Compaq Presario CQ42 Notebook PC
and HP G42 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Arrandale are trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2010
Document Part Number: 594158-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description ........................................................................................................... |
1 |
2 |
External component identification ..................................................................................... |
8 |
|
Identifying the hardware ........................................................................................................... |
8 |
|
Top components ....................................................................................................................... |
9 |
|
TouchPad ................................................................................................................. |
9 |
|
Lights ..................................................................................................................... |
10 |
|
Button and speakers ................................................................................................ |
11 |
|
Keys ...................................................................................................................... |
12 |
|
Display .................................................................................................................. |
13 |
|
Right-side components ............................................................................................................ |
14 |
|
Left-side components ............................................................................................................... |
15 |
|
Bottom components ................................................................................................................ |
16 |
|
Wireless antennas .................................................................................................................. |
17 |
|
Additional hardware components ............................................................................................ |
18 |
3 |
Illustrated parts catalog .................................................................................................. |
19 |
|
Serial number location ............................................................................................................ |
19 |
|
Computer major components ................................................................................................... |
20 |
|
Display assembly components ................................................................................................. |
27 |
|
Plastics Kit ............................................................................................................................. |
29 |
|
Mass storage devices ............................................................................................................. |
30 |
|
Miscellaneous parts ................................................................................................................ |
31 |
|
Sequential part number listing .................................................................................................. |
32 |
4 |
Removal and replacement procedures ............................................................................ |
38 |
|
Preliminary replacement requirements ....................................................................................... |
38 |
|
Tools required ......................................................................................................... |
38 |
|
Service considerations ............................................................................................. |
38 |
|
Plastic parts ............................................................................................. |
38 |
|
Cables and connectors ............................................................................. |
39 |
|
Drive handling ......................................................................................... |
39 |
|
Grounding guidelines .............................................................................................. |
40 |
v
Electrostatic discharge damage .................................................................. |
40 |
Packaging and transporting guidelines ........................................ |
41 |
Workstation guidelines .............................................................. |
41 |
Equipment guidelines ................................................................. |
42 |
Component replacement procedures ........................................................................................ |
43 |
Serial number ......................................................................................................... |
43 |
Computer feet ......................................................................................................... |
44 |
Battery ................................................................................................................... |
45 |
Hard drive ............................................................................................................. |
46 |
Optical drive .......................................................................................................... |
49 |
WLAN module ........................................................................................................ |
51 |
Memory module ...................................................................................................... |
54 |
Keyboard ............................................................................................................... |
56 |
Top cover ............................................................................................................... |
58 |
Speaker assembly ................................................................................................... |
61 |
Power button board ................................................................................................. |
62 |
TouchPad button board ............................................................................................ |
63 |
Modem module ....................................................................................................... |
65 |
Bluetooth module .................................................................................................... |
67 |
USB board ............................................................................................................. |
69 |
Power connector cable ............................................................................................ |
71 |
Display assembly .................................................................................................... |
73 |
System board ......................................................................................................... |
80 |
Optical drive SATA cable and connector ................................................................... |
83 |
RTC battery ............................................................................................................ |
85 |
Fan/heat sink assembly ........................................................................................... |
87 |
Processor ............................................................................................................... |
90 |
5 Setup Utility .................................................................................................................... |
93 |
Computer Setup in Windows 7 ................................................................................................ |
93 |
Starting Setup Utility ................................................................................................ |
93 |
Using Setup Utility ................................................................................................... |
94 |
Changing the language of Setup Utility ....................................................... |
94 |
Navigating and selecting in Setup Utility ..................................................... |
94 |
Displaying system information .................................................................... |
95 |
Restoring default settings in Setup Utility ...................................................... |
95 |
Exiting Setup Utility ................................................................................... |
96 |
Setup Utility menus .................................................................................................. |
96 |
Main menu .............................................................................................. |
96 |
Security menu .......................................................................................... |
96 |
System Configuration menu ....................................................................... |
97 |
Diagnostics menu ..................................................................................... |
97 |
Computer Setup in Linux ......................................................................................................... |
99 |
vi
|
Starting Computer Setup .......................................................................................... |
99 |
|
Using Computer Setup ............................................................................................. |
99 |
|
Navigating and selecting in Computer Setup ............................................... |
99 |
|
Restoring factory settings in Computer Setup .............................................. |
100 |
|
Computer Setup menus .......................................................................................... |
101 |
|
File menu .............................................................................................. |
101 |
|
Security menu ........................................................................................ |
102 |
|
Diagnostics menu ................................................................................... |
102 |
|
System Configuration menu ..................................................................... |
103 |
6 |
Specifications ............................................................................................................... |
105 |
|
Computer specifications ........................................................................................................ |
105 |
|
35.6-cm (14.0-in) display specifications .................................................................................. |
106 |
|
Hard drive specifications ...................................................................................................... |
107 |
|
DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications ..................................... |
108 |
|
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive specifications ............................. |
109 |
|
System resource specifications ............................................................................................... |
110 |
7 Backup and recovery .................................................................................................... |
111 |
|
|
Windows 7 ......................................................................................................................... |
111 |
|
Creating recovery discs ......................................................................................... |
112 |
|
Backing up your information ................................................................................... |
113 |
|
Using Windows Backup and Restore ........................................................ |
114 |
|
Using system restore points ...................................................................... |
115 |
|
When to create restore points ................................................... |
115 |
|
Create a system restore point .................................................... |
115 |
|
Restore to a previous date and time ........................................... |
115 |
|
Performing a recovery ............................................................................................ |
115 |
|
Recovering from the recovery discs ........................................................... |
116 |
|
Recovering from the dedicated recovery partition (select models only) ........... |
116 |
|
Linux backup and recovery .................................................................................................... |
117 |
8 |
Connector pin assignments ........................................................................................... |
118 |
|
Audio-out (headphone) ......................................................................................................... |
118 |
|
Audio-in (microphone) .......................................................................................................... |
118 |
|
External monitor ................................................................................................................... |
119 |
|
RJ-11 (modem) ..................................................................................................................... |
120 |
|
RJ-45 (network) .................................................................................................................... |
120 |
|
HDMI ................................................................................................................................. |
121 |
|
Universal Serial Bus .............................................................................................................. |
122 |
9 |
Power cord set requirements ........................................................................................ |
123 |
|
Requirements for all countries or regions ................................................................................. |
123 |
vii
Requirements for specific countries or regions .......................................................................... |
124 |
10 Recycling .................................................................................................................... |
125 |
Battery ................................................................................................................................ |
125 |
Display ............................................................................................................................... |
125 |
Index ............................................................................................................................... |
131 |
viii
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
Product Name |
Compaq Presario CQ42 |
|
√ |
√ |
√ |
|
Notebook PC |
|
|
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|
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|
|
HP G42 Notebook PC |
√ |
|
|
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|
|
|
|
|
|
Processors |
Intel® Arrandale™ |
|
|
|
|
|
|
|
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|
|
|
i7-620M, 2.66-GHz, SC turbo, 4-MB |
√ |
√ |
√ |
|
|
L3 cache |
|
|
|
|
|
|
|
|
|
|
|
i5-540M, 2.53-GHz, SC turbo, 3-MB |
√ |
√ |
√ |
|
|
L3 cache |
|
|
|
|
|
|
|
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|
|
|
i5-520M, 2.4-GHz, SC turbo, 3-MB |
√ |
√ |
√ |
|
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L3 cache |
|
|
|
|
|
|
|
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|
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|
i5-430M 2.26-GHz (turbo to 2.53- |
√ |
√ |
√ |
|
|
GHz) 3-MB L3 cache |
|
|
|
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i3-350M, 2.26-GHz 3-MB L3 cache |
√ |
√ |
√ |
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|
i3-330M, 2.13-GHz 3-MB L3 cache |
√ |
√ |
√ |
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Intel Pentium™ |
|
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DC T4400, 2.2-GHz, 800-MHz FSB, |
|
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√ |
|
1-MB L2 cache |
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DC T4300, 2.1-GHz, 800-MHz FSB, |
|
|
|
√ |
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1-MB L2 cache |
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Intel Celeron™ |
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DC T3100, 1.9-GHz, 800-MHz FSB, |
|
|
|
√ |
|
1-MB L2 cache |
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|
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DC T3000, 1.8-GHz 800-MHz FSB, |
|
|
|
√ |
|
1-MB L2 cache |
|
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|
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|
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|
AMD® Phenom™ II Processor |
|
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|
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|
|
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|
DC N930 QC 2.0 GHz |
√ |
√ |
√ |
|
|
|
|
|
|
|
1
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
DC N830 Tri-core 2.1Ghz 1.5M L2 |
√ |
√ |
√ |
|
|
35W |
|
|
|
|
|
|
|
|
|
|
|
N620 DDR3-1333 Mhz |
√ |
√ |
√ |
|
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|
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DC QC P920 1.6Ghz 2M L2 25W |
√ |
√ |
√ |
|
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DC P820 Tri-Core 1.8Ghz 1.5M L2 |
√ |
√ |
√ |
|
|
25W |
|
|
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|
|
|
|
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|
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|
DC P820 Tri-Core 1.8Ghz 1.5M L2 |
√ |
√ |
√ |
|
|
25W |
|
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AMD Turion™ II Processor |
|
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DC N530 DC 2.5GHz L2 35W |
√ |
√ |
√ |
|
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P520 DDR3-1066 Mh |
√ |
√ |
√ |
|
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AMD Athlon™ II Processor |
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DC N330 2.3GHz 1M L2 35W |
√ |
√ |
√ |
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P320 DDR3-1066 Mhz |
√ |
√ |
√ |
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AMD Sempron™ II Processor |
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N120 DDR3-1066 Mhz |
√ |
√ |
√ |
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Chipset |
Intel® HM55 Express |
√ |
√ |
√ |
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Intel® GL40 |
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√ |
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Southbridge: ICH9m |
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√ |
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AMD |
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ATI RS880M (Northbridge) |
√ |
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√ |
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ATI RS880MD (Northbridge) |
|
√ |
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Southbridge - SB820 |
√ |
√ |
√ |
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Graphics |
Intel UMA (integrated)/HD |
√ |
|
√ |
|
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Graphics with shared video memory |
|
|
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(memory size is dynamic change): |
|
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● Up to 251 MB on computers |
|
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with 1024 MB of system memory |
|
|
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● Up to 358 MB on computers |
|
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|
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with more than 2048 MB of |
|
|
|
|
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system memory |
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|
|
|
|
|
|
2 Chapter 1 Product description
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
Intel UMA (integrated)/GMA |
|
|
|
√ |
|
4500M - GL40 chipset with |
|
|
|
|
|
shared video memory (memory size is |
|
|
|
|
|
dynamic change): |
|
|
|
|
|
● Up to 1759 MB for computers |
|
|
|
|
|
with more than 4096 MB of |
|
|
|
|
|
system memory (64 bit) |
|
|
|
|
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● Up to 1309 MB for computers |
|
|
|
|
|
with more than 4096 MB of |
|
|
|
|
|
system memory (32 bit) |
|
|
|
|
|
● Up to 1309 MB for computers |
|
|
|
|
|
with more than 3072 MB of |
|
|
|
|
|
system memory |
|
|
|
|
|
● Up to 797 MB for computers |
|
|
|
|
|
with more than 2048 MB system |
|
|
|
|
|
memory |
|
|
|
|
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● Up to 285 MB for computers |
|
|
|
|
|
with more than 1024 MB of |
|
|
|
|
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system memory |
|
|
|
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ATi Discrete PCI Express x 16 |
|
√ |
|
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Graphics |
|
|
|
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|
ATi Mobility Radeon Park-LP S3 |
|
|
|
|
|
package (ATI Mobility Radeon™ |
|
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|
HD5430 with 512-MB of dedicated |
|
|
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|
|
video memory (64-MB×16 DDR3, 4 |
|
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|
|
pcs, 800-MHz)) |
|
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Support for BD or HD-DVD |
√ |
√ |
√ |
√ |
|
playback with HD decoder and |
|
|
|
|
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DX10 support |
|
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Panel |
35.6-cm (14.0-in) HD LED |
√ |
√ |
√ |
√ |
|
BrightView (1366 x 768 resolution) |
|
|
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16:9 wide aspect ratio |
√ |
√ |
√ |
√ |
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Memory |
2 SODIMM slots |
√ |
√ |
√ |
√ |
|
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|
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|
Customer-accessible and upgradable |
√ |
√ |
√ |
√ |
|
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|
Supports up to 8 GB of system |
√ |
√ |
√ |
√ |
|
memory |
|
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|
|
|
|
|
|
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DDR3, 1066-MHz, dual-channel |
√ |
√ |
√ |
|
|
memory (DDR3 1333 MHz can be |
|
|
|
|
|
downgraded to DDR3 1066 MHz) |
|
|
|
|
|
|
|
|
|
|
3
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
|
|
Presario |
Presario |
Presario |
|
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
|
DDR3, 800-MHz, dual-channel |
|
|
|
√ |
|
|
memory (DDR3 1333 MHz can be |
|
|
|
|
|
|
downgraded to DDR3 800 MHz) |
|
|
|
|
|
|
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|
Supports the following configurations: |
|
|
|
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|
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|
|
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● 4096 MB (2048 MB × 2) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
|
● 3072 MB (1024 MB × 1 + |
√ |
√ |
√ |
√ |
|
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|
2048 MB × 1) |
|
|
|
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|
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|
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● 2048 MB (2048 MB × 1) |
√ |
√ |
√ |
√ |
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|
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|
● 2048 MB (1024 MB × 2) |
√ |
√ |
√ |
√ |
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|
|
● 1024 MB (1024 MB × 1) |
√ |
√ |
√ |
√ |
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|
Hard drives |
Supports 9.5-mm, 6.35-cm (2.5-in) |
√ |
√ |
√ |
√ |
|
|
hard drives |
|
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|
Serial ATA |
√ |
√ |
√ |
√ |
|
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|
Supports the following drives: |
|
|
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|
● |
640-GB 5400 RPM |
√ |
√ |
√ |
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● 500 GB, 7200 rpm |
√ |
√ |
√ |
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● 320 GB, 7200 rpm |
√ |
√ |
√ |
√ |
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|
● 250 GB, 7200 rpm |
√ |
√ |
√ |
√ |
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|
● 160 GB, 7200 rpm |
√ |
√ |
√ |
|
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|
Optical drives |
Fixed (removal of one screw required) |
√ |
√ |
√ |
√ |
|
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SATA |
√ |
√ |
√ |
√ |
|
|
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|
12.7-mm (0.50-in) tray load |
√ |
√ |
√ |
√ |
|
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|
Supports the following drives: |
|
|
|
|
|
|
|
|
|
|
|
|
|
● Blu-ray ROM with LightScribe |
√ |
√ |
√ |
|
|
|
|
DVD±R/RW SuperMulti DL Drive |
|
|
|
|
|
|
|
|
|
|
|
|
● |
Blu-ray ROM DVD±R/RW |
√ |
√ |
√ |
|
|
|
SuperMulti DL Drive |
|
|
|
|
|
|
|
|
|
|
|
|
● DVD±R/RW SuperMulti DL Drive |
√ |
√ |
√ |
√ |
|
|
|
with LightScribe |
|
|
|
|
|
|
|
|
|
|
|
|
● DVD±R/RW SuperMulti DL Drive |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Diskette drive |
Supports external USB drive only |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Camera |
VGA camera |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
4 Chapter 1 Product description
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
Fixed (no tilt) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
640 × 480 by 24 frames per second |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Microphone |
One microphone, analog |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Audio |
HD audio |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Supports Microsoft Premium |
√ |
√ |
√ |
√ |
|
requirements |
|
|
|
|
|
|
|
|
|
|
|
Altec Lansing speakers |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Modem |
Support for optional high-speed 56k |
√ |
√ |
√ |
√ |
|
modem |
|
|
|
|
|
|
|
|
|
|
Ethernet |
Integrated 10/100 network interface |
√ |
√ |
√ |
√ |
|
card (NIC) |
|
|
|
|
|
|
|
|
|
|
Wireless |
Integrated wireless local area |
|
|
|
|
|
network (WLAN) options by |
|
|
|
|
|
way of wireless module: |
|
|
|
|
|
|
|
|
|
|
|
Intel Centrino Wireless-N 1000 |
√ |
√ |
√ |
|
|
802.11b/g 1x2 |
|
|
|
|
|
|
|
|
|
|
|
Intel Centrino Wireless-N 1000 |
√ |
√ |
√ |
|
|
802.11b/g 1x2 plus Broadcom |
|
|
|
|
|
2070 Bluetooth 2.1+EDR Adapter |
|
|
|
|
|
|
|
|
|
|
|
Atheros AR9285 802.11b/g/n 1x1 |
√ |
√ |
√ |
√ |
|
WiFi Adapter |
|
|
|
|
|
|
|
|
|
|
|
Atheros AR9285 802.11b/g/n 1x1 |
√ |
√ |
√ |
√ |
|
WiFi Adapter plus Broadcom 2070 |
|
|
|
|
|
Bluetooth 2.1+EDR Adapter |
|
|
|
|
|
|
|
|
|
|
|
Broadcom 4312G 802.11b/g WiFi |
|
|
|
√ |
|
Adapter |
|
|
|
|
|
|
|
|
|
|
|
Broadcom 4312G 802.11b/g WiFi |
|
|
|
√ |
|
Adapter plus Broadcom 2070 |
|
|
|
|
|
Bluetooth 2.1+EDR Adapter |
|
|
|
|
|
|
|
|
|
|
|
Realtek RTL8191SE 802.11b/g/n |
√ |
√ |
√ |
√ |
|
1x1 WiFi Adapter |
|
|
|
|
|
|
|
|
|
|
|
Realtek RTL8191SE 802.11b/g/n |
√ |
√ |
√ |
√ |
|
1x1 WiFi Adapter plus Broadcom |
|
|
|
|
|
2070 Bluetooth 2.1+EDR Adapter |
|
|
|
|
|
|
|
|
|
|
External media |
5-in-1 Digital Media Slot; supports |
√ |
√ |
√ |
√ |
card |
SD, MMC, MS, Mspro, xD |
|
|
|
|
|
|
|
|
|
|
5
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
Single port configured as either HDMI |
√ |
√ |
√ |
|
|
or 5-in-1 Digital Media Slot |
|
|
|
|
|
|
|
|
|
|
|
Supports mini versions of SD, MMC, |
√ |
√ |
√ |
√ |
|
and MS Duo with adapter (adapter |
|
|
|
|
|
not included) |
|
|
|
|
|
|
|
|
|
|
Ports |
VGA (Dsub 15-pin) supporting 1600 |
√ |
√ |
√ |
√ |
|
x 1200 resolution at 75 Hz; disabled |
|
|
|
|
|
when connected to devices through |
|
|
|
|
|
Expansion port 3 |
|
|
|
|
|
|
|
|
|
|
|
Hot plug/unplug and auto detect for |
√ |
√ |
√ |
√ |
|
wide-aspect or standard-aspect video |
|
|
|
|
|
|
|
|
|
|
|
HDMI v1.3 supporting 1080p with |
√ |
√ |
√ |
√ |
|
HDCP key |
|
|
|
|
|
|
|
|
|
|
|
Single port configured for either |
√ |
√ |
√ |
|
|
HDMI or 5-in-1 card reader |
|
|
|
|
|
|
|
|
|
|
|
USB 2.0 (3) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
RJ-11 (modem) with modem option |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
RJ-45 (Ethernet, with link and activity |
√ |
√ |
√ |
√ |
|
lights) |
|
|
|
|
|
|
|
|
|
|
|
Audio-in (mono microphone) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Audio-out (stereo headphone) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Smart-pin AC adapter plug |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Keyboard/ |
14.0-inch keyboard |
√ |
√ |
√ |
|
pointing devices |
|
|
|
|
|
|
|
|
|
|
|
|
TouchPad with 2 buttons and 2-way |
√ |
√ |
√ |
|
|
scroll (taps enabled as default) |
|
|
|
|
|
|
|
|
|
|
Power |
6-cell (47-Wh) 2.20-Ah Li-ion battery |
√ |
√ |
√ |
√ |
requirements |
|
|
|
|
|
|
|
|
|
|
|
|
65-W AC adapter with Smart-Pin DC |
√ |
|
√ |
√ |
|
connector |
|
|
|
|
|
|
|
|
|
|
|
90-W AC adapter with Smart-Pin DC |
|
√ |
|
|
|
connector |
|
|
|
|
|
|
|
|
|
|
Security |
Security cable slot |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
Windows 7 Professional (32 & 64 bit) |
√ |
√ |
√ |
|
|
|
|
|
|
|
6 Chapter 1 Product description
Category |
Description |
HP G42 |
Compaq |
Compaq |
Compaq |
|
|
|
Presario |
Presario |
Presario |
|
|
|
CQ42 |
CQ42 |
CQ42 |
|
|
|
|
|
|
|
|
UMA |
Discrete |
UMA |
UMA |
|
|
|
|
Models 150 |
Models 100 |
|
|
|
|
– 199 |
– 149 |
|
|
|
|
|
|
|
Windows 7 Home Premium (32 & 64 |
|
√ |
√ |
√ |
|
bit) |
|
|
|
|
|
|
|
|
|
|
|
Windows 7 Home Basic (32 & 64 bit) |
|
√ |
√ |
|
|
|
|
|
|
|
|
Windows 7 Starter (32 bit) |
|
√ |
√ |
|
|
|
|
|
|
|
|
Free DOS |
|
√ |
√ |
√ |
|
|
|
|
|
|
|
Novell Linux |
|
√ |
√ |
|
|
|
|
|
|
|
Serviceability |
End-user replaceable parts: |
|
|
|
|
|
|
|
|
|
|
|
AC adapter |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Battery (system) |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Hard drive |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Memory module |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Optical drive |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Mini-card device |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
7
Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, select View system information.
3.Select Hardware tab > Device Manager.
You can also add hardware or modify computer configurations using Device Manager.
8 |
Chapter 2 External component identification |
Component |
|
Description |
|
|
|
(1) |
TouchPad off indicator |
To switch the TouchPad zone on and off, quickly double-tap |
|
|
the TouchPad off indicator. |
|
|
NOTE: When the TouchPad zone is active, the light is off. |
|
|
|
(2) |
TouchPad zone |
Moves the pointer and selects or activates items on the screen. |
|
|
|
(3) |
Left TouchPad button |
Functions like the left button on an external mouse. |
|
|
|
(4) |
Right TouchPad button |
Functions like the right button on an external mouse. |
|
|
|
There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad. For more information about TouchPad features, refer to” Using the TouchPad” section later in this guide.
Top components |
9 |
Component |
|
Description |
|
|
|
(1) |
TouchPad light |
● On: The TouchPad is disabled. |
|
|
● Off: The TouchPad is enabled. |
|
|
|
(2) |
Caps lock light |
On: Caps lock is on. |
|
|
|
(3) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in the Sleep state. |
|
|
● Off: The computer is off or in Hibernation. |
|
|
|
(4) |
Wireless light |
● White: An integrated wireless device, such as a |
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
● Amber: All wireless devices are off.
10 Chapter 2 External component identification
Component |
|
Description |
|
|
|
(1) |
Speakers (2) |
Produce sound. |
|
|
|
(2) |
Power button |
● When the computer is off, press the button to turn on the |
computer.
● When the computer is on, press the button briefly to initiate Sleep.
● When the computer is in the Sleep state, briefly press the button to exit Sleep.
● When the computer is in Hibernation, briefly press the button to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options.
Top components 11
Component |
Description |
|
|
|
|
(1) |
esc key |
Displays system information when pressed in combination with |
|
|
the fn key. |
|
|
|
(2) |
fn key |
Displays system information when pressed in combination with |
|
|
the esc key. |
|
|
|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
|
|
(4) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(5) |
Navigation keys |
Navigate using the Up, Down, Left and Right arrow keys. |
|
|
|
(6) |
Action keys |
Execute frequently used system actions. |
|
|
|
12 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(1) |
Internal microphone |
Records sound. |
|
|
|
(2) |
Integrated webcam (select models only) |
Records audio and video and captures still photographs. |
|
|
|
(3) |
Integrated webcam light (select models only) |
On: The integrated webcam is in use. |
|
|
|
Top components 13
Component |
|
Description |
|
|
|
|
|
(1) |
Optical drive |
Reads and writes to optical discs. |
|
|
|
|
|
(2) |
Optical drive light |
Blinking: The optical drive is being accessed. |
|
|
|
|
|
(3) |
USB port |
Connects an optional USB device. |
|
|
|
|
|
(4) |
RJ-11 (modem) jack (select models only) |
Connects a modem cable. |
|
|
|
|
|
(5) |
AC adapter/power/battery light |
● |
White: The computer is connected to external power and |
|
|
|
the battery is fully charged. |
|
|
● |
Blinking white: The computer is in the Sleep state. |
|
|
● |
Amber: A battery is charging. |
|
|
|
|
(6) |
Power connector |
Connects an AC adapter. |
|
|
|
|
|
(7) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
|
NOTE: The security cable is designed to act as a deterrent, |
|
|
|
but it may not prevent the computer from being mishandled or |
|
|
|
stolen. |
|
|
|
|
|
14 Chapter 2 External component identification
Component |
|
Description |
|
|
|
(1) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(2) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3)HDMI port (select models only)
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.
(4) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
|
|
(5) |
USB ports (2) |
Connects optional USB devices. |
|
|
|
|
|
(6) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, stereo |
|
|
|
array microphone, or monaural microphone. |
|
|
|
|
|
(7) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered stereo |
|
|
|
speakers, headphones, earbuds, a headset, or television |
|
|
|
audio. |
|
|
|
|
|
(8) |
Digital Media Slot (select models only) |
Supports the following optional digital card formats: |
|
|
|
● |
Memory Stick (MS) |
|
|
● Memory Stick Pro (MSP) |
|
|
|
● |
MultiMediaCard (MMC) |
|
|
● Secure Digital (SD) Memory Card |
|
|
|
● xD-Picture Card (XD) |
|
|
|
|
|
(9) |
Drive light |
On: The hard drive is in use. |
|
|
|
|
|
Left-side components 15
Component |
|
Description |
|
|
|
(1) |
Battery bay |
Holds the battery. |
|
|
|
(2) |
Battery release latch |
Releases the battery from the battery bay. |
|
|
|
(3) |
Vents (4) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(4) |
Memory module compartment |
Contains 2 memory module slots and, on select models, the |
|
|
wireless LAN (WLAN) device. |
|
|
CAUTION: To prevent an unresponsive system, replace |
|
|
the wireless module only with a wireless module authorized |
|
|
for use in the computer by the governmental agency that |
|
|
regulates wireless devices in your country or region. If you |
|
|
replace the module and then receive a warning message, |
|
|
remove the module to restore computer functionality, and |
|
|
then contact technical support through Help and Support. |
|
|
|
(5) |
Hard drive bay |
Holds the hard drive. |
|
|
|
16 Chapter 2 External component identification
At least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Wireless antennas 17
Component |
Description |
|
|
|
|
(1) |
Power cord* |
Connects an AC adapter to an AC outlet. |
|
|
|
(2) |
AC adapter |
Converts AC power to DC power. |
|
|
|
(3) |
Battery* |
Powers the computer when the computer is not plugged into |
|
|
external power. |
*Power cords vary in appearance by country or region.
WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
NOTE: Telephone jacks vary by country or region. To use the modem and the modem cable (included with select models only) outside the country or region in which you purchased the computer, you must obtain a countryor region-specific modem cable adapter (included with select models or purchased separately). The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
If the modem cable contains noise suppression circuitry, which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer.
18 Chapter 2 External component identification
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Serial number location 19
Item Description |
Spare part number |
|
|
(1)35.6 cm (14-in), WXGA, BrightView display assembly
NOTE: See Display assembly components on page 27 for more display assembly internal component spare part information.
● For use with integrated microphone and webcam; Presario, matte black |
592146-001 |
|
|
20 Chapter 3 Illustrated parts catalog
Item Description |
Spare part number |
|
|
|
|
● For use with integrated microphone and webcam; Presario, biscotti |
597617-001 |
|
|
|
|
● For use with integrated microphone and webcam; HP, biscotti |
600163-001 |
|
|
|
|
● |
For use with integrated microphone and webcam; HP, silver |
606155-001 |
|
|
|
● |
For use with integrated microphone and webcam; HP, white |
606156-001 |
(2) |
Keyboards |
|
|
|
|
|
|
|
● For use in Brazil |
600175-201 |
|
|
|
|
|
|
● For use in English and French Canada |
600175-121 |
|
|
|
|
|
|
● For use in Latin America |
600175-161 |
|
|
|
|
|
|
● For use in South Korea |
600175-AD1 |
|
|
|
|
|
|
● For use in Taiwan |
600175-AB1 |
|
|
|
|
|
|
● For use in Thailand |
600175-281 |
|
|
|
|
|
|
● For use in the United States |
600175-001 |
|
|
|
|
|
(3) |
Top cover (includes Touchpad, bracket, button board, and cable) |
|
|
|
|
|
|
|
● |
Matte black color |
600181-001 |
|
|
|
|
|
● |
Biscotti color |
600182-001 |
|
|
|
|
|
● |
Silver color |
606161-001 |
|
|
|
|
|
● |
White color |
606162-001 |
|
|
|
|
(4) |
Power button board (includes cable) |
600188-001 |
|
|
|
|
|
(5) |
Touchpad button board (includes cable) |
604603-001 |
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(6) |
Thermal module — fan and heat assembly (includes thermal material) |
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● For use in models that use UMA graphics subsystem memory and the Intel® GL40 |
606573-001 |
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chipset |
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|
● For use in models that use Universal Memory Architecture (UMA) graphics subsystem |
606609-001 |
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memory |
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|
● For use in models that use Universal Memory Architecture (UMA) graphics subsystem |
595832-001 |
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memory |
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|
● For use in models that use discrete graphics subsystem memory |
595833-001 |
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|
For use in models that use discrete graphics subsystem memory |
606610-001 |
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|
Thermal module (includes fan and heat sink) for use in models that use discrete graphics |
617024–001 |
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subsystem memory |
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For use in models that use DSC HD545V graphics subsystem memory |
617029-001 |
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(7) |
Speaker assembly (includes cable) |
600189-001 |
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(8) |
System boards (includes replacement thermal material) |
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● For use in models with discrete graphics subsystem |
595181-001 |
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Computer major components 21
Item |
Description |
Spare part number |
|
|
|
|
For use in models with discrete graphics subsystem |
615577–001 |
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|
|
For use in models with discrete graphics subsystem |
615578–001 |
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|
● For use in models with Unified Memory Architecture (UMA) graphics subsystem |
595182-001 |
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● For use in models with discrete graphics subsystem and HDMI card reader |
595183-001 |
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|
● For use in models with UMA graphics subsystem and HDMI card reader |
595184-001 |
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● For use in models with UMA graphics subsystem memory, Intel® GL40 chipset, and |
605140-001 |
|
HDMI card reader |
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|
|
|
|
For use in models with UMA graphics subsystem memory, |
592808-001 |
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|
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For use in models with DSC HD5430 MDM CR |
592811-001 |
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For use in models with DSC HD5430 |
592810-001 |
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For use in models with UMA graphics subsystem memory, |
592809-001 |
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For use in models with HD545V DSC |
611554-001 |
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|
For use in models with HD545V DSC CR |
611555-001 |
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|
For use in models with HD5430/1G DSC |
608823–001 |
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|
For use in models with HD5430/1G DSC HDMI |
608824–001 |
|
|
|
(9) |
Plastics Kit (see Plastics Kit on page 29 for more Plastics Kit information) |
600190-001 |
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(9a) Hard drive compartment cover |
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(9b) Wireless/memory module mini-card compartment cover |
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|
(10) |
RTC battery (includes mounting adhesive) |
602745-001 |
(11)Memory modules
● |
2048-MB, PC3-10600, 1333-MHz |
598859-001 |
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|
|
● |
1024-MB, PC3-10600, 1333-MHz |
598856-001 |
(12)Modem module
|
● High-speed 56K modem for use in all countries and regions except Australia and New |
510100-001 |
|
Zealand |
|
|
|
|
|
● High-speed 56K modem for use in Australia and New Zealand |
510100-011 |
|
|
|
(13) |
WLAN module |
|
|
|
|
|
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter |
|
|
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|
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and |
580101-001 |
|
the US Virgin Islands |
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|
22 Chapter 3 Illustrated parts catalog