Blackberry Enterprise Server User Manual
BlackBerry Enterprise Server for IBM
Lotus Domino
Version 4.1.4
Installation Guide
BlackBerry Enterprise Server Version 4.1.4 for IBM Lotus Domino Installation Guide
Last modified: 25 June 2007
Document ID: 12787735 Version 6
At the time of publication, this documentation is based on BlackBerry Enterprise Server Version 4.1.4 for IBM Lotus Domino.
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Contents
1 Planning your BlackBerry environment ........................................................................................................... 7
Choosing a BlackBerry Enterprise Server setup type...................................................................................7
Upgrading the BlackBerry Enterprise Server ...............................................................................................9
2 System requirements .......................................................................................................................................... 11
Hardware requirements...................................................................................................................................11
System requirements for the BlackBerry Enterprise Server.......................................................................11
Checklist: Operating system requirements .........................................................................................12
Checklist: Messaging and collaboration server software requirements .........................................13
Checklist: Security support requirements ............................................................................................13
Checklist: Multidomain support requirements ....................................................................................14
Checklist: Multilanguage support requirements.................................................................................14
Checklist: Virtual machine support requirements...............................................................................14
Checklist: Additional software requirements.......................................................................................14
System requirements for your corporate environment ..............................................................................14
Checklist: Network environment settings ............................................................................................15
Checklist: Messaging and collaboration environment settings........................................................15
Checklist: Instant messaging environment settings...........................................................................16
Checklist: Terminal service settings ......................................................................................................16
Checklist: Database environment settings........................................................................................... 17
System requirements for remote components ............................................................................................18
Checklist: BlackBerry MDS Services system requirements ...............................................................19
Checklist: BlackBerry Enterprise Server with the BlackBerry MDS Services system requirements
19
Checklist: BlackBerry Attachment Service system requirements .....................................................21
Checklist: BlackBerry Manager system requirements ....................................................................... 22
Checklist: BlackBerry Router system requirements ........................................................................... 23
Checklist: BlackBerry MDS Connection Service system requirements........................................... 23
Checklist: BlackBerry Collaboration Service system requirements.................................................24
3 Configuring your environment.........................................................................................................................25
Enabling the messaging environment to communicate with the BlackBerry Enterprise Server........ 25
Create the BlackBerryAdmins group.................................................................................................... 25
Modify the server document to permit moving users within a BlackBerry Domain...................... 25
Setting database permissions.......................................................................................................................26
Set Microsoft SQL Server permissions ................................................................................................. 27
Set DB2 UDB permissions...................................................................................................................... 27
Configure remote authentication for the local system account.............................................................. 27
Create Windows groups to support administrative roles..........................................................................28
Enable authentication for administrative roles on remote BlackBerry Managers ........................28
4 Installing the BlackBerry Enterprise Server software...................................................................................31
Checklist: Confirm BlackBerry Enterprise Server installation requirements..........................................31
Install the BlackBerry Enterprise Server...................................................................................................... 32
Install a BlackBerry component on a remote computer............................................................................ 32
Install the database notification system .....................................................................................................32
Installing the Hosted BlackBerry for IBM Lotus Domino..........................................................................33
Troubleshooting the BlackBerry Enterprise Server installation process................................................ 33
Resolving issues during the installation process................................................................................33
Resolving issues after the installation process completes................................................................34
Postinstallation tasks .....................................................................................................................................35
Configure the connection between the BlackBerry MDS Connection Service and a remote Black-
Berry Attachment Service ......................................................................................................................35
5 Removing the BlackBerry Enterprise Server software ................................................................................. 37
Remove the BlackBerry Enterprise Server software .................................................................................. 37
Remove registry entries from your computer ............................................................................................. 37
Remove the database notification system ..................................................................................................38
1
Planning your BlackBerry environment
Choosing a BlackBerry Enterprise Server setup type
Upgrading the BlackBerry Enterprise Server
Choosing a BlackBerry Enterprise Server setup type
The BlackBerry® Enterprise Server consists of services and components. The BlackBerry services are designed to
provide productivity tools—such as email, instant messaging, and organizer functionality—and data from
enterprise applications to mobile users. The BlackBerry components are designed to monitor BlackBerry services;
process, route, compress, and encrypt data; and communicate with the wireless network.
You can install all BlackBerry components on one computer, or you can install particular components on separate
computers. Consider any impacts on system resources when deciding where to install a component.
You can choose only one setup type for each computer in your environment.
Warning: After you choose a setup type, you cannot modify it. You must remove one setup type before you can install
another.
Setup type Description Considerations
BlackBerry
Enterprise Server
BlackBerry MDS
Services
BlackBerry
Enterprise Server
with BlackBerry
MDS Services
BlackBerry
Attachment
Service
This setup type installs all BlackBerry components, except
the BlackBerry MDS Services.
This setup type installs the BlackBerry Controller and the
following BlackBerry MDS Services on a remote computer:
• BlackBerry MDS Application Integration Service
• BlackBerry MDS Data Optimization Service
• BlackBerry MDS Provisioning Service
• BlackBerry MDS Administrative and Management
Service
• BlackBerry® MDS Studio Application Repository
This setup type installs all BlackBerry components,
including the BlackBerry MDS Services.
This setup type installs the BlackBerry Attachment Service
and the BlackBerry Controller on a remote computer.
—
A remote instance of the BlackBerry MDS Services can
support multiple BlackBerry Enterprise Servers and one
BlackBerry MDS Studio Application Repository.
The BlackBerry MDS Services might use increased system
resources when it processes content requests. Install an
instance of the BlackBerry MDS Services on a remote
computer to minimize the impact on message delivery.
You must install the BlackBerry MDS Studio Application
Repository on the same database server as the BlackBerry
Configuration Database.
—
A remote BlackBerry Attachment Service can support
multiple BlackBerry Enterprise Servers.
The BlackBerry Attachment Service might use increased
system resources when it processes concurrent conversion
requests. Install the BlackBerry Attachment Service on a
remote computer to increase the number of concurrent
conversions without impacting message delivery.
BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide
Setup type Description Considerations
BlackBerry
Manager
BlackBerry Router This setup type installs the BlackBerry Router and the
BlackBerry MDS
Connection
Service
This setup type installs the BlackBerry Manager on a
remote computer.
BlackBerry Controller on a remote computer.
This setup type installs the BlackBerry MDS Connection
Service and the BlackBerry Controller on a remote
computer.
A remote BlackBerry Manager enables you to manage
multiple BlackBerry Domains from your computer.
A remote BlackBerry Router can support multiple
BlackBerry Enterprise Servers and is designed to provide
wireless network bypass to BlackBerry devices.
The BlackBerry Router does not use many system resources,
but it is a critical connection point for the BlackBerry®
Enterprise Solution. You can install several standby
BlackBerry Routers as failover locations in case your
primary BlackBerry Router is unavailable.
A remote BlackBerry MDS Connection Service can support
multiple BlackBerry Enterprise Servers.
The BlackBerry MDS Connection Service might use
increased system resources when it processes content
requests. Install the BlackBerry MDS Connection Service on
a remote computer to minimize the impact on message
delivery.
8
Setup type Description Considerations
BlackBerry
Collaboration
Service
This setup type installs the BlackBerry Collaboration
Service, the BlackBerry Instant Messaging Connector, and
the BlackBerry Controller on a remote computer.
A remote BlackBerry Collaboration Service can support
multiple BlackBerry Enterprise Servers.
Your instant messaging environment can be IBM® Lotus®
Sametime®, Microsoft® Live Communications Server
2005™, or Novell® GroupWise® Messenger. Your choice is
not limited by your messaging server.
You can install only one type of the BlackBerry
Collaboration Service, and users can use only one type of
enterprise instant messaging application on the BlackBerry
device.
The BlackBerry Collaboration Service requires the following
persistent connections, based on your instant messaging
environment:
• If your instant messaging server is Microsoft Live
Communications Server 2005 and you are using
Transport Layer Security (TLS) as the communication
protocol, you require one persistent socket connection
for each instant messaging session.
• If your instant messaging server is Microsoft Live
Communications Server 2005 and you are using
Transmission Control Protocol (TCP) as the
communication protocol, you require three persistent
socket connections for each instant messaging session.
• If your instant messaging server is Microsoft Live
Communications Server 2005 and you are using
Hypertext Transfer Protocol over Secure Sockets Layer
(HTTPS) as the communication protocol, you require
three persistent socket connections to create one TCP
connection, and all instant messaging sessions use that
connection.
• If your instant messaging server is Sametime, you
require three persistent socket connections to create
one TCP connection, and all instant messaging sessions
use that connection.
• If your instant messaging server is GroupWise
Messenger, you require one persistent socket
connection for each instant messaging session.
Install the BlackBerry Collaboration Service on a remote
computer to maximize the number of available sockets.
1: Planning your BlackBerry environment
Upgrading the BlackBerry Enterprise Server
See the BlackBerry Enterprise Server Version 4.1.4 Upgrade Guide for more information.
9
BlackBerry Enterprise Server for IBM Lotus Domino Installation Guide
10
2
System requirements
Hardware requirements
System requirements for the BlackBerry Enterprise Server
System requirements for your corporate environment
System requirements for remote components
Hardware requirements
Visit www.blackberry.com/knowledgecenterpublic to read the BlackBerry Enterprise Server Version 4.1 for IBM
Lotus Domino Server Capacity Calculator and the BlackBerry Enterprise Server Version 4.1 for IBM Lotus Domino
Performance Benchmarking for more information about calculating hardware requirements based on the expected
use of the BlackBerry Enterprise Server in your environment.
System requirements for the BlackBerry Enterprise Server
You must confirm that the computer on which you plan to install the BlackBerry Enterprise Server meets the
system requirements.
Checklists Description Reference
Checklist: Operating system requirements This checklist describes the operating system software and settings
that are required on the computer on which you plan to install the
BlackBerry Enterprise Server.
Checklist: Messaging and collaboration
server software requirements
Checklist: Security support requirements This checklist describes the security software that is required on the
Checklist: Multidomain support requirements This checklist describes the configuration that is required on the
Checklist: Multilanguage support
requirements
Checklist: Virtual computer support
requirements
This checklist describes the messaging server software and settings
that are required on the computer on which you plan to install the
BlackBerry Enterprise Server.
computer on which you plan to install the BlackBerry Enterprise Server,
if you want to support specific security features.
computer on which you plan to install the BlackBerry Enterprise Server,
if you have a multidomain messaging environment.
This checklist describes the configuration that is required on the
computer on which you plan to install the BlackBerry Enterprise Server,
if you want to support localized message content.
This checklist describes the configuration that is required on the
computer on which you plan to install the BlackBerry Enterprise Server,
if you have a virtual computer environment.
See page 12.
See page 13.
See page 13.
See page 14.
See page 14.
See page 14.
BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide
Checklists Description Reference
Checklist: Additional software requirements This checklist describes the additional software that is required on the
computer on which you plan to install the BlackBerry Enterprise Server,
if you want to read the documentation and help file, or if you want to
implement multiple BlackBerry devices from a single computer.
See page 14.
Checklist: Operating system requirements
Note: You must install the most current service pack for each Microsoft product.
Considerations
Install one of the following operating systems on the computer on which you plan to install the BlackBerry Enterprise Server:
• Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)
• Microsoft® Windows Server® 2003 (SP1 is required for Microsoft Windows Messenger support)
Install Microsoft Messaging Queue (MSMQ) Version 3.0 (required for Microsoft Windows Messenger support).
Note: If you install MSMQ separately from Windows Server 2003, clear the default Active Directory Integration and Triggers
subcomponents and select only the Common subcomponent.
Install Microsoft® .NET Framework Version 1.1 (SP1 is required for Microsoft Windows Messenger support). You can install this
program during the BlackBerry Enterprise Server installation.
If Microsoft .NET Framework Version 2.0 is installed, the setup program still installs Version 1.1 or Version 1.1 SP1.
If Microsoft .NET Framework Version 1.1 is installed in a language other than English, you must download and install SP1 in the
appropriate language.
Visit www.microsoft.com/netframework/downloads/ for more information.
Install one of the following Microsoft Data Access Component (MDAC) versions on the computer on which you plan to install the
BlackBerry Enterprise Server:
• MDAC Version 2.8 with Security Patch MS04-003 (Version 2000.85.1025.00)
• MDAC Version 2.8 SP2 (Version 2000.86.1830.00)
Note: MDAC Version 2.8 SP2 is shipped only with Microsoft Windows Server 2003 SP1.
Install Java® 2 Platform, Standard Edition (J2SE™) Runtime Environment Version 5.0 update 9. You can install this program during
the BlackBerry Enterprise Server installation.
If you are using IBM® DB2® Universal Database (DB2 UDB), install the IBM DB2 Universal Database Runtime Client Lite. You can
install this program during the BlackBerry Enterprise Server installation.
12
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