Page 1
É4475842503TËÍ
4475842503
Metris
Operating Instructions
Order no. 6463 7357 13 Part no. 447 584 25 03 Edition 03-17
Metris
Mercedes-Benz
Page 2
Symbols
WARNING
G
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to dan-
!
gers that could lead to damage to your vehicle.
These symbols indicate useful instructions
i
or further information that could be helpful to
you.
X
X
(Y page)
YY
Display
This symbol designates an instruction you must follow.
Several consecutive symbols indicate an instruction with several
steps.
This symbol tells you where you can
find further information on a topic.
This symbol indicates a warning or an
instruction that is continued on the
next page.
This text indicates a message on the
display.
Registered trademarks
ESP®is a registered trademark of Daimler AG.
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Publication details
Internet
Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
For USA and Canada:
You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to the technical documentation
team at the address on the inside of the front
cover.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written
permission.
Vehicle manufacturer
Daimler AG
Mercedesstrae 137
70327 Stuttgart
Germany
Vehicle distributor
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
Customer Assistance Center:
1-877-762-8267
As at 27.10.2016
Page 3
Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operating
Instructions carefully and familiarize yourself
with your vehicle. Please adhere to the information and warning notes in this Operating Instructions for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage to
the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehicle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
R
Model
R
Order
R
Country specification
R
Availability
The illustrations in this Operating Instructions
show a left-hand-drive vehicle. The location of
vehicle parts and controls for right-hand drive
vehicles differ accordingly.
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz reserves the right to introduce
changes in:
R
Design
R
Equipment
R
Technology
Therefore, the descriptions provided may occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R
Operating Instructions
R
Maintenance or Service Booklet
R
Equipment-dependent operating instructions
Keep these printed documents in the vehicle at
all times. Should you sell the vehicle, always
pass the documents on to the new owner.
4475842503
É4475842503TËÍ
Page 4
2
Contents
Index ....................................................... 4
Introduction ......................................... 27
Operating Instructions ...........................27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Seats, steering wheel and mirrors .... 84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............ 94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking .......................... 120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
Opening and closing ........................... 69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
On-board computer and displays .... 169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
Page 5
Contents
3
Indicator and warning lamps in the
instrument cluster ............................... 219
Multimedia systems in brief ............ 230
Introduction .........................................230
Audio 15 .............................................. 232
Stowing and features ....................... 238
Useful information ............................... 238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ...........................................239
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241
Transporting loads ............................ 242
Useful information ............................... 242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 245
Securing loads ..................................... 247
Carrier systems ................................... 248
Important safety notes ........................ 277
Operation ............................................ 277
Operation in winter .............................. 279
Tire pressure ....................................... 280
Loading the vehicle .............................. 288
What you should know about wheels
and tires .............................................. 291
Changing wheels ................................. 296
Wheel and tire combination ................. 300
Spare wheel ......................................... 301
Technical data ................................... 303
Useful information ............................... 303
Vehicle electronics .............................. 303
Identification plates .............................303
Service products and capacities .......... 304
Vehicle data ......................................... 311
Maintenance and care ...................... 250
Useful information ............................... 250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263
Breakdown assistance ..................... 270
Useful information ............................... 270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses ....................................276
Wheels and tires ............................... 277
Useful information ............................... 277
Page 6
Index
4
1, 2, 3 ...
12 V socket ........................................ 241
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) .................204
Display message (vehicle without
steering wheel buttons) ................. 190
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 222
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating/deactivating cooling
with air dehumidification ................. 112
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 158
Detecting parking spaces .............. 155
Display message ............................ 214
Exiting a parking space .................. 157
Function/notes .............................154
Important safety notes .................. 154
Parking .......................................... 156
Towing a trailer .............................. 154
Add-on equipment ............................... 32
Additional indicators
Replacing bulbs .............................102
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 186
On-board computer (vehicle with-
out steering wheel buttons) ........... 175
Additives
Engine oil ....................................... 308
Gasoline ......................................... 306
Air bag
Display message (vehicle with
steering wheel buttons) ................. 205
Display message (vehicle without
steering wheel buttons) ................. 191
Air bags
Deployment ..................................... 56
Front air bag (driver, front
passenger) ....................................... 51
Important safety notes .................... 50
Introduction ..................................... 49
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................4
Si
de impact air bag .......................... 51
Window curtain air bag .................... 52
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 118
Setting the center air vents ........... 118
Setting the rear-compartment air
vents .............................................. 118
Setting the side air vents ............... 118
Air vents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assistant
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) ............ 99
Changing a bulb (tailgate) ................ 99
Changing a bulb (vanity mirror) ........ 99
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 90
Ashtray ............................................... 240
ATA (Anti-Theft Alarm system) ........... 68
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Activating/deactivating (vehicle
without steering wheel buttons) .... 175
Display messages (vehicle with
steering wheel buttons) ................. 214
6
Page 7
Index
5
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126
®
settings ....................... 234
Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
vehi
Rocking the
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
cle free ................ 130
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Page 8
Index
6
Before driving off
Important safety notes .................. 121
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 148
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Collision warning ........................... 148
Display message ............................ 216
Important safety notes .................. 146
Monitoring range of the sensors .... 147
Notes/function .............................. 146
Trailer towing ................................. 148
Warning display ............................. 148
Blower
see Climate control
®
Bluetooth
Brake
Display message (vehicle without
steering wheel buttons) ................. 190
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Notes ............................................. 309
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs ............................. 103
Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Brake pads/linings
New ............................................... 138
Audio ............................... 182
Brakes
ABS .................................................. 64
Adaptive Brake Assist .................... 145
Applying the parking brake ............ 134
BAS .................................................. 65
Brake fluid (notes) ......................... 309
uid level .............. 255
Checking
Display message (vehicle with
steering wheel buttons) ................. 204
EBD .................................................. 65
Hill start assist ............................... 123
Important safety notes .................. 137
New brake pads/linings ................ 138
Parking brake (notes) ..................... 138
Riding tips ...................................... 137
Warning lamp ................................. 221
Breakdown
Vehicle tool kit ............................... 270
see Towing away
Buttons
On the instrument cluster .............. 171
On the steering wheel .................... 176
brake fl
C
California
Important notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 267
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 264
Rear view camera .......................... 267
Roof lining ...................................... 269
Page 9
Index
7
Seat belt ........................................ 269
Seat cover ..................................... 268
Sensors ......................................... 266
Sliding door ................................... 267
Steering wheel ............................... 268
Trim pieces .................................... 268
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266
Cargo compartment
Options .......................................... 244
Seating ............................................ 86
Cargo compartment lamp
Changing bulbs ................................ 99
Cargo compartment lighting
Switching on centrally ...................... 98
Switching on locally ......................... 98
Cargo tie-down rings
Permissible tensile load ................. 312
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 188
Automatic locking ............................ 74
Automatic locking (on-board com-
puter) ............................................. 188
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ........ 99
Halogen headlamps ....................... 100
Mirror lamp in the headliner ............ 99
Signal and ambient light in the tail-
gate ............................................... 100
Trunk lamp in the side trim panel .... 99
Changing bulbs
Additional turn signals ................... 102
Ambient lamp in tailgate .................. 99
Backup lamps ................................ 103
Brake lamps ................................... 103
Cargo compartment lamp ................ 99
Daytime running lamps .................. 102
High-beam headlamps ................... 102
Installing/removing a rear lamp
cluster ........................................... 103
Installi
ng/removing the cover in
the wheel arch ............................... 101
Installing/removing the tail lamp ... 103
Interior light ..................................... 98
Interior lighting ................................ 98
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs) ............................................. 102
Parking lamps ................................ 102
Rear fog lamp ................................ 103
Rear interior light in the headliner ... 99
Standing lamps (front) ................... 102
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Trunk lamp in the headliner ............. 98
Turn signals (front) ......................... 102
Turn signals (rear) .......................... 103
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 267
Page 10
Index
8
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 111
Control panel for dual-zone auto-
matic climate control .....................110
Controlling automatically ...............113
Cooling with air dehumidification .. 112
Defrosting the windows ................. 116
Defrosting the windshield .............. 115
Important safety notes .................. 108
Information on dual-zone auto-
matic climate control ..................... 110
Information on TEMPMATIC (air-
conditioning system) ..................... 109
Overview of systems ......................108
Problem with the rear window
defroster ........................................ 116
Rear-compartment air condition-
ing ................................................. 111
Refrigerant ..................................... 310
Refrigerant filling capacity ............. 310
Setting the air distribution ............. 114
Setting the air vents ......................118
Setting the airflow ......................... 114
Setting the temperature ................ 113
Switching air-recirculation mode
on/off ............................................ 116
Switching on/off ........................... 111
Switching residual heat on/off ...... 117
Switching the rear window
defroster on/off ............................ 116
Switching the synchronization
function on and off ........................ 115
TEMPMATIC control panel (air
conditioning) .................................. 109
Clock
Setting (vehicle without steering
wheel buttons) ............................... 176
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 39
Instrument cluster (vehicle with-
out steering wheel buttons) ............. 37
Overview .......................................... 36
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
OLLISION PREVENTION ASSIST
C
Activating/deactivating the dis-
tance warning function .................. 185
Adaptive Brake Assist .................... 145
Display message ............................ 214
Distance warning function ............. 144
Operation/notes ............................ 144
Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning ......................................... 268
Combination switch ............................ 96
Communications equipment
Operation ....................................... 241
Type approval/frequency .............. 303
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 179
Fuel (vehicle without steering
wheel buttons) ............................... 172
Control panel
Above the windshield ....................... 43
Center console ................................ 42
Climate control ................................ 42
Driver's door ....................................43
Convenience closing feature .............. 83
Convenience opening
With the SmartKey .........................117
Convenience opening feature ............ 82
Conversions/equipment .................... 32
Coolant (engine)
Adding ...........................................255
Checking the level ......................... 253
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Displaying the temperature (on-
board computer) ............................ 173
Filling capacity ............................... 310
Notes ............................................. 309
Temperature display in the instru-
ment cluster .................................. 170
Warning lamp ................................. 225
Cooling
see Climate control
Page 11
Index
9
Crosswind Assist .................................67
Cruise control
Activating .......................................143
Activation conditions ..................... 143
Cruise control lever ....................... 142
Deactivating ................................... 143
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Displaying the speed ..................... 142
Driving system ............................... 142
Function/notes ............................. 142
Important safety notes .................. 142
Problem (malfunction) ................... 144
Resuming the stored speed ........... 143
Setting a speed .............................. 143
Storing and maintaining current
speed ............................................. 143
Cup holder ......................................... 240
Important safety notes .................. 239
Cup holder
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Date
Setting (vehicle with steering
wheel buttons) ............................... 187
Setting (vehicle without steering
wheel buttons) ............................... 176
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Changing bulbs .............................. 102
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Switching on/off (switch) ................ 95
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 187
Interior lighting .............................. 188
Diagnostics connection
Operating safety and vehicle
approval ........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 173
Dimensions ........................................ 311
DIRECT SELECT lever
Automatic transmission ................. 126
Display
Function/notes (vehicle with
steering wheel buttons) ................. 177
Function/notes (vehicle without
steering wheel buttons) ................. 171
Permanent display (vehicle with
steering wheel buttons) ................. 186
Permanent display (vehicle with-
out steering wheel buttons) ........... 175
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 204
Service i
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 190
Service interval display .................. 257
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 203
Driving systems ............................. 214
Engine ............................................ 212
Hiding ............................................ 203
Important safety notes .................. 203
Introduction ................................... 203
Key ................................................ 219
Lights ............................................. 209
Setting the language ...................... 186
nterval display .................. 257
Page 12
10
Index
Tires ............................................... 217
Vehicle ...........................................218
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 189
Driving systems .............................200
Engine ............................................ 198
Hiding ............................................ 189
Important safety notes .................. 189
Introduction ................................... 189
Key ................................................ 203
Lamps ............................................ 196
Setting the language ......................174
Tires ............................................... 201
Vehicle ...........................................202
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 227
Distance warning function ...............144
Door
Changing bulbs (ambient lamp) ....... 99
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Indicator lamp ................................ 229
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 136
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 128
Driver's door and front-passenger
door ...................................................... 74
Driving abroad
Fuel .....................
-beam headlamps .................... 137
Low
Mercedes-Benz Service ................. 137
Driving off-road
see Off-road driving
Driving on flooded roads .................. 139
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
®
(Electronic Stability Pro-
ESP
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 144
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Driving systems
Active Parking Assist ..................... 154
ATTENTION ASSIST ........................ 150
Blind Spot Assist ............................ 146
Cruise control ................................ 142
Display messages (vehicle with
steering wheel buttons) ................. 214
Lane Keeping Assist ......................148
PARKTRONIC ................................. 151
Rear view camera .......................... 158
Driving tips
Automatic transmission ................. 130
Brakes ...........................................137
Break-in period .............................. 120
Checking brake lining thickness .... 138
Downhill gradient ........................... 137
Drinking and driving ....................... 136
Driving abroad ............................... 137
Driving in mountainous areas ........141
Driving in winter .............................139
Driving on flooded roads ................ 139
Driving on wet roads ......................139
Exhaust check ............................... 136
Fuel ................................................ 136
General .......................................... 135
Hydroplaning ................................. 139
Icy road surfaces ........................... 139
Important safety notes .................. 120
........................... 137
Page 13
Index
11
Limited braking efficiency on sal-
ted roads ....................................... 138
New brake disks ............................ 138
New brake pads/linings ................ 138
Off-road driving .............................. 140
Overrun cut-off .............................. 136
Snow chains .................................. 280
Speed limitation .............................136
Towing a trailer .............................. 163
Wet road surface ........................... 138
E
EBD (electronic brake force distribution)
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 124
Automatic engine switch-off .......... 124
Deactivating/activating ................. 125
General information ....................... 123
Important safety notes .................. 124
Electric sliding door
Function ...........................................76
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....77
Problem (malfunction) ..................... 78
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
Emergency
Automatic measures after an acci-
dent .................................................58
®
(Electronic Stability Program)
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle .............................................71
Emergency Tensioning Devices
Activation .........................................56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine) .......... 141
Changing the power output ............. 31
Check Engine warning lamp ........... 225
uctio
Cleaning instr
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
ECO start/stop function ................ 123
Engine number ............................... 304
Irregular running ............................ 125
Jump-starting ................................. 272
Operating safety .............................. 31
Starting .......................................... 122
Starting problems .......................... 125
Switching off .................................. 135
Tow-starting (vehicle) ..................... 276
Engine electronics
Notes ............................................. 303
Problem (malfunction) ................... 125
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 253
Additives ........................................ 308
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Filling capacity ............................... 307
Information about oil consump-
tion ................................................ 308
Notes about oil grades ................... 307
Oil change ...................................... 308
Oil level (note) ............................... 252
Viscosity ........................................ 308
ns ..................... 265
Page 14
12
Index
Equipment and conversions
see Vehicle bodies
ESC (Electronic Stability Control)
®
(Electronic Stability Program)
(Electronic Stability Pro-
ESP
see ESP
®
gram)
Activating/deactivating (vehicle
with steering wheel buttons) .........184
Activating/deactivating (vehicle
without steering wheel buttons) .... 174
Crosswind Assist .............................67
Deactivating/activating ................... 66
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 194
Function/notes ................................ 65
Important safety information ........... 66
Trailer stabilization ........................... 67
Warning lamp ................................. 222
Exhaust check ................................... 136
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 92
Out of position (troubleshooting) ..... 92
Eyeglasses compartment ................. 238
F
First-aid kit ......................................... 272
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 297
Fogged up-up windows
see Climate control
Frequencies
Mobile phone ................................. 303
Two-way radio ................................ 303
Front fog lamps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Switching on/off .............................. 95
Front-passenger's seat
see Seats
Fuel
Additives (gasoline) ........................ 306
Consumption information .............. 306
Consumption statistics (vehicle
with steering wheel buttons) ......... 179
Consumption statistics (vehicle
without steering wheel buttons) .... 172
Displaying the current consumption (vehicle with steering wheel
buttons) ......................................... 178
Displaying the current consumption (vehicle without steering
wheel buttons) ............................... 173
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Driving abroad ............................... 137
Driving tips .................................... 136
Fuel content display (vehicle with-
out steering wheel buttons) ........... 171
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Grade (gasoline) ............................ 305
Important safety notes .................. 305
Problem (malfunction) ................... 133
Refueling ........................................ 132
Tank content/reserve fuel ............. 305
Fuel content
Display (vehicle without steering
wheel buttons) ...............................
uel level
F
171
Gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel tank
Problem (malfunction) ................... 133
Fuel tank
see Fuel tank
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Fuses .................................................. 276
G
Gasoline ............................................. 305
Page 15
Index
13
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ...............................177
Display (vehicle without steering
wheel buttons) ............................... 171
Genuine parts ...................................... 33
Glove box ...........................................238
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 294
Guide rail
Maximum tensile strength ............. 313
H
Handbrake
see Parking brake
Handling control system
see ESP
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 96
Head restraints
Adjusting (manually) ........................ 89
Important safety notes .................... 89
Removing/installing ........................ 89
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 100
Fogging up ....................................... 97
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 102
Switching on/off .............................. 96
Hill start assist .................................. 123
Hood
Closing ........................................... 251
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................. 250
Opening ......................................... 251
®
(Electronic Stability Program)
Hydroplaning ..................................... 139
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 171
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ........................................... 38
Instrument cluster lighting .............. 169
Interior lighting
Automatic control ............................ 97
Delayed switch-off (on-board
computer) ...................................... 188
General notes .................................. 97
Manual control ................................. 98
Notes on changing bulbs ................. 98
Overview .......................................... 97
Reading lamp ................................... 97
Rear interior light in the grab han-
dle .................................................... 98
Replacing bulbs ............................... 98
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................... 98
Switching the cargo compartment
lighting on/off (dashboard) .............. 98
Switching the rear compartment
lighting on centrally ......................... 98
Page 16
14
Index
J
Jack
Holder in the cargo compartment..272
Jacking points ................................ 297
Scope of tire-changing tools .......... 270
Storage location ............................ 270
Stowage compartment in the rear .. 270
Stowage space in the cargo com-
partment ........................................ 271
Using ............................................. 297
Jump starting (engine) ......................272
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Position in the ignition lock ............ 121
Kickdown ...........................................130
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 149
Display message ............................ 215
Function/information .................... 148
Setting sensitivity (on-board com-
puter) ............................................. 185
Setting the sensitivity .................... 150
Language
Display (vehicle with steering
wheel buttons) ............................... 186
Display (vehicle without steering
wheel buttons) ............................... 174
Lashing points and tie downs
Permissible tensile load ................. 312
Lashing strap
Important safety notes .................. 245
Tensioning strap .................... 246, 247
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
License plate lamp
Changing bulbs .............................. 100
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 188
Automatic headlamp mode .............. 95
Changing bulbs (halogen head-
lamps) ............................................ 100
Changing bulbs (interior lights) ........ 98
Display messages (vehicle with
steering wheel buttons) ................. 209
Driving abroad ............................... 137
Fog lamps ........................................ 95
Hazard warning lamps ..................... 96
High beam flasher
Hi
gh-beam headlamps ..................... 96
Important safety notes .................... 94
Light switch ..................................... 94
Low-beam headlamps ...................... 95
Parking lamps .................................. 94
Rear fog lamp .................................. 95
Replacing bulbs (halogen head-
lamps) ............................................ 100
Standing lamps ................................ 94
Switching the daytime running
lamps on/off (switch) ...................... 95
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 187
Switching the surround lighting
on/off (on-board computer) .......... 187
Turn signals ..................................... 96
Limited Warranty ................................ 27
Load distribution ............................... 243
............................ 96
Page 17
Index
15
Load protection net ...........................247
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 313
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 209
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Driving abroad ............................... 137
Replacing bulbs .............................101
Switching on/off .............................. 95
Lumbar support ................................... 85
M
M+S tires ............................................ 279
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum speed
Speed limitation .............................136
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 182
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 203
On-board computer (vehicle with-
out steering wheel buttons) ........... 189
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 92
Important safety notes .................... 91
Rear-view mirror .............................. 92
see Vanity mirror
Mobile phone
Type approval/frequency .............. 303
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................70
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 299
Mounting a new wheel ................... 298
Preparing the vehicle ..................... 297
Raising the vehicle ......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Securing the vehicle against roll-
ing away ........................................ 297
MP3
Operation ....................................... 182
Multimedia system
Important safety notes .................. 230
N
Navigation
Menu (on-board computer) ............ 180
Notes on breaking-in a new vehi-
cle ....................................................... 120
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test ............................... 55
Occupant safety
Air bags ........................................... 49
Page 18
16
Index
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................49
Children in the vehicle .....................58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................53
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Off-road driving
Checklist after driving off-road ...... 141
Important safety notes .................. 140
Rules for driving off-road ............... 140
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 183
Audio menu ................................... 181
Date menu ..................................... 187
Display messages .......................... 203
Factory settings ............................. 188
Important safety notes .................. 169
Instrument cluster menu ............... 186
Lights menu ................................... 187
Menu overview .............................. 178
Message memory .......................... 203
Navigation menu ............................ 180
Operating
....................................... 176
P
ermanent display ......................... 186
Service menu ................................. 185
Setting the date ............................. 187
Setting the display ......................... 186
Setting the display language .......... 186
Setting the language ...................... 186
Setting the time ............................. 187
Settings menu ............................... 186
Standard display ............................ 178
Telephone menu ............................ 182
Time menu ..................................... 187
Trip menu ...................................... 178
Vehicle menu ................................. 188
On-board computer (vehicle without steering wheel buttons)
Coolant temperature display
menu ............................................. 173
Current fuel consumption menu .... 173
Date menu ..................................... 176
Digital speedometer menu ............. 173
Display messages .......................... 189
Distance menu ............................... 172
Factory settings ............................. 174
Important safety notes .................. 169
Menu overview .............................. 172
Message memory .......................... 189
Operating ....................................... 171
Permanent display ......................... 175
Range menu ................................... 173
Setting the date ............................. 176
Setting the display ......................... 175
Setting the display language .......... 174
Setting the language ...................... 174
Setting the time ............................. 176
Settings menu ............................... 174
Standard display menu .................. 172
Time menu ..................................... 176
Trip computer menu ...................... 172
On-board computer (vehicles with
steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles without steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Page 19
Index
17
Limited Warranty .............................27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 176
On-board computer (vehicle with-
out steering wheel buttons) ........... 171
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 170
Overhead control panel ...................... 43
Overrevving range ............................. 170
Overrun cutoff ................................... 136
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 265
Parking ............................................... 133
Important safety notes .................. 133
Parking brake ................................ 134
Rear view camera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 195
Notes/function .............................. 134
Warning lamp ................................. 134
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 102
PARKTRONIC
Deactivating/activating ................. 153
Display messages .......................... 214
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 152
Roll-back warning .......................... 153
Trailer towing ................................. 154
Warning display ............................. 153
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-conditioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 264
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 121
Visual check of the vehicle exte-
rior ................................................. 121
Program selector button .................. 129
Protection against theft
see ATA (Anti-Theft Alarm system)
n o
Protectio
General notes .................................. 29
Pulling away
Automatic transmission ................. 122
f the environment
Page 20
18
Index
Hill start assist ............................... 123
Q
QR code
Rescue card .....................................34
Qualified specialist workshop ........... 31
R
Radiator cover .....................................33
Radio
Important safety notes .................. 230
Selecting a station ......................... 181
see separate operating instructions
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 31
Radio/navigation
Important safety notes .................. 230
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 104
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 188
Setting the sensitivity (vehicle
without steering wheel buttons) .... 175
Reading lamp ....................................... 97
Rear bench seat
EASY-ENTRY/EXIT feature ............... 87
General notes .................................. 86
Installation options .......................... 86
Removing/installing (standard
rear bench seat) ............................... 88
Seat anchorage ................................ 86
Seat rails .......................................... 86
Seating variants ............................... 86
Rear compartment
Activating/deactivating climate
control ........................................... 111
Seating variants ............................... 86
Setting the air vents ...................... 118
Setting the temperature ................ 113
Switching the interior lighting on/
off .................................................... 98
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 79
Indicator lamp ................................ 229
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 311
Opening/closing from inside ........... 80
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 79
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
ng wheel buttons) ........... 197
steeri
out
Replacing bulbs ............................. 103
Switching on/off .............................. 95
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 162
Function/notes ............................. 158
General notes ................................ 158
Important safety notes .................. 159
Messages in the display ................. 160
Reverse parking ............................. 161
Switching on/off ........................... 159
Rear window defroster
Problem (malfunction) ................... 116
Switching on/off ........................... 116
Rear window wiper
Replacing the wiper blade .............. 106
Switching on/off ........................... 104
Rear-compartment air-conditioning system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 92
Recuperation display ........................ 173
Recycling
see Protection of the environment
Page 21
Index
19
Refrigerant (air-conditioning system)
Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313
S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Page 22
20
Index
Transmission oil ..................... 308, 309
Washer fluid ................................... 311
Setting the air distribution ............... 114
Setting the airflow ............................114
Setting the speed
see Cruise control
Settings
Factory (vehicle with steering
wheel buttons) ............................... 188
Factory (vehicle without steering
wheel buttons) ............................... 174
On-board computer (vehicle with
steering wheel buttons) ................. 186
On-board computer (vehicle with-
out steering wheel buttons) ........... 174
Side impact air bag .............................51
Side windows
Cleaning ......................................... 265
Convenience closing feature ............ 83
Convenience opening feature ..........82
Hinged side windows ....................... 81
Important safety information ........... 81
Opening/closing .............................. 82
Overview .......................................... 81
Problem (malfunction) ..................... 83
Resetting ......................................... 83
Signal and ambient light
Changing a bulb ............................. 100
Sliding door
Child-proof locks .............................. 63
Cleaning ......................................... 267
Important safety notes .................... 74
Indicator lamp ................................ 229
Opening/closing from the inside ..... 75
Opening/closing from the out-
side .................................................. 75
see Electric sliding door
SmartKey
Changing the battery ....................... 72
Changing the programming ............. 70
Checking the battery ....................... 71
Convenience closing feature ... 83, 117
Convenience opening feature .......... 82
Door central locking/unlocking ....... 69
Important safety notes .................... 69
Loss ................................................. 72
Mechanical key ................................ 70
Problem (malfunction) ..................... 72
SmartKey positions (ignition lock) .. 121
Snow cha
So
Spare wheel
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
Speedometer
SRS (Supplemental Restraint System)
Standing lamp
Standing lamps
Start/stop function
Starting
ins ...................................... 280
ckets .............................................. 241
General notes ................................ 301
Important safety notes .................. 301
Removing/mounting ...................... 301
see Cruise control
Activating/deactivating the additional speedometer (vehicle with
steering wheel buttons) ................. 186
Activating/deactivating the additional speedometer (vehicle with-
out steering wheel buttons) ........... 175
Digital (vehicle with steering
wheel buttons) ............................... 179
Digital (vehicle without steering
wheel buttons) ............................... 173
General notes ................................ 170
In the instrument cluster (vehicle
with steering wheel buttons) ............ 39
In the instrument cluster (vehicle
without steering wheel buttons) ...... 37
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
see Restraint system
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
see ECO start/stop function
see Starting (engine)
Page 23
Index
21
Starting (engine) ................................ 122
Status overview (on-board com-
puter) .................................................. 184
Steering
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Warning lamps ...............................229
Steering wheel
Adjusting ......................................... 91
Button overview ............................... 41
Buttons (on-board computer) ......... 176
Cleaning ......................................... 268
Paddle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage compartments
Eyeglasses compartment ...............238
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires ..................................... 279
Sun visor
Changing a bulb (mirror lamp) ......... 99
Overview ........................................ 239
Surround lighting (on-board com-
puter) ..................................................187
Switching air-recirculation mode
on/off ................................................. 116
Switching off the alarm (ATA) ............ 68
T
Tachometer ........................................ 170
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs .............................103
Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Tailgate
Changing bulbs (ambient lamp) ....... 99
Changing bulbs (signal and ambi-
ent light) ........................................ 100
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 78
Opening dimensions ......................311
Opening/closing from the out-
side ..................................................79
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Technical data
Capacities ...................................... 304
Cargo tie-down points .................... 312
Guide rail ....................................... 313
Loading rails .................................. 313
Roof carrier .................................... 313
Tires/wheels ................................. 300
Trailer tow hitch ............................. 313
Vehicle data ................................... 311
Vehicle dimensions ........................ 311
Telephone
Accepting a call ............................. 183
Display message ............................ 219
Introduction ................................... 182
Number from the phone book ........ 183
Redialing ........................................ 183
Rejecting/ending a call ................. 183
Temperature
Coolant (display in the instrument
cluster) .......................................... 170
Coolant (display in the on-board
computer) ...................................... 173
mperature ...................... 170
de te
Outsi
Setting (climate control) ................ 113
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Page 24
22
Index
Time
Setting (vehicle with steering
wheel buttons) ............................... 187
Setting the time (vehicle with
steering wheel buttons) ................. 187
Setting the time (vehicle without
steering wheel buttons) ................. 176
Tire pressure
Calling up (on-board computer) ..... 284
Checking manually ........................ 284
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Important safety notes .................. 284
Maximum ....................................... 284
Notes ............................................. 283
Recommended ............................... 280
Tables ............................................ 288
Tire label ........................................ 281
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 286
Function/notes ............................. 284
General notes ................................ 284
Important safety notes .................. 285
Restarting ...................................... 287
Warning lamp ................................. 228
Warning message .......................... 286
Tire pressure table ............................ 288
Tires
Aspect ratio (definition) ................. 295
Average weight of the vehicle
occupants (definition) .................... 294
Bar (definition) ............................... 294
Changing a wheel .......................... 296
Characteristics .............................. 294
Checking ........................................ 278
Curb weight (definition) ................. 295
Definition of terms ......................... 294
Direction of rotation ...................... 296
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Distribution of the vehicle occu-
pants (definition) ............................ 296
DOT (Department of Transporta-
tion) (definition) ............................. 294
DOT, Tire Identification Number
(TIN) ............................................... 293
Axle W
GAWR (Gross
(definition) ..................................... 294
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 294
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 295
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 295
Important safety notes .................. 277
Increased vehicle weight due to
optional equipment (definition) ...... 294
Information on driving .................... 277
Kilopascal (kPa) (definition) ........... 295
Labeling (overview) ........................ 291
Load bearing index (definition) ...... 296
Load index ..................................... 293
Load index (definition) ................... 295
M+S tires ....................................... 279
Maximum load on a tire (defini-
tion) ............................................... 295
Maximum loaded vehicle weight
(definition) ..................................... 295
Maximum permissible tire pres-
sure (definition) ............................. 295
Maximum tire load ......................... 293
Maximum tire load (definition) ....... 295
Optional equipment weight (defi-
nition) ............................................ 295
PSI (pounds per square inch) (def-
inition) ........................................... 295
Replacing ....................................... 296
Service life ..................................... 278
Sidewall (definition) ....................... 295
Snow chains .................................. 280
Speed rating (definition) ................ 294
Storing ........................................... 296
Structure and characteristics
(definition) ..................................... 294
Summer tires ................................. 279
TIN (Tire Identification Number)
(definition) ..................................... 296
Tire bead (definition) ...................... 295
Tire pressure (definition) ................ 295
Tire pressures (recommended) ...... 294
eight Rating)
Page 25
Tire size designation, load-bearing
capacity, speed rating .................... 291
Tire tread ....................................... 278
Tire tread (definition) ..................... 295
Total load limit (definition) ............. 296
Traction (definition) ....................... 296
TWR (permissible trailer drawbar
noseweight) (definition) ................. 296
Uniform Tire Quality Grading
Standards (definition) .................... 294
Wear indicator (definition) ............. 296
Wheel and tire combination ........... 300
Wheel rim (definition) .................... 294
Wheel/tire combinations ............... 300
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 276
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 154
Axle load, permissible .................... 314
Cleaning the trailer tow hitch ......... 267
Coupling up a trailer ...................... 165
Decoupling a trailer ....................... 167
Driving tips .................................... 163
Notes on retrofitting ...................... 313
Power supply ................................. 168
Trailer loads ................................... 314
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 275
Towing eye ......................................... 270
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 167
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 209
Lights display messages (vehicle
without steering wheel buttons)
.... 196
Index
Trai
ler towing
Blind Spot Assist ............................ 148
®
................................................ 67
ESP
PARKTRONIC ................................. 154
Permissible trailer loads and
drawbar noseweights ..................... 167
Transmission
see Automatic transmission
Transmission oil ........................ 308, 309
Transmission positions
Automatic transmission ................. 127
Display (DIRECT SELECT lever) ...... 128
Transport
Lashing straps ............................... 245
Loading guidelines ......................... 242
Stickers ......................................... 245
Vehicle ........................................... 276
Transport by rail ................................ 137
Transportation
Rail ................................................ 137
Transportation aids
Load protection net ....................... 247
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Resetting (vehicle with steering
wheel buttons) ............................... 179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Selecting the display units (vehi-
cle with steering wheel buttons) .... 186
Selecting the display units (vehicle without steering wheel but-
tons) .............................................. 175
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
23
Page 26
24
Index
Resetting (vehicle with steering
wheel buttons) ...............................179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Trip odometer
see Trip odometer
Turn signal
Changing bulbs (additional turn
signals) .......................................... 102
Turn signals
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 96
Trailer display messages (vehicle
with steering wheel buttons) ......... 209
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Two-way radios
Type approval/frequency .............. 303
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 296
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 71
From inside the vehicle (central
unlocking button) .............................73
With emergency key element ........... 70
USB (audio)
Playing ...........................................182
V
Vanity mirror
Changing a bulb (mirror lamp) ......... 99
Sun visor ........................................ 239
Vehicle
Data acquisition ............................... 34
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Electronics ..................................... 303
Emergency unlocking ....................... 70
Equipment ....................................... 27
Limited Warranty .............................27
Loading .......................................... 288
Locking (in an emergency) ............... 71
Locking (SmartKey) .......................... 69
Lowering ........................................ 299
Maintenance .................................... 28
Operating safety .............................. 30
Parking for a long period ................ 135
Pulling away ................................... 122
Raising ........................................... 297
Registration ..................................... 32
Reporting problems ......................... 32
Securing from rolling away ............ 133
Towing away .................................. 274
Transporting .................................. 276
Unlocking (in an emergency) ........... 71
Unlocking (SmartKey) ...................... 69
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 32
Body/equipment mounting direc-
tives for trucks ................................. 32
Vehicle check
see Preparing for a journey
Vehicle data ....................................... 311
Vehicle dimensions ........................... 311
Vehicle emergency locking ................ 71
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the rear..270
Stowage space in the cargo com-
tment ........................................ 271
par
Page 27
Index
25
Ventilation
see Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
Warning
Stickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
®
.............................................. 222
ESP
®
ESP
OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299
Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
on ......................................... 52
Operati
ndows
Wi
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Page 28
26
Winter tires
Wiper blades
Workshop
Index
M+S tires ....................................... 279
Setting a limit speed ...................... 136
Cleaning ......................................... 266
Important safety notes .................. 105
Replacing (rear window) ................ 106
Replacing (windshield) ...................105
Service indicator ............................ 105
see Qualified specialist workshop
Page 29
Introduction
27
Operating Instructions
Before the first journey
These instructions, the Maintenance or Service
Booklet and the additional equipment-specific
instructions are integral parts of the vehicle.
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass on all
documents to the new owner.
Before you first drive off, read these documents
carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
these Operating Instructions. Failure to observe
the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehicle Limited Warranty.
Limited warranty
Follow the instructions in this manual about
!
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle Warranty.
Vehicle equipment
These Operating Instructions describe all models and standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety. The equipment in your vehicle may therefore differ from that shown in the descriptions
and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all of the systems in your vehicle.
Questions concerning equipment or operation
can be directed to any Mercedes-Benz Commercial Van Center.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in
accordance with the warranty terms in the Service and Warranty Information booklet.
Your Mercedes-Benz Commercial Van Center
will replace and repair all factory-installed parts
in accordance with the terms of the following
warranties:
R
New Vehicle Limited Warranty
R
Exhaust System Warranty
R
Emission Systems Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System Warranty
R
State Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
Warranties. You can obtain these from any
Mercedes-Benz Commercial Van Center.
Should you lose your Service and Warranty
i
Information booklet, contact a MercedesBenz Commercial Van Center for a replacement. The new Service and Warranty Information booklet will be posted to you.
Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the purchase
or leasing price be refunded if Mercedes-Benz
USA, LLC and/or authorized workshops or service centers are not able,after several justifiable
repairs, to rectify major damage to or malfunctions of the vehicle as covered by the contractual warranty provisions. Customers who purchase or lease a vehicle can have the vehicle
repaired within a period of 18 months after
delivery or after a mileage of up to 29,000 km
(equals approx. 18,000 miles), whichever
comes first, if:
(1) the same serious defect or damage which
could lead to fatal or serious injuries to the
occupants of the vehicle during driving has
been repaired at least twice and Mercedes-
Page 30
Introduction
28
Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less
serious than described in (1), has been
repaired at least four times and MercedesBenz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more
than 30 calendar days due to repairs resulting from the same or other major defects or
damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehicle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
R
Service facilities or replacement parts may
not be available immediately.
R
Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R
The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Page 31
Introduction
29
Proper use
Observe the following information when operating your vehicle:
R
the safety notes in these operating instructions
R
the technical data in these Operating Instructions
R
traffic laws and regulations
R
motor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out modifications to electronic components, their software as well as wiring.
WARNING
G
Gases and fluids from substances that constitute a health hazard or react aggressively
can escape even from securely closed containers. When transporting such substances
in the vehicle interior, your ability to concentrate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
R
Solvents
R
Fuel
R
Oil and grease
R
Cleaning agents
R
Acids
Protection of the environment
Economic and environmentally aware
driving
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Z
Page 32
Introduction
30
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental issues and recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all relevant environmental guidelines and regulations
when disposing of materials. This helps to protect the environment.
Operating safety and vehicle approval
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
R
the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R
you drive too quickly over an obstacle, e.g. a
curb, speed bump or pothole
R
a heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpectedly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the
underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
Page 33
Introduction
31
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immediately at a qualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic conditions. In such cases, consult a qualified specialist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired operation of the device".
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
WARNING
G
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affected. There is a risk of an accident.
Only connect equipment to a diagnostics connection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
Changing the engine power output
Increases in engine power can:
!
R
change the emission values
R
cause malfunctions
R
cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitlements.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitute a punishable offense under
national legislation.
Qualified specialist workshops
A Mercedes-Benz Commercial Van Center is a
qualified specialist workshop.
A qualified specialist workshop has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
Service Booklet.
The following work should always be carried out
at qualified specialist workshop:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
modifications as well as installations and
alterations
R
work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
Only have work carried out on the engine
!
electronics and its associated parts, such as
control units, sensors, actuating components
and connector leads, at a qualified specialist
Z
Page 34
Introduction
32
workshop. Vehicle components may otherwise wear more quickly and the vehicle's
operating permit may be invalidated.
Problems with your vehicle
If you should experience problems with your
vehicle, particularly ones which may affect vehicle safety, please contact a Mercedes-Benz
Commercial Van Centerto have the problem
diagnosed and rectified. If the problem is not
dealt with to your satisfaction there, please contact a Mercedes-Benz Commercial Van Center
again or write to one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
USA only:
The following text is published as required of all
manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LL.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may instruct its Mercedes-Benz
Commercial Van Center to carry out technical
inspections on certain vehicles. This is always
the case if the quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle checks if it has your registration data.
Your registration data is not stored if:
R
you did not purchase your vehicle at a
Mercedes-Benz Commercial Van Center
R
your vehicle was not inspected at a
Mercedes-Benz Commercial Van Center
It is advisable to register your vehicle with a
Mercedes-Benz Commercial Van Center. Inform
Mercedes-Benz as soon as possible about any
change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
For safety reasons, have bodies manufac-
!
tured and installed in accordance with the
valid Mercedes-Benz body/equipment
mounting directives. These body/equipment
mounting directives guarantee that the chassis and add-on equipment form a cohesive
whole and that the highest possible level of
operating and driving safety is reached.
For safety reasons, Mercedes-Benz recommends that:
R
no other modifications be made to the vehicle.
R
approval be obtained from Mercedes-Benz
in the event of deviations from approved
body/equipment mounting directives.
Approval by official testing centers or permission given by authorities do not eliminate
safety risks.
Page 35
Introduction
33
Please observe the information concerning
Mercedes-Benz Genuine Parts (
Y page 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
WARNING
G
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function properly anymore and/or jeopardize the operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist workshop.
If you intend to make modifications to your vehicle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body manufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifications to the affected vehicle components.
You are responsible for certification and confirmation that:
R
all the applicable standards and regulations
that are affected by the vehicle modification
are met
R
the modified vehicle fulfills the vehicle safety
standards and emissions laws and regulations
R
the modifications or installation of accessories does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
R
the modified components, assemblies or systems
R
any resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
R
any consequences arising from the changes
that make the vehicle less safe or even render
it defective
We do not assume responsibility as the finalstage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Environmental note
H
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited Warranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that
have been specifically approved for your vehicle.
Z
Page 36
Introduction
34
Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
R
Reliability
R
Safety
R
Suitability
Despite ongoing market research, MercedesBenz is unable to assess other parts. Even if an
independent or official approval has been provided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only officially approved for installation or modification if
they comply with legal requirements. All genuine Mercedes-Benz parts satisfy these requirements. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
Y page 303) and engine number when
(VIN) (
ordering genuine Mercedes-Benz parts
Y page 304).
(
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card contains the most important information on your
vehicle, e.g. the electric cable routes, in a compact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or permanently store technical information about:
R
the vehicle's operating state
R
events
R
faults
In general, this technical information documents the state of a component, a module, a
system or the surroundings.
These include, for example:
R
operating conditions of system components,
e.g. fluid levels
R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in movement, lateral acceleration, accelerator pedal
position
R
malfunctions anddefects in important system
components, e.g. lights, brakes
R
vehicle reactions and operating conditions in
special driving situations, e.g. airbag deployment, intervention of stability control systems
R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R
assist in detecting and rectifying faults and
defects
R
analyze vehicle functions, e.g. after an accident
R
optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical information can be read from the event data memory
and fault data memory.
Services include, for example:
R
repair services
R
service processes
R
warranty events
R
quality assurance
The vehicle is read out by employees of the service network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continually overwritten.
When operating the vehicle, situations are conceivable in which this technical data, in connection with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Page 37
Introduction
35
Examples include:
R
accident reports
R
damage to the vehicle
R
witness statements
Further additional functions that have been contractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehicle as well. The additional functions include, for
example, vehicle location in case of an emergency.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
How various systems in your vehicle were
operating;
R
Whether or not the driver and passenger
safety belts were buckled/fastened;
R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
R
How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes
and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such
law e
nforcement could combine the EDR data
as
with the type of personally identifying data routinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforcement, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforcement; by federal, state or local government; in
connection with or arising outof litigation involv-
ries a
ing MBUSA or its subsidia
nd affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,altering, modifying or removing the EDR component
may result in a malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs.
Z
Page 38
36
Cockpit
Cockpit
At a glance
Function Page
:
Steering wheel paddle shifters
;
• Cup holder 239
• Ashtray 240
=
Combination switch 96
?
PARKTRONIC warning indicators
A
Horn
B
• Instrument cluster (vehicle
without steering wheel buttons)
• Instrument cluster (vehicle
with steering wheel buttons)
C
DIRECT SELECT lever 126
D
Center console control panel 42
E
Rear-view mirror 91
F
• Overhead control panel 43
• Interior lamp 97
G
Glove box 238
H
Cup holder 239
130
151
37
39
Function Page
I
• 12 V socket 241
• Cigarette lighter 240
J
Ignition lock 121
K
Adjusts the steering wheel 91
L
Diagnostics connection 31
Opens the hood 251
M
Applies the parking brake 134
N
Door control panel 43
O
Releases the parking brake 134
P
Light switch 94
Q
• Coin/card holder
• Driving system control
panel
Ç Deactivates/activates
Lane Keeping Assist
c Deactivates/activates
PARKTRONIC
R
Cruise control lever 142
148
151
Page 39
Instrument cluster (vehicles without steering wheel buttons)
Instrument cluster (vehicles without steering wheel buttons)
Displays and controls
37
At a glance
Function Page
:
Speedometer 170
;
Display 171
=
Tachometer 170
?
f, g
Adjusts the instrument clus-
ter lighting
Changes values or settings or
scrolls in lists
169
171
i You can find information about displaying
the outside temperature or the coolant temperature in the display under:
R
"Outside temperature display"
Y page 170)
(
R
"Coolant temperature gauge"
Y page 170)
(
Function Page
A 3
Selects a submenu or reset
values
È
B
Selects the menu or display 171
171
Page 40
Instrument cluster (vehicles without steering wheel buttons)
38
Indicator and warning lamps
At a glance
Function Page
:
å ESP®OFF
;
K High-beam headlamps
=
÷ ESP
?
#! Turn signal
A
Parking brake 134
F (USA only)
! (Canada only)
B
Brakes 221
$ (USA only)
J (Canada only)
C
Ð Power steering
D
ò ABS
E
# Battery
F
1 Doors
Corresponding messages may also be
i
shown in the display (
®
Y page 189).
224
96
222
96
229
222
198
229
Function Page
G
6 Restraint system
H
ü Seat belt
I
; Check Engine
J
? Coolant
K
R Rear fog lamp
L
O Front fog lamps
M
h Tire pressure monitor
N
À ATTENTION ASSIST
O
æ Reserve fuel
P
L Low-beam headlamps
Q
T Parking lamps and
license plate lamp
45
220
225
225
95
95
228
150
225
95
94
Page 41
Instrument cluster (vehicles with steering wheel buttons)
Instrument cluster (vehicles with steering wheel buttons)
Displays and controls
39
At a glance
Function Page
:
Speedometer 170
;
Display 177
=
Tachometer 170
?
Coolant temperature gauge 170
Information on the outside temperature dis-
i
play can be found under "Outside temperature display" (
Y page 170).
Function Page
A
Fuel level
Fuel filler flap location indi-
cator t: the fuel filler cap
is on the left-hand side
B
Adjusts the instrument cluster lighting
169
Page 42
Instrument cluster (vehicles with steering wheel buttons)
40
Indicator and warning lamps
At a glance
Function Page
:
å ESP®OFF
;
K High-beam headlamps
=
#! Turn signal
?
Brakes 221
$ (USA only)
J (Canada only)
A
Parking brake 134
F (USA only)
! (Canada only)
B
1 Doors
C
ò ABS
D
ü Seat belt
E
; Check Engine
Corresponding messages may also be
i
shown in the display (
Y page 203).
224
96
96
229
222
220
225
Function Page
F
? Coolant
G
R Rear fog lamp
H
O Front fog lamps
I
h Tire pressure monitor
J
6 Restraint system
K
÷ ESP
L
· Distance warning signal
M
æ Reserve fuel
N
L Low-beam headlamps
O
T Parking lamps and
license plate lamp
®
225
95
95
228
45
222
227
225
95
94
Page 43
Steering wheel buttons
Steering wheel buttons
41
At a glance
Function Page
:
Display 177
; ~
Rejects or ends a call 182
Exits the telephone book/
redial memory
6
Makes or accepts a call 182
Switches to the redial mem-
ory
WX
Adjusts the volume
8
Mutes
ó
Vehicles with a navigation
system: switches on voiceoperated control of the navigation system (see the man-
The multimedia system, telephone and
i
voice-operated control using the steering
wheel buttons in the right control panel only
function with a Mercedes-Benz audio or nav-
Function Page
ufacturer's operating
instructions)
=
=;
Calls up the menu bar in the
display and selects menus
9:
Selects a submenu or function or scrolls through lists
a
Confirms your selection 176
Hides display messages 203
%
Back 176
Vehicles with a navigation
system: switches off voiceoperated control of the navigation system (see the manufacturer's operating
instructions)
igation system. If you are using an audio or
navigation system from another manufacturer, the described functions may be restric-
ted or not available at all.
176
176
Page 44
Center console
42
Center console
Control panel
At a glance
Function Page
:
Audio system (see separate
operating instructions)
;
Æ Opens and closes the
electric sliding door on the
right side of the vehicle
=
è Activates and deactivates the ECO start/stop
function
?
£ Switches hazard warning lamps on and off
A
å Deactivates and activates ESP
The number and arrangement of the buttons is
equipment-dependent.
®
77
123
96
66
Function Page
B
É Selects the drive program
C
Å Opens and closes the
electric sliding door on the
left side of the vehicle
D
PASSENGER AIR BAG OFF
indicator lamp
E
Air-conditioning control
panel
F
Media Interface with AUX
jack and USB port
129
77
46
108
Page 45
Overhead control panel
Example: luxury overhead control panel
Function Page
:
p Switches the left-hand
reading lamp on/off
;
| Switchesthe automatic
interior lighting control
on/off
=
c Switches the front interior lighting on/off
?
w Switches the rear interior lighting/cargo compartment lighting on/off
97
97
98
98
Door control panel
Function Page
A
p Switches the righthand reading lamp on/off
B
ATA indicator lamp 68
C
Eyeglasses compartment 238
43
At a glance
97
The number and arrangement of the buttons is
equipment-dependent.
Door control panel
Function Page
:
Opens the door 74
Page 46
Door control panel
44
Function Page
;
Í Seat heating
=
%&Unlocks/locks
the vehicle
?
7 Z\Adjusts the
exterior mirrors electrically
At a glance
A
W Opens/closes the front
side windows
90
73
92
81
Page 47
Occupant safety
45
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Y page 31).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehicle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces
to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
R
Seat belt system
R
Air bags
R
Child restraint system
R
Child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy theirprotective function if, at all times, all
vehicle occupants:
R
have fastened their seat belts correctly
Y page 48)
(
R
have the seat and head restraint adjusted
properly (
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
You also have to make sure that an air bag can
inflate properly if deployed (
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For example, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that particular accident situation are deployed. How-
Y page 84)
Y page 84).
Y page 50).
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Y page 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Y page 58).
Important safety notes
WARNING
G
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protectivefunction and may fail in an
accident ortrigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact a Mercedes-Benz Commercial Van Center for details. USA only: contact
our Mercedes-Benz Customer Assistance Center on 1‑877‑762‑8267 for details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few seconds after the vehicle is started. The components of the restraint system are in operational
readiness.
Safety
Z
Page 48
Occupant safety
46
A malfunction has occurred if the 6 restraint
system warning lamp:
R
does not light up after the ignition is switched
on
R
does not go out after a few seconds with the
engine running
R
lights up again while the engine is running
WARNING
G
Safety
If the restraint system is malfunctioning,
restraint system components may be triggered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp : is
part of the Occupant Classification System
(OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the frontpassenger front air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
R
is lit: the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
R
is not lit: the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the frontpassenger front air bag is deployed.
Depending on the person in the front-passenger
seat, the front-passenger front air bag must
either be deactivated or enabled; see the following points. You must make sure of this both
before and during a journey.
R
Children in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the installed child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" (
dren in the vehicle" (
Y page 52) and on "Chil-
Y page 58). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger
R
All other persons: depending on the classi-
seat.
fication of the person in the front-passenger
seat, the front-passenger front air bag is enabled or deactivated (
Y page 52). Be sure to
observe the notes on "Seat
Y page 46) and "Air bags"
belts“ (
Y page 49). There you can also find infor-
(
mation on the correct seat position.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants
coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Furthermore, the seat belt helps to keep the vehicle
occupant in the best position in relation to the
air bag.
The seat belt system comprises:
R
Seat belts
R
Emergency Tensioning Devices for the front
seat belts
The seat belt system also includes a seat belt
force limiter for the relevant seat if the vehicle
is equipped with a front air bag.
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extracted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
Page 49
Occupant safety
47
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not correct an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seatbelt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occupants during an accident.
If the front-passenger seat is unoccupied,
!
do not insert the belt tongue into the buckle of
the front-passenger seat. This may otherwise
lead to the triggering of the Emergency Tensioning Device in the event of an accident,
which will then need to be replaced.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
R
all 50 states
R
the U.S. territories
R
the District of Columbia
R
all Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
WARNING
G
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an accident or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting properly.
The components of the restraint system work in
conjunction with each other. They can only
deploy theirprotective function if, at all times, all
vehicle occupants:
R
have fastened their seat belts correctly
Y page 48)
(
R
have the seat and head restraint adjusted
properly (
G
Y page 84)
WARNING
The seat belt does not offer the intended level
of protection if you have not moved the backrest to an almost vertical position. When braking or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
WARNING
G
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an additional and suitable restraint system. If the
seat belt is not worn correctly, it cannot perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an accident or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tallin suitable additional restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
R
always secure the child in a child restraint
system suitable for this Mercedes-Benz vehicle. The child restraint system must be appropriate to the age, weight and size of the child
R
always observe the instructions and safety
notes on "Children in the vehicle"
Y page 58) in addition to the child restraint
(
Safety
Z
Page 50
Occupant safety
48
system manufacturer's installation and operating instructions
R
always observe the instructions and safety
notes on the "Occupant classification system
Y page 52)
(OCS)" (
WARNING
G
The seat belts may not perform their intended
protective function if:
Safety
R
they are damaged, modified, extremely
dirty, bleached or dyed
R
the seat belt buckle is damaged or
extremely dirty
R
the Emergency Tensioning Devices, belt
anchorages or inertia reels havebeen modified.
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due to splinters of glass. Modified or damaged
seat belts may tear or fail, e.g. in an accident.
Modified Emergency Tensioning Devices
could accidentally trigger or fail to deploy
when necessary. This poses an increased risk
of injury or even fatal injury.
Never modify the seat belts, Emergency Tensioning Devices, belt anchorages and inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Following an accident, have the seat belts checked
immediately at a qualified specialist workshop.
Only use seat belts that have been approved for
your vehicle by Mercedes-Benz.
Proper use of the seat belts
Observe the safety notes on the seat belt
Y page 47).
(
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also
make sure that all vehicle occupants are always
wearing the seat belt correctly while the vehicle
is in motion.
When fastening the seat belt, always make sure
that:
R
the seat belt buckle tongue is inserted only
into the belt buckle belonging to that seat
R
the seat belt is pulled tight across your body
Avoid wearing bulky clothing, e.g. a winter
coat.
R
the seat belt is not twisted
Only then can the forces which occur be dis-
tributed over the area of the belt.
R
the shoulder section of the belt is routed
across the center of your shoulder
The shoulder section of the seat belt should
not touch your neck or be routed under your
arm or behind your back. Where possible,
adjust the seat belt to the appropriate height.
R
the lap belt is taut and passes across your lap
as low down as possible
The lap belt must always be routed across
your hip joints and not across your abdomen.
This applies particularly to pregnant women.
If necessary, push the lap belt down to your
hip joint and pull it tight using the shoulder
section of the belt.
R
the seat belt is not routed across sharp, pointed or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses, store
these in a suitable place.
R
only one person is using a seat belt
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the event
of an accident, they could be crushed
between the vehicle occupant and seat belt.
R
objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, luggage or loads (
Y page 242).
Fastening and adjusting seat belts
Observe the safety notes on the seat belt
Y page 47) and the notes on correct use of seat
(
Y page 48).
belts (
Page 51
Basic illustration
X
Adjust the seat (Y page 84).
The seat backrest must be in an almost
upright position.
X
Pull theseat belt smoothly from the belt outlet
and engage belt tongue ; into belt
buckle :.
The shoulder section of the seat belt must
always be routed across the center of the
shoulder. Adjust the belt outlet if necessary.
X
If necessary, pull up on the shoulder section
of the seat belt to tighten the belt across your
body.
The shoulder section of the seat belt must
always be routed across the center of the shoulder. Adjust the belt outlet if necessary.
X
To raise: slide the belt outlet up.
The belt outlet will engage in various positions.
X
To lower: hold belt outlet release = and slide
the belt outlet down.
X
Let go of belt outlet release = in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Y page 59).
Releasing seat belts
Make surethat the seat belt is fully rolled up.
!
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified specialist workshop.
Occupant safety
X
Press the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Belt warning for drivers and front
passenger
The 7 seat belt warning lamp in the instrument cluster is a reminder that all vehicle occupants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7 seat belt warning lamp lights up for six seconds each time the
engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the 7 seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the 7 seat belt warning lamp goes out.
If the driver's seat belt is not fastened when the
engine is started, an additional warning tone will
sound. This warning tone stops after a maximum
of six seconds or once the driver's seat belt is
fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and frontpassenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warning is activated again.
Air bags
Introduction
The installation point of an air bag can be recognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in applicable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independently from one another (
Y page 56).
49
Safety
Z
Page 52
Occupant safety
50
However, no system available today can completely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
WARNING
G
Safety
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R
have fastened their seat belts correctly,
including pregnant women
R
are sitting correctly and maintain the greatest possible distance to the air bags
R
follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occupants.
R
Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
R
Move the driver's and front-passenger seats
as far back as possible. The driver's seat position must allow the vehicle to be driven safely.
R
Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
R
Always lean against the backrest while driving. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
R
Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dashboard, for example. Your feet may otherwise
be in the deployment area of the air bag.
R
For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint systems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R
Always secure children under twelve years of
age and less than 5 ft (1.50 m) tall in suitable
child restraint systems.
R
Child restraint systems should be installed on
the rear seats.
R
Only secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the frontpassenger front air bag is deactivated
Y page 46).
(
R
Always observe the instructions and safety
notes on the "Occupant Classification System
Y page 52) and on "Children in the
(OCS)" (
vehicle" (
Y page 58)in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting
from the speed of the air bag as it deploys, make
sure that:
R
there are no people, animals or objects
between the vehicle occupants and an air bag
R
there are no objects between the seat, door
and B-pillar
R
there are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors or side windows
R
no heavy, sharp-edged or fragileobjects are in
the pockets of your clothing. Store such
objects in a suitable place
WARNING
G
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
Vehicles with window curtain air bags for all
seat rows:
Page 53
Occupant safety
51
WARNING
G
Sensors to control the air bags are located in
the doors. Modifications or work not performed correctly to the doors or door paneling, as well as damaged doors, can lead to the
function ofthe sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door paneling carried out at a qualified specialist workshop.
Front air bags
Do not place heavy objects on the front-
!
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced.
seat is occupied (
Y page 52). The
PASSENGER AIR BAG OFF indicator lamp is
Y page 53)
not lit (
R
the restraint system control unit predicts a
high accident severity
Side impact air bags
WARNING
G
Unsuitable seat covers can obstruct or prevent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are
designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Safety
Driver's air bag : deploys in front of the steering wheel. Front-passenger front air bag ;
deploys in front of and above the glove box and
the center console.
When deployed, the front air bags offer additional head and thorax protection for the occupants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the frontpassenger front air bag (
Y page 46).
The front-passenger front air bag will only
deploy if:
R
the system, based on the OCS weight sensor
readings, detects that the front-passenger
Side impact air bags : deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax and pelvis protection. However, it does not protect the:
R
Head
R
Neck
R
Arms
If the restraint system control unit detects a side
impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
R
the OCS system detects that the frontpassenger seat is occupied or
R
the seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat
Z
Page 54
Occupant safety
52
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whether the front-passenger seat is occupied
or not.
Window curtain air bags
Safety
Example: window curtain air bag above the front
door
Example: window curtain air bag for all seat rows
Window curtain air bags : or ; are integrated
into the side of the roof frame. The window curtain air bags for all seat rows ; deploy in the
area extending from the front door (A-pillar) to
the rear side window (D-pillar).
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
Y page 56).
(
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) categorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
R
the side impact air bag
R
the window curtain air bag
R
the Emergency Tensioning Devices
Conditions
To be classified correctly, the front passenger
must sit:
R
with the seat belt fastened correctly
R
in an almost upright position with their back
against the seat backrest
R
with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classification, e.g. because the front passenger:
R
transfers their weight by supporting themselves on a vehicle armrest
R
sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. The entire base of the child restraint
system must always rest on the seat cushion of
the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the frontpassenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Alwaysobserve the child restraint system manufacturer's installation and operating
instructions.
Page 55
Occupant safety
53
Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp :
shows you whether the front-passenger front air
bag is deactivated.
X
Turn the SmartKey to position 1 or 2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then displays the status of the front-passenger
front air bag. If the status of the front-passenger
front air bag changes while the vehicle is in
motion, an air bag display message may appear
in the instrument cluster:
R
in vehicles without steering wheel buttons
Y page 191)
(
R
in vehicles with steering wheel buttons
Y page 205)
(
When the front-passenger seat is occupied,
always pay attention to the PASSENGER AIR
BAG OFF indicator lamp. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
R
is lit: the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
R
is not lit: the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the frontpassenger front air bag is deployed.
WARNING
G
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the frontpassenger seat could then, for example, come
into contact with the vehicle's interior, especially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R
the classification of the person in the frontpassenger seat is correct and the frontpassenger front air bag is enabled or disabled in accordance with the person in the
front-passenger seat
R
the front-passenger seat has been moved
back as far back as possible.
R
the person is seated correctly.
Make sure, both before and during the journey, that the status of the front-passenger
front air bag is correct.
WARNING
G
If you secure a child in a child restraint system
on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
Safety
Z
Page 56
Occupant safety
54
WARNING
G
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too
close to the dashboard, the child could, in the
event of an accident:
R
come into contact with the vehicle's inte-
Safety
rior if the PASSENGER AIR BAG OFF indicator lamp is lit, for example
R
be struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even
fatal injury.
Move the front-passenger seat as far back as
possible. Always make sure that the shoulder
belt strap is correctly routed from the vehicle
belt sash guide to the shoulder belt guide on
the child restraint system. The shoulder belt
strap must be routed forwards and downwards from the vehicle belt sash guide. If necessary, adjust the vehicle belt sash guide and
the front-passenger seat accordingly. Always
observe the child restraint system manufacturer's installation instructions.
If OCS determines that:
R
The front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the frontpassenger front air bag is deactivated.
R
The front-passenger seat is occupied by a
child of up to twelve months old, in a standard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indicates that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp can
go out after the system self-test. This indicates that the front-passenger front air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. It is
recommended that you install
restraint system on a suitable rear seat.
the chi
R
The front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp lights up and remains lit after
the system self-test depending on the result
of the classification or, alternatively,goes out.
-
If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger seat
as far back as possible. Alternatively, a person of smaller stature can sit on a rear seat.
-
If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
R
The front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG OFF indicator lamp
goes out after the system self-test. This indicates that the front-passenger front air bag is
activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
Y page 58).
(
When the occupant classification system (OCS)
is malfunctioning, the red 6 restraint system
warning lamp in the instrument cluster and the
PASSENGER AIR BAG OFF indicator lamp light
up simultaneously. The front-passenger front air
bag is deactivated in this case and does not
deploy during an accident. Have the Occupant
Classification System (OCS) checked and
repaired immediately at a qualified specialist
workshop. Mercedes-Benz recommends that
you visit a Mercedes-Benz Commercial Van Center.
If the front-passenger seat, the seat cover or the
seat cushion are damaged, have the necessary
repair work carried out at a qualified specialist
workshop. Mercedes-Benz recommends that
you visit a Mercedes-Benz Commercial Van Center.
For safety reasons, Mercedes-Benz recommends that you only use seat accessories that
have been approved by Mercedes-Benz.
s does not
If the driver's air bag depl
oys, thi
mean that the front-passenger front air bag will
also deploy. The Occupant Classification System (OCS) categorizes the occupant on the
front-passenger seat. Depending on that result,
the front-passenger front air bag is either enabled or deactivated.
ld
Page 57
Occupant safety
55
System self-test
DANGER
G
If the PASSENGER AIR BAG OFF indicator
lamp does not light up during the system selftest, then the system is malfunctioning. The
front-passenger front air bag might be triggered unintentionally or might not be triggered at all in the event of an accident with
high deceleration. This poses an increased
risk of injury or even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occupant Classification System (OCS) checked
and repaired immediately at a qualified specialist workshop.
WARNING
G
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective function, e.g. when a person is seated in the frontpassenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dashboard. This poses an increasedrisk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R
the classification of the person in the frontpassenger seat is correct and the frontpassenger front air bag is enabled or disabled in accordance with the person in the
front-passenger seat
R
the person is seated properly with a correctly fastened seatbelt
R
the front-passenger seat has been moved
as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the frontpassenger seat may not be used. Do not
install a child restraint system on the frontpassenger seat. Have the Occupant Classification System (OCS) checked and repaired
immediately at a qualified specialist workshop.
WARNING
G
Objects between the seat surface and the
child restraint system could affect OCS operation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the frontpassenger seat. The backrest of the forwardfacing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
child restraint system manufacturer's installation instructions.
After the system self-test, the PASSENGER AIR
BAG OFF indicator lamp then shows the status
of the front-passenger front air bag (
For more information about the OCS, see "Problems with the Occupant Classification System"
Y page 56).
(
Y page 53).
Safety
Z
Page 58
Occupant safety
56
Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Y page 55).
Problem
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
Safety
passenger seat is occupied by an adult or a person of a stature corresponding to that of an
adult.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is:
R
unoccupied
R
occupied with the
weight of a child up to
twelve months old in a
child restraint system
Possible causes/consequences and M Solutions
The classification of the person on the front-passenger seat is incorrect.
X
Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (
X
If the PASSENGER AIR BAG OFF indicator lamp remains lit, the frontpassenger seat may not be used.
X
Have OCS checked as soon as possible at a Mercedes-Benz Commercial Van Center.
OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the child
seat.
X
Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
X
When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight using the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X
Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child
restraint system. If necessary, adjust the head restraint accordingly.
X
Make sure that no objects are applying additional weight onto the
seat.
X
If the PASSENGER AIR BAG OFF indicator lamp remains off, do not
install a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a suitable rear seat.
X
Have OCS checked as soon as possible at a Mercedes-Benz Commercial Van Center.
Y page 52).
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
WARNING
G
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified specialist workshop as soon as possible.
WARNING
G
A deployed air bag no longer offers any protection and cannot provide the intended protection in an accident. There is an increased
risk of injury.
Page 59
Occupant safety
57
Have the vehicle towed to a qualified specialist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
WARNING
G
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer operational and are unable to perform their intended protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The 6 restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hearing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to prevent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physical data relating to vehicle deceleration or acceleration, such as:
R
duration
R
direction
R
intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emergency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
R
the ignition is switched on
R
the components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
Y page 45)
(
R
the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independently of each other in certain frontal collision
situations:
R
Front air bags
R
Window curtain air bag, if the system determines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG OFF indicator lamp (
Y page 46).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed
with the ma
ximum amount of propellant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Tensioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
R
the distribution of forces during the collision
R
the collision angle
R
the deformation characteristics of the vehicle
R
the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
Z
Safety
Page 60
Children in the vehicle
58
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deployment.
The vehicle can be deformed considerably, without an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
Safety
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body members are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are activated independently of each other depending on
the apparent type of accident.
R
Side impact air bag and pelvis air bag on the
side on which an impact occurs, independent
from the Emergency Tensioning Device and
seat belt usage
The side impact air bag on the frontpassenger side deploys under the following
conditions:
-
the OCS system detects that the frontpassenger seat is occupied or
-
the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat
R
Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the frontpassenger seat is occupied
R
Emergency Tensioning Devices, if the system
determines that deployment can offer additional protection in this situation
R
Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer additional protection to that provided by the seat
belt
Not all air bags are deployed in an accident.
i
The different air bag systems work independently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or acceleration and the apparent type of accident:
R
Frontal collision
R
Side impact
R
Rollover
Automatic measures after an accident
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R
the hazard warning lamps are activated
R
the emergency lighting in the interior is activated
R
the vehicle doors are unlocked
R
the front side windows are lowered
R
air-recirculation mode is activated
R
climate control is switched off
R
the engine is switched off and the fuel supply
is cut off
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropriate to the age, weight and size of the child
R
be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
R
be sure to observe the instructions and safety
notes on the "Occupant classification system
Y page 52)
(OCS)" (
WARNING
G
If you leave children unsupervised in the vehicle, they could set it in motion by, for example:
R
release the parking brake.
R
shift the automatic transmission out of the
parking position P.
R
start the engine.
Page 61
Children in the vehicle
59
In addition, they may operate vehicle equipment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children unsupervised in the vehicle.
WARNING
G
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
WARNING
G
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Children may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Protect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seatbelts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Y page 47) and the notes on correct use of seat
Y page 48).
belts (
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
WARNING
G
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retractor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying attention to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Installing a child restraint system:
X
Make sure you observe the child restraint
system manufacturer's installation instructions.
X
Pull the seat belt smoothly from the belt outlet.
X
Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
X
Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled.
X
Push the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deactivating the special seat belt retractor:
X
Make sure you observe the child restraint
system manufacturer's installation instructions.
X
Press the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and child restraint systems
is required by law in:
R
all 50 states
R
the U.S. territories
R
the District of Columbia
R
all Canadian provinces
Safety
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Page 62
Children in the vehicle
60
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Commercial Van Center.
WARNING
G
If the child restraint system is installed incorrectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
Safety
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instructions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cushion. Never place objects, e.g. cushions, under
or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
WARNING
G
If a rearward facing child restraint system is
installed in the direction of travel by mistake,
it cannot protect as intended. This is the case
if, for instance, you install a rearward-facing
child restraint system on a rear seat opposite
to the direction of travel. In the event of an
accident, a child might not be restrained correctly. This poses an increased risk of injury or
even fatal injury.
Always install the rear seat in the direction of
travel before you install the rearward facing
child restraint system.
WARNING
G
If the child restraint system is installed incorrectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, striking vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems properly, even if they are not being used. Make
sure that you observe the child restraint system manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading guide-
Y page 242).
lines" (
WARNING
G
Child restraint systems or their securing systems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the securing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint systems
are:
R
the seat belt system
R
the LATCH-type (ISOFIX) securing rings
R
the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe the
information on the "Occupant Classification
System (OCS)" (
Y page 52). There you will also
find information on deactivating the frontpassenger front air bag.
All child restraint systems must meet the following standards:
R
U.S. Federal Motor Vehicle Safety Standards
213 and 225
R
Canadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system corresponds to the standards can be found on an
instruction label on the child restraint system.
This confirmation can also be found in the installation instructions that are included with the
child restraint system.
Observe the warning labels in the vehicle interior and on the child restraint system.
Page 63
LATCH-type (ISOFIX) child seat securing system
WARNING
G
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protection for children
whose weight combined with the child
restraint system is greater than 65 lbs (29 kg)
and who are secured using the safety belt
integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child and the child restraint system
together weigh more than 65 lbs (29 kg), only
use LATCH-type (ISOFIX) child restraint systems with which the child is also secured with
the vehicle seat belt. Also secure the child
restraint system with the Top Tether belt, if
available.
Always comply with the manufacturer's installation and operating instructions for the child
restraint system used.
Before installing a child seat, move the rear seat
backrest to an upright position. Do not adjust
the backrest of a seat with a LATCH-type (ISOFIX) child restraint system installed.
Before every trip, make sure that the LATCHtype (ISOFIX) child restraint system is engaged
correctly in both LATCH-type (ISOFIX) securing
rings
When fitting the child restraint system in
!
vehicles with a rear bench seat, make sure
that the seat belt for the center seat does not
get trapped. Otherwise, the seat belt could be
damaged.
Children in the vehicle
:
LATCH-type (ISOFIX) securing rings (basic
illustration)
X
Install the LATCH-type (ISOFIX) child restraint
system on both LATCH-type (ISOFIX) securing
rings :.
ISOFIX is a standardized securing system for
specially designed child restraint systems on
certain rear seats. LATCH-type (ISOFIX) securing rings : for a LATCH-type (ISOFIX) child
restraint system are installed between the seat
cushion and the seat backrest.
Non-LATCH-type (ISOFIX) child seats may also
be used and can be installed using the vehicle's
seat belt system. Install the child seat according
to the manufacturer's instructions.
Top Tether
Introduction
Top Tether provides an additional connection
between the child restraint system secured with
a LATCH-type (ISOFIX) system and the vehicle.
This helps reduce the risk of injury even further.
If the child restraint system is equipped with a
Top Tether belt, this should always be used.
61
Safety
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Page 64
Children in the vehicle
62
Top Tether anchorages
Safety
Example: rear bench seat
Top Tether anchorage ; is located at the bottom of the rear side of the rear seat on the cross
brace between the seat or bench seat legs.
X
Move head restraint : up.
X
Install the LATCH-type (ISOFIX) child restraint
system with Top Tether. Always comply with
the child restraint system manufacturer's
installation instructions when doing so.
X
Route Top Tether belt ? under head
restraint : between the two head restraint
bars.
X
Hook Top Tether hook = of Top Tether
belt ? into Top Tether anchorage ;.
Make sure that Top Tether belt ? is not twisted.
X
Tension Top Tether belt ?. Always comply
with the child restraint system manufacturer's installation instructions when doing so.
X
Move head restraint : back down again
slightly if necessary (
that you do not interfere with the correct routing of Top Tether belt ?.
Y page 89). Make sure
Child restraint system on the frontpassenger seat
General notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
the child restraint system on a rear seat.
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
always observe the instructions and safety
notes on the "Occupant Classification System
Y page 52).
(OCS)" (
You can thus avoid the risks that could arise as
a result of:
R
an incorrectly categorized person in the frontpassenger seat
R
the unintentional deactivation of the frontpassenger front air bag
R
the unsuitable positioning of the child
restraint system, e.g. too close to the dashboard
Rearward-facing child restraint system
If it is absolutely necessary to install a rearwardfacing child restraint system on the frontpassenger seat, always make sure that the
front-passenger front air bag is deactivated.
Only if the PASSENGER AIR BAG OFF indicator
lamp is permanently lit (
Y page 46)is the front-
passenger front air bag deactivated.
Always observe the child restraint system man-
ufacturer's installation and operating instructions.
Forward-facing child restraint system
If it is absolutely necessary to install a forwardfacing child restraint system on the frontpassenger seat, always move the frontpassenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the frontpassenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not touch
the roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Always make sure that the shoulder belt strap is
Page 65
Children in the vehicle
63
correctly routed from the vehicle belt outlet to
the shoulder belt guide on the child restraint
system. The shoulder belt strap must be routed
forward and down from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and the
front-passenger seat accordingly.
Always observe the child restraint system manufacturer's installation and operating instructions.
Override features/Child-proof locks
Important safety notes
WARNING
G
If children are traveling in the vehicle, they
could:
R
open doors, thus endangering other people
or road users
R
exit the vehicle and be caught by oncoming
traffic
R
operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
WARNING
G
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
WARNING
G
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Children may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Protect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof lock for sliding door
Safety
Child-proof lock/override feature for:
R
Sliding doors (Y page 63)
WARNING
G
If you leave children unsupervised in the vehicle, they could set it in motion by, for example:
R
release the parking brake.
R
shift the automatic transmission out of the
parking position P.
R
start the engine.
In addition, they may operate vehicle equipment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children unsupervised in the vehicle.
Sliding door (example: left side of the vehicle)
:
Child safety bolt
2
Sliding door released
3
Sliding door secured – then make sure that
the child-proof locks are working properly.
You can secure each sliding door individually
with the child-proof locks on the sliding doors.
A secured sliding door cannot be opened from
inside the vehicle. When the vehicle is unlocked,
the sliding door can be opened from the outside.
If the electric sliding door is secured, only the
sliding door rear controls are deactivated. If the
electric sliding door is unlocked, you can open
Z
Page 66
Driving safety systems
64
the electric sliding door using the corresponding
Å or Æ sliding door button in the center
console (
Y page 77).
Pets in the vehicle
WARNING
G
Safety
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
R
activate vehicle equipment and become
trapped, for example
R
activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sudden steering or braking, thereby injuring vehicle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehicle. Always secure animals properly during
the journey, e.g. use a suitable animal transport box.
driving style to the prevailing road and weather
conditions and maintain a sufficient, safe distance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
R
there is adequate contact between the tires
and the road surface
R
you use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
R
the speed information determined by the
vehicle is within the legally prescribed display
accuracy
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Y page 277).
ABS (Anti-lock Braking System)
General notes
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The òwarning lamp inthe instrument cluster
lights up when the ignition is switched on. The
lamp goes out when the engine starts running.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
R
EBD (Electronic Brake Force Distribution)
R
ABS (Anti-lock Braking System)
R
BAS (Brake Assist System)
R
ESP®(Electronic Stability Program)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can neither reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your
Important safety notes
Observe the important safety guidelines for the
driving safety system (
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
WARNING
G
If ABS is faulty, the wheels could lock when
braking. The steerability and braking characteristics may be severely impaired. Additionally, further driving safety systems are deactivated. There is an increased danger of skidding and accidents.
Drive on carefully. Have ABS checked immediately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning lamp
(
Y page 222) lights up while the engine is run-
ning and the display shows a message:
Y page 64).
Page 67
R
on vehicles without steering wheel buttons
Y page 190)
(
R
on vehicles with steering wheel buttons
Y page 204)
(
BAS, Hill Start Assist and ESP
®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
X
If ABS intervenes: continue to depress the
brake pedal with force until the braking situation is over.
X
To make a full brake application: depress
the brake pedal with full force.
BAS (Brake Assist System)
General notes
BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Driving safety systems
Brakes
X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribution)
General notes
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Important safety notes
Observe the important safety guidelines for the
driving safety system (
WARNING
G
If EBD is malfunctioning, the rear wheels can
lock, e.g.under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified specialist workshop.
Y page 64).
65
Safety
Important safety notes
Observe the important safety guidelines for the
driving safety system (
WARNING
G
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning lamp
lights up while the engine is running
(
Y page 222) and the display shows a message:
R
on vehicles without steering wheel buttons
Y page 194)
(
R
on vehicles with steering wheel buttons
Y page 208)
(
Y page 64).
If EBD is malfunctioning, the $ warning lamp
(
Y page 221) lights up while the engine is run-
ning and the display shows a message.
R
on vehicles without steering wheel buttons
Y page 193)
(
R
on vehicles with steering wheel buttons
Y page 207)
(
Other driving systems and driving safety systems then also fail.
ESP®(Electronic Stability Program)
General notes
ESP®monitors driving stability and detects a
tendency of the vehicle to understeer or oversteer (skidding) in good time. If ESP
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
®
detects
Z
Page 68
Driving safety systems
66
put is also modified to keep the vehicle on the
desired course within physical limits. ESP
also stabilize the vehicle during braking.
®
also monitors traction, i.e. power trans-
ESP
mission between the tires and the road surface.
The integrated traction control supports you
when pulling away or accelerating on wet, slippery orslick roads. Should the drive wheels spin,
traction control brakes them individually. In
Safety
addition, greater drive torque is transmitted to
the wheel or wheels with traction. If traction on
the road surface is not sufficient, even ESP
not allow you to pull away without difficulty. The
type of tires and total weight of the vehicle as
well as the gradient of the road also play a crucial role. Traction control remains active if you
deactivate ESP
®
.
If the h warning lamp in the instrument cluster goes out before beginning the journey, ESP
is automatically active.
The hwarning lamp inthe instrument cluster
flashes when ESP
X
Do not deactivate ESP®under any circum-
®
intervenes:
stances.
X
when driving off, apply as little throttle as
possible.
X
adapt your speed and driving style to the prevailing road conditions.
Important safety notes
Observe the important safety guidelines for the
driving safety system (
WARNING
G
®
If ESP
is malfunctioning it will not provide
any vehiclestabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®
checked at a qualified specialist
workshop.
Do not run the vehicle on a roller dynamom-
!
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
®
is malfunctioning, the h warning
If ESP
lamp (
Y page 222) lights up continuously while
Y page 64).
®
the engine is running and the display shows a
message.
can
R
on vehicles without steering wheel buttons
Y page 194)
(
R
on vehicles with steering wheel buttons
Y page 208)
(
®
ESP
is deactivated if the å warning lamp in
the instrument cluster is lit when the engine is
running.
Only use wheels with the recommended tire
sizes. Only then will ESP
®
will
Deactivating or activating ESP
WARNING
G
If you deactivate ESP
bilizes the vehicle. There is an increased risk
®
of skidding and an accident.
Only deactivate ESP
®
function properly.
®
®
, ESP®no longer sta-
®
in the situations descri-
bed in the following.
It may be best to deactivate ESP
®
in the follow-
ing situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
Activate ESP
bed above no longer apply. Otherwise, ESP
®
as soon as the situations descri-
®
assistance for stabilizing the vehicle will remain
significantly reduced, even if the vehicle starts
to skid.
®
If you deactivate ESP
R
the å warning lamp in the instrument clus-
:
ter lights up
R
the ÷ warning lamp in the instrument cluster flashes if the wheels are spinning
R
ESP®assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h) is significantly reduced
R
engine torque is no longer limited and the
drive wheels are able to spin. The spinning of
the wheels results in a cutting action for better traction on loose surfaces
R
traction control is still activated
R
ESP®still provides support when you brake
Page 69
Theft deterrent locking system
67
Depending on the equipment in the vehicle, you
can activate or deactivate ESP
®
when the
engine is running by using the å button or by
using the on-board computer:
R
on vehicles without steering wheel buttons
Y page 174)
(
R
on vehicles with steering wheel buttons
Y page 184)
(
å button (equipment-dependent)
X
To activate/deactivate: when the engine is
running, press the å button.
The å warning lamp in the instrument
cluster lights up when ESP
®
is deactivated.
Trailer stabilization
Observe the important safety guidelines for the
driving safety system (
WARNING
G
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerving. Trailers with a high center of gravity can
tip over before ESP
a risk of an accident.
Always adapt your driving style to the prevailing road and weather conditions.
®
ESP
trailer stabilization counteracts critical
driving situations in good time and thereby provides considerable assistance when driving with
a trailer. Trailer stabilization is part of ESP
If the sensor system and evaluation logic detect
trailer swinging movements, ESP
lization firstly brakes individual vehicle wheels in
a targeted manner. It thus counteracts swinging
movements. If the swinging movements do not
stop, the vehicle is braked until the vehicle/
Y page 64).
®
can detect this. There is
®
trailer stabi-
®
.
trailer combination is stabilized. If necessary,
the vehicle's engine output is limited.
If your vehicle with trailer (vehicle/trailer combination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only by
braking. ESP
®
trailer stabilization helps you to
stabilize the vehicle/trailer combination in this
ituation.
s
®
trailer stabilization is activated above
ESP
speeds of about 40 mph (65 km/h).
®
is switched off or deactivated because of
If ESP
a malfunction, the trailer stabilization system
will not function.
Crosswind Assist
Observe the important safety guidelines for the
driving safety system (
Strong crosswind gusts can impair the roadholding of your vehicle when driving straight
ahead. The Crosswind Assist function integrated in ESP
®
reduces these impairments.
Depending on the direction and intensity of the
side wind, Crosswind Assist intervenes automatically. ESP
®
ing to assist you in keeping the vehicle in the
lane. When Crosswind Assist intervenes, the
display shows the traffic sign for strong side
winds and the Crosswind Assist
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react:
R
in the event of severe jolts and vibrations, e.g.
when driving over uneven surfaces or potholes
R
when grip is reduced, e.g. on snow or ice or
when hydroplaning
Crosswind Assist does not work if ESP
tivated or disabled because of a malfunction.
Y page 64).
intervenes with stabilizing brak-
message.
®
is deac-
Theft deterrent locking system
Immobilizer
X
To activate: remove the key from the ignition
lock.
X
To deactivate: turn the key to position 2 in
the ignition lock.
Safety
Z
Page 70
Theft deterrent locking system
68
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehicle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
The immobilizer is always deactivated when
i
you start the engine.
Safety
ATA (Anti-Theft Alarm system)
X
To arm: lock the vehicle with the key.
Indicator lamp : in the overhead control
panel flashes.
X
To disarm: unlock the vehicle with the key.
or
X
Insert the key into the ignition lock.
If the alarm system is armed, a visual and audible alarm is triggered when the following are
opened:
R
a door
R
the vehicle with the mechanical key
R
the tailgate/rear door
R
the hood
X
To stop the alarm: press the % or &
button on the key.
or
X
Insert the key into the ignition lock.
The alarm stops.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
Page 71
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Y page 31).
Key
Keep the SmartKey away from strong mag-
!
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicinity of powerful electrical installations.
Do not keep the key:
R
with electronic devices, e.g. a mobile phone
or another key
R
with metallic objects, e.g. coins or metal foil
R
in metallic objects, e.g. metal cases
This can affect the key's functionality.
69
Key
Important safety notes
WARNING
G
If children are left unsupervised in the vehicle,
they could:
R
open the doors, thus endangering other
people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of
park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
WARNING
G
If you attach heavy or large objects to the
SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do notattach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Key functions
:
Battery check lamp
;
& To lock the vehicle centrally
=
5 To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?
Mechanical key
A
% To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To prevent theft, only use the
key in the immediate vicinity of the vehicle.
Change the batteries immediately if battery
check lamp : does not light up briefly with
every press of a button (
X
To unlock centrally: press the % button.
The turn signals flash once.
Y page 72).
Opening and closing
Z
Page 72
Key
70
To unlock the sliding doors and the tail-
X
gate or rear door only: press the 5 but-
ton.
The turn signals flash once.
If you do not open the vehicle within approximately 40 seconds of unlocking:
R
the vehicle is locked again.
R
the anti-theft protection is armed again.
X
To lock centrally: press the & button.
The indicator lamps flash three times if:
R
the anti-theft protection is armed.
R
all the doors and the tailgate or rear door
are closed.
X
Check the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to centrally lock and unlock the following:
Opening and closing
R
the driver's and the front-passenger door
R
the sliding doors
R
the tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
Y page 70).
(
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
R
using the on-board computer on vehicles with
steering wheel buttons (
R
at a specialist qualified workshop for vehicles
Y page 188)
without steering wheel buttons
After unlocking using the remote control, the
n in the dark. For
surround lighting also goe
s o
vehicles with steering wheel buttons, the surround lighting can be activated and deactivated
in the on-board computer (
Y page 187).
X
To change the setting: press and hold down
the % and & buttons simultaneously
until the battery check lamp flashes twice
(
Y page 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the
& or % button to:
R
lock or
R
unlock the vehicle
The key now functions as follows:
To unlock the driver's door or front doors:
X
press the % button once.
X
To unlock centrally: briefly press the %
button twice.
X
To lock centrally: press the & button.
X
To restore factory settings: press and hold
down the % and & buttons simultaneously until the battery check lamp flashes
twice (
Y page 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechanical key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
The alarm can be stopped in the following two
ways:
X
Press the % or & button on the SmartKey.
or
X
Insert the SmartKey into the ignition lock.
Y page 68).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
R
the driver's and front-passenger door (Cargo
Van)
or
R
the driver's door (Passenger Van)
Page 73
Key
71
Removing the mechanical key
X
Slide release catch : in the direction of the
arrow and, at the same time, remove mechanical key ; from the SmartKey completely.
Inserting the mechanical key
X
Push mechanical key ; completely into the
SmartKey until it engages and release
catch : is back in its basic position.
Unlocking/locking the vehicle using
the mechanical key
The door lock for unlocking in an emergency is
on the driver’s door.
X
To unlock the driver's door: insert the
mechanical key fully into the driver's door
lock and turn it counter-clockwise.
The driver’s door is unlocked.
X
To lock the vehicle: lock all doors except the
driver's door from the inside. To do this, push
down the door-locking knobs.
X
Insert the mechanical key fully into the driver's door lock and turn it clockwise.
The driver's door is locked.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
Environmental note
H
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified specialist workshop or a special
collection point for used batteries.
Mercedes-Benz recommends that you have the
battery changed at a qualified specialist workshop.
Checking the battery
Opening and closing
Battery of the key
Important safety notes
WARNING
G
Batteries contain toxic and corrosive substances. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
X
Press the & or % button.
If battery check lamp : lights up briefly, the
battery is sufficiently charged.
If battery check lamp : does not light up
briefly, the battery is empty.
X
Change the battery (Y page 72).
If the SmartKey battery is checked within the
signal range of the vehicle, pressing the & or
% button results in:
R
lock or
R
unlock the vehicle
Z
Page 74
Key
72
The battery may be obtained at any qualified
i
specialist workshop.
Changing the battery
You need a type CR 2025 3 V cell battery.
X
Pull out the mechanical key from the Smart-
Y page 70).
Key (
Opening and closing
X
Push mechanical key ; into the opening in
the SmartKey in the direction of the arrow
until battery compartment cover : opens.
When doing so, do not hold battery compartment cover : shut.
X
Remove battery compartment cover :.
X
Tap the SmartKey against the palm of your
hand so that battery = falls out of the battery
compartment.
X
Insert the new battery into the battery tray
with the positive pole facing upwards. Use a
lint-free cloth to do so.
X
Install battery compartment cover : to the
key casing with the front lugs first and push
closed.
X
Slide mechanical key ; back into the SmartKey (
Y page 71).
X
Check the function of all SmartKey buttons on
the vehicle.
Problems with the key
Problem
It is no longer possible to
lock the vehicle using
the SmartKey.
The turn signals do not
flash when the vehicle is
locked.
It is no longer possible to
lock or unlock the vehicle using the SmartKey.
Possible causes/consequences and M Solutions
The doors are not closed properly.
X
Close the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
X
Lock the vehicle using the mechanical key (Y page 71) or press
down the locking knob and then close the doors.
X
Have the central locking system checked as soon as possible at a
qualified specialist workshop.
The SmartKey battery is weak or discharged.
X
Point the tip of the SmartKey at the driver's door handle from very
close range and press the % or & button.
If this does not work:
X
Replace the SmartKey battery (Y page 72).
or
X
Lock or unlock the vehicle using the mechanical key (Y page 71).
Page 75
Central locking
73
Problem
Possible causes/consequences and M Solutions
The SmartKey is faulty.
X
Lock the vehicle with the mechanical key (Y page 71).
X
Have the SmartKey checked at a qualified specialist workshop.
The engine cannot be
started using the SmartKey.
The on-board voltage is too low.
X
Switch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary (Y page 262).
or
X
Jump-start the vehicle (Y page 272).
or
X
Consult a qualified specialist workshop.
You have lost a SmartKey.
You have lost the
mechanical key.
X
Have the SmartKey deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the mechanical locks replaced.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the mechanical locks replaced.
Central locking
Important safety notes
WARNING
G
If children are left unsupervised in the vehicle,
they could:
R
open the doors, thus endangering other
people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of
park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
WARNING
G
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central locking
buttons on the driver's door.
Opening and closing
Z
Page 76
Sliding door
74
X
To unlock: press the % button.
X
To lock: press the & button.
If the driver's or front-passenger door is open,
the open door is not locked.
All other doors and the tailgate/rear doors
are locked.
If a sliding door or the tailgate/rear door is
Opening and closing
open, only the driver's and front-passenger
doors are locked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
key.
If the vehicle has been locked using the locking
button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will trigger the anti-theft alarm system. Switch off the
Y page 68).
alarm (
Automatic locking
When the ignition is switched on, the vehicle will
lock automatically from a speed of approximately 9 mph (15 km/h).
You could therefore be locked out if:
R
the vehicle is being pushed.
R
the vehicle is being towed.
R
the vehicle is being tested on a dynamometer.
If the vehicle has been automatically locked and
a front door is opened from the interior while the
vehicle is stationary, the vehicle unlocks centrally.
Driver's door and front-passenger
door
Door handle (example driver's door)
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
X
Pull door handle ;.
If a front door is locked, locking knob : pops
up. The door is unlocked and opens.
X
To switchon: press andhold the % button
until an acoustic tone sounds.
X
To switch on : press and hold the & but-
ton until an acoustic tone sounds.
Sliding door
Important safety notes
WARNING
G
When you open the sliding door, the sliding
door could hit other people as it moves backwards. There is a risk of injury.
Only open the sliding door when traffic conditions permit.
Page 77
WARNING
G
If theopen sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is
a risk of injury.
Always make sure that the open sliding door is
engaged.
Do not use the lower sliding door guide (car-
!
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mechanism.
When you open the sliding door, first make
!
sure that:
R
the rear door is not opened to an angle of
270°.
R
the rear door is not clipped into the door
retainer.
The sliding door could otherwise collide with
the opened rear door and the doors could be
damaged.
Information on opening and closing the rear
doors can be found under "Rear doors"
Y page 79).
(
Opening and closing from the outside
Electric sliding door
X
To close: pull door handle : in the direction
of the arrow.
The sliding door is released from its lock.
X
Push the sliding door forwards using door
handle : and close.
Opening/closing from the inside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
X
To open: pull back rocker switch :.
If the door is locked, locking knob = pops up.
The sliding door unlocks and opens.
X
Push back the sliding door using door handle ; until it engages
X
Check the sliding door detent.
X
To close: press rocker switch : forwards.
The sliding door is released from its lock.
X
Push the sliding door forwards using door
handle ; and close.
75
Opening and closing
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
X
To open: pull door handle : in the direction
of the arrow.
The sliding door opens.
X
Push back the sliding door using door handle : until it engages.
X
Check the sliding door detent.
Electric sliding door
Important safety notes
WARNING
G
When you open the sliding door, the sliding
door could hit other people as it moves backwards. There is a risk of injury.
Only open the sliding door when traffic conditions permit.
Do not use the lower sliding door guide (car-
!
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mechanism.
Z
Page 78
Electric sliding door
76
You must reset the electric sliding door if there
has been a malfunction or an interruption in the
voltage supply (
Please note, if the child-proof locks have
i
Y page 78).
been activated, you cannot open the sliding
door from the inside. You can only open a
sliding door from the inside if the child-proof
locks have not been activated. Further information can be found under "Child-proof locks
for the sliding door" (
ing/closing from the inside" (
Y page 63) and "Open-
Y page 77).
Obstacle detection with reversing
feature
The sliding door is equipped with automatic
obstacle detection with reversing feature. If a
solid object blocks or restricts the sliding door
during the automatic closing process, the slid-
Opening and closing
ing door opens again automatically. If the sliding
door is obstructed during the opening procedure, it moves back a few centimeters in the
opposite direction and stops.
Automatic obstacle detection with reversing
feature is only an aid. It is not a substitute for
your attentiveness when closing the electrical
sliding door.
If an obstacle is detected, the display shows the
Left-hand Electric Sliding Door
Obstruction Detected message for example,
and five warning tones sound.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
over the last 8 mm of the closing movement
This means that the reversing feature cannot
prevent someone being trapped in these situations. There is a risk of injury.
When closing, make sure that no-one has any
parts of the body within the closing area.
If someone is trapped:
R
press the 5 button on the SmartKey, or
R
pull the exterior door handle, or
R
press the corresponding sliding door button in the center console, or
R
press the button on the door frame, or
R
pull the rocker switch on door handle
Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
If the vehicle is equipped with two electric sliding doors; the 5 button on the SmartKey can
only be used to open or close one of the two
sliding doors (
X
To open: pull door handle : in the direction
of the arrow.
or
X
Press the 5 button on the SmartKey for
longer than 0.5 seconds.
The sliding door unlocks, automatic operation
is started and the sliding door opens. In addition, you will hear two warning signals.
X
To close: pull door handle : in the direction
of the arrow.
or
X
Press the 5 button on the SmartKey for
longer than 0.5 seconds.
The sliding door is released from its lock and
automatic operation is started. The sliding
door closes.
If you press the 5 button on the SmartKey,
you will hear two warning signals while the
doors close.
X
To interrupt automatic operation: pull door
handle : again.
or
X
Press the 5 button on the SmartKey again.
In unfavorable operating conditions, e.g.
i
frost, ice or heavy soiling, you can press and
Y page 78).
Page 79
Electric sliding door
77
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Opening/closing from the inside
If the sliding door is unlocked, you can open and
close the sliding door from the inside with these
controls:
R
the Å or Æ sliding door button in the
front on the lower center console
R
the sliding door button on the B-pillar next to
the door sill
R
the rocker switch on the door handle
:
Sliding door button for the sliding door on
the left-hand side
;
Sliding door button for the sliding door on
the right-hand side
=
Rocker switch
?
Locking knob
A
Sliding door button in the door frame
You can only open a sliding door from the inside
if the child-proof locks have not been activated.
If the sliding door is locked, the sliding door
must first be unlocked.
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
X
To open: briefly press the respective Å or
Æ sliding door button in the center con-
sole.
or
X
Briefly press sliding door button A in the
door frame.
or
X
Briefly pull back rocker switch =.
If the sliding door is unlocked, automatic
operation is started and the sliding door
opens.
If you use the Å or Æ sliding door button in the center console you will hear two
warning signals during the opening procedure.
The indicator lamp in the Å or Æ sliding
door button in the center console flashes for
the duration of automatic operation.
The indicator lamp in the Å or Æ sliding
door button in the center console is lit whenever the respective sliding door is open.
Depending on the vehicle equipment, the display can also show the Sliding Door Open
message.
X
To close: briefly press the respective Å or
Æ sliding door button in the center con-
sole.
or
X
Briefly press sliding door button A in the
door frame.
or
X
Briefly press rocker switch = forward.
The sliding door is released from its lock and
automatic operation is started. The sliding
door closes.
If you use the Å or Æ sliding door button in the center console you will hear two
warning signals during the closing procedure.
The indicator lamp in the respective Å or
Æ slidingdoor button in the center console
goes out whenever the sliding door is closed.
X
To interrupt automatic operation: press
the respective Å or Æ sliding door button in the center console again.
or
Opening and closing
Z
Page 80
Tailgate
78
X
Press sliding door button in the door frame
A.
or
X
Briefly pull back rocker switch =.
In unfavorable operating conditions, e.g.
i
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Programing the key button for the
sliding door
If the vehicle is equipped with two electric sliding doors, the 5 sliding door button on the
Opening and closing
key can only be programmed for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5 button on
the key.
Resetting the sliding door
You must reset the sliding door if there has been
a malfunction or an interruption in the voltage
supply.
X
If the sliding door is open: close it by hand.
X
Using the Å or Æ sliding door button on
the center console, open the sliding door at
least 15.8 in (40 cm) and then close the sliding door completely.
X
When the sliding door is closed, open the sliding door fully using the Å or Æ sliding
door button on the center console.
The sliding door is reset and operational.
X
Close the sliding door if required.
Problems with the sliding door
The electric sliding door is locked in place.
Unfavorable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door.
X
Press and hold the sliding door button until
the sliding door has opened or closed.
The sliding door moves with increased force.
Observe that, in such circumstances, the
obstacle detection is less sensitive. To stop
the movement, release the sliding door button.
X
Remove the cause of the blockage at the earliest opportunity.
:
Sliding door button for sliding door on the
left-hand side
;
Sliding door button for sliding door on the
right-hand side
X
Make sure that the sliding door to be programmed is open.
X
Turn the key to position 2 in the ignition lock.
X
Press and hold the Å or Æ sliding door
button in the center console for the appropriate sliding door until the sliding door is closed
and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmed or L. Slide Door Pro‐
grammed/R. Slide Door Programmed mes-
sage.
Tailgate
Important safety notes
WARNING
G
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particularly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tailgate. Never drive with the tailgate open.
The tailgate swings upwards and to the rear
!
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Page 81
Rear doors
79
You will find details of the tailgate opening
dimensions under "Technical data"
Y page 311).
(
Opening and closing
X
To open: press button : on the handle.
X
Raise the tailgate.
X
To close: pull the tailgate firmly downwards
by strap ; and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required.
In an emergency, you can open the tailgate
using the release catch for service purposes.
X
Pry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver
from the vehicle tool kit.
X
Insert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
X
Swing the tailgate upwards.
Rear doors
Important safety notes
WARNING
G
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, particularly if the vehicle is moving, exhaust
fumes could enter the passenger compartment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
WARNING
G
If you open a rear door, you could:
R
endanger other people or road users
R
be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic conditions permit. Always make sure that the rear
doors are properly locked.
WARNING
G
If you open the rear doors 90°, the rear lights
are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an accident.
You should therefore ensure in this and similar situations that the vehicle is visible from
the rear in accordance with the relevant
Opening and closing
Z
Page 82
Rear doors
80
national regulations, by using the warning triangle, for instance.
Make sure that there is sufficient clearance
!
when opening the rear doors. You could otherwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of
approx. 90° and, if necessary, 180° or 270°.
Always make sure that the open rear door is
correctly engaged in the detent.
Opening and closing from the outside
Opening the right-hand rear door
X
Make sure that the right-hand rear door is
open and engaged.
X
Pull release handle : in the direction of the
arrow.
X
Swing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Y page 81).
Closing the rear doors from the outside
X
If necessary, pull the rear door away from the
magnetic door retainer (
X
Close the left-hand rear door firmly from the
outside.
X
Close the right-hand rear door firmly from the
outside.
Y page 81).
Opening and closing
X
Pull handle :.
X
Swing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Opening the left-hand rear door
Y page 81).
Opening/closing from the inside
Release the lever on the inside of the rightrear door
A white section on latch ; indicates that the
rear door is unlocked.
You can only open the locked rear doors
i
from the inside if the child-proof locks have
not been activated.
X
To unlock: slide latch ; to the left.
You will see a white marking.
X
To open: pull opening lever : up and open
the rear door.
X
Swing the rear door to the side until it
engages.
If you open a locked rear door from inside,
i
you only unlock the rear door. The other doors
remain locked.
The rear door can also be opened beyond 90
degrees (
Y page 81).
Page 83
X
To close: make sure that the left-hand rear
door is closed.
X
Pull the rear door firmly by the door handle to
close it.
X
To lock: slide latch ; to the right.
The white section is no longer visible.
Opening at an angle of 180° or 270°
Depending on the vehicle equipment, you can
open the rear doors up to an angle of 180° or
270° (side wall).
When you open the sliding door, first make
!
sure that:
R
the rear door is not opened to an angle of
270°.
R
the rear door is not clipped into the door
retainer.
The sliding door could otherwise collide with
the opened rear door and the doors could be
damaged.
Door retainer (example: right rear door)
X
Open the rear door to about 45°.
X
Pull and hold door retainer : in the direction
of the arrow.
X
Open the rear door more than 90°, so that the
door retainer cannot engage.
X
Release the door retainer and open the door
to an angle of 180° or 270°.
Side windows
Magnetic door retainer
X
With the rear door opened to an angle of 270°
push it against the magnetic door retainer =
on the side wall.
When themagnet on rear door ; is in contact
with magnetic door retainer =, the rear door
is held in this position.
Side windows
Important safety notes
WARNING
G
While opening the side windows, body parts
could become trapped between the side window and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side window during the opening procedure. If somebody becomes trapped, release the switch or
pull the switch to close the side window again.
WARNING
G
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
81
Opening and closing
WARNING
G
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Z
Page 84
Side windows
82
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the
vehicle.
WARNING
G
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
Opening and closing
blocks or restricts a side window from moving
upwards during the automatic closing process,
the side window opens again automatically. During the manual closing process, the side window
only opens again automatically after the corresponding switch is released. The automatic
reversing feature is only an aid and is no substitute for your attention when closing a side window.
WARNING
G
The reversing feature does not react:
R
to soft, light and thin objects, e.g. small fingers
R
while resetting
This means that the reversing feature cannot
prevent someone being trapped in these situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side windows
:
Power window, left
;
Power window, right
The switches on the driver's door take precedence.
X
To open manually: press and hold the corresponding switch.
X
To open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
X
To close manually: pull the corresponding
switch and hold it.
X
To close fully: pull the corresponding switch
beyond the point of resistance and release it.
Automatic operation is started.
X
To interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for
about five minutes or until you open a front door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R
to unlock the vehicle
R
to open the side windows
The convenience opening feature can only be
operated using the key. The key must be close to
the driver's door handle.
Page 85
X
Convenience opening: point the tip of the
key at the driver's door handle.
X
Press and hold the % button until the side
windows are in the desired position.
X
To interrupt convenience opening: release
the % button.
Convenience closing feature
WARNING
G
When using the convenience closing feature,
parts of the body could be trapped in the closing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is operating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can close the
side windows at the same time.
The SmartKey must be close to the driver's door
handle.
Observe the notes on the automatic reversing
feature for the side windows (
X
Convenience closing feature: point the tip
of the SmartKey at the driver's door handle.
X
Keep the & button pressed until all side
windows are fully closed.
X
Make sure that all side windows are closed.
To interrupt convenience closing feature:
X
release the & button.
Y page 82).
Side windows
Problems with the side windows
WARNING
G
If you close a side window again immediately
after it has been blocked or reset, the side
window closes with increased or maximum
force. The reversing feature is then not active.
Parts of the body could be trapped in the closing area in the process. This poses an
increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again to
reopen the side window.
If you cannot completely open or close a side
window:
If there are no objects or leaves in the window
guide that prevent the sliding sunroof from closing, there has been a malfunction or the onboard voltage has been interrupted.
X
Reset the side window (Y page 83).
83
Opening and closing
Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the voltage supply.
X
Turn the SmartKey to position 2 in the ignition
lock.
X
Pull the two power window switches and hold
for approximately one second after closing
the side window.
X
If the side windows remain closed after the
button has been released, they have been
reset correctly. If this is not the case, repeat
the steps above for the open window.
Z
Page 86
84
Seats
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Y page 31).
Seats
Driver's and front-passenger seat
Important safety notes
WARNING
G
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children unsupervised in the vehicle.
WARNING
G
Seats, steering wheel and mirrors
You could lose control of your vehicle if you do
the following while driving:
R
adjust the driver's seat, head restraint,
steering wheel or mirrors
R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steering wheel and mirror and fasten your seat belt
before starting the engine.
WARNING
G
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
WARNING
G
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of
the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
WARNING
G
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dashboard or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
WARNING
G
The seat belt does not offer the intended level
of protection if you have not moved the backrest to an almost vertical position. When braking or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
WARNING
G
If the head restraints are not installed or not
adjusted correctly, they cannot provide protection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints installed. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Page 87
Seats
85
To avoid damage to the seats and the seat
!
heating, observe the following information:
R
keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R
if the seat covers are damp or wet, do not
switch on the seat heating. The seat heating should also not be used to dry the seats.
R
clean the seat covers as recommended;
see the "Interior care" section.
R
do not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passengers, if possible.
R
when the seat heating is in operation, do
not cover the seats with insulating materials, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
R
Position the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
R
Your arms should be slightly bent when you
are holding the steering wheel.
R
Avoid seat positions that prevent the seat belt
from being correctly routed. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
R
Adjust the head restraint so that it supports
the back of the head at eye level.
R
The distance from the pedals should be such
that you can depress them fully.
Please also observe the important safety notes
on "Air bags" (
Y page 47) and "Child restraint systems"
(
Y page 59).
(
Y page 50), "Seat belts"
Adjusting the seat manually
:
Seat fore-and-aft adjustment
;
Seat cushion angle adjustment
=
Seat height adjustment
?
Seat backrest adjustment
To adjust the seat fore-and-aft position:
X
pull lever : up.
X
Slide the seat forward or back until you can
depress the pedals.
X
Release lever :.
X
Slide the seat forward or back until you hear it
engage.
X
To adjust the seat height: press or pull lever
= repeatedly until you have reached the
desired seat height.
X
To adjust the backrest: turn handwheel ?
towards the front.
The seat backrest moves to a vertical position.
X
Turn handwheel ? towards the rear.
The seat backrest tilts towards the rear.
X
To adjust the seat angle: turn handwheel ;
towards the front.
The front of the seat cushion tilts down.
X
Turn handwheel ; towards the rear.
The front of the seat cushion tilts up.
Adjusting lumbar support
To support the lumbar region, you can set the
backrest contour of each front seat (4-way lumbar support) electrically.
Seats, steering wheel and mirrors
Z
Page 88
Seats
86
Electrically adjustable lumbar support
:
To raise the backrest contour
;
To soften the backrest contour
=
To lower the backrest contour
?
To harden the backrest contour
Rear bench seats
General notes
For a variable configuration of the vehicle interior in the rear, you can:
Rear bench seat
R
remove the rear bench seat by releasing the
quick-locking mechanism (
Y page 88)
Guide rails : of the seat rail system allow you
to:
R
secure rear bench seats in up to two rear seat
rows
The only way to ensure that the rear bench seats
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
Seating variants
WARNING
G
If the rear bench seats are not installed as
described, the safety precautions integrated
into the rear bench seats cannot protect as
intended. There is an increased risk of injury.
Only install the rear bench seats as described.
Only use rear bench seats approved for the
vehicle.
You can install rear bench seats with two or
three seats.
The seating variants shown are only permitted if
the conditions named below for safe rear seating are met. Other seating variants are not permitted and can endanger the occupants.
Bench seat anchorage
Seats, steering wheel and mirrors
WARNING
G
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is moving. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
Example: seat rail system with quick-locking mechanism
Seating variants facing forwards
EE
EASY-ENTRY/EXIT feature
If a rear bench seat is marked withEE in the
illustrations, a rear bench seat must be installed
with the EASY-ENTRY/EXIT feature in the position indicated.
If a rear bench seat is not marked, a rear bench
seat without an EASY-ENTRY/EXIT section must
be installed in the position indicated.
Page 89
Please observe the following conditions for safe
rear seating:
R
Only use rear bench seats approved for the
vehicle.
R
A rear bench seat with three seats without
EASY-ENTRY/EXIT feature may only be installed if there is no other row of rear seats behind
it.
R
Passengers may only use the seats if the rear
bench seat has engaged correctly
Y page 88).
(
EASY-ENTRY/EXIT feature
WARNING
G
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is moving. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
WARNING
G
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
WARNING
G
The rear bench seat will not engage when folded forward. The rear bench seat may inadvertently fold backward while accelerating,
braking, changing direction suddenly or in the
event of an accident, for example. People
within the sweep of the rear bench seat may
become trapped. There is a risk of injury.
Before driving off, always fold back the rear
bench seat if it is folded forward. Make sure
that the rear bench seat is fully engaged.
The only way to ensure that the rear bench seat
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
The rear seat leg is only engaged when the red
indicator tab is no longer visible and is fully
retracted into the seat leg.
Seats
Rear bench seat with EASY-ENTRY
:
Handle
;
EASY-ENTRY release handle
=
Indicator tab for seat legs locking mechanism
?
Release handle for front seat legs
If you fold the EASY-ENTRY section of the rear
bench seat forward, it is simpler and easier to
get into or out of the second row of seats.
To fold the EASY-ENTRY section forward:
X
pull EASY-ENTRY release handle ; up.
X
Fold the EASY-ENTRY section forward with
the aid of release handle ;.
X
To fold the EASY-ENTRY section back: fold
the EASY-ENTRY section back until it engages
in the seat anchorages.
Indicator tab = is no longer visible.
The EASY-ENTRY section has engaged correctly if:
R
the seat legs engages audibly
R
indicator tab = is no longer visible and is
fully retracted into the seat leg
X
To remove the EASY-ENTRY section: pull
EASY-ENTRY release handle ; up.
X
Fold the EASY-ENTRY section forward.
X
Pull the release handle for front seat legs?
up.
X
Fold the EASY-ENTRY section further forward.
X
Lift the EASY-ENTRY section up and out of the
anchorage.
X
To install the EASY-ENTRY section: place
the front seat leg of the EASY-ENTRY section
on the seat anchorage and allow to engage.
X
Fold the EASY-ENTRY section back.
The rear seat leg of the EASY-ENTRY section
engages audibly. Indicator tab = on the seat
leg is no longer visible.
87
Seats, steering wheel and mirrors
Z
Page 90
Seats
88
The EASY-ENTRY section has engaged correctly if:
R
the seat legs engages audibly
R
indicator tab = is no longer visible and is
fully retracted into the seat leg
If the EASY-ENTRY section has not engaged correctly:
X
Fold the EASY-ENTRY section forward.
X
Fold the EASY-ENTRY section back again and
check the locking mechanism.
Removing/installing the rear bench
seat
Standard rear bench seat:
WARNING
G
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is moving. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
WARNING
G
If the rear bench seat is not installed as described or an unsuitable rear bench seat is installed, the seat belts may not provide protection
Seats, steering wheel and mirrors
as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
The only way to ensure that the rear bench seat
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
Always observe the notes about the seating variants (
Y page 86).
:
Release handle for rear seat anchorage
;
Release handle for front seat legs
=
Seat anchorages
X
To remove: fold release handle for rear seat
anchorage : up.
X
Tilt the rear bench seat forward by the upper
edge of the seat backrest.
X
Pull release handle for front seat legs ; up.
X
Hold the rear bench seat by the lower edge of
the seat cushion.
X
Fold the rear bench seat forwards and pull it
out of seat anchorages =.
Page 91
X
To install: hold the rear bench seat by the
lower edge of the seat cushion.
X
Guide the rear bench seat from the front down
into front seat anchorages = and allow it to
engage.
X
Make sure that release handles ; are folded
underneath in the direction of the floor of the
vehicle.
X
Fold the rear bench seat back into the upright
position.
The rear seat legs of the rear bench seat have
engaged correctly if:
R
the seat legs engage audibly
R
indicator tabs ? on the seat legs are no longer visible and have retracted fully into the
seat legs
If the rear seat legs of the rear bench seat have
not engaged correctly:
X
Press release lever for rear seat legs : down
until indicator tabs ? have fully retracted
into the rear seat legs.
If the rear seat legs of the rear bench seat have
not engaged correctly again:
X
Fold the rear bench seat back again with force
so that the seat legs engage correctly.
Seats
There is a risk of an accident.
Adjust the driver's seat, head restraint, steering wheel and mirror and fasten your seat belt
before starting the engine.
WARNING
G
If the head restraints are not installed or not
adjusted correctly, they cannot provide protection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints installed. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Adjust the head restraint so that:
R
the center of the head restraint supports the
back of the head at eye level and the head
restraint is engaged
R
when your head is relaxed the back of your
head rests as close as possible to the head
restraint
Adjusting the head restraints
89
Seats, steering wheel and mirrors
Head restraints
Important safety notes
WARNING
G
You could lose control of your vehicle if you do
the following while driving:
R
adjust the driver's seat, head restraint,
steering wheel or mirrors
R
fasten the seat belt
X
To raise: pull the head restraint up to the
desired position.
X
To lower: press release button : and slide
head restraint down to the desired position.
To move the driver's or front-passenger
X
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
To move the driver's or front-passenger
X
head restraint back: press and hold down
Z
Page 92
90
Seats
release knob ; and slide the head restraint
back to the desired position.
X
Let go of release button ;.
X
Ensure that the head restraint has engaged
properly.
The head restraints can be removed and installed as follows:
X
To remove: pull the head restraint up to the
stop.
X
Press release button : and pull out the head
restraint.
X
To insert: insert the head restraint so that the
rod withthe detents is on the left when viewed
in the direction of travel.
X
Push the head restraint down until it engages.
Armrests
Seats, steering wheel and mirrors
X
To adjust the armrest angle: fold the armrest up by more than 45° to position 2.
The armrest is released.
X
Fold armrest 3 forward to the stop.
X
Slowly fold the armrest up to the desired position.
X
To fold the armrest up: if necessary, fold the
armrest up by more than 90° to position 1.
Seat heating
WARNING
G
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to high temperatures may be
affected or they may even suffer burn-like
injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
When you leave your seat, do not place any-
!
thing on the seat and switch off the seat heating. Do not switch the seat heating on when
the seat is not occupied, e.g. when driving
without a front passenger. The seat heating
may otherwise overheat, causing damage to
the seat.
The three red indicator lamps in the Í button
show the activated heating level 1 to 3.
The seat heating automatically switches down
from level 3 to level 2 after approximately seven
minutes.
The system automatically switches down from
level 2 to level 1 after approximately ten
minutes.
At level 1 the seat heating switches off automatically after approximately 20 minutes.
X
Make sure that the key is in position 1 or 2 in
the ignition lock.
X
To switch on: press the Í button repeat-
edly until the desired heating level has been
set.
X
To switch off: press the Í button repeat-
edly until all indicator lamps go out.
If the on-board voltage is too low, the seat heating will either switch itself off prematurely or not
come on at all. In this case, too many electrical
consumers are switched on or the battery
charge is not sufficient. The seat heating will
automatically switch back to the current heating
level when enough on-board voltage is available
again.
Page 93
Steering wheel
WARNING
G
You could lose control of your vehicle if you do
the following while driving:
R
adjust the driver's seat, head restraint,
steering wheel or mirrors
R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steering wheel and mirror and fasten your seat belt
before starting the engine.
WARNING
G
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
WARNING
G
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey withyou and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Mirrors
Adjusting the steering wheel
:
Steering column height
;
Lever
X
To adjust the steering wheel: pull lever ;
up and hold it.
The steering wheel is unlocked.
X
Move the steering wheel to the desired position.
X
Let go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
WARNING
G
You could lose control of your vehicle if you do
the following while driving:
R
adjust the driver's seat, head restraint,
steering wheel or mirrors
R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steering wheel and mirror and fasten your seat belt
before starting the engine.
91
Seats, steering wheel and mirrors
WARNING
G
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the distance from road users traveling behind, e.g.
when changing lane. There is a risk of an accident.
Z
Page 94
Mirrors
92
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Rear-view mirror
X
Anti-glare mode: push anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting manually
X
Before starting off, manually adjust the exterior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Seats, steering wheel and mirrors
X
Before pulling away, turn the key to position 1
or 2 in the ignition lock.
X
Press the Z button for the left exterior
mirror or the \ button for the right exterior
mirror.
The indicator lamp for the button switches on
and the selected exterior mirror can be adjusted.
The indicator lamp goes out again after some
time.
X
If the indicator lamp for button Z or \
lights up, press adjustment button 7 up or
down, to the right or left.
Adjust the exterior mirrors in such a way that
you have a good overview of traffic conditions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear window defroster is switched on and the outside
temperature is low.
Disengaged exterior mirrors
If an exterior mirror has been pushed out of
position, proceed as follows:
X
Move the exterior mirror into the correct position manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual.
Adjusting electrically
Exterior mirror heating
Vehicles without rear window defroster:
i
when the temperature is below 15 °C the
mirror heating switches on automatically
after engine start and remains on.
Vehicles with rear window defroster: at
i
temperatures below 15 °C, the mirror heating
switches on automatically after engine start
for 10 min. In addition, mirror heating can be
switched on together with the rear window
defroster.
To switch the mirror heating on manually:
X
turn the key to position 2 in the ignition lock.
X
Press the ¤ button on the control panel.
If the indicator lamp in the ¤ button lights
up, both the mirror heating and the rear window defroster are switched on.
Page 95
The rear window defroster switches off automatically after a few minutes.
Mirrors
93
Z
Seats, steering wheel and mirrors
Page 96
Exterior lighting
94
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possible. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Y page 31).
Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz recommends that you drive with the lights switched on
even during the daytime. There may be differences in operation due to legal requirements
and voluntary recommendations in some countries.
Lights and windshield wipers
Light switch
Operation
1
W Left-hand standing lamps
2
X Right-hand standing lamps
3
T Parking lamps, license plate and
instrument cluster lighting
4
$ Lights off and daytime running lamps
à With light sensor: automatic headlamp mode, controlled by the light sensor
5
L Low-beam or high-beam headlamps
B
N Front fog lamp
C
R Rear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
X
Turn the light switch to the $ or Ã
position.
The exterior lighting (except the parking lamps
and standing lamps) switches off automatically
if you:
R
remove the key from the ignition lock
R
open the driver's door with the key in position
0 in the ignition lock
Page 97
Low-beam headlamps
When the ignition is switched on and the light
switch is in the L position, the parking lamps
and low-beam headlamps are switched on even
if the light sensor does not sense dark ambient
light. This is particularly useful when there is fog
or rain.
X
To switch on: turn the key to position 2 in the
ignition lock or start the engine.
X
Turn the light switch to the L position.
The L indicator lamp in the instrument
cluster lights up.
Daytime running lamps
X
To switch on: turn the light switch to the
$ or à position.
Automatic headlamp mode
WARNING
G
When the light switch is set to Ã, the lowbeam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Exterior lighting
To switch on automatic headlamp mode:
X
turn the light switch to Ã.
Fog lamps/rear fog lamp
You can only switch the fog lamps on or off
manually in vehicles which have fog lamps
installed.
Front fog lamps help you to see and be seen in
conditions of poor visibility due to fog or precipitation. They can only be operated together
with the parking lamps or with the low-beam
headlamps.
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of
heavy fog. Observe the legal requirements of the
country you are currently in when using the rear
fog lamp.
X
Turn the light switch to L or Ã.
X
Turn the key to position 2 in the ignition lock
or start the engine.
X
To switch the front foglamps on/off: press
the N button.
When the green N indicator lamp in the
instrument cluster goes on, the fog lamps are
switched on.
X
To switch the rear foglamp on/off: press
the R button.
When the yellow R indicator lamp in the
instrument cluster goes on, the rear fog lamp
is switched on.
95
Lights and windshield wipers
Automatic headlamp mode is only a driving aid.
You are responsible for the vehicle lighting at all
times.
When the parking lamps and low-beam headlamps are switched on, the green T (parking
lamps) and L (low-beam headlamps) indicator lamps in the instrument cluster light up.
à is the preferred light switch setting. The
light setting is automatically selected according
to the brightness of the ambient light (exception: poor visibility due to weather conditions,
such as fog, snow or spray):
R
Key in position 1 in the ignition lock: the
standing lamps are switched on or off automatically depending on the brightness of the
ambient light.
R
When the engine is on: depending on the
ambient light, the daytime running lamps or
the parking lamps and low-beam headlamps
are switched on/off automatically.
Standing lamps
If the battery charge is very low, the stand-
!
ing lamps will switch off automatically to enable the next engine start. Always park your
vehicle in accordance with legal regulations,
in a secure and adequately lit location. Avoid
leaving the T parking lamps on for several
hours. If possible, switch on the right X or
left W standing lamp.
Switching on the standing lamps ensures that
the corresponding side of the vehicle is illuminated.
Z
Page 98
Exterior lighting
96
Switching on the standing lamps:
X
Turn the key to position 0 (Y page 121) in the
ignition lock or remove the key.
X
Right-hand standing lamp: turn the light
switch to position X.
X
Left-hand standing lamp: turn the light
switch to position W.
Combination switch
Turn signal lamps
:
To indicate a right turn
;
To indicate a left turn
X
To indicate: press the combination switch in
desired direction : or ; until it engages.
The combination switch automatically returns
Lights and windshield wipers
to its original position after large steering
movements.
X
To indicate briefly: press the combination
switch briefly in desired direction : or ;.
The corresponding turn signal flashes three
times.
High-beam headlamps and high-beam
flasher
:
High-beam headlamps
;
High-beam flasher
To switch on the high-beam headlamps:
X
turn the light switch to L or Ã.
X
Press the combination switch forwards :.
The K indicator lamp in the instrument
cluster lights up.
In the à position, the high-beam head-
i
lamps areonly switched on when it is dark and
the engine is running.
To switch off the high-beam headlamps:
X
move the combination switch back to its normal position.
The K indicator lamp in the instrument
cluster goes out.
X
To operate the headlamp flasher: turn the
key to position 1 or 2 in the ignition lock.
X
Pull the combination switch briefly in direction of arrow ;.
Hazard warning lamps
WARNING
G
If you open the rear doors 90°, the rear lights
are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an accident.
You should therefore ensure in this and similar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning triangle, for instance.
Page 99
Hazard warning lamp switch
X
To switch on/off: press the £ hazard
warning lamp switch.
If you have indicated a turn while the hazard
warning lamps are switched on, only the turn
signal lamps on the side of the vehicle selected
will light up.
The hazard warning lamps automatically switch
on if:
R
an air bag is deployed.
R
you brake sharply and bring the vehicle to a
halt from a speed of more than 45 mph
(70 km/h).
The hazard warning lamps switch off automatically if the vehicle reaches a speed of over 6 mph
(10 km/h) again after a full brake application.
The hazard warning lamps still operate even
i
if the ignition is switched off.
Headlamps fogged up on the inside
The headlamps may fog up on the inside if there
is high atmospheric humidity.
X
Switch on the low-beam headlamps and drive
off.
The level of moisture diminishes, depending
on the length of the journey and the weather
conditions (humidity and temperature).
If the level of moisture does not diminish:
X
Have the headlamps checked at a qualified
specialist workshop.
Interior lighting
Interior lighting
Overview
Interior lighting buttons (example: comfort overhead control panel)
:
p Switches the front left-hand reading
lamp on/off
;
| Switches the automatic interior lighting control on and off
=
c Switches the front interior lighting on
and off
?
w Switches the rear or cargo compartment lighting on/off
A
p Switches the front right-hand reading
lamp on and off
The number and arrangement of the buttons is
equipment-dependent.
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time,
unless thekey is in position 2 in the ignition lock.
Automatic interior lighting control
The interior lighting is activated for about
20 seconds when the key is removed from the
ignition lock. For a vehicle with steering wheel
buttons, the light delay function for the interior
lighting can be switched on and off using the onboard computer (
Y page 188).
97
Lights and windshield wipers
Z
Page 100
Replacing bulbs: interior lighting and ambient lamps
98
X
To switch on or off: press the | button.
When the automatic interior lighting control is
Cargo compartment lamp with button
activated, the button is flush with the overhead control panel.
The interior lighting switches on automatically if
you:
R
unlock the vehicle
R
open a door
R
remove the key from the ignition lock
The cargo compartment lamp switches on automatically if you:
R
unlock the vehicle
R
open the tailgate or rear door
R
open a sliding door
The trunk lamp always switches on automatically when the tailgate is opened.
Cargo compartment lamp with button
:
c Switches the cargo compartment
lighting on/off
If your vehicle is installed with a cargo compartment lamp with a button, you can switch all the
Manual interior lighting control
To switch the front interior lighting on/
X
off: press the c button.
To switch the rear or cargo compartment
X
lighting on/off: press the w button.
To switch the front reading lamps on/off:
X
press the p button.
cargo compartment lamps on/off using the
c button in this cargo compartment lamp.
Regardless of the position of the switch, the
cargo compartment lighting can be switched
on/off centrally using the w button in the
overhead control panel (
Replacing bulbs: interior lighting and
ambient lamps
Y page 97).
Rear interior light with reading lamp
Lights and windshield wipers
in the handles
:
Rear interior light and reading lamp
;
Switches the reading light on and off
General notes
It is essential that the important safety notes on
changing light bulbs are observed
Y page 100).
(
Have the bulbs of the following interior lights
replaced at a qualified specialist workshop only:
R
lights for the footwell lighting
R
lights for the overhead control panel in the
dashboard
R
lamps in the rear compartment grab handles
R
the trunk lamp in the headliner in a Passenger
Van
R
LED light strip in the cargo compartment in a
Cargo Van
Otherwise, the lamps, their brackets or the side
paneling and headliner may be damaged.
If you require help when changing bulbs of other
interior lights, please visit a qualified specialist
workshop.
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