HP Designjet Z3200 Quick Reference Guide
HP Designjet Z3200 Photo Printer series
Quick reference guide
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change without notice.
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Table of contents
1 Introduction
Safety precautions .......................................................................................... 1
HP Start-Up Kit ............................................................................................... 1
Your printer's documentation .......................................................................... 1
The front panel ................................................................................................ 2
Printer software ............................................................................................... 3
2 Personalizing the printer
Turn printer on and off .................................................................................... 5
Access the HP Printer Utility ........................................................................... 6
Access the Embedded Web Server ................................................................ 6
3 Paper handling
Load a roll onto the spindle ............................................................................. 8
Load a roll into the printer ............................................................................. 10
Unload a roll .................................................................................................. 13
Load a single sheet ....................................................................................... 14
Unload a single sheet ................................................................................... 17
4 Printing
Select print quality ........................................................................................ 19
Select paper size .......................................................................................... 20
Select margins options ................................................................................. 21
Preview a print .............................................................................................. 22
5 Color management
Color calibration ............................................................................................ 24
6 Maintaining the printer
Clean the exterior of the printer .................................................................... 27
Maintain the ink cartridges ............................................................................ 27
Update the firmware ..................................................................................... 27
7 Accessories
How to order supplies and accessories ........................................................ 29
8 Troubleshooting paper issues
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The paper has jammed ................................................................................. 31
9 Troubleshooting print-quality issues
General advice .............................................................................................. 34
Horizontal lines across the image (banding) ................................................. 34
The whole image is blurry or grainy .............................................................. 36
Colors are inaccurate .................................................................................... 37
The image is clipped ..................................................................................... 38
10 Front-panel error messages
11 HP Customer Care
Introduction ................................................................................................... 43
Contact HP Support ...................................................................................... 43
12 Legal information
Hewlett-Packard Limited Warranty Statement .............................................. 45
Hewlett-Packard Software License Agreement ............................................ 48
Open source software ................................................................................... 49
Regulatory notices ........................................................................................ 50
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1Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the
printer from being damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading
●
the printer's electrical outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in
●
electrical shock, fire and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP
●
Service Representative for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage,
●
cut or repair the power cord. A damaged power cord has risk of fire and electric
shock. Replace a damaged power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch
●
the internal parts of the printer. Doing so may cause fire, electric shock or other
serious hazards.
Power off the printer and unplug the power cable from the power outlet in any
●
of the following cases:
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
If the printer is making an unusual noise not heard during normal
◦
operation
A piece of metal or a liquid (not part of cleaning and maintenance
◦
routines) touches internal parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printer's
software.
Your printer's documentation
You can read about how to use your printer in Using your printer and the Quick
reference guide. The most complete source of information is Using your printer,
which is available from
http://www.hp.com/go/z3200ps/manuals/. The Quick reference guide contains the
http://www.hp.com/go/z3200/manuals/ and
Introduction
Contact HP Support on page 43.
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Safety precautions
1
Introduction
most commonly-needed information, and is provided as a printed manual with your
printer.
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has
the following important functions:
●
●
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The front panel has the following components:
1. Direct access keys:
2. Menu key - Press to return to the main menu of the front-panel display. If you
3. OK key - To confirm an action while in a procedure or interaction. To enter in
4. Back key - To go to the previous step in a procedure or interaction. To go to
5. Down key - To go down in a menu or option, or to decrease a value, for
Assists you in troubleshooting issues
Is used to perform certain procedures, such as cutting and unloading paper
Displays helpful animations to guide you through procedures
Displays up-to-date information about the status of the printer, such as the ink
cartridges, the printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio
alerts to call attention to a warning or message
Can be used to change the values of printer settings and thus change the
operation of the printer. However, settings in the front panel are overridden by
settings in the printer drivers, see Using your printer.
First key: View ink levels, see Using your printer
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Second key: View loaded paper, see Using your printer
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Third key: Unload paper, see
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single sheet on page 17
Fourth key: Form feed and cut, see Using your printer
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are already on the main menu it displays the status screen.
a submenu in the menu. To select a value when given an option.
the upper level, or leave the option in the menu, or when given an option.
example when configuring the front-panel display contrast or the IP address.
Unload a roll on page 13 and Unload a
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6. Up key - To go up in a menu or option, or to increase a value, for example
when configuring the front-panel display contrast or the IP address.
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the
printer's status. If the power key light is off the device is off. If the power key
light is blinking green, the device is starting up. If the power key light is green
on, the device is on. If the power key light is amber on, the device is in standby.
If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the
device is ready. If it is flashing green, the device is busy. If it is solid amber,
there is a system error. If it is flashing amber, the printer needs attention.
10. Front-panel display - Displays errors, warnings and information on using your
printer.
To highlight an item in the front-panel display, press the Up or Down key until the
item is highlighted.
To select an item in the front-panel display, first highlight it and then press the
OK key.
When this guide shows a series of front-panel display items like this: Item1 >
Item2 > Item3, it means that you should select Item1, then select Item2, then
select Item3.
Information about specific uses of the front panel can be found throughout this
guide.
Printer software
The following software is provided with your printer:
The PCL3 raster printer driver
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The PostScript printer driver (Z3200ps only)
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The HP Printer Utility, see
●
you to:
Manage the printer including color with the HP Color Center
◦
Manage the job queue (Z3200ps only), see Using your printer
◦
View the status of the ink cartridges, the printheads and the paper
◦
View job accounting information, see Using your printer
◦
Update the printer's firmware, see
◦
Access the HP Knowledge Center
◦
Change various printer settings (in the Settings tab)
◦
Perform calibrations and troubleshooting
◦
Introduction
Access the HP Printer Utility on page 6, allows
Update the firmware on page 27
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Printer software
3
The Embedded Web Server runs in the printer and enables you to use a Web
Introduction
●
browser on any computer to check ink levels and printer status, see
Access
the Embedded Web Server on page 6
The Advanced Profiling Solution included on a separate DVD, to be installed
●
after other HP software (drivers and the HP Printer Utility)
4 Chapter 1 Introduction ENWW
2 Personalizing the printer
Turn printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on
improves response time and overall system reliability. When the printer has not
been used for a certain period of time (the default time is determined by Energy
Star), it saves power by going into sleep mode. However, any interaction with the
printer's front-panel display returns it to active mode, and it can resume printing
immediately. To change the sleep mode time, see Using your printer.
NOTE: In sleep mode, the printer performs maintenance service to the printheads
from time to time. This avoids long preparation times after long idle periods.
Therefore, it is strongly recommended to leave the printer powered on or in sleep
mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and
recommended method is to use the Power key on the front panel.
Personal settings
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However, if you plan to store the printer indefinitely or the Power key does not seem
to work, you are recommended to power it off using the Power key, and then also
switch off the power switch at the rear.
Turn printer on and off
5
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and
check and prepare the printheads. Preparing the printheads takes about one minute
and 15 seconds. However, if the printer has been off for six weeks or more,
preparing the printheads could take up to an hour.
Access the HP Printer Utility
The HP Printer Utility enables you to manage your printer from a computer with a
USB connection or TCP/IP.
Under Windows, start the the HP Printer Utility from your desktop shortcut or
●
from Start > All Programs > Hewlett-Packard > HP Printer Utility > HP
Personal settings
Printer Utility. This launches the HP Printer Utility showing the printers
installed in the Printers and Faxes window.
Under Mac OS, launch the HP Printer Utility from your dock shortcut or by
●
selecting STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer
Utility. This launches the HP Printer Utility Printer Selector showing the
printers installed in the Printer Setup Utility (Mac OS X 10.4) or Print & Fax
(Mac OS X 10.5 or later).
Select your printer and click Select. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to the HP Printer
Utility, see Using your printer.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an
ordinary Web browser running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection
to your printer.
The following browsers are known to be compatible with the Embedded Web
Server:
Internet Explorer 6 or later for Windows
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Netscape Navigator 6.01 or later
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Mozilla 1.5 or later
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Mozilla Firefox 1.0 or later
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Safari 2 or later for Mac OS
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To access the Embedded Web Server on any computer, open your Web browser
and give the address of your printer. You can find out the address of your printer
(starting with http:) from the front-panel display, by looking at the status screen.
6 Chapter 2 Personalizing the printer ENWW
If you have followed these instructions but failed to get through to the Embedded
Web Server, see Using your printer.
Personal settings
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Access the Embedded Web Server
7
3 Paper handling
Load a roll onto the spindle
CAUTION: Ensure the sheet tray is closed.
1. Remove the right-hand end of the spindle from the printer, then the other end.
WARNING! Do not insert your fingers into the spindle supports during the
removal process.
Paper handling
2. The spindle has a stop at each end to keep the roll in position. The blue stop
can be removed to mount a new roll; it slides along the spindle to hold rolls of
different widths. Remove the blue paper stop from the end of the spindle.
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3. If your roll has a three-inch cardboard core, ensure that the core adaptors
supplied with the printer have been installed.
4. If the roll is long, rest the spindle horizontally on a table and load the roll on
the table.
TIP: You may need two people to handle a large roll.
5. Slide the new roll onto the spindle. Make sure the paper type is oriented as
shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to
the spindle. There are labels on the spindle showing the correct orientation.
NOTE: From the back of the printer, the blue stop is fitted onto the right-hand
end of the spindle.
Ensure both ends of the roll are as close to the spindle stops as possible.
6. Put the blue paper stop onto the open end of the spindle, and push it towards
the end of the roll.
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7. Ensure the blue paper stop is pushed in as far as it goes, until both ends are
against the stops.
If you are a regular user of different paper types, you can change rolls more quickly
if you preload rolls of different paper types on different spindles. Extra spindles are
available for purchase, see
Accessories on page 29.
Load a roll onto the spindle
Paper handling
9
Load a roll into the printer
There are two ways to load a roll. The easy loading procedure is recommended.
NOTE: To start these procedures you must have a roll loaded on the spindle.
Load a roll onto the spindle on page 8.
See
Easy loading procedure
1. Standing behind the printer, rest the spindle's black end on the left side roll
holder. Do not put the end completely into the roll holder.
2. Rest the blue end of the spindle on the right side roll holder.
Paper handling
3. With both hands, push the spindle into both roll holders at the same time. The
spindle snaps into place.
10 Chapter 3 Paper handling ENWW
4. If the edge of the roll is torn (sometimes due to tape used to hold the end of
the roll) or not straight, pull the paper slightly beyond the cutting groove and
use a cutter to cut a straight edge.
TIP: Cut the paper as straight as possible, as uneven paper does not load
correctly.
5. Insert the edge of the paper into the feeder.
CAUTION: Do not push your fingers inside the printer's paper path.
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6. Roll the spindle into the feeder until you feel resistance. The printer detects
the paper and feeds it automatically into the printer.
Load a roll into the printer
Paper handling
11
7. Once the paper is fed into the printer, the front-panel display asks if you are
loading a roll or a sheet. Select Roll with the Up and Down keys and press
OK.
8. Select your paper category and type.
TIP: If you have loaded a paper type whose name does not appear in the
paper list, see Using your printer.
9. The printer checks the alignment and measures the width. It cuts a strip off
the leading edge of glossy or satin paper to ensure perfect quality; other paper
types are not cut.
10. Look at the front panel; you may find some instructions there.
11. When the roll is aligned, the front panel displays the Ready message and the
printer is ready to print. If the roll is not aligned, follow the instructions on the
front-panel display.
12. If the paper is loose on the roll, lightly rewind from the end of the spindle until
Paper handling
tight.
NOTE: If you have an unexpected issue at any stage of the paper loading process,
see Using your printer.
TIP: When prints fall into the basket, they can be torn or marked by ink from other
prints. To avoid this, catch your prints as they are cut from the roll and do not stack
prints in the basket. Alternatively, turn off the automatic cutter, see Using your
printer, and use the Form feed and cut key to release your print.
12 Chapter 3 Paper handling ENWW
Paper menu procedure
As an alternative you can use the paper menu to start the paper loading process.
1. Follow steps one through five of the
2. Press the Menu key to return to the main menu, select the Paper menu icon
.
3. Select Paper load.
4. Select Load roll.
5. Continue with step 9 of the easy loading process (see Select your paper
category and type. on page 12).
Unload a roll
Before unloading a roll, check whether there is paper on the roll or whether the end
of the paper is no longer attached to the roll, and follow the appropriate procedure
as described below.
TIP: Do not touch the paper while the printer is printing, as this can cause print
quality defects.
Easy loading procedure on page 10.
Paper handling
Unload paper key procedure with paper on the roll
If there is paper on the roll, use the following procedure.
1. Press the Unload paper key on the front panel.
2. When prompted by the front-panel display, lift the blue lever on the left.
3. When prompted by the front-panel display, lightly rewind the paper from the
end of the spindle until removed from the printer.
4. When prompted by the front-panel display, lower the blue lever.
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Unload a roll
13
Paper menu procedure with paper on the roll
If there is paper on the roll, you can also start the process from the paper menu in
the front panel's main menu.
1. Press the Menu key to return to the main menu, select the Paper menu icon
.
2. Select Unload paper.
3. Continue from step two of the Unload paper key process.
Roll out of paper procedure
If the end of the paper is no longer attached to the roll, use the following procedure.
1. If you have already started the unload process, press the Cancel key on the
front panel to cancel that procedure.
2. Lift the blue lever on the left. If the front panel displays a warning about the
Paper handling
lever, ignore it.
3. Pull out the paper from the printer. Pull from wherever the paper is accessible;
the back of the printer is recommended.
4. Lower the blue lever.
5. If the front panel displays a warning message, press the OK key to clear it.
Load a single sheet
There are two ways to load a sheet. The easy loading procedure is recommended.
Any loaded roll or sheet must be unloaded before loading a sheet, see
roll on page 13 or Unload a single sheet on page 17.
NOTE: For sheets thicker than 0.5mm, you must have space behind the printer
equal to the length of the sheet.
Unload a
Easy loading procedure
1. Standing in front of the printer, open the sheet tray.
TIP: If the tray is difficult to open, try opening from behind the printer.
14 Chapter 3 Paper handling ENWW
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