Canon i350, i355, i250, i255 Service Manual

i350 / i355

i250 / i255 SIMPLIFIED MANUAL

1.PRODUCT LIST

2.PRODUCT SPECIFICATIONS

3.ERROR DISPLAY

4.SERVICE MODE (test print, EEPROM initialization, destination setting)

5.EXTERNAL VIEW / PARTS LIST

6.TROUBLESHOOTING FLOWCHART (main unit, print head)

7.SERVICE INFORMATION

APPENDIX 1: SHIPMENT INSPECTION PATTERN

APPENDIX 2: i350/i250 SERVICE TOOL

QY8-1389-000

Rev. 00

June 6, 2003

Canon Inc.

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1.	PRODUCT LIST
1-1.	Main Units
	Product name		Product code	Sales Territory	Remarks
Canon Bubble Jet Printer			8549A001AA	US
i350			8549A002AA	CA
			8549A003AA	LAM LVT
			8549A004AA	LAM HVT
			8549A005AA	EUR
			8549A006AA	DE
			8549A007AA	FR
			8549A009AA	AU
			8549A0011AA	GB
Canon Bubble Jet Printer			8549A008AA	ASA HVT
i355			8549A010AA	KR
			8549A013AA	TW
			8549A014AA	HK
			8549A015AA	CN
Canon Bubble Jet Printer			8550A001AA	US
i250			8550A002AA	CA
			8550A003AA	LAM LVT
			8550A004AA	LAM HVT
			8550A005AA	EUR
			8550A006AA	DE
			8550A007AA	FR
			8550A009AA	AU
			8550A0011AA	GB
Canon Bubble Jet Printer			8550A008AA	ASA HVT
i255			8550A010AA	KR
			8550A013AA	TW
			8550A014AA	HK
			8550A015AA	CN
1-2.	Options	None
1-3.	Consumables
	Product name		Product code	Sales Territory	Remarks
Canon Ink Tank			6881A001AA	JPN	Common with
BCI-24 Black			6881A002AA	EUR	S200/S200x/S300
			6881A003AA	USA/CAN
					/S330/i320/PIXUS
			6881A004AA	ASIA/AUST
					320i
Canon Ink Tank			6882A001AA	JPN
BCI-24 Color			6882A002AA	EUR
			6882A003AA	USA/CAN
			6882A004AA	ASIA/AUST
Canon Ink Tank			6881A008AA	JPN
BCI-24 Black Twin Pack			6881A009AA	EUR
			6881A010AA	USA/CAN
			6881A011AA	ASIA/AUST
Canon Ink Tank			6882A008AA	JPN
BCI-24 Color Twin Pack			6882A009AA	EUR
			6882A010AA	USA/CAN
			6882A011AA	ASIA/AUST

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2. PRODUCT SPECIFICATIONS

2-1. Printer Main Unit Specifications

Paper feeding method

ASF

Resolution

2,400dpi x 1,200dpi (at the highest resolution)

Printing speed

*Measured by new through-put pattern (LowEnd 2003)

HQ

CL

i350/i355:

4 ppm

i250/i255: 3.5 ppm

(CL through-put pattern)

BK

11ppm

8 ppm

(BK through-put pattern)

HS

CL

11 ppm

9 ppm

(CL through-put pattern)

BK

16 ppm

12 ppm

(BK through-put pattern)

Printing direction

Bi-directional / Uni-directional (automatically switched according to print data

and print mode)

Default mode print duty

i350/i250:

50% duty

i355/i255: 25% duty

Print width

203.2mm (8 inches)

Interface

USB (2.0) *Full Speed only

Supported print head

Service part: QY6-0044-000

No. of pages that can be printed

CL

CL:

Approx. 170 pages, BK:

Approx. 520 pages (SCID No.5 pattern,

default print mode)

BK

BK:

Approx. 300 pages (1500 character pattern, default print mode)

ASF stacking capacity

Max. 10mm (Approx. 100 pages of 75 g/m2)

Paper weight

64 to 105 g/m2

Plain paper

10mm or less

High resolution paper

10mm (Approx. 80 sheets) or less

Glossy photo paper

10 sheets or less

Professional photo paper / super photo

A4/LTR/5x7

10 sheets or less

paper / matte photo paper

4x6

20 sheets or less

Transparency

30 sheets or

less

Envelop

10 sheets or less

Professional photo card (PC-101)

S(4x6)

20 sheets or less

T-shirt transfer

1 sheet

Borderless printing

4x6 / 5x7 only

Detection function

Cover open

Available

Presence of print head

Available

Presence of ink tank

Not available

Paper out

Available

Paper width

Not available

Waste ink full

Available

Ink remaining amount

Available (Detected by dot counting. Reset by user operation. Default on.)

Head alignment

Available (6 types)

Acoustic noise level

Fine (glossy paper / high mode)

Approx. 48 dB

(Sound pressure level ISO9296)

HQ

Approx. 53 dB

HS

Approx. 56 dB

Environmental requirements

During operation

Temperature

5 to 35 (41 F to 95 F)

Humidity

10% to 90%RH (no condensation)

Non-operation

Temperature

0 to 40 (32 F to 104 F)

Humidity

5% to 95%RH (no condensation)

Power supply

Input voltage / Frequency

AC 100 127V

50/60Hz

(LV)

AC 220 240V

50/60Hz

(HV)

Power consumption During printing

Approx. 14 W

Stand-by status

Approx. 1 W

External dimensions

i350/i355:

Approx. 385(W) X 422(D) X 317(H) mm

With paper feed/delivery tray extended

i250/i255:

Approx. 385(W) X 224(D) X 268(H) mm

With paper feed/delivery tray set in

i350/i355:

Approx. 385(W) X 195(D) X 165(H) mm

i250/i255:

Approx. 385(W) X 195(D) X 165(H) mm

Weight

Approx. 2.4kg (excluding the print head and ink tanks)

Related standards

RFI, Electrical safety

FCC, IC, CE, C-Tick, VCCI, Taiwan EMC, Korean MIC, Gost-R, UL, CUL,

CB Report, GS, FT, Safety Standards, CCC, Korean EK, SASO, SPRING,

TUV (ARG)

*: Blue Angel pending

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2-2. Product Life

3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever comes first

2-3. Print Head Specifications

Structure	4-color integrated type (ink tank separate type)
Print head	Bk:	2 vertical lines, 320 nozzles
	C/M/Y:	2 vertical lines in each color, 128 nozzles
	Ink drop: Bk 30 pl, Col 5pl
Ink colors	Bk (new pigment ink)
	Cl: Y, M, C (high brilliance)
Ink tank	BCI-24 Bk, BCI-24 Color (common parts)
	(Common with S300/S330/i320)
Weight	Approx. 60g (excluding ink tanks)
Supply method	Service part (excluding ink tanks)
	Part number: QY6-0044-000 (common parts)
	Common to the i320, however, not compatible with the S300/S330 series.
Print head life	4,000 pages (Same as the printer main unit, Cl: 2,500 pages, Bk: 1,500
	pages of black printing

Note: The print head can be physically installed in the old models, however, it is incompatible with and cannot be used in the old models.

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3.ERROR DIAPLAY

Errors are displayed by the LEDs, and ink low warnings are displayed by the status monitor.

3-1. Operator Call Error (Orange LED blinking)

	LED Display	Content	Corrective Action
	Blinking 2 times	Paper out	Set paper, and press the RESUME
			button to feed the paper.
	Blinking 3 times	Paper jam	Remove the jammed paper, and press
			the RESUME button.
	Blinking 4 times	Ink tank not installed	Re-install the ink tank, and close the
			access cover.
	Blinking 5 times	Print head not installed or failure has	Re-install the print head, and close the
		occurred in the print head.	access cover. Or confirm the print
		(Not-supported print head (see page 5) is	head is “QY6-0044-000” and perform
		installed or print head EEPROM data is	re-installation. If not recovered with the
		abnormal.)	cartridge installed, power the printer off
			and on.
	Blinking 8 times	Waste ink full or platen waste ink full warning	Recoverable by pressing the RESUME
		(Approx. 95% of acceptable amount)	button.
3-2. Service Call Error (Orange and green LEDs blink alternately)
	LED Display	Content	Corrective Action
	Blinking 2 times	Carriage error	Replace the printer as it has failed.
	Blinking 6 times	Internal temperature abnormal error	Replace the printer as it has failed.
	Blinking 7 times	Waste ink full or platen waste ink full error	Replace the printer as it has failed.
	Blinking 8 times	Abnormal temperature rise	Replace the printer as it has failed.
	Blinking 9 times	EEPROM error	Replace the printer as it has failed.
	Blinking 10 times	No cartridge detected excepting print head	Replace the printer as it has failed.
		replacement (during printing)

3-3. Ink Low Warning (Ink low warnings are displayed by the status monitor only when the remaining ink level detection is on, and no status monitor display when off.)

Content	Display by status monitor
Ink low warning 1 (approx. half level)

Ink low warning 2 (low remaining ink)

Ink low warning 3 (ink level unknown)

5

4.SERVICE MODE

To conduct the following functions, a host computer (Windows98/Me, Win2k/XP), printer driver and service tool (QY9-0062/63) for the i350 are needed.

Function	Procedure	Remarks
Print head manual cleaning	Select “Cleaning” from the printer driver utility.	Cleaning time: Approx. 40 sec.
< For reference >	Select “Deep Cleaning” from the printer driver utility.	Cleaning time: Approx. 70 sec.
Head refreshing (deep cleaning)
Paper feed roller cleaning	1. Remove the paper from the ASF.	Cleaning time: Approx. 2 min.
	2. Select “Feed Roller Cleaning“ from the printer driver
	utility.
	3. Following the instruction from the status monitor,
	load 3 pages of plain paper in the ASF, and feed
	them.
Test printing	Select “Nozzle Check“ from the printer driver utility.	Nozzle check pattern printing
1) Nozzle check pattern printing
< For Reference >	1. Select “Print Head Alignment“ from the printer driver	Significant misalignment can
Head alignment
	utility.	be adjusted.
	2. Select the optimal value using the printed head
	position adjustment pattern.
2) Shipment pattern printing	Refer to Shipment inspection pattern*1 below.	Refer to Shipment inspection
- ROM version		pattern sample*2 below.
- No. of pages fed		Host computer and service tool
- Waste ink amount	Refer to EEPROM reset / Destination setting*3 below.	are required.
EEPROM reset		Host computer and service tool
(Reset of waste ink counter etc.)	Refer to EEPROM reset / Destination setting*3 below.	are required.
Destination setting		Host computer and service tool
(i350/i355/PIXUS 350i/		are required.
i250/i255)

*1 Shipment inspection pattern

a.With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.)

b.Load A4-sized paper.

c.Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to Appendix 2, i350/i250 Service Tool.)

d.Select “TEST PATTERN 1”. The printer starts printing the shipment inspection pattern.

*2 Shipment inspection pattern sample

EEPROM contents can be confirmed from the shipment inspection pattern printout. (top of the shipment inspection pattern

Model name

Waste ink amount (%)

ROM Version

i350 P=V X.XX D=XXXXX.X

Page=XXXX PL=XXXX , HR=XXXX , GP=XXXX , CA=XXXX SettingTime=XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY)

Installation time

No of pages fed:

Page:	Total No. of pages fed
PL:	Plain paper
PR:	PR101, SP101, MP101
CA:	Postcard, Ink jet postcard, glossy
	postcard
BL:	Borderless printing
	(Counted separately from other
	media)

*3 EEPROM reset / Destination setting

a.With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.)

b.Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to Appendix 2, i350/i250 Service Tool.)

c.<Destination setting>

Destination can be set by clicking each model name in “SET DESTINATION.”

Setting can be changed from the i350 to the i250/i255 (vice versa). Confirm the model name by clicking “GET DEVICE ID” after setting change. (If incorrect, it can be changed before turning the unit OFF/ON.)

<EEPROM reset>

The EEPROM is reset after the shipment inspection pattern printing when ”EEPROM CLEAR” is checked.

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