Dell P2217H/P2317H/P2317HWH/
P2417H/P2717H Monitor
User’s Guide
Model: P2217H/P2317H/P2317HWH/P2417H/P2717H
Regulatory model: P2217Hb, P2217Hc, P2317Hb, P2317Ht,
P2317HWHb, P2417Hb, P2417Hc, P2717Ht
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
____________________
Copyright © 2016 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 05 |
Rev. A01 |
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . . . 35
Contents | 3
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . .51
Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjusting the Rotation Display Settings of Your System . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . . . 59
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 60
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
Monitor
Stand Riser
Stand Base
About Your Monitor |
| |
5 |
Power Cable (Varies by Countries)
VGA Cable
DP Cable
USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor)
•Drivers and Documentation Media
•Quick Setup Guide
•Safety, Environmental, and Regulatory Information
6| About Your Monitor
Product Features
The Dell P2217H/P2317H/P2317HWH/P2417H/P2717H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
•P2217H: 54.6 cm (21.5-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions.
•P2317H/P2317HWH: 58.4 cm (23-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions.
•P2417H: 60.5 cm (23.8-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions.
•P2717H: 68.6 cm (27-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions.
•Color gamut of 72% NTSC.
•Tilt, swivel, height, and rotate adjustment capabilities.
•Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
•Digital connectivity with DisplayPort and HDMI.
•Equipped with 1 USB upstream port and 4 USB downstream ports.
•Plug and play capability if supported by your system.
•On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
•Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), and product documentation.
•Security lock slot.
•Stand lock.
•0.3 W standby power when in sleep mode.
•Energy Gauge shows the energy level being consumed by the monitor in real time.
•Optimize eye comfort with a flicker-free screen and ComfortView feature which minimizes blue light emission.
About Your Monitor |
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7 |
Identifying Parts and Controls
Front View
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Front panel controls |
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Label |
Description |
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1 |
Function buttons (For more information, see Operating the Monitor) |
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2 |
Power On/Off button (with LED indicator) |
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8| About Your Monitor
Back View
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Back view with monitor stand |
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Label |
Description |
Use |
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1 |
VESA mounting holes |
Wall mount monitor using VESA-compatible wall |
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(100 mm x 100 mm - |
mount kit (100 mm x 100 mm). |
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behind attached VESA |
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Cover) |
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2 |
Regulatory label |
Lists the regulatory approvals. |
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3 |
Stand release button |
Releases stand from monitor. |
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4 |
Security lock slot |
Secures monitor with security lock (security lock |
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not included). |
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5 |
Barcode, serial number, |
Refer to this label if you need to contact Dell for |
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and Service Tag label |
technical support. |
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6 |
Dell Soundbar mounting |
Attaches the optional Dell Soundbar. |
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slots |
NOTE: Please remove the plastic strip covering the |
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mounting slots before affixing the Dell Soundbar. |
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7 |
Cable-management slot |
Use to organize cables by placing them through |
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the slot. |
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About Your Monitor |
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9 |
Side View
Label |
Description |
Use |
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1 |
USB downstream port |
Connect your USB device. |
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NOTE: To use this port, you must connect the USB |
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cable (shipped with your monitor) to the USB- |
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upstream port on the monitor and to your computer. |
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10 |
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About Your Monitor |
Bottom View
Bottom view without monitor stand
Label |
Description |
Use |
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1 |
Power cable |
Connect the power cable. |
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connector |
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2 |
HDMI port |
Connect your computer with HDMI cable (cable not |
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included). |
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3 |
DisplayPort |
Connect your computer with DP cable. |
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4 |
Stand lock feature |
To lock the stand to the monitor using a M3 x 6 mm |
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screw (screw not included). |
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5 |
VGA connector |
Connect your computer with VGA cable. |
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6 |
USB upstream port |
Connect the USB cable (shipped with your monitor) |
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to this port and your computer to enable the USB |
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ports on your monitor. |
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7 |
USB downstream port |
Connect USB device. |
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NOTE: To use this port, you must connect the USB |
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cable (shipped with your monitor) to the USB- |
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upstream port on the monitor and to your computer. |
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About Your Monitor |
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11 |
Monitor Specifications
Model |
P2217H |
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P2317H/P2317HWH |
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Screen type |
Active matrix - TFT LCD |
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Panel technology |
In-Plane Switching Technology |
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Aspect ratio |
16:9 |
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16:9 |
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Viewable image |
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Diagonal |
546.10 mm (21.5 inches) |
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584.20 mm (23 inches) |
Horizontal, Active Area |
476.06 mm (18.74 inches) |
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509.18 mm (20.05 inches) |
Vertical, Active Area |
267.79 mm (10.54 inches) |
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286.42 mm (11.28 inches) |
Area |
127484.10 mm2 (197.6 inch2) |
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145839.33 mm2 (226.05 |
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inch2) |
Pixel pitch |
0.248 mm x 0.248 mm |
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0.265 mm x 0.265 mm |
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Pixel per inch (PPI) |
102 |
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96 |
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Viewing angle |
178° (vertical) typical |
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178° (horizontal) typical |
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Brightness |
250 cd/m² (typical) |
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Contrast ratio |
1000 to 1 (typical) |
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4 Million: 1 (Dynamic) |
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Display screen coating |
Anti-Glare with 3H hardness |
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Backlight |
White LED edgelight system |
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Response time (typical) |
6 ms (gray to gray) |
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Color depth |
16.7 million colors |
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Color gamut |
82% NTSC (CIE1976)* |
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Built-in devices |
• USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) |
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• 2 x USB 3.0 downstream ports |
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• 2 x USB 2.0 downstream ports |
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Connectivity |
• 1 x DP 1.2 |
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• 1 x HDMI 1.4 |
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• 1 x VGA |
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• 1 x USB 3.0 port - Upstream |
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• 2 x USB 3.0 port - Side |
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• 2 x USB 2.0 port - Bottom |
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Border width (edge of |
11.4 mm (Top/Left/Right) |
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11.4 mm (Top/Left/Right) |
monitor to active area) |
18.1 mm (Bottom) |
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18.1 mm (Bottom) |
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Adjustability
12 |
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About Your Monitor |
Height adjustable stand |
130 mm |
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Tilt |
-5° to 21° |
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Swivel |
-45° to 45° |
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Pivot |
90° (clockwise) |
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Dell Display Manager |
Yes |
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Compatibility |
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Security |
Security lock slot (cable lock sold separately) |
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Model |
P2417H |
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P2717H |
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Screen type |
Active matrix - TFT LCD |
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Panel technology |
In-Plane Switching Technology |
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Aspect ratio |
16:9 |
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16:9 |
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Viewable image |
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Diagonal |
604.52 mm (23.8 inches) |
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685.80 mm (27 inches) |
Horizontal, Active Area |
527.04 mm (20.75 inches) |
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597.92 mm (23.54 inches) |
Vertical, Active Area |
296.46 mm (11.67 inches) |
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336.30 mm (13.24 inches) |
Area |
156246.27 mm2 (242.18 |
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201073.77 mm2 (311.65 inch2) |
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inch2) |
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Pixel pitch |
0.275 mm x 0.275 mm |
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0.311 mm x 0.311 mm |
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Pixel per inch (PPI) |
93 |
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82 |
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Viewing angle |
178° (vertical) typical |
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178° (horizontal) typical |
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Brightness |
250 cd/m² (typical) |
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300 cd/m² (typical) |
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Contrast ratio |
1000 to 1 (typical) |
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4 Million: 1 (Dynamic) |
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Display screen coating |
Anti-Glare with 3H hardness |
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Backlight |
White LED edgelight system |
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Response time (typical) |
6 ms (gray to gray) |
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Color depth |
16.7 million colors |
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Color gamut |
82% NTSC (CIE1976)* |
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Built-in devices |
• USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) |
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• 2 x USB 3.0 downstream ports |
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• 2 x USB 2.0 downstream ports |
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About Your Monitor |
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13 |
Connectivity |
• 1 x DP 1.2 |
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• 1 x HDMI 1.4 |
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• 1 x VGA |
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• 1 x USB 3.0 port - Upstream |
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• 2 x USB 3.0 port - Side |
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• 2 x USB 2.0 port - Bottom |
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Border width (edge of |
11.4 mm (Top/Left/Right) |
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11.6 mm (Top/Left/Right) |
monitor to active area) |
18.1 mm (Bottom) |
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18.2 mm (Bottom) |
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Adjustability |
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Height adjustable stand |
130 mm |
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Tilt |
-5° to 21° |
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Swivel |
-45° to 45° |
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Pivot |
90° (clockwise) |
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Dell Display Manager |
Yes |
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Compatibility |
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Security |
Security lock slot (cable lock sold separately) |
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* Color gamut (typical) is based on CIE1976 (82% NTSC) and CIE1931 (72% NTSC) test standards.
Resolution Specifications
Model |
P2217H/P2317H/P2317HWH/P2417H/P2717H |
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Horizontal scan range |
30 kHz to 83 kHz (automatic) |
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Vertical scan range |
56 Hz to 76 Hz (automatic) |
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Maximum preset resolution |
1920 x 1080 at 60 Hz |
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Supported Video Modes
Model |
P2217H/P2317H/P2317HWH/P2417H/P2717H |
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Video display capabilities (VGA, |
480i, 480p, 576i, 576p, 720p, 1080i, 1080p |
HDMI & DP playback) |
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14 |
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About Your Monitor |
Preset Display Modes
Display Mode |
Horizontal |
Vertical |
Pixel Clock |
Sync Polarity |
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Frequency (kHz) |
Frequency |
(MHz) |
(Horizontal/ |
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(Hz) |
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Vertical) |
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VESA, 640 x 480 |
31.5 |
60.0 |
25.2 |
-/- |
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VESA, 640 x 480 |
37.5 |
75.0 |
31.5 |
-/- |
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IBM, 720 x 400 |
31.5 |
70.0 |
28.3 |
-/+ |
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VESA, 800 x 600 |
37.9 |
60.0 |
40.0 |
+/+ |
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VESA, 800 x 600 |
46.9 |
75.0 |
49.5 |
+/+ |
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VESA, 1024 x 768 |
48.4 |
60.0 |
65.0 |
-/- |
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VESA, 1024 x 768 |
60.0 |
75.0 |
78.8 |
+/+ |
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VESA, 1152 x 864 |
67.5 |
75.0 |
108.0 |
+/+ |
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VESA, 1280 x 1024 |
64.0 |
60.0 |
108.0 |
+/+ |
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VESA, 1280 x 1024 |
80.0 |
75.0 |
135.0 |
+/+ |
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VESA, 1600 x 900 |
60.0 |
60.0 |
108.0 |
+/+ |
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VESA, 1920 x 1080 |
67.5 |
60.0 |
148.5 |
+/+ |
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Electrical Specifications
Model |
P2217H/P2317H/P2317HWH/P2417H/P2717H |
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Video input signals |
• Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 |
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ohm input impedance |
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• HDMI 1.4, 600 mV for each differential line, 100 ohm |
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input impedance per differential pair |
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• DisplayPort 1.2, 600 mV for each differential line, 100 |
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ohm input impedance per differential pair |
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AC input voltage/frequency/ |
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A |
current |
(typical) |
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Inrush current |
• 120 V: 30 A (Max.) at 0 °C (cold start) |
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• 220 V: 60 A (Max.) at 0 °C (cold start) |
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About Your Monitor |
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15 |
Physical Characteristics
Model |
P2217H |
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P2317H/P2317HWH |
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Signal cable type |
• Analog: D-Sub, 15 pins |
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• Digital: DisplayPort, 20 pins |
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• Digital: HDMI, 19 pins (cable not included) |
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• Universal Serial Bus: USB, 9 pins |
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Dimensions (with stand) |
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Height (extended) |
477.8 mm (18.81 inches) |
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487.1 mm (19.17 inches) |
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Height (compressed) |
354.4 mm (13.95 inches) |
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357.1 mm (14.06 inches) |
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Width |
498.9 mm (19.64 inches) |
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532.0 mm (20.94 inches) |
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Depth |
180.0 mm (7.09 inches) |
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180.0 mm (7.09 inches) |
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Dimensions (without stand) |
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Height |
297.3 mm (11.70 inches) |
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315.9 mm (12.43 inches) |
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Width |
498.9 mm (19.64 inches) |
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532.0 mm (20.94 inches) |
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Depth |
50.3 mm (1.98 inches) |
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50.3 mm (1.98 inches) |
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Stand dimensions |
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Height (extended) |
400.8 mm (15.78 inches) |
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400.8 mm (15.78 inches) |
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Height (compressed) |
354.4 mm (13.95 inches) |
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354.4 mm (13.95 inches) |
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Width |
242.6 mm (9.55 inches) |
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242.6 mm (9.55 inches) |
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Depth |
180.0 mm (7.09 inches) |
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180.0 mm (7.09 inches) |
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Weight |
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Weight with packaging |
6.86 kg (15.09 lb) |
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7.34 kg (16.18 lb) |
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Weight with stand |
5.37 kg (11.81 lb) |
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5.59 kg (12.32 lb) |
assembly and cables |
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Weight without stand |
2.81 kg (6.18 lb) |
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3.06 kg (6.75 lb) |
assembly (For wall |
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mount or VESA mount |
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considerations - no |
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cables) |
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Weight of stand |
2.10 kg (4.63 lb) |
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2.10 kg (4.63 lb) |
assembly |
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Front frame gloss |
2-4 |
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2-4 |
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16 |
| |
About Your Monitor |
Model |
P2417H |
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P2717H |
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Signal cable type |
• Analog: D-Sub, 15 pins |
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• Digital: HDMI, 19 pins (cable not included) |
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• Digital: DisplayPort, 20 pins |
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• Universal Serial Bus: USB, 9 pins |
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Dimensions (with stand) |
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Height (extended) |
492.1 mm (19.37 inches) |
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544.9 mm (21.45 inches) |
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Height (compressed) |
362.1 mm (14.26 inches) |
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415.3 mm (16.35 inches) |
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Width |
549.8 mm (21.65 inches) |
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621.1 mm (24.45 inches) |
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Depth |
180.0 mm (7.09 inches) |
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200.3 mm (7.89 inches) |
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Dimensions (without stand) |
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Height |
326.0 mm (12.83 inches) |
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366.1 mm (14.41 inches) |
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Width |
549.8 mm (21.65 inches) |
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621.1 mm (24.45 inches) |
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Depth |
50.3 mm (1.98 inches) |
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50.3 mm (1.98 inches) |
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Stand dimensions |
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Height (extended) |
400.8 mm (15.78 inches) |
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433.4 mm (17.06 inches) |
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Height (compressed) |
354.4 mm (13.95 inches) |
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387.2 mm (15.24 inches) |
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Width |
242.6 mm (9.55 inches) |
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292.4 mm (11.51 inches) |
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Depth |
180.0 mm (7.09 inches) |
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200.3 mm (7.89 inches) |
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Weight |
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Weight with packaging |
7.63 kg (16.78 lb) |
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9.76 kg (21.52 lb) |
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Weight with stand |
5.90 kg (12.98 lb) |
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7.44 kg (16.40 lb) |
assembly and cables |
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Weight without stand |
3.33 kg (7.32 lb) |
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4.58 kg (10.10 lb) |
assembly (For wall |
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mount or VESA mount |
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considerations - no |
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cables) |
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Weight of stand |
2.10 kg (4.63 lb) |
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2.44 kg (5.38 lb) |
assembly |
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Front frame gloss |
2-4 |
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2-4 |
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About Your Monitor |
| |
17 |
Environmental Characteristics
Model |
P2217H |
P2317H/ |
P2417H |
P2717H |
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P2317HWH |
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Compliant Standards
• ENERGY STAR certified Monitor
• EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country
• RoHS-compliant
• TCO-Certified Displays
• BFR/PVC Free monitor (excluding external cables)
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating |
0 °C to 40 °C (32 °F to 104 °F) |
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Non-operating |
• Storage: -20 °C to 60 °C (-4 °F to 140 °F) |
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• Shipping: -20 °C to 60 °C (-4 °F to 140 °F) |
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Humidity |
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Operating |
10% to 80% (non-condensing) |
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Non-operating |
• Storage: 5% to 90% (non-condensing) |
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• Shipping: 5% to 90% (non-condensing) |
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Altitude |
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Operating |
5,000 m (16,404 ft) (maximum) |
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Non-operating |
12,192 m (40,000 ft) (maximum) |
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Thermal |
• 126.24 BTU/ |
• 129.66 BTU/ |
• 133.07 BTU/ |
• 187.66 BTU/ |
dissipation |
hour |
hour |
hour |
hour |
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(maximum) |
(maximum) |
(maximum) |
(maximum) |
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• 58.01 BTU/ |
• 61.42 BTU/ |
• 64.83 BTU/ |
• 78.48 BTU/ |
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hour |
hour |
hour |
hour |
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(typical) |
(typical) |
(typical) |
(typical) |
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Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
18 |
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About Your Monitor |
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