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PowerChute™ Business Edition (PowerChute) provides UPS management, system shutdown, and energy
management for devices connected to the UPS.
In the case of a UPS critical event, the software performs a graceful system shutdown of connected devices
before the UPS battery is exhausted.
Simple Signaling
During installation, if you have configured PowerChute Business Edition to use Simple Signaling using the
Interface Expander 2 Card (AP9624), you will see a reduced number of options in the PowerChute Business
Edition Agent web user interface, when compared with standard Smart Signaling options. This document
describes the options available in PowerChute for Simple Signaling only. See Simple Signaling Limitations,
and the PowerChute Business Edition Installation Guide available on www.apc.com for more information
on Simple Signaling configuration.
Previous generation accessories such as the UPS Interface Expander 1 (AP9607) and the APC Share-UPS
(AP9207) also provided graceful system shutdown for multiple servers, using PowerChute Business Edition.
For more information on the operation of the Share-UPS or Interface Expander 1, see their associated user
guides available on the APC website, and Knowledge Base article FA156051.
Related Documents
This document describes the PowerChute Agent web user interface:
• For information on installing PowerChute Business Edition, see the PowerChute Business Edition
Installation Guide, available on the APC website.
• For security-related information, see the PowerChute Business Edition Security Handbook,
available on the APC website.
• For up-to-date information on the operating systems, JDK, service packs, and processors with which
PowerChute Business Edition is compatible, see the latest revision of PowerChute Business Edition
Operating System and Processor Compatibility Chart available on the APC website.
1PowerChute Business Edition Agent User Guide
How to Log On
You can access the user interface of the PowerChute Business Edition Agent in two ways, locally and remotely.
To access the PowerChute Business Edition Agent on a local Windows computer, select the Windows start
button, then select PowerChute Business Edition > PowerChute Business Edition.
To access the PowerChute Agent remotely, in a Web browser type the servername or Agent IP address and
port:
https://servername:6547
https://agentipaddress:6547
For example, if your server is named COMP1, enter:
https://COMP1:6547
If you have forgotten the username or password created during installation, you can reset the
credentials by using the PowerChute configuration file. See Resetting your Username and
Password.
Account Lock-Out
PowerChute will automatically “lock out” for 2 minutes after three unsuccessful login attempts (incorrect
username and/or password) to prevent brute force password cracking.
Changing Language
The PowerChute Agent User Interface (UI) is available in two languages: English and Chinese. To change the
UI display language, click on the language selector in the top-right corner of the UI, and select a language from
the drop-down list. The country flags of the available UI languages are also displayed.
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PowerChute Business Edition Agent User Guide
Simple Signaling
UPS Status
The UPS Status screen shows System Status.
System Status
The Device Status field under System Status indicates the present operating status of the UPS and displays
one of the following states listed in the table below.
Possible
Device StatusDescription
On Line
On Battery
Low Battery
Unknown
UPS Off
The UPS is running normally on AC utility power.
The UPS is using its battery to provide output power to the load.
The UPS is on battery, and the Runtime Remaining reported by the UPS is
less than the At runtime limit value on the Shutdown Settings screen.
By default, a Low Battery shutdown begins.
The status of the UPS is unknown.
Your UPS is turned off.
3PowerChute Business Edition Agent User Guide
PowerChute
Event Configuration
The Event Configuration screen lists the events that can occur and separates them into three categories critical (severe), warning, and informational. You cannot change an event's category.
By default, the Informational events are hidden, click the + icon beside Informational to display
them. You can also click the - sign to hide any of the three categories.
You can configure events to cause certain actions, named in separate columns:
• Logging: Records the event in the Event Log when the checkbox is selected.
You can disable all logging, see Log Settings.
• E-Mail: Sends an e-mail message to users and administrators when an event occurs. The checkbox
must be selected to enable this. E-mail must be configured in PowerChute, see E-Mail Settings.
• Shutdown: Initiates an operating system shutdown sequence in response to an event when the
checkbox is selected. See Shutdown.
IMPORTANT: Changing the shutdown and command file options for events has a direct
effect on the configuration you specify on the Shutdown Settings page. See Power
Outage Configuration and Shutdown on Event Configuration.
• Command File: Runs a user-specified command file when an event occurs.
Command files are often used to shut down open applications in order to avoid loss of data. They have to be
placed in this folder:
<Installation folder>\APC\PowerChute Business Edition\agent\cmdfiles
which for example is, by default on Windows, this folder:
C:\Program Files (x86)\APC\PowerChute Business Edition\agent\cmdfiles
Click on the Command File icon to enable it, and choose a file to run and a duration.
All command file types are supported.
IMPORTANT: PowerChute does not check the contents of a command file before executing it.
When you have enabled a command file for an event, the icon color changes from grey, , to
green, .
See also Power Outage Configuration and Shutdown on Event Configuration.
Some events cannot be configured to trigger certain actions and have no checkbox for that action.
For example, most informational events cannot cause a shutdown so the checkbox is missing in
the Shutdown column for those events.
Description of events
For descriptions of individual events, see:
• Critical events
• Warning events
• Informational events
4PowerChute Business Edition Agent User Guide
The events that display depend on your UPS, some events described below might not display for
your UPS.
Critical events
Critical (severe) events can cause the UPS to stop supplying power to its supported equipment. These events
require your immediate attention.
Event NameDescription
Low Battery
Time On Battery Threshold
Exceeded
A UPS that is operating on battery power has reached the low runtime
threshold - the Runtime Remaining reported by the UPS is less than the
At runtime limit value on the Shutdown Settings screen.
Alternatively, a UPS management accessory (such as a UPS Interface
Expander 2 Card) has triggered the Low Battery event in order to request
a shutdown.
The UPS on battery power has reached the number of seconds configured
via Shutdown Settings > Power Outage Configuration > “After the
UPS has been on battery for”.
Warning events
Warning events alert you to situations that should be monitored
Event NameDescription
On Battery
The UPS has switched to battery operation due to a power outage or poor
power quality.
Informational events
Informational events report data about the operation of the UPS device.
Event NameDescription
No Longer On Battery
Shutdown Starting
Shutdown in Progress
Communication
Established
Monitoring Started
Monitoring Stopped
AC utility power has been restored; the UPS is no longer running on battery
power. This event follows On Battery.
Various stages of the shutdown procedure.
PowerChute has established communication with the UPS.
PowerChute has started or stopped monitoring the UPS.
E-Mail Settings
The E-Mail Settings screen lists the e-mail addresses of users configured to be notified when an event occurs.
In order to receive e-mail notifications when an event occurs, the e-mail address must be set up here. See
Event Configuration for information on configuring an event to send an e-mail when it occurs.
The following five fields must be defined to enable PowerChute to send e-mail messages when events occur.
(This includes messages to pagers that accept e-mail).
• SMTP Server (Hostname, IPv4, or IPv6) identifies the SMTP server by one of the three methods
mentioned: its name, its IPv4 address, or its IPv6 address. An example hostname is mail.server.com.
• From E-Mail Address specifies the e-mail that the recipient gets the mail from. It is the e-mail account to
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PowerChute Business Edition Agent User Guide
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