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GLK 350 2014
User Manual
382 pgs28.3 Mb0

Mercedes GLK 350 2014, GLK 250 2014 User Manual

É2045844383ÌËÍ
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2045844383
GLK-Class
Operator's Manual
Order no. 6515080213 Part no. 2045844383 Edition A 2014
GLK-Class
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In this Operator's Manual you will find the following symbols:
WARNING
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Warning notes make you aware dangers which could pose a threat to your health or life, or to the health and life of others.
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Practical tips or further information that
could be helpful to you.
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This font indicates a display in the multifunction display/COMAND display.
Parts of the software in the vehicle are protected by copyright©2005 The FreeType Project http://www.freetype.org. All rights reserved.
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Daimler AG: Not to be reprinted, translated or otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
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Environmental notes provide you with information on environmentally aware actions or disposal.
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Notes on material damage alert you to dangers that could lead to damage to your vehicle.
As at 31.10.2012
Welcome to the world of Mercedes-Benz
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We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
The equipment or product designation of your vehicle may vary depending on:
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The following are integral components of the vehicle:
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Operator's Manual
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The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2045844383
É2045844383ÌËÍ
Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 111
Climate control ................................. 127
Driving and parking .......................... 143
On-board computer and displays .... 219
Stowage and features ...................... 273
Maintenance and care ...................... 299
Breakdown assistance ..................... 313
Wheels and tires ............................... 329
Technical data ................................... 365
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ...................................... 285
12 V socket
see Sockets
360° camera
Function/notes ............................. 197
A
ABS (Anti-lock Braking System)
Display message ............................ 236
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 263
Activating/deactivating cooling
with air dehumidification ................. 133
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/information.................... 206
Trailer towing ................................. 209
Active Driving Assistance package .206 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 252
Function/information.................... 209
Trailer towing ......................... 206, 212
Active light function ......................... 115
Active Parking Assist
Canceling .......................................192
Detecting parking spaces .............. 189
Display message ............................ 253
Exiting a parking space .................. 191
Important safety notes .................. 188
Parking .......................................... 190
Towing a trailer .............................. 192
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 116
Switching on/off ................... 116, 117
Switching on/off (on-board
computer) ...................................... 231
Additives (engine oil) ........................ 372
Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 44
Knee bag .......................................... 46
PASSENGER AIR BAG OFF
indicator lamp .................................. 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag .......................... 47
Window curtain air bag .................... 48
Air-conditioning system
see Climate control
Air filter (display message) .............. 250
AIR FLOW ........................................... 135
Air vents
Glove box .......................................141
Important safety notes .................. 140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ........... 140
Setting the side air vents ............... 140
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 173
Ashtray ............................................... 283
Assistance display (on-board
computer) .......................................... 228
Assistance menu (on-board
computer) .......................................... 228
ASSYST PLUS
Displaying a service message ........ 300
Hiding a service message .............. 300
Notes ............................................. 300
Resetting the service interval
display........................................... 300
Service message ............................ 300
Special service requirements ......... 301
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 74
Function ...........................................74
Switching off the alarm .................... 74
Index
Information Provided by:
5
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 251
Function/notes ............................. 201
Audio menu (on-board
computer) .......................................... 226
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 113
Automatic transmission
Automatic drive program ............... 156
Changing gear............................... 155
DIRECT SELECT lever ..................... 152
Display message ............................ 258
Driving tips .................................... 155
Emergency running mode .............. 158
Engaging drive position .................. 154
Engaging neutral ............................ 153
Engaging park position
automatically ................................. 153
Engaging reverse gear ................... 153
Engaging the park position ............ 153
Kickdown ....................................... 155
Manual drive program .................... 156
Overview ........................................ 152
Problem (malfunction) ................... 158
Program selector button ................ 155
Pulling away ................................... 147
Starting the engine ........................ 147
Steering wheel paddle shifters ...... 156
Trailer towing ................................. 155
Transmission position display........ 153
Transmission positions .................. 154
Automatic transmission
emergency mode ............................... 158
B
Backup lamp
Changing bulbs .............................. 122
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling
Installing ........................................ 214
Removing ....................................... 216
Storing ........................................... 217
BAS (Brake Assist System) ................. 68
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 318
Display message ............................ 249
Important safety notes .................. 316
Jump starting ................................. 320
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 253
Notes/function .............................. 202
Trailer towing ................................. 204
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 162
BlueTEC (DEF) .................................... 370
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 238
Notes ............................................. 372
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 67
BAS .................................................. 68
BAS PLUS ........................................ 68
Brake fluid (notes) ......................... 372
Display message ............................ 236
Driving tips .................................... 168
Important safety notes .................. 168
Maintenance .................................. 169
Index
Information Provided by:
6
Parking brake ........................ 165, 169
Warning lamp ................................. 263
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
California
Important notice for retail
customers and lessees .................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Display ........................................... 310
Exterior lights ................................ 309
Gear or selector lever .................... 311
Interior ........................................... 310
Matte finish ................................... 308
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 307
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipes ....................................... 310
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover ............... 278
Cargo compartment
enlargement ...................................... 276
Cargo compartment floor
Opening/closing ............................ 281
Stowage well (under) ..................... 281
Cargo net
Attaching ....................................... 280
Important safety information ......... 279
Cargo tie down rings ......................... 277
Car wash (care) ................................. 306
CD player/CD changer (on-board
computer) .......................................... 226
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Cornering light function ................. 121
High-beam headlamps ................... 120
Low-beam headlamps .................... 120
Parking lamps ................................ 120
Reversing lamps ............................ 122
Standing lamps (front) ................... 120
Turn signals (front) ......................... 121
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 66
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ............... 64
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 64
Top Tether ....................................... 65
Cigarette lighter ................................ 284
Cleaning
Mirror turn signal ........................... 309
Trailer tow hitch ............................. 310
Climate control
Adjusting the airflow (AIR FLOW) ... 135 Automatic climate control (3-zone) 132
Controlling automatically ............... 135
Cooling with air dehumidification .. 133
Defrosting the windows ................. 138
Defrosting the windshield .............. 137
Dual-zone automatic climate
control ........................................... 129
Important safety notes .................. 128
Indicator lamp ................................ 135
Index
Information Provided by:
7
Maximum cooling .......................... 138
Notes on using automatic climate
control ........................................... 133
Notes on using dual-zone
automatic climate control .............. 130
Overview of systems ...................... 128
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Rear control panel ......................... 132
Refrigerant ..................................... 374
Refrigerant filling capacity ............. 374
Setting the air distribution ............. 136
Setting the airflow ......................... 137
Setting the air vents ...................... 140
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 133
Switching residual heat on/off ...... 139
Switching the rear window
defroster on/off ............................ 138
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 280
Cockpit
Overview .......................................... 32
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 362
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 114
Consumption statistics (on-board
computer) .......................................... 223
Convenience closing feature .............. 90
Convenience opening feature ............ 90
Coolant (engine)
Checking the level ......................... 304
Display message ............................ 247
Filling capacity ............................... 373
Important safety notes .................. 372
Temperature gauge ........................ 220
Warning lamp ................................. 269
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Changing bulbs .............................. 121
Display message ............................ 243
Function/notes ............................. 116
Crash-responsive emergency
lighting ............................................... 119
Cruise control
Cruise control lever ....................... 174
Deactivating ................................... 175
Display message ............................ 255
Driving system ............................... 173
Function/notes ............................. 173
Important safety notes .................. 173
Setting a speed .............................. 175
Storing and maintaining current
speed .............................................174
Cup holder
Center console .............................. 282
Important safety notes .................. 282
Rear compartment ......................... 282
Customer Assistance Center (CAC) ... 27
Customer Relations Department ....... 27
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board
computer) ...................................... 231
Switching on/off (switch) .............. 113
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26
DEF
Adding ........................................... 162
Display message ............................ 250
Filling capacity ............................... 371
Important safety notes .................. 370
Index
Information Provided by:
8
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ...................... 26
Diesel ..................................................370
Digital speedometer ......................... 224
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 310
Display messages
ASSYST PLUS ................................ 300
Calling up (on-board computer) ..... 235
Driving systems ............................. 251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ........... 235
KEYLESS-GO .................................. 260
Lights .............................................243
Safety systems .............................. 236
SmartKey ....................................... 260
Tires ............................................... 256
Vehicle ...........................................258
Distance recorder ............................. 223
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 271
DISTRONIC PLUS
Activation conditions ..................... 177
Deactivating ................................... 181
Display message ............................ 254
Displays in the multifunction
display........................................... 180
Driving tips .................................... 182
Function/notes ............................. 175
Important safety notes .................. 175
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 271
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) ...............82
Central locking/unlocking
(SmartKey) .......................................76
Control panel ................................... 39
Display message ............................ 259
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 166
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 156
Display ........................................... 153
Display (DIRECT SELECT lever) ...... 153
Manual ...........................................156
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 301
Symmetrical low beam.................. 112
Driving in mountainous terrain
Approach/departure angle............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
BAS (Brake Assist System) .............. 68
BAS PLUS (Brake Assist System
PLUS) ...............................................68
Electronic brake force distribution... 72 ESP®(Electronic Stability
Program) .................................... 69, 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 67
PRE-SAFE®Brake .............................72
Driving systems
360°camera .................................. 197
Active Blind Spot Assist ................. 206
Active Driving Assistance package 206
Active Lane Keeping Assist ............ 209
Active Parking Assist ..................... 188
ATTENTION ASSIST ........................ 201
Blind Spot Assist ............................ 202
Cruise control ................................ 173
Display message ............................ 251
DISTRONIC PLUS ........................... 175
HOLD function ............................... 183
Index
Information Provided by:
9
Lane Keeping Assist ...................... 204
Lane Tracking package .................. 202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission ................. 155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving ....................... 166
Driving abroad ............................... 112
Driving in winter .............................170
Driving on flooded roads ................ 170
Driving on sand .............................. 172
Driving on wet roads ...................... 170
Driving over obstacles ................... 172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted roads................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low beam.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ...... 226
DVD video (on-board computer) ...... 227
E
EASY-ENTRY feature
Activating/deactivating ................. 233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force distribution)
Display message ............................ 237
Function/notes ................................ 72
ECO display
Function/notes ............................. 167
On-board computer ....................... 224
ECO start/stop function
Automatic engine start .................. 149
Automatic engine switch-off .......... 149
Deactivating/activating ................. 150
General information ....................... 148
Important safety notes .................. 148
Introduction ................................... 148
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes .................. 361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function ...........................................60
Safety guidelines............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................ 148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems .......................... 151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO ............. 147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 151
10
Information Provided by:
Index
Engine oil
Adding ........................................... 303
Additives ........................................ 372
Checking the oil level ..................... 302
Checking the oil level using the
dipstick .......................................... 303
Display message ............................ 249
Filling capacity ............................... 372
Notes about oil grades ................... 371
Notes on oil level/consumption .... 302
Viscosity ........................................ 372
ESP®(Electronic Stability Program)
Deactivating/activating ................... 70
Display message ............................ 236
ETS/4ETS ........................................ 70
Function/notes ......................... 69, 70
Important safety information ........... 70
Trailer stabilization ........................... 71
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 166
Exhaust tail pipe (cleaning
instructions) ...................................... 310
Exterior lighting
Setting options .............................. 112
see Lights
Exterior mirrors
Adjusting ....................................... 106
Dipping (automatic) ....................... 107
Folding in/out (automatically)....... 107
Folding in/out (electrically)........... 107
Folding in when locking (on-board
computer) ...................................... 234
Out of position (troubleshooting) ... 107
Setting ........................................... 107
Storing settings (memory function) 109
Storing the parking position .......... 108
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 314
Flat tire
MOExtended run-flat system ......... 315
Preparing the vehicle ..................... 314
see Emergency spare wheel
Floormats ........................................... 298
Fog lamps
Switching on/off ........................... 113
Folding the rear bench seat
forwards/back .................................. 276
Fording
Off-road ......................................... 170
On flooded roads ........................... 170
Front fog lamps
Display message ............................ 245
Switching on/off ........................... 113
Fuel
Additives ........................................ 369
Consumption statistics .................. 223
Displaying the current
consumption .................................. 224
Displaying the range ...................... 224
Driving tips .................................... 166
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 369
Important safety notes .................. 368
Premium-grade unleaded gasoline .369
Problem (malfunction) ................... 161
Quality (diesel)............................... 370
Refueling ........................................ 158
Tank content/reserve fuel ............. 368
Fuel filler flap
Opening/closing ............................ 159
Fuel filter (display message) ............ 250
Fuel level
Calling up the range (on-board
computer) ...................................... 224
Fuel tank
Capacity ........................................ 368
Problem (malfunction) ................... 161
Fuse allocation chart (vehicle tool
kit) ...................................................... 314
Fuses
Allocation chart ............................. 325
Before changing ............................. 325
Dashboard fuse box ....................... 325
Fuse box in the cargo
compartment ................................. 326
Index
Information Provided by:
11
Fuse box in the engine
compartment ................................. 326
Important safety notes .................. 325
G
Garage door opener
Clearing the memory ..................... 298
Important safety notes .................. 295
Opening/closing the garage door .. 297 Programming (button in the rear-
view mirror) ................................... 296
Gear or selector lever (cleaning
guidelines) ......................................... 311
Genuine parts ...................................... 22
Glove box ........................................... 275
GTW (Gross Trailer Weight)
(definition) ......................................... 352
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 115
Headlamps
Adding fluid to cleaning system ..... 305
Cleaning system (function) ............ 115
Cleaning system (notes) ................ 373
Fogging up ..................................... 117
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 101
Adjusting (electrically) ................... 101
Adjusting (manually)...................... 101
Adjusting (rear) .............................. 102
Installing/removing (rear) .............. 102
see NECK-PRO head restraints/ NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 115
Hill start assist .................................. 148
HOLD function
Deactivating ................................... 184
Display message ............................ 251
Function/notes ............................. 183
Hood
Closing ...........................................302
Display message ............................ 259
Important safety notes .................. 301
Opening ......................................... 302
Hydroplaning ..................................... 170
I
Ignition lock
see Key positions
Immobilizer .......................................... 73
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 33
Settings ......................................... 230
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 231
Interior lighting ................................. 118
Automatic control .......................... 118
Delayed switch-off (on-board
computer) ...................................... 232
Emergency lighting ........................ 119
Manual control ............................... 118
Overview ........................................ 118
Reading lamp ................................. 118
Setting the brightness of the display/switch (on-board
computer) ...................................... 231
J
Jack
Storage location ............................ 314
Using ............................................. 356
Jump starting (engine) ...................... 320
K
KEYLESS-GO
Convenience closing feature ............ 91
Display message ............................ 260
Locking ............................................ 77
Start/Stop button .......................... 145
12
Information Provided by:
Index
Starting the engine ........................ 147
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 155
Knee bag .............................................. 46
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 229
Display message ............................ 252
Function/information.................... 204
Lane Tracking package ..................... 202
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display
message) ............................................ 245
Light function, active
Display message ............................ 246
Lighting
Light switch ................................... 112
Lights
Activating/deactivating the
interior lighting delayed switch-off .232
Active light function ....................... 115
Automatic headlamp mode ............ 113
Cornering light function ................. 116
Display message ............................ 243
Driving abroad ............................... 112
Fog lamps ...................................... 113
Hazard warning lamps ................... 115
High beam flasher .......................... 115
High-beam headlamps ................... 115
Low-beam headlamps .................... 113
Parking lamps ................................ 114
Rear fog lamp ................................ 114
Setting the brightness of the
display/switch (on-board
computer) ...................................... 231
Standing lamps .............................. 114
Switching Adaptive Highbeam
Assist on/off ................................. 231
Switching the daytime running lamps on/off (on-board computer) 231 Switching the daytime running
lamps on/off (switch) .................... 113
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 114
see Interior lighting see Replacing bulbs
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 82
Emergency locking ........................... 83
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 233
Low-beam headlamps
Changing bulbs .............................. 120
Display message ............................ 243
Setting for driving abroad
(symmetrical) ................................. 112
Switching on/off ........................... 113
Lumbar support
Adjusting ....................................... 102
Adjusting the 4-way lumbar
support .......................................... 103
M
M+S tires ............................................ 332
Malfunction message
see Display messages
Matte finish (cleaning instructions) 308 mbrace
Call priority .................................... 291
Display message ............................ 238
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Index
Information Provided by:
13
Emergency call .............................. 288
General notes ................................ 287
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 226
Memory function ............................... 109
Message memory (on-board
computer) .......................................... 235
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 227
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 315
Mounting wheels
Lowering the vehicle ...................... 358
Mounting a new wheel ................... 357
Preparing the vehicle ..................... 355
Raising the vehicle ......................... 356
Removing a wheel .......................... 357
Securing the vehicle against
rolling away ................................... 355
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes ............................. 222
Permanent display......................... 231
Multifunction steering wheel
Operating the on-board computer .221
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 225
see separate operating instructions
NECK-PRO head restraints
Operation .........................................54
Resetting after being triggered ........ 55
NECK-PRO luxury head restraints
Operation .........................................54
Resetting after being triggered ........ 55
Notes on breaking-in a new vehicle 144
O
Occupant Classification System (OCS)
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Occupant safety
Children in the vehicle ..................... 61
System overview .............................. 42
OCS
Faults ............................................... 53
Operation .........................................49
System self-test ............................... 52
Odometer ........................................... 223
Off-road driving
Approach/departure angle............ 376
Checklist after driving off-road ...... 172
Checklist before driving off-road .... 172
Fording depth ................................ 375
General information ....................... 172
Important safety notes .................. 171
Maximum gradient climbing ability 376
Traveling uphill ............................... 173
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu .................. 233
Displaying a service message ........ 300
14
Information Provided by:
Index
Display messages.......................... 235
Factory settings submenu ............. 234
Important safety notes .................. 220
Instrument cluster submenu .......... 230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard display............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation ..................... 227
Opening and closing the side trim
panels ................................................. 121
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 23
Outside temperature display ........... 221
Overhead control panel ...................... 38
Override feature
Rear side windows ........................... 66
P
Paint code number ............................ 366
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) ..................... 95
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes .................... 92
Parking ............................................... 164
Important safety notes .................. 164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 108
Rear view camera .......................... 192
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 188
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 165
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 114
PARKTRONIC
Deactivating/activating ................. 187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes .................. 185
Problem (malfunction) ................... 188
Range of the sensors ..................... 185
Trailer towing ................................. 187
Warning display............................. 186
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Plastic trim (cleaning instructions) .310
Power washers .................................. 307
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant protection)
Display message ............................ 238
Operation .........................................54
PRE-SAFE®Brake
Activating/deactivating ................. 229
Display message ............................ 239
Function/notes ................................ 72
Warning lamp ................................. 271
Program selector button .................. 155
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 147
Index
Information Provided by:
15
Q
Qualified specialist workshop ........... 27
R
Radar sensor system
Activating/deactivating ................. 233
Display message ............................ 251
Radio
Selecting a station ......................... 226
see separate operating instructions
Radio-wave reception/ transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 118
Rear compartment
Setting the airflow ......................... 137
Setting the air vents ...................... 141
Rear fog lamp
Display message ............................ 245
Switching on/off ........................... 114
Rear view camera
Cleaning instructions ..................... 309
Function/notes ............................. 192
Switching on/off ........................... 193
Rear-view mirror
Anti-glare (manual) ........................ 106
Dipping (automatic) ....................... 107
Rear window defroster
Problem (malfunction) ................... 139
Switching on/off ........................... 138
Rear window wiper
Replacing the wiper blade .............. 124
Switching on/off ........................... 123
Refrigerant (air-conditioning system)
Important safety notes .................. 374
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 158
Refueling process.......................... 159
see Fuel
Remote control
Garage door opener....................... 295
Programming (garage door opener) 296
Replacing bulbs
Important safety notes .................. 119
Overview of bulb types.................. 119
Reporting safety defects .................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 249
Warning lamp ................................. 268
see Fuel
Residual heat (climate control) ........ 139
Restraint system
see SRS (Supplemental Restraint System)
Reversing feature
Panorama sliding sunroof................ 93
Roller sunblinds ............................... 94
Side windows ................................... 89
Tailgate ............................................ 84
Roadside Assistance (breakdown) .... 24
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 94
Panorama roof with power tilt/
sliding panel ..................................... 93
Roof carrier ........................................ 281
Roof lining and carpets (cleaning
guidelines) ......................................... 312
Roof load (maximum) ........................ 375
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 225
S
Safety
Children in the vehicle ..................... 61
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 49
Overview of occupant safety
systems ........................................... 42
Safety system
see Driving safety systems
16
Information Provided by:
Index
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment seat......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ........60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ................... 100
Adjusting lumbar support .............. 102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 101
Cleaning the cover ......................... 311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back ....... 276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes .................... 99
Seat heating problem .................... 104
Storing settings (memory function) 109
Switching seat heating on/off ....... 103
Sensors (cleaning instructions) ....... 309
Service menu (on-board computer) .230 Service products
Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives ..................... 370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes .................. 367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid ...................................373
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 230
Setting the air distribution ............... 136
Setting the airflow ............................ 137
Side impact air bag ............................. 47
Side marker lamp (display
message) ............................................ 245
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Display message ............................ 260
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) ................. 145
Problem (malfunction) ..................... 80
Starting the engine ........................ 147
Snow chains ...................................... 333
Sockets
Center console .............................. 284
General notes ................................ 284
Rear compartment ......................... 285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster ................. 33
Segments ...................................... 221
Selecting the unit of measurement 230 see Instrument cluster
Index
Information Provided by:
17
SRS
see SRS (Supplemental Restraint System)
SRS (Supplemental Restraint System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually)...................... 104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes .................. 104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........ 156
Stowage areas ................................... 275
Stowage compartments
Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box .......................................275
Important safety information ......... 275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening
see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 220
Tailgate
Display message ............................ 258
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) ....... 85
Opening dimensions ...................... 375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel ................. 364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes ....................... 294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ............... 293
MB info call button ........................ 290
Remote vehicle locking .................. 292
Roadside Assistance button .......... 290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking .............. 292
Tele Aid
General notes ................................ 287
18
Information Provided by:
Index
Telephone
Accepting a call ............................. 227
Display message ............................ 259
Menu (on-board computer) ............ 227
Number from the phone book ........228
Redialing ........................................ 228
Rejecting/ending a call ................. 227
Temperature
Coolant .......................................... 220
Outside temperature ......................221
Setting (climate control) ................ 136
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 74
Immobilizer ...................................... 73
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) ..... 338
Checking manually ........................ 337
Display message ............................ 256
Important safety notes .................. 338
Maximum ....................................... 336
Notes ............................................. 335
Pressure loss warning .................... 337
Recommended ............................... 334
Tire pressure loss warning system
General notes ................................ 337
Important safety notes .................. 337
Restarting ...................................... 338
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 340
Function/notes ............................. 338
General notes ................................ 338
Important safety notes .................. 339
Restarting ...................................... 341
Warning lamp ................................. 272
Warning message .......................... 341
Tires
Aspect ratio (definition) ................. 353
Average weight of the vehicle
occupants (definition) .................... 351
Bar (definition) ............................... 351
Changing a wheel .......................... 354
Characteristics .............................. 351
Checking ........................................ 331
Definition of terms ......................... 351
Direction of rotation...................... 354
Display message ............................ 256
Distribution of the vehicle
occupants (definition) .................... 354
DOT, Tire Identification Number
(TIN) ...............................................350
DOT (Department of
Transportation) (definition) ............ 351
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 352
GTW (Gross Trailer Weight)
(definition) ..................................... 352
GVW (Gross Vehicle Weight)
(definition) ..................................... 352
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 352
Important safety notes .................. 330
Increased vehicle weight due to
optional equipment (definition) ...... 351
Kilopascal (kPa) (definition) ........... 352
Labeling (overview)........................ 347
Load bearing index (definition) ...... 353
Load index ..................................... 350
Load index (definition) ................... 352
M+S tires ....................................... 332
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum load on a tire (definition) 353 Maximum permissible tire
pressure (definition) ....................... 352
Maximum tire load......................... 345
Maximum tire load (definition) ....... 352
MOExtended tires .......................... 315
Optional equipment weight
(definition) ..................................... 353
PSI (pounds per square inch)
(definition) ..................................... 353
Replacing ....................................... 354
Service life ..................................... 332
Sidewall (definition) ....................... 353
Speed rating (definition) ................ 352
Storing ........................................... 355
Structure and characteristics
(definition) ..................................... 351
Summer tires ................................. 332
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 353
Index
Information Provided by:
19
Tire bead (definition)...................... 353
Tire pressure (definition) ................ 353
Tire pressures (recommended)...... 351
Tire size (data) ............................... 359
Tire size designation, load-bearing
capacity, speed rating .................... 348
Tire tread ....................................... 331
Tire tread (definition) ..................... 353
Total load limit (definition) ............. 354
Traction ......................................... 346
Traction (definition) ....................... 353
Tread wear..................................... 346
TWR (permissible trailer drawbar
noseweight) (definition) ................. 353
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Unladen weight (definition) ............ 352
Wear indicator (definition) ............. 354
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 65
Towing
Important safety guidelines ........... 322
Installing the towing eye ................ 323
Removing the towing eye ............... 323
With the rear axle raised ................ 324
Towing a trailer
Active Parking Assist ..................... 192
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 214
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 376
Power supply ................................. 217
Removing the ball coupling ............ 216
Storing the ball coupling ................ 217
Trailer loads ................................... 376
Towing away
With both axles on the ground ....... 324
Tow-starting
Emergency engine starting ............ 325
Important safety notes .................. 322
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 216
Trailer towing
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist .... 206, 212
Blind Spot Assist ............................ 204
PARKTRONIC ................................. 187
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 158
Transmission
see Automatic transmission
Transmission position display ......... 153
Transmission position display
(DIRECT SELECT lever) ...................... 153
Transporting the vehicle .................. 324
Traveling uphill
Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing
capability ....................................... 173
Trim pieces (cleaning instructions) .311 Trip computer (on-board computer) 223 Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 121
Display message ............................ 244
Switching on/off ........................... 114
TWR (Tongue Weight Rating)
(definition) ......................................... 353
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
20
Information Provided by:
Index
V
Vanity mirror (in the sun visor) ........ 283
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 358
Maintenance .................................... 24
Parking for a long period ................ 165
Pulling away ................................... 147
Raising ........................................... 356
Reporting problems ......................... 27
Securing from rolling away ............ 355
Towing away .................................. 322
Transporting .................................. 324
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 375
Vehicle data ....................................... 375
Vehicle data (off-road driving)
Approach/departure angle............ 376
Fording depth ................................ 375
Maximum gradient climbing ability 376
Vehicle dimensions ........................... 375
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 366
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 366
W
Warning and indicator lamps
ABS ................................................ 263
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
Distance warning ........................... 271
DISTRONIC PLUS ........................... 271
ESP®.............................................. 265
ESP®OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 268
Seat belt ........................................ 261
SRS ................................................ 267
Tire pressure monitor .................... 272
Warranty ............................................ 366
Washer fluid
Display message ............................ 259
Wheel bolt tightening torque ........... 358
Wheel chock ...................................... 355
Wheels
Changing a wheel .......................... 354
Checking ........................................ 331
Cleaning ......................................... 307
Cleaning (warning) ......................... 355
Emergency spare wheel ................. 361
Important safety notes .................. 330
Interchanging/changing ................ 354
Mounting a new wheel ................... 357
Mounting a wheel .......................... 355
Removing a wheel .......................... 357
Storing ........................................... 355
Tightening torque ........................... 358
Wheel size/tire size ....................... 359
Window curtain air bag
Display message ............................ 240
Operation .........................................48
Windows
see Side windows
Windshield
Defrosting ...................................... 137
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 305
Notes ............................................. 373
Windshield wipers
Problem (malfunction) ................... 126
Rear window wiper ........................ 123
Replacing the wiper blades ............ 123
Switching on/off ........................... 122
Winter driving
Information Provided by:
Important safety notes .................. 332
Slippery road surfaces ................... 171
Snow chains .................................. 333
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 123
Replacing (rear window) ................ 124
Replacing (windshield)................... 124
Wooden trim (cleaning instructions) 311 Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 137
Index
21
Introduction
Information Provided by:
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
!
Air bags and Emergency Tensioning Devices, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
Introduction
Information Provided by:
23
Have aftermarket accessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety­relevant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) (Y page 366) when ordering genuine Mercedes-Benz parts.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
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New Vehicle Limited Warranty
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Emission Systems Warranty
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Emission Performance Warranty
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California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
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State warranty enforcement laws (lemon laws)
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
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Information for customers in California
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
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If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
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service facilities or replacement parts may not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
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Due to the high center of gravity, the vehicle may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to the vehicle's driving characteristics and to the prevailing road and weather conditions.
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury.
In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
You and all vehicle occupants should always wear your seat belts.
Operating safety
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/ maintenance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
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If you switch off the ignition while driving, safety-relevant functions are only available with limitations, or not at all. This could affect, for example, the power steering and the brake boosting effect. You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other
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networked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as intended and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You should have all work to electrical and electronic equipment carried out at a qualified specialist workshop.
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There is a risk of damage to the vehicle if:
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the vehicle becomes stuck, e.g. on a high curb or an unpaved road
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you drive too fast over an obstacle, e.g. a curb or a hole in the road
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a heavy object strikes the undercarriage or parts of the chassis.
In situations like this, the body, the undercarriage, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system for an extended period, they can catch fire.
Have the vehicle checked and repaired immediately at a qualified specialist workshop. If on continuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
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Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
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Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
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If the engine is switched off and equipment on the diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.
Observe the following information when driving your vehicle:
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the safety notes in this manual
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the Technical Data section in this manual
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
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If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
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Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access these data and submit them:
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for safety research or vehicle diagnosis purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting authorities
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for use in arbitration of disputes that involve Daimler AG, its subsidiaries or its sales and service organizations
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as otherwise required or permitted by law
Please check your mbrace (Canada: TELE AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assist in understanding how a vehicle’s systems performed in certain crash or near crash-like situations, such as during air bag deployment or when hitting a road obstacle. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
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how various systems in your vehicle are operating
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whether or not the driver and passenger seat belts are fastened
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how far (if at all) the driver is depressing the accelerator and/or brake pedal and
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how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However,
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