Mercedes Hybrid S Class 2019 Owner's Manual

É22258481104ËÍ

2225848110

Order no. P222 0200 13 Part no. 222 5848110
EditionA2019

S-Class

Plug-in hybrid Supplement

Mercedes-Benz

Symbols

In this Operator's Manual, youwill find thefol‐
lowing symbols:

&

DANGER Dangerdue to notobserving
thewarning notices

Warning notices draw your attentiontohaz‐
ards that mayendanger your healthorlife, or
thehealthorlifeofothers.

#

Please observe thewarning notices in
this manual.

ENVIRONMENTAL NOTE Environmental

+

damage due to failuretoobserve envi‐
ronmental notes

Environmental notesinclude information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.

#

Observe environmentalnotes.

NOTE Damage to property due to failure

*

to observe notesonmaterial damage

Notesonmaterial damageinformyou of
riskswhichmay lead to your vehicle being
damaged.

#

Observe notesonmaterial damage.

%

Useful instructions or further information
that couldbehelpful to you.

X

(Q page)

Display

Instruction

Further information on atopic

Information in themultifunction dis‐
play/multimedia display

+

Highestmenu level, whichistobe
selected in themultimedia system

*

Corresponding submenus, whichare
to be selected in themultimedia sys‐
tem

*Marks acause

Publication details

Internet

Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:

http://www.mbusa.com (USAonly)

http://www.mercedes-benz.ca (Canada only)

Editorial office

©

Daimler AG:Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.

Vehiclemanufacturer

Daimler AG

Mercedesstrasse 137

70327Stuttgart

Germany

As at 25.09.2017

Welcome to the world of Mercedes-Benz

Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warning
notices in this Operator's Manual. Disregarding
them may lead to damage to the vehicle or per‐
sonal injury.

Vehicle damage resulting from the disregard of
the instructions is not covered by the Mercedes­Benz Limited Warranty.

The equipment or model designation of your
vehicle may vary according to:

R

Model

R

Order

R

National version

R

Availability

Mercedes-Benz reserves the right to introduce
changes in the following areas:

R

Design

R

Equipment

R

Technical features

The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.

The following are integral parts of the vehicle:

R

Digital Operator's Manual

R

Printed Operator's Manual

R

Maintenance Booklet

R

Equipment-dependent supplements

Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.

Mercedes-Benz USA, LLC

Mercedes-Benz Canada, Inc.

A Daimler Company

2225848110

2225848110

2

Contents

General notes ............................................... 4

Operator's Manual .......................................... 4

Protecting the environment ............................4

Operating safety .............................................4

Qualified specialist workshop .........................5

Correct use of the vehicle ...............................5

Limited Warranty ............................................ 5

Notes on plug-in hybrid operation ...................6

Switching off the hybrid system manually ...... 7

Occupant safety ........................................... 9

Restraint system ............................................. 9

Climate control ........................................... 10

Overview of the control panel for auto‐

matic climate control .................................... 10

Pre-entry climate control via SmartKey ......... 11

Pre-entry climate control at time of

departure ...................................................... 12

Activating/deactivating immediate pre-

entry climate control .................................... 13

Operating modes ........................................ 15

Functions of the operating modes ................15

Switching operating mode ............................ 17

Multimedia system .................................... 18

Configuring settings for plug-in hybrid

vehicles ........................................................ 18

Functions of the energy flow display .............19

Showing the energy flow display ...................19

Displays and operation .............................. 20

Notes on the Instrument Display and on-

board computer ............................................ 20

DYNAMIC SELECT switch ............................. 20

Haptic accelerator pedal function ................. 22

Function of the power display of the

electric motor ............................................... 23

Function of the power meter ........................ 23

Displaying the power meter ..........................23

Function of the route-based operating-

mode strategy ..............................................23

Activating route-based operating-mode

strategy (ROS) ..............................................24

Charging the high-voltage battery ............ 25

Notes on high-voltage battery ......................25

Checking the charge level of the high-

voltage battery .............................................25

Function of the indicator lamp on the

vehicle socket ............................................... 25

Notes on charging the high-voltage bat‐

tery at the mains socket (mode 2) ................ 26

Overview of the charging cable control

panel, version 1 ............................................ 27

Setting the maximum permissible charg‐
ing current for charging at a mains

socket ........................................................... 29

Notes on charging the high-voltage bat‐

tery at a wallbox (mode 3) ............................ 30

Notes on charging the high-voltage bat‐

tery at a charging station (mode 3) .............. 30

Starting the charging process .......................31

Ending the charging process ........................ 33

Driving and parking ................................... 34

Driving .......................................................... 34

Refueling ...................................................... 35

Breakdown assistance ............................... 37

TIREFIT kit storage location .......................... 37

Starting assistance ....................................... 37

Permitted towing methods ............................37

Technical data ............................................ 39

Vehicle identification plate, VIN and

engine number overview ...............................39

Operating fluids ............................................ 40

Vehicle data .................................................. 41

Display messages and warning/indi‐

cator lamps ................................................ 43

Display messages .........................................43

Warning and indicator lamps .........................51

Index ........................................................... 53

Contents

3

4

General notes

Operator's Manual

This Supplement provides information on all the
important functions of your hybrid vehicle that
are either not described or differ from the
descriptions in the vehicle Operator's Manual.
This information supplements or replaces the
corresponding sections in the vehicle Operator's
Manual. Under no circumstances does the Sup‐
plement replace the Operator's Manual.

This Supplement describes all models, and
standard and optional equipment for your vehi‐
cle, as available at the time of going to press.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This is also the case
for systems and functions relevant to safety.
Therefore, the equipment on your vehicle may
differ from that in the descriptions and illustra‐
tions.

The original purchase contract documentation
for your vehicle contains a list of all of the sys‐
tems in your vehicle.

Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.

The Operator's Manual, the Supplement and the
Maintenance Booklet are important documents
and should be kept in the vehicle.

Protecting the environment

ENVIRONMENTAL NOTE Environmental

+

pollution caused by irresponsible dis‐
posal of the high-voltage battery

A high-voltage battery contains materials
which are harmful to the environment.

#

Dispose of defective high-voltage bat‐
teries at a qualified specialist work‐
shop.

Operating safety

Hybrid vehicles have a combustion engine and
an electric motor. The energy supply for operat‐

ing the vehicle electrically is provided by the
high-voltage on-board electrical system.

&

DANGER Risk of fatal injury by touching
damaged high-voltage components

The vehicle's high-voltage on-board electrical
system is under high voltage. If you modify
component parts in the vehicle's high-volt‐
age on-board electrical system or touch dam‐
aged component parts, you may be electro‐
cuted.

The component parts in the vehicle's high­voltage on-board electrical system may be
damaged in an accident, although the dam‐
age is not visible.

#

After an accident, do not touch any
high-voltage components and never
modify the vehicle's high-voltage on­board electrical system.

#

After an accident, have the vehicle
transported away.

#

Have the high-voltage on-board electri‐
cal system checked at a qualified spe‐
cialist workshop.

General notes

5

The components of the high-voltage on-board
electrical system are marked with yellow warn‐
ing stickers. The cables of the high-voltage on­board electrical system are orange.

Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave unpredictably.

Qualified specialist workshop

Always have the following work carried out on
your vehicle at a qualified specialist workshop:

R

Work relevant to safety

R

Service and maintenance work

R

Repair work

R

Modifications as well as installations and
conversions

R

Work on electronic components

R

Work on the hybrid system

Correct use of the vehicle

If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.

When using the vehicle, observe the following
information:

R

the safety notes in this manual

R

technical data for the vehicle

R

traffic rules and regulations

R

laws and safety standards pertaining to
motor vehicles

Limited Warranty

NOTE Damage to the vehicle arising

*

from violation of these operating instruc‐
tions.

Damage to the vehicle can arise from viola‐
tion of these operating instructions.

This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.

#

Follow the instructions in these operat‐
ing instructions on proper operation of
your vehicle as well as on possible vehi‐
cle damage.

6

General notes

Notes on plug-in hybrid operation

&

WARNING Risk of chemical burns and
poisoning from damaged high-voltage
battery

If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out.

#

Avoid contact with the skin, eyes or
clothing.

#

Immediately rinse electrolyte splashes
off with water and seek medical atten‐
tion straight away.

&

DANGER Risk of explosion from exces‐
sive internal pressure of the high-voltage
battery

In the event of a vehicle fire, the internal
pressure of the high-voltage battery could
exceed a critical value. In this case, flamma‐
ble gas escapes through a bleed valve in the
vehicle's underbody.

The gas can ignite.

#

Leave the danger zone immediately.

#

Secure the danger zone at a suitable
distance, whilst observing legal require‐
ments.

The hybrid system combines a combustion
engine with an electric motor.

Characteristics when the vehicle is at a stand‐
still:

R

the combustion engine is generally switched
off.

R

engine idling only occurs in certain instan‐
ces.

Characteristics when starting the vehicle:

R

if the high-voltage battery is sufficiently
charged, the vehicle can be started with the
electric drive without the combustion engine
(noiseless start).

R

if the high-voltage battery is not sufficiently
charged or the operating temperature of the
combustion engine has not been reached,
the vehicle can start with the combustion
engine.

Characteristics with moderate power output
requirements:

R

the combustion engine is switched off as
often as possible during the journey.

R

the vehicle can be accelerated electrically up
to speeds of approximately 87 mph
(140 km/h).

Characteristics with high power output require‐
ments:

R

the electric motor supports the combustion
engine (boost effect), e.g. when pulling away
or accelerating.

R

the high-voltage battery is discharging.

Characteristics when releasing the accelerator
pedal during the journey:

R

the electric motor is operated as a alternator
when in overrun mode and during braking.

R

the high-voltage battery is charging.

Notes on electric driving:

R

vehicles with hybrid systems generate signifi‐
cantly less noise than vehicles with combus‐
tion engines.

R

when driving in electric mode the vehicle
may not be heard by other road users due to
the significantly less noise generated.

R

depending on the vehicle's equipment and
national legislation, the vehicle may be
equipped with Acoustic Vehicle Indication.

Information on Acoustic Vehicle Indication:

R

Acoustic Vehicle Indication generates a cer‐
tain sound at a speed between 0 and 19 mph
(30 km/h).

R

this helps other road users, particularly
pedestrians and bike riders, to hear your
vehicle better.

R

above this speed, natural vehicle noise is suf‐
ficient for the vehicle to be heard in good
time by other road users.

R

the sound can also be heard in the vehicle
interior.

R

the volume depends on the engine speed,
the speed and the accelerator pedal position.

R

Acoustic Vehicle Indication switches off at a
speed of over 19 mph (30 km/h) because
the natural vehicle noise is sufficient.

Switching off the hybrid system manually

&

DANGER Risk of fatal injury by touching
damaged high-voltage components

The vehicle's high-voltage on-board electrical
system is under high voltage. If you modify
component parts in the vehicle's high-volt‐
age on-board electrical system or touch dam‐
aged component parts, you may be electro‐
cuted.

The component parts in the vehicle's high­voltage on-board electrical system may be
damaged in an accident, although the dam‐
age is not visible.

#

After an accident, do not touch any
high-voltage components and never
modify the vehicle's high-voltage on­board electrical system.

#

After an accident, have the vehicle
transported away.

#

Have the high-voltage on-board electri‐
cal system checked at a qualified spe‐
cialist workshop.

General notes

Only deactivate the hybrid system manually in
the following situations:

R

The 6 restraint system warning lamp
lights up in the instrument cluster, e.g. after
an accident.

R

The vehicle is badly damaged, e.g. after an
accident, and the restraint system compo‐
nents were not activated.

7

8

General notes

Using the high-voltage disconnect device

#

Switch the ignition off.

#

Switch the transmission to position j.

#

Apply the electric parking brake.

#

Secure the vehicle against rolling away (see
the vehicle Operator's Manual).

#

Open the trunk lid.

#

Lift the trunk floor upwards.

#

Remove the right-hand trim in the trunk.

#

Press release clip 1 in the direction of the
arrow and pull it out.

#

Pull high-voltage disconnect device 2 in the
direction of the arrow until it engages.
The hybrid system is disconnected.

All work on the hybrid system (including after
switching off manually) may only be carried out
by a qualified specialist workshop.

Occupant safety

9

Restraint system

Malfunctioning restraint system

A malfunction has occurred in the restraint sys‐
tem if:

R

The 6 restraint system warning lamp
does not light up when the ignition is
switched on.

R

The 6 restraint system warning lamp
lights up continuously or repeatedly during a
journey.

If the restraint system is malfunctioning, in the
event of an accident the high-voltage on-board
electrical system may not be deactivated as
intended.

&

DANGER Risk of fatal injuries due to the
restraint system malfunctioning

If the restraint system is malfunctioning,
restraint system components may be trig‐
gered unintentionally or may not deploy as
intended during an accident. This may affect
the Emergency Tensioning Device or airbag,

for example. Furthermore, in the event of an
accident, the high-voltage on-board electrical
system may not be deactivated as intended.

You may be electrocuted if you touch the
damaged component parts of the high-volt‐
age on-board electrical system.

#

Have the restraint system checked and
repaired immediately at a qualified spe‐
cialist workshop.

#

After an accident, switch off the ignition
immediately.

10

Climate control

Overview of the control panel for automatic
climate control

The indicator lamps in the buttons indicate that
the corresponding function is activated.

Front control panel

1

à Sets climate control to automatic, left

2

w Sets the temperature, left

3

H Sets the airflow, left, or switches off
climate control

4

g Switches air-recirculation mode on or
off manually

5

¬ Defrosts the windshield

6

Calls up the air conditioning menu of

the multimedia system
Switches the residual heat on or off

7

¤ Switches the rear window defroster on
or off

8

& Activates or deactivates "Immediate
pre-entry climate control" (→ page 13)

9

H Sets the airflow, right, or switches off
climate control

A

w Sets the temperature, right

B

à Sets climate control to automatic, right

Rear passenger compartment control panel

1

Sets the temperature, left

2

Sets the air distribution, left

3

Sets climate control to automatic mode

4

Sets the airflow

5

Switches the climate control on/off
Switches the residual heat on or off

6

Sets the air distribution, right

7

Sets the temperature, right

Climate control

11

Pre-entry climate control via SmartKey

Function of pre-entry climate control using
the SmartKey

Before entering the vehicle, the driver's seat
area or the whole vehicle interior can be briefly
pre-warmed or pre-cooled.

When pre-cooling, the following functions are
activated as needed:

R

Automatic climate control

R

Blower

When pre-heating, the following functions are
activated as needed:

R

Automatic climate control

R

Blower

R

Seat heating

R

Mirror heater

R

Rear window defroster

Setting pre-entry climate control via Smart‐
Key

Multimedia system:

,

Vehicle.b Climate Control.Pre-

entry Climate Ctrl.

Activating or deactivating

#

Activate O or deactivate ª Via Key.

Selecting the zone

#

Select Select Zone.

#

Select Entire Vehicle or Driver's Seat Only.

Switching pre-entry climate on/off control
using the SmartKey

Requirements:

R

The high-voltage battery is charged suffi‐
ciently.

R

The function has been activated via the mul‐
timedia system.

#

To switch on: unlock the vehicle.
The climate control functions are activated
for up to five minutes for pre-heating and
pre-cooling.

Pre-entry climate control using the SmartKey
cannot be activated more than twice when the
vehicle is switched off.

#

To switch off: press the & button up or
down.

The following functions remain active after the
vehicle has been started:

R

Seat heating

12

Climate control

Pre-entry climate control at time of depar‐
ture

Pre-entry climate control at departure time
function

&

WARNING Risk of fatal injury due to
exposure to extreme heat or cold in the
vehicle

If people – particularly children – are
exposed to extreme temperatures over an
extended period of time, there is a risk of
serious or even fatal injury.

#

Never leave anyone – particularly chil‐
dren – unattended in the vehicle.

#

Never leave animals in the vehicle unat‐
tended.

The vehicle interior can be heated or ventilated
when the vehicle is parked.

When the vehicle is connected to power supply
equipment, priority is given to charging the high­voltage battery to a specified minimum charge.

The pre-entry climate control running time may
be reduced under the following conditions:

R

The vehicle is not connected to power supply
equipment

R

The high-voltage battery is not fully charged

With active pre-entry climate control, the charge
level of the high-voltage battery may be reduced,
even if the charging cable connector is connec‐
ted.

When cooling, the following functions are activa‐
ted as needed:

R

Automatic climate control

R

Blower

When heating, the following functions are activa‐
ted as needed:

R

Automatic climate control

R

Blower

R

Seat heating

R

Mirror heater

R

Rear window defroster

Setting pre-entry climate control at depar‐
ture time

Multimedia system:

,

Vehicle.b Climate Control.Pre-

entry Climate Ctrl.

Activating or deactivating pre-entry climate
control at departure time

#

Select At Departure Time.

#

Activate O or deactivate ª the function.

Setting the departure time

#

Select Set Departure Time.

#

Set the desired time.

%

For further information about departure
times, see (→ page 18).

Selecting the zone

#

Select Select Zone.

#

Select Entire Vehicle or Driver's Seat Only.

Climate control

13

Activating/deactivating pre-entry climate
control at departure time

Requirements

R

The high-voltage battery is charged suffi‐
ciently.

R

The function has been activated via the mul‐
timedia system.

#

To activate: set the departure time
(→ page 12).
Pre-entry climate control at departure time is
activated for a maximum of 55 minutes
before the selected departure time. It
remains active for another five minutes if the
departure is delayed.

#

To deactivate: press the & button up or
down.

The following functions remain active after the
vehicle has been started:

R

Seat heating

Activating/deactivating immediate pre­entry climate control

&

WARNING Risk of fatal injury due to
exposure to extreme heat or cold in the
vehicle

If people – particularly children – are
exposed to extreme temperatures over an
extended period of time, there is a risk of
serious or even fatal injury.

#

Never leave anyone – particularly chil‐
dren – unattended in the vehicle.

#

Never leave animals in the vehicle unat‐
tended.

The vehicle interior can continue to be cooled or
heated for up to 50 minutes, e.g. if the journey is
interrupted.

The indicator lamp colors have the following
meaning:

R

blue: cooling activated

R

red: heating activated

R

yellow: departure time is preselected

#

Set the desired temperature using the w
button.

14

Climate control

#

Press button 1.
The red or blue indicator lamp on button 1
lights up or goes out.

Functions of the operating modes

The operating mode determines the drive type of
the plug-in hybrid vehicle.

The following operating modes are available:

HYBRID For economical driving with availability of all hybrid functions

R

Default setting when starting the vehicle.

R

All drive types (combustion engine, electric drive, boost and recuperation) are available.

R

The hybrid system selects the most suitable drive type according to the driving situation and road conditions.

E-MODEDriving by electric propulsion only

R

Driving by electric propulsion is possible up to the pressure point of the haptic accelerator pedal.

R

Beyond the pressure point of the haptic accelerator pedal, the combustion engine is activated.

R

Use: in inner city/low emission zone or when the charge level of the battery permits use of the electric drive.

Operating modes

15

16

Operating modes

E-SAVEThe charge level of the battery is maintained

R

Use of the electric drive and boost is restricted.

R

The charge level of the high-voltage battery is maintained, e.g. for subsequent use in the inner city/low emis‐
sion zone.

CHARGE The battery is charged by the combustion engine while driving

R

Only the combustion engine is available. The electric motor is operating as an alternator. Consumption increa‐
ses.

R

Use: if a high battery charge level is required for sections of the journey ahead.

R

In drive programs A and ; all operat‐
ing modes are available.

R

The HYBRID operating mode is active during
manual gearshifting.

R

In the automatic drive program C the
HYBRID operating mode is active.

System limitations

An operating mode may not be available under
the following circumstances:

R

The high-voltage battery's charge level is too
high or too low.

R

The combustion engine is not yet at operat‐
ing temperature.

R

The outside temperature is too high or too
low.

R

The self-diagnosis functions are active.

Switching operating mode

#

Press button 1 repeatedly until the desired
operating mode is selected.

1

Operating mode selected

2

Operating mode unavailable

3

Operating mode available

Operating modes

17

18

Multimedia system

Configuring settings for plug-in hybrid vehi‐
cles

Multimedia system:

,

Vehicle.ð Hybrid

Starting the charging process

#

Select Charging Settings.

#

To start the charging process immedi‐
ately: select Charge Immediately.

#

To start the charging process in time for
the departure time: select At Departure

Time.

%

The charging process starts so that your
vehicle will be fully charged, or charged as
much as possible, at the specified departure
time.

Setting the departure time

#

Select Edit Once-only Time.

#

Set a single departure time.

or

#

Select Week Profile.

#

Set the departure times for the week profile,
e.g. every day at 7:30 a.m.

%

You can use the Pre-entry Climate Ctrl. menu
entry to jump directly to the departure time
setting for the pre-entry climate control
(→ page 12).

To create an electricity price profile: you can
establish an electricity price profile via the
Mercedes me connect app. The charging proc‐
ess will then automatically take place at the
most favorable time. Further information can be
found in the separate Operating Instructions
under http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html.

%

The creation of an electricity price profile is
country-dependent and may not be available
in your country.

Displaying the consumption chart

#

Select Consumption.

The following information is displayed in the
consumption chart:

R

The amount of fuel used in the last time
intervals

R

Recuperation performance

R

Electrical consumption

Setting the maximum charge current

%

The notes in the High-voltage battery section
must be strictly observed before setting the
charging current (→ page 29).

%

The option of setting the maximum charging
current is country-dependent and may not
be available in your country.

#

Select Max. Charge Current.

The following menus are available:

R

Maximum

R

8 Amps

R

6 Amps

#

Select the desired setting.

Multimedia system

19

Functions of the energy flow display

1

Combustion engine

2

Electric motor

3

Charge level of the high-voltage battery

4

High-voltage battery

5

Energy flow

The active components of the hybrid system are
highlighted in the energy flow display. The
energy flow between the individual components
is shown in color.

The energy flow is shown in different colors
depending on the operating status:

R

White: constant energy flow

R

Red: high energy flow (boost effect)

R

Green: low-emission energy flow in the case
of recuperation, electric mode and when
charging the high-voltage battery

Showing the energy flow display

Multimedia system:

,

Vehicle.ð Hybrid

#

Select Energy Flow.
The energy flow is displayed.

%

For further information on the energy flow
display, see (→ page 19).

20

Displays and operation

Notes on the Instrument Display and on­board computer

&

WARNING Risk of accident due to an
instrument cluster malfunction

If the instrument cluster has failed or is mal‐
functioning, you may not recognize function
restrictions applicable to safety relevant sys‐
tems.

The operating safety of your vehicle may be
impaired.

#

Park the vehicle safely as soon as pos‐
sible and notify a qualified specialist
workshop.

Additional notes on your plug-in hybrid vehicle:

R

Additional displays on the multifunction dis‐
play:

-

õ Drive is activated

-

ñ Operating mode, displays other
operating modes (→ page 17)

-

è Electric range

-

Haptic accelerator pedal (→ page 22)
(→ page 34)

-

ã Acoustic presence indicator inoper‐
ative (→ page 44)

Additional displays on the Trip menu:

R

Electric range

R

Trip computer From Start and From Reset

Example: trip computer

1

Driving time and distance covered electri‐
cally

2

Electrical consumption

You can call up the coolant temperature display
on the Service menu.

DYNAMIC SELECT switch

Function of the DYNAMIC SELECT switch

Displays and operation

21

Use the DYNAMIC SELECT switch to change the
drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:

R

Drive

R

Suspension

R

Steering

R

Availability of double pulses in the haptic
accelerator pedal (ECO Assistant)

Available drive programs:

1 = (Individual) Individual settings for the following vehicle characteristics:

R

Drive

R

Suspension

R

Steering

R

Double pulses in the haptic accelerator pedal (ECO Assistant)

2 C (Sport)

R

Sporty driving with boost effect

R

Electric-only mode is not possible

22

Displays and operation

3 A (Comfort)

4 ; (Economy)

Configuring drive program I

Multimedia system:

,

Vehicle.e DYNAMIC

SELECT.Individual

#

Select the individual setting.

R

Comfortable and economical driving

R

Electric-only mode is possible

R

The coasting characteristics of the vehicle are adapted to the traffic
conditions

R

Particularly economical driving

R

Electric mode is used as often as possible

R

Double pulses in the haptic accelerator pedal (ECO Assistant)

R

The coasting characteristics of the vehicle are adapted to the traffic
conditions

R

Electric-only overrun mode up to 100 mph (160 km/h) is possible

Haptic accelerator pedal function

The haptic accelerator pedal helps you to reduce
fuel consumption:

R

through an additional point of resistance

R

through a noticeable double pulse

Characteristics of the additional point of resist‐
ance:

R

it indicates the maximum available electric
performance

R

it is used when the electric motor (POWER)
power display is full

R

it is only available in operating mode E-MODE

Characteristics of the double pulse:

R

it indicates the optimum moment to release
the accelerator pedal

R

it is only available in drive programs ;
and = The haptic accelerator pedal must
be activated in drive program =.

Displays and operation

23

Function of the power display of the elec‐
tric motor

R

Area 1 - 2 shows the output in electric
mode or boost effect. The POWER display
supports you in electric-only mode.

R

Area 3 - 4 shows the recuperated output.

R

From point 4, the maximum recuperated
output has been reached. During greater
deceleration, the mechanical service brake
intervenes increasingly to decelerate the
vehicle.

R

The current charge level of high-voltage bat‐
tery 5 is displayed.

Function of the power meter

R

The power meter supports you in electric­only mode and displays the power obtained
from the hybrid system.

R

Recuperated energy is shown in area 1 –

2.

R

When the power meter needle is on position

3, the vehicle is switched off. The combus‐

tion engine and the electric motor are
switched off.

R

Power range 1 – 4 shows the combined
output of the hybrid system.

Displaying the power meter

#

Navigate up or down with Touch Control on
the left-hand side of the steering wheel until
the power meter is displayed.

Observe the notes on To uch Control in the vehi‐
cle Operator's Manual.

Function of the route-based operating­mode strategy

When route guidance is active, data on the plan‐
ned route is analyzed.

The multimedia system provides the following
data:

R

Road categories

R

Speed limitations

R

Height data

The hybrid system adjusts the operating-mode
strategy accordingly:

R

The use of electrical energy and the combus‐
tion engine are distributed in the best possi‐
ble way.

24

Displays and operation

R

The vehicle automatically selects the best
possible operating mode.

R

The charge level of the high-voltage battery is
controlled accordingly.

R

The electrical energy is reserved especially
for electric mode, e.g. urban route sections
and environmental zones.

Activating route-based operating-mode
strategy (ROS)

Requirements:

R

Active route guidance is activated.

R

Suitable map data is available.

#

Press the DYNAMIC SELECT switch repeat‐
edly until drive program ; is selected.

#

Press the operating mode button repeatedly
until HYBRID operating mode is selected.
The area in front of the vehicle is shown as
green in the multifunction display while the
vehicle is in motion.

Charging the high-voltage battery

25

Notes on high-voltage battery

Charging options for the high-voltage bat‐
tery:

While the vehicle is in motion by means of:

R

Energy recuperation

R

Combustion engine (CHARGE operating
mode)

Stationary charging via:

R

Mains socket (mode 2)

R

Wallbox (mode 3)

R

Charging station (mode 3)

The high-voltage battery can be charged in a
nominal voltage range from 100 V to 400 V.

System limitations

The power output of the high-voltage battery
may be impaired by the following:

R

High or low outside temperatures

R

Switching on consumers

R

Operating the climate control system

R

Extended periods without charging

The charge time of the high-voltage battery may
be increased by the following:

R

High or low outside temperatures

R

Extended periods without charging

R

The maximum available charging current
from the mains supply

R

The charging current set on the charging
cable or via the on-board computer

Checking the charge level of the high-volt‐
age battery

NOTE Damage from exhaustive discharg‐

*

ing of the high-voltage battery

Exhaustive discharge caused by the battery
being idle for lengthy periods can damage
the high-voltage battery.

#

Plug-in hybrid vehicles: if the vehicle
is idle for lengthy periods, leave the
high-voltage battery connected to
power supply equipment.

Options for checking the charge level of the
high-voltage battery:

#

In the multifunction display

#

In the multimedia system display

Function of the indicator lamp on the vehi‐
cle socket

R

The vehicle socket is located on the right­hand side of the rear bumper.

R

The socket flap is centrally locked and
unlocked together with the vehicle.

26

Charging the high-voltage battery

1

Status of the charging process

Overview of the indicator lamp status

Status of

DisplayMeaning

charging
process 1

#

1

Flashes
orange

Connection is
being estab‐
lished

#

Flashes green Charging

process

#

#

Lights up
orange

Lights up
green

Interruption
in charging

High voltage
battery fully
charged

#

Flashes redMalfunction

Notes on charging the high-voltage battery
at the mains socket (mode 2)

&

DANGER Risk of fatal injury from incor‐
rectly installed component parts

Connecting the charging cable to the mains
supply via incorrectly installed mains sockets
or by means of adapters, extension cables or
similar could cause a fire or an electric
shock.

#

Only connect the charging cable to a
mains socket that:

R

Has been properly installed and

R

Has been inspected by a qualified electri‐
cian

#

For safety reasons, only use the charg‐
ing cables supplied with the vehicle, or
charging cables which have been
approved for use with this vehicle.

#

Never use a damaged charging cable.

#

Do not use:

Charging the high-voltage battery

27

R

Extension cables

R

Extension reels

R

Multiple sockets

#

Never use socket adapters to connect
the charging cable to the mains socket.
The only exception being if the adapter
has been tested and approved by the
manufacturer for charging the high-volt‐
age battery of an electric vehicle.

#

Observe the safety notes in the operat‐
ing instructions for the socket adapter.

Only the following charging cables may be used:

R

The charging cable supplied with the vehicle.

R

A charging cable that has been approved for
the vehicle.

The charging process can vary depending on the
power supply equipment.

Short charging times can be achieved:

R

At a wallbox.

R

At a charging station.

When doing so, always observe the local infor‐
mation.

Do not leave the charging cable controls hanging
loose from a mains socket.

Do not lift the controls by the following compo‐
nent parts:

R

The charging cable connector.

R

The mains plug.

The charging cable should be stowed and held in
place in the bag provided in the trunk of the
vehicle.

Overview of the charging cable control
panel, version 1

The charging cable control panel shows the cur‐
rent status of the charging process.

1

POWER: supply voltage indicator

2

CHARGING: charging process indicator

3

TEMPERATURE: temperature control indica‐
tor

4

FAULT: protection and control system indica‐
tor

POWER

11 Supply voltage

Meaning

indicator

Lights up green The supply voltage is

connected

28

Charging the high-voltage battery

CHARGING

22 Charging proc‐

ess indicator

Flashes blue High-voltage battery

Meaning

is charging

TEMPERATURE

33 Temperature

control indicator

Lights up orangeIf the blue LED

Flashes orangeThe charging process

Meaning

flashes simultane‐
ously: the charging
performance is
reduced due to
excess temperature.
Without flashing blue
LED: charging is can‐
celed at the ICCB due
to excess tempera‐
ture.

is canceled at the
mains socket due to
excess temperature.

FAULT

44 Protection and

control system indi‐
cator

Flashes redThere is an internal

Lights up redThere is an infrastruc‐

If the control element detects residual current or
a malfunction, the charging process is interrup‐
ted. The charging process is resumed automati‐
cally when the malfunction has been rectified.

Meaning

malfunction. The
high-voltage battery
cannot be charged.

ture malfunction. The
high-voltage battery
cannot be charged.

Charging the high-voltage battery

29

Setting the maximum permissible charging
current for charging at a mains socket

NOTE If the charging current is too high,

*

the fuse could be tripped or the external
mains supply could overheat.

#

Check that the external mains supply
has been designed to handle the set
charging current.

#

If necessary, reduce the set charging
current or use a different mains socket.

#

Before charging the high-voltage battery at a
mains socket, check the maximum permissi‐
ble charging current for the relevant mains
socket or the building. The charging cable
supplied is set to a country-specific maxi‐
mum charging current value. When charging
abroad, the maximum value may exceed the
permitted value for that country. When
abroad, observe the country-specific laws
when charging.
If you have questions concerning setting the
charging current or if there is a malfunction,

please contact a qualified specialist work‐
shop.

You can set the maximum permissible charging
current as follows:

R

On the controls of the charging cable (charg‐
ing cable version 2).

R

In the multimedia system menu.

The smaller value of the two charging current
settings – on the controls of the charging cable
and in the multimedia system – determines the
maximum charging current. If the exact value of
the maximum permissible charging current can‐
not be set, select the next smaller adjustable
value.

Set the maximum permissible charging current
in the multimedia system menu only in the fol‐
lowing circumstances:

R

It is not possible to set the charging current
on the charging cable (charging cable version

1).

R

The precise value of the maximum permitted
charging current can only be set via the mul‐
timedia system.

%

If the vehicle requires more time than usual
when charging the high-voltage battery,
check the maximum charging current set‐
tings using the controls on the charging
cable or in the menu of the multimedia sys‐
tem.

Setting on the controls of charging cable ver‐
sion 2

#

Insert the mains plug into the mains socket.

The charging current must be set within one
minute of inserting the mains plug into the
mains socket.

30

Charging the high-voltage battery

#

Press button 2.
Selected charging current 1 flashes green
for around ten seconds and then lights up
continuously.

#

Repeat the process until the desired charging
current setting is selected.
If the LEDs light up orange for a value, this
indicates that this charging current cannot
be selected for this mains socket.

%

Once the time has elapsed, the charging cur‐
rent setting can only be changed by restart‐
ing the process. Disconnect the charging
cable from the mains supply and then recon‐
nect it.
If you disconnect the charging cable from
the mains socket after the charging process,
the charging current setting is deleted. The
next charging process will start with the min‐
imum value.

Notes on charging the high-voltage battery
at a wallbox (mode 3)

&

DANGER Risk of fatal injury from incor‐
rectly installed component parts

Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi‐
lar could cause a fire or an electric shock.

#

Only connect the charging cable to a
wallbox if:

R

The wallbox has been properly installed

R

The wallbox has been inspected by a
qualified electrician

R

The charging cable is not damaged

#

Do not extend the charging cable.

#

Do not use adapters.

#

Observe the safety notes in the operat‐
ing instructions for the wallbox.

It is recommended that you charge your vehicle
at a wallbox or charging station.

Make sure that:

R

The maximum charging current is not limited
in the settings menu of the on-board com‐
puter.

R

The maximum value is set for charging at a
wallbox or charging station.

Notes on charging the high-voltage battery
at a charging station (mode 3)

&

DANGER Risk of fatal injury from incor‐
rectly installed component parts

Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi‐
lar could cause a fire or an electric shock.

#

Only connect the charging cable to a
wallbox if:

R

The wallbox has been properly installed

R

The wallbox has been inspected by a
qualified electrician

R

The charging cable is not damaged

Charging the high-voltage battery

31

#

Do not extend the charging cable.

#

Do not use adapters.

#

Observe the safety notes in the operat‐
ing instructions for the wallbox.

Most charging stations must be activated before
the charging process, e.g. using an RFID card.
Observe the on-site operator's instructions for
the charging station.

Connecting the vehicle to a charging station is
identical to connecting it to a wallbox.

Starting the charging process

Requirements:

R

The transmission is in position j.

R

The ignition is switched off.

R

The vehicle is unlocked.

R

The charging cable is not under tension.

&

DANGER Risk of fatal injury when charg‐
ing with a damaged socket

The charging process involves high voltage. If
the charging cable, vehicle socket or mains
socket is damaged, you could suffer an elec‐
tric shock.

#

Only use an undamaged charging cable.

#

Avoid mechanical damage, e.g. caused
by squashing, shearing or driving over
the cable.

#

Have a damaged vehicle socket
replaced at a qualified specialist work‐
shop as soon as possible.

#

Never connect the charging cable to a
damaged vehicle socket.

NOTE Overvoltage in the mains supply

*

can damage the vehicle.

The vehicle is therefore equipped with a
device which protects it from overvoltage in
the mains supply. This device may be trig‐
gered during severe thunderstorms, for

example, and may cause the building protec‐
tion system to trip out or may interrupt the
charging process. These functions help to
protect the vehicle.

After the building protection system has
been switched on again, the charging proc‐
ess resumes automatically.

If the charging process has been interrupted
but the building protection system has not
tripped out, it may take up to 10 minutes
before the charging process resumes auto‐
matically.

NOTE Heat generated by the charging

*

cable and charging cable connector

During the charging process, the charging
cable and charging cable connector may heat
up within permissible limit values.

The permissible limit values are observed
provided that:

R

The mains power supply equipment and
the charging cable are not damaged.

32

Charging the high-voltage battery

R

The instructions for handling the charging
cable and controls on the charging cable
have been followed.

#

If the charging cable or charging cable
connector becomes too hot, have the
mains power supply equipment
checked.

#

Press socket flap 1.
Socket flap 1 swings open.

#

Press catch 3 to the left.
Socket cover 5 is open.

#

Charging at a mains socket (mode 2):

insert the mains plug into the mains socket
of the external power source to the stop.

#

Set the maximum charging current if
required.

#

Insert the charging cable connector into vehi‐
cle socket 2 to the stop.
Make sure that the charging cable is not taut
when inserted.

Indicator lamp 4 first flashes orange and
then green as soon as the high-voltage bat‐
tery is being charged.

#

Charging at a wallbox/charging station
(mode 3): insert the charging cable connec‐

tor into vehicle socket 2 to the stop.
Make sure that the charging cable is not taut
when inserted.

Indicator lamp 4 first flashes orange and
then green as soon as the high-voltage bat‐
tery is being charged.

If the charging cable is connected to the vehicle,
the engine cannot be started and the vehicle
cannot be moved.

At the start of the charging process, the charg‐
ing side is shown in the instrument cluster with a
charging prediction. The charging prediction
either refers to the predicted charge level at the
set departure time, or the time at which the
high-voltage battery will be fully charged.

%

Depending on the temperature, the fan and
battery cooling system may audibly switch
on during the charging process.

Ending the charging process

#

Press and hold button 2 on charging cable
connector 3 and remove charging cable
connector 3 from vehicle socket 1.

#

Charging at a mains socket (mode 2): dis‐
connect the mains plug from the mains
socket and stow the charging cable safely in
the vehicle.

Charging the high-voltage battery

33

34

Driving and parking

Driving

ECO Assist function

ECO Assist analyzes data for the vehicle's expec‐
ted route. This allows the system to optimally
adjust the driving style for the route ahead, save
fuel and recuperate. If the system detects an
event ahead, e.g. a speed limit or a traffic circle,
it will appear on the multifunction display 1.
The following symbols can be displayed:

Not all events can be displayed, depending on the
engine type.

1

Event ahead

2

Distance to the event ahead

3

"Foot off the accelerator" prompt

A different number of segments 2 will appear
around the symbol depending on the distance to
the event ahead:

R

Few segments: the event ahead is near.

R

Many segments: the event ahead is further
away.

When the vehicle nears the event, ECO Assist
calculates the optimal speed for maximum fuel
economy and recuperative energy based on the
distance, speed and downhill gradient. The Foot

off the Accelerator message will appear on the

multifunction display. If the driver lifts off the
accelerator pedal in good time, the remaining
segments on the display will turn green until the
event shown is reached. The drivetrain will be
set for maximum fuel economy. The vehicle will
coast, with the combustion engine switched off
if necessary, and recuperate on its own using
the electric motor. Recuperation will charge the
battery.

If there is no response to the Foot off the Accel-

erator prompt, the segments will remain white.

The event will be shown for a short time after it
has been passed.

If the event involves a vehicle ahead and when
the coast-down recommendation is given, all
segments will immediately turn green once there
is a response to the Foot off the Accelerator
prompt.

For Active ECO Assist in drive program ;,
symbol 3 will appear on the multifunction dis‐
play and on the Head-up Display beside trans‐
mission position h. Symbol 3 will also appear
when the assistant display is not selected.

Driving and parking

35

The ECO Assist is active only in drive pro‐
grams ; and A.

System limitations

ECO Assist can function more precisely if the
route is maintained when route guidance is
active. The basic function is also available with‐
out active route guidance. Not all information
and traffic situations can be foreseen. The qual‐
ity depends on the map data.

ECO Assist is only an aid. The driver is responsi‐
ble for keeping a safe distance to the vehicle in
front, for vehicle speed and for braking in good
time. The driver must be ready to brake at all
times irrespective of whether the system inter‐
venes.

The system may be impaired or may not function
in the following situations:

R

If there is poor visibility, e.g. due to insuffi‐
cient illumination of the road, highly variable
shade conditions, or due to rain, snow, fog or
heavy spray.

R

If there is glare, e.g. from oncoming traffic,
direct sunlight or reflections.

R

If there is dirt on the windshield in the vicin‐
ity of the multifunction camera or the camera
is fogged up, damaged or obscured.

R

If the traffic signs are hard to detect, e.g. due
to dirt or snow or insufficient lighting, or
because they are covered.

R

If the information on the navigation system's
digital map is incorrect or out of date.

R

If the signs are ambiguous, e.g. traffic signs
on construction sites or in adjacent lanes.

Displaying ECO Assist

On-board computer:

,

Assistance

#

Select ECO Assist.

Refueling

Depressurizing the fuel tank

Requirements:

R

Unlock the vehicle.

%

Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.

Observe the notes on operating fluids
(→ page 40).

#

Pull switch 1.
Indicator lamp 2 flashes and the Please

Wait Depressurizing Tank message appears

36

Driving and parking

in the multifunction display. The pressure in
the high-pressure fuel tank is released.

If the fuel filler flap is open, indicator lamp

2 lights up continuously.

The Tank is Depressurized Ready for Refuel-

ing message appears in the multifunction dis‐

play.

%

In the following situations there is a malfunc‐
tion:

R

Indicator lamp 2 flashes initially and
then goes out

R

The yellow Check Engine warning lamp
lights up

%

The opening process for the fuel filler flap
may take up to 15 minutes.

Breakdown assistance

37

TIREFIT kit storage location

The TIREFIT kit is located in the stowage space
under the trunk floor.

1

Tire sealant bottle

2

Tire inflation compressor

Starting assistance

Observe the information on starting assistance
in the vehicle Operator's Manual.

If your vehicle has been jump-started, it may not
be possible to use the electric drive for approx‐
imately 30 minutes.

Starting assistance is not considered to be a
normal operating condition.

Jumper cables and further information regarding
starting assistance can be obtained at any quali‐
fied specialist workshop.

Permitted towing methods

Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.

For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems .

NOTE Damage to the vehicle due to tow‐

*

ing away incorrectly

#

Observe the instructions and notes on
towing away.

Observe the information on towing and trans‐
porting the vehicle in the vehicle Operator's
Manual.

38

Breakdown assistance

Permitted towing methods

Vehicle equipment/towing
method

Both axles on the ground Front axle raised Rear axle raised

Plug-in hybrid vehicles Yes, maximum 31 miles (50 km) at

31 mph (50 km/h)

Only transporting is permitted in the following
situations:

R

The multifunction display is not working

6 mph (10 km/h) must not be exceeded. Beyond
these limits, only transporting is permitted.

or

R

The á Towing Not Permitted See Opera-

tor's Manual display message is shown

Exception: if the vehicle is located in a danger
zone, it can be recovered from the danger zone
despite the display message or the display not
working.

It must not be towed further than 164 ft (50 m)
with both axles on the ground. A towing speed of

No No

Vehicle identification plate, VIN and engine
number overview

Vehicle identification plate

Technical data

39

Vehicle identification plate (USA only)

1

Permissible gross weight

2

Permissible front axle load

3

Permissible rear axle load

4

Paint code

5

VIN (vehicle identification number)

Vehicle identification plate (Canada only)

1

Permissible gross weight

2

Permissible front axle load

3

Permissible rear axle load

4

Paint code

5

VIN (vehicle identification number)

The permissible gross vehicle weight is made up
of the vehicle weight, all vehicle occupants, the
fuel and the load. The maximum gross axle
weight rating is the maximum weight that can be
carried on one axle (front or rear axle).

40

Technical data

Never exceed the permissible gross vehicle
weight or the maximum gross axle weight rating
for the front or rear axle.

VIN in front of the front seat

1

VIN (vehicle identification number)

Additional plates

1

Plate with information about emissions test‐
ing, including confirmation of emissions
guidelines at the U.S. federal level as well as
for California

2

VIN (vehicle identification number)

3

Engine number (stamped into the crankcase)

Operating fluids

Tank content and fuel reserve

The total capacity of the fuel tank may vary,
depending on the vehicle equipment.

Missing values were not available at time of
going to print.

Tank content and fuel reserve

Model Total capacity

S 560 e16.5 gal (63.0 liters)

Model Of which reserve

S 560 e2.1 gal (8.0 liters)

Quality and capacity of engine oil

MB-Freigabe or MB-Approval

Model MB-Freigabe or MB-

Approval

S 560 e229.5, 229.6

Only use SAE 0W-40 or SAE 5W-40 engine oils.

Technical data

41

The following values refer to an oil change,
including the oil filter.

Capacity

Model Capacity

S 560 e6.9 US qt (6.5 liters)

Coolant capacity

Model Capacity

S 560 e13.9 US qt

(13.2 liters)

Refrigerant filling capacity and PAG oil

Model Refrigerant

S 560 e25 ± 0.4 oz

(710 ± 10 g)

Model PAG oil

S 560 e4.2 ± 0.4 oz

(120 ± 10 g)

Vehicle data

Vehicle dimensions

The heights specified may vary as a result of the:

R

Tires

R

Load

R

Condition of the suspension

R

Optional equipment

Height when opened

11 Height

when

opened

All models 71.0 in

(1803 mm)

42

Technical data

Vehicle dimensions

S 560 e

Vehicle length206.9 in

(5255 mm)

Vehicle width including exte‐
rior mirrors

Vehicle width without exterior
mirrors

83.9 in

(2130 mm)

74 .8 in

(1899 mm)

Vehicle height 58.8 in

(1494 mm)

Wheelbase 124.6 in

(3165 mm)

Weights and loads

Please note that for the specified vehicle data:

R

Items of optional equipment increase the
curb weight and reduce the payload.

S 560 e

Maximum roof load 220 lb (100 kg)

Technical data of the high-voltage battery

High-voltage battery

Models

Model Lithium-ion

Energy content (gross) 13.8 kWh

Range in electric-only mode
(according to NEDC)

approx‐
imately

50 km

Charging duration – mode 3

(from 20% to 100%)

at 2x (16 A)/ (230 V) or 3x

approx‐

imately 1 h

30 min

(16 A)/ (230 V)

(on a wallbox or charging sta‐
tion)

Models

Charging duration – mode 2

(from 20% to 100%)

at (16 A)/ (230 V)

(on a CEE mains outlet)

Charging duration – mode 2

(from 20% to 100%)

at (8 A)/ (230 V)

(in a household socket)

approx‐

imately 3 h

approx‐

imately 6 h

30 min

Display messages

Safety systems

Display messages and warning/indicator lamps

43

Display messages

6

SRS Malfunction Service
Required

Possible causes/consequences and MM Solutions

*The restraint system is defective .

&

DANGER Risk of fatal injuries due to the restraint system malfunctioning

If the restraint system is malfunctioning, restraint system components may be triggered unintentionally or may
not deploy as intended during an accident. This may affect the Emergency Tensioning Device or airbag, for
example. Furthermore, in the event of an accident, the high-voltage on-board electrical system may not be
deactivated as intended.

You may be electrocuted if you touch the damaged component parts of the high-voltage on-board electrical sys‐
tem.

#

Have the restraint system checked and repaired immediately at a qualified specialist workshop.

#

After an accident, switch off the ignition immediately.

Detection of a restraint system malfunction:

R

The 6 restraint system warning lamp does not light up when the ignition is switched on.

R

The 6 restraint system warning lamp lights up continuously or repeatedly during a journey.

#

Visit a qualified specialist workshop immediately.

44

Display messages and warning/indicator lamps

Hybrid system

Display messages

#

See Operator's Manual

#

See Operator's Manual

Possible causes/consequences and M

*The battery will not be sufficiently charged.

NOTE Possible engine damage if you continue driving

*

#

Do not continue driving under any circumstances.

#

Consult a qualified specialist workshop.

#

Pull over and stop the vehicle safely and switch off the engine, paying attention to road and traffic conditions.

#

Consult a qualified specialist workshop.

*The battery is not being charged.

NOTE Possible engine damage if you continue driving

*

#

Do not continue driving under any circumstances.

#

Consult a qualified specialist workshop.

#

Pull over and stop the vehicle safely and switch off the engine, paying attention to road and traffic conditions.

#

Consult a qualified specialist workshop.

M Solutions

Display messages and warning/indicator lamps

45

Display messages

#

Stop Vehicle Leave Engine
Running

6

Tank is Depressurized
Ready for Refueling

ï

Charger Cable Connected

Change the current drive
program before changing
the operating mode. (Exam‐

ple)

Possible causes/consequences and MM Solutions

*The battery charge level is too low and must be charged.

#

Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions. Do not
continue driving under any circumstances.

#

Set READY state.

#

Wait until the display message disappears before pulling away.

*The pressure in the fuel tank is released and the fuel filler flap opens.

*You cannot pull away while the charging cable is connected.

*The operating mode can be changed only in drive program A or ;.

46

Display messages and warning/indicator lamps

Display messages

á

Towing Not Permitted See
Operator's Manual

6

Please Wait Depressurizing
Tank

E-MODE Currently Unavaila­ble

Engine will not restart
Service required

Possible causes/consequences and MM Solutions

*The hybrid system is malfunctioning.

#

Only have the vehicle transported on a transporter or trailer .

*The pressure in the fuel tank is released before the fuel filler flap is opened. The pressure release process can take

up to 15 minutes.

*The charge level of the high-voltage battery has reached the lower limit. The operating mode switches automatically

from E-MODE to HYBRID. The driving mode with the internal combustion engine is activated.

#

If necessary, select the CHARGE operating mode (→ page 17).
The high-voltage battery is then charged while driving. When the charge level of the high-voltage battery is suffi‐
cient, the E-MODE operating mode is available again.

*The engine cannot be restarted due to a malfunction.

#

Do not switch off the engine; drive on to the nearest qualified specialist workshop.

Display messages and warning/indicator lamps

47

Display messages

d

Malfunction

Û

Cannot Start Engine See
Operator's Manual

ã

Acoustic Presence Indica­tor Inoperative

Û

Malfunction Service
Required

Possible causes/consequences and MM Solutions

*The hybrid system is defective. The drive power of your vehicle is limited.

#

Visit a qualified specialist workshop.

*The high-voltage battery's charge level is too low. Yo u can no longer start the engine.

#

Switch off electrical consumers that are not required.

#

Charge the high-voltage battery when stationary.

*The acoustic presence indicator is malfunctioning. No driving noises are produced. As a result, your vehicle may

not be heard by other road users in certain situations.

#

Drive with particular care.

#

Visit a qualified specialist workshop.

*The hybrid system is malfunctioning.

#

Visit a qualified specialist workshop.

48

Display messages and warning/indicator lamps

Display messages

Only E-MODE Available
Power Limited Refuel
Immediately

6

Tank Ventilation Malfunc­tion Service Required

Û

Stop Vehicle Shift to 'P'
Leave Engine Running

Possible causes/consequences and MM Solutions

*The fuel tank is empty and the combustion engine is switched off. The drive power of your vehicle is limited

because you are driving in electric mode.

#

Refuel immediately.

*There is a malfunction in the fuel system.

#

Visit a qualified specialist workshop.

*Undersupply of the HV on-board electrical system.

Perform the following steps:

#

Pull over and stop the vehicle.

#

Shift to P.

#

Let the engine idle until the message disappears.

Vehicle

Display messages and warning/indicator lamps

49

Display messages

&

Pre-entry Climate Control
via Key Inoperative High­voltage Battery Low

&

Pre-entry Climate Control
via Key Available Again
After Engine Start

&

Inoperative Charge HV Bat­tery

Possible causes/consequences and M

*The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on.

#

Charge the high-voltage battery.

#

Select the CHARGE operating mode (→ page 15).
When the high-voltage battery is sufficiently charged, pre-entry climate control is operational again.

*You have attempted to switch on pre-entry climate control more than twice with the engine switched off.

#

Activate READY for 10 seconds.
Pre-entry climate control is operational again.

*The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on.

#

Charge the high-voltage battery.

M Solutions

50

Display messages and warning/indicator lamps

Display messages

&

Inoperative High-Voltage
Battery Charging Not Com­plete

Possible causes/consequences and MM Solutions

*The high-voltage battery is charging. Pre-entry climate control cannot be switched on.

#

Wait until the charging process is complete.

Warning and indicator lamps

Safety systems

Display messages and warning/indicator lamps

51

Warning/indicator lamp

é

RBS warning lamp (USA/
CND)

Possible causes/consequences and MM Solutions

The yellow RBS warning lamp is lit while the engine is running.

&

WARNING Risk of an accident due to a brake system malfunction

If the brake system is malfunctioning, braking characteristics may be impaired.

#

Drive on carefully.

#

Have the brake system checked immediately at a qualified specialist workshop.

#

Adjust your speed and continue to drive carefully, leaving a suitable distance to the vehicle in front.

#

If the multifunction display shows a display message, please observe this.

#

Visit a qualified specialist workshop.

52

Display messages and warning/indicator lamps

Warning/indicator lamp

6

Restraint system warning
lamp

Possible causes/consequences and MM Solutions

The red restraint system warning lamp is lit while the engine is running.

The restraint system is malfunctioning .

&

DANGER Risk of fatal injuries due to the restraint system malfunctioning

If the restraint system is malfunctioning, restraint system components may be triggered unintentionally or may not
deploy as intended during an accident. This may affect the Emergency Tensioning Device or airbag, for example.
Furthermore, in the event of an accident, the high-voltage on-board electrical system may not be deactivated as
intended.

You may be electrocuted if you touch the damaged component parts of the high-voltage on-board electrical system.

#

Have the restraint system checked and repaired immediately at a qualified specialist workshop.

#

After an accident, switch off the ignition immediately.

#

Drive on carefully.

#

Observe the messages on the multifunction display.

#

Visit a qualified specialist workshop immediately.

Index

53

A

Air conditioning system

see Climate control

Air distribution

Setting (control panel) ...........................10

Airflow

Setting (control panel) ...........................10

Authorized workshop

see Qualified specialist workshop

B

Battery

see High-voltage battery

Battery (high-voltage on-board electri‐
cal system)

see High-voltage battery

Battery charged

see Plug-in hybrid operation

Blower

see Climate control

C

Charging ..................................................... 29

Charging cable control panel, version

1 ............................................................ 27

Charging station (mode 3) .....................30

Checking the charge level .....................25

Ending the charging process .................33

Indicator lamp on the vehicle socket ..... 25

Mains socket (mode 2) .......................... 26

Notes on high-voltage battery ............... 25

Setting the maximum possible charg‐

ing current ............................................. 29

Starting the charging process ................ 31

Wallbox (mode 3) ...................................30

Charging

see Vehicle socket

Charging cable control panel, version
1

Function/notes .....................................27

Charging the high-voltage battery

Charging station (mode 3) .....................30

Mains socket (mode 2) .......................... 26

Starting the charging process ................ 31

Wallbox (mode 3) ...................................30

Climate control .......................................... 10

Defrosting the windshield ......................10

Filling capacity for PAG oil .....................41

Immediate pre-entry climate control .....13

Overview of systems .............................. 10

Pre-entry climate control at depar‐

ture time ................................................ 12

Pre-entry climate control via Smart‐

Key .........................................................11

Refrigerant filling capacity .....................41

Setting the air distribution (control

panel) .................................................... 10

Setting the airflow (control panel) .........10

Setting the temperature (control

panel) .................................................... 10

Switching the rear window defroster

on/off ................................................... 10

Coolant (engine)

Filling capacity .......................................41

Cooling

see Climate control

D

Detaching the charging cable

see Plug-in hybrid operation

54

Index

Display messages

ãAcoustic Presence Indicator

Inoperative ............................................ 47

Change the current drive program
before changing the operating

mode. (Example) ................................... 45

ïCharger Cable Connected .............45

E-MODE Currently Unavailable .............. 46

Engine will not restart Service

required .................................................46

&Inoperative Charge HV Battery ...... 49

&Inoperative High-Voltage Bat‐

tery Charging Not Complete .................. 50

ÛMalfunction Service Required .......47

dMalfunction ................................... 47

Only E-MODE Available Power Limi‐

ted Refuel Immediately .......................... 48

6Please Wait Depressurizing Tank ... 46

&Pre-entry Climate Control via

Key Available Again After Engine Start .. 49

&Pre-entry Climate Control via

Key Inoperative High-voltage Battery

Low ....................................................... 49

#See Operator's Manual ................. 44

6SRS Malfunction Service

Required ................................................ 43

#Stop Vehicle Leave Engine Run‐

ning ....................................................... 45

ÛStop Vehicle Shift to 'P' Leave

Engine Running ...................................... 48

6Tank is Depressurized Ready for

Refueling ............................................... 45

6Tank Ventilation Malfunction

Service Required ...................................48

áTowing Not Permitted See

Operator's Manual ................................. 46

Drive programs

see DYNAMIC SELECT switch

DYNAMIC SELECT

Configuring drive program I ................... 22

DYNAMIC SELECT switch ..........................20

Operating ..............................................20

E

ECO Assist

Displaying .............................................. 35

Function/notes .....................................34

ECO Assist

see Haptic accelerator pedal

ECO start/stop function (electrical
driving)

Operating modes ................................... 15

Emergency shutoff

see Hybrid drive system

Energy flow display

Displaying .............................................. 19

Function/notes ...................................... 19

Engine

Engine number ...................................... 39

Engine number .......................................... 39

Engine oil

Capacity ................................................ 40

MB-Freigabe or MB-Approval .................40

Index

55

Quality ...................................................40

F

Fuel

Fuel reserve ........................................... 40

Refueling ............................................... 35

Tank content ......................................... 40

G

Gliding (drive program E)

DYNAMIC SELECT switch ......................20

H

Haptic accelerator pedal .......................... 22

Function/notes .....................................22

Heating

see Climate control

High-voltage battery ........................... 25, 42

Charging time ........................................ 42

Function/notes .....................................25

Model ....................................................42

Range .................................................... 42

Setting the maximum possible charg‐

ing current ............................................. 29

High-voltage battery charged

Ending the charging process .................33

High-voltage battery charged

see Plug-in hybrid operation

Hybrid drive system .................................... 7

Configuring settings via the multime‐

dia system ............................................. 18

Manual switch-off .................................... 7

I

Identification plate

Engine ................................................... 39

Vehicle .................................................. 39

Immediate pre-entry climate control .......13

Individual drive program

Configuring ............................................ 22

Instrument cluster

see Instrument Display

Instrument Display .................................... 20

Function/notes .....................................20

Overview ............................................... 20

Intelligent operating-mode strategy

see Route-based operating-mode strategy

L

Limited Warranty

Vehicle ..................................................... 5

M

Malfunction

Restraint system ...................................... 9

Mercedes-Benz Center

see Qualified specialist workshop

Model series ..............................................39

O

Operating mode

Replacing ...............................................17

Operating modes

Plug-in hybrid operation .........................15

Operating safety

Information .............................................. 4

Operator's Manual

Vehicle equipment ................................... 4

Output

see Power meter

56

Index

P

Paint code .................................................. 39

Permitted towing methods .......................37

Plug-in hybrid operation ........................... 33

Activating route-based operating-

mode strategy (ROS) ............................. 24

Available operating modes .....................15

Charging cable control panel, version

1 ............................................................ 27

Charging the high-voltage battery at

a charging station (mode 3) ...................30

Charging the high-voltage battery at

a wallbox (mode 3) ................................ 30

Charging the high-voltage battery at

the mains socket (mode 2) .................... 26

Checking the charge level .....................25

Configuring settings via the multime‐

dia system ............................................. 18

Displaying ECO Assist ...........................35

Displaying the power meter ...................23

DYNAMIC SELECT switch ......................20

Ending the charging process .................33

Energy flow display ................................ 19

Haptic accelerator pedal ....................... 22

Indicator lamp on the vehicle socket ..... 25

Manual switch-off of the hybrid system ... 7

Notes on high-voltage battery ............... 25

Notes on plug-in hybrid operation ...........6

Power display ........................................ 23

Power meter .......................................... 23

Route-based operating-mode strategy ... 23
Setting the maximum possible charg‐

ing current ............................................. 29

Showing the energy flow display ............ 19

Starting the charging process ................ 31

Switching operating mode ..................... 17

Power display

Function/notes .....................................23

Power meter .............................................. 23

Function/notes .....................................23

Pre-entry climate control (immediate) ....13

Pre-entry climate control at depar‐
ture time

Function ................................................ 12

Setting ................................................... 12

Switching on/off ................................... 13

Pre-entry climate control via Smart‐
Key

Function ................................................. 11

Setting ................................................... 11

Switching on/off .................................... 11

Protecting the environment

Notes .......................................................4

Q

Qualified specialist workshop .................... 5

R

Rapid charging

see Charging

Rear window defroster ............................. 10

Refueling

Refueling the vehicle ............................. 35

Reserve

Fuel .......................................................40

Restraint system

Malfunction .............................................9

Roof load .................................................... 42

Index

57

Route-based operating-mode strategy .... 23

Activating .............................................. 24

Function/notes .....................................23

S

Service center

see Qualified specialist workshop

Starting assistance ................................... 37

T

Tank content

Fuel .......................................................40

Reserve (fuel) ........................................ 40

Technical data

Vehicle identification plate .................... 39

Temperature

Setting (control panel) ...........................10

Tire inflation compressor

see TIREFIT kit

TIREFIT kit .................................................. 37

Storage location .................................... 37

Tool

see Vehicle tool kit

Towing methods ........................................ 37

Trunk lid

Opening dimensions .............................. 41

V

Vehicle

Correct use .............................................. 5

Equipment ............................................... 4

Limited Warranty .....................................5

Qualified specialist workshop .................. 5

Vehicle data

Roof load ............................................... 42

Turning radius ........................................ 41

Vehicle height ........................................41

Vehicle length ........................................41

Vehicle width ......................................... 41

Wheelbase ............................................. 41

Vehicle dimensions ................................... 41

Vehicle identification number

see VIN

Vehicle identification plate

Paint code .............................................39

VIN ........................................................ 39

Vehicle identification plate

see Model series

Vehicle socket ........................................... 25

Indicator lamp ....................................... 25

Vehicle tool kit ...........................................37

TIREFIT kit ............................................. 37

Ventilation

see Climate control

VIN .............................................................. 39

Identification plate ................................ 39

Seat ....................................................... 39

Windshield ............................................. 39

W

Warning/indicator lamp

éRBS warning lamp (USA/CND) ...... 51

6Restraint system warning lamp .....52

Warranty ...................................................... 5

Windshield .................................................10

Defrosting .............................................. 10

Windshield

see Windshield

58

Index

Workshop

see Qualified specialist workshop