HP DESIGNJET Z2100 User Manual
HP Designjet Z2100 Photo printer
series
Quick reference guide
Legal notices
The information contained herein is subject to
change without notice.
The only warranties for HP Products and services
are set forth in the express warranty statement
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Trademarks
Adobe® and Adobe Photoshop® are trademarks
of Adobe Systems Incorporated.
Corel® is a trademark or registered trademark of
Corel Corporation or Corel Corporation Limited.
Energy Star® is a U.S. registered mark of the
United States Environmental Protection Agency.
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
Table of contents
1 Introduction
2 Personalizing the printer
3 Paper handling
4 Printing
Safety precautions .......................................................................................... 1
HP Start-Up Kit ............................................................................................... 2
The front panel ................................................................................................ 2
Printer software ............................................................................................... 4
Turn printer on and off .................................................................................... 5
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) ................................................................................................................. 7
Access the Embedded Web Server ................................................................ 7
Choose which spindle to use .......................................................................... 9
Load a roll onto the spindle ............................................................................. 9
Load a roll into the printer ............................................................................. 12
Easy loading procedure .............................................................. 12
Paper menu procedure ............................................................... 16
Unload a roll .................................................................................................. 18
Unload paper key procedure with paper on the roll .................... 19
Paper menu procedure with paper on the roll ............................ 19
Roll out of paper procedure ........................................................ 20
Load a single sheet ....................................................................................... 20
Easy loading procedure .............................................................. 21
Paper menu procedure ............................................................... 24
Unload a single sheet ................................................................................... 27
Unload paper key procedure ...................................................... 27
Paper menu procedure ............................................................... 27
Select print quality ........................................................................................ 29
Select paper size .......................................................................................... 30
Select margins options ................................................................................. 31
Print with shortcuts ....................................................................................... 32
Preview a print .............................................................................................. 34
5 Color management
6 Maintaining the printer
ENWW iii
Color calibration ............................................................................................ 35
Clean the exterior of the printer .................................................................... 39
Maintain the ink cartridges ............................................................................ 39
Update the firmware ..................................................................................... 39
7 Accessories
How to order supplies and accessories ........................................................ 41
Order ink supplies ...................................................................... 41
Order paper ................................................................................ 42
Non-recommended paper types .............................. 43
Order accessories ...................................................................... 43
8 Troubleshooting paper issues
The paper has jammed ................................................................................. 45
9 Troubleshooting print-quality issues
General advice .............................................................................................. 51
Horizontal lines across the image (banding) ................................................. 51
The whole image is blurry or grainy .............................................................. 53
Colors are inaccurate .................................................................................... 54
Color accuracy using EPS or PDF images in page layout
applications ................................................................................ 55
The image is clipped ..................................................................................... 55
10 Front-panel error messages
11 HP Customer Care
Contact HP Support ...................................................................................... 61
Telephone numbers ................................................................... 62
Index ............................................................................................................................... 65
iv ENWW
1Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent
the printer from being damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid
●
overloading the printer's electrical outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may
●
result in electrical shock, fire, and susceptibility to electromagnetic
interference.
Do not disassemble or repair the printer yourself. Contact your local
●
HP Service Representative for service, see
on page 61.
Use only the electrical cord supplied by HP with the printer. Do not
●
damage, cut, or repair the power cord. A damaged power cord has risk
of fire and electric shock. Replace a damaged power cord with an HPapproved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits)
●
to touch the internal parts of the printer. Doing so may cause fire,
electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power
●
outlet in any of the following cases:
When placing your hands inside the printer
●
If there is smoke or an unusual smell coming from the printer
●
If the printer is making an unusual noise not heard during normal
●
operation
Contact HP Support
Introduction
ENWW
A piece of metal or a liquid (not part of cleaning and maintenance
●
routines) touches internal parts of the printer
During an electrical (thunder/lightning) storm
●
During a power failure.
●
Safety precautions
1
HP Start-Up Kit
Introduction
The HP Start-Up Kit is the CD or DVD that comes with your printer; it
contains the printer's software and documentation, including introductory
multimedia tutorials to help you to get a good first print.
NOTE
elsewhere in the world. The rest of this guide will refer to the DVD
version only.
The front panel
Your printer's front panel is located on the front of the printer, in the center.
It has the following important functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading
●
paper
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as,
●
the ink cartridges, the printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with
●
audio alerts to call attention to a warning or message
Can be used to change the values of printer settings and thus change
●
the operation of the printer. However, settings in the front panel are
overridden by settings in the printer drivers, see Using your printer on
DVD.
The HP Start-Up Kit is provided on CD in Japan, and on DVD
2 Chapter 1 Introduction ENWW
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see Using your printer on DVD
●
Second key: View loaded paper, see Using your printer on DVD
●
Third key: Unload paper, see
●
Unload a roll on page 18 and
Unload a single sheet on page 27
Fourth key: Form feed and cut, see Using your printer on DVD
●
2. Menu key - Press to return to the main menu of the front-panel display.
If you are already on the main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To
enter in a submenu in the menu. To select a value when given an
option.
4. Back key - To go to the previous step in a procedure or interaction. To
go to the upper level, or leave the option in the menu, or when given
an option.
5. Down key - To go down in a menu or option, or to decrease a value,
for example when configuring the front-panel display contrast or the
IP address.
6. Up key - To go up in a menu or option, or to increase a value, for
example when configuring the front-panel display contrast or the IP
address.
Introduction
ENWW
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate
the printer's status. If the power key light is off the device is off. If the
power key light is blinking green, the device is starting up. If the power
key light is green on, the device is on. If the power key light is amber
on, the device is in standby. If the power key light is blinking amber,
the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green,
the device is ready. If it is flashing green, the device is busy. If it is solid
amber, there is a system error. If it is flashing amber, the printer needs
attention.
10. Front-panel display - Displays error, warnings, and information on
using your printer.
The front panel
3
Introduction
To highlight an item in the front-panel display, press the Up or Down key
until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press
the OK key.
When this guide shows a series of front-panel display items like this:
Item1 > Item2 > Item3, it means that you should select Item1, then
select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout
this guide.
Printer software
The following software is provided with your printer:
●
●
The PCL3 raster driver, your main printer driver
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS),
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac
see
OS) on page 7, allows you to:
Manage the printer including color with the HP Color Center
●
View the status of the ink cartridges, the printheads, and the paper
●
View job accounting information, see Using your printer on DVD
●
Update the printer's firmware, see
●
Update the firmware
on page 39
Change various printer settings (in the Settings tab)
●
NOTE
Windows XP Professional x64 Edition does not support
HP Easy Printer Care, therefore it cannot be installed with your
printer's installer.
The Embedded Web Server, runs in the printer and enables you to use
●
a Web browser on any computer to perform the HP-GL/2 Upgrade and
to check ink levels and printer status, see
Access the Embedded Web
Server on page 7.
The RTL and HP-GL/2 driver for Windows, needed if you have the HP-
●
GL/2 Upgrade
4 Chapter 1 Introduction ENWW
2 Personalizing the printer
Turn printer on and off
Tip
The printer is Energy Star compliant and can be left powered
on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used
for a certain period of time (30 minutes by default), it saves power
by going into sleep mode. However, any interaction with the printer's
front-panel display returns it to active mode, and it can resume
printing immediately. To change the sleep mode time, see Using
your printer on DVD.
NOTE
maintenance service to the printheads. This avoids the need of
doing long preparation after long idle periods.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and
recommended method is to use the Power key on the front panel.
However, if you plan to store the printer indefinitely or the Power key does
not seem to work, you are recommended to power it off using the Power
key, and then also switch off the power switch at the rear.
In sleep mode, the printer wakes up from time to time to do
Personalizing the printer
ENWW
Turn printer on and off
5
Personalizing the printer
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to
initialize and check and prepare the printheads. Preparing the printheads
takes about one minute and 15 seconds. However, if the printer has been
off for six weeks or more, preparing the printheads could take up to 45
minutes.
Tip
It is strongly recommended to leave the printer powered on or
in sleep mode to avoid wasting ink and time.
6 Chapter 2 Personalizing the printer ENWW
Access HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS)
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) enables
you to manage your printer from a computer with a USB connection and
TCP/IP.
Under Windows, start HP Easy Printer Care from your desktop
●
shortcut or from Start > All Programs > Hewlett-Packard > HP Easy
Printer Care > Start HP Easy Printer Care. This launches HP Easy
Printer Care showing the printers installed.
Under Mac OS, launch the Mac Printer Utility by selecting
●
STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer
Utility. This launches the HP Printer Selector where you need to add
your printer by clicking More Printers.
Select your printer and click Launch Utility. This launches the HP
Printer Utility.
If you have followed these instructions but failed to get through to HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS), see Using your
printer on DVD.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely
using an ordinary Web browser running on any computer.
ENWW
NOTE
IP connection to your printer.
The following browsers are known to be compatible with the Embedded
Web Server:
Internet Explorer 5.5 or later, for Windows
●
Internet Explorer 5.1 or later, for Mac OS X
●
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
To use the Embedded Web Server, you must have a TCP/
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Personalizing the printer
7
Mozilla Firefox 1.0 or later
●
Safari
●
To access the Embedded Web Server on any computer, open your Web
browser and give the address of your printer. You can find out the address
of your printer (starting with http:) from the front-panel display, by looking
at the status screen.
Personalizing the printer
If you have followed these instructions but failed to get through to the
Embedded Web Server, see Using your printer on DVD.
8 Chapter 2 Personalizing the printer ENWW
3 Paper handling
Choose which spindle to use
Ensure you use the correct spindle. The illustrations in the Load a roll onto
the spindle on page 9 procedure and the Load a roll into the printer
on page 12 procedure show the black spindle. You must use the gray
spindle if you are loading the following categories and types of rolled papers
wider than 36 in (91.5 cm).
Paper category Paper type
Bond and Coated Paper Plain Paper
Bond and Coated Paper Bright White Bond Paper
Bond and Coated Paper Coated Paper
Technical Paper Natural Tracing Paper
Technical Paper Translucent Bond
Technical Paper Vellum
Tip
If you are a regular user of different paper types, you can
change rolls more quickly if you preload rolls of different paper types
on different spindles. Extra spindles are available for purchase,
Accessories on page 41.
see
Load a roll onto the spindle
WARNING!
ENWW
Ensure the sheet tray is closed.
Choose which spindle to use
Paper handling
9
1. Remove the right-hand end of the spindle from the printer, then the
other end.
Paper handling
WARNING!
Do not insert your fingers into the spindle supports
during the removal process.
2. The spindle has a stop at each end to keep the roll in position. The
blue stop can be removed to mount a new roll; it slides along the
spindle to hold rolls of different widths. Remove the blue paper stop
from the end of the spindle.
10 Chapter 3 Paper handling ENWW
3. If your roll has a three-inch cardboard core, ensure that the core
adaptors supplied with the printer have been installed.
4. If the roll is long; rest the spindle horizontally on a table and load the
roll on the table.
Tip
You may need two people to handle a large roll.
5. Slide the new roll onto the spindle. Make sure the paper type is oriented
as shown. If it is not, remove the roll, turn it 180 degrees and slide it
back on to the spindle. There are labels on the spindle showing the
correct orientation.
ENWW
NOTE
From the back of the printer, the blue stopper is insert
into the right-side holder.
Ensure both ends of the roll are as close to the spindle stops as
possible.
Load a roll onto the spindle
Paper handling
11
6. Put the blue paper stop on to the open end of the spindle, and push it
towards the end of the roll.
7. Ensure the blue paper stop is pushed in as far as it goes; until both
ends are against the stoppers.
If you are a regular user of different paper types, you can change rolls more
quickly if you preload rolls of different paper types on different spindles.
Extra spindles are available for purchase, see
Load a roll into the printer
There are two ways to load a roll. The easy loading procedure is
Paper handling
recommended.
CAUTION
on the spindle. See
Accessories on page 41.
To start these procedures you must have a roll loaded
Load a roll onto the spindle on page 9.
Easy loading procedure
1. Check that you are using the correct spindle for your type of paper,
Choose which spindle to use on page 9.
see
12 Chapter 3 Paper handling ENWW
2. Standing behind the printer, rest the spindle's black end on the left side
roll holder. Do not put the end completely into the roll holder.
3. Rest the blue end of the spindle on the right side roll holder. If you are
loading the gray spindle, ensure the rounded side of the spindle top is
resting on the roll holder.
ENWW
4. With both hands, push the spindle into both roll holders at the same
time. The spindle snaps in place.
Load a roll into the printer
Paper handling
13
5. If the edge of the roll is torn (sometimes due to tape used to hold end
of the roll) or not straight, pull paper slightly beyond the cutting groove
and use a cutter to cut a straight edge.
Paper handling
CAUTION
Cut the paper as straight as possible, as uneven
paper does not load correctly.
6. Insert the edge of the paper into the feeder.
WARNING!
Do not push your fingers inside the printer's paper
path, the results may be painful.
14 Chapter 3 Paper handling ENWW
7. Roll the spindle into the feeder until you feel resistance. The printer
detects the paper and feed it automatically into the printer.
8. Once the paper is fed into the printer, the front-panel display asks if
you are loading a roll or a sheet. Select Roll with the Up and Down
keys and press OK.
9. Select your paper category and type.
ENWW
Tip
If you have loaded a paper type whose name does not
appear in the paper list (neither in the driver nor in the front
panel), you can choose a generic paper name instead. For
example, if you are loading HP Aquarella Art Paper or Epson
Smooth Fine Art Paper, and you don't find the exact name in
the paper list, you can choose Fine art paper.
10. The printer checks the alignment and measures the width.
11. Look at the front panel; you may find some instructions there.
Load a roll into the printer
Paper handling
15
12. When the roll is aligned, the front panel displays the Ready message
and the printer is ready to print. If the role is not aligned, follow the
instructions on the front-panel display.
13. If the paper is loose on the roll, lightly rewind from the end of the spindle
until tight.
NOTE
loading process, see Using your printer on DVD.
Tip
marks from other prints. To avoid this, catch your prints as they are
Paper handling
cut from the roll and do not stack prints in the basket or turn off the
automatic cutter, see Using your printer on DVD, and use the Form
feed and cut key to release your print.
Paper menu procedure
As an alternative you can use the paper menu to start the paper loading
process.
1. Follow steps one through five of the
on page 12.
2. Press the Menu key to return to the main menu, select the Paper menu
icon
If you have an unexpected issue at any stage of the paper
When prints fall into the basket, they can be torn or get ink
Easy loading procedure
.
16 Chapter 3 Paper handling ENWW
3. Select Paper load.
4. Select Load roll.
ENWW
Load a roll into the printer
Paper handling
17
Loading...