Loading...
i960
SERVICE MANUAL
Canon
i960
i965
SERVICE MANUAL
Revision 0
QY8-1392-000
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.
The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:
Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.
Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.
Copyright 2003 by Canon Inc. CANON INC.
Inkjet Products Quality Assurance Div.
16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan
I.MANUAL OUTLINE
This manual consists of the following three parts to provide information necessary to service the i860 and i865:
Part 1: Maintenance
Information on maintenance and troubleshooting of the i860 and i865
Part 2: Technical Reference
New technology and technical information such as FAQ’s (Frequently Asked Questions) of the i860 and i865
Part 3: Appendix
Block diagrams and pin layouts of the i860 and i865
Reference:
This manual does not provide sufficient information of disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.
II.TABLE OF CONTENTS
Page |
Part 1: |
MAINTENANCE |
||
1-1 |
1. |
MAINTENANCE |
||
1-1 |
|
1.1 |
Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement |
|
|
|
|
Consumables by Service Engineer |
|
1-2 |
|
1.2 |
Customer Maintenance |
|
1-2 |
|
1.3 |
Product Life |
|
1-3 |
|
1.4 |
Special Tools |
|
1-3 |
|
1.5 |
Serial Number Location |
|
1-4 |
2. LIST OF ERROR DISPLAY / INDICATION |
|||
1-4 |
|
2.1 |
Operator Call Errors (by LED Blinking in Orange) |
|
1-5 |
|
2.2 |
Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in |
|
|
|
|
Orange) |
|
1-6 |
|
2.3 |
Warnings |
|
1-6 |
|
2.4 |
Troubleshooting by Symptom |
|
1-8 |
3. |
REPAIR |
|
|
1-8 |
|
3.1 |
Notes on Service Part Replacement (and Disassembling / Reassembling) |
|
1-9 |
|
3.2 |
Special Notes on Repair Servicing |
|
1-9 |
|
3.3 |
Adjustment / Settings |
|
|
|
|
(1) |
Paper feed motor adjustment |
|
|
|
(2) |
Gear phase adjustment |
|
|
|
(3) |
Grease application |
|
|
|
(4) |
Waste ink counter setting |
|
|
|
(5) |
User mode |
|
|
|
(6) |
Service mode |
|
|
|
|
EEPROM initialization, EEPROM settings, Waste ink counter reset |
|
|
|
|
Service test print, EEPROM information print |
|
|
|
(7) |
Flash ROM upgrade |
1-15 |
|
3.4 |
Verification Items |
|
|
|
|
(1) |
Service test print |
|
|
|
(2) |
EEPROM information print |
1-17 |
4. |
PRINTER TRANSPORTATION METHOD |
||
Part 2: TECHNICAL REFERENCE
2-1 1. NEW TECHNOLOGIES
2-1 2. CLEANING MODE AND AMOUNT OF INK PURGED 2-2 3. FAQ (Specific Problems and Solutions)
|
Part 3: |
APPENDIX |
|
3-1 |
1. |
BLOCK DIAGRAM |
|
3-2 |
2. |
CONNECTOR LOCATION AND PIN LAYOUT |
|
3-2 |
|
2.1 |
Logic Board Ass’y |
3-6 |
|
2.2 |
Carriage Board (Print Head Connector) |
Part 1
MAINTENANCE
1.MAINTENANCE
1.1Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
(1)Adjustment
Adjustment |
Timing |
Purpose |
Tool |
Approx. |
|
time |
|||||
|
|
|
|
||
EEPROM |
At logic board ass’y |
To initialize settings other |
None. |
1 min. |
|
initialization |
replacement |
than the following: |
|
|
|
(EEPROM settings) |
|
- USB serial number |
|
|
|
|
|
- Destination setting |
|
|
|
|
|
- On-arrival cleaning flag |
|
|
|
|
|
- Waste ink counter |
|
|
|
|
|
- Media sensor correction |
|
|
|
|
|
value |
|
|
|
|
|
- CD-R correction value |
|
|
|
Destination settings |
At logic board ass’y |
To set the destination. |
None. |
1 min. |
|
(EEPROM settings) |
replacement |
|
|
|
|
Waste ink counter |
- At bottom case unit |
To reset the waste ink |
None. |
1 min. |
|
resetting |
replacement |
counter. |
|
|
|
|
- At ink absorber |
|
|
|
|
|
(QC1-2232 / 2233 / |
|
|
|
|
|
2234 / 2235 / 2236) |
|
|
|
|
|
replacement |
|
|
|
|
Media sensor |
- At logic board ass’y |
To correct the media |
Calibration media |
2 min. |
|
correction*1 |
replacement |
sensor. |
kit (QY9-0064)*2 |
|
|
(EEPROM settings) |
- At sheet feeder unit |
|
|
|
|
|
replacement |
|
|
|
|
CD-R sensor / |
- At logic board ass’y |
To correct the CD-R and |
None. |
1 min. |
|
automatic print head |
replacement |
automatic print head |
(Correction |
|
|
alignment sensor |
- At carriage unit |
alignment sensor. |
performed |
|
|
correction |
replacement |
|
through service |
|
|
(EEPROM settings) |
|
|
test print) |
|
|
Print head alignment |
- At print head |
To ensure accurate dot |
Computer |
3 min. |
|
|
replacement |
placement. |
(settings via the |
|
|
|
- At logic board ass’y |
|
printer driver) |
|
|
|
replacement |
|
|
|
|
Paper feed motor |
At paper feed motor unit |
To adjust the belt tension. |
None. |
2 min. |
|
position adjustment*3 |
replacement |
(Position the paper feed |
|
|
|
|
|
motor so that the belt is |
|
|
|
|
|
stretched tight.) |
|
|
|
Grease application |
- At carriage unit |
- To maintain sliding |
- FLOIL |
2 min. |
|
|
replacement |
properties of the carriage, |
KG-107A |
|
|
|
- At paper guide flapper |
carriage shaft, paper |
(QY9-0057) |
|
|
|
ass’y (QL2-0341) |
guide flapper, and lift |
- MOLYKOTE |
|
|
|
replacement |
cam shaft. |
PG641 |
|
|
|
- At lift cam base’s |
- To protect the lift cam |
(CK-0562) |
|
|
|
(QL2-0340) gear |
base gear. |
- EU-1 |
|
|
|
replacement |
- To maintain sliding |
(QY9-0037) |
|
|
|
- At lift cam shaft unit |
properties of the lift cam |
|
|
|
|
(QM2-0593) |
shaft. |
|
|
|
|
replacement |
|
|
|
Note: DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning. *1: Media sensor correction
This operation adjusts the correction value of the media sensor, installed in the sheet feeder unit, to the EEPROM of the logic board ass’y. The adjustment is required when the sheet feeder unit or the logic board ass’y is replaced, and values are automatically determined via use of calibration media kit (QY9-0064).
*2: Calibration media kit
The service tool for media sensor correction, consisting of 10 sheets of the reference plain paper, and 1
1 - 1
sheet of the reference white PET paper. *3: Red screws of paper feed motor
The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
(2)Periodic maintenance
No periodic maintenance is necessary.
(3)Periodic replacement parts
There are no parts in this printer that require periodic replacement by a service engineer.
(4)Replacement consumables
There are no consumables that require replacement by a service engineer.
1.2Customer Maintenance
Adjustment |
Timing |
Purpose |
Tool |
Approx. |
|
time |
|||||
|
|
|
|
||
Print head alignment |
At print head |
To ensure accurate |
Computer (Automatic |
5 min. |
|
|
replacement. |
dot placement. |
settings via the printer |
|
|
|
|
|
driver) |
|
|
Print head cleaning |
When print quality is |
To improve nozzle |
- Printer buttons |
30 sec. to |
|
|
not satisfying. |
conditions. |
- Computer (settings |
1 min. |
|
|
|
|
via the printer |
|
|
|
|
|
driver) |
|
|
Print head deep cleaning |
When print quality is |
To improve nozzle |
Computer (settings |
1 to 1.5 |
|
|
not satisfying, and |
conditions. |
via the printer driver) |
min. |
|
|
not improved by |
|
|
|
|
|
print head cleaning. |
|
|
|
|
Ink tank replacement |
When an ink tank |
----- |
----- |
2 min. |
|
|
becomes empty. |
|
|||
|
(No ink error) |
|
|
|
|
Paper feed roller |
When paper does not |
To clean the paper |
Printer buttons |
2 min. |
|
cleaning |
feed properly. |
feed rollers. |
|
|
|
CD-R print position |
At CD-R printing, |
To correct CD-R |
Computer (application |
5 min. |
|
adjustment |
when necessary |
print position |
software) |
|
1.3Product Life
(1)Printer
The value from (i) to (iv), whatever comes first.
(i)10,000 pages of color printing
-Color: 7.5% duty per color pattern printing, A4
(ii)1,200 disks of CD-R or DVD-R printing
-On a basis of monthly print volume of approx. 20 disks
(iii)5,000 pages of printing using the photo paper tray
-On a basis of monthly print volume of approx. 83 pages
(iv)5 years of use
1 - 2
(2)Print head
10,000 pages of color printing
-Color: 7.5% duty per color pattern printing, A4
(3)Ink tank
BCI-6BK: |
600 pages (1,500 character pattern in black printing, plain paper, standard mode) |
|
780 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
BCI-6C: |
880 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
BCI-6M: |
630 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
BCI-6Y: |
430 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
BCI-6PC: |
300 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
BCI-6PM: |
220 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) |
(4)Auto duplex printing unit DPU-10 (option)
The value (i) or (ii), whichever comes first.
(i)15,000 pages of printing
(ii)5 years of use
(5)Paper feed cassette PFC-10 (option)
The value (i) or (ii), whichever comes first.
(i)30,000 pages of printing
(ii)5 years of use
1.4Special Tools
Name |
Tool No. |
Purpose |
Remarks |
MOLYKOTE PG641 |
CK-0562-000 |
To be applied to the lift cam |
In common with |
|
|
base gear and the sliding |
conventional models |
|
|
portion of the lift cam shaft |
|
FLOIL KG-107A |
QY9-0057-000 |
To be applied to the sliding |
In common with |
|
|
portions of the carriage, |
conventional models |
|
|
carriage shaft, and the paper |
|
|
|
guide flapper |
|
EU-1 |
QY9-0037-000 |
To be applied to the sliding |
In common with |
|
|
portion of the carriage, and the |
conventional models |
|
|
grease pad on the carriage |
|
Calibration media kit |
QY9-0064-000 |
To correct the media sensor |
New (in common with |
|
|
|
the i860/i865) |
1.5Serial Number Location
On the carriage flexible cable holder (visible when the access cover is open).
1 - 3
Loading...