Avocent DSR1021 User Manual

DSR® Switch

Installer/User Guide

For models: DSR1021 DSR1022

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principle on/off switch is in the on position.

POWER OFF

This symbol indicates the principle on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

DSR®1021/1022 Switch

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There, DSR, DSView and OSCAR are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.

©2005 Avocent Corporation. All rights reserved.

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment is a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his/her own expense.

Japanese Approvals

Safety and EMC Standards

UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST

	iii
TABLE OF CONTENTS
List of Figures ................................................................................................................	vii
List of Tables...................................................................................................................	ix
Chapter 1: Product Overview..........................................................................................	1
Features and Benefits ........................................................................................................................	1
Reduce cable bulk .......................................................................................................................	1
Access the DSR1021/1022 switch via network connection.........................................................	2
Two modes of access to the DSR1021/1022 switch ....................................................................	2
Simple access to any target device .............................................................................................	2
Safety Precautions .............................................................................................................................	4
Rack Mount Safety Considerations....................................................................................................	4
Chapter 2: Installation .....................................................................................................	5
DSR 1021/1022 Switch Connectivity .................................................................................................	5
Installation Overview.........................................................................................................................	6
Setting up your network ..............................................................................................................	6
Installing the DSR1021/1022 switch ..........................................................................................	6
Getting Started...................................................................................................................................	8
Items supplied with the DSR1021/1022 switch...........................................................................	8
Additional items needed..............................................................................................................	8
Connecting the DSR1021/1022 Switch Hardware.............................................................................	8
Verifying the Connections................................................................................................................	10
DSR1021/1022 switch...............................................................................................................	10
DSRIQ modules ........................................................................................................................	11
Configuring the Web Server and DSView 3 Software .....................................................................	11
Setting up the built-in web server .............................................................................................	11
Setting Up the DSView Software ..............................................................................................	11
Adjusting Mouse Settings on Target Devices ..................................................................................	11
Microsoft Windows ...................................................................................................................	12
LINUX.......................................................................................................................................	14
UNIX.........................................................................................................................................	17
Novell NetWare.........................................................................................................................	19
Apple Mac OS ...........................................................................................................................	20

iv	DSR1021/1022 Switch Installer/User Guide
	Chapter 3: Local Port Operation...................................................................................	21
	Controlling Your System at the Local Port......................................................................................	21
	Viewing and Selecting Ports and Servers ........................................................................................	21
	Viewing the status of your DSR1021/1022 switching system ...................................................	22
	Selecting target devices ............................................................................................................	22
	Soft switching............................................................................................................................	23
	Navigating the OSCAR Interface.....................................................................................................	24
	Configuring OSCAR Interface Menus .............................................................................................	25
	Assigning target device names..................................................................................................	26
	Assigning device types ..............................................................................................................	28
	Changing the display behavior.................................................................................................	29
	Controlling the status flag ........................................................................................................	31
	Broadcasting to target devices .................................................................................................	33
	Using Scan mode ......................................................................................................................	34
	Setting local port Screen Saver options....................................................................................	37
	Setting the keyboard country code............................................................................................	39
	Managing Server Tasks Using the OSCAR Interface ......................................................................	41
	Viewing and disconnecting user connections...........................................................................	42
	Resetting your PS/2 keyboard and mouse ................................................................................	43
	Displaying version information ................................................................................................	44
	Chapter 4: Web Server Operations...............................................................................	47
	Overview of the DSR1021/1022 Web Server ...................................................................................	47
	Viewing and Selecting Ports and Servers ........................................................................................	47
	About the DSR Explorer Window ....................................................................................................	48
	Using the side navigation bar...................................................................................................	49
	Using the top option bar...........................................................................................................	49
	Launching a KVM session ........................................................................................................	50
	Managing a DSR web server device.........................................................................................	51
	Managing Local Accounts ........................................................................................................	52
	Managing Device Properties....................................................................................................	53
	Power Controlling Target Devices ..................................................................................................	54
	Chapter 5: The Video Viewer.........................................................................................	55
	About the Video Viewer Window .....................................................................................................	55

Video Viewer minimum requirements..............................................................................................

55

TABLE OF CONTENTS	v
Launching a KVM Session...............................................................................................................	56
Video Viewer Window Features ......................................................................................................	57
Changing the toolbar................................................................................................................	59
Setting the Window Size............................................................................................................	59
Adjusting the View ....................................................................................................................	60
Adjusting color depth................................................................................................................	61
Additional Video Adjustment ....................................................................................................	62
Adjusting Mouse Options..........................................................................................................	64
Using Keyboard Pass-through.........................................................................................................	67
Using Macros...................................................................................................................................	68
Saving the View................................................................................................................................	68
Closing a Video Viewer Window Session ........................................................................................	69
Chapter 6: Terminal Operations ...................................................................................	71
The Console Menu ...........................................................................................................................	71
Network Configuration ....................................................................................................................	71
Other Console Main Menu Options.................................................................................................	74
Security Configuration .............................................................................................................	74
Local User Accounts.................................................................................................................	74
Console Password ....................................................................................................................	75
Reset Certificates......................................................................................................................	75
Secure Mode .............................................................................................................................	76
Firmware Management ............................................................................................................	76
Enable Debug Messages...........................................................................................................	76
Restore Factory Defaults..........................................................................................................	76
Reset Appliance ........................................................................................................................	76
Exit............................................................................................................................................	76
Appendices.....................................................................................................................	77
Appendix A: FLASH Upgrades.................................................................................................	77
Appendix B: Using DSView Software Over a Modem Connection ..........................................	79
Appendix C: Using DSRIQ-SRL Modules ................................................................................	80
Appendix D: UTP Cabling........................................................................................................	84
Appendix E: Technical Specifications ......................................................................................	86
Appendix F: Sun Advanced Key Emulation..............................................................................	88
Appendix G: Technical Support................................................................................................	90

vi DSR1021/1022 Switch Installer/User Guide

Index................................................................................................................................

91

	vii
LIST OF FIGURES
Figure 1.1: Example DSR1021/1022 Switch Configuration .............................................................	3
Figure 1.2: The DSR1021 Switch ......................................................................................................	3
Figure 1.3: The DSR1022 Switch ......................................................................................................	4
Figure 2.1: Basic DSR1021 Switch Configuration............................................................................	7
Figure 3.1: Main Dialog Box ..........................................................................................................	21
Figure 3.2: Setup Dialog Box ..........................................................................................................	26
Figure 3.3: Names Dialog Box ........................................................................................................	27
Figure 3.4: Name Modify Dialog Box .............................................................................................	27
Figure 3.5: Devices Dialog Box ......................................................................................................	28
Figure 3.6: Device Modify Dialog Box ...........................................................................................	29
Figure 3.7: Menu Dialog Box..........................................................................................................	30
Figure 3.8: Flag Dialog Box ...........................................................................................................	32
Figure 3.9: Position Flag ................................................................................................................	32
Figure 3.10: Broadcast Dialog Box ................................................................................................	33
Figure 3.11: Scan Dialog Box .........................................................................................................	35
Figure 3.12: Commands Dialog Box...............................................................................................	36
Figure 3.13: Screen Saver Dialog Box............................................................................................	38
Figure 3.14: Keyboard Dialog Box .................................................................................................	40
Figure 3.15: Commands Dialog Box...............................................................................................	41
Figure 3.16: User Status Dialog Box ..............................................................................................	42
Figure 3.17: Disconnect Dialog Box...............................................................................................	43
Figure 3.18: Version Dialog Box ....................................................................................................	44
Figure 3.19: DSRIQ Selection Dialog Box......................................................................................	45
Figure 3.20: DSRIQ Version Dialog Box........................................................................................	45
Figure 4.1: Avocent DSR Explorer Window....................................................................................	48
Figure 4.2: Side Navigation Bar......................................................................................................	49
Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................	57
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................	62
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed .............................	65
Figure 6.1: Console Main Menu......................................................................................................	72
Figure 6.2: Network Configuration Menu.......................................................................................	73

viii DSR1021/1022 Switch Installer/User Guide

	ix
LIST OF TABLES
Table 3.1: OSCAR Interface Status Symbols ...................................................................................	22
Table 3.2: OSCAR Interface Navigation Basics..............................................................................	24
Table 3.3: Setup Features to Configure the OSCAR Interface........................................................	25
Table 3.4: OSCAR Interface Status Flags .......................................................................................	31
Table 3.5: Commands to Manage Routine Tasks for Target Devices .............................................	41
Table 4.1: DSR Explorer Window Area Descriptions .....................................................................	48
Table 4.2: Viewing Appliance Information......................................................................................	53
Table 5.1: Video Viewer Window Descriptions...............................................................................	58
Table 5.2: Manual VIdeo Adjust Dialog Box Descriptions .............................................................	63
Table C.1: DSRIQ-SRL Module Pinouts .........................................................................................	83
Table D.1: UTP Wiring Standards ..................................................................................................	84
Table E.1: DSR1021/1022 Switch Product Specifications ..............................................................	86
Table F.1: Sun Key Emulation.........................................................................................................	88
Table F.2: PS/2-to-USB Keyboard Mappings .................................................................................	89

x DSR1021/1022 Switch Installer/User Guide

1

	CHAPTER	Product Overview
	1

Features and Benefits

Avocent DSR® switches combine analog and digital technology to provide flexible, centralized control of data center servers and facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. They provide enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.

Each DSR1021/1022 switch model consists of a rack mountable keyboard, video and mouse (KVM) switch, configurable for analog (local) or digital (remote) connectivity. Video resolutions are supported up to 1280 x 1024 for remote users. Enhanced video quality of up to 1600 x 1200 is available to local users via the video port.

The DSR1021/1022 switch has user peripheral ports for PS/2 keyboards and mice and an SPC port that may be used to connect to an SPC power control device. An SPC device is an 8- or 16-outlet device that you can use to control the power state of any attached target devices through the embedded web server or the DSView 3 software.

Users can access target devices across a 100BaseT LAN port that is used to establish an Ethernet connection, or directly through a local port. Each DSR1021/1022 switch model includes a MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to access the switch when an Ethernet connection is not available.

The only significant difference between the two models described in this manual is that the DSR1021 supports control of up to eight target devices, while the DSR1022 supports control of up to four target devices. The IP-based DSR1021/1022 switches give you flexible target device management control from anywhere in the world.

Reduce cable bulk

With server densities continually increasing, cable bulk remains a major concern for network administrators.The DSR1021/1022 switches significantly reduce KVM cable volume in the rack by utilizing the innovative DSRIQ module and single, industry-standard Unshielded Twisted Pair (UTP) CAT 5 cabling. This allows a higher server density while providing greater airflow and cooling capacity.

2 DSR1021/1022 Switch Installer/User Guide

The DSRIQ module is powered directly from the target device and provides Keep Alive functionality when the DSR1021/1022 switch is not powered.

The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and a DSR1021/1022 switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module.

Access the DSR1021/1022 switch via network connection

No special software or drivers are required on the attached, or client, computers.

NOTE: The client connects to the server housing the DSView® management software using an Internet browser. For modem access, you must install DSR Remote Operations software included on the DSView 3 software D-ROM (see the DSView Installer/User Guide for more information).

Users access the DSR1021/1022 switch and all attached systems via Ethernet or using a V.34, V.90 or V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid network connection exists.

Two modes of access to the DSR1021/1022 switch

You can access the DSR1021/1022 switch in one of the following ways:

•through a built-in web server that manages basic switching tasks -or-

•as your needs grow, by upgrading to the DSView 3 software to manage every KVM switch in your installation from one simple-to-use web interface

Simple access to any target device

When a user accesses the DSR1021/1022 switch, a listing displays all target devices to which the user has permission to view and manage. When a user selects a target device from the list, the video of the selected target device displays in a Video Viewer window. For more information about the Video Viewer, see Chapter 5.

Figure 1.1 on page 3 illustrates an example of a typical DSR1021/1022 switch configuration.

Figure 1.2 on page 3 illustrates and describes the DSR1021 switch.

Figure 1.3 on page 4 illustrates and describes the DSR1022 switch.

Chapter 1: Product Overview	3

DSR1021/1022 switch

	Ethernet
	DSView 3
Modem	Software
	Telephone
	Network

Analog User

(OSCAR Graphical

User Interface)

Digital User (Computer with Internet browser)

Figure 1.1: Example DSR1021/1022 Switch Configuration

DSR1021 Switch

Number of target devices	8
Digital paths	1
Analog user	1

Figure 1.2: The DSR1021 Switch

4 DSR1021/1022 Switch Installer/User Guide

DSR1022 Switch

Number of target devices	4
Digital paths	1
Analog user	1

Figure 1.3: The DSR1022 Switch

Safety Precautions

To avoid potential video and keyboard problems when using Avocent products:

•If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:

•Do not use a 2-wire power cord in any Avocent product configuration.

•Test AC outlets at the target device and monitor for proper polarity and grounding.

•Use only with grounded outlets at both the target device and monitor. When using a backup Uninterruptible Power Supply (UPS), power the target device, the monitor and the DSR1021/1022 switch from the UPS.

NOTE: The AC inlet is the main power disconnect.

Rack Mount Safety Considerations

•Elevated Ambient Temperature: If installed in a closed rack assembly, the operating temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the switch.

•Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

•Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

•Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.

•Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

5

CHAPTER

2 Installation

DSR 1021/1022 Switch Connectivity

The DSR1021/1022 switching system can connect to a server running the DSView 3 software. DSView 3 software allows a user to view and control target devices (one at a time) attached to the DSR1021/1022 switching system. For more information on the DSView 3 software, see the

DSView Installer/User Guide.

The DSR1021/1022 switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the DSR1021/1022 switch over a network using either an Ethernet connection or a modem connection.

The DSR1021/1022 switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network.

The DSR1021/1022 switch also uses Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or V.92 modem.

You can perform KVM switching tasks by using one of the following:

•the web server built into the switch -or-

•DSView 3 software

The installation instructions in this chapter pertain to the hardware installation and configurations of the DSR1021/1022 switch and the built-in web server. If you plan to use the DSView 3 software for access, please refer to the DSView 3 Quick Install Guide that is included with the DSView 3 software package.

6 DSR1021/1022 Switch Installer/User Guide

Installation Overview

The general procedure for setting up and installing the DSR1021/1022 switch is as follows:

Setting up your network

The DSR1021/1022 switching system uses IP addresses to uniquely identify the switch and the target devices. The DSR1021/1022 switch supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the DSR1021/1022 switches are connected to the network.

For additional information on setting up the DSR1021/1022 switch using the DSView 3 software, and for information on how the DSR1021/1022 switch uses TCP/IP, see the DSView Installer/User Guide or DSView 3 Online Help.

Installing the DSR1021/1022 switch

1.Unpack the DSR1021/1022 switch and verify that all components are present and in good condition. See the Getting Started section on page 8 for specific information.

2.Make all hardware connections between the power source, DSR1021/1022 switch, target devices, optional SPC device, the Ethernet and the optional modem connection. See the

Connecting the DSR1021/1022 Switch Hardware section on page 8 for detailed instructions.

3.Turn on the power and verify that all connections are working. See the Verifying the Connections section on page 10 for more information.

4.If you are accessing the DSR1021/1022 switch through the web server and configuring the switch using the console menu interface, do that at this point. See Chapter 6 for

detailed instructions. -or-

Otherwise, use the DSView 3 software to configure the DSR1021/1022 switch. See the DSView Installer/User Guide or DSView 3 Online Help for detailed instructions.

5.Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on Target Devices section on page 11 for instructions.

Figure 2.1 on page 7 illustrates one possible configuration for your DSR1021/1022 switch.

Chapter 2: Installation	7

Digital User

Ethernet

	Power	Telephone
		Network
	Cord
		Internet Connection
		Ethernet and/or
		Modem

DSR1021 Switch

Ports

SETUP Port 1-8 CAT 5

Cable

SPC Port

Connection

Analog User

KVM

Connections

SPC

Power Control Server

Device

Server

DSRIQ Modules

Server PS/2, USB, Sun

and serial adaptors

are available

Server

Figure 2.1: Basic DSR1021 Switch Configuration

8 DSR1021/1022 Switch Installer/User Guide

Getting Started

Before installing your DSR1021/1022 switch, refer to the following lists to ensure you have all items that shipped with the DSR1021/1022 switch as well as other items necessary for proper installation.

Items supplied with the DSR1021/1022 switch

The following items are shipped with the DSR1021/1022 switch:

•local country power cord

•rack mounting brackets

•null modem cable

•DSR1021/1022 Installer/User Guide (this manual)

•DSR1021/1022 Quick Installation Guide

Additional items needed

Additional items needed for installation of the DSR1021/1022 awitch include the following:

•one DSRIQ module per target server or DSRIQ-SRL module per serial device

•one CAT 5 patch cable per DSRIQ module (4-pair UTP, up to 10 meters)

•one CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)

•(Optional) DSView 3 software

•(Optional) V.34, V.90 or V.92-compatible modem and cables

•(Optional) SPC power control device

Connecting the DSR1021/1022 Switch Hardware

NOTE: The DSR1021/1022 switch may be rack mounted in a 1U configuration. The DSR1021/1022 switch does not support a 0U configuration.

To connect and power on your DSR1021/1022 switch:

1.Power off the target devices that will be part of your DSR1021/1022 switching system. Locate the power cord that came with the DSR1021/1022 switch. Plug one end into the power socket on the back panel of the DSR1021/1022 switch. Plug the other end into a grounded AC wall outlet.

WARNING: To reduce the risk of electric shock or damage to your equipment:

•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

•Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.

•Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or the appliance.

Chapter 2: Installation	9

2.Plug the VGA monitor and PS/2 keyboard and mouse cables into the corresponding DSR1021/1022 switch ports. You must install both a keyboard and mouse on the local port, or the keyboard will not initialize properly.

3.Choose an available numbered port on the back panel of the DSR1021/1022 switch. Plug one end of a CAT 5 patch cable (4-pair, up to 10 meters) into the selected port and plug the other end into the RJ-45 connector of a DSRIQ module.

4.Plug the DSRIQ module into the corresponding ports on the back panel of the target server. Repeat this procedure for all servers that are to be connected to the DSR1021/1022 switch. See the To connect a DSRIQ module to a server procedure on page 9 and the To connect a DSRIQ module to a serial device procedure on page 10 for more information.

5.Plug a CAT 5 patch cable from your Ethernet network into the LAN port on the back of the DSR1021/1022 switch. Network users will access the DSR1021/1022 switch through this port.

6.(Optional) The DSR1021/1022 switch can also be accessed using a ITU V.92, V.90 or V.34compatible modem. Plug the 9-pin serial cable into the MODEM port on the back of the DSR1021/1022 switch. Plug the other end into the connector on the modem.

NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your DSR1021/1022 switch.

7.(Optional) Plug one end of the cable supplied with the SPC power control device into the SPC port on the DSR1021/1022 switch and plug the other end into an SPC device. Plug the power cords from the target servers into the SPC device power outlets. Plug the SPC device into an appropriate AC wall outlet.

8.If you are configuring the DSR1021/1022 switch using the console menu interface, use the supplied null modem cable to connect a terminal or PC running terminal emulation software (such as HyperTerminal®) to the SETUP port on the back panel of the DSR1021/1022 switch. Set the terminal to 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow control.

9.Power up each target device and then power up the DSR1021/1022 switch. After approximately one minute, the switch completes initialization and displays the OSCAR® graphical user interface Free tag on the local port monitor.

10.If you did not use the console menu interface to configure the DSR1021/1022 switch, use the DSView 3 software to configure the switch. See the DSView Installer/User Guide or the DSView 3 Online Help for detailed instructions.

To connect a DSRIQ module to a server:

1.Attach the color-coded connectors of a DSRIQ module to the corresponding keyboard, monitor and mouse ports on the server you will be connecting to the DSR1021/1022 switch.

10DSR1021/1022 Switch Installer/User Guide

2.Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ module. Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the DSR1021/1022 switch.

3.Repeat this procedure for all servers you wish to attach.

NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor in the local port to accommodate Sun computers that support both VGA and sync-on-green or composite sync.

To connect a DSRIQ module to a serial device:

1.Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of the device you will be connecting to the DSR1021/1022 switch.

2.Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ-SRL module. Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the DSR1021/1022 switch.

NOTE: The DSRIQ-SRL module is a DCE device and supports only VT100 terminal emulation.

3.Connect the power supply to the power connector on your DSRIQ-SRL module. The cable expander can be used to power up to four DSRIQ-SRL modules from a single power supply.

4.Connect the DSRIQ-SRL module power supply to an appropriate AC wall outlet. Power up your serial device. See Appendix C on page 80 for more information on DSRIQ-SRL modules.

Verifying the Connections

Verify the connections between the DSR1021/1022 switch, DSRIQ modules and serial devices by reading the status of the LEDs on the DSR1021/1022 switch and the DSRIQ module.

DSR1021/1022 switch

The front panel of the DSR1021/1022 switch features two LEDs indicating the

Ethernet connection.

•The top green LED, labeled Link, illuminates when a valid connection to the network is established and blinks when there is activity on the port.

•The lower amber LED, labeled 100M, indicates that you are communicating at the 100 Mbps rate when using an Ethernet connection.

Additionally, the two LEDs above each port number on the front panel of the DSR1021/1022 switch indicate the target device status.

•The green LED illuminates when the attached target device is powered on.

•The amber LED illuminates when that port is selected.

Chapter 2: Installation	11

DSRIQ modules

NOTE: PS/2, Sun and USB DSRIQ modules are available for attaching computers to your DSR1021/1022 switch.

Use the DSRIQ-SRL serial module to connect serial devices to the DSR1021/1022 switch. The DSRIQ-SRL features two green LEDs: a POWER LED and a STATUS LED.

•The POWER LED indicates that the attached DSRIQ-SRL is powered on.

•The STATUS LED indicates that a valid selection has been made to a DSR1021/1022 switch.

The DSRIQ-SRL module prevents a serial break from the attached device if the module loses power. However, a user can generate a serial break with the attached device by pressing Alt-B after accessing the Terminal Applications menu.

Configuring the Web Server and DSView 3 Software

Setting up the built-in web server

You can access the DSR1021/1022 switch via an embedded web server that handles most day-to- day switching tasks. Before using the web server to access the switch, first specify an IP address. through the SETUP port on the back panel of the switch. See Chapter 5 for detailed instructions on how to use the SETUP port and web server to configure the switch.

Setting Up the DSView Software

See the DSView Installer/User Guide that ships with your software, or refer to the DSView 3 Online Help.

Adjusting Mouse Settings on Target Devices

Before a computer connected to the DSR1021/1022 switch can be used for remote user control, you must set the target mouse speed and turn off acceleration. For machines running Microsoft® Windows® (Windows NT®, 2000, XP, Server 2003), use the default PS/2 mouse driver.

To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration needs to be set to “none” for all user accounts accessing a remote system using a KVM switch. Mouse acceleration should also be set to “none” on every remote system. Special cursors should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and cursor hiding should also be turned off.

12 DSR1021/1022 Switch Installer/User Guide

This section explains the steps for setting mouse movement and cursor features for use with Avocent hardware products and DSView® management software with the following operating systems:

•Microsoft® Windows®

•NT 4.0

•2000

•XP

•Server 2003

•IntelliPoint® drivers

•LINUX®

•Red Hat® (pre-8.0, 8.0 and later, and Enterprise)

•SUSE®

•UNIX® Sun Solaris® (versions 9 and 10)

•Novell® NetWare®

•Apple® MAC® OS X

NOTE: If you are not able to turn off mouse acceleration from within your operating system (OS), or if you do not desire to adjust the settings of all your servers, newer versions of the DSView software include the Tools - Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer window into an "invisible mouse" mode which allows you to manually toggle control between the mouse pointer on the target system being viewed and the mouse pointer on the client running DSView software. See Chapter 5 for more information about the Video Viewer.

Microsoft Windows

NOTE: Avocent highly recommends that all Microsoft® Windows systems attached to the DS1800 digital switch, DSR1021/1022 switches, CCM console management appliances and SwitchView IP remote access devices use the default Windows PS/2 mouse driver.

To adjust the mouse speed and cursor settings for NT 4.0 (using default drivers):

1.From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.

2.From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.

3.Click the Motion tab.

4.Set the Pointer speed slider to Slow (the leftmost tick mark).

5.Make sure the Snap to default checkbox is unchecked.

6.Click OK to close the Mouse Properties dialog box and to save your settings.

Chapter 2: Installation	13

7.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks® cross-platform management application, click

Screen Refresh.

The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for Windows 2000 (using default drivers):

1.From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.

2.From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.

3.Click the Motion tab.

4.Set the Speed slider to the default of 50% (the sixth tick mark from the left).

5.Set the Acceleration option to None.

6.Make sure the Snap to default checkbox is unchecked.

7.Click OK to close the Mouse Properties dialog box and to save your settings.

8.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for Windows XP or Windows Server 2003 (using default drivers):

1.From the Desktop, select Start - Control Panel to open the Control Panel window.

2.From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.

3.Click the Pointer Options tab.

4.Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from the left).

5.Uncheck the Enhance pointer precision checkbox.

6.Make sure the Snap To and the Visibility checkboxes are unchecked.

7.Click OK to close the Mouse Properties dialog box and to save your settings.

14DSR1021/1022 Switch Installer/User Guide

8.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for IntelliPoint drivers:

1.From the Desktop, select Start - Control Panel to open the Control Panel window.

2.From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.

3.Click the Pointer Options tab.

4.Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from the left).

5.Uncheck the Enhance pointer precision checkbox.

6.Make sure the Snap To and the Visibility checkboxes are unchecked.

7.Click the Wheel tab.

8.Uncheck the Enable accelerated scrolling ... checkbox.

9.Click OK to close the Mouse Properties dialog box and to save your settings.

10.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

LINUX

NOTE: Red Hat and SUSE support several standard graphical user interfaces. For this document, the Red Hatmodified version of the GNOME graphical interface is shown, and the SUSE-modified version of the KDE interface is shown. If your Red Hat installation uses the KDE graphical user interface, see the SUSE section or refer to the KDE documentation online. If your SUSE installation uses the GNOME interface, refer to the Red Hat section or refer to the GNOME documentation online.

To adjust the mouse speed and cursor settings for Red Hat LINUX pre-8.0 drivers (modified GNOME GUI):

1.From the Workspace Menu, click the Desktop Manager icon and select Application Manager - Desktop_Controls to open the Control Center dialog box.

Chapter 2: Installation	15

2.From the tree view, select Peripherals - Mouse to list the mouse settings.

3.Set the Acceleration slider to the center position.

4.(Optional) Select the desired Mouse buttons option and set the Threshold slider to the desired position.

5.Click OK to close the Control Center dialog box and to save your settings.

6.Resynchronize the mouse in the software remote session window for the Avocent management software you are using.

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for Red Hat LINUX 8.0 and later drivers:

1.Click the Red Hat icon.

2.Select Preferences - Mouse to open the Mouse Preferences dialog box.

3.Click the Motion tab.

4.Set the Acceleration slider slightly left of the center position.

NOTE: The sliders in Red Hat LINUX versions 8 and above do not contain numbers or tick marks. Proper alignment may be achieved only by trial and error.

5.(Optional) Set the Sensitivity and Threshold sliders to the desired positions.

6.Click Close to close the Mouse Preferences dialog box and to save your settings.

7.Resynchronize the mouse in the software remote session window for the Avocent management software you are using.

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

8.Test the mouse motion in the Video Viewer window.

9.If necessary, repeat steps 4 to 8 until the mouse is properly aligned.

16 DSR1021/1022 Switch Installer/User Guide

To adjust the mouse speed and cursor settings for Red Hat Enterprise LINUX drivers:

There are two ways to open the Mouse dialog box:

•To open the Mouse dialog box using a menu, go to step 1.

•To open the Mouse dialog box using icons, go to step 4.

1.Click the Main Menu icon.

2.Select Programs - Settings - Peripherals - Mouse to open the Mouse dialog box.

3.Go to step 8.

4.Click the Start Here icon to open the Start Here dialog box.

5.Click the Preferences icon to open the Control Center dialog box.

6.Click the Peripherals icon to open the Peripherals dialog box.

7.Click the Mouse icon to open the Mouse dialog box.

8.Set the Acceleration slider to the middle position.

9.(Optional) Select the desired Mouse buttons option and set the Threshold slider to the desired position.

10.Click OK to close the Mouse dialog box and to save your settings.

11.Resynchronize the mouse in the software remote session window for the Avocent management software you are using.

•If you are using DSView software version 2.x or earlier, click Mouse Align.

•If you are using DSView software version 3.0 or later, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for SUSE LINUX drivers:

1.Click the SUSE icon and select Control Center. (By default, SUSE uses a modified version of the KDE graphical user interface.)

2.Click anywhere in the screen area to open the Behavior (first time use default) - Control Center window where you clicked.

3.If the Index side navigation bar is shown in tree view, click the plus symbol (+) next to Peripherals to display the submenu items. Otherwise, select Peripherals.

4.Select the Mouse option to display the Mouse - Control Center dialog box.

5.Click the Advanced tab.

6.Set the Pointer acceleration slider to the leftmost position (1.0x).

Chapter 2: Installation	17

7.(Optional) Set the Pointer threshold, Double click interval, Drag start time, Drag start distance and Mouse wheel scrolls by sliders to the desired positions.

8.If necessary, click Defaults to restore the default settings.

9.Click Apply to save your settings.

10.Click the X button in the upper-right corner to close the Mouse - Control Center dialog box.

11.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

•If you are using DSView 2.x or earlier software, click Mouse Align.

•If you are using DSView 3.0 or later software, click Align Local Cursor.

•If you are using the AVWorks software, click Screen Refresh.

The mouse resynchronizes and should work properly.

UNIX

To adjust the mouse speed and cursor settings for Sun Solaris v9 drivers:

NOTE: To use a Sun Solaris driver with the DSView software and DSR1021/1022 switch, you must have the following versions of DSView software on your host system and DSR1021/1022 switch firmware:

•DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later

•DSR1021/1022 switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x

•DSR1021/1022 switch with DSView software 3.0 and later - Firmware version 3.0 or later

1.From the Workspace Menu, select Desktop Manager and go to step 3. - or -

Click on the tab above the Text Note control and select Applications to open the Application Manager window.

2.Click the Desktop_Controls icon to open the Application Manager - Desktop_Controls window.

3.Double-click the Mouse Style Manager icon to open the Style Manager toolbar and Style Manager - Mouse dialog box.

4.In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.

5.(Optional) Select the desired Handedness and Button 2 options and set the Double-Click and the Threshold sliders to the desired positions. Test the double-click speed by double-clicking on the mouse icon.

6.Click OK to close the dialog box and to save your settings.

7.If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any active remote session window.

18DSR1021/1022 Switch Installer/User Guide

8.Set the mouse scaling to normal by performing the following actions:

a.From the Video Viewer menu, select Tools - Session Options to open the Session Options dialog box.

b.Click the Mouse tab.

c.In the Mouse Scaling area, select the Default radio button.

d.Click OK to close the Session Options dialog box and to save your settings.

9.Resynchronize the mouse in the software remote session window for the Avocent management software you are using:

• If you are using DSView software version 2.x or earlier, click Mouse Align.

• If you are using DSView software version 3.0 or later, click Align Local Cursor.

• If you are using the AVWorks software, click Screen Refresh. The mouse resynchronizes and should work properly.

To adjust the mouse speed and cursor settings for Sun Solaris v10 drivers:

NOTE:To use a Sun Solaris driver with the DSView software and DSR1021/1022 switch, you must have the following versions of DSView software on your host system and DSR1021/1022 switch firmware:

•DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later

•DSR1021/1022 switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x

•DSR1021/1022 switch with DSView software 3.0 and later - Firmware version 3.0 or later

1.In the Front Panel dashboard, click the Style Manager icon to open the Style Manager toolbar.

2.Double-click the Mouse icon to open the Style Manager - Mouse dialog box.

3.In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.

4.(Optional) Select the desired Handedness and Button 2 options and set the Double-Click and the Threshold sliders to the desired positions. Test the double-click speed by double-clicking on the mouse icon.

5.Click OK to close the dialog box and to save your settings.

6.If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any active remote session window.

7.Set the mouse scaling to normal by performing the following actions:

a.From the Video Viewer menu, select Tools - Session Options to open the Session Options dialog box.

b.Click the Mouse tab.

c.In the Mouse Scaling area, select the Default setting.

d.Click OK to close the Sessions Options dialog box and to save your settings.