NEC SuperScript 1450N User Guide

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SUPERSCRIPT 1450

USER’S GUIDE

May, 2000

703-A0445-001

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC T echnologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system conﬁguration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of speciﬁc product conﬁgurations and applications must be determined by the customer and is not warranted by NEC Technologies.

To allow for design and speciﬁcation improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited.

Microsoft, Windows, Windows 95, Windows 98, Windows NT, Windows 2000, and MS-DOS are registered trademarks of Microsoft Corporation.

PostScript® is a trademark of Adobe Systems Incorporated. All other product, service, brand, or trade names used in this

publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations.

Table of Contents (preliminary)

INTRODUCTION 7 Overview 7 SuperScript 1450 Highlights 7 Printer Options 7 System Requirements 8 Hardware Requirements 8 SuperScript 1450/1450N Features 8 Printer Driver Features 8 Status Monitor 9 Energy Saving 9 GETTING STARTED 11 Overview 11 Safety Instructions 11 Selecting a Location 11 Unpacking 12 Checking Printer Contents 13 Identifying Printer Parts 14 Front View 14 Back View 14 Back Internal View 14 Installing the Toner Cartridge 16 Loading The 550-sheet Cassette 18 Changing Paper Sizes 20 Connecting the Printer Locally 21 Connecting the Printer With USB 22 Printing a Settings Page 23 INSTALLING THE SOFTWARE 25 Overview 25 Windows Software Content 25 Installing the Software 25 Removing Printer Software 27

Software for Windows NT 4.0 27 Installing the Software 27 Removing Printer Software 27 Software for the Macintosh 27 Software Requirements 28 Hardware Requirements 28 Installing the Software 28 THE OPERATOR PANEL 31 Overview 31 Operator Panel Buttons 31 Operator Panel Lights 32 Operator Panel Light Messages 33 USING PRINT MEDIA 35 Overview 35 Choosing Paper 35 Printing to the Output Trays 36 Using the Face-up Output Tray 37 Using Tray 1: the Multipurpose Tray 38 Printing Manually 40 Printing Envelopes 41 Printing Labels 42 Printing on Transparencies 43 Printing on Letterhead 44 Printing on Card Stock 45 PRINTER TASKS 47 Overview 47 Basic Document Printing 48 Accessing Printer Properties 49 Canceling a Print Job 50 Canceling a Job From the Operator Panel 50 Canceling a Job from the Printer Folder 50 Saving Toner 50 Manual Duplexing 51 N-Up Printing 53

iii

Booklet Printing 54 First Page Printing 56 Scale Printing 56 Poster Printing 57 Printing Watermarks 58 Using Page Overlays 59 Creating a New Overlay 59 Using a Page Overlay 59 Setting Graphic Properties 61 MAINTAINING YOUR PRINTER 63 Overview 63 Precautions 63 Internal Maintenance 63 Replacing the Toner Cartridge 64 Cleaning the Printer 65 Moving the Printer 66 PRINTER OPTIONS 69 Overview 69 Installing the 500-sheet 2nd Cassette 70 Accessing The Printer Controller Board 71 Printer Memory Upgrade 72 PostScript Level 2 Upgrade 73 TROUBLESHOOTING 75 Overview 75 General Printing Problems 75 Error Messages 77 Operator Panel Error Messages 77 Print Quality Problems 79 Solving Print Quality Problems 79 Paper Jam Problems 83 Tips for Avoiding Paper Jams 83 Understanding the Paper Path 83

Clearing Paper Jams 84 84 Paper Jams in the Input Area 84 Paper Jams in the Engine Area 85 Paper Jams in the Output Area 86 Paper Jams in the Auxiliary Tray 87 Common Windows Problems 88 Common Macintosh Problems 88 Common PostScript Problems 90 CUSTOMER SERVICE 91 Overview 91 Assistance Nearby 91 Help From Within Your Company 91 Help From Your Dealer 91 NEC Technical Support 91 How to Contact NEC 91 Ordering Supplies 92 NEC Warranty and Service 93 NEC Service Contracts 93 SuperScript 1400 Series Printer Limited Warranty 93 Warranty Period 93 Warranty Coverage 93 Warranty Support 94 Obtaining Warranty Service 94 Limitation of Damages and Implied Warranties 94 PRINTER SPECIFICATIONS 95 Operating Specifications 95 Media Specifications 97 Guidelines 97 THE REMOTE CONTROL PANEL 101 Overview 101 Windows Software Content 101 Installing the Software 101 Removing Printer Software 103

Software for Windows NT 4.0 103 Installing the Software 103 Removing Printer Software 103 Software for the Macintosh 103 Software Requirements 104 Hardware Requirements 104 Installing the Software 104 SAFETY INFORMATION 107 Laser Safety 107 CDRH Regulations 107 Ozone Emission 107 FCC Statement 108 THE STATUS MONITOR 109

CHAPTER 1

INTRODUCTION

VERVIEW

The fully-featured NEC SuperScript™ 1450 and 1450N laser printers offer the best value today for dependable monochrome printing. They deliver high resolution results perfect for business presentations and reports. The Multipurpose Tray, 550-sheet Cassette, and optional 550sheet 2nd Cassette combine to hold 1,200 sheets of paper.

The SuperScript 1450 and 1450N has been designed to support all major personal computer operating systems, including: DOS, Windows® 3.1x, Windows® 95/98, Windows 2000, and Windows NT® 4.0. Macintosh System 7.x and 8.x are supported with the optional 10/100Base-TX network interface card (NIC). These networking features allow users or workgroups on a TCP/IP, Novell® Netware®, DLC/LLC, or Apple EtherTalk® network to share the printer.

The following section reviews the features and options that will allow you to take full advantage of your SuperScript 1450 or 1450N’s capabilities.

Printer Options

You can add these options to increase productivity and performance.

• 550-sheet/40-envelope 2nd Cassette

• Industry standard 72-pin DRAM SIMM’s

• PostScript® Level 3 Upgrade Kit

• Apple® LocalTalk® and Serial Upgrade Kit

• 10/100Base-TX internal Network Interface Card for model 1450

note:

familiar with your computer and/or network conﬁguration, and that your system is conﬁgured and operating properly.

The instructions in this guide assume that you are

NEC

rip

t 1

SuperScript 1450 Highlights

• Prints up to 12 pages per minute

• PCL6 printer language

• 1,200 dpi

• A 66MHz RISC processor

• 4 MB of RAM standard, expandable to 132 MB

Art to Change!

The SuperScript 1450/1450N Laser Printer

System Requirements

Your SuperScript 1450 or 1450N printer and software can operate using the following minimum system conﬁgurations.

Windows Operating System

• Microsoft Windows 95/98, Windows 2000, or Windows NT 4.0

• 486 or higher CPU

• CD-ROM drive

• 5 MB of free hard disk space

• 8 MB or more of RAM

Macintosh Operating System

• MacOS 7.1 or higher

• CD-ROM drive

Hardware Requirements

You need to provide the following additional hardware to setup and connect your printer.

• For a direct connection, an IEEE 1284-compliant parallel cable.

UPERSCRIPT

EATURES

The features of the SuperScript 1400 Series printer give you many ways to customize your print jobs. These include:

• PCL6 printer drivers and the optional SuperScript 1450 PostScript Level 3 driver

• From within your software application

• The printer’s Remote Control Panel

Needs Editing

1450/1450N

Printer Driver Features

Manual Duplex Printing

Duplex printing or “duplexing” allows you to manually print on both sides of the paper. You can use manual duplex printing two ways.

Choosing binding orientation along the long edge of the paper as in a magazine.

Choosing binding orientation along the short edge of the paper as in a calendar.

The duplexing feature can be accessed from the printer driver’s Properties pages or from the Operator Panel.

Long Edge

Short Edge

lets you have the

• If you are connecting a SuperScript 1450N printer or if you have installed the optional 1450 NIC, you will need a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-TX Ethernet.

note:

card (NIC) automatically detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, NEC recommends that you use shielded cable when connecting to 100 Mbps Ethernet.

8 Chapter 1, Introduction

The SuperScript 1450N with a network interface

Proof Sheets

This layout mode allows you to print out a reduced version of your document or booklet. It lets you scan multiple pages at a glance and is accessible through the Layout Mode area of the Finishing tab in your Window’s driver.

Watermarks

With the watermark feature found in the Window’s printer driver you can superimpose a line of text diagonally across your ﬁnal output. Typical examples of watermarks are

ORIGINAL

the words “Draft” or “Conﬁdential.”

Scale to Paper Size

This feature allows you to scale your print job to any supported paper size regardless of the digital document size. This can be useful when you want to check the detail in a small ﬁle.

Status Monitor

The SuperScript Status Monitor keeps track of the connection between your PC and your printer. Printer status messages, such as “Paper Needed in Tray 1” show up on your screen. See Appendix XX for more information on this useful featur e.

Unfortunately, the Status Monitor cannot monitor a printer connected to a network.

Energy Saving

The SuperScript 1450 and SuperScript 1450N printers meet the requirements of the Environmental Protection Agency’s ENERGY STAR ® Computers program

for printers. The purpose of this program is to promote the manufacturing and marketing of energyefﬁcient ofﬁce automation equipment, thereby potentially reducing combustion-related pollution. (The Energy Star emblem does not represent EPA endorsement of any product or service.) As an ENERGY STAR partner, NEC has determined that this product meets the ENERGY STAR guidelines for energy efﬁciency.

ENERGY STAR is a U.S. registered mark.

INTRODUCTION

SuperScript 1450/1450N Features 9

10 Chapter 1, Introduction

CHAPTER 2

GETTING STARTED

VERVIEW

This chapter tells you how to safely set up your printer and begin printing right away. Included are instructions for

• Selecting a location and unpacking

• Checking printer contents and identifying printer parts

• Unpacking the standard 550-sheet Cassette

• Installing the Toner Cartridge

• Loading the 550-sheet Cassette

• Connecting the printer to your computer

AFETY INSTRUCTIONS

To protect yourself and your equipment from possible damage, always follow these precautions.

• Protect the printer from dampness or spills.

• Save the printer box and all packing materials that came

with your printer in case you need to ship it later.

• Do not block or cover the vent on the left side of the printer.

• Unless otherwise indicated in this guide, do not attempt to repair or modify the printer yourself.

• Read the installation instructions carefully before you plug in your printer, and follow all warnings.

• Keep this User’s Guide handy for reference.

• The fuser area, under the Top and Back Covers is very hot. Let the printer cool before touching these areas.

WARNING!

grounded. It comes with a three-wire grounding plug. This plug will only ﬁt a grounded AC outlet or power strip. This is a safety feature. Do not defeat the purpose of the grounding plug by removing the third pin.

ELECTING A LOCATION

Select a level, stable place with adequate space for air circulation and opening covers and trays. The area should be well ventilated and away from direct sunlight or sources of heat, cold, and humidity. See image below for clearance space. Do not set the printer close to the edge of your desk or table!

This printer is intended to be electrically

note: In order for this printer to

work, it is very important to properly install the printer driver software after the printer is connected. See Chapter 3 for speciﬁc installation instructions for your operating system.

Keep printer vent

unobstructed

allow 4”

on left side

14”

12”

13”

For more details on printer dimensions see page 96.

NPACKING

Follow these steps to safely unpack the printer.

1. Open the top cover of the packing box and remove the Accessory Kit, QuickStart Guide, Toner Cartridge, and Power Cord

2. Carefully lift the printer out of the box

(A)

(B)

. Use the hand

grips on both sides of the printer.

3. Make sure all items are included in your box (see the list on the next page).

4. Remove any packing tape from the printer.

5. Remove the 550-sheet Tray from the printer and remove any packing tape

(C)

Unpacking the Printer

Hand Grip

The front of the printer should be facing you when you lift it!

This printer weighs about 29 lbs.

note: Do not discard the box and

packing material.

12 Chapter 2, Getting Started

HECKING PRINTER CONTENTS

Take a moment to verify that the following items were included in your printer box.

• SuperScript 1450 or 1450N Printer

• 550-sheet Cassette (already installed in printer)

• QuickStart Guide

• Accessory Kit (contained in an envelope)

• Power Cord

• Toner Cartridge

QuickStart Guide

GETTING STARTED

If any items are missing or damaged, contact the store where you purchased the printer.

T oner Cartridge

Accessory Kit

• SuperScript 1450 User’s Guide

• SuperScript 1450 Network Guide

(included with 1450N model)

• SuperScript 1450 Solutions CD

• ServiceXpress Brochure

Not Included …

To connect your printer,

you need to provide the

proper cable.

For local connection:

IEEE 1284-compliant Bidirectional Parallel Cable

Power Cord

note: Save the box and packing

material.

For USB connection:

Certified USB Cable

Checking Printer Contents 13

DENTIFYING PRINTER PARTS

Use the illustrations on the facing page to identify standard parts for the SuperScript 1450 or 1450N.

Front View

•

Operator Panel

(LEDs).

•

Hand Grips

•

Top Cover

serves as the Main Output Tray).

•

Main Output Tray

•

Multipurpose Tray

amounts of paper, envelopes, labels, or transparencies.

Referred to as Tray 1 in the printer driver.

•

550-sheet Cassette Tray 2 in the printer driver

•

Paper Level Indicator

paper level.

—has two control buttons and four lights

—used for lifting printer.

—provides access to the Toner Cartridge (also

—holds up to 250 printed sheets.

—drops open to hold various

—standard input tray.

—a see through window showing

Referred to as

Back View

•

Back Label

necessary for warranty registration.

•

Back Cover

•

Interface Panel

added options such as a network interface card (NIC).

•

Power Cord Connector

•

Power Switch

•

Back Vent

—contains the printer’s serial number

—serves as an output tray when opened.

—contains the Controller Board and any

—for attaching the Power Cord.

—for turning on and off the printer.

—allows ventilation.

Back Internal View

•

Fuser Unit

the paper.

•

Face-up Output Tray

•

Feed Roller

—uses heat and pressure to adhere image to

—receives heavier printed media.

—Feeds media to the Face-up Output Tray.

14 Chapter 2, Getting Started

Important Printer Parts

GETTING STARTED

FRONT VIEW 1450 Model

Top Cover

Multipurpose Tray (Tray 1)

550-sheet Cassette

(Tray 2)

Paper Level Indicator

BACK VIEW

Interface Panel

FRONT VIEW with the Optional 550-sheet 2nd Cassette

Main Output Tray

Operator Panel

Hand Grip

550-sheet 2nd Cassette

(Tray 3)

BACK INTERNAL VIEW

Fuser Unit

Back Cover

(Face-up Output Tray)

Side V ent

Power Switch

Power Cord

Connector

Face-up Output Tray

Feed Roller

Identifying Printer Parts 15

NSTALLING THE TONER CARTRIDGE

1. Lift the Top Cover

2. Remove the Toner Cartridge from its bag open the shutter or touch the shiny green material on the underside of the Toner Cartridge.

3. Pull the end of the sealing tape straight out of the Toner Cartridge

4. Hold the cartridge horizontally and shake as shown about 10 times

5. Rock the T oner Cartridge forwar d and back several times

(D)

(A, B)

(C)

. Do not

(E)

(F)

. Please shake the Toner Cartridge thoroughly to loosen and distribute the toner inside, which may have settled during storage.

Caution!

Toner Cartridge covered until you are ready to install it.

6. Locate the cartridge slots on the inside of the printer

To prevent damage from light, keep the

(G)

Art being altered

This art will show other hand!

16 Chapter 2, Getting Started

7. Notice that the slots on both sides are curved

8. Grasp the handle and into the printer

9. The Toner Cartridge will click into place

10. Close the Top Cover

(I)

gently

(K)

guide the Toner Cartridge

(J)

(H)

GETTING STARTED

Installing the Toner Cartridge 17

OADING THE 550-SHEET CASSETTE

The 550-sheet Cassette (Tray 2) can hold up to 550 sheets of medium weight paper—letter size (U.S.), legal, folio or A4. See Appendix B, “Media Speciﬁcations,” for a complete list of paper that can be used.

1. Pull the 550-sheet Cassette tray out of the printer (A).

2. Push down the metal plate in the bottom of tray (B).

3. Load paper print-side down (C).

4. Make sure the paper stack is ﬂat and that it ﬁts under the

metal tab (D).

note: To adjust tray for different paper sizes, see page

20.

note: The 550-sheet Cassette will

be referred to as T ray 2 in the printer driver and Operator Panel.

Do not overfill the cassette!

Print-side down

Metal T ab

18 Chapter 2, Getting Started

5. You can ﬁll the tray up to the Paper Limit Line on the

Back Paper Guide of the tray (E).

6. Slide the tray back into the printer (F). Directions for

adjusting the paper tray size are in the following section, “Changing Paper Sizes.”

Paper Limit Line

7. The Paper Level Indicator will show how much paper is

is left in the tray (G).

GETTING STARTED

Loading The 550-sheet Cassette 19

CHANGING PAPER SIZES

1. To adjust for different paper lengths pinch the metal tab

on the Back Paper Guide (A).

2. Slide the Back Paper Guide so that the pointer matches

the desired size (B).

3. After loading media print-side down, pinch the Side

Guide and slide it until it slightly touches the media (C).

4. If necessary, pinch and adjust the Back Corner Guide as

shown (D).

Back Paper Guide

LGL

FOLIO

LTR

EXEC

JIS B5

Print-side down

Do not overfill the cassette!

20 Chapter 2, Getting Started

note: The 550-sheet Cassette will

be referred to as T ray 2 in the printer driver and Remote Control Panel.

CONNECTING THE PRINTER LOCALLY

T o connect the SuperScript 1450 printer locally with a parallel connection, we recommend using an IEEE 1284-compliant bidirectional parallel cable that is no more than 6 feet in length. If you use a cable that is longer than 6 feet, it should be certiﬁed as 1284 bidirectional. Make sure the printer and computer are both turned off and disconnected from the power.

1. Make sure the printer and the computer are turned off.

2. Plug the appropriate end of the parallel cable into the connector on the back of the printer. Fasten the clips at the end of the connector into the notches on the plug (A).

3. Plug the other end of the cable into the appropriate

parallel connector on your computer (B).

4. Connect the Power Cord to the back of the printer. Plug the other end of the Power Cord into a properly grounded outlet (C).

note: Do not turn on your computer until you have

successfully printed out a Settings Page. Follow the directions on the next page (see page 23).

GETTING STARTED

Connecting to a Network:

To connect and conﬁgure the printer to a network, see the “SuperScript 1450 Network Guide.”

Connecting the Printer Locally 21

CONNECTING THE PRINTER WITH USB

If you have a USB (Universal Serial Bus) port enabled on your computer , and if your computer is running Windows 98 or Windows 2000, you can connect your 1450 or 1450N printer to the USB chain of devices.

1. Make sure the printer and the computer are turned off.

2. Plug the appropriate end of the USB cable into the socket

on the back of the printer. (A).

3. Plug the other end of the cable into the appropriate

parallel connector on your computer (B).

4. Connect the Power Cord to the back of the printer. Plug the other end of the Power Cord into a properly grounded outlet (C).

note: Do not turn on your computer until you have

successfully printed out a Settings Page. Follow the directions on page 23.

Connecting to a Network:

To connect and conﬁgure the printer to a network, see the “SuperScript 1450 Network Guide.”

22 Chapter 2, Getting Started

PRINTING A SETTINGS PAGE

You are now ready to print out a SuperScript 1450(N) Settings Page. This page conﬁrms that your printer is working properly. It contains information about your printer’s settings.

1. Turn the printer power on (A). All the Operator Panel

lights will come on.

2. When only the Online light remains on, press and hold

the Go/Continue button for 4 seconds (B). When you release the button, the Settings Page will print.

Online

NEC

SuperScript Demo Page

Go/Continue

GETTING STARTED

Power On

Print a Settings Page

Sample Settings Page

Printing a Settings Page 23

24 Chapter 2, Getting Started

CHAPTER 3

INSTALLING THE SOFTWARE

OVERVIEW

Installing printer software from the SuperScript 1450 Solutions CD is quick and easy. Basically you just need to insert the CD into your CD-ROM drive and follow the prompts on your screen. You can even view Quick Reference video clips with just a click of a button. Make sure all applications are closed on your PC before installation then choose between Easy/Local, Easy Network, or Custom installations.

WINDOWS SOFTWARE CONTENT

The SuperScript 1450 Solutions CD contains the following software for DOS and Windows user’s.

• Quick Reference Video

• PCL6 printer driver

• PostScript 3 Printer Driver

• SuperScript 1450 Status Monitor (not available for Windows NT)

• Remote Control Panel (for DOS users)

• USB printer port

• Digital “online” versions of the SuperScript 1450 User’s Guide and the SuperScript 1450 Network User’s Guide

• Adobe Acrobat Reader

note: If you have the SuperScript 1450 model and want

to use the PostScript printer driver, you must order the NEC PostScript Level 3 Upgrade Kit (Order No. 1402). See Chapter 8, “Printer Options,” for more information.

INSTALLING THE SOFTWARE

1. Place the “SuperScript 1450 Solutions CD” in your CD ROM drive.

2. If the installer does not launch automatically, select Run from the Start menu and type x:\cdsetup.exe in the Open dialog box (where x is your CD ROM drive number). Then click OK.

note: If the Windows New

Hardware Found dialog box

appears during installation, click Cancel.

3. The opening screen appears and will prompt you to choose your printer model, for example SuperScript 1450N.

4. From there you will be asked whether you want to install from the CD or from the Web server. The advantage of installing from the Web is that you will be installing the very latest printer drivers from NEC. The disadvantage is that the install may be interrupted or slowed down by your Internet provider.

5. Next you will be asked to choose between the following install options:

opening screen will be here

Easy/Local: Use this if you have a parallel connection between your PC and the printer. Printer drivers and online user’s guides will be automatically loaded on your PC.

Easy/Network: Use this if you are going to be printing from your PC to a networked SuperScript printer. You will choose your network printer ports.

Custom: Use this if you want to choose individual items such as, Network Printer Manager (tools for network administrators) or Acrobat Reader 4.

26 Chapter 3, Installing the Software

Removing Printer Software

Different methods are used for removing the printer drivers and Status Monitor from computers running Windows 95 or

98.

To remove a printer driver:

1. Click the Windows Start button, point to Settings, then select Printers to open the Printers window.

2. Select the printer driver you want to remove.

3. From the File menu, select Delete, and a conﬁrmation will appear.

4. Click Yes to conﬁrm.

To remove the Status Monitor, PCL6, and PCL5e driver:

1. Click the Windows Start button, point to Programs, then to NEC SuperScript 1450, then select NEC SuperScript 1450 Uninstaller and a conﬁrmation message will appear.

2. Click Yes to begin removing the software from your computer.

SOFTWARE FOR WINDOWS NT 4.0

Software for computers running Windows NT 4.0 is in the form of three printer drivers: the PCL6, PCL5e, and the Windows PostScript printer driver. All three can be installed from the SuperScript 1400 Series Solutions CD.

NEC recommends using the PCL6 driver because of it’s advanced features. Use the PCL5e driver for legacy applications. If the PostScript 2 Upgrade Kit has been installed in the printer, use the Windows Postscript driver.

Installing the Software

Installing a PCL6, PCL5e, or Windows PostScript driver involves inserting the SuperScript 1400 Series Solutions CD into your computer and following the instructions displayed on the monitor. During the install, you can choose which driver you want to install.

note: To use the Windows PostScript printer driver, the

NEC PostScript Level 2 Upgrade Kit (Order No. 1 802) must be installed into the printer. See Chapter 8, “Printer Options,” for more information.

To install printer software for Windows NT 4.0:

1. Turn on your computer and wait until the desktop appears.

2. Turn on the printer and wait until READY appears on the Operator Panel display.

3. Insert the SuperScript 1400 Series Solutions CD into your computer.

note: If the NEC SuperScript 1400 Series Solutions CD

Installer appears on the monitor shortly after the disk is inserted, go to Step 6, if not, go to Step 4.

4. From the desktop, double-click My Computer to open the My Computer window.

5. Double-click the NEC SS1450 icon to start the installer. As an alternative, right mouse button click on NEC

SS1450 then select Open or Autoplay to start the installer. If neither one of these methods work, doubleclick Setup.exe which is located on the CD.

note: To install a PostScript printer driver, select NEC

1450 PS Printer Driver when the Select Components

dialog box appears. Later, when the Add Printer Wizard appears, click the Have Disk button then navigate the SuperScript 1400 Series Solutions CD to the appropriate directory to get the PostScript installation ﬁle. Depending on your operating system, navigate to the following directory.

• \Ss1450\Diskette\Winnt4\Ps

Removing Printer Software

To remove a printer driver from Windows NT 4.0:

1. Click the Windows Start button, point to Settings, then select Printers to open the Printers window.

2. Select the printer driver you want to remove.

3. From the File menu, select Delete, and a conﬁrmation will appear.

4. Click Yes to conﬁrm.

SOFTWARE FOR THE MACINTOSH

This section describes the hardware and software requirements for Macintosh computers, and how to install the printer software.

INSTALLING THE SOFTWARE SOFTWARE FOR WINDOWS NT 4.0

Software for Windows NT 4.0 27

Software Requirements

For Macintosh computers to connect to the printer , they must meet three software requirements:

• The operating system must be Mac OS 7.1 or higher.

• The standard Macintosh LaserWriter printer driver must be installed.

• The NEC SuperScript 1450 PPD must be installed.

Hardware Requirements

Hardware requirements are categorized into requirements for the Macintosh and requirements for the printer.

Macintosh Hardware Requirements

The hardware required by your Macintosh is based on how you plan on connecting it to the printer. The connection can be made by using Apple LocalTalk or by using a network.

• To directly connect to the printer using LocalTalk, your Macintosh must have a LocalTalk port. A LocalTalk cable is then used for connecting the port directly to the printer. The cable is not supplied with the printer, but is available at your local computer hardware store.

• If using a network to connect to the printer, your Macintosh must has a Network Interface Card (NIC) and the appropriate cable to connect the NIC to your network.

Printer Hardware Requirements

To receive print jobs from a Macintosh computer, the printer must be upgraded so that it can process the PostScript printer language, and also be upgraded to use either a LocalTalk or a network connection.

For detailed information about the following upgrades, see Chapter 8, “Printer Options.” For ordering information, see Chapter 10, “Technical Support.”

POSTSCRIPT LEVEL 3 UPGRADE (ORDER NO. 1402)

Since Macintosh computers send their print jobs to printers in the PostScript language, the SuperScript 1450 must be upgraded with the PostScript Level 3 Upgrade Kit.

NETWORK INTERFACE UPGRADE (ORDER NO. 1803)

If you plan on connecting your Macintosh to the printer through a network and you do not have a USB, the 10/ 100Base-TX Network Interface Kit must be installed in the printer.

Installing the Software

Software installation involves installing the LaserWriter printer driver and SuperScript 1450 PPD.

Installing the LaserWriter Printer Driver

The LaserWriter printer driver is standard to the Mac OS 7.1 and higher. Check the Macintosh Chooser to assure that it is installed. If it isn’t, use the Mac OS help system for information about installing it.

Installing the SuperScript 1450 PPD

The SuperScript 1450 PPD is installed from the SuperScript 1400 Series Solutions CD.

To install the SuperScript 1450 PPD:

1. Insert the SuperScript 1400 Series Solutions CD into your Macintosh and the SS1450 window will appear.

2. Double-click the SuperScript 1450 Installer icon to begin installing the PPD. Follow the instructions presented on the monitor.

3. From the Apple menu, point to Control Panels then click AppleTalk to open the AppleTalk dialog box.

4. From the Connect V ia dr op-down list, select Printer Port if connecting with a LocalTalk cable, or select Ethernet if using a network connection.

note: If the computer is connected to a network,

selecting Print er Port will disconnect communication with the network.

5. From the Apple menu, select Chooser to open the Chooser window.

6. From the left pane of the Chooser window, select LaserWriter and the NEC SuperScript 1450 will appear in the right pane of the window.

7. Click Create to setup the printer. When created, the NEC SuperScript 1450 icon will appear on the desktop.

8. Close the Chooser window.

28 Chapter 3, Installing the Software

INSTALLING THE SOFTWARE SOFTWARE FOR THE MACINTOSH

Software for the Macintosh 29

30 Chapter 3, Installing the Software

CHAPTER 4

THE OPERATOR PANEL

OVERVIEW

This chapter describes the printer’s Operator Panel and how it works. It provides information about how to use the buttons and what the lights indicate. Most printer settings can be changed through the printer driver software but some printer tasks are accomplished through the Operator Panel. Signals from the Operator Panel lights, or LEDs, quickly show printer status.

OPERATOR PANEL BUTTONS

The printer has two buttons, Go/Continue and Cancel. Use these buttons to cancel a print job, reset the printer, print a Settings page, or clean the Fuser Unit.

The table shown on this page shows what you can do when you press either button.

The table on the next page shows what you can do when you press both buttons at once.

NEC

SuperScript Demo Page

Error

Manual Feed

Paper

Ready

Cancel

Button

Go/Continue

Button

Button Function

Cancel

• When the printer is processing a print job, you can press this button to Cancel the Print Job. Pressing the Cancel button will cause the printer to ﬂush out all received data. The time it takes to cancel a job depends on the size of the print job.

• When there is no print job on the printer, pressing the Cancel button has no effect.

Go/Continue

• Press the Go/Continue button to resume printing as in a manual print job.

• With the printer idle, press and hold down the Go/Continue button to print a Settings Page.You must press and hold the button (approximately 4 seconds) until all four LEDs blink two times, the LEDs then cycle one after the other.

Buttons Function

Factory Default Reset

During power-up, press and hold down the Go/ Continue and Cancel buttons simultaneously.

• Press and hold the buttons approximately four seconds until all lights blink three times and cycle once, then release the buttons. The printer will revert to the f actory default settings.

Factory Default NIC Reset

After performing the Factory Default Reset above, press and hold down the Go/Continue and Cancel Job buttons simultaneously to reset the NIC (network interface card) to its default settings.

• You must continue holding down the buttons for 20 seconds, all four LEDs will once again blink three times and then cycle once. At this point the printer will execute a NIC Factory Default Reset.

Reprint the Last Printed Page

With the printer idle, the user can press and hold down the Go/Continue and Cancel buttons simultaneously to Reprint the Last Printed Page.

OPERATOR PANEL LIGHTS

The four lights, or LEDs, on the Operator Panel have the following functionality.

LED Function

The Error LED (red light) indicates various errors conditions affecting the printer.

The Manual Feed LED (amber light) indicates a manual feed job in the Multipurpose Tray.

The Paper LED (amber light) indicates the paper tray supply.

The Ready LED (green light) indicates whether the printer is online, ofﬂine, or in Energy Saving mode.

note: Both the Operator Panel and the on-screen Status

Monitor, available in some circumstances, can show you printer status. For more information about the Status Monitor see page xx.

Fuser Cleaning Sheet

To enable the fuser cleaning process, press and hold down the Go/Continue and Cancel buttons simultaneously. All four lights will blink.

A one-page Fuser Cleaning Sheet will print.

32 Chapter 4, The Operator Panel

Operator Panel Light Messages

The Operator Panel lights, or LEDs, indicate the status of your printer.

Light Status Legend

Light off

Light On

Light blinking

THE OPERATOR PANEL

Mode Message

Processing Job/Warming Up

The Ready LED blinks fast when the printer is printing a page or is receiving data.

The Ready LED also blinks fast when the printer is warming up.

Mode Message

Startup

The four LEDs cycle one after another at a three-second frequency.

Online

The Ready LED is on and ready to print.

Energy Saving

The Ready LED blinks slowly at ﬁve-second intervals.

Manual Feed

The printer is ready to receive a manual feed job. Feed media into the Multipurpose Tray (Tray 1) and press the Go/Continue button to start printing.

Paper Out

Tray 2 or Tray 3 is empty.

Paper Out Manual Feed Tray

The Multipurpose Tray (Tray 1) is empty.

Operator Panel Lights 33

Mode Message

Paper Jam

There is a paper jam in the printer. Check the Status Monitor on your screen for jam location.

Paper Size Error

The printer detects a paper size mismatch.

Memory Overﬂow Error

The document is too complex, and the printer does not have enough memory to print the job.

Internal Error

The printer detects an internal error (i.e., memory link crash).

All four LEDs blink sequentially and fast.

Engine Error

The printer detects an engine error (LSU or Fuser).

All four LEDs blink at the same time.

Cover Open/No Toner Cartridge

Either a cover is open or there is no Toner Cartridge in the printer.

34 Chapter 4, The Operator Panel

CHAPTER 5

USING PRINT MEDIA

OVERVIEW

This chapter tells you what kinds of paper and other media can be used with the SuperScript 1450 and 1450N printers. It explains how to properly load paper in the different trays so that the best possible print results are achieved. Topics include:

• Choosing the right paper and other media

• Selecting an output tray

• Loading the paper trays

• Printing on envelopes

• Printing on labels

• Printing on transparencies

• Printing on letterhead and binder pages

CHOOSING PAPER

Besides just paper you can print on a variety of medias including envelopes, labels, transparencies, and card stocks.

See page xx for a list of paper speciﬁcations. To get the best results use only high-quality paper. For most ofﬁce communication, copier paper is ﬁne. Consider the following guidelines:

Desired result: Choose paper that will be appropriate for the project you have in mind. For example, a matte, ecru colored recycled paper works for natural subjects because it has a casual look and feel.

Size: Use a paper size that ﬁts easily within the paper tray.

Weight: Your printer supports the following paper weights,

• 16–28 lbs. bond for Tray 2 and 3

• 16–53 lbs. bond for Tray 1 (Multipurpose Tray) Brightness: The whiter the paper, the brighter and mor e

vibrant the image. Smoothness: A smooth surface will produce a crisp

more formal looking page. Opacity: Use a slightly thicker, more opaque paper

when you want to print on both sides of a page (as in duplex printing).

See Appendix A for more paper guidelines.

Caution! Using media that does not conform to

the speciﬁcations listed in Appendix A can cause problems with the printer. If service is required to ﬁx these problems it will not be covered under the printer’s warranty or service agreement.

PRINTING TO THE OUTPUT TRAYS

The printer has two output trays: the Main Output tray, located on top, and the Face-up Output tray located in back. For most print jobs you can print to the Main Output tray. The paper will collect paper face down (A). Make sure the Face-up Output tray in back of the printer is closed.

Use the Face-up Output tray for smaller media like envelopes and heavier media like postcards. The printer will always print to the Face-up Output tray if it is open. Media comes out of the printer face up, with the last page on top. Printing from Tray 1 (Multipurpose tray) to the Face-up Output tray uses a straight paper path with less chance of paper curl (B).

Printing to the Main Output Tray

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SuperScript Demo Page

Printing to the Face-up Output Tray

Use the Main Output tray for:

• Continuous printing

• Holds up to 50 sheets

• Transparencies

Use the Face-up Output tray for:

• Envelopes

• Label sheets

• Small custom-sized paper

• Postcards

• Paper weights less than

Paper Path to Main Output Tray

Used for printing to the Main Output Tray

Paper Path to Face-up Output Tray

Used for printing to the Faceup Output Tray

36 Chapter 5, Using Print Media

USING THE FACE-UP OUTPUT TRAY

Here’s how to use the Face-up Output tray:

9. Open the Back Cover as shown (A).

10. Pull the tray extender out for longer paper (B).

11. The Back Cover now functions as the Face-up Output

tray (C).

12. The Face-up Output tray will continue collecting printed

media until you close the Back Cover (D). After that, media will print to the Main Output tray on top of the printer.

Using the Face-up Output Tray

note: The capacity of the Face-up Output tray is the

same as Tray 1 for any given media. Do not over load the tray!

USING PRINT MEDIA

Using the Face-up Output Tray 37

USING TRAY 1: THE MULTIPURPOSE

RAY

T ray 1 also known as the Multipurpose tray is located in fr ont of the printer. It folds out to hold several sizes and types of media such as transparencies, cards, and envelopes. You can also use the tray for single page print jobs on letterhead, colored separator sheets, or other special sheets not kept in Tray 2 or 3.

Load only one size or type media in at a time. You can load approximately 100 sheets of paper, 10 envelopes, 20 transparencies, 10 cards, or 24 labels sheets each time.

Loading the Multipurpose Tray

Load media face up.

1. From your software application, select Tray 1. Also select the paper size and type (see page xx).

2. Open Tray 1 as shown (A).

3. Slide the tray extender as needed (B).

4. Fan or ﬂex a stack of paper . Then straighten the edges on a level surface (C).

Caution! Do not put weight or put heavy

objects on the Multipurpose tray.

38 Chapter 5, Using Print Media

5. Place stack against left edge of tray and adjust the Width

Guide until it lightly touches the stack (H). Load paper print side up.

6. After printing, push tray extender in (I).

7. Close Tray 1 (J).

Width Guide

note: Close the Multipurpose

Tray (Tray 1) when not in use.

USING PRINT MEDIA

Do not exceed the limit mark on inside of guide!

Using Tray 1: the Multipurpose Tray 39

PRINTING MANUALLY

You can print manually from the Multipurpose tray as long as you select Manual Tray for your paper source. Manually loading paper can be helpful when you want to check print quality after each page. You load paper sheet-by-sheet, send the print data from your application, and then press the Go/ Continue button to print each page

1. Load media in the Multipurpose tray print side up (A).

2. Adjust the Width Guide so that it lightly touches the side

of the stack (B).

3. Select Manual Tray in the Paper Source area of your software application (C) Select print from your screen.

4. The Manual light on the Operator Panel will start blinking (D). Press the Go/Continue button.

5. After one page has printed, the Manual light will start blinking again prompting you to feed the next sheet.

6. Repeat this step for each page you want printed.

Print-side up

note: The Multipurpose tray will

be referred to as Tray 1 or Manual tray in the printer driver.

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SuperScript Demo Page

40 Chapter 5, Using Print Media

PRINTING ENVELOPES

You can print envelopes from any tray. Shown below are directions for printing envelopes from Tray 1 (Multipurpose tray). Use only undamaged envelopes that are recommended for laser printers.

1. Open Tray 1 and pull out the tray extender (A).

2. Open and extend the Face-up Output tray in back of the

printer (B).

3. Scufﬂe the envelope stack (C).

4. Load envelopes ﬂap side down against the left tray edge

(D). The stamp area is on the left side of the envelope and

it enters Tray 1 ﬁrst.

5. Adjust the Width Guide to the envelope stack (E).

6. Conﬁgure the paper source, type and size in your

application, see page xx (F).

7. After printing, close Tray 1.

USING PRINT MEDIA

note: Do not load any more than

10 envelopes from Tray 1.

Width Guide

Printing Envelopes 41

PRINTING LABELS

Follow these guidelines when printing label sheets from the SuperScript1450 or 1450N printer.

Print labels as you would paper from Tray 1 (Multipurpose Tray). Keep in mind that printing labels, envelopes, thick paper, or transparencies takes slightly longer than plain paper.

Use letter or A4 size label sheets. Make sure all labels are attached to the backing sheet.

1. Avoid label sheets that have the backing sheet material exposed. Do not use label sheets with some labels

already removed (A). Do not “over print” label sheets (B).

2. Open and extend Tray 1 (Multipurpose Tray).

3. Load and align a stack of label sheets in Tray 1 (C).

4. Open and extend the Face-up Output Tray (D).

5. Conﬁgure the paper source, type, and label sheet size in

your application (E).

note: When adding more label sheets, remove the ones

already in the tray ﬁrst and carefully stack them together. Load no more than xx label sheets into the Multipurpose Tray

AVOID

42 Chapter 5, Using Print Media

PRINTING ON TRANSPARENCIES

Keep the following considerations in mind before you print on transparencies:

• Create the information you need printed on the transparencies within your application. Try printing on a plain sheet of paper ﬁrst for proper placement.

• You can only print transparencies from the Tray 1 or Tray

2. Use no more than xx transparencies in Tray 2.

• Load up to xx transparencies in the Multipurpose Tray (Paper Tray 1).

note: Place transparencies on a ﬂat surface after

removing them from the Main Output Tray.

• Use transparencies in letter or A4 size only.

• Transparencies must be able to withstand temperatures of 392°F (200°C) for at least 0.1 second.

• Keep the paper path clean. Transparencies are especially sensitive to dirt. If shadows appear on the sheets, clean the inside of the printer , refer to Chapter x, “Maintaining Your Printer.”

1. Open and extend Tray 1 (A).

2. Load transparencies (B). Properly adjust the Width Guide.

3. Conﬁgure the paper source, type, and size within your software application (C).

4. Print to the Main Output Tray (D).

USING PRINT MEDIA

Do not fan transparencies!

Print to Main Output Tray

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SuperScript Printers

Printing on Transparencies 43

PRINTING ON LETTERHEAD

You can print on letterhead stationary or preprinted forms from any of the input trays. Keep the following considerations in mind:

• Letterhead must be printed with heat-resistant inks which will not melt or vaporize when subjected to the printer’s fusing temperature of 400 F for 0.1 seconds.

• Inks must be non-ﬂammable.

• Paper and ink must both be dry.

Follow these directions:

1. Load letterhead stationary or other preprinted paper into

Tray 1 printed side up (A).

2. Or load into Tray 2 or 3 printed side down (B). Adjust

the Width Guide properly.

3. Conﬁgure the paper source, type, and size within your

software application (C).

4. Print to the Main Output Tray (D).

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44 Chapter 5, Using Print Media

PRINTING ON CARD STOCK

You can print on card stock, postcards, index cards, or other custom sized media from the Multipurpose Tray (Tray 1). See page xx for speciﬁc sizes. Keep the following considerations in mind:

• Letterhead must be printed with heat-resistant inks that do not melt or vaporize when subjected to the printer’s fusing temperature of 400 F for 0.1 seconds.

• Inks used on preprinted media must be non-ﬂammable.

• Paper and ink must both must be dry.

Follow these directions:

1. Open and extend Tray 1 and the Face-up Output Tray

(A).

2. Load material into Tray 1 with the side-to-be-printed facing up (B).

3. Conﬁgure the paper source, type, and size within your software application (C).

4. Print to the Face-up Output Tray (D).

USING PRINT MEDIA

Printer Back

Printing on Card Stock 45

46 Chapter 5, Using Print Media

CHAPTER 6

PRINTER TASKS

OVERVIEW

Learn to use the SuperScript 1400 Series printer to its full potential. This chapter shows you how to accomplish such tasks as:

• Basic document printing

• How to save toner

• Manual duplex printing

• N-up printing

• Booklet printing

• First page printing

• Fit to page printing

• Poster printing

• How to use watermarks

• How to use page overlays

Booklet Printing

Take advantage of the SuperScript 1400 Series useful printer task features...

N-up Printing

Fit to Page

Poster Printing

Manual Duplexing

Watermark

BASIC DOCUMENT PRINTING

The following directions show general steps for printing from various Windows applications. the exact steps for printing a document may vary depending on the program you ar using. Refer to your software applications’s documentation for the exact printing procedure.

1. Open the document you want to print.

2. Select Print from the File menu. The Print dialog box for

your application appears showing basic print settings. Make sure your printer’s name appears in the Name ﬁeld (A).

note: If you do not see a Properties button, click on the

Setup, Printer, or Options but ton. Then click Properties

in the next screen.

3. Click on the Properties button (B).

4. The Properties window appears containing the various

tabs for your SuperScript 1400 Series driver.

5. If necessary, click the Paper tab to display the settings

shown below. this tab contains options for setting basic paper handling (C).

6. Set up your basic print job parameters on the Paper tab.

Most of the choices are self-explanatory. Here are a few points to keep in mind:

• Tray 1 refers to the front Multipurpose Tray Tray 2 refers to the standard paper cassette

Tray 3 refers to an added optional tray

• Examples of Landscape and Portrait

Art to be created!

48 Chapter 6, Printer Tasks

Screen Shots to change1

7. Click on the other tabs to access other features. When you

change a setting, click OK until you see the Print dialog box again.

8. Click OK in the Print dialog box to start printing. Most

Windows applications will override settings speciﬁed in the printer driver.

note: Change all print settings that are available in the

software application ﬁrst. Then change any remaining settings in the printer driver accessed from the folder.

Printer

ACCESSING PRINTER PROPERTIES

PRINTER TASKS

The settings you change from your application remain in effect while you are using the current application. To make permanent changes set them through the Printer folder. Use the following instructions:

1. Click the Windows Start button

2. Select Settings, then Printers to open the Printers window (A).

3. Select the SuperScript 1400 Series (B).

4. Right-click the mouse button and select Properties (C).

Printers Windo w Here

Drop down menu

For Windows NT users

Accessing Printer Properties 49

CANCELING A PRINT JOB

There are two ways to stop a SuperScript 1400 Series print job, either from the Operator Panel or from the Printer folder.

Canceling a Job From the Operator Panel

1. Press the Cancel button (A).

2. The printer will ﬁnish printing any pages already in the print path and delete the remainder of the print job.

note: Pressing the Cancel button only cancels the

current print job. If more than one print job is in printer memory,

Canceling a Job from the Printer Folder

1. From the Windows Start button, select Settings, then Printers (B).

2. The Printer window opens. Double-click SuperScript 1400 Series.

3. From the Document menu, select Cancel Printing (C). Select Cancel in Windows NT 4.0 (D).

Cancel must be pressed once for each job.

SAVING TONER

You can choose to use less toner by adjusting toner usage from the printer driver. This feature is especially useful for printing drafts. To enable this feature:

1. From your software application, access the printer

Properties window.

2. Click the Print Quality tab.

3. In the Toner Usage area, select Save Toner fr om the dr op down menu (E).

4. Click OK.

50 Chapter 6, Printer Tasks

Print Quality tab and Save toner

MANUAL DUPLEXING

You can print on both sides of the paper from the Multipurpose Tray (Tray 1). The paper must go through the printer twice.You can either print to the Main Output Tray or the Face-up Output Tray (for heavier stock).

Follow these steps to set up manual duplexing:

1. From the Properties window choose the Paper tab and

set up your basic print parameters, see page xx. Choose Tray 1 for your source.

2. Then choose the Job Finishing tab (A).

3. In the Manual Duplex Printing area select Long or Short edge. Choose Flip on Long Edge if you want the binding orientation along the left edge of the paper as in a

magazine (B). Choose Flip on Short Edge if you want the binding orientation along the top edge of the paper as in a calendar (C).

4. Select the Print Instruction Sheet box.

5. Click on the OK button

6. Start printing. The printer automatically prints only the odd numbered pages.

note: Once you get used to using manual duplexing

you probably will not need to print out the Print Instruction Sheet.

Instructions continued on next page.

PRINTER TASKS

Job finishing tab here!

note: Manual duplexing can cause the printer

to get dirty more quic kly and reduce print quality. See Chapter xx for internal cleaning instructions.

Short Edge in Portrait Orientation

Long Edge in Portrait Orientation

Long Edge in Landscape Orientation

Short Edge in Landscape Orientation

Manual Duplexing 51

Duplex Printing (Continued)

7. Collect the printed pages and straighten the stack.

8. Consult the Instruction Sheet that printed or see below

for how to reload Tray 1 (D).

9. You are prompted to reinsert the paper into Tray 1 (E).

note: If you are printing to the Face-up Output Tray, the

last page will be on top of the stack. Do not rearrange the pages. The printer knows the stacking order and will print the corresponding side for each page.

10. Click OK on the screen to start printing the second side.

The printer automatically prints only the even-numbered pages.

Long Edge in Landscape Orientation

Long Edge in Portrait Orientation

52 Chapter 6, Printer Tasks

Left Edge Toward Printer

Top Edge Toward Printer

Right Edge Toward Printer

Short Edge in Landscape Orientation

Bottom Edge Toward Printer

Short Edge in Portrait Orientation

N-UP PRINTING

The N-up printing feature allows you to print multiple reduced-size pages on one sheet of paper. You can choose to print 2,4,6,9, or 16 pages “up” (the number of reduced pages that will print on each sheet of paper). N-up printing is useful for drafts and presentation handout. It lets you quickly scan multiple pages at a glance. You can also specify whether you want to print page borders around the reduced pages. There will be a preview area on the tab to show the effect of the settings you select.

1. Set up basic paper handling parameters such as paper

orientation, source, and size from the Paper tab in the Properties window.

2. Click the Job Finishing tab and choose N-up Printing... in the Layout Options area (A).

3. Select the number of pages you want to print per sheet in

the Pages per Sheet drop-down menu (B).

4. Click Print Page Borders if you want to print a border around each page on the sheet (C).

5. Click OK then start printing.

PRINTER TASKS

Job finishing tab here!

4 up - 4 pages per sheet

6 up - 6 pages per sheet

N-Up Printing 53

BOOKLET PRINTING

Booklet printing allows you to print a double-sided document and arrange the pages into a booklet. You can use Letter, Legal, A4, or Executive size paper. You can produce booklets in book or tablet form. Booklets have two reducedsized pages on each side of the sheet. You fold these sheets to complete the booklet. When you use booklet printing, the SuperScript 1400 printer driver prints the pages in the correct order so that all you need to do is fold the printed pages in half and staple.

The printer driver will print the ﬁrst side of the booklet pages, then pause for you to reinsert the pages into the printer. Optionally, the driver will print an instruction sheet

to help you reinsert the pages correctly;. When you pick one of the booklet sizes in on of your Windows programs, the driver will do what is needed to print a booklet, including reducing the page size and activating 2-sided printing.

1. Load paper into the Multipurpose Tray (Tray 1) (A).

2. Click on the Paper tab from the Properties window and

select paper orientation, source, size, and type.

3. Click on the Job Finishing tab and select Booklet Printing from Layout Options (B).

4. Select the paper size you want to use from the Booklet Type menu (C).

5. For ease of use, select Printing Instruction Page.

note: In some programs such as Microsoft

PowerPoint, you cannot set paper size to booklet. Therefore, you cannot use these programs successfully for this booklet printing feature.

54 Chapter 6, Printer Tasks

Job finishing tab here!

6. When your booklet printing setup is complete, click OK.

note: Although you can print a booklet simply by

selecting a booklet paper size in your application, it is recommended that you select a booklet paper size in both the driver and the application.

7. Make any adjustments to your fonts and margins from your Windows application print your document. The order of pages will depend on weather you are printing to the Main Output Tray or the Face-up Output Tray.

8. After the ﬁrst pages have printed, set aside any remaining blank paper in the Multipurpose Tray. The

Portrait Orientation

In portrait orientation, reinsert the pages in the Multipurpose T ray with the left edge toward the printer.

pages will look similar to the drawing below (D).

9. Flip but do not rearrange the stack of printed pages and straighten them before loading them back into the Multipurpose Tray. The drawing here show how to put the pages back into the printer (E).

10. You will be prompted to reinsert the pages into the Multipurpose Tray??(F).

11. Fold and staple the booklet (G).

PRINTER TASKS

Landscape Orientation

When Printing to Face-up Output Tray

In landscape orientation, reinsert the pages in the Multipurpose T ray with the bottom edge toward the printer.

to Main Output Tray

Booklet Printing 55

FIRST PAGE PRINTING

There will be times when you may want to use a different paper, such as a company letterhead, as the ﬁrst page for your document. When this is the case, follow these directions:

1. Open the Properties window and click on the Paper tab.

2. In the Paper Source Selection area select Different paper source for ﬁrst pages (A).

3. In the All Pages area set up paper size, paper source, and paper type for all of the other pages (B).

4. Setup other parameters of the job such as orientation and then click OK.

SCALE PRINTING

This feature allows you to scale your print job to any selected paper size regardless of the digital document size. This is especially useful when you want to check the detail in a small ﬁle. To enable this feature:

1. From your software application, access the printer

Properties window.

2. Click the Job Finishing tab and then Scale Print... in the Layout Options area.

3. In the Scale Printing dialog box, select the Fit to Page.

4. Select the paper size from the Fit to Page Size drop down menu (C).

5. Click OK.

Paper tab here!

56 Chapter 6, Printer Tasks

Job finishing tab here!

note: Clicking on the OK button saves all

changes and leaves the tab. Clicking the button saves changes without leaving the tab.

Apply

Scale printing!

POSTER PRINTING

Poster printing allows you to print a single-page document onto 4,9, or 16 sheets of paper , which can be taped together to form on poster-size document.

1. From the Properties window click on the Paper tab and

set up your basic document parameters such as paper source and orientation.

2. Click on the Job Finishing tab, and select Poster Printing in the Layout Options area.

3. In the Poster Printing dialog box select your poster style and the desired overlap (A).

Poster Printing dialog here!

4. To determine the scaling factor (B), select 2X2, 3X3, 4X4,

or Custom. For example, if you select 2X2, the output will be automatically stretched to cover four physical pages (C). If you select Custom, you can adjust the scaling factor manually. For example, if you speciﬁc 150%, the image will be printed across four pages with 150% scaled (D).

5. You can speciﬁc an overlap in pixels to make it easier to

reconstruct the ﬁnal poster (E).

6. Click OK, then print the poster pieces.

PRINTER TASKS

2X2

4X4

3X3

2X2

Overlap = 0 pixels

Custom

Overlap = 25 pixels

Poster Printing 57

PRINTING WATERMARKS

The watermark feature allows you to print text “underneath” or in the background of a document. Examples of watermark text could be Draft or Conﬁdential printed diagonally across the pages of a document. A few pr edeﬁned watermarks came with the printer. They can be either modiﬁed or you can add more of your own.

note: Not all applications support the watermark

feature. You cannot use the watermark feature with the Windows NT 4.0 operating system.

1. From the Properties window click on the Watermarks

tab and select the desired watermark in the Message drop-down menu. The selected watermark will show in

Watermark tab here!

the preview window (A).

2. Click OK and print your document.

note: To stop printing a watermark, c hoose None in the

drop-down menu.

3. To create new watermark text, enter it in the Edit ﬁeld of the Watermark tab (B). The new watermark text will show in the preview window.

4. Select the desired watermark options such as font, transparency, and angle.

5. Click the Add button.

6. T o edit an existing watermark, select the watermark fr om the list (C). Edit and then click the Update button.

7. Click OK, then print with the new watermark.

2X2

4X4

58 Chapter 6, Printer Tasks

Preview Window

USING PAGE OVERLAYS

An overlay is text or graphics stored in your computer as a special ﬁle format that can be printed on any given document. Overlays are often used to take the place of preprinted or letterhead paper. When you want to print a letter, for example, you do not need to load the preprinted letterhead in the paper tray. You just tell the printer to print the letterhead overlay on your document.

Creating a New Overlay

1. Create or open a document containing the text and

graphics you want on your page overlay (A).

2. Select Print from the File menu. Open the Properties window and click on the Overlays tab and click on Create Overlay (B).

3. In the Create Overlay dialog box, type a name of up to eight letters in the ﬁle name box. Select the destination path if necessary (the default is C:\FORMOVER).

4. Click OK and you will see the name in the Overlays list.

5. Click OK or Yes until you complete the creation. The ﬁle is not printed out. It is stored on your computer’s hard disk.

Using a Page Overlay

1. Create or open the document you want to print.

2. Access the Properties window and click on the Overlays tab.

3. Select the desired overlay from the Overlays list.

Instructions continued on next page.

PRINTER TASKS

2X2

4X4

Overlays tab here!

Overlays List

Create Overlay box here!

Using Page Overlays 59

4. If the desired overlay ﬁle does not appear, click the Load Overlay button and select the overlay ﬁle.

If you have stored the overlay ﬁle you want to use into an external source, you can also load the ﬁle when you access this Load Overlay window.

note: To stop printing an overlay , highlight No Ov er la y

in the Overlays box.

5. After you select the ﬁle, click OK. The ﬁle is now shown in the Overlay List box and is available for printing. Select the overlay from the Overlay List box.

6. If necessary, click the Query Page Overlay. If this box is checked, a message box will appear each time you submit a document for printing, asking you to conﬁrm your wish to print an overlay on your document.

Answering Yes to the message box means that the selected overlay will be printed with your document. Answering No to the message box cancels overlay printing.

7. Click OK or Yes until the printing starts. The selected overlay will be downloaded with your print

job and printed underneath of your document.

Load Overlay dialog here

60 Chapter 6, Printer Tasks

Overlay tab here?

Query page here?

SETTING GRAPHIC PROPERTIES

Use the following options to adjust the print quality for your speciﬁc printing projects.

1. From the Properties window, click on the Print Quality

tab.

2. In the Resolution area of the tab (A), you can select the

dpi (dots per inch) of your graphic output. You can use either 300 dpi, 600 dpi, 1200 dpi (fast printing), and in some drivers, 1200 dpi (quality printing). The higher dpi number will result in a sharper graphic image, but may increase your print time slightly. The default setting is 1200 dpi (fast printing).

3. In the Document Type area (B), you can further enhance your 1200 dpi printouts. Select Photographic if your

print job contains photo or bitmap images. The default selection is Text. This feature is grayed out when values other than 1200 dpi (fast printing) are selected.

4. Click OK and you will see the name in the Overlays list.

Instructions continued on next page.

PRINTER TASKS

2X2

4X4

Overlays tab here!

Create Overlay box here!

Setting Graphic Properties 61

62 Chapter 6, Printer Tasks

CHAPTER 7

MAINTAINING YOUR PRINTER

OVERVIEW

The SuperScript 1450 and 1450N printers are designed for easy use and maintenance.This chapter explains basic maintenance and cleaning procedures that must be followed in order to maintain high print quality and efﬁcient operation. Included are instructions for the following maintenance tasks:

• Internal maintenance

• Redistributing and replacing the Toner Cartridge

• Cleaning the printer

• Moving the printer

note: See page xx, for information about ordering a

new Toner Cartridge. Use only NEC SuperScript 1400 Series T oner Cartridges in this printer. Other cartridges will not work!

PRECAUTIONS

Please take the following precautions when performing maintenance tasks

• Do not work inside the Top or Back Covers of the printer until it has cooled.

• Do not use ammonia-based cleaners. They may react with the toner in the cartridge.

• Do not use alcohol-based cleaners on the printer exterior . They may damage the plastic case.

• Do not expose the Toner Cartridge to direct sunlight or bright room light.

• Do not spill any liquid inside the printer or in the power cord connector.

• T urn of f and unplug the printer while working inside the covers.

• Follow all directions carefully. Save this user’s guide for future reference.

• Do not attempt to service the printer yourself since opening some internal parts may expose you to high voltage or other hazards. Refer all servicing not explained in this user’s guide to qualiﬁed technicians. Call NEC Technical Support at 800-632-4650 for help.

Print a Fuser Cleaning page by pressing down and holding both buttons on the Operator Panel. Do this...

• Once a month

• If the backs of printouts show toner marks

INTERNAL MAINTENANCE

It is recommended that you print a Fuser Cleaning page every month. Also do this if toner marks appear on the backs of your printouts.

Press and hold down the Go/Continue and Cancel buttons simultaneously. All four lights will blink and the Fuser Cleaning page will print.

REPLACING THE TONER CARTRIDGE

Order #20-152 Replace the Toner Cartridge when you start seeing print

quality problems such as light images or white streaks across the page. You can redistribute the Toner Cartridge to temporarily restore print quality.

The SuperScript 1450(N) Toner Cartridge that came with your printer will print approximately 3,000 pages before it needs to be replaced. The high capacity replacement Toner Cartridge will print approximately 6,000 pages. To order the high capacity Toner Cartridge contact your NEC printer dealer or call 800-632-2326.

Follow these directions to replace the Toner Cartridge

1. Open the Top Cover (A).

2. Pull out the used Toner Cartridge (B).

3. Remove the new Toner Cartridge from its bag and put it

on a level surface. Pull the tape tab straight out (C).

4. Shake the Toner Cartridge thoroughly, as shown (D),

then rock the Toner Cartridge forward and back several times (E).

5. Insert the new Toner Cartridge (F).

6. Close the Top Cover.

7. To redistribute toner between replacements, shake as directed above.

note: Please shake the Toner Cartridge

thoroughly to loosen and distribute the toner inside, which may have settled during storage.

Will Change This!

64 Chapter 7, Printer Maintenance

CLEANING THE PRINTER

Clean the printer about every month. A thorough cleaning consists of wiping out the inside Toner Cartridge area and cleaning the outside of the printer.

Carefully follow these directions.

1. Turn off and unplug the printer (A).

2. Open the Top Cover and remove the Toner Cartridge (B).

Do not expose Toner Cartridge to light for more than a few minutes. Cover with a dark cloth if it will be out of

the printer for any length of time!

3. Using a soft lint-free cloth, gently wipe the internal toner

cartridge area (C).

4. Re-insert the Toner Cartridge (D).

5. Close the Top Cover (E).

6. Using a clean soft cloth, wipe off any stains or dust from

the printer’s exterior (F).

note: Do not use strong solvents or abrasive cleansers

on plastic parts of the printer.

7. If toner marks have been appearing on the back of your printouts you should also print out a Fuser cleaning sheet from the printer driver (see page xx).

MAINTAINING YOUR PRINTER

Cleaning the Printer 65

MOVING THE PRINTER

Follow the procedure below when moving the printer.

1. Turn off the printer (A).

2. Unplug the Power Cord and any connecting cables from

the printer (B).

3. If applicable, remove the printer from the 550-sheet 2nd

Cassette and place it on a sturdy surface or cart (C) Refer to page xx and reverse directions.

4. If you are shipping your printer, repack it in its original packaging and box.

66 Chapter 7, Printer Maintenance

Lift the printer properly!

MAINTAINING YOUR PRINTER

Moving the Printer 67

68 Chapter 7, Printer Maintenance

CHAPTER 8

PRINTER OPTIONS

OVERVIEW

There are six available options for upgrading your SuperScript 1450 and 1450N printer to help meet your printing needs and requirements.

• 550-sheet 2nd Cassette

• Printer Memory Upgrade

• PostScript Level 3 Upgrade Kit

• 10/100Base-TX Network Interface Kit Except for the optional 500-sheet 2nd Cassette, the printer

must have its side cover removed because the options must be installed on the printer Controller Board. This is a simple procedure and is described in this chapter.

note: For information about ordering SuperScript 1450

options, see Chapter 10, “Technical Support.”

Printer memory modules are available at your local computer retailer.

Now being revised

Printer Options

500-sheet 2nd Cassette

Order Number: 20-140

PostScript Level 3 Upgrade Kit

Order Number: 1802

10/100Base-TX Network Interface Kit

Order Number: 1805

INSTALLING THE 500-SHEET 2ND CASSETTE

(Order No.1801) The optional 500-sheet 2nd Cassette can be used for

increasing the overall paper capacity of the printer and for print jobs that require printing on many envelopes.

To install the 500-sheet 2nd Cassette:

1. Turn the printer off.

2. Remove all cables (A).

3. Assure there is plenty of room around and above the printer to work. Remove the 500-sheet 2nd Cassette from its packaging.

4. Put the 500-sheet 2nd Cassette next to the printer.

Installing the 500-sheet 2nd Cassette

Now being revised

5. Keeping the printer level, lift the printer up and onto the

500-sheet Cassette as shown (B).

6. Reconnect all cables.

7. Turn on the printer (C).

8. Assure “READY” appears on the Operator Panel display.

9. If you are using the Windows PostScript printer driver,

open the properties window for the driver , view the Device Options (if using Windows 98 or 98) or Device Settings (if using Windows NT 4.0), and assure that the optional cassette is selected.

10. Conﬁrm the installation by printing a printer conﬁguration page as described on page xx.

70 Chapter 8, Printer Options

Connector

note: The Operator Panel and the

Properties Window for each printer driver refers to the 500-sheet 2nd Cassette as Tray 3.

ACCESSING THE PRINTER CONTROLLER BOARD

The printer Controller Board manages and controls all printer functions. It is also the place where all the upgrade kits, described later in this chapter, are installed.

Use this procedure to get access to the Controller Boar d when installing the following upgrades.

• Printer Memory Upgrade

• PostScript Level 3 Upgrade

• IrDA and Serial Interface Upgrade

• LocalTalk and Serial Interface Upgrade

• 10/100Base-TX Network Interface Upgrade

Accessing the Printer Controller Board

To access the Controller Board:

1. Turn off the printer.

2. Pull out the 500-sheet Cassette tray (A).

3. Disconnect all cables from printer.

4. Position the printer so the right side of the printer can be worked on.

5. Remove screws from the side cover then open back cover (B).

6. Pull tab to release the side cover (C).

7. Slide side cover towards the back of the printer (D).

8. Rotate the side cover away from printer (assure wiresnaps on the parallel port are not in the way), then lift the side cover away (E).

9. Loosen top screw of controller board cover, remove remaining 4 screws, then remove the metal cover (F).

PRINTER OPTIONS

Now being revised

Accessing The Printer Controller Board 71

PRINTER MEMORY UPGRADE

Printer memory is used for temporarily storing a print job until it is processed. The more memory installed in the printer, the more efﬁciently it can process print jobs.

The SuperScript 1450 model printer comes with 4MB of memory, and can be upgraded to 68MB using 70ns, or faster, 128-pin SDRAM DIMMs.

The SuperScript 1450N model printer comes with 16MB of memory, and can be upgraded to 80MB using 70ns, or faster, 128-pin SDRAM DIMMs.

In either model printer use a 64MB DIMM in the printer’s expansion slot (A).

The 12MB of memory that comes with your printer is in the form of 16MB built into the controller board and 8MB installed in the DIMM slots.

Installing Printer Memory

To install a DIMM:

1. Remove the printer side cover and access the printer controller board as described on Page 71.

2. Position the printer so you have access to the controller board.

3. Figure (A) shows the controller boar d and the location of expansion slots used for printer memory.

4. Locate the notch on the SIMM (B).

5. Position the SIMM into a slot so that the notch is at the bottom (C).

6. Snap the DIMM into position (D).

7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables.

8. If your computer is running Windows 3.1x, 95, 98, or NT 4.0, adjust the printer driver properties so the new printer memory size is recognized. Typically, the adjustment is made in the Device Options tab. The See Chapter 4, “Printer Software,” for more information.

9. Conﬁrm the installation by printing a printer conﬁguration page as described on page xx.

This graphic will change!

Expansion Slot for DIMM

72 Chapter 8, Printer Options

Notch

This graphic will change!

POSTSCRIPT LEVEL 2 UPGRADE

(Order No. 1802) Install the PostScript Level 2 Upgrade for computers that

must send their print jobs as PostScript ﬁles. Macintosh computers send their print jobs as PostScript ﬁles. Windows computers send print jobs as PostScript ﬁles if they are using the Windows PostScript printer driver.

Installing the kit involves gaining access to the printer Controller Board and installing a single PostScript SIMM.

To install the PostScript Level 2 SIMM:

1. Remove the printer side cover and access the printer controller board as described on Page 71.

2. Position the printer so you have access to the printer controller board.

3. Figure (A) shows the controller boar d and the location of the PostScript SIMM slot.

4. Locate the notch on the SIMM (B).

Now being revised

Installing a PostScript Level 2 Upgrade

5. Position the SIMM into the slot so that the notch is at the

bottom (C).

6. Snap the SIMM into position (D).

7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables.

8. If not already done, perform the following tasks:

•For computers running Windows, install a Windows

PostScript printer driver as described by Chapter 3, “Installing the Software.”

•For Macintosh computers, install the LocalTalk and

Serial Interface Upgrade as described on xx, then conﬁgure your Macintosh as described in Chapter 3, “Installing the Software,” on Page 27.

9. Conﬁrm the installation by printing a printer conﬁguration page as described on xx.

PRINTER OPTIONS

Install the PostScript module into the ﬁrst slot

Notch

PostScript Level 2 Upgrade 73

74 Chapter 8, Printer Options

CHAPTER 9

TROUBLESHOOTING

OVERVIEW

This chapter tells you how to resolve problems with your printer’s operation. The following subjects are explained:

• General printing problems

• Paper jams problems

• Print quality problems

• Error messages

• Common Windows problems

• Common Macintosh problems

• Common PostScript problems

GENERAL PRINTING PROBLEMS

If you have any problems with the operation of your printer, refer to the following table for suggested solutions.

The printer does not print.

Possible Cause Solution

The printer is not receiving power.

The printer is not selected as the default printer.

Check if the printer is under the conditions that:

If no lights are on, check the power cord connections. Chec k the pow er s witch and the power source.

Select SuperScript 1450 or SuperScript 1450N as your default printer.

• The printer cover is not closed.

• Paper is jammed.

• No paper is loaded.

• Toner cartridge is not installed.

• Printer system error occurs. Contact a

service representative.

The printer does not print.

Possible Cause Solution

The printer may be in manual feed mode and out of paper. (The manual and the Data lights are blinking.)

The connection cable between the computer and the printer is not connected properly.

The port setting is incorrect.

The printer may be conﬁgured incorrectly.

The printer driver may be incorrectly installed.

The printer is malfunctioning.

Add paper to the Multipurpose tray.

Disconnect the printer cable and reconnect it.

If possible, attach the cable to another computer and print a job you know works. You may also try using a different printer cable.

Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one.

Check the printer properties to make sure that all print settings are correct.

Uninstall the printer driver, then reinstall the printer driver. Try printing a demo page.

Check the lights on the Operator Panel to determine if the printer is indicating a system error.

Printer selects media from the wrong paper source.

Possible Cause Solution

The paper source selection in the printer properties may be incorrect.

For many software applications the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source.

Paper is not fed into the printer.

Possible Cause Solution

Paper has not been loaded correctly.

There is too much paper in the paper tray.

Too thick paper is used. Use only paper that meets the speciﬁcations

Remove paper from the paper tray and reload the paper correctly.

Remove excess paper from the tray.

required by the printer.

Print job is extremely slow.

Possible Cause Solution

The job may be very complex. The maximum speed of 12 pages per minute cannot be exceeded even when more memory is added.

If using Windows 95, the Spooling Setting may be set incorrectly.

The computer may have insufﬁcient randomaccess memory (RAM).

Reduce the complexity of the page or try adjusting the print quality settings. If this problem occurs frequently, add memory to the printer.

• From the Start menu, select Settings, and then Printers.

• Right-click the SuperScript 1450 printer icon

• Choose Properties and click on the Details tab.

• Choose the Spool Settings button.

• Select the desired spool setting from the

available choices.

Install more Random-access memory (RAM) in your computer. See Chapter XX, “----------”.

Half the page is blank.

Possible Cause Solution

The page layout is too complex.

The page orientation setting may be incorrect.

The paper size and the paper size settings do not match.

Simplify the page layout and remove any unnecessary graphics from the document, if possible. Install more memory. See Chapter XX, “------”

Change the page orientation in your application.

Make sure that the paper size in the print settings matches the paper in the paper tray.

The paper keeps jamming.

Possible Cause Solution

There is too much paper in the paper tray.

An incorrect type of paper is being used.

An incorrect output method is being used.

There may be obstacles inside the printer.

Remove excess paper from the tray. If printing special media, use the Multipurpose Tray.

Use only paper that meets the speciﬁcations required by the printer.

Media such as thick paper should not be printed using the Main Output Tray. Use the Face-up Output Tray instead.

Open the top cover and remove the obstacles.

The text is wrong, garbled, or incomplete.

Possible Cause Solution

The printer cable is loose or defective.

The wrong printer driver was selected.

The software application is malfunctioning.

• Disconnect the printer cable and reconnect it.

• Try a print job you know works.

• If possible, attach the cable and printer

to another computer and tray a print job that you know works.

• Finally, try a new printer cable.

Check the application’s printer selection menu to make sure that your printer is selected.

Try printing a job from another application.

76 Chapter 9, Troubleshooting

The text is wrong, garbled, or incomplete.

Possible Cause Solution

The operating system is malfunctioning.

If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command:

• At a C:\ prompt, type Dir LPT1, then press Enter. (This assumes you are connected to LPT1.)

• Exit Windows and reboot the computer.

• Turn the printer off and then back on

again.

Pages print, but are totally blank.

Possible Cause Solution

The toner cartridge is defective or out of toner.

The sealing tape may still be in the toner cartridge.

The ﬁle may have blank pages.

Some parts, such as the controller, the board, may be defective.

Replace the Toner Cartridge.

• Remove the Toner Cartridge and pull out the sealing tape.

• Reinstall the toner cartridge, and check the printer by printing a demo page.

Check the ﬁle to make sure that it does not contain blank pages.

Contact a service representative.

ERROR MESSAGES

TROUBLESHOOTING

Operator Panel Error Messages

When the printer experiences an error, the Operator Panel will indicate the error messages by the LEDs. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

Mode Message

Power Off

If none of the Operator Panel LEDs are lit,

• Check the power cord and the power switch if your printer does not generate a response.

• Make sure that the printer is powered with the speciﬁed AC voltage.

Paper Out

• The paper tray is empty and must be reﬁlled with paper. The Paper LED blinks until paper is added.

• Loading paper into the tray will cancel this message and allow you to continue with the print job.

Error Messages 77

Mode Message

Paper Out Manual Feed Tray

• The Multipurpose Tray (Tray 1) is empty and must be reﬁlled with paper.

• Load the correct paper into the tray and press the

Go/Continue button to print each page.

Mode Message

Cover Open/No Toner Cartridge

The printer has the cover open, or no toner cartridge.

• Check that the printer Top Cover and Face-up Output Cover are closed properly.

• Make sure that the toner cartridge is correctly installed in the printer.

Paper Jam

There is a paper jam somewhere in the printer. Clearing the paper jam will cancel this message.

Paper Size Error

The engine detected a paper size mismatch between the paper loaded in one of the paper trays and the size speciﬁed in an application.

Memory Overﬂow Error

The document is too complex, and printer does not have enough memory to print the job.

• Try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory.

• Add more printer memory. See Chapter XX, “-------.”

• For a temporary solution, simplify the image or print

at a lower resolution.

Internal Error

The printer detects an internal error. All four LEDs blink sequentially and fast.

• Reset the printer by brieﬂy turning the printer off and back on again.

• If the error persists, contact the service representative.

Engine Error

The printer detects an engine error (LSU or Fuser). All four LEDs blink at the same time.

• Reset the printer by brieﬂy turning the printer off and back on again.

• If the error persists, contact the service representative.

78 Chapter 9, Troubleshooting

PRINT QUALITY PROBLEMS

This section discusses potential print quality problems, what causes them, and how to resolve them.

Here are some suggestions for maintaining the highest print quality from your NEC SuperScript 1450 laser printer.

• Replace the Toner Cartridge as soon as the displays that replacement is necessary.

• Follow the cleaning procedures described in Chapter 8, “Maintaining Your Printer.”

• When the print output becomes light, redistribute the toner. If the light printouts persist, replace the Toner Cartridge.

• Check to make sure Toner Save is not speciﬁed in the printer driver. It should be turned off.

• Check the printer properties to make sure that you are using the best available print quality option. Adjust the print resolution from the printer properties.

• Use high-quality paper or transparencies to obtain sharp, crisp characters and maximum contrast. Refer to Appendix XX for detailed speciﬁcations.

Solving Print Quality Problems

Problem Solution

Solid White

Solid Black

Light Printout

If the whole page is blank, the Toner Cartridge may either be defective or out of toner.

• The Toner Cartridge may be out of toner. Replace the Toner Cartridge if necessary.

• The Toner Cartridge may be defective. Remove the Toner Cartridge and check for damage. Replace if necessary.

If the whole page is black:

• The Toner Cartridge may not be installed properly. Remove the cartridge and reinsert it.

• The Toner Cartridge may be defective. Remove the Toner Cartridge and check it for damage. Replace the Toner Cartridge if necessary.

If the whole page is faded or light:

• The print resolution setting is too light or Toner Save Mode ma y be on. Adjust the print resolution and Toner Save Mode within the printer properties.

• Clean the inside of the printer (See Chapter XX, “Maintaining Your Printer. ”)

• Redistribute the toner in the Toner Cartridge.

• The Toner Cartridge may need replacing.

TROUBLESHOOTING

Print Quality Problems 79

Problem Solution

Blurred Image

If the print appears blurred:

• Make sure only recommended paper is used.

• Make sure only fresh, dry paper is being used.

• Make sure the printer was not bumped during printing and the surface it is placed on is not wobbly.

• There may be a problem with the paper feeding mechanism.

Problem Solution

Smeared Image

If the page is easily smeared:

• Clean the inside of the printer.

• Check the paper type and quality.

• The toner may be unevenly distributed

inside the Toner Cartridge. Remove the Toner Cartridge and redistribute the toner.

• Check the Toner Cartridge for damage.

Toner Spots

Repeating Marks

If toner spots appear on the page:

• Make sure the paper meets required speciﬁcations.

• The transfer roller may be dirty, see Chapter XX, “Maintaining Your Printer. ”

• A recent paper jam may have contaminated the paper path. Print several sheets of paper through the printer to help clear the paper path.

• The Toner Cartridge may be damaged and need replacing.

If marks repeatedly appear on the printed side of the page at even intervals:

• The paper path may be contaminated. Open the Top Cover and remove the Toner Cartridge.

• Check for loose pieces of paper jammed in the paper path.

• Print several blank sheets of paper to help clear out the contamination.

White Streak

Black Lines

If a vertical white streak appears on the page:

• The toner supply may be low. You may be able to temporarily extend the Toner Cartridge life by redistributing the toner.

• The Toner Cartridge may be defective. Remove the cartridge and check for damage.

• Replace the Toner Cartridge if it is worn or has reached the end of its expected life.

• If the whole page is light, the print solution setting is too light or Toner Save Mode may be on. Adjust the print resolution and Toner Save Mode with the printer properties.

• A combination of faded and smeared defects may indicate that the Toner Cartridge needs cleaning.

If black or white vertical streaks appear on the page:

• The photosensitive drum inside the Toner Cartridge has probably been scratched. Install new Toner Cartridge.

• The Toner Cartridge may be defective. Remove the cartridge and check for damage.

• Replace the Toner Cartridge if it is worn or has reached the end of its expected life.

80 Chapter 9, Troubleshooting

Problem Solution

Blank Areas

Smeared Back

Corrugated Paper

If blank or faded areas appear randomly on the page:

• The Toner Cartridge may be defective. Remove the cartridge and check for damage.

• Replace the Toner Cartridge if it is worn or has reached the end of its expected life.

If the back of the page is smeared with toner or dirty:

• The transfer roller may be dirty. See Chapter XX, “Maintaining Your Printer. ”

• Run a Fuser Cleaning page from the Operator Panel. See Chapter XX, “-------

-------.”

• If the problem persists, call a service representative to check the printer.

If the page is corrugated:

• Check the paper type and quality.

• Make sure you are using only new

undamaged paper.

• Check for contamination along the paper path.

• Make sure the paper is not damp.

• Make sure the paper is properly loaded.

• Open the Face-Up Output Tray and print

to this tray.

• Turn over the stack of paper in the paper tray.

Problem Solution

Damaged Print

Wrinkled Paper

Curl or Wave

If the page is torn:

• Check the paper type and quality.

• Make sure you are using only new

undamaged paper.

• Check for contamination along the paper path.

• Make sure the paper is not damp.

• Make sure the paper is properly loaded.

• Open the Face-Up Output Tray and print

to this tray.

• Turn over the stack of paper in the paper tray.

If the page is wrinkled:

• Check the paper type and quality.

• Make sure you are using only new

undamaged paper.

• Check for contamination along the paper path.

• Make sure the paper is not damp.

• Make sure the paper is properly loaded.

• Open the Face-Up Output Tray and print

to this tray.

• Turn over the stack of paper in the paper tray.

If the print and the paper have wav es or curls:

• Check the paper type and quality. Both high temperature and humidity will cause paper curl.

• Turn over the stack of paper in the paper tray. Also try rotating the paper 180 º in the paper tray.

• Open the Face-up Output Tray and try printing to this tray.

TROUBLESHOOTING

Print Quality Problems 81

Problem Solution

Misformed Characters

If the text characters are improperly formed and produce:

• A hollow image, the paper stock may be too slick. Try a different paper.

• A wavy effect, the scanner unit may need service. Verify that it occurs by printing a demo page.

Problem Solution

Gray Background

If the amount of background toner shading becomes unacceptable, the procedures below may help to clear the condition:

• Change the paper to a lighter basis weight. See Appendix XX, “Paper Speciﬁcations.”

• Check the printer’s environment, very low or high humidity conditions can increase the amount of background shading.

• Install a new Toner Cartridge.

Page Skew

Character V oids

If the page prints at an unplanned angle:

• Check the paper type and quality.

• Make sure that the paper or other media

is loaded correctly and the guides are not too tight or too loose against the paper stack.

Character voids are white area within the parts of characters that should be solid black:

• If you are using transparencies when you experience this problem, try another type of transparency.

• Because of the composition of transparency media, some character voids are normal.

• The paper may not meet paper speciﬁcations.

Background Scatter

Background scatter results from bits of toner distributed on the printed page:

• The paper may be too damp. Try printing on a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air.

• If background scatter occurs on an envelope, change your printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause this problem.

• If background scatter covers the entire surface of a printed page, adjust the print resolution through your software application or the printer properties.

82 Chapter 9, Troubleshooting

PAPER JAM PROBLEMS

This section explains how to prevent and remove paper jams. There are several things you can do to prevent paper jams.

Tips for Avoiding Paper Jams

By carefully selecting paper types and loading them properly, you should be able to avoid most paper jams. Make sure you are following these tips to avoid jams.

Follow the procedures in Chapter 2 to load the paper properly. Make sure the adjustable guides are positioned correctly.

• Do not overload the paper tray. Make sure the paper is under the paper capacity mark on the inside of the paper tray.

• Do not remove the paper tray while print jobs are in process.

• Flex, fan, and straighten the paper before loading it.

• Do not load stacks of labels or transparencies in the cassette tray. Labels or transparencies must be fed using the Multipurpose Tray.

• Do not load wrinkled, creased, damp, or highly curled paper.

• Do not mix paper types in the paper tray.

• Use only recommended print media. See Chapter XX, “Paper Speciﬁcations.”

• Make sure that the recommended print side is facing down when loading the paper into Tray 2 or optional Tray 3 and facing up into the Multipurpose Tray (Tray 1).

• Keep print media stored in an acceptable environment.

Understanding the Paper Path

The following illustration shows the printer’s paper path. Understanding this path will help you locate paper jams. The paper is picked up from the Multipurpose T ray, Cassette T ray, or 2nd Cassette Tray and passed under the Transfer Drum. It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer.

Paper jams occur in the following three areas:

1. The Input Area.

2. The Engine Area.

3. The Output Area.

note: Frequent jams occurring in a speciﬁc area indicate

that the area should be checked, repaired, or cleaned.

SuperScript 1450/1450N Paper Path

Engine Area

Input Area

Output Area

TROUBLESHOOTING

Paper Jam Problems 83

Clearing Paper Jams

Follow these suggestions when attempting to clear paper jams.

• To avoid damage to rollers, always remove jammed paper gently.

• Try to remove jammed paper without tearing it. Any pieces of paper left in the printer , whether large or small, can obstruct the paper path and cause further jams.

note: If, after clearing the paper jam, the jam message

on the Status Monitor persists, open and close the Top Cover. This should clear the jam message.

Paper Jams in the Input Area

1. Slide out the paper tray to expose the jammed paper (A).

2. Remove any misfed paper by pulling out by the visible edge from the tray. Make sure that all of the paper is aligned in the tray (B).

note: If the paper is jammed in the paper feed area and

cannot be accessed inside the printer, remove the paper tray from the printer and carefully pull the jammed paper free from the printer.

3. Slide the tray back into the printer (C).

4. Open the Top Cover and then close again to resume printing (D).

note: If the Paper and the Error lights do not go out,

there is still jammed paper inside the printer. Check the inside of the printer.

84 Chapter 9, Troubleshooting

Paper Jams in the Engine Area

note: Paper jams in this area may result in loose toner

on the page. If you get any toner on your clothes, wash them in cold water because hot water will set the toner into the fabric.

1. Open the Top Cover (A).

2. Remove the Toner Cartridge (B).

Caution! To prevent damage to the Toner Cartridge,

do not expose it to light for more than a few minutes. Place a piece of paper over the top of the Toner Cartridge to shield it while it is out of the printer.

3. Carefully lift up the guide feed (C).

4. Gently pull the paper toward you to remove it from the printer (D).

5. Flip down the guide feed (E).

6. Reinstall the Toner Cartridge (F).

note: If the Toner Cartridge is difﬁcult to reinstall, make

sure the guide feed has been ﬂipped back down into position.

7. Close the Top Cover to resume printing (G).

note: If the Paper and the Error lights do not go out,

there is still jammed paper inside the printer. Check the input area and the inside of the printer.

TROUBLESHOOTING

Paper Jam Problems 85

Paper Jams in the Output Area

note: Paper jams in this area may result in loose toner

on the page. If you get any toner on your clothes, wash them in cold water because hot water will set the toner into the fabric.

1. If the paper is almost completely visible from the Main Output Tray, pull the remaining paper carefully out of the printer (A).

2. If the jammed paper is not visible or there is resistance when you pull the paper, open the Face-up Output Tray to access the paper (B).

3. Push the tray down so that it is completely open at a 90 degree angle (C).

4. If there is resistance when you pull the paper , squeeze the

handle on the right end of the exit roller, and then pull the roller in the direction of the arrow (D).

5. Remove the jammed paper (E).

6. Replace the exit roller (F).

note: Make sure the right end of the roller clicks in

place. If the handle is not closed completely, the printer will indicate a cover open or fuser error with the on the Operator Panel.

Error light

7. Close the Face-up Output Tray (G).

8. Opening and closing the Top Cover resumes printing (H).

note: If the Paper and the Error lights do not go out,

there is still jammed paper inside the printer. Check the input area and the inside of the printer.

86 Chapter 9, Troubleshooting

Paper Jams in the Auxiliary Tray

1. Carefully pull the upper paper tray half way out of the printer (A).

2. If you see the jammed paper, gently remove the paper from the tray (B).

3. Slide the upper tray slightly back into the printer and pull the Auxiliary Tray out of the printer (C).

4. If you see the jammed paper in the Auxiliary Tray, gently pull the paper out (D).

5. Gently remove any jammed paper from the front of the Auxiliary Tray (E).

6. Slide the trays back into the printer (F).

7. Open and reclose the Top Cover to resume printing (G).

TROUBLESHOOTING

Paper Jam Problems 87

COMMON WINDOWS PROBLEMS

note: Refer to the Microsoft Windows documentation

that came with your PC for further information on Windows error messages.

Problem Possible Cause and Solution

“File in Use.” message appears during installation.

“Error Writing to LPT1” message appears.

“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.

• Quit all software applications.

• Remove all software from the Startup

Group, then restart Windows.

• Reinstall the printer driver. Make sure the cables are connected

correctly, the printer is on, and the Ready light on the Operator Panel is on. If bi-directional communication is not turned on in the driver, it will also cause this message.

• From the Start menu, select Settings, and Printers.

• Right-click on the SuperScript 1450 printer icon and select Properties.

• From the Details tab, click on Port Settings.

• Remove check from Port State before Printing box and click OK.

• From Spool Settings, select Print Directly to Printer and click OK.

• Try printing again.

Close all other applications, reboot Windows, and try printing again. Delete all temp ﬁles from the Temp subdirectory. You can determine the name of the directory by editing the AUTOEXEC.BAT ﬁle and looking for the statement Set T emp =. The name after this statement is the temp directory. It is usually C:\temp by default, but can be redeﬁned.

COMMON MACINTOSH PROBLEMS

This section explains some of the more common problems that might be encountered

Problems in the Chooser

Problem Possible Cause and Solution

The printer driver icon does not appear in the Chooser.

The printer name does not appear in the Select a PostScript Printer

box in the

The printer driver does not automatically set up your selected printer even though you clic k ed

Auto Setup in the Chooser.

Chooser.

The software was not installed correctly.

• The LaserWriter driver should be present as a part of the Mac OS. Make sure the driver is in the Extensions folder within the System Folder.

• If not, install the LaserWriter driver component from the installation CD.

• Make sure that you are using a highquality cable.

• Make sure that the printer is on the correct network. Select Network or

AppleTalk Control Panel from Control Panels in the Apple menu and then

choose the correct network.

• Make sure that the cables are connected correctly, the printer is on, and the Ready LED is on.

• Make sure that the correct printer driver has been selected in the Chooser.

• If the printer resides on a network with multiple zones, make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser.

• Make sure AppleTalk is on. (The button next to Active is selected in the Chooser.) You may need to restart the computer to activate the change.

• Reinstall the printer software. See Chapter XX, “Using Your Printer with Macintosh.”

• Select an alternate PPD.

88 Chapter 9, Troubleshooting

Problem Possible Cause and Solution

You cannot use the computer while the printer is printing.

An encapsulated PostScript (EPS) ﬁle does not print with the correct fonts.

Printing Errors

Background Printing has not been selected.

• For LaserWriter 8.3, turn Background Printing on in the Chooser. Status

messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer.

• For LaserWriter 8.4 or higher, turn

Background Printing on by selecting File, Print Desktop, and Background

Printing.

This problem occurs with some software applications. Try downloading the fonts contained in the EPS ﬁle to the printer before printing.

Selecting an Alternate PPD

Problem Solution

The PPD does not appear in the Chooser.

note: If you manually select a

PPD, an icon might not appear next to the selected printer in the

Select a PostScript Printer box. In

the

Chooser, click Setup, and

Printer Info, then click Update Info

to bring up the icon.

• Open the Chooser from the Apple menu.

• Click the LaserWriter icon.

• If you are on a network with multiple

zones, select the zone in the AppleTalk Zones box where the printer is located.

• Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.)

• Click on Setup… (This button may read Create for ﬁrst-time setup.)

• Click on Select PPD…, locate the desired PPD in the list, and click Select.

• In the Setup dialog box, click Select, and then click OK to return to the Chooser.

• Close the Chooser.

TROUBLESHOOTING

Common Macintosh Problems 89

COMMON POSTSCRIPT PROBLEMS

The following situations are PostScript language speciﬁc and may occur when several printer languages are being used.

note: To receive a printed or screen displayed message

when PS errors occur, open the nd click the desired selection next to the section.

Problem Possible Cause Solution

PostScript ﬁle cannot be printed.

“This job contains binary data …” message

The PostScript option may not be installed, or the installed memory may be insufﬁcient.

The pure binary data option is not supported by the PostScript driver.

appears. The job prints

in Courier

The typeface is not downloaded.

instead of the typeface you used.

A legal page prints with

Print job is too complex.

clipped margins.

Print Options dialog box

PostScript errors

• Print a conﬁguration page and verify that the PS version is available for printing, and that total system memory is at least 12MB.

• If PostScript is not available, install the PostScript option.

• If system memory is not at least 12MB, install an 8MB SIMM.

Open the Properties of the PostScript driver, click on

PostScript, and click on Advanced button. The pure

binary data option is not supported. Choose another.

• Download the desired font and send the print job again.

• V erify the type and location of the font.

• Download to the printer if applicable.

• Check with the software documentation.

Simplify the page or print at a lower resolution. Add more printer memory.

Problem Possible Cause Solution

A PS error pag e prints.

The optional tray 2 is not selected in the driver.

Print job may not be PS.

The printer driver has not been conﬁgured to recognize the optional tray 2.

• Make sure that the print job is a PS job.

• Check to see whether the software application expected a setup or PS header ﬁle to be sent to the printer.

Open the PostScript driver properties and set the Option

Tray item of Device option to Installed.

90 Chapter 9, Troubleshooting

CHAPTER 10

CUSTOMER SERVICE

OVERVIEW

This chapter provides information about different resources for information and technical support, including

• How to reach NEC Technical Support for assistance

• How to order supplies and printer options

• How to obtain NEC service contracts

• SuperScript 1400 Series Printer limited warranty

ASSISTANCE NEARBY

Often, the best source for assistance is closer than you think. Before calling NEC, check out the options below.

Help From Within Your Company

If your organization is large and has purchased many NEC printers, the best source of assistance may be within your own company. Your company may have designated central support personnel that you can go to when you have any problems or when you need supplies such as paper or toner cartridges. These central support personnel can then contact the appropriate dealer or NEC support staff.

Help From Your Dealer

The dealer from whom you purchased your printer is backed by complete support resources and programs within NEC. Your dealer can provide you with details on all available support options.

NEC TECHNICAL SUPPORT

NEC Technical Support is available to answer your questions, Monday through Friday, 8:30 a.m. to 8:00 p.m., Eastern Standard Time.

Please have the following printer information ready when you contact NEC:

• Model number

• Serial number

• Page count (shown on the Printer Settings page)

• Date and place of purchase

• NEC Maintenance agreement number (if printer is already under agreement)

NEC Technical Support can help you with the initial installation of this product. Please contact your operating system or network software vendor if you require assistance in optimizing or customizing your system.

How to Contact NEC

There are a number of ways to contact NEC or receive information about technical issues, products, and services.

Contacting NEC Technical Support or Customer Service by T elephone

In North America, call 800-632-4650 to speak to a representative about technical support, extended warranties, repairs, or customer service.

Reaching NEC on the World Wide Web

NEC’s web site provides up-to-date product information and includes links to NEC’s FTP site and e-mail address. Using your Web browser, open this URL:

http://www.nectech.com

This URL is available 24 hours-a-day.

• Search the Knowledge Base for compatibility charts, speciﬁcations, white papers, technical drawings, and various other helpful documents.

• Explore the FAQ pages for common problems and solutions.

• Visit the Message Board to post your technical questions or to search a vast library of previous technical support solutions.

• Browse Service Programs to learn about ways to extend or enhance your existing warranty.

• Use the Dealer Locator to ﬁnd a NEC Technologies’ sales or service center near you.

Sending Internet Electronic Mail

You can e-mail your questions to NEC. NEC will respond within three business days. Send e-mail messages to:

tech-support@nectech.com

Sending a Facsimile Transmission

You can fax questions or comments to NEC at 978-742-7049

Be sure to indicate the number where NEC can telephone or fax a response.

Using FastFacts—NEC’s Information Retrieval System

NEC’s technical support staff have created technical notes and tips for using NEC products. You can order these documents by touchtone menu and have these automatically sent to your fax machine.

To use NEC FastFacts in the US, call 800-366-0476

To use NEC FastFacts in Canada, call 630-775-7999

Follow instructions for ordering documents and include your return fax number.

Reaching the NEC Bulletin Board System

You can use the NEC Bulletin Board System (BBS) to send messages and transfer ﬁles. The BBS number is

978-742-8706

Writing NEC

Y ou can mail your questions and comments to NEC Technical Support at the following address:

Printer Technical Support, Dept. #3390 NEC Technologies, Inc. 305 Foster Street Littleton, MA 01460-2004

ORDERING SUPPLIES

To order printing supplies, contact your SuperScript 1400 Series dealer . You can also call 800-632-2326 to locate the NEC supplies dealer nearest you or purchase supplies directly from NEC. The tables below list available parts and part numbers. The print media listed have been tested to produce high quality color output on the SuperScript 1400 Series.

Table 10-1: Printer Options

Part

500-sheet 2 PostScript Level 2 Upgrade Kit 1802 IrDA and Serial Interface Upgrade kit 1803 Apple LocalTalk and Serial Interface Upgrade Kit 1804 10/100 Base-TX Internal Network Interface

Upgrade Kit

Cassette

Table 10-2: Printer Supplies

Part

SuperScript 1400 Series Toner Cartridge 20-152

Order

1801

1805

Order

92 Chapter 10, Customer Service

NEC WARRANTY AND SERVICE

Your SuperScript 1400 Series printer comes with a one-year exchange warranty. The complete warranty is provided below. All repair requests must be prequaliﬁed by calling NEC Product Support at 800-632-4650.

NEC Service Contracts

The initial one-year warranty period comes with two options. The ﬁrst one is where you must return your product for repair or replacement. The second one, is where NEC will ship a replacement product without receiving the original one ﬁrst, if you gurantee return of your original product with a major credit card. Warranty extension and warranty upgrade up to 3 years is available through NEC’s Service Xpress (SM) brochure. NEC Customer Service and its dealers offer a complete range of services, including onsite repairs and maintenance. Several maintenance agreement programs are available to meet your needs and budget, including:

• Onsite agreements on a yearly or multi-yearly basis which ensure priority response from NEC Customer Service and Support

• Per-incident repair services for scheduled maintenance.

• Extended exchange warranties with pre-paid shipping.

To discuss an extended warranty or a service contract, contact NEC Customer Service at 800-632-4650.

note: This product requires speciﬁc computer hardware

and software conﬁgurations to operate as speciﬁed by NEC. It is the owner's responsibility to supply these supporting items, and where necessary, to reconﬁgure and/or furnish additional hardware and/or software as required or speciﬁed by NEC to assure normal product operation. NEC incurs no obligation to furnish or install said items. NEC reserves the right to modify or update SuperScript software as it deems necessary and to determine distribution policies for such changes to existing owners.

SUPERSCRIPT 1400 SERIES

RINTER LIMITED WARRANTY

NEC TECHNOLOGIES, INC. (hereinafter NECTECH) warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions.

Warranty Period

Labor is warranted for one (1) year from the date of the ﬁrst consumer purchase. Parts are warranted for one (1) year from the date of the ﬁrst consumer purchase. The Toner Cartridge is warranted until it runs out of toner or until its usable life expires, whichever occurs ﬁrst.

Warranty Coverage

This warranty may be enforced only by the ﬁrst consumer purchaser and it is not transferable.

Except as speciﬁed below, this warranty covers all defects in material or workmanship and agrees to repair or replace (at Nectechs option) any part of the enclosed unit. The following are not covered by this warranty:

1. Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the ﬁrst consumer purchaser.

2. Any Product on which the serial number has been defaced, modiﬁed, or removed.

3. Damage, deterioration, or malfunction resulting from:

a. Accident, misuse, abuse, neglect, ﬁre, water, lightning, or

other acts of nature, improper storage, unauthorized product modiﬁcation, or failure to follow instructions supplied with the Product.

b. Alteration, repair, or attempted repair by anyone not

authorized by NECTECH.

c. Any shipment of the Product (claims must be presented

to the carrier).

d. Removal or installation of the Product. e. Any other cause which does not relate to a Product

defect.

CUSTOMER SERVICE

NEC Warranty and Service 93

4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the Product.

5. This warranty covers only NECTECH-supplied components. Service required as a result of third party components is not covered under this warranty.

Warranty Support

NECTECH will pay labor and material expenses for covered items, but we will not pay for the following:

1. Removal or installation charges.

2. Costs of initial technical adjustments (set-up), including adjustment of user controls.

3. Payment of shipping and related charges incurred in returning the Product for warranty repair or exchange.

Obtaining Warranty Service

All service calls must be qualiﬁed by a NECTECH technical support specialist. A service request can be made by calling 800-632-4650.

NECTECH may send a replacement printer which will be, at NECTECH’s option, new or like new, and will meet all of the speciﬁcations of the replaced printer . The replacement printer will be shipped for delivery within 3 business days at NECTECH’s expense within the United States or Canada upon receipt of your defective printer, or upon receipt of a major credit card number to guarantee receipt of the defective printer. The warranty period on any replacement printer shall be either 1) the remaining balance of the original one (1) year term, or 2) ninety (90) days, whichever is longer. With the exception of the duration, the terms and conditions of this warranty shall apply to any replacement printer. No service will be provided outside of the United States or Canada.

NECTECH requires that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records.

You can contact Customer Service and Technical Support by dialing 800-632-4650.

Limitation of Damages and Implied Warranties

NECTECH’s sole liability for any defective product is limited to the repair or replacement of the product at our option. NECTECH shall not be liable for:

1. Damage to other property caused by any defects in this product, damages based upon inconvenience, loss of use of the product, loss of time or data, commercial loss; or

2. Any other damages, whether incidental, consequential, or otherwise.

This warranty is exclusive and is in lieu of all other warranties, express or implied, including but not limited to, the implied warranties of merchantability or ﬁtness for a particular purpose. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, the above exclusions or limitations may not apply to you.

This warranty gives you speciﬁc legal rights, and you may also have other rights which vary from state to state.

For information, telephone 800-632-4650 Note: All Products returned to NECTECH for service MUST

have prior approval; this may be obtained by calling the above number. Any unit shipped to NECTECH without authorization may be returned freight collect.

This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system conﬁguration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLOGIES, INC. Products are considered to be compatible with many systems, the speciﬁc functional implementation by the customers of the Product may vary. Therefore, the suitability of a Product for a speciﬁc purpose or application must be determined by the customer and is not warranted by NECTECH.

94 Chapter 10, Customer Service

APPENDIX A

PRINTER SPECIFICATIONS

OPERATING SPECIFICATIONS

Print speed

Letter: 12 sheets/minute

Print method

Electrophotographic

War ming-up Time

less than 60 seconds (at ambient temperature of 20°C/ 115VAC)

First Printout Time

Less than 15 sec.

note: The printing speed listed above is the value when

the paper is fed from the standard 550-sheet Cassette. The time is measured from when the print signal is received at standby state to the time when the paper is ejected.

Recommended Duty Cycle

15,000 pages per month maximum

Processor

66MHz PowerPC RISC

Random Access Memory (RAM)

1450N Model: 16 MB standard (expandable to 80 MB) 1450 Model: 4 MB standard (expandable to 68 MB)

Resolution

True 600 X 600 dpi; Addressable 1200 dpi

Automatic Jam Recovery

Automatically reprints jammed pages when enabled

Interface Ports

• IEEE 1284-compliant parallel

• USB

• 10/100Base-TX Ethernet (for the SuperScript 1450N model or the SuperScript 1450 with the Network Interface Upgrade Kit)

Power Requirements

100 - 127VAC, 50/60Hz ± 3Hz

Power Consumption

Operating average: 350 watts (W) average during

operation

In Power-save mode: Less than 34 watts (W)

Temperature

Operating: 50°F to 90°F (10°C to 32°C) Non-operating: -4°F to -104°F (-20°C to 40°C)

Humidity

Operating: 2 0-80% RH (non-condensing) Non-operating: 10-95% RH (non-condensing)

Dimensions (without options)

Width: 16.8" (426.7 mm) Depth: 17.4" (442 mm) Height: 11.8" (299.7 mm)

Weight

Without Consumables : 22.8 lb (11 kg) Toner Cartridge (6K): about ?? lb / ?? kg 550-sheet 2nd Cassette: ?? lb (?? kg)

Printer Language Emulations

• PCL 5e/6 Standard both models

1450N Model: •PostScript Level 3 Standard 1450 Model: •PostScript Level 3 optional

Administrative Compliance

• UL 1950D3

• CSA C22.2 950D3

• FCC part 15, subpart B, Class B

• Laser Safety CDRH Class 1

• Energy Star Compliant

Toner Cartridge life expectancy

Life expectancy of the high capacity replacement SuperScript 1400 Series Toner Cartridge is 6,000 pages.

Life expectancy of the Toner Cartridge that shipped with your printer is 3,000 pages

Printable Ar ea

Paper: Inside a 4 mm border around the edge of the

paper Envelope: Inside 15 mm from left side and 10 mm from

top, bottom and right side of an envelope

Noise Level

Operating: 48 dBA or less Standby: 35 dBA or less Sleep: Background Noise

Clearance Space Top and Sides

Clearance Space

Front: 13.8" (350mm–enough space so that trays can be

removed) Back: 12.6" (320mm–enough space to allow opening of

the Back Cover)

Right: 3.9" (100mm) Left: 3.9" (200mm–enough space for ventilation) Top: 11.8" (300mm–enough space for opening the Top

Cover and replacing the Toner Cartridge)

Clearance Space Front, Back, and Sides

96 Appendix A, Printer Specifications

MEDIA SPECIFICATIONS

Guidelines

Use the following general guidelines for purchasing paper and other media for your NEC SuperScript 1400 Series printer. Your printer supports a wide variety of print media, including

• Plain paper

• Transparencies

• Glossy papers

• Laser-quality labels

• Heavy or thick paper stock

• Envelopes

NEC SuperScript 1450N User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual