TANDBERG D13898.04 User Manual

Content
Server
Stream and archive video and H.239 dual stream
videoconferencing endpoint Content creation from anywhere using TANDBERG
Expressway™ Scheduled or ad hoc call support with dial in and dial
out capabilities Synchronized streaming of video and presentation in
live and on demand modes Compatible with major streaming formats
Unicast and multicast streaming support
Built-in web based management interface
Built-in web based content library
High-capacity internal storage.
User
Guide
Software version 2.1
D13898.04
DECEMBER 2006
Content
Server

Finding the Information You Need

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Thank you for choosing TANDBERG! The Content Server has been designed to provide you with many years of safe, reliable operation.
Your approach to the Content Server documentation depends on what you want to do
and how much you already know.
The User Guide has been divided into several sections – each providing different
information. In some places information has been copied from other sections to let
you have all the relevant information there and then in order to avoid unnecessary
“page-riding”.
Note that the User Guide describes a fully equipped version. Your version may not have all the described extensions installed.
Our main objective with this User Guide was to address your goals and needs. Please
let us know how well we succeeded!
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
2
View
Conferences
Appendices
TANDBERG CONTENT SERVER
USER GUIDE
Content
Server
What’s in this
User Guide?
Finding the Information You Need
What’s New in this Version? ................................................ 7
End-User License Information
Trademarks, Copyright, and End-User License Information ...9
Disclaimer ..................................................................... 9
End-User License Information ........................................ 9
Operator Safety / Environmental Issues
Safety Instructions ........................................................... 11
Environmental Issues .......................................................12
TANDBERG’s Environmental Policy ................................ 12
European Environmental Directives .............................. 12
Waste Handling ..........................................................12
Information for Recyclers .............................................12
Digital User Guides .....................................................12
Introduction
Features at a Glance ........................................................14
Installation
Preparing for Use ............................................................. 16
What’s in the Box?....................................................... 16
Installation Site Preparations .......................................16
Rack Mounting (optional) ............................................. 16
Connecting Cables....................................................... 16
IP Address Setting Configuration ....................................... 17
About IP Address Setting ............................................. 17
IP Settings Menus Available ......................................... 17
Examples on Front Panel Operation ...................................18
Set the IP Address to Static! ........................................18
Example 2: Setting the IP Address Itself ....................... 18
Example 1: Setting the IP Assignment ..........................18
Quick Setup
Basic H.323 Services Setup via
Content Server Interface – Step 1 ..................................... 20
About Basic H.323 Services......................................... 20
Initial Setup ................................................................. 20
Basic H.323 Services Setup via
Content Server Interface – Step 2 ..................................... 21
About Basic H.323 Services......................................... 21
Call Recording Test ...................................................... 21
Basic H.323 Services Setup via
Content Server Interface – Step 3 ..................................... 22
About Basic H.323 Services......................................... 22
Web Server Setup ........................................................ 22
Recommended Next Steps ........................................... 22
Optional QuickTime Installation ......................................... 23
Install Only If Strictly Needed! ......................................23
Optional Installation – Only If Strictly Needed! ............... 23
Operation
Product Registration & Security Updates ........................... 25
Product Registration .................................................... 25
Using Remote Desktop ................................................25
Security Updates ......................................................... 25
Installing Software Upgrades and Security Updates ...... 25
Shutdown and Restart ...................................................... 26
No System Response? ................................................. 26
Command Menu Structure ...........................................26
Restarting the Content Server ...................................... 26
Do Not Shutdown or Restart
While Calls Are In Progress! ......................................... 26
Shutting Down the Content Server ................................26
Restoring to Factory Settings ............................................ 27
About Restoring to Factory Settings .............................. 27
Config Restore ............................................................ 27
Full Restore ................................................................. 27
Restoring to Factory Settings .......................................27
Command Menu Structure ...........................................27
Front Panel Keys .......................................................... 27
Administrator Settings
Viewing Administrator Settings .......................................... 29
About Administrator Settings........................................29
Logging In to View the Adminstrator Options .................29
Site Settings .................................................................... 30
About Site Settings ...................................................... 30
The Site Settings Page ................................................. 30
Restart Service ...........................................................30
Content Server Properties ............................................ 31
Advanced H.323 Settings ............................................32
Gatekeeper .................................................................33
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
3
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
USER GUIDE
Site Codec Support .....................................................34
Authentication (I) ......................................................... 35
Authentication (II) ........................................................ 36
API .............................................................................37
User Properties ...........................................................38
Default Recording Aliases ............................................ 39
What Is a Recording Alias? ..........................................39
User Management ...........................................................40
About User Management .............................................40
The User Manager Page ...............................................40
Adding Users .............................................................. 41
About Adding Users ..................................................... 41
The User Manager Page
when Add Users Has Been Selected ............................ 41
More On Adding Users ................................................. 42
Adding Users Under Local Authentication ..................... 42
Adding Users or Groups
Under Domain or LDAP Authentication .......................... 42
Adding Users Correctly ................................................42
Adding Users Manually ................................................42
Adding Users Automatically ......................................... 42
Adding Groups ............................................................ 42
Template Editor ................................................................43
About Template Editing ................................................ 43
The Template Editor Page ............................................43
Duplicating and Editing an Existing System Template .........44
About Duplicating and Editing ......................................44
The Template Editing Page ........................................... 44
Editing an Existing Non-system Template ..........................45
About Editing Existing Templates ................................. 45
The Template Editing Page ........................................... 45
Creating a New Template .................................................46
About New Templates .................................................. 46
The Create New Template Page .................................... 46
Specifying Windows Media Writer Information ................... 47
About Writer Information .............................................. 47
The Windows Media Writer Information Page ................47
Transcoding Templates ................................................ 48
About Transcoding Templates ......................................48
The Transcoding Templates Available ...........................48
Description .................................................................48
Filename.....................................................................48
Recorded Output ......................................................... 48
Specifying File Output Information ............................... 49
About File Output Information ......................................49
Accessing these Settings ............................................49
The File Output Information Settings ............................ 49
Editing the Title ........................................................... 49
Specifying ServerPush Output Information....................50
About ServerPush Output Information ..........................50
Accessing these Settings ............................................50
The ServerPush Output Information Settings ................50
Specifying Network Output Information ........................ 51
About Network Output Information ............................... 51
Accessing these Settings ............................................51
The Network Output Information Settings ..................... 51
Specifying QuickTime Writer Information ...........................52
About QuickTime Writer ............................................... 52
The QuickTime Writer Information Page ........................52
Transcoding Templates ................................................ 53
About Transcoding Templates ......................................53
The Transcoding Templates Available ...........................53
Description .................................................................53
Filename..................................................................... 53
Recorded Output ......................................................... 53
Specifying File Output Information ...............................54
About File Output Information ......................................54
Accessing these Settings ............................................54
The File Output Information Settings ............................ 54
The File Output Information Settings ............................ 54
Editing the Title ........................................................... 54
Specifying ServerPush Information ............................... 55
About ServerPush Information .....................................55
Accessing these Settings ............................................55
The ServerPush Information Settings ...........................55
Specifying Real Writer Information ..................................56
About Real Writer ........................................................ 56
The Real Writer Information Page .................................56
Transcoding Templates ................................................ 57
About Transcoding Templates ......................................57
The Transcoding Templates Available ........................... 57
Description .................................................................57
Filename..................................................................... 57
Recorded Output ......................................................... 57
Specifying File Output Information ...............................58
About File Output Information ......................................58
Accessing these Settings ............................................58
The File Output Information Settings ............................ 58
Specifying ServerPush Information ............................... 59
About ServerPush Information .....................................59
Accessing these Settings ............................................59
The File Output Information Settings ............................ 59
Live and On demand Streaming of Real Media
Content from an External Streaming Server ................. 59
Archiving Templates: Specifying H.323 Writer Information .. 60
About H.323 Writer .....................................................60
The H.323 Writer Information Page ..............................60
H.323 Writer – Windows Media File Type ........................... 61
About H.323 System Templates ................................... 61
The H.323 System Templates Available ........................ 61
H.323 Writer Using Windows Media File Type................ 61
Description .................................................................61
Filename..................................................................... 61
Recorded output .........................................................61
H.323 Writer – QuickTime File Type ................................... 62
About H.323 System Templates ................................... 62
The H.323 System Templates Available ........................ 62
H.323 Writer Using QuickTime .....................................62
Description .................................................................62
Filename..................................................................... 62
Recorded output .........................................................62
Specifying Still Image Writer Information ........................... 63
About Still Image ......................................................... 63
The Still Image Writer Page .......................................... 63
Advanced Template Creation Tips .....................................64
Template Creation Tips ................................................ 64
Using Templates for Multicast Delivery ............................. 65
About Multicast Delivery .............................................. 65
Multicast Setup for Windows Media Streaming Server .. 65
Using Templates for Multicast Delivery ............................ 67
About Multicast Delivery Templates ............................. 67
Multicast Template Setup for Windows Media
Streaming Server ........................................................67
Call Configuration Editor ................................................... 68
About Call Configuration .............................................. 68
The Call Configuration Editor Page ...............................68
Editing, Duplicating or Creating a New Call Configuration ...69
About Editing .............................................................. 69
The Call Configuration Editor Page ...............................69
Category Management ..................................................... 70
About Category Management ....................................... 70
The Category Management Page .................................. 70
Server Logs .....................................................................71
About Server Logs ....................................................... 71
The Server Logs Page .................................................. 71
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
4
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
USER GUIDE
The Content Library Logs Page ..................................... 71
Alternate Storage ............................................................. 72
About Alternate Storage .............................................. 72
The Alternate Storage Page .........................................72
NAS Configuration ....................................................... 73
NAS Configuration ....................................................... 73
Content Server Configuration ............................................ 74
Before You Start ......................................................... 74
Disabling WMS NTFS ACL Authorization
for the Windows Media Streaming Server ..................... 74
Enabling the WMS Publishing Point ACL Authorization
Plug-in for the Default (on demand) Publishing Point ..... 74
Changing the Default Media Location .......................... 75
Changing Back to the Default Location ......................... 76
Cluster Administration ...................................................... 77
About Cluster Adminstration ........................................77
The Cluster Administration Page ..................................77
Software Upgrade ............................................................ 78
About Software Upgrade .............................................. 78
The Software Upgrade Page ......................................... 78
Database Account Security ..............................................79
About Account Security ............................................... 79
Changing Account Passwords ...................................... 79
The Database Account Security Page ........................... 79
Windows Server ............................................................... 80
About Windows Server ................................................. 80
The Windows Server Page ............................................80
Conference Setup
Initial Steps ..................................................................... 82
About Conference Setup .............................................. 82
Logging In ................................................................... 82
Create Conference ........................................................... 83
About Create Conference ............................................. 83
The Create Conference Page ........................................83
Call Information ..........................................................84
Templates Determine Outputs! ....................................84
The Call Information Settings .......................................84
Conference Permissions .............................................. 85
The Conference Permissions Settings ..........................85
Conference Metadata .................................................. 86
The Conference Metadata Settings ..............................86
Call Status .................................................................. 87
About Call Status ........................................................ 87
The Call Status Settings .............................................. 87
Ending the call ................................................................. 88
A Recommended Procedure .........................................88
Media URL List ................................................................89
About Media URL Lists ................................................89
The Media URL List Display .........................................89
Recording Ad Hoc Calls ....................................................90
Dialling in ...................................................................90
Concurrent Calls .........................................................90
Recording in Progress Is Indicated on the Endpoint .......90
When the Template Used
Has No File Output Specified .......................................90
Using TMS to Schedule Calls ............................................ 91
Scheduling Calls with TMS ........................................... 91
Recording Alias Options ................................................... 92
About Recording Alias Options .....................................92
Recording Alias Options Available
Depend on Your Privileges ...........................................92
Viewing Recording Aliases ...........................................92
Creating New Aliases .......................................................93
About Creating New Aliases ......................................... 93
An Overview of the Options .......................................... 93
Creating a New Recording Alias ........................................94
About Recording Aliases ..............................................94
An Overview of the Options .......................................... 94
Specifying Properties ....................................................... 95
About Specifying Properties ......................................... 95
An Overview of the Options .......................................... 95
Specifying Settings .......................................................... 96
About Specifying Settings ............................................ 96
An Overview of the Options .......................................... 96
Specifying Default Conference Properties ......................... 97
Entering Usernames .................................................... 97
An Overview of the Options .......................................... 97
Specifying Default Conference Metadata ..........................98
An Overview of the Options .......................................... 98
Editing Recording Aliases ................................................. 99
Who Can Edit What? .................................................... 99
What Administrators Will See ....................................... 99
What Owners Will See if They Have a Recording Alias.... 99
Deleting Recording Aliases ............................................. 100
About Deleting ..........................................................100
Selecting Which Ones to Delete ................................. 100
View Conferences
Conference Types .......................................................... 102
About Conference Types ............................................102
Details ...................................................................... 102
Navigating the Interface .................................................103
Category ................................................................... 103
Searching .................................................................103
Sorting Conferences .................................................. 103
Navigating Between Pages ......................................... 104
Display per Page .......................................................104
Login and Logout ....................................................... 105
Help .........................................................................106
Test Page .................................................................. 106
User Guide ................................................................106
TANDBERG Codec Pack .............................................107
Need to Uninstall It? ................................................. 107
Installing the Codec Pack
to View Archiving Windows Media Content ..................107
Displaying Copyright ..................................................108
The Copyright Display ................................................108
User Preferences ......................................................109
User Preferences Pop-up Window ...............................109
Content Viewer .............................................................. 110
Accessing Content Viewer .......................................... 110
The Content Viewer Display ....................................... 110
The Video Display ..........................................................111
The Video Display Sizes ............................................. 111
There Are Two Ways to View a Video ........................... 111
Examples of Video Display Sizes ................................ 111
You May Increase the Size of the Displayed Video....... 111
The Video Display Controls .............................................112
Controlling the Video Display .....................................112
The Video Display Control Features ............................112
Index and Bookmarks ..................................................... 113
About Index and Bookmarks ......................................113
Index Features ..........................................................113
Creating Your Own Bookmarks ...................................113
Bookmark Features ...................................................113
The Presentation Window ............................................... 114
About the Presentation Window .................................114
The Presentation Windows Options ............................ 114
Edit Recorded Conferences ............................................115
About Editing Conferences ......................................... 115
Deleting Conferences ................................................ 115
The Editing Conferences Page.................................... 115
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
5
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
USER GUIDE
Editing Conference Permissions ..................................... 116
About Editing Permissions .........................................116
The Editing Conferences Permissions Page ................ 116
Editing Conference Metadata ......................................... 117
The Editing Conferences Metadata Page .................... 117
Editing Media URL List ...................................................118
About Media URL Lists ..............................................118
The Media URL List Display ....................................... 118
Editing Contents ........................................................... 119
About Content Editor .................................................119
A Content Editor Example ..........................................119
Adding and Moving Markers ............................................120
About Markers ..........................................................120
Adding Markers ......................................................... 120
Moving Existing Markers ............................................ 120
Removing Markers .........................................................121
Removing Selected Markers ......................................121
Removing All Markers ................................................ 121
Image Uploading ............................................................122
About Uploading Images ............................................ 122
Uploading Images .....................................................122
Deleting Already Uploaded Images .................................. 123
About Deleting Images ..............................................123
Deleting Images ........................................................123
Associating Images and Markers ....................................124
About Images and Markers ........................................ 124
Adding an Image to a Marker .....................................124
Associating Indexes and Markers ................................... 125
About Indexes and Markers .......................................125
Adding an Index to a Marker ......................................125
Image, Index, and Marker Housekeeping ......................... 126
About Housekeeping .................................................126
Deleting Images and Indexes ..................................... 126
Reshuffling Images/Indexes so that
They Become Associated with a Different marker .......126
Reshuffling Between Pages .......................................126
Recordings and Clips .....................................................127
About Recordings and Clips ....................................... 127
In and Out Points ...................................................... 127
Renaming a Recording ............................................... 127
Creating and Handling Extra Clips From a Recording ........ 128
Creating an Extra Clip ................................................ 128
Reshuffling Clips ....................................................... 128
Deleting Clips ........................................................... 128
Importing Conferences ................................................... 129
About Importing Conferences..................................... 129
Importing Another Conference ...................................129
Outputs Must Be Identical to Allow Import ..................129
Editing Conferences ....................................................... 130
Editing Multiple Recordings........................................ 130
Creating Clips From Recordings .................................130
Editing Clips ............................................................. 130
Deleting Clips and Recordings ...................................130
Appendices
LED Panel Menu Structure .............................................. 132
Compatibility .................................................................133
About Compatibility ................................................... 133
Playback of archive (ASF format) content ................... 133
Platform and Browser Version Compatibility ................ 133
Playback of Windows Media Content
in Mozilla Firefox .......................................................133
Recommended Player Versions .................................. 133
Troubleshooting Guide ...................................................134
Example XML File ........................................................... 135
About XML File Example ............................................135
XML File Example ...................................................... 135
Recording Templates at a Glance ....................................136
Transcoding Templates and Their Outputs at a Glance .....136
Archiving Templates and Their Outputs at a Glance ..... 137
TANDBERG Content Server Port Assignment .................... 138
Database Backup Tool – Making Backups .......................139
About Database Backup ............................................ 139
Opening the Tool ....................................................... 139
Specifying How many Backup Files to Retain ..............139
Backup Location .......................................................139
Specifying Automatic Backup .....................................139
Database Backup Tool – Restoring from Backup .............. 140
About Restoring ........................................................140
Restoring Data .......................................................... 140
Zune™ and the TANDBERG Content Server ...................... 141
About Zune™ ............................................................ 141
Zune™ Templates ...................................................... 141
Recording Aliases ..................................................... 141
Creating a Conference .................................................... 142
About Creating a Conference .....................................142
TANDBERG Content Server Interface ............................ 142
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
6
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Finding the Information You Need

What’s New in this Version?

TANDBERG CONTENT SERVER
USER GUIDE
New Features in Version 2
Version 2 of the TANDBERG Content Server comes with a multitude of new features. For your convenience a list of them is provided here.
New in version 2.1 - support for Microsoft zune™
Record media in formats and at resolutions optimized for playback on
zune digital media players.
New Flexible Content-Creation Model
Personal and System Recording Aliases replacing the version 1 Line model
Conference metadata can now be edited after the call has finished or
can be defined in the Recording Alias and applied at conference crea­tion time
Set up default Transcoding and Archiving aliases for integration with
TMS 11.6.
New Authentication and Permissions Model
Support for three types of authentication: local, LDAP and domain
New access-list based permissions model for viewing and editing re-
corded conferences (guest access and PIN protection for conferences retained for backward compatibility with version 1).
More Powerful Recording Features
Added Dual Video support for Windows Media archiving calls. The
TANDBERG Codec Pack required to playback archiving calls now avail­able as a download from the Content Server Test Page (replaces the Intel I263 codec)
Optimized Windows Media 9 codecs used as default profiles for record-
ing templates More powerful system templates, including recording extended video
presentation (Dual Stream) in the Picture in Picture layout.
More User-friendly Content Library
Assign Conference Categories to conferences and sort conferences by
Category Authenticated users are now able to edit and save their preferences for
their Display Name, Number of items to be displayed on the page and the Default Conference Category
Bookmarks are now stored for each authenticated user under their
user profile.
Better Content Viewing Experience
Content Viewer enables users to switch the display of the main and
extended (Dual Video) streams in the Picture out of Picture layout Scaling of images is now handled by the Content Server (instead of by
the browser) which results in higher quality images. The Content Viewer dynamically displays tabs based on the content in
the conference rather than simply displaying all tabs.
More Choices for Content Server registration with Gatekeeper and Border Controller
Register the Content Server with the gatekeeper as a Terminal or Gateway
Native support for TANDBERG Expressway™.
Scalability
Support for media storage in an external storage location, such as
Network Attached Storage (tested with IBM X-series) Support for scaling out on the recording and streaming functions by
creating a cluster of up to 5 Content Servers, with a single interface to access functionality and media in the cluster.
Improved Administrative Functionality
Access to administrative logs and Windows Server from the Content
Server web interface Improved Template Editor now auto-populates most fields for new
templates.
Enhanced Content Editing Features
Improved usability for managing markers, slides and index points in
the Content Editor New Content Editor functionality to set the start and end points for confer-
ence playback and create a playlist for playback of up to 5 conferences.
Easier Monitoring of Call Status at the Endpoint
New posters are now sent to the far end - “Recording Conference”
poster is displayed when the call is recorded (whether streaming live or not) and “Streaming Conference” when the call is streaming live but not recorded.
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
7
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
USER GUIDE
Trademarks, Copyright, End-User License Information
We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
Table of
Table of
Contents
Contents
D 13898.04 DECEMBER 2006
Whats New in
What’s New in
this Version?
this Version?
Trademark/
Trademark/
Licenses
Licenses
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged.
COPYRIGHT © 2006, TANDBERG
Philip Pedersens vei 22 1366 Lysaker, Norway Tel: +47 67 125 125
Fax: +47 67 125 234
e-mail: tandberg@tandberg.net
Safety/
Safety/
Environmental
Environmental
Introduction Installation Quick Setup Operation
Introduction Installation Quick Setup Operation
8
8
Administrator
Administrator
Settings
Settings
Conference
Conference
Setup
Setup
View
View
Conferences
Conferences
Appendices
Appendices

Trademarks, Copyright, and End-User License Information

TANDBERG CONTENT SERVER
TANDBERG CONTENT SERVER
USER GUIDE
USER GUIDE
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopy­ing, or otherwise, without the prior written permission of TAND­BERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Contains iType™ from Agfa Monotype Corporation.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reli­able; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development De­partment of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.
Copyright © 2005–2006 TANDBERG. All rights reserved. TAND­BERG is a registered trademark of TANDBERG ASA and/or its subsidiaries in the United States and/or other countries.
This product includes software licensed from Agora Laboratories. Copyright (c) 2003 Agora Laboratories, Inc. All Rights Reserved.
Portions utilize Microsoft Windows Media Technologies. Copyright (c) 1999-2002 Microsoft Corporation. All rights reserved.
RealNetworks (r) technology is provided under license from RealNetworks, Inc., copyright (c) 1995-2003 RealNetworks, Inc. and/or its suppliers. P.O. Box 91123, Seattle Washington 98111­9223, U.S.A. Patents Pending. All rights reserved. RealNetworks is a registered trademark of RealNetworks, Inc.
Contains software licensed from Spirit. Copyright (c) 1995-2004 SPIRIT
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copy­right (c) 1998-2005 The OpenSSL Project. All rights reserved.
THE OpenSSL SOFTWARE IS PROVIDED BY THE Open SSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, IN­CIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT NOT LIMITED TO, PROCUREMENT OF SUBSTI­TUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE

End-User License Information

IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CON­TAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTI­TUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Table of
Table of
Contents
Contents
D 13898.04 DECEMBER 2006
Whats New in
What’s New in
this Version?
this Version?
Trademark/
Trademark/
Licenses
Licenses
Safety/
Safety/
Environmental
Environmental
Introduction Installation Quick Setup Operation
Introduction Installation Quick Setup Operation
9
9
Administrator
Administrator
Settings
Settings
Conference
Conference
Setup
Setup
View
View
Conferences
Conferences
Appendices
Appendices
Content
Server

Operator Safety / Environmental Issues

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
Table of
Contents
D 13898.04 DECEMBER 2006
What’s New in
this Version?
Trademark/
Licenses
For your own protection, please read the overleaf safety
instructions completely, before operating the equipment and
keep this manual for future reference. The information in this
summary is intended for operators. Carefully observe all warnings,
precautions and instructions both on the apparatus and in the
operating instructions.
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Safety Instructions

TANDBERG CONTENT SERVER
USER GUIDE
For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near water – for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect/ disconnect communication cables or power cables during lightning storms.
Dust
Do not operate the apparatus in areas with high concentration of dust.
Vibration
Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power Connection and Hazardous Voltage
The product may have hazardous voltage
inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool
This product should always be powered from
an earthed power outlet Never connect attached power supply cord
to other products In case any parts of the product has visual
damage never attempt to connect mains power, or any other power source, before consulting service personnel
The plug connecting the power cord to the
product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible
Route the power cord so as to avoid it being
walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus
Do not tug the power cord
If the provided plug does not fit into your
outlet, consult an electrician Never install cables, or any peripherals, without
first unplugging the device from it's power source.
Servicing
Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Unplug the apparatus from its power source and refer servicing to qualified personnel under the following conditions:
If the power cord or plug is damaged or
frayed If liquid has been spilled into the apparatus
If objects have fallen into the apparatus
If the apparatus has been exposed to rain
or moisture If the apparatus has been subjected to
excessive shock by being dropped If the cabinet has been damaged
If the apparatus seems to be overheated
If the apparatus emits smoke or abnormal
odor If the apparatus fails to operate in
accordance with the operating instructions.
Accessories
Use only accessories specified by the manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to report a gas leak in the vicinity of the leak.
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Environmental Issues

TANDBERG CONTENT SERVER
USER GUIDE
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

TANDBERG’s Environmental Policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO2
emissions, and traffic congestion Provide products and services that improve quality of life for
our customers Produce products that can be recycled or disposed of safely
at the end of product life Comply with all relevant environmental legislation.

European Environmental Directives

As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated.
TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

Waste Handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or http://www.tandberg.net/recycling if you need more information on the collection and recycling system in your area.

Information for Recyclers

As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.
Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:
Model number of TANDBERG product
Your company’s name
Contact name
Address
Telephone number
E-mail.

Digital User Guides

TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.
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Content
Server
TANDBERG CONTENT SERVER
USER GUIDE

Introduction

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
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The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
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Introduction

Features at a Glance

TANDBERG CONTENT SERVER
USER GUIDE
The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand from their computers.
Flexible Content Creation
Customizable Personal and System Recording Aliases
automatically apply recording and streaming settings, conference permissions and metadata
Support for dialling in and dialling out from the Content Server
TANDBERG Management Suite (TMS) integration:
Support for scheduled calls through integration with
TMS 11.6 Ability to configure Transcoding and Archiving Aliases for
use by TMS.
Recording
Large scale content creation from multiple concurrent video
conferences Powerful predefined system templates (see Recording
Templates at a Glance for a full list of system templates and
their recording and streaming outputs) Dual Stream support for transcoding and archiving Windows
Media calls and transcoding Real Media and QuickTime calls.
Streaming
Live streaming of video meetings in multiple formats and data
rates Multicast and unicast streaming
In-built Windows Media™ streaming server
Integration with external streaming servers for publishing
Windows Media™, RealNetworks® Real Media (RealAudio® and RealVideo®) and QuickTime® content.
Authentication
Support for local, LDAP and domain authentication
Support for guest (unauthenticated access) with PIN-
protection for conferences.
Permissions
Access-list based model for viewing live and recorded
conferences and editing recorded content.
Content Library
Searchable content library for viewing live, scheduled and
recorded content Ability to assign customized Categories to conferences and
sort conferences by Category.
Content Viewing Experience
Indexing content for quick retrieval by using General Index
and Personal Bookmarks Picture in Picture and Picture out of Picture layouts available
Ability to switch the display of the main and extended (Dual
Video) streams in the Picture out of Picture layout.
Content Editing
Ability to manage markers, slides and index points in the
Content Editor Ability to set the start and end points for conference playback
and create a playlist for playback of up to 5 conferences.
Administration
User-friendly web-based interface for administrative system
configuration Access to administrative logs and Windows Server from the
Content Server web interface.
Gatekeeper Settings
Ability to register the Content Server with the gatekeeper as a
Terminal or a Gateway Native support for Expressway.
Scalability
Support for media storage in an external storage location,
such as Network Attached Storage (tested with IBM X-series) Support for scaling out on the recording and streaming
functions by creating a cluster of up to 5 Content Servers,
with a single interface to access functionality and media in the cluster.
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Content
Server

Installation

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
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An important section covering the first time installation of the Content Server. Observe that for security reasons you should
change the IP address from DHCP to static as soon as the unit
is in production.
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Installing the Content Server

Preparing for Use

TANDBERG CONTENT SERVER
USER GUIDE

What’s in the Box?

To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components:
CD with User Guide and other documentation
Rack-ears, screws and screwdriver
Cables
Power cable
Ethernet cable
TANDBERG Content Server.
Kindly report any discrepancies to your TANDBERG Representative immediately.

Installation Site Preparations

Make sure that the Content Server is
accessible and that all cables can be easily connected
For ventilation: Leave a space of at least
10cm (4 inches) behind the Content Server’s rear panel and 10cm (4 inches) in front of the front panel
The room in which you install the
Content Server should have an ambient temperature between 0ºC and 35ºC (32ºF and 95ºF) and between 10% and 90% non­condensing relative humidity
Do not place heavy objects directly on top
of the Content Server Do not place hot objects directly on top, or
directly beneath the Content Server Use a grounded AC power outlet for the
Content Server.
Before starting the rack mounting please
make sure the TANDBERG Content Server is placed securely on a hard flat surface.
Attach the brackets to the Content
Server on both sides of the unit.
Connect a LAN cable from
the LAN 1 connector on the Content Server to your network. The LAN 2, 3 and 4 connectors are not used and should be left open.

Rack Mounting (optional)

Disconnect the AC power cable, if
applicable.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Make sure that the mounting space is
prepared according to the Installation
Site Preparations below left.
10 cm

Connecting Cables

Connect the AC power
cable to an electrical distribution socket. Press the power switch button at the back side to 1 to turn on the Content Server. On the front panel of the system the power indicator LED, marked
Pwr, will light up.
10 cm
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Installing the Content Server
IP Address Setting Conguration

About IP Address Setting IP Settings Menus Available

TANDBERG CONTENT SERVER
USER GUIDE
The Content Server requires the IP Address Settings to be configured before it can be used. IP Address can be configured using the LCD Panel – see the block diagram to the right and the example below.
The front panel keys are used as follows:
Used to enter the edit mode and confirm selection or entry.
Used to return to the previous menu screen or exit the edit mode without saving the latest entry.
Used to select items in the menu, move between values in a numerical address and modify numerical values.
Tip! The IP address should be changed
from DHCP (default) to a static IP address as soon as the Content Server is in production.
Menu title is shown in orange.
IP Settings
IP Assignment IP Address Subnet Mask Default Gateway DNS (Preferred) DNS (Alter nate)
To Commands
IP Assignment Address Type:
IP Address <IP address>
Subnet mask <IP address>
Default Gateway <IP address>
DNS (Preferred) <IP address>
DNS (Alter nate) <IP address>
Select Type: DHCP Static
Edit Address
000.000.000.000
Edit Subnet
000.000.000.000
Edit Gateway
000.000.000.000
DNS Server
0.0.0.0
DNS Server
0.0.0.0
Save Changes? No Yes
Save Changes? No Yes
Save Changes? No Yes
Save Changes? No Yes
Save Changes? No Yes
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Installing the Content Server

Examples on Front Panel Operation

TANDBERG CONTENT SERVER
USER GUIDE

Set the IP Address to Static!

We strongly recommend that you change the IP address from DHCP to Static once the Content Server is in production.
Use the examples on this page together with the diagram on the previous page to set the IP address.
To set the Subnet mask, Default gateway and DNS IP addresses, follow the steps described in Example 2 : Setting the IP address.
Press Enter to produce the menu. The display shows two lines at a time:
Main Menu IP Settings
The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down.

Example 1: Setting the IP Assignment

Selecting IP Settings > IP Addr ess
IP Settings
IP Assignment
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the
Arrow keys to locate IP Assign m ent
Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained.
Press Enter to enter the submenu:
Use the Arrow keys to scroll down to Static. Press Enter to put the change into effect and
proceed to specify the IP address.

Example 2: Setting the IP Address Itself

Press Enter to produce the menu. The display shows two lines at a time:
Main Menu IP Settings
The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down.
Selecting IP Settings > IP Addr ess
IP Settings
IP Assignment
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the Arrow keys to locate IP Addre ss
Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained.
Press Enter to enter the submenu: Press Enter to bypass any digit not in need of
IP Address
010.047.005.282
Press Enter to edit the address. The first digit will now blink. Use the Arrow keys to scroll through the
numbers (0–9) and press Enter when the number requested appears. The next digit will then start to blink.
Repeat until the final digit has been set.
adjustment. When all digits have been set pressing Enter will
produce the Save Changes menu. Use Arrow keys to select applicable option. Use Enter to exit the menu putting changes
into effect.This will take you back to the IP Settings menu.
If you need to change other settings repeat the procedure selecting the applicable IP Setting submenu (e.g. Default Gateway) first.
Use Return to leave a menu undoing any changes. This will also take you back to the IP Settings menu.
Select Type: DHCP
Static
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Content
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Quick Setup

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
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The Quick Setup section will help you get your Content Server online
and operational quickly. It provides a step-by-step guide to the basic
H.323 services setup via the Content Server web interface as well as
a description of the optional QuickTime installation. The latter should
be installed only if strictly needed and we ask you to take care so
that you install the correct version. Please note that as a security
precaution, you should change the administrative password at setup
time and before the Content Server is used in production.
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Quick Setup
!

Basic H.323 Services Setup via Content Server Interface – Step 1

TANDBERG CONTENT SERVER
USER GUIDE

About Basic H.323 Services

A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content
1.
Server interface Making a test call recording
2.
Changing the administrator password and
3.
setting up server date and time on the Windows Server.
In addition there is an optional QuickTime Installation available. This installation is only needed if you require calls to be recorded and streamed in the QuickTime® format.
If you will be recording calls in two formats only – Windows Media and Real Media formats, you do NOT need to install QuickTime on the server.
Make sure that the E.164 aliases and H.323 IDs are valid for your Gatekeep­er or Border Controller.
You can register the Content Server with either Gatekeeper or Border Controller. For simplicity in this User guide we’ll use ‘gatekeeper’ to refer to either device.
Start a Web browser and enter the IP
address of the Content Server. You can use either http or https, with https recommended for administrative access.
Go to the Administrator Settings > Site
Settings to set the System Name and E.164 alias for the Content Server.

Initial Setup

When prompted for login, enter the
username administrator and password.
If required, set Gatekeeper registra-
tion to Enabled, select Gatekeeper Discovery method (Auto or Manual)
and set the Gatekeeper IP address. You can choose to register the Content Server as a Terminal or a Gateway. If you select Gateway registration, you will need to enter H.323 and E.164 Gateway prefixes.
Go to Conference Setup> Recording
Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording Aliases and save.
Save the Site Settings. You may refresh
the browser page to check if gatekeeper registration has been successful.
The default local administrator account should be used for administrative
functions such as system upgrades and updates and when using Remote Desktop access to the Content Server. It is therefore very important to change your password as described in the Windows Server Setup section.
For more on setting the administrative properties and user configuration, see the Administrator Settings section.
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Quick Setup

Basic H.323 Services Setup via Content Server Interface – Step 2

TANDBERG CONTENT SERVER
USER GUIDE

About Basic H.323 Services

A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content
1.
Server interface (described on the previous page)
Making a test call recording
2.
Changing the administrator password and
3.
setting up server date and time on the Windows Server (described on the next page).
In addition there is an optional QuickTime Installation available. This installation is only needed if you require calls to be recorded and streamed in the QuickTime® format.
To read more on Recording Aliases, see Recording Aliases
If you have logged out, log back in to the
Content Server web interface via http or https://<ContentServerIPaddress>.
If the recording template you have
selected for your alias has a live stream output, you can watch the streaming call in Live Conferences. Please note that by default, the Content Server has live streaming enabled for templates using Windows Media only. QuickTime Player has to be installed on the Content Server before the QuickTime format can be used. Templates using Real Media and QuickTime will display ‘Recording in progress’in Live Conferences view and can only be viewed on demand, unless you configure templates to use external streaming servers.

Call Recording Test

Go to Conference Setup > Create
Conference.
You can end the call from the Edit link in
Live Conferences, or from the endpoint you dialled.
Select a default Recording Alias, type the
address of the endpoint you want to call and click on Place Call. Alternatively, you can dial one of the Recording Aliases’ E.164 alias or H.323 ID from your endpoint.
If the recording template you have
selected for your alias has on demand output, you can watch the on demand recording in Recorded Conferences.
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Quick Setup

Basic H.323 Services Setup via Content Server Interface – Step 3

TANDBERG CONTENT SERVER
USER GUIDE

About Basic H.323 Services

A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content
1.
Server interface (described two pages back)
Making a test call recording (described on
2.
the previous page) Changing the administrator password and
3.
setting up server date and time on the Windows Server.
In addition there is an optional QuickTime Installation available. This installation is only needed if you require calls to be recorded and streamed in the QuickTime® format.
You may wish to record your new administrative password in a safe location. Please note that you should not change the default administrator account name.
Once the initial setup has been completed (previous page),
log in to the Web User Interface for Microsoft Windows Server administration, https://<ContentServerIPaddress>:8098/, and use the Set Administrative Password tool to change your administrative password.

Web Server Setup

Go to Maintenance > Date/Time to update Date and Time
settings on the server.

Recommended Next Steps

It is also strongly recommended at setup time that you change the default database System Administrator (sa)
account password, and set new passwords for the Content Library and Content Engine database account passwords. Please refer to the Account Security chapter of this manual for details.
To read more on how to set the administrative properties and user
Settings section.
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configuration, see the Administrator
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Register your Content Server using the Registration Card or via the web
1.
at www.tandberg.net/register Apply the most recent security updates for the Content Server
2.
Decide what your Content Server settings will be in the following areas:
3.
Authentication:
Use Local machine users, or
a.
use LDAP/Active Directory users and groups (recommended).
b.
Manual dial or TMS:
Use in stand-alone mode with ad hoc dialling
a.
Use with TMS 11.6 for scheduled calls.
b.
Review recording template settings
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Optional – configure special case streaming resources:
Enable multicast
a.
Configure templates in Template Editor for use with external
b.
streaming servers.
Optional – add new Categories
Configure Recording aliases
Review ports used by the Content Server and adjust your firewall
settings if required.
Administrator
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Setup
View
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Appendices
Quick Setup
!
!

Optional QuickTime Installation

TANDBERG CONTENT SERVER
USER GUIDE

Install Only If Strictly Needed!

Optional QuickTime Installation is only
needed if you require calls to be recorded and streamed in the QuickTime® format.
If you will be recording calls in two formats only – Windows Media and Real Media formats, you do NOT need to install QuickTime on the server.
QuickTime can be installed and enabled on the Content Server at any time, so you can defer this installation until (and if) it is required.
The Content Server ships with QuickTime support turned off by default. Do not enable the QuickTime codec in the Codec Support settings unless QuickTime has been manually installed on the Content Server.
Due to an incompatibility between QuickTime Player versions 7.1 or higher and a critical Windows Server security update (MS06-015), only QuickTime Player version 7.0.4.0 should be installed on the Content Server.
At the time of publishing this user guide, the standalone installer for this version was available from http://www.apple.com/
Select QuickTime Templates for use with your Recording Aliases to take
advantage of the QuickTime output functionality and record your content for on demand QuickTime playback.
ExamplE: 
Select QuickTime 2xStreams High with Dual - QT­DblHighDual.xml * from the drop-down menu in the Settings section of Recording Alias Options for a Transcoding template. Click Save.
Select QuickTime Archiving Single Stream QT-MOVStd.xml* from the drop-down menu in Settings section of Recording Alias Options for an Archiving template. Click Save.
Remote desktop to the IP address of
the Content Server.
Due to the enhanced security
configuration enabled for the Internet Explorer browser on the Content Server, you will be required to add this web page to the server’s trusted sites (deselect the Require Server verification https for all sites in this zone checkbox). An alternative would be to download the QuickTime installer to your desktop machine and then copy it to the server’s Remote Desktop.
Log in to the Content Server web interface
as an administrator.

Optional Installation – Only If Strictly Needed!

Log in as an administrator.
Run the QuickTimeInstaller.exe file.
Click on Finish when the installation has
been completed.
In Administrator Tools
> Site Settings, enable QuickTime in the Site Codec Support section and click Save.
Use a Web Browser to navigate to the
following download site to download Apple QuickTime player version 7.0.4.0:
http://www.apple.com/support/ downloads/quicktime704.html.
Follow the installation prompts.
Log off to terminate the remote desktop
connection.
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Content
Server

Operation

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
Table of
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The Operation section contains important information about
product registration and security updates. Procedures for restarting, shutting down and restoring the Content Server to factory settings are also explained in this section.
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Basic Operating Principles

Product Registration & Security Updates

TANDBERG CONTENT SERVER
USER GUIDE

Product Registration

You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when Content Server updates to the TANDBERG Content Server become available.
You can register using the Registration Card provided with your Content Server or via the web at
www.tandberg.net/register.
You can also check the following ftp site for all available downloads:
http://ftp.tandberg.net/pub/software/content_server/

Security Updates

All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg.
net/pub/software/content_server/security_updates/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES RELEVANT TO THE CONTENT SERVER ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR.

Using Remote Desktop

Installing Software Upgrades and Security Updates

Content Server software upgrades and security updates need to be installed using Remote Desktop access.
Remote Desktop access is also used for:
Installing QuickTime
Configuring the TCS Database Backup tool
Using the TCS NAS Wizard.
Open the Remote Desktop Utility on your PC

(Start>Programs> Accessories>Communications>Remote Desktop Connection).
Once you are logged in, you can gain access to security updates or software upgrade files on

your local PC by expanding My Computer. Note that mapped drives correspond to the drives on your PC.
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Provide the local administrator username

and password.
Once you have finished the necessary installations, restart the Content Server if prompted to

do so. Otherwise, terminate your Remote Desktop session by logging off. Please note that if you choose Shut down, it will shut down the Content Server!
Administrator
Settings
If you want to copy security updates

or software upgrade files from your PC to the TCS desktop, click on
Options>LocalResources and select Disk Drives, then click on Connect.
Conference
Setup
View
Conferences
Appendices
!
Basic Operating Principles

Shutdown and Restart

TANDBERG CONTENT SERVER
USER GUIDE

No System Response?

The Content Server will always be turned on and be available to record conference calls.
The physical unit should not be accessible to users.
If the system does not respond:
Check the LCD panel to determine if the unit is
switched on and ‘live’ Make sure that the Content Server is switched on by
using the On/Off switch located at the rear of the unit Restart the Content Server using the LCD panel.
or,
Restart the TCS service on the Content Server (this
will only affect the calls which are live at the time of the restart, but will not affect any users accessing recorded content on the server).
How to use the front panel keys is explained on the
next page.

Command Menu Structure

Restarting the Content Server

Press Enter to display the Main M en u screen
1.
From the M ain M enu screen, use the Up or Down arrow
2.
to select Com m a nds Press Enter to confirm your selection
3.
From the C om m an ds menu, use the Up or Down arrow
4.
to select Restar t and press Enter You will be asked to confirm this action on the following
5.
screen. At the Res tart? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.
For an overview of the Command Menu Structure – see below left.
For details on how to restart the TCS service without restarting the Content Server, see the
Administrator Settings section.

Shutting Down the Content Server

Press Enter to display the Main M en u screen
1.
From the M ain M enu screen, use the Up or Down arrow to select
2.
Com m a nds Press Enter to confirm your selection
3.
From the C om m an ds menu, use the Up or Down arrow to select
4.
Shu tdo w n and press Enter You will be asked to confirm this action on the following screen. At the
5.
Shu tdo w n? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.
For an overview of the Command Menu Structure – see below left.
There is currently no indication on the LCD panel to tell the
administrator that the machine has shut down and that it is safe to turn off the server. Typically the server is in a state that it is
safe to shutdown within a few minutes.

Do Not Shutdown or Restart While Calls Are In Progress!

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IP Settings
are treated in
Installation.
IP Settings
Commands
Restoring Factory
Settings is described on
the next page.
What’s New in
this Version?
Restart? No Yes
Shutdown? No Yes
- Restore Factory ­Full Restore Config Restore
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We do not recommend to shutdown or restart the Content Server while calls are in progress. If the Content Server is in a call and the server is restarted or shut down, calls in progress will fail and will not be recorded.
The LCD panel display indicates the current status of the Content Server.
<IP Address> IN CALL
Full Restore? No Yes
Config Restore? No Yes
Introduction Installation Quick Setup Operation
<IP Address> NOT IN CALL
26
LCD panel display when a call is currently in progress.
LCD panel display when no calls are currently in progress.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Basic Operating Principles
!

Restoring to Factory Settings

TANDBERG CONTENT SERVER
USER GUIDE

About Restoring to Factory Settings

The administrator can restore the Content Server to factory settings partially or fully via the LCD panel.
A partial restore to factory settings – Config Restore - restores the factory configuration files and templates, but does NOT affect the content stored on the server.
A full restore to factory settings – Full Restore – removes content and deletes all media files in addition to restoring the factory configura­tion files and templates.
Restoring to factory command in v.2.0 will restore the Content Server to v.2.0
defaults, but it will also remove any configurations specific to v.1.x, if the Content Server has been upgraded to v2.0 from v1.x!

Config Restore

Deletes all user-created Recording Aliases, Call Configuration files and Recording Templates and restores them to v.2.0 defaults.

Full Restore

Deletes all user-created Recording Aliases, Call Configuration files, Categories and Recording Templates and restores them to v.2.0 defaults.
Deletes all conferences and media files
Deletes all server logs
If data location has been changed to an ex-
ternal storage location (NAS), a full restore will change the default storage location back to the Content Server.
Press Enter to display the Main Me nu
screen.
From the Com m an ds menu, use the
Up or Down arrow to select Rest ore
Factory and press Enter.
IP Settings are
described in
Installation.
IP Settings
Commands

Restoring to Factory Settings

From the Main Me nu screen, use
the Up or Down arrow to select Com m a nds.
From the Restore Fact ory menu, use the Up or Down arrow to select Full Restor e
or Config Re store and press Enter.

Command Menu Structure

Restart? No Yes
Shutdown? No Yes
- Restore Factory ­Full Restore Config Restore
Restart and Shutdown are described on the previous page.
Full Restore? No Yes
Config Restore? No Yes
Press Enter to confirm your selection.

Front Panel Keys

Used to enter the edit mode and confirm selection or entry.
Used to return to the previous menu screen or exit the edit mode without saving the lat­est entry.
Used to select items in the menu, move between values in a numerical address and modify numerical values.
For an example of this, turn to
IP Address Setting Configuration
in the Installation section.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
USER GUIDE

Administrator Settings

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
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Read the Administrator Settings section to familiarize yourself with the administrative menu functions important for the correct configuration and functioning of the Content Server. This section explains the Site Settings, User and Category management. It allows
you to edit and create recording and call configuration templates
which determine the output of your recordings. The Administrator
Settings menu gives you access to view Server logs, view and add
option keys, and view the storage location of your media. You can also access the Windows Server administration page and change your database account security passwords.
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28
Conference
Setup
View
Conferences
Appendices

Viewing Administrator Settings

About Administrator Settings Logging In to View the Adminstrator Options

TANDBERG CONTENT SERVER
USER GUIDE
The administrator needs to review the Administrator Settings and configure the settings based on the requirements of the installation site.
Configuration settings can be made via the Administrator Settings menu.
Factory default username is administrator and factory default password is TANDBERG. It is strongly recommended that you change the administrative password at setup time and before the Server is used for production.
Once successfully logged in, the screen will display your display name and username at the
bottom left of the screen, with menu items now available according to your login privileges.
Use a web browser to log in to the
Content Server interface via http or https://<ContentServerIPaddress>.
Click on Login.
Click on Administrator Settings to display the options available. These are described on the
following pages.
Enter your administrator username and
password.
Site Settings
User Management
Template Editor
Call Configuration Editor
Category Management
Server Logs
Alternate Storage
Cluster Settings
Software Upgrade
Account Security
Windows Server
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings
!

Site Settings

About Site Settings The Site Settings Page

Administrators need to review configuration information in the Site Settings menu to ensure that the system is configured properly for their installation site.
All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page. Clicking the Reset button restores the values on the screen to the last saved values. Use
Reset if the field values on the screen have
been changed but not yet saved.
Site Settings contain:
Content Server Properties
Advanced H.323 Settings
Gatekeeper
Site Codec Support
Authentication
API
User Properties
Default Recording Aliases.
These are described on the following pages.
TANDBERG CONTENT SERVER
USER GUIDE
Fields with an orange asterisk next to them require you to restart the service in order for them to become effective if they have been changed.
The + indicates that this topic is expandable in the usual way. Once expanded, the sign changes to – to show that the topic can be collapsed again.
If the Content Server is in a call, the
Administrator is unable to edit the
current Site Settings. The Site Settings page will contain the text:
Cannot edit Site Settings – Content Server is currently in a call.
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Restart Service

If there are no live calls on the TANDBERG Content Server, clicking the Restart Service button will result in the following message being displayed:
Are you sure you want to restart the Content Server Service?
If the TANDBERG Content Service is recording calls at the time, the Site Setting interface will indicate this and all Site Settings will be disabled
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except for the Restart Service button. If you click on the Restart Service button while lines are in calls, the
following message will be displayed:
Are you sure you want to restart the Content Server Service? Content Server is currently in a call.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Content Server Properties

System Name. System Name. Other sys-
tems can call the Content Server using the System Name, if the Content Server is registered to the gatekeeper. The Recording Alias specified in the Default System Alias will be used for the call. Other systems can also dial in using the Content Server’s IP address (in this case, the Content Server does not need to be registered to the gatekeeper).
E.164 Alias. Other systems can call the
Content Server using the E.164 Alias, if the Content Server is registered to the gatekeeper. The Recording Alias specified in the Default Recording Aliases will be used for the call.
H.323 Address. The default for the
Content Server installation is (local). It is recommended to leave the H.323 address in the Site Settings as (local), unless instructed otherwise by TANDBERG support.
TANDBERG CONTENT SERVER
USER GUIDE
H.323 Listen Port. Standard
videoconferencing port. Users only need to change this setting if the local videoconferencing port at customer site is set to a different port.
Content Library Host Name. The default
for the Content Server installation is (local). It is recommended to leave the Content Library Host Name in the Site Settings as (local), unless instructed otherwise by TANDBERG support.
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Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback). Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress. If you click on the Restart Service button while calls are in progress, you will be asked to confirm if you want to go ahead with the Restart.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Advanced H.323 Settings

Use Static Ports is disabled by default.
This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection.
Static ports can be enabled by selecting the checkbox and specifying the required range of ports.
Port Range. 3230 to 3250 is the
standard firewall port range. It needs to be configured according to your local firewall settings.
NAT. Network Address Translation is used
when the Server is connected to a router with NAT support. The default setting for NAT is OFF.
If NAT is ON, the system will signal the configured NAT address in place of its own IP address within Q.931 and H.245.
If NAT is set to AUTO, the system will try to determine whether the NAT address or the real IP address should be used for signaling. This is done to make it possible to make calls to endpoints on the LAN as well as WAN.
TANDBERG CONTENT SERVER
USER GUIDE
NAT Address. The NAT address must be
the global, external address to a router with NAT support. In the router, the following ports must be routed to the system’s IP address:
Port 1720 Port 2326–2365
The port range specified by the Port
Range field
Please contact your TANDBERG representative or authorized reseller for more information.
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Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback). Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress. If you click on the Restart Service button while calls are in progress, you will be asked to confirm if you want to go ahead with the Restart.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Gatekeeper

Current Status. Displays the status
of Content Server registration with the gatekeeper. (Registered or not registered).
Enabled. Choose Enabled to attempt
registration with the Gatekeeper.
Gatekeeper Discovery. Gatekeeper
Discovery configuration can be set to MANUAL or AUTO.
Manual – The system will use a specific
gatekeeper identified by Gatekeeper IP address.
Auto – The system will automatically try
to register on any available gatekeeper. If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used. This requires auto discovery on the gatekeeper as well. If no gatekeeper responds, the system will not use a gatekeeper for making H.323 calls and hence an IP address must be specified
TANDBERG CONTENT SERVER
USER GUIDE
IP Address. This gatekeeper IP-address
will be used if you specify Gatekeeper Discovery: Manual.
Port. This port setting should not be
changed unless the local network configuration specifies a different port.
Registration. Choose to register the Content
Server as a Terminal or as a Gateway.
H.323 Gateway Prefix. Alias prefix if
registered as a Gateway.
E.164 Gateway Prefix. Alias prefix if
registered as a Gateway.
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Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback). Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site
Fields with an orange asterisk next to them require you to restart the service in order for them to become effective if they have been changed.
Introduction Installation Quick Setup Operation
Settings page will also display a warning if calls are in progress. If you click on the
Restart Service button while calls are in progress, you will be asked to confirm if you
want to go ahead with the Restart.
33
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Site Codec Support

Default Site Codec Support Settings:
Windows Media - enabled by default
for live and on demand streaming
Real Media - enabled by default for
on demand streaming. An external streaming server is required for live streaming
QuickTime – disabled by default.
You should only enable QuickTime after manually installing the recommended version of QuickTime on the Content Server (see the section on QuickTime installation for more details). On demand streaming will then be available, but an external streaming server will be required for live streaming.
Administrators can disable or enable individual codecs to suit their installation requirements. Disabling codec support sitewide in this menu will affect template selections in Recording Aliases. For example, if the Real Media codec is disabled, users will not be able to select any templates for their Recording Alias which use only this codec for recording. If disabling Site Codecs, it is advisable that Recording Aliases are checked and templates changed accordingly.
TANDBERG CONTENT SERVER
USER GUIDE
If the Enable stream redirect
option is selected, the standard
Windows Media stream URL will be wrapped in an asx file and then passed as the new media path URL. This option is only recommended when using the Content Server in combination with a CDN solution that supports asx file rewriting.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Authentication (I)

TANDBERG CONTENT SERVER
USER GUIDE
Authentication. Choose the Authentication
method for the Content Server.
Choose Local. If you select Local
authentication, only users with valid local accounts who have been added through the User Management page will be able to log in. Local groups are not supported.
Choose Domain. If you select Domain
authentication, the Content Server must be added to the domain, and details of the LDAP server used for authentication must be filled out in the fields below. Please see below for more notes on Domain authentication.
Choose LDAP. If you select LDAP
authentication, details of the LDAP server used for authentication must be filled out in the fields below.
Please see below for more notes on LDAP authentication.
Server Name. Enter the DNS name or IP
address of your LDAP server. Only Microsoft Active Directory Server is supported for 2.0 and 2.x versions of the Content Server.
Server Port. e.g. 389
Both LDAP and Domain authentication methods require the details of a Microsoft Active Directory
Server to be entered in the Authentication section. At this time, only Microsoft Active Directory Server is supported by the TANDBERG Content Server.
Clicking on the Save button will perform a check of the LDAP server settings as the Content Server attempts to bind to the LDAP server. Changes to Site Settings will not be saved if the LDAP settings entered are incorrect.
Domain Authentication
Domain authentication can only be used if the Content Server has been added to the domain. If you add the Content Server to an existing domain, you need to define a separate security policy for the server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact your authorized TANDBERG reseller or partner for details of the recommended security policy settings.
Under Domain authentication, users with domain accounts and local users are able to log in. The local administrator account can be used to administer the server, or some domain users can be given administrative privileges.
LDAP Authentication
LDAP authentication does not require the Content Server to be added to a domain.
Before changing authentication from local to LDAP, the local administrator must add at least one LDAP user with administrative privileges to the Content Server. To do this, go to User Management > Add Users and enter at least one valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the standard login method. However, the local administrator can log in by adding the following string: &rescue=true to the end of the Content Server URL of the browser:
Example:
http://<ContentServerIPaddress>/tcs/ ?page=login&rescue=true
Hit the Enter key on your keyboard and log in with the local administrator account in the resulting pop-up window.
While it is possible for the local administrator to login using this method, it is more convenient to give an LDAP user account administrative privileges.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Authentication (II)

TANDBERG CONTENT SERVER
USER GUIDE
Base DN. This is the search base which
the Content Server uses to search for user records. The Content Server will search the object specified by the Base DN and any objects beneath it.
The Base DN (Distinguished name) is a unique name for this container. It consists of OU, CN, and DN components.
Base DN examples: OU=employees,DC=com
pany,DC=com OU=marketing,OU=employees, DC=company,DC=com
In the examples above, OU ‘marketing’ is contained within the OU ‘employees’, so OU=employees,DC=company,DC=com will identify all employees of the company including the Marketing department, and OU=marketing,OU=employees,DC=company, DC=com will identify users from the Marketing department only.
User DN. This is the LDAP identifier of the account in your domain
which the Content Server will use to identify the user who is trying to log in. This account must have read membership privileges, that is, privileges to retrieve users’ ‘memberOf’ attributes from Active Directory using LDAP. You can use an existing account or create a new special account with those privileges. This account does not need to be inside the search tree specified in Base DN.
The User DN (Distinguished name) is a unique name for this account. It consists of:
CN (Common Name) of the special account
OU (Organizational Unit)
DC (Domain Object Class)
User DN examples: CN=user_account,OU=employees,DC=company,
DC=com CN=user_account,OU=marketing,DC=company,DC=com Please note that DNs can have many more than four parts.
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Password. Enter the password for the account identified
above.
Confirm Password. Enter the password again to verify that it
was entered correctly.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings
API
The API is enabled by default and must stay enabled in the following cases:
If integration with TMS is required
If the Content Server will be added
to a Cluster. In this case the API password must be the same on all Content Servers being added to the cluster
If the API is used for customized
integration with other systems. Refer to the TANDBERG Content Server API Documentation for details of available API calls.
TANDBERG CONTENT SERVER
USER GUIDE
The default API password at in­stall is TANDBERG. It is strongly recommended that you change
this password if you want the API to remain enabled. If you clear the password and the password field is empty, API clients will not receive an authentication challenge.
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Administrator
Settings
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Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

User Properties

Choose this option to allow guest access to the Content Server. When Guest Access is allowed, users do not have to authenticate to view conferences. Anyone can view all conferences that have Allow access to all users checkbox selected in Conference permissions.
TANDBERG CONTENT SERVER
USER GUIDE
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Site Settings

Default Recording Aliases

What Is a Recording Alias?

The Recording Alias determines:
The call type – Transcoding or
Archiving The call settings, based on the call
configuration specified in the alias The outputs, based on the recording
template specified in the alias Access to the live and recorded
conference Conference password (optional)
All Conference Metadata, such as
Conference Name, Description, Speaker, Location, Copyright and Category specified in the Alias will be automatically applied to the conference and can be edited before the call is placed and also after the call has finished.
Default System Alias. If the System
E.164 Alias, System Name or Content Server IP Address is called from an Endpoint, the Recording Alias specified here will be used for recording and/or streaming the call.
TANDBERG CONTENT SERVER
USER GUIDE
For more information on this – see Recording Aliases.
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Administrator
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Appendices
Administrator Settings

User Management

TANDBERG CONTENT SERVER
USER GUIDE

About User Management

The User Management menu is used to add new users, change user privileges and delete users.
GUEST ACCESS
The Content Server supports guest access to view conferences. If you want guest users to view conferences without having to log in to the Content Server:
Select Allow Guest Access checkbox in Site Settings, and
Select Allow access to all users checkbox in Conference
permissions for all or some conferences.
With guest access, users only need to enter the Content Server IP address in their browser and they do not have to authenticate at all to view those conferences. In this case, you only need to add users who will have to authenticate (log in) to get special privileges, such as Administrators and Owners.
AUTHENTICATED ACCESS
The Content Server also supports authenticated access to view conferences. If you want only authenticated users to view conferences, make sure that the Allow Guest Access checkbox is deselected in Site Settings . In this case, you have to add all users who need access to view, edit or administer content (through the
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, those conferences will be available for viewing by all authenticated users.
AUTHENTICATED AND GUEST ACCESS
It is also possible to have a mixture of guest and authenticated access for viewing conferences. If you want some conferences to be available to everybody, and other conferences restricted to authenticated users:
Select Allow Guest Access checkbox in Site Settings,
and Select Allow access to all users checkbox in
Conference permissions for conferences you want
guests to see Add users and/or groups who need to login to the
Content Server (through the Add Users page) and then enter user- or group names in Conference permissions for conferences that only those authenticated users should be able to view.
Depending on the authentication method chosen in Site Settings, administrators can add local users (who have been created on the local computer) or users (or groups) authenticated via LDAP.

The User Manager Page

There may be too many users to be displayed on a single page with the selected number of users displayed per page. Go to the other pages here.
By clicking on Username, Display
Name, and User Role you may change
the sorting order.
Set how many users to display per page. Select between 10, 20, 50,
100.
Select users to be deleted. Use the checkbox above the column to select all users.
Click here to add new users. Details on this can be found on the next page.
Click here to delete the users selected.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > User Management

Adding Users

TANDBERG CONTENT SERVER
USER GUIDE

About Adding Users

Use this page to add users to the system.
Users need to be added to the user database on the Content Server in order to log in. To add users enter one username per line, or user­names separated by a semicolon (see examples on the next page).

The User Manager Page when Add Users Has Been Selected

To ensure users have the right privileges, enter usernames in the correct text field:
Users entered in the Add
Administrators text field will have
Administrative privileges Users entered in the Add Owners
text field will be able to make calls from the Content Server interface, edit Personal Recording Aliases that they own and edit conferences they have recorded with a Recording Alias which gives them Editor privileges
Users entered in the Add Users text
field will be able to view conferences they have access to (these users will only see the View Conferences menu).
More on Adding Users can be found on the next page.
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Administrator
Settings
Click here to return to the User Management Main Page undoing any changes made.
Click here to add users to the database after you have entered the new users.
Usernames are not checked when they are entered on this page – you need to ensure that user details are correct,
otherwise users will not be able to log in!
Conference
Setup
View
Conferences
Appendices
Administrator Settings > User Management

More On Adding Users

TANDBERG CONTENT SERVER
USER GUIDE

Adding Users Under Local Authentication

If Local authentication is selected in Site Settings, local users can log in to the Content Server.
Firstly, you need to ensure that local user accounts have been created on the Content Server. You can create local user accounts from the Windows Server administration site in the Administrator Settings menu.
These users then need to be added to the Content Server database by entering their usernames on the Add Users page. Please note that adding local groups is not supported.
Local usernames must be entered in this format:
MACHINENAME\user.name:Display Name(optional)

Adding Users or Groups Under Domain or LDAP Authentication

When Domain or LDAP authentication is selected in Site
Settings, LDAP/Active Directory users or groups can log in to
the Content Server.
Users need to be added to the user database on the Content Server in order to log in. To add users. enter one username per line, or usernames separated by a semicolon.

Adding Users Manually

LDAP/Active Directory users need to be added manually through the Add Users page before they can log in if:
Domain or LDAP authentication is selected in Site Settings,
and Allow Guest Access is selected in Site Settings.
LDAP/Active Directory users must be entered in this format:
user.name:Display Name(optional)

Adding Users Automatically

All users with valid accounts on the Domain or LDAP server will be added automatically upon login if:
Domain or LDAP authentication is selected in Site Settings
and Allow Guest Access is deselected in Site Settings.
Users added automatically will only have privileges to view conferences they are authorized to view (their User Role will be User). Administrators can give users special privileges by changing their role to Owner or Administrator).

Adding Users Correctly

Adding Groups

Groups always need to be added manually through the Add Users page.
LDAP/Active Directory groups must be entered in this format:
@group.name Please note that although a group is added in this format,
@group.name, both the group name and its base DN are displayed in the User Management page.
When adding a group, all members of that group will be automatically added to the Content Server on login with the privileges you assigned to the group, if Domain or LDAP authentication is selected in Site Settings, and regardless of whether or not Allow Guest Access is selected in Site Settings.
If you add a group with Owner privileges, as members of that group log in to the Content Server, their accounts will be automatically created. The User Role next to their username in the User Management page will appear to be User, but they will have Owner privileges inherited from their group membership.
If you want all members of the group to be Users or Owners, but some members of the group need administrative privileges, you can change the User Role for these members to Admin. The highest user role will be applied.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings

Template Editor

TANDBERG CONTENT SERVER
USER GUIDE

About Template Editing

The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server.
Predefined system templates can not be deleted from the interface, but they can be duplicated and used as a basis for new templates.
User-defined templates can be modified and new templates can be created by duplicating an existing system template using the Template Editor and saving it with a new name.
Options to think about for using existing, or creating new templates to produce the output required:
Is a transcoding or archiving template
to be used? What codecs or combinations of
codecs are needed? Windows Media, Real Media or Quicktime?
Is the conference needed to be
streamed live or on demand or both? What streaming rates are needed for
the outputs: 56K, 256K, 384K, etc? Are the outputs video, audio or both?
With or without still images?
Does the presentation contain Dual
Stream Video and slides? Is a Picture in Picture presentation
layout needed?
According to what answers are given to the above options, a recording/streaming template can be chosen from one of the existing system templates, one of the system templates can be duplicated and used to create a new template, or a new template can be created.
By clicking on
Description, Filename,
and Recording Type you may change the sorting order in the same way as with Windows Explorer.
Select templates to be deleted. Use the check-box above the column to select non­predefined templates. Predefined system templates cannot be deleted from the interface.
Click here to delete the templates selected.
Click on the New button to create a new template from scratch, or select from the list of pre­defined templates by clicking on the
Duplicate link.

The Template Editor Page

There may be too many templates to be displayed on a single page given the preset number of templates dis­played per page. Go to the other pages here.
Set how many templates to display per page. Select between
10, 20, 50, 100.
Predefined templates must be duplicated to become editable. This is indicated by Duplicate next to them. New and duplicated templates display an Edit link next to them.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor

Duplicating and Editing an Existing System Template

TANDBERG CONTENT SERVER
USER GUIDE

About Duplicating and Editing

By clicking the Duplicate option for an existing system template, the screen will look similar to what is shown here.
A predefined system template cannot be changed, but it can be used as a base for creating another template.

The Template Editing Page

Clicking on any of the
Writers or Outputs (
on the left hand side of the screen will display the related information on the right hand side () of the screen.
If changes are made to the template and you want to keep it, enter a new Filename, alter the
Description to reflect the
new template contents and then click the Save button.
)
Details on options available when editing a template can be found in the articles discussing in Creating a New
Template.
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Administrator
Settings
Conference
Setup
Clicking the Return button will not save changes made since the last save but go back to view the list of templates.
View
Conferences
Appendices
Administrator Settings > Template Editor

Editing an Existing Non-system Template

TANDBERG CONTENT SERVER
USER GUIDE

About Editing Existing Templates

By clicking the Edit option for an existing non-system template, the screen will look similar to what is shown here.

The Template Editing Page

Clicking on any of the
Writers or Outputs (
on the left hand side of the screen will display the related information on the right hand side () of the screen.
If changes are made to the template, click the
Save button to keep the
changes.
To overwrite the existing template, edit the template and its Description and click Save.
If you want to create a copy of the template, you need to edit the Filename for the template, then click
Save.
)
Details on options available when editing a template can be found in the articles discussing in Creating a New
Template.
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Administrator
Settings
Conference
Setup
Clicking the Return button will not save changes made since the last save but go back to view the list of templates.
View
Conferences
Appendices
Administrator Settings > Template Editor

Creating a New Template

TANDBERG CONTENT SERVER
USER GUIDE

About New Templates

When you click on the New Template button from the Template Editor screen (see also the previous pages for more on this) you will see a screen like the one shown here.
Details on how to create a new template are provided on the following pages.

The Create New Template Page

Filename. Enter the name of this
template. (e.g. WMV9-Default.xml).
Description. Enter a meaningful
description for this template.
Template types. If you would like to
add outputs for transcoding calls, add
Windows Media, QuickTime or Real Media.
If you would like to create a template for archiving calls, add H.323. If the H.323 writer is chosen, the other options become unavailable.
Still image can be chosen for both types of templates (see Still Image
writer section for details).
Click the Return button to not save the changes but go back to view the list of templates.
Templates are sorted in the interface by Description. If you
want your most frequently used templates to be displayed at the top of the list, enter an underscore as the first character in your Description.
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Administrator
Settings
If changes are made to the template, click the Save button to keep the changes.
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor

Specifying Windows Media Writer Information

TANDBERG CONTENT SERVER
USER GUIDE

About Writer Information

Up to three Writers are permitted for a Windows Media template.
This means that three video streams can be generated for this format.
For each of the three Writers you can specify File, Network and/or Server Push outputs. For details on this, see the following pages.
Transcoding templates ready for use with Windows Media Writer can be found on the next page.
On demand path. By default,
the on demand path in writer information has the following format: mms://(local)/
If this path is specified and the writer has a File Output, the conference will be recorded and will be available for viewing on demand.
If you leave this field blank, the conference will not be viewable on demand. However, it can still be recorded if the writer has a File Output specified.
On demand output. Choose File output if you want to stream
recorded content on demand from the Content Server. You need to have added a File Output to the Writer.
Choose Server Push Output if you have configured an external streaming server to archive the live stream and wish to stream this archived content on demand from this external server.
Source. Choose Normal video for
video or video with snapshots/slides. Choose Extended (H.239) video if
you want a Dual Stream video from an H.239 presentation.
If you select Picture in Picture as your source, you will record your confer­ence in the Picture in Picture format.
Normal video, Extended (H.239) video and Picture in Picture choices should have different typeface.

The Windows Media Writer Information Page

Profile filename. Select
the right profile for the required type of output. Profiles determine the type of codec used for record­ing, the streaming bitrate, video framerate and video resolution.
Example: WM9_
384K(30fps).prx – this profile will encode to a Windows Media file using Windows Media codec 9, at 30 frames per second and a bitrate suitable for a 384K Internet connection.
Streaming path. By default,
the streaming path in writer information has the following format: mms://(local)/
If this path is specified and the writer has a Serverpush or Network Output, the conference will be streamed live from the embedded Windows Media Streaming Server.
If you leave this field blank, or the writer has no Serverpush or Network outputs, the conference will not be streamed live.
PIP location. If you selected
Picture in Picture as Source, you can select the location of the Picture in Picture from the drop down menu.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > Windows Media Writer

Transcoding Templates

TANDBERG CONTENT SERVER
USER GUIDE

About Transcoding Templates

The table shown here lists the default Windows Media Writer transcoding templates that come with the Content Server.
Windows Media files created with the system zune templates are only avail­able for download to zune and will not stream from the Content Server either live or on-demand.
More information about support for Microsoft zune™ can be found in Ap­pendix 8

The Transcoding Templates Available

Description Filename Recorded Output

Windows Media 9 2xStreams High with Dual WM-DblHighDual.xml
Windows Media 9 2xStreams Low with Dual WM-DblLowDual.xml
Windows Media 9 2xStreams Mid with Dual WM-DblMidDual.xml
Windows Media 9 Dual Stream Only No PiP WM-DualOnlyPiPVGA.xml
Windows Media 9 Dual Stream PiP Top Right WM-DualPiPVGA.xml
Windows Media 9 Single Stream with Dual WM-StdDual.xml
Windows Media 9 Single Stream without Dual WM-StdNoDual.xml A single video stream at 384 K from Main Source
Windows Media High Bitrate Audio with Duo Slides WM_AUDHigh.xml
Windows Media Low Bitrate Audio and Duo Slides WM_AUDLow.xml
WM9 TCS three format triple play WM-TripleDefault.xml
Zune Audio ZuneAudio.xml A Windows Media audio only file. Zune Presentation ZunePresentation.xml A Windows Media video file from a Dual Stream Source (usually H.239).
Zune Presentation with PiP ZunePresentationPiP.xml
Zune Video ZuneVideo.xml A Windows Media video file from Main Source.
Two video streams from Main Source (at 256 and 512 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Two video streams from Main Source (at 56 and 384 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Two video streams from Main Source (at 128 and 384 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), displayed in a Picture in Picture layout
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with small inset video in top right from Main Source, displayed in a Picture in Picture layout
One video stream at 384 K from Main Source and one video stream from a Dual Stream Source (if Dual Stream Source available)
An audio stream with screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
An audio stream with screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Two Windows Media video streams, two QuickTime and two Real Media video streams, with the low-bitrate stream at 56K and the high-bitrate stream at 384K. This template will ignore any codecs not selected in Site Settings > Site Codec Support, and will only record in the sup­ported formats. So, if only Windows Media codec is selected in Site Codec Support, only Windows Media video streams will be recorded.
A Windows Media video file from a Dual Stream Source (usually H.239) and a small inset picture from Main Source in the Picture in Picture format.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > Windows Media Writer

Specifying File Output Information

TANDBERG CONTENT SERVER
USER GUIDE

About File Output Information

File Output information specifies where the file will be saved for on demand viewing.

Accessing these Settings

In the Windows Media Writer Informa-
tion Page, click on File to produce the
File Output Information.

The File Output Information Settings

Directory. For Windows Media,
the default Directory for files is (medialocation)/media
FTP. Select the FTP option if you
would like to upload files for on demand streaming to an external server. If this option is selected, you also need to specify the following settings: Ftp server name, Port, Username, Password, Password confirm, and Ftp directory.
Display is shown without () and with () FTP selected.
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Click on the Edit Title link to change the name of the output. For example, you can change it from File Output to something more descriptive.
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Editing the Title

Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > Windows Media Writer

Specifying ServerPush Output Information

TANDBERG CONTENT SERVER
USER GUIDE

About ServerPush Output Information

The ServerPush method, or pushing the live stream to the Windows Media streaming server is the default stream­ing option on the Content Server.

Accessing these Settings

In the Windows Media Writer Informa-
tion Page, click on ServerPush to pro-
duce the ServerPush Information.

The ServerPush Output Information Settings

Server name. The default server name if you are
using the TANDBERG Content Server Windows Media streaming server is (local).
For streaming off an external streaming server, enter the server name or IP address of your external Windows Media streaming server
Port. The default port if you are using the
TANDBERG Content Server Windows Media streaming server is 8080. For streaming off an external streaming server, enter the port to be used with your external Windows Media streaming server.
Username & Password. For streaming off an
external streaming server, enter the username & password to be used for authentication with your external Windows Media streaming server.
Password confirm. Type the password again to confirm.
Publishing point copy. If you have set up a
publishing point on an external Windows Media streaming server, you can copy the parameters for your new publishing point by specifying the Publishing point copy. If your publishing point on the Windows Media streaming server is called “my_publishing _point”, enter my_ publishing_point in the Publishing point copy field. You also need to fill in the name of your multicast template in this field for multicast content delivery.
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Administrator
Settings
You may change the title by following instruc­tions described for File Output.
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > Windows Media Writer

Specifying Network Output Information

TANDBERG CONTENT SERVER
USER GUIDE

About Network Output Information

Network is used to add the network sink or server pull functionality to the Content Server. It can only be used for Windows Media in situations where you want the external server to request the stream.
A network publishing point has to be created on the external Windows Media server to take advantage of this functionality.
Enter the Content Server name and port for Server Pull of the data.

Accessing these Settings

In the Windows Media Writer Informa-
tion Page, click on Network to produce
the Network Output Information.

The Network Output Information Settings

Server name. Enter the IP address
of the Content Server or (local) will be interpreted as IP that the Content Server is using.
Port. Select a port that is NOT being
used on the Content Server (see Appendix 5 for a list of ports used by the Content Server)
The streaming path will be mms:\\ <server name>\<publishing point>, where:
server name is the external Windows
Media server name publishing point is the publishing
point you have created on the external Windows Media server.
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Administrator
Settings
Conference
Setup
You may change the title by following instructions described for File Output.
View
Conferences
Appendices
Administrator Settings > Template Editor

Specifying QuickTime Writer Information

TANDBERG CONTENT SERVER
USER GUIDE

About QuickTime Writer

QuickTime templates do not have a default live streaming path or ServerPush Output. Media is available for on demand viewing only (Recording
in progress is displayed in the interface
during the live call). If you would like your QuickTime content to be available live, you need to configure ServerPush Output and Streaming path for live streaming with the Darwin streaming server
Up to three writers are permitted for a QuickTime template (this means that three video streams are allowed to be generated for this format).

The QuickTime Writer Information Page

Profile Filename. Select the right profile for the
required type of output. Profiles determine the type of codec used for recording, the streaming bitrate, video framerate and video resolution.
Streaming path. The QuickTime format does not
allow for live streaming direct from the TANDBERG Content Server.
The path for live streaming off an external Darwin streaming server should be in this format:
rtsp://<servername>
On demand path. The on demand path in QuickTime
writer information should be in this format:
http://<servername>/tcs/data if the Content
Server is used for streaming rtsp://<servername> if external Darwin
streaming server is used
Source. Choose Normal video for video or video
with snapshots/slides. Choose Extended (H.239) video if you want a Dual
Stream video from an H.239 presentation. If you select Picture in Picture as your source, you
will record your conference in the Picture in Picture format.
Normal video, Extended (H.239) video, and Picture in Picture choices should have different typeface.
For each of the three Writers you can specify File, Network and/or Server Push outputs. For details on this, see the following pages.
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PIP location. If you selected Picture in Picture as
Source, you can select the location of the Picture in Picture from the drop down menu.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > QuickTime Writer

Transcoding Templates

TANDBERG CONTENT SERVER
USER GUIDE

About Transcoding Templates

The table shown here lists the default QuickTime transcoding templates that comes with the Content Server.

The Transcoding Templates Available

Description Filename Recorded Output

QuickTime 2xStreams High with Dual QT-DblHighDual.xml
QuickTime 2xStreams Low with Dual QT-DblLowDual.xml
QuickTime 2xStreams Mid with Dual QT-DblMidDual.xml
QuickTime Dual Stream Only No PiP QT-DualOnlyPiPVGA.xml
QuickTime Dual Stream PiP Top Right QT-DualPiPVGA.xml
Two video streams from Main Source (at 256 and 512 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Two video streams from Main Source (at 56 and 384 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Two video streams from Main Source (at 128 and 384 K), one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), displayed in a Picture in Picture layout
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with small inset video in top right from Main Source, displayed in a Picture in Picture layout
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QuickTime Single Stream with Dual QT-StdDual.xml
QuickTime Single Stream without Dual QT-StdNoDual.xml A single video stream at 384 K from Main Source
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One video stream at 384 K from Main Source and one video stream from a Dual Stream Source (if Dual Stream Source available)
Administrator
Settings
Conference
Setup
View
Conferences
53
Appendices
Administrator Settings > Template Editor > QuickTime Writer

Specifying File Output Information

TANDBERG CONTENT SERVER
USER GUIDE

About File Output Information

File Output information specifies where the file will be saved for on demand viewing.

Accessing these Settings

In the QuickTime Writer Information
Page, click on File to produce the File
Output Information.

The File Output Information Settings

The File Output Information Settings

Directory. (medialocation)/www/ is
the default directory for QuickTime content if streamed on demand off the Content Server.
FTP. Select the FTP option if you
would like to upload files for on demand streaming to an external server. If this option is selected, you also need to specify the following settings: Ftp server name, Port, Username, Password, Password confirm, and Ftp directory.
Display is shown without () and with () FTP selected.
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Click on the Edit Title link to change the name of the output. For example, you can change it from File Output to something more descriptive.
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Editing the Title

Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > QuickTime Writer

Specifying ServerPush Information

TANDBERG CONTENT SERVER
USER GUIDE

About ServerPush Information

By default, QuickTime templates do not have ServerPush Output specified. The ServerPush method, or pushing the live stream to a streaming server can be configured by using an external streaming server, for example a Darwin Streaming Server.

Accessing these Settings

In the QuickTime Writer Information
Page,, click on ServerPush to produce
the ServerPush Information.

The ServerPush Information Settings

Server name. IP address of external
streaming server.
Audio port. Specify a port that is not
already being used.
Video port. Specify a port that is not
already being used.
Username, Password & Password confirm. For streaming off an external
streaming server, enter the username & password to be used for authentication with your external streaming server.
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Administrator
Settings
Conference
Setup
The path for live and on demand streaming off an external Darwin streaming server should be in this format:
rtsp://<servername>
You may change the title by following instructions described for File Output.
View
Conferences
Appendices
Administrator Settings > Template Editor
!

Specifying Real Writer Information

TANDBERG CONTENT SERVER
USER GUIDE

About Real Writer

Real Media transcoding templates do not have a default live streaming path or ServerPush Output. Media are available for on demand viewing only (Recording in progress is displayed in the interface during the live call). If you would like your Real Media content to be available live, refer to Live and on demand streaming
of Real Media content from an external streaming server for information on how
to configure ServerPush Output and Streaming path for live streaming.
Up to three writers are permitted for a Real Media template (this means that three video streams are allowed to be generated for this format).

The Real Writer Information Page

Profile Filename. Select the right profile for the
required type of output. Profiles determine the type of codec used for recording, the streaming bitrate, video framerate and video resolution.
Video width / Video height. Depending on the profile
used for the writer, for new templates you need to specify the video height and width. As an example, for 384 or 512K profiles, Video width should be 320 and Video height should be 240, for 256K profiles the recommended Video width is 240 and Video height is
180. For 64 and 56K profiles the recommended Video width is 160 and Video height is 120.
Streaming path. Real Media transcoding templates
do not have a default live streaming path but can be configured to be streamed live off an external streaming server.
On demand path / On demand output. The on de-
mand path in Real Media writer information should be in this format:
http://(local)/tcs/data if the Content Server is used for streaming.
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For each of the three Writers you can specify File, Network and/or Server Push outputs. For details on this, see the following pages.
The Real Media format does not allow for live streaming direct from the TANDBERG Content Server.
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Source. Choose Normal video for video or video with
snapshots/slides. Choose Extended (H.239) video if you want a Dual
Stream video from an H.239 presentation. If you select Picture in Picture as your source, you will
record your conference in the Picture in Picture format.
Normal video, Extended (H.239) video and Picture in Picture choices should have different typeface.
PIP location. If you selected Picture in Picture as
Source, you can select the location of the Picture in Picture from the drop down menu.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > Real Writer

Transcoding Templates

TANDBERG CONTENT SERVER
USER GUIDE

About Transcoding Templates

The table shown here lists the default Real Writer transcoding templates that comes with the Content Server.

The Transcoding Templates Available

Description Filename Recorded Output

Real Media 2xStreams High with Dual Slides RM-DblHighDual.xml
Real Media 2xStreams Low with Dual Slides RM-DblLowDual.xml
Real Media 2xStreams Mid with Dual Slides RM-DblMidDual.xml
Real Media Dual Stream Only No PiP RM-DualOnlyPiPVGA.xml
Real Media Dual Stream PiP Top Right RM-DualPiPVGA.xml
Real Media Single Stream with Dual Slides RM-StdDual.xml
Real Media Single Stream without Dual
RM-StdNoDual.xml Single video stream at 384 K
Two video streams from Main Source (at 256 and 512 K) and screenshots from a Dual Stream Source taken every 60 sec­onds (if Dual Stream Source available).
Two video streams from Main Source (at 56 and 256 K) and screenshots from a Dual Stream Source taken every 60 sec­onds (if Dual Stream Source available).
Two video streams from Main Source (at 128 and 384 K) and screenshots from a Dual Stream Source taken every 60 sec­onds (if Dual Stream Source available).
Single video stream at 512 K from a Dual Stream Source (if Dual Stream Source available), displayed in a Picture in Picture layout
Single video stream at 384 K from a Dual Stream Source (if Dual Stream Source available) with small inset video in top right from Main Source, displayed in a Picture in Picture layout
Single video stream at 256 K and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available)
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Administrator
Settings
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View
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Appendices
Administrator Settings > Template Editor > Real Writer

Specifying File Output Information

TANDBERG CONTENT SERVER
USER GUIDE

About File Output Information

File Output information specifies where the file will be saved for on demand viewing.

Accessing these Settings

In the Real Writer Information Page, click on File to produce the File Output
Information.

The File Output Information Settings

Directory. (medialocation)/www/
is the default directory for Real content if streamed on demand off the Content Server Windows Media streaming server.
FTP. Select the FTP option if you
would like to upload files for on demand streaming to an external server. If this option is selected, you also need to specify the following settings: Ftp server name, Port, Username, Password, Password confirm, and Ftp directory.
Display is shown without () and with () FTP selected.
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Administrator
Settings
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View
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Appendices
Administrator Settings > Template Editor > Real Writer

Specifying ServerPush Information

TANDBERG CONTENT SERVER
USER GUIDE

About ServerPush Information

By default, Real Media templates do not have ServerPush Output specified. The ServerPush method, or pushing the live stream to a streaming server can be configured by using an external streaming server, for example a Helix Streaming Server.

Accessing these Settings

In the Real Writer Information Page, click on ServerPush to produce the
ServerPush Output Information.

The File Output Information Settings

Server type. Select either Server 90 or
Server G2
Server name. IP address of external
streaming server
Port. Specify a port that is not already
being used.
Username, Password & Password confirm. For streaming off an external
streaming server, enter the username & password to be used for authentication with your external streaming server.
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Live and On demand Streaming of Real Media Content from an External Streaming Server

Transcoding and Archiving Real Media format content can be streamed live or on demand off external streaming servers (Helix or G2) .
ServerPush Output Information should be configured in the following way:
For streaming off a Helix server, the live streaming path should be rtsp://<servername>/encoder and the on demand path should be rtsp://<servername>/<archivefoldername>.
For on demand streaming, check Archive Enabled on the external server and set the On demand Output in the writer to ServerPush output.
For streaming off a G2 server, the live streaming path should be rtsp://<servername>/broadcast foldername and the on demand path should be rtsp://<servername>/<archivefoldername>.
For on demand streaming, check Archive Enabled on the external server.
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Administrator
Settings
Conference
Setup
59
View
Conferences
Appendices
Administrator Settings > Template Editor

Archiving Templates: Specifying H.323 Writer Information

TANDBERG CONTENT SERVER
USER GUIDE

About H.323 Writer

The H.323 Writer allows the creation of outputs for Archiving calls, by wrapping
Videoconference codecs, H.263 and G.711, in either QuickTime or Windows Media formats.
The H.323 Writer does not require a profile, but you have to choose the file type – Windows Media or QuickTime.

The H.323 Writer Information Page

File type. Select between Windows Media and
QuickTime. Please note that you should only select QuickTime
if it has been installed on the Content Server (see
QuickTime installation)
Audio only. Select this checkbox if you require an
audio-only recording.
Streaming path. The default Streaming paths are
the same in this type of template as for Transcoding Windows Media or QuickTime writers.
On demand path. The default On Demand paths are
the same in this type of template as for Transcoding Windows Media templates. The Source can be either
Normal Video or Extended (H.239) Video. Archiving
H323 Writers do not support the Picture in Picture. format
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On demand output. The default On Demand paths
are the same in this type of template as for Trans­coding Windows Media or QuickTime writers.
Source. Select between Normal Video and Extended
(H.239) Video.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings > Template Editor > H.323 Writer

H.323 Writer – Windows Media File Type

TANDBERG CONTENT SERVER
USER GUIDE

About H.323 System Templates

The H.323 Writer allows the creation of outputs for Archiving calls, by wrapping
Videoconference codecs, H.263 and G.711, in the Windows Media format (ASF).
The H.323 Writer does not require a profile, but you have to choose the file type – Windows Media.
Two predefined system templates are available for this file type.
Please note that playback of Windows Media ASF format content requires the TANDBERG
Codec Pack to be installed on client
machines. For details, refer to Playback of
archive (ASF format) content in Appendix 2
and Installing the Codec Pack.

The H.323 System Templates Available

Description Filename Recorded output

Windows Media Archiving Dual Stream
Windows Media Archiving Single Stream
WM-ASFDual.xml
WM-ASFStd.xml Single video stream recorded at the bitrate at which the video call was made
One video stream from Main Source and an extended video stream from Dual Stream Source (if available) recorded at the bitrate at which the video call was made

H.323 Writer Using Windows Media File Type

Windows Media File.
Up to two file outputs (two video streams) are supported for this format in a H.323 writer. The screenshot shows two writers and the H323 Writer Main Stream Information for the Windows Media Archiving Dual Stream template.
For details on specifying File, Network and Server Push outputs, see the Specifying
Windows Media Writer Information section.
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Administrator
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Setup
View
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Appendices
Administrator Settings > Template Editor > H.323 Writer

H.323 Writer – QuickTime File Type

TANDBERG CONTENT SERVER
USER GUIDE

About H.323 System Templates

The H.323 Writer allows the creation of outputs for Archiving calls, by wrapping
Videoconference codecs, H.263 and G.711, in the QuickTime format (MOV).
The H.323 Writer does not require a profile, but you have to choose the file type – QuickTime .
Two predefined system templates are available for this file type.

The H.323 System Templates Available

Description Filename Recorded output

QuickTime Archiving Dual Stream
QuickTime Archiving Single Stream
QT-MOVDual.xml
QT-MOVStd.xml
Single video stream from Main Source and screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source avail­able) recorded at the bitrate at which the video call was made
Single video stream recorded at the bitrate at which the video call was made

H.323 Writer Using QuickTime

QuickTime. Only one video file output
is supported for this format in a H.323 writer.
The screenshot shows a H.323 video stream writer and a still image writer for the QuickTime Archiving Dual Stream template.
QuickTime archiving templates do not have a default live streaming path or ServerPush Output. Media are available for on demand viewing only (Recording in progress is displayed in the interface during the live call), unless you configure the template for live streaming with an external streaming server.
For details on specifying File, Network and Server Push outputs, see the Specifying QuickTime Writer Information section.
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Administrator
Settings
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Setup
View
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Adminstrator Settings > Template Editor
!

Specifying Still Image Writer Information

TANDBERG CONTENT SERVER
USER GUIDE

About Still Image

Use this writer if you want to extract still images from the main video or extended video (H.239) stream for low-bandwidth streaming.
As the Still Image Writer does not require much configuration, the File Output information is included on this page.
Still images of Normal video or Extended H.239 video streams are extracted at a specified frequency. The recommended frequency is every 60 seconds.

The Still Image Writer Page

Source. Select Normal Video or Extended
H.239 video.
Seconds between frames. The
minimum setting is 30 seconds and the recommended setting is 60 seconds.
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One Still Image writer only is supported per template.
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Administrator
Settings
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Adminstrator Settings > Template Editor

Advanced Template Creation Tips

TANDBERG CONTENT SERVER
USER GUIDE

Template Creation Tips

PIP. The Picture in Picture layout is only available for Transcoding calls. Where PIP is not specified,
the Picture out of Picture layout will be used. For a Picture in Picture layout choose the following in the Writer Information:
Profile filename – For Windows Media content, choose from profiles which have SVGA, VGA or
XGA, and PIP, eg. WM9_SVGA_PiP.prx, WM9_VGA_PiP.prx or WM9_XGA_PiP.prx. For QuickTime content, choose QT6_VGA_PIP. For Real Media content you can choose any profile.
Source = Picture in Picture
To specify PIP location, select the required location from the dropdown menu. If you select
None, only the Dual Video presentation will be displayed H.239 or Dual Stream.
To create a main video and a Dual Stream video in a Picture out of Picture layout, you need to specify two writers with the following Writer Information:
Main video: writer with source set to Normal video
Dual Stream video: writer with source set to Extended (H.239) video and profile with SVGA, VGA
or XGA in the profile name (but not PIP) If still images are required from the extended video stream, add a Still image writer.
For an example of how the H.239 stream will appear in the Picture out of Picture layout, see
Appendix 4.
Zune Template
To create a new zune template, select Windows Media from the Template Editor:
Profile: select ZuneVideo.prx or ZuneAudio.prx
Streaming path – do not specify a streaming path
On demand path – http://(local)/tcs/download/
Directory in File Output – (medialocation)/www/download/.
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Appendices
Adminstrator Settings > Template Editor

Using Templates for Multicast Delivery

TANDBERG CONTENT SERVER
USER GUIDE

About Multicast Delivery

To start delivering your content as a multicast stream with Content Server version 2, you need to ensure that:
Your network is multicast-enabled
The Multicast Publishing point is correctly
set up on your Windows Media Streaming Server (you only need to do this setup once)
The recording template that you want
to use for multicast content delivery is configured correctly.
PLEASE NOTE THAT MULTICAST SETUP
FOR WINDOWS MEDIA SERVER ONLY
NEEDS TO BE DONE ONCE, BEFORE FIRST USING MULTICAST. ONCE ALL SETTINGS ARE APPLIED, YOU CAN USE MULTICAST BY SIMPLY EDITING YOUR RECORDING TEMPLATE.
Remote Desktop into your

Content Server and choose
Manage Your Server from
the Start Menu.
Click on Manage this

streaming media server.
Expand the list next to the

name of your streaming media server, then expand the list of Publishing
Points.
Edit the Add Publishing Point pop-up as follows:


Multicast Setup for Windows Media Streaming Server

Right-click on the existing TCSmulticastTemplate

and Select Remove from the drop-down menu.
Select the TCSmulticastTemplate Publishing Point you have just created

and click on the Properties tab.
Type TCSmulticastTemplate here
Type Push:* here
and click OK.
Select Category Authorization and set WMS Publishing Points ACL
Authorization to Enabled.
Now right click on “Publishing Points” and

choose Add Publishing Point (Advanced).
Cont...
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Adminstrator Settings > Template Editor > Using Templates for Multicast Delivery
Multicast Setup for Windows Media Streaming Server Cont...
TANDBERG CONTENT SERVER
USER GUIDE
Select Category Multicast streaming and set WMS Multicast Data Writer to Enabled.

Select Category General and set Start publishing point when first client connects to

Disabled.
Right-click on WMS Multicast Data Writer

and select Properties from the drop-down menu.
Verify that the IP address under
Destination multicast IP address and port is correct and modify it if necessary.
Select Category Networking, double click on Enable buffering. From the pop-up window select
Disable buffering and click OK.
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Administrator
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Adminstrator Settings > Template Editor > Multicast Delivery Templates

Using Templates for Multicast Delivery

TANDBERG CONTENT SERVER
USER GUIDE

About Multicast Delivery Templates

A multicast delivery template can be created from scratch or you may edit an already existing template template. This is very similar to how Windows Media Writer templates are made.

Multicast Template Setup for Windows Media Streaming Server

Modify the Streaming Path from mms://(local)/ to http://(local)/tcs/data/ (the trailing slash is required).
Add or edit Serverpush Output for the Windows Media Writer and type TCSmulticastTemplate in the Publishing Point Copy text field.
Only the settings differing from a “standard” Windows Media Writer
the applicable settings are explained in the articles on Windows Media Writer templates.
D 13898.04 DECEMBER 2006
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Administrator
Settings
Conference
Setup
Remember to save your template!
View
Conferences
Appendices
Administrator Settings
Call Conguration Editor
TANDBERG CONTENT SERVER
USER GUIDE

About Call Configuration

The Call Configuration Editor enables the Administrator to set up different configurations for calls that can be attached to Recording Aliases.

The Call Configuration Editor Page

The Full Call Configuration is the system configuration and cannot be deleted. It has all options available and is used as the default for the Windows Media Archive and the Windows Media Transcode Recording Aliases in the initial installation.
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Administrator
Settings
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View
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Appendices
Administrator Settings > Call Conguration Editor
Editing, Duplicating or Creating a New Call Conguration
TANDBERG CONTENT SERVER
USER GUIDE

About Editing

This is very similar to the template editing described in the articles on
Template Editor.
System templates cannot be altered – instead they have to be duplicated and saved under a new name to allow changes to be made.
Non-system templates, however, may be edited – these have the Edit link appended to them in the listing.
The Call Configuration Editor Page is shown here as it looks when New has been selected (see previous page for more on this).

The Call Configuration Editor Page

Filename. The Filename uniquely identifies
each call configuration file.
Description. Use the Description field to
provide a short description of your call configuration file
H.239 Capabilities Enabled. H.239 Ca-
pabilities are enabled by default. If H.239 Dual Video output is not required, this capability can be disabled.
Supported Resolutions. Administrators can
select the resolutions for acceptable H.239 video input. For optimal performance, it is recommended that the maximum resolution be set to 800x600 or 640x480.
Call Options. The supported call speeds
and maximum time in call can be set for call configuration.
Supported call speeds (kbps).
The administrator can select the supported call speeds for calls from a range of options from 128 to 2048 Kbps. This determines the range of available conference bandwidths when a user dials out from the TANDBERG Content Server.
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Advertised Codecs. The
TANDBERG Content Server supports advertising of video and audio codecs as part of the capability set negotiation.
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Advertise video codecs. The
administrator can enable advertising of video codecs for each call configuration by selecting the checkbox. Supported advertised codecs.
69
Advertise audio codecs. The
administrator can enable advertising of audio codecs for each call configuration by selecting the checkbox. Supported advertised codecs include G.711, G.722 and G.722.1.
Administrator
Settings
Maximum time in call (mins). This feature
will automatically end both incoming and outgoing calls when the call time exceeds the length of time specified in minutes. The default setting in the Full Call Configuration template is 0, which means that the call will never be automatically ended. The default value for new call configurations is 600.
Conference
Setup
View
Conferences
Appendices
Administrator Settings

Category Management

TANDBERG CONTENT SERVER
USER GUIDE

About Category Management

A conference can be assigned a Category to make searching for conferences quicker for the user.
There are six categories that come with the Content Server installation and a maximum of fifteen categories is supported.
Administrators can edit existing category names, delete categories that are not needed and add new categories to the Content Server.

The Category Management Page

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Administrator Settings

Server Logs

TANDBERG CONTENT SERVER
USER GUIDE

About Server Logs

The server logs from the Content Engine and Content Library are available from this menu item.
The Content Engine logs will be
displayed by default. To view a log, click on name of the
log file and it will open in the current or a new window.
The Administrator can navigate
through the log files and delete old log files from the interface.
The current log for the TANDBERG
Content Server is displayed first and cannot be deleted.
A new log will be created every time
the Content Server Service restarts. A new log will also start if the current log exceeds 10 MB.

The Server Logs Page

The Content Library Logs Page

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Administrator
Settings
Select the Content Library logs from the Drop Down menu item.
The phperror logs are displayed and viewed from here. The logs can be rolled over if they are becoming unmanageable. Old logs can also be deleted.
Conference
Setup
View
Conferences
Appendices
Administrator Settings

Alternate Storage

TANDBERG CONTENT SERVER
USER GUIDE

About Alternate Storage

Use this option to view where the media files are recorded. The default location is drive E: on your TANDBERG Content Server.
You may change this location to store files on a NAS (Network Attached Storage) by using the TCS NAS Wizard.
The TANDBERG Content Server version
2.0 supports moving the media default location to Network Attached Storage IBM X Series hardware.
Your NAS must be configured correctly for the process of moving media to the new storage location to be successful. The Content Server must be added to same domain as the NAS (see the article on Authentication for details on adding the Content Server to a domain).
Choose or create an account in the domain under which IIS will run. This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share.

The Alternate Storage Page

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Administrator
Settings
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Administrator Settings > Alternate Storage
NAS Conguration
TANDBERG CONTENT SERVER
USER GUIDE

NAS Configuration

Make sure that your Content Server is on the same as the NAS
Remote desktop into your NAS
Set up a share with a folder inside it.
Select the Checkbox for Type – Computers.
Set Permissions and Security settings
on the share to allow the Content Server Full Control over the share:
Click on Properties > Permissions
Click Add
Click Object Types.
Click on Check Names and click OK.
Give User <Content Server Server Name> Full Control over the share.
Enter <Content Server Server Name> (as registered in the domain). If you have not set a new server name through the Windows Administration site, the default Content Server name is TANDBERG-CS.
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Click on Properties > Security.
Repeat the steps above to give the Content Server full control of the folder in the Security Settings tab.
Set permissions and security settings on the share to allow the domain account performing the move full control over the share. Repeat steps as above, but without checking Computers as the Object Type.
Administrator
Settings
Conference
Setup
View
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Administrator Settings > Alternate Storage
Content Server Conguration
TANDBERG CONTENT SERVER
USER GUIDE

Before You Start

Log in via Remote Desktop to the Content Server and add the domain account with permissions over the NAS share to the local Administrators group.
Log in via Remote Desktop to the Content

Server using the domain account which has both administrative rights on the Content Server and permissions over the NAS share.
Click on

Authorization
in the list of categories.


Enabling the WMS Publishing Point ACL Authorization Plug-in for the Default (on demand) Publishing Point

Click on the

+
name of your streaming server to expand the list, then click on the + again next to the Publishing Points.
next to the




Disabling WMS NTFS ACL Authorization for the Windows Media Streaming Server

Highlight the name of

the streaming server (the default streaming server name is TANDBERG-CS).
Highlight
WMS NTFS ACL.
Click to highlight
<Default> (on
demand).
Click on the
Properties tab.
Click on
Authorization in the
list of Categories.
From the Start

menu, select
Manage Your Server.
Right-click and

select Disable.
Click on the link

Manage this streaming media server.
Right-click WMS Publishing Point ACL Authorization in the list of plug-ins and select Enable.

Click on the

Properties
tab.
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Administrator Settings > Alternate Storage > Content Server Conguration

Changing the Default Media Location to Alternate Storage Location

TANDBERG CONTENT SERVER
USER GUIDE
Log in via Remote Desktop to the Content Server using the

domain account which has both administrative rights on the Content Server and permissions over the NAS share.
Click on Next to start the NAS Wizard.

At the IIS Account prompt, enter the username (in the

format DOMAIN\username) and password of the domain account under which IIS will run. This account needs to have both administrative rights on the Content Server and permissions over the NAS share.
Go to Start Menu > All Programs > TANDBERG > TCS

> TCS NAS Wizard, or double-click the TCS NAS Wizard shortcut on the desktop.
Enter the new storage location information:

ServerName
ShareName\FolderName.
At the Are you sure you wish to continue prompt, click

on Yes. Depending on the amount of data, the transfer may take several minutes.
This will produce the NAS Wizard.

At the Do you wish to delete old media? prompt:

Click Yes, if you want to copy the media files to the new stor-
age location and delete them from the current storage location. Click No if you want to copy the media files across with-
out deleting them from the current storage location.
Click on Finish to exit the NAS Wizard.
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Administrator
Settings
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Administrator Settings > Alternate Storage > Content Server Conguration

Changing the Default Media Location from Alternate Storage Location Back to the Default Location on the E Drive of the Content Server

TANDBERG CONTENT SERVER
USER GUIDE
Log in via Remote Desktop to the Content Server using the

domain account which has both administrative rights on the Content Server and permissions over the NAS share.
Click on Next to start the NAS Wizard.

At the Are you sure you wish to continue

prompt, click on Yes. Depending on the amount of data, the transfer may take several minutes.
Go to Start Menu > All Programs > TANDBERG > TCS

> TCS NAS Wizard, or double-click the TCS NAS Wizard shortcut on the desktop.
At the Change Storage Location prompt, select Return

it to local storage (if you select Move it to a different
network location, follow the steps as outlined on the previous page).
Click on Finish to exit the NAS Wizard.

Your media files have been transferred back from the Alternate Storage Loca­tion to the E: drive on the Content Server and any new recordings will be recorded to this new storage location from now on.
To check your new media location, you may select Administrator Settings >
Alternate Storage Location.
This will produce the NAS Wizard.

At the Do you wish to delete old media? prompt:

Click Yes, if you want to copy the media files to the new stor-
age location and delete them from the current storage location. Click No if you want to copy the media files across with-
out deleting them from the current storage location.
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Administrator
Settings
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Administrator Settings

Cluster Administration

TANDBERG CONTENT SERVER
USER GUIDE

About Cluster Adminstration

Please contact TANDBERG Professional Services for a whitepaper on cluster­ing the TANDBERG Content Servers (D50449).

The Cluster Administration Page

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Administrator
Settings
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Setup
View
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Administrator Settings

Software Upgrade

TANDBERG CONTENT SERVER
USER GUIDE

About Software Upgrade

The Software Upgrade page allows administrators to view the software version, device serial number, and option keys installed on the TANDBERG Content Server.
The Content Server software can easily be upgraded by adding option keys provided by authorized TANDBERG resellers or partners. After putting in the option key click on the Restart
Service button to restart the Content
Server for the installed option key to take effect.

The Software Upgrade Page

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Serial numbers and option keys have been removed from the illustration.
Administrator
Settings
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Setup
View
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Administrator Settings

Database Account Security

TANDBERG CONTENT SERVER
USER GUIDE

About Account Security

The Database Account Security page enables the Administrator to change the following account passwords:
Content Library
Content Engine
System Administrator (sa).
These accounts are not interactive logon/Windows user accounts. They are used for communication between parts of the Content Server and the database.
For enhanced security, it is recom­mended that System Administra-
tors change the passwords for those accounts from their factory default settings at system setup time and before the Content Server is used in production.

Changing Account Passwords

Enter the System Administrator

(sa) password to authenticate (the default password for this account is
T@NDBERG).

The Database Account Security Page

Choose the account for which you

want to change the password.
Enter the new password.

Enter it again to confirm.

Click on the Change button.

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We recommend that you write down your passwords and store them in a safe location.
View
Conferences
Appendices
Administrator Settings

Windows Server

TANDBERG CONTENT SERVER
USER GUIDE

About Windows Server

Selecting this menu item opens up the Windows Server administration page in a separate window.
This page can also be accessed by typing
https://<ContentServerIPAddress>:8098
in the Web browser URL field. The Windows Administration site can be
used for:
Changing the Administrative password
and updating Date and Time settings Creating local user accounts.
Close the window when finished.

The Windows Server Page

The Administrator needs to be
using Microsoft Internet Explorer
to use this menu item.
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Content
Server

Conference Setup

We recommend that you check the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.net/support/ documentation.php
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Read the Conference Setup section for information on how to make calls from the Content Server User Interface. This section also contains information on how to use and manage Recording Aliases which determine the types of calls users can make, and help manage access to conferences and conference metadata.
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View
Conferences
Appendices
Conference Setup

Initial Steps

TANDBERG CONTENT SERVER
USER GUIDE

About Conference Setup

The TANDBERG Content Server enables users with ‘Editor’ and ‘Administrator’ privileges to record video calls and to edit their recorded content.
Editors and Administrators need to log in to the Content Server to create and edit their conferences.
Click the Login button at the top

right of the screen.
You will see a screen similar to this

if you are a Conference Owner and have the ability to record calls and edit your recorded content.

Logging In

Depending on your authentication method, one of the

following screens will be displayed.
Enter your username and password details to authenticate, is indicated in the Login/Logout section of this User Guide.
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You will see a screen similar to this

if you have administrative privileges.
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View
Conferences
Appendices
Conference Setup

Create Conference

TANDBERG CONTENT SERVER
USER GUIDE

About Create Conference

In the Conference Setup menu in the menu bar, choose the Create Confer-
ence option. The screen will then look
like this.

The Create Conference Page

Call Information. These set-
tings include record/stream and archive aliases, as well as address of the endpoint you are calling and the call rate for the Call Configuration used in the Recording Alias chosen.
Conference Permissions.
Here you define who should be granted edit rights and who should be granted viewing rights to the conference.
Conference Metadata. Meta-
data gives you the possibility to include such things as
The name of the confer-
ence that participants will see
Details about the confer-
ence Name or names of the
conference presenters Where the conference
takes place Any copyright information
about the conference Any keywords that can be
used when searching for the conference
A password to restrict
streaming access to this conference
A Category selected from
the pull down list for this conference.
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View
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Appendices
Conference Setup > Creating Conference
!

Call Information

TANDBERG CONTENT SERVER
USER GUIDE

Templates Determine Outputs!

The recording type determines the output of your recorded call. The Record/Stream Type is associated with Transcoding calls. The Archive Type is associated with Archiving calls.
Please note that all Windows Media calls are enabled for recording and live streaming by default, but it is the templates attached to the recording aliases that determine which live and on demand streaming options are turned on for a particular call. Choosing the Record/Stream type may result in a call which is available on demand only, and choosing the Archive option may result in content which is streamed live!

The Call Information Settings

Record/Stream. Choose
a Recording Alias from the drop down list. Only one call at a time can be made using this (transcoding) option. If the Content Server is part of a cluster, the number of available transcoding calls will be dependent on how many Recorders there are in a cluster.
Archive. Choose a Recording
Alias from the drop down list. There are four concurrent calls that can be made using this (archiving) option.
If the Content Server is part of a cluster, the number of available archiving calls available will be dependent on how many Recorders there are in a cluster.
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Address. Enter the Address of
the endpoint you are calling. The address can be in the format of an IP Address, H.323 ID or E.164 alias. H.323 ID and E.164 alias dialling requires a gatekeeper.
Speed. Choose the call rate
from the drop-down menu. You will only be able to see the allowed call rates for the Call Configuration used in the Recording Alias chosen.
View
Conferences
Appendices
Conference Setup > Creating Conference

Conference Permissions

TANDBERG CONTENT SERVER
USER GUIDE

The Conference Permissions Settings

Enter user or group names in the Editors or Users text fields one per line or separated by a semicolon, in the following formats:
Local usernames:
MACHINENAME\user.name:Display Name(optional)
Domain and LDAP user and group names: Users: user.name:
Display Name(optional)
Groups: @group.name Editors. Editors can edit and delete a conference. Users. Users can view the conference.
Entry in this field is disabled if Allow access to all
users checkbox is selected.
Allow access to all users.
If Allow access to all users checkbox is selected AND Guest access is enabled in Site Settings, all guests can view the conference.
If Allow access to all users checkbox is selected AND Guest access is not enabled in Site Settings, all authenticated users can view the conference
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Appendices
Conference Setup > Creating Conference

Conference Metadata

TANDBERG CONTENT SERVER
USER GUIDE

The Conference Metadata Settings

The Conference Metadata will be retrieved from the Recording
Alias that has been selected in the Call Information section of the screen.
After you have entered the required information click the Place Call button to start the call or click the Cancel button to not make the call and leave the screen.
Copyright. Enter any copyright
information about the conference.
Keywords. Enter any keywords that
can be used when searching for the conference.
URL. The URL to the conference will
be displayed at creation time of the conference.
Name. The name of the conference that
participants will see.
Description. Details about the
conference to be displayed beneath the Title in the Conference list.
Presenter. Name or names of the
conference presenters.
Location. Where the conference takes
place.
Category. Select the Category from the
pull down list for this conference.
Password. Enter a password to restrict
streaming access to this conference. If no password is entered, then there is no restriction on who has access to the conference if they can view the conference list.
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Date. The date and time of the
conference will be displayed at creation time of the conference.
Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference

Call Status

TANDBERG CONTENT SERVER
USER GUIDE

About Call Status

After the Place Call button has been clicked on, the display will be updated with the call information.

The Call Status Settings

Call State. Displays the current state of
the call. Options are: Initiating call, In call, Ending call, Call failed.
Connected to. Displays the details of the
remote endpoint. Displayed could be IP address, Alias or Endpoint name.
Recording Alias. The recording alias
that was used for the current call, e.g. Windows Media Archive.
Bandwidth. The Bandwidth of the current
call. e.g. 384.
Media State. Displays whether the call is
recording, streaming or both.
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Video Codec. The video codec used for
the call. e.g. H263.
Audio Codec. The audio codec used for
the call. e.g. G722.
Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference

Ending the call

TANDBERG CONTENT SERVER
USER GUIDE

A Recommended Procedure

To end a call from the Content Server

Interface, first list the Live Conferences from the View Conferences menu. Click the Edit link next to the conference that you want to end.
You can also end a live call by hanging up the call at the endpoint.
Click on the End Call button at either the

top or bottom of the screen.
You will see the Call Status change to Ending Call and then the conference will be listed in

the Recorded Conferences list.
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Conference Setup > Creating Conference

Media URL List

The Media URL List displays the paths for the movies and also the directory of any slides for the presentation for Administrators only.
Click the End Call button to finish the call. Calls can also be terminated from the remote end.
The Media URL list will now display the on demand paths.
If any of the Conference Information or Permissions are changed, Click the
Save button to retain any changes. Return will take you to the Recorded
Conferences screen.
TANDBERG CONTENT SERVER
USER GUIDE

The Media URL List DisplayAbout Media URL Lists

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Conference Setup > Creating Conference

Recording Ad Hoc Calls

TANDBERG CONTENT SERVER
USER GUIDE
Users can record their calls by dialling in to the Content Server from H.323 devices.
It is possible to make calls by dialling:
The Content Server IP Address
– this feature does not require the Content Server to be registered to the Gatekeeper
The Content Server System Name or
E.164 alias – this feature requires the Content Server to be registered to the Gatekeeper
The H323 ID or E.164 alias of a
Recording Alias – this requires the Content Server to be registered to the Gatekeeper.

Concurrent Calls

Depending on the installed option keys, up to 5 concurrent calls can be made.
It is possible to make concurrent calls using the same Recording Alias for Archiving type calls, (or for Transcoding type calls, when Content Servers are in a cluster). In this case, all calls made on this alias will have the same properties (Conference Name, Access list, Recorded outputs, etc.). The recordings will have different conference URLs.

Recording in Progress Is Indicated on the EndpointDialling in

Once connection to the Content Server has been established, a poster will be displayed at the endpoint.
A Recording conference poster will be displayed if the Recording Alias uses a template with File Output.
If the template has both File Output and Serverpush Output, the call will be streamed live and available for viewing on demand.
If the template has only File Output, the call will not be streamed live, but will be available for on demand viewing. Calls made from endpoints to the Content Server begin recording once the call setup is complete and the Content Server begins receiving audio and video from the endpoint.

When the Template Used Has No File Output Specified

A Streaming conference poster will be displayed if the Recording Alias uses a template with no File Output. For more information on configuring streaming and recording outputs, see the Template Editor section of the manual.
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Conference Setup > Creating Conference

Using TMS to Schedule Calls

TANDBERG CONTENT SERVER
USER GUIDE

Scheduling Calls with TMS

It is possible to schedule calls to be recorded by the Content Server through TMS.
In order to use TMS to book recordings on the Content Server, you need to:
Enable the API in Content Server Site Settings > API
Create dedicated TMS-only Recording Aliases. Only those
aliases will be available for booking by TMS.
To create a TMS alias:
Add a new user with the username api-admin under
Administrator Settings > User Management > Add Users
(Add Administrators field)
Create a new alias under Conference Setup > Recording
Alias Options > New: Name, e.g. TMS Archiving 1, Owner:
api-admin Select alias type (Transcoding or Archiving) depending on the
option keys installed on the Content Server. For example, if you have one Transcoding option key installed, create one TMS transcoding type alias (TMS Transcoding 1). If you have four Archiving option keys installed, create four TMS archiving type aliases (TMS Archiving 1, TMS Archiving 2, TMS Archiving 3 and TMS Archiving 4)
Do NOT check the System Alias checkbox – TMS aliases
must be Personal aliases.
For more information on TMS integration, refer to the TANDBERG Management Suite Administrator Guide or contact your TANDBERG representative or authorized reseller.
Calls scheduled with TMS will appear on the View Conferences > Scheduled page (see the View Conferences chapter for details).
TMS 11.6 is compatible with Content Server version 2.0.
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Conference Setup > Creating Conference

Recording Alias Options

TANDBERG CONTENT SERVER
USER GUIDE

About Recording Alias Options

The default TANDBERG Content Server installation has one or two default System Aliases, depending on the type of option keys available.
For Content Servers with both Transcoding and Archiving option keys, the two default aliases are:
Windows Media Transcode
Windows Media Archive.
In this case, one call can be made with the default transcoding alias and up to four concurrent calls can be made with the default archiving alias.
Multiple concurrent calls can be made using both those aliases when Content Servers are in a Cluster.
The Recording Alias determines:
The call type – Transcoding or Archiving
The outputs, based on the recording
template and call configuration specified in the alias
Access to the live and recorded
conference Conference password (optional).
All Conference Metadata, such as Conference Name, Description, Speaker, Location, Copyright and Category specified in the alias will be automatically applied to the conference and can be edited before the call is placed and also after the call has finished.
Calls made with the same alias will have the same default settings, but different conference URLs.

Recording Alias Options Available Depend on Your Privileges

The Recording Alias Options are available from the Conference Setup Menu and only for Users with Administration or Owner privileges.
By choosing the Recording Alias Options an administrator will see a screen like the one shown here.
For the same aliases, an owner (a user with privileges to make calls) will see only their personal alias or aliases, if the administrator has set them up with owner privileges for an alias.
Another owner (a user with privileges to make calls) may see no aliases at all, if the administrator has not set them up with owner privileges for an alias.

Viewing Recording Aliases

Aliases can be sorted according to their column title in both ascending and descending order.
The number of Aliases displayed on a page can be 10, 20, 50 or 100.
Navigating between pages is consistent with the View Conference screens.
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Conference Setup > Creating Conference > Recording Alias Options

Creating New Aliases

TANDBERG CONTENT SERVER
USER GUIDE

About Creating New Aliases

Only Administrators of the TANDBERG Content Server can create Recording Aliases.
Click the New Button on the screen to create a Recording Alias.

An Overview of the Options

Recording Alias. You can specify the
name for the Recording Alias that will display in the list of Aliases and when choosing a Recording Alias to create a Conference. You can also select the Owner for the alias. The Owner will be able to edit the alias and will be able to select it when creating a conference.
Properties. Lets you create a unique
H.323 ID and a unique E.164 Alias as well as specify the Recording Type (transcoding or archiving type) and select if this is a System Alias.
Settings. Used to select the
Recording Template and the Call Configuration File to use with this Alias.
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Default Conference Properties.
Used to specify who may view the conference.
Default Conference Metadata. Used
to specify information about the recorded material, like topic, location, who is speaking, and copyright applicable etc.
Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases

Creating a New Recording Alias

TANDBERG CONTENT SERVER
USER GUIDE

About Recording Aliases

The owner of the Recording Alias can edit it from the Recording Alias Options page.
Administrators can see and edit all properties of all aliases. Owners can only see and edit selected properties of their own alias.

An Overview of the Options

Name. Enter the name for the Recording
Alias that will display in the list of Aliases and when choosing a Recording Alias when creating a Conference.
Owner. Select the owner of the Alias
so they have editing rights as well as being able to select it when creating a conference.
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Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases

Specifying Properties

TANDBERG CONTENT SERVER
USER GUIDE

About Specifying Properties

Types of Aliases Transcoding vs Archiving. Recording
aliases have two types – Transcoding and Archiving, which determine the type of call that can be made with that alias. A Transcoding alias can only be used for Transcoding calls, and an Archiving alias can only be used to make Archiving calls.
System vs Personal. If you select the
System Alias checkbox, the alias will be available for all users for dialling out from the Create Conference page. If you do not select the System alias checkbox, the Alias becomes a Personal alias, so it will only be available on the Create Conference page to the Owner of that Alias.

An Overview of the Options

H.323 ID. Choose a unique H.323
ID for the Alias. If the Content Server is registered to the gatekeeper as Terminal, this alias can be used for dialling. If the Content Server is registered to the gatekeeper as Gateway, this alias needs to be used with a prefix specified in Site Settings.
E.164 Alias. Choose a unique
E.164 Alias. If the Content Server is registered to the gatekeeper as Terminal, this alias can be used for dialling. If the Content Server is registered to the gatekeeper as Gateway, this alias needs to be used with a prefix specified in Site Settings.
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Recording Type. Choose from
Transcoding or Archiving Type and it will only appear in that category when creating a Conference from the interface.
System Alias. Select if this is a
System Alias.
Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases

Specifying Settings

TANDBERG CONTENT SERVER
USER GUIDE

About Specifying Settings

The combination of Template and Call Configuration settings determines the outputs of your call made with this Recording Alias.

An Overview of the Options

Template. Select the recording
template to use with this Alias. For Transcoding Aliases, only Transcoding templates will be displayed, for Archiving Aliases, you will only have a selection of Archiving templates. Your choice of templates also depends on the codecs selected in Site Settings. For example, if QuickTime and Real Media codecs are not selected in Codec Site Support, those templates will still be displayed in the Template Editor, but will not be available here.
Call Configuration. Choose the Call
Configuration File to use with this Alias.
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Specifying Default Conference Properties

TANDBERG CONTENT SERVER
USER GUIDE

Entering Usernames

Enter user or group names in the Edi­tors or Users text fields one per line or separated by a semicolon, in the following formats:
Local usernames:
MACHINENAME\user.name:Display Name(optional)
Domain and LDAP user and group names: Users: user.name:
Display Name(optional)
Groups: @group.name Editors. Editors can edit and delete a
conference.
Users. Users can view the conference.
Entry in this field is disabled if Allow
access to all users checkbox is
selected.

An Overview of the Options

Allow access to all users. If Allow
access to all users checkbox is selected AND Guest access is enabled in Site Settings, all guests can view the conference.
If Allow access to all users checkbox is selected AND Guest access is not enabled in Site Settings, all authenticated (logged in) users can view the conference.
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Specifying Default Conference Metadata

An Overview of the Options

TANDBERG CONTENT SERVER
USER GUIDE
Conference Name. The Conference Name
displayed when conferences are listed. If no name is entered, one will be created at time of recording the conference. The default created conference name is made up of the Recording Alias name and the date/time of the call.
Description. Enter a description for the
conference as this also appears under the name when conferences are listed in the interface.
Speaker. Enter the name of the main
presenter of the conference as this is displayed on the conference list in the interface.
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Location. Enter the location of the
conference.
Copyright. Enter any Copyright information
applicable.
Keywords. List keywords as these are also
searchable from the View Conferences menu items.
Category. Choose a Category that this
conference best fits. This enables a user to list like conferences in the interface.
Conference
Setup
View
Conferences
Appendices
Conference Setup > Creating Conference > Recording Alias Options

Editing Recording Aliases

TANDBERG CONTENT SERVER
USER GUIDE

Who Can Edit What?

Administrators can edit all Recording Aliases but Owners can only edit some settings in their own aliases.

What Administrators Will See

This screen is similar to the screen you see when creating new Recording Aliases. If you are an administrator you may edit all there is to edit.
Click the Edit link next to the Alias Name to edit it.

What Owners Will See if They Have a Recording Alias

Refer to the previous pages for a list of all the fields and their description.
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Owners can edit:
the Recording Template (select a
template from the drop-down menu) Default Conference Properties (who
can edit and view the conference) Conference Password
Default Conference Metadata (used
for display and searching of the conferences).
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Setup
Click the Edit link next to the Alias Name to edit it.
View
Conferences
Appendices
Conference Setup > Creating Conference > Recording Alias Options

Deleting Recording Aliases

TANDBERG CONTENT SERVER
USER GUIDE

About Deleting

Only administrators can delete Recording Aliases.

Selecting Which Ones to Delete

To delete a single Alias, select the check box to the left of the Alias’s name and click the Delete Selected button.
To delete all Recording Aliases, click the select box next to the title Name and click the Delete Selected button.
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