TANDBERG D1408803 User Manual

FindMe™
About FindMe
Configuring your FindMe™ Account
User Guide
About FindMe™
The FindMe feature allows you as an individual or part of a group to have a single name on which you can always be called, and to choose where calls to that name will be routed. You can also determine what happens if your first choices are either busy or unanswered after a certain period of time.
For example, you could set up your individual FindMe name so that it will call you on your desktop endpoint first. If there’s no answer after 10 seconds it will divert the call to your mobile phone, or if your desktop endpoint is busy it will divert the call to your colleague’s desktop video unit.
Alternatively, you could have a single FindMe name for your team, and set it up so that all the team members’ desk top video units will ring when anyone calls the FindMe name.
FindMe User Accounts
Each FindMe name has an associated user account. Your FindMe user account is set up by your system administrator. Once this has been done, you can log in to your account via a web interface and configure it with details of the device (s ) on which you want to be contacted:
when a call is first placed to your FindMe name•
if any or all of your first choice of devices are busy•
if all of your first choice of devices are unanswered.•
You can update these details as often as you wish.
Individual versus Group FindMe
There are two types of FindMe names: individual and group.
The only difference between the two is what happens if one of the devices in the initial list is busy.
For individuals, it is assumed that you will only be able to take calls on one device at a time, therefore if any devices in your Primary list are busy, the call will immediately divert to the device (s ) in your Busy list.
For groups, it is assumed that more than one person is available to take calls, so the call will only divert to the device( s) in the Busy list if
all devices in the Primary list are engaged.
Accessing the FindMe Configuration Page
To configure your FindMe user account, log in via a web browser as described below:
Go to the FindMe link provided to you by your system administrator.
This will take you to the
User Login.
Select
Login page.
You will be taken to the
Enter the provided to you by your system administrator and select Login.
User Login page.
Username and Password
You will be taken to the F indMe Welcome page.
From here you can configure your
FindMe options as either an individual
or a group.
It is possible for your to have a telephone number which people can dial from their mobile phone or from a ISDN line
that will route calls to your FindMe. This will depend on your network configuration and must be set up by your system administrator; contact them for more information.
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FindMe™
Conguring your FindMe™ Account
!
About FindMe™
Adding and Removing Devices
User Guide
Adding a Device to a List
You can have up to five devices in each list. To add a device to any of the lists, enter one of the following in any of the available fields:
for video endpoints: enter any alias, URI or • ENUM with which the device is registered
for 3G mobile phones: to route video to your • mobile phone, you must have a 3G gateway
- enter the gateway’s prefix followed by the mobile phone number. To route voice only, enter the mobile phone number along with any prefixes required by your dial plan for external calls
for telephones: enter the extension number (for • internal calls) or telephone number, along with any necessar y prefixes.
You can also use another person’s FindMe name in any of these fields, for example if you want your calls to be diverted to a colleague.
Removing a Device from a List
To remove a device from a list, delete it from the relevant field and click
If no Primary Devices are configured for a FindMe name, all calls to that name will be rejected.
Save Changes.
User Name
This shows the username for this FindMe account.
FindMe Name
This shows the FindMe name being configured.
Typ e
Select whether this FindMe name is to apply to
An individual or A group of people. This will affect how
calls are diverted to the Busy devices.
Change Password
Click here to change the password used to access your FindMe account. You will be taken to a new page where you can enter the new password.
Log Out
Click here to exit the FindMe page.
Save Changes
Click here to update your FindMe account with any changes. The changes will take place immediately.
Busy Devices
For an individual, enter all the device (s) to which you want the call to be diver ted immediately if any of the devices in the Primar y list are busy.
group of people, enter the device(s) to which
For a you want the call to be diverted immediately if all of the devices in the Primary list are busy. (If some of the devices in the Primary list are busy, the rest will continue to ring for the specified time before the call will be diverted to the devices listed here.)
If more than one device is listed here, they will all ring at the same time.
If no devices are listed here, the caller will get a “busy” response if any or all of the
Primary devices are busy.
Primar y Devices
Enter all the device (s ) that you want to be called when your FindMe name is first dialed.
If more than one device is listed here, they will all ring at the same time.
Ring the Primary Devices
Select the amount of time in seconds that you want the devices in the Primar y list to ring before the call is diver ted.
Alternatively, you can specif y that the devices will ring
until caller hangs up, in
which case the call won’t be diver ted.
Ensure that none of the Primary devices are set to
Autoanswer. If they are, the
system will consider the call to have been answered when Autoanswer is initiated, and so it will not divert the call to any other devices.
No Answer Devices
Enter all the device (s ) to which you want the call to be diverted if none of the devices in the Primary list are answered within the specified time.
If more than one device is listed here, they will all ring at the same time.
If no devices are listed here, the caller will receive a “no answer” response if none of the are answered.
If Ring the Primar y Devices is set to
Primary devices
until caller hangs up, you will not be able to
list any devices here.
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