Apple 1500 Service manual

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StyleWriter 1500

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Basics

StyleWriter 1500

Basics

Introduction - 1

 

 

 

Introduction

The StyleWriter 1500 is a high-resolution ink-jet printer. There are some differences between the StyleWriter 1500 and the StyleWriter 1200.

Basics

Introduction - 2

 

 

 

Hardware Differences

The sheet feeder has changed to be compatible with the new paper feeding scheme that the vendor has implemented across the product line.

The plastic cover of the controller and feed rollers has been changed to match the paper feeder.

There is no Error LED on the 1500

No paper output tray

No internal power supply, external power adapter

Basics

Introduction - 3

 

 

 

Software Differences

Two additional print modes have been added to the StyleWriter 1500: Fine and Smooth. Fine mode uses 360 dpi resolution and Smooth uses a 720 dpi horizontal by 360 dpi vertical resolution.

Basics

Introduction - 4

 

 

 

Color Capability

Two ink cartridges are available for the Color StyleWriter 1500. There is a black-only ink cartridge and a three-color (Cyan, Magneta, and Yellow) that produces a composite black as well as color.

The black-only ink cartridge is the same for both the StyleWriter 1200 and 1500.

Basics Test Page - 5

Online Key

Test Page

 

 

Turn on the printer and hold

 

down the online key for at

 

least 6 seconds or until the

 

test page prints.

Basics

Test Page - 6

 

 

 

 

The test pages show the ROM

 

revision and a test pattern.

 

There are two different test

 

pages; one for the three-

 

color ink cartridge, and one

 

for the black-only ink

 

cartridge. The black-only

 

test page is shown here.

 

Use the test pattern to

 

determine if the ink jets are

 

functioning properly. If

 

lines at the bottom of the

 

page appear broken,

 

proceed to the “Printing”

 

topic in the Troubleshooting

 

chapter.

Apple 1500 Service manual

Basics

Test Page - 7

 

 

 

Demo Test Page Units

The Color StyleWriter 1500 demo unit logic board ROM contains a unique demo page. A limited quantity are being sold for use by Apple resellers.

Note: The demo test page printer may be serviced the same as a regular 1500, however, if the logic board is replaced it will lose the demo page capability. If that feature is needed, the unit should be RMAed to Finish Goods.

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Specifications

StyleWriter 1500

Specifications

Characteristics - 1

 

 

 

Characteristics

Print Methods

Print Head

Print Head Life

Serial bubble jet ink–on–demand

1 by 64 nozzles

Approximately 500 pages (normal mode)

Specifications Graphics - 2

 

Graphics

 

Resolution

Best: 720 x 360 dpi (best mode, black and white, edge

 

 

smoothing)

 

 

360 x 360 dpi (grayscale and color)

 

 

Normal: 360 x 360 dpi

 

 

Draft: 180 x 180 dpi

 

 

 

 

 

 

 

 

Specifications

Paper Handling - 3

 

 

 

 

 

 

Paper Handling

Paper

Size: LTR, LGL, A4, Executive

 

 

Weight: 16–24 lb.

 

 

Capacity: 100 sheets (A4, LTR)

Envelopes

Size: Number 6 or 10

 

 

Capacity: 10 envelopes

Transparencies

Coated transparencies, or most inkjet transparencies

 

 

 

 

 

 

 

 

 

 

 

 

 

Specifications

Ink Cartridges - 4

 

 

 

 

 

 

Ink Cartridges

Type

Ink cartridge

Ink Color

Black-Only

 

 

Three-Color: Cyan, Magenta, Yellow

Life

Approximately 500 pages (black-only)

 

 

 

 

 

 

 

 

 

 

 

 

Specifications

Environmental - 5

 

 

 

Environmental

Acoustic Noise Level

Temperature

Humidity

Approximately 40 dB (reference level)

59–86°F (15–30°C)

10–80% (no condensation)

Specifications

Electrical - 6

 

 

 

Electrical

Power Source

U.S./Japan: 102-132 VAC, 60 Hz

UK/Australia: 204-264 VAC, 50 Hz

Europe: 196-253 VAC, 50 Hz

Japan: 85-110 VAC, 50,60 Hz

Power Consumption

30 W maximum

 

 

 

 

 

 

 

Specifications Physical - 7

 

Physical

 

Dimensions

Height: 6.9 in. (176 mm)

 

 

Width: 13.7 in. (348 mm)

 

 

Depth: 8.5 in. (215 mm)

 

Weight

Approximately 5.5 lb. (2.5 kg)

 

 

 

 

 

 

 

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Troubleshooting

StyleWriter 1500

Troubleshooting

General/ - 1

 

 

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.

For additional assistance, contact Apple Technical Support.

Troubleshooting

General /Initial Startup Sequence - 2

 

 

Initial Startup Sequence

1Plug in printer and press the power button.

2Logic board is tested (ROM/RAM)

3Power LED comes on

4Carriage motor initialization (ink cartridge will move).

5Motor starts and carriage assembly moves to home position (slightly to the left of the purge unit).

6Carriage motor detection.

Home position detected.

Maintenance cleaning performed.

7Paper feed motor initialization.

Paper feed motor runs.

Pickup roller and paper lifting plate set to their initial positions.

8Ink cartridge check.

9Printer is ready.

Troubleshooting Symptom Charts /Preliminary Checks - 3

Symptom Charts

Preliminary Checks

Computer cannot find

1

Print out a test page to confirm that the printer is

printer

 

operational.

 

2

Verify that StyleWriter 1500 driver is installed in system

 

 

Extension folder.

 

3

Verify that serial cable is connected.

 

4

Verify continuity of serial cable and replace if necessary.

 

5

Replace logic board.

 

Troubleshooting

 

Symptom Charts /Preliminary Checks - 4

 

 

 

 

No status light or

1

Verify that printer is turned on and plugged in correctly.

movement

2

Check voltage of power adapter.

3 If the voltage is not 11.5 to 15.5 V replace the power adapter. 4 If the voltage is within the specified range, replace the logic

board.

Note: When connected to Macintosh and this error occurs, a message will appear stating “A hardware error has occurred. Please check for any obstructions by the Color StyleWriter 1500 ink cartridges. Press the Cancel button and try printing again. If the error persists, see your manual.”

Troubleshooting Symptom Charts /Carrier Movement - 5

Carrier Movement

Carrier motor does

1

Check carriage assembly for obstructions.

not move or is

2

Check for paper jam.

 

 

obstructed

3

Check carriage belt for wear, deterioration or dislocation.

 

4

Check to see if carriage guide frame is deformed.

 

5

Check carriage shaft for bends or scratches.

 

6

Move carriage by hand to check that it moves smoothly,

 

 

without noise.

 

 

 

 

7

Replace carrier assembly.

 

 

 

8

Check carriage motorresistance with ohm meter. Check

 

 

connector CNCR on the logic board.

 

 

 

 

 

 

 

 

 

CNCR(pins)

Resistance

 

 

 

 

 

 

 

 

 

 

 

1

-2

7 ohms

 

 

 

 

 

 

 

 

 

 

 

3

-4

7 ohms

 

 

 

 

 

 

 

 

Troubleshooting

Symptom Charts /Carrier Movement - 6

 

 

 

9 If resistance is not approximately 7 ohms replace carriage

 

motor. If that doesn’t solve the problem, replace logic board.

 

Troubleshooting

 

 

 

Symptom Charts /Carrier Movement - 7

 

 

 

 

 

 

 

Home position error

1

Check carriage assembly for obstructions.

 

 

2

Check for paper jam.

 

 

 

 

3

Check carriage belt for wear, deterioration or dislocation.

 

 

4

Check to see if carriage guide frame is deformed.

 

 

5

Check carriage shaft for bends or scratches.

 

 

6

Move carriage by hand to check that it moves smoothly,

 

 

 

without noise.

 

 

 

 

 

7

Replace carriage assembly.

 

 

 

 

8

Check carriage motor resistance with ohm meter. Check

 

 

 

connector CNCR on the logic board.

 

 

 

 

 

 

 

 

 

 

 

CNCR(pins)

Resistance

 

 

 

 

 

 

 

 

 

 

 

 

 

1

-2

7 ohms

 

 

 

 

 

 

 

 

 

 

 

 

 

3

-4

7 ohms

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

Symptom Charts /Carrier Movement - 8

 

 

 

 

 

 

 

 

 

9

If resistance is not approximately 7 ohms replace carriage

 

 

 

motor. If that doesn’t solve the problem, replace logic board.

 

 

10

After error occurs, turn the power off and observe where

 

 

 

the carriage stops. If it stops in the image area, then do a

 

 

 

home position voltage check. If the carriage stops over the

 

 

 

purge unit, check the purge unit.

 

 

Home position voltage

1

With printer on, move carriage to home position. Check

check

 

voltage at connector CNH on the logic board.

 

 

 

 

 

 

 

 

 

 

CNH (pin)

Carriage position

Voltage

 

 

 

 

 

 

 

 

 

 

 

29

Home position

4.8 V ± .2

 

 

 

 

 

 

 

 

 

 

 

 

Center of printer

0.15 V ± .15

 

 

 

 

 

 

 

 

 

Troubleshooting

Symptom Charts/Carrier Movement - 9

 

 

 

 

 

 

2 If voltages are not within specified ranges replace home

 

 

 

 

position sensor or carriage ribbon cable. If voltages are

 

 

within specified ranges, replace logic board.

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