HP Designjet Z3200 Photo Printer
Using your printer
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Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Your printer's documentation ............................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Support, accessories and specifications .............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 5
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 7
The printer's internal prints ................................................................................................................... 7
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Printer sharing considerations ........................................................................................... 11
Uninstall the printer software (Windows) ............................................................................................ 12
Connect to a network (Mac OS) ......................................................................................................... 12
Bonjour/Rendezvous connection ....................................................................................... 12
TCP/IP connection ............................................................................................................. 14
Connect directly to a computer (Mac OS) .......................................................................................... 15
Sharing the printer ............................................................................................................. 16
Uninstall the printer software (Mac OS) ............................................................................................. 16
3 Personalizing the printer
Turn printer on and off ........................................................................................................................ 18
Change the language of the front-panel display ................................................................................. 19
Access the HP Printer Utility .............................................................................................................. 19
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Access the Embedded Web Server ................................................................................................... 19
Change the language of the HP Printer Utility .................................................................................... 20
Change the language of the Embedded Web Server ......................................................................... 20
Change the sleep mode setting .......................................................................................................... 20
Turn the buzzer on and off ................................................................................................................. 20
Change the front-panel display contrast ............................................................................................. 21
Change the units of measurement ..................................................................................................... 21
Configure network settings ................................................................................................................. 21
4 Paper handling
General advice ................................................................................................................................... 23
Load a roll onto the spindle ................................................................................................................ 23
Load a roll into the printer ................................................................................................................... 25
Unload a roll ....................................................................................................................................... 29
Load a single sheet ............................................................................................................................ 30
Unload a single sheet ......................................................................................................................... 33
View information about the paper ....................................................................................................... 34
Paper presets ..................................................................................................................................... 35
Print on loaded paper ......................................................................................................................... 39
Move the paper .................................................................................................................................. 39
Maintain the paper .............................................................................................................................. 39
Change the drying time ...................................................................................................................... 40
Turn the automatic cutter on and off .................................................................................................. 40
Feed and cut the paper ...................................................................................................................... 40
Easy loading procedure ..................................................................................................... 26
Paper menu procedure ...................................................................................................... 28
Unload paper key procedure with paper on the roll ........................................................... 29
Paper menu procedure with paper on the roll .................................................................... 29
Roll out of paper procedure ............................................................................................... 30
Easy loading procedure ..................................................................................................... 30
Paper menu procedure ...................................................................................................... 32
Unload paper key procedure ............................................................................................. 33
Paper menu procedure ...................................................................................................... 34
To install a downloaded paper preset ................................................................................ 35
To create your own paper preset ....................................................................................... 36
Advanced paper preset creation ........................................................................................ 37
5 Printing
Select print quality .............................................................................................................................. 43
Select paper size ................................................................................................................................ 43
Custom paper sizes ........................................................................................................... 43
Select margins options ....................................................................................................................... 44
Print with shortcuts ............................................................................................................................. 44
Rescale a print ................................................................................................................................... 45
Preview a print .................................................................................................................................... 46
Print a draft ......................................................................................................................................... 47
iv ENWW
High-quality printing ............................................................................................................................ 47
If you have a high-resolution image ................................................................................... 48
If you have printhead problems ......................................................................................... 48
If you are printing on photo paper ...................................................................................... 48
If you are printing on satin photo paper ............................................................................. 48
Print in gray shades ............................................................................................................................ 49
Print with no margins .......................................................................................................................... 49
Reprint an old job ............................................................................................................................... 49
Rotate an image ................................................................................................................................. 50
Autorotate .......................................................................................................................... 51
Print with crop lines ............................................................................................................................ 51
Print on sheet paper ........................................................................................................................... 51
Use paper economically ..................................................................................................................... 51
Use ink economically .......................................................................................................................... 52
6 Color management
What is color? ..................................................................................................................................... 54
The problem: color in the computer world .......................................................................................... 54
The solution: color management ........................................................................................................ 56
Color and your printer ......................................................................................................................... 58
HP Embedded Spectrophotometer .................................................................................... 58
A summary of the color management process ................................................................................... 59
Color calibration ................................................................................................................................. 60
Check calibration status ..................................................................................................... 60
Calibrate ............................................................................................................................ 60
Calibration from Photoshop ............................................................................................... 61
Color profiling ..................................................................................................................................... 61
Create your own profile ...................................................................................................... 62
Color measurement ........................................................................................................... 63
Install a profile .................................................................................................................... 64
Export a profile ................................................................................................................... 64
Restore an original profile .................................................................................................. 64
Profile your monitor ............................................................................................................ 64
Advanced profiling ............................................................................................................. 65
Color management options ................................................................................................................ 65
Color management example with Photoshop .................................................................... 66
Synchronized color management with Photoshop ............................................................. 66
Color adjustment options .................................................................................................................... 66
Printing in color .................................................................................................................. 66
Printing in grayscale .......................................................................................................... 67
Color management scenarios ............................................................................................................ 67
Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 68
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 70
Print a digital album (Aperture, Mac OS) ........................................................................... 74
7 Retrieving printer usage information
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Get printer accounting information ..................................................................................................... 79
Check printer usage statistics ............................................................................................................ 79
Printer statistics with the HP Printer Utility ......................................................................... 79
Printer statistics with the Embedded Web Server .............................................................. 79
Check ink and paper usage for a job .................................................................................................. 79
Ink and paper statistics with the HP Printer Utility ............................................................. 79
Printer statistics with the Embedded Web Server .............................................................. 79
Cost accounting .................................................................................................................................. 80
Request accounting data by E-mail .................................................................................................... 80
8 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 82
Check ink cartridge status .................................................................................................................. 82
Ink menu procedure ........................................................................................................... 82
HP Printer Utility procedures ............................................................................................. 82
Remove an ink cartridge .................................................................................................................... 82
Insert an ink cartridge ......................................................................................................................... 84
About the printheads .......................................................................................................................... 85
Check printhead status ....................................................................................................................... 86
Remove a printhead ........................................................................................................................... 86
Insert a printhead ............................................................................................................................... 88
9 Maintaining the printer
Check printer status ........................................................................................................................... 93
Clean the exterior of the printer .......................................................................................................... 93
Replace the cutter .............................................................................................................................. 93
Maintain the ink cartridges ................................................................................................................. 97
Move or store the printer .................................................................................................................... 97
Update the firmware ........................................................................................................................... 98
Update the software ........................................................................................................................... 99
Change the battery ............................................................................................................................. 99
Printer maintenance kits ..................................................................................................................... 99
Secure Disk Erase .............................................................................................................................. 99
10 Accessories
How to order supplies and accessories ............................................................................................ 102
Order ink supplies ............................................................................................................ 102
Order paper ..................................................................................................................... 103
Order accessories ............................................................................................................ 108
Introduction to the accessories ......................................................................................................... 109
Stand ............................................................................................................................... 109
HP Advanced Profiling Solution ....................................................................................... 109
Non-recommended paper types ...................................................................... 108
Key features .................................................................................................... 109
11 Troubleshooting paper issues
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The paper cannot be loaded successfully ........................................................................................ 1 12
Unsuccessful roll load ...................................................................................................... 112
Unsuccessful sheet load .................................................................................................. 112
Paper loading error messages ......................................................................................... 113
The paper type is not in the driver .................................................................................................... 113
Black ink is easily removed when touched ...................................................................... 114
After printing, the paper has wrinkles or there is too much ink ........................................ 114
The paper has jammed .................................................................................................................... 115
Prints do not fall neatly into the basket ............................................................................................. 117
The sheet stays in the printer when the print has been completed .................................................. 117
The paper is cut when the print has been completed ....................................................................... 117
The cutter does not cut well ............................................................................................................. 117
The roll is loose on the spindle ......................................................................................................... 118
A strip stays on the output tray and generates jams ........................................................................ 118
Recalibrate the paper advance ........................................................................................................ 118
Recalibrating the paper advance procedure .................................................................... 119
Return to default calibration ............................................................................................. 119
12 Troubleshooting print-quality issues
General advice ................................................................................................................................. 121
Print quality troubleshooting wizard .................................................................................................. 121
Horizontal lines across the image (banding) .................................................................................... 122
The whole image is blurry or grainy ................................................................................................. 123
The paper is not flat .......................................................................................................................... 123
The print is scuffed or scratched ...................................................................................................... 124
Ink marks on the paper ..................................................................................................................... 124
Horizontal smears on the front of coated paper ............................................................... 124
Ink marks on the back of the paper ................................................................................. 125
Vertical dotted or dashed lines on the print ...................................................................................... 125
Vertical continuous lines on the print ................................................................................................ 126
Edges of objects are stepped or not sharp ....................................................................................... 126
Edges of objects are darker than expected ...................................................................................... 126
Bronzing ........................................................................................................................................... 127
Horizontal lines at the end of a cut sheet print ................................................................................. 127
Vertical lines of different colors ........................................................................................................ 127
White spots on the print .................................................................................................................... 127
Colors are inaccurate ....................................................................................................................... 128
Color accuracy using EPS or PDF images in page layout applications ........................... 128
The image is incomplete (clipped at the bottom) .............................................................................. 129
The image is clipped ........................................................................................................................ 129
Some objects are missing from the printed image ........................................................................... 130
Lines are too thick, too thin or missing ............................................................................................. 130
Lines appear stepped or jagged ....................................................................................................... 131
Lines print double or in the wrong colors .......................................................................................... 131
Lines are discontinuous .................................................................................................................... 132
Lines are blurred .............................................................................................................................. 133
The Image Diagnostics Print ............................................................................................................ 133
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Corrective action .............................................................................................................. 135
If you still have a problem ................................................................................................................. 136
13 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 138
Ink cartridge status messages .......................................................................................................... 138
Cannot insert a printhead ................................................................................................................. 138
The front-panel display recommends reseating or replacing a printhead ........................................ 139
Clean the printheads ........................................................................................................................ 139
Clean the printhead drop detector .................................................................................................... 140
Align the printheads .......................................................................................................................... 142
Reinsert printheads procedure ........................................................................................ 143
Image Quality Maintenance menu procedure .................................................................. 143
Scanning errors during alignment .................................................................................... 144
Printhead status messages .............................................................................................................. 144
14 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 146
The printer seems slow .................................................................................................................... 146
Communication failures between computer and printer ................................................................... 146
Cannot access the HP Printer Utility ................................................................................................ 147
Some Color Center options are unavailable ..................................................................................... 147
Cannot access the Embedded Web Server ..................................................................................... 147
Automatic file system check ............................................................................................................. 148
No output when printing from Microsoft Visio 2003 .......................................................................... 148
Unavailable driver features when printing from QuarkXPress ......................................................... 148
Printer alerts ..................................................................................................................................... 149
15 Front-panel error messages
16 HP Customer Care
Introduction ....................................................................................................................................... 153
HP Professional Graphics Services ................................................................................................. 153
Knowledge Center ........................................................................................................... 153
HP Start-Up Kit ................................................................................................................ 153
HP Care Packs and Warranty Extensions ....................................................................... 153
HP Installation .................................................................................................................. 154
HP Proactive Support ....................................................................................................................... 154
Contact HP Support ......................................................................................................................... 154
Telephone number ........................................................................................................... 155
17 Printer specifications
Functional specifications .................................................................................................................. 157
Physical specifications ..................................................................................................................... 158
Memory specifications ...................................................................................................................... 158
Power specifications ......................................................................................................................... 158
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Ecological specifications .................................................................................................................. 158
Environmental specifications ............................................................................................................ 159
Acoustic specifications ..................................................................................................................... 159
Glossary ........................................................................................................................................................... 160
Index ................................................................................................................................................................. 162
ENWW ix
x ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Your printer's documentation
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
Introduction
The printer's internal prints
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fireand susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Power off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
Contact HP Support on page 154.
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printer's software.
Your printer's documentation
You can read about how to use your printer in Using your printer and the Quick reference guide. The
most complete source of information is Using your printer, which is available from http://www.hp.com/
go/z3200/manuals/. The Quick reference guide contains the most commonly-needed information, and
is provided as a printed manual with your printer.
Using this guide
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 22
●
Printing on page 42
●
Color management on page 53
●
Retrieving printer usage information on page 78
●
Handling ink cartridges and printheads on page 81
●
Maintaining the printer on page 92
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 111
●
Troubleshooting print-quality issues on page 120
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 137
●
Troubleshooting general printer issues on page 145
●
Front-panel error messages on page 150
●
Support, accessories and specifications
These chapters contain reference information, including HP customer care, the specifications of the
printer and the part numbers of paper types, ink supplies and accessories.
Glossary
This chapter contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 600 × 600 dpi input, using the Best
●
print-quality option, the Maximum Detail option and photo paper
The HP Printer Utility, see
●
interface including:
A single point for color control
◦
Import, creation and management of paper presets
◦
Calibration of printer and display
◦
Access to the online HP Printing Knowledge Center
◦
Accurate and consistent color reproduction with automatic color calibration and profiling
●
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
●
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
●
changes, and easy creation of paper presets, see
on page 58
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 19
Paper flexibility and automatic easy load, see
●
paper presets accessible from the front panel and from the HP Printer Utility
Access the HP Printer Utility on page 19, provides an easy-to-use
HP Embedded Spectrophotometer
Paper handling on page 22, with information and
The printer's main components
The following front and rear views of the printer illustrate the main components.
4 Chapter 1 Introduction ENWW
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
Introduction
4. Transparent window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
Rear view
1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
ENWW The printer's main components 5
Introduction
5. Hard power switch
6. Power cord plug in
7. Paper feeder
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer, such as the ink cartridges, the
●
printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9.
Installing
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
●
Second key: View loaded paper, see
●
Third key: Unload paper, see
●
on page 33
Fourth key: Form feed and cut, see
●
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
Check ink cartridge status on page 82
View information about the paper on page 34
Unload a roll on page 29 and Unload a single sheet
Feed and cut the paper on page 40
6 Chapter 1 Introduction ENWW
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting
up. If the power key light is green on, the device is on. If the power key light is amber on, the device
is in standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays error, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
Introduction
The following software is provided with your printer:
The PCL3 raster printer driver
●
The HP Printer Utility, see
●
Manage the printer including color with the HP Color Center
◦
View the status of the ink cartridges, the printheads and the paper
◦
View job accounting information, see
◦
Update the printer's firmware, see
◦
Access the HP Knowledge Center
◦
Change various printer settings (in the Settings tab)
◦
Perform calibrations and troubleshooting
◦
The Embedded Web Server runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 19
Access the HP Printer Utility on page 19, allows you to:
The printer's internal prints
Retrieving printer usage information on page 78
Update the firmware on page 98
Access the Embedded Web Server
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded (roll or sheet) and that the front
panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42
cm wide); otherwise the print may be clipped.
ENWW Printer software 7
Introduction
To print any internal print, select the Internal Prints menu icon , then select the internal print you
want. The following internal prints are available.
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
●
of prints by print-quality option and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
Service information: provides information needed by service engineers
●
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Software installation
Fast Ethernet Fast; varies according to
Jetdirect print server
(optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
network traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Express Network Install. The printer driver and the HP Printer Utility will be installed.
4. Follow the instructions on your screen to set up the printer.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
10 Chapter 2 Installing the software ENWW
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address or MAC address.
NOTE: Although IPv6 is supported, automatic installation of the printer driver is not guaranteed to work
with it, so you may need to use the standard Windows Add Printer Wizard to install the driver.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length and
it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Custom Install. The printer driver and the HP Printer Utility will be installed.
4. You may see a message warning that the installer will have to communicate through the Windows
Firewall to search for printers on the network. As you intend to set up a USB connection, select
Continue installation without searching the network and click Next.
Software installation
5. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select USB cable.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, set Printer Name to the name
under which the printer will be shared, then set Shared to Yes.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
Printer sharing considerations
The HP Printer Utility must be installed on a computer before it can be used from that computer.
●
Any other people sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other people sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 46.
http://www.usb.org/) should be used with this
Preview a
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
ENWW Connect directly to a computer (Windows) 11
Connect to a network (Windows) on page 10.
Software installation
Uninstall the printer software (Windows)
1. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
2. Select Modify Installation and follow the instructions on your screen to uninstall the printer
software.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
> View configuration. Note the mDNS service name of your printer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
, then Fast Ethernet
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
12 Chapter 2 Installing the software ENWW
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
Software installation
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
●
box My printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
ENWW Connect to a network (Mac OS) 13
Software installation
TCP/IP connection
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further
down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
14 Chapter 2 Installing the software ENWW
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off or disconnected from the computer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
Software installation
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
ENWW Connect directly to a computer (Mac OS) 15
http://www.usb.org/) should be used with this printer.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Sharing the printer
Software installation
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Any other people wishing to share your printer must install the printer software on their own computers.
Anyone sharing your printer will be able to send print jobs, but will not be able to receive information
from the printer—which affects printer alerts, printer status reports, paper management, printer
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your computer
unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 12.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-Up Kit CD into your CD drive.
2. Open the CD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
To delete the print queue:
Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name
●
of the printer and click the – button.
Under Mac OS X 10.4 there are two ways of deleting the print queue:
●
from the system preferences, select the Printing pane of the Print & Fax dialog. Select the
◦
name of the printer and click the – button.
from the Print Setup utility, select the name of the printer and click the Delete icon.
◦
16 Chapter 2 Installing the software ENWW
3 Personalizing the printer
Turn printer on and off
●
Change the language of the front-panel display
●
Access the HP Printer Utility
●
Access the Embedded Web Server
●
Change the language of the HP Printer Utility
●
Change the language of the Embedded Web Server
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Personal settings
ENWW 17
Personal settings
Turn printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the default
time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction
with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
To change the sleep mode time, see
NOTE: In sleep mode, the printer wakes up from time to time to do maintenance service to the
printheads. This avoids the need of doing long preparation after long idle periods.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode setting on page 20.
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 60 minutes.
TIP: It is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink
and time.
18 Chapter 3 Personalizing the printer ENWW
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
●
If you can understand the current front-panel display language, select the Setup menu icon
then Front panel options > Select language.
If you cannot understand the current front-panel display language, start with the printer powered
●
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn
it on again. The front panel will appear in the selected language.
Access the HP Printer Utility
The HP Printer Utility enables you to manage your printer from a computer with a USB connection and
TCP/IP.
,
Under Windows, start the HP Printer Utility from your desktop shortcut or from Start > All
●
Programs > Hewlett-Packard > HP Printer Utility > HP Printer Utility. This launches the HP
Printer Utility showing the printers installed in the Printers and Faxes window.
Under Mac OS, launch the HP Printer Utility from your dock shortcut or by selecting
●
STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer Utility. This launches the HP
Printer Utility Printer Selector, showing the printers installed in the Printer Setup Utility (Mac OS X
10.4) or Print & Fax (Mac OS X 10.5 or later).
Select your printer and click Select. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to the HP Printer Utility, see
access the HP Printer Utility on page 147.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 6 or later for Windows
●
Personal settings
Cannot
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
Safari 2 or later for Mac OS
●
ENWW Change the language of the front-panel display 19
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 147.
Change the language of the HP Printer Utility
The HP Printer Utility can work in the following languages: English, Portuguese, Spanish, Catalan,
French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.
Personal settings
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS, the language is changed as for any other application. In System Preferences
●
select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and
Japanese. It uses whichever language you have specified in your Web browser's options. If you have
specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep
mode to save power. To change the time the printer waits before it goes into sleep mode, go to the front
panel and select the Setup menu icon
wait time you want and then press the OK key. You can set the time to 30, 60, 120, 150, 180, 210 or
240 minutes.
, then Advanced > Sleep mode wait time. Highlight the
Turn the buzzer on and off
To turn the printer's buzzer on or off, go to the front panel and select the Setup menu icon , then
Front panel options > Enable buzzer, highlight on or off and press the OK key. The default buzzer is
set to on.
20 Chapter 3 Personalizing the printer ENWW
Change the front-panel display contrast
To change the contrast of the front-panel display, go to the front panel and select the Setup menu icon
, then Front panel options > Select display contrast, and enter a value using the Up or Down
key. Press the OK key to set the value. The default contrast is set to 50.
Change the units of measurement
To change the units of measurement in the front-panel display, go to the front panel and select the Setup
menu icon
set to metric.
, then Advanced > Select units, and select English or Metric. By default the units are
Configure network settings
To configure the network settings from the HP Printer Utility for Windows, select Settings tab > Network
Settings. From the HP Printer Utility for Mac OS, select Network Settings in the Configuration group.
You can view and configure the following network settings.
IP Configuration method: specify the way to set an IP address between BOOTP, DHCP, Auto IP
●
and Manual
Host name: specify an IP name for the network device, the name may contain up to 32 ASCII
●
characters
IP address: specify the IP address on the print server, duplicate IP addresses on a TCP/IP network
●
are not allowed
NOTE: If you change the current IP address and click Apply, the browser loses the current
connection to the print server because it is pointing to the old address. To reconnect, browse to
the new IP address.
Subnet mask: specify a subnet mask, which is a 32-bit number applied to an IP address to
●
determine which bits specify the network and subnet and which bits uniquely specify the node
Personal settings
Default gateway: specify the IP address of a router or computer that is used to connect to other
●
networks or sub-networks, if none exist, use the IP address of the computer or the IP address of
the print server
Domain name: specify the name of the DNS domain that the print server resides in, for example,
●
support.hp.com, note that it does not include the host name; it is not the fully qualified domain
name, such as printer1.support.hp.com
Idle timeout: specify the number of seconds that an idle connection is allowed to remain open,
●
270 is the default value, if set to zero, the timeout is disabled and TCP/IP connections remain open
until closed by the other node (such as a workstation) on the network
Default IP: specify the IP address to use when the print server is unable to obtain an IP address
●
from the network when powered on or when reconfigured to use BOOTP or DHCP
Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP
●
address or a default Auto IP is assigned
To configure the same network settings from the front panel, select the Connectivity menu icon
then Fast Ethernet > Modify configuration.
,
ENWW Change the front-panel display contrast 21
4 Paper handling
General advice
●
Load a roll onto the spindle
●
Load a roll into the printer
●
Unload a roll
●
Load a single sheet
●
Unload a single sheet
●
View information about the paper
●
Paper presets
●
Print on loaded paper
●
Move the paper
●
Maintain the paper
●
Change the drying time
●
Turn the automatic cutter on and off
●
Feed and cut the paper
●
Paper handling
22 Chapter 4 Paper handling ENWW
General advice
TIP: Before starting a paper loading process, make sure you have enough room around the printer,
both in front and behind.
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the
printer from moving.
NOTE: All paper must be 11 inches (28 cm) or longer. A4 and US Letter paper cannot be loaded
landscape.
TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper.
CAUTION: Keep the basket closed throughout the loading process.
Load a roll onto the spindle
CAUTION: Ensure the sheet tray is closed.
Paper handling
ENWW General advice 23
1. Remove the right-hand end of the spindle from the printer, then the other end.
WARNING! Do not insert your fingers into the spindle supports during the removal process.
2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to
mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper
stop from the end of the spindle.
Paper handling
3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer
have been installed.
4. If the roll is long, rest the spindle horizontally on a table and load the roll on the table.
24 Chapter 4 Paper handling ENWW
TIP: You may need two people to handle a large roll.
5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,
remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the
spindle showing the correct orientation.
NOTE: From the back of the printer, the blue stop is fitted onto the right-hand end of the spindle.
Ensure both ends of the roll are as close to the spindle stops as possible.
6. Put the blue paper stop onto the open end of the spindle, and push it towards the end of the roll.
7. Ensure the blue paper stop is pushed in as far as it goes, until both ends are against the stops.
If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls
of different paper types on different spindles. Extra spindles are available for purchase, see
Accessories on page 101.
Load a roll into the printer
There are two ways to load a roll. The easy loading procedure is recommended.
To start these procedures you must have a roll loaded on the spindle. See
spindle on page 23.
Paper handling
Load a roll onto the
ENWW Load a roll into the printer 25
Easy loading procedure
1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the
end completely into the roll holder.
2. Rest the blue end of the spindle on the right side roll holder.
3. With both hands, push the spindle into both roll holders at the same time. The spindle snaps in
Paper handling
place.
26 Chapter 4 Paper handling ENWW
4. If the edge of the roll is torn (sometimes due to tape used to hold the end of the roll) or not straight,
pull the paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
TIP: Cut the paper as straight as possible, as uneven paper does not load correctly.
5. Insert the edge of the paper into the feeder.
CAUTION: Do not push your fingers inside the printer's paper path.
6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it
automatically into the printer.
7. Once the paper is fed into the printer, the front-panel display asks whether you are loading a roll
or a sheet. Select Roll with the Up and Down keys and press OK.
Paper handling
ENWW Load a roll into the printer 27
8. Select your paper category and type.
TIP: If you have loaded a paper type whose name does not appear in the paper list, see The
paper type is not in the driver on page 113.
9. The printer checks the alignment and measures the width. It cuts a strip off the leading edge of
glossy or satin paper to ensure perfect quality; other paper types are not cut.
10. Look at the front panel; you may find some instructions there.
11. When the roll is aligned, the front panel displays the Ready message and the printer is ready to
print. If the roll is not aligned, follow the instructions on the front-panel display.
12. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight.
Paper handling
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper
cannot be loaded successfully on page 112.
TIP: When prints fall into the basket, they can be torn or marked by ink from other prints. To avoid this,
catch your prints as they are cut from the roll and do not stack prints in the basket. Alternatively, turn
off the automatic cutter, see
and cut key to release your print.
Turn the automatic cutter on and off on page 40, and use the Form feed
Paper menu procedure
As an alternative you can use the paper menu to start the paper loading process.
1. Follow steps one through five of the
2.
From the front panel, select the Paper menu icon
Easy loading procedure on page 26.
.
28 Chapter 4 Paper handling ENWW
3. Select Paper load.
4. Select Load roll.
5. Continue with step 9 of the easy loading process (see Select your paper category and type.
on page 28).
Unload a roll
Before unloading a roll, check whether there is paper on the roll or whether the end of the paper is no
longer attached to the roll, and follow the appropriate procedure as described below.
TIP: Do not touch the paper while the printer is printing, as it will cause image quality defects.
Unload paper key procedure with paper on the roll
If there is paper on the roll, use the following procedure.
1. Press the Unload paper key on the front panel.
2. When prompted by the front-panel display, lift the blue lever on the left.
3. When prompted by the front-panel display, lightly rewind the paper from the end of the spindle until
removed from the printer.
4. When prompted by the front-panel display, lower the blue lever.
Paper menu procedure with paper on the roll
If there is paper on the roll, you can also start the process from the front panel.
1.
Select the Paper menu icon
.
Paper handling
ENWW Unload a roll 29
2. Select Unload paper.
3. Continue from step two of the Unload paper key process.
Roll out of paper procedure
If the end of the paper is no longer attached to the roll, use the following procedure.
1. If you have already started the unload process, press the Cancel key on the front panel to cancel
that procedure.
2. Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it.
3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the
printer is recommended.
4. Lower the blue lever.
5. If the front panel displays a warning message, press the OK key to clear it.
Load a single sheet
There are two ways to load a sheet. The easy loading procedure is recommended.
Paper handling
Any loaded roll or sheet must be unloaded before loading a sheet, see
Unload a single sheet on page 33.
NOTE: For sheets thicker than 0.5mm, you must have space behind the printer equal to the length of
the sheet.
Easy loading procedure
1. Standing in front of the printer, open the sheet tray.
TIP: If the tray is difficult to open, try opening from behind the printer.
Unload a roll on page 29 or
30 Chapter 4 Paper handling ENWW
2. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper
will not continue, with thicker sheets you feel resistance. The printer detects the sheet in three
seconds. A countdown begins on the front-panel display.
CAUTION: Do not push your fingers inside the printer's paper path.
3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is
especially important with thicker papers.
4. The front-panel display asks whether you are loading a roll, a sheet with skew check, or a sheet
without skew check. Select Sheet, with skew check or Sheet, without skew check with the Up
and Down keys.
NOTE: The recommended option is Sheet, with skew check.
NOTE: If you load without a skew check, print previews may not work properly. See Preview a
print on page 46.
5. Select your paper category and type.
TIP: If you have loaded a paper type whose name does not appear in the paper list, see The
paper type is not in the driver on page 113.
Paper handling
ENWW Load a single sheet 31
6. If you selected Sheet in the Paper Load menu, the printer checks the alignment and measures
the sheet.
NOTE: Depending on the length of the sheet, it feeds out the front of the printer.
If you selected Sheet, without skew check, you will need to align the sheet manually.
7. If the paper has been loaded successfully, the front panel displays the Ready message and the
printer ready to print. If the paper is not straight, follow the instructions on the front-panel display.
NOTE: When correctly loaded, the sheet is in the back of the printer.
NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper
cannot be loaded successfully on page 112.
Paper menu procedure
As an alternative you can use the front panel to start the paper loading process
1. Perform step one of the easy loading procedure.
2.
Select the Paper menu icon
Paper handling
.
32 Chapter 4 Paper handling ENWW
3. Select Paper load.
4. Select Sheet, with skew check or Sheet, without skew check.
NOTE: The recommended option is Sheet, with skew check.
NOTE: If you load without a skew check, print previews may not work properly. See Preview a
print on page 46.
5. Continue with step 5 of the easy loading procedure (see Select your paper category and type.
on page 31).
Unload a single sheet
To unload a sheet without printing, use the Unload paper key or the paper menu procedure.
NOTE: To unload a single sheet after printing, you can simply pull the sheet free from the front of the
printer.
TIP: Do not touch the paper while the printer is printing, as it will cause image quality defects.
Unload paper key procedure
1. Press the Unload paper key on the front panel.
2. The sheet unloads out the front of the printer, either catch it manually or allow it to fall into the
basket.
Paper handling
ENWW Unload a single sheet 33
Paper menu procedure
You can also unload a sheet from the Paper menu.
1.
Select the Paper menu icon
2. Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or
allow it to fall into the basket.
.
View information about the paper
Paper handling
To view the loaded paper information, press the View loaded paper key on the front panel.
You can also select the Paper menu icon
The following information is displayed on the front panel:
Roll or sheet status
●
Paper type you have selected
●
Width of the paper (estimated)
●
Length of the sheet (estimated)
●
Color calibration status
●
Paper advance calibration status
●
NOTE: If you loaded a cut sheet with no skew check, the estimated length should be disregarded
because the printer cannot estimate it accurately.
If no paper is loaded, the message Out of paper is displayed.
The same information (apart from the color and paper advance calibration status) is displayed in the HP
Printer Utility, on the Supplies page.
and then View loaded paper.
34 Chapter 4 Paper handling ENWW
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched
on page 124.
Paper presets
Each supported paper type has its own characteristics. For optimum print quality, the printer changes
the way it prints on each different paper type. For example, some may need more ink and some may
require a longer drying time. So the printer must be given a description of the requirements of each
paper type. This description is called the paper preset. The paper preset contains the ICC profile, which
describes the color characteristics of the paper; it also contains information on other characteristics and
requirements of the paper that are not directly related to color. Existing paper presets for your printer
are already installed in the printer's software.
However, as it is inconvenient to scroll through a list of all paper types available, your printer contains
paper presets only for the most commonly used paper types. If you have a paper type for which your
printer has no preset, you cannot select that paper type in the front-panel display.
There are three ways to assign a preset for a new paper type.
Import a paper preset that you have downloaded from the Web. See
●
preset on page 35.
Create your own paper preset using the HP Color Center. See
●
on page 36.
Advanced users can create and adjust paper presets using the HP Color Center. See
●
paper preset creation on page 37.
NOTE: You can use a maximum of 30 custom and additional paper types. To delete a custom or
additional paper preset, go to the Color Center and select Paper Preset Management > Delete Paper
Preset. Paper presets provided with your printer cannot be deleted.
To install a downloaded paper preset
1. After finding the right paper preset at http://www.hp.com/go/z3200/paperpresets/ or at the paper
manufacturer's Web site, click the Download Now button and save the paper preset (“.oms” file)
on your computer.
NOTE: If you do not find the paper preset you want on the Web, you may find that it has been
added to the latest firmware for your printer. You can check the firmware release notes for
information, see
2. Before starting to install the new preset, make sure that the printer is idle and the print queue is
stopped. Installing a new paper preset will interrupt any printing that is in progress.
3. Start the HP Printer Utility or the Embedded Web Server.
Update the firmware on page 98.
To install a downloaded paper
To create your own paper preset
Advanced
Paper handling
In the HP Printer Utility, select the Color Center and then Import Paper Preset.
●
In the Embedded Web Server, select the Setup tab, then Paper preset management, then
●
the Import tab.
4. On the Import page, select the paper preset file that you downloaded in step 1.
5. Click the Update button and wait for the update process to finish. It may take some time. The printer
will automatically restart when the update is complete; wait until it has restarted and the front panel
indicates that it is ready.
ENWW Paper presets 35
6. Check that the new paper type appears in the Additional paper or Custom paper category in
your printer's front panel.
7. Synchronize the new paper type with the driver by opening the HP Printer Utility. Select your printer,
then the Color Center tab, then Paper Preset Management and Synchronize Paper Presets
button under Mac OS).
(
Now that you have imported the paper preset, you can select the paper type from the front panel and
from the driver. The ICC profile for the new paper type is ready to use by your application.
To create your own paper preset
Before using a custom paper type with your printer, you should add a paper preset for the new paper.
You can create a new paper preset using the HP Color Center in the HP Printer Utility.
The paper preset name will appear in the printer driver and the front panel.
To create a paper preset, you can follow this simple procedure:
1. Go to the Color Center tab in the HP Printer Utility for Windows, or to the HP Color Center group
in the HP Printer Utility for Mac OS.
2. Select Create New Paper Preset.
3. Enter your paper's name.
TIP: The paper's commercial name is likely to be the most understandable for other users of the
printer.
4. Select a paper category from the drop-down menu. The paper category determines the amount of
ink used and other basic printing parameters. For more information, see the online help
the Color Center, and
Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use
●
matte black ink, no gloss enhancer, relatively low ink limits and high carriage position.
Photo Paper: Photo-base, relatively thick papers with a variety of finishing from matte to satin
●
to glossy. These papers use photo black ink and gloss enhancer, with the exception of Photo
Paper handling
Matte Papers, relatively high ink limits and low carriage position, with the exception of Baryte
and Photo Matte Papers. Generally they will print with the starwheels up.
Proofing Paper: A variety of papers from matte to satin and glossy used to simulate
●
commercial printing with high color accuracy requirements.
Fine Art Material: Canvas, matte and paper-base photo materials used for high-quality fine
●
art printing. These papers use matte black ink and no gloss enhancer, with the exception of
Canvas Satin and Pearl papers, which use photo black and gloss enhancer. They all use high
carriage position with high ink limits.
Film: Synthetic film-base materials that generally use photo black and no gloss enhancer,
●
with relatively low ink limits and high carriage position.
http://www.hp.com/go/Z3200/paperpresets/. The available categories are:
in
Backlit: Synthetic translucent materials that use photo black and no gloss enhancer with high
●
ink limits, high carriage position and starwheels up.
5. Click Next under Windows, Continue under Mac OS.
6. Load your custom paper, see
on page 30. You will find the paper name in the Custom paper category in the front panel.
7. Choose the ICC profile name in the Color Center. This is the name you will use to select the profile
in your application.
36 Chapter 4 Paper handling ENWW
Load a roll into the printer on page 25 or Load a single sheet
8. Click Next under Windows, Continue under Mac OS.
9. If the paper type permits, the printer performs a color calibration (about 10 minutes) and creates
the ICC profile (about 20 minutes).
Now that you have created the paper preset, you will be able to select the paper type from the front
panel and from the driver under the Custom paper category. The ICC profile for the new paper type
will be ready to use by your application.
You can export the new paper preset to your computer and use it on other HP Designjet Z3200 series
printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow
the instructions on the screen. To install the preset on another printer, see
preset on page 35.
Advanced paper preset creation
Advanced paper preset creation involves a process of trial and error, in which you modify the printing
properties of your new preset to obtain the best print quality.
1. Go to the Color Center tab in the HP Printer Utility for Windows, or to the HP Color Center group
in the HP Printer Utility for Mac OS.
2. Select Paper Preset Management.
3. Under Windows, select Create Paper Preset. Under Mac OS, click +.
To install a downloaded paper
4. Enter your paper's name.
TIP: The paper's commercial name is likely to be the most understandable for other users of the
printer.
5. Select a paper category from the drop-down menu. The paper category determines the amount of
ink used and other basic printing parameters. For more information, see the online help
the Color Center, and
Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use
●
matte black ink, no gloss enhancer, relatively low ink limits and high carriage position.
Photo Paper: Photo-base, relatively thick papers with a variety of finishing from matte to satin
●
to glossy. These papers use photo black ink and gloss enhancer, with the exception of Photo
Matte Papers, relatively high ink limits and low carriage position, with the exception of Baryte
and Photo Matte Papers. Generally they will print with the starwheels up.
Proofing Paper: A variety of papers from matte to satin and glossy used to simulate
●
commercial printing with high color accuracy requirements.
Fine Art Material: Canvas, matte and paper-base photo materials used for high-quality fine
●
art printing. These papers use matte black ink and no gloss enhancer, with the exception of
Canvas Satin and Pearl papers, which use photo black and gloss enhancer. They all use high
carriage position with high ink limits.
Film: Synthetic film-base materials that generally use photo black and no gloss enhancer,
●
with relatively low ink limits and high carriage position.
http://www.hp.com/go/Z3200/paperpresets/. The available categories are:
in
Paper handling
Backlit: Synthetic translucent materials that use photo black and no gloss enhancer with high
●
ink limits, high carriage position and starwheels up.
ENWW Paper presets 37
6. If you wish, use the Change Printing Properties button to change the following properties:
Paper Thickness: This is relevant to carriage height or platen gap. You should choose
●
High if your paper weighs over 250 g/m² or if it does not have a plastic coating.
Dry Time: The recommendation is to use Automatic by default and move to Extended if
●
needed.
Starwheels: Print with the starwheels up or down.
●
Cutter: Enable or disable the cutter.
●
Global Ink Limit: Initially it can be left as it is and modified later on, based on printing results.
●
Gloss Enhancer Amount: Initially it can be left as it is and modified later on, based on printing
●
results.
NOTE: When an option is grayed out, that means that it is not available for the selected paper
type.
Some paper types are available with different ink limits (less/normal/more ink). Ink limits are
generally proportional to color gamut volume, but a higher ink limit can cause printing artifacts
(bleed, coalescence, etc.) in some cases. HP papers have fine-tuned ink limits while other papers
use generic ink limits.
7. Click Next under Windows, Continue under Mac OS.
8. Load your custom paper, see
on page 30. You will find the paper name in the Custom paper category in the front panel.
9. Under Windows, select yes when asked to calibrate paper. Under Mac OS, select Paper Preset
Management > Calibrate Paper. For more information on color calibration, see
calibration on page 60.
10. You can print an image of your choice to check for color gamut, coalescence, mottle, bronzing and
gloss uniformity. If the results are not satisfactory, you can change printing properties and launch
another calibration. For instance:
For better color gamut, increase the ink limit or select a "more ink" variant of the same paper
Paper handling
●
type if available.
To reduce coalescence, decrease the ink limit and/or the amount of gloss enhancer or select
●
a "less ink" variant of the same paper if available.
To reduce bronzing or improve gloss uniformity, adjust the amount of gloss enhancer.
●
For more information, see the online help
11. With your final printing properties, you can now create an ICC profile for the paper using one of the
following three options:
The standard process with the Color Center (see
●
The HP Advanced Profiling Solution (supplied with your printer). For more information on the
●
HP Advanced Profiling Solution, see its own documentation and also
z3200/solutions/.
Load a roll into the printer on page 25 or Load a single sheet
Color
in the Color Center.
Color profiling on page 61).
http://www.hp.com/go/
A third-party profiling program (see
●
12. Once you have created and adjusted the ICC profile for your paper, you can link this profile to the
paper preset with the Color Center: select Paper Preset Management > Install Profile. If you
have used the standard Color Center profiling process, this step is not necessary because the
profile is linked automatically to the paper preset.
38 Chapter 4 Paper handling ENWW
Color measurement on page 63).
For more information on the processes available in the Color Center, see A summary of the color
management process on page 59.
Now that you have created the paper preset, you will be able to select the paper type from the front
panel and from the driver under the Custom paper category. The ICC profile for the new paper type
will be ready to use by your application.
You can export the new paper preset to your computer and use it on other HP Designjet Z3200 series
printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow
the instructions on the screen. To install the preset on another printer, see
preset on page 35.
Print on loaded paper
To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your
printer driver.
In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type
●
drop-down list.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then select Any in the Paper
●
Type drop-down list.
NOTE: Any is the default Paper Type selection.
To install a downloaded paper
Move the paper
If the printer is idle (ready to print), you can move the paper forwards or backwards from the front panel.
You may want to do this in order to have more or less white space between the last print and the next
one.
To move the paper, select the Paper menu icon
You can move the paper forwards by pressing the Up key on the front panel, or backwards by pressing
the Down key. When the paper is positioned as you want it, press the OK key.
Maintain the paper
To maintain paper quality, follow the recommendations below.
Store rolls covered by another piece of paper or cloth.
●
Store cut sheets covered and clean or brush them before loading them in the printer.
●
and then Move paper.
Paper handling
Clean input and output platens and cut sheet tray.
●
Always keep the transparent window of your printer closed.
●
NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched
on page 124.
ENWW Print on loaded paper 39
Change the drying time
You may wish to change the drying time setting to suit special printing conditions such as multiple prints
where time is of higher importance or when you need to be sure ink is dry before handling.
NOTE: Most paper types require no drying time.
Select the Setup menu icon , then Print retrieval> Select drying time. You can select:
Extended, to set a longer than recommended time to ensure ink is completely dry
●
Optimal, to set the default and recommended time for your selected paper
●
Reduced, to set a shorter than recommended time when quality is of lower importance
●
None, to disable the drying time and remove your print as soon as it finishes printing
●
TIP: If the ink is not dry when the print is removed it could leave ink in the output tray and marks on
the print.
NOTE: If you cancel the drying time during a print, the printer may not feed and cut the paper right
away due to the printhead maintenance, which runs in parallel. If the dry time is zero, the printer cuts
the paper and then performs the printhead maintenance. However, if the dry time is greater than zero,
the printer does not cut the paper until after the printhead maintenance has completed, even if the Form
feed and cut key has been pressed.
Turn the automatic cutter on and off
To turn the printer's paper cutter on or off:
From the HP Printer Utility for Windows, select the Settings tab and change the Cutter option
●
in Printer Settings > Advanced.
From the HP Printer Utility for Mac OS, in the Configuration group, select Printer Settings >
●
Configure Printer Settings and change the Cutter option in Printer Settings > Advanced.
From the Embedded Web Server, select the Setup tab, then Printer Settings, and change the
Paper handling
●
Cutter option in Printer Settings > Advanced.
●
From the front panel, select the Setup menu icon
NOTE: To cut rolled paper while the automatic cutter is disabled, see Feed and cut the paper
on page 40.
, and then Print retrieval > Enable cutter.
Feed and cut the paper
To feed and cut the paper when the automatic cutter has been disabled, or when the front edge of the
paper is not straight, press the Form feed and cut key on the front panel. The paper advances and a
message is displayed on the front panel:
Select the cutting position by pressing the arrow keys backward and forward
If you immediately press the OK key, the printer will make a straight cut removing a 4-inch strip from the
front edge of the paper.
Alternatively, you can use the Up and Down keys to remove more or less of the paper (minimum 2
inches). Open the window to see where the cut will be made, indicated by a scissors label at the side
of the carriage. The window can remain open while you are moving the paper. When you have finished
moving the paper, close the window and press the OK key.
40 Chapter 4 Paper handling ENWW
NOTE: The printer may not cut the paper immediately, as the printheads are serviced after each print
and the paper cannot be cut until that process is complete.
When the paper has been cut, remove the cut piece from the output tray.
TIP: If strips or short prints are left in the output tray the printer could jam.
TIP: Photo and coated paper requires careful handling, see The print is scuffed or scratched
on page 124.
ENWW Feed and cut the paper 41
Paper handling
5Printing
Select print quality
●
Select paper size
●
Select margins options
●
Print with shortcuts
●
Rescale a print
●
Preview a print
●
Print a draft
●
High-quality printing
●
Print in gray shades
●
Print with no margins
●
Reprint an old job
●
Rotate an image
●
Print with crop lines
●
Print on sheet paper
●
Use paper economically
●
Use ink economically
●
Printing
42 Chapter 5 Printing ENWW
Select print quality
The printer has various print-quality options because best-quality printing requires some loss of speed,
while fast printing implies some reduction in print quality.
Therefore, the standard print-quality selector is a slider that allows you to choose between quality and
speed.
Alternatively, you can select from the custom options: Best, Normal and Fast. There are also three
supplementary custom options that may have an effect on print quality: Maximum detail, More
passes and Gloss enhancer. See
NOTE: In the Windows driver dialog, the rendering and printing resolutions for your job are displayed
in the Paper/Quality tab. In the Mac OS Print dialog, they are displayed in the Summary panel.
You can select print-quality options in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
●
If you select Standard Options, you will see a simple slider with which you can select speed or
quality. If you select Custom Options, you will see the more specific options described above.
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper. If you
●
select Standard quality options, you will see a simple slider with which you can select speed or
quality. If you select Custom quality options, you will see the more specific options described
above.
NOTE: You cannot change the print quality of pages that the printer is already receiving or has already
received (even if they have not started to print yet).
High-quality printing on page 47.
Select paper size
The paper size can be specified in the following ways.
NOTE: The paper size specified here should be the paper size in which the document was created.
It is possible to rescale the document to a different size for printing. See
In the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the
●
Document Size list.
In the Mac OS Page Setup dialog: select your printer in the Format for popup menu, then Paper
●
Size.
TIP: If your document is 13 × 19 in (33 × 48.3 cm), designed to fit on sheet paper of the same size,
select the document size Super B/A3.
Custom paper sizes
To choose a non-standard paper size not shown in the list of paper sizes:
Under Windows, there are two different ways:
●
In the driver dialog, press the Custom button in the Paper/Quality tab, then specify the name
◦
and the dimensions of your new paper size, then click Save to save your new paper size.
NOTE: The driver will not allow you to create a paper size whose width exceeds its length.
From the Start menu, select Printers and Faxes, then from the File menu select Server
◦
Properties. In the Forms tab, check the Create a new form box, specify the name and
dimensions of the new form, then click Save Form.
Rescale a print on page 45.
Printing
In the Mac OS Page Setup dialog, select Paper Size > Manage Custom Sizes.
●
ENWW Select print quality 43
Select margins options
By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the
paper (17 mm at the foot of a sheet of paper). However, you can change this behavior in several ways.
In the Windows driver dialog: select the Paper/Quality tab and then the Margins/Layout button.
●
In the Mac OS Print dialog: select the Paper Type/Quality panel and then Layout.
●
You will then see at least some of the following options.
NOTE: Under Mac OS, the available margins options depend on the paper size selected in the Page
Setup dialog. For instance, for borderless printing you must select a paper size name that includes the
words “no margins”.
Standard. Your image will be printed on a page of the size you have selected, with a narrow margin
●
between the edges of the image and the edges of the paper. The image should be small enough
to fit between the margins.
Oversize. Your image will be printed on a page slightly larger than the size you have selected. If
●
you cut off the margins, you will be left with a page of the size you selected, with no margins
remaining between your image and the edges of the paper.
Clip Contents By Margins. Use this option when your image has white borders and a size equal
●
to that of the paper you have selected. The printer will use the white border for its margins and you
will get a page of size equal to that which is selected in the driver.
Borderless. Your image will be printed on a page of the size you have selected, with no margins.
●
The image is slightly enlarged to ensure that no margin is left between the edges of the image and
the edges of the paper. If you select Automatically by Printer, this enlargement is done
automatically. If you select Manually in Application, you should ensure that the image size in your
application is slightly larger than the paper size. See also
Print with no margins on page 49.
Print with shortcuts
The printer driver provides many options that can be set to different values when printing a particular
job. A printing shortcut stores the values of all these options that are appropriate for a particular kind of
job, so that you can set them all with a single click. Some settings (such as paper size, paper source
and orientation) may be overridden by the values provided by your application.
To use a shortcut, select the Printing Shortcuts tab in the Windows driver dialog.
NOTE: Shortcuts are available only under Windows.
Printing
44 Chapter 5 Printing ENWW
You can see a list of available shortcuts; select the one that matches the kind of job you want to print.
The driver options are now adjusted to suit your job. You can either print immediately, or examine the
settings to check that you agree with them. If you like, you can select a shortcut and then change some
of its settings manually.
TIP: Check at least the settings that you can see in the Printing Shortcuts tab: the document size,
orientation, etc.
The Factory Defaults shortcut contains the printer's default settings. When you click it, it sets all options
to their default values.
Printing shortcuts can be customized to your particular needs. To create your own shortcut:
1. Select the shortcut that comes closest to satisfying your requirements.
2. Change any value in the Printing Shortcuts tab and/or other tabs.
3. Save the new printing shortcut.
If you decide later that you no longer want a shortcut, you can delete it.
Rescale a print
You can send an image to the printer at a certain size but tell the printer to rescale it to a different size
(normally larger). This may be useful if your software does not support large prints.
You can rescale an image in the following ways:
In the Windows driver dialog: go to the Features tab and look at the Resizing Options section.
●
The Print document on option adjusts the image size to the paper size you have selected.
◦
For example, if you have selected ISO A2 as the paper size and you print an A4-size image,
it is enlarged to fit the A2 paper. If the ISO A3 paper size is selected, the printer reduces a
larger image to fit the A3 size.
The % of actual size option enlarges the printable area of the original paper size (the page
◦
minus the margins) by the percentage indicated, then adds the margins to create the output
paper size.
In the Mac OS Print dialog: select the Paper Handling panel, then Scale to fit paper size, and
●
select the paper size to which you want to scale the image. If you want to increase the size of the
image, make sure that the Scale down only box is unchecked.
ENWW Rescale a print 45
Printing
If you are printing to a single sheet, you must ensure that the image can actually fit onto the sheet,
otherwise the image will be clipped.
Preview a print
Previewing a print on the screen allows you to check the layout of the print before printing, which may
help you to avoid wasting paper and ink on a bad print.
NOTE: If you load sheet paper without a skew check, the printer does not measure the length of the
sheet, so the print preview will not be a reliable guide to the final printout.
To preview a print under Windows, you have two options:
●
Use your application's print preview option.
◦
Check the Show preview before printing option, which you can find in the driver's Printing
◦
Shortcuts tab, Paper/Quality tab and Features tab. The preview is shown before printing;
you can check the print settings and the layout of the image, and then click Print to proceed
with printing or Cancel to cancel the job.
To preview a print under Mac OS, you have three options:
●
Use your application's print preview option.
◦
Click the Preview button at the bottom of the Print dialog box. This is the basic print preview
◦
provided by Mac OS.
Printing
46 Chapter 5 Printing ENWW
Click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This
◦
provides a preview with more features, such as the ability to change paper size, paper type
and print quality, and to rotate the image. See below:
NOTE: HP Print Preview is not available if you are using Adobe InDesign, Adobe Illustrator,
Adobe Reader or Apple Aperture.
Print a draft
You can specify fast draft-quality printing in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
●
Move the print-quality slider to the extreme left ('Speed').
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper, then move
●
the print-quality slider to the extreme left ('Speed').
High-quality printing
You can specify high-quality printing in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
●
Move the print-quality slider to the extreme right ('Quality').
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper, then move
●
the print-quality slider to the extreme right ('Quality').
Printing
ENWW Print a draft 47
If you have a high-resolution image
If your image has a resolution greater than the rendering resolution (which you can see in the driver's
Paper/Quality tab under Windows), print sharpness may be improved by selecting the Maximum
Detail option.
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
●
then check the Maximum Detail box.
NOTE: The Maximum Detail option results in slower printing with photo papers, but it does not
increase the amount of ink used.
If you have printhead problems
If your printheads have an excessive number of clogged nozzles (which may cause banding or white
streaks on your prints), print quality can be improved by selecting the More Passes option.
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
●
then check the More Passes box.
NOTE: The More Passes option results in slower printing, but it does not increase the amount of ink
used.
TIP: Instead of using this option, consider using the Image Diagnostics Print to identify the printhead
or printheads that are causing the problem, and then clean or replace them. See
Print on page 133.
The Image Diagnostics
If you are printing on photo paper
If you are printing on photo paper, you have the option of using the gloss enhancer, which improves
overall gloss quality and reduces or eliminates bronzing. There are three settings:
Off: the gloss enhancer is not used.
●
Economode: the gloss enhancer is used in inked areas of the image, but not in ink-free (white)
●
areas.
Whole page: the gloss enhancer is used over the whole area of the defined page, including ink-
●
free areas.
If the print quality slider is set to Quality, the Gloss enhancer option is automatically set to Whole
page. To change this setting:
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
●
then the Gloss enhancer option.
When Gloss enhancer is set to Whole page, you can further reduce bronzing, if necessary, by
increasing the amount of gloss enhancer used. This can be done from the HP Printer Utility: select
Color Center > Paper preset management > Change printing properties. The Gloss enhancer
amount can be adjusted to use more or less gloss enhancer. Using more gloss enhancer will reduce
bronzing and make the gloss more even across the page; however, it may cause blurriness or
graininess.
Printing
If you are printing on satin photo paper
If you are printing on satin photo paper, consider using HP Professional Satin Photo Paper, which can
offer:
A wider color gamut
●
Better black optical density
●
48 Chapter 5 Printing ENWW
Better PANTONE coverage
●
A smoother surface
●
Greater robustness
●
Print in gray shades
You can convert all colors in your image to shades of gray in the following ways:
In your application program: many programs provide this option.
●
In the Windows driver dialog: go to the Color tab and look at the Color Options section.
●
Select Print in Grayscale.
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Color, then select
●
Print In Grayscale.
See also
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) on page 70.
Print with no margins
Printing with no margins (to the edges of the paper) is known as borderless printing. This can be done
only on rolls of glossy or satin paper.
In order to be sure of leaving no margins, the printer prints slightly past the edges of the paper. Any ink
deposited outside the paper is absorbed by the sponge situated in the platen.
NOTE: If you wish to print with no margins, you must ensure that your image will fill the page. If your
image is smaller than the page, it will not be automatically stretched.
You can request printing with no margins in the following ways:
In the Windows driver dialog: select the Paper/Quality tab and press the Margins/Layout
●
button. Then select Borderless.
In the Mac OS Page Setup dialog: select a paper size name that includes the words “no margins”.
●
Then, in the Print dialog, select Paper Type/Quality > Layout > Borderless.
When you select Borderless, you must also select one of the following Image Enlargement options:
Automatically by Printer means that the printer automatically enlarges your image slightly
●
(normally by a few millimeters in each direction) in order to print over the edges of the paper.
Manually in Application means that you must enlarge the image yourself in your application to a
●
size slightly larger than the actual paper size.
NOTE: If the first print job after loading paper is a borderless job, the printer may trim the leading edge
of the paper before printing.
At the end of a borderless print, the printer normally cuts the print slightly inside the image area to ensure
that the print is borderless. It then cuts the paper again so that no residual part of the image is included
in the next print. However, if the job is cancelled, or if there is white space at the bottom of the image,
only a single cut is made.
Reprint an old job
You can reprint the last job from the front panel: select the Job Management menu icon , then
Reprint last job.
ENWW Print in gray shades 49
Printing
In addition, you may be able to use your operating system's printer spooler to reprint old jobs, if you
have already told the spooler to save old jobs. This facility depends on your operating system.
Rotate an image
By default, images are printed with their shorter sides parallel to the leading edge of the paper, like this:
You may wish to rotate your images by 90 degrees in order to save paper, like this:
You can do this in the following ways:
In the Windows driver dialog: select the Features tab, then Rotate by 90 degrees.
●
In the Mac OS Print dialog: select the HP Print Preview and then Rotate by 90 degrees.
●
●
In the front panel: select the Setup menu icon
Rotate.
NOTE: If rotation is set from your computer, it overrides the setting in the front panel.
Printing
50 Chapter 5 Printing ENWW
NOTE: When you rotate a job, the page length may be increased to avoid clipping, because the top
and bottom margins are usually larger than the side margins.
NOTE: With either rolls or sheets, if you rotate an image to landscape whose original orientation was
portrait, the paper may not be wide enough for the image. For example, rotating a portrait D/A1-size
image on D/A1-size paper by 90 degrees will probably exceed the width of the paper. If you are using
the Embedded Web Server, the preview screen will confirm this with a warning triangle.
, then Printing preferences > Paper >
Autorotate
With some printer drivers, you can also select the Autorotate option, which will automatically rotate by
90 degrees any oversized portrait images in order to save paper.
Print with crop lines
Crop lines indicate where the paper should be cut to reduce it to your selected page size. You can print
crop lines automatically with individual jobs in the following ways:
In the Windows driver dialog: select the Features tab, then Enable crop lines.
●
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper, then select
●
Enable crop lines.
●
Using the front panel: select the Setup menu icon
Enable crop lines > On.
Print on sheet paper
To print on cut-sheet paper, first load the sheet of paper (see Load a single sheet on page 30). Then:
Under Mac OS: select a paper size described as “for sheet paper”, then select Manual Feed as
●
the Paper Source.
, then Printing preferences > Paper >
Under Windows: select Manual Feed as the Paper Source.
●
Use paper economically
Here are some recommendations for making economical use of paper:
If you are printing relatively small images, you can print up to 16 of them on one sheet of paper.
●
Use the Pages per sheet option in the Features tab (Windows driver) or the Layout panel (Mac
OS driver).
NOTE: This works for multipage documents only.
You may be able to save some roll paper by using the following options:
●
In the Windows driver dialog: select the Features tab and then Remove Top/Bottom Blank
◦
Areas and/or Rotate by 90 degrees or Autorotate.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Paper, then Remove
◦
Top/Bottom Blank Areas; and/or select HP Print Preview, then Rotate by 90 degrees.
If you check the print preview on your computer before printing, you can sometimes avoid wasting
●
paper on prints containing obvious mistakes. See
Preview a print on page 46.
ENWW Print with crop lines 51
Printing
Use ink economically
Here are some recommendations for making economical use of ink.
Clean the printheads only when needed, and clean only those printheads that need cleaning.
●
Cleaning the printheads can be useful, but it uses ink.
Leave the printer permanently turned on so that it can maintain the printheads in good condition
●
automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not
done, the printer may need to use much more ink later to restore the health of the printheads.
Wide prints make more efficient use of ink than narrow prints, because printhead maintenance
●
uses some ink, and its frequency is related to the number of passes made by the printheads.
Printing
52 Chapter 5 Printing ENWW
6 Color management
What is color?
●
The problem: color in the computer world
●
The solution: color management
●
Color and your printer
●
A summary of the color management process
●
Color calibration
●
Color profiling
●
Color management options
●
Color management
Color adjustment options
●
Color management scenarios
●
ENWW 53
Color management
What is color?
We see the world around us as steeped in color, where color is in the first instance simply an aspect of
how we experience our environment. Color is therefore subjective. Upon further inspection we find that
our color experiences are closely related to brain activity that is triggered by signals sent to it by our
eyes. These signals undergo a complex and highly interlinked sequence of processing stages that make
the relationship between what our eyes emit and what we experience anything but direct. The signals
sent by the eye depend on the light-sensitive cells that line the back of our eyes, and they belong to
three types, each sensitive to electromagnetic radiation of different physical properties (wavelengths).
Such electromagnetic radiation is called light and objects appear to have certain colors because of how
they interact with light (by emission, reflection, absorption, transmission, scattering, etc.).
Our individual experiences of color are also affected by our previous experiences and memories and
by the way in which we put our experiences into language. Finally, environmental factors such as
changes in lighting, scene content or the proximity of other colors also have an effect, which makes the
way in which we view a given display or print an essential part of the colors we will see. Differences in
all these aspects (from physiological differences between people, to differences in their past
experiences, memories and linguistic tendencies) can result in people talking about colors differently
even in response to the same light reflected from an single object. Nonetheless there are also many
similarities between how individuals experience color and it is possible to make very specific judgments
about it that others will also agree with when care is taken in the process. In conclusion we can say that
color results from the interaction between light, objects and a viewer, which makes it a very complex
and to a large degree subjective phenomenon.
The problem: color in the computer world
Color imaging devices such as printers, displays, projectors and televisions create colors by different
means and by using different materials (colorants). Displays, for instance, use colorants that emit red
(long wavelength), green (medium wavelength) and blue (short wavelength) light, where outputting a
white color requires the full use of all three colorants and black requires that none of them be used (i.e.
that no light be emitted). Devices that use light emitting colorants are called additive, because the light
from them is added together before it enters a viewer’s eyes. Printers, on the other hand, use materials
that absorb parts of the light that shines on them and because of this absorption, they are called
subtractive. Typical prints use cyan (red absorbing), magenta (green absorbing) and yellow (blue
absorbing) inks as well as an additional black ink that absorbs light at all wavelengths. To get white
using a printer requires not absorbing any of the light that illuminates a piece of paper and to get black,
all of the inks need to be used to absorb all of the light that is present.
54 Chapter 6 Color management ENWW
To control the output of color imaging devices, the following color spaces are normally used:
RGB (Red, Green and Blue) is the color space typically used for additive devices. A color is
●
represented as a combination of specific quantities of red, green and blue colorants and all such
combinations address the range of colors (color gamut) of the chosen device.
NOTE: Subtractive devices can also be controlled using RGB data and, especially when you do
not require control over how you want to use your printer’s black ink, this is an efficient option.
CMYK (Cyan, Magenta, Yellow and Black) is the color space for subtractive devices, such as
●
printers or presses. A color is represented as a combination of cyan, magenta, yellow and black
(K) inks and all such combinations let you address the entire range of colors of the chosen device.
Both of these color spaces are only ways of controlling different color imaging devices and their values
do not describe colors directly. The same CMYK values, for example, will give different colors when
sent to different printers that use different inks and paper types. For example, consider a printer that
can use indoor inks or outdoor inks. The printer (hardware) is the same, but it has two different color
gamuts due to the different chemistry of the inks (dye-based versus pigmented). Furthermore, they need
to work with different paper types, as ink interaction with the paper depends on its chemistry. Thus, the
colors resulting from given CMYK values depend on the types of inks and papers that you use with a
printer. If this is the case using the same printer, you can easily imagine how different results can be
obtained with printers using different technologies and therefore using different ink chemistry.
The same happens with RGB-controlled devices. For example, imagine that two different monitors from
the same manufacturer have their white points at 9600 K and 6500 K respectively. Their colors are going
to be different because they will be related to a different white point reference. The situation is even
worse when comparing monitors from different manufacturers. As a recommendation, set the white point
of your monitor to 5000 K (also called D50), since this is the standard color temperature for the graphic
arts industries. If you dislike the appearance of D50 (you may find it too yellowish), the second choice
is to set the display to 6500 K (D65).
Color management
NOTE: The white point is the brightest neutral color that a device can reproduce or that is present in
an image. The human visual system automatically adapts to the content of an image with respect to its
white point.
Furthermore, an RGB image, such as an image obtained from a digital camera and edited on a monitor,
needs to be first converted to CMYK for a specific printer before printing. Unfortunately different devices
do not give access to the same color gamuts: there are some colors that can be shown on a display
that cannot be matched in print and vice versa. The following graphic illustrates how colors visible to
the human eye are greater than those reproduced by a typical display or printer using a specific paper
type and also how the color gamuts accessible using these two color imaging devices do not match
each other.
ENWW The problem: color in the computer world 55
Color management
1. All colors
2. Computer monitor gamut
3. CMYK press gamut
Finally, there are some color spaces that are not device-dependent, but instead represent how a viewer
sees colors, such as CIE Lab or CIECAM02 defined by the CIE (Commission Internationale de
l’Éclairage). The advantage of these spaces is that, unlike CMYK or RGB, if two objects have the same
CIE Lab values then they will look the same when viewed under the same conditions. Values in these
spaces can be obtained from measuring the light emitted or reflected by an object.
The solution: color management
There are many colors from an RGB-controlled device that can no be reproduced in a CMYK-controlled
device and vice versa. These colors are called “out-of-gamut” colors. The industry uses two steps to
reduce color differences as much as possible:
Describe the color behavior of each device as accurately as possible
●
Convert one color gamut to another as effectively as possible
●
The solution:
1. Describe the color behavior of a device as accurately as possible using an ICC profile. By
taking various RGB or CMYK combinations, sending them to a device, measuring the resulting
output and expressing it in a device-independent color space (e.g. CIE Lab), the color behavior of
a device can be described. The resulting relationship is stored in an ICC profile, which is a standard
file that acts as a dictionary to translate the device’s color space (CMYK or RGB) to a deviceindependent color space (e.g. CIE Lab). The process of generating an ICC profile is called profiling.
2. Convert colors as effectively as possible using a Color Management System (CMS). A CMS
is software that uses information from ICC profiles to transform one device’s color space (defined
by a source profile) into the color space of another device (defined by a destination profile). The
difficult part of the job is with those colors that exist in one device’s gamut but not in the other. We
will explore this in more detail later on.
Briefly, we can describe any CMS by the following 4 settings:
56 Chapter 6 Color management ENWW
CMS: CMS stands for Color Management System. It is the application that converts the color
●
information stored in the input image, which has the color space defined by a source profile, into
an output image that has the color space specified by a destination profile. There are many different
CMSs on the market: there are CMSs in applications, in operating systems and in printing software
provided by printer manufacturers (in our case the HP Designjet Z3200 internal RIP).
Source profile: a description of the color behavior of the input device.
●
Destination profile: a description of the color behavior of the output device.
●
Rendering intent: the most difficult challenge in color management is when a color in the source
●
gamut does not correspond directly to a color in the destination gamut. As a perfect match is not
possible, there are different types of choices that can be made about how to treat gamut differences
and these are called rendering intent. There are four different possibilities depending on the final
output you want to achieve.
Use Perceptual for the most pleasing final output from your original RGB image. It is suitable
◦
for photographic content.
Use Saturation for vivid final output. It is suitable for business graphics (charts, presentations,
◦
etc.), but is not recommended for color matching.
Color management
Use Relative Colorimetric for press proofing. This rendering intent provides a match for
◦
colors that are inside both the source and destination gamuts and minimizes differences when
a match is not possible.
Use Absolute Colorimetric for press proofing (like Relative Colorimetric), when you also
◦
want to simulate the color of the source’s paper.
TIP: You can use "soft proofing" options in your application (such as Photoshop and InDesign) to view
the result of each rendering intent.
The most commonly used device color spaces and, therefore, profiles are:
RGB mode:
●
sRGB (sRGB IEC61966-2.1): for images originating typically from consumer digital cameras
◦
and scanners and in general from the Web
Adobe RGB (1998): for images originating typically from professional digital cameras
◦
Specific RGB device space: for images coming from or going to a specific RGB device that
◦
has been profiled. The HP Designjet Z3200 has the capability to measure itself and generate
ENWW The solution: color management 57
Color management
an RGB ICC profile, describing its color behavior for the paper that was loaded at the time of
measuring.
CMYK mode:
●
SWOP: abbreviation of “Specifications for Web Offset Publications”, a set of press standards
◦
defined for a typical US press and for different types of paper
ISO 12647-2: a set of press standards defined by the International Standards Organization
◦
for different types of paper (Coated, Uncoated, …)
Other regional standards: Euroscale, JMPA, Japan Color
◦
Specific CMYK device space: for images coming from or going to a specific CMYK device
◦
that has been profiled
Color and your printer
As a creative professional, predictable and dependable results from your printer are essential to getting
your job done. Predictability is a key element of an efficient color workflow. You need prints that match
your expectations with neutral grays and correct colors on your selected paper. Your prints should be
produced consistently print-to-print and printer-to-printer. Dependability ensures that every print is free
of print-quality defects and ready to use or send to your customer. You save time and effort and avoid
wasting ink and paper, and you can meet demanding production schedules by printing overnight with
confidence.
HP Designjet Z3200 printers have been engineered with advanced hardware and driver features to
ensure predictable and dependable results, and offer dramatic improvements in efficiency and control
for your color workflow.
HP Embedded Spectrophotometer
HP Designjet Z3200 printers revolutionize professional color workflows by using a built-in
spectrophotometer for color calibration and profiling.
A spectrophotometer is a precision instrument that can determine the exact composition of light reflected
from a color patch. It splits the reflected light into different wavelength components, just as Newton’s
prism splits white light into the colors of the rainbow, and measures the strength of each component.
The HP Embedded Spectrophotometer is mounted on the printhead carriage.
The spectrophotometer allows HP Designjet Z3200 printers to generate custom ICC profiles
automatically for your preferred paper types and calibrate the printers to deliver print-to-print and printerto-printer repeatability with less than half the color error of earlier HP Designjets, under all environmental
conditions, and even on unknown (not factory-profiled) paper types. A built-in white calibration tile,
protected by an automatic shutter, ensures reliable measurements that meet international standards.
The printer, color imaging pipeline and professional-quality spectrophotometer with GretagMacbeth i1
color technology are integrated with the HP Color Center software for the HP Designjet Z3200. Giving
the calibration and profiling processes direct access to the writing system allows precise control of ink
levels and color separations for each printed color patch. The automated measurement process
eliminates handling the test print, provides repeatable drying times and allows fast measurements with
precise electromechanical positioning of the spectrophotometer over the color patch. This provides
unprecedented ease of use and matches or exceeds the performance of more expensive off-line,
handheld profiling systems.
58 Chapter 6 Color management ENWW
A summary of the color management process
To get the accurate and consistent colors that you want, you should follow these steps for each paper
type that you use.
1. If your paper type is not already known to the printer, add it to the printer's list of known papers.
See
To create your own paper preset on page 36. Typical users may add a few custom paper types
every year.
2. Color-calibrate the paper type, for consistent colors. Calibration should be repeated every now and
then, when recommended by a printer alert (typically, every few weeks for each paper type you
use). In addition, you may wish to calibrate immediately before a particularly important print job for
which color consistency is vital.
3. Color-profile the paper type, for accurate colors. Profiling does not normally need to be repeated:
once you have a profile for a particular paper type, you can continue to use it. However, re-profiling
does no harm, and some users repeat the profiling process every month to ensure that the profile
is up to date.
4. When printing, select the correct color profile for the paper type you are using.
If you use a paper type already defined in the printer, it has a color profile already, but you should at
least calibrate it before using it.
If you define a new paper type, you are automatically led through the steps of calibration and profiling.
The following diagram shows the operations handled by the HP Color Center, in the correct order.
Color management
NOTE: You can perform all three operations in sequence as shown, but you can also choose to start
with or stop after any of the three operations. With one exception: color calibration is performed
automatically after adding a new paper type.
ENWW A summary of the color management process 59
Color management
Color calibration
Color calibration enables your printer to produce consistent colors with the particular printheads, inks
and paper type that you are using, and under your particular environmental conditions. After color
calibration, you can expect to get identical prints from any two different printers situated in different
geographical locations.
Calibration should be done in any of the following circumstances:
Whenever a printhead is replaced
●
Whenever a new paper type is introduced that has not yet been calibrated with the current set of
●
printheads
Whenever a certain amount of printing has been done since the last calibration
●
Whenever the printer has been turned off for a long period of time
●
Whenever the environmental conditions (temperature and humidity) change significantly
●
The printer driver usually reminds you with an alert whenever you need to perform color calibration,
unless you have disabled the alerts. However, there will be no alert if the environmental conditions
change.
You should calibrate a paper type before creating its color profile; however, you can later recalibrate
without needing to recreate the color profile.
You can turn off color calibration from the front panel: select the Image Quality Maintenance menu icon
, then set Enable color calibration to OFF. In this case, the printer will use a default calibration
set in the factory for all paper types. If you later turn color calibration back on, it will still remember any
calibrations that you performed earlier.
Check calibration status
You can check the color calibration status of the currently loaded paper at any time by pressing the
View loaded paper key on the front panel. The status may be one of the following:
PENDING: the paper has not been calibrated.
●
NOTE: Whenever you update the printer's firmware, the color calibration status of all papers is
reset to PENDING. See
OBSOLETE: the paper has been calibrated, but the calibration is now out of date for one of the
●
reasons mentioned above, and should be repeated.
OK: the paper has been calibrated, and the calibration is up to date.
●
N/A: this paper cannot be calibrated. The following paper types cannot be calibrated: plain paper,
●
transparent materials, and textured glossy paper (such as HP Collector Satin Canvas). They can,
however, be profiled.
Update the firmware on page 98.
Calibrate
You can start color calibration in the following ways:
From the printer driver alert that recommends calibration.
●
From the HP Color Center: select Paper Preset Management > Calibrate Paper.
●
●
From the front panel: select the Image Quality Maintenance menu icon
color.
60 Chapter 6 Color management ENWW
, then Calibrate
The calibration process is fully automatic and can be performed unattended after you have loaded paper
of the type you wish to calibrate—which should be A4, Letter or any larger size.
The process takes about 8–10 minutes and consists of the following steps.
1. A calibration test chart is printed, which contains patches of each ink used in your printer.
Color management
2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors
have time to stabilize.
3. The chart is scanned and measured using the HP Embedded Spectrophotometer.
4. From the measurements made by the spectrophotometer, the printer calculates the necessary
correction factors to apply for consistent color printing on that paper type. It also calculates the
maximum amount of each ink that can be applied to the paper.
TIP: If color calibration fails, check whether a color is missing from the chart. A missing color may be
caused by a printhead problem: see
NOTE: Matte black is not used on glossy or satin papers, so that column of the chart is not printed
when calibrating those paper types.
Calibration from Photoshop
When you use Adobe Photoshop CS3 (or later version) for Windows, the Print window can warn you if
the paper needs color calibration, and can provide an icon
the calibration.
To enable this capability under Windows XP, you must download and install the following free software
packages from Microsoft's Web site:
Microsoft Core XML Services (MSXML) 6.0
●
Troubleshooting ink cartridge and printhead issues on page 137.
to launch the HP Printer Utility to perform
Microsoft XML Paper Specification Essentials Pack 1.0
●
Color profiling
Color calibration provides consistent colors, but consistent colors are not necessarily accurate. For
instance, if your printer prints all colors as black, its colors may be consistent but they are not accurate.
ENWW Color profiling 61
Color management
In order to print accurate colors, it is necessary to convert the color values in your files to the color values
that will produce the correct colors from your printer, your inks and your paper. An ICC color profile is
a description of a printer, ink and paper combination that contains all the information needed for these
color conversions.
When you have defined and calibrated a new paper type, the printer is ready to create a ICC profile for
use with your paper, which will allow you to print on it with the best possible color accuracy. Alternatively,
if your paper type is already known to the printer, you already have an appropriate ICC profile for use
with it.
Create your own profile
You can create a color profile easily by using the HP Color Center: select Paper Preset
Management > Profile Paper. The printer helps you by prompting for information about the paper, then
creates and installs the new profile automatically.
The process takes about 15–20 minutes and consists of the following steps.
1. A profiling chart is printed, which contains patches of each ink used in your printer. Unlike a
calibration chart, most of the patches contain combinations of more than one ink.
The printer chooses automatically between two profile charts:
An A3 or B format for cut sheets
●
A roll-paper format that minimizes paper use by printing across the full width of the roll
●
2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors
have time to stabilize.
NOTE: If you would like to use a longer drying time, you can ask the HP Color Center to create
the chart without going on to create a profile (Windows: Print target only; Mac OS: Print ICC
profiling chart). Then, later, when the chart is completely dry, you can restart the HP Color Center
and ask it to create a profile using the chart you have already created (Windows: Create ICC profile
from a target that has already been printed; Mac OS: Scan ICC profiling chart and create ICC
profile). In this case the spectrophotometer takes a while to warm up before it is ready to scan.
3. The chart is scanned and measured using the HP Embedded Spectrophotometer.
62 Chapter 6 Color management ENWW
NOTE: Chart measurement may not be successful if you load the chart as a single sheet without
skew check.
4. From the measurements made by the spectrophotometer, the printer calculates the ICC profile for
your printer, inks and paper type.
5. The new ICC profile is stored in the correct system folder on your computer, where your application
programs can find it.
The profile is also stored in the printer, so that other computers connected to the same printer can
copy it. The HP Printer Utility will notify you if your printer has profiles that are not yet stored on
your computer.
NOTE: Some applications may need to be closed and restarted in order to use a profile that has just
been created.
You can profile a photo paper with the gloss enhancer on or off. The two profiles will be different, so you
are recommended to save them under different names.
Color measurement
You can also create a color profile by using a third-party profiling program and the Color Measurement
facility. To begin Color Measurement:
Using the HP Printer Utility for Windows, select Color Center > Paper Preset Management >
●
Color Measurement.
Color management
Using the HP Printer Utility for Mac OS, select HP Color Center > Paper Preset Management.
●
Select the paper type, then press the
menu.
Continue with the following steps.
1. Choose the workflow that you want to use from the following options:
Print and measure a color chart performs printing and measurement in a single process.
●
You can choose whether to use gloss enhancer and how much drying time to allow.
Print a color chart for later measurement assumes that you will measure the printed chart
●
at some later time to complete the process. You can choose whether to use gloss enhancer.
Measure a previously printed color chart completes the process if you have a color chart
●
ready for measurement. Load the chart in the correct direction as indicated by the arrows,
loading multiple pages in the correct order, and do not cut the paper.
Export a color chart as a TIFF for printing externally allows you to use a different program
●
(a RIP, for example) to print the color chart. Do not modify the TIFF file in any way before
printing it. The printed chart should be exactly the correct size; the simplest way to achieve
this is to print it on a paper size larger than the chart and then cut the paper after printing as
indicated by the crop marks.
2. If printing a chart, select one of the available charts.
button and select Color Measurement from the popup
3. If measuring a chart, select the characteristics of the measurements file: what sort of information
it should contain (CGATS and MonacoPROFILER formats are supported), and where the file
should be saved.
NOTE: Chart measurement may not be successful if you load the chart as a single sheet without
skew check.
4. Open the measurements file with your profiling program.
ENWW Color profiling 63
Color management
NOTE: The printer's spectrophotometer measures from 400 to 700 nm in steps of 20 nm. All other
measurement types are interpolated.
Install a profile
If you have obtained an ICC profile through other means than using the printer's built-in profiling
software, for instance from the Internet or from a third-party profiling software package, you can still
install it for use with your printer and paper.
1. Go to the HP Color Center in the HP Printer Utility. Select Paper Preset Management > Install
Profile.
2. Select the paper type that you will use with the ICC profile, and select the file containing the ICC
profile.
NOTE: ICC profile file names have the extensions ".icc" (for International Color Consortium) or
".icm" (for Image Color Matching).
3. Check the ICC profile name and settings that will be installed. Click Next.
4. The ICC profile is installed in your computer and will be available to use in your applications.
Export a profile
An ICC profile associated with a paper type can be exported, enabling it to be used on a different printer
or with a different paper preset..
1. Go to the HP Color Center in the HP Printer Utility. Select Paper Preset Management > Export
ICC Profile.
2. Select the paper type and the ICC profile to be exported.
3. Choose the pathname of the folder where the ICC profile will be saved in your computer.
4. The ICC profile file is saved in the specified folder.
Restore an original profile
The ICC profile settings in a paper preset can be restored to their original values. This will remove any
ICC profile that you have associated with the selected paper and restore the default ICC profile provided
by HP.
1. Go to the HP Color Center in the HP Printer Utility. Select Paper Preset Management > Restore
Factory ICC Profile.
2. Select the paper type whose ICC profile you want to restore. Click Restore.
Profile your monitor
You are also recommended to calibrate and profile your monitor (display device), so that the colors you
see on the screen are more closely related to those you see on your prints. There are two ways to do
this:
Use the facilities provided with your operating system. From the HP Color Center, select How To
●
Calibrate Your Display for further information.
Use the HP Advanced Profiling Solution, which will give more accurate results. See
●
Profiling Solution on page 109.
64 Chapter 6 Color management ENWW
HP Advanced
Advanced profiling
To meet advanced color profiling needs, HP offers an optional Advanced Profiling Solution with software
and monitor-calibration hardware at much lower cost than competing solutions. See
Profiling Solution on page 109.
Color management options
The aim of color management is to reproduce colors as accurately as possible on all devices: so that,
when you print an image, you see very similar colors as when you view the same image on your monitor.
There are two basic approaches to color management for your printer:
Application-Managed Colors: in this case your application program must convert the colors of
●
your image to the color space of your printer and paper type, using the ICC profile embedded in
the image and the ICC profile of your printer and paper type.
Printer-Managed Colors: in this case your application program sends your image to the printer
●
without any color conversion, and the printer converts the colors to its own color space using a set
of stored ICC profiles. This method is somewhat less versatile and adaptable than ApplicationManaged Colors, but it is a little simpler and faster, and can produce good results with standard
HP paper types.
There are only two color spaces that the printer can convert to its own color space using the stored
profiles: Adobe RGB and sRGB if you are using Windows, Adobe RGB if you are using Mac OS.
In addition, you can use ColorSync.
HP Advanced
Color management
ColorSync is the Mac OS built-in Color Management System; so, when you select ColorSync, color
management is performed by Mac OS, and it is done based on the ICC profiles of the specified
paper type. ColorSync is available with the PCL3 driver only.
ColorSync can be selected under Mac OS X 10.4 from the Paper Type/Quality panel: select
the Color tab, then select Use Embedded (ICC/ColorSync) from the Source Profile drop-down
list. Under Mac OS X 10.5, ColorSync can be selected from the Color Matching panel.
You are recommended to consult the Knowledge Center at
knowledgecenter/ to see how to use the color management options of your particular application.
To choose between Application-Managed Colors and Printer-Managed Colors:
In the Windows driver dialog: select the Color tab.
●
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Color.
●
In some applications: you can make this choice in the application.
●
http://www.hp.com/go/z3200/
ENWW Color management options 65
Color management
Color management example with Photoshop
In this example, you have an Adobe RGB image that you want to print from Photoshop. There are three
ways of doing it.
Select Let Photoshop determine colors in Photoshop. Select Application-Managed Colors in
●
the printer driver. Color management is done in Photoshop. This is the recommended way.
Select Let printer determine colors in Photoshop. Select Printer-Managed Colors and the sRGB
●
profile in the printer driver. Photoshop converts the image from Adobe RGB to sRGB and sends it
to the printer. Color management is done in the printer. Unfortunately, conversion to sRGB results
in a loss of gamut, but Photoshop cannot be prevented from converting to sRGB when Let printer
determine colors is selected.
Select No color management in Photoshop. Select Printer-Managed Colors and the AdobeRGB
●
profile in the printer driver. Photoshop does not perform any conversion, there is no loss of gamut,
and color management is done in the printer. However, this method will not work if you are using
synchronized color management in Photoshop (see below).
Synchronized color management with Photoshop
If you are using Adobe Photoshop CS2 for Mac OS, or Adobe Photoshop CS3 for Windows, or later
versions, the color management options can be automatically synchronized between Photoshop and
the driver.
If you select Let Photoshop determine colors or No color management in Photoshop,
●
Application-Managed Colors is automatically selected in the driver.
If you select Let printer determine colors in Photoshop, Printer-Managed Colors is
●
automatically selected in the driver.
To enable this Photoshop synchronization under Windows XP, you must download and install the
following free software packages from Microsoft's Web site:
Microsoft Core XML Services (MSXML) 6.0
●
Microsoft XML Paper Specification Essentials Pack 1.0
●
Color adjustment options
The aim of color management is to print accurate colors. If you perform color management correctly,
then you should be able to print accurate colors with no need of any manual color adjustments.
However, manual adjustments may be useful in the following situations:
If your color management is not working correctly for some reason
●
If you want colors that are subjectively pleasing rather than accurate
●
The printer driver provides different adjustment facilities depending on whether you are printing in color
or in grayscale.
Printing in color
You can adjust the colors of your print in similar ways under Windows and Mac OS:
In the Windows driver dialog: select the Color tab, ensure that the Advanced color
●
adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Lightness and Hue.
●
66 Chapter 6 Color management ENWW
Under either operating system, you will then be able to make adjustments using a lightness slider and
three color sliders.
The lightness slider simply makes the whole print lighter or darker.
●
The color sliders can be used to fade or emphasize each of the primary colors in the print. The
●
primary colors may be red, green and blue; or cyan, magenta and yellow; depending on the color
model used in the image.
The Reset button restores each slider to its default central position.
Printing in grayscale
You can adjust the gray balance of your print in similar ways under Windows and Mac OS:
Color management
In the Windows driver dialog: select the Color tab, ensure that the Advanced color
●
adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Gray balance.
●
Under either operating system, you will then be able to make adjustments using separate controls for
highlights, midtones and shadows.
The lightness slider simply makes the whole print lighter or darker. This slider is available under
●
Windows in the same window as the other grayscale controls; it is available under Mac OS by
selecting Lightness and Hue.
The zone definition sliders can be used to define what you mean by highlight, midtone and shadow.
●
The other controls for highlight, midtone and shadow can be used to adjust the gray balance of
●
highlights, midtones and shadows respectively.
The Reset button restores each control to its default setting.
Color management scenarios
The following step-by-step instructions for specific printing jobs using specific software are similar to
those you can find in HP's Knowledge Center on the Web. You are recommended to consult the
ENWW Color management scenarios 67
Color management
Knowledge Center at http://www.hp.com/go/z3200/knowledgecenter/ for further examples and for the
most up-to-date information.
Print a color photo for an exhibition (Photoshop, Mac OS)
This example uses Adobe Photoshop CS2 under Mac OS X and the color management is done by
Photoshop.
1. Initial recommendations:
Choose an appropriate paper type for the purpose.
●
The paper type should be calibrated and profiled with the printer and the print-quality level
●
that you intend to use. See
For a correct preview of the printed image, the monitor should also be profiled.
●
2. Open Adobe Photoshop CS2.
3. From the Edit menu, select Color Settings.
Make sure that More Options are displayed.
●
Color Management Policies: select Preserve Embedded Profiles.
●
Profile Mismatches: check Ask When Opening and Ask When Pasting.
●
Color calibration on page 60 and Color profiling on page 61.
Missing Profiles: check Ask When Opening.
●
Conversion Options > Intent: select Perceptual.
●
Click OK.
●
68 Chapter 6 Color management ENWW
4. From the File menu, select Open to open the image.
If the document has an embedded color profile that does not match the current working space,
●
select Use the embedded profile. Otherwise, select Assign working space; in this case, if
the displayed image does not look correct, try assigning it to other color spaces with Edit >
Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied.
Click OK.
●
Color management
5. From the File menu, select Print with Preview.
Select Page Setup.
●
Format for: select the printer (for example, HP Designjet Z3200 Photo 24in).
◦
Paper Size: select the size of the paper that is currently loaded into the printer.
◦
Orientation: select the orientation of your image on the paper.
◦
Click OK.
◦
Set the Position and the Scaled Print Size you need.
●
Make sure that More Options are displayed.
●
Select the Color Management tab.
●
Print: select Document.
◦
Options > Color Handling: select Let Photoshop Determine Colors.
◦
Options > Printer Profile: select the right profile for your printer and paper type.
◦
ENWW Color management scenarios 69
Color management
Options > Rendering Intent: select Perceptual.
◦
Click Print.
●
6. Choose driver settings.
Printer: select the printer (for example, HP Designjet Z3200 Photo 24in).
●
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
●
Paper Type: select the paper type that is currently loaded into the printer.
◦
Quality Options: select Standard and drag the slider to Quality.
◦
Click Print.
●
Print a black-and-white photo for an exhibition (Photoshop, Mac OS)
This example uses Adobe Photoshop CS2 under Mac OS X and the color management is done by the
printer.
NOTE: Application-managed colors could be used in this example, exactly as in the previous example.
However, printer-managed colors will be used this time, in order to illustrate both methods of color
management.
70 Chapter 6 Color management ENWW
The recommended approach to creating a black-and-white image is to take a color image and convert
it to grayscale in an image editing program such as Photoshop. In this scenario, however, this conversion
will take place in the printer. If you want to convert a color image to black-and-white in Photoshop CS2,
you have to go through the optional step 5.
1. Initial recommendations:
Choose an appropriate paper type for the purpose.
●
The paper type should be calibrated with the printer and the print-quality level that you intend
●
to use. See
For a correct preview of the printed image, the monitor should also be profiled.
●
2. Open Adobe Photoshop CS2.
3. From the Edit menu, select Color Settings.
Make sure that More Options are displayed.
●
Color Management Policies: select Preserve Embedded Profiles.
●
Profile Mismatches: check Ask When Opening and Ask When Pasting.
●
Missing Profiles: check Ask When Opening.
●
Conversion Options > Intent: select Perceptual.
●
Color calibration on page 60.
Color management
Click OK.
●
ENWW Color management scenarios 71
Color management
4. From the File menu, select Open to open the image.
If the document has an embedded color profile that does not match the current working space,
●
select Use the embedded profile. Otherwise, select Assign working space; in this case, if
the displayed image does not look correct, try assigning it to other color spaces with Edit >
Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied.
Click OK.
●
5. (Optional) Use Photoshop to convert the image to grayscale. The simple way is to go to the
Image menu and select Mode > Grayscale.
Alternatively, you can go to the Image menu and select Adjustments > Channel Mixer, to choose
the percentage contribution of each color channel to the grayscale image, as follows:
a. Check Monochrome.
b. Drag any source channel's slider to the left to decrease the channel's contribution to the output
channel or to the right to increase it, or enter a value between -200% and +200% in the text
box (for example: 30% Red, 59% Green, 11% Blue). Using a negative value inverts the source
channel before adding it to the output channel.
c. Drag the slider or enter a value for the Constant option. This option adds a black or white
channel of varying opacity: negative values act as a black channel, positive values act as a
white channel.
d. Click OK.
72 Chapter 6 Color management ENWW
6. From the File menu, select Print with Preview.
Select Page Setup.
●
Format for: select the printer (for example, HP Designjet Z3200 Photo 24in).
◦
Paper Size: select the size of the paper that is currently loaded into the printer.
◦
Orientation: select the orientation of your image on the paper.
◦
Click OK.
◦
Set the Position and the Scaled Print Size you need.
●
Make sure that More Options are displayed.
●
Select the Color Management tab.
●
Print: select Document.
◦
Options > Color Handling: select Let Printer Determine Colors.
◦
Options > Rendering Intent: select Perceptual.
◦
Color management
Click Print.
●
7. Choose driver settings.
Printer: select the printer (for example, HP Designjet Z3200 Photo 24in).
●
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
●
Paper Type: select the paper type that is currently loaded into the printer.
◦
ENWW Color management scenarios 73
Color management
Quality Options: select Standard and drag the slider to Quality.
◦
Select the Color tab.
●
Select Print in Grayscale.
◦
TIP: If you experience bronzing with these options, see Bronzing on page 127.
Under Color Management, select Printer Managed Colors, and then select Use Adobe
◦
RGB (1998) from the source profile list.
Click Print.
●
Print a digital album (Aperture, Mac OS)
This example uses Apple Aperture under Mac OS X and the color management is done by Aperture.
1. Initial recommendations:
Choose an appropriate paper type for the purpose.
●
The paper type should be calibrated and profiled with the printer and the print-quality level
●
that you intend to use. See
For a correct preview of the printed image, the monitor should also be profiled.
●
2. Open Apple Aperture.
3. If you haven't already created a project for this album, go to the File menu and select New
Project, then name the project. Select the new project in the projects menu (on the left), then go
to the File menu and select Import > Folders into a Project.
Color calibration on page 60 and Color profiling on page 61.
74 Chapter 6 Color management ENWW
4. Select the images you want to use, then go to the File menu and select New From Selection >
Book.
Theme list: select a theme in the list to see a preview of its design on the right.
●
Book Size popup menu: select the physical size of the book.
●
Click Choose Theme, and rename the book album.
●
5. If you like, change the page layout and customize it. You can add photo and text boxes, modify the
box positions and the text styles.
6. You can let Aperture place your images into the book automatically (select Autoflow Unplaced
Images from the Book Actions menu
Furthermore:
), or you can place them manually by drag and drop.
Color management
You can scale, crop and pan the image.
●
You can set an image as page background and apply wash.
●
7. Print your book, using the Print button in the Book Layout Editor.
Presets Name list: select your book preset.
●
Select Copies and Pages to print.
●
Paper Size: select the paper size on which you want to print the job.
●
ENWW Color management scenarios 75
Color management
Orientation: select the orientation of your image on the paper.
●
ColorSync Profile: select the correct color profile for the printer and paper that you will use.
●
Select Black Point Compensation.
●
Gamma: Because computer displays are illuminated, images displayed on computers tend
●
to look more luminous than when printed. Increasing the Gamma from the default of 1.0 can
compensate for this. Usually, a setting 1.1 to 1.2 is adequate.
8. Click the Printer Settings button.
Printer: select the printer (for example, HP Designjet Z3200 Photo 24in).
●
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
●
Paper Type: select the paper type that is currently loaded into the printer.
◦
Quality Options: select Standard and drag the slider to Quality.
◦
Select the Color tab.
●
Select Print in Color.
◦
76 Chapter 6 Color management ENWW
●
Under Color Management, select Application Managed Colors.
◦
Click Print.
Color management
ENWW Color management scenarios 77
7 Retrieving printer usage information
Get printer accounting information
Printer usage
●
Check printer usage statistics
●
Check ink and paper usage for a job
●
Cost accounting
●
Request accounting data by E-mail
●
78 Chapter 7 Retrieving printer usage information ENWW
Get printer accounting information
There are various different ways of getting accounting information from your printer.
View printer usage statistics for the whole lifetime of the printer, see
●
statistics on page 79.
View ink and paper usage for each of your recent jobs by using the HP Printer Utility or the front
●
panel, see
see
Use a third-party application to request printer status, printer usage or job accounting data from
●
the printer through the Internet. The printer provides data in XML to the application whenever
requested. HP provides a Software Development Kit to facilitate the development of such
applications.
Check ink and paper usage for a job on page 79. If the HP Printer Utility is not available,
Access the HP Printer Utility on page 19.
Check printer usage statistics
There are two ways to check your printer's usage statistics.
NOTE: The accuracy of the usage statistics is not guaranteed.
Printer statistics with the HP Printer Utility
1. Start the HP Printer Utility, see Access the HP Printer Utility on page 19.
2. Go to the Usage window to view the total printer usage.
Under Windows, go to the Overview tab and click Printer usage.
●
Check printer usage
Printer usage
Under Mac OS, select Information > Printer Usage and click the Start button.
●
Printer statistics with the Embedded Web Server
1. Access the Embedded Web Server, see Access the Embedded Web Server on page 19.
2. Go to the Main tab and select Usage
Check ink and paper usage for a job
There are two ways to check ink and paper usage for a job.
NOTE: The accuracy of the usage statistics is not guaranteed.
Ink and paper statistics with the HP Printer Utility
1. Start the HP Printer Utility, see Access the HP Printer Utility on page 19.
2. Go to the Accounting window to view information regarding the most recent jobs.
Under Windows, go to the Job Accounting tab.
●
Under Mac OS, select Information > Job Accounting and click the Look Up button.
●
Printer statistics with the Embedded Web Server
1. Access the Embedded Web Server, see Access the Embedded Web Server on page 19.
2. Go to the Main tab and select Accounting.
ENWW Get printer accounting information 79
Cost accounting
The usage statistics tell you the quantities of supplies that have been used. If you would like to assign
a cost per unit to each item, your statistical report can include costs as well as quantities.
1. Access the Embedded Web Server, see
2. Go to the Main tab.
3. Select Accounting > Cost assignments.
Printer usage
Request accounting data by E-mail
1. In the Embedded Web Server's Setup tab, select E-mail server. Enter the address of the SMTP
server that will be used to send e-mail messages, and e-mail address of the printer. The latter is a
fake address that is required only so that the receiver of the messages can recognize where they
are coming from.
2. Also in the Setup tab, select Printer settings and open the Accounting section. You must enter
an E-mail address to which accounting files will be sent, and the frequency with which they will be
sent (specified as a number of days or as a number of prints).
3. When you have completed the above steps, the printer will send accounting data by E-mail with
the frequency that you specified. The data are provided in XML and can easily be interpreted by a
third-party program. The data provided on each job include the job name, the account ID if any,
the user name, when the job was submitted, when the job was printed, the printing time, the type
of image, the number of pages, the number of copies, the paper type and size, the amount of each
color of ink used, and various other attributes of the job.
You can download an Excel template from HP Designjet Online (
that will enable you to display the XML data more readably in the form of a spreadsheet.
Access the Embedded Web Server on page 19.
http://www.hp.com/go/graphic-arts/)
Analysis of the accounting data will enable you to bill customers precisely and flexibly for the use of your
printer. You can, for instance:
Bill each customer for the total amount of ink and paper used by that customer over a particular
●
period.
Bill each customer separately per job.
●
Bill each customer separately for each project, broken down by job.
●
80 Chapter 7 Retrieving printer usage information ENWW
8 Handling ink cartridges and printheads
About the ink cartridges
●
Check ink cartridge status
●
Remove an ink cartridge
●
Insert an ink cartridge
●
About the printheads
●
Check printhead status
●
Remove a printhead
●
Insert a printhead
●
Ink and printheads
ENWW 81
About the ink cartridges
Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.
You can purchase 130 ml ink cartridges for your printer, see
CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive
devices (see the
Glossary on page 160). Avoid touching pins, leads and circuitry.
Check ink cartridge status
To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
To get more information on your ink cartridges, you can use the front panel ink menu or the HP Printer
Utility.
Accessories on page 101.
Ink and printheads
For an explanation of the ink cartridge status messages, see
on page 138.
Ink menu procedure
1.
From the front panel, select the Ink menu icon
2. Select the cartridge on which you want information.
3. The front panel displays information about that cartridge.
HP Printer Utility procedures
In the HP Printer Utility for Windows, go to the Overview tab, each cartridge's status is under
●
Supply Status > Cartridges.
In the HP Printer Utility for Mac OS, select Printer Status in the Information group.
●
Remove an ink cartridge
There are three occasions when you need to remove an ink cartridge.
The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended
●
printing (you can use up the remaining ink in the first cartridge at a more convenient time).
Ink cartridge status messages
, then Ink cartridge information.
The ink cartridge is empty or faulty, and you must replace it to continue printing.
●
The ink cartridge has expired.
●
TIP: Remove an ink cartridge only if you are ready to insert another one.
CAUTION: Do not try to remove an ink cartridge while printing.
82 Chapter 8 Handling ink cartridges and printheads ENWW
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the
printer from moving.
1.
From the front panel, select the Ink menu icon
2. Open the ink cartridge cover completely. Gloss enhancer, gray, blue, green, magenta and yellow
are in the left side, while light magenta, light cyan, photo black, light gray, matte black and red are
in the right side.
, then Replace ink cartridges.
3. Grip the cartridge you wish to remove.
Ink and printheads
ENWW Remove an ink cartridge 83
Ink and printheads
4. Pull the cartridge straight up.
NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be
ink on the connection.
NOTE: Avoid storing partially used ink cartridges.
5. The front-panel display identifies the missing ink cartridge.
Insert an ink cartridge
1. Before removing the cartridge from its wrapping, shake it vigorously.
2. Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the
cartridge label.
84 Chapter 8 Handling ink cartridges and printheads ENWW
3. Insert the ink cartridge into its slot.
4. Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 138.
5. When all cartridges have been inserted, close the cover.
6. The front-panel display confirms that all cartridges have been correctly inserted, press the OK key
on the front panel.
About the printheads
The printhead are connected to the ink cartridges and jet ink onto the paper.
Ink and printheads
ENWW About the printheads 85
CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices
(see the Glossary on page 160). Avoid touching pins, leads and circuitry.
Check printhead status
The printer automatically checks and services the printheads after each print. Follow the steps below
to get more information on your printheads.
1.
From the front panel, select the Ink menu icon
2. Select the printhead on which you want information.
3. The front panel displays information about that printhead.
You can also get most of this information without leaving your computer by using the HP Printer Utility.
, then Printhead information.
Ink and printheads
For an explanation of the printhead status messages, see
NOTE: If the warranty status is See warranty note, this indicates that non-HP ink is being used. Printer
service or repairs required as a result of using "non-HP" ink are not covered under warranty. See the
Legal Information document for detailed warranty implications.
Remove a printhead
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the
printer from moving.
CAUTION: Printhead replacement must be performed with the printer powered on.
1.
From the front panel, select the Ink menu icon
Printhead status messages on page 144.
, then Replace printheads.
2. The printer moves the carriage into the correct position.
CAUTION: If the carriage is left in the removal position for more than three minutes without
inserting or removing any printheads, it tries to move back to its normal position in the right-hand
end.
86 Chapter 8 Handling ink cartridges and printheads ENWW
3. When the carriage has stopped moving, the front-panel display asks you to open the window.
4. Locate the carriage on the right side of the printer.
5. To Pull the handle up and toward you to release the wire loop.
6. Push the handle back to raise the carriage lid.
7. This gives you access to the printheads.
Ink and printheads
ENWW Remove a printhead 87
Ink and printheads
8. To remove a printhead, lift up the blue handle.
9. Using the blue handle, use steady force to disengage the printhead.
10. Pull the blue handle upward until the printhead is released from the carriage.
CAUTION: Do not pull abruptly because this can damage the printhead.
11. The front-panel display identifies the missing printhead.
Insert a printhead
1. If the printhead is new, shake the printhead vigorously before removing the protective caps.
88 Chapter 8 Handling ink cartridges and printheads ENWW
2. Remove the orange protective caps by pulling them down.
3. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check
that the colored label on the printhead matches the colored label of the carriage slot into which the
printhead is to be inserted.
4. Insert the new printhead into its correct slot in the carriage.
CAUTION: Insert the printhead slowly and vertically, straight down. It may be damaged if you
insert it too fast, or at an angle, or if you rotate it as you insert it.
Ink and printheads
ENWW Insert a printhead 89
Ink and printheads
5. Push down as indicated by the arrow shown below.
CAUTION: When installing the new printhead there may be some resistance, so you need to
press it down firmly but smoothly. You should hear a beep and see confirmation on the front-panel
display that the printhead has been inserted. If you have difficulty, see
on page 138.
6. Insert any other printheads, that need to be installed, with the same procedure, then close the
carriage lid.
Cannot insert a printhead
7. Ensure the end of the blue handle catches the wire loop on the near side of the carriage.
90 Chapter 8 Handling ink cartridges and printheads ENWW
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