NEC SuperScript 1800N User Guide

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SUPERSCRIPT 1800

USER’S GUIDE

July, 1999

808-878290-012A

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC T echnologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system conﬁguration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of speciﬁc product conﬁgurations and applications must be determined by the customer and is not warranted by NEC Technologies.

To allow for design and speciﬁcation improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited.

Microsoft, Windows, Windows 95, Windows 98, Windows NT, Windows for Workgroups, and MS-DOS are registered trademarks of Microsoft Corporation.

PostScript

is a trademark of Adobe Systems Incorporated.

All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations.

ii SuperScript 1800 — User’s Guide

To view a subject, click on its heading or page number.

CONTENTS

CHAPTER 1: INTRODUCTION

Overview 1

SuperScript 1800 Highlights 1 Printer Options 1 System Requirements 2 Hardware Requirements 2

SuperScript 1800 Features 2

Printer Driver Features 2 Energy Saving 3 Operator Panel Features 3

CHAPTER 2: GETTING STARTED

Overview 5

Safety Instructions 5

Selecting a Location 5

Unpacking 6

Checking Printer Contents 7

Identifying Printer Parts 8

Front View 8 Back View 8 Top Internal View 8 Back Internal View 8

Installing the Toner Cartridge 10

Loading The 500-sheet Cassette 11

Connecting the Printer Locally 13

Connecting the Printer to a Network 14

CHAPTER 3: INSTALLING THE SOFTWARE

Overview 15

Software for Windows 95 and 98 15

Installing the Software 15 Removing Printer Software 17

Software for Windows NT 4.0 17

Installing the Software 17 Removing Printer Software 17

Software for Windows 3.1x 18

Installing the Software 18 Removing the Software 18

Software for the Macintosh 18

Software Requirements 18 Hardware Requirements 18 Installing the Software 19

CHAPTER 4: PRINTER SOFTWARE

Overview 21

Windows 95 and 98 Operating Systems 21

Opening the Driver Properties Window 21 NEC SuperScript 1800 PCL6 Properties 22 NEC SuperScript 1800 PCL5e Properties 24 Windows 95 and 98 PostScript Properties 26 The SuperScript 1800 Status Monitor 28

Windows NT 4.0 Operating Systems 29

Opening the Driver Properties Window 29 PCL6 Printer Driver 30 PCL5e Printer Driver 34 Windows PostScript Printer Driver 37

Windows 3.1x Operating Systems 40

Opening the Driver Properties Window 40 NEC SuperScript 1800 PCL6 Properties 40 NEC SuperScript 1800 PCL5e Properties 42

Macintosh Operating Systems 44

Opening the

Page Setup and Print Dialog Boxes 44 The Page Setup Dialog Box 44 The Print Dialog Box 46

iii

CHAPTER 5: THE OPERATOR PANEL

Overview 47

Using the Operator Panel Buttons 48

Indicator Light 48 Operator Panel Buttons 48 Using the Menu Tree 49

Operator Panel Tasks 50

Taking the Printer Offline and Online 50 Setting Media Type 50 Stopping a Print Job 50 Cleaning the Fuser Unit 50 Restoring Factory Defaults 50 Printing Information Pages 51 The Status Display 51 Overview of Operator Panel Menus 54 Operator Panel Menus 55

CHAPTER 6: USING THE PRINTER

Overview 63

Using the Multipurpose Tray 63

Loading Paper

in the Optional 500-sheet 2nd Cassette 64

Duplex Printing 66

Manual Printing 67

Printing Envelopes 68

Loading Envelopes into the Multipurpose Tray 68 Loading Envelopes

into the 500-sheet 2nd Cassette 69

Printing Envelopes

From the Printer Driver 71

Printing Envelopes

Manually From the Operator Panel 71

Printing Transparencies 72

For Best Results 72

Printing Labels 73

CHAPTER 7: MAINTAINING YOUR PRINTER

Overview 75

Precautions 75

Replacing the Toner Cartridge 76

Cleaning the Printer 77

Moving the Printer 79

CHAPTER 8: PRINTER OPTIONS

Overview 81

Installing the 500-sheet 2nd Cassette 82

Accessing the Printer Controller Board 83

Printer Memory Upgrade 84

PostScript Level 2 Upgrade 85

IrDA and Serial Interface Upgrade 86

System Requirements 86

IrDA Card Installation 86

IrDA and Serial Connection 86

Apple LocalTalk and Serial Interface Upgrade 88

Hardware Requirements 88

Software Requirements 88

Interface Card Installation 88

LocalTalk and Serial Connection 88

10/100Base-TX Network Interface Upgrade 90

NIC Installation 90

CHAPTER 9: TROUBLESHOOTING

Overview 91

Print Quality Maintenance 91

Simple Troubleshooting 91

Paper Jam Problems 92

Jam Recovery feature 92

Understanding the Paper Path 92

Clearing Paper Jams 93

Paper Jams in the Multipurpose Tray Area 94

Paper Jams in 500-sheet Cassette Area 95

Duplex Paper Jam in the Input Tray Area 96

iv SuperScript 1800 — User’s Guide

Duplex Paper Jam in the Back Area 97 Paper Jams in the Output Area 98 Paper Jams in the Back of the Printer 99

Operator Panel Messages 100

Print Quality 102

PostScript Problems 105

CHAPTER 10: TECHNICAL SUPPORT

Overview 107

Assistance Nearby 107

Help From Within Your Company 107 Help From Your Dealer 107

NEC Technical Support 107

How to Contact NEC 107

Ordering Supplies 108

NEC Warranty and Service 109

NEC Service Contracts 109

SuperScript 1800 Printer Limited Warranty 109

Warranty Period 109 Warranty Coverage 109 Warranty Support 110 Obtaining Warranty Service 110 Limitation of

Damages and Implied Warranties 110

APPENDIX A: PRINTER SPECIFICATIONS

Operating Specifications 111

APPENDIX B: MEDIA SPECIFICATIONS

Media Specifications 113

APPENDIX C: SAFETY INFORMATION

Laser Safety 119 CDRH Regulations 119 Ozone Emission 119 FCC Statement 120

APPENDIX D: STATUS MONITOR MESSAGES

Status Monitor Messages 121

Index

vi SuperScript 1800 — User’s Guide

CHAPTER 1

INTRODUCTION

VERVIEW

The fully-featured NEC SuperScript™ 1800 laser printer offers the best value today for fast monochrome duplex printing. The 1800 delivers high resolution, laser output for business presentations and reports. The Multipurpose Tray, 500-sheet Cassette, and optional 500-sheet 2nd Cassette combine to hold 1,100 sheets of paper.

The SuperScript 1800 has been designed to support all major personal computer operating systems, including: DOS, Windows Macintosh System 7.x and 8.x are supported with the optional 10/100Base-TX network interface card (NIC), or the Apple networking features allow users or workgroups on a TCP/IP, Novell to share the printer.

The following section reviews the features and options that will allow you to take full advantage of your SuperScript 1800 capabilities.

3.1x, Windows

LocalTalk

Netware

95/98, and Windows NT

and serial interface card. These

, DLC/LLC, or Apple EtherTalk

4.0.

network

Printer Options

You can add these options to increase productivity and performance.

• 500-sheet/40-envelope 2nd

• Industry standard 72-pin SIMM’s

• PostScript

• Apple

Level 2 Upgrade Kit

LocalTalk

and Serial Upgrade Kit

• IrDA and Serial Interface Upgrade Kit

• 10/100Base-TX internal Network Interface Card

note:

familiar with your computer and/or network conﬁguration, and that your system is conﬁgured and operating properly.

The instructions in this guide assume that you are

Cassette

SuperScript 1800

NEC

SuperScript 1800 Highlights

• Prints up to 17 pages per minute

• Internal duplexer allows printing on both sides of the page

• PCL6 and PCL5e printer languages

• 1,200 dpi quality with NEC Sharp Edge Technology (SET)

• A 100MHz 64-bit PowerPC RISC processor

• 12 MB of RAM standard, expandable to 132 MB

• Year-2000 compliant

The SuperScript 1800 Laser Printer

System Requirements

Your SuperScript 1800 printer and software can operate using the following minimum system conﬁgurations.

Windows Operating System

• Microsoft Windows 3.1x, Windows 95/98, or Windows NT 4.0

• 486 or higher CPU

• CD-ROM drive

• 5 MB of free hard disk space

• 8 MB or more of RAM

Macintosh Operating System

• MacOS 7.1 or higher

• CD-ROM drive

Hardware Requirements

You need to provide the following additional hardware to setup and connect your printer.

• For a direct connection, an IEEE 1284-compliant parallel cable.

• If you are connecting a SuperScript 1800N printer or if you have installed the optional 1800 NIC, you will need a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-TX Ethernet.

note:

card (NIC) automatically detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, NEC recommends that you use shielded cable when connecting to 100 Mbps Ethernet.

The SuperScript 1800 with a network interface

UPER

SuperScript 1800 printer features give you many ways to customize your print jobs. There is often more than one place to change the same printer setting. These include:

• PCL 5e and PCL6 printer drivers and the optional SuperScript 1800 PostScript Level 2 driver

• The printer’s operator panel

CRIPT

1800 F

EATURES

Printer Driver Features

Duplex Printing

Duplex printing or “duplexing” allows you to print on both sides of the paper. This can speed up the print time and help conserve paper. You can use duplex printing two ways.

Choosing Long Edge lets you have the binding orientation along the long edge of the paper as in a magazine.

Choosing binding orientation along the short edge of the paper as in a calendar.

The duplexing feature can be accessed from the printer driver’s Properties pages or from the Operator Panel.

Proof Sheets

This layout mode allows you to print out a reduced version of your document or booklet. It lets you scan multiple pages at a glance and is accessible through the Layout Mode area of the Finishing tab in your Window’s driver.

Short Edge lets you have the

2 SuperScript 1800 — User’s Guide

Watermarks

With the watermark feature found in the Window’s printer driver you can superimpose a line of text diagonally across your ﬁnal output. Typical examples of watermarks are

ORIGINAL

the words “Draft” or “Conﬁdential.”

Scale to Paper Size

This feature allows you to scale your print job to any supported paper size regardless of the digital document size. This can be useful when you want to check the detail in a small ﬁle.

Energy Saving

The SuperScript 1800 printer meets the requirements of the Environmental Protection Agency’s Energy Star Computers program for printers. The

purpose of this program is to promote the manufacturing and marketing of energy-efﬁcient ofﬁce automation equipment, thereby potentially reducing combustion-related pollution. (The Energy Star emblem does not represent EPA endorsement of any product or service.)

Operator Panel Features

You can use the Operator Panel to quickly cancel a print job or change settings. If you do not have an on screen printer driver because you are using DOS or UNIX operating systems, use the Operator Panel to set up your print jobs.

You can view messages on the Operator Panel to help diagnose printing problems. In addition, the Operator Panel allows you to print out informational pages. These pages include font lists and test pages that show you things like the total page count. If you have a networked printer you can also set the printer’s TCP/IP address or r econﬁgure network settings. Chapter 5, “The Operator Panel,” provides instructions for using the printer’s Operator Panel.

NEC

SuperScript 1800

Continue

Select/Cancel

Item

Value

note: The LCD

message display tilts up for easy viewing.

INTRODUCTION

SuperScript 1800 Features 3

4 SuperScript 1800 — User’s Guide

CHAPTER 2

GETTING STARTED

VERVIEW

This chapter tells you how to safely set up your printer and begin printing right away. Included are instructions for

• Selecting a location and unpacking

• Checking printer contents and identifying printer parts

• Installing the standard 500-sheet Cassette and the Toner

Cartridge

• Loading the 500-sheet Cassette

• Connecting the printer to your computer or network

AFETY

To protect yourself and your equipment from possible damage, always follow these precautions.

• Protect the printer from dampness or spills.

• Save the printer box and all packing materials that came

with your printer in case you need to ship it later.

NSTRUCTIONS

• Do not block or cover the ventilation holes on the side and back of the printer.

• Unless otherwise indicated in this guide, do not attempt to repair or modify the printer yourself.

• Read the installation instructions carefully before you plug in your printer, and follow all warnings.

• Keep this User’s Guide handy for reference.

• The fuser area, under the Top and Back Covers is very hot. Let the printer cool at least 15 minutes before touching these areas.

WARNING!

grounded. It comes with a three-wire grounding plug. This plug will only ﬁt a grounded AC outlet or pow er strip. This is a safety feature. Do not defeat the purpose of the grounding plug by removing the third pin.

ELECTING

Select a level, stable place with adequate space for air circulation and opening covers and trays. The area should be well ventilated and away from direct sunlight or sources of heat, cold, and humidity. See image below for clearance space. Do not set the printer close to the edge of your desk or table!

This printer is intended to be electrically

OCATION

note: In order for this printer to

work, it is very important to properly install the printer driver software after the printer is connected. See Chapter 3 for speciﬁc installation instructions for your operating system.

20”

12”

Keep printer vents unobstructed

12”

For more details on printer dimensions see Appendix A, “Printer Specifications.”

NPACKING

Follow these steps to safely unpack the printer.

1. Open the top cover of the packing box and remove the Accessory Kit, QuickStart Guide, Toner Cartridge, and Power Cord (A) .

2. Carefully lift the printer out of the box. Use the hand grips on both sides of the printer (B) .

Unpacking the Printer

1800

note: Do not discard the box and

packing material.

3. Make sure all items are included in your box (see the list on the next page).

4. Remove any packing tape from the printer.

5. Remove the 500-sheet Cassette from the printer (C) and remove the packing material from inside (D) .

6. Insert the tray into the printer (E) .

Hand Grip

The back of the printer should be facing you when you lift it!

This printer weighs about 36 lbs.

6 SuperScript 1800 — User’s Guide

HECKING PRINTER CONTENTS

Take a moment to verify that the following items were included in your printer box.

• SuperScript 1800 Printer

• 500-sheet Cassette (already installed in printer)

• QuickStart Guide

• Accessory Kit (contained in an envelope)

• Power Cord

• Toner Cartridge

GETTING STARTED

If any items are missing or damaged, contact the store where you purchased the printer.

QuickStart Guide

Not Included …

To connect your printer,

you need to provide the proper parallel and/or network cable.

For local connection:

IEEE 1284-compliant Bidirectional Parallel Cable

For network connection:

Category 5 Twisted Pair Cable with RJ-45 Connectors

for 10/100Base-TX Ethernet

1800

Toner Cartridge

SuperScript 1800

Solutions CD

Power Cord

Accessory Kit

• SuperScript 1800 User’s Guide

• SuperScript 1800 Solutions CD

• ServiceXpress Brochure

note: Save the box and packing

material.

Checking Printer Contents 7

DENTIFYING PRINTER PARTS

Use the illustrations on the facing page to identify standard parts for the SuperScript 1800.

Front View

• Operator Panel —for displaying messages and

conﬁguring the printer. The LCD message area pops up for easy viewing.

• Power Button —for turning on and off the printer.

• Hand Grips —used for lifting printer.

• Top Cover —provides access to the Toner Cartridge (also

serves as the Output Tray).

• Output Tray (Bin) —holds up to 250 printed sheets.

Referred to as output bin on the Operator Panel.

• Paper Sensor (internal)—senses when the Output tray

has reached its limit of printed sheets. Operator Panel will display a message when this happens.

• Top Cover Release Button —unlocks and opens the Top

Cover .

• Multipurpose Tray —drops open to hold various

amounts of paper, envelopes, labels, or transparencies.

Referred to as T ray 1 in the printer driver and Operator Panel.

• 500-sheet Cassette —standard input tray . Referred to as T ray 2 in the printer driver or Operator Panel.

• Paper Level Indicator —a see through window showing paper level.

Top Internal View

• Transfer Roller —transfers image to paper.

• Toner Cartridge Area —holds Toner Cartridge.

• Laser Brush —used to clean the laser beam window.

Back Internal View

• Back Cover —opens to facilitate clearing paper jams

occurring in the back area.

• Fuser Unit —uses heat and pressure to adhere image to

the paper.

• Duplex Unit —prints double-sided documents.

Back View

• Back Label —contains the printer’s serial number necessary for warranty registration.

• Interface Panel —contains the Controller Board and any added options such as a network interface card (NIC).

• Power Cord Connector —for attaching the Power Cord.

• Back Vent —allows ventilation.

• Side Vent —holds ventilation fan.

8 SuperScript 1800 — User’s Guide

Important Printer Parts

GETTING STARTED

FRONT VIEW

Top Cover

Multipurpose Tray (Tray 1)

Power Button

500-sheet Cassette

(Tray 2)

Paper Level Indicator

BACK VIEW

Interface Panel

Paper Sensor

Output Tray

Operator Panel

Top Cover Release Button

Hand Grip

TOP INTERNAL VIEW

Transfer Roller

Toner Cartridge

Area

Laser Brush

BACK INTERNAL VIEW

Duplex Unit

Back Label

Power Cord

Connector

Back Cover

Side Vent

Back Vent

Fuser Unit

Identifying Printer Parts 9

NSTALLING THE TONER CARTRIDGE

1. Press the Top Cover Release Button, then lift the Top Cover (A).

2. Remove the Toner Cartridge from its bag (B). Do not open the shutter or touch the shiny green material on the underside of the Toner Cartridge.

3. Hold the cartridge horizontally and shake as shown about 10 times (C).

4. Rock the Toner Cartridge forward and back several times (D).

note:

loosen and distribute the toner inside, which may have settled during storage.

Please shake the Toner Cartridge thoroughly to

5. Facing the front of the printer, gently place the Toner Cartridge inside (E). Make sure the arrow on top of the Toner Cartridge points to the back of the printer.

6. Close the Top Cover of the printer (F).

E F

10 SuperScript 1800 — User’s Guide

Lever

note:

The 500-sheet Cassette will be referred to as Tray 2 in the printer driver and Operator Panel.

Back Paper Guide

Print-side down

E F

OADING THE

The 500-sheet Cassette (Tray 2) can hold up to 500 sheets of medium weight paper—letter size (U.S.), legal, folio or A4. See Appendix B, “Media Speciﬁcations,” for a complete list of paper that can be used.

1. Pull the 500-sheet Cassette tray out of the printer (A).

2. Squeeze the metal plate on the Back Paper Guide and slide it to the desired paper length. It will click into place (B). Paper size markings are embossed on the inside bottom of the tray.

500-

SHEET CASSETTE

3. Pinch the top of the Right Corner Guide, lift slightly, and

slide the guide to the width of your paper (C). Paper size widths are embossed on top of the Back Paper Guide.

4. To load legal or folio size paper, make sure the lever on

the front left side of the cassette is locked (D). If it is not all the way down as shown, pull the lever out slightly and snap it into the small hole under the slot.

5. Push down metal plate in bottom of tray (E).

6. Load the paper stack against the back left corner of the

cassette tray (F). Directions continued on next page.

GETTING STARTED

Loading The 500-sheet Cassette 11

7. Make sure the bottom of the paper stack is under the

metal tab (G).

note:

Load paper in this cassette print-side down.

8. Squeeze the Paper Width Guide and slide it lightly

against the paper as shown (H).

9. Gently insert the 500-sheet Cassette into the printer (I).

Paper Limit Line

Metal Tab

Do not overfill the cassette!

note: The directions for loading paper into the optional

500-sheet 2nd Cassette differ from these directions (see Chapter 6, “Using the Printer”).

12 SuperScript 1800 — User’s Guide

ONNECTING THE PRINTER LOCALLY

To connect the SuperScript 1800 printer locally we recommend using an IEEE 1284-compliant bidirectional parallel cable that is no more than 6 feet in length. If you use a cable that is longer than 6 feet, it should be certiﬁed as 1284 bidirectional. Make sure the printer and computer are both turned off and disconnected from the power.

1. Plug the appropriate end of the parallel cable into the connector on the back of the printer. Fasten the clips at the end of the connector into the notches on the plug (A).

2. Plug the other end of the cable into the appropriate parallel connector on your computer (B).

3. Connect the Power Cord to the rear of the printer. Plug the other end of the Power Cord into a properly grounded outlet (C).

note:

computer, make sure both the computer and the printer are turned off before you install the printer software. See Chapter 3, “Installing the Software,” for printer driver installation instructions.

If you are running Windows 95 or 98 on your

GETTING STARTED

Connecting the Printer Locally 13

ONNECTING THE PRINTER TO A

ETWORK

If you have a SuperScript 1800 with a NIC installed, you can connect to an Ethernet network. Use a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-T Ethernet.

Follow these basic steps to connect the printer and verify that it is communicating with the network.

1. Make sure your computer and printer are turned off (A).

2. Connect the network’s twisted pair cable with RJ-45

connectors to the network port on your printer (B).

3. Attach the power cord to the printer and plug it in (C).

4. Turn on the printer. It may take up to a few minutes to warm up.

5. A network settings page will print out showing the network status of the printer.

6. For more details about conﬁguring your printer for the network refer to the SuperScript 1800 Network User’s Guide.

note:

computer, turn off both the computer and the printer before you install the printer software. See Chapter 3, “Installing the Software,” for printer driver installation instructions.

If you are running Windows 95 or 98 on your

14 SuperScript 1800 — User’s Guide

CHAPTER 3

INSTALLING THE SOFTWARE

VERVIEW

This chapter describes how to install the SuperScript 1800 printer software onto a W indows or Macintosh computer . For detailed information about the software features, see Chapter 4, “Printer Software.”

OFTWARE FOR

Printer software for computers running Windows 95 or 98 is listed below.

• PCL6 printer driver

• PCL5e printer driver

• PostScript Printer Description (PPD)

• SuperScript 1800 Status Monitor NEC recommends using the PCL6 driver because of it’s

advanced features. Use the PCL5e driver for legacy applications that cannot communicate with the PCL6 driver.

Windows 95 and 98 come with a standard PostScript printer driver. In order to send print jobs to the printer , the PostScript driver must use the PPD.

note:

NEC PostScript Level 2 Upgrade Kit (Order No. 1802) must be installed in the printer. See Chapter 8, “Printer Options,” for more information.

Use the Status Monitor for monitoring the connection between the computer and printer and the status of a print job. The Status Monitor cannot be used to monitor a printer connected to a network.

To use the Windows PostScript printer driver, the

INDOWS

95 & 98

Installing the Software

note: If installing the printer software for the ﬁrst time,

assure that the printer and computer are both turned off before performing the following procedures!

The printer software can be installed using the Windows Plug-N-Play feature or by using the NEC Meta Installer.

note:

method to install the printer software.

Using Windows Plug-n-Play

Windows Plug-N-Play is a feature of W indows 95 and 98 that automatically recognizes when new hardware is connected to the computer . If the printer is connected to the computer with an IEEE 1284-compliant parallel cable, Windows will be aware of it and begin asking you for information so it can install the printer software. This procedure will only install the PCL6 printer driver.

note:

canceled out of the Windows Plug-N-Play installation, use the NEC Meta Installer method.

To install a PCL6 driver using Windows Plug-N-Play:

1. Turn on the printer and wait until READY appears on the Operator Panel display.

2. Turn on your computer and while it starts, it will become aware of the new printer connected to it.

3. Follow the instructions displayed on your monitor.

4. If asked to locate any ﬁles, they can be found on the SuperScript 1800 Solutions CD in one of the following directories, depending if you are running Windows 95 or 98.

• SS1800\DISKETTE\WIN95\PCL6\DISK1

• SS1800\DISKETTE\WIN98\PCL6\DISK1

Once Step 4 is completed, the NEC SuperScript 1800 PCL6 printer driver can be used for printing.

NEC recommends using the Meta Installer

If you started your system at an earlier time, then

Using the NEC Meta Installer

The NEC Meta Installer is a program that installs all the printer software without having to use Windows Plug-NPlay. During the install, you can choose which software you want to install.

To install the printer software using the NEC Meta Installer:

1. Turn on your computer and wait until the desktop appears.

2. Turn on the printer and wait until READY appears on the Operator Panel display.

3. Insert the SuperScript 1800 Solutions CD into your computer.

note:

appears on the monitor shortly after the disk is inserted, go to Step 6, if not, go to Step 4.

If the NEC SuperScript 1800 Solutions CD Installer

4. From the desktop, double-click My Computer to open the My Computer window.

5. Double-click the NEC SS1800 icon to start the installer. As an alternative, right mouse button click on NEC

SS1800 then select Open or Autoplay to start the installer. If neither one of these methods work, doubleclick Setup.exe which is located on the CD.

6. Follow the instructions that appear on your monitor to complete the installation.

note:

NEC 1800 PS Printer Driver when the Select Components

dialog box appears. Later, when the Add Printer Wizard appears, click the Have Disk button then navigate the

SuperScript 1800 Solutions CD

directory to get the PostScript installation ﬁle. Depending on your operating system, navigate to one of the following directories.

• \Ss1800\Win95\Ps

• \Ss1800\Win98\Ps

To install a PostScript printer driver, select

to the appropriate

Installing Additional Software

If you have already added some printer software, you can add the remaining programs at anytime.

To install additional printer software:

1. Insert the SuperScript 1800 Solutions CD into your computer.

note:

after the disk is inserted, go to Step 4, if not, go to Step 2.

If the NEC Installer appears on the monitor shortly

2. From the desktop, double-click My Computer to open the My Computer window.

3. Double-click the NEC SS1800 icon to start the installer. As an alternative, right mouse button click on NEC

SS1800 then select Open or Autoplay to start the installer. If neither one of these methods work, doubleclick Setup.exe which is located on the CD.

4. Follow the instructions that appear on your monitor to complete the installation.

note:

NEC 1800 PS Printer Driver when the Select Components

dialog box appears. Later, when the Add Printer Wizard appears, click the Have Disk button then navigate the

SuperScript 1800 Solutions CD

directory to get the PostScript installation ﬁle. Depending on your operating system, navigate to one of the following directories.

• \Ss1800\Win95\Ps

• \Ss1800\Win98\Ps

To install a PostScript printer driver, select

to the appropriate

16 SuperScript 1800 Series — User’s Guide

Removing Printer Software

Different methods are used for removing the printer drivers and Status Monitor from computers running Windows 95 or

98.

To remove a printer driver:

1. Click the Windows Start button, point to Settings , then select Printers to open the Printers window.

2. Select the printer driver you want to remove.

3. From the File menu, select Delete , and a conﬁrmation will appear.

4. Click Yes to conﬁrm.

To remove the Status Monitor, PCL6, and PCL5e driver:

1. Click the Windows Start button, point to Programs , then to NEC SuperScript 1800 , then select NEC SuperScript 1800 Uninstaller and a conﬁrmation message will appear.

2. Click Yes to begin removing the software from your computer.

OFTWARE FOR

Software for computers running Windows NT 4.0 is in the form of three printer drivers: the PCL6, PCL5e, and the Windows PostScript printer driver. All three can be installed from the SuperScript 1800 Solutions CD.

NEC recommends using the PCL6 driver because of it’s advanced features. Use the PCL5e driver for legacy applications. If the PostScript 2 Upgrade Kit has been installed in the printer, use the Windows Postscript driver.

INDOWS

NT 4.0

Installing the Software

Installing a PCL6, PCL5e, or Windows PostScript driver involves inserting the SuperScript 1800 Solutions CD into your computer and following the instructions displayed on the monitor. During the install, you can choose which driver you want to install.

note:

NEC PostScript Level 2 Upgrade Kit (Order No. 1802) must be installed into the printer. See Chapter 8, “Printer Options,” for more information.

To use the Windows PostScript printer driver, the

To install printer software for Windows NT 4.0:

1. Turn on your computer and wait until the desktop appears.

2. Turn on the printer and wait until READY appears on the Operator Panel display.

3. Insert the SuperScript 1800 Solutions CD into your computer.

note:

appears on the monitor shortly after the disk is inserted, go to Step 6, if not, go to Step 4.

4. From the desktop, double-click My Computer to open the My Computer window.

5. Double-click the NEC SS1800 icon to start the installer. As an alternative, right mouse button click on NEC

SS1800 then select Open or Autoplay to start the installer. If neither one of these methods work, doubleclick Setup.exe which is located on the CD.

note:

1800 PS Printer Driver when the Select Components

dialog box appears. Later, when the Add Printer Wizard appears, click the Have Disk button then navigate the

SuperScript 1800 Solutions CD

directory to get the PostScript installation ﬁle. Depending on your operating system, navigate to the following directory:

• \Ss1800\Winnt4\Ps

6. Follow the instructions that appear on your monitor to complete the installation.

If the NEC SuperScript 1800 Solutions CD Installer

To install a PostScript printer driver, select NEC

to the appropriate

Removing Printer Software

To remove a printer driver from Windows NT 4.0:

1. Click the Windows Start button, point to Settings , then select Printers to open the Printers window.

2. Select the printer driver you want to remove.

3. From the File menu, select Delete , and a conﬁrmation will appear.

4. Click Yes to conﬁrm.

INSTALLING THE SOFTWARE SOFTWARE FOR WINDOWS NT 4.0

Software for Windows NT 4.0 17

OFTWARE FOR

Software for computers running Windows 3.1x is in the form of two printer drivers: the PCL6 and PCL5e printer driver. Both can be installed from the SuperScript 1800 Solutions CD.

NEC recommends using the PCL6 driver because of it’s advanced features. Use the PCL5e driver for legacy applications.

INDOWS

3.1

Installing the Software

Installing a PCL6 and PCL5e driver involves inserting the SuperScript 1800 Solutions CD into your computer and starting the Setup program located on the CD. Both drivers will be installed simultaneously.

To install printer software for Windows 3.1x:

1. Insert the SuperScript 1800 Solutions CD into your computer.

2. Open the Program Manager window.

3. From the File menu, select Run to open the Run dialog box.

4. Click Browse to open the Browse dialog box.

5. From the Drives drop-down list, select the item assigned to your CD drive. Once selected, the directories and ﬁles located on the SuperScript 1800 Solutions CD will appear.

6. Select Setup.exe , then click OK to return to the Run dialog box.

7. Click OK to begin installing the printer software. When the Select Components dialog box appears, select

the Printer Driver check box then continue to follow the instructions displayed on your monitor to ﬁnish the install.

When the installation is complete, it is not necessary to restart your computer.

Removing the Software

Removing the printer software involves using an uninstaller program to simultaneously remove all the SuperScript 1800 printer software.

To remove the printer software from Windows 3.1x:

1. Open the Program Manager window.

2. Double-click the NEC SuperScript 1800 icon to open the

NEC SuperScript 1800 window.

3. Double-click the NEC SuperScript Uninstaller icon to

begin the removal process.

When the removal is complete, it is not necessary to restart your computer.

OFTWARE FOR THE

This section describes the hardware and software requirements for Macintosh computers, and how to install the printer software.

ACINTOSH

Software Requirements

For Macintosh computers to connect to the printer , they must meet three software requirements:

• The operating system must be Mac OS 7.1 or higher.

• The standard Macintosh LaserWriter printer driver must be installed.

• The NEC SuperScript 1800 PPD must be installed.

Hardware Requirements

Hardware requirements are categorized into requirements for the Macintosh and requirements for the printer.

Macintosh Hardware Requirements

The hardware required by your Macintosh is based on how you plan on connecting it to the printer. The connection can be made by using Apple LocalTalk or by using a network.

• To directly connect to the printer using LocalTalk, your Macintosh must have a LocalTalk port. A LocalTalk cable is then used for connecting the port directly to the printer. The cable is not supplied with the printer, but is available at your local computer hardware store.

• If using a network to connect to the printer, your Macintosh must has a Network Interface Card (NIC) and the appropriate cable to connect the NIC to your network.

18 SuperScript 1800 Series — User’s Guide

Printer Hardware Requirements

To receive print jobs from a Macintosh computer, the printer must be upgraded so that it can process the PostScript printer language, and also be upgraded to use either a LocalTalk or a network connection.

For detailed information about the following upgrades, see Chapter 8, “Printer Options.” For ordering information, see Chapter 10, “Technical Support.”

OSTSCRIPT LEVEL

2 U

PGRADE

RDER NO

. 1802)

Since Macintosh computers send their print jobs to printers in the PostScript language, the SuperScript 1800 must be upgraded with the PostScript Level 2 Upgrade Kit.

PPLE LOCALTALK INTERFACE UPGRADE

RDER NO

. 1804)

Apple LocalTalk involves connecting the computer and printer directly to each other using a LocalTalk cable. If you plan on using this connection method, the LocalTalk and Serial Interface Upgrade Kit must be installed in the printer.

ETWORK INTERFACE UPGRADE

RDER NO

. 1805)

If you plan on connecting your Macintosh to the printer through a network, the 10/100Base-TX Network Interface Kit must be installed in the printer.

Installing the Software

Software installation involves installing the LaserWriter printer driver and SuperScript 1800 PPD.

Installing the LaserWriter Printer Driver

The LaserWriter printer driver is standard to the Mac OS 7.1 and higher. Check the Macintosh Chooser to assure that it is installed. If it isn’t, use the Mac OS help system for information about installing it.

Installing the SuperScript 1800 PPD

The SuperScript 1800 PPD is installed from the SuperScript 1800 Solutions CD.

To install the SuperScript 1800 PPD:

1. Insert the SuperScript 1800 Solutions CD into your Macintosh and the SS1800 window will appear.

2. Double-click the SuperScript 1800 Installer icon to begin installing the PPD. Follow the instructions presented on the monitor.

3. From the Apple menu, point to Control Panels then click AppleT alk to open the AppleTalk dialog box.

4. From the Connect Via drop-down list, select Printer Port if connecting with a LocalTalk cable, or select Ethernet if using a network connection.

note:

selecting Printer Port will disconnect communication with the network.

If the computer is connected to a network,

5. From the Apple menu, select Chooser to open the Chooser window.

6. From the left pane of the Chooser window, select LaserWriter and the NEC SuperScript 1800 will appear in the right pane of the window.

7. Click Create to setup the printer . When cr eated, the NEC SuperScript 1800 icon will appear on the desktop.

8. Close the Chooser window.

INSTALLING THE SOFTWARE SOFTWARE FOR THE MACINTOSH

Software for the Macintosh 19

20 SuperScript 1800 Series — User’s Guide

CHAPTER 4

PRINTER SOFTWARE

VERVIEW

Your SuperScript 1800 Solutions CD comes with two PCL printer drivers and a PostScript Printer Description (PPD) for creating and sending print jobs to the SuperScript 1800. This chapter describes those printer drivers and the PPD. This chapter divides the printer software based on the operating system used by your computer . Listed below is an outline for this chapter.

• Windows 95 and 98 Operating Systems

• Windows NT 4.0 Operating Systems

• Windows 3.1x Operating Systems

• Macintosh Operating Systems Most printing functions are controlled through the Page

Setup and Print dialog boxes, that can be opened from the File menu within a software application.

note:

for a speciﬁc print job, it is better to change them from within the software application. Properties you change from within an application will affect the open document only and not all documents printed afterward.

INDOWS

PERATING SYSTEMS

Listed below is printer software that can be used by computers running Windows 95 or 98 operating systems.

• NEC SuperScript 1800 PCL6 printer driver

• NEC SuperScript 1800 PCL5e printer driver

• Windows PostScript printer driver

• SuperScript 1800 Status Monitor

When you need to change the driver properties

AND

note:

of it’s advanced features. Use the PCL5e driver for legacy applications that require PCL5e support.

Each driver has a properties window where all the controls for the driver are located. When printing a document, the default values can be used, or the values can be adjusted to meet your needs for a speciﬁc print job.

NEC recommends using the PCL6 driver because

Opening the Driver Properties Window

The properties windows for the PCL6, PCL5e, and Windows PostScript printer drivers can be opened from the Printers Folder or an application.

To open the properties window from the Printers Folder:

1. Click the Windows Start button.

2. Select Settings then Printers to open the Printers window.

3. Select NEC SuperScript 1800 . The drivers will be identiﬁed using PCL6, PCL5e, or PS in their name.

4. Click the right mouse button and select Properties to open the properties window.

To open the properties window from inside an application:

1. From the File menu, select Print to open the Print dialog box.

2. Assure that NEC SuperScript 1800 is selected in the Name drop-down list. The drivers will be identiﬁed using PCL6, PCL5e, or PS in their name.

3. Click Properties to open the properties window.

NEC SuperScript 1800 PCL6 Properties

The NEC SuperScript 1800 PCL6 Properties window contains tabs that divide the PCL6 driver properties into eight categories.

• General

• Details

• Paper

• Graphics

• Finishing

• Printer

• Overlays

• Watermarks The ﬁgures shown below display each tab in the

NEC SuperScript 1800 PCL6 properties window.

NEC SuperScript 1800 PCL6 Properties Window for Windows 95 and 98

General Tab

Finishing Tab Printer Tab Overlays Tab Watermarks Tab

Details Tab Paper Tab Graphics Tab

Click the Help button to start the help system. From the upper right hand corner, click ? then click on a setting for more information. Click Restore Defaults to return the setting values to their default.

22 SuperScript 1800 — User’s Guide

ENERAL PROPERTIES

The general properties provides commands for adjusting the most basic options for the driver and a print job.

Use the Comment text box for creating a description for the printer. The description will be displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the same printer.

A test page can be printed to test the connection from the computer to the printer.

ETAILS PROPERTIES

Use the details properties for managing printer ports and drivers used by your computer. If your computer has more than one port or driver, they can be selected from here.

Timeout and Spool options can also be set from here. Timeout controls how much time should pass before the print job must be resent or cancelled. The spool options control how the job should be sent to the printer—in small pieces, or as a single ﬁle. When sent as a single ﬁle, your computer can focus on other tasks after the job is sent.

APER PROPERTIES

Use the paper properties for setting the basic paper handling options.

RAPHICS PROPERTIES

Use the graphics properties for optimizing the print job for speciﬁc types of graphics and fonts.

Graphic option settings can be used for conﬁguring the driver to process graphics as raster or vector images. Another graphic option can be used for conﬁguring the halftone of the printed graphic.

sheet of paper. In scale mode you can shrink or enlarge the printed image.

RINTER PROPERTIES

There are ﬁve options available from the printer properties.

Printing resolution: A printing resolution of 1200 dpi quality can be selected which uses NEC Sharp Edge Technology (SET).

Printer memory: The printer memory must be set equal to how much memory is installed in the printer.

Error reporting: If printing problems are occurring, error reporting can be selected so a report of the problems will be printed.

Printing to a ﬁle: Saves the print job as a ﬁle. Toner Save Mode: For draft documents this option can

be selected to save on toner usage by printing text as normal and dimming the graphics.

VERLAYS PROPERTIES

The overlays properties is very similar to watermarks. An existing ﬁle can be selected as an overlay to be printed on every page of the print job. For example, an overlay with your company’s trademark in the header and its address in the footer can be used. Overlays can only be used by word processors.

ATERMARKS PROPERTIES

A watermark is text, such as “draft” or “conﬁdential,” that is added to the printed page. Use these properties to apply watermarks to your print job, create new ones, or modify existing ones. A preview area is provided so that you can see how the watermark will appear on the printed page.

PRINTER SOFTWARE WINDOWS 95 AND 98 OPERATING SYSTEMS

INISHING PROPERTIES

The ﬁnishing properties provides options for adjusting the page Layout for your print job.

With layout options the print job can be produced in normal mode or scaled mode. In normal mode you can select how many pages of your document must be printed on a single

Windows 95 and 98 Operating Systems 23

NEC SuperScript 1800 PCL5e Properties

The NEC SuperScript 1800 PCL5e Properties window contains tabs that divide the PCL5e driver properties into six categories.

• General

• Details

• Paper

• Printer Quality

• Fonts

• Device Options Figures on the next page display each tab in the

NEC SuperScript 1800 PCL5e properties window.

ENERAL PROPERTIES

Use the Comment text box for creating a description for the printer. The description is displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the printer.

A test page can be printed to test the connection from the computer to the printer.

ETAILS PROPERTIES

Use the details properties for managing printer ports and drivers used by your computer. If your computer has more than one port or driver, they can be selected from here.

APER PROPERTIES

Use the paper properties for selecting how many copies to make, which tray to use for paper, and the orientation of the print.

Use Paper Size to tell the printer what size of paper is loaded in the tray you want to use, and use Paper T ype for telling the printer the type of paper.

RINTER QUALITY PROPERTIES

Use the printer quality properties for adjusting the graphic mode, printer resolution, graphic quality, and grayscale of your print job. Using NEC Sharp Edge Technology, the printer resolution can be set to 1200 dpi quality.

Use Toner Save for saving printer toner by normally printing all text in a print job, but dimming all the graphics.

ONTS PROPERTIES

Fonts can be sent to the printer as TrueType or as Bitmaps.

EVICE OPTIONS PROPERTIES

Use the device options properties for setting the amount of memory installed in the printer, or whether duplex printing must be used

24 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PCL5e Properties Window for Windows 95 and 98

PRINTER SOFTWARE WINDOWS 95 AND 98 OPERATING SYSTEMS

General Tab

Printer Quality Tab

Details Tab Paper Tab

Device Options TabFonts Tab

Windows 95 and 98 Operating Systems 25

Windows 95 and 98 PostScript Properties

note: To use the Windows PostScript driver the

PostScript Level 2 Upgrade Kit must be installed in the printer.

The Windows PostScript properties window contains eight tabs that divide the properties into eight categories.

• General

• Details

• Paper

• Graphics

• Fonts

• Device Options

• PostScript

• Sharing Figures on the next page display each tab in the Windows

PostScript properties window.

ENERAL PROPERTIES

The general properties provides commands for adjusting the most basic options for the driver and a print job.

Use the Comment text box for creating a description for the printer. The description is displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the printer.

A test page can be printed to test the connection from the computer to the printer.

focus on other tasks after the job is sent.

APER PROPERTIES

Use the paper properties for setting the basic paper handling settings.

HARING PROPERTIES

If your computer is connected to the printer using a local connect, and if it also connected to a network, use the sharing properties to let other computers on the network use the printer.

RAPHICS PROPERTIES

Use the graphics properties for optimizing the print job for speciﬁc types of illustrations. Resolution, halftoning and scaling options are available from here.

ONTS PROPERTIES

Use the fonts properties for adjusting how fonts must be used in the print job. Options for True Type and PostScript fonts are available.

EVICE OPTIONS PROPERTIES

Use the device options properties for telling the driver what options have been installed in the printer. For example, the optional 500-sheet Cassette and amount of memory (DRAM in the form of SIMMs).

OSTSCRIPT PROPERTIES

Use the PostScript properties for selecting how the basic properties for a PostScript print job must be managed. Properties such as output format and error reports for a print job can be conﬁgured. Although PostScript timeout controls are available, they are not recognized by the printer.

ETAILS PROPERTIES

Use the details properties for managing printer ports and drivers used by your computer. If your computer has more than one port or driver, they can be selected from here.

Timeout and Spool settings can also be set from here. Timeout controls how much time should pass before the print job must be resent or cancelled. The spool settings control how the job should be sent to the printer—in small pieces, or as a single ﬁle. When sent as a single ﬁle, your computer can

26 SuperScript 1800 — User’s Guide

Windows 95 and 98 PostScript Properties Window

PRINTER SOFTWARE WINDOWS 95 AND 98 OPERATING SYSTEMS

General Tab

Fonts Tab Device Options Tab PostScript Tab

Details Tab Paper Tab Graphics Tab

Sharing Tab

Windows 95 and 98 Operating Systems 27

The SuperScript 1800 Status Monitor

The SuperScript 1800 Status Monitor is an option that can be installed during or after the installation of any driver for computers running the Windows 95 and 98 operating systems. It communicates with the printer to determine the state of the connection, print job, and whether paper must be added. The Status Monitor cannot be used to monitor printers connected to a network.

For information about installing the SuperScript 1800 Status Monitor, see Chapter 3, “Installing the Software.”

Opening the Status Monitor

The Status Monitor can be opened at any time.

To open the Status Monitor From the Windows Start button:

1. Click the Windows Start button.

2. Point to Programs then NEC SuperScript 1800 .

3. Click Status Monitor and the Status Monitor will appear .

SuperScript 1800 Status Monitor for Windows 95 and 98

The ﬁgures shown below display each tab in the SuperScript 1800 Status Monitor window.

While the Status Monitor is running, its icon can be seen in the status area of the Windows Task Bar.

Status Monitor icon

If the Status Monitor is hidden behind a window, click the icon and the monitor will appear.

Current State Tab

28 SuperScript 1800 — User’s Guide

Preferences Tab About Tab

Status Monitor Window

The Status Monitor has a Current State tab, Preferences tab, About tab, and a status bar for displaying information.

The Current State tab displays information, in a visual way, about the connection between the computer and printer, and the status of the printer.

The Preferences tab contains options for displaying the Status Monitor .

The About tab displays what version of the Status Monitor is installed and how to contact NEC.

INDOWS

PERATING SYSTEMS

Listed below is printer software for computers running the Windows NT 4.0 operating system.

• NEC SuperScript 1800 PCL6 printer driver

• NEC SuperScript 1800 PCL5e printer driver

• Windows PostScript printer driver NEC recommends using the PCL6 driver. Use the PCL5e

driver for legacy applications. If the PostScript 2 Upgrade Kit has been installed in the printer, use the Windows PostScript driver.

NT 4.0

To open the general properties window:

1. Click the Windows Start button.

2. Select Settings then Printers to open the Printers window.

3. Select NEC SuperScript 1800 . The drivers will be identiﬁed using PCL6, PCL5e, or PS in their name.

4. Click the right mouse button and from the pop-up menu select Properties to open the properties window.

To open the document default properties window:

1. Start the software application.

2. Open the document (ﬁle) you want to print.

3. From the File menu, select Print to open the Print dialog box.

4. Assure that NEC SuperScript 1800 is selected in the Name drop-down list.

5. Click Properties to open the properties window.

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

Opening the Driver Properties Window

The properties window for the PCL6, PCL5e, or Windows PostScript driver can be opened from the Windows Start button, a word processor, spreadsheet, drawing, or other software application.

Driver properties that are opened from the Printers window are known as general properties, and affect all applications. Driver properties opened from an application, known as Document Defaults, affect only the open document.

Windows NT 4.0 Operating Systems 29

PCL6 Printer Driver

There are two PCL6 property windows for computers running the Windows NT 4.0 operating system.

• The NEC SuperScript 1800 PCL6 Properties window

• The NEC SuperScript 1800 PCL6 Default window The PCL6 Properties window contains driver properties that

are used by all software applications on your computer. It can be opened from the Windows NT 4.0 Printers window.

The PCL6 Default window can only be opened from inside a software application. The default properties only affect the open document within the software application.

NEC SuperScript 1800 PCL6 Properties Window

The NEC SuperScript 1800 PCL6 Properties window contains tabs that divide the PCL6 driver properties into six categories.

• General

• Ports

• Scheduling

• Sharing

• Security

• Printer Figures shown on the next page display each tab in the NEC

SuperScript 1800 PCL6 Properties window.

ORTS PROPERTIES

Use the ports properties for setting and conﬁguring the port on your computer that the printer. uses

CHEDULING PROPERTIES

Use the scheduling properties for setting a time when the computer will process the print job.

Spool settings can also be set from here. The spool settings control how the job should be sent to the printer—in small pieces, or as a single ﬁle. When sent as a single ﬁle, your computer can focus on other tasks after the job is sent.

HARING PROPERTIES

If your Windows NT 4.0 computer is connected to a network, these properties can be set so that the printer can be used by computers connected to the same the network. This will only work if the printer is directly connected to your computer.

ECURITY PROPERTIES

If sharing has been activated, use the security properties for controlling access to the printer.

RINTER PROPERTIES

Use printer properties for setting the printing resolution for the print job, setting the amount of memory installed in the printer, for generating error reports if there are printing problems, or for creating a ﬁle out of the print job.

ENERAL PROPERTIES

The general properties provides commands for adjusting the most basic options for the driver and a print job.

Use the Comment text box for creating a description for the printer. The description will be displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the same printer.

A test page can be printed to test the connection between the computer and the printer.

30 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PCL6 Properties Window for Windows NT 4.0

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

General Tab

Sharing Tab

Ports Tab Scheduling Tab

Printer TabSecurity Tab

Windows NT 4.0 Operating Systems 31

NEC SuperScript 1800 PCL6 Default Window

The NEC SuperScript 1800 PCL6 Default window contains tabs that divide the PCL6 driver properties into six categories.

• Printer

• Overlays

• Watermarks

• Paper

• Graphics

• Finishing Driver properties in the PCL6 Default window can only be

adjusted from inside a software application and only affect a document opened by that application.

Figures shown on the next page display each tab in the NEC SuperScript 1800 PCL6 Default window.

RINTER PROPERTIES

Use printer properties for setting the printing resolution, the amount of memory is installed in the printer, for generating error reports if there are printing problems, or for printing the print job as a ﬁle.

VERLAYS PROPERTIES

The overlays properties is very similar to watermarks. An existing ﬁle can be selected as an overlay to be printed on every page of the print job. For example, an overlay with your company’s trademark in the header and its address in the footer can be created. Overlays can only be used by word processors.

RAPHICS PROPERTIES

Use the graphics properties for optimizing the print job for speciﬁc types of graphics and fonts.

Graphic properties provides options for conﬁguring the use of True Type Fonts in a print job. Also, Sharp Edge Technology (SET) can be selected for increasing the resolution quality by smoothing the printed edges of each character.

The speciﬁc weight or type of paper (media) can be selected, for example, thick, thin, or transparency.

INISHING PROPERTIES

The ﬁnishing properties provides options for adjusting the page Layout for your print job.

With layout options the print job can be produced in normal mode or scaled mode. In normal mode you can select how many pages of your document must be printed on a single sheet of paper. In scale mode you can shrink or enlarge printed image.

ATERMARKS PROPERTIES

A watermark is text, such as “draft” or “conﬁdential,” that is added to the printed page. Use these properties to apply watermarks to your print job, create new ones, or modify existing ones. A preview area is provided for viewing how the watermark will appear on the page.

APER PROPERTIES

Use the paper properties for setting the basic paper handling settings.

32 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PCL6 Default Window for Windows NT 4.0

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

Printer Tab

Paper Tab

Overlays Tab Watermarks Tab

Finishing TabGraphics Tab

Windows NT 4.0 Operating Systems 33

PCL5e Printer Driver

There are two PCL5e property windows for computers running the Windows NT 4.0 operating system.

• NEC SuperScript 1800 PCL5e Properties window

• NEC SuperScript 1800 PCL5e Document Default Properties window

The PCL5e Properties window contains driver properties that are used by all software applications on your computer. It can be opened from the Windows NT 4.0 Printers window.

The PCL5e Document Default Properties window can only be opened from inside a software application. The default properties only affect the open document within the software application.

NEC SuperScript 1800 PCL5e Properties Window

The NEC SuperScript 1800 PCL5e Properties window contains tabs that divide the PCL5e driver properties into six categories.

• General

• Ports

• Scheduling

• Sharing

• Security

• Device Settings

Figures shown on the next page display each tab in the NEC SuperScript 1800 PCL5e Properties window.

computer and the printer.

ORTS PROPERTIES

Use the ports properties for setting and conﬁguring the port on your computer that the printer uses.

CHEDULING PROPERTIES

Use the scheduling properties for setting a time when the computer will process the print job.

HARING PROPERTIES

ECURITY PROPERTIES

If sharing has been activated, use the security properties for controlling access to the printer.

EVICE SETTINGS PROPERTIES

ENERAL PROPERTIES

The general properties provides commands for adjusting the most basic options for the driver and a print job.

Use the Comment text box for creating a description for the printer. The description will be displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the printer.

A test page can be printed to test the connection between the

34 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PCL5e Properties Window for Windows NT 4.0

From the upper right hand corner, click ? then click on a setting for more information. Click Restore Defaults to return the setting values to their default.

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

General Tab

Sharing Tab

Ports Tab Scheduling Tab

Device Settings TabSecurity Tab

Windows NT 4.0 Operating Systems 35

NEC SuperScript 1800 PCL5e Document Default Properties Window

The PCL5e Document Default Properties window contains two tabs that divide the driver properties into two categories.

SuperScript 1800 PCL5e Document Default Properties window.

AGE SETUP PROPERTIES

Use printer properties for setting the paper size and source,

• Page Setup

• Advanced

Driver properties in the PCL5e Document Default window can only be adjusted from inside a software application and only

the number of copies, and printing orientation.

DVANCED PROPERTIES

Advanced properties provide the same options as Page Setup, but with some additional options.

affects the document opened by that application. Figures shown below display each tab in the NEC

NEC SuperScript 1800 PCL5e Document Default Properties Window for Windows NT 4.0

From the upper right hand corner, click ? then click on a setting for more information. Click Restore Defaults to return the option values to their default.

Page Setup Tab

36 SuperScript 1800 — User’s Guide

Advanced Tab

Windows PostScript Printer Driver

note: To use the Windows PostScript driver the

PostScript Level 2 Upgrade Kit must be installed in the printer.

There are two PostScript property windows for computers running the Windows NT 4.0 operating system.

• NEC SuperScript 1800 PS Properties window

• NEC SuperScript 1800 PS Document Default Properties window

The PS Properties window contains driver properties that are used by all software applications on your computer. It can be opened from the Windows NT 4.0 Printers window.

The PS Document Default Properties window can only be opened from inside a software application. The default properties only affect the open document within the software application.

NEC SuperScript 1800 PostScript Properties Window

The NEC SuperScript 1800 PS Properties window contains tabs that divide the driver properties into six categories.

• General

• Ports

• Scheduling

• Sharing

• Security

• Device Settings

Figures shown on the next page display each tab in the NEC SuperScript 1800 PS Properties window.

A test page can be printed to test the connection between the computer and the printer.

ORTS PROPERTIES

Use the ports properties for setting and conﬁguring the computer port used by the printer.

CHEDULING PROPERTIES

Use the scheduling properties for setting a time when the computer will process the print job.

HARING PROPERTIES

ECURITY PROPERTIES

If sharing has been activated, the security properties can control access to the printer.

EVICE SETTINGS PROPERTIES

Use printer properties for setting the printing resolution, setting the amount of memory installed in the printer, for generating error reports if there are printing problems, and for printing a document to a ﬁle.

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

ENERAL PROPERTIES

The general properties provides commands for adjusting the most basic options for the driver and a print job.

Use the Comment text box for creating a description for the printer. The description is displayed in the Printers window.

A page separater can be selected so that your print job has its own title page and identiﬁes it from other jobs that were sent to the same printer.

Windows NT 4.0 Operating Systems 37

NEC SuperScript 1800 PS Properties Window for Windows NT 4.0

Click the Help button to start the help system. From the upper right hand corner, click ? then click on a setting for more information. Click

Restore Defaults to return the setting values to their default.

General Tab

Sharing Tab

Ports Tab Scheduling Tab

Device Settings TabSecurity Tab

38 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PS Default Document Properties Window

The PS Default Document Properties window contains two tabs that divide the driver properties into two categories.

• Page Setup

• Advanced

Driver properties in the PS Default Document Properties window can only be adjusted from inside a software application and only affects a document opened by the same

Figures shown below display each tab in the NEC SuperScript 1800 PS Default Document Properties window.

AGE SETUP PROPERTIES

Use printer properties for setting the paper size and source, the number of copies, and printing orientation.

DVANCED PROPERTIES

Advanced properties provide the same options as Page Setup, but with some additional options.

application.

NEC SuperScript 1800 PS Default Document Properties Window for Windows NT 4.0

Click the Help button to start the help system. From the upper right hand corner, click ? then click on a setting for more information. Click Restore Defaults to return the option values to their default.

PRINTER SOFTWARE WINDOWS NT 4.0 OPERATING SYSTEMS

Page Setup Tab

Advanced Tab

Windows NT 4.0 Operating Systems 39

INDOWS

PERATING SYSTEMS

Listed below is printer software for computers running Windows 3.1x operating systems.

• NEC SuperScript 1800 PCL6 printer driver

• NEC SuperScript 1800 PCL5e printer driver

note:

of it’s advanced features. Use the PCL5e driver for legacy applications that require PCL5e support.

Each driver has a properties window where all the controls for the driver are located.

3.1

NEC recommends using the PCL6 driver because

Opening the Driver Properties Window

The properties window for the PCL6 or PCL5e driver can be opened from the Program Manager window or from inside a word processor, spreadsheet, drawing, or other software application.

To open the properties window from the Program Manager window:

1. Double-click the Main program icon to open the Main

program window.

2. Double-click the Control Panel icon to open the Control

Panel window.

3. Double-click the Printers icon to open the Printers dialog

box.

4. From the Installed Printers List, select NEC SuperScript

1800. The drivers will be identiﬁed with PCL6 or PCL5e in their name.

5. Click Setup to open the properties window.

To open the properties window from inside a software application:

1. Start the software application.

2. Open the document you want to print.

3. From the File menu, select Print to open the Print Setup

dialog box.

4. Assure that NEC SuperScript 1800 is selected in the Printers list.

5. Click Properties to open the properties window.

NEC SuperScript 1800 PCL6 Properties

The NEC SuperScript 1800 PCL6 properties window contains tabs that divide the PCL6 driver properties into six categories.

• Paper

• Graphics

• Finishing

• Printer

• Overlays

• Watermarks

Figures shown on the next page display each tab in the NEC SuperScript 1800 PCL6 properties window.

APER PROPERTIES

Use the paper properties for adjusting the orientation of the print onto the page, what paper size is loaded in the printer, the source for the paper, and how many copies you want to print.

RAPHICS PROPERTIES

Use the graphics properties for optimizing your print job for documents that use bitmap or vector graphics and the type of halftoning to apply to them. Font and paper type can also be set.

TrueType Fonts can be sent to the printer during the print job, or those stored on the printer can be used.

40 SuperScript 1800 — User’s Guide

NEC SuperScript 1800 PCL6 Properties Window for Windows 3.1x

Click the Help button to start the help system. Click Restore Defaults to return the setting values to their default.

PRINTER SOFTWARE WINDOWS 3.1X OPERATING SYSTEMS

Paper Tab

Printer Tab

Graphics Tab FInishing Tab

Watermarks TabOverlays Tab

Windows 3.1x Operating Systems 41

INISHING PROPERTIES

Use the ﬁnishing properties for scaling the printed image to a speciﬁc size. When in Normal mode, two or more pages can be shrunk to ﬁt on a single page, and when in scale mode, the image of a single page can be stretched or shrunk to ﬁt on a sheet of paper.

RINTER PROPERTIES

Use the printer properties for adjusting the printer resolution, memory , and destination of your print job. A printing resolution of 1200 dpi quality can be selected which uses SET . Error reporting, and Toner Save Mode can also be controlled. Use Toner Save Mode for saving printing toner by normally printing all text in a print job, but dimming all the graphics.

VERLAYS PROPERTIES

ATERMARKS PROPERTIES

A watermark is text, such as “draft” or “conﬁdential,” that is added to the printed page. Use these properties to apply watermarks to your printed pages, create new ones, or modify existing ones. Use the preview area viewing how the watermark will appear on the printed page.

NEC SuperScript 1800 PCL5e Properties

The NEC SuperScript 1800 PCL5e properties window contains tabs that divide the PCL6 driver properties into six categories for computers running Windows 3.1x.

• Paper

• Printer Quality

• Fonts

• Device Options

Figures shown on the next page display each tab in the NEC SuperScript 1800 PCL5e properties window.

APER PROPERTIES

Use the paper properties for selecting how many copies to make, which tray to use for paper, and the orientation of the print.

Use Paper Size to tell the printer what size of paper is loaded in the tray you want to use, and use Paper T ype for telling the printer the type of paper loaded in the tray.

RINTER QUALITY PROPERTIES

Use Toner Save for saving printing toner by normally printing all text in a print job, but dimming all the graphics.

42 SuperScript 1800 — User’s Guide

ONTS PROPERTIES

Fonts can be sent to the printer as TrueType or as Bitmaps.

EVICE OPTIONS PROPERTIES

Use the device options properties for setting the amount of memory installed in the printer, or whether duplex printing must be used.

NEC SuperScript 1800 PCL5e Properties WIndow for Windows 3.1x

Click the Help button to start the help system. Click Restore Defaults to return the setting values to their default.

PRINTER SOFTWARE WINDOWS 3.1X OPERATING SYSTEMS

Paper Tab

Fonts Tab

Printer Quality Tab

Device Options Tab

Windows 3.1x Operating Systems 43

ACINTOSH OPERATING SYSTEMS

The SuperScript 1800 comes with an NEC SuperScript 1800 PPD (PostScript Printer Description) that works with the standard Macintosh LaserWriter printer driver . The PPD and driver work together when creating a print job.

note:

to receive print jobs from Macintosh computers. For more information, see “Printer Hardware Requirements” on Page 19.

The printer requires hardware upgrades in order

Opening the Page Setup and Print Dialog Boxes

The Page Setup and Print dialog boxes can be opened from inside a software application. Use them both for conﬁguring the basic printing properties. Use the Print dialog box for starting a print job.

Opening the Page Setup Dialog Box

To open the Page Setup dialog box:

1. Start the software application.

2. Open the document you want to print.

3. From the File menu, select Page Setup to open the Page

Setup dialog box.

4. Assure that NEC SuperScript 1800 is selected in the Format for drop-down list.

The Page Setup Dialog Box

The Page Setup dialog box contains three categories of page setup properties. Listed below is the name of each property.

• Page Attributes

• PostScript Options

• Custom Page Default Figures on the next page display each property in the Page

Setup dialog box.

Opening the Print Dialog Box

To open the Print dialog box:

1. Start the software application.

2. Open the document you want to print.

3. From the File menu, select Print to open the Print dialog box.

4. Assure that NEC SuperScript 1800 is selected in the Printer drop-down list.

44 SuperScript 1800 — User’s Guide

The Macintosh Page Setup Dialog Box

Page Attributes

PRINTER SOFTWARE MACINTOSH OPERATING SYSTEMS

PostScript Options

Custom Page Default

Macintosh Operating Systems 45

The Print Dialog Box

The Print dialog box contains nine categories of printing properties.

The ﬁgures shown below display each property in the Print dialog box.

The Macintosh Print Dialog Box

General Properties

Cover Page Properties

Error Handling Properties

Application Properties Background Print Properties

Layout PropertiesColor Matching Properties

Printer Specific Options PropertiesSave as File Properties

46 SuperScript 1800 — User’s Guide

CHAPTER 5

THE OPERATOR PANEL

VERVIEW

Most printer settings can be changed through the SuperScript 1800 printer driver. But the printer Operator Panel allows you to read printer messages and change printer settings directly at the printer. The illustration below identiﬁes the different areas of the Operator Panel.

This chapter describes:

• Operator Panel features, including the Indicator Light, Status Display, and Menu Panel Buttons.

• Using the Operator Panel menu tree.

• Important tasks you perform using the Operator Panel and menu tree settings.

note:

can conﬁgure the printer from the Operator Panel.

Paper must be present in the printer before you

NEC

SuperScript 1800

Continue

Select/Cancel

Item

Value

Status Display (LCD)

Indicator Light—(Go/Continue Button)

Menu Panel Buttons

note: The LCD

message display tilts up for easy viewing.

SING THE OPERATOR PANEL

UTTONS

The Operator Panel consists of ﬁve buttons and an LCD Status Display.

Operator Panel Buttons

The Operator Panel buttons perform different functions depending on whether the printer is online, ofﬂine, or in menu mode.

Indicator Light

The Go/Continue button on the Operator Panel also functions as an Indicator Light and communicates the status of the printer.

Light Mode Status

Ready (Green)

Error (Amber)

On Off Blinking

Blinking

Printer is in the online state. Printer is in the ofﬂine state. Printer is busy processing a print job

or waiting for more data to complete the current print job.

Printer has detected an error condition requiring immediate user intervention to correct.

Printer has detected an alert condition which, if ignored, could become more serious.

Button Function

Go/Continue Toggles the printer between the online and

ofﬂine states. Provides the printer with an indication that the user has reacted to a speciﬁc LCD prompt message.

Select/Cancel In the ofﬂine state this button is used to save a

parameter setting for a speciﬁc item in the menu. In the online state this button is used to cancel a print job.

Menu Cycles through the ﬁrst level of menu

selections. The right arrow moves you forward through the menu. The left arrow moves you backward through the menu.

Item Cycles through the second level of menu

selections. The right arrow moves you forward and the left arrow moves you backward through the selected menu’s items.

Value Scrolls to the next or previous value for the

currently displayed menu item. The “+” sign moves you to the ne xt v alue of the selected item’s values. The “-” sign moves you to the pre vious v alue of the selected item’s values. An asterisk (*) at the right of the selection on the Status Display is used to indicate the sav ed value.

48 SuperScript 1800 Series — User’s Guide

Using the Menu Tree

You can use the Operator Panel to set communications channels, print forms or pages, view usage reports, use special features, or change printer settings. (However, in most cases, you will use your printer drivers to change printer settings.) Follow these basic steps to enter menu mode and navigate through the menu tree

• Turn on the printer, if necessary.

• Take the printer ofﬂine by pressing the Go button.

• Cycle through the ﬁrst level menus using the Menu button.

• For second level choices use the Item button, then the Value (- +) button to cycle through the values for each item.

• Press the Select button to save your selection.

THE OPERATOR PANEL

Continue

Pressing

GO/Continue

takes printer

offline

OFFLINE

Pressing Menu

cycles forward or

backward through

the main menus

PRINTING PAPER

CONFIG

Item

Pressing Item

cycles forward or backward through the Item sub-menu

RESOLT

PERSONAL

Value

Pressing Value

cycles forward or

backward through

the Item Value sub-menu

LETTER

LEGAL

FOLIO

300 600

AUTO

PCL

Select/Cancel

Pressing

Select/Cancel

activates the item

or value choice

Selects LETTER as the default paper size for the Cassette Tray.

Selects LEGAL as the default paper size for the Cassette Tray.

Selects FOLIO as the default paper size for the Cassette Tray.

Selects 300 as the default print resolution.

Selects 600 as the default print resolution.

Printer selects emulation type for printing. Selects PCL as the default emulation.

Continue

Pressing

GO/Continue

takes printer

back online

Using the Operator Panel Buttons 49

PERATOR PANEL TASKS

This section describes important tasks you perform using the Operator Panel buttons and menu selections.

Taking the Printer Ofﬂine and Online

Press the Go/Continue button to switch between the online and ofﬂine states.

note:

any printer settings. It must be online to print.

While the printer is ofﬂine, it continues to receive data until its input buffer is full. If you press the Go/Continue button while the printer is printing, it ﬁnishes the current page, and then waits for you to bring it online again.

The printer must be ofﬂine before you can change

Setting Media Type

When you load a new paper type into the tray, you should set the Media type. By default the printer is set to handle medium weight (16–28 lb) paper. If you do not specify the correct media type print quality may be poor because the printer will move the paper at the wrong speed. To change the Media type, on the Operator Panel press the Go/

Continue button to take the printer ofﬂine. Then, press the Menu button to display JOB MENU. Then press the Item

button to display P-TYPE PLAIN. Press the Value button to display THICK or THIN. Choose the correct paper type and press the Select button, then the Go/Continue button to bring the printer online again.

note:

high heat (90.5° F / 32.5° C) or humidity (over 80%) weather conditions.

Choose “Thin” only if you are using 16lb. paper in

Cleaning the Fuser Unit

If random spots are appearing on the back of your print outs use the following steps to clean the internal fuser unit.

1. Press Go/Continue . OFFLINE appears on the display.

2. Press Menu until SERVICE MENU appears on the display.

3. Press Select until FUSER CLEAN appears on the display.

4. Press Select and the printer will print out a double-sided

page. The panel displays READY.

Restoring Factory Defaults

To restore factory default settings to the printer

1. Press Go/Continue . OFFLINE appears on the display.

2. Press Menu until JOB MENU appears on the display.

3. Press Item until FACTORY SETTINGS appears on the

display.

4. Press Select and READY appears on the display. All

settings will be reset to factory defaults. The page counter will be not be reset.

Stopping a Print Job

If you wish to stop a print job before it is complete, simply press the Cancel button while the printer is online.

50 SuperScript 1800 Series — User’s Guide

Printing Information Pages

You can use the Operator Panel to print out important information pages described below.

PRINT MENU MAP

If you select this item from the Operator Panel menu, under the Info Menu, the printer will print a page showing the layout and current settings of the Operator Panel menu items.

PRINT CONFIG (Printer Conﬁguration)

If you select this item from the Operator Panel menu, under the Info Menu, the printer will print information about printer’s current conﬁguration.

PRINT PCL FONT List

If you select this item from the Operator Panel menu, under the PCL Menu, the printer will print a list of resident fonts available for PCL emulation.

PRINT NET CFG (Printer Network Conﬁguration)

This page is only available if the Network Interface Card is installed in your printer. If you select this item from the Operator Panel menu, under the Network Menu, the printer will print information about the printer’s current network conﬁguration.

PRINT PS FONT List

This page is only available if the PostScript Option is installed in your printer. If you select this item from the Operator Panel menu, under the PS Menu, the printer will print a list of resident fonts available for PostScript emulation.

The Status Display

The Operator Panel status display is an LCD panel that shows status messages, media types, and menu selections. When the printer is performing a job, the Status Display indicates a printer status message. The standard message display is READY, meaning the printer is ready to use. The tables below list Status, Error and Service messages with their explanations. See Chapter 10 for information about getting service and technical support.

Status Messages

Status messages report normal operating conditions. No action is necessary.

Status Message

READY Printer is ready to accept print jobs. OFFLINE Printer is ofﬂine. Press the Go button

INITIALIZING

POWER SA VE

READY TONER LO

OFFLINE TONER LO

PRINTING PCL

PRINTING PS

CANCELING JOB

Explanation

to continue the current print job. Printer is preparing to accept printing

jobs. Printer is in Power Save mode. The

printer will return to a normal state when it receives data, a button is pressed or a tray is pulled out.

Toner Cartridge needs to be replaced soon.

Printer is processing data. PCL is interpreting the data.

Printer is processing data. PS is interpreting the data.

Appears when the Cancel button has been pressed.

THE OPERATOR PANEL

Operator Panel Tasks 51

Error Messages

If a printer problem occurs, the Operator Panel will display an error message. The standard error messages listed below require that you take the speciﬁc action displayed in the LCD panel before normal printer operations can continue.

Error Message

Explanation

TONER LOW Toner Cartridge needs to be replaced

soon.

INVALID CARTRIDGE

The wrong toner cartridge has been placed in the printer. Replace with an NEC SuperScript 1800 Toner Cartridge.

CLOSE COVERS

Amber light is on steady. Top Cover and/or Back Cover needs to be closed before printing can continue.

This message will also be displayed if the Toner Cartridge is not installed, even if the covers are closed.

JAM (L)

JAM DPX-(L)

TRAY(N) EMPT (P)

A paper jam has occurred at the (L) area. (L)= TRAY, TOP, BACK.

Tray indicated by “N”(1, 2, 3) is empty and needs to be reﬁlled with paper size speciﬁed by “P”*.

READY CLOSE T(N)

INSERT TRAY (N)

Green light is on. Tray 2 or 3 is open. (N) indicates tray number. Close tray.

Tray 2 or 3 has been removed and must be inserted before printing can continue. Amber light is on steady. Insert tray, (N) indicates tray number.

TRAY(N) LOAD (P)

Tray indicated must be re-loaded with user-speciﬁed paper which is different from the paper currently in tray.

Error Message

TRAY1-M EMPT (P)

Explanation

Tray is empty and must be reﬁlled with the speciﬁed paper. (P) is speciﬁed paper.

MANUAL FEED (P)

Amber light is blinking. User must load the speciﬁed paper in Multipurpose Tray in order for print job to continue. (P) is speciﬁed paper.

OUTPUT BIN FULL

INSUFFIC MEMORY

PAGE TOO COMPLEX

The Output Tray is full and the paper must be removed from the tray.

Printer received more data than can ﬁt in its available memory.

Data sent to the printer is too complex. Printer will automatically try to rerender the data only one time.

SERIAL ERROR

Printer encountered an error while transferring data from the computer through its serial interface.

*When paper source is set to AUTO and another tray has

paper, the amber LED is blinking. When paper source is set to AUTO and all trays are empty, the amber LED is on.

52 SuperScript 1800 Series — User’s Guide

Service Messages

If a major problem occurs, the Operator Panel will display the CALL SERVICE message preceded by an error message. The amber light will be on. You must call an authorized service representative to resolve this problem. Report the code when you call. This will assist in diagnosing the problem. See Chapter 10 for more information about getting service.

THE OPERATOR PANEL

Service Message

PRG ERR CALL SVC

IDP ERR CALL SVC

LSU ERR CALL SVC

FSR ERR CALL SVC

EIF ERR CALL SVC

Explanation

While booting up the ROM’s checksum fails and the message

INITIALIZING appears on the Operator

Panel. The printer needs to be turned off and then on again. If the problem persists, contact customer service and support.

The printer controller’s program has a problem. This occurs when some data processing error is found by the printer controller’s ﬁrmware. The printer needs to be turned off and then on again. If the problem persists, contact customer service and support.

The laser scan unit has a problem. The printer needs to be turned off and then on again. If the problem persists, contact customer service and support.

The fuser unit has a problem. The printer needs to be turned off and then on again. If the problem persists, contact customer service and support.

The interface between the printer controller and the engine has a problem. The printer needs to be turned off and then on again. If the problem persists, contact customer service and support.

Operator Panel Tasks 53

Overview of Operator Panel Menus

Several menus are available on the SuperScript 1800 to make it easy for you to change printer settings. Some menus are displayed only if a speciﬁc option is installed in the printer.

note:

override the user default settings made from the printer Operator Panel.

Changes made from a software application

PRINTING MENU

PAPER T1 SIZE COPIES ORIENT SOURCE TOP-MGN LEFT-MGN DUPLEX AUTO CR RESOLT

CONFIG

PERSONAL T-SWITCH T-LOCK PWR SAVE AUTO CON TON-SAVE JAM RECV TONER LO

I/O MENU

If the Serial/LocalTalk Card is installed in

your printer.

BAUDRATE ROBU.XON

JOB

SET TIMEOUT DENSITY P-TYPE FACTORY

m SETTING

MEM OPTM DP-T-MGN DP-L-MGN L-BIND S-BIND

INFO

PRINT MENU MAP PRINT CONFIG

NETWORK MENU

If the Network Interface Card is installed in

your printer.

RESET NETWORK CFG ADRS TCP/IP on/off IP BYTE1~4 SM BYTE1~4 GW BYTE1~4 BOOT SVR SV-IPB1~4 BOOTP RARP FACTORY DEFAULT PRINT NET CFG . . .

PCL

PRINT PCL

m FONT

NUMBER SYMBOL LINES PITCH

(available if font

size is between 1 and 7)

HEIGHT (available if

font size is between 8 and

54)

COURIER

SERVICE MENU

FUSER CLEAN

PS MENU

If the PostScript Option is installed in your

printer.

PRINT PS FONT

54 SuperScript 1800 Series — User’s Guide

Operator Panel Menus

The Operator Panel has seven main menus, described below. Factory default selections for each menu item setting are indicated in blue.

For Windows 95/98 and Windows NT users, many of the menus and menu items listed below can be accessed through their software driver. Any selection changes made in the software driver will have precedence over the settings selected in the Operator Panel.

DOS users will need to make any changes in settings through the Operator Panel.

Some of the menu items are for the use of network system administrators and need only be set once to assure network compatibility.

Other menu items may be reset as needed.

note:

any printer settings. It must be online to print.

The printer must be ofﬂine before you can change

PRINTING MENU

Use this menu to deﬁne settings related to printer input and output, as well as the speciﬁc print materials you are using with your printer.

Item Value Explanation

PAPER Letter

Legal A4 Executive JIS B5 ISO B5 Folio

Letter

Legal A4 Executive JIS B5 ISO B5 COM-10 Monarch DL C5 Folio

Letter

Legal A4 Folio

TRAY2 (standard 500-sheet Cassette tray) default paper size choices.

note:

setting identiﬁes the default media size for each tray. It is important to select the correct paper size from the menu when using trays.

The PAPER SIZE

TRAY3 (optional 500-sheet 2nd Cassette tray) default paper size choices.

Duplex printing default paper size choices.

THE OPERATOR PANEL

Operator Panel Tasks 55

Item Value Explanation

T1 SIZE Letter

Legal A4 Executive JIS B5 ISO B5 COM-10 Monarch DL C5 J Post C6 Folio A5 A6 STMS

COPIES 1 to 999

ORIENT PORT

LAND

TRAY1 / TRAY1-M (Multipurpose Tray) default paper size choices.

note:

setting identiﬁes the default media size for each tray. It is important to select the correct paper size from the menu when using trays.

The PAPER SIZE

This menu item determines the number of copies printed for each page. The printer does not automatically collate the copies.

For example, if you send three pages to print and set COPIES to 2, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.

This menu item determines how the printing is oriented on the page.

PORT (Portrait) means the printing is parallel to the short edge of the paper.

LAND (Landscape) means the printing is parallel to the long edge of the paper.

SOURCE AUTO

TRAY2 TRAY1 TRAY3 TRAY1-M

TOP-MGN 0.0” ~ 9.9”

Portrait

0.0” ~ 6.5”

Landscape

This menu item identiﬁes the default paper tray.

AUTO means the printer feeds print material from another tray when one tray is empty. If you are using the same size and type of printer material in all the trays, the trays are automatically linked.

TRA Y1 means the printer feeds from the Multipurpose Tray unless it is empty or closed.

TRAY1-M is used when manually feeding envelopes or other media through the Multipurpose Tray.

TRAY2 means the printer feeds from the standard Cassette Tray unless it is empty.

TRAY3 is available only it the 500-sheet 2nd Cassette is installed.

This menu item lets you select the top margin of the print materials. Units are in inches.

note:

margin does not affect the maximum printable area. Instead it shifts where the printable area begins and ends.

Adjusting the top

56 SuperScript 1800 Series — User’s Guide

Item Value Explanation

LEFT-MGN 0.0” ~ 9.9”

Landscape

This menu item lets you select the left margin of the print materials. Units are in inches.

0.0” ~6.5”

Portrait

DUPLEX OFF

LONG SHORT

note:

margin does not affect the maximum printable area. Instead it shifts where the printable area begins and ends.

Adjusting the top

This menu item is used to choose the binding edge when duplexing.

Use the OFF selection when printing one sided.

AUTO CR NO

YES

note:

automatically print on both sides of the paper.

This menu item allows the user to append the required carriage

The printer can

return to each line feed.

RESOLT 300

600

The QUALITY setting determines the print resolution while printing the page.

CONFIG MENU

Use this menu to conﬁgure a variety of printer features.

Item Value Explanation

PERSONAL AUTO

PCL PS

T-SWITCH ON

OFF

Use to select the default interpreter or emulator for printing a document.

note:

available if the PostScript Option is installed.

PS is only

Tray Switch, if enabled, will cause a job being printed to switch to a tray containing the same media characteristics, if the current tray runs out of media.

T-LOCK OFF

TRAY1 TRAY2 TRAY3

note:

source is set to AUTO this parameter is not displayed.

Used to deﬁne the tray that should not be used in the case of Tray Switch.

note:

only available if the 2nd Cassette Tray is installed and the TSWITCH menu item is set to ON.

When paper

This setting is

THE OPERATOR PANEL

Operator Panel Tasks 57

Item Value Explanation

PWR SAVE OFF

15 MIN

30 MIN

45 MIN 60 MIN

AUTO CON ON

OFF

This menu item lets you reduce power usage when the printer is idle. The PWR SAVE setting determines the length of time (in minutes) the printer waits after a job is printed before it goes to a reduced power state.

This menu item controls how the printer behaves when it notices a paper mismatch or communication error.

Paper Mismatch: If ON is selected, the print

job will continue after a 60-second delay, even if the wrong paper size is used. If OFF is selected, the print job will not continue until the correct paper size is loaded. Only Tray 2 or Tray 3 can determine what paper size is loaded.

Communication Stops: If ON is selected, the print

job will not be completed, and an error page will be printed for PCL6 and PostScript jobs (not PCL5). If OFF is selected, the printer will behave as if it is processing the job, but nothing is printed. In this case, cancel the job and then re-send it.

TON-SAVE ON

OFF

JAM RECV ON

OFF

TONER LO CONT

STOP

This menu item helps conserve the toner cartridge by controlling how much toner the printer uses for a print job.

Select OFF if toner conservation is not a concern.

note:

images will print lighter than text.

Graphic

When JAM RECV is set to ON, the printer keeps the printed page in memory until the printer signals that the page has successfully exited the printer. The printer then reprints the jammed page.

When JAM RECV is set to OFF, the printer does not reprint a page that has been jammed after all the image has been drawn on the page.

This setting determines whether the printer continues printing after the printer detects that the toner is low.

If the toner is low and TONER LO is set to STOP, press the Continue button to print.

58 SuperScript 1800 Series — User’s Guide

JOB MENU

Use this menu to conﬁgure the settings that affect the PCL emulation.

Item Value Explanation

SET TEXT

OFF PHOTO

Use the printer’s Sharp Edge Technology to enhance the print quality of text and grey scale.

Use TEXT for better text images.

Use PHOTO for better photo images.

TIMEOUT 0 ~ 300

15 SEC

The TIMEOUT setting determines the amount of time (in seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. When a print timeout occurs, the printer prints the data in the print buffer.

0 = No timeout

DENSITY LIGHT

MEDIUM

DARK

Lighten or darken the print on the page by changing the DENSITY setting.

The MEDIUM setting usually produces the best results.

note: Paper must be present in the printer before you

can conﬁgure the printer from the Operator Panel.

Item Value Explanation

P-TYPE PLAIN

THICK THIN TRANSP.*

The P-TYPE setting lets you specify the type of print material installed in each tray.

Select PLAIN if the print material is between 16 and 28lb.

Select THICK if the media is thick paper over 28lb. or envelopes over 24lb. or when printing 90lb. index cards.

Select THIN if paper is 16 lb. and temperature is over

90.5° F or 80% humidity.

*Select TRANSP. if you want

to print transparencies. This choice is displayed only if Tray1 or T ray1-M is selected as paper source.

FACTORY SETTINGS

Select this parameter to return to factory (default) settings. The page counter is not reset by this action.

MEM OPTM ON

OFF

This setting makes the printer process more data by optimizing the memory.

If the value is set to ON, complex data can be processed more efﬁciently.

DP-T-MGN 4.0

0 ~ 9.9 mm

This setting lets you select the top margin of the print material when the DUPLEX menu item is set to SHORT.

THE OPERATOR PANEL

The margin can be changed in increments of 0.1 millimeters.

Operator Panel Tasks 59

Item Value Explanation

DP-L-MGN 4.0

0 ~ 9.9 mm

This setting lets you select the left margin of the print material when the DUPLEX menu item is set to LONG.

The margin can be changed in increments of 0.1 millimeters.

L-BIND 0

0 ~ 2.2 cm

This setting lets you select the left margin for binding when long edge duplexing.

The margin can be changed in increments of 0.1 centimeters.

S-BIND 0

0 ~ 2.2 cm

This setting lets you select the left margin for binding when short edge duplexing.

The margin can be changed in increments of 0.1 centimeters.

I/O MENU

This menu is only available when the Serial/LocalTalk Card is installed in your printer.

Item

BAUDRATE 300

ROBU.XON ON

Value Explanation

This menu item is used to

600 1200 2400 4800 9600 19200

38400

57600 115200

select the printer’s baud rate (speed at which information is transferred) for communicating from the computer to the printer.

This menu item is used to

OFF

select the method for generating XONs.

When it is set to ON, the printer sends an XON when sufﬁcient buffer space is available. If the host does not receive data within approximately one second, the printer will transmit additional XONs at one second intervals until the host receives data.

When it is set to OFF, the printer sends one XON when it can accept more data or when it is online. The printer does not send XONs every second while the printer is online and ready for more data.

60 SuperScript 1800 Series — User’s Guide

INFO MENU

Use this menu to print a variety of listings relating to available printer resources, printer settings, and print jobs.

PCL MENU

Use the PCL MENU to change printer settings that only affect jobs printed using the PCL emulation printer language.

THE OPERATOR PANEL

Item

PRINT MENU MAP

Value Explanation

This menu item is used to print the layout and current settings for the Operator Panel menu items. Pressing the Select button when this menu item is displayed causes the internal PCL program describing the menu map page to be printed.

PRINT CONFIG

This menu item is used to print the printer’s current conﬁguration. Pressing the Select button when this menu item is displayed causes the internal PCL program describing the printer conﬁguration page to be printed.

NETWORK MENU

This menu is only available when the Network Interface Card is installed in your printer. The individual menu items are explained in the SuperScript 1800 Network Guide.

Item

PRINT PCL FONT

NUMBER PCL 1 ~

SYMBOL

Value Explanation

PCL 54

PCL 0 ROMAN-8

LINES 5 ~ 128

PITCH

(available if font size is between 1 and 7)

HEIGHT

(available if font size is between 8 and 45)

0.44 ~

99.99

10.00

4.00 ~

99.75

12.00

COURIER REGULAR

DARK

This menu item is used to print the PCL font list page. Press the Select button when this menu item is displayed to print the PCL font list page.

This menu item selects the default PCL font by number.

This menu item selects the default 8-bit code page. There is no selection possibility for bitmap fonts or fonts with a ﬁxed symbol set.

This menu item controls the maximum number of text lines that can be printed on a PCL page before that page is automatically printed. The number of lines can range from 5 to 128 lines per page.

This menu item selects the default font size for monospaced PCL fonts. There is no selection possibility for bitmap fonts.

This menu item selects the default font size for proportional PCL fonts. Ther e is no selection possibility for bitmap fonts.

This menu item selects the version of Courier font to be used.

Operator Panel Tasks 61

PS MENU

This menu is only available if the SuperScript 1800 PostScript 2 Upgrade Kit is installed in your printer.

Item

PRINT PS FONT

Value Explanation

This menu item is used to print the PostScript font list page. Press the Select button when this menu item is displayed to print a page describing the installed PostScript fonts.

SERVICE MENU

Use this menu to print a Fuser Cleaning page.

Item

FUSER CLEAN

Value Explanation

This menu item represents the fuser clean feature that is used to clear any contamination on the Fuser Unit. Print this sheet out when spots occur on the back of a printed sheet.

Pressing the Select button when this menu item is displayed causes the printer to produce a one sheet double-sided print that is designed to clean the Fuser Unit.

62 SuperScript 1800 Series — User’s Guide

CHAPTER 6

USING THE PRINTER

VERVIEW

This chapter gives you the information you need to load paper and begin printing from any of the paper trays. Topics include:

• Using the Multipurpose Tray (Tray 1)

• Loading paper in the 500-sheet 2nd Cassette (Tray 3)

• Duplex printing

• Manual printing

• Printing envelopes

• Printing transparencies

• Printing on label sheets

SING THE

The Multipurpose Tray (Tray 1) can hold up to 100 sheets of medium weight paper. Label sheets, transparencies, and envelopes can also be loaded into the Multipurpose Tray. Instructions for loading these other media are provided later in this chapter.

To load paper in the Multipurpose Tray, follow the instructions below:

1. Open the Multipurpose Tray and extend the tray as

shown (A).

2. Flex the paper stack and fan the sheets (B).

3. Place the paper print-side-up against the left side of the Multipurpose Tray (C).

4. Push the MP Paper Guide to the left so that it rests against the side of the paper (D).

5. To print continuously from the Multipurpose Tray , set the paper source to Tray 1.

6. To print manually from the Multipurpose Tray, set the paper source to Tray 1 (Manual) in the printer driver or Operator Panel. See page 67

ULTIPURPOSE TRAY

The Multipurpose Tray provides a convenient way to print envelopes, transparencies, or other media types without having to unload the 500-sheet Cassette.

B C

Do not overfill the paper tray!

OADING PAPER IN THE OPTIONAL

500-

The 500-sheet 2nd Cassette (Tray 3) accommodates 500 sheets of medium weight paper . It can also hold several other paper and envelope types. See Appendix B for a complete list of paper sizes and weights. The 500-sheet 2nd Cassette adjusts to ﬁt your desired paper size. For directions on loading envelopes into this tray see page 69

Please note that the directions for loading paper, found in Chapter 2, differ from loading paper into the 500-sheet 2nd Cassette.

SHEET 2ND CASSETTE

1. Remove the tray from the 2nd cassette unit (A).

2. Make sure the lever on the left front of the cassette tray is

released into the hole under the slot (B).

3. Squeeze and adjust the Back Paper Guide to the desired

paper length embossed on the inside tray bottom (C).

4. Make sure the Envelope Guide is adjusted to its back

position (D).

5. Lift the tab on the top of Side Guide 1 and slide it to the paper size indicated on the tray bottom. You may need to use both hands for this step (E). Match the left side of Side Guide 1 to the paper size markings on the bottom of the tray. Directions continued on next page.

Envelope Guide

Lever

Tray Front

Side Guide 1

Caution! There is a tight

spring attached to the tab on Side Guide 1. Avoid accidents by not pulling up too hard on the tab.

64 SuperScript 1800 — User’s Guide

6. Place the paper into the tray (F).

note:

down! This is opposite of the Multipurpose Tray (Tray 1).

Load the paper with the side to be printed facing

7. Do not overﬁll tray. Use the label inside the tray as a

guide (G).

8. Move Side Guide 2 to ﬁt against the paper stack (H).

9. Reinsert the tray into the 500-sheet 2nd Cassette unit (I).

USING THE PRINTER

Print-side down!

Do not overfill tray

Loading Paper in the Optional 500-sheet 2nd Cassette 65

UPLEX PRINTING

You can print double-sided from any paper tray or cassette. For duplex printing from the Multipurpose Tray load the ﬁrst sheet face down with the top of the sheet facing you (A). For all other cassettes, load the ﬁrst sheet facing up with the top facing toward the printer. Set up duplex printing from the printer driver or from the Operator Panel.

Follow these steps to set up the printer from the printer driver:

1. From the Properties dialog box choose the Finishing

tab (B).

2. In the duplex area of the Paper tab select Long or Short

edge. Choose Long Edge if you want the binding orientation along the left edge of the paper as in a magazine. Choose Short Edge if you want the binding orientation along the top edge of the paper as in a calendar. Click on the OK button.

If you do not have access to the Properties dialog box you may choose duplex printing from the Operator Panel (C).

1. Make sure the READY message appears on the display.

2. Press the Go/Continue button. The OFFLINE message appears on the display.

3. Press the Menu button until you see PRINTING MENU.

4. Press the Item button until you see DUPLEX.

5. Press the Value button until the setting, long or short, you need appears on the display. (For more information, see Chapter 5.)

6. Press the Select/Cancel button to save your selection.

note:

application override Operator Panel settings.

Settings in the printer driver and software

For duplex printing from the Multipurpose Tray (Tray 1) load the ﬁrst sheet face down. The top of the sheet must be toward you.

66 SuperScript 1800 — User’s Guide

NEC

DUPLEX

SuperScript 1800

Continue

Select/Cancel

Item

Value

ANUAL PRINTING

If you want to print manually, one piece of media at a time, you can either set up your speciﬁcations through the printer driver or through the Operator Panel. You can print on several types of media such as envelopes, label sheets, or regular paper . See Appendix B of this user’s guide for a list of media that can be used. You must load your media from the Multipurpose Tray (referred to as Tray 1 in your printer driver or Operator Panel).

If you are going to print on thick or thin paper stocks, specify these from the printer driver or the Operator Panel (see page 113 of Appendix B).

To set up your print job from the Properties dialog box follow these instructions:

1. Click on the Paper tab.

2. Choose Tray 1 (Manual) from the Paper source drop-

down menu (A).

3. Press the Go/Continue button on the Operator Panel when you are prompted (B).

To set up your print job from the Operator Panel (DOS or UNIX users) follow these instructions:

1. From the factory default READY state press the Go/ Continue button to take the printer ofﬂine.

2. Press the Menu button until the message PRINTING

appears on the display.

3. Press the Item button until SOURCE AUTO* appears on the display.

4. Press the Value + button until the message SOURCE

TRAY 1-M

appears on the display.

5. Press the Select button. An asterisk appears after the selection: SOURCE TRAY 1-M*.

6. Press the Go/Continue button to bring the printer back online.

7. Feed paper into the Multipurpose Tray one at a time (C). Press the Go/Continue button every time you want to print another sheet.

Paper sizes speciﬁed in the printer driver and on the Operator Panel should match.

USING THE PRINTER

NEC

SuperScript 1800

Continue

Select/Cancel

Item

Value

To manually print a sheet of paper from the Multipurpose Tray, choose Tray 1 (Manual) from the Paper menu or select SOURCE TRAY 1-M from the Printing menu on the Operator Panel.

Manual Printing 67

RINTING ENVELOPES

You may print envelopes from the Multipurpose Tray or the 500-sheet 2nd Cassette (Tray 3). You cannot print envelopes from the standard 500-sheet Cassette (Tray 2). In the printer driver and Operator Panel the Multipurpose Tray is called Tray 1 and the optional 500-sheet 2nd Cassette is called Tray

3. Load no more than 10 envelopes in the Multipurpose Tray and 40 envelopes in the 500-sheet 2nd Cassette at one time. See Appendix B for a list of all supported envelope sizes. If you wish to print envelopes one at a time, see page 71.

note:

into the Multipurpose Tray and the 500-sheet 2nd Cassette (Tray 3). Please read directions carefully.

note: The Multipurpose Tray is referred to as Tray 1 in

the printer driver and Operator Panel. Choose Thick Paper in the printer driver or on the Operator Panel if the

envelope is made of paper above 24lb.

There are differences between loading envelopes

Preparing the Envelopes

If envelopes are wrinkling, try envelopes made from a different kind of paper. Generally, textured envelopes do not print well in laser printers.

1. Shufﬂe the envelope stack (A).

2. Then press down on the stack as shown (B).

Loading Envelopes into the Multipurpose Tray

1. Open and extend the Multipurpose Tray (C).

2. Load the envelopes with the address side facing up against the left side of the tray. The envelope ﬂaps should be on the left, facing down (D).

3. Adjust the MP Paper Guide to the envelope stack (E).

MP Paper Guide

68 SuperScript 1800 — User’s Guide

Caution! Do not use envelopes

that have fasteners, snaps, or windows. Also, do not use envelopes that seal with peel-off strips or pressure-sensitive adhesives. Printing on such envelopes can damage the printer.

Loading Envelopes into the 500-sheet 2nd Cassette

1. Remove the tray from the cassette unit (A).

2. Lift the lever on the left front of the cassette and release it

into the slot (B).

3. Press down on the bottom metal plate (C).

4. Make sure the Back Guide is positioned to the LTR index

mark. Otherwise, lift up on the back side of the guide and move it forward (D).

5. Lift the tab on the top of Side Guide 1 and slide it to the envelope size indicated on the tray bottom. You may need to use both hands for this step (E). Match the right side of Side Guide 1 to the index markings on the bottom of the tray.

USING THE PRINTER

Back Guide

Side Guide 1

Tray Front

Lever

Caution! There is a tight

spring attached to the tab on Side Guide 1. Avoid accidents by not pulling up too hard on the tab.

Printing Envelopes 69

6. Place envelope stack into the tray address side down and ﬂaps to the left. Load no more than 40 envelopes at a time.

7. Squeeze the tab on the Envelope Guide and lift slightly adjusting to the envelopes’ length (F).

8. Squeeze the tab on the Side Guide 2 and slide to secure

the envelope stack (G).

9. Reinsert the tray into the 500-sheet 2nd Cassette unit (H).

Side Guide 2

Envelope Guide

70 SuperScript 1800 — User’s Guide

Remember to reset the lever back into its locked position before you print regular paper!

Printing Envelopes From the Printer Driver

1. Format your envelopes in your computer application.

2. Set your application to print width-wise on the envelope and select the Multipurpose T ray (Tray 1) or optional 500sheet 2nd Cassette (Tray 3) as your destination. You cannot print envelopes from the standard 500-sheet Cassette (Tray 2).

note:

envelope. Nor can you print 10mm from the top, bottom or right edge.

From Windows 95/98 —open the print Properties dialog box and select Landscape in the Paper tab. Then select Tray 1 or 3 from the Paper Source option in the Paper tab.

From Windows NT —open the print Properties dialog box and select Landscape in the Paper tab. Select the Advanced tab and select Tray 1 or 3 from the Paper Source options.

From Windows 3.X —open the Printer Setup dialog box and select Landscape in the Orientation option. Select Tray 1 or 3 from the Paper source options. Click OK to close the Setup dialog box. Choose the Print command from the File menu and click OK.

From the Macintosh OS —choose Page Setup from the ﬁle menu, select the Landscape orientation icon, and click OK. Select Print from the File menu, choose Tray 1 (Manual), Tray 1 or Tray 3 from the Paper source pop-up menu, and click Print. If you select T ray 1 (Manual) as the paper source, you will be alerted to insert an envelope each time you print.

note:

Operator Panel if the envelope is made of paper above 24lb.

You cannot print 15mm from the left edge of the

Choose Thick Paper in the printer driver or on the

Printing Envelopes Manually From the Operator Panel

Follow the directions below to print envelopes manually from the Multipurpose Tray.

1. From the default Ready state Press the Go/Continue

button to take the printer ofﬂine.

2. Press the Menu button until the message PRINTING

appears on the display.

3. Press the Item button until SOURCE AUTO* appears on

the display.

4. Press the Value + button until the message SOURCE

TRAY 1-M

5. Press the Select/Cancel button. An asterisk appears after

the selection: SOURCE TRAY 1-M*.

6. Press the Item button until the message PAPER LETTER*

appears.

7. Press the Value+ button until the message PAPER COM

(or chosen envelope size) appears.

8. Press the Select/Cancel button. An asterisk appears after

the selection: PAPER COM 10*

9. Press the Go/Continue button to bring the printer back

online.

10. Feed the envelopes in the Multipurpose Tray one at a

time. Press the Go/Continue button for every envelope.

appears on the display.

USING THE PRINTER

Printing Envelopes 71

RINTING TRANSPARENCIES

1. Create the information you need printed on the transparencies within your application. Try printing on a plain sheet of paper ﬁrst for proper placement.

2. Specify Transparency in the printer driver (A) or on the Operator Panel (the Operator Panel can only show a selection for tranparencies if T ray 1 or Tray 1-M is already selected as your paper source).

3. Load up to 30 sheets in the Multipurpose Tray (Tray 1) (B).

note:

Multipurpose Tray.

You can only print transparencies from the

4. Adjust the MP Paper Guide to the transparencies.

For Best Results

• Use transparencies in letter or A4 size only.

• Transparencies must be able to withstand temperatures of 392°F (200°C) for at least 0.1 second.

• Keep the paper path clean. Transparencies are especially sensitive to dirt. If shadows appear on either the top or bottom of the sheets, refer to Chapter 7, “Maintaining Your Printer,” for instructions on how to clean the printer.

• Do not fan transparencies. The generated static electricity may cause transparencies to stick together and result in a paper jam.

• The best quality printing will be inside a 10 mm border around the edge of the transparency.

72 SuperScript 1800 — User’s Guide

Do not fan transparencies!

MP Paper Guide

10mm

Best Print Area

RINTING LABELS

Print labels as you would paper from the Multipurpose Tray (Tray 1). Keep in mind that printing labels, envelopes, thick paper, or transparencies takes slightly longer than plain paper.

Use letter or A4 size label sheets. Make sure all labels are attached to the backing sheet.

exposed backing sheet

AVOID

Avoid label sheets that have the backing sheet material exposed. Do not use label sheets with some labels already removed.

Be careful to align the label sheets in the Multipurpose Tray. When adding more label sheets, remove the ones already in the tray ﬁrst and carefully stack them together. Load no more than 30 label sheets at a time into the Multipurpose Tray.

USING THE PRINTER

Printing Labels 73

74 SuperScript 1800 — User’s Guide

CHAPTER 7

MAINTAINING YOUR PRINTER

VERVIEW

The SuperScript 1800 printer is designed for easy use and maintenance.This chapter explains basic maintenance and cleaning procedures that must be followed in order to maintain high print quality and efﬁcient operation. Included are instructions for the following maintenance tasks:

• Replacing the Toner Cartridge

• Cleaning the printer

• Moving the printer

note: See page 108, for information about ordering

printer supplies.

RECAUTIONS

Please take the following precautions when performing maintenance tasks

• Do not work inside the T op or Back Covers of the printer until it has cooled at least 15 minutes.

• Do not use ammonia-based cleaners. They may react with the toner in the cartridge.

• Do not use alcohol-based cleaners on the printer exterior. They may damage the plastic case.

• Do not expose the Toner Cartridge to direct sunlight or bright room light.

• Do not spill any liquid inside the printer or in the power cord connector.

• Turn off and unplug the printer while working inside the covers.

• Follow all directions carefully. Save this user’s guide for future reference.

• Do not attempt to service the printer yourself since opening some internal parts may expose you to high voltage or other hazards. Refer all servicing not explained in this user’s guide to qualiﬁed technicians. Call NEC Technical Support at 800-632-4650 for help.

EPLACING THE TONER CARTRIDGE

Part # 20-140 Replace the Toner Cartridge when you start seeing print

quality problems such as light images or white streaks across the page. The Operator Panel will display the TONER LOW message when the toner level is getting low.

The SuperScript 1800 Toner Cartridge will print approximately 8,000 pages before it needs to be replaced. To order another Toner Cartridge contact your NEC printer dealer or call 800-632-2326.

Follow these directions to replace the Toner Cartridge

note: Please shake the Toner Cartridge

thoroughly to loosen and distribute the toner inside, which may have settled during storage.

1. Open the Top Cover (A).

2. Pull out the used Toner Cartridge (B).

3. Remove the new Toner Cartridge from its bag and shake

it thoroughly, as shown, to distribute the toner (C).

4. Then rock the Toner Cartridge forward and back several

times (D).

5. Facing the front of the printer, gently place the new Toner

Cartridge inside (E) and close the printer (F).

When the printer does not contain a Toner Cartridge the message CLOSE COVERS may appear on the Operator Panel, even if the printer covers are closed.

76 SuperScript 1800 — User’s Guide

LEANING THE PRINTER

Clean the printer about every month. A thorough cleaning consists of wiping out the inside Toner Cartridge area, cleaning the internal laser scanning unit, and cleaning the outside of the printer.

Carefully follow these directions.

1. Turn off the printer. Open the Top Cover (A).

2. Remove the Toner Cartridge (B).

3. Using a soft lint-free cloth, gently wipe the internal toner cartridge area (C).

4. Detach the Laser Brush (D) and slide it horizontally across the laser scanning unit track as shown (E).

5. Replace the Laser Brush.

MAINTAINING YOUR PRINTER

Directions continued on next page

Cleaning the Printer 77

6. Close the Top Cover (F).

7. Using a clean soft cloth, wipe off any stains or dust from

the printer’s exterior (G).

note:

on plastic parts of the printer.

Do not use strong solvents or abrasive cleansers

8. If toner marks have been appearing on the back of your printouts you should also print out a Fuser cleaning sheet from the Operator Panel (see page 50).

78 SuperScript 1800 — User’s Guide

OVING THE PRINTER

Follow the procedure below when moving the printer.

1. Turn off the printer (A).

2. Unplug the Power Cord and any connecting cables from

the printer (B).

3. If applicable, remove the printer from the 500-sheet 2nd

Cassette and place it on a sturdy surface or cart (C).

4. If you are shipping your printer, repack it in its original packaging and box.

MAINTAINING YOUR PRINTER

Lift the printer properly!

Moving the Printer 79

80 SuperScript 1800 — User’s Guide

CHAPTER 8

PRINTER OPTIONS

VERVIEW

There are six available options for upgrading your SuperScript 1800 printer to help meet your printing needs and requirements.

• 500-sheet 2nd Cassette

• Printer Memory Upgrade

• PostScript Level 2 Upgrade Kit

• IrDA and Serial Interface Upgrade Kit

• Apple LocalTalk and Serial Interface Upgrade Kit

• 10/100Base-TX Network Interface Kit Except for the optional 500-sheet 2nd Cassette, the printer

must have its side cover removed because the options must be installed on the printer Controller Board. This is a simple procedure and is described in this chapter.

note:

options, see Chapter 10, “Technical Support.”

Printer memory modules are available at your local computer retailer.

For information about ordering SuperScript 1800

Printer Options

500-sheet 2nd Cassette

Order Number: 20-140

PostScript Level 2 Upgrade Kit

Order Number: 1802

IrDA (Infrared) and Serial Interface Upgrade Kit

Order Number: 1803

Apple LocalTalk and Serial Interface Upgrade Kit

Order Number: 1804

10/100Base-TX Network Interface Kit

Order Number: 1805

NSTALLING THE

500-

(Order No.1801) The optional 500-sheet 2nd Cassette can be used for

increasing the overall paper capacity of the printer and for print jobs that require printing on many envelopes.

To install the 500-sheet 2nd Cassette:

1. Turn the printer off.

2. Remove all cables (A).

3. Assure there is plenty of room around and above the

4. Put the 500-sheet 2nd Cassette next to the printer.

Installing the 500-sheet 2nd Cassette

SHEET 2ND CASSETTE

printer to work. Remove the 500-sheet 2nd Cassette from its packaging.

5. Keeping the printer level, lift the printer up and onto the

500-sheet Cassette as shown (B).

6. Reconnect all cables.

7. Turn on the printer (C).

8. Assure “READY” appears on the Operator Panel display.

9. If you are using the Windows PostScript printer driver, open the properties window for the driver, view the

Device Options (if using Windows 98 or 98) or Device Settings (if using Windows NT 4.0), and assure that the

optional cassette is selected.

10. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

82 SuperScript 1800— User’s Guide

Connector

note: The Operator Panel and the

Properties Window for each printer driver refers to the 500-sheet 2nd Cassette as Tray 3.

CCESSING THE

RINTER CONTROLLER BOARD

The printer Controller Board manages and controls all printer functions. It is also the place where all the upgrade kits, described later in this chapter, are installed.

Use this procedure to get access to the Controller Boar d when installing the following upgrades.

• Printer Memory Upgrade

• PostScript Level 2 Upgrade

• IrDA and Serial Interface Upgrade

• LocalTalk and Serial Interface Upgrade

• 10/100Base-TX Network Interface Upgrade

Accessing the Printer Controller Board

To access the Controller Board:

1. Turn off the printer.

2. Pull out the 500-sheet Cassette tray (A).

3. Disconnect all cables from printer.

4. Position the printer so the right side of the printer can be worked on.

5. Remove screws from the side cover then open back cover (B).

6. Pull tab to release the side cover (C).

7. Slide side cover towards the back of the printer (D).

8. Rotate the side cover away from printer (assure wiresnaps on the parallel port are not in the way), then lift the side cover away (E).

9. Loosen top screw of controller board cover, remove remaining 4 screws, then remove the metal cover (F).

PRINTER OPTIONS

D E

B C

Accessing The Printer Controller Board 83

RINTER

One of the uses for printer memory is for temporarily storing a print job while it is being processed. The more memory installed in the printer , the more efﬁciently it can process one or more print jobs.

Your SuperScript 1800 printer comes with 12MB of memory, and can be upgraded to 132MB using 60ns, or faster, 72-pin EDO DRAM SIMMs.

The printer has a Controller Board with two SIMM slots for memory. The SIMM slots can be upgraded with 8MB, 16MB, 32MB, and 64MB SIMMs. If both slots are going to contain SIMMs, they must be of the same size.

The 12MB of memory that comes with your printer is in the form of 4MB built into the controller board and 8MB installed in the SIMM slots.

Installing Printer Memory

EMORY UPGRADE

To install a SIMM:

1. Remove the printer side cover and access the printer controller board as described on page 83.

2. Position the printer so you have access to the controller board.

3. Figure (A) shows the controller board and the location of 2 SIMM slots used for printer memory.

4. Locate the notch on the SIMM (B).

5. Position the SIMM into a slot so that the notch is at the bottom (C).

6. Snap the SIMM into position (D).

7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables.

8. If your computer is running Windows 3.1x, 95, 98, or NT 4.0, adjust the printer driver properties so the new printer memory size is recognized. Typically, the adjustment is made in the Device Options tab. The See Chapter 4, “Printer Software,” for more information.

9. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

2 slots for memory SIMMs

84 SuperScript 1800— User’s Guide

Notch

OSTSCRIPT LEVEL

(Order No. 1802) Install the PostScript Level 2 Upgrade for computers that

must send their print jobs as PostScript ﬁles. Macintosh computers send their print jobs as PostScript ﬁles. Windows computers send print jobs as PostScript ﬁles if they are using the Windows PostScript printer driver.

Installing the kit involves gaining access to the printer Controller Board and installing a single PostScript SIMM.

To install the PostScript Level 2 SIMM:

1. Remove the printer side cover and access the printer controller board as described on page 83.

2. Position the printer so you have access to the printer controller board.

3. Figure (A) shows the controller board and the location of the PostScript SIMM slot.

4. Locate the notch on the SIMM (B).

Installing a PostScript Level 2 Upgrade

2 U

PGRADE

5. Position the SIMM into the slot so that the notch is at the

bottom (C).

6. Snap the SIMM into position (D).

7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables.

8. If not already done, perform the following tasks:

• For computers running Windows, install a Windows

PostScript printer driver as described by Chapter 3, “Installing the Software.”

• For Macintosh computers, install the LocalTalk and

Serial Interface Upgrade as described on page 88, then conﬁgure your Macintosh as described in Chapter 3, “Installing the Software,” on page 18.

9. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

PRINTER OPTIONS

Install the PostScript module into the ﬁrst slot

Notch

PostScript Level 2 Upgrade 85

IRDA

PGRADE

(Order No. 1803) An IrDA Interface Card is a device that uses infrared light to

transmit a print job from your computer to the printer. It can be used to substitute the parallel printer cable. The IrDA Interface Card also has a serial port for making a serial connection between your computer and the printer.

AND SERIAL INTERFACE

System Requirements

To use IrDA, your computer must be running Windows 95 or 98, have an IrDA interface, have an IrDA driver, and the NEC IrDA Interface Upgrade Kit.

IrDA Card Installation

To install the IrDA Interface Card:

1. Remove the printer side cover and access the printer

Installing the IrDA and Serial Interface Upgrade

Controller Board as described on page 83.

2. Position the printer so you have access to the back.

3. Remove screw from the metal back plate (A).

4. Insert IrDA Interface Card into printer (B).

5. Connect card with socket on Controller Board (C).

6. Use screw, removed in Step 3, to fasten the card (D).

7. Use the procedure in Step 1 as guide to replace the printer side cover, 500-sheet Cassette tray, and cables.

IrDA and Serial Connection

This section describes how to connect your computer to the printer’s IrDA and serial ports, and how to conﬁgure your computer’s operating system for using these connections.

To complete the IrDA connection:

1. Connect the IrDA adapter to IrDA port (E).

2. Aim the adapter at your computer’s IrDA sensor. Do not allow more than three feet of separation (F).

86 SuperScript 1800— User’s Guide

Connect to socket on controller board

3 feet or less

3. Follow the instructions supplied with your computer’s infrared adapter to conﬁgure your computer for use.

4. Open the Details tab of your printer driver properties window (see Chapter 4, “Printer Software,”for more information).

5. From the Print to the following port drop-down list, select Infrared Serial (COM) Connection Port or Infrared Printer (LPT) Port .

6. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

To complete the serial connection:

1. Connect one end of a 9-pin shielded serial cable (not included with the upgrade kit or printer) to the serial port on the interface card.

2. Connect the other end of the cable to your computer’s serial port.

3. Open the properties windows for your printer driver:

• From the Windows Start button, point to Settings ,

then click on Printers .

• Right-button click on your computer’s default

printer driver.

• Select Properties to open the printer properties

window.

• Click on the Details tab.

4. From the Print to the following port drop-down list, select COM 1 or COM 2. The selection is based on which port the serial cable is connected to.

5. Click OK.

6. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

PRINTER OPTIONS

IrDA and Serial Interface Upgrade 87

PPLE LOCALTALK AND

ERIAL INTERFACE UPGRADE

(Order No. 1804) A LocalTalk interface is a device that uses an AppleTalk cable

to connect a Macintosh computer with the printer . Other than a network connection, this is the only method for connecting the printer to a Macintosh.

The interface card also has a 9-pin serial port, but it is only for connecting to computers running Windows 95 or 98.

Hardware Requirements

Since Macintosh computers send their print jobs in the PostScript language, the printer must be upgraded to interpret the PostScript language. This requires the PostScript Level 2 Upgrade Kit (Order No. 1802) be installed in the printer. For more information about this kit, see page 85.

Apple LocalTalk involves connecting the computer and printer directly to each other using a LocalTalk cable. The cable is supplied by Apple and your local computer retailer.

Software Requirements

The SuperScript 1800 printer can receive print jobs from Macintosh computers running Mac OS 7.1 and higher.

Interface Card Installation

To install the Interface Card:

1. Remove the printer side cover and access the printer Controller Board as described on page 83.

2. Position the printer so you have access to the back.

3. Remove screw from the metal back plate (A).

4. Insert the Interface Card into the printer (B).

5. Connect card with socket on Controller Board (C).

6. Use screw, removed in Step 2, to fasten the card (D).

7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables.

LocalTalk and Serial Connection

This section describes how to connect your Macintosh to the interface card’s LocalTalk port, and how to conﬁgure your Macintosh for using this connection.

The serial port on the interface card is reserved for computers running Windows 95 or 98.

To complete the LocalTalk connection:

note:

from a local area network.

1. Connect one end of a LocalTalk cable (not included with the upgrade kit or printer) to the LocalTalk port on the interface card (E).

2. Connect the other end of the LocalTalk to your Macintosh computer .

3. Insert the SuperScript 1800 Solutions CD into your Macintosh and the SS1800 window will appear.

4. Double-click the SuperScript 1800 Installer icon to begin installing the printer software. Follow the instructions presented on the monitor to complete the install.

5. From the Apple menu, select Chooser to open the Chooser window.

6. From the left pane of the Chooser window, select a LaserWriter 8 printer driver and the NEC SuperScript 1800 will appear in the right pane of the window.

If no driver is available, see the Mac OS Help for information about installing a LaserWriter 8 driver.

7. Click Create to setup the printer . When cr eated, the NEC SuperScript 1800 icon will appear on the desktop.

8. Close the Chooser window.

9. From the Apple menu, point to Control Panels then click AppleTalk to open the AppleTalk dialog box.

10. From the Connect Via drop-down list, select Printer Port.

11. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

This procedure will disconnect your Macintosh

88 SuperScript 1800— User’s Guide

To complete the serial connection:

note:

for computers running Windows 95 or 98.

The serial port on the interface card is reserved

1. Connect one end of 9-pin shielded serial cable (not included with the upgrade kit or printer) to the serial port on the interface card.

2. Connect the other end of the cable to your computer’s serial port.

3. From your computer, open the properties windows for your printer driver.

• From the Windows Start button, point to Settings ,

then click on Printers .

• Right-button click on your computer’s default

printer driver icon.

• Select Properties to open the printer properties

window.

• Click on the Details tab.

Installing the LocalTalk and Serial Interface Upgrade

4. From the Print to the following port drop-down list, select COM 1 or COM 2. The selection is based on which port the serial cable is connected to.

5. Click OK.

6. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

PRINTER OPTIONS

Connect to socket on controller board

Apple LocalTalk and Serial Interface Upgrade 89

10/100B

ETWORK INTERFACE UPGRADE

(Order No. 1805) A 10/100Base-TX Network Interface Card (NIC) is a device

for connecting the printer to an Ethernet network. A Category 5 network cable is used for interconnecting the NIC with the network. The NIC can automatically determine if it is connected to a 10-MB or 100-MB network.

The procedure in this section only describes how to install the NIC. For information about conﬁguring the printer for the NIC, see the NEC SuperScript 1800 Network Conﬁguration Guide.

Installing the 10/100Base-TX Network Interface Upgrade

ASE

-TX

NIC Installation

To install the Network Interface Card:

1. Remove the printer side cover and access the printer Controller Board as described on page 83.

2. On the back of the printer, remove the two screws from

the metal back plate (located on Interface Panel), then remove plate (A).

3. Insert NIC into socket on controller board (B).

4. Use screw, removed in Step 2, to fasten the card (C).

5. Use the procedure in Step 1 as guide to replace printer side-panel, 500-sheet Cassette, and printer cables.

6. Connect Category 5 network cable to NIC.

7. Conﬁgure the printer for the NIC as described in the NEC SuperScript 1800 Network Conﬁguration Guide.

8. Conﬁrm the installation by printing a printer conﬁguration page as described on page 51.

Connect to socket on controller board

90 SuperScript 1800— User’s Guide

Interface Panel

CHAPTER 9

TROUBLESHOOTING

IMPLE TROUBLESHOOTING

Here are some simple resolutions to occasional printer problems.

VERVIEW

This chapter tells you how to resolve problems with your printer’s operation.The following subjects are explained:

• Print quality maintenance

• Simple troubleshooting

• Clearing paper jams

• Output quality problems

• PostScript problems

RINT QUALITY

Here are some suggestions for maintaining the highest print quality from your printer.

• Replace the Toner Cartridge as soon as the display indicates that replacement is necessary.

• Use high-quality paper or transparencies to obtain sharp, crisp characters and maximum contrast.

• Follow the cleaning procedures described in Chapter 7, “Maintaining Your Printer.”

AINTENANCE

Problem

Power light is off Check that the power cord is plugged

into a live power outlet and the printer power switch is turned on.

Power light is on but printer does not print

Printer does not operate by pressing the GO button

Printer does not print from software application

Printed data is not sent to the printer

• Verify that the Ready indicator

light is on (if it is not, press the Go button).

• V erify that all interface cable connections are tightly secured.

Turn the printer off, and then on again.

• From the Windows Start button, point to Settings , then select Printers .

• Select PCL6, PCL5e, or PS printer icon.

• From the File menu, select Default Printer .

• Check the printer cable connections (See page 13 and14.)

• Check the printer port on your computer.

Solution

Paper does not print to the output tray

Paper does not stack correctly

Check for paper jam or misfeed.

Make sure that the paper weight is between 16 and 43 lb.

APER JAM PROBLEMS

This section explains how to prevent and remove paper jams. There are several things you can do to prevent paper jams.

• Make sure the paper in not folded, wrinkled, or curled.

• Do not overﬁll the paper trays.

• Use paper, envelopes, labels, and transparencies that match the printer’s media speciﬁcations (see Appendix B).

• Store all media in a dry location.

Jam Recovery feature

One of the SuperScript 1800 Operator Panel options is Jam Recovery. The default setting for Jam Recovery is Off.

If Jam Recovery is set to On, the printer will attempt to reprint lost pages of a PostScript print job after a jam is cleared, as long as you do not turn off the printer. There may be some sacriﬁce to memory while the printer attempts to recover from a paper jam. This is especially true when printing in duplex mode.

The ability of the printer to reprint jammed pages will depend on the complexity and number of pages involved in the original print job. If more than two pages are involved in the jam, the likelihood of recovery will diminish.

Jam Recovery can only be set in the Operator Panel menu tree (see page 58).

note:

jam. If the Jam Recovery setting is “On,” the printer will automatically reprint lost pages after a jam is cleared.

Do not turn the printer off before clearing a paper

Understanding the Paper Path

The following illustration shows the printer’s paper path. Understanding this path will help you locate paper jams. The paper is picked up from the Multipurpose T ray, Cassette T ray, or 2nd Cassette Tray and passed under the Transfer Drum. It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer . Paper jams occur in the following three areas:

1. The input tray feed area. Error message on the Operator Panel will report JAM– TRAY.

2. The engine area. Error message on the Operator Panel will report JAM–TOP or JAM–BACK.

3. The duplex area. Operator Panel will report

JAM DPX–TRAY or JAM DPX–BACK.

note:

that the area should be checked, repaired, or cleaned.

Frequent jams occurring in a speciﬁc area indicate

SuperScript 1800 Paper Path

JAM–TOP

JAM–BACK

92 SuperScript 1800 — User’s Guide

JAM –TRAY

JAM DUPLEX– TRAY

JAM DUPLEX–BACK

Clearing Paper Jams

Follow these suggestions when attempting to clear paper jams.

• To avoid damage to rollers, always remove jammed paper gently.

• Try to remove jammed paper without tearing it. Any pieces of paper left in the printer, whether large or small, can obstruct the paper path and cause further jams.

Message Explanation

Indicates the paper has jammed as it was being fed into the printer from either the Multipurpose T ray or one of the Cassette Trays. Access is through the tray area. (See pages 94 and 95 for information on removing this jam.)

Indicates the paper has jammed as it was moving under the Toner Cartridge. Access is through the Top Cover. (See page 98 for information on removing this jam.)

Indicates the paper has jammed after the ﬁrst side was printed. Access is through the Back Cover. (See page 97 for information on removing this jam.)

note:

on the Operator Panel persists, open and close the Top Cover. This should clear the jam message.

If, after clearing the paper jam, the jam message

TROUBLESHOOTING

Indicates the paper has jammed in the Duplex Unit. Access is through removing the Cassette Tray. (See page 96 for information on removing this jam.)

Indicates the paper has jammed after the ﬁrst side was printed. Access is through the Back Cover. (See page 97 for information on removing this jam.)

Paper Jam Problems 93

Paper Jams in the Multipurpose Tray Area

Follow these directions to clear paper jams that occur when a misfeed happens in the Multipurpose Tray (Tray 1) area. When this happens the Operator Panel will display

JAM-TRAY.

1. If a paper edge is visible in the feed area, use both hands

to gently pull the paper out of the printer (A).

2. Remove any remaining paper from the Multipurpose

Tray (B).

3. Reload the paper back into the Multipurpose Tray (C).

4. Open the Top Cover (D).

5. Close the Top Cover (E).

note:

order to clear the paper jam message from the Operator Panel display.

The Top Cover must be opened and closed in

A B

94 SuperScript 1800 — User’s Guide

NEC SuperScript 1800N User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual