Mercedes GLK 350 2015, GLK 250 2015 User Manual
É2045845300(ËÍ
2045845300
GLK
Operator's Manual
Order no. 65150821 13 Part no. 2045845300Edition A 2015
GLK Operator's Manual
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As at 23.10.2013
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2045845300
É2045845300(ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 77
Seats, steering wheel and mirrors .... 99
Lights and windshield wipers .......... 115
Climate control ................................. 131
Driving and parking .......................... 147
On-board computer and displays .... 219
Stowage and features ...................... 273
Maintenance and care ...................... 299
Breakdown assistance ..................... 313
Wheels and tires ............................... 331
Technical data ................................... 371
Index
4
1, 2, 3 ...
115 V socket ...................................... 285
12 V socket
see Sockets
360° camera
Function/notes .............................198
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) ..................................................185
A
ABS (Anti-lock Braking System)
Display message ............................ 236
Function/notes ................................ 68
Important safety notes .................... 68
Warning lamp ................................. 262
Activating/deactivating cooling
with air dehumidification ................. 137
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/information .................... 207
Trailer towing ................................. 210
Active Driving Assistance package .. 207
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 230
Display message ............................ 252
Function/information .................... 210
Trailer towing ......................... 207, 212
Active light function ......................... 119
Active Parking Assist
Canceling ....................................... 193
Detecting parking spaces .............. 190
Display message ............................ 253
Exiting a parking space .................. 192
Important safety notes .................. 189
Parking .......................................... 191
Towing a trailer .............................. 193
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 120
Switching on/off ................... 120, 121
Additives (engine oil) ........................ 377
Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 44
Knee bag .......................................... 47
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag .......................... 47
Window curtain air bag .................... 49
Air-conditioning system
see Climate control
Air filter (display message) .............. 250
AIR FLOW ........................................... 139
Air vents
Glove box ....................................... 144
Important safety notes .................. 144
Rear ............................................... 145
Setting ........................................... 144
Setting the center air vents ........... 144
Setting the side air vents ............... 144
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 283
Assistance display (on-board com-
puter) .................................................. 229
Assistance menu (on-board com-
puter) .................................................. 228
ASSYST PLUS
Displaying a service message ........ 305
Hiding a service message .............. 304
Notes ..................................... 304, 305
Resetting the service interval dis-
play ................................................ 305
Index
5
Service message ............................ 304
Special service requirements ......... 305
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 251
Function/notes ............................. 202
Audio menu (on-board com-
puter) .................................................. 226
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic car wash (care) ............... 306
Automatic engine start (ECO start/
stop function) .................................... 153
Automatic engine switch-off (ECO
start/stop function) .......................... 153
Automatic headlamp mode .............. 117
Automatic transmission
Accelerator pedal position ............. 159
Automatic drive program ............... 160
Changing gear ............................... 159
DIRECT SELECT lever ..................... 156
Display message ............................ 258
Driving tips .................................... 159
Emergency running mode .............. 162
Engaging drive position .................. 158
Engaging neutral ............................ 157
Engaging park position automati-
cally ............................................... 157
Engaging reverse gear ................... 157
Engaging the park position ............ 157
Kickdown ....................................... 159
Manual drive program .................... 160
Overview ........................................ 156
Problem (malfunction) ................... 162
Program selector button ................ 159
Pulling away ................................... 151
Starting the engine ........................ 151
Steering wheel paddle shifters ...... 160
Trailer towing ................................. 159
Transmission position display ........ 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 162
B
Backup lamp
Changing bulbs .............................. 125
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling
Installing ........................................ 214
Removing ....................................... 217
Storing ........................................... 217
BAS (Brake Assist System) ................. 69
BAS PLUS (Brake Assist System
PLUS) .................................................... 69
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 249
Important safety notes .................. 319
Jump starting ................................. 323
Belt
see Seat belts
Belt force limiter
Activation ......................................... 60
Function ........................................... 60
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 253
Notes/function .............................. 203
Trailer towing ................................. 205
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 376
BlueTEC
Brake Assist
®
Adding DEF .................................... 166
see BAS (Brake Assist System)
Index
6
Brake fluid
Display message ............................ 238
Notes ............................................. 377
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 68
BAS .................................................. 69
BAS PLUS ........................................ 69
Brake fluid (notes) ......................... 377
Display message ............................ 236
Important safety notes .................. 172
Maintenance .................................. 172
Parking brake ........................ 169, 173
Riding tips ...................................... 172
Warning lamp ................................. 262
Breakdown
see Flat tire
see Towing away/tow-starting
Brightness control knob (instrument cluster lighting, multifunction steering wheel with 12 but-
tons) ..................................................... 33
Bulbs
see Replacing bulbs
C
California
Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Display ........................................... 310
Exterior lights ................................ 309
Gear or selector lever .................... 311
Interior ........................................... 310
Matte finish ................................... 307
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 306
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipes ....................................... 309
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover
Important safety notes .................. 278
Cargo compartment enlarge-
ment ................................................... 276
Cargo compartment floor
Opening/closing ............................ 281
Stowage well (under) ..................... 281
Cargo net
Attaching ....................................... 280
Important safety information ......... 279
Cargo tie down rings ......................... 277
CD player/CD changer (on-board
computer) .......................................... 226
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board com-
puter) ............................................. 232
Locking/unlocking (SmartKey) ........ 78
Changing bulbs
Cornering light function ................. 124
High-beam headlamps ................... 124
Low-beam headlamps .................... 124
Parking lamps ................................ 124
Reversing lamps ............................ 125
Standing lamps (front) ................... 124
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 67
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ............... 64
Index
7
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 64
Top Tether .......................................65
Cigarette lighter ................................ 284
Cleaning
Mirror turn signal ...........................309
Trailer tow hitch .............................310
Climate control
Automatic climate control (3-
zone) .............................................. 136
Controlling automatically ...............139
Cooling with air dehumidification .. 137
Defrosting the windows ................. 142
Defrosting the windshield .............. 141
Dual-zone automatic climate con-
trol ................................................. 133
Important safety notes .................. 132
Indicator lamp ................................ 139
Information about using auto-
matic climate control ..................... 137
Information about using dual-zone
automatic climate control .............. 134
Maximum cooling .......................... 142
Overview of systems ......................132
Problems with cooling with air
dehumidification ............................ 139
Problem with the rear window
defroster ........................................ 143
Rear control panel ......................... 136
Refrigerant ..................................... 379
Refrigerant filling capacity ............. 380
Setting the air distribution ............. 140
Setting the airflow ......................... 141
Setting the air vents ......................144
Setting the climate mode (AIR
FLOW) ............................................ 139
Setting the temperature ................ 140
Switching air-recirculation mode
on/off ............................................ 143
Switching on/off ........................... 137
Switching residual heat on/off ...... 143
Switching the rear window
defroster on/off ............................ 142
Switching the ZONE function on/
off ..................................................141
Climate control system
Automatic engine start .................. 153
Automatic engine switch-off .......... 153
Deactivating/activating ................. 153
General information ....................... 153
Important safety notes .................. 152
Introduction ................................... 152
Coat hooks ......................................... 280
Cockpit
Overview .......................................... 32
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 367
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 118
Consumption statistics (on-board
computer) .......................................... 223
Convenience closing feature .............. 92
Convenience opening feature ............ 92
Coolant (engine)
Checking the level ......................... 303
Display message ............................ 247
Filling capacity ............................... 379
Important safety notes .................. 378
Temperature gauge ........................ 220
Warning lamp ................................. 268
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Changing bulbs .............................. 124
Display message ............................ 243
Function/notes .............................120
Crash-responsive emergency light-
ing ....................................................... 122
Cruise control
Cruise control lever ....................... 175
Deactivating ................................... 176
Display message ............................ 255
Driving system ............................... 175
Function/notes .............................175
Important safety notes .................. 175
Setting a speed .............................. 176
Storing and maintaining current
speed ............................................. 175
Index
8
Cup holder
Center console .............................. 282
Important safety notes .................. 282
Rear compartment .........................282
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27
D
Dashboard
see Instrument cluster
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board com-
puter) ............................................. 231
Switching on/off (switch) .............. 117
Declarations of conformity ................. 26
DEF
Adding ...........................................166
Display message ............................ 250
Filling capacity ............................... 376
Important safety notes .................. 376
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 231
Interior lighting .............................. 232
Diagnostics connection ......................26
Diesel .................................................. 375
Digital speedometer .........................224
DIRECT SELECT lever
Automatic transmission ................. 156
Display (cleaning instructions) ........310
Display messages
ASSYST PLUS ................................ 304
Calling up (on-board computer) ..... 235
Driving systems .............................251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ........... 235
KEYLESS-GO .................................. 259
Lights ............................................. 243
Safety systems .............................. 236
SmartKey ....................................... 259
Tires ............................................... 256
Vehicle ...........................................258
Distance recorder .............................223
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 270
DISTRONIC PLUS
Activation conditions ..................... 178
Deactivating ................................... 182
Display message ............................ 254
Displays in the multifunction dis-
play ................................................ 181
Driving tips ....................................182
Function/notes .............................176
Important safety notes .................. 176
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 270
Doors
Automatic locking (on-board com-
puter) ............................................. 232
Automatic locking (switch) ...............85
Central locking/unlocking
(SmartKey) .......................................78
Control panel ...................................39
Display message ............................ 258
Emergency locking ........................... 85
Emergency unlocking ....................... 85
Important safety notes .................... 83
Opening (from inside) ...................... 83
Drinking and driving ......................... 170
Drive program
Automatic ...................................... 160
Display ........................................... 157
Display (DIRECT SELECT lever) ...... 157
Manual ........................................... 160
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 305
Symmetrical low beam .................. 116
Driving lamps
see Daytime running lamps
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
BAS (Brake Assist System) .............. 69
Index
9
BAS PLUS (Brake Assist System
PLUS) ............................................... 69
EBD (electronic brake force distri-
bution) ............................................. 73
ESP®(Electronic Stability Pro-
gram) ............................................... 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 68
Overview .......................................... 68
PRE-SAFE®Brake ............................. 73
Driving systems
360°camera .................................. 198
Active Blind Spot Assist ................. 207
Active Driving Assistance pack-
age ................................................. 207
Active Lane Keeping Assist ............ 210
Active Parking Assist .....................189
ATTENTION ASSIST ........................ 202
Blind Spot Assist ............................ 203
Cruise control ................................ 175
Display message ............................ 251
DISTRONIC PLUS ........................... 176
HOLD function ............................... 184
Lane Keeping Assist ......................205
Lane Tracking package .................. 203
PARKTRONIC ................................. 186
Rear view camera .......................... 193
Driving tips
Automatic transmission ................. 159
Brakes ...........................................172
Break-in period .............................. 148
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 172
Drinking and driving ....................... 170
Driving abroad ............................... 116
Driving in winter .............................174
Driving on flooded roads ................ 174
Driving on wet roads ......................174
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 170
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on sal-
ted roads ....................................... 172
Snow chains .................................. 335
Symmetrical low beam .................. 116
Towing a trailer .............................. 212
Wet road surface ........................... 172
DVD video (on-board computer) ...... 227
E
EASY-ENTRY feature
Activating/deactivating ................. 233
Function/notes .............................108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes .............................108
Switching on/off ........................... 233
EBD (electronic brake force distribution)
Display message ............................ 237
Function/notes ................................ 73
ECO display
Function/notes .............................171
On-board computer ....................... 224
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door ....................................85
Vehicle .............................................85
Emergency spare wheel
General notes ................................ 366
Important safety notes .................. 366
Storage location ............................ 366
Stowing .......................................... 367
Technical data ...............................369
Emergency Tensioning Devices
Function ...........................................60
Safety guidelines ............................. 43
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 267
Display message ............................ 247
ECO start/stop function ................ 152
Engine number ............................... 373
Irregular running ............................ 155
Jump-starting ................................. 323
Starting problems .......................... 155
10
Index
Starting the engine with the
SmartKey ....................................... 151
Starting with KEYLESS-GO ............. 151
Switching off .................................. 168
Tow-starting (vehicle) ..................... 328
Engine electronics
Problem (malfunction) ................... 155
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 302
Additives ........................................ 377
Checking the oil level ..................... 301
Checking the oil level using the
dipstick .......................................... 301
Display message ............................ 249
Filling capacity ............................... 377
Notes about oil grades ................... 377
Notes on oil level/consumption .... 301
Viscosity ........................................ 377
ESP®(Electronic Stability Program)
Deactivating/activating ................... 71
Display message ............................ 236
ETS/4ETS ........................................ 70
Function/notes ................................ 70
General notes .................................. 70
Important safety information ........... 71
Trailer stabilization ........................... 72
Warning lamp ................................. 264
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 170
Exhaust tail pipe (cleaning instruc-
tions) .................................................. 309
Exterior lighting
Setting options .............................. 116
see Lights
Exterior mirrors
Adjusting ....................................... 109
Dipping (automatic) ....................... 110
Folding in/out (automatically) ....... 110
Folding in/out (electrically) ........... 110
Folding in when locking (on-board
computer) ...................................... 233
Out of position (troubleshooting) ... 110
Setting ........................................... 110
Storing settings (memory func-
tion) ............................................... 112
Storing the parking position .......... 111
F
Filler cap
see Fuel filler flap
Flat tire
MOExtended tires .......................... 315
Preparing the vehicle ..................... 314
TIREFIT kit ...................................... 316
see Emergency spare wheel
Floormats ........................................... 298
Fog lamps
Switching on/off ........................... 117
Folding the rear bench seat for-
wards/back ....................................... 276
Fording
On flooded roads ........................... 174
Front fog lamps
Display message ............................ 245
Switching on/off ........................... 117
Fuel
Additives ........................................ 375
Consumption statistics .................. 223
Displaying the current consump-
tion ................................................ 224
Displaying the range ...................... 224
Driving tips .................................... 170
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 374
Important safety notes .................. 373
Premium-grade unleaded gaso-
line ................................................. 374
Problem (malfunction) ................... 165
Quality (diesel) ............................... 375
Refueling ........................................ 162
Tank content/reserve fuel ............. 374
Fuel filler flap
Opening ......................................... 164
Fuel filter (display message) ............ 250
Fuel level
Calling up the range (on-board
computer) ...................................... 224
Fuel tank
Capacity ........................................ 374
Problem (malfunction) ................... 165
Index
11
Fuse allocation chart (vehicle tool
kit) ...................................................... 314
Fuses
Allocation chart .............................328
Before changing .............................328
Dashboard fuse box ....................... 328
Fuse box in the cargo compart-
ment .............................................. 329
Fuse box in the engine compart-
ment .............................................. 329
Important safety notes .................. 328
G
Garage door opener
Clearing the memory ..................... 298
General notes ................................ 295
Important safety notes .................. 295
Opening/closing the garage door .. 297
Programming (button in the rear-
view mirror) ................................... 295
Gear or selector lever (cleaning
guidelines) ......................................... 311
Genuine parts ...................................... 22
Glove box ...........................................275
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 353
H
Hazard warning lamps ......................119
Headlamps
Adding fluid to cleaning system ..... 303
Cleaning system (function) ............ 119
Cleaning system (notes) ................ 379
Fogging up ..................................... 121
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 102
Adjusting (electrically) ................... 103
Adjusting (manually) ......................103
Adjusting (rear) .............................. 104
Installing/removing (rear) .............. 104
Luxury ............................................ 103
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 124
Display message ............................ 245
Switching on/off ........................... 119
Hill start assist .................................. 152
HOLD function
Deactivating ................................... 185
Display message ............................ 251
Function/notes .............................184
Hood
Closing ...........................................301
Display message ............................ 258
Important safety notes .................. 300
Opening ......................................... 300
Horn ...................................................... 32
Hydroplaning ..................................... 174
I
Ignition lock
see Key positions
Immobilizer .......................................... 74
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 33
Settings ......................................... 230
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 231
Interior lighting ................................. 121
Automatic control .......................... 122
Delayed switch-off (on-board
computer) ...................................... 232
Emergency lighting ........................ 122
Manual control ............................... 122
Overview ........................................ 121
Reading lamp ................................. 121
Setting the brightness of the display/switch (on-board computer) .. 231
J
Jack
Storage location ............................ 314
Using ............................................. 357
Jump starting (engine) ......................323
12
Index
K
KEYLESS-GO
Convenience closing feature ............ 93
Display message ............................ 259
Locking ............................................ 79
Start/Stop button .......................... 149
Starting the engine ........................ 151
Unlocking ......................................... 79
Key positions
KEYLESS-GO .................................. 149
SmartKey ....................................... 149
Kickdown
Driving tips .................................... 159
Knee bag .............................................. 47
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 230
Display message ............................ 252
Function/information .................... 205
Lane Tracking package ..................... 203
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display mes-
sage) ................................................... 245
Light function, active
Display message ............................ 246
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 232
Active light function ....................... 119
Automatic headlamp mode ............ 117
Cornering light function ................. 120
Display message ............................ 243
Driving abroad ............................... 116
Fog lamps ...................................... 117
Hazard warning lamps ................... 119
High beam flasher .......................... 119
High-beam headlamps ................... 119
Light switch ................................... 116
Low-beam headlamps .................... 117
Parking lamps ................................ 118
Rear fog lamp ................................ 118
Setting the brightness of the display/switch (on-board computer) .. 231
Standing lamps .............................. 118
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 231
Switching the daytime running
lamps on/off (switch) .................... 117
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 118
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 85
Emergency locking ........................... 85
From inside (central locking but-
ton) .................................................. 84
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 232
Low-beam headlamps
Changing bulbs .............................. 124
Display message ............................ 243
Setting for driving abroad (sym-
metrical) ........................................ 116
Switching on/off ........................... 117
Lumbar support
Adjusting ....................................... 104
Adjusting the 4-way lumbar sup-
port ................................................ 105
Luxury head restraints ..................... 103
M
M+S tires ............................................ 335
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Index
13
Matte finish (cleaning instruc-
tions) .................................................. 307
mbrace
Call priority ....................................291
Display message ............................ 238
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Emergency call .............................. 288
General notes ................................ 287
Geo fencing ................................... 294
Locating a stolen vehicle ...............293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 289
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert ....................................294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction diag-
nosis .............................................. 293
Vehicle remote unlocking .............. 292
Mechanical key
Function/notes ................................ 80
Locking vehicle ................................ 85
Unlocking the driver's door .............. 85
Media Interface
see Separate operating instructions
Memory card (audio) ......................... 226
Memory function ............................... 112
Message memory (on-board com-
puter) ..................................................235
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 227
Modifying the programming
(SmartKey) ...........................................79
MOExtended tires .............................. 315
Mounting wheels
Lowering the vehicle ...................... 359
Mounting a new wheel ................... 358
Preparing the vehicle .....................356
Raising the vehicle ......................... 357
Removing a wheel .......................... 358
Securing the vehicle against roll-
ing away ........................................ 356
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes .............................222
Permanent display ......................... 231
Multifunction steering wheel
Operating the on-board computer .. 221
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 225
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 54
Resetting triggered .......................... 55
NECK-PRO luxury head restraints
Operation ......................................... 54
Resetting when triggered ................. 55
Notes on breaking-in a new vehi-
cle ....................................................... 148
O
Occupant Classification System
(OCS)
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 52
Occupant safety
Air bags ...........................................44
Pets in the vehicle ........................... 67
PRE-SAFE®(anticipatory occu-
pant protection) ...............................54
SRS (Supplemental Restraint Sys-
tem) ................................................. 43
System overview .............................. 42
OCS
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 52
14
Index
Odometer ...........................................223
Off-road system
4MATIC .......................................... 185
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu .................. 233
Displaying a service message ........305
Display messages .......................... 235
Factory settings submenu ............. 234
Important safety notes .................. 220
Instrument cluster submenu .......... 230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard display ............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation ..................... 227
Opening and closing the side trim
panels ................................................. 125
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 23
Outside temperature display ........... 221
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 67
P
Paint code number ............................ 372
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 94
Opening/closing .............................. 95
Opening/closing the roller sun-
blind ................................................. 96
Problem (malfunction) ..................... 96
Resetting ......................................... 96
Parking ............................................... 168
Important safety notes .................. 168
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 193
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 189
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking lamps
Changing bulbs .............................. 124
Switching on/off ........................... 118
PARKTRONIC
Deactivating/activating ................. 188
Driving system ............................... 186
Function/notes ............................. 186
Important safety notes .................. 186
Problem (malfunction) ................... 189
Range of the sensors ..................... 186
Trailer towing ................................. 188
Warning display ............................. 187
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Pets in the vehicle ............................... 67
Plastic trim (cleaning instruc-
tions) .................................................. 310
Power washers .................................. 306
Power windows
see Side windows
Index
15
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................238
Operation ......................................... 54
PRE-SAFE®Brake
Activating/deactivating ................. 229
Display message ............................ 239
Function/notes ................................ 73
Warning lamp ................................. 270
Program selector button .................. 159
Protection against theft
ATA (Anti-Theft Alarm system) ......... 75
Immobilizer ...................................... 74
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 151
Q
Qualified specialist workshop ........... 27
R
Radar sensor system
Activating/deactivating ................. 233
Display message ............................ 251
Radio
Selecting a station ......................... 226
see separate operating instructions
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 121
Rear compartment
Setting the airflow ......................... 141
Setting the air vents ......................145
Rear fog lamp
Display message ............................ 245
Switching on/off ........................... 118
Rear view camera
Cleaning instructions ..................... 309
Function/notes .............................193
Switching on/off ........................... 194
Rear-view mirror
Anti-glare (manual) ........................ 109
Dipping (automatic) ....................... 110
Rear window defroster
Problem (malfunction) ................... 143
Switching on/off ........................... 142
Rear window wiper
Replacing the wiper blade .............. 128
Switching on/off ........................... 127
Refrigerant (air-conditioning system)
Important safety notes .................. 379
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 162
Refueling process .......................... 163
see Fuel
Remote control
Garage door opener ....................... 295
Programming (garage door
opener) .......................................... 295
Replacing bulbs
Important safety notes .................. 122
Overview of bulb types .................. 123
Reporting safety defects .................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 249
Warning lamp ................................. 267
see Fuel
Residual heat (climate control) ........ 143
Reversing feature
Panorama sliding sunroof ................ 94
Roller sunblinds ............................... 95
Side windows ................................... 91
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 24
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 96
Panorama roof with power tilt/
sliding panel ..................................... 95
Roof carrier ........................................ 281
Roof lining and carpets (cleaning
guidelines) ......................................... 312
Roof load (maximum) ........................ 380
Route (navigation)
see Route guidance (navigation)
16
Index
Route guidance (navigation) ............ 225
S
Safety
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 49
Overview of occupant safety sys-
tems ................................................ 42
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 59
Adjusting the height ......................... 59
Belt force limiters ............................ 60
center rear-compartment seat ......... 59
Cleaning ......................................... 312
Correct usage .................................. 57
Emergency Tensioning Devices ........ 60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 261
Warning lamp (function) ................... 60
Seats
Adjusting (electrically) ................... 102
Adjusting lumbar support .............. 104
Adjusting the 4-way lumbar sup-
port ................................................ 105
Adjusting the head restraint .......... 102
Cleaning the cover ......................... 311
Correct driver's seat position ........ 100
Folding the backrest (rear com-
partment) forwards/back .............. 276
Folding the rear bench seat for-
wards/back ................................... 276
Important safety notes .................. 101
Seat heating problem .................... 106
Storing settings (memory func-
tion) ............................................... 112
Switching seat heating on/off ....... 105
Sensors (cleaning instructions) ....... 309
Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 230
Service products
Brake fluid ..................................... 377
Coolant (engine) ............................ 378
DEF special additives ..................... 376
Engine oil ....................................... 377
Fuel ................................................ 373
Important safety notes .................. 373
Refrigerant (air-conditioning sys-
tem) ............................................... 379
Washer fluid ................................... 379
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 230
Setting the air distribution ............... 140
Setting the airflow ............................ 141
Side impact air bag ............................. 47
Side marker lamp (display mes-
sage) ................................................... 245
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Important safety information ........... 90
Opening/closing .............................. 91
Problem (malfunction) ..................... 93
Resetting ......................................... 93
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 79
Checking the battery ....................... 81
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Display message ............................ 259
Door central locking/unlocking ....... 78
Important safety notes .................... 78
Loss ................................................. 82
Mechanical key ................................ 80
Positions (ignition lock) ................. 149
Problem (malfunction) ..................... 82
Starting the engine ........................ 151
Index
17
Snow chains ...................................... 335
Sockets
Center console .............................. 285
General notes ................................ 284
Rear compartment .........................285
Spare wheel
Storage location ............................ 366
Stowing .......................................... 367
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster ................. 33
Segments ...................................... 221
Selecting the unit of measure-
ment .............................................. 230
see Instrument cluster
SRS (Supplemental Restraint System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 266
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 124
Display message ............................ 245
Switching on/off ........................... 118
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 150
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 107
Adjusting (manually) ...................... 106
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes .................. 106
Paddle shifters ............................... 160
Steering wheel heating .................. 107
Storing settings (memory func-
tion) ............................................... 112
Steering wheel heating
Problem (malfunction) ................... 108
Switching on/off ........................... 107
Steering wheel paddle shifters ........ 160
Stowage areas ................................... 275
Stowage compartments
Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box ....................................... 275
Important safety information ......... 275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening
see Convenience opening feature
Summer tires ..................................... 334
Sun visor ............................................ 283
Supplemental Restraint System
see SRS (Supplemental Restraint
System)
Surround lighting (on-board com-
puter) .................................................. 231
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 143
T
Tachometer ........................................ 220
Tailgate
Display message ............................ 258
Emergency unlocking ....................... 90
Important safety notes .................... 86
Limiting the opening angle ............... 89
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (from outside) ....... 87
Opening dimensions ...................... 380
Tail lamps
Display message ............................ 244
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 373
Emergency spare wheel ................. 369
18
Index
Information .................................... 372
Tires/wheels .................................360
Trailer loads ................................... 381
Vehicle data ................................... 380
TELEAID
Call priority ....................................291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Emergency call .............................. 288
General notes ................................ 287
Geo fencing ................................... 294
Locating a stolen vehicle ...............293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 289
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert ....................................294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction diag-
nosis .............................................. 293
Vehicle remote unlocking .............. 292
Telephone
Accepting a call .............................227
Display message ............................ 259
Menu (on-board computer) ............ 227
Number from the phone book ........228
Redialing ........................................ 228
Rejecting/ending a call ................. 228
Temperature
Coolant .......................................... 220
Outside temperature ......................221
Setting (climate control) ................ 140
Time
see separate operating instructions
TIREFIT kit .......................................... 316
Tire pressure
Calling up (on-board computer) ..... 339
Checking manually ........................ 339
Display message ............................ 256
Important safety notes .................. 339
Maximum ....................................... 338
Notes ............................................. 337
Not reached (TIREFIT) .................... 317
Reached (TIREFIT) .......................... 318
Recommended ............................... 336
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 341
Function/notes .............................339
General notes ................................ 339
Important safety notes .................. 339
Radio type approval for the tire
pressure monitor ........................... 342
Restarting ...................................... 341
Warning lamp ................................. 271
Warning message .......................... 341
Tires
Aspect ratio (definition) ................. 354
Average weight of the vehicle
occupants (definition) .................... 352
Bar (definition) ............................... 352
Changing a wheel .......................... 355
Characteristics .............................. 352
Checking ........................................ 333
Curb weight (definition) ................. 353
Definition of terms ......................... 352
Direction of rotation ...................... 355
Display message ............................ 256
Distribution of the vehicle occu-
pants (definition) ............................ 355
DOT, Tire Identification Number
(TIN) ............................................... 351
DOT (Department of Transporta-
tion) (definition) ............................. 352
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 353
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 353
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 353
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 353
Important safety notes .................. 332
Increased vehicle weight due to
optional equipment (definition) ...... 352
Kilopascal (kPa) (definition) ........... 353
Labeling (overview) ........................ 348
Load bearing index (definition) ...... 354
Load index ..................................... 351
Load index (definition) ................... 353
M+S tires ....................................... 335
Index
19
Maximum loaded vehicle weight
(definition) .....................................353
Maximum load on a tire (defini-
tion) ............................................... 354
Maximum permissible tire pres-
sure (definition) .............................353
Maximum tire load ......................... 346
Maximum tire load (definition) ....... 353
MOExtended tires .......................... 334
Optional equipment weight (defi-
nition) ............................................ 354
PSI (pounds per square inch) (def-
inition) ...........................................354
Replacing ....................................... 355
Service life ..................................... 334
Sidewall (definition) ....................... 354
Speed rating (definition) ................ 353
Storing ...........................................355
Structure and characteristics
(definition) ..................................... 352
Summer tires ................................. 334
Temperature .................................. 348
TIN (Tire Identification Number)
(definition) ..................................... 354
Tire bead (definition) ......................354
Tire pressure (definition) ................ 354
Tire pressures (recommended) ...... 352
Tire size (data) ............................... 360
Tire size designation, load-bearing
capacity, speed rating .................... 349
Tire tread ....................................... 333
Tire tread (definition) ..................... 354
Total load limit (definition) ............. 355
Traction ......................................... 347
Traction (definition) ....................... 354
Tread wear ..................................... 347
TWR (permissible trailer drawbar
noseweight) (definition) ................. 354
Uniform Tire Quality Grading
Standards ...................................... 347
Uniform Tire Quality Grading
Standards (definition) .................... 352
Wear indicator (definition) ............. 355
Wheel and tire combination ........... 362
Wheel rim (definition) .................... 352
see Flat tire
Top Tether ............................................ 65
Towing a trailer
Active Parking Assist ..................... 193
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 215
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 381
Power supply ................................. 217
Removing the ball coupling ............ 217
Storing the ball coupling ................ 217
Trailer loads ................................... 381
Towing away
Important safety guidelines ........... 325
Installing the towing eye ................ 326
Removing the towing eye ............... 326
With both axles on the ground ....... 327
With the rear axle raised ................ 327
Tow-starting
Emergency engine starting ............ 328
Important safety notes .................. 325
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 216
Trailer towing
Active Blind Spot Assist ................. 210
Active Lane Keeping Assist .... 207, 212
Blind Spot Assist ............................ 205
PARKTRONIC ................................. 188
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 162
Transmission
see Automatic transmission
Transmission position display ......... 157
Transmission position display
(DIRECT SELECT lever) ...................... 157
Transporting the vehicle .................. 327
Trim pieces (cleaning instruc-
tions) .................................................. 311
Trip computer (on-board com-
puter) .................................................. 223
20
Index
Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 124
Display message ............................ 244
Switching on/off ........................... 118
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 354
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror (in the sun visor) ........ 283
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 85
Emergency unlocking ....................... 85
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 359
Maintenance .................................... 24
Parking for a long period ................ 169
Pulling away ................................... 151
Raising ........................................... 357
Reporting problems ......................... 27
Securing from rolling away ............ 356
Towing away .................................. 325
Transporting .................................. 327
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 380
Vehicle data ....................................... 380
Vehicle dimensions ........................... 380
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 372
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 372
W
Warning and indicator lamps
ABS ................................................ 262
Brakes ........................................... 262
Check Engine ................................. 267
Coolant .......................................... 268
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP®.............................................. 264
ESP®OFF ....................................... 265
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 267
Seat belt ........................................ 261
SRS ................................................ 266
Tire pressure monitor .................... 271
Warranty .............................................. 23
Washer fluid
Display message ............................ 259
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 359
Wheel chock ...................................... 356
Wheels
Changing a wheel .......................... 355
Checking ........................................ 333
Cleaning ......................................... 307
Cleaning (warning) ......................... 356
Emergency spare wheel ................. 366
Important safety notes .................. 332
Interchanging/changing ................ 355
Mounting a new wheel ................... 358
Mounting a wheel .......................... 356
Removing a wheel .......................... 358
Storing ........................................... 355
Tightening torque ........................... 359
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................240
Operation ......................................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 141
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 303
Notes ............................................. 379
Windshield wipers
Problem (malfunction) ................... 129
Rear window wiper ........................ 127
Replacing the wiper blades ............ 127
Switching on/off ........................... 126
Winter driving
Important safety notes .................. 334
Slippery road surfaces ................... 174
Snow chains .................................. 335
Winter tires
M+S tires ....................................... 335
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 127
Replacing (rear window) ................ 128
Replacing (windshield) ................... 127
Wooden trim (cleaning instruc-
tions) .................................................. 311
Workshop
see Qualified specialist workshop
Index
21
Z
ZONE function
Switching on/off ........................... 141
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Introduction
23
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (Y page 372).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
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New Vehicle Limited Warranty
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Emission System Warranty
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Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control System Warranty
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State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be posted to
you.
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Introduction
24
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunction has been subject to repair two or
more times, and you have directly notified Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than category (1) has been subject to repair four or
more times and you have directly notified
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction
25
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
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service facilities or replacement parts may
not be readily available.
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unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
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the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
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Introduction
26
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is a risk of damage to the vehicle if:
!
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the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
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you drive too fast over an obstacle, e.g. a
curb or a hole in the road
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a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
Introduction
R
alterations, installation work and modifications
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work on electronic components
27
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
R
service and maintenance work
R
repair work
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
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the safety notes in this manual
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the Technical Data section in this manual
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traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
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Introduction
28
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, malfunctions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
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