GE GTWN5550DWW User Manual [en, es]

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Safety Instructions...........	2 , 3	Owner's Manual
Operating Instructions
Care and Cleaning
of the Washer........................................	7
Control Panel..........................................	4
Control ...............................................	4-5
Features..............................................	6, 7
Loading and Using
the Washer....................................	7

Troubleshooting Tips.....	8-10
Consumer Support
Consumer Support...............................	12
Warranty..............................................	11

Write the model and serial numbers here:

Model#_______________

Serial #

You can find them under the lid of the washer.

О

lo

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49-90451-1

08-12 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

A M/A Q N11 NIfnI	safety, the information in this manual must be followed to minimize the risk of
^ VVr^lSI^	fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
	life.

WATER HEATER SAFETY___________________________

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

PROPER INSTALLATION

This washer must be properly Installed and located In accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737).

I Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

I Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions.

I To ensure proper installation, run two small load size Speed Wash cycles BEFORE washing the first load.

I This washer does not include water supply hoses.

GE strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed below. These hoses are manufactured and tested to meet GE specifications.

GE strongly recommends the use of new water supply hoses. Hoses degrade overtime and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Part Number	Accessory
PM14X10002	4 ft Rubber Water Supply Hoses
OR
PM14X10005	4 ft Braided Water Supply Hoses
WXlOXlOOll	Tide® Washing Machine Cleaner*
WX7X1	Washer Floor Tray

YOUR LAUNDRYAREA

Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.

Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.

^ Tide® is a registered trademark of Procter & Gamble.

Use this appliance only for its intended purpose as described in this Owner's Manual.

WHEN USING THE WASHER

Never reach into the washer while it is moving. Wait until the machine has completely stopped before opening the lid.

Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.

Do not wash or dry articles that hove been cleaned in, washed in, soaked in or spotted with combustible or explosive substances (such os wax, oil, point, gasoline, degreosers, dry-cleaning solvents, kerosene, etc.). These substances give off vapors that may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.

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I The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer's wash and core instructions.

I To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the building's distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.

NOTE: Turning the Cycle Selector Knob to an off position, pressing Power or pressing Start/Pause does NOT disconnect the appliance from the power supply.

I Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken ports, including a damaged cord or plug.

WHEN NOT IN USE

I Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years.

I Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside.

I Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner's Manual, or in published user-repair

instructions that you understand and have the skills to carry out.

I Do not tamper with the controls.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

¿rV INSTRUCTIONS

About the control panel—Quick start guide.

Throughout this manual, features and appearance may vary from your model.

Step 1

Step 2

Step 3

step 4

d>

TO Save Cu^i^Cyce

’Add fabric softener (on models with a fabric softener dispenser); see page 6 for details.

'Add detergent. GE recommends the use of High Efficiency^|J detergents in all Energy Star-rated washers.

•Loosely add items around Infusor™. Overloading may negatively impact wosn performance. Adjust the load size accordingly.

•Close lid.

NOTE: Washer will not start to fill with lid open.

Select wash cycle.

Select wash options, including Fabric Softener option.

Select options.

Perm. Press	Colors
Cosuols	Normol
Delicates	Whites
Jeans		Extra Heavy			Hot		Extra Spin
					Warm
Hand Wash		Heavy			Colors		Extended
Towels / Sheets		Normal			Cool		■I Standard
		Light			Cold		Quick
Heavy Duty		Extra Light			Tap Cold		0 No Spin I On
Speed Wash	[	S o i	^ (	Tem	Temp	(	IS p i	(seings)
Basket Clean				^			^

Hofd} s*es

ToSlaveCiurren^Cyo

• Press Start.

Power

Start

Pause

Controls		*	4
o	Wash Cycles-Cycle Selector Knob
	The wash cycle controls the length of the washing process. The knob can be turned In either direction. Turning the Cycle Selector knob after

starting a cycle will stop the washer and reset the cycle to the new selection. Press Start to begin the new cycle selection.

The chart below will help you match the wash cycle setting with your clothing.

eWash* Use eWash to save energy on specific wash cycles. eWash cannot be used on Basket Clean, Quick Rinse, and Drain & Spin wash cycles.

Whites For heavy to lightly soiled cottons, household linens, work and play clothes. This cycle provides the best overall cleaning and should be used for most everyday Items. Provides regular wash and high speed spin.

Colors For non-colorfast cottons and blends or Items that are labeled cold wash. Provides gentle wash and high speed spin.

Perm. Press For wrinkle-free and permanent press Items and knits. Provides gentle wash with periods of soak and low speed spin.

Delicates For lingerie and special-care fabrics with light to normal soil. Provides extra gentle wash and low speed spin.

Jeans For washing medium to lightly solledjeans. Provides gentle wash and high speed spin. (For heavily soiled work jeans, use Whites/Heavy cycle.)

Hand Wash For Items labeled hand washable with light soils. Provides a super gentle wash and on extra low speed spin.

Toweis/Sheets* Provides periods of agitation and soak tailored for washing towels and sheets. Provides regular wash and high speed spin.

Heavy Duty* An above normal cycle for heavily soiled or stained clothes. A soak cycle Is added and the agitate cycle Is extended for extra cleaning. This more aggressive cycle should be used sparingly.

Speed Wash* For small loads of lightly soiled Items that ore needed In a hurry. Provides regular wash and high speed spin.

Basket Clean* Use for cleaning the bosket of residue and odor. Recommended use of once per month. NOTE: Never load laundry while using Basket Clean. The laundry may become damaged or contaminated. See the Care and Cleaning section.

Quick Rinse* Rinses and spins non-soiled items where a rinse only is desired. Provides a high speed spin.

Drain & Spin For draining the tub and spinning water out of the clothes. Provides a high speed spin. * On some models

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Options

Autosoak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. On some models, this option is located on the Cycle Selector knob.

Extra Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues.

Eabric Softener

Set this option when adding fabric softener to the washer or to select the enhanced Power Rinse.

NOTE: Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.

Deiay Wash

On some models, os the Delay Wash pod is repeatedly pressed, the delay time sets to 30 minutes, 1 hour, 3 hours, 5 hours, 9 hours, and

bock to clear (0 minutes).

On other models, os the Delay Wash pod is repeatedly pressed, the delay time sets to 2 hours, 4 hours, 8 hours, and bock to clear (0 hours). For all models, if the Delay Wash pod is pressed for 3 seconds, it clears (regardless of the delay time).

Signal

Use the Signal pod to change the volume of the end of cycle signal. Press the pod until you reach the desired volume or off.

Settings

Individual settings for agitation [Soil], water temperature [Temp], and spin [Spin] con be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more energy will be used.

MySettings (on some models}

As the cycle selector knob is turned, the Soil, Temp and Spin settings change to automatic pre-set default settings. If you desire a different setting, press the appropriate pod(s). Then press and hold the My Settings pod for 3 seconds and the washer will "remember" these settings for that Knob Selection. In the future, when you turn the selector knob to that cycle, your settings will be automatically recoiled. NOTE; Signal volume cannot be set for My Settings.

Power

Press to "woke up" the display. If the display is active, press to put the washer into idle mode.

NOTE: Pressing POWER does not disconnect the appliance from the power supply.

Start

Press Start tobegin the cycle. NOTE; The lid must be closed for the washer to fill and the cycle to start. Pressing Start againwill Pause the cycle and the Cycle indicator light will blink.

To continue the cycle, press Start again or close the lid. If machine is paused more than 24 hours, the cycle will be cancelled. To stop the cycle, hold the pod for 3 seconds. If water remains in the machine, select the Drain & Spin cycleto drain tub and spin water out of the washer tub.

Raising the lid will stop agitation or spin action but does not pause the cycle.

eWash (on some models)

When the eWash pod is pressed, the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate that the most efficient settings ore on. If you change settings, the number of eMon/ior lights will decrease (or increase) to indicate decreased or increased energy efficiency settings.

Display (on some models)

The display shows the approximate time remaining until the end of the cycle.

NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The "smart" timer "learns" the amount of time it takes to fill your washer and adjusts the total time accordingly.

In addition, this display will, "scroll" the washer status:

•bALANCING Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.

•dELAY When Delayed Wash is initiated. Replaced with estimated time when cycle starts.

• End	End of current cycle.
• EILL	For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, "FILL" is scrolled
• LID	until the fill completes.
	Cycle stopped because lid is open. Close the lid.
• PAUSE	Cycle paused because the Start/Pause pod was pressed and the washer was set to Pause. Press Start pod again to
	restart the cycle.

Indicator lights

Five LED lights indicate the current washer status moving from left to right os the cycle progresses.

DSMDemand Side Management (on some models) - When connected to your power company's rote monitoring system, the washer will automatically delay storting if the rotes ore high/criticol. An "ES" will be displayed and the selected cycle will start after 4 hours or when the rotes drop to low/medium, whichever comes first. If the rotes ore not high/criticol, the selected cycle will start immediately.

About washer features.

This model has AUTOMATIC LOAD SENSING. This selection provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water during automatic load sensing if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

Note: This is a high efficiency washing machine with Infusor™ wash action. This system reguires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an lnfusor™-eguipped washer.

Liquid Bleach Funnel

The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle. m Check clothing care labels for special instructions.

[y| Measure liquid bleach carefully, following instructions on the bottle.

■ Never pour undiluted liguid chlorine bleach directly onto clothes or into the wash basket. ■ Do not pour powdered bleach into bleach funnel.

Before starting the washer, pour measured amount of bleach directly into bleach funnel. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.

■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.

Tab	The Fabric Softener Dispenser (on some models)
	The fabric softener dispenser automatically releases liquid fabric softener at the proper time.
	Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to
	empty too soon.
	Never pour fabric softener directly on clothes. This may cause stains on your clothing.

1^ Lift the tab on the fabric softener dispenser ^ top.

ryi Measure out fabric softener into the cap

—and pour the softener into the dispenser top. The fabric softener will drain into the receiving cup inside the dispenser. Use only "Ultra" or concentrated fabric softeners.

Push down on the tab to close the dispenser top. Make sure the tab is pushed down fully and snaps shut.

Q Select Fabric Softener on the control panel.

NOTE: Overfilling the dispenser will cause fabric softener to drain out of the holes in the side of the infusor when filling. Do not overfill.

NOTE: Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.

Turning

Tabs

Turning

Tabs

Cleaning the Fabric Softener Dispenser (on some models)

The Fabric Softener Dispenser is self cleaning. This dispenser should not require regular cleaning like standard fabric softener dispensers. Wipe down exterior surfaces of the dispenser as needed. If cleaning of the internal dispenser components is needed, follow these steps after the wash cycle is complete:

[Y| Lift the dispenser top tab and turn the top counterclockwise using the 2 turning tabs shown. Lift the dispenser out of the Infusor™.

Q Clean out any buildup from inside the Infusor™ with a soft cloth or toothbrush. Ensure the three rectangular holes in the bottom that allow the fabric softener to drain are not blocked.

Gently pull the cap away from the '—' dispenser cup to separate.

m Wipe surfaces with a soft cloth or soak the '—' parts in a solution of 1 gallon warm water, 1/4 cup liquid detergent and 1 cup bleach. Ensure the small hole in the top surface of

the cap and its associated tube are not obstructed.

Reassemble the dispenser cup and cap by

— snapping them together.

Place the dispenser assembly into the Infusor™. Turn the top clockwise using the 2 turning tabs shown. Push down on the tab to close the dispenser top. Make sure the tab is pushed down fully and snaps shut.

l-oading and using the washer.

Always follow fabric manufacturer's core label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, délicates) and whether the

Proper Use of Detergent

Add detergent and fabric softener before adding items so that the detergent can work effectively. Using too little or too much detergent is a common cause of laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly soiled load.

For spots, apply pre-treatment to items as recommended on the product label. Application should be made in

the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.

Loading the Washer________

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket. To add items after washer has started, lift the lid and submerge additional items around the outside of the basket.

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fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy).

GE recommends the use of High Efficiency ( detergents in all Energy Star rated washers.

HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Do not place large items such as sheets, blankets and towels across the Infusor™. Load them around the outside of the basket.

Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).

Washer will not agitate or spin with the lid up, however the timer will continue to run.

Care and cleaning of the washer.

Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean, soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Use the Basket Clean cycle:

Using the washing machine In a humid space for a long period of time may lead to a buildup of black mold and germs In the air Inside the washer bosket and affect your health. If you clean the washer tub regularly on a monthly basis using Basket Clean It will keep the washer bosket clean for hygienic use.

1Add tub cleaner or lime scale remover Into the detergent dispenser drawer.

•Do not exceed the maximum detergent limit line when you odd It. Detergent may remain In the washer tub after cleaning.

•When you use liquid chiorine bieach, load It Into the liquid chlorine bleach comportment.

•When you use a powdered cieaner, pull out the liquid detergent cup and odd It Into the main wash detergent comportment.

•When you use cieaning tabiets, place them directly Into the washer tub. (Do not odd tablet cleaner to the drawer.)

2Press the Power button.

3Turn the selector knob to Basket Ciean.

4Press the Start button.

NOTES:

•Never load laundry while using Basket Ciean. The laundry may become damaged or become

contaminated. Moke sure to clean the washer bosket when It Is empty.

•It Is recommended to leave the lid open after finishing the laundry to keep the tub clean.

•It Is recommended that Basket Ciean should be repeated monthly.

•If mildew or musty smell already exists, run Basket Ciean for 3 consecutive weeks.

Giass Lid (on some models]-.Use a clean, soft cloth dampened with a vinegar and water solution.

Fiii Hoses: GE recommends changing the hoses every 5 years.

Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.

Interior. The occasional use of a cycle that contains bleach will keep the Inside of the washer clean.

Moving and Storage: Ask the service technician to remove water from drain pump and hoses. See the Installation Instructions pocked with product for Information on how to reinstall the shipping rod to keep the tub stationary when moving the washer. For more

Information, visit GEAppliances.com or call 800.GE.CARES

(800.432.2737). Do not store the washer where It will be exposed to weather.

Long Vacations: Be sure water supply Is shut off at
faucets. Drain all water from hoses If weather will be ^	'
below freezing.

Before you call for service^

Troubleshooting Tips

Save time and moneyl Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER	Possible Causes	What To Do
Water level seems low	This is normal	• Water may not cover the top level of the clothes.
		This is normal for this high efficiency washer.
Water fills and drains	Drain stand pipe is too low	• The drain stand pipe must be above 30".
at the same time
Too many suds	Too much detergent	• Measure your detergent carefully. Use less soap if you have
		soft water, a smaller load or a lightly soiled load.
	Type of detergent	• Switch to detergent.
	Soft water	• Try less detergent.
Water leaks	Using too much detergent	• Use less detergent. Use less soap if you have soft water,
	in washer	a smaller load or a lightly soiled load.
	Type of detergent	• Switch to detergent.
	Fill hoses or drain hose is	• Make sure hose connections are tight at faucets and
	improperly connected	rubber washers are installed. Moke sure end of drain hose
		is correctly inserted in and secured to drain facility.
	Household drain may	• Check household plumbing. You may need to call
	be clogged	a plumber.
	Drain hose is loose	• Make sure drain hose is fully seated in bock of washer and
		that the two retaining screws ore fully seated.
	Drain hose rubs on wall	• Moke sure drain hose does not moke contact with the wall.
		May cause excessive wear on the hose.
	Constant water pressure	• Tighten hoses at the faucets and turn the water off after each use.
	to the fill hoses at the	• Check condition of the fill hoses; they should be replaced
	water source	every 5 years.
Water temperature	Cooler water temperatures	• New laundry detergents hove been formulated to work
seems incorrect	provide improved energy	with cooler water temperatures without affecting wash
	efficiency	performance.
	Water supply is turned off	• Turn both hot and cold faucets fully on and moke sure
	or improperly connected	hoses ore connected to correct faucets.
	Water valve screens are	• Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect
		the hoses and turn the water back on.
	Cool/Cold Water when	• This is normal. PerfecTemp senses water temperature and
	selecting Hot	optimizes for best results. Cold water is added periodically
		when hot is selected.
	House water heater is	• Make sure house water heater is delivering water at
	not set properly	120°F-140°F(48°C-60°C).
Water pumped out before	Lid lifted or cycle was put in	• Reset cycle.
cycle is complete	pause for over 24 hours
Water won't drain	Drain hose is kinked or	• Straighten drain hose and moke sure washer is not sitting on it.
	improperly connected	• Top of drain outlet should be less than 6 ft (1.8 m)
		above floor.
Washer pauses during	The Auto Soak Option	• This is normal. The washer alternates between agitate and
wash cycle	was chosen	soak during these cycles to get your clothes cleaner with
		less wear.
Washer pauses during	This is normal	• The washer may pause during the spin cycle to remove
spin cycle		soapy water more efficiently.
Washer does not fill	This is normal	• The lid must be closed for washer to fill or operate.
when lid is open

8