Xerox DOCUPRINT 4850, DOCUPRINT 180, DOCUPRINT 4890, DOCUPRINT 96, DOCUPRINT 4635 Manual

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Xerox DocuPrint IPS

Messages Guide

Version 7.1 August 2000 721P88950

Xerox Corporation

Printing Systems Documentation and Education

701 South Aviation Boulevard, ESM1-058

El Segundo, CA 90245

©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P88950

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Laser safety

Warning: Adjustments, use of controls, or performance of

!procedures other than those specified herein may result in hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the performance standards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR

PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

Ozone information

This product produces ozone during normal operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air. The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits. If you need additional information concerning ozone, call 1-800-828- 6571 to request the Xerox publication 600P83222, OZONE.

XEROX DOCUPRINT IPS MESSAGES GUIDE

iii

Operation safety

Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.

Always connect equipment to a properly grounded electrical outlet. If in doubt, have the outlet checked by a qualified electrician.

!

Warning: Improper connection of the equipment grounding conductor may result in risk of electrical shock.

Never use a ground adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal.

Always place equipment on a solid support surface with adequate strength for its weight.

Always use materials and supplies specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

Never move either the printer or the Printer Controller without first contacting Xerox for approval.

Never attempt any maintenance that is not specifically described in this documentation.

Never remove any covers or guards that are fastened with screws. There are no operator-serviceable areas within these covers.

Never override electrical or mechanical interlocks.

Never use supplies or cleaning materials for other than their intended purposes. Keep all materials out of the reach of children.

Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United States, contact your local Xerox representative or operating company.

iv

XEROX DOCUPRINT IPS MESSAGES GUIDE

Table of Contents

 

 

Laser safety

iii

 

 

Ozone information

iii

 

 

 

 

 

 

 

Operation safety

iv

 

 

 

 

Introduction

vii

 

 

 

 

 

 

 

About this guide

vii

 

 

 

 

 

 

 

 

Contents

vii

 

 

 

 

 

 

 

 

Conventions

viii

 

 

 

 

 

 

 

Related publications

ix

 

 

 

 

1.

HCU messages

1-1

 

 

 

2.

DocuPrint 96/4635/180 IPS messages

2-1

 

 

 

 

 

 

Printer control console messages

2-1

 

 

 

 

 

 

Message list

2-4

 

 

 

 

3.

DocuPrint 4050, 4090, 4850, 4890, and 92C IPS messages

3-1

 

 

 

 

 

XEROX DOCUPRINT IPS MESSAGES GUIDE

v

TABLE OF CONTENTS

vi

XEROX DOCUPRINT IPS MESSAGES GUIDE

Introduction

The Xerox DocuPrint IPS Messages Guide contains the messages you may encounter while using your Xerox DocuPrint IPS.

About this guide

This guide is intended to assist you in dealing with the software, hardware and system errors that may occur while using your Xerox DocuPrint IPS. This guide assumes that you already have a general understanding of the Xerox laser print engine and how it operates in your PSF environment. You should also be familiar with general printing operations using a system controller that is separate from the print engine assembly.

Contents

This guide contains the following chapters:

An “Introduction” provides information on how to use this guide.

Chapter 1, “HCU messages,” contains a listing of the parser and the channel codes that may display on the front of the host channel unit, and what each of the codes mean.

Chapter 2, “DocuPrint 96/4635/180 IPS messages,” contains a description of the printer control console screen where various kinds of messages are displayed, a listing (in numerical order by code) of the messages that may display on a 96, 4635, or 180 IPS screen, an indication of what may have occurred to cause the error, and the action you can take to eliminate the problem.

Chapter 3, “DocuPrint 4050, 4090, 4850, 4890, and 92C IPS messages,” contains a listing (in alphabetical order by code) of the messages that may display on these four models, an indication of what may have occurred to cause the error, and the action you can take to eliminate the problem.

XEROX DOCUPRINT IPS MESSAGES GUIDE

vii

INTRODUCTION

Conventions

The following conventions are used in this guide:

“Overview” References to chapters, sections, and appendices appear in quotations marks.

Messages Guide Names of documents and documentation libraries appear in italics.

“setup” Information you enter using the keyboard appears in lowercase bold type.

[Clear]

Names of touchbuttons on the 96/4635/180 IPS printer control

 

console screen appear in square brackets.

<Enter> Key names appear in bold and in angle brackets.

Note: Notes are hints that help you perform a task or understand the text.

Caution: Cautions alert you to an action that could damage hardware or software.

Warning: Warnings alert you to conditions that could affect the ! safety of people.

viii

XEROX DOCUPRINT IPS MESSAGES GUIDE

INTRODUCTION

Related publications

This document is part of the Xerox DocuPrint IPS publication set.

Xerox documents Following is a list of all Xerox DocuPrint IPS documents. For a complete list and description of available Xerox documentation, refer to the Xerox Customer Documentation Catalog (publication number 610P17517), or call your service representative.

Application Programmer/System Administrator Quick Reference

Card

Customer Information Quick Reference Card

Generic MICR Fundamentals Guide

Glossary

Guide to Configuring and Managing the System

Guide to Performing Routine Maintenance

Helpful Facts About Paper

Installation Planning Guide

Master Index

Messages Guide

Solutions Guide

System Overview Guide

Troubleshooting Guide

Xerox Standard Font Library Font User Guide

The documentation set also includes an electronic version, the

DocuPrint IPS Interactive Customer Documentation CD.

IBM documents Following are related IBM documents. Contact your local IBM representative for ordering instructions for IBM AFP/PSF manuals that might be useful for your specific installation.

IBM 3825 Page Printer Product Description

IBM Intelligent Printer Data Stream Reference

IBM Advanced Function Presentation Printer Summary

IBM ITSC Distributing AFP Printing from a Host System

IBM Advanced Function Printing Data Stream Reference

IBM Data Stream and Object Architectures: Mixed Object Document

Content Architecture Reference

Guide to Advanced Function Presentation

XEROX DOCUPRINT IPS MESSAGES GUIDE

ix

INTRODUCTION

x

XEROX DOCUPRINT IPS MESSAGES GUIDE

 

 

1.

HCU messages

The messages discussed in this chapter are represented by code numbers displayed in the LED panel on the front of the host channel unit (HCU).

Note: The information in this chapter applies only to IPS with a channel attachment, which requires the Host Channel Unit.

LED code number The LED code number on the HCU indicate various software states, system faults, and microcode faults, depending on whether:

The number is illuminated.

The decimal point is on.

The decimal point is on with the LED flashing.

Boot codes When the Sun workstation is first booted, the number 2 appears on the HCU display, meaning the IPS is offline. After a few seconds, this number changes to a 0, meaning the system is online and ready to print.

If the code 2, 6, or another number listed on the following table appears and remains on the HCU; if the decimal point is displayed; and/or if the display is blinking, notify your service representative. Be sure to provide the following information:

Digit displayed

Position of decimal point

Whether the display is flashing.

XEROX DOCUPRINT IPS MESSAGES GUIDE

1-1

HCU MESSAGES

Code definitions The following tables give the meaning of the LED codes that may appear on the HCU.

Table 1-1.

Software states (no decimal point)

 

 

 

Code

 

Meaning

 

 

 

9

 

Checking SRAM

 

 

 

8

 

Loading microcode and startup

 

 

 

7

 

Checking Channel interface

 

 

 

6

 

Waiting for SCSI connection/parser

 

 

 

5

 

Waiting for tailgate board

 

 

 

4

 

Waiting for end of reset from Parser

 

 

 

3

 

Block-up on OFFLINE

 

 

 

2

 

OFFLINE (parser has started)

 

 

 

1

 

Waiting for End of Process from Parser (Device End)

 

 

 

0

 

ONLINE (ready to print)

 

 

 

Table 1-2.

System faults (decimal point on)

 

 

Code

 

Meaning

 

 

 

1

 

SCSI initialization error

 

 

 

2

 

Not-enough-memory error

 

 

 

3

 

No communication with parser

 

 

 

6

 

Fault in SRAM

 

 

 

7

 

Fault in data streaming memory

 

 

 

8

 

Fault on channel BUS lines

 

 

 

9

 

Fault on channel TAG lines

 

 

 

Table 1-3.

Microcode faults (decimal point on with LED

 

 

flashing)

 

 

Code

 

Meaning

 

 

 

1

 

Parallel faults

 

 

 

2

 

Trace mode detected (CPU trace bit)

 

 

 

3

 

Invalid opcode

 

 

 

4

 

Arithmetic fault

 

 

 

5

 

Range fault/Privilege fault

 

 

 

6

 

Protection fault

 

 

 

7

 

Type mismatch

 

 

 

1-2

XEROX DOCUPRINT IPS MESSAGES GUIDE

2.DocuPrint 96/4635/180 IPS

messages

This chapter contains a list, in numerical order by code, of the messages that you may encounter while using your Xerox DocuPrint 96, 4635, or 180 IPS. It also discusses the different kinds of messages and other information provided by the printer control console.

Printer control console messages

The 96/4635/180 printer control console gives you status and error information regarding the printer, in the form of messages and icons you can open. The kinds of information the control console provides include:

Local controls and displays for jam clearance, paper loading/ unloading, and diagnostics/service (used by the service representative). Two types of messages are displayed on the printer control console: fault messages, which relate to printer malfunctions, and information messages, which relate to printer conditions such as low dry ink.

Touch-sensitive areas that allow you to select options by touching the printer control console screen. A tone sounds when you touch one of these areas.

Printer alarm consisting of three beeps, repeated for ten seconds. The alarm is generated by any event that stops the printer.

The alarm stops after three cycles or as soon as you start to clear the fault condition (for example, when you open doors or covers specified in the clearance instructions). You can stop the alarm by pressing one of the printer control console buttons or by selecting a function through the touch screen.

XEROX DOCUPRINT IPS MESSAGES GUIDE

2-1

Xerox DOCUPRINT 4850, DOCUPRINT 180, DOCUPRINT 4890, DOCUPRINT 96, DOCUPRINT 4635 Manual

DOCUPRINT 96/4635/180 IPS MESSAGES

Figure 2-1. Printer control console

1

2

3

4

5

12

Ready

11

Printer Options

 

Clear

 

6

7

10

9

8

1Language icon

2Printer icon

3Fault List icon

4Tools icon

5Guarded Tools icon

6Clear button

7Continue button

8Stop button

9Sample button

10Brightness control thumbwheel

11Icon area

12Message area

1.Language icon

If two languages are available for your printer control console, select this icon to choose the language for the printer control console messages.

2.Printer icon

Select this icon to display the printer mimic. This is the default display on the printer control console.

3.Fault List icon

Select this icon to display the Fault List screen.

2-2

XEROX DOCUPRINT IPS MESSAGES GUIDE

DOCUPRINT 96/4635/180 IPS MESSAGES

4.Tools icon

Select this icon to display call for service information and to adjust display features of the printer control console (for example, alarm volume).

5.Guarded Tools icon

This icon is reserved for the service representative and for operators who have completed Advanced Customer Training (ACT).

6.Clear button

Select this button to clear fault messages.

7.Continue button

Press this button to resume printing.

8.Stop button

Press this button to stop printing.

9.Sample button

Press this button to print a sample to the sample tray.

Note: The sample button is disabled during MICR print jobs.

10.Brightness control thumbwheel

Use this thumbwheel to adjust the brightness of the printer control console display.

11.Icons

Area where the following icons appear:

Fault icon — Appears when a fault exists in the system that stops the printer or prevents it from printing. If you click this button, the Clear button is displayed on the screen.

Hint icon — Appears when a masked fault or condition exists in the printer. See the chapter “Fault masking” in the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide.

ACT icon — Appears when a maintenance task requiring an ACT trained operator must be done. If you have successfully completed ACT, either check the Printer Controller for messages concerning the maintenance task or touch the Guarded Tools icon to display the Guarded Tools screen. If you are not an ACT trained operator, notify your lead operator or an ACT trained operator at your site.

12.Message area

The message area is used as follows:

Lines 1 and 2: Display the current status of the printer; for example, READY.

Line 3: Displays messages concerning masked conditions, such as low dry ink. These messages are preceded by an asterisk.

Line 4: Displays messages that originate at the System Controller.

XEROX DOCUPRINT IPS MESSAGES GUIDE

2-3

DOCUPRINT 96/4635/180 IPS MESSAGES

Message list

 

 

 

 

Note: Throughout the messages in this section, ‘%s’ denotes a file

 

 

 

 

 

 

 

 

name that is supplied by the system when the message is

 

 

 

 

 

 

 

 

displayed.

 

 

 

 

 

01-210

Printer left door open in print.

 

 

 

 

The left printer door is open while the printer is attempting to print.

 

Action

Close the left printer door and press the [Continue] button.

 

 

 

 

 

01-211

Printer right door open in print.

 

 

 

 

The right printer door is open while the system is attempting to print.

 

Action

Close the right printer door and press the [Continue] button.

 

 

 

 

 

01-212

Printer top transport cover open.

 

 

 

 

The top transport cover is open.

 

Action

Close the top transport cover and press the [Continue] button.

 

 

 

 

 

01-214

Fuser interlock open in print.

 

 

 

 

The fuser drawer is open while the printer is attempting to print.

 

Action

Pull out the fuser drawer, then push it in firmly. Press Continue.

 

 

 

 

 

01-220

PHN interlocked 24V missing.

 

 

 

 

A failure occurred in the printer interlocking system.

 

Action

Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]

 

 

 

 

button. (Refer to the Xerox DocuPrint 96/4635/180 IPS

 

 

 

 

Troubleshooting Guide for the procedure.)

 

 

 

 

 

01-221

PHN interlock open 24V present.

 

 

 

 

A failure occurred in the printer interlocking system.

 

Action

Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]

 

 

 

 

button. (Refer to the Xerox DocuPrint 96/4635/180 IPS

 

 

 

 

Troubleshooting Guide for the procedure.)

 

 

 

 

 

03-201

EDN system bus comm failure.

 

 

 

 

The bus communication to the EDN system is not responding. This

 

 

 

 

error is logged by the system.

 

Action

No action required.

2-4

XEROX DOCUPRINT IPS MESSAGES GUIDE

 

DOCUPRINT 96/4635/180 IPS MESSAGES

 

 

03-202

EDN comm problem with the UIM

 

The EDN cannot communicate with the UIM.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

 

 

03-203

System comm problem with MIN.

 

The system is unable to communicate with the MIN.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

 

 

03-204

System comm problem with PHN.

 

The system is unable to communicate with the PHN.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

 

 

03-205

System comm problem with FSN1.

 

The system is unable to communicate with the FSN1.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

 

 

03-208

System comm problem with ESS.

 

One of two communication errors occurred. The System Controller

 

did not acknowledge receipt of either a data layer or client layer

 

operation message from the EDN core board. The system failed to

 

establish data or client layer communications within four minutes of

 

system startup or within one second after receiving the printer

 

request for client layer initialization.

Action

Contact your service representative.

 

 

03-221

UIM comm problem with CP-IOP.

 

The UIM cannot communicate with the CP-IOP board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

XEROX DOCUPRINT IPS MESSAGES GUIDE

2-5

DOCUPRINT 96/4635/180 IPS MESSAGES

03-223

CP-IOP unable to com with touch screen.

 

The CP-IOP PSB cannot communicate with the Touch Screen board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-224

Video engine comm problem with UIM.

 

The video engine cannot communicate with the UIM Core board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-225

UIM comm problem with video engine.

 

The UIM Core cannot communicate with the video engine board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-232

MIN ADA 1 is offline.

 

The MIN Core cannot communicate with the MIN ADA board 1.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-234

MIN SLB/RDA is offline.

 

The Min Core cannot communicate with the MIN SLB/RDA board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-241

PHN DIO 1 is offline.

 

The PHN Core cannot communicate with the PHN DIO board 1.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-242

PHN DIO 2 is offline.

 

The PHN Core cannot communicate with PHN DIO board 2.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

2-6

XEROX DOCUPRINT IPS MESSAGES GUIDE

 

DOCUPRINT 96/4635/180 IPS MESSAGES

 

 

03-245

PHN DIO 5 is offline.

 

The PHN Core cannot communicate with PHN DIO board 5.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-246

PHN DIO 6 is offline.

 

The PHN Core cannot communicate with PHN DIO board 6.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-247

OHN registration servo is offline.

 

The PHN Core cannot communicate with PHN Registration Servo

 

board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-251

FSN1 DIO 1A is offline.

 

The FSN Core cannot communicate with FSN DIO board 1A.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-252

FSN1 DIO 2A is offline.

 

The FSN Core cannot communicate with FSN DIO board 2A.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-253

FSN1 DIO 3A is offline.

 

The FSN Core cannot communicate with FSN DIO board 3A.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-254

FSN1 stepper A is offline.

 

The FSN Core cannot communicate with FSN Stepper board A.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

XEROX DOCUPRINT IPS MESSAGES GUIDE

2-7

DOCUPRINT 96/4635/180 IPS MESSAGES

03-255

FSN1 DIO 1B is offline.

 

The FSN Core cannot communicate with FSN DIO DIO board 1B.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-256

FSN1 DIO 2B is offline.

 

The FSN Core cannot communicate with FSN DIO board 2B.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-257

FSN1 DIO 3B is offline.

 

The FSN Core cannot communicate with FSN DIO board 3B.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-258

FSN1 stepper B is offline.

 

The FSN Core cannot communicate with FSN Stepper board B.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-272

TMN DIO 1 is offline.

 

The FSN Core cannot communicate with TMN DIO board 1.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

03-340

MIN ADA 1 turnaround failure.

 

The MIN ADA board 1 turnaround test failed. This error is logged by

 

the system.

Action

No action is required.

03-342

SLB/RDA pixel PW8 turnaround failure.

 

The MIN SLB/RDA board to Pixel board turnaround test failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

2-8

XEROX DOCUPRINT IPS MESSAGES GUIDE

 

DOCUPRINT 96/4635/180 IPS MESSAGES

 

 

03-343

ROS EXPOS$REF turnaround failure.

 

The MIN SLB/RDR board to raster output scanner (ROS) turnaround

 

test failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-344

SLBRDA-EPMD turnaround failure.

 

The MIN SLBRDA board to EPMD board turnaround test failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-345

FSN1 stepper A turnaround failure.

 

The FSN Stepper board A turnaround test failed. This error is logged

 

by the system.

Action

No action required.

 

 

03-346

FSN1 stepper B turnaround failure.

 

The FSN Stepper board B turnaround test failed. This error is logged

 

by the system.

Action

No action required.

 

 

03-361

EDN NVM battery failed.

 

The EDN Core board battery failed.

Action

No action required.

 

 

03-362

EDN NVM not initialized.

 

The NVM values on the EDN Core board are not valid.

Action

Contact your service representative.

 

 

03-370

SLB/RDR requiring software reset.

 

An internal failure occurred in SLB/RDR board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-371

EDN needs softwreset hardwcaused.

 

EDN Core board detected a potential hardware problem that required

 

a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

XEROX DOCUPRINT IPS MESSAGES GUIDE

2-9

DOCUPRINT 96/4635/180 IPS MESSAGES

03-372

UIM needs softwreset hardwcaused.

 

UIM Core board detected a potential hardware problem that required

 

a software reset.

Action

Press the [Clear] or [Reset] button located behind the printer control

 

console front pull-down cover.

03-373

MIN needs softwreset hardwcaused.

 

MIN Core board detected a potential hardware problem that required

 

a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-374

PHN needs softwreset hardwcaused.

 

PHN Core board detected a potential hardware problem that required

 

a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-375

FSN1 needs softwreset hardwcaused.

 

FSN Core board 1 detected a potential hardware problem that

 

required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-377

Video engine prob requires softwreset.

 

A failure occurred in the internal video engine board that required a

 

software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-378

ESS problem requiring software reset.

 

The System Controller detected a problem that required a software

 

reset. The System Controller transmitted a meta Reset signal to the

 

printer.

Action

Wait until the system restarts and the Main window appears, then

 

retry the operation or restart the job.

03-379

TMN needs softwreset hardwcaused.

 

TMN Core board detected a potential hardware problem that

 

required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

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03-380

UIM boot ROM download failure.

 

The UIM Core Boot ROM download failed.

Action

No action required.

 

 

03-381

EDN download failure.

 

The EDN Core board download failed.

Action

No action required.

 

 

03-382

UIM download failure.

 

The UIM Core board download failed.

Action

No action required.

 

 

03-383

MIN download failure.

 

The MIN Core board download failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-384

PHN download failure.

 

The PHN Core board download failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-385

FSN1 download failure.

 

The FSN Core board 1 download failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

 

 

03-387

Video engine download failure.

 

The video engine download failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-389

TMN download failure.

 

The TMN Core board download failed.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

contact your service representative.

XEROX DOCUPRINT IPS MESSAGES GUIDE

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03-390

UIM rigid disk fault.

 

A rigid disk failure was detected by the UIM Core board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-391

UIM rigid disk access fault.

 

A rigid disk access failure was detected by the UIM Core board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-392

Video engine rigid disk fault.

 

A rigid disk access failure was detected by the video engine board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-393

Video engine rigid access fault.

 

A rigid disk access failure was detected by the video engine board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-401

EDN system bus comm failure.

 

The bus communication to the EDN system is not responding. This

 

error is logged by the system.

Action

No action required.

03-402

EDM comm problem with the UIM.

 

The EDM cannot communicate with the UIM.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

03-403

System comm problem with the MIN.

 

The system is temporarily unable to communicate with the MIN. This

 

error is logged by the system.

Action

No action is required.

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03-404

System comm problem with PHN.

 

The system is unable to communicate with the PHN.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes. If the error persists,

 

check the shared lines. If the error still persists, contact your service

 

representative.

 

 

03-405

System comm problem with FSN1.

 

The system is unable to communicate with the FSN1.

Action

Press the [Clear] or [Reset] button located behind the printer control

 

console front pull-down cover. If the error persists, check the shared

 

lines. If the error still persists, contact your service representative.

 

 

03-407

System comm problem with TMN.

 

The system is temporarily unable to communicate with the TMN. This

 

error is logged by the system.

Action

No action is required.

 

 

03-408

Transient EDN HDLC comm failure.

 

The System Controller did not acknowledge receipt of the data layer

 

or client layer operational message from the EDN Core board.

Action

Contact your service representative.

 

 

03-412

UIM can’t talk to any node on bus.

 

The UIM Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-413

MIN can’t talk to any node on bus.

 

The MIN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-414

PHN can’t talk to any node on bus.

 

The PHN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

XEROX DOCUPRINT IPS MESSAGES GUIDE

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03-416

FSN2 can’t talk to any node on bus.

 

The FSN Core board 2 cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-461

EDN problem needs software reset.

 

A potential hardware or software problem detected on the EDN Core

 

board required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-462

UIM problem needs software reset.

 

A potential noise problem detected on the UIM Core board required

 

a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-463

MIN problem needs software reset.

 

A potential hardware or software problem detected on the MIN Core

 

board required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-464

PHN problem needs software reset.

 

The PHN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-465

FSN1 problem needs software reset.

 

The FSN Core board 1 cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-467

TMN problem needs software reset.

 

The TMN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

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03-471

EDN problem needs software reset.

 

A potential hardware or software problem detected on the EDN Core

 

board required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-472

UIM needs software reset.

 

A potential noise problem detected on the UIM Core board required

 

a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-473

MIN needs software reset.

 

A potential hardware or software problem detected on the MIN Core

 

board required a software reset.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-474

PHN problem needs software reset.

 

The PHN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-475

FSN1 problem needs software reset.

 

The FSN Core board 1 cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-477

TMN problem needs software reset.

 

The TMN Core board cannot communicate with any board on the

 

local bus.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

03-480

Too many segments in the queue.

 

The job manager detected too many scheduling segments in the job

 

manager queue and initiated a cycle down of the printer.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

XEROX DOCUPRINT IPS MESSAGES GUIDE

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03-482

EDN unexpected stacker signal.

 

The job manager received an unexpected delivery signal and

 

initiated a cycle down of the printer.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-483

Stacker delivery route.

 

The job manager detected a request for an output delivery schedule

 

segment initiated by PHN or FSN 1, and initiated a cycle down of the

 

printer.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-485

JG print response late or printer late.

 

The job manager detected a PSP print response that was late or

 

never received and initiated a cycle down of the printer.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

03-492

MIN main drive enable time-out.

 

The MIN Core board did not receive a main drive enable from the

 

PHN Core board within 30 seconds after start was initiated.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

04-201

Machine clock missing at cycle up.

 

The machine clock could not be detected at cycle up. The control

 

logic senses a main drive acceleration error.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

04-202

MIN declared too many machine clocks.

 

Too many machine clocks were detected. The control logic senses a

 

main drive acceleration error.

Action

Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180

 

IPS Troubleshooting Guide for the procedure.)

04-203

MIN declared too few machine clocks.

 

Too few machine clocks were detected. The control logic senses a

 

main drive acceleration error.

Action

Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180

 

IPS Troubleshooting Guide for the procedure.)

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04-210

PHN missing machine clocks.

 

The machine clock sensor Q401 signal is missing at the PHN Core

 

board.

Action

Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180

 

IPS Troubleshooting Guide for the procedure.)

 

 

04-211

Missing reg sync (sheet scheduled).

 

The registration sync signal is missing at the PHN Core board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

04-212

Unexpected reg sync (no sheet).

 

An unexpected registration sync signal arrived at the PHN Core

 

PWM.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

04-213

Reg sync late.

 

The registration sync signal is missing at the PHN core board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

04-220

50HZ phase wiring error.

 

The configuration of the three phases of the AC power entering the

 

printer is incorrect.

Action

Contact your service representative.

 

 

06-250

SOS missing.

 

A Start of Scan signal was not detected by the SOS board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

06-251

EOS missing.

 

An End of Scan signal was not detected by the EOS board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

 

 

06-252

Extra start of scan signal.

 

The SOS board detected more than one Start of Scan signal.

Action

Press the [Clear] (or [Reset]) button located behind the printer control

 

console front pull-down cover.

XEROX DOCUPRINT IPS MESSAGES GUIDE

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06-253

Extra end of scan signal.

 

The EOS board detected more than one End of Scan signal.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

06-350

No voltage to modulator drive.

 

The beam 1 and beam 2 Intensity signals sent from the EPMD board

 

to the Modulation board are less than +10 VDC, or the Laser Write

 

signal was missing during printing.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

06-351

Pixel clock input signal fault.

 

The voltage controlled oscillator that generates the 66 MHz Pixel

 

Clock signal is out of the acceptable range.

Action

Press the [Clear] button located behind the printer control console

 

front pull-down menu.

06-352

Pixel clock output signal fault.

 

The 66 MHz Pixel Clock signal was not detected for at least 30

 

microseconds.

Action

Press the [Clear] (or [Reset]) button located behind the printer control

 

console front pull-down menu.

06-353

ROS LVPS fault.

 

One or more voltages from the ROS LVPS are more than 30 percent

 

out of the acceptable range.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

06-354

Polygon motor drive AC fault.

 

The polygon motor is not receiving the Phase 1 voltage, Phase 2

 

voltage, or both, from the EPMD board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

06-355

SOS PWB connector fault.

 

The SOS board is disconnected, or the +5 VDC was not detected on

 

the SOS board.

Action

Select the Fault List icon on the printer control console touch screen.

 

Then touch the [Clear] button to clear the codes.

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