This document is not to be reproduced in whole or in part without permission in writing from:
D13865-01
TANDBERG COMPASS MXP / UTILITY MXP
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part
of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or
by any means, electronically, mechanically, by photocopying, or otherwise, without the prior
written permission of TANDBERG. Nationally and internationally recognized trademarks and
trade names are the property of their respective holders and are hereby acknowledged.
ICU License - ICU 1.8.1 and later COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1995-
2003 International Business Machines Corporation and others All rights reserved.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to
change without prior notice, and should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards
this effort, we welcome you to Contact us with comments and suggestions regarding the content
and structure of this document.
TANDBERG visual communication products significantly reduce the need for travel and thereby
help reduce various types of pollution. TANDBERG recommends the use of low energy
peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product.
Battery handling
The batteries for the Remote Control are Long Life Alkaline batteries, which means you will need
fewer batteries, further benefiting the environment. Please follow the guidelines on the packing
material for handling and disposal instructions for the batteries.
Waste handling
This TANDBERG product contains no consumables that require disposal. You should retain the
packaging materials in case future shipment is necessary. Please contact your local authorities
for information on waste handling and recycling regulations for electronic products.
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution.
Our designers do their best to ensure TANDBERG products are highly recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals
with a digital CD version. Instead of a range of different user manuals, there is now one CD which
can be used with all TANDBERG MXP products. The CD contains a variety of supported
languages. The environmental benefits of digital manuals are significant, from saving paper, to
reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological,
digital manuals are more user friendly. A simple web-based search feature helps users directly
access the information they need. In addition, this TANDBERG video system now has an intuitive
on-screen help function, which provides a range of useful features and tips. If desired, the user
manuals on the CD can still be printed locally.
iii
TANDBERG COMPASS MXP / UTILITY MXP
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the
equipment and keep this manual for future reference. The information in this summary is intended
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus
and in the operating instructions.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water
for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a
cloth or other material. Never install the apparatus near heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the
warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
iv
Contact us
If you have any questions, comments or suggestions, please see the Online Support service at
www.tandberg.net.
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
The TANDBERG Compass MXP provides essential video features for face to face
communication in public areas with the quality and reliability found in all TANDBERG equipment.
The TANDBERG Utility MXP provides essential video features for face to face communication in
rugged environments with the quality and reliability found in all TANDBERG equipment.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.
NEW Eliminate disturbance from GSM mobile phones and Blackberry devices
Video Quality
Features which ensure high quality video includes:
Natural VideoTF which provides a 60 fields per second true interlaced picture.
H.264 video compression up to 768kbps.
NEW High quality video and native 16:9 formats
Network
The system supports videoconferencing via both IP and ISDN networks. The bandwidth
capabilities are:
up to 768kbps on IP
up to 384*kbps on ISDN
SIP support
If channels are dropped during a videoconferencing session, downspeedingTF automatically
maintains connections without interruption.
Security
Secure ConferenceTF provides embedded encryption for Point-to-Point calls and ensures both
privacy and security.
The system is delivered with integrated Expressway™ firewall traversal technology. When used
together with a TANDBERG Border Controller it enables:
Secure and seamless traversal of ANY firewall.
No missing features when traversing the firewall – works with H.264, MPEG4 audio,
encryption.
Outside systems, such as home offices, to be part of the enterprise dial plan.
1
TANDBERG COMPASS MXP / UTILITY MXP
NEW H.460, ITU Standardized firewall traversal, support
NEW High security network authentication (802.1x)
The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an
ISDN connection).
Presentations
The Natural Presenter Package (NPP), makes it possible to receive presentations and comprises:
Digital ClarityTF which provides presentations of exceptionally high quality resolution video.
Users can display video and presentations in the best layout based on the situation. Supported
screen layouts are:
Picture in Picture
Picture outside Picture
Side by Side
User interfaces
A web-interface to the codec provides:
System management, diagnostics and software uploads.
Text chat/closed captioning.
Unicast Streaming – which allows broadcasting of audio/video via an IP network to a
single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.
The On-Screen Menu:
Easy interface for first-time users with symbols and descriptions
Builds upon the familiar current interface
NEW Enhanced language support with Asian and non-Latin character text input in the
menu for local language system names
NEW Simplified on-screen menu, Kiosk Mode, designed for public environments.
Interoperability
The TANDBERG Compass MXP and Utility MXP are worldwide compatible with other standardsbased videoconferencing systems.
* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the
menu.
TF
- TANDBERG First
2
Utility MXP
Compass MXP
1.1 At a Glance
1 Introduction
Camera
The camera is an integrated part of the unit
and is centrally placed just above the
monitor. On the Utility MXP it is possible to
close the camera (for privacy) by sliding
across a door.
Monitor
The Digital LCD displays the far-end
videoconferencing site in addition to the
menu.
Codec
The codec is the heart of the system. Its main
task is the compression of outgoing video,
audio and data, the transmission of this
information to the far end and the
decompression of the incoming information the name codec comes from a combination of
the two words compression and
decompression.
Figure 1-1. TANDBERG Utility MXP and Compass MXP
Microphone
The microphone is integrated and located at the edge on the left hand side of the unit.
Handset
For privacy, both Utility MXP and Compass MXP are delivered with a handset located on the right
hand side of the unit. Lifting the handset from the cradle automatically toggles between internal
microphone/loudspeaker and the handset.
Lamp
A LED (light emitting diode) lamp is integrated into the top of the unit and gives optimally directed
additional illumination to the users face. This improves the quality of the image transmitted to the
3
TANDBERG COMPASS MXP / UTILITY MXP
far end. The power output of the lamp can be varied upon installation (or by service personnel
thereafter), and can be adjusted from zero to full power.
Remote Control
The remote control is only delivered with the TANDBERG Utility MXP.
The remote control is located inside the locked cabinet on the Utility MXP, and is intended for
system setup when using ISDN. The reception of the remote control signal is limited to a small
hole directly under the speaker mesh on the Utility MXP.
The remote control is used to control all functions of the system. The remote control uses 4 AAA
batteries. The system will tell you when batteries are running low. Change the batteries at the
back of the remote control.
The reach of the remote control signal is around 20 meters. For users sitting in an open plan
office, this can cause problems. Use the little, white switch placed under the batteries to change
the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally
controlling another video system, when you control your own system.
4
1.2 Menu Structure
1 Introduction
The menu structure is divided in three. The Kiosk Menu, which is available for all users when
Kiosk mode is activated, the Main Menu, which contains all functionality of the system and the
Administrator Menu that contains all the settings of the system.
The menu structure for Kiosk Menu is shown below.
Figure 1-2. Kiosk menu.
5
TANDBERG COMPASS MXP / UTILITY MXP
The Main Menu and Administrator Settings are only accessible when Kiosk Menu is deactivated.
Select Control Panel and Administrator Settings from the Main Menu. Making changes to the
Administrator Settings will change the behavior of the system.
The menu structure for Main Menu and Administrator Settings is shown below.
Figure 1-3. Main menu.
6
1 Introduction
Figure 1-4. Administrator Settings menu.
Note that the system features and menu settings may vary depending on network selection
and software package.
7
TANDBERG COMPASS MXP / UTILITY MXP
2 Installation
Precautions:
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
1TR6 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used behind a PABX.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
8
2.1 Unpacking
2 Installation
The TANDBERG Compass MXP and Utility MXP consist of the following items:
Videoconferencing system with built-in camera, handset and lamp
Remote Control (Utility MXP only)
Batteries
User Manual on CD
Integrated power supply
Cables
High security keys
9
TANDBERG COMPASS MXP / UTILITY MXP
2.2 Connecting Cables
Figure 2-1. Connectors.
3. LAN cable
To use the system on LAN,
connect a LAN cable from the
Ethernet' connector on the system
to the LAN.
1. Power cable
Connect the power cable
from the wallplate to the
power supply.
Note: The connection of
main electrical supply to
the wallplate is described
in the Installation Sheet.
2. ISDN cables
Connect the ISDN cables
to the ISDN connectors
on the system.
Connect the ISDN cables
to the ISDN sockets (S/Tinterface) provided by the
service provider. Your
main number will be the
number associated with
the socket to which ISDN
cable number 1 is
connected.
North America: The system does
not have a built-in network
terminator. If the wall socket
provides an ISDN U-interface, an
NT1 between the system and the
ISDN line is needed, see
Appendix 8 for details.
Note! Write down the
numbers associated with
each of the ISDN lines.
They are needed for
configuring the system
10
2.3 Monitor Configuration
2 Installation
Power on
Switch the system on by connecting the power cable from the wallplate to the integrated power
supply. After the system has performed a self-test routine, the main menu will be displayed on the
monitor of the Utility MXP (units are shipped with Kiosk Mode OFF). The Compass MXP is
shipped with Kiosk Mode ON, and the monitor will therefore display the Kiosk Menu.
11
TANDBERG COMPASS MXP / UTILITY MXP
2.4 System Configuration
The Compass MXP and Utility MXP have default settings from the factory enabling initial use.
However the system must be configured for each installation. Configuration settings can be made
via the system menu using the remote control, or more easily via telnet or web interface using IP.
The following screen pictures are based on remote control access directly on the system, whilst
the telnet or web interface gives a different visual layout but with the same configuration
possibilities. Refer to Appendix 7 Web Interface for more details.
Navigate through the menu system using the arrow keys and OK. Remember to press the Save
button on the bottom of each menu to save the changes. Press Cancel (x) to return to the
previous Menu. See General Use for more information about how to use the menus and the
remote control.
General configuration:
1. Open the General Settings menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - General to open the General Settings menu.
Figure 2-2. General settings menu.
2. Language
Press OK in the Language field and select the wanted language from the list. Note:
This General / Language governs the language on the Setting and Screen Menus
when in normal mode. If multiple languages are desired in Kiosk mode then this is
defined within the Kiosk settings menu.
12
3.System Name / International System Name
Enter a name in the System Name field using the number keys on the remote control,
in the same way as with a mobile or cellular phone. Hold down the # key for one
second to switch back and forth from numbers to alpha characters. The International
System Name field is only visible if the System Name contains supported Asian and
non-Latin text input.
4. Auto Answer, Phone Book Settings, External Services Settings and
Permissions
Utility MXP requires Auto Answer to be activated, it is also recommended for
Compass MXP. Otherwise these settings may be left unchanged if no special needs
are required. See chapter General Settings for more information.
5. ScreenSettings
The settings may be left unchanged if no special needs are required. The display
layout may be changed at any time using the Layout button on the remote control.
6. SoftwareOptions
To activate options for the system, a new option key must be entered in the Software
Options menu (see paperwork accompanying the system). The Presenter option key
should be entered under “New Option Key”. Any bandwidth option key should be
entered under “New Bandwidth Key”. For more information on these options, please
contact your TANDBERG representative.
7. Date and Time Settings
Select your preferred Date and Time Settings.
8. Save changes
Remember to save any changes made in a menu by selecting the Save button on the
menu line and pressing OK.
Network configuration:
1. Open the Network menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - Network to open the Network menu.
2 Installation
13
Figure 2-3. Network settings menu.
TANDBERG COMPASS MXP / UTILITY MXP
2.ISDN configuration
Set the Network type to the desired network. Specify the settings for the selected
network in the relevant menu. For details, follow the instructions in ISDN-BRI
Settings.
3.LAN configuration
Select LAN Settings in the Network menu and specify the necessary LAN settings
according to the instructions from your LAN administrator. For details, follow the
instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN,
refer to H.323 Settings as well.
4.Network Profiles
Please refer to Network Profiles for details
5.Data Port
Not available on this product.
6.Save changes
Remember to save any changes made in the menu by selecting the Save button on
the Menu line and pressing OK.
Kiosk Mode Settings:
Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel Administrator Settings – Menu Settings – Kiosk mode Settings to open the Kiosk Mode
Settings menu.
The default Kiosk Mode settings for the Utility MXP are:
- Language menu OFF
- Available languages check boxes with all languages*
-Auto dial ON
-Allow use of Remote Control YES
-Phone Book Local
-Kiosk menu OFF
After having configured the settings of the Utility MXP, you must activate Kiosk mode
by setting Kiosk Mode til ON. Be avare that you cannot deactivate kiosk mode again
through the menu, but only through the web interface, telent or the remote control.
The default Kiosk Mode settings for the Compass MXP are:
-Language menu OFF
-Available languages check boxes with all languages*
-Auto dial ON
-Allow use of Remote Control NO
-Phone Book Local
-Kiosk menu ON
After having configured the settings of the Compass MXP, you must activate Kiosk
mode by setting Kiosk Mode til ON. Be avare that you cannot deactivate kiosk mode
again through the menu, but only through the web interface, telent or the remote
control.
See Kiosk Mode Settings for more details.
14
3 General Use
3 General Use
Wake up the system
When the system is not in use, it is in standby mode and the screen is black. Wake up the system
by picking up the handset. An incoming call or pressing any key on the Compass MXP will also
wake up the system.
Quick Key for IP Address
If the IP address of the system has been mislaid or forgotten it can be shown temporarily on the
screen by pressing the central button on the Compass MXP for at least 5 seconds, until the
address appears on the screen. On the Utility MXP the remote control can be removed from the
cabinet and the OK button pressed in the same manner.
Quick Key to Deactivate Kiosk Mode
If it is required to deactivate the Kiosk Mode without using the telnet or web interface the following
must be performed using the remote control stored inside the cabinet. This is only possible if the
setting Allow Use of Remote Control has been saved as ON. Please refer to later chapters on
where the remote control should be directed to enable IR reception.
Press 5 times on the Phone Book symbol then once on the number 3.
15
TANDBERG COMPASS MXP / UTILITY MXP
3.1 The Welcome Screen (Normal
Mode)
When the system is switched on, the normal welcome screen will be displayed. The welcome
screen presents the menu and displays your main camera image in the background (main
camera is system default). The ISDN/IP numbers and the system name are displayed in the
upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.
The welcome screen provides you with the most important system information:
System Name
Your ISDN Number
Your IP Address or IP Number
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit
welcome text.
Figure 3-1. The Welcome Screen in normal mode.
16
3.2 The Welcome Screen (Kiosk
Mode)
3 General Use
When the system is switched on and Kiosk Mode is ON and Show Menu is ON the welcome
screen will be displayed. The welcome screen presents the menu and displays your main camera
image in the background.
An additional welcome screen can be shown if Language Menu is ON. The normal welcome
screen will appear after the language has been selected.
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit
welcome text.
Figure 3-2. The Welcome Screen in Kiosk Mode.
17
TANDBERG COMPASS MXP / UTILITY MXP
Figure 3-3. Language selection menu.
18
3.3 Using the Remote Control
3 General Use
The Utility MXP is only controlled by the handset and from the far end. The system is not
designed to be controlled by a remote control accessible to the user. The remote control is only
for system setup and maintenance by authorized personnel. The IR receiver is a small hole just
below the speaker grill, the remote control must be held directly in front of the small hole.
The Compass MXP is controlled by the handset and the five buttons located on the cabinet. The
system is not designed to be controlled by a remote control accessible to the user. There is no
remote control delivered with the Compass MXP. System set-up must be done via telnet or web
interface.
Think of the remote control as a mobile phone with number keys and call keys. Use the arrow
keys and OK to navigate the menu. The system’s most commonly used functions are also
accessible directly from the remote control.
The TANDBERG remote control (TRC 3)
1. Mic Off turns your microphone on and off.
2. Arrow keys are used for navigation in the
menu and for moving the camera* when the
menu is hidden, see Navigation.
3. Volume + and – adjusts the Codec volume
only and not the monitor's volume.
4. The Layout key toggles between full screen
and different display layouts
5. Cancel takes you back one step in the menu
system. Use Cancel to delete characters in an
input field, see Navigation.
6. Press the Call key to place a call, see Place a
Call.
7. Camera presets* define specific camera
positions. Move the camera to the desired
position and press and hold a number key for
1 second to save the current camera position
to that number key. To activate a preset
whilst in a call, simply press and release that
number key.
8. Snapshot takes a snapshot of your video only
while you are in a call.
9. The Presentation key switches to a predefined
presentation source. If the Presentation key is
held down for 1 second then the Presentation
video sources menu will appear.
10. Press OK/Menu to show the menu and to
select menu items, see Navigation.
11. Use Zoom + and – to zoom the camera in and
out.*
19
TANDBERG COMPASS MXP / UTILITY MXP
12. Selfview displays your outgoing video.
13. Use the Phone Book to store and recall
14. Use the red End Call key to end the
15. Number/Letter keys function in the same
16. Press Touch tones when you are in a
Figure 3-4. Remote Control.
*This does not apply to all systems with small integrated cameras.
Press Selfview again to turn selfview off.
video contacts for easy placement of
calls, see Phone Book.
current call. Pressing this key when not
in a call will place the system in Standby
mode, see End Call and Standby.
manner as with a mobile or cellular
phone, see Number and Letter keys.
call and need to dial extension numbers
etc. (instead of presets). Press the
OK/Menu button to exit Touch Tones.
20
3.3.1 Navigation
3 General Use
Arrow keys and OK
Navigate in the menu with the arrow keys on the remote control. The
orange selector on screen shows the selected item. Press OK to select.
Cancel key
In the main menu, pressing Cancel (X) will hide the menu. If the menu is
hidden, bring it back with OK. In other menus, pressing Cancel (X) takes
you one step back. In an input field, pressing Cancel (X) will delete
characters/numbers to the left.
Back/Cancel button
The X button in the menu corresponds with the X key on the remote.
21
TANDBERG COMPASS MXP / UTILITY MXP
3.3.2 Number and Letter keys
When accessing an input field where letters are required, the system automatically goes to letter
mode. Writing letters works like on a mobile phone. Press the key that corresponds to your
desired letter. Press the key as many times as needed to get the right letter. Change to lower or
back to upper case letters with the a/A key, and space with the 0 _ key.
To write numbers in a text input field, press the button through all the letters. Press once more
and the number will appear.
Example: How do I write "System 123" in the System Name input field (in General in
Administrator Settings)?
Press the 7-key four times to get an "S".
Press the #-key once to switch between upper case and lower case letters.
Press the 9-key three times to get a "y".
Press the 7-key four times to get an "s".
Press the 8-key once to get a "t".
Press the 3-key twice to get an "e".
Press the 6-key once to get an "m".
Press the 0-key once to get space.
Press the 1-key three times to get a "1".
Press the 2-key four times to get a "2".
Press the 3-key four times to get a "3".
22
Loading...
+ 158 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.