Brother 5750e User Manual

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OWNER’S MANUAL

FAX-4750e

FAX-5750e

If You Need to Call Customer Service

Please complete the following information for future reference:

Model Number: FAX-4750e,FAX-5750e(Circle your model number)

Serial Number*:

______________________________________

Date of Purchase:

______________________________________

Place of Purchase:

______________________________________

*The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

© 1996–2002Brother Industries, Ltd.

Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country.

Brother fax-backsystem (USA Only)

Brother Customer Service has installed an easy-to-usefax-backsystem, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine.

If you can’t resolve a difficulty with your Brother machine using this manual, call our fax-backsystem, and follow the voice prompts to receive faxed instructions about using the system and an index offax-backsubjects.

In USA Only: 1-800-521-2846

The Brother fax-backsystem number has been preprogrammed on One Touch key01.

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stopresource for all your Fax Machine/Multi-FunctionCenter needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA: 1-800-284-4329(voice)1-908-575-8790(fax)

1-800-284-3238(TTY service for thehearing-impaired)

In Canada: 1-877-BROTHER(voice)

(514) 685-4898(fax)

(514) 685-6464(voice) (In Montreal)

Dealers/Service Centers (USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada Only)

For service center addresses in Canada, call 1-877-BROTHER.

O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S

i

Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country.

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

In USA: 1-888-879-3232(voice)1-800-947-1445(fax) http://www.brothermall.com

In Canada: 1-877-BROTHER(voice)

Description

Item

Laser Fax Toner

TN-430(Able to print 3000 pages)

 

TN-460(Able to print 6000 pages)

 

 

Laser Fax Drum

DR400

 

 

16 MB Expandable Memory Board (Option for FAX-4750eand 5750e)

See chapter Optional Accessories

 

 

32 MB Expandable Memory Board(Option for FAX-4750eand 5750e)

See chapter Optional Accessories

 

 

Telephone Line Cord

LG3077001

 

 

Telephone Handset

UF6857010

 

 

Handset Curled Cord

UF7204008

 

 

Document Tray and Extension

UU2069008

 

 

Document Support

UU2080008

 

 

Paper Cassette #2 (Option for FAX-4750e)

LT400

 

 

Power Protector for A/C Power and Phone Line Surges and

QPD120

Voltage Spikes (2 Outlets)

 

 

 

Power Protector for A/C Power and Phone Line Surges and

FX 120

Voltage Spikes (8 Outlets)

 

 

 

Network (LAN) Board

NC-8100h

Brother Print/Fax Server (10/100 BaseTX Ethernet Network)

 

(Optional for FAX-4750e.Standard forFAX-5750e.)

 

 

 

Owner’s Manual

LE8118001

 

 

Printer Cable-Bi-Directional(10 feet) Parallel Cable with Gold

F2A046-10

Plated Contacts and IEEE-1284Approved

 

 

 

*MFL-Prosoftware onCD-ROM

PCI-3CD(ForCD-ROMDrive)

(Not available for FAX-4750e)

 

 

 

* Multi-FunctionLink® Pro Suite is NOT available on floppy disks.

ii O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Disclaimer–UserInstallation of

Memory Board(s)

In some cases, product may be modified by adding and/or replacing the memory board(s) with approved replacements. Any damage to the product, the memory board(s) to be inserted therein or otherwise, caused as a result of improper installation (including installation of other than approved memory boards(s)) is not covered by the Limited Warranty. If you do not feel comfortable with the installation of approved memory board(s), contact a Brother Authorized Service Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call1-800-521-2846.

N O T I C E – D I S C L A I M E R O F W A R R A N T I E S iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: Warranty WILL BE VOID by Brother for repairs or replacements made necessary due to the following: (1) If the Product was not purchased from an authorized Brother reseller within the United States, (2) The Product has been serviced or modified by anyone other than an Authorized Service Representative of Brother, (3) The serial number has been modified, defaced or removed from this Product, (4) Non-Brother®- brand or non-Brother approved parts, supplies, power supplies or other accessories have been used with this Product, (5) Any damage caused by accident, neglect, abuse or misuse or, the recommended monthly volume has been exceeded, (6) Damages caused as a result of modification, alteration or repairs performed by anyone other than a Brother Authorized Service Representative.

(7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in material or workmanship are found in the Product, etc. (8) Damage caused by improper connection and/or disconnection of the Product; failure of the operator to follow operational instructions, improper set up of the Product.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1-800-284-4329,or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply

Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States.

For the name of your Brother Authorized Service Center, call 1-800-521-2846.After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange of your non working Product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).

iv M F C L I M I T E D W A R R A N T Y ( U S A )

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill.

Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support: Toll-freeCustomer Service and technical support is available for hardware operational assistance at

1-800-284-4329.At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax back system at1-800-521-2846or Brother’s Internet Web Site (www.brother.com). Now you can visit uson-line(www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial number and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model #___________________________

Serial # ___________________________

Date of purchase: ___________________

Store where purchased: ______________

Location of store: ___________________

Important: We recommend that you keep all original packing materials, in the event that you ship this product.

M F C L I M I T E D W A R R A N T Y ( U S A ) v

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brotherproducts. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of theend-user/purchaser.In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jetproducts: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER.Within Montreal, please call (514)685-6464.Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux,QC H9B 3H6

vi L I M I T E D W A R R A N T Y ( C A N A D A )