roller sunblinds.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
when closing the roller sunblind again manually immediately after automatic reversing
This means that the reversing feature cannot prevent someone being trapped in these situations. There is a risk of injury.
When closing make sure that no parts of the body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, push the switch briefly in any direction
The closing process is stopped.
Opening and closing
Overhead control panel
:
To open
;
To open
=
To close
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
Press or pull the 3 switch in the corresponding direction.
i
If you press the 3 switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
Resetting the sliding sunroof and the roller sunblinds
Reset the sliding sunroof and the roller sunblinds if the sliding sunroof or the roller sunblinds do not move smoothly.
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
Press the 3 button to the point of resistance in the direction of arrow ; until the sliding sunroof is open approximately 4 in (10 cm).
X
Pull the 3 switch repeatedly to the point of resistance in the direction of arrow = until the sliding sunroof is fully closed.
X
Keep the 3 switch pulled for an additional second.
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X
Press the 3 button to the point of resistance in the direction of arrow ; until the roller sunblinds are open approximately 4 in (10 cm).
X
Pull the 3 switch repeatedly to the point of resistance in the direction of arrow = until the roller sunblinds are fully closed.
X
Keep the 3 switch pulled for an additional second.
X
Make sure that the sliding sunroof and the roller sunblinds can be fully opened and closed again (Y page 93).
X
If this is not the case, repeat the steps above again.
!
If the sliding sunroof and the roller sunblinds cannot be fully opened or closed after resetting, contact a qualified specialist workshop.
Problems with the sliding sunroof
Problem: the sunroof cannot be closed and you cannot see the cause.
WARNING
G
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R
release the switch immediately, or
R
during automatic operation, push the switch briefly in any direction
The closing process is stopped.
If the sliding sunroof is obstructed during closing and reopens again slightly:
X
Immediately after the sliding sunroof blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then reopens slightly:
X
Immediately after the sliding sunroof blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The sliding sunroof is closed without the anti-entrapment feature.
!
If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a qualified specialist workshop.
Opening and closing
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Useful information .............................. 98
Information Provided by:
Correct driver's seat position ............ 98
Seats .................................................... 99
Steering wheel .................................. 104
Mirrors ............................................... 106
Memory function .............................. 109
97
Seats, steering wheel and mirrors
Page 100
Correct driver's seat position
Information Provided by:
98
Useful information
i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety­related systems and functions.
i
Read the information on qualified specialist workshops: (Y page 27).
Correct driver's seat position
Seats, steering wheel and mirrors
X
Observe the safety guidelines on seat adjustment (Y page 99).
X
Make sure that seat = is adjusted properly.
Electrical seat adjustment (Y page 100)
When adjusting the seat, make sure that:
R
you are as far away from the driver's air bag as possible.
R
you are sitting in a normal upright position.
R
you can fasten the seat belt properly.
R
you have moved the backrest to an almost vertical position.
R
you have set the seat cushion angle so that your thighs are gently supported.
R
you can depress the pedals properly.
X
Check whether the head restraint is adjusted properly.
When doing so, make sure that you have adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.
X
Observe the safety guidelines on steering wheel adjustment (Y page 104).
X
Make sure that steering wheel : is adjusted properly.
Adjusting the steering wheel manually (Y page 104)
Adjusting the steering wheel electrically (Y page 105)
When adjusting the steering wheel, make sure that:
R
you can hold the steering wheel with your arms slightly bent.
R
you can move your legs freely.
R
you can see all the displays in the instrument cluster clearly.
X
Observe the safety guidelines for seat belts (Y page 56).
X
Check whether you have fastened seat belt ; properly (Y page 58).
The seat belt should:
R
fit snugly across your body
R
be routed across the middle of your shoulder
R
be routed in your pelvic area across the hip joints
X
Before starting off, adjust the rear-view mirror and the exterior mirrors in such a way that you have a good view of road and traffic conditions (Y page 106).
X
Vehicles with a memory function: save the seat, steering wheel and exterior mirror
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