Canon Pixma iP5300 Service Manual. Parts Catalog

PIXMA iP5300

Service Manual

Revision 0

QY8-13BB-000

COPYRIGHTc2006 CANON INC. CANON PIXMAiP5300 082006 XX 0.00-0

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.

Copyright © 2006 by Canon Inc. CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

PIXMA iP5300

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP5300:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP5300

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP5300

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP5300

Reference

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.

<I. MANUAL OUTLINE>

PIXMA iP5300

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2.LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3.REPAIR

3-1. Notes on Service Part Replacement

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1)Paper feed motor adjustment

(2)Grease application

(3)Ink absorber counter setting

(4)User mode

(5)Service mode

Service test print, EEPROM initialization, Ink absorber counter resetting Destination setting

LF / Eject correction Left margin correction

3-4. Verification Items

(1)Service test print

(2)EEPROM information print

4.MACHINE TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1.NEW TECHNOLOGIES

2.CLEANING MODE AND AMOUNT OF INK PURGED 2-1. Cleaning

2-2. Moisturizing Timer Sequence

3.PRINT MODE

4.FAQ (Problems Specific to the iP5300 and Corrective Actions)

Part 3: APPENDIX

1.BLOCK DIAGRAM

2.CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board

2-2. Carriage Board (Print Head Connector)

3.PIXMA iP5300 SPECIFICATIONS

<II. TABLE OF CONTENTS>

Part 1: MAINTENANCE	TABLE OF CONTENTS

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

(1) Adjustment

		Adjustment		Timing		Purpose		Tool		Approx. time
		Destination settings		- At logic board		To set destination.		None.		1 min.
		(EEPROM settings)		replacement				Perform in the
								service mode.
		Ink absorber counter		- At logic board		To reset the ink absorber counter.		None.		1 min.
		resetting		replacement				Perform in the
		(EEPROM settings)		- At ink absorber				service mode.
				replacement
		Paper feed motor position		- At paper feed		To adjust the belt tension.(Position the		None.		5 min.
		adjustment		motor replacement		paper feed motor so that the belt is
						stretched tight.)
		CD / DVD detection sensor		- At logic board		To correct the light volume for the CD /		None.		2 min.
		light volume correction		replacement		DVD detection sensor.		Perform in the
				- At carriage unit				service mode.
				replacement
		Grease application		- At carriage unit		To maintain sliding properties of the		FLOIL KG-		1 min.
				replacement		following items:		107A
				- At lift cam		- Carriage shaft
				replacement		- Lift cam bushing
				- To gears		- Printer sliding portions (gears)
		Ink system function check		- At logic board		To maintain detection functionality for		None.		1 min.
				replacement		presence of the ink tanks and each ink tank		Perform in the
				- At platen unit		position.		service mode.
				replacement
				- At carriage unit
				replacement
		LF correction		- At logic board		To correct line feeding.		None.		5 min.*
				replacement				Perform in the
				- At feed roller ass'y				service mode.
				replacement
		Eject correction		- At logic board		To maintain the paper eject accuracy		None.
New				replacement
				- At platen unit
				replacement

* LF and eject corrections are performed at the same time.

Caution: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not readjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-1

1-2. Customer Maintenance

Adjustment		Timing		Purpose		Tool		Approx. time
Automatic print		- At print head replacement		To secure the dot		- 2 sheets of Matte Photo Paper		13 min.
head alignment		- When print quality is not satisfying,		placement		(MP-101)
		and not improved by print head		accuracy.		- Printer buttons
		cleaning.				- Computer (automatic alignment
						via printer driver)
Manual print head		- At print head replacement		To secure the dot		- 5 sheets of plain paper		15 min.
alignment		- When print quality is not satisfying,		placement		- Printer buttons
		and not improved by print head		accuracy.		- Computer (printer driver with
		cleaning.				the manual print head
						alignment selected)
Print head cleaning		When print quality is not satisfying.		To improve nozzle		- Printer buttons		1 min.
				conditions.		- Computer (printer driver)
Print head deep		When print quality is not satisfying, and		To improve nozzle		- Computer (printer driver)		2 min.
cleaning		not improved by print head cleaning.		conditions.
Ink tank		When an ink tank becomes empty. ("No		―		―		2 min.
replacement		ink error" displayed on the monitor, or
		short flashing of an ink tank LED)
Paper feed roller		When paper does not feed properly.		To clean the paper		- Printer buttons		2 min.
cleaning				feed rollers.
CD / DVD print		At CD / DVD printing, when necessary.		To correct CD /		- Computer (application software)		5 min.
position adjustment				DVD print
				position.
Bottom plate		When the back side of the paper is		To clean the		- Plain paper		1 min.
cleaning		smeared.		platen ribs.		- Computer (printer driver)
ASF subroller		When the paper fed from the ASF is		To clean the ASF		- Plain paperPrinter buttons		1 min.
cleaning		smeared due to ink mist attached to the		sub-rollers.		See Part 2, 4. FAQ, How to
		ASF sub-rollers.				make and set the ASF sub-
						roller cleaning sheet, for
						details.

1-2

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume: 21,000 pages

Black	1500 character pattern	8,400 pages
Color	7.5% duty per color pattern	6,300 pages
	A4, photo, borderless printing	400 pages
	4 x 6, photo, borderless printing	4,400 pages
	Postcard, photo, borderless printing	1,500 pages

(II) Years of use: 5 years of use

(2)Print head

Print volume: 28,560 pages

(3) Ink tank (target value)

Average yield		PGI-5BK		CLI-8BK		CLI-8C		CLI-8M		CLI-8Y
( ): Estimated supplemental yield
Color document (ISO/IEC FCD24712)*1		530 pages		(5,395 pages)		890 pages		695 pages		710 pages
Photo (4" x 6")*2		(4,340 pages)		(1,600 pages)		436 pages		290 pages		331 pages

*1: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by continuous printing.

*2: When printing Canon standard patterns on 4" x 6" Photo Paper Plus Glossy continuously with the default settings of Photo Paper Plus Glossy using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing Wizard. Declared yield value determined based on Canon standard method referring to ISO/IEC FCD24712.

Note: Ink yield may vary depending on texts/photos printed, applications software used, print mode and type of paper used.

1-4. Special Tools

Name		Tool No.		Price		Application		Remarks
				(JPY)
FLOIL KG-107A		QY9-0057-000	210			To the carriage shaft sliding portions, and lift cam		In common with the
						bushing		S520.

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the top cover is opened, and the carriage moves to the center).

<Part 1: 1. MAINTENANCE>

1-3

Part 1: MAINTENANCE	TABLE OF CONTENTS

2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

LED		Error
blinking		[Error code]
2 times		No paper in the ASF. [1000]
		No CD / DVD tray. [1001]

Solution		Remarks

Set the paper in the ASF, and press the

Resume/Cancel button.

Set the CD / DVD tray, and press the

Resume/Cancel button.

	No paper in the cassette.	Set the paper in the cassette, and press the
	[1003]	Resume/Cancel button.
	No CD or DVD. [1002]	Set a CD or DVD in the CD / DVD tray (which is
		ejected at error occurrence), and inset the CD /
		DVD tray in the proper position. Then, press the
		Resume/Cancel button.
3 times	Paper jam. [1300]	Remove the jammed paper, and press the	Error during paper feeding from the ASF
		Resume/Cancel button.
	Paper jam in the rear guide.		Error in the duplexing transport unit
	[1303]

Paper jam in the under guide. [1304]

Front door close error.	Open the paper output tray.
[1250]

Error during paper feeding from the cassette

The error is indicated if the paper output tray is closed at start of a print job, or while a print job is being performed.

4 times	Ink may have run out.
	[1600]
	Ink tank not installed.
	[1660]
5 times	- Print head not installed, or
	not properly installed.
	[1401]
	- Print head temperature
	sensor error. [1403]
	- Faulty EEPROM data of
	the print head. [1405]
	- Print head hardware error.
	[1682]
6 times	Inner cover open during
	printing on paper (print
	continuable). [1851]
	Inner cover open during
	printing on paper (print
	NOT continuable). [1856]
	Inner cover closed before
	start of CD / DVD printing
	(print continuable). [1850]
	Inner cover closed during
	CD / DVD printing (print
	NOT continuable). [1855]

Replace the applicable ink tank, or press the Resume/Cancel button to clear the error without ink tank replacement.

Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light red.

Install the print head properly.

Close the inner cover, and press the Resume/Cancel button.

Close the inner cover, and press the Resume/Cancel button to clear the error. The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page.

Open the inner cover which functions as the CD / DVD tray feeder, set the CD / DVD tray in the feeder, and press the Resume/Cancel button.

Open the inner cover, and press the Resume/Cancel button to clear the error. The CD or DVD being printed at error occurrence will be ejected without

1-4

When the error is cleared by pressing the Resume/Cancel button, ink may run out during printing.

printing the remaining data for the ejected CD or DVD, then the next print job will be performed.

7 times	Multiple ink tanks of the	Replace the wrong ink tank(s) with the correct one
	same color installed. [1681]	(s).
	Ink tank in a wrong	Install the ink tank(s) in the correct position.
	position. [1680]
8 times	Warning: The ink absorber	Press the Resume/Cancel button.	The service call error, indicating the ink
	becomes almost full. [1700]		absorber is full, is likely to occur soon.
9 times	The connected digital	Remove the cable between the camera and the
	camera or digital video	printer.
	camera does not support
	Camera Direct
	Printing. [2001]

10 times Automatic duplex printing	Press the Resume/Cancel button to eject the paper
cannot be performed. [1310]	being used at error occurrence. Printing will resume
	from on the front side of the next page.

11 times Failed in automatic print head alignment. [2500]

Press the Resume/Cancel button.

-If paper is being fed at error occurrence, the error is indicated after the paper is ejected.

-If the error occurs, the print head alignment values are not changed.

-After exit from the error by the Resume/Cancel button, the automatic print head alignment will not be re-done.

Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).

The error will occur (a) when the print head alignment pattern is not printed due to no ink or non-ejection of ink, (b) when the sensor's AD value is incorrect, or (c) when the paper is shorter than the specified length.

13 times	The remaining ink amount	Replace the applicable ink tank with a new one, and
	unknown. [1683]	close the scanning unit (printer cover).
		Printing with a once-empty ink tank can damage the
		printer.
		To continue printing without replacing the ink tank
		(s), press the Resume/Cancel button for 5 sec. or
		longer to disable the function to detect the
		remaining ink amount. After the operation, it is
		recorded in the printer EEPROM that the function
		to detect the remaining ink amount was disabled.
14 times	Ink tank not recognized.	A non-supported ink tank is installed (the ink tank
	[1684]	LED is turned off). Install the supported ink tanks.
15 times	Ink tank not recognized.	A hardware error occurred in an ink tank (the ink
	[1410 to 1414]	tank LED is turned off). Replace the ink tank(s).
		Each error code corresponds to each ink tank, from
		left (the opposite side of the home position) to right,
		respectively. Error code 1410 is for the leftmost ink
		tank (PGI-5BK).

The error is indicated when raw ink is detected but the dot count number exceeds the threshold of complete exhaustion of ink.

Ink tank positioning (from left to right): BK, PigBK, Y, M, C

16 times No ink. [1688]	Replace the empty ink tank(s), and close the
	scanning unit (printer cover).
	Printing with an empty ink tank can damage the
	printer.
	To continue printing without replacing the ink tank
	(s), press the Resume/Cancel button for 5 sec. or
	longer to disable the function to detect the
	remaining ink amount. After the operation, it is
	recorded in the printer that the function to detect the
	remaining ink amount was disabled.

The error is indicated when "no raw ink" is detected and when the dot count number exceeds the threshold of complete exhaustion of ink.

1-5

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (Power LED), or Alarm LED Lit in Orange)

Cycles of blinking in				Solution
orange (Alarm LED)		Error
and green (Power				(Replacement of listed parts, which are likely to be faulty)
LED)
2 times		Carriage error [5100]		- Carriage unit (QM2-3999)
				- Timing slit strip film (QC1-6526)
				- Logic board ass'y (QM3-0833)*1
				- Carriage motor (QK1-1500)
3 times		Line feed error [6000]		- Timing sensor unit (QM3-1271)
				- Timing slit disk film (QC2-0475)
				- Feed roller ass'y (QL2-1490)
				- Logic board ass'y (QM3-0833)*1
				- Paper feed motor (QK1-1502)
4 times		Purge cam sensor error [5C00]		- Purge unit (QM3-0007)
				- Logic board ass'y (QM3-0833)*1
5 times		ASF (cam) sensor error [5700]		- Sheet feed unit (QM2-3902)
6 times		Internal temperature error [5400]		- Logic board ass'y (QM3-0833)*1
				- Carriage unit (QM2-3999)
7 times		Ink absorber full [5B00]		- Ink absorber kit (QY5-0179)
8 times		Print head temperature rise error [5200]		- Print head (QY6-0067)
				- Logic board ass'y (QM3-0833)*1
9 times		EEPROM / NVRAM error [6800]		- Logic board ass'y (QM3-0833)*1
10 times		VH monitor error [B200]		- Logic board ass'y (QM3-0833)*1
				- Print head (QY6-0067)
11 times		Carriage lift mechanism error [5110]		- PR lift shaft ass'y (QL2-1450)
				- Sheet feed unit (QM2-3902)
				- Logic board ass'y (QM3-0833)*1
				- Carriage lift sensor unit (QM3-1273)
12 times		AP position error [6A00]		- Sheet feed unit (QM2-3902)
				- Logic board ass'y (QM3-0833)*1
				- Purge unit (QM3-0007)
13 times		Paper feed position error [6B00]		- Sheet feed unit (QM2-3902)
				- Logic board ass'y (QM3-0833)*1
14 times		Paper feed cam sensor error [6B10]		- Sheet feed unit (QM2-3902)
				- Logic board ass'y (QM3-0833)*1
15 times		USB Host VBUS overcurrent [9000]		- Logic board ass'y (QM3-0833)*1
16 times		Pump roller sensor error [5C20]		- Logic board ass'y (QM3-0833)*1
				- Purge unit (QM3-0007)
17 times		Paper eject encoder error [6010]		- Timing sensor unit (QM3-1271)
				- Timing slit disk eject film (QC2-0476)
				- Logic board ass'y (QM3-0833)*1
				- Paper feed motor (QK1-1502)
				- Platen unit (QM3-0001)
19 times		Ink tank position sensor error [6502]		- Platen unit (QM3-0001)
				- Logic board ass'y (QM3-0833)*1
20 times		Other hardware error [6500]		- Logic board ass'y (QM3-0833)*1
Power LED turned off,		ROM / RAM error		- Logic board ass'y (QM3-0833)*1
and Alarm LED lit

1-6

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If the counter value is 7% or more, also replace the Ink absorber kit (QY5-0179) when replacing the logic board ass'y. [See 3-3. Adjustment / Settings, (5) Service mode, for details.]

2-3. Warnings

Displayed warning		Remarks
Low ink		Status indication only.
Print head temperature rise		If the print head temperature is high when the top cover is opened, the warning is
		displayed*1.
		When the print head temperature falls, the warning is released.
Protection of excess rise of the print head		If the print head temperature exceeds the specified limit, a Wait is inserted during
temperature		printing,

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the top cover is opened.

2-4. Troubleshooting by Symptom

Symptom

Solution

Faulty operation	The power does not turn on.
	The power turns off immediately after
	power-on.
	A strange noise occurs.

-Replace the

-AC adapter, or

-logic board ass'y*1.

-Remove foreign material.

-Attach a removed part if any.

	Printing stops mid-way.	- Replace the logic board ass'y*1.
Paper feed problems	Multiple sheets feed.	- Replace the
		- sheet feed unit, or
		- cassette.
	Paper does not feed.	- Remove foreign material.
		- Replace the
		- sheet feed unit, or
		- cassette.
	Paper feeds at an angle.	- Remove foreign material.
		- Adjust the paper guide.
		- Replace the
		- sheet feed unit, or
		- cassette.
Unsatisfactory print quality	No printing, or no color ejected.	- Replace the
		- ink tank,
		- print head*2, or
		- logic board ass'y*1.
		- Remove foreign material from the purge unit caps, if any.
		- Replace the purge unit.
	Printing is faint, or white lines appear on	- Remove and re-install the print head.
	printouts even after print head cleaning.	- Replace the
	Line(s) not included in the print data	- ink tank, or
	appears on printouts.	- print head*2.
		- Perform print head alignment*3.
		- Replace the
		- purge unit, or
		- logic board ass'y*1.
	Paper gets smeared.	- Feed several sheets of paper.

1-7

	- Perform bottom plate cleaning.
	- Clean the paper path with cotton swab or cloth.
	- Clean the ASF sub-rollers.
A part of a line is missing on printouts.	- Replace the
	- ink tank, or
	- print head*2.
Color hue is incorrect.	- Replace the
	- ink tank, or
	- print head*2.
	- Perform print head alignment*3.
Printing is incorrect.	Replace the logic board ass'y*1.
No ejection of black ink.	- Replace the
	- ink tank, or
	- print head*2.
	- Remove foreign material from the purge unit caps, if any.
	- Replace the purge unit.
Graphic or text is enlarged on printouts.	When enlarged in the carriage movement direction:
	- Clean grease or oil off the timing slit strip film
	- Replace the
	- timing slit strip film,
	- carriage unit, or
	- logic board ass'y*1.
	When enlarged in the paper feed direction:
	- Clean grease or oil off the timing slit disk film and timing slit
	disk eject film.
	- Replace the
	- timing slit disk film,
	- timing slit disk eject film,
	- timing sensor unit, or
	- logic board ass'y*1.

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit (QY5-0179) when replacing the logic board ass'y. [See 3-3. Adjustment / Settings, (5) Service mode, for details.]

*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

*3: For automatic print head alignment, use Matte Photo Paper (MP-101). For manual print head alignment, plain paper can be used.

<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>

1-8

Part 1: MAINTENANCE	TABLE OF CONTENTS

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part		Notes on replacement*1			Adjustment / settings
Logic board ass'y		- Before removal of the logic		After replacement:
QM3-0833		board ass'y, remove the power	1.		Initialize the EEPROM.
		cord, and allow for approx. 1	2.		Reset the ink absorber
		minute (for discharge of			counter.
		capacitor's accumulated	3.		Set the destination in the
		charges), to prevent damages to			EEPROM.
		the logic board ass'y.	4.		Correct the CD / DVD and
		- Before replacement, check the			automatic print head
		ink absorber counter value (by			alignment sensors.
		service test print or EEPROM	5.		Check the ink system
		information print). If the value			function.
		is 7% or more, also replace the			[See 3-3. Adjustment /
		ink absorber kit when replacing			Settings, (5) Service mode,
		the logic board ass'y.			for details of 1 to 5.]
		[See 3-3. Adjustment / Settings,	6.		Perform LF / Eject
		(5) Service mode, for details.]			correction.
			7.		Perform the print head
					alignment in the user
					mode*1.
Ink absorber kit				After replacement:
QY5-0179			1.		Reset the ink absorber
					counter.
					[See 3-3. Adjustment /
					Settings, (5) Service mode,
					for details.]
Carriage unit				At replacement:
QM2-3999			1.		Apply grease to the sliding
					portions.
					[See 3-3. Adjustment /
					Settings, (2) Grease
					application.]
				After replacement:
			1.		Correct the CD / DVD and
					automatic print head
					alignment sensors.
					[See 3-3. Adjustment /
					Settings, (5) Service mode,
					for details.]
			2.		Check the ink system
					function.
					[See 3-3. Adjustment /
					Settings, (5) Service mode,
					for details.]
			3.		Perform the print head
					alignment in the user
					mode*1.
Paper feed motor		- The red screws securing the		At replacement:
QK1-1502		paper feed motor are allowed to	1.		Adjust the paper feed motor.
		be loosened. (DO NOT loosen			[See 3-3. Adjustment /
		any other red screws.)			Settings, (1) Paper feed
					motor adjustment.]
Platen unit				After replacement:
QM3-0001			1.		Check the ink system
					function.
					[See 3-3. Adjustment /
				1-9Settings, (5) Service mode,

Operation check

-EEPROM information print

-Service test print

-Printing via USB connection

-Direct printing from a digital camera

-Service test print

-EEPROM information print

-Service test print (Confirm CD / DVD and automatic print head alignment sensor correction, and ink system function.)

- Service test print

PR lift shaft ass'y

QL2-1450

Input carriage lift gear QC2-1873

Timing slit strip film QC1-6526

Timing slit disk film QC2-0475

Timing slit disk eject film QC2-0476

for details.]
At replacement:	- Service test print

1.Apply grease to the sliding portions.

[See 3.3. Adjustment / Settings, (2) Grease application.]

- Wipe off any grease from the	After replacement:	- Service test print
film with ethanol.	1. Perform the print head
- Confirm no grease is on the	alignment in the user
film. (Wipe off any grease	mode*1.
thoroughly with ethanol.)
- Do not bend the film.

Print head	After replacement:	- Service test print
QY6-0067	1. Perform the print head
	alignment in the user
	mode*1.

*1: For automatic print head alignment, use Matte Photo Paper (MP-101). For manual print head alignment, plain paper can be used.

General notes:

-Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. [See 3-2. Special Notes on Repair Servicing, (5) Flexible cable and harness wiring, connection, for details.]

-Do not drop the ferrite core, which may cause damage.

-Protect electrical parts from damage due to static electricity.

-Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages).

-Do not touch the timing slit strip film, timing slit disk film, and timing slit disk eject film. No grease or abrasion is allowed.

-Protect the units from soiled with ink.

-Protect the housing from scratches.

-Exercise caution with the red screws, as follows:

i.The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen them in other cases).

ii.DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are

not adjustable in servicing)

<Part 1: 3-1. Notes on Service Part Replacement>

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Part 1: MAINTENANCE	TABLE OF CONTENTS

3-2. Special Notes on Repair Servicing

(1)External cover removal

(i)Remove the paper support unit (left photo) and the main case cover (right photo).

(ii) Remove the access cover.

(iii) Remove the side covers L and R.

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(iv) Remove the main case by inserting tool like precision screw driver into the 2 holes (at red marked) at the rear side.

(v)1) Open the front door and the inner cover.(1)

2)Push the (2) arrow-indicated portions to release the locks, then lift the main case upward to remove it.

3)Remove the interface cover.

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(2) Door damper removal

Door damper location:

Removal:

While pulling the claw upward to release the lock ((1) in the photo below), slide the damper to the left ((2) in the photo below) to remove it.

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(3) Front door removal

Open the paper output tray, and extend the output tray extension.

By bending the front door on both sides as shown in the photo below, the front door can be removed easily.

(4) Printer unit removal

The printer unit is fastened to the bottom case with 5 screws.

To remove the screw beneath the carriage unit in the home position, unlock the carriage unit first as follows:

(i) Unlock the carriage unit.

Rotate the gear (indicated by the red square) toward the rear side of the printer 2 or 3 times. The carriage will be unlocked.

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(ii) Slide the carriage to the opposite of the home position, and remove the screw.

(5) Flexible cable and harness wiring, connection

Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.

(i) Logic board ass'y wiring

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(ii) Paper feed motor side wiring

<Part1: 3-2. Special Notes on Repair Servicing>

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Part 1: MAINTENANCE	TABLE OF CONTENTS

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

Perform the following adjustments when the paper feed motor unit is replaced:

1)When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below).

2)After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.

Caution:

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen them in other cases.

(2) Grease application

<Printer Unit>

No

Part name

Where to apply grease / oil

1Chassis ass'y

2Adjust plate L

3Chassis ass'y

4Adjust plate R

5Chassis ass'y

6Chassis ass'y

7Idler pulley

8Carriage shaft

9Carriage shaft spring L

10 Carriage shaft

Entire surface the carriage slider contacts

Carriage shaft cam L sliding portion

Carriage shaft sliding portion on the left side of the chassis (1 location)

Carriage shaft cam R sliding portion

Carriage shaft sliding portion on the right side of the chassis (1 location)

PR lift shaft cam contact portion (3 locations)

The shaft surface which contacts the idler pulley hole

Entire surface of the carriage shaft where the carriage unit slides

Carriage shaft sliding portion (to the end of the spring)

Carriage shaft surface where the carriage unit slides (and where the machineapplication of the grease is not feasible)

	Drawing	Grease / oil	Grease / oil	Number of
			amount	drops* x
	No.
			(mg)	locations
	(1)	Floil KG107A	27 to 54	3 x 1
	(2)	Floil KG107A	18 to 36	2 x 1
	(3)	Floil KG107A	9 to 18	1 x 1
	(4)	Floil KG107A	18 to 36	2 x 1
	(5)	Floil KG107A	9 to 18	1 x 1
	(6)	Floil KG107A	18 to 27	1.5 x 3
	(7)	Floil KG107A	9 to 18	1 x 1
	(8)	Floil KG107A	200 to 400
	(9)	Floil KG107A	9 to 18	1 x 1
	(10)	Floil KG107A	9 to 18	1 x 1

11	CL gear base	Outer surface of the CL idle gear R cylinder	(11)		Floil KG107A	9 to 18	1 x 1
12	CL gear base	Outer surface of the CL output gear cylinder	(12)		Floil KG107A	9 to 18	1 x 1

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13	CL input gear	Joint of the CL gear base	(13)		Floil KG107A	9 to 18	1 x 1
14	CL input gear	CL input gear teeth	(14)		Floil KG107A	9 to 18	1 x 1
* 1 drop = 9 to 18 mg

<Part 1: 3-3. Adjustment / Settings, (1) & (2)>

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Part 1: MAINTENANCE	TABLE OF CONTENTS

(3) Ink absorber counter setting

When the logic board ass'y is replaced, reset the ink absorber counter.

In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). The standard counter value for ink absorber replacement is given in the table below.

Ink absorber counter value*1		Ink absorber kit replacement
Less than 7%		Not required.
7% or more		Required.

*1: Check the ink absorber counter value by service test print or EEPROM information print. [See 3-3. Adjustment / Settings, (5) Service mode, for details.]

(4) User mode

Function		Procedures
Print head manual cleaning		- Cleaning both Black and Color:
		See "Standalone printer operation" below.
		- Cleaning Black or Color separately, or both Black
		and Color:
		Perform from the printer driver's Maintenance tab.
Print head deep cleaning		- Cleaning Black or Color separately, or both Black
		and Color:
		Perform from the printer driver's Maintenance tab.
Paper feed roller cleaning		See "Standalone printer operation" below.
Nozzle check pattern printing		See "Standalone printer operation" below.
Print head alignment		See "Standalone printer operation" below.
(automatic / manual)

Bottom plate cleaning	See "Standalone printer operation" below, or perform
	from the printer driver's Maintenance tab.
Print head replacement	The print head is replaceable at the same position as
	for ink tank replacement. (Open the top cover. When
	the carriage stops at the center, the print head can be
	replaced.)

Remarks

Also available from the printer driver's Maintenance tab.

Automatic alignment:

Use MP-101.

Manual alignment:

In Custom Settings of the printer driver's Maintenance tab, manual print head alignment (by selecting the optimum values) as with the conventional models can be performed.

Cleaning of the platen ribs when the back side of paper gets smeared.

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<Standalone printer operation>

1)Turn on the printer.

2)Press and hold the Resume/Cancel button until the LED blinks the specified number of times listed in the table below, and release it. The operation starts.

LED blinking		Operation		Remarks
1 time		Print head manual cleaning
2 times		Nozzle check pattern printing		Set a sheet of plain paper (A4 or Letter) in the ASF or the cassette
				(according to the Paper Feed Switch button setting).
3 times		Paper feed roller cleaning
4 times		Automatic print head alignment		Set 2 sheets of Matte Photo Paper MP-101 (A4 or Letter) in the ASF.
5 times		Bottom plate cleaning		Fold a sheet of plain paper (A4 or Letter) in half crosswise, then unfold
				and set it in the ASF with the folded ridge facing down.
6 times		Unspecified
7 times		Head-to-paper distance setting to the widest
8 times or more		Unspecified

(5) Service mode

Function		Procedures		Remarks
Service test print		See "Service mode operation		Set a sheet of A4 or Letter size paper in the ASF
- Model name - Destination		procedures" below.		(cassette not usable).
- ROM version				For print sample, see 3-4. Verification Items, (1)
- USB serial number				Service test print, <Service test print sample>.

-Ink absorber counter value (ink amount in the ink absorber)

-LF / Eject correction value

-CD / DVD sensor correction value - Ink system function check result

-CD / DVD sensor correction result

EEPROM initialization	See "Service mode operation	The following items are NOT initialized, and the
	procedures" below.	shipment arrival flag is not on:
		- USB serial number
		- Destination settings
		- Ink absorber counter value (ink amount in the ink
		absorber)
		- CD / DVD correction value
		- LF / Eject correction value
		- Left margin correction value
		- Record of disabling the function to detect the
		remaining ink amount
Ink absorber counter reset	See "Service mode operation	If the ink absorber counter value is 7% or more, replace
	procedures" below.	the ink absorber kit.
LF / Eject correction	See "Service mode operation
	procedures" below.
Left margin correction	See "Service mode operation
	procedures" below.
Destination settings	See "Service mode operation
	procedures" below.

Note: At the end of the service mode, press the Power button. The paper lifting plate of the sheet feed unit will be raised.

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<Service mode operation procedures>

1)With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons). The Power LED lights in green to indicate that a function is selectable.

2)While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)

3)While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

4)When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

Time(s)		LED indication		Function		Remarks
0 times		Green (Power)		Power off		When the print head is not installed, the carriage returns and
						locks in the home position capped.
1 time		Orange (Alarm)		Service test print		See 3-4. Verification Items, (1) Service test print.
2 times		Green (Power)		EEPROM information print		See 3-4. Verification Items, (2) EEPROM information print.
3 times		Orange (Alarm)		EEPROM initialization
4 times		Green (Power)		Ink absorber counter resetting
5 times		Orange (Alarm)		Destination settings		Press the Resume/Cancel button the specified number of
						time(s) according to the destination.
6 times		Green (Power)		Print head deep cleaning		Cleaning of both Black and Color
7 times		Orange (Alarm)		CD / DVD check pattern print		Not used in servicing.
8 times		Green (Power)		CD / DVD print position		Not used in servicing.
				correction (horizontal: X
				direction)
9 times		Orange (Alarm)		CD / DVD print position		Not used in servicing.
				correction (vertical: Y
				direction)
10 times		Green (Power)		LF / Eject correction
11 times		Orange (Alarm)		Left margin correction
12 to 15 times		Green (Power), Orange		Return to the menu selection
		(Alarm)
16 times or more		Orange (Alarm)		Return to the menu selection

Note: If the Resume/Cancel button is pressed 16 or more times, the Alarm LED (orange) lights steadily without any changes.

<Destination settings>

In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.

Time(s)		LED indication		Destination		CD / DVD print
0 times		Green (Power)		No change of the destination
1 time		Orange (Alarm)		Japan		Supported
2 times		Green (Power)		Korea		Not supported
3 times		Orange (Alarm)		US		Not supported
4 times		Green (Power)		Europe		Supported
5 times		Orange (Alarm)		Australia		Supported
6 times		Green (Power)		Asia		Supported
7 times		Orange (Alarm)		China		Supported
8 times		Green (Power)		Taiwan		Supported
9 times		Orange (Alarm)		Canada, LAM		Supported
10 times or		Green (Power)		Return to the menu selection
more

Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information print.

See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print.]

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<LF / Eject correction>

After replacement of the feed roller ass'y, the logic board ass'y or platen unit in repair servicing or in refurbishment operation, perform the adjustment.

Details: Print the LF / Eject correction pattern on a sheet of paper. Select the Pattern No. (0 to 2) in which streaks or lines are the least noticeable, press the Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the Power button. (See the flowchart below.)

1)In the LF /Eject correction mode, press the Resume/Cancel button the specified number of time(s) according to the paper to be used in LF / Eject correction listed in the table below, then press the Power button. (Set a sheet of selected paper in the ASF.)

Time(s) (L)		Paper
1 time		HR-101
2 times		GF-500, Office Planner
3 times		HP BrightWhite
4 times		Canon Extra, STEINBEIS

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.

-If the Resume/Cancel button is NOT pressed, and only the Power button is pressed, the printer remains in the LF / Eject correction mode.

-If the Resume/Cancel button is pressed 5 times or more, then the Power button is pressed, the printer returns to the service mode menu selection.

2)The LF / Eject correction pattern for the selected paper is printed. (LF correction values from 0 to 2, Eject correction values from 0 to 2)

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3)In the printout, select the Pattern No. in which streaks or lines are the least noticeable, press the Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the Power button.

3-1) LF correction value

Selected pattern number

1

0

2

Number of times the Resume/Cancel button is pressed (M)

1time

0times

2times

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.

- If the Resume/Cancel button is pressed 3 times or more, then the Power button is pressed, the printer returns to the service mode menu selection.

3-2) Eject correction value

Selected pattern number

1

0

2

Number of times the Resume/Cancel button is pressed (N)

1time

0times

2times

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.

- If the Resume/Cancel button is pressed 3 times or more, then the Power button is pressed, the printer returns to the service mode menu selection.

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4)The selected LF correction value or Eject correction value is written to the EEPROM. The printer returns to the service mode menu selection after the correction values are written to the EEPROM.

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