HP Designjet Z3200 User's Guide
HP Designjet Z3200 Photo Printer
Using your printer
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Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Your printer's documentation ............................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Support, accessories and specifications .............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 5
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 7
The printer's internal prints ................................................................................................................... 7
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Printer sharing considerations ........................................................................................... 11
Uninstall the printer software (Windows) ............................................................................................ 12
Connect to a network (Mac OS) ......................................................................................................... 12
Bonjour/Rendezvous connection ....................................................................................... 12
TCP/IP connection ............................................................................................................. 14
Connect directly to a computer (Mac OS) .......................................................................................... 15
Sharing the printer ............................................................................................................. 16
Uninstall the printer software (Mac OS) ............................................................................................. 16
3 Personalizing the printer
Turn printer on and off ........................................................................................................................ 18
Change the language of the front-panel display ................................................................................. 19
Access the HP Printer Utility .............................................................................................................. 19
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Access the Embedded Web Server ................................................................................................... 19
Change the language of the HP Printer Utility .................................................................................... 20
Change the language of the Embedded Web Server ......................................................................... 20
Change the sleep mode setting .......................................................................................................... 20
Turn the buzzer on and off ................................................................................................................. 20
Change the front-panel display contrast ............................................................................................. 21
Change the units of measurement ..................................................................................................... 21
Configure network settings ................................................................................................................. 21
4 Paper handling
General advice ................................................................................................................................... 23
Load a roll onto the spindle ................................................................................................................ 23
Load a roll into the printer ................................................................................................................... 25
Unload a roll ....................................................................................................................................... 29
Load a single sheet ............................................................................................................................ 30
Unload a single sheet ......................................................................................................................... 33
View information about the paper ....................................................................................................... 34
Paper presets ..................................................................................................................................... 35
Print on loaded paper ......................................................................................................................... 39
Move the paper .................................................................................................................................. 39
Maintain the paper .............................................................................................................................. 39
Change the drying time ...................................................................................................................... 40
Turn the automatic cutter on and off .................................................................................................. 40
Feed and cut the paper ...................................................................................................................... 40
Easy loading procedure ..................................................................................................... 26
Paper menu procedure ...................................................................................................... 28
Unload paper key procedure with paper on the roll ........................................................... 29
Paper menu procedure with paper on the roll .................................................................... 29
Roll out of paper procedure ............................................................................................... 30
Easy loading procedure ..................................................................................................... 30
Paper menu procedure ...................................................................................................... 32
Unload paper key procedure ............................................................................................. 33
Paper menu procedure ...................................................................................................... 34
To install a downloaded paper preset ................................................................................ 35
To create your own paper preset ....................................................................................... 36
Advanced paper preset creation ........................................................................................ 37
5 Printing
Select print quality .............................................................................................................................. 43
Select paper size ................................................................................................................................ 43
Custom paper sizes ........................................................................................................... 43
Select margins options ....................................................................................................................... 44
Print with shortcuts ............................................................................................................................. 44
Rescale a print ................................................................................................................................... 45
Preview a print .................................................................................................................................... 46
Print a draft ......................................................................................................................................... 47
iv ENWW
High-quality printing ............................................................................................................................ 47
If you have a high-resolution image ................................................................................... 48
If you have printhead problems ......................................................................................... 48
If you are printing on photo paper ...................................................................................... 48
If you are printing on satin photo paper ............................................................................. 48
Print in gray shades ............................................................................................................................ 49
Print with no margins .......................................................................................................................... 49
Reprint an old job ............................................................................................................................... 49
Rotate an image ................................................................................................................................. 50
Autorotate .......................................................................................................................... 51
Print with crop lines ............................................................................................................................ 51
Print on sheet paper ........................................................................................................................... 51
Use paper economically ..................................................................................................................... 51
Use ink economically .......................................................................................................................... 52
6 Color management
What is color? ..................................................................................................................................... 54
The problem: color in the computer world .......................................................................................... 54
The solution: color management ........................................................................................................ 56
Color and your printer ......................................................................................................................... 58
HP Embedded Spectrophotometer .................................................................................... 58
A summary of the color management process ................................................................................... 59
Color calibration ................................................................................................................................. 60
Check calibration status ..................................................................................................... 60
Calibrate ............................................................................................................................ 60
Calibration from Photoshop ............................................................................................... 61
Color profiling ..................................................................................................................................... 61
Create your own profile ...................................................................................................... 62
Color measurement ........................................................................................................... 63
Install a profile .................................................................................................................... 64
Export a profile ................................................................................................................... 64
Restore an original profile .................................................................................................. 64
Profile your monitor ............................................................................................................ 64
Advanced profiling ............................................................................................................. 65
Color management options ................................................................................................................ 65
Color management example with Photoshop .................................................................... 66
Synchronized color management with Photoshop ............................................................. 66
Color adjustment options .................................................................................................................... 66
Printing in color .................................................................................................................. 66
Printing in grayscale .......................................................................................................... 67
Color management scenarios ............................................................................................................ 67
Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 68
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 70
Print a digital album (Aperture, Mac OS) ........................................................................... 74
7 Retrieving printer usage information
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Get printer accounting information ..................................................................................................... 79
Check printer usage statistics ............................................................................................................ 79
Printer statistics with the HP Printer Utility ......................................................................... 79
Printer statistics with the Embedded Web Server .............................................................. 79
Check ink and paper usage for a job .................................................................................................. 79
Ink and paper statistics with the HP Printer Utility ............................................................. 79
Printer statistics with the Embedded Web Server .............................................................. 79
Cost accounting .................................................................................................................................. 80
Request accounting data by E-mail .................................................................................................... 80
8 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 82
Check ink cartridge status .................................................................................................................. 82
Ink menu procedure ........................................................................................................... 82
HP Printer Utility procedures ............................................................................................. 82
Remove an ink cartridge .................................................................................................................... 82
Insert an ink cartridge ......................................................................................................................... 84
About the printheads .......................................................................................................................... 85
Check printhead status ....................................................................................................................... 86
Remove a printhead ........................................................................................................................... 86
Insert a printhead ............................................................................................................................... 88
9 Maintaining the printer
Check printer status ........................................................................................................................... 93
Clean the exterior of the printer .......................................................................................................... 93
Replace the cutter .............................................................................................................................. 93
Maintain the ink cartridges ................................................................................................................. 97
Move or store the printer .................................................................................................................... 97
Update the firmware ........................................................................................................................... 98
Update the software ........................................................................................................................... 99
Change the battery ............................................................................................................................. 99
Printer maintenance kits ..................................................................................................................... 99
Secure Disk Erase .............................................................................................................................. 99
10 Accessories
How to order supplies and accessories ............................................................................................ 102
Order ink supplies ............................................................................................................ 102
Order paper ..................................................................................................................... 103
Order accessories ............................................................................................................ 108
Introduction to the accessories ......................................................................................................... 109
Stand ............................................................................................................................... 109
HP Advanced Profiling Solution ....................................................................................... 109
Non-recommended paper types ...................................................................... 108
Key features .................................................................................................... 109
11 Troubleshooting paper issues
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The paper cannot be loaded successfully ........................................................................................ 1 12
Unsuccessful roll load ...................................................................................................... 112
Unsuccessful sheet load .................................................................................................. 112
Paper loading error messages ......................................................................................... 113
The paper type is not in the driver .................................................................................................... 113
Black ink is easily removed when touched ...................................................................... 114
After printing, the paper has wrinkles or there is too much ink ........................................ 114
The paper has jammed .................................................................................................................... 115
Prints do not fall neatly into the basket ............................................................................................. 117
The sheet stays in the printer when the print has been completed .................................................. 117
The paper is cut when the print has been completed ....................................................................... 117
The cutter does not cut well ............................................................................................................. 117
The roll is loose on the spindle ......................................................................................................... 118
A strip stays on the output tray and generates jams ........................................................................ 118
Recalibrate the paper advance ........................................................................................................ 118
Recalibrating the paper advance procedure .................................................................... 119
Return to default calibration ............................................................................................. 119
12 Troubleshooting print-quality issues
General advice ................................................................................................................................. 121
Print quality troubleshooting wizard .................................................................................................. 121
Horizontal lines across the image (banding) .................................................................................... 122
The whole image is blurry or grainy ................................................................................................. 123
The paper is not flat .......................................................................................................................... 123
The print is scuffed or scratched ...................................................................................................... 124
Ink marks on the paper ..................................................................................................................... 124
Horizontal smears on the front of coated paper ............................................................... 124
Ink marks on the back of the paper ................................................................................. 125
Vertical dotted or dashed lines on the print ...................................................................................... 125
Vertical continuous lines on the print ................................................................................................ 126
Edges of objects are stepped or not sharp ....................................................................................... 126
Edges of objects are darker than expected ...................................................................................... 126
Bronzing ........................................................................................................................................... 127
Horizontal lines at the end of a cut sheet print ................................................................................. 127
Vertical lines of different colors ........................................................................................................ 127
White spots on the print .................................................................................................................... 127
Colors are inaccurate ....................................................................................................................... 128
Color accuracy using EPS or PDF images in page layout applications ........................... 128
The image is incomplete (clipped at the bottom) .............................................................................. 129
The image is clipped ........................................................................................................................ 129
Some objects are missing from the printed image ........................................................................... 130
Lines are too thick, too thin or missing ............................................................................................. 130
Lines appear stepped or jagged ....................................................................................................... 131
Lines print double or in the wrong colors .......................................................................................... 131
Lines are discontinuous .................................................................................................................... 132
Lines are blurred .............................................................................................................................. 133
The Image Diagnostics Print ............................................................................................................ 133
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Corrective action .............................................................................................................. 135
If you still have a problem ................................................................................................................. 136
13 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 138
Ink cartridge status messages .......................................................................................................... 138
Cannot insert a printhead ................................................................................................................. 138
The front-panel display recommends reseating or replacing a printhead ........................................ 139
Clean the printheads ........................................................................................................................ 139
Clean the printhead drop detector .................................................................................................... 140
Align the printheads .......................................................................................................................... 142
Reinsert printheads procedure ........................................................................................ 143
Image Quality Maintenance menu procedure .................................................................. 143
Scanning errors during alignment .................................................................................... 144
Printhead status messages .............................................................................................................. 144
14 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 146
The printer seems slow .................................................................................................................... 146
Communication failures between computer and printer ................................................................... 146
Cannot access the HP Printer Utility ................................................................................................ 147
Some Color Center options are unavailable ..................................................................................... 147
Cannot access the Embedded Web Server ..................................................................................... 147
Automatic file system check ............................................................................................................. 148
No output when printing from Microsoft Visio 2003 .......................................................................... 148
Unavailable driver features when printing from QuarkXPress ......................................................... 148
Printer alerts ..................................................................................................................................... 149
15 Front-panel error messages
16 HP Customer Care
Introduction ....................................................................................................................................... 153
HP Professional Graphics Services ................................................................................................. 153
Knowledge Center ........................................................................................................... 153
HP Start-Up Kit ................................................................................................................ 153
HP Care Packs and Warranty Extensions ....................................................................... 153
HP Installation .................................................................................................................. 154
HP Proactive Support ....................................................................................................................... 154
Contact HP Support ......................................................................................................................... 154
Telephone number ........................................................................................................... 155
17 Printer specifications
Functional specifications .................................................................................................................. 157
Physical specifications ..................................................................................................................... 158
Memory specifications ...................................................................................................................... 158
Power specifications ......................................................................................................................... 158
viii ENWW
Ecological specifications .................................................................................................................. 158
Environmental specifications ............................................................................................................ 159
Acoustic specifications ..................................................................................................................... 159
Glossary ........................................................................................................................................................... 160
Index ................................................................................................................................................................. 162
ENWW ix
x ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Your printer's documentation
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
Introduction
The printer's internal prints
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fireand susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Power off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
Contact HP Support on page 154.
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printer's software.
Your printer's documentation
You can read about how to use your printer in Using your printer and the Quick reference guide. The
most complete source of information is Using your printer, which is available from http://www.hp.com/
go/z3200/manuals/. The Quick reference guide contains the most commonly-needed information, and
is provided as a printed manual with your printer.
Using this guide
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 22
●
Printing on page 42
●
Color management on page 53
●
Retrieving printer usage information on page 78
●
Handling ink cartridges and printheads on page 81
●
Maintaining the printer on page 92
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 111
●
Troubleshooting print-quality issues on page 120
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 137
●
Troubleshooting general printer issues on page 145
●
Front-panel error messages on page 150
●
Support, accessories and specifications
These chapters contain reference information, including HP customer care, the specifications of the
printer and the part numbers of paper types, ink supplies and accessories.
Glossary
This chapter contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 600 × 600 dpi input, using the Best
●
print-quality option, the Maximum Detail option and photo paper
The HP Printer Utility, see
●
interface including:
A single point for color control
◦
Import, creation and management of paper presets
◦
Calibration of printer and display
◦
Access to the online HP Printing Knowledge Center
◦
Accurate and consistent color reproduction with automatic color calibration and profiling
●
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
●
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
●
changes, and easy creation of paper presets, see
on page 58
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 19
Paper flexibility and automatic easy load, see
●
paper presets accessible from the front panel and from the HP Printer Utility
Access the HP Printer Utility on page 19, provides an easy-to-use
HP Embedded Spectrophotometer
Paper handling on page 22, with information and
The printer's main components
The following front and rear views of the printer illustrate the main components.
4 Chapter 1 Introduction ENWW
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
Introduction
4. Transparent window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
Rear view
1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
ENWW The printer's main components 5
Introduction
5. Hard power switch
6. Power cord plug in
7. Paper feeder
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer, such as the ink cartridges, the
●
printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9.
Installing
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
●
Second key: View loaded paper, see
●
Third key: Unload paper, see
●
on page 33
Fourth key: Form feed and cut, see
●
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
Check ink cartridge status on page 82
View information about the paper on page 34
Unload a roll on page 29 and Unload a single sheet
Feed and cut the paper on page 40
6 Chapter 1 Introduction ENWW
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting
up. If the power key light is green on, the device is on. If the power key light is amber on, the device
is in standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays error, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
Introduction
The following software is provided with your printer:
The PCL3 raster printer driver
●
The HP Printer Utility, see
●
Manage the printer including color with the HP Color Center
◦
View the status of the ink cartridges, the printheads and the paper
◦
View job accounting information, see
◦
Update the printer's firmware, see
◦
Access the HP Knowledge Center
◦
Change various printer settings (in the Settings tab)
◦
Perform calibrations and troubleshooting
◦
The Embedded Web Server runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 19
Access the HP Printer Utility on page 19, allows you to:
The printer's internal prints
Retrieving printer usage information on page 78
Update the firmware on page 98
Access the Embedded Web Server
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded (roll or sheet) and that the front
panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42
cm wide); otherwise the print may be clipped.
ENWW Printer software 7
Introduction
To print any internal print, select the Internal Prints menu icon , then select the internal print you
want. The following internal prints are available.
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
●
of prints by print-quality option and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
Service information: provides information needed by service engineers
●
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Software installation
Fast Ethernet Fast; varies according to
Jetdirect print server
(optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
network traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Express Network Install. The printer driver and the HP Printer Utility will be installed.
4. Follow the instructions on your screen to set up the printer.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
10 Chapter 2 Installing the software ENWW
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address or MAC address.
NOTE: Although IPv6 is supported, automatic installation of the printer driver is not guaranteed to work
with it, so you may need to use the standard Windows Add Printer Wizard to install the driver.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length and
it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Custom Install. The printer driver and the HP Printer Utility will be installed.
4. You may see a message warning that the installer will have to communicate through the Windows
Firewall to search for printers on the network. As you intend to set up a USB connection, select
Continue installation without searching the network and click Next.
Software installation
5. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select USB cable.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, set Printer Name to the name
under which the printer will be shared, then set Shared to Yes.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
Printer sharing considerations
The HP Printer Utility must be installed on a computer before it can be used from that computer.
●
Any other people sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other people sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 46.
http://www.usb.org/) should be used with this
Preview a
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
ENWW Connect directly to a computer (Windows) 11
Connect to a network (Windows) on page 10.
Software installation
Uninstall the printer software (Windows)
1. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
2. Select Modify Installation and follow the instructions on your screen to uninstall the printer
software.
Connect to a network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
> View configuration. Note the mDNS service name of your printer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
, then Fast Ethernet
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
12 Chapter 2 Installing the software ENWW
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
Software installation
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
●
box My printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
ENWW Connect to a network (Mac OS) 13
Software installation
TCP/IP connection
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further
down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
14 Chapter 2 Installing the software ENWW
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off or disconnected from the computer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
Software installation
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
ENWW Connect directly to a computer (Mac OS) 15
http://www.usb.org/) should be used with this printer.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Sharing the printer
Software installation
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Any other people wishing to share your printer must install the printer software on their own computers.
Anyone sharing your printer will be able to send print jobs, but will not be able to receive information
from the printer—which affects printer alerts, printer status reports, paper management, printer
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your computer
unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 12.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-Up Kit CD into your CD drive.
2. Open the CD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
To delete the print queue:
Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name
●
of the printer and click the – button.
Under Mac OS X 10.4 there are two ways of deleting the print queue:
●
from the system preferences, select the Printing pane of the Print & Fax dialog. Select the
◦
name of the printer and click the – button.
from the Print Setup utility, select the name of the printer and click the Delete icon.
◦
16 Chapter 2 Installing the software ENWW
3 Personalizing the printer
Turn printer on and off
●
Change the language of the front-panel display
●
Access the HP Printer Utility
●
Access the Embedded Web Server
●
Change the language of the HP Printer Utility
●
Change the language of the Embedded Web Server
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Personal settings
ENWW 17
Personal settings
Turn printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the default
time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction
with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
To change the sleep mode time, see
NOTE: In sleep mode, the printer wakes up from time to time to do maintenance service to the
printheads. This avoids the need of doing long preparation after long idle periods.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode setting on page 20.
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 60 minutes.
TIP: It is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink
and time.
18 Chapter 3 Personalizing the printer ENWW
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
●
If you can understand the current front-panel display language, select the Setup menu icon
then Front panel options > Select language.
If you cannot understand the current front-panel display language, start with the printer powered
●
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn
it on again. The front panel will appear in the selected language.
Access the HP Printer Utility
The HP Printer Utility enables you to manage your printer from a computer with a USB connection and
TCP/IP.
,
Under Windows, start the HP Printer Utility from your desktop shortcut or from Start > All
●
Programs > Hewlett-Packard > HP Printer Utility > HP Printer Utility. This launches the HP
Printer Utility showing the printers installed in the Printers and Faxes window.
Under Mac OS, launch the HP Printer Utility from your dock shortcut or by selecting
●
STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer Utility. This launches the HP
Printer Utility Printer Selector, showing the printers installed in the Printer Setup Utility (Mac OS X
10.4) or Print & Fax (Mac OS X 10.5 or later).
Select your printer and click Select. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to the HP Printer Utility, see
access the HP Printer Utility on page 147.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 6 or later for Windows
●
Personal settings
Cannot
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
Safari 2 or later for Mac OS
●
ENWW Change the language of the front-panel display 19
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 147.
Change the language of the HP Printer Utility
The HP Printer Utility can work in the following languages: English, Portuguese, Spanish, Catalan,
French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese.
Personal settings
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS, the language is changed as for any other application. In System Preferences
●
select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and
Japanese. It uses whichever language you have specified in your Web browser's options. If you have
specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep
mode to save power. To change the time the printer waits before it goes into sleep mode, go to the front
panel and select the Setup menu icon
wait time you want and then press the OK key. You can set the time to 30, 60, 120, 150, 180, 210 or
240 minutes.
, then Advanced > Sleep mode wait time. Highlight the
Turn the buzzer on and off
To turn the printer's buzzer on or off, go to the front panel and select the Setup menu icon , then
Front panel options > Enable buzzer, highlight on or off and press the OK key. The default buzzer is
set to on.
20 Chapter 3 Personalizing the printer ENWW
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