Hp COMPAQ 2015C, COMPAQ 1610, 2000C, COMPAQ 800, COMPAQ 2010C REFERENCE GUIDE

C-SERIES

REFERENCE GUIDE

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

© 1998 Compaq Computer Corporation. All rights reserved. Printed in Singapore.

Compaq is registered in the U.S. Patent and Trademark Office. Microsoft and Windows are registered trademarks of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

REFERENCE GUIDE

C-Series Handheld PC

First Edition January 1998

Part Number 266667-001

Compaq Computer Corporation

CONTENTS

preface

BEFORE YOU BEGIN

For More Information........................................................................	xi
For Updated Information..................................................................	xii
Locating Information Quickly..........................................................	xii
Ordering Software on Diskette........................................................	xiii
Customer Registration.....................................................................	xiii
In North America ........................................................................	xiii
Outside of North America...........................................................	xiii
Symbols and Conventions ...............................................................	xiv
chapter 1
GETTING STARTED
Unpacking the Box ..........................................................................	1-2
Setting Up for the First Time ..........................................................	1-3
C-Series at a Glance ........................................................................	1-8
Screen and Left Side Components ..............................................	1-8
Front and Right Side Components ..............................................	1-9
Top and Rear Panel Components..............................................	1-10
Bottom Panel Components .......................................................	1-11
chapter 2
FORMING A PARTNERSHIP
Step 1: Determine Computer Requirements ...................................	2-2
Step 2: Install Windows CE Services..............................................	2-3
Step 3: Configure the Communications Port ..................................	2-3
Using Windows NT Workstation................................................	2-3
Using Windows 95......................................................................	2-3
Step 4: Connect the Handheld PC to the Computer ........................	2-4
Step 5: Install the Compaq C-Series Software ................................	2-5

Contents L

chapter 3

USING THE KEYBOARD AND STYLUS

Special Keyboard Features .............................................................	3-2
Using the Application Launch Keys...........................................	3-4
Using the Dual Brightness Backlight Button .............................	3-5
Using the Stylus ..............................................................................	3-6
chapter 4
USING POWER
Using Battery Power .......................................................................	4-2
Checking Battery Power Levels .................................................	4-2
Recognizing Low Battery Indicators..........................................	4-2
Conserving Battery Power..........................................................	4-4
Replacing Batteries .........................................................................	4-5
Replacing the Main Batteries .....................................................	4-6
Replacing the Backup Battery ....................................................	4-9
Disposal and Recycling of Used Batteries....................................	4-11
Using AC Power ...........................................................................	4-11
Connecting to AC Power..........................................................	4-12
Resetting Your C-Series Handheld PC .........................................	4-13
Performing a Normal Reset ......................................................	4-13
Performing a Full Reset............................................................	4-14
chapter 5
USING THE MODEM
Safety Precautions for Modems......................................................	5-2
Connecting the Modem...................................................................	5-3
Using an External Modem ..............................................................	5-4
Connecting an External Modem.................................................	5-4
Configuring and Using the External Modem .............................	5-4
Using the Modem to Access the Internet........................................	5-5
Browsing the Internet .................................................................	5-5
chapter 6
USING PC CARDS
Supported PC Cards........................................................................	6-1
PC Card Software ...........................................................................	6-2
Operating Guidelines ......................................................................	6-2
Inserting a PC Card.........................................................................	6-3
Removing a PC Card ......................................................................	6-4

LE Contents

chapter 7

USING THE INFRARED FEATURE

Establishing an Infrared Connection ...............................................	7-2
Step 1: Configure the Software...................................................	7-2
Step 2: Set Up the Infrared Devices............................................	7-2
Step 3: Transfer Information.......................................................	7-3
Printing with the IR Port .................................................................	7-4
chapter 8
USING COMPAQ SOFTWARE
Using Voice Memo .........................................................................	8-2
Recording A Message .................................................................	8-3
Playing a Message.......................................................................	8-3
Managing Messages....................................................................	8-4
Adjusting Audio Levels ..............................................................	8-4
Using Internet Setup Utility ............................................................	8-5
Setting Up a Profile.....................................................................	8-5
Getting On the Internet ...............................................................	8-6
Using Internet Favorites Synchronizer............................................	8-7
Synchronizing Bookmarks..........................................................	8-7
Copying Bookmarks ...................................................................	8-8
Using Dictionary Synchronizer .......................................................	8-9
Using the Backup and Restore Utilities ........................................	8-10
Using Compaq Backup and Restore .........................................	8-12
Using Compaq Flash Memory Manager...................................	8-14
Using Compaq Enhanced Security................................................	8-16
Understanding the Password Levels .........................................	8-16
Setting Passwords .....................................................................	8-18
Using the Owner Control Panel Application.................................	8-21
Controlling Volume.......................................................................	8-21
Printing ..........................................................................................	8-22
Supported File Types ................................................................	8-22
Printing Guidelines ...................................................................	8-22
Printing from the Handheld PC.................................................	8-23
Setting the Alarm ..........................................................................	8-23

Contents LEE

chapter 9

CARING FOR YOUR COMPAQ C-SERIES

Routine Care ...................................................................................	9-2
Travel Guidelines............................................................................	9-3
International Travel ........................................................................	9-3
Shipping Guidelines........................................................................	9-4
chapter 10
TIPS AND TROUBLESHOOTING
Tips for Maximizing Performance................................................	10-1
Adjusting Memory....................................................................	10-1
Increasing the Data Transfer Speed..........................................	10-2
Troubleshooting ............................................................................	10-3
Solving Battery and Power Problems.......................................	10-4
Solving Keyboard and Stylus Problems ...................................	10-5
Solving Audio Problems...........................................................	10-5
Solving Memory Problems.......................................................	10-6
Solving PC Card Problems .......................................................	10-8
Solving Screen Problems..........................................................	10-9
Solving Communication Problems.........................................	10-10
Solving Security Problems .....................................................	10-13
Servicing the C-Series ................................................................	10-14
Preparing for a Technical Support Call ..................................	10-14
appendix A
WORLDWIDE TELEPHONE NUMBERS .......................................................	A-1
appendix B
HARDWARE SPECIFICATIONS.................................................................	B-1
appendix C
AGENCY REGULATORY NOTICES.............................................................	C-1
INDEX.................................................................................................	I-1

LEEE Contents

preface

BEFORE YOU BEGIN

Congratulations on your selection of the Compaq C-Series, the first professional handheld PC. Before using your C-Series, be sure to read this chapter for information about:

■documentation and online help

■customer registration

■symbols and conventions used in this guide

For More Information

References are provided as printed materials and as online information that is accessible from your handheld PC. In addition to this reference guide, the following printed references come with your handheld PC:

■Quick Setup card

■Accessories Flier

■Microsoft The Handheld PC Companion

■Important Safety Information

■Register Now card (North America only)

■Warranty and service information

Before You Begin NE

The following online and electronic references are also available.

Name:	Location:
Microsoft H/PC Help	Handheld PC
Microsoft Windows CE Services	Microsoft Desktop Software for
Help	Windows CE CD (to be installed
	on your computer)
Microsoft Handheld PC Home	www.microsoft.com/windowsce/
Page	hpc
C-Series Home Page	www.compaq.com/products/
	handhelds

For Updated Information

To learn about updates that may have occurred to your C-Series device after this document was printed, tap the Start menu on your handheld device, then tap My Documents and select

Compaq Updates.

NOTE: If no updated information is available, Compaq Updates will not appear on the screen.

Locating Information Quickly

To quickly find the information you’re looking for, use this table as a starting point.

To Find Information About:	Look Here:
Using your C-Series	C-Series Reference Guide
Using the Compaq software on	C-Series Reference Guide
your C-Series
Using the Windows CE operating	Microsoft The Handheld PC
system and software on your	Companion
C-Series	Microsoft H/PC Help
Using Windows CE Services on	Microsoft Windows CE Services
your computer	Help
The latest information and offers	C-Series Home Page
for your C-Series device and	(www.compaq.com/products/
accessories	handhelds)

NEE Before You Begin

Ordering Software on Diskette

If the computer on which you are installing Microsoft Windows CE 2.0 does not have a CD-ROM drive, you can purchase diskettes containing the Windows CE software necessary for operating your handheld PC.

To order Windows CE software diskettes, contact Compaq at 1-800-841-2761 (U.S. only) or fax a request to 510-327-4070.

NOTE: Some Windows CE applications (such as the Guided Tour and Exchange Update) are not available on diskette. To obtain these applications, visit the Microsoft web site at www.microsoft.com.

Compaq C-Series software is available only on CD-ROM.

Customer Registration

In North America

To receive the latest information on your C-Series handheld PC, as well as receive special offers on C-Series accessories and software, be sure to register with Compaq by completing and mailing the Register Now card included with your handheld PC.

Outside of North America

Outside of North America, use the Compaq Info Messenger service to obtain Internet and e-mail access to the latest software updates and service documentation for your C-Series.

Once you register with this free service at www.compaq.com/ infomessenger and build your profile(s), Info Messenger searches the Compaq web site and collects information specific to your handheld PC environment. Info Messenger then sends an e-mail alerting you when new and/or updated information is available on a Compaq customized web page.

Before You Begin NEEE

Symbols and Conventions

Some or all of the following format conventions may be used in this guide to distinguish elements of text:

■Names of keys are shown in bold type as they appear on the keyboard, for example, Ctrl, Backspace, Tab.

■Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example,

Ctrl+Alt+Delete.

■Commands are presented in lowercase, bold type as shown

here: install or a:\install.

■An arrow is used to separate icons or menu options that you

should select in succession; for example, tap

Start→Settings→Control Panel.

■When you need to type information without pressing the Enter key, you are directed to “type” the information.

■When you need to type information and press the Enter key, you are directed to “enter” the information.

WARNING:

! follow directionsTextcouldset offresultin thisin bodilymannerharmindicatesor lossthatof lifefailure. to

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

NEL Before You Begin

chapter 1

GETTING STARTED

This chapter provides information about getting started with your C-Series handheld PC, such as:

■unpacking the box

■setting up for the first time

■learning about the handheld PC features

Getting Started 1-1

Unpacking the Box

Contents of the Box

Before setting up your handheld PC, be sure your shipping box includes the following items:

handheld PC AC Adapter

! stylus (housed in the handheld PC)

"auto-sync cable

#batteries (two AA alkaline or one rechargeable NiMH, depending on your C-Series model)

Not pictured:

■modem cable (available with some models)

■CD-ROM discs (2)

■documentation

NOTE: To order accessories that did not come with your C-Series model, refer to the Accessories Flier included in the shipping box.

1-2 Getting Started

Setting Up for the First Time

To set up your handheld PC for the first time, follow the instructions below. When it is ready to use, read “C-Series at a Glance” later in this chapter to learn more about the special features of your device.

1.Turn over the handheld PC.

2.Do one of the following:

■If your C-Series comes with AA alkaline batteries, follow the steps in the illustration below. Remove the main battery cover and install the batteries as illustrated below. Be sure the positive and negative end of each battery is correctly oriented.

CAUTION: Do not install AA alkaline batteries in C-Series models that have color screens. Install only a Compaqapproved rechargeable battery pack in these models.

Installing the Alkaline Batteries

Getting Started 1-3

■If your C-Series comes with a rechargeable NiMH battery pack, follow the steps in the illustration below. Be sure the flat side of the battery is facing in toward the battery compartment as indicated.

Installing the NiMH Battery Pack

1-4 Getting Started

3. Replace the main battery cover.

Replacing the Main Battery Cover

4. Pull out the backup battery tape to activate the backup battery.

Removing the Backup Tape

Getting Started 1-5

5.If using a rechargeable NiMH battery pack, connect the unit to AC power and allow the battery pack to charge for three hours. If using AA alkaline batteries, proceed to step 6.

6.Turn over the handheld PC and raise the lid.

Raising the Lid

1-6 Getting Started

7. Press the power button to turn on power.

Pressing the Power Button

8.Follow the instructions on the screen to complete the setup process.

9.To learn more about your handheld PC, take the Welcome Tour by pressing Fn+Alt.

Once setup is complete, you may want to connect your handheld PC to a computer and load valuable Compaq software. To do so, follow the instructions provided in Chapter 2, “Forming a Partnership.”

Getting Started 1-7

C-Series at a Glance

Your handheld PC is equipped with many convenient features that make using it quick and easy. This section familiarizes you with the location and function of these features.

Screen and Left Side Components

Screen and Left Side Components

Item	Component	Function
	Screen	Displays on-screen information and
		interprets stylus taps.
	Modem	Connects an RJ-11 modem cable
	connector	(available on some models only).
!	PC Card slot	Accepts a 16-bit Type I or Type II PC
		(PCMCIA) Card. For more on this
		feature, see Chapter 6, “Using PC
		Cards.”

1-8 Getting Started

Front and Right Side Components

Front and Right Side Components

	Item	Component	Function
		Dual brightness	Provides increased lighting for better
		backlight button	viewing of the screen. For more
			information, see “Using the Dual
			Brightness Backlight Button” in Chapter 3.
		Power button	Press once to turn on the device. Press
			again to turn off.
	!	AC power	Connects to external (AC) power via the
		connector	AC Adapter.
	"	Serial connector	Connects serial devices such as the auto-
			sync cable or a printer cable.
	#	Stylus slot	Holds and protects the stylus when stylus
			is not in use.
	$	Alarm button	Press once to stop the alarm when it goes
			off. For instructions on using the alarm,
			see “Setting the Alarm” in Chapter 8.
	%	Record button	Press and hold this button while speaking
			into the microphone to record a voice
			memo.

Getting Started 1-9

Top and Rear Panel Components

Top and Rear Panel Components

	Item	Component	Function
		Battery charge	■ Turns on when the optional
		light (amber)	rechargeable NiMH battery pack is
			being recharged; also turns on when
			the device is connected to external
			power
			■ Turns off when charging is complete.
		Alarm light	■ Blinks once when the device is turned
		(green)	on.
			■ Blinks continuously when an alarm
			you have set goes off.
			■ Turns off when you press the alarm
			button or stop the alarm through the
			software.
	!	Speaker	Produces sound for the alarm, playback of
			voice memos, and other audio effects. For
			information on setting the speaker level,
			see “Controlling Volume” in Chapter 8.
	"	Microphone	Speak into the microphone while pressing
			the record button to record a voice memo.
			Works whether device is open or closed.
	#	Infrared (IR) port	Allows for wireless infrared
			communication.

1-10 Getting Started

Bottom Panel Components

Bottom Panel Components

Item	Component	Function
	Backup battery	Contains the CR2032 lithium coin battery
	compartment	which acts as a backup battery when the
		main batteries are drained or removed.
	Main battery	Holds two AA alkaline batteries or a
	compartment	rechargeable NiMH battery pack for
		supplying primary battery power to the
		device.
!	PC Card slot	Accepts a Type I or Type II PC (PCMCIA)
		Card. For more on this feature, see
		Chapter 6, “Using PC Cards.”
"	PC Card eject	Ejects a PC Card from the PC Card slot.
	lever
#	Reset button	Restarts the operating system.
		CAUTION: Pressing the reset button will
		permanently delete all of your unsaved
		information.
$	Expansion	Contains the RAM module. Accepts
	compartment	optional RAM upgrades.

Getting Started 1-11

chapter 2

FORMING A PARTNERSHIP

Your C-Series handheld PC acts much like a “computer assistant”—it supplements the capabilities of your regularly used computer when you cannot be at your desk. The handheld PC does this through “partnering” with your regular computer. A partnership is the process of establishing a connection with your regularly used computer for the purpose of synchronizing and transferring data between the computer and the handheld PC.

Forming a partnership involves five steps, each of which is discussed in this chapter:

Step 1: Determine computer requirements

Step 2: Install Windows CE Services on the computer

Step 3: Configure the computer’s communications port

Step 4: Connect the handheld PC to the computer

Step 5: Install the Compaq C-Series software

Additional information on forming a partnership can be found in Microsoft’s Handheld PC Companion and in the Windows CE Services Help that you installed on your computer.

Forming a Partnership 2-1

Step 1: Determine Computer Requirements

Before establishing a partnership, be sure your computer meets the minimum configuration requirements listed below:

■486/33DX or higher processor

■Microsoft Windows 95 (or later) or

Windows NT Workstation 4.0 (or later)

■8 MB of memory (Windows 95)

12 MB of memory (Windows NT Workstation 4.0)

■10 MB of available hard disk space

■Available 9- or 25-pin serial port (adapter required for 25-pin serial port)

■CD-ROM drive

■VGA or higher resolution graphics card

■Microsoft Mouse or compatible pointing device

NOTE: Some third-party applications may have additional configuration requirements. Refer to the documentation included with these applications for more information.

2-2 Forming a Partnership

Step 2: Install Windows CE Services

Windows CE Services is the software that allows you to synchronize data between your handheld PC and your computer. Follow the steps below to install Windows CE Services on your computer.

IMPORTANT: Before installing this software, be sure your computer meets the minimum configuration requirements listed earlier in this chapter.

1.Insert the Microsoft CD into the computer’s CD-ROM drive. (If your computer does not have a CD-ROM drive, see “Ordering Software on Diskette” for information on obtaining Windows CE diskettes.)

2.Follow the instructions included with the CD and on the computer screen to install Windows CE Services and other software.

Step 3: Configure the Communications Port

Before connecting, you must configure your computer’s COM port so that it can communicate with your handheld PC.

NOTE: This procedure covers only the configuration for an autosync cable (serial cable) connection. For information on connecting with an infrared port, RAS, or network, refer to Chapter 7, “Using the Infrared Feature,” or see “Get Connected” in the Windows CE Services Help that you installed on your computer.

Using Windows NT Workstation

Select Start→Settings→Control Panel. Choose the Ports icon. Configure a COM port for your handheld PC with the following settings: 19200 baud, 8 data bits, 1 stop bit, no parity.

Using Windows 95

Select Start→Settings→Control Panel. Choose the System icon, then select the Device Manager tab. Configure a COM port for your handheld PC with the following settings: 19200 baud,

8 data bits, 1 stop bit, no parity.

Forming a Partnership 2-3

Step 4: Connect the Handheld PC to the Computer

Once Windows CE Services is installed on your computer and the communications port is configured, you are ready to connect your handheld PC to the computer. To do so, follow the steps below.

CAUTION: Route cords and cables so that they will not be walked on, tripped over, or pinched by items placed upon or against them. Pay particular attention to the power plug, electrical outlet, and the point where cords and cables exit the device.

1.Connect the 16-pin end of the auto-sync cable to the serial connector on your handheld PC .

2.Connect the 9-pin end of the auto-sync cable to the serial

connector on your computer . (Some computers may require a 9-to-25 pin adapter in order to connect the auto-sync cable).

Connecting the Handheld PC to a Computer

NOTE: The first time you connect your handheld PC to the computer, the New Partnership Wizard appears on the screen. Follow the instructions to establish a connection between the two devices. The next time you connect, your data will be synchronized automatically, provided that you accept the default settings.

IMPORTANT: Refer to The Handheld PC Companion for more information on establishing a connection and synchronizing data.

2-4 Forming a Partnership

Step 5: Install the Compaq C-Series Software

After connecting to the computer, follow the steps below to install the Compaq software. Some software will be installed on your computer and some on your handheld PC.

1.Insert the Compaq CD into the computer’s CD-ROM drive.

2.Follow the instructions included with the CD and on the computer screen to install the Compaq software.

IMPORTANT: To avoid draining the batteries, use external power whenever your handheld PC is connected to the computer.

Forming a Partnership 2-5

chapter 3

USING THE KEYBOARD

AND STYLUS

Your C-Series handheld PC contains several keys and buttons that perform special functions. This chapter describes the following features:

■special keyboard keys and buttons

■stylus functions

Using the Keyboard and Stylus 3-1

Special Keyboard Features

Special Keyboard Features

NOTE: Location and legends of keys vary by geographic region.

Item	Component	Function
	Power button	Press once to turn on the device. Press
		again to turn off.
	Dual	Provides increased lighting for better
	brightness	viewing of the screen. For more
	backlight	information, see “Using the Dual
	button	Brightness Backlight Button” later in this
		chapter.
!	Caps	When pressed with the Shift key, works
	Shift key	like a Caps Lock key (produces capital
		letters or characters indicated on the
		upper section of the keys).
		NOTE: An icon appears in the status
		area of the taskbar when this function is
		on.
"	Contrast keys	Press Alt + (<) to decrease contrast.
	(<) (>)	Press Alt + (>) to increase contrast.
		Press Alt + both contrast keys
		simultaneously to recenter contrast.
#	Alt key	Press in conjunction with the contrast
		keys to adjust screen contrast.
		Press in conjunction with the Fn key to
		start the Welcome Tour.
		May perform application-specific
		functions.
		Continued

3-2 Using the Keyboard and Stylus

Continued

	Item	Component	Function
	$	Windows key	Press once to bring up the Start menu.
	%	Fn key	■ Press in conjunction with the
			number keys (2–9 and 0) to open
			applications quickly.
			■ Press in conjunction with the
			backlight button to toggle to a
			different backlight level
			(monochrome models only).
			■ Press in conjunction with the Alt key
			to start the Welcome Tour.
	&	Application	Press in conjunction with the Fn key to
		launch keys	open applications quickly. For more on
			this, see “Using the Application Launch
			Keys” in the following section.

Using the Keyboard and Stylus 3-3

Using the Application Launch Keys

The application launch keys provide a fast and convenient way to get to many of your favorite programs. To start a program, hold down the Fn key and press the number key below the icon for the program you want to start. (For example, press Fn+2 to start Pocket Word.) For instructions on using a program once it’s started, see The Handheld PC Companion or the online Help included with the program.

The following table lists the application launch keys and their corresponding icons and programs.

Fn + Key	Icon	Program Launched
2		Pocket Word
3		Pocket Excel
4		Pocket PowerPoint
5		Calendar
6		Contacts
7		Tasks
8		Inbox
9		World Wide Web (www)
0		Voice Memo

NOTE: Once a program is open, pressing Fn + the application’s launch key will quickly switch you to that application.

3-4 Using the Keyboard and Stylus