NEC Student Services Installation Manual

STUDENT SERVICES
Installation Guide
NEC America, Inc.
NDA-30073
Revision 1
October, 1997
Stock # 241689
LIABILITY DISCLAIMER
g
Copyri
NEC America, Inc.
ht 1997
Student Services - Installation Guide CONTENTS
TABLE OF CONTENTS
Page
Chapter 1 - INTRODUCTION
How to Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What is Student Services? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Application & Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Application Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Pre-Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2 - SOFTWARE INSTALLATION
Install Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
UNIX Subsystem Database Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
EXCEPTIONS to Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 3 - APPLICATION CONFIGURATION
Overall Configuration Requirement s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Configuration for Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Screen Saver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Report Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuration for StationControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Primary Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
APM Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Student Services - Installation Guide INTRODUCTION

Chapter 1 INTRODUCTION

This guide provides the information needed to install and configure the Student Services application software. This document is based on Release 1 of the Stude nt Services software.
Refer also to the Student Services Administrator Guide for additional information. It describes the screens and functions for Administrator operation of Student Services. Additional i nstallation and configuration infor mation can be found in t he following manuals:
Applications Manager (APM) Operations Manual - Describes how
applications are configured in the APM environment and how the Student Services databases are created using the entries and values provided in this guide.
NEAX2400 System Manuals - Provides detailed descriptions for parameter
assignments that must be made through the Maintenance Administration Terminal (MAT) commands on the NEAX2400.

How to Use This Guide

This guide describes t he screens, parameter s, and step-by-step pr ocedures to install and configure all components of the Student Services software. The organization of this guide reflects the order of installation and configuration for the Student Services a pplication and its components.

Guide Organization

Chapter 1 - Introduction
Chapter 1 details how to use this guide, the actual guide organization, and an overview of Student Services.
Chapter 2- Software Installation
This chapter describes the procedure to install the Student Services software from diskette.
Chapter 3- Application Configuration
Chapter 3 describes spe cific fiel d entries that must be made or verified t o properly configure Student Services for operation.
Chapter 4- MAT Assignments
Various data parameters must be set through the MAT function at the PBX. These parameters are described in this chapter.
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INTRODUCTION Student Services - Installation Guide

What is Student Services?

Overview

Application & Functions

Application Components

Student Services is an appl ication software pack age for the NEC Open Application Interface (OAI) environment. It operates on an NEC User Application Processor (UAP) system, in conjunction with an NEC PBX system.
The Student Services application is designed to meet th e needs of a student housing facility. It provides a telephone system Administrators interface for feature and operational scheduling of designated telephone stations and station groups.
The application updates st ation parameters directl y to the premises NEC PBX. The PBX applies these parameters to the designated stations, providing telephone service restrictions or service changes based on a defined schedule.
Often in a student housing environment, telephone service must be limited and operational capabilities changed on a scheduled basis. Daily, weekly, and special term scheduling may be required depending on the facility. Additionally, the telephone privileges and scheduling may be different for select groups of users.
Student Services provi des a database f or station tele phone funct ions. The database allows existing stations to be scheduled for special operation according to the defined parameters of the schedule. Stations can also be grouped in a group database where parameters can be defined and scheduled over the whole group.
The Student Services so ftware package is comprised of several internal components that perform the primary application functions:
The Administrator component provides the system administrator’s inter-
face to Stude nt Services. The interface allows an administrator to add, de­lete, and modify records in the Student Services databa se files. The inte rface provides access to event scheduling and immediate event requests, along with record printing and database find functions.
StationControl is an OAI component that uses PBX components to set
route restriction class, station forwarding, and service feature class. It com­municates with the PBX and performs the specified actions.
The StopTalk component (also an OAI component) manages the termina-
tion of activ e cal l s when an event is started . It manag es the communication between the va ri ous Stude nt Serv ices components and the PBX to invoke a warning announcement to the callers and to activate call termination.
The Override OAI component provides a special function for the adminis-
trator. This function allows an administrator to make calls to stations that have been restricted from receiving incoming calls by a Student Services event (ov erriding t he ev ent restriction) . This can be useful in emergenc y and special announcement situations.
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