Mercedes GLK 350 2012 User Manual

GLK
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Operator's Manual
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In this Operator's Manual, you will find the following symbols:
WARNING
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Warning notes draw your attention to hazards that
endanger your health or life, or the health
or life of others.
!
These warning notes draw your attention
hazards that could cause damage to your
to vehicle.
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Display
This font indicates a display message in the multifunction display/COMAND display.
Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved.
Welcome to the world of Mercedes-Benz
Information Provided by:
Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others.
The equipment or model designation of your vehicle may differ according to:
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model
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order
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Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz therefore reserves the right to introduce changes in the following areas:
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design
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equipment
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technical features
Therefore,
you cannot base any claims on the illustrations or text content in this Operator's Manual.
The following are integral components of the vehicle:
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Operator's Manual
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Service Booklet
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Equipment-dependent supplements
Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company
2045843682
É204584368
2'ËÍ
Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 20
At a glance ........................................... 27
Safety ................................................... 37
Opening/closing ................................. 67
Seats, steering wheel and mirrors .... 89
Lights and windshield wipers .......... 101
Climate control ................................. 117
Driving and parking .......................... 129
On-board computer and displays .... 165
Stowing and features ....................... 211
Maintenance and care ...................... 237
Breakdown assistance ..................... 251
Wheels and tires ............................... 269
Technical data ................................... 299
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ......................................
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 153
A
ABS (Anti-lock Braking System)
Display message
............................ 180
Function/notes ................................ 62
Important safety notes .................... 62
Warning lamp ................................. 202
Activating/deactivating cooling
with air dehumidification ................. 121
Active light function ......................... 106
Active Light System
Display message ............................ 191
Active service system PLUS
see ASSYST PLUS service interval display
Additives (engine oil) ........................ 306
Air bags
Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes .................... 40
Knee bag .......................................... 42
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag .......................... 42
Window curtain air bag .................... 44
Air-conditioning system
see Climate control
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 126
Important safety notes .................. 125
Rear ............................................... 126
Setting ........................................... 125
Setting the center air vents ........... 126
224
Setting the side air vents
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 65
Approach/departure angle .............. 150
Ashtray ............................................... 222
ASSYST PLUS
see ASSYST PLUS service interval display
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 65
Function ........................................... 65
Switching off the alarm .................... 65
Audio menu (on-board computer) .... 172
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 191
see Lights
Automatic headlamp mode .............. 104
Automatic transmission
Automatic drive program ............... 138
Changing gear ............................... 137
Display message ............................ 197
Driving tips .................................... 137
Emergency running mode .............. 140
Kickdown ....................................... 137
Problem (malfunction) ................... 140
Program selector button ................ 137
Pulling away ................................... 133
Releasing the parking lock
manually ........................................ 140
Selector lever ................................ 135
Shift ranges ................................... 138
Starting the engine ........................ 132
Trailer towing ................................. 137
Transmission position display ........ 136
Transmission positions .................. 136
............... 126
Index
Information Provided by:
5
Automatic transmission
emergency mode ...............................
B
Back support
see Lumbar support
Backup lamp
Changing bulbs .............................. 113
Display message ............................ 190
Bag hook ............................................ 216
Ball coupling
Installing ........................................ 161
Removing ....................................... 164
Storing ........................................... 164
BAS (Brake Assist System) ................. 62
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 72
Important safety notes .................... 72
Replacing ......................................... 72
Battery (vehicle)
Charging ........................................ 260
Display message ............................ 193
Important safety notes .................. 259
Jump starting ................................. 262
Belt
see Seat belts
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 183
Notes ............................................. 306
Brake fluid level ................................ 242
Brake lamps
Changing bulbs .............................. 113
Display message ............................ 189
Brakes
ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) ......................... 306
Display message ............................ 180
Driving tips .................................... 146
Important safety notes .................. 146
Maintenance .................................. 147
Parking brake ........................ 144, 148
Warning lamp ................................. 201
Breakdown
140
see Flat tire see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 21
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 248
Exterior lights ................................ 247
Gear or selector lever .................... 248
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 248
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat cover ..................................... 249
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim pieces .................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo compartment cover ............... 216
Cargo compartment enlargement ... 214 Cargo compartment floor
Opening/closing ............................ 219
Stowage well (under) ..................... 219
Index
Information Provided by:
6
Cargo net
Attaching
....................................... 218
Important safety information ......... 217
Cargo tie down rings ......................... 215
Car wash (care) ................................. 244
CD player/CD changer (on-board
computer) .......................................... 173
Cell phone
see Mobile phone
Center console
Lower section .................................. 33
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 177
Locking/unlocking (SmartKey) ........ 68
Changing bulbs
Brake lamps ................................... 113
High-beam headlamps ................... 111
Important safety notes .................. 108
License plate lighting ..................... 113
Low-beam headlamps .................... 110
Overview of bulb types .................. 109
Parking lamps ................................ 111
Rear fog lamp ................................ 113
Reversing lamps ............................ 113
Side marker lamps (front) .............. 112
Standing lamps (front) ................... 111
Tail lamps ...................................... 113
Turn signals (front) ......................... 112
Turn signals (rear) .......................... 113
Child-proof locks
Important safety notes .................... 59
Rear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 55
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 58
Special seat belt retractor ............... 57
Top Tether ....................................... 58
Cigarette lighter ................................ 222
Cleaning
Trailer tow hitch ............................. 247
Climate control
Automatic climate control (3-
zone) .............................................. 120
Controlling automatically
............... 122
Cooling with air dehumidification .. 121
Defrosting the windows ................. 124
Defrosting the windshield .............. 123
Dual-zone automatic climate
control ........................................... 119
Important safety notes .................. 118
Indicator lamp ................................ 122
Maximum cooling .......................... 123
Overview of systems ...................... 118
Problems with cooling with air
dehumidification ............................ 122
Problem with the rear window
defroster ........................................ 124
Rear control panel ......................... 120
Refrigerant ..................................... 306
Setting the air distribution ............. 122
Setting the airflow ......................... 123
Setting the air vents ...................... 125
Setting the temperature ................ 122
Switching air-recirculation mode
on/off ............................................ 124
Switching on/off ........................... 121
Switching residual heat on/off ...... 125
Switching the MONO function on/
off .................................................. 123
Switching the rear window
heating on/off ............................... 124
Clock (on-board computer) ............... 176
Coat hooks ......................................... 218
Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 257
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 105
Compass
Calibrating ..................................... 236
Calling up ....................................... 235
Setting ........................................... 235
Consumption statistics (on-board
computer) .......................................... 170
Index
Information Provided by:
7
Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine)
Checking the level ......................... 240
Display message
............................ 191
Notes ............................................. 307
Temperature gauge ........................ 166
Warning lamp ................................. 207
Cooling
see Climate control
Cornering light function
Display message ............................ 188
Function/notes ............................. 106
Crash-responsive emergency
lighting ............................................... 108
Cruise control
Cruise control lever ....................... 151
Deactivating ................................... 153
Display message ............................ 194
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes .................. 151
LIM indicator lamp ......................... 151
Setting a speed .............................. 152
Storing and maintaining current
speed ............................................. 152
Cup holder
Center console .............................. 220
Important safety notes .................. 220
Rear compartment ......................... 221
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard
see Cockpit
Data
see Technical data
Date (on-board computer) ................ 176
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 191
Switching on/off (on-board
computer) ...................................... 176
Switching on/off (switch) .............. 103
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 176
Interior lighting .............................. 177
Digital speedometer ......................... 170
Display (cleaning instructions) ........ 248
Display messages
Calling up (on-board computer)
..... 179
Driving systems ............................. 194
Engine ............................................ 191
General notes ................................ 179
Hiding (on-board computer) ........... 179
KEYLESS-GO .................................. 198
Lights ............................................. 188
Safety systems .............................. 180
Service interval display .................. 242
SmartKey ....................................... 198
Tires ............................................... 194
Vehicle ........................................... 197
Distance recorder ............................. 170
see Odometer see Trip odometer
Doors
Automatic locking (on-board
computer) ...................................... 177
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 35
Display message ............................ 197
Emergency locking ........................... 77
Emergency unlocking ....................... 77
Important safety notes .................... 75
Opening (from inside) ...................... 76
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 145
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 138
Display ........................................... 136
Driver's door
see Doors
Driver's seat
see Seats
Index
Information Provided by:
8
Driving abroad
Mercedes-Benz Service
................. 243
Symmetrical low beam .................. 102
Driving in mountainous terrain
Approach/departure angle ............ 150
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 62
BAS (Brake Assist System) .............. 62
Electronic brake force distribution ... 64 ESP® (Electronic Stability
Program) .......................................... 62
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ........... 61
Overview .......................................... 61
Driving systems
Cruise control ................................ 151
Display message ............................ 194
PARKTRONIC ................................. 154
Rear view camera .......................... 157
Driving tips
Automatic transmission ................. 137
Brakes ........................................... 146
Break-in period .............................. 130
Downhill gradient ........................... 146
Drinking and driving ....................... 145
Driving abroad ............................... 102
Driving in winter ............................. 148
Driving on flooded roads ................ 148
Driving on sand .............................. 150
Driving on wet roads ...................... 148
Driving over obstacles ................... 150
Exhaust check ............................... 146
Fuel ................................................ 145
General .......................................... 145
Hydroplaning ................................. 148
Icy road surfaces ........................... 149
Limited braking efficiency on
salted roads ................................... 147
Off-road driving .............................. 149
Pedals ............................................ 145
Snow chains .................................. 272
Symmetrical low beam .................. 102
Tire ruts ......................................... 150
Towing a trailer .............................. 159
Traveling uphill ............................... 150
Wet road surface ........................... 147
DVD audio (on-board computer) ...... 173
DVD-Video (on-board computer) ...... 173
E
EASY-ENTRY feature
Activating/deactivating
................. 177
Function/notes ................................ 96
EASY-EXIT feature
Crash-responsive ............................. 97
Function/notes ................................ 96
Switching on/off ........................... 177
EBD (electronic brake force distribution)
Display message ............................ 182
Function/notes ................................ 64
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force Distribution)
Electronic Stability Program
see ESP® (Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Traction System)
Emergency release
Driver's door .................................... 77
Vehicle ............................................. 77
Emergency spare wheel
Storage location ............................ 252
Stowing .......................................... 253
Emergency Tensioning Devices
Function ........................................... 54
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 82
Emissions purification
Service and warranty information .... 20
Engine
Check Engine warning lamp ........... 206
Display message ............................ 191
Emergency starting ........................ 266
Engine number ............................... 302
Irregular running ............................ 134
Starting problems .......................... 134
Index
Information Provided by:
9
Starting the engine with the
SmartKey ....................................... 132
Starting with KEYLESS-GO
............. 132
Switching off .................................. 143
Engine electronics
Problem (malfunction) ................... 134
Engine oil
Adding ........................................... 239
Additives ........................................ 306
Checking the oil level ..................... 239
Checking the oil level using the
dipstick .......................................... 239
Display message ............................ 193
Filling capacity ............................... 304
Notes about oil grades ................... 305
Notes on oil level/consumption .... 239
Viscosity ........................................ 306
ESP® (Electronic Stability Program)
Deactivating/activating ................... 63
Display message ............................ 180
ETS/4ETS ........................................ 63
Function/notes ................................ 62
Important safety information ........... 62
Trailer stabilization ........................... 64
Warning lamp ................................. 203
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 146
Exhaust tail pipe (cleaning
instructions) ...................................... 247
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 97
Dipping (automatic) ......................... 99
Folding in/out (automatically) ......... 98
Folding in/out (electrically) ............. 98
Folding in when locking (on-board
computer) ...................................... 178
Out of position (troubleshooting) ..... 99
Setting ............................................. 98
Storing settings (memory
function) ........................................ 100
Storing the parking position ............. 99
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 252
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 254
Preparing the vehicle ..................... 253
Raising the vehicle ......................... 255
see Emergency spare wheel
Floormat ............................................. 236
Folding the rear bench seat
forwards/back .................................. 214
Fording
On flooded roads ........................... 148
Frequencies
Garage door opener ....................... 235
Front fog lamps ................................. 104
Display message ............................ 190
Switching on/off ........................... 104
Front windshield
see Windshield
Fuel
Additives ........................................ 305
Consumption statistics .................. 170
Displaying the current
consumption .................................. 170
Displaying the range ...................... 170
Driving tips .................................... 145
Fuel gauge ....................................... 29
Important safety notes .................. 304
Premium-grade unleaded gasoline . 304
Problem (malfunction) ................... 143
Refueling ........................................ 141
Specifications ................................ 305
Tank content/reserve fuel ............. 304
Fuel filler flap
Opening/closing ............................ 141
Fuel level
Calling up the range (on-board
computer) ...................................... 170
Fuel tank
Capacity ........................................ 304
Problem (malfunction) ................... 143
Fuse allocation chart (vehicle tool
kit) ...................................................... 252
10
Information Provided by:
Index
Fuses
Allocation chart ............................. 267
Before changing ............................. 267
Dashboard fuse box
....................... 267
Fuse box in the cargo
compartment ................................. 268
Fuse box in the engine
compartment ................................. 267
Important safety notes .................. 266
G
Garage door opener
Clearing the memory
..................... 234
Frequencies ................................... 235
Notes ............................................. 231
Opening/closing the garage door .. 233 Programming the remote control ... 232
Gasoline ............................................. 141
Gear or selector lever (cleaning
guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 300
Glove box ........................................... 213
GTW (Gross Trailer Weight)
(definition) ......................................... 292
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 105
Headlamp cleaning system
Notes ............................................. 307
Headlamps
Adding fluid to cleaning system ..... 241
Cleaning system (function) ............ 105
Fogging up ..................................... 106
Removing/installing the cover ....... 110
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 93
Adjusting (electrically) ..................... 93
Adjusting (manually) ........................ 93
Adjusting (rear) ................................ 93
Installing/removing (rear) ................ 94
see NECK-PRO head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs
.............................. 111
Display message ............................ 189
Switching on/off ........................... 105
Hill start assist .................................. 133
Hood
Closing ........................................... 239
Display message ............................ 197
Opening ......................................... 238
Hydroplaning ..................................... 148
I
Ignition lock
see Key positions
Immobilizer .......................................... 65
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 29
Settings ......................................... 175
Warning and indicator lamps ........... 30
Instrument cluster lighting ................ 29
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 107
Delayed switch-off (on-board
computer) ...................................... 177
Emergency lighting ........................ 108
Manual control ............................... 108
Overview ........................................ 107
Reading lamp ................................. 107
see Interior lighting
J
Jack
Storage location ............................ 252
Using ............................................. 255
Jump starting (engine) ...................... 262
Index
Information Provided by:
11
K
Key
see SmartKey
KEYLESS-GO
Convenience closing feature ............ 84
Display message ............................ 198
Locking ............................................ 69
Start/Stop button .......................... 131
Starting the engine ........................ 132
Unlocking ......................................... 69
Key positions
KEYLESS-GO .................................. 131
SmartKey ....................................... 131
Kickdown
Driving tips .................................... 137
Knee bag .............................................. 42
L
Lamps
see Warning and indicator lamps
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp
Changing bulbs .............................. 113
License plate lamp (display
message) ............................................ 190
Lighting
see Lights
Lights
Activating/deactivating the interior lighting delayed switch-off . 177
Active light function ....................... 106
Automatic headlamp mode ............ 104
Cornering light function ................. 106
Display message ............................ 188
Driving abroad ............................... 102
Fog lamps ...................................... 104
Hazard warning lamps ................... 105
High beam flasher .......................... 105
High-beam headlamps ................... 105
Light switch ................................... 102
Low-beam headlamps .................... 103
Parking lamps ................................ 102
Rear fog lamp ................................ 104
Switching the daytime running lamps on/off (on-board
computer) ...................................... 176
Switching the daytime running
lamps on/off (switch) .................... 103
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 176
Switching the surround lighting
on/off (on-board computer) .......... 176
Turn signals ................................... 105
see Changing bulbs see Interior lighting
Light sensor (display message) ....... 191
LIM indicator lamp
Cruise control ................................ 151
Loading guidelines ............................ 212
Locking
see Central locking
Locking (doors)
Automatic ........................................ 76
Emergency locking ........................... 77
From inside (central locking
button) ............................................. 76
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 177
Low-beam headlamps
Changing bulbs .............................. 110
Display message ............................ 188
Setting for driving abroad
(symmetrical) ................................. 102
Switching on/off ........................... 103
Lumbar support
Adjusting ......................................... 94
Adjusting the 4-way lumbar
support ............................................ 95
M
M+S tires ............................................ 272
Maintenance
see
ASSYST PLUS service interval
display
Malfunction message
see Display messages
12
Information Provided by:
Index
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 245
mbrace
Call priority
.................................... 229
Display message ............................ 184
Downloading destinations
(COMAND) ..................................... 229
Emergency call .............................. 226
Important safety notes .................. 225
Locating a stolen vehicle ............... 231
MB info call button ........................ 228
Remote vehicle locking .................. 230
Roadside Assistance button .......... 227
Search & Send ............................... 230
Self-test ......................................... 226
System .......................................... 225
Vehicle remote unlocking .............. 230
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door .............. 77
Memory card (audio) ......................... 173
Memory function ............................... 100
Message memory (on-board
computer) .......................................... 179
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror
Mobile phone
Menu (on-board computer) ............ 173
Modifying the programming
(SmartKey) ........................................... 71
MP3
Operating ....................................... 173
see separate operating instructions
Multifunction display
Function/notes ............................. 168
Permanent display ......................... 175
Multifunction steering wheel
Operating the on-board computer . 167
Overview .......................................... 31
Multifunction steering wheel (4 buttons)
see 4-button multifunction steering wheel
N
Navigation
Menu (on-board computer) ............ 171
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........ 50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System (OCS)
Faults ............................................... 49
Operation ......................................... 44
System self-test
............................... 47
Occupant safety
Children in the vehicle ..................... 55
System overview .............................. 38
Octane number (fuel) ........................ 305
Odometer ........................................... 170
see Trip odometer
Off-road driving
Checklist after driving off-road ...... 150
Checklist before driving off-road .... 150
General information ....................... 149
Important safety notes .................. 149
Traveling uphill ............................... 150
Off-road system
4MATIC .......................................... 153
Oil
see Engine oil
On-board computer
Audio menu ................................... 172
Convenience submenu .................. 177
Displaying a service message ........ 243
Display messages .......................... 179
Factory settings submenu ............. 178
Important safety notes .................. 166
Instrument cluster submenu .......... 175
Lighting submenu .......................... 176
Index
Information Provided by:
13
Menu overview .............................. 169
Message memory
.......................... 179
Navigation menu ............................ 171
Operating video DVD ..................... 173
Operation ....................................... 167
Service menu ................................. 175
Settings menu ............................... 175
Standard display ............................ 170
Telephone menu ............................ 173
Time/Date submenu ..................... 176
Trip menu ...................................... 170
Vehicle submenu ........................... 177
Opening and closing the side trim
panels ................................................. 112
Operating system
see On-board computer
Outside temperature display ........... 167
Overhead control panel ...................... 34
Override feature
Rear side windows ........................... 60
P
Paint code number ............................ 301
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 60
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 86
Opening/closing the roller
sunblind ........................................... 87
Problem (malfunction) ..................... 87
Resetting ......................................... 87
Panorama sliding sunroof
Important safety notes
.................... 85
Parcel net ........................................... 214
Parking ............................................... 143
Important safety notes .................. 143
Parking brake ................................ 144
Position of exterior mirror, front-
passenger side ................................. 99
Rear view camera .......................... 157
see PARKTRONIC
Parking aid
see Exterior mirrors see PARKTRONIC
Parking brake
Display message
............................ 183
Notes/function .............................. 144
Parking lamps (changing bulbs) ...... 111
PARKTRONIC
Deactivating/activating ................. 156
Driving system ............................... 154
Function/notes ............................. 154
Problem (malfunction) ................... 157
Range of the sensors ..................... 154
Trailer towing ................................. 156
Warning display ............................. 155
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 145
Permanent four-wheel drive
see 4MATIC (permanent four­wheel drive)
Plastic trim (cleaning instructions) . 248
Power washers .................................. 244
Power windows
see Side windows
Preventive occupant safety system
see PRE-SAFE® (Preventive occupant safety system)
Product information ............................ 20
Program selector button .................. 137
Pulling away
Automatic transmission ................. 133
Q
Qualified specialist workshop ........... 23
R
Radio
Selecting a station ......................... 172
see separate operating instructions
Reading lamp ..................................... 107
Rear compartment
Setting the airflow ......................... 123
Setting the air vents ...................... 126
Rear fog lamp
Changing bulbs .............................. 113
Display message ............................ 190
Switching on/off ........................... 104
14
Information Provided by:
Index
Rear lamps
Changing bulbs
.............................. 113
see Lights
Rear view camera
Cleaning instructions ..................... 247
Function/notes ............................. 157
Rear-view mirror
Anti-glare (manual) .......................... 97
Dipping (automatic) ......................... 99
Rear window defroster
Problem (malfunction) ................... 124
Rear window heating
Switching on/off ........................... 124
Rear window wiper
Replacing the wiper blade .............. 116
Switching on/off ........................... 114
Refueling
Fuel gauge ....................................... 29
Important safety notes .................. 141
Refueling process .......................... 141
see Fuel
Releasing the parking lock manually (automatic
transmission) ..................................... 140
Remote control
Garage door opener ....................... 231
Programming (garage door
opener) .......................................... 232
Removing/attaching the washer
fluid reservoir .................................... 110
Reporting
Malfunctions relevant to safety ........ 24
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 194
Warning lamp ................................. 206
see Fuel
Residual heat (climate control) ........ 125
Restraint system
see SRS (Supplemental Restraint System)
Reverse gear
Engaging (automatic
transmission) ................................. 135
Roadside Assistance (breakdown) .... 21
Roller blind
see Roller sunblind
Roller sunblind
Opening/closing .............................. 87
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ........................................ 220
Roof lining and carpets (cleaning
guidelines) ......................................... 249
Roof load (maximum) ........................ 308
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 171
S
Safety
Children in the vehicle ..................... 55
Child restraint systems .................... 55
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat ......... 54
Cleaning ......................................... 249
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 53
Important safety guidelines ............. 51
Releasing ......................................... 54
Safety guidelines ............................. 39
Special seat belt retractor ............... 57
Warning lamp ................................. 200
Warning lamp (function) ................... 54
Seats
Adjusting (electrically) ..................... 92
Adjusting lumbar support ................ 94
Adjusting the 4-way lumbar
support ............................................ 95
Adjusting the head restraint ............ 93
Cleaning the cover ......................... 249
Correct driver's seat position ........... 90
Index
Information Provided by:
15
Folding the backrest (rear
compartment) forwards/back ....... 215
Folding the rear bench seat
forwards/back ...............................
Important safety notes .................... 91
Seat heating problem ...................... 95
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off ......... 95
Sensors (cleaning instructions) ....... 247
Service
see ASSYST PLUS service interval display
Service interval display
Displaying service messages ......... 243
Hiding service messages ............... 243
Notes ............................................. 243
Service messages .......................... 242
Service menu (on-board computer) . 175 Service products
Brake fluid ..................................... 306
Capacities ...................................... 304
Coolant (engine) ............................ 307
Engine oil ....................................... 305
Fuel ................................................ 304
Important safety notes .................. 302
Refrigerant (air-conditioning
system) .......................................... 306
Washer fluid ................................... 307
Settings
Factory (on-board computer) ......... 178
On-board computer ....................... 175
Setting the air distribution ............... 122
Setting the airflow ............................ 123
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 190
Side marker lamps (changing
bulbs) ................................................. 112
Side windows
Convenience closing feature ............ 83
Convenience opening feature .......... 83
Important safety information ........... 82
Opening/closing .............................. 82
Problem (malfunction) ..................... 85
Resetting ......................................... 84
Sliding sunroof
see Panorama roof with power
214
tilt/sliding panel
SmartKey
Changing the battery ....................... 72
Changing the programming ............. 71
Checking the battery ....................... 72
Convenience closing feature ............ 83
Convenience opening feature .......... 83
Display message ............................ 198
Door central locking/unlocking ....... 68
Important safety notes .................... 68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) ................. 131
Problem (malfunction) ..................... 74
Starting the engine ........................ 132
Snow chains ...................................... 272
Sockets
Center console .............................. 223
Luggage compartment ................... 224
Points to observe before use ......... 223
Rear compartment ......................... 224
Spare wheel
Notes/data .................................... 297
Storage location ............................ 252
Stowing .......................................... 253
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 170
In the Instrument cluster ................. 29
Segments ...................................... 167
Selecting the unit of
measurement ................................ 175
see Instrument cluster
SRS (Supplemental Restraint System)
Display message ............................ 184
Introduction ..................................... 38
Warning lamp ................................. 205
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 111
Display message ............................ 190
Switching on/off ........................... 102
16
Information Provided by:
Index
Starting (engine) ................................
Station
see Radio
Steering (display message) .............. 198
Steering wheel
Adjusting (electrically) ..................... 96
Adjusting (manually) ........................ 96
Button overview ............................... 31
Buttons (on-board computer) ......... 167
Important safety notes .................... 96
Storing settings (memory
function) ........................................ 100
Steering wheel (cleaning
instructions) ...................................... 248
Stowage compartments
Armrest (under) ............................. 213
Cup holders ................................... 220
Glove box ....................................... 213
Important safety information ......... 212
Parcel net ...................................... 214
Rear ............................................... 213
Summer opening
see Convenience opening feature
Summer tires ..................................... 272
Sun visor ............................................ 221
Supplemental Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board
computer) .......................................... 176
SUV
(Sport Utility Vehicle) ....................... 22
Switching air-recirculation mode
on/off ................................................. 124
Switching off the alarm (ATA) ............ 65
T
Tachometer ........................................ 167
Tailgate
Display message
............................ 197
Emergency unlocking ....................... 82
Important safety notes .................... 78
Limiting the opening angle ............... 81
Opening/closing (automatically
from inside) ...................................... 80
132
Opening/closing (automatically
from outside) ................................... 79
Opening/closing (from outside) ....... 79
Tail lamps
Display message
............................ 189
see Lights
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 300
Tires/wheels ................................. 295
Trailer Loads .................................. 309
Vehicle data ................................... 308
TELEAID
Call priority .................................... 229
Display message ............................ 184
Downloading destinations
(COMAND) ..................................... 229
Emergency call .............................. 226
Important safety notes .................. 225
Locating a stolen vehicle ............... 231
MB info call button ........................ 228
Remote vehicle locking .................. 230
Roadside Assistance button .......... 227
Search & Send ............................... 230
Self-test ......................................... 226
System .......................................... 225
Vehicle remote unlocking .............. 230
Telephone
Accepting a call ............................. 174
Display message ............................ 198
Menu (on-board computer) ............ 173
Number from the phone book ........ 174
Redialing ........................................ 174
Rejecting/ending a call ................. 174
Temperature
Coolant .......................................... 166
Outside temperature ...................... 167
Setting (climate control) ................ 122
Theft deterrent locking system
Immobilizer ...................................... 65
Time (on-board computer) ................ 176
Tire pressure
Calling up (on-board computer) ..... 278
Checking manually ........................ 277
Display message ............................ 194
Index
Information Provided by:
17
Maximum ....................................... 276
Notes ............................................. 275
Pressure loss warning
.................... 277
Recommended ............................... 273
Tire pressure monitoring system
Function/notes ............................. 278
Restarting ...................................... 280
Warning lamp ................................. 209
Tires
Aspect ratio (definition) ................. 293
Average weight of the vehicle
occupants (definition) .................... 291
Bar (definition) ............................... 291
Characteristics .............................. 291
Checking ........................................ 271
Definition of terms ......................... 291
Direction of rotation ...................... 295
Display message ............................ 194
Distribution of the vehicle
occupants (definition) .................... 294
DOT, Tire Identification Number
(TIN) ............................................... 290
DOT (Department of
Transportation) (definition) ............ 291
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 292
GTW (Gross Trailer Weight)
(definition) ..................................... 292
GVW (Gross Vehicle Weight)
(definition) ..................................... 292
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 292
Important safety notes .................. 270
Increased vehicle weight due to
optional equipment (definition) ...... 292
Kilopascal (kPa) (definition) ........... 292
Labeling (overview) ........................ 287
Load bearing index (definition) ...... 293
Load index ..................................... 290
Load index (definition) ................... 292
Maximum loaded vehicle weight
(definition) ..................................... 292
Maximum load on a tire
(definition) ..................................... 293
Maximum permissible tire
pressure (definition) ....................... 293
Maximum tire load ......................... 285
Maximum tire load (definition) ....... 293
Optional equipment weight
(definition) ..................................... 293
PSI (pounds per square inch)
(definition) ..................................... 293
Replacing ....................................... 294
Service life ..................................... 271
Sidewall (definition) ....................... 293
Speed rating (definition) ................ 292
Storing ........................................... 295
Structure and characteristics
(definition) ..................................... 291
Temperature .................................. 287
TIN (Tire Identification Number)
(definition) ..................................... 293
Tire bead (definition) ...................... 293
Tire pressure (definition) ................ 293
Tire pressures (recommended) ...... 291
Tire size (data) ............................... 295
Tire size designation, load-bearing
capacity, speed rating .................... 288
Tire tread ....................................... 271
Tire tread (definition) ..................... 293
Total load limit (definition) ............. 294
Traction ......................................... 286
Traction (definition) ....................... 294
Tread wear ..................................... 286
TWR (permissible trailer drawbar
noseweight) (definition) ................. 294
Uniform Tire Quality Grading
Standards ...................................... 286
Uniform Tire Quality Grading
Standards (definition) .................... 291
Unladen weight (definition) ............ 292
Wear indicator (definition) ............. 294
Wheel rim (definition) .................... 292
see Flat tire
Top Tether ............................................ 58
Towing
Important safety guidelines ........... 264
Installing the towing eye ................ 264
Removing the towing eye ............... 265
With the rear axle raised ................ 265
Towing a trailer
Cleaning the trailer tow hitch ......... 247
Coupling up a trailer ...................... 162
Decoupling a trailer ....................... 163
Driving tips .................................... 159
Important safety notes .................. 159
18
Information Provided by:
Index
Installing the ball coupling ............. 161
Lights display message
.................. 188
Mounting dimensions .................... 308
Power supply ................................. 164
Removing the ball coupling ............ 164
Shift range ..................................... 137
Storing the ball coupling ................ 164
Trailer loads ................................... 309
Towing away
With both axles on the ground ....... 265
Tow-starting
Emergency engine starting ............ 266
Important safety notes .................. 264
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 163
Trailer towing
ESP® ................................................ 64
PARKTRONIC ................................. 156
Permissible trailer loads and
drawbar noseweights ..................... 163
Transmission
see Automatic transmission
Transporting the vehicle .................. 266
Traveling uphill
Brow of hill ..................................... 150
Driving downhill ............................. 151
Maximum gradient-climbing
capability ....................................... 150
Trim pieces (cleaning instructions) . 248 Trip computer (on-board
computer) .......................................... 170
Trip meter
see Trip odometer
Trip odometer
Calling up ....................................... 170
Resetting (on-board computer) ...... 171
Trunk
see Tailgate
Turn signals
Changing bulbs (front) ................... 112
Changing bulbs (rear) .................... 113
Display message ............................ 189
Switching on/off ........................... 105
TWR (Tongue Weight Rating)
(definition) ......................................... 294
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 77
From inside the vehicle (central
unlocking button) ............................. 76
V
Vanity mirror (in sun visor) .............. 221
Vehicle
Correct use ...................................... 23
Data acquisition ............................... 24
Display message
............................ 197
Equipment ....................................... 20
Individual settings .......................... 175
Limited Warranty ............................. 24
Loading .......................................... 281
Locking (in an emergency) ............... 77
Locking (SmartKey) .......................... 69
Lowering ........................................ 258
Maintenance .................................... 21
Parking for a long period ................ 144
Pulling away ................................... 133
Raising ........................................... 255
Reporting problems ......................... 24
Towing away .................................. 264
Transporting .................................. 266
Unlocking (in an emergency) ........... 77
Unlocking (SmartKey) ...................... 69
Vehicle data ................................... 308
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 308
see Technical data
Vehicle dimensions ........................... 308
Vehicle emergency locking ................ 77
Vehicle identification number
see VIN
Vehicle identification plate .............. 301
Vehicle tool kit .................................. 252
Video (DVD) ........................................ 173
VIN ...................................................... 301
Index
Information Provided by:
19
W
Warning and indicator lamps
................................................ 202
ABS
Brakes ........................................... 201
Check Engine ................................. 206
Coolant .......................................... 207
Cruise control ................................ 151
ESP® .............................................. 203
ESP® OFF ....................................... 204
Fuel tank ........................................ 206
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 206
Seat belt ........................................ 200
SRS ................................................ 205
Tire pressure monitor .................... 209
Warranty ............................................ 301
Washer fluid
Display message ............................ 198
see Windshield washer system
Wheel bolt tightening torque ........... 258
Wheel chock ...................................... 254
Wheels
Changing a wheel .......................... 254
Checking ........................................ 271
Cleaning ......................................... 245
Important safety notes .................. 270
Interchanging/changing ................ 294
Mounting a wheel .......................... 256
Removing a wheel .......................... 256
Storing ........................................... 295
Tightening torque ........................... 258
Wheel size/tire size ....................... 295
Window curtain air bag
Display message ............................ 185
Operation ......................................... 44
Windows
Cleaning ......................................... 246
see Side windows
Windshield
Defrosting ...................................... 123
Windshield washer system .............. 241
Notes ............................................. 307
Windshield wipers
Problem (malfunction) ................... 116
Rear window wiper ........................ 114
Replacing the wiper blades ............ 114
Switching on/off
........................... 113
Winter driving
Important safety notes .................. 272
Slippery road surfaces ................... 149
Snow chains .................................. 272
Winter tires
M+S tires ....................................... 272
Wiper blades
Cleaning ......................................... 246
Important safety notes .................. 114
Replacing (rear window) ................ 116
Replacing (windshield) ................... 115
Wooden trim (cleaning
instructions) ...................................... 248

Introduction

Information Provided by:
20

Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle.
Mercedes-Benz
tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

Operator's Manual

Notes on the Operator's Manual

Operator's Manual contains a great deal
This of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.

Vehicle equipment

This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions.
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.

Service and vehicle operation

Service and literature

vehicle is covered under the terms of the
Your warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
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State Warranty Enforcement Laws (Lemon Laws)
Introduction
Information Provided by:
21

Information for customers in California

California law you may be entitled to a
Under replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or
malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA) 1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes­Benz Service technician or the tow service provider on a case-by-case basis.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
Introduction
Information Provided by:
22

Change of address or change of ownership

In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Truck" found in the Service and Warranty Information Booklet, or call the Mercedes­Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.

Vehicle operation outside the USA and Canada

If you plan to operate your vehicle in foreign countries, please be aware that:
R
facilities or replacement parts may
service not be readily available.
R
unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
R
the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350
In Canada
or
Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Sport Utility Vehicle

WARNING
G
This Sport Utility Vehicle is designed for both on-road
and off-road use. It can go places and perform tasks for which conventional 2-wheel drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use.
This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury.
Before you start to drive this vehicle, read the Operator's Manual. Take time to become familiar with the driving characteristics of this vehicle. Be sure you are familiar with all vehicle controls. Learn how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle
Introduction
Information Provided by:
23
hard, do not overload it. And, always wear
seat belts at all times. In a rollover crash,
your an unbelted person is significantly more likely to die than a person wearing a seat belt.

Operating safety

Safety notes

WARNING
G
Work improperly carried out on electronic components and associated software could cause
them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
WARNING
G
Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.
If you feel a sudden significant vibration or ride
disturbance, or you suspect that damage
to your vehicle has occurred:
R
turn on your hazard warning flashers.
R
slow down carefully.
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drive with caution to an area which is a safe distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.

Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required
on your vehicle. This is especially the
case for work relevant to safety. Observe the notes in the service booklet. Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components

Proper use

WARNING
G
There are various warning stickers affixed to your
vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so.
If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured.
The proper use of the vehicle requires that you familiarize yourself with the following information and rules:
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safety notes in this Operator's Manual
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technical data in this Operator's Manual
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Z
Introduction
Information Provided by:
24

Problems with your vehicle

you should experience a problem with your
If vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Reporting malfunctions relevant to safety

For the USA only: The following text is reproduced as required
of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from:
http://www.safercar.gov.

Limited Warranty

!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz
Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.

Data stored in the vehicle

Information about electronic data acquisition in the vehicle

(Including notice pursuant to California Code
§ 9951) Your vehicle records electronic data. If your
vehicle is equipped with mbrace1, data is transmitted in the event of an accident.
1
The system is called TELE AID in Canada.
This information helps, for example, to test
Information Provided by:
vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
R
for safety research or vehicle diagnosis purposes
R
with the consent of the vehicle owner
R
on the instruction of prosecuting authorities
R
for use in arbitration of disputes that involve
Daimler AG, its affiliates or its sales
and service organizations
R
as otherwise required or permitted by law.
Please observe the mbrace1 purchase agreement for further details on the recording and transfer of data by this system.
Introduction
25
1
The system is called TELE AID in Canada.
Z
26
Information Provided by:
Cockpit ................................................. 28
Information Provided by:
Instrument cluster .............................. 29
Multifunction steering wheel ............. 31
Center console .................................... 32
Overhead control panel ...................... 34
Door control panel .............................. 35
27
At a glance

Cockpit

Information Provided by:
28
Cockpit

At a glance

Function Page
:
Cruise control lever 151
;
Instrument cluster 29
=
Horn
?
PARKTRONIC warning display 154
A
Overhead control panel 34
B
Operates the climate control system 118
C
Ignition lock 131 Start/Stop button 131
D
Adjusts the steering wheel manually
96
Function Page
E
Adjusts the steering wheel electrically 96
F
Combination switch 105
G
Parking brake 144
H
On-board diagnostics socket
I
Opens the hood 238
J
Releases the parking brake 144
K
Light switch 102
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