TANDBERG D14041.02 User Manual

TANDBERG FieldView™ delivers the most innovative solution in mobile video collaboration.

Featuring integrated wireless LAN, high resolution video and audio and the ability to collaborate via instant on-screen annotation— it’s the next best thing to having your experts on the scene.

Its ability to access small spaces enables productivity in areas previously inaccessible by video, allowing organizations to address and resolve issues instantly.

Recording capabilities enable device and PC users to archive material for a later date or collaborate over previously recorded material.

All content can also be extended to an ofce-

based video meeting using a PC with the FieldView application and H.239 dual stream capabilities.

FieldView

Device

Version 3

User Guide

D14041.02 January 2008

The FieldView Device and the software contained in and used with the FieldView Device is subject to the following notices:

Patents Pending in Canada, the U.S. and other countries.

TANDBERG is a registered trademark of Tandberg ASA. All other trademarks are the property of their respective owners.

Portions include software under the following terms: _______________________________________________

This library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation; either version 2.1 of the License, or (at your option) any later version. (See <http:// www.gnu.org/copyleft/lesser.html>.)

This library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details.

You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

A copy of the GNU Lesser General Public License is provided on the product CD in the ‘licenses’ folder. In accordance with section (4) of the GNU General Public License, copies of Live Networks

source code and Librestream modied Live Networks code will be

provided upon request from Librestream. To obtain the source code on a CD, please send USD 10 for shipping and handling to:

Customer Services LibreStream Technologies Inc. 895 Waverley St., Suite 110 Winnipeg, Manitoba Canada R3T 5P4

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.

A copy of the GNU General Public License is provided on the product CD in the ‘licenses’ folder and may also be available at <http://www.gnu.org/copyleft/gpl.html>. In accordance with section (3) of the GNU General Public License, copies of Das

U-boot source code and Librestream modied Das U-boot code

will be provided upon request from Librestream. To obtain the source code on a CD, please send USD 10 for shipping and handling to:

Customer Services LibreStream Technologies Inc. 895 Waverley St., Suite 110 Winnipeg, Manitoba Canada R3T 5P45

The following notice is required regarding the MPEG-4 MAE enabled codec: This software module was originally developed by Microsoft Corporation and also edited by multiple parties in the course of development of the MPEG-4 Video (ISO/IEC 14496-2). This software module is an implementation of a part of one or

more MPEG-4 Video tools as specied by MPEG-4 Video. ISO/IEC

gives users of MPEG-4 Video free license to this software module

or modications thereof for use in hardware or software products

claiming conformance to the MPEG-4 Video. Those intending to use this software module in hardware or software products are advised that its use may infringe existing patents. The original developer of this software module and his/her company, the subsequent editors and their companies, and ISO/IEC, have no

liability for use of this software module or modications thereof

in an implementation. Copyright is not released for non MPEG-4 Video conforming products. Microsoft Corporation and the other originators of this software retain full right to use the code for their own purpose, assign or donate the code to a third party and to inhibit third parties from using the code for non ISO/IEC 14496 conforming products. This copyright notice must be included in all copies or derivative works.

THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONCOMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4-VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.

About this document: All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Contact information:

TANDBERG Philip Pedersens vei 22, No-1366 Lysaker, Norway Telephone: +47 67 125 125 Fax: +47 67 125 234 Video: +47 67 117 777 E-mail: tandberg@tandberg.com

D14041.02 January 2008

TANDBERG FieldView Device User Guide

Table of Contents

1. The FieldView Device ..................................1

1.1. About This Guide ......................................1

1.2. What’s in the Box ......................................1

1.3. Parts of the FieldView Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2. FieldView Device Basic Operation ........................4

2.1. Charging the Battery ...................................4

2.2. Inserting or Replacing the Battery ..........................4

2.3. Calibrating the Integrated Touch Panel .......................5

2.4. Turning Power On or Off .................................6

2.5. Logging On & Off ......................................7

2.6. Inserting and Removing an SD Memory Card ..................7

3. Answering & Initiating Calls ............................8

3.1. Network Access .......................................8

3.2. Answering an Incoming Call ..............................8

3.3. Initiating (Starting) a Call ................................8

3.4. Ending a Call .........................................8

3.5. VoIP Telephone Communication ............................9

4. Audio/Video (AV) Functions ...........................10

4.1. Turning the Video Stream On or Off ........................10

4.2. Setting the Subject Audio Source .........................10

4.3. Using S-video .......................................10

4.4. Turning the Front Light On or Off ..........................10

4.5. Adjusting Zoom Levels ................................11

4.6. Focusing ...........................................11

4.7. Telestration (Drawing Lines on the Viewnder) ................12

4.8. Capturing Still Images .................................12

4.9. Sharing Images ......................................12

4.10. Recording and Playing Videos ............................12

4.11. Streaming a Video Recording ............................13

5. ViewnderFeatures&DisplayModes ....................14

5.1. Controlling the Viewnder Mode ..........................14

6. Menus .............................................15

6.1. Stream Setup .......................................15

6.2. Checking Status ......................................16

6.3. Viewing Local Contacts .................................16

6.4. Managing Files .......................................16

6.5. Conguration .......................................18

7. Icons .............................................20

8. MaintainingtheFieldViewDevice .......................22

8.1. General Recommendations ..............................22

8.2. Display/Touch Screen ..................................22

8.3. Optics .............................................22

8.4. Ergonomic Recommendations ............................22

D14041.02 January 2008

9. TechnicalSpecications ...............................23

10. Safety&RegulatoryInformation .......................24

TANDBERG FieldView Device User Guide

D14041.02 January 2008

TANDBERG FieldView Device User Guide

1. The FieldView Device

The FieldView system provides mobile real-time video conferencing for locations that are usually not accessible with standard video conferencing equipment. This includes locations such as test labs, health care facilities,

factory oors, service departments, remote suppliers, inspection areas,

customer facilities, and other remote work team locations. This manual describes the FieldView Device. An Operator at a remote site uses

the FieldView Device to communicate with a Client user over a network. The FieldView Device allows both the Operator and the Client user to:

• Converse just as they would on a mobile

telephone.

• View and listen to streaming audio/video

output in real time.

• Stream audio and video recordings to the

FieldView Device in real time.

• Capture and save snapshot images.

• Share snapshot images between the

FieldView Application

• Record and play back video.

• Adjust the controls (e.g., zoom, focus, draw

and FieldView Device.

on the screen).

The FieldView Device allows technical experts and remote operators to jointly view, consult, diagnose and resolve issues by sending high-resolution video, sound and still images through streaming multimedia from the onsite FieldView Device to a FieldView

Application on an ofce workstation.

FieldView Application

FieldView Device

1.1. About This Guide

This guide describes how to use the FieldView Device on a system that has

already been set up and congured. For information on FieldView Device conguration, maintenance and network or other infrastructure setup, please

consult the FieldView System Administration Manual. For information on the FieldView Application software client application, consult the FieldView Application User Guide.

1.2. What’s in the Box

• The FieldView Device

• External power adapter

• Stylus

• Rechargeable 2400 mAh Li-Ion battery pack

• Wrist strap

• Quick Start Guide

•

CD of user guides, end user license, copyright, and FieldView Application software

• Safety and regulatory information.

For information on additional accessories or for updated FieldView Device documentation, consult the TANDBERG website at

http://www.tandberg.com/.

D14041.02 January 2008

1.3. Parts of the FieldView Device

TANDBERG FieldView Device User Guide

1 – Streaming on/off 2 – Still image capture 3 – Microphone 4 - LED indicators 5 – Streaming indicator (red =

streaming on)

6 – Light 7 – Camera lens 8 – SD memory card slot 9 – External power connector 10 – Antenna

11 – Headset connector 12 – Audio line in (plug in

external audio source)

13 – S-Video in 14 – USB host interface 15 – Ethernet port 16 – Stylus

17 – Viewnder

18 – Send button 19 – End button

20 – Zoom/Manual focus controls 21 – Navigation pad 22 – Speaker 23 - Focus button 24 – Display mode button 25 – Recording On/Off button 26 – Power button 27 – Tripod mount 28 – Battery door 29 – Battery lock

1.3.1 Control Buttons

Button Function

Manual

Focus

Use this button to set the focus manually or to resume automatic focusing. It works in combination with the Zoom buttons. See Focusing on page 11 for more information.

Display Mode

This button cycles through the FieldView Device’s multiple display modes. See Viewnder Features & Display Modes, on page 14 for more information.

Record Press this button to start/stop recording to a local Secure

Digital (SD) memory card.

Power This button controls On/Off/Standby modes. See Turning

Power On or Off on page 6 for more information.

If FieldView Device status is… Power button function Off Press and release the button to turn

power on. On Press and release the button to go

to Standby mode.

Standby Press and release the button to enter Power On mode.

On orStandby Press and hold the button for two seconds to turn the unit off. A shutdown message appears.

Manual Focus

Display Mode

Record

Power

D14041.02 January 2008

1.3.2. Navigation Pad Buttons

These context-sensitive buttons control audio volume, microphone mute and the front light. They also function as command buttons and directional buttons for the menus.

Button Function MenuFunction

Start or accept call (Send) OK or Enter

TANDBERG FieldView Device User Guide

End a call or reject an incoming call

invitation

Increase volume Up arrow

Microphone mute Left arrow

Decrease volume Down arrow

Front illumination light on/off Right arrow

Enter Accept

1.3.3. Zoom/ManualFocusControls

The Zoom buttons are located on the back of the FieldView Device, directly above the Navigation Pad. These allow the Operator to set zoom levels on the camera or to set focus manually (see page 11).

1.3.4. Indicators

Indicator Name Explanation

Power mode indicator Green = On or Standby

Cancel

Network indicator Green = Network available

Off = Network unavailable

Battery/power indicator

Stream/record Red = streaming/recording on.

Network connector The Ethernet Port (shown as #15 on the

1.3.5. SoftKeys

Some screens contain on-screen keys or buttons, e.g., Accept or Cancel on

a conguration screen. You can select these buttons by tapping the key with

your stylus, or by pressing Navigation pad keys.

Orange = Battery is charging Off = Battery is charged or power is not connected

Off = streaming/recording off

diagram on page 2) also includes an LED indicator:

Yellow On = a wired network link exists. Yellow Flashing – indicates wired network

activity Yellow Off = no wired network link The green LED is not used at this time.

Stream/record indicator

D14041.02 January 2008

TANDBERG FieldView Device User Guide

2. FieldView Device Basic Operation

2.1. ChargingtheBattery

New batteries should be charged prior to rst use. To do this, plug in the

external power adapter and allow the battery to charge until the orange battery indicator extinguishes (up to eight hours). The internal battery charger will shut itself off to prevent overcharging once the battery is fully charged.

Note that the FieldView Device shuts itself off when battery power is low.

• If the unit is on, and an Operator is using it in an active call, a warning

message appears so that the Operator has time to plug the FieldView Device in to the external power adapter, or end the call before the FieldView Device shuts off.

• If the unit is in Standby, it simply shuts itself off.

• If the unit is off, it cannot be started when the battery is low.

To check current battery levels, press the Display button once and check the

Session information at the bottom of the Viewnder. See page 14 for more information on Viewnder and Display modes.

2.2. InsertingorReplacingtheBattery

Important: Before using this device for the rst time you must install and charge the battery. Here’s how (refer to gures at right):

1. Open the battery compartment and insert the battery until it clicks into

place and is ush. It only ts one way.

2. Close the battery door as follows:

• Ensure the lock switch is in the Un-locked position.

• Orient the battery door so it is at against the battery well, but with a

3mm gap (as shown in the lower gure).

• Slide the door toward the center of the FieldView Device until it is fully

closed.

• Slide the lock switch to the Locked position.

3. Connect the FieldView Device to the external power adapter and charge the battery until the orange LED turns off (up to 8 hours).

Note: The device will not operate on the external adapter alone. You must have a battery installed.

Locked

Figure 1

Figure 2

Figure 3

Un-locked

Gap

D14041.02 January 2008

TANDBERG FieldView Device User Guide

2.3. Calibrating the Integrated Touch Panel

The Viewnder display on the back of the FieldView Device includes an

integrated touch panel designed for use with the stylus that has been included

with the FieldView Device. The Viewnder touch panel allows control of many FieldView Device features, including menu selection, conguration, text entry

(via on screen keyboard) and on screen button selection. In addition, the touch panel can be used to draw over images and video. See Telestration on page

12.

Important: When you are using the Viewnder screen, always use the stylus

provided with the FieldView Device. Do not use other objects, as this could

damage the Viewnder screen. Tap the screen lightly. Do not press hard or

strike the screen.

When you rst start the FieldView Device, if the touch screen has not been

calibrated, the FieldView Device presents a calibration screen. Follow the onscreen instructions to calibrate your touch panel to permit precise control.

2.3.1. Displayingthecalibrationscreenusingnavigationpadbuttons

If the touch screen is incorrectly calibrated to the extent that it can’t be used to navigate the menu settings, you can access the screen calibration function using the keypad: simultaneously press and hold the Up and Down buttons while not pressing the Enter button. This will display the touch calibration screen.

Touch screen calibration

D14041.02 January 2008

TANDBERG FieldView Device User Guide

2.4. Turning Power On or Off

There are three power modes: On, Off and Standby

2.4.1. PowerOnMode

Press and release the Power button to turn the FieldView Device on. When

you rst turn the camera on, you may be required to log in, and a touch panel

calibration screen may appear. When the power is on the Power indicator LED is green.

2.4.2. PowerOffMode

Turning off the FieldView Device automatically logs you out. To turn the FieldView Device Off, press and hold the Power button for two seconds.

• If the FieldView Device was on, a message is displayed indicating that the

FieldView Device is turning off. If a call was active a prompt appears, asking

for conrmation to terminate the call.

• If the FieldView Device was in standby, it immediately switches off.

When the power is off the Power indicator LED is off.

2.4.3. StandbyMode

Standby mode provides longer battery life than Power On mode because it shuts down the display and puts the camera into a low power mode. However,

incoming calls may still be received. To enter Standby mode, rst turn the

FieldView Device on, then press and release the Power button to enter Standby mode.

If a call was active a prompt is displayed asking for conrmation to terminate

the call. A message is displayed indicating that the FieldView Device is entering Standby.

When the FieldView Device is in Standby mode, the Power indicator LED is green. This is the only visible indication that the FieldView Device is in Standby mode and is capable of receiving incoming calls.

To come out of Standby, press the Power button or answer an incoming call. If your site requires a log-in, you can answer a call but you must log in again before you can use the FieldView Device to stream video. A log-in screen is presented as soon as you do something that requires it.

The FieldView Device also enters Standby mode automatically after a

congurable amount of time. To set this:

1. From the standard Viewnder display window, press and release the

Display button three times (or until the Main Menu appears).

2. Tap the Conguration option with the stylus to display the Conguration screen.

3. Display the General tab and set the time in the StandbyTimeout eld. Enter a time of ‘0’ to disable automatic Standby mode.

2.4.4. Resetting the FieldView Device (Soft Reset)

If the FieldView Device becomes non-responsive and you cannot turn it off by pressing the Power button for two seconds, a soft reset may be required. To reset the FieldView Device, press and hold both the Power and Display buttons until the display clears (approximately 10 seconds).

Do not perform a soft reset on the FieldView Device unless it stops responding to normal operations.

CAUTION:

A hard reset can be generated using the reset switch accessible

throughtheaccessholelocatedneartheSDmemorycardslot.

Thehardresetshouldnotbeusedbynon-servicepersonnelbecause

damagetotheFieldViewDevicelesystemmayresult.

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