TOSHIBA REMOTE RECEIPT PRINTER
TRST-A00 SERIES
Owner's Manual
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their amendments.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Warnung
Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.
ATTENTION
Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.
Atención
Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.
VERWITTIGING
Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe kunnen dwigen sommige maatregelen te moeten treffen.
Avviso
Questo è un apparecchio di Classe A. In un ambiente residenziale questo apparecchio quò provocare radiodisturbi. In questo caso può essere richiesto all’utilizzatore di prendere misure adeguate.
Maschinenlärminformations-Verordnung 3. GPSGV:
Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäss EN ISO 7779
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels
Copyright © 2010
by TOSHIBA TEC CORPORATION All Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
Safety Summary |
ENGLISH VERSION |
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the 
symbol. (The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the 
symbol. (The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
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WARNING |
This indicates that there is the risk of death or serious injury if the |
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machines are improperly handled contrary to this indication. |
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Any other than the |
Do not use voltages other than |
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Prohibited |
Do not plug in or unplug the power |
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specified AC voltage the voltage (AC) specified on the |
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cord plug with wet hands as this |
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is prohibited. |
rating plate, as this may cause |
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may cause electric shock. |
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fire or electric shock. |
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Prohibited |
If the machines share the same |
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Prohibited |
Do not place metal objects or |
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outlet with any other electrical |
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water-filled containers such as |
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appliances that consume large |
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flower vases, flower pots or mugs, |
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amounts of power, the voltage |
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etc. on top of the machines. If |
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will fluctuate widely each time |
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metal objects or spilled liquid enter |
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these appliances operate. Be sure |
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the machines, this may cause fire |
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to provide an exclusive outlet for |
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or electric shock. |
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the machine as this may cause |
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fire or electric shock. |
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Prohibited |
Do not insert or drop metal, |
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Prohibited |
Do not scratch, damage or modify |
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flammable or other foreign |
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the power cords. Also, do not |
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objects into the machines through |
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place heavy objects on, pull on, or |
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the ventilation slits, as this may |
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excessively bend the cords, as this |
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cause fire or electric shock. |
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may cause fire or electrical shock. |
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Disconnect |
If the machines are dropped or |
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Disconnect |
Continued use of the machines in |
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their cabinets damaged, first turn |
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an abnormal condition such as |
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the plug. |
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the plug. |
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off the power switches and |
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when the machines are producing |
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disconnect the power cord plugs |
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smoke or strange smells may cause |
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from the outlet, and then contact |
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fire or electric shock. In these |
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your authorised TOSHIBA TEC |
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cases, immediately turn off the |
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representative for assistance. |
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power switches and disconnect the |
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Continued use of the machine in |
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power cord plugs from the outlet. |
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that condition may cause fire or |
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Then, contact your authorised |
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electric shock. |
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TOSHIBA TEC representative for |
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assistance. |
( i )
Safety Summary |
ENGLISH VERSION |
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Disconnect |
If foreign objects (metal |
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Disconnect |
When unplugging the power cords, |
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fragments, water, liquids) enter |
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be sure to hold and pull on the plug |
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the plug. |
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the machines, first turn off the |
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the plug. |
portion. Pulling on the cord portion |
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power switches and disconnect |
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may cut or expose the internal wires |
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the power cord plugs from the |
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and cause fire or electric shock. |
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outlet, and then contact your |
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authorised TOSHIBA TEC |
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representative for assistance. |
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Continued use of the machine in |
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that condition may cause fire or |
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electric shock. |
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Connect a |
Ensure that the equipment is |
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No |
Do not remove covers, repair or |
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properly grounded. Extension |
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modify the machine by yourself. |
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grounding wire. |
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disassembling. |
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cables should also be grounded. |
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You may be injured by high |
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Fire or electric shock could |
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voltage, very hot parts or sharp |
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occur on improperly grounded |
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edges inside the machine. |
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equipment. |
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Prohibited |
Do not use a spray cleaner |
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Prohibited |
Care must be taken not to injure |
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containing flammable gas for |
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yourself with the printer paper |
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cleaning this product, as this may |
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cutter. |
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cause a fire. |
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This indicates that there is the risk of personal Injury or damage to |
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CAUTION objects if the machines are improperly handled contrary to this indication. |
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Precautions |
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The following precautions will help to ensure that this machine will continue to function correctly. |
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• Try to avoid locations that have the following adverse conditions: |
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Temperatures out of the specification |
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Direct sunlight |
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High humidity |
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Shared power source |
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Excessive vibration |
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Dust/Gas |
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•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.
•Ensure the printer is operated on a level surface.
•Any data stored in the memory of the printer could be lost during a printer fault.
•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.
•Unplug the machine whenever you are working inside it or cleaning it.
•Keep your work environment static free.
•Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
•Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
•Do not lean against the machine. It may fall on you and could cause injury.
•Unplug the machine when it is not used for a long period of time.
•Place the machine on a stable and level surface.
Request Regarding Maintenance
•Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
•Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
•Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.
(ii)
EO1-13027
1.1 Introduction
Important Information to the User
In order to meet Product Safety, FCC and CE marking requirements, it is advised to use the power supply, power cord, and interface cable which were shipped with this product. Otherwise these devices need to meet following standards:
Power Supply
The power supply should follow UL/EN/IEC60950 certification, Class 1 power supply with SELV (Secondary Extra Low Voltage), non-energy hazard output, limited power source, input rated 100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 3.15A.If this product is used with a power supply different from the Toshiba TEC power supply, you will need to test this power supply and the Toshiba TEC printer to comply to FCC and CE mark certification.
Interface Cable
You are advised to use a shielded (360 degree) interface cable with this product. The shield must be connected to the frame or earth ground connection or earth ground reference at BOTH ends of the cable.
If another cable is used than described above you will need to test this cable with the Toshiba TEC printer and your system for FCC and CE mark certification.
Power Cord
For this product a UL listed, detachable power cord is required. When the power supply is mounted on the floor, a power cord with Type SJT marking is required. Outside the US, power cords need to meet the particular country’s certification and application requirements. If a power cord is used different from described above you might violate safety certifications which are in force in the country of use.
The socket-outlet needs to be installed near the equipment and must be easily accessible.
(iii)
EO1-13027
Wichtige Benutzerinformationen:
Um die Produktsicherheit sicherzustellen und die FCC und CE-Markierungsanforderungen bei der Benutzung des Druckers zu gewährleisten, müssen folgende Anforderungen erfüllt sein oder das mitgesante Netzgerät, Netzanschlußkabel und Verbindungskabel verwendet werden:
Netzgerät:
Das Netzgerät muß ein UL verzeichnetes (QQGQ) Netzgerät der Klasse 1 mit SELV (Sekundärextraniederspannung), Nichtenergie Gefahrenausgang, begrenzter Energiequelle, einer Aufnahmeleistung von 100-240 VAC, 1.5/0.8 A und 50/60 Hz, und einer Leistungsabgabe von 24 VDC, 3.15 A.c sein. Die Benutzung des Druckers mit einem nicht von TOSHIBA TEC gelieferten Netzgerät, erfordert das Testen des Netzgerätes mit dem TOSHIBA TEC Drucker auf FCC und CE-Markierungs Befolgung.
Verbindungskabel:
Bei der Benutzung dieses Druckers muß ein abgeschirmtes (360 Grad) Verbindungskabel benutzt werden. Die Abschirmleitung muß entweder an allen Enden des Kabels geerdet werden oder mit dem Rahmens des Gerätes oder der Erde verbunden sein. Falls das Verbindungskabel nicht in der hier beschrieben Art benutzt wird, müssen das Kabel und der Toshiba TEC Drucker auf die FCC und CE-Markierungs Befolgung überprüft werden.
Netzanschlußkabel:
Für dieses Produkt muß ein in UL aufgelistete, abnehmbares Netzanschlußkabel benutzt werden. Wird das Netzgerät fest auf dem Boden montiert, muß ein Netzanschlußkabel mit der SJT Markierung benutzt werden. Für Anwendungen außerhalb der USA, sollte ein Netzanschlußkabel benutzt werden, daß der Zertifizierung und Bestimmung des jeweiligen Landes entspricht.
Das Abweichen der hier beschriebenen Benutzungsanleitung des Netzanschlußkabels kann gegen die gesetzlichen Sicherheitsbestimmungen des jeweiligen Landes verstoßen.
EO1-13027
TABLE OF CONTENTS
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1. |
PRODUCT OVERVIEW ------------------------------------------------------------ |
1-1 |
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1.1 |
Introduction ----------------------------------------------------------------------------- |
1-1 |
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1.2 |
Features --------------------------------------------------------------------------------- |
1-1 |
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1.3 |
Applicable Model ---------------------------------------------------------------------- |
1-2 |
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1.4 |
Accessory ------------------------------------------------------------------------------- |
1-3 |
2. |
SPECIFICATIONS ------------------------------------------------------------------- |
2-1 |
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2.1 |
Printer ------------------------------------------------------------------------------------ |
2-1 |
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2.2 |
Options ----------------------------------------------------------------------------------- |
2-2 |
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2.3 |
Receipt Roll ----------------------------------------------------------------------------- |
2-3 |
3. |
APPEARANCE ----------------------------------------------------------------------- |
3-1 |
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3.1 |
Front/Rear View ----------------------------------------------------------------------- |
3-1 |
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3.2 |
LED and Feed Button ---------------------------------------------------------------- |
3-1 |
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3.3 |
Connectors ------------------------------------------------------------------------------ |
3-3 |
4. |
SET UP PROCEDURE ------------------------------------------------------------- |
4-1 |
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4.1 |
Requirements for Operation -------------------------------------------------------- |
4-1 |
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4.2 |
Setting up the Printer ----------------------------------------------------------------- |
4-3 |
5. |
INSTALLATION PROCEDURE -------------------------------------------------- |
5-1 |
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5.1 |
Connecting the Power Cord and Interface Cable ----------------------------- |
5-2 |
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5.2 |
Connecting the Drawer -------------------------------------------------------------- |
5-4 |
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5.3 |
Loading the Receipt Roll ------------------------------------------------------------ |
5-5 |
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5.4 |
Self Test Print -------------------------------------------------------------------------- |
5-7 |
6. |
GENERAL MAINTENANCE ------------------------------------------------------ |
6-1 |
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6.1 |
Cleaning --------------------------------------------------------------------------------- |
6-1 |
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6.1.1 Cleaning the Print Head and Platen ------------------------------------ |
6-1 |
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6.1.2 Cleaning the Covers -------------------------------------------------------- |
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6.2 |
Removing Jammed Paper ---------------------------------------------------------- |
6-2 |
7. |
TROUBLESHOOTING ------------------------------------------------------------- |
7-1 |
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CAUTION!
1.This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC.
2.The contents of this manual may be changed without notification.
3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
EO1-13027
1.1 Introduction
1. PRODUCT OVERVIEW
1.1 Introduction
Thank you for purchasing the TOSHIBA TRST-A00 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a Receipt printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170mm/sec. The body colour is selectable from Fair White 2(UF/DF) and Cool Black (UC/DC) so that it is possible to coordinate the colour with the TOSHIBA POS terminal. The interface type is RS232C I/F or USB I/F (V2.0 Full Speed).
This manual contains general set-up and maintenance information and should be read carefully to help gain the maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.
1.2 Features
•Due to a paper drop-in mechanism, the paper replacement can be done by just dropping a new paper roll and closing the cover. This also makes the print head cleaning easy.
•This printer prints in thermal direct method at high speed (max. 170 mm/sec.) with less noise.
•As the paper outlet is provided in front of the printer, the receipt can be taken out easily, and flexible installation is possible.
•Print layout can be variously arranged.
•The power supply unit (AC adapter) is detachable from the printer.
•A drawer interface (1 ch) is provided.
•An automatic cutter is provided as standard. (Partial cut)
•Two body colors are available for you to color coordinate with the TOSHIBA POS terminal to be connected.
•User-defined characters and logos can be registered in the flash memory.
1. PRODUCT OVERVIEW
EO1-13027
1.3 Applicable Model
1.3 Applicable Model
Model name description
TRST-A 
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RoHS compliance
R: RoHS-Compliant model
Destination, Code
QM: Standard for Worldwide
CN: China
US: USA
QT: Australia/Korea
Custom Model
Blank: Standard Model
Cx: Custom Model
H/W version
Blank: Initial version
1:Add collar (TRST-A10 only)
2:With Hinge (TRST-A15 cabinet)
Body Color
F:Fair White 2
C:Cool Black
G:OEM Black
AC Adapter & Power Cable
Blank: without AC adapter and power cable 1: with AC Adapter, without power cable
Interface Type
S: Standard Interface (Serial & USB)
P: Parallel Interface
R: RS-232C x 2 ports
L : LAN Interface
U: USB Interface
D : RS-232C x 1 ports(D-sub)
Printer Type
5: Dual Side Printer
0: Single Side Printer
2: Single Side Printer (with Hinge)
Printer Series
1: Standard Series
0: Low End Series (Without Interface Board)
NOTE: Some combinations of the above specifications are not developed as products. For details, please refer to your nearest authorized TOSHIBA TEC representative.
1-2
1. PRODUCT OVERVIEW
EO1-13027
1.4 Accessory
1.4 Accessory
Receipt Roll (1 pc.)
TRST–A00 Safety Reference
TRST–A00 Quick Reference
1-3
2. SPECIFICATIONS
EO1-13027
2.1 Printer
2. SPECIFICATIONS
2.1 Printer
Item |
Description |
Printing method |
Line thermal dot printing method |
Printing width |
80 mm (560 dots) |
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58 mm (424 dots) |
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Resolution |
203.2 dpi x 203.2dpi |
Printing speed Max. |
6.7 ips max (167.5 mm/sec) for 75W, 55W mode |
2 color printing |
Max 50 mm/sec |
Printing columns |
80 mm Paper |
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42 Column (at 15.6 cpi Standard Character) |
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56 Column (at 20.3 cpi Compress Character) |
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21 Column (Korea Font) |
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58 mm Paper |
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32 Column (at 15.6 cpi Standard Character) |
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42 Column (at 20.3 cpi Compress Character) |
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16 Column (Korea Font) |
Character size |
Font A: 1.62 x 3.50 mm |
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Font B: 1.25 x 3.50 mm |
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Double byte Font : 3.25 x 3.50mm |
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Character types |
Code page 437, 850, 852, 857, 858, 860, 863, 865, 866, 1252, |
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1253, 1254, 949 |
Logo registration and |
User defined characters and logos are downloadable in the flash |
memory. |
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Line spacing |
7.52 (default) and variable lines per inch. |
Printable bar codes |
UPC-A, UPC-E, JAN13 (EAN), JAN8 (EAN), Code 39, Code 128, |
|
Interleaf 2 of 5, Codabar, PDF417, Code 93 |
Cut method |
Partial Cut |
Paper |
Thermal paper roll: 80 mm x dia. 83 mm (Max) |
|
Thermal paper roll: 58 mm x dia. 83 mm (Max) |
Interface |
RS232C I/F or USB I/F (V2.0 Full Speed) |
Input buffer |
4K bytes/128 bytes |
Printer supply input |
DC 24V, 3.15A (75W)/ DC 24V, 2.29A (55W) |
voltage |
|
Power consumption |
3.15A (75W Power Supply), 2.29A (55W Power Supply) |
AC adapter specification |
Rated input: AC 100 – 240V, 50/60Hz, 2.0A max |
|
Rated output: DC 24V, 3.15A (75W) |
Body color |
Fair White 2 (F) or Cool Black (C) |
Operating temperature |
5ºC to 50ºC |
Operating humidity |
10% to 90% RH (no condensation) |
Storage temperature |
-20ºC to 60ºC |
Storage humidity |
10% to 90% RH (no condensation) |
Weight |
1.4 Kg |
Dimension |
145.5 mm (W) x 185.5 mm (D) x 141.0 mm (H) |
2-1
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