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QUIETCOMFORT EARBUDS
IMPORTANT SAFETY INSTRUCTIONS
Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
Important Safety Instructions
1.Read these instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not use this apparatus near water.
6.Clean only with a dry cloth.
7.Only use attachments/accessories specified by the manufacturer.
WARNINGS/CAUTIONS
•To avoid accidental ingestion, keep the earbuds away from children and pets. The earbuds contain a lithium-ion battery, and may be hazardous if swallowed. If ingested, seek immediate medical attention. When not in use, store the earbuds in the charging case with the lid closed, and keep out of reach of small children and pets.
•Do NOT allow children to use the earbuds.
•Do NOT use the earbuds at a high volume for any extended period.
–To avoid hearing damage, use your earbuds at a comfortable, moderate volume level.
–Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
•When using this product, basic precautions should always be followed, including the following:
–Read all the instructions before using the charging case.
–To reduce the risk of injury, close supervision is necessary when the charging case is used near children.
–Do not expose the charging case to water, rain, liquids or snow.
–Use of a power supply or charger not recommended or sold by power pack manufacturer may result in a risk of fire or injury to persons.
–Do not use the charging case in excess of its output rating. Overload outputs above rating may result in a risk of fire or injury to persons.
–Do not use a charging case that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury to persons.
–Do not disassemble the charging case. Take it to a qualified service person when service or repair is required. Incorrect reassembly may result in risk of fire or injury to persons.
–Do not open, crush, or expose a charging case to fire or excessive temperature. Exposure to fire or temperature above 212° F, 100° C may cause explosion.
–Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
•Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. DON’T use the earbuds for any other purpose while driving.
2 | E N G
IMPORTANT SAFETY INSTRUCTIONS
•Do NOT use the earbuds with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc., and follow applicable laws regarding headphone use.
–Turn the earbuds off, or use the earbuds with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
–Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the earbuds, even with Auto Transparency mode.
•Your product may occasionally produce a short chirp sound in connection with the functioning of your noise cancellation. However, in the event of any unusual loud noise, turn the earbuds off and contact
Bose customer service.
•Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water sports, e.g., swimming, waterskiing, surfing, etc.
•Remove earbuds immediately if you experience a warming sensation or loss of audio.
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
These earbuds are classified as a CLASS 1 LASER PRODUCT according to EN / IEC 60825-1:2014.
•Do NOT make unauthorized alterations to this product.
•Do NOT use the earbuds without the supplied eartips attached.
•Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
•The battery provided with this product may present a risk of fire or chemical burn if mishandled.
•Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
•Wipe off sweat from the earbuds and the charging case before charging.
•IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.
•To avoid hazardous radiation exposure from the internal laser component, use the product only as specified in the instructions. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel.
•Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice 56, date May 8, 2019.
3 | E N G
REGULATORY INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: A94429708 / FCC ID: A94BL3R / FCC ID: A94BL3L IC: 3232A-429708 / IC: 3232A-BL3R / IC: 3232A-BL3L Case Model: 429708
Right Earbud Model: BL3R
Left Earbud Model: BL3L
The earbuds in this system have been certified in accordance with the provisions set out in the Radio Law.
001-A16624 (L) 001-A16623 (R)
001-A16625 (CASE)
CAN ICES-3(B)/NMB-3(B) For Europe:
Frequency band of operation 2400 to 2483.5 MHz. Maximum transmit power less than 20 dBm EIRP.
Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
4 | E N G
REGULATORY INFORMATION
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements
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Toxic or Hazardous Substances and Elements |
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Lead |
Mercury |
Cadmium |
Hexavalent |
Polybrominated |
Polybrominated |
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Part Name |
Biphenyl |
diphenylether |
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(Pb) |
(Hg) |
(Cd) |
(CR(VI)) |
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(PBB) |
(PBDE) |
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PCBs |
X |
O |
O |
O |
O |
O |
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Metal Parts |
X |
O |
O |
O |
O |
O |
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Plastic Parts |
O |
O |
O |
O |
O |
O |
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Speakers |
X |
O |
O |
O |
O |
O |
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Cables |
X |
O |
O |
O |
O |
O |
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This table is prepared in accordance with the provisions of SJ/T 11364. |
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O:Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.
X:Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.
5 | E N G
REGULATORY INFORMATION
Taiwan Restriction of Hazardous Substances Table
Equipment name: Charging Case, Type designation: 429708
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Restricted substances and its chemical symbols |
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Lead |
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Hexavalent |
Polybrominated |
Polybrominated |
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Unit |
Mercury (Hg) |
Cadmium (Cd) |
diphenyl ethers |
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(Pb) |
chromium (Cr+6) |
biphenyls (PBB) |
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(PBDE) |
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PCBs |
- |
○ |
○ |
○ |
○ |
○ |
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Metal Parts |
- |
○ |
○ |
○ |
○ |
○ |
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Plastic Parts |
○ |
○ |
○ |
○ |
○ |
○ |
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Speakers |
- |
○ |
○ |
○ |
○ |
○ |
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Cables |
- |
○ |
○ |
○ |
○ |
○ |
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Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 2: The “−” indicates that the restricted substance corresponds to the exemption.
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “0” is 2010 or 2020. Location of Manufacture: The seventh digit in the serial number indicates the location of manufacture.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545
Input Rating: 5V p1.2A
The CMIIT IDs are located on the charging case.
Please complete and retain for your records
The earbud date code is located on the earbud nozzle. The charging case serial number is located on the earbud well in the charging case. The model numbers are located on the bottom of the charging case.
Serial number: _____________________________________________________________________
Model number: ____________________________________________________________________
Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register
6 | E N G
LEGAL INFORMATION
Security Information
This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.
Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark “iPhone” is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Google and Google Play are trademarks of Google LLC. Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Bose, Bose Music, and QuietComfort Earbuds are trademarks of Bose Corporation. Bose Corporation Headquarters: 1-877-230-5639
©2020 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission.
7 | E N G
LICENSE DISCLOSURES
The following license disclosures apply to certain third-party software packages used as components in the product. Package: Nanopb
Copyright © 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi>. The Nanopb package is subject to the license terms reprinted below.
Zlib license
© 2011 Petteri Aimonen <jpa at nanopb.mail.kapsi.fi>
This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
1.The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
2.Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
3.This notice may not be removed or altered from any source distribution.
Package: Mbed TLS 2.16.1
© ARM Limited. All rights reserved. The Mbed TLS package is subject to the license terms reprinted below. Apache 2.0 License
Apache License
Version 2.0, January 2004 http://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
1.Definitions.
“License” shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
“Licensor” shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
“Legal Entity” shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, “control” means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity. “You” (or “Your”) shall mean an individual or Legal Entity exercising permissions granted by this License.
“Source” form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files.
“Object” form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.
“Work” shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
“Derivative Works” shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof.
8 | E N G
License disclosures
“Contribution” shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. For the purposes of this definition, “submitted” means any form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as “Not a Contribution.”
“Contributor” shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.
2.Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form.
3.Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
4.Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions:
a.You must give any other recipients of the Work or Derivative Works a copy of this License; and
b.You must cause any modified files to carry prominent notices stating that You changed the files; and
c.You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and
d.If the Work includes a “NOTICE” text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works; within the Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the
Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not modify the License. You may add Your own attribution notices within Derivative Works that You distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such additional attribution notices cannot be construed as modifying the License.
You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of Your modifications, or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License.
5.Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions.
6.Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
9 | E N G
License disclosures
7.Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License.
8.Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages.
9.Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability.
END OF TERMS AND CONDITIONS ©2020 Bose Corporation
Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License.
You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and limitations under the License. The FreeRTOS package is subject to the license terms reprinted below.
MIT License
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
1 0 | E N G
CONTENTS |
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WHAT’S IN THE BOX |
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Contents.............................................................................................................................. |
14 |
BOSE MUSIC APP SETUP |
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Download the Bose Music app.................................................................................. |
15 |
Add the earbuds to an existing account................................................................ |
16 |
SWEAT AND WEATHER RESISTANCE............................................................... |
17 |
HOW TO WEAR |
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Insert the earbuds........................................................................................................... |
18 |
Check your fit.................................................................................................................... |
19 |
Try another eartip size................................................................................................... |
20 |
Change the eartips......................................................................................................... |
21 |
POWER |
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Power on............................................................................................................................. |
22 |
Power off............................................................................................................................ |
23 |
Standby............................................................................................................................... |
23 |
TOUCH CONTROL |
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Touch surface area.......................................................................................................... |
24 |
Media playback and volume....................................................................................... |
24 |
Phone calls......................................................................................................................... |
25 |
Call notifications...................................................................................................... |
25 |
Noise cancellation........................................................................................................... |
25 |
Mobile device voice control......................................................................................... |
26 |
1 1 | E N G
CONTENTS |
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IN-EAR DETECTION |
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Auto Play/Pause.............................................................................................................. |
27 |
Auto Answer Call............................................................................................................. |
27 |
Auto Transparency.......................................................................................................... |
27 |
NOISE CANCELLATION |
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Noise levels........................................................................................................................ |
28 |
Favorites..................................................................................................................... |
28 |
Adjust noise level............................................................................................................. |
29 |
Noise cancellation while on a call............................................................................. |
29 |
Use noise cancellation only......................................................................................... |
30 |
CUSTOMIZE TOUCH CONTROL |
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Shortcut............................................................................................................................... |
31 |
Set a Shortcut........................................................................................................... |
31 |
Use your Shortcut................................................................................................... |
31 |
Remove/change your Shortcut.......................................................................... |
31 |
BATTERY |
|
Charge the earbuds........................................................................................................ |
32 |
Charge the charging case............................................................................................ |
33 |
Check the earbud battery level................................................................................. |
33 |
While using the earbuds....................................................................................... |
33 |
While charging the earbuds................................................................................ |
33 |
Check the charging case battery level.................................................................... |
34 |
Charging time................................................................................................................... |
34 |
Charge wirelessly............................................................................................................. |
35 |
1 2 | E N G
CONTENTS |
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EARBUD AND CHARGING CASE STATUS |
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Earbud status lights........................................................................................................ |
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36 |
Bluetooth® status..................................................................................................... |
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36 |
Battery status........................................................................................................... |
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36 |
Charging case status...................................................................................................... |
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37 |
Battery status........................................................................................................... |
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37 |
Update and error status....................................................................................... |
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37 |
BLUETOOTH CONNECTIONS |
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Connect using the Bluetooth menu on your mobile |
device........................... |
38 |
Disconnect a mobile device........................................................................................ |
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39 |
Reconnect a mobile device......................................................................................... |
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39 |
Clear the earbud device list........................................................................................ |
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40 |
CARE AND MAINTENANCE |
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Store the earbuds............................................................................................................ |
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41 |
Clean the earbuds and charging case..................................................................... |
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41 |
Replacement parts and accessories........................................................................ |
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41 |
Limited warranty.............................................................................................................. |
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41 |
Update the earbuds........................................................................................................ |
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42 |
View the earbud date code......................................................................................... |
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42 |
View the charging case serial number.................................................................... |
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42 |
TROUBLESHOOTING |
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Try these solutions first................................................................................................. |
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43 |
Other solutions................................................................................................................. |
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43 |
Reboot the earbuds and charging case................................................................. |
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49 |
1 3 | E N G
WHAT’S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose QuietComfort Earbuds |
Charging case |
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USB-C to USB-A cable |
Eartips (sizes 1 and 3) |
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NOTE: Size 2 eartips are attached to the |
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earbuds |
. For help identifying the |
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eartip sizes, see page 20. |
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NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service.
Visit: worldwide.Bose.com/Support/QCEarbuds
1 4 | E N G
BOSE MUSIC APP SETUP
The Bose Music app lets you set up and control the earbuds from any mobile device, such as a smartphone or tablet.
Using the app, you can manage Bluetooth connections, manage earbud settings, choose your voice prompt language, learn about wireless charging, and get new features.
NOTE: If you have already created a Bose account for another Bose product, see “Add the earbuds to an existing account” on page 16.
DOWNLOAD THE BOSE MUSIC APP
1. On your mobile device, download the Bose Music app.
BOSE MUSIC
2. Follow the app instructions.
1 5 | E N G
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